WATER PUMP FAILURE AT 47000 MILES ON A 2002 GMC ENVOY. *AK
2002 GMC Envoy complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2002 record →
WHILE THE VEHICLE WAS PARKED DRIVER HEARD A LOUD KNOCKING NOISE. CONSUMER INSPECTED THE VEHICLE, AND NOTICED THAT THE REAR WINDOW BROKE ON ITS OWN. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE WINDOW NEEDED TO BE REPLACED. *AK
2002 GMC ENVOY HAS DEFECTIVE BRAKE ROTORS.***NO ANSWER REQUIRED***. *MR THE BRAKE ROTORS WERE CRACKING AT THE EDGES AND IN DANGER OF CRACKING. THE CONSUMER WROTE TO THE MANUFACTURER BUT HASN'T RECEIVED A RESPONSE. THE CONSUMER BELIEVES THERE IS A DEFECT IN THE STEEL USED TO PRODUCE THE ROTORS. *NM
WHEN DRIVING THE BACK HATCH MAKES A POPPING NOISE AND REAR HATCH OPENS. *NM
MY VEHICLE IS A 2002 GMC ENVOY. I HAVE HAD 3 INCIDENTS WITH THE 4 WHEEL DRIVE SYSTEM IN THIS VEHICLE SINCE DECEMBER 2003. THE NEWEST FEATURE WITH THESE VEHICLES, AS WITH THE CHEVEROLET TRAILBLAZERS IS THE AUTOMATIC 4 WHEEL DRIVE SYSTEM. THIS SYSTEM ALLOWS THE DRIVER TO PUT THIS LEVER IN AND THE VEHICLE WILL BE IN 2 WHEEL DRIVE AND WILL SWITCH TO 4 WHEEL DRIVE WHEN ROAD CONDITIONS ARE A NECESSITY FOR 4 WHEEL DRIVE. MY VEHICLE'S 4 WHEEL DRIVE SYSTEM BROKE IN DECEMBER 2003. IT WAS REPORTED TO ME FROM ALASKA SALES AND SERVICE WHO REPAIRED THE VEHICLE THAT THE FRONT DIFFERENTIAL HAD TO BE REPLACED DUE TO THE 4 WHEEL DRIVE SYSTEM. THEN THERE WAS A LEAK OF SOME FLUID UNDER THE VEHICLE NOTICED APRIL THROUGH MAY 2004. THE VEHICLE WAS IN THE SHOP AT ALASKA SALES/SERVICE AGAIN AND A TRANSFER CASE WAS REPLACED IN THE VEHICLE. COME WINTER IN 2004, MY 4 WHEEL DRIVE NEEDED TO BE USED AGAIN DUE TO WEATHER IN ALASKA. MY VEHICLE WAS IN FOR A MAJOR CHECKUP ON DEC 14TH, 2004 AND I WAS TOLD THE 4 WHEEL DRIVE SYSTEM WAS IN GOOD SHAPE. I HAD THE VEHICLE BACK IN THE SHOP WITHIN 2 WEEKS FOR A LOUD NOISE IN THE 4 WHEEL SYSTEM. AGAIN THE VEHICLE WAS IN THE SHOP AND ANOTHER TRANSFER CASE WAS REPLACED. MY MAJOR COMPLAINT TO THE FEDERAL CONSUMER COMPLAINT SYSTEM IS THAT THIS VEHICLE IS A 2002, AND THIS VEHICLE HAS BEEN IN THE SHOP FOR THE SAME PROBLEM MORE THAN 3 TIMES UNDER THE 3 YEAR NEW CAR WARRANTY. I FEEL THAT THE GENERAL MOTORS CORPORATION SHOULD BUY THIS VEHICLE BACK OR PURCHASE A NEW VEHICLE FOR M
