2002 GMC Envoy complaints

THE JACK ON THE 2002 GMC ENVOY 4X4 IS NOT ADEQUATE FOR THE VEHICLE. IT HAS TO BE PLACED IN A VERY LIMITED NUMBER OF LOCATIONS UNDER THE VEHICLE, AND WILL NOT WORK AT ALL UNLESS THE PAVEMENT IS ABSOLUTELY FLAT (NO CRACKS IN THE CEMENT!). MY VEHICLE WAS SOLD NEW WITH SKID PLATES FOR OFF-ROADING, BUT THE JACK IS TOTALLY UNUSABLE ON A DIRT SURFACE AND IT SOMETIMES EVEN ON PAVEMENT WON'T JACK THE VEHICLE HIGH ENOUGH TO GET THE TIRE OFF THE GROUND.*AK

WHILE DRIVING 40 MPH VEHICLE JOLTED AND SLIPPED INTO ANOTHER GEAR WITHOUT CONSUMER SHIFTING GEARS. VEHICLE WAS SERVICED, TECHNICIAN DETERMINED THAT TRANSFER CASE MODULE NEEDED TO BE REPLACED. *AK

WHEN THE VEHICLE IS ON FOR AN EXTENDED ABOUT OF TIME (MORE THAN ONE HOUR) THE SURFACE OF THE RADIO GETS EXTREMELY HOT AND HAS BURNT MY FINGERS. I CONFRONTED THE DEALERSHIP AND THEY SIMPLY SAID TO TURN DOWN THE INTERIOR LIGHTING (WHICH WAS AN INSULT). BY SURFACE I DO NOT MEAN THE BUTTONS, BUT THE SURFACE AROUND THE BUTTONS WHICH IS EASILY ACCESSIBLE. NUMEROUS TIMES I HAVE REACHED DOWN TO ADJUST THE RADIO AND, WHILE KEEPING MY EYES ON THE ROAD, TOUCHED THE SURFACE OF THE RADIO NEXT TO THE BUTTONS. THIS THEN MADE ME JUMP AT WHICH TIME I EASILY COULD HAVE LOST CONTROL OF THE VEHICLE. THIS HAPPENS EVERY TIME I DRIVE THE VEHICLE, THIS IS WHY THE NUMBER OF FAILURES IS 800. *AK

WHILE DRIVING 30 MPH THE VEHICLE WAS IMPACTED ON IT'S PASSENGER SIDE. THE VEHICLE FLIPPED OVER THREE TIMES BEFORE COMING TO A STOP. THE CONSUMER WAS WEARING A SEAT BELT AT THE TIME, BUT NONE OF THE SIX AIR BAGS DEPLOYED. THE CONSUMER SUFFERED CUTS, BRUISES AND BLOOD LOSS. THE MANUFACTURER AND THE DEALER HAVE NOT BEEN INFORMED OF THE FAILURE. *NM

THE WINDSHIELD WIPERS WOULD NOT OPERATE. THERE WERE WET ROADS AND FOG; BUT, IT WAS NOT RAINING. THE WIPERS WERE NEEDED TO SEE ADEQUATELY. WHEN ROADS DRIED AND FOG SUBSIDED, WENT TO DEALER FOR REPLACEMENT OF MOTOR ASSEMBLY.*AK

OUTER TIE ROD ENDS SO BADLY WORN OUT THAT THE VEHICLE COULD NOT TRAVEL IN A STRAIGHT LINE. ALSO HAD TO REPLACE TIRES.*AK

SERVICE ENGINE CHECK LIGHT KEEPS COMING ON AND DEALER CAN'T SEEM TO FIX. GAS MILAGE HAS DROPPED. ALSO, DOORS RATTLE AND AIR WHISTLES THROUGH WINDOWS. DEALER SAYS THEY CAN'T DO ANYTHING ABOUT IT. INTERMITTENT GRINDING IN TRANSMISSION. DEALER CAN'T FIX.*AK

