2016 Freightliner Business Class M2

Routine

Owners filed 1 complaints about this vehicle with federal regulators, most often about the service brakes. It has been recalled 16 times.

What fails
ComponentReportsCrashesFiresInjuries
Service Brakes1
000

16 safety recalls

Part 573 reports
Engine and Engine Cooling › Engine › Engine Control Module (ecu/Ecm) › Software24V924000
Filed Dec 11, 2024139 vehiclesDaimler Trucks North America, Llc

Defect. Daimler Trucks North America, LLC (DTNA) is recalling certain 2015-2020 Freightliner Business Class M2 emergency vehicles equipped with certain Cummins diesel engines. The engine protection and inducement software may cause the engine to shut down unexpectedly.

Risk. An unexpected engine shutdown can delay emergency responders and increase the risk of injury.

Remedy. Cummins will update the electronic control module software and install a corrected data plate, free of charge. Owner notification letters were mailed February 5, 2025. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is F1012.

Power Train › Automatic Transmission › Cooling Unit and Lines21V067000
Filed Feb 11, 202115,835 vehiclesDaimler Trucks North America, Llc

Defect. Daimler Trucks North America, LLC (DTNA) is recalling certain 2014-2019 Freightliner Business Class M2 vehicles. The retaining clip that connects the transmission oil cooler line to the in-tank oil cooler may fail, possibly resulting in a transmission fluid leak.

Risk. If a rapid loss of transmission fluid occurs while driving, it could result in a road hazard for other motorists, increasing the risk of a crash.

Remedy. DTNA will notify owners, and dealers will replace the retaining clip with a collar and clamp connection, free of charge. The recall began on April 9, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-874.

Exterior Lighting20V214000
Filed Apr 14, 202063,175 vehiclesDaimler Trucks North America Llc

Defect. Daimler Trucks North America LLC (DTNA) is recalling certain 2006-2020 Freightliner Columbia, 2006-2021 Freightliner Business Class M2, 2007-2020 Freightliner Coronado, 2014-2021 Freightliner 122 SD, 2007 Sterling A 9500, 2006 Freightliner Argosy, 2006-2007 Sterling AT9500, 2008-2021 Freightliner Cascadia, 2006-2008 Freightliner Classic, 2006-2011 Freightliner Century Class, 2006-2010 Freightliner FLD, and 2017 Western Star 5700 vehicles. The rear reflective tape may be partially covered by the mudflap hanger bracket, which may reduce the vehicle's visibility to other drivers on the road. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."

Risk. The vehicle's rearward visibility may be reduced, increasing the risk of a crash.

Remedy. DTNA will notify owners, and dealers will inspect and reposition the reflective tape to ensure that it is completely visible, as necessary, free of charge. The recall began May 29, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL848.

Service Brakes, Air › Disc › Caliper18V251000
Filed Apr 19, 201840 vehiclesDaimler Trucks North America Llc

Defect. Daimler Trucks North America LLC (DTNA) is recalling certain 2016-2019 Freightliner Business Class M2 trucks built with air disk brakes and spring suspension. The rear disk brake calipers may have been mounted in an incorrect orientation allowing the caliper to contact the suspension, reducing brake effectiveness.

Risk. Reduced braking effectiveness can increase the risk of a crash.

Remedy. DTNA will notify owners, and dealers will correct the orientation the rear brake calipers, free of charge. The recall began on June 14, 2018. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-767.

Service Brakes, Air17V402000
Filed Jun 26, 20171,550 vehiclesDaimler Trucks North America Llc

Defect. Daimler Trucks North America (DTNA) is recalling certain 2015-2017 Freightliner M2 Business Class, 108SD, and 114SD vehicles. The affected vehicles might not have a required check valve installed in one of the ports of the spring brake modulation valve. Without the valve, the primary air system is not isolated from the secondary air system.

Risk. A rapid loss of air pressure in the secondary system could cause a similar rapid loss of pressure in the primary system, which may lead to a sudden application of the parking brakes. This could increase the risk of a crash.

Remedy. DTNA will notify owners, and dealers will inspect the vehicles, installing a check valve, as necessary, free of charge. The recall began on August 24, 2017. Owners may contact DTNA customer service at 1-800-745-8000. DTNA's number for this recall is FL-740.

Electrical System › Software17V043000
Filed Jan 19, 2017769 vehiclesDaimler Trucks North America Llc

Defect. Daimler Trucks North America LLC (DTNA) is recalling certain 2016-2017 Freightliner Business Class M2, 108SD, and 114SD trucks. The affected trucks have been modified to be equipped with both left hand and right hand instrument clusters. Due to incompatibilities between the displays, the instrument clusters and/or turn signals may become unresponsive.

Risk. Unresponsive instrument clusters and/or turn signals can increase the risk of a crash.

Remedy. DTNA will notify owners, and dealers will replace the left instrument cluster with a cluster compatible with the right display, free of charge. The recall began on May 8, 2017. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL731.