TRANSFER CASE( 4-WHEEL DRIVE) WASN'T ENGAGING. VEHICLE WAS INSPECTED BY A DEALERSHIP, WHO INDICATED THAT THE TRANSFER CASE SHIFT CONTROL MODULE WAS DEFECTIVE, AND NEEDED TO BE REPLACED. THEY ALSO INDICATED THAT THE PART HAD TO BE ORDERED. A WEEK LATER WHEN THE CONSUMER CONTACTED THE DEALERSHIP TO INQUIRE ABOUT WHEN THE PART WILL ARRIVE THEY WERE INFORMED NOT UNTIL MARCH DUE TO THE PART BEING BEING RE DESIGNED. THE PART # WAS 12590220.*AK
MIRRORS WILL NOT STAY IN POSITION ,AND THAT MAKES IT HARD TO DRIVE IN TRAFFIC. DEALER HAS REPLACED SEVERAL PARTS. HOWEVER, THE MIRRORS ARE STILL DEFECTIVE.*AK THE CONSUMER STATED THAT THE MIRRORS MUST BE RESET EVERY TIME THE VEHICLE IS STARTED. THE VEHICLE WAS IN AN ACCIDENT DUE TO THE MIRROR DEFECT WHILE DRIVING AT NIGHT. THE CONSUMER WOULD LIKE THE MIRROR PROBLEM ADDRESSED. *TC
WHILE DRIVING 73 MPH WITH CRUISE CONTROL ON HEADLIGHTS WILL SHUT OFF. CONSUMER WAS ABLE TO RESTART THE VEHICLE AND CORRECTED THE PROBLEM. DEALERSHIP WAS NOTIFIED. *AK
WHEN STARTING THE TRUCK THERE IS A VERY NOTICEABLE TICKING SOUND COMING FROM THE FRONT OF THE ENGINE. THE TICKING WILL CONTINUE UNTIL THE VEHICLE WARMS OR FOR A MAX. OF 3-5 MIN. ACCELERATING THE ENGINE WILL NOT STOP THE TICKING. INQUIRIES REVEALED OTHER ENVOY OWNERS ARE EXPERIENCING THE SAME PROBLEM. WHAT IS THE CAUSING THE PROBLEM. REPLY NEEDED AS SOON AS POSSIBLE. *AK
THE 2002 GMC ENVOY ELECTRONIC OPERATION OF SIDE VIEW MIRRORS DOES NOT WORK CONSISTENTLY. *BF THE MIRRORS WOULD REPOSITION THEMSELVES RANDOMLY WHILE THE VEHICLE WAS IN MOTION. GMC HAD SERVICED THE VEHICLE NUMEROUS TIMES, ALTHOUGH THE COMPUTER HAD BEEN UPGRADED, THE MIRROR MOTORS HAVE BEEN REPLACED MORE THAN ONCE AND THE MIRRORS HAVE BEEN RESET SEVERAL TIMES UNDER WARRANTY, BUT THE PROBLEM CONTINUED. *SC
DRIVING ON ROAD AND HEARD LOUD CLATTERING NOISE AND THEN ENGINE DIED. LOST ALL POWER! BROUGHT TO DEALER BY FLATBED AND FOUND CAMSHAFT BROKE OFF DUE TO LOSS OF OIL. DEALER IS SUPPOSEDLY FIXING PROBLEM. 35,000 MILES ON IT. JUST BOUGHT IN MARCH OF 04. WE THINK IT IS ENGINE DEFECT. *JB
I NOTICED THE BRAKES PULSING BADLY ON MY 2002 GMC ENVOY AT 27,000 MILES. THE DEALERSHIP STATED THAT BRAKES ARE COVERED UP TO 21,000 MILES AND ROTORS COVERED TO 24,000. ALL 4 ROTORS AND BRAKE PADS HAD TO BE REPLACED AT MY EXPENSE. I GUESS THAT I SHOULDN'T HAVE ASSUMED THAT A WARRANTY OF 3 YEARS OR 36,000 MILES MEANT THAT EVERYTHING WAS COVERED. HOW CONVENIENT IT IS FOR THE WARRANTY COVERAGE