Page 9 of 28 · complaints 401–450 of 1,353

2002 Ford Windstar complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2002 record →

Service Brakes
Filed Apr 22, 201356,000 milesFL

WHILE TRAVELING AT HIGHWAY SPEEDS, NOTED THAT THE ABS AND BRAKE LIGHTS ILLUMINATED ON THE INSTRUMENT CLUSTER. CHECKED FLUIDS AND PADS AND THEY APPEARED FINE. SINCE THAT TIME, THE LIGHTS INTERMITTENTLY COME ON. FRONT BRAKES HAVE BEEN REPLACED AS WELL. HAVE HAD 3 INDEPENDENT SHOPS LOOK AT THE PROBLEM AND ALL SAY THAT THE ABS MODULE HAS FAILED. WHEN THE LIGHTS ARE ILLUMINATED, ABS DOES NOT FUNCTION. VEHICLE NOW HAS APPROXIMATELY 80,000 MILES (04/22/2013). *TR

Service Brakes
Filed Apr 21, 2013157,430 milesWI

I WAS TAKING THE KIDS TO THE PARK TODAY FOR A BIRTHDAY PARTY AND I NOTICE MY ABS AND MY BRAKE LIGHTS WHERE ON WHILE DRIVING. I PULLED OF TO SIDE OF THE ROAD PUT THE VAN IN PARK AND SHUT IT OFF. I STARTED THE VAN AN IT WAS OFF THIS ISN'T THE FIRST TIME THAT THIS HAS HAPPEN. THE FIRST TIME THAT THIS HAS STAR WAS YESTERDAY 4/20/2013 THE VAN WAS IN PARK AND RUNNING FOR AT LEAST FIVE MINUTES AND THEY ( ABS AND BRAKE LIGHTS ) CAME ON DID THE SAME THING SHUT THE VAN OFF AND RESTARTED IT AND THEY WHERE OFF THE OTHER TIME WAS LATER THAT NIGHT AT A DRIVE-THRU VAN IN GEAR FOOT ON THE BRAKE PEDAL AND THE LIGHTS WAS ON ( ABS AND BRAKE LIGHTS) DON'T KNOW WHAT IS WRONG BUT THIS NEED TO GET FIX. *TR

Suspension
Filed Apr 15, 2013138,800 milesNC

TL* THE CONTACT OWNS A 2002 FORD WINDSTAR. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, HE HEARD SEVERAL POPPING NOISES AND THEN THE REAR WHEELS WOBBLED. AFTER PARKING THE VEHICLE AT HIS HOME, HE NOTICED THAT THE REAR AXLE HAD FRACTURED. THE CONTACT WAS INFORMED OF A RECALL FOR NHTSA CAMPAIGN NUMBER: 10V385000 (SUSPENSION). THE MANUFACTURER WAS NOTIFIED BUT STATED THE VIN WAS NOT PART OF A RECALL. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 138,800. UPDATED 5/15/13 *CN THE CONSUMER STATED THIS VEHICLE CAN NOT BE DRIVEN. IT SHOULD HAVE BEEN INCLUDED IN THE RECALL. UPDATED 05/28/2013 *JS

Seat Belts
Filed Apr 6, 2013110,000 milesPA

PURCHASED VEHICLE JANUARY 2012, PASSENGER FRONT SEAT BELT LATCH WAS BROKEN, I PURCHASED A NEW ONE FROM DEALER FOR $170.48. MARCH 2012, IT BROKE AGAIN WITH SAME PROBLEM. IT DOES NOT LATCH, OR WHEN IT DOES LATCH, IT OPENS ON ITS OWN WITH OR WITHOUT ANYONE IN THE SEAT. DEALER REFUSES TO WARRANTY THE 3 MONTH OLD LATCH, BUT OFFERED TO ORDER ME ANOTHER FOR $170.48 +LABOR WITHOUT HAVING TO PAY FOR IT FIRST. AFTERMARKET DEALERS SAY ITS A COMMON PROBLEM WITH 2001/2002 WINDSTAR'S AND 2001'S HAD A RECALL ON IT. 27 JUNK YARDS BETWEEN BUFFALO, NY,CLEVELAND, OHIO & PITTSBURG PA ALL HAVE DEFECTIVE SEAT BELT LATCHES IN THEIR 01/02 VANS. SO MY OPTION IS TO EITHER NOT USE THE FRONT PASSENGER SEAT OR PAY $233.43 EVERY 3 MONTHS TO HAVE A NEW LATCH ASSEMBLY INSTALLED. I HAVE PAPERWORK FROM CHAMPION FORD, CONFIRMING THAT THE SEAT BELT IS BROKEN DATED 4/6/2013. BUT THE FEMALE SERVICE WRITER CONVENIENTLY LOST MY PAPER WORK FOR THE ORIGINAL SEAT BELT LATCH FROM 2012. ALSO SEARCHING NET BRINGS UP OVER 23,000 REPORTED ISSUES WITH 2002 WINDSTAR SEAT BELTS. WHY HAS THERE BEEN NO RECALL ON THE 2002 WINDSTAR AS THERE WAS WITH THE 2001. ITS NOT FAIR THAT I SHOULD HAVE TO PAY $233.43 EVERY 3 MONTHS TO THE FORD DEALER TO HAVE A WORKING SEAT BELT. CLEARLY THIS IS A SAFETY AND MANUFACTURING DEFECT.. ITS UNREASONABLE TO MAKE ME DECIDE IF I FEEL SAFER HUNCHED OVER IN MY ELECTRIC WHEELCHAIR IN THE REAR OF MY VAN ONLY BELTED INTO THE WHEELCHAIRS SAFETY BELT HAVING TO HOPE THAT IT DOESN'T FLIP OVER SQUISH ME DURING