Electrical System › Instrument Cluster/Panel16V666000
Filed Sep 14, 20163,329 vehiclesDaimler Trucks North America Llc

Defect. Daimler Trucks North America, LLC (DTNA) is recalling certain model year 2016-2017 Freightliner Custom Chassis (FCCC) S2 chassis and Freightliner Business Class M2 trucks and non-school buses manufactured March 3, 2015, to September 8, 2016, equipped with ICU3s instrument clusters and hydraulic brakes. In the event of a brake malfunction, these clusters may illuminate the Brake System Malfunction telltale/indicator lamp with the word "PARK" instead of the word "BRAKE". As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays," and number 105, "Hydraulic and Electric Brake Systems."

Risk. If "PARK" illuminates instead of the word "BRAKE," the driver will be unaware of a braking issue or malfunction, increasing the risk of a crash.

Remedy. DTNA will notify owners, and dealers will replace the ICU3s instrument clusters with new clusters, free of charge. An interim notification letter was sent to owners on November 4, 2016. The remedy is now available. A second notice was mailed to owners on April 17, 2017. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-724.

Service Brakes, Air › Disc › Caliper16V658000
Filed Sep 13, 2016251 vehiclesDaimler Trucks North America Llc

Defect. Daimler Trucks North America, LLC (DTNA) is recalling certain model year 2016-2017 Freightliner M2 Business Class and 114 SD trucks manufactured March 10, 2015, to July 11, 2016. The brake caliper mounting bolts on the affected vehicles may be incorrectly torqued, allowing the bolts to loosen and detach.

Risk. If the brake caliper mounting bolts loosen or detach, braking ability may be reduced, increasing the risk of a crash.

Remedy. DTNA will notify owners, and dealers will inspect the brake caliper mounting bolts for the proper torque and tighten them as necessary, free of charge. An interim notice was sent to owners on November 7, 2016. The final remedy is now available. A second notice was mailed to owners on January 26, 2017. Owners may contact DTNA customer service at -800-547-0712. DTNA's number for this recall is FL-722.

Power Train › Axle Hubs16V634000
Filed Aug 31, 2016156 vehiclesDaimler Trucks North America Llc

Defect. Daimler Trucks North America LLC (DTNA) is recalling certain model year 2014-2017 Freightliner M2 Business Class, 108 SD, 114 SD, Cascadia, Coronado, Western Star 4700, 4800, and 5700 XE trucks manufactured March 15, 2013, to July 29, 2016 and equipped with Conmet aluminum non-high capacity hubs. These vehicles specify a front axle weight limit that may be greater than that of the hub capacity. As a result, the hub may fail and the wheel may separate from the axle.

Risk. If a wheel separates from the axle, there would be an increased risk of a crash.

Remedy. DTNA will notify owners, and dealers will replace the front axle hubs, free of charge. The recall began during November 2016. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-718.

Tires16V207000
Filed Apr 12, 20164 vehiclesDaimler Trucks North America Llc

Defect. Daimler Trucks North America LLC (DTNA) is recalling certain model year 2016 114SD and M2 Business Class trucks manufactured from June 10, 2015, through October 1, 2015. The affected vehicles have front axles that have a 20,000 pound capacity, however, the installed Bridgestone R249 front tires have a lower maximum load capacity.

Risk. The operator may unintentionally overload the tires, possibly causing tire failure thereby increasing the risk of a crash.

Remedy. DTNA will notify owners, and dealers will replace the front tires with tires of a higher load capacity, free of charge. The recall began on June 7, 2016. Owners may contact DTNA customer service at 800-547-0712. DTNA's recall number for this campaign is FL-706.

Showing 10 of 16 campaigns, newest first.

What owners reported

Newest filings
Service Brakes
Filed Aug 29, 201728,745 milesMD

ROLL PIN WHICH SECURES PARK BRAKE KNOB ROUTINELY WORKS IT WAY OUT OF THE KNOB AND PREVENTS (DEPENDING ON WHAT POSITION VALVE IS IN) EITHER APPLICATION OR RELEASE OF PARKING BRAKE. OCCURS WHEN VEHICLE IS STATIONARY AND USING PARKING BRAKE.

1 of 1 complaints, reproduced as filed.

Across model years

Worst on record: 2020
YearComplaintsRecallsFiresDeathsAssessment
20270100Routine
20260500Routine
202511100Routine
20240700Routine
20231700Routine
20221900Routine
202121400Routine
202081200Routine
201902300Routine
201801600Routine
201711501Fatalities reported
2016 — this page11600Routine
201541400Routine
201401000Routine
201301100Routine
201241200Routine
20110800Routine
201001000Routine
20092800Routine
200811400Routine
200741710Routine
200681310Routine
20057900Routine
200481010Routine
20031500Routine
20020500Routine
20010200Routine
20000100Routine

Compare every Business Class M2 year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Dec 11, 2024. Source: NHTSA Office of Defects Investigation.