ON BRAKES AND ROTORS EXPIRES PRIOR TO THE 3 YEAR 36,000 MILE WARRANTY. THAT TELLS ME THAT GM KNOWS WHEN THE CHEAPER PARTS THEY ARE USING ARE GOING TO FAIL. THE 3 YEAR 36,000 WARRANTY IS VERY MISLEADING. IN MY 27 YEARS OF DRIVING, I'VE NEVER SEEN ROTOR AND BRAKE PAD FAILURE AT 27,000 MILES. GOOD BRAKE PARTS ARE VITAL IN THE SAFETY OF A VEHICLE, I DON'T UNDERSTAND HOW THEY ARE ALLOWED TO USE INFERIOR MATERIALS. THANK GOD MY PREGNANT WIFE DIDN'T HAVE AND ACCIDENT WHILE DRIVING THIS VEHICLE. *AK
EXTERIOR POWER REAR VIEW MIRRORS WILL NOT STAY IN SAME POSITION. THE MIRRORS ARE TO AUTOMATICALLY MOVE INTO PROPER POSITION WHEN THE KEY FOB IS DEPRESSED. MAJORITY OF THE TIME THE MIRRORS STOP IN THE WRONG POSITION.*AK
RECALL 04V289000 CONCERNING ELECTRONICALLY CONTROLLED AIR SUSPENSION. VEHICLE EXPERIENCED ENGINE STALLING AT LOW SPEED. VEHICLE HAD BEEN TO THE DEALER ON FOUR SEPARATE OCCASIONS, AND DEALER WAS UNABLE TO LOCATE THE PROBLEM.*AK
THE LOW BEAM HEAD LIGHT ON THE DRIVER SIDE WOULD GO OUT INTERMITTENTLY WHILE DRIVING AT NIGHT. THE PROBLEM WAS CAUSED BY THE PLUG MELTING AND CAUSING THE BUILB TO GO OUT. VEHICLE WAS TAKEN TO THE DEALER. THE DEALER INFORMED CONSUMER THAT THE HEADLIGHT UNIT NEEDED TO BE REPLACED INSTEAD OF THE PLUG.*AK
THE CHECK ENGINE LIGHT WAS ON. THE DEALER SAID THAT THE FUEL TANK FILLER NECK RUPTURED CAUSING A LEAK. THE FUEL TANK HAD TO BE REPLACED. THERE WAS NO PRIOR REPAIR ON THE FUEL TANK OR REMOVAL OF THE FUEL TANK. THE OWNER HAS CONTACTED THE MANUFACTURER TO EXPRESS THAT THE DESIGN OF FUEL TANK WAS BAD FOR THE ENVIRONMENT. *SC. ....*AK
WHILE DRIVING 20 MPH CONSUMER'S VEHICLE COLLIDED WITH THE VEHICLE IN FRONT. UPON IMPACT, BOTH FRONTAL AIR BAGS FAILED TO DEPLOY. DRIVER TO SUSTAINED MINOR INJURIES, AND WAS TRANSPORTED TO A HOSPITAL. THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION. *AK
ONE OF THE SEATS LATCH HOOKS WAS SEWN ON UPSIDE DOWN. *NM COSCO ALPHA OMEGA (MODEL#22155HMR) *TC *JB
FAILURE OF ENGINE COOLING SYSTEM AND FOUR WHEEL DRIVE SYSTEM. *JB
WHEN CONSUMER'S VEHICLE WAS HIT IN THE FRONT AND REAR AT 40 MPH THE FRONT AIR BAGS DID NOT DEPLOY. CONSUMER AN DPASSENGER SUSTAINED INJURIES. VEHICLE WAS TOWED. THEN, DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM.*AK
AFTER BEING STRUCK HEAD ON BY A SEMI TRAILER AT 40 MPH AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS TOTALED.*AK