Air Bags
Filed Mar 26, 2013MI

MY 2002 FORD WINDSTAR VAN GEAR SHIFT PIN KEEP COMING UP AND I HAVE TO TAKE IT TO A SHOP SO THEY CAN PUT THE PIN BACK IN 3 TIMES. MY GEARS DO NOT SHIFT RIGHT IT SHIFTS HARD. I BROUGHT THIS VAN BRAND NEW IN 2003. ALSO MY AIR BAG LIGHT STAYS ON THE AVIS FORD BODY SHOP SAID MY SENSOR IS RUSTED OUT, ALSO MY ABS LIGHT STAYS ON. I DON'T FEEL THESE THINGS SHOULD GO OUT. I HAVE HAD MANY FORD VEHICLE BRAND NEW FOR YEARS AND NEVER HAD THESE PROBLEMS. I STILL GOT TO GET THESE THINGS REPAIR. I ALSO HAD TWO FRONT WINDSHIELD WIPER MOTORS PUT IN AND THE WIPES ARE STILL NOT RIGHT. IS THERE ANY HELP OUT THERE. *TR

Engine
Filed Mar 13, 201385,000 milesMA

ONGOING PROBLEM AS DESCRIBED IN TSB 04-17-4 & 03-16-1. THESE TSB'S TELL US THAT FORD MOTOR COMPANY WAS AWARE OF THIS DESIGN FLAW AND CONTINUED TO MANUFACTURE AND SELL DEFECTIVE VEHICLES. THE PROBLEM EXIST IN THEIR FAULTY 3.8L ENGINE AT THE INTAKE MANIFOLD. THE POOR DESIGN ALLOWS OIL TO SEEP INTO THE INTAKE PLENUM AND OVER TIME THE OIL ERODES AWAY THE RUBBER AROUND THE ISOLATOR BOLTS AND GASKETS. WHEN THIS HAPPENS THE ENGINE READS LEAN FUEL CODES ON BANKS 1& 2 AND A VACUUM LEAK. TO COMPENSATE FOR THESE LEAN CODES , MORE GASOLINE IS PUMPED INTO THE PLENUM CAUSING A RICH EXHAUST MIXTURE WHICH IS THEN SENT OUT THE TAIL PIPE INTO THE ATMOSPHERE. FORD MOTOR COMPANY DESIGNED AND BUILT THESE ENGINES AND THEY NEED TO BE HELD ACCOUNTABLE FOR CORRECTING THIS PROBLEM. REMEMBER, THIS IS AN ONGOING WIDESPREAD PROBLEM WITH TENS OF THOUSANDS OF THESE ENGINES FOULING UP THE AIR THAT WE BREATH EVERY DAY. *TR

Suspension
Filed Feb 27, 201374,000 milesKY

TL* THE CONTACT OWNS A 2002 FORD WINDSTAR. THE CONTACT STATED THAT WHILE DRIVING 5 MPH, THE FRONT PASSENGER SIDE WHEEL BECAME DETACHED FROM THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE BOLT THAT CONNECTS THE LOWER CONTROL ARM TO THE FRONT END CRADLE HAD BECOME RUSTED. THE CONTACT WAS INFORMED OF NHTSA CAMPAIGN NUMBER: 12V194000 (SUSPENSION). THE DEALER WAS NOTIFIED AND STATED THAT THE RECALL REPAIR HAD ALREADY BEEN DONE TWO YEARS PRIOR. THE MANUFACTURER WAS NOTIFIED BUT OFFERED NO ASSISTANCE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 74,000. UPDATED 04/09/13*LJ THE CONSUMER STATED FORD MOTOR COMPANY, DID NOT REPAIR THE VEHICLE THE CORRECT WAY. THE CONSUMER STATED THE VEHICLE FIXED THE VEHICLE IN A CHEAP AND QUICK MANNER. THE CONSUMER BELIEVED THE FRONT END AND LOWER CONTROL ARM SHOULD HAVE BEEN REPLACED, INSTEAD OF ADDING BRACKETS. THE LEFT FRONT WHEEL WAS NOT CONNECTED TO THE VEHICLE. THE CONSUMER WAS INFORMED THE FRONT END CRADLE WAS COMPLETELY RUSTED THROUGH AND SHOULD HAVE BEEN REPLACED.

Engine
Filed Feb 21, 201369,000 milesVA

TL* THE CONTACT OWNS A 2002 FORD WINDSTAR. THE CONTACT STATED THAT THE CHECK ENGINE LIGHT WARNING LIGHT CONTINUED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES, WHERE NUMEROUS ATTEMPTS WERE MADE TO CORRECT THE FAILURE. THE DEALER ALSO RESET THE COMPUTER SYSTEM BUT THE REMEDY ONLY LASTED FOR APPROXIMATELY THREE MONTHS BEFORE RECURRING. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THERE WAS NO RECALL FOR THE VEHICLE AND THAT THEY COULD NOT ASSIST. THE FAILURE MILEAGE WAS 69,000.