SMELL OF BURNING PLASTIC COMING FROM UNDERSIDE OF VEHICLE. UNKNOWN IF HEAT SOURCE IS EXHAUST SYSTEM OR BRAKES. *AK

TRANSFER CASE: WHILE DRIVING AT HIGHWAY SPEED OF ABOUT 65 MPH WITH THE TRANSFER CASE SWTICH SET TO A4WD THE TRRANSFER SWITCH WITHOUT ANY INPUT OR OPERATOR CONTROL SWITCHED TO 4HI (BOTH THE SWITCH POSITION AND INDICATOR LIGHT) AND THE 4LO INDICATOR LIGHT WAS FLASHING AMBER INDICATING THE TRANSFER CASE WAS ATTEMPTING TO SWTICH INTO 4LO. THIS HAS OCCURRED APROXIMATELY 6 TIMES PREVIOUSLY AT VARIOUS SPEEDS, WHILE DRIVING STRIAGHT OR CONDUCTING TURNING MANEUVERS; BUT ONLY WHEN THE ENGINE IS WARM. THE LATEST INCIDENT ON 12/28/2003 (PROMPTING THIS COMPLAINT) OCCURRED AFTER THE DEALERSHIP COMPLETED THE REMEDY SPECIFIED BY SERVICE BULLETIN 02-04-21-002A ON 12/26/2003.*AK

ON DEC. 3, 2003, I TOOK MY 2002 ENVOY INTO THE DEALERSHIP BECAUSE I WAS EXPERIENCING SERIOUS SHIFTING ISSUES. REPEATEDLY MY CAR WOULD SHIFT WHILE I WAS DRIVING BETWEEN 2WD AND 4 WD HI. THE CAR WOULD ALSO WOULD MAKE CHUGGING NOISES. FURTHERMORE, THE VEHICLE SHIFTED BETWEEN GEARS ON ITS OWN WHILE I WOULD BE MAKING SHARP TURNS SUCH AS INTO A PARKING SPACE. WHILE IN PARK, IF I DID NOT HAVE MY FOOT ON THE BRAKE PETAL, THE CAR WOULD JUMP FORWARD. THE CAR ALMOST JUMPED THROUGH A STORE FRONT WINDOW. THE DEALER COULD FIND NOTHING WRONG WITH MY CAR. I TOLD THEM TO KEEP IT ANOTHER DAY, THAT THERE WAS SOMETHING SERIOUSLY WRONG WITH THE CAR. THE DEALER KEPT THE CAR ANOTHER DAY, AND STILL FOUND NOTHING. ON DECEMBER 31, 2003, I CONTINUED TO EXPERIENCE THE AFOREMENTIONED PROBLEMS. KNOWING THAT IT WAS NEW YEAR'S EVE AND THAT THE ODDS OF THERE BEING ANY COMPETENT STAFF AT THE DEALER WAS SLIM, I HELD ONTO MY CAR AND PLANNED TO TAKE IT TO THE DEALER AFTER THE HOLIDAY. ON JANUARY 3, 2003, I WAS DRIVING AND MY CAR DIED FOR NO REASON. I WAS NOT ACCELERATING NOR BRAKING. THANK GOODNESS THE ROAD I WAS ON WAS NOT VERY BUSY AS I WOULD HAVE CREATED AN ACCIDENT. THE SITUATION WAS VERY DANGEROUS AND VERY FRIGHTENING. I CALLED ROADSIDE ASSISTANCE TO TOW MY CAR TO THE VERY DEALER THAT COULD NOT FIND ANYTHING WRONG WITH HOPES THAT THEY WOULD FIND SOMETHING WRONG. ROADSIDE ASSISTANCE, BY THE WAY, TOLD ME I NEEDED A FLATBED TRUCK TO TOW MY TRUCK TO PREVENT DAMAGE AS DID THE DEALER. ROADSIDE ASSISTANCE SHOWED U

COLLAPSE OF THE RIGHT FRONT LOWER AXE. AND THE DISLOCATION OF THE RIGHT WHEEL.*AK

WHILE TURNING LEFT AT 1 MPH CONSUMER HEARD A LOUD NOISE. FRONT WHEEL SEPARATED FROM SUSPENSION AXLE, AND ARM AND BALL JOINTS DISCONNECTED FROM THE VEHICLE. DEALER REFUSED TO ADMIT THERE WERE DEFECTS IN THIS VEHICLE. *AK