TAILLIGHT BULB HOLDER IS FAILING. HAVE BEEN THROUGH THREE. WHEN A PARTS MAN AT KELLY CHEVROLET WAS ASKED ABOUT THIS, HIS RESPONSE WAS BUY THEM IN BULK????? CALLED GMC CUSTOMER SERVICE. WAS TOLD I WOULD HAVE TO PAY FOR A DIAGNOSIS(FILE # 1-270417936) I NOTICE ALOT OF ENVOYS ON THE ROAD WITH BRAKELIGHTS OUT. I THINK IT WARRANTS A REDESIGN AND RECALL.*AK
THE CRUISE CONTROL WAS SET TO 55 MPH VEHICLE LURCHED FORWARD AND THEN ROLLED OVER. THE CONSUMER SUSTAINED MINOR INJURIES. THE VEHICLE WAS TOWED. THE DEALERSHIP WILL BE NOTIFIED. *AK *SC
AFTER READING THE FOLLOWING ARTICLE, I CHECK AND MY REAR BREAK LIGHT BULB DRIVER SIDE WAS BURNED OUT. PLEASE, MOVE FORWARD WITH THIS RECALL!! I HAVE A 2002 ENVOY SLT THAT IS AT 40K MILES. ALSO, MY REAR DRIVER'S SIDE ELECTRIC WINDOW MECHANISM UNEXPECTEDLY BROKE. SOME CABLE INSIDE. THE DEALER WANTS TO CHARGE $500 TO REPLACE THE WHOLE ASSEMBLY. CAN YOU SAY HIGHWAY ROBBERY? LIKE MILEAGE HAS ANYTHING TO DO WITH WINDOW USAGE. HTTP://AP.TBO.COM/AP/BREAKING/MGBHYYS0SXD.HTML. *NM
WHILE DRIVING AT A LOW SPEED AND TURNING TO THE LEFT, THE FOUR WHEEL DRIVE ENGAGED. THE DEALERSHIP REPLACED THE SELECTOR SWITCH TWICE FOR THE FOUR WHEEL DRIVE. *JB
I PURCHASED MY GMC ENVOY WITH 17,000 MILES A YEAR AND A HALF AGO. SINCE PURCHASE, MY RADIO HAS HAD TO BE REPLACED TWICE BECAUSE THE CD PLAYER STOPS WORKING. SINCE THE LAST TIME IT WAS REPLACED WHICH WAS ABOUT 6 MONTHS AGO:MY CD PLAYER HAS STOPPED WORKING AGAIN. THE DELAER SAYS THAT SINCE MY VEHICLE IS OUT OF WARRANTY, I WILL HAVE TO BUY A NEW RADIO. I DO NOT UNDERSTAND THIS CONCEPT BECAUSE THE RADIO HAS A YEAR WARRANTY ON IT. THIS IS RIDCULOUS BECAUSE THIS WILL BE THE THIRD RADIO AND THE CAR ONLY HAS 45,000 MILES. AM I GOING TO HAVE TO REPLACE MY RADIO EVERY 15,000 MILES? THE TYPE OF RADIO THAT I HAVE IS A BOSE 6 DISC IN-DASH CD RADIO. CAN YOU PLEASE HELP ME? I HAVE HAD SO MANY PROBLEMS WITH MY DEALERSHIP AND THIS VEHICLE THAT I WILL NEVER BUY ANOTHER ONE. I NEED SOME PROFESSIONAL ADVICE. THANKS.*AK
THE LEFT REAR SEAT BELT TIGHTENED ON THE CHILD, IT WOULD NOT RELEASE, IT KEPT SQUEEZING HER. FINALLY, AFTER NOT BEING ABLE TO RELEASE THE CHILD, THE SEAT BELT WAS CUT OFF. THE CHILD SUSTAINED BRUISES.*AK
WHILE APPLYING THE BRAKES PEDAL WENT TO THE FLOOR. CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND DROVE IT TO THE DEALER FOR INSPECTION. MECHANIC INFORMED CONSUMER THAT THE PROBLEM COULD NOT BE DUPLICATED. *AK
