Page 6 of 28 · complaints 251–300 of 1,353

2002 Ford Windstar complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2002 record →

Service Brakes
Filed Aug 25, 2014155,400 milesNC

I PURCHASED THE 2002 WINDSTAR VAN ON 7/15/14 WITH 155,400 MILES. SHORTLY AFTER THAT THE ABS LIGHT AND THE BRAKE LIGHT CAME ON. I COULD NOT FIND ANY PROBLEM WITH THE BRAKES NOR WITH BRAKING. THE BRAKES SEEM TO BE WORKING FINE. THE LIGHTS SEEM TO RESET THEMSELVES EVERY SO OFTEN BUT WILL COME BACK ON. (NOTE: I AM AN OLD SCHOOL MECHANIC NOT A MODERN DAY AUTOMOTIVE TECH). *TR

Service Brakes
Filed Aug 23, 2014138,600 milesCA

I FOUND SEAT LATCHES HAD A RECALL PLUS NEEDING A JUMPER WIRE INSTALLED IN A RECALL SO I MADE APOINTMENT AT SUNLAND FORD IN VICTORVILLE CA 92392 NOT EVEN ONE BLOCK FROM LEAVING THE DEALER ALL DASH LIGHTS CAME ON AND AFTER A FEW MILES AFTER EXITING THE FREEWAY I PULLED OVER AND TURNED OFF THE ENGINE RESTARTED IT THE LIGHTS WENT OUT BUT AFTER A FEW MILES ABS AND TRAC LIGHT WENT BACK ON AND STAYED ON NOW I NOTICED MY DOOR LIGHTS DONT WORK KNOW WHAT COULD THEY HAVE DONE ?? [IT'S NOT A BLOWN FUSE I CHECKED] I CALLED THEM THE NEKT MORNING AND THEY TOLD ME TO PAY THEM $105.00 AND THEY WILL CHECK IT AND TELL ME HOW MUCH TO FIX IT SEEMS STRANGE IT WAS NOT DOING THIS BEFORE I TOOK IT TO THEM IS IT REVENGE FOR DOING THE RECALL??? *TR

Structure › Body
Filed Aug 22, 2014166,000 milesNJ

TL* THE CONTACT OWNS A 2002 FORD WINDSTAR. THE CONTACT STATED THAT WHILE DRIVING AT UNKNOWN SPEEDS, THE DRIVER HIT A BUMP IN THE ROAD AND THE VEHICLE MADE A CRACKING NOISE. UPON INSPECTION, IT WAS FOUND THAT THE PASSENGER REAR WHEEL WELL WAS DAMAGED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 166,000.