I HAVE A 2002 GMC ENVOY. IT SUDDENLY DIES AT HIGHWAY SPEEDS. NO ENGINE, NO BRAKES, NO STEERING. AND WON'T RESTART FOR 30 OR 40 MINUTES. THIS HAS HAPPENED 6 TIMES, THE LAST 2 ON I-99 AND THE WASHINGTON BELTWAY, WHERE I WAS NEARLY KILLED BY THE TRUCK BEHIND ME. WHILE SEARCHING THE NET , I DISCOVERED ABOUT 12 OTHER OWNERS OF THE SAME VEHICLE WHO EXPERIENCED THE SAME PROBLEMS. THE DEALER CAN FIND NO PROBLEM AND GM REFUSES TO HELP. AFTER A MONTH IN THE SHOP, MY ENVOY WAS RETURNED TO ME WITHOUT A FIX. THE DEALER SAYS GM WILL OFFER NO CONSIDERATION. I CALLED GM CUSTOMER RELATIONS, TALKED TO A MONICA COX, NO HELP. SUBSEQUENT CALLS TO HER WERE NOT RETURNED. THIS IS A VERY DANGEROUS VEHICLE AS I HAVE EXPERIENCED MORE THAN ONCE. I DON'T KNOW HOW LONG MY LUCK WILL HOLD OUT. THE DATE OF THE EVENT THAT I WILL INDICATE BELOW WILL BE FOR THE LAST EPISODE AND IS APPROXIMATE. THE VEHICLE WAS USED BUT HAD LESS THAN 1000 MILES ON IT WHEN I PURCHASED IT. 953 TO BE EXACT. *LA

REAR END COLLISION SENT 2002 GMC ENVOY INTO FREEWAY CENTER MEDIAN, VEHICLE THEN ROLLED OVER ONTO PASSENGER SIDE. FRONT/SIDE DRIVER AND PASSENGER AIR BAGS FAILED TO DEPLOY. APPROXIMATE SPEED OF VEHICLE AT IMPACT, 40-45 MPH. DRIVER SUFFERED MINOR INJURIES, PASSENGER (14-YR OLD) RENDERED UNCONSCIOUS AND SUFFERED CONCUSSION AND OTHER MINOR INJURIES.*AK

WHEN ENGINE FAN COMES ON VEHICLE SLOWS DOWN AND WON'T SHIFT TO A HIGHER GEAR. THE DEALER SAYS THIS IS NORMAL OPERATION FOR THIS VEHICLE. *AK

ELECTRONIC SIDE MIRRORS KEEP MOVING. *AK

THE OWNER'S MANUAL STATES A CHILD'S SEAT CAN BE INSTALLED IN THE FRONT SEAT OF THE VEHICLE. CONSUMER CALLED THE DEALER, AND THE DEALER DID NOT RECOMMEND SITTING A CHILD IN FRONT OF AN AIR BAG. *AK

VEHICLE COMES EQUIPPED WITH AN AUTOMATIC REAR VIEW MIRROR ADJUSTING SYSTEM. WHILE DRIVING THE MIRROR GOES OUT OF ITS SETTING AND READJUSTS ITSELF. THIS CAUSES POOR VISIBILITY.*AK

I HAVE HAD MULTIPLE ELECTRICAL AND TRANSMISSION PROBLEMS WITH MY 2002 GMC ENVOY. YESTERDAY MY FAMILY AND I WERE DRIVING ON INTERSTATE 80, WHILE ON CRUISE CONTROL, THE SUV SHUT OFF. I BARELY WAS ABLE TO GET TO THE SIDE OF THE ROAD. I ALMOST HIT A VEHICLE GETTING OFF THE HIGHWAY SINCE I LOST POWER STEERING. AFTER 15 MINUTES OF NOT STARTING, IT FINALLY STARTED. I TOOK THE VEHICLE TO THE DEALERSHIP AND THEY COULDNT FIND ANYTHING. I HAVE WRITTEN MANY LETTERS AND TRIED TO CONVINCE GMC THAT THIS SUV IS NOT SAFE.

