Page 10 of 28 · complaints 451–500 of 1,353

2002 Ford Windstar complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2002 record →

Engine and Engine Cooling
Filed Sep 11, 2012MD

THE ANTILOCK BRAKE SYSTEM LIGHT AS WELL AS THE TRACTION CONTROL LIGHTS KEEP COMING ON. GARAGE CAN'T TELL THE EXACT CAUSE. THE BOOSTER ARM BUSTED, KEEPING THE BRAKES ENGAGED AS DRIVEN. THE BOOSTER ARM WAS REPLACED AND THE LIGHTS ARE STILL ON. I RESET IT, AND THEY REAPPEAR AFTER A SHORT TIME. I NOW SMELL THE BRAKES WHEN APPLIED. I'VE HAD ENGINE REPLACED AT 101,000 MILES, TWO TRANSMISSIONS, MULTIPLE BRAKE JOBS, REAR AXLE REPAIRED, FRONT AXLE REPAIRED, FRONT TIE RODS REPAIRED. THE ALIGNMENT ON MY VEHICLE COULD ONLY BE PARTIALLY COMPLETED.... TOE, AND ANOTHER ALIGNMENT DONE, BUT THE COMPLETE ALIGNMENT WOULD NEED A HOLE DRILLED IN THE FRAME AND A BOLT MOVED OVER - BAD DESIGN BY FORD. I'VE ALSO HAD TO HAVE THE OXYGEN SENSOR REPLACED AT MY OWN EXPENSE. THE VEHICLE IS A TICKING TIME BOMB, PIECE OF CRAP. *TR

Service Brakes
Filed Sep 9, 2012133,000 milesFL

THE ABS GOING OFF AND ON AND THE BRAKE LIGHT IS ALWAYS ON AND I NEED TO HAVE THIS CHECK OUT. *TR

Service Brakes
Filed Sep 9, 2012130,000 milesNY

THE ABS LIGHT IS ON AND THE ABS SYSTEM IS INOPERABLE. *TR

Structure › Body
Filed Sep 5, 201288,000 milesOH

ABS BRAKE LIGHTS ON, AFTER RESEARCH, ITS A COMMON PROBLEM WITH FAULTY ABS MODULES. SUBFRAME IS ROTTING OUT WITH THE MOUNTING POINTS OF THE SUBFRAME PEELING AWAY. O/D LIGHT COMING ON INTERMITTENTLY, AFTER RESEARCH, COMMON PROBLEM POINTS BACK TO A BAD VEHICLE SPEED SENSOR. MILEAGE DOES NOT SEEM TO BE A FACTOR. FAULTY HARD LINES FOR REAR HEATING. MULTIPLE CRACKS IN LINES CAUSE RADIATOR FLUID LOSS. VERY VERY COMMON PROBLEM, LOOKED AT 10-15 WINDSTARS IN PULL-A-PARTS LOT, ALL WITH FAULTY HARD LINES. *TR

Service Brakes
Filed Aug 29, 2012UT

ABS AND BRAKE LIGHT STAY ON. *TR

Electrical System
Filed Aug 28, 201271,000 milesWI

APPROXIMATELY A WEEK AGO, THE #10, 15 AMP FUSE WAS BLOWN. REPLACED IT WITH AN APPROVED FUSE AND BLEW RIGHT AFTER I STARTED VAN UP. I HAD NOTICED SOME LIQUID ON GARAGE FLOOR ABOUT 2 DAYS BEFORE THE FUSE BLEW, THE "BRAKE" LIGHT ON DASHBOARD WAS LIT UP. I CHECKED THE BRAKE FLUID LEVEL AND IT WAS VERY LOW. WHEN I ADDED FLUID, I NOTICED THERE APPEARED TO BE A LEAK OF FLUID ON THE FRONT, UNDERSIDE OF THE MASTER BRAKE CYLINDER. I HAD A FRIEND WHO IS A MECHANIC LOOK AT IT AND HE TOLD ME THE MASTER CYLINDER COULD BE BAD, BUT LOOKED LIKE THE PRESSURE SWITCH WAS WHERE THE LEAK WAS ORIGINATING. UPON FURTHER INSPECTION, HE NOTICED THERE WAS A WIRE HARNESS THAT WAS SOAKED IN BRAKE FLUID AND BENEATH ANOTHER ONE WAS WET. HE ATTEMPTED TO CLEAN BOTH OF THEM AND REPLACED FUSES, BUT AFTER USING THE BRAKES THE FIRST TIME(GOING OUT OF THE DRIVEWAY) I HEARD A "POP" AND THE FUSE WAS BLOWN AGAIN. THIS PARTICULAR FUSE CONTROLS THE ODOMETER, SPEEDOMETER, THE ABS LIGHT ON DASHBOARD. THE AMOUNT OF FLUID GOING ONTO THE ENGINE IS A GOOD PROBABILITY OF A FIRE STARTING WHEN THE LEAKING BRAKE FLUID IS ON THE HOT ENGINE. THIS SEEMS TO BE AN INCREASING PROBLEM AND NEEDS TO BE RECALLED. *TR