THE ENGINE OF MY 2002 GMC ENVOY HAS STALLED TWICE IN THE LAST MONTH WHILE I WAS DRIVING THE VEHICLE, BOTH TIME JEOPARDIZING MY SAFETY. THE FIRST STALLED HAPPENED WHILE I WAS MAKING A LEFT TURN AT NIGHT. IT STALLED AND STOPPED WHILE I WAS IN THE ONCOMING LANE ON A BEND WHERE TRAFFIC SPEED IN 75 MPH. LUCKILY NO ONCOMING TRAFFIC CAME BEFORE I PUSHED THE CAR OFF THE ROAD. THE ENGINE FINALLY STARTED AFTER ABOUT 10 IGNITION ATTEMPTS. THE SECOND STALL HAPPENED ON THE FREEWAY WHILE I WAS DRIVE AT 65 MPH. THE ENGINE JUST SHUT DOWN. I STEERED TO THE SIDE OF THE ROAD. THE ENGINE STARTED AFTER I LET IT REST A MINUTE. 'VE TOOK THE CAR TO A GMC SHOP AFTER EACH STALL. THE FIRST DEALER TOLD ME THEY COULDN'T FIND ANYTHING, THAT IT WAS PROBABLY BAD GAS. THE SECOND DEALER SAID THEY COULDN'T DUPLICATE THE SITUATION SO THEY CAN'T DIAGNOSE THE PROBLEM. *AK
DRIVING ON THE INTERSTATE AT 70 MILES PER HOUR, WITHOUT WARNING THE ENGINE STALLED. NO CRANK AND THE CAR WOULD NOT RESTART. PANEL LIGHTS OPERATIONAL, ABS AND EMERGENCY BRAKE WARNING LIGHTS ILLUMINATED. CAR IS CURRENTLY AT DEALERSHIP AWAITING REPAIRS.*AK
WHILE DRIVING 30 MPH, THE CONSUMER WAS INVOLVED IN AN EIGHT VEHICLE PILE UP. UPON IMPACT, THE AIR BAGS DID NOT DEPLOY. AS A RESULT, THE DRIVER SUSTAINED SEVERE BACK AND LEG INJURIES. *AK *SC
THE HAS BEEN CONCERNED ABOUT THE FACTED THAT BOTH REAR DOORS HAVE INTERMITTENTLY FLEW OPEN ON DIFFERENT OCCASIONS WHEN MAKING A TURN, EVEN WHEN THE CHILD PROOF LOCK WAS ACTIVATED. VEHICLE WAS TAKEN TO THE DEALER AND BOTH DOORS WERE CORRECTED. *LA *NM
I WAS DRIVING ON THE HIGHWAY AT APPROXIMATELY 70 MPH PULLING A 3000 LB. BOAT AND TRAILER. I FELT SOMETHING CHANGE IN THE FRONT END AS THOUGH THE ALIGNMENT CHANGED AS I WAS DRIVING. I EXITED THE HIGHWAY, AND AFTER APPLYING THE BRAKES A VERY LOUD POP CAME FROM THE LEFT FRONT WHEEL WELL. UPON INVESTIGATION I FOUND THAT THE UPPER BALL JOINT HAD COMPLETELY SEPARTATED FROM THE UPPER CONTROL ARM. THIS APPARENTLY OCCURRED AFTER THE BOLT THAT SECURES THE BALL JOINT IN THE UPPER CONTROL ARM EITHER SHEARED, FELL OUT, OR WAS NEVER THERE BEFORE THE INCIDENT. THERE WAS LITTLE TO NO DAMAGE, AND THE VEHICLE IS CURRENTLY AT THE DEALER AWAITING PARTS. MORE SPECIFICALLY, I WAS TOLD THAT THEY ARE REPLACING THE UPPER CONTROL ARM AND UPPER BALL JOINT.