SuspensionFire
Filed Feb 19, 2013180,000 milesNJ

TL* THE CONTACT OWNS A 2002 FORD WINDSTAR. THE CONTACT STATED THAT VEHICLE WAS INCLUDED IN AND REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 12V195000 (SUSPENSION). AFTER THE RECALL REPAIR WAS PERFORMED WHILE THE CONTACT WAS DRIVING APPROXIMATELY 35 MPH, THE DRIVER HEARD A LOUD SCRAPPING FROM THE VEHICLE. ADDITIONALLY, THERE WAS SMOKE COMING FROM UNDER THE VEHICLE AS THE STEERING WHEEL BEGAN TO JERK AND SHIFT ABNORMALLY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 180,000.

Suspension
Filed Feb 14, 2013202,101 milesOH

I WAS DRIVING DOWN THE ROAD WHEN I NOTICED MY 2002 FORD WINDSTAR WAS SWAYING LIKE IT DID THE FIRST TIME WHEN THE AXLE BROKE AND IT WAS REPLACED AND THEN THAT ONE WAS REINFORCED. I STOPPED AND LOOKED UNDER THE REAR-END AND SAW WHAT LOOKED LIKE A CRACK OR BREAK, MAYBE TWO ON THE RIGHT SIDE OR DRIVERS SIDE OF THE AXLE. I IMMEDIATELY TOOK THE VEHICLE TO THE FORD DEALERSHIP FOR INSPECTION AND WAS TOLD MY AXLE WAS BROKEN. SO NOW THE ORIGINAL AXLE BROKE AND WAS REPLACED. THAT AXLE WAS REINFORCED, AND NOW HAS ALSO BROKEN. SOMETHING NEEDS TO BE DONE. *TR

Electrical System
Filed Feb 11, 2013135,000 milesNH

MY 2002 FORD WINDSTAR HAS HAD MANY PARTS TESTED. THEY ALL SEEM TO TEST GOOD. BATTERY , ALTERNATOR TO NAME A FEW. WHEN DRIVING THE VAN HAZARDS COME ON ( WITHOUT TURNING THEM ON ) THE RADIO SHUTS OFF, THE HEAT TURNS OFF AND POWER IS LOST AS IF IT'S THE ALTERNATOR. ABS LIGHTS COME ON AND THEN THE DASH PANEL LIGHTS UP LIKE A CHRISTMAS TREE.. OH THEN THE VEHICLE DIES AND WON'T START , CLICKS LIKE IT'S THE ALTERNATOR OR BATTERY BUT THEY TEST FINE.. AFTER SEARCHING MANY BLOGS THIS SEEMS TO BE A BIG ISSUE WITH MANY MECHANICS THAT DON'T KNOW WHAT IT IS.. THIS NEEDS TO BE FIXED IT'S A PAIN AND THANK GOD FOR AAA BUT REALLY SHOULD I HAVE TO USE MY AAA ALL THE TIME/ THIS PARTICULAR VEHICLE SPENT 6 MONTHS IN THE FORD GARAGE IN 2010. NOW WHAT WHEN YOU BUY SOMETHING YOU THINK IT WILL BE GOOD FOR YOU AND YOUR FAMILY AND THAT YOU CAN USE IT AS A PRIMARY CAR. WE HAVE LOST DAYS FROM WORK, MONEY AND MONEY FOR TRYING DIFFERENT PARTS NOW WHAT??? *TR

Visibility/Wiper
Filed Jan 30, 2013120,000 milesIL

TL* THE CONTACT OWNS A 2002 FORD WINDSTAR. THE CONTACT STATED THAT THE REAR WINDOW SHATTERED. THE VEHICLE WAS TAKEN TO A GLASS REPAIR SPECIALIST THAT WAS RECOMMENDED BY THE INSURANCE COMPANY. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED AND WAS ADVISED TO CONTACT THE NHTSA. THE FAILURE AND CURRENT MILEAGES WERE 120,000.

Service Brakes
Filed Jan 22, 2013102,000 milesAZ

MY ABS AND BRAKE WARNING LAMP COMES ON PERIODICALLY FOR NO KNOWN REASON. THERE WAS A RECALL ON BRAKE LAMP SWITCH A FEW YEARS BACK AND NOW THIS CONCERN EXISTS. *TR

Vehicle Speed Control
Filed Jan 19, 201397,000 milesNY

BROUGHT IN VAN FOR RECALLS 09S09, 10S13 AND 11S16. THIS WAS FOR THE SUBFRAME ISSUES AND SPEED CONTROL SWITCH. SPEED CONTROL SWITCH WAS SUPPOSED TO ADDRESS LEAKING BRAKE FLUID. BRAKE FLUID STILL LEAKING AND NOW DEALERSHIP IS CHARGING ME FOR BRAKE SWITCH REPAIR AND BLEEDING OF BRAKES. ALSO ABS LIGHT CAME ON AFTER SERVICE AND NOW DEALERSHIP SAYS ABS SENSOR NEEDS TO BE REPLACED. I BELIEVE THESE ARE ALL RELATED TO ORIGINAL RECALL BUT DEALERSHIP SAYS NO. *TR