Service Brakes, Hydraulic
Filed Aug 27, 2012152,196 milesNH

FALSE ABS ACTIVATION; SEEMED TO HAVE NO BRAKES FOR A BIT. FORD DEALERSHIP REPLACED WHEEL SENSOR. ALSO, ABS AND BRAKE LIGHT ON AT TIMES. COMES ON FOR AWHILE, THEN OFF FOR DAYS. THEN COMES BACK ON. MAY BE ISSUE WITH ABS UNIT, HYDRAULIC CONTROL UNIT.

Service Brakes
Filed Aug 23, 2012128,500 milesCA

THE ABS, BRAKE, AND TRACTION CONTROL LIGHTS ALL CAME ON. TURN ON AND OFF INTERMITTENTLY, BUT STAY ON LONGER EACH TIME. MECHANIC SAYS IT MAY BE THE ABS CONTROL MODULE AND HCU. *TR

Service Brakes
Filed Aug 21, 2012120,000 milesNC

THE WARNING LIGHT FOR BRAKES AND ABS KEPT COMING ON AND THERE WAS NOT AN ACTUAL PROBLEM WITH THE BRAKES. *TR

Electrical System
Filed Aug 20, 201256,000 milesOR

FOR THE PAST SEVERAL YEARS MY VAN HAS HAS INTERMITTENT PROBLEMS WITH THE BRAKE LIGHTS ON DASH APPEARING WHILE DRIVING THE CAR AT VARIOUS SPEEDS. ONCE I STOP THE CAR AND TURN IT OFF THE LIGHTS WILL USUALLY DISAPPEAR BUT SOMETIMES WILL COME BACK WITHIN MINUTES OF RESTARTING CAR. THIS TENDS TO HAPPEN DURING WARMER TIMES OF YEAR VERSUS WINTER. ALSO I HAVE NOTICED A PROBLEM WITH BRAKES EVEN RIGHT AFTER GETTING THEM REPLACED. THE MECHANIC SAYS THERE IS NOTHING WRONG WITH THE BRAKES?? AROUND THE SAME TIME THIS STARTED TO HAPPEN MY CRUISE CONTROL STOPPED WORKING. I HAD RECIEVED A NOTICE FROM FORD ABOUT CRUISE CONTROL RECALL BUT WHEN I CALLED THE LOCAL DEALER AND TOLD THEM THAT MY CRUISE CONTROL WAS NOT WORKING AND I WAS WONDERING IF IT HAD SOMETHING TO DO WITH RECALL THEY SAID NO, THAT WAS NOT THE PROBLEM. *TR

Service Brakes
Filed Aug 19, 2012100,000 milesMI

THE ABS YELLOW WARNING LIGHT AND RED BRAKE LIGHTS COME ON AT RANDOM DRIVING TIMES. ONCE LIGHTS APPEAR, THE ABS SYSTEM NO LONGER WORKS. WE HAVE REPLACED THE BRAKE MODULE TWO TIMES AND PROBLEM RETURNS WITHIN DAYS OF REPLACEMENT. *TR

Service Brakes
Filed Aug 19, 201265,000 milesWI

THE ABS LIGHT AND BRAKE LIGHT COMES ON. I HOOK UP THE COMPUTER AND THE CODE READ C1185. I READ ONLINE THAT THIS SEEMS TO BE A PROBLEM. IF THERE IS THAT MANY PROBLEMS THERE SHOULD BE A RECALL. *TR

Service Brakes
Filed Aug 16, 201275,000 milesNY

WHILE DRIVING THE ABS AND THE BRAKE LIGHT WILL COME ON AND STAY ON. *TR

Suspension
Filed Aug 15, 2012160,000 milesNY

TL* THE CONTACT OWNS A 2002 FORD WINDSTAR. THE CONTACT WAS TRAVELING 65 MPH WHEN THE BRAKES WERE DEPRESSED AND STEERING FAILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE DRIVER SIDE FRONT AXLE NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 160,000 AND THE CURRENT MILEAGE WAS 179,000.