WHILE DRIVING VEHICLE SUDDENLY ACCELERATED UNCONTROLLABLY. CONSUMER WAS NOT ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND IT HIT A GUARD RAIL, FLIPPED OVER SIX TIMES, AND LANDED UPRIGHT. UPON IMPACT, BOTH FRONTAL AIRBAG DID NOT DEPLOY. DRIVER SUSTAINED NECK AND BACK INJURIES AND WAS TRANSPORTED TO THE HOSPITAL. VEHICLE WAS TOTALED OUT BY THE INSURANCE COMPANY. *AK
THE ELECTRICAL SYSTEM SHUT DOWN WHILE DRIVING 45 MPH ON THE HIGHWAY. THERE WAS NO WARNING. CONSUMER CALLED FOR A TOW TRUCK SO THAT THE VEHICLE COULD BE INSPECTED. THE ENTIRE ELECTRICAL SYSTEM HAD TO BE REPLACED AND UPDATED. *AK
MY FRONT TIRE HAD A LEAK AND WAS DOWN TO THE RIM. I WAS ON A LEVEL SERVICE AND AN IDEAL SPOT FOR ONE TO CHANGE A TIRE. I READ THE SERVICE INSTRUCTIONS SEVERAL TIMES AND FOLLOWED THEM EXACTLY, BUT COULD NOT GET THE SPARE TIRE OFF OF THE SUV. THE SECONDARY LOCK WOULD NOT COME OFF. I ENDED UP CALLING AAA TO COME OUT AND TRY AND HELP. THE TECHNICIAN SAID THAT HE HAD SEEN THIS ON OTHER ENVOYS/TRAILBLAZERS, BUT NOT TO THIS EXTENT. HE WORKED ON IT FOR ABOUT 30 MINUTES WITH NO LUCK. FINALLY, HE HAD TO FILL IT UP WITH AIR AND I HAD TO DRIVE TO THE NEXT GAS STATION TO FILL IT UP MORE. I HAD TO KEEP DOING THAT UNTIL I FOUND A PLACE THAT COULD JACK UP MY CAR AND FIX THE TIRE ON THE SPOT (WITHOUT USING THE SPARE). I STILL CANNOT GET THE SPARE OFF OF MY TRUCK. I AM VERY UPSET WITH THIS. *AK
WHEN THE VEHICLE WAS STARTED A TICKING NOISE WAS HEARD FOR 1-2 MINUTES. THE DRIVER DROVE THE VEHICLE TO THE DEALER FOR INSPECTION. THE MECHANIC INFORMED THE DRIVER THAT THE PROBLEM COULD NOT BE DUPLICATED AND THAT THE VEHICLE WAS OPERATING NORMALLY. *NM *NM
SEVERAL MONTHS AGO WHILE DRIVING AT ANY SPEED AND WHEN DEPRESSING THE BRAKES CONSUMER FELT PULSATION IN THE BRAKE PEDAL. CURRENTLY, WHEN THE BRAKES ARE DEPRESSED THE PULSATION IS VERY SEVERE. DEALER HAS MADE AN APPOINTMENT TO EXAMINE THE VEHICLE. PULSATION OCCURRED FIFTY TIMES IN THE LAST FEW MONTHS.*AK
WHILE DRIVING 55 MPH DRIVER APPLIED THE BRAKES TO SLOW DOWN THE SPEED AND CONSUMER LOST CONTROL, CAUSING THE VEHICLE TO HIT A GUARD RAIL AND ROLL OVER THREE TIMES. VEHICLE LANDED UPSIDE DOWN. UPON IMPACT, THE AIRBAG DID NOT DEPLOY, AND SEAT BELT DID NOT HOLD THE PASSENGER. *AK
CONSUMER HAD ALL OF THE WEATHER PROOFING ON THE VEHICLE REPLACED BY THE DEALER AS WELL AS THE CLUTCH ASSEMBLY . *AK THE FAN CLUTCH WAS REPLACED, THE AIR BAG INDICATOR LIGHT CAME ON. THE CONSUMER WAS TOLD THAT NOTHING COULD BE DONE IF THE LIGHT WASN'T ON AT THE TIME. THE PLASTIC TRIM FROM THE SEAT BELT BROKE, THE SEAT BELT FAILED AGAIN, THE TRANSMISSION WOULD DRAG, THE ENGINE LIGHT WAS ON AND MADE A GRINDING NOISE,THE DRIVERS SIDE TIRE WAS LOOSING PRESSURE, THE PASSENGER INNER DOOR SEAL LEAKED, THE CLOCK ON THE RADIO WOULD RESET ITSELF, THE DRIVERS SIDE SEAT BELT WOULD LOCK UP WHEN THE BRAKES WERE APPLIED THEY WOULD SKID AND PULL TO THE RIGHT. *SC *JB