Service Brakes
Filed Jan 7, 201345,000 milesCA

THE ABS WARNING LIGHTS COME ON AND TURN OFF AT VARIOUS TIMES UNDER DIFFERENT CONDITIONS. *TR

Electrical System
Filed Jan 3, 2013118,000 milesMI

AFTER PURCHASING FROM A DEALER IN OCT OF 2010 THE ABS LIGHT, CHECK TRACTION CONTROL LIGHT, BRAKE LIGHT AND AIR BAG LIGHT STARTED COMING ON INTERMITTENTLY. HAD THE VEHICLE SERVICED IN MI FOR THE AXLE RECALL. WAS WITHOUT THE VEHICLE AND HAD LOANER CAR FOR 2 MONTHS. AFTER GETTING VEHICLE BACK THE LIGHTS WERE ON MORE CONSISTENTLY THE DEALERSHIP NOTED THIS BUT DID NOT OFFER ANY REASON FOUND FOR THIS. BY SUMMER OF 2011 THESE LIGHTS WERE STAYING ON ALMOST CONSTANTLY AND THIS CONTINUED FOR A YEAR, AFTER INVESTIGATING THIS ISSUE ONLINE AND SEEING THAT OTHER OWNERS HAVE INVESTED HUNDREDS OF DOLLARS TRYING TO GET THE LIGHTS TO GO OFF AND STAY OFF ONLY TO HAVE THEM KEEP COMING BACK ON WE HAVE DECIDED TO FILE A COMPLAINT AS THIS ISSUE IS NOT A SIMPLE FIX AND OBVIOUSLY IS HAPPENING IN HUNDREDS OF VEHICLES. OUR PROBLEM HAS PROGRESSED TO WHERE THE SPEEDOMETER AND ODOMETER GO WILDLY UP AND DOWN WHILE DRIVING AT HIGHWAY SPEEDS AND WE ARE NEVER SURE OF OUR SPEED. THE LIGHTS ON THE DASH GO OUT AND THE POWER TO DOOR LOCKS, RADIO AND A/C POWER IS LOST AS WELL AS THE BLINKERS FOR LANE CHANGES. THIS VEHICLE IS VERY UNSAFE BUT WE NEED IT AS WE HAVE 5 CHILDREN AND CAN NOT AFFORD TO BUY A NEW ONE. THE POWER WINDOW ON PASSENGER SIDE AS WELL AS THE POWER SLIDING DOORS DO NOT WORK. WHEN THIS ISSUE HAPPENS IF THEIR HAPPENED TO BE AN ELECTRICAL FIRE BECAUSE OF IT, WE WOULD BE UNABLE TO EXIT THE VEHICLE BECAUSE THE DOORS ARE LOCKED AND THE KNOBS ON THE INTERIOR OF THIS MODEL ARE FLUSH INTO THE DOOR WHEN THE

Vehicle Speed Control
Filed Jan 2, 2013150,000 milesWA

TL* THE CONTACT OWNS A 2002 FORD WINDSTAR. THE CONTACT STATED THAT WHILE AT A TRAFFIC STOP, THE VEHICLE ERRONEOUSLY ACCELERATED. THE VEHICLE BEGAN TO FUNCTION NORMALLY SEVERAL MOMENTS LATER. THE CONTACT ALSO STATED THAT THE BRAKE, ABS AND OVER DRIVE OFF WARNING LIGHTS ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS DETERMINED THAT THE MASTER CYLINDER FAILED AND WAS LEAKING BRAKE FLUID ONTO THE ELECTRICAL COMPONENTS. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 150,000.

Service Brakes
Filed Dec 29, 2012103,000 milesFL

ABS LIGHT TURNS ON INTERMITTENTLY, SOMETIMES FUNCTION OF BRAKES ARE AFFECTED. TOLD MY REPAIR SHOP IT IS A FAULTY CONNECTION IN THE ABS MODULE. *TR

Electrical System
Filed Dec 23, 2012178,888 milesMN

BATTERY LIGHT COMES ON PERIODICALLY - DRIVING HOME MY RADIO SHUT OFF, ABS BRAKE LIGHT CAME ON, DASH LIGHTS DIMMED THEN SHUT OFF, HEAD LIGHTS BEGAN FLASHING, HEATER MAY HAVE STOPPED (NOT SURE, WAS FOCUSING ON THE NEXT ROAD TO PULL OFF ON), COULD NOT ACCELERATE. I PULLED OVER, SHUT OFF THE VAN AND WAITED. A FEW MINUTES LATER IT TURNED OVER LIKE NOTHING WAS WRONG. THIS ALSO HAPPENED TO ME ABOUT A MONTH AND A HALF AGO. *TR

Service Brakes
Filed Dec 22, 2012135,000 milesOH

CODE C1185 WITH ABS LIGHT ERROR ON DASH INDICATING BRAKING PROBLEM. *TR

Service Brakes
Filed Dec 10, 201294,654 milesVA

ABS LIGHT AND BRAKE LIGHT ON DUE TO FAULTY ABS MODULE. THE ISSUE OF THE ABS BRAKE LIGHT IS CRITICAL IN THAT THE ABS BRAKE SYSTEM DOES NOT FUNCTION AS DESIGNED BY FORD. THE ISSUE IS CAUSED BY HEAT IN THE ABS (ANTI-LOCK BRAKE SYSTEM) ECM (ELECTRONIC CONTROL MODULE) (2C219) MODULE CAUSING EXPANSION OF A LARGE ALUMINUM PLATE (HEAT SINK) IN THE ECM WHICH IS ATTACHED TO THE ECM MAIN CIRCUIT BOARD AT ALL POINTS. THE EXPANSION OCCURS WHEN THE UNIT GETS WARM ESPECIALLY IN THE SUMMER MONTHS AND CAUSES INTERMITTENT ELECTRICAL CONNECTION IN THE UNIT BECAUSE THE FRAGILE BOARD IS BEING STRETCHED AND MALFORMED. THE CODE MOST COMMONLY SCANNED BY PROFESSIONAL MECHANICS IS CODE C1185. SEEN BY US OWNERS AS A YELLOW ABS BRAKE LIGHT. *TR