Electrical System
Filed Aug 15, 2012126,084 milesTX

I KEEP HAVING INTERMITTENT PROBLEMS WITH DASHBOARD WARNING LIGHTS: YELLOW ABS LIGHT, YELLOW TRAC OFF LIGHT, AND RED BRAKE LIGHT. PLEASE NOTE: ON APPROX JULY 17, 2012 I TOOK MY WINDSTAR TO HAVE THIS PROBLEM CHECKED AND HAVE FORD RECALL 09S09 SERVICE DONE. THE QUICK-SERVICE MANAGER REFUSED TO CHECK THE ABS CONTROL MODULE CONNECTER EVEN AFTER TELLING THEM THREE TIMES THAT IT IS REQUIRED AS PART OF THE RECALL. I WAS TOLD BY A SERVICE ADVISOR TRAINEE, TO BRING VEHICLE BACK IF PROBLEM PERSISTS AND TAKE TO REGULAR SERVICE DEPT. I TOOK THE VEHICLE BACK TO SAME FORD DEALERSHIP FOR RESOLUTION OF THIS PROBLEM AND WAS TOLD THERE IS A $92.00 DIAGNOSTIC FEE. I AGREED TO FEE TO SEE IF THE REPAIR THEY RECOMMEND IS SAME AS REPAIR WHICH SHOULD HAVE BEEN COVERED UNDER RECALL, AND LEFT VAN THERE ON AUGUST 14, 2012. *TR

Service Brakes
Filed Aug 11, 201280,000 milesPA

THE ABS AND BRAKE WARNING LIGHTS COME ON INTERMITTENLY. PROBLEM APPEARS TO OCCUR MORE OFTEN IN WARMER WEATHER. DOES NOT COME ON WHEN ENGINE STARTED BUT AFTER DRIVING BOTH WARNING LIGHTS COME ON. THIS HAS BEEN A PROBLEM FOR A FEW YEARS. *TR

Service Brakes
Filed Aug 11, 2012119,000 milesNJ

WHEN DRIVING MY ABS AND BRAKE LIGHT SHOW ON THE DASHBOARD. THIS HAS HAPPEN IN THE PAST . THEY TURNED OFF FOR AWHILE ABOUT A YEAR THEN CAME BACK ON. THEY ARE NOT ON ALL THE TIME BUT HAVE BEEN ON PRETTY CONSISTENT, MY MECHANIC TRIED TO FIX THE PROBLEM BUT ALAS STILL ON. *TR

Air Bags
Filed Aug 11, 2012119,000 milesNJ

AIRBAG LIGHT FLASHES 7 TIMES THEN STAYS LIT. NEVER TURNS OFF NOW. WOULD COST ABOUT 300 TO 1,000 TO FIX!!!!!!!!!!!!! I DON'T HAVE THAT KIND OF MONEY. FORD NEEDS TO FIX THESE PROBLEMS. IM DRIVING MY KIDS AROUND WITH MY AIRBAG LIGHT ON AND MY ABS AND BRAKE LIGHT ON ALL BECAUSE OF A COMPUTER ISSUE. DON'T FEEL THIS IS MY RESPONSIBILITY TO REPAIR. *TR

Service Brakes
Filed Aug 9, 2012WI

ABS/BRAKE MODULE FAILURE. *TR

Service Brakes
Filed Aug 8, 2012129,529 milesWV

BRAKE LIGHT AND ABS LIGHT STAYS ON IN THE VEHICLE AT ALL TIMES AT THE PRESENT TIME. AT ONE TIME THE LIGHT WOULD COME ON AND OFF (WAS WORSE WHEN IT WAS HUMID OUT). HAVE REPLACED NUMEROUS BRAKE PARTS. *TR

Service Brakes
Filed Aug 8, 2012117,000 milesSC

THESE TROUBLE LIGHTS LIGHT UP ALL THE TIME TURN VEHICLE OFF AND RESTART LIGHTS GO AWAY TIL THE NEXT TIME. I DON'T KNOW WHAT THE PROBLEM IS. THEY COME ON CONSTANTLY NOW IS THIS DANGEROUS? *TR

Service Brakes
Filed Aug 7, 201253,206 milesWV

TRACTION CONTROL LIGHT COMES ON, ABS LIGHT COMES ON, BRAKE LIGHT COMES ON.