A VALVE IN THE GAS TANK CAME LOOSE CAUSING A LEAK WHICH ACTIVATED THE CHECK ENGINE LIGHT. *MR GAS TANK WAS REPLACED. *LA
WHILE DRIVING 70 MPH VEHICLE STALLED. AS RESULT, VEHICLE COASTED TO THE SIDE OF THE ROAD. CONSUMER STATED HE HAD TO WAIT 30 MINUTES BEFORE STARTING VEHICLE AGAIN. *AK
WHILE DRIVING 45 MPH THE VEHICLE'S DRIVER SIDE AIR BAG ON THE SEAT DEPLOYED INADVERTENTLY. NO INJURIES WERE REPORTED. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. *NM *JB
WHEN DRIVING IN THE RAIN WINDSHIELD WIPERS FAILED, CAUSING THE DRIVER TO PULL OFF THE ROAD. *AK *NM
2002 GMC ENVOY THE DRIVER SIDE MIRROR DOES NOT RETAIN MEMORY SETTING FOR EITHER DRIVER. COULD CAUSE AN ACCIDENT BY NOT BEING IN PROPER POSITION WHILE OPERATING THE VEHICLE.*AK
2002 GMC ENVOY SER#[XXX] AIR BAGS DID NOT DEPLOY DRIVER TAKEN BY LIFESTAR TO HARTFORD HOSPITAL THE WHOLE LEFT SIDE OF THE VEHICLE WAS CAVED IN ALL THE WAY TO THE FRONT SEAT. *NM UPDATED 07/30/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
IN OCT. 2003, I WAS DRIVING TO WORK IN RUSH HOUR TRAFFIC AND UPON COMING TO A TRAFFIC LIGHT MY ENVOY STALLED OUT AND INSTRUMENT PANEL WENT BLANK; CAR WOULD NOT RESTART & MESSAGE DISPLAYED TO SERVICE ENGINE & CONTACT ONSTAR, I WAS UNABLE TO GET ENVOY OFF OF ROAD & SAT THERE FOR 45 MINUTES WAITING FOR TOW TRUCK TO TOW VEHICLE TO ROYAL OLDSMOBILE WHERE THEY SAID THEY REPLACED COMPUTER SYSTEM; SINCE THAT TIME IN JAN 2004 VEHICLE WAS IN GARAGE & WOULD NOT START; VEHICLE WAS PUSHED OUT OF GARAGE & BATTERY WAS RECHARGED WITH JUMPER CABLES; VEHICLE WAS TAKEN TO ROYAL OLDSMOBILE & I WAS TOLD THAT BATTERY WAS LEAKING & THAT THEY HAD REPLACED BATTERY; THIS VEHICLE HAS BEEN THE MOST UNRELIABLE VEHICLE I HAVE EVER HAD; I AM LEASING THIS ENVOY & I AM AFRAID IT WILL STALL OUT AGAIN; ALSO LAST SUMMER WITHOUT WARNING, THE AIR CONDITIONING JUST QUIT WORKING WHILE DRIVING ON VACATION; AFTER ENVOY WAS CUT OFF & ENGINE COOLED, THEN AIR CONDITIONING STARTED WORKING AGAIN; THIS IS A LEASED VEHICLE & I WANT TO KNOW WHO I CAN TALK TO ABOUT TURNING VEHICLE IN EARLY & ALSO WHAT INFORMATION IS AVAILABLE ABOUT ENVOY STALLING OUT WITHOUT WARNING. *JB
OUR 02 GMC ENVOY RANDOMLY SHIFTS THE TRANSFER CASE INTO NEUTRAL WHILE DRIVING CAUSING A NO POWER SITUATION IN TRAFFIC. THIS HAS PUT MY WIFE AND CHILD IN DANGER ON MORE THAN ONE OCCASSION.
PCM DEFECT. *AK
WINDSHIELD WIPERS RUN INTERMITTENTLY WHILE ON THE DELAY CYCLE.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2002 GMC Envoy → · Every Envoy year → · How the figures are calculated →