Suspension
Filed Aug 18, 2014167,300 milesPA

WHILE DRIVING MY VAN I HEARD A VERY LOUD NOISE AND MY DRIVER'S SIDE TIRE IMMEDIATELY WENT FLAT. I WAS ABLE TO PULL THE VEHICLE SAFELY TO A STOP ALONG THE SIDE OF THE ROAD. I CALLED A TOW TRUCK AND HAD MY VEHICLE LOOKED AT BY THE MECHANIC WHO INFORMED ME THAT A COIL SPRING AROUND MY STRUT BROKE WHICH CAUSED MY TIRE TO BE SLICED OPEN FROM THE INSIDE OF THE TIRE. I WAS VERY LUCKY I WAS NOT GOING ANY FASTER WHEN THE SPRING BROKE AND SLICED MY TIRE OPEN. I REVIEWED ISSUES ONLINE THAT OTHER PEOPLE WERE HAVING RELATING TO MY ISSUE REGARDING THE MAKE AND MODEL OF MY VEHICLE. APPARENTLY FORD HAD A RECALL ON THE WINDSTAR COIL SPRINGS FROM A DIFFERENT YEAR OF THE FORD WINDSTAR VANS DUE TO THE VERY SAME PROBLEM WITH THE COIL SPRINGS BREAKING AND CAUSING THE TIRE TO BE PUNCTURED OR SLICED OPEN FROM THE INSIDE. I AM ALSO VERY CONCERNED AFTER READING THAT THE PART HAD TO FAIL BEFORE IT WOULD BE ADDRESSED. IT SEEMS THAT IF THERE IS A SAFETY RECALL IT SHOULD BE COMPLETED BEFORE A FAILURE OCCURS AND NOT AFTER. THIS COULD HAVE CAUSED A VERY SERIOUS ACCIDENT HAD I BEEN ON AN INTERSTATE OR EVEN IF I WERE GOING 55 MILES PER HOUR ON THE HIGHWAY. I DID CONTACT FORD MOTOR COMPANY REGARDING THIS ISSUE AND WAS TOLD THAT FORD WOULD NOT ASSIST WITH THE REPAIRS BECAUSE MY VEHICLE WAS NOT RECALLED FOR THIS ISSUE. I OWN TWO FORD VEHICLES AND I COULD NOT BELIEVE THAT MY ISSUE WAS NOT OF A CONCERN TO FORD. I PROBABLY WILL NOT BUY ANOTHER FORD BECAUSE OF THIS. MY FAMILY'S SAFETY HAS TO COME FIRST AND I AM NOT

Service Brakes
Filed Aug 16, 2014TN

WIFE WAS GOING TO WORK AND BRAKES JUST WENT OUT. THE ABS AND BRAKE LIGHT STAYS ON AND HAS BEEN ON AFTER PURCHASING THE VEHICLE. I AM GOING TO LOOK OVER VEHICLE AGAIN.

Service Brakes
Filed Aug 13, 2014176,000 milesAL

ABS BRAKES FAILED. *TR

Electrical System
Filed Aug 11, 2014125,000 milesRI

TL* THE CONTACT OWNS A 2002 FORD WINDSTAR. WHILE DRIVING 35 MPH, THE ABS AND THE BRAKE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS RESTARTED, BUT THE FAILURE RECURRED. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHO STATED THAT THE ELECTRICAL CONTROL UNIT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 125,000.

Service Brakes
Filed Aug 8, 2014WI

MY ABS AND BRAKE LIGHTS KEEP COMING ON AND OFF. I HAVE HAD THE ENTIRE BRAKE SYSTEM REPLACED AND THE ABS SENSORS. THERE IS NO PARTICULAR THING THAT CAUSES THEM TO COME ON. IN FACT SOMETIMES I WILL BE DRIVING DOWN THE ROAD AND NOT EVEN TOUCHING THE BRAKES AND THEY WILL JUST POP ON. I DON'T FEEL THAT WE AS FORD OWNERS SHOULD HAVE TO PAY A COSTLY REPAIR BILL TO HAVE MULTIPLE THINGS DONE TO THE VEHICLE WHEN THIS SEEMS TO BE AN ISSUE WITH THE VEHICLE ITSELF NOT NORMAL MAINTENANCE. I HAVE ALWAYS BEEN A FORD OWNER AND HAVE SWORN BY FORD BUT THIS VAN IS CAUSING ME TO NOT WANT TO OWN ANOTHER FORD EVER. *TR

Suspension
Filed Aug 4, 2014155,000 milesNE

TL* THE CONTACT OWNS A 2002 FORD WINDSTAR. THE CONTACT STATED THAT WHILE REVERSING, A LOUD ABNORMAL NOISE WAS COMING FROM THE REAR OF THE VEHICLE. THE CONTACT DISCOVERED THAT THE REAR AXLE WAS FRACTURED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO CONFIRMED THAT THE AXLE WAS FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN THE NHTSA CAMPAIGN NUMBER: 10V385000 (SUSPENSION). THE FAILURE MILEAGE WAS 155,000.