Service Brakes
Filed Aug 6, 201293,000 milesIL

RIGHT AFTER I HAD THE RECALL FOR 3 DIFFERENT RECALL THE FRONT END, BRAKES, REAR AXLE COMPLETED MY ABS LIGHT, BRAKE LIGHT & TRACK OFF LIGHTS ALL LIGHT UP ON MY DASH ALL AT THE SAME TIME & STAY ON. I HAVE A PHOTO OF THIS. AFTER I TURN VAN OFF FOR AWHILE (IT NEEDS TO COOL DOWN) THEY GO OFF. I CALLED FORD SEVERAL TIMES ABOUT THIS AND THEY SAID IT HAD NOTHING TO DO WITH THEIR BRAKE RECALL OR FRONT END RECALLS IF I WANTED TO PAY THEM TO CHECK IT OUT I CAN BRING IT IN. AMAZING THAT I NEVER HAD ANY PROBLEMS WITH MY VAN UNTIL FORD STARTED FIXING THE RECALLED ITEMS. *TR

Service Brakes
Filed Aug 3, 2012121,500 milesCT

ABS AND BRAKE LIGHTS COME ON SIMULTANEOUSLY AT RANDOM ON ALMOST EVERY TRIP. ONCE ON, THEY STAY ON UNTIL CAR IS SHUT OFF. THIS SEEMS TO BE RELATED TO A LOOSE CONNECTION SOMEWHERE IN THE SYSTEM BECAUSE THEY USUALLY COME ON WHEN I HIT A BUMP. THIS NEVER HAPPENS WHEN I AM STEPPING ON THE BRAKE PEDAL. *TR

Service Brakes
Filed Aug 2, 2012167,969 milesAL

ABS LIGHT AND BRAKE LIGHTS COMES ON AFTER DRIVING A FEW MILES. DOES THIS PERIODICALLY EACH TIME IT IS DRIVEN. WAS TOLD BY FORD DEALERSHIP & INDEPENDENT REPAIR SHOP THAT IT WAS A FAULTY ABS BRAKE MODULE & THAT THE REGULAR BRAKES WERE FINE BUT ABS WAS NOT WORKING CAUSING WARNING LIGHTS TO ILLUMINATE. *TR

Service Brakes
Filed Aug 2, 2012119,300 milesWI

WHILE DRIVING MY 2002 FORD WINDSTAR ON JULY 6, 2012, MY ABS LIGHT AND BRAKE LIGHT CAME ON SIMULTANEOUSLY AND STAYED ON FOR APPROXIMATELY 20 MINUTES UNTIL I ARRIVED HOME. THE NEXT DAY, JULY 7, 2012, WHEN I STARTED MY CAR IN THE MORNING TO RUN ERRANDS THE LIGHTS WERE NOT ON. LATER ON THAT DAY, I STARTED MY CAR AND BEGAN DRIVING AND AFTER ABOUT FIVE MINUTES OF DRIVING ONCE AGAIN THE ABS LIGHT AND BRAKE LIGHT CAME ON AND STAYED ON UNTIL I SHUT THE CAR OFF. THIS HAS CONTINUED TO HAPPEN AS OF THE DATE I AM TYPING UP THIS COMPLAINT TO YOU. IT GOES ON AND OFF WHENEVER IT FEELS LIKE IT AND IS VERY RANDOM, JUST LIKE SO MANY OTHER PROBLEMS WITH OUR 2002 FORD WINDSTAR. OUR ELECTRICAL SYSTEM IN OUR FORD WINDSTAR ALSO WORKS WHENEVER IT FEELS LIKE IT AS FAR AS LOCKING THE DOORS, OPENING THE DOORS, ETC. IT IS DIFFICULT TO ASCERTAIN WHAT IS CAUSING THE ABS LIGHT AND BRAKE LIGHT TO KEEP COMING ON SO RANDOMLY AS THERE ARE DAYS IT DOES NOT COME ON AT ALL AND I FEEL THIS IS SOMETHING THE FORD COMPANY SHOULD BE RESPONSIBLE FOR LOOKING INTO. I WOULD RESPECTFULLY LIKE MY NAME ADDED TO OTHERS WHO HAVE REPORTED THIS PROBLEM AND ARE DEMANDING A RECALL. AS I UNDERSTAND IT, THIS COULD BECOME A VERY SERIOUS PROBLEM AND EVEN INVOLVE A FIRE. I WOULD APPRECIATE YOUR SERIOUS CONSIDERATION WHEN LOOKING INTO THIS RECALL. THANK YOU FOR YOUR SERIOUS CONSIDERATION. *TR

Power Train
Filed Jul 31, 2012178,000 milesFL

TL* THE CONTACT OWNS A 2002 FORD WINDSTAR. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, HE FELT SOMETHING BREAK NEAR THE REAR OF THE VEHICLE. THE CONTACT EXITED THE VEHICLE AND NOTICED THAT THE REAR AXLE WAS BROKEN. THE CONTACT NOTIFIED THE DEALER AND THEY STATED THAT THE VIN WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER: 12V193000 (POWER TRAIN:AXLE ASSEMBLY). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 178,000.