Engine and Engine Cooling
Filed Dec 9, 2012KY

THE 1ST PROBLEM, HAD A CHECK ENGINE LIGHT ON MY 2001 FORD WINDSTAR, C1518 "INTAKE MANIFOLD RUNNER CONTROL STUCK OPEN." AFTER READING FORUMS, MOST POINTED TO A PLASTIC "BUSHING" CLIP COMING OFF LEAVING A CONTROL ARM 2ND PROBLEM, ABS CHK LIGHT AND BRK CHK LIGHT COME ON AFTER DRIVING FOR A FEW MINUTES, ABS MODULE AND ABS SENSOR WENT OUT. *TR

Service Brakes
Filed Dec 8, 2012169,000 milesMN

VEHICLE ABS LIGHT HAS BEEN ON CONSISTENTLY SINCE PURCHASING VEHICLE FROM CARHOP/ UAC. REPORTED THE PROBLEM TO THE WARRANTY DEPARTMENT ONLY TO BE TOLD ANY ELECTRICAL IS NOT UNDER THEIR WARRANTY! THIS WAS REPORTED WITHIN A WEEK OR SO OF PURCHASING THE VEHICLE USED FOR 8500$. SINCE HAVE REPLACED ALL FOUR TIRES FOR BRAKES, ( TOP OF THE LINE BRAKES, NOT CHEAP ONES) LIGHT STILL REMAINS ON AFTER SEVERAL TRIPS TO A SHOP. ANTI-LOCK BRAKING SYSTEM STILL INOPERABLE AND ALMOST CAUSED CRASH 12-7-2012 WHEN ATTEMPTING TO STOP ON A LIGHTLY ICY ROAD. SEVERAL OTHER ELECTRICAL ISSUES HAVE BEEN GOING ON WITH THE CAR AS WELL. IT BLOWS BRAND NEW FUSES, RATED HIGHER THAN WHAT THE SLOT CALLS FOR, THE LOW TIRE PRESSURE LIGHT STAYS ON, DESPITE TAKING THE VAN TO A TIRE SPECIALIST AND THE CORRECT AMOUNT OF AIR PLACED IN EACH TIRE. ALSO THE CRANKSHAFT POSITIONER HAS CAUSED THE VEHICLE NOT TO START. THE AIR BAG LIGHT HAS STAYED ON AND WENT OFF AFTER DISCONNECTING THE BATTERY. REPLACING BULBS ON THE VAN QUIT OFTEN. AT THE POINT OF STOPPING THE PAYMENTS AND LETTING THE CAR COMPANY JUST REPO THE VAN. IT IS A SAFETY HAZARD ON THE ROADS AND ESPECIALLY IN SNOWY MINNESOTA WHERE A FUNCTIONABLE VEHICLE IS NEEDED IN ORDER NOT TO CAUSE A ACCIDENT! *TR

Service Brakes
Filed Dec 7, 201260,233 milesCA

PURCHASED VEHICLE IN 2011 USED, SHORTLY AFTER PURCHASE THE FOLLOWING ISSUES BEGAN TO OCCUR, THE LAST ISSUE OF THE OVERDRIVE LIGHT BLINKING CONTINUOUSLY OCCURRED ON 12-04-2012. VEHICLE SITED ABOVE EXHIBITS CONSTANT ABS LIGHTED YELLOW, BRAKE LIGHT - CONSTANT RED, ODOMETER - MILEAGE REPLACED WITH DASHES, SPEEDOMETER - NOT FUNCTIONING, CRUISE CONTROL - NOT FUNCTIONING, OVER DRIVE ON/OFF INDICATOR - CONTINUOUS BLINKING. *TR

Service Brakes
Filed Dec 5, 201280,000 milesMI

YELLOW ABS DASH LIGHT COMES ON RANDOMLY AND ALSO THE RED BRAKE LIGHT ON THE DASH COMES ON AT THE SAME TIME AS THE YELLOW ABS LIGHT AND IS ALSO RANDOM, SOME TIMES THEY STAY FOR DAYS AND GO OFF FOR A SHORT TIME BUT COME ON AGAIN LATER. *TR

Service Brakes
Filed Dec 2, 2012196,000 milesNC

DRIVING ON HIGHWAY AT NORMAL ROAD CONDITIONS WHEN THE ABS AND BRAKE ALERT LIGHTS TURNED ON. VEHICLE WAS OPERATIONAL. OWNERS MANUAL INDICATED THAT BRAKE SERVICE WAS NEEDED. *TR

Service Brakes
Filed Nov 30, 201264,110 milesNJ

AS THE ENGINE IS WARMING UP, AT SPEED AT 30 MPH, THE BRAKE AND ABS WARNING LIGHTS CAME ON, THE BRAKING IS LOSING THE EFFICIENCY, IT TOOK LONGER DISTANCE TO STOP WHICH COULD CAUSE ACCIDENT OR SERIOUS SAFETY ISSUE. WORSE IF I WERE AT HIGHER SPEED. WE WOULD APPRECIATE IF DEFECTIVE PARTS COULD BE REPAIRED BY FORD COMPANY AS RECALL AS I UNDERSTAND THAT THIS IS COMMON PROBLEM FOR MANY YEARS. *TR

Service Brakes
Filed Nov 27, 201248,670 milesPA

ABS LIGHT AND BRAKE LITE COME ON. I WENT TO TIRE PLUS AND THEY INDICATED THAT IT WAS CODE "C1185". I CALLED HOFFMAN FORD IN HARRISBURG, PA AND THEY INDICATED THAT THERE WAS NO RECALL FOR THAT CODE. *TR