MY 2002 GMC ENVOY LOST ALL POWER THREE TIMES AT HIGH RATES OF SPEED. THE FIRST TIME WE HAD IT SERVICED AND I WAS TOLD A MODULE NEEDED REPLACED. THE SECOND TIME, THE CAR SHUT DOWN AT HIGHWAY SPEEDS BUT RESTARTED APPROXIMATELY 15 MINUTES LATER BUT THEN THE SAME THING HAPPENED AGAIN THE NEXT DAY WHILE MY WIFE WAS DRIVING HOME FROM WORK TRAVELING AT 65 MPH DOWN A HIGHWAY. WE HAD IT SERVICED AGAIN AND THIS TIME I WAS TOLD IT WAS DUE TO A LOOSE WIRING HARNASS. CAR HAS HAD NUMEROUS PROBLEMS SINCE AND IT IS AN UNSAFE VEHICLE FOR MY FAMILY TO BE TRANSPORTED IN.

ENGINE NON-START PROBLEMS -- WAITING 15-20 MINUTES SEEMS TO CORRECT. WANDERING SIDE VIEW MIRRORS. RUBBING NOISE WHEN TURNING TIGHTLY. DRIVER'S SIDE DOOR MOVEMENT NOISE WHEN TURNING OVER BUMPS. SIDE MIRROR AIR NOISE. THE 1ST. TWO (2) PROBLEMS HAVE BEEN ONGOING, AND THE MOST CONCERNING, SINCE THE VEHICLE WAS PURCHASED NEW IN 2001. IT HAS BEEN IN FOR REPAIRS TO TWO (2) GMC DEALERS NUMEROUS TIMES, AND AN IGNITION RECALL REPAIR WAS DONE AND THE DEALER ASSUMED IT WOULD CORRECT THE NON-START PROBLEM. IT DID UNTIL YESTERDAY. MORE IMPORTANTLY HOWEVER, SHORTLY AFTER THIS VEHICLE WAS PURCHASED, GMC'S OWNER ASSISTANCE HELP HAS BEEN SOUGHT FOR THESE (2) PROBLEMS ASSUMING THEY MAY INFORM THE DEALER OF ENGINEERING FIXES, BUT TO NO AVAIL. *JB

WHEN REACHING 70 MPH VEHICLE SHUT DOWN WITHOUT ANY WARNING. VEHICLE HAD BEEN REAPIRED THREE TIMES; HOWEVER PROBLEM STILL EXISTS. *AK

PROBLEMS WITH VEHICLE'S SEATBELTS.*MR SEATBELT TIGHTENS WHEN MOVING MAKING IT UNCOMFORTABLE.*TS

WHILE PASSING ANOTHER VEHICLE WE LOST ENGINE POWER, NO ACCELERATION POWER, FOOT HAD GAS PEDAL ALL THE WAY TO THE FLOOR. WE WERE FACING A CAR HEAD ON AND A RAVINE ON THE LEFT. THE CAR WE WERE PASSING REALIZED THERE WAS A PROBLEM AND WE WERE ABLE TO MANUVER BACK INTO THE RIGHT LANE WITHOUT BEING HIT. WE STOPPED AND WAITED AND THEN TRIED TO RESTART AND WAS ABLE TO HAVE ENGINE POWER AND GAS RETURN. I CALLED THE DEALERSHIP AND THEY FIRST TOLD ME IT MUST HAVE FIXED ITSELF. I WAS REALLY AFRAID THIS WOULD HAPPEN AGAIN AND REQUESTED THEY TAKE THE VEHICLE AND RUN A COMPUTER HISTORY TO SEE IF IT STORED THE CODE. THEY CONFIRMED THAT THE THROTTLE BODY WAS DEFECTIVE. DEALER REPLACED. I REVIEWED YOUR WEBSITE AND SEE ALL OF THE SAME COMPLAINTS ABOUT STALLS, ENGINE FAILURE, NO ACCELERATION. I CONTACTED GM AND REQUESTED THEY TAKE MY VEHICLE AS TRADE IN ON 2003 YUKON THAT HAD 2500 MILES BUT, WAS COMPARABLE TO MY 2002 ENVOY. I WOULD BE BACK IN A 5 YEAR NOTE BUT, I WOULD FEEL MUCH SAFER. THE GM COMPLAINT CLERK I WAS ASSIGNED TOLD ME THERE WAS NOT ANYTHING HE COULD DO BECAUSE MY VEHICLE WAS REPAIRED AND STILL UNDER WARRANTY. BUT, HE CALLED THE DEALER AND TOLD THEM HE WOULD ALLOW ME A $1000.00 CASH VOUCHER TO USE TOWARD THE PURCHASE OF A NEW VEHICLE. I DID NOT ASK FOR A NEW VEHICLE, I WAS WILLING TO TRADE FOR THE 2003 BUT THIS IS A SLAP IN THE FACE. THEY DIDN'T EVEN WANT TO GIVE ME THE TRADE IN VALUE ON MY ENVOY. I WOULD HAVE THEN BEEN UPSIDE DOWN IN A VEHICLE LOAN. THIS IS THE WORST SERVICE AND TR