Service Brakes
Filed Jul 30, 2012122,000 milesDE

TL* THE CONTACT OWNS A 2002 FORD WINDSTAR. THE CONTACT STATED THAT THE ABS AND BRAKE WARNING LAMPS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 122,000.

Service Brakes
Filed Jul 30, 2012105,000 milesMO

NOTICED AT THIS TIME AND SEVERAL OTHER TIMES THAT THE ABS LIGHT WOULD COME ON AND I WOULD LOOSE THIS SYSTEM AND BRAKES WOULD LOCK AND ALSO HAVE NO BRAKES INTERMITTENTLY. WORSE IN HOT WEATHER THAN IN COLD. *TR

Service Brakes
Filed Jul 30, 2012137,087 milesIA

BRAKE AND ABS DASH LIGHT ILLUMINATE. ONCE THE VEHICLE IS SHUT OFF THEN RESTARTED THE LIGHTS DO NOT COME ONE FOR A LITTLE WHILE, BUT THEY DO COME BACK ON. THE CODES THAT COME UP ARE DIRECTED TO FAULTY ABS MODULE. WE WERE TOLD THERE IS A POSSIBLE FIRE RISK INVOLVED DUE TO MANUFACTURER'S DEFECTS. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Electrical System
Filed Jul 28, 2012100,000 milesMN

ABOUT 2 PLUS YEARS AGO, MY VAN STARTED HAVING AN ELECTRICAL MALFUNCTION. SHORTLY AFTER STARTING THE VEHICLE AND SOMETIMES IN THE MIDDLE OF DRIVING, THE COMPUTER WOULD BEEP AND FLASH THE MESSAGE "CHECK TRACTION CONTROL". ALONG WITH THIS, THE ABS AND E-BRAKE LIGHTS WOULD COME ON, AND ALSO THE "TRAC OFF" LIGHT. I COULD CLEAR THE MESSAGE FROM THE COMPUTER BY HITTING RESET, BUT THE WARNING LIGHTS WOULD STAY ON UNTIL I SHUT THE VEHICLE OFF. IT HAPPENS ALMOST DAILY NOW, ESPECIALLY WHEN IT'S HUMID AND HOT OUTSIDE. ABOUT 3 WEEKS AGO, THE SPEEDOMETER AND TACHOMETER STARTED TO "STICK" OR NOT MOVE. SOMETIMES, THEY GO UP TO 30-40MPH, THEN STOP WORKING. OTHER TIMES, THEY JUST DON'T MOVE AT ALL. THE PROBLEM ALSO AFFECTS THE ACCURACY OF THE ODOMETER AND GAS GAUGE. THE VEHICLE CAN BE TRAVELING AT 70MPH, BUT BE READING 40MPH, AND THEN THE ODOMETER IS MARKING MILES TRAVELED ACCORDING TO 40MPH. SO, NOW MY ODOMETER NEEDS TO BE RESET AS WELL. I NEVER KNOW WHEN THIS IS GOING TO HAPPEN, AND BEING A MOTHER OF TWO CHILDREN AND PREGNANT WITH #3, I NEED MY VEHICLE TO BE SAFE AND RELIABLE. I FOUND A WEBSITE THAT HAS RECALL INFORMATION, AND I'M NOT THE ONLY ONE EXPERIENCING THIS ISSUE WITH THEIR WINDSTAR. I WAS ALREADY PART OF THE REAR AXLE AND SUBFRAME RECALL, AND THAT WAS SCARY ENOUGH TO KNOW MY VEHICLE COULD HAVE FALLEN APART WHILE I WAS DRIVING IT. THERE IS A POSSIBILITY OF ELECTRICAL FIRE WITH THIS, AS ONE OF THE PROBABLE AND LIKELY CAUSES OF THIS IS THE WIRES ARE "SELF-GROUNDING" ON SOME METAL PART