Wheels
Filed Nov 10, 2012108,000 milesPA

I WAS DRIVING TO WORK THIS MORNING AT ABOUT 50 MPH. I WENT OVER A BUMP ON THE ROAD AND MY REAR AXLE CRACKED IN HALF. I HAD LITTLE TO NO WARNING. *TR

Suspension
Filed Nov 7, 2012TX

I HAD MY FRONT TIRE REPLACED AND THE MAN THAT CHANGED IT TOLD ME THAT I NEED AN ALIGNMENT BECAUSE OF THE WAY MY TIRE WORE OUT. ABOUT 3 WEEKS LATER, WHEN I HAD THE MONEY, I TOOK MY CAR TO GET AN ALIGNMENT AND THE CAR SHOP CALLED AND SAID THAT BOTH OF MY TIRE RODS NEEDED TO BE REPLACED BEFORE AN ALIGNMENT WAS COMPLETED. I'VE HAD THE CAR FOR LESS THAN 2 YEARS AND ALTHOUGH IT IS AN OLDER VEHICLE, THE TIRE RODS SHOULD HAVE LASTED LONGER THAN THAT (IF PROPERLY CHECKED). MY STEERING SHAKES HORRIBLY FROM SIDE TO SIDE AT VARIOUS SPEEDS AND OFTEN TIMES MY ABS/TRAC OFF LIGHTS COME ON AND WON'T GOT OFF. I AM STILL ABLE TO USE MY BRAKES THOUGH. I AM NOT SURE WHY THAT LIGHT COMES ON. *TR

Service Brakes
Filed Oct 29, 2012138,000 milesCA

HELLO, THE ABS LIGHT AND E-BRAKE LIGHT NOW COME ON AND STAY ON FOR EXTENDED PERIODS OF TIME. SOMETIMES THE LIGHTS WILL NOT COME ON, BUT THEN COME ON AFTER I HAVE BEEN DRIVING FOR A WHILE. *TR

Service Brakes
Filed Oct 22, 2012156,000 milesIL

MY ABS LIGHT IS ON AND WILL NOT GO OFF AND SPEEDOMETER WOULDN'T WORK PROPERLY WHEN THE WEATHER WAS REALLY WARM,AND JUST SEPTEMBER 21ST 2012 MY CAR WAS NOT ABLE TO SWITCH OUT OF PARK,AND ON OCT.18TH 2012 MY BRAKE LIGHT STOP WORKING ALL TOGETHER. I HAVE RESEARCH THIS PROBLEM AND THERE IS A RECALL OUT ON FORD WINDSTAR 1998-2003 WITH THE SAME PROBLEMS. BUT WHEN I CALLED FORD 10/22/12 THEY CHECK MY VIN AND STATED THAT THERE WAS NOT A RECALL ON MY CAR ONLY FORD WINDSTAR VAN WITH PARTS MADE IN VIRGINIA. I DON'T UNDERSTAND WHY MY CAR CANT BE REPAIR AT FORD EXPENSE WHEN THERE IS EVIDENCE THAT THERE I S A PROBLEM WITH THE CAR. *TR

Service Brakes
Filed Oct 15, 201251,400 milesFL

WE PARKED THE VAN AT WALMART AND WHEN WE STARTED IT BACK UP THE ABS AND BRAKE LIGHTS CAME ON AND STAYED ON UNTIL WE SHUT DOWN AND RESTARTED 2 TIMES. IT STARTED DOING IT SPORADICALLY. WE BOUGHT THIS VAN USED, SO WE TOOK IT BACK TO THE DEALERSHIP AND THEY RAN A DIAGNOSTIC AND SAID THAT NOTHING WAS SHOWING UP AND JUST RESET THE SYSTEM. THE LIGHTS HAD STAYED OFF UNTIL SUNDAY, OCTOBER 14TH; THEY ARE NOW STARTING TO COME BACK ON SPORADICALLY. *TR

Service Brakes
Filed Oct 15, 2012197,658 milesMO

THOUGH I'VE REPLACE REAR CYLINDERS AND BRAKE PADS (INSIDE THE REAR DRUMS) ABOUT ONE WEEK AGO (197,992), SOMETIMES WHEN I STOP AT AN INTERSECTION OR STOP SIGN, WITH THE PARKING BRAKE OFF, THE RED "BRAKE (!)" DASH LIGHT COMES ON. WHEN I RESUME MOVEMENT, IT GOES OFF. I'VE BEEN TO MY LOCAL FORD DEALER AND NEITHER TIME HAVE THEY FIXED IT (28 SEP & 4 OCT 12). I EVEN HAD THE ENTIRE HAND BRAKE ASSEMBLY REPLACED. ON-LINE SOURCES LEAN TOWARDS ECU/HCU FAILURE. I CHANGE ALL FLUIDS EVERY 25-30K; THE LAST TIME THE BRAKE FLUID WAS FLUSHED WAS AT 190,000 ON 22 MAY 12. THE FRONT BRAKE PADS WERE REPLACED THEN, TOO. I HAVE DETAILED MAINTENANCE RECORDS-I'M THE ORIGINAL OWNER. MY ABS LIGHT HAS NOT COME ON, YET. *TR