WINDSHIELD WIPERS AND TRANSMISSION ARE NOT FUNCTIONING PROPERLY DUE TO A MALFUNCTION IN THE ELECTRICAL SYSTEM. *AK

TRANSMISSION SLIPS GEARS WHILE DRIVING. DEALER WILL REPAIR THE TRANSMISSION, BUT HAS NOT INFORMED THE CONSUMER EXACTLY WHAT COMPONENT FAILED. *AK

CONSUMER STATES THAT ALL FOUR ROTORS HAVE FAILED AT 30000. DEALER NOTIFIED. *AK

CONSUMER STATED WHILE SHE AND HER HUSBAND WERE TRAVELING ON THE HIGHWAY AT APPROXIMATELY 40-50 MPH, THE VEHICLE IN FRONT OF THEM DECIDED TO MAKE A QUICK TURN, WHICH CAUSED HER HUSBAND TO HIT THE VEHICLE IN THE SIDE. UPON IMPACT, THE AIR BAGS DID NOT DEPLOY. BOTH SHE AND HER HUSBAND SUSTAINED INJURIES. HIS KNEES WENT INTO THE DASH AND HE WAS SORE FROM HEAD TO TOE. THIS IMPACT CAUSED HER HEAD TO SNAP BACK, RESULTING IN A CHEST WALL INJURY/A STIFF NECK , AND BACK. THIS WAS A MALFUNCTION BECAUSE THE AIR BAGS SHOULD HAVE DEPLOYED BECAUSE OF THE RATE OF SPEED. *AK *CB THE CONSUMER ALSO FELT THE SEAT BELT DID NOT REALLY PERFORM AS DESIGNED. *JB

CONSUMER STATES WHILE COMIING DOWN A HILL PCM SHORTED OUT. AS A RESULT, DRIVER LOST ALL ELECTRICAL FUNCTIONS. STEERING WHEEL GOT REALLY STIFF. BRAKE PEDAL BECAME HARD TO PRESS.

CONSUMER STATES THAT DRIVER'S AND PASSENGER'S OUTSIDE MIRRORS ARE TOO SMALL FOR THE VEHICLE. NOT ABLE TO SE ON COMING CARS. WHEN THE MIRRORS ARE SET THEY WILL NOT STAY SET ON THAT POSITION.*AK

VEHICLE WAS BROUGHT IN FOR SEVERAL PROBLEMS. SIDE VIEW MIRROR PROBLEM [NOT STAYING SET] WAS RESOLVED UNTIL TODAY WHEN SIDE VIEW MIRROR AGAIN MALFUNCTIONED WITHIN ONE WEEK OF BEING REPAIRED BY DEALER.

WHILE DRIVING 50 MPH VEHICLE WAS INVOLVED IN A FRONTAL COLLISION, BUT AIR BAGS DID NOT DEPLOY. DEALER NOTIFIED.*AK

RE ODI#10026102: VEHICLE WITH STALLING PROBLEM BROUGHT TO DEALER WHO DETECTED NO DEFECT. DEALER UNABLE TO RECTIFY PROBLEM. I HOPE STALLING PROBLEM DOES NOT OCCUR AT HIGHWAY SPEEDS AS IT HAS WITH OTHER VEHICLES, SAME MAKE AND MODEL.DEALER STATED WANDERING DRIVERSIDE MIRROR FIXED. WE'LL SEE.*AK