Service Brakes
Filed Jul 28, 2012120,000 milesNC

ABS BRAKE WARNING LIGHT COMES ON WHEN OUTSIDE TEMP IS 85 DEGREES +. ANTI-LOCK BRAKE SYSTEM IS DISABLED DUE TO FAULTY CIRCUIT BOARD OVERHEATING. *TR

Service Brakes
Filed Jul 26, 2012NY

ABS LIGHT ON. *TR

Service Brakes
Filed Jul 25, 2012100,230 milesFL

ABS LIGHT CAME ON INTERMITTENTLY AT FIRST. AROUND 100,000 MILES. THEN IT CAME ON SOLID... WITH REGULAR BRAKE LIGHT ON AS WELL. FORD DEALER SAID IT WAS THE ABS CONTROL MODULE. *TR

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Jul 25, 2012150,000 milesNJ

AT TIMES WHEN IS COL,D THE ABS AND BRAKE LIGHT IS OFF WHILE DRIVING, WHEN IT GETS HOT THE ABS AND BRAKE LIGHT TURNS ON AND THE ABS FAILS TO WORK. CODE C1185 ABS POWER RELAY OUTPUT CIRCUIT FAILURE. I GOT TO A STOP SIGN AND THE ROAD WAS WET AND THE VAN SKIDDED , THE ABS DID NOT WORK. NO ONE WAS HURT AND I HAVE SEEN ALL THE COMPLAINTS THAT FORD OWNERS ARE HAVING. I DON'T KNOW IF MY 2002 FORD WINDSTAR HAD ALL THE OTHER RECALLS DONE, LIKE THE BRAKE PRESSURE DIFFERENTIAL DEACTIVATION SWITCH (SCDS) AND THE REAR FRAME WELDS THAT ARE BREAKING UP ON THE CHASSIS OF MANY FORD OWNERS. I WOULD LIKE TO VERIFY WHAT HAS BEEN DONE TO MY FORD WINDSTAR THAT I BOUGHT TWO MONTHS AGO. I JUST HAD THE INNER AND OUTER TIE ROD ENDS DONE ALONG WITH THE SWAY BAR LINKS AT THE FRONT SUSPENSION.

Structure › Frame and Members › Underbody ShieldsCrash2 injured
Filed Jul 23, 2012105,000 milesFL

TO WHOM IT MAY CONCERN, I AM SERIOUSLY CONCERNED ABOUT THIS VEHICLE AND THE WAY I AM TREATED BY FORD MOTORS. THE CAR SUDDENLY WHILE DRIVING ON HIGHWAY CAME TO A COMPLETE STOP AND ALMOST FLIPPED. THANK GOD THAT INJURIES WERE NOT THAT SERIOUS BUT THE CAR IS NOW TOTAL LOSS. AFTER TAKING THE CAR TO PRIVATE MECHANICS, IT WAS DETERMINED THAT SUBFRAME BROKE AND THE AXLES, CONTROL ARMS ALL BROKE. IT WAS THEN DISCOVERED THAT THIS WAS PART OF A RECALL. CAR WAS TOWED TO FORD MOTORS DEALERSHIP. A REQUEST HAS BEEN MADE TO PROVIDE ME WITH SAFETY REPORT ON THE VEHICLE. FORD AND ITS DEALERSHIP FORCED ME OUT OF THEIR DEALERSHIP AND KICKED ME OUT. THE CAR IS THEIR FOR MONTHS AND I HAVE BEEN SENDING FORD ONLINE MESSAGES VIA EMAIL AND PHONE BUT THEY ARE NOT WILLING TO BUY THE CAR OR GIVE ME ITS VALUE NOR FIX THE CAR. I HAVE BEEN WITHOUT A CAR FOR MORE THAN 4 MONTHS NOW AND FORD IS NOT DOING THE LEAST TO EVEN TRADE THE CAR FOR ANOTHER ONE. I AM SERIOUSLY DISAPPOINTED. *TR

Service Brakes
Filed Jul 22, 2012146,000 milesTN

I WAS DRIVING ON THE ROAD AND IT HAD BEEN RAINING EARLIER WHEN I TAPPED MY BRAKES TO GO AROUND THE CURVE I STARTED SLIDING INTO THE ONCOMING TRAFFIC AND ALMOST HIT A VAN . I TRIED TO STEER BACK INTO MY LANE BUT IT WOULDN'T LET ME .IF THE VAN HADN'T BEEN ABLE TO GET OUT OF MY WAY I WOULD HAVE HIT THEM. I WASN'T ABLE TO GET TRACTION UNTIL I WAS OFF THE PAVEMENT ON THE SIDE IF THE ROAD. *TR