Service Brakes
Filed Oct 12, 2012CT

ABS WARNING LIGHT ON, TRACTION CONTROL AND BRAKE LIGHT ALSO ON I WAS TOLD BY THE DEALER THE ABS MODULE HAS FAILED. *TR

Service Brakes
Filed Oct 11, 2012120,000 milesOH

THERE ARE CONTINUED REPEATED INTERMITTENT FAILURES OF THE ABS CONTROL MODULE THUS RENDERING THE ENTIRE BRAKING SYSTEM AND TRACTION CONTROL SYSTEM AS UNRELIABLE. THE INCIDENTS HAPPEN QUITE FREQUENTLY AND OFTEN APPEAR RELATED TO THE AMBIENT AIR TEMPERATURE. I HAVE HAD MY MECHANICS REPLACE MULTIPLE WHEEL BEARINGS AND CLEAR OVER 30 CODES RELATED TO THE FAILURE OF THIS COMPONENT. THIS IS BASICALLY RENDERING MY VEHICLE AS A SIGNIFICANT SAFETY RISK FOR ME AND MY FAMILY. *TR

Power Train
Filed Oct 10, 2012138,458 milesIA

WHILE ON VACATION, WE WERE DRIVING SLOWLY, LOOKING AT A LAKE ON A GRAVEL ROAD, AS WE STARTED UP A SMALL HILL, THE VAN REVVED UP, AND BEGAN SLOWING DOWN. IT ROLLED TO A STOP AND DID NOT MOVE AGAIN. WE HAD TO BE TOWED TO THE NEAREST TOWN, WE WERE INFORMED WE NEEDED A NEW TRANNY. HAD TO RENT A CAR. FOUND OUT THE REPAIR SHOP DID NOT HAVE ALL THE EQUIPMENT TO FLUSH THE TRANSMISSION COOLING SYSTEM, AND HAD TO HAVE IT TOWED AGAIN TO A TRANSMISSION SHOP. THE TRANNY SHOP SAID WE COULD GET BY WITH A TORQUE CONVERTER, AND REPAIRED IT. *TR

Service BrakesFire
Filed Oct 2, 2012103,330 milesCA

NEIGHBOR CAME BY EARLY AND TOLD ME THE BRAKE LIGHTS WERE ON. I WENT OUT TO INSPECT BUT DIDN'T SEE THEM ON. GOT IN THE CAR AN HOUR LATER AND NOTICED SMOKE AND HORRIBLE "ELECTRICAL" SMELL. I CHECKED THE ENTIRE CAR, BUT FOUND NOTHING, WHEN I WENT TO START IT, THE BATTERY WAS DEAD. HAD MY FRIEND GIVE ME A JUMP, HOOKED UP CABLES AND SAT IN THE WINDSTAR FOR A MINUTE, I THEN HEARD CRACKLING AND IMMEDIATELY SMELLED SMOKE. UNDER CLOSER EXAMINATION I FOUND IT WAS THE CENTER, UPPER BRAKE LIGHT ASSEMBLY COMPLETELY MELTED, BULBS WERE CONTORTED. HAD THE ASSEMBLY REPLACED WITH A FORD PART FROM DEALER, THREE DAYS LATER IT HAPPENED AGAIN, SO I REMOVED BULBS BEFORE IT COMPLETELY MELTED. THE CENTER "THIRD" BRAKE LIGHT DOES NOT SHUT OFF, EVEN WHEN CAR IS OFF, 12, STRONG VOLTS TO BULB SOCKET, ON OR OFF! LEFT AND RIGHT BRAKE LIGHTS WORK FINE...FOR NOW. I HAVE NO DOUBT MY CAR WOULD HAVE COMPLETELY BEEN DESTROYED, HAD IT NOT BEEN FOR THE BATTERY GOING DEAD. *TR

Structure › BodyCrash
Filed Oct 2, 201274,042 milesCA

ATTEMPTED TO CHANGE LANES, MOTORIST FROM BEHIND SPED UP, APPLIED BRAKES, ABS LIGHTS FLASHED ON DASH, CAR DID NOT SLOW, PRESSED BRAKES HARDER AND REAR BRAKES LOCKED UP, CAUSING ME TO SIDE SWIPE GUARD RAIL. *TR ABS LIGHTS AND BRAKE LIGHTS HAVE REMAINED ON FOR OVER 2 YEARS. HAVE SPEND THOUSANDS OF DOLLARS ATTEMPTING TO REPAIR THIS PROBLEM, TO NO AVAIL. BRAKES ARE INTERMITTENT AT BEST. ABS AND BRAKE LIGHTS ARE STILL ON.

Service Brakes
Filed Oct 1, 2012IN

ABS LIGHT STAYS ON, NOW BRAKE LIGHT COMES ON AND GOES OFF. *TR

Service Brakes
Filed Sep 27, 201290,000 milesOH

ANTI-LOCK BRAKE LIGHT COMES ON INTERMITTENTLY, AND WHILE ON, THE ANTI-LOCK BRAKES DO NOT WORK. OFTEN THE LIGHT JUST COMES ON FOR JUST A SHORT PERIOD, THEN GOES BACK OUT. REPAIR SHOP CAN'T IDENTIFY PROBLEM UNLESS THE LIGHT IS ON. I'M TOLD THIS IS A COMMON PROBLEM WITH THIS MAKE AND MODEL, PROBABLY THE ANTI-LOCK BRAKE SENSOR. TYPICALLY, WHEN STARTING THE CAR, THE ANTI-LOCK BRAKE LIGHT IS NOT ON, AND THE BRAKES WORK CORRECTLY. THE LIGHT WILL COME ON AND THE ANTI-LOCK FEATURE OF THE BRAKES WILL NOT WORK SUDDENLY AS YOU'RE DRIVING. BAD SITUATION IN CLEVELAND, OHIO IN THE WINTER. *TR