WHILE WAITING TO PROCEED IN TRAFFIC WITH FOOT ON BRAKE AND CAR IN DRIVE, ENGINE SUDDENLY STALLED OUT AND WAS UNABLE TO BE RESTARTED. ALSO, DRIVERSIDE MIRROR KEEPS RESETTING WHEN UNLOCKING THE AUTOMATIC DOORS. WIPERS DON'T FUNCTION PROPERLY WHEN IN INTERMITTENT MODE. CAR IS AT DEALER NOW, HOPEFULLY THEY CAN RESOLVE THIS. *AK VEHICLE IS EQUIPPED WITH RAINSENSE AUTOMATIC RAIN SENSING WIPERS. RAINSENSE WORKS ONLY WHEN IN INTERMITTENT MODE. SETTINGS ADJUST SENSITIVITY OF WIPERS BUT NOT FREQUENCY. WIPER FAILS TO MAKE A COMPLETE SMOOTH PASS ACROSS WINDSHIELD. THEY STOP SEVERAL TIMES DURING THEIR SWEEP AND STUTTER. AFTER A FEW SECOND PAUSE THEY RESUME THEIR SWEEP. WIPERS WORK FINE WHEN SET TO STANDARD HIGH OR LOW WIPER SETTINGS. *KMB

WHILE DRIVING 70 MPH VEHICLE BEGAN TO WOBBLE AND PULLED HARD TO THE LEFT. THE CONSUMER TOOK THE CAR BACK TO THE DEALERSHIP TO BE FIXED BUT NO WORK WAS DONE. THE CONSUMER WROTE LETTERS MADE COMPLAINTS. EVEN SUGGESTED TO BE FULLY REFUNDED FOR THE VEHICLE. DEALERSHIP LACK OF CONCERN CAUSED THE CONSUMER TO GO TO ANOTHER SERVICE DEALER AND PAID $63.15 FOR REPAIRS. *NLM *CB

VEHICLE'S AIR BAG LIGHT KEEP FLASHING/ VEHICLE RUNNING ON HIGH RPM'S. *MR AIR BAG SENSOR REPLACED AND CALIBRATIONS HAD TO BE UPDATED. ADDITIONAL PROBLEMS INCLUDED FADED WINDOW MOLDINGS, LOSS OF POWER AND STEERING. IGNITION SWITCH AND FUSE BLOCK WAS REPLACED. INOPERATIVE POWER MIRRORS. PARTS HAD TO BE ORDERED. CONSUMER WAS UPSET WITH THE NUMBER OF PROBLEMS EXPERIENCED WITH VEHICLE AND THE NUMBER OF RECALLS ON THIS NEW SUV. *TT *JB

02/11/02 4,667 MILES EVERYTHING SHUT OFF. ENGINE STOPPED WHILE DRIVING. RESTARTED AT 2000 RPM WITH LOTS OF NOISE. 05/29/02 7,463 MILES VEHICLE DIED AND WOULD NOT RESTART UNTIL AFTER 15-20 MINUTES 06/05/02 7,664 MILES VEHICLE DIED WHILE DRIVING AND WOULD NOT RESTART UNTIL AFTER 15-20 MINUTES 11/13/02 11,528 MILES BACKING OUT OF DRIVEWAY ENGINE DIED. WOULD NOT RESTART. TOWED IN. 06/10/03 17,865 MILES DIED WHILE DRIVING. DEALER DID NOT EVEN LOOK INTO THIS. 06/14 TO 06/18/03 18,000 TO 18,214 MILES CAR OFF ROAD FOR 5 DAYS DUE TO ENGINE DIED WHILE DRIVING. I REFERENCED ECAS AND PCM PROBLEM NHTSA DEFECT SUMMARY EA03007. DEALER TELLS US NO-ONE ELSE HAS HAD THIS PROBLEM. SUGGESTS DRIVING ROUND DEALERSHIP UNTIL PROBLEM OCCURS, AND THEN CALLING THEM. DON'T TRY TO START UNTIL THEY COME OUT (NEVER MIND WE'RE IN THE MIDDLE OF A BUSY ROAD AND IN THE EVENING TIME WHEN THEY ARE CLOSED). WE ARE LUCKY WE WERE NOT REAR-ENDED THIS LAST TIME. GMC REFUSE TO REPLACE ECAS WIRING BUNDLE AND PCM SOLUTION PER EA03007. HELP!!! HELP!!! PLEASE HELP!!! *NLM