Service Brakes
Filed Jul 22, 201290,000 milesTN

I WAS DRIVING ON A STREET AND THE CAR IN FRONT OF ME CAME TO A SUDDEN STOP. I IMMEDIATELY HAD TO BRAKE AND THEN THE ABS LIGHT AND MAIN BRAKE LIGHT CAME ON AND STAYED ON. I TOOK THE VEHICLE TO A DEALER AND THEY TOLD ME THAT THE ABS MODULE WAS BAD AND I ASKED THEM IF THE KNEW WHY AND THEY TOLD ME THAT THEY DID NOT KNOW. I THEN ASKED IF THE VEHICLE WAS SAFE TO DRIVE AND THEY SAID YES BUT I WOULD NOT HAVE ABS BRAKES. *TR

Vehicle Speed Control
Filed Jul 18, 2012108,000 milesIL

TL* THE CONTACT OWNS A 2002 FORD WINDSTAR. THE CONTACT STATED THAT THE BRAKES BEGAN TO FAIL WHEN ATTEMPTING TO BRAKE. THE VEHICLE HAD A SUDDEN INCREASE OF SPEED BEFORE DECELERATING AND STOPPING. THE DEALER ADVISED THE CONTACT THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 09V399000 (VEHICLE SPEED CONTROL) ON NOVEMBER 27, 2009 AND PROVIDED NO ADDITIONAL ASSISTANCE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CURRENT MILEAGE AND FAILURE MILEAGE WAS 108,000.

Electrical System
Filed Jul 18, 2012165,000 milesMI

THE ABS AND BRAKE WARNING LIGHTS GO ON RANDOMLY FOR NO REASON, ALSO CRUISE CONTROL WILL STOP WORKING. *TR

Service Brakes
Filed Jul 17, 2012110,000 milesPA

MY VAN ABS LIGHT AND BRAKE LIGHT COMES ON AND GOES OFF ALL THE TIME. IT HAS BEEN STAYING ON MORE OFTEN. IT DOESN'T MATTER WHAT SPEED, TEMP, TIME, OR IF BRAKES ARE APPLIED. IS MY VAN SAFE AND WHY HASN'T FORD DONE ANYTHING ABOUT THIS PROBLEM. I HAVE READ HUNDREDS OF COMPLAINTS ON DIFFERENT SITE. *TR

Fuel/Propulsion System
Filed Jul 16, 201256,000 milesNJ

DURING FUELING THE VEHICLE THE FUEL SPILLS OUT OF THE FILLER NECK AND SPRAYS ALL OVER THE CAR AND GROUND. THE TROUBLE SEEMS TO BE IN A TANK VENT HOSE PROBLEM. THIS SEEMS LIKE IT CREATES A FIRE AND HEALTH/SAFETY PROBLEM. *TR

Service Brakes
Filed Jul 16, 2012139,000 milesPA

FIRST, THE POWER STEERING WASN'T WORKING AND PARTS OF IT HAD TO BE REPAIRED AND REPLACED. BUT THE WORRYING THING IS THAT THE ABS YELLOW LIGHT AND THE RED BRAKE ICON ON THE DASHBOARD OFTEN COME ON AND REMAIN ON WHILE WE'RE DRIVING. THAT IS WORRYING, AS WE DON'T KNOW IF IT MEANS THE BRAKES ARE FAULTY OR NOT. A FIRESTONE MECHANIC SAID IT WAS BECAUSE OF RUST BUILD-UP, BUT I DON'T LIKE THAT THE YELLOW ABS AND THE RED BRAKE ICONS COME ON, BECAUSE WHO KNOWS IF THAT MEANS THE BRAKES WON'T WORK OR NOT. FROM MY ONLINE RESEARCH, THIS SEEMS TO BE A COMMON PROBLEM WITH FORD WINDSTARS, AND NEEDS TO BE ADDRESSED! *TR

Service Brakes
Filed Jul 14, 201232,300 milesNJ

AS THE OUTSIDE TEMPERATURE RISES, THE BRAKE AND ABS BRAKE WARNING LIGHT CAME ON AND MY BRAKE EFFECTIVENESS REDUCED AND TOOK MUCH LONGER BRAKING DISTANCE TO STOP THE MINIVAN. THIS IS A SAFETY ISSUE THAT MAY LEAD TO CRASH OR ACCIDENTS. *TR