Fuel System, Gasoline › Delivery › Fuel Pump
Filed Aug 4, 201479,000 milesOH

TL* THE CONTACT OWNS A 2002 FORD WINDSTAR. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 79,000. UPDATED 9/4/14*CN UPDATED 12/18/2014 *JS

Vehicle Speed Control
Filed Aug 4, 201480,000 milesIA

APPROX., A YEAR AGO MY ABS MODULE WENT BAD AND I HAD IT CHECKED BY A MECHANIC TO VERIFY THAT FACT. JUST RECENTLY MY SPEED CONTROL DEACTIVATION SWITCH WENT BAD AND LEAKED,. NOW I FOUND OUT THERE IS A CONNECTION BETWEEN BOTH THE SWITCH AND THE ABS BAD MODULE. FORD DOES NOT HAVE A RECALL ON THE ABS SYSTEM, BUT THEY DO ON THE ABOVE SWITCH. VERY POSSIBLY THE HIGH COST OF THE MODULE HAS KEPT THEM FROM HAVING A RECALL!!! I HAVE READ COMPLAINTS ABOUT THE SAME PROBLEM FROM ANOTHER FORD VAN OWNER. ALSO THE SWITCH WAS CHANGED APPROX. 5 YEARS AGO AND IT WENT BAD AGAIN.( PER A FORD RECALL THEN) THERE SHOULD BE A DEFINITE RECALL ON WINDSTAR VAN ABS SYSTEMS AND AS A SAFETY ISSUE---FORD SHOULD REPLACE THE SWITCH AND WIRE HARNESS AGAIN! ..UPDATED 08/12/14 *BF

Service Brakes
Filed Aug 2, 2014TN

THE ABS LIGHT AND THE BRAKE LIGHT WILL FREQUENTLY LIGHT UP ON THE DASH. IF I AM ABLE TO PULL OVER AND CUT THE CAR OFF, THE LIGHTS WILL OCCASIONALLY NOT COME BACK ON WHEN I START THE CAR AGAIN. HOWEVER, IF THEY DON'T COME BACK ON, I HAVE NO IDEA IF THEY WILL STAY OFF OR IF/WHEN THEY MIGHT COME BACK ON. IF I AM UNABLE TO PULL OVER, THE LIGHTS WILL STAY ON FOR THE DURATION OF THE RIDE. I HAVE NO IDEA IF THIS IS DOING DAMAGE TO THE BRAKES OR IF IT IS JUST SOME SORT OF ELECTRICAL SHORT. *TR

Service Brakes
Filed Jul 30, 2014230,950 milesGA

WHILE DRIVING THE ABS LIGHT COMES ON AN THE EMERGENCY BRAKE LIGHT COME AN STAY ON. *TR

Suspension
Filed Jul 28, 2014179,000 milesPA

THE SUB FRAME MOUNTS BROKE DISCONNECTING THE STEERING LOSING CONTROL. WE DRIFTED ACROSS THE INTERSECTION AND STOPPED THE VEHICLE AS FAR OFF THE ROAD AS POSSIBLE WITH THE BACK END STILL IN A LANE. *JS

Service Brakes
Filed Jul 27, 201465,870 milesOH

ABS SENSOR AND BRAKE DASH LIGHTS WOULD REPEATEDLY FLASH ON AND GO OFF INTERMITTENTLY. TOOK IT TO THE LOCAL FORD DEALERSHIP AND WAS TOLD THE ABS SENSOR AND ECU ARE FAILING AND NEED TO BE REPLACED. *JS