CONSUMER RECEIVE RECALL NOTICE # 03V075000 SUBJECT: FMVSS 114 MECHANICAL OVERRIDE. ON 6/12/2003 CONSUMER CONTACTED THE DEALER, WHOSTATED THAT CONSUMER COULD COME ANYTIME WITHIN WORKING HOURS. CONSUMER TOOK THE VEHICLE TO THE DEALER ON 6/13/2003 AND THE PARTS WERE NOT AVAILABLE. CONSUMER CONTACTED THE DEALER AGAIN ON 6/17/2003 AND THE PARTS WERE STILL NOT AVAILABLE.*AK

FEBRUARY 2003 ENGINE FAILED AT ONLY 8,000 MILES. DRIVING AT 45 MILES AN HOUR, WITHOUT WARNING ENGINE STOP AND CAR SHUT DOWN. DEALERSHIP HAD TO REPLACE ENGINE. I HAVE HAD SEVERAL PROBLEMS SINCE AND NOTHING CORRECTED. DASH BOARD LIGHTS/COMPUTER DOES NOT WORK AT TIMES. VERY LOUD WIND NOISE WHILE DRIVING. NOW LOUD NOISE COMING FROM ENGINE AND DEALERSHIP CANNOT FIX 100%. THIS IS THE FIRST TIME I HAVE EVER FELT THIS UNSAFE IN ANY VEHICLE. MANUFACTURER GAVE AND EXTENSION ON THE REPLACED ENGINE BUT THAT DOES NOT MAKE ME FEEL SAFER. I HAVE CONTACTED MANUFACTURER ON SEVERAL OCCASIONS. WHEN THEY DO NOT DO ANYTHING ABOUT ALL THE PROBLEMS, YOU CANNOT COMPLAIN OR GO ANY FURTHER THAN CLERK WORKING ON YOUR CASE. EVEN IF YOU MAIL IN A COMPLAINT ABOUT THE CLERK, YOUR COMPLAINT WILL ONLY GO AS FAR AS THAT CLERK ASSIGNED TO YOUR CASE. *JB

MY 2002 ENVOY EXHIBITS THE SAME SYMPTOMS AS MY PREVIOUS GMC JIMMY. IT HAS A HESITATION ON ACCELERATION THAT FAILS TO SHIFT FROM 1-2 PROPERLY. THIS ONLY OCCURS WHEN THE CAR IS COLD AND ONLY FOR A MILE OR TWO. HOWEVER , IT CAUSES SEVERE LOSS OF POWER AND ACCELERATION CAPABILITY. OBVIOUSLY OTHER PEOPLE HAVE THIS PROBLEM BUT IT DOES NOT APPEAR THAT THERE IS A SOLUTION. IT ALWAYS WORKS BY THE TIME IT GETS TO THE DEALER, OF COURSE. *NLM

OUTSIDE MIRRORS DO NOT RETURN TO THE PRE-SELECTED POSITION SET BY THE MEMORY WHEN DOORS ARE UNLOCKED WITH THE REMOTE CONTROL KEY FOB.THEY CONSTANTLY SEARCHE FOR THE CORRECT POSITION.*AK

VEHICLE WAS VANDALIZED AND BROKEN INTO, BUT SECURITY SYSTEM DID NOT ENGAGE.*AK

THERE IS A PROBLEM WITH THE ELECTRICAL SYSTEM. VEHICLE SHUTS OFF INTERMITTENTLY. VEHICLE HAS EXPERIENCED THIS PROBLEM FIVE TIMES. *AK