Service Brakes
Filed Jul 11, 2012129,940 milesWI

OUR ABS LIGHT CAME ON FOR THE 3RD TIME IN TWO WEEKS. LIGHT GOES OFF WHEN CAR IS TURNED OFF AND BACK ON. TOOK IT TO A REPAIR SHOP AND THE CODE THEY GAVE WAS C1185. THEY SAID THAT THERE IS NOTHING THEY CAN DO TO FIX IT LONG TERM. THEY ALSO SAID THAT ABS WILL NOT BE ENGAGED WHEN LIGHT IS ON CREATING A POTENTIAL DANGEROUS SITUATION. WE WERE TOLD THAT THIS IS SOMETHING THEY HAVE SEEN IN OTHER WINDSTARS THE SAME AGE. *TR

Service Brakes
Filed Jul 11, 2012120,000 milesMO

TL* THE CONTACT OWNS A 2002 FORD WINDSTAR. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE BRAKE, ABS, AND TRACTION CONTROL LIGHTS ALL ILLUMINATED. THE ONLY WAY THE LIGHTS STOPPED ILLUMINATING WAS IF HE HAD THE UNDER CARRIAGE WASHED. EVENTUALLY, THE LIGHTS ALL ILLUMINATED AGAIN. THE VEHICLE WAS TAKEN TO A PERSONAL MECHANIC FOR A DIAGNOSIS, HOWEVER THE FAILURES CONTINUED. THE FAILURE MILEAGE WAS 120,000 AND THE CURRENT MILEAGE WAS 150,000.

Electrical System
Filed Jul 9, 2012119,000 milesMA

AT DRIVE-THROUGH, RADIO SUDDENLY QUIT, AND THE ABS AND BRAKE LIGHTS CAME ON. RIGHT TURN SIGNAL CAME ON, VEHICLE BEGAN TO PULSATE AND SURGE. PULLED OVER AND SHUT VAN OFF, WOULD NOT RESTART, LIGHTS AND HAZARDS BEGAN FLASHING AND WOULD NOT TURN OFF. RETRIED IGNITION, LIGHTS AND HAZARDS WENT OFF, VAN COMPLETELY DIED. INFORMED TO REPLACE BATTERY, HAD BATTERY TESTED, IT WAS FINE. REPLACED BATTERY, FOLLOWED INSTRUCTIONS TO RESET COMPUTER AFTER BATTERY REPLACEMENT. HAD TO DRIVE VAN 10 MILES TO COMPLETE, DURING WHICH ABS AND BRAKE LIGHT CAME ON, HEADLIGHTS QUIT (AFTER DARK) THEN BEGAN FLASHING. TURN SIGNAL CAME ON TO SIGNAL RIGHT TURN ON ITS OWN. JUST BEFORE RETURNING HOME, HEADLIGHTS QUIT ENTIRELY, AND AIRBAG LIGHT CAME ON. PARKED VAN, LET IT IDLE, AND THE TACHOMETER SURGED FROM 500RPMS TO 3000RPMS. SEEMS TO FIT DESCRIPTIONS OTHERS ARE SAYING ABOUT ABS AND SPEED CONTROL MODULE UNDERNEATH MASTER CYLINDER GETTING SOAKED WITH BRAKE FLUID. *TR

Service Brakes
Filed Jul 7, 201264,000 milesGA

BOTH ABS AND BRAKE WARNING LIGHT COME ON RANDOMLY AND STAY ON TILL CAR IS SHUT OFF AND STARTED AGAIN THEN AFTER A COUPLE OF MINS OR A BUMP LIGHTS COME ON AGAIN. *TR

Service Brakes
Filed Jul 6, 201265,000 milesOH

WHILE DRIVING, DASH ABS LIGHT AND DASH BRAKE LIGHT COME ON. OCCURS MORE OFTEN IN WARMER WEATHER, BUT DOES OCCUR ON OCCASION IN WINTER (CINCINNATI, OHIO CLIMATE). DO I HAVE ABS BRAKES OR NOT WHEN LIGHT CHOOSES TO COME ON WHILE DRIVING? *TR

Service Brakes
Filed Jul 4, 2012100,000 milesWI

BRAKE LIGHT AND ABS CONSTANTLY COME ON IN HOT WEATHER. BRAKES CHECKED BY SERVICE DEPT AND NO PROBLEMS FOUND. HAS BEEN OCCURRING LAST FOUR SUMMERS. *JS

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2002 Ford Windstar → · Every Windstar year → · How the figures are calculated →