Service Brakes
Filed Sep 24, 2012124,000 milesWI

ABS BRAKE LIGHTS AND BRAKE LIGHT TURNING ON RANDOMLY AND NO ISSUES WITH ABS. *TR

Suspension
Filed Sep 21, 2012IL

TL* THE CONTACT OWNS A 2002 FORD WINDSTAR. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 12V194000 (SUSPENSION:FRONT:CONTROL ARM) AND WAS REPAIRED. AFTER THE REPAIRS, THE CONTACT NOTICED A CLUNKING NOISE EXHIBITED FROM THE VEHICLE WHILE DRIVING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MECHANIC STATED THAT THERE WAS WATER DRIPPING FROM THE AIR CONDITIONER LINE WHERE THE ORIGINAL CORROSION OCCURRED ON THE SUB FRAME, WHICH CORRODED THE COMPONENT THAT WAS ADDED UNDER THE RECALL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN THEN ADVISED THAT THE SUB FRAME WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT FURTHER REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.

Service Brakes
Filed Sep 16, 2012125,000 milesIL

BRAKE AND ABS LIGHTS TURN ON AT SAME TIME WITHOUT AN APPARENT CAUSE, THIS HAPPENS AFTER DRIVING VAN 5 OR LESS MINUTES AT A LOW SPEED. ONCE THE ENGINE IS TURNED OFF AND RESTARTED AGAIN, BOTH LIGHTS REMAIN OFF, AND AGAIN, AFTER DRIVING THE VAN FOR A SHORT DISTANCE BRAKE AND ABS LIGHTS COME ON AGAIN. *TR

Service Brakes
Filed Sep 15, 2012105,000 milesIL

ABS BRAKE LIGHT AND REGULAR BRAKE LIGHT COMES ON AND STAYS ON. *TR

Suspension
Filed Sep 15, 2012105,000 milesIL

I HAVE A BAD VIBRATION WHEN IM GOIN ON THE HIGHWAY AND WHEN I HIT BUMPS IT MAKES A CLUNKING SOUND AND WHEN I TURN AND MAKES A NOISE. *TR

Service Brakes
Filed Sep 14, 201276,540 milesIL

THE ABS AND RED BRAKE AND TRAC LIGHTS COME ON AT THE SAME TIME,STAY ON UNTIL I TURN THE CAR OFF. IT WILL GO FOR WEEKS THAN IT COMES ON AGAIN,SAME THING. ITS BEEN ALMOST GOING ON FOR ALMOST TWO YEARS. *TR

Service Brakes
Filed Sep 13, 2012213,748 milesWI

ABS LIGHT CAME ON WHILE DRIVING ON HIGHWAY 7/24/2012. HAD ABS RESET A WEEK LATER. THEN ON 9/13/2012 WHILE DRIVING 30MPH ABS AND BRAKE LIGHTS LITE UP. STOPPED AND CHECKED BRAKE FLUID, ALL FULL. RESTART ENGINE AND LIGHTS WENT OUT. *TR

Service Brakes
Filed Sep 13, 201279,289 milesMD

ABOUT 2 YEARS AGO I HAVE NOTICED THAT THE ABS AND BRAKE LIGHT WOULD COME ON SOMETIMES NOW AFTER DRIVING A FEW MILES THEY COME ON CONSTANTLY NOW. I SPOKE TO A FORD SERVICE ADVISOR AND WAS TOLD IT WOULD COST ME OVER $600.00 TO REPAIR AND THAT THERE WAS A RECALL ONLY FOR CERTAIN STATES. THIS DOES NOT SEEM FAIR TO OTHER FORD OWNERS TO HAVE TO PAY FOR SOMETHING THAT FORD HAS A DEFAULT ON AND SEEMS TO BE A PROBLEM WITH IN A LOT OF THESE VEHICLES. I CAN NOT AFFORD THIS REPAIR AND I'M SURE MOST PEOPLE CAN NOT AFFORD. PLEASE LOOK INTO THIS. *TR *JS

Service Brakes
Filed Sep 12, 201281,000 milesNY

MY 2002 FORD WINDSTAR STARTED TO DISPLAY THE BRAKE, TRACTION CONTROL AND ABS INDICATOR LIGHTS, INDICATING THAT THE ABS SYSTEM WAS MALFUNCTIONING. THIS CAUSES THE TRACTION CONTROL NOT TO WORK, AND THE ABS TO SHUT DOWN. STANDARD BRAKES STILL FUNCTION. AT FIRST, THE LIGHTS WOULD STAY OFF FOR A PERIOD OF TIME WHEN I RESTARTED THE CAR. I WOULD START TO DRIVE, THEN I MIGHT HIT A BUMP IN THE ROAD AND THE LIGHTS WOULD REAPPEAR. NOW, THE 3 LIGHTS ARE ON AS SOON AS I START THE CAR OR WITHIN A FEW MINUTES OF DRIVING, WITH OR WITHOUT HITTING A BUMP IN THE ROAD. MY MECHANIC STATED THAT THIS IS A COMMON PROBLEM IN FORD WINDSTARS AND THAT AN ABS MODULE NEEDS TO BE REPLACED AT AN APPROX. COST OF $1500. *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2002 Ford Windstar → · Every Windstar year → · How the figures are calculated →