I WAS INVOLVED IN AN ACCIDENT MAY 28, 2002 IN WHICH BOTH VEHICLES MADE CONTACT AT THEIR LEFT FRONT CORNERS. TOTAL VEHICLE SPEED WAS AT LEAST 40 MPH AT CONTACT AND MAYBE HIGHER. THE OTHER VEHICLE'S AIRBAGS BOTH DEPLOYED WHILE NEITHER ONE OF MINE IN A 2002 ENVOY DID. THIS WAS NOT A DIRECT HEAD ON CRASH, BUT THE ANGLE OF IMPACT WAS SUCH THAT BOTH VEHICLES STOPPED IMMEDIATELY. THE ONLY MOVEMENT AFTER IMPACT WAS A PIVOTING AROUND WITH THE REAR OF BOTH VEHICLES. IN OTHER WORDS, WE STOPPED UPON CONTACT. BOTH VEHICLES WERE A TOTAL LOSS AND THERE WERE INJURIES IN MY VEHICLE. THEY WERE NOT SEVERE, BUT HAPPENED NONETHELESS. MY 8 YEAR OLD SON HAD SEVERE SEAT AND SHOULDER BELT MARKINGS AS WELL AS BRUISES FROM HIS LEG HITTING A PHONE HOLDER. I RECEIVED SOME NECK INJURIES THAT ARE STILL BEING TREATED AND AT THIS DATE WE DO NOT KNOW HOW LONG TREATMENT WILL TAKE. I HAVE PHOTOS OF BOTH MY VEHICLE AND THE INJURIES TO MY SON. MY QUESTION AND COMPLAINT INVOLVES THE REASONS THE AIRBAGS DID NOT DEPLOY. I BELIEVE THAT IN AN IMPACT OF THIS NATURE, THEY SHOULD HAVE DEPLOYED. THERE WAS A RECALL FOR THIS MODEL YEAR FOR AN AIRBAG, AND I RECEIVED A NOTICE IN THE MAIL, BUT WHEN THE DEALER RAN MY VIN MY VEHICLE DID NOT SHOW UP AS NEEDING THE FIX. I DO NOT BELIEVE THE RECALL INVOLVED THE DEPLOYMENT MECHANISM.*AK

THE CONSUMER WAS NOT NOTIFIED BY GMC ABOUT THE RECALL FOR THE AIR BAG 02 V 222 000 AND MECHANICAL OVER RIDE 03 V 075 000, ALTHOUGH THE RECALL APPLIED TO THE VEHICLE IDENTIFICATION NUMBER. *JB

VEHICLE STALLS INTERMITTENTLY WHILE DRIVING. DEALER HAS SERVICED 4 TIMES, BUT HAS NOT BEEN ABLE TO DUPLICATE OR DIAGNOSE CAUSE.*AK

CONSUMER WAS COMPLAINING ABOUT HAVING PROBLEMS WITH THE ENGINE. ALSO, WHILE DRIVING VEHICLE HAS LOST COMPLETELY POWER AND HAD NO BRAKES OR STEERING POWER. DEALER WAS CONTACTED, AND HAD NO IDEA AS WHY THIS WAS HAPPENING.*AK

WHILE DRIVING 5 MPH THE BRAKES FAILED AND AS A RESULT THE VEHICLE WAS INVOLVED IN AN ACCIDENT IN WHICH THE FRONT OF THE VEHICLE WAS DAMAGED. *NLM

FIRST, RAINSENSE WINDSHIELD WIPER EQUIPPED VEHICLE HAS WINDSHIELD WIPERS STOP AND STUTTER AT LEAST THREE TIMES ON EACH FORWARD AND BACK CYCLE WHEN IN INTERMITTENT MODE. WIPERS NOW DELAY UP TO 30 SECONDS AT TOP OF CYCLE (STRAIGHT UP ON WINDSHIELD) AND ARE GETTING PROGRESSIVELY WORSE. NEARLY CAUSED A COLLISION WITH VEHICLE IN FRONT. DEALER ATTEMPTED TO REPLACE "PULSE RELAY" WHICH DID NOT WORK AND THEN TECH STATED THEY OPERATE NORMALLY AND CUSTOMER DOES NOT UNDERSTAND FUNCTION OF RAINSENSE FEATURE DESPITE OWNING VEHICLE FOR 2 YEARS WITHOUT PRIOR ISSUE. SECOND, RIGHT PASSENGER OUTSIDE MIRROR RANDOMLY CHANGES SETTING CREATING A SAFETY HAZARD DURING MANEUVERING OF VEHICLE. DEALER STATES THERE IS NO PROBLEM DESPITE FIXING AT LEAST 5 TIMES PRIOR. PLEASE NOTE PRIOR 19 COMPLAINTS WITH NHTSA ONLINE OUT OF 200 LISTED. THIS WOULD SEEM TO REQUIRE A RECALL. *JB

THE VEHICLE'S REMOTE CONTROL REAR VIEW MIRRORS ADJUST THEMSELVES. THE DEALER HAS ATTEMPTED TO REPAIR THE PROBLEM SIX TIMES. *NLM