Service Brakes
Filed Jul 26, 201415,460 milesFL

ABS AND BRAKE LIGHT ON CONTINUOUSLY. *TR

Service Brakes
Filed Jul 21, 2014150,000 milesPA

LOVED MY WINDSTAR THEN ALL OF A SUDDEN MY DASHBOARD LIT UP LIKE A CHRISTMAS TREE. ODD THING IS THAT IT IS JULY? FIRST FUSE #10 BLEW, WE REPLACED IT N IT BLEW AGAIN. AFTER ABOUT 6 FUSES WE JUST DEALT WITH IT. CHALKED IT UP TO IT BEING A 2002. THEN THE BRAKE LIGHT STARTED COMING ON AND OFF RANDOMLY. ODD BECAUSE THERE IS NO RHYME OR REASON TO THIS. IT CAN BE ON, I CAN SHUT MY VAN OFF TO GET LUNCH AND BOOM ITS OFF WHEN I COME BACK OUT. AGAIN I CHALKED IT UP TO BEING A 2002. THE FINAL STRAW IS THIS ABS LIGHT. IT IS ON, IT IS OFF, IT IS ON, IT IS STILL ON. I SWEAR THIS VAN IS POSSESSED AND I DO NOT EVEN BELIEVE IN THAT STUFF. OH AND "TRACTION CONTROL" IS SHOWING UP ON MY DASHBOARD. GO FIGURE! I HAD THE 2009 RECALL #09S09 COMPLETED IMMEDIATELY IN 2009. HOWEVER I AM STILL HAVING ISSUES. I HAVE HAD 3 VERY GOOD MECHANICS LOOK AT THIS ISSUE AND THEY SAY MY VAN IS FINE. I MYSELF AM NOT VERY MECHANICALLY INCLINED HOWEVER I KNOW WHEN SOMETHING DOES NOT MAKE SENSE AND THIS MY FRIEND DOES NOT MAKE SENSE. I REPEATEDLY TOLD MY MECHANIC THAT THIS WAS AN ELECTRICAL PROBLEM TO WHICH OF COURSE HE LAUGHED. HOWEVER AFTER A LITTLE YAHOO AND GOOGLE HE NOW AGREES ALSO. I HAVE NEVER HEARD OF THIS WEBSITE UNTIL 2 DAYS AGO IN MY RESEARCH OF THIS ISSUE. HOPING THAT YOUR INVESTIGATION WILL MAKE FORD DO SOMETHING ABOUT THIS SOMETIME SOON? IT IS COSTLY AND BEYOND FRUSTRATING. I CAN ONLY PRAY IT DOES NOT LEAD TO BRAKE PROBLEMS SEEING AS THOUGH I HAVE CHILDREN IN THE VAN THE MAJORITY OF THE TIME. *TR

Suspension
Filed Jul 21, 2014113,722 milesNY

TL* THE CONTACT OWNS A 2002 FORD WINDSTAR. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE REAR AXLE FRACTURED. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THE REAR AXLE ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 113,722 AND THE CURRENT MILEAGE WAS 113,762.

Service Brakes
Filed Jul 21, 2014190,000 milesNC

ABS LIGHTS CAME ON OUT OF NOWHERE WHEN NOTHING IS WRONG WITH THE BRAKES. *TR

Electrical SystemFire
Filed Jul 20, 2014166,000 milesFL

I WAS DRIVING THE VAN THIS AFTERNOON ON A PUBLIC ROAD WHEN FOR NO APPARENT REASON THE VAN STARTED SMOKING FROM UNDER THE ENGINE. I PULLED INTO A AUTOMOTIVE GARAGE AND GOT OUT OF THE VAN AND IT WAS STILL SMOKING BADLY. I INDIVIDUAL WHO ACTUALLY WORKED AT THE GARAGE WAS ON HIS WAY HOME FROM A RESTAURANT AND PULLED INTO THE PARKING AREA. HE HAD ME GO INTO THE VEHICLE TO PULL THE LATCH TO THE HOOD AND WHEN HE OPENED THE HOOD THE ENGINE AND OTHER PARTS WERE ENGULFED WITH FLAMES. THEY SPREAD INTO THE INSIDE OF THE VAN AND DESTROYED THE DASH BOARD, WINDSHIELD AND OTHER AREA. THE ROOF ON THE INSIDE WAS MELTING. THEY WERE ABLE TO PUT OUT THE FIRE BUT THE VAN IS DESTROYED. THE INDIVIDUAL WHO STOPPED AND HELPED ME OUT IS A MECHANIC AT THAT PARTICULAR GARAGE AND SAID IT LOOKED TO HIM LIKE A ELECTRICAL PROBLEM STARTED THE FIRE. I AM NOW WITHOUT A VEHICLE. PERSONAL ITEMS I HAD INSIDE THE VAN ARE RUINED OR DESTROYED. *TR

Service Brakes
Filed Jul 16, 201495,000 milesVA

THE ABS LIGHT AND BRAKE LIGHT STARTED COMING ON. NOW THEY COME ON ALL THE TIME. *TR

Service Brakes
Filed Jul 14, 201482,179 milesNY

MY ABS AND BRAKES LIGHTS HAVE BEEN COMING ON AT DIFFERENT TIMES FOR MY 2002 FORD WINDSTAR FOR A LONG WHILE, AND STAY ON NOW THAT IT IS SUMMER. I HAVE TRIED TO FIX THIS PROBLEM ON TWO OCCASIONS AND CHANGED THE BAD ECM WITH A NEW ONE AND THE PROBLEM HAS RETURNED BOTH TIMES ONLY AFTER A FEW MONTHS. I MADE A LEFT TURN AT ABOUT 5 MPH WITH THE TWO LIGHTS ON AND WHEN I APPLIED THE BRAKES AT THE COMPLETION OF THE TURN TO STOP AT A RED LIGHT THE BRAKES SEIZED AND THE CAR CONTINUED MOVING SLOWLY INTO ON COMING TRAFFIC WHILE MAKING A METAL GRINDING NOISE. I WAS ABLE TO QUICKLY PUT THE CAR IN PARK TO STOP IT RIGHT UNDER THE LIGHT. I THEN TURNED THE CAR OFF AND BACK ON AND THE LIGHTS WENT OFF AND THE BRAKES WORKED NORMALLY AGAIN. A FEW BLOCKS LATER THE ABS AND BRAKE LIGHTS CAME BACK ON BUT THE BRAKES DIDN'T SEIZE THIS TIME. THIS ISSUE IS DANGEROUS AND I HAD BOTH MY WIFE AND CHILDREN IN THE VEHICLE WITH ME. FORD NEEDS TO RECALL THESE CARS AND BUILD A ECM THAT WILL NOT EXPAND DURING WARM MONTHS CAUSING THE ABS SYSTEM TO FAIL. MECHANICS HAVE TOLD ME THAT THIS IS A MAJOR ISSUE WITH THE WINDSTAR. *TR

Service Brakes
Filed Jul 14, 2014123,000 milesWI

BRAKE AND ABS LIGHTS COME ON INTERMITTENTLY , THE BRAKES ARE BRAND NEW , THE ABS LIGHT NOW STAYS ON .. *TR

Service Brakes
Filed Jul 14, 2014103,000 milesNY

CAR BOUGHT IN MARCH 2014 FROM USED CAR DEALERSHIP. ABS LIGHT AND BRAKE LIGHT STARTED COMING ON IN MAY. MECHANIC TOLD ME THAT THIS IS A PROBLEM WITH THE ECM AND GETTING IT REPLACED IS COSTLY. IF I CHOSE TO REPLACE IT, THE ISSUE MAY OCCUR AGAIN BECAUSE FORD HAS NOT RESOLVED THE ISSUE ON THE ACTUAL PART. BRAKE FAILURE CONCERNS ME BECAUSE I HAVE TWO CHILDREN UNDER 4 YEARS OF AGE IN THE CAR WITH ME MOST OF THE TIME. THIS PAST WEEKEND, THE BRAKES DID NOT RESPOND WHEN I DECELERATED. I HAD TO PUT THE CAR IN PARK AND SHUT OFF THE ENGINE TO STOP IT. FORD NEEDS TO LOOK INTO RESOLVING THIS MAJOR PROBLEM ASAP, AS NO DRIVER SHOULD HAVE TO BE WORRIED THAT THEIR BRAKES WILL FAIL WHILE DRIVING. *TR

Service Brakes
Filed Jul 10, 201490,000 milesNC

BRAKE LIGHTS, RED + AMBER ON THE DASH, ARE ON ALMOST CONSTANTLY. NOT A MECHANICAL PROBLEM. DESIGN FAILURE IN PART 2F2Z-2C219-BA CAUSING FAILURE. I UNDERSTAND THAT THE BOARD EXPANDS AND CONTACTS WITH THE HEATSINK PLATE THE CIRCUIT BOARD IS ATTACHE TO. *TR

Service Brakes
Filed Jul 10, 201472,000 milesMI

ABS LIGHT CAME ON INTERMITTENTLY AFTER 8/05/2013. HAD BRAKES CHECKED, PADS/ROTORS/DRUMS APPEARED, TESTED OK. HAD BRAKES SERVICED (FRONT PADS/ROTORS REPLACED) 2/24/2014. LIGHT FOR ABS CAME ON AGAIN 07/01/2014. LIGHT COMES ON AND STAYS ON. TURNS OFF WHEN RESTARTING. SEEMS TO ONLY OCCUR IN SUMMER MONTHS. STOPPING DISTANCE SEEMS TO INCREASE WHEN ABS LIGHT IS ON!!! *TR

Service Brakes
Filed Jul 9, 201482,000 milesIL

FORD FOUND THAT THE REAR AXLE HAD A HOLE IN IT CAUSING THE AXLE TO SHIFT TO THE RIGHT. RECALL WORK WAS DONE A FEW YEARS AGO. THEY SAID IT WAS MY FAULT AND WOULD NOT PAY. ABS AND TRACTION CONTROL LIGHT COME ON HOWEVER RESET WHEN RESTARTED. AS OF TODAY THEY DON'T GO OFF. *TR

Suspension
Filed Jul 9, 201490,000 milesOH

TL* THE CONTACT OWNS A 2002 FORD WINDSTAR. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE REAR AXLE FRACTURED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE REAR AXLE NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 10V385000 (SUSPENSION) BUT THE DEALER ONLY HAD PLACED A SEALANT AS A REMEDY. THE CONTACT FELT THAT THE DEALER SHOULD HAD INSTALLED REAR AXLE REINFORCEMENT BRACKETS TO SUPPORT THE REAR AXLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.

Suspension
Filed Jul 8, 2014118,000 milesIL

TL* THE CONTACT OWNS A 2002 FORD WINDSTAR. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 25 MPH, A LOUD SQUEAKING NOISE WAS EMITTED OUTSIDE THE VEHICLE AND IMMEDIATELY AFTER THERE WAS A STRONG SMELL OF BURNING RUBBER RELEASED. THE VEHICLE WAS TAKEN TO A DEALER WHO STATED THAT THE REAR AXLE FRACTURED. THE MANUFACTURER WAS NOTIFIED OF THIS DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 118,000.

Service Brakes
Filed Jul 7, 201481,000 milesPA

WHILE DRIVING THE ABS AND BRAKE LIGHT WILL ILLUMINATE AT THE SAME TIME WITHIN THE INSTRUMENT CLUSTER. WHILE THE LIGHTS ARE ON, THE ABS SYSTEM IS INOPERABLE AND BRAKING DISTANCE IS REDUCED. PROBLEM IS INTERMITTENT. WHEN DRIVING THE PROBLEM WILL SHOW UP AND AFTER TURNING OFF THE ENGINE AND RESTARTING, THE LIGHTS WILL GO OUT. ISSUE HAPPENS AGAIN WITHIN A FEW DAYS/WEEK LATER. *JS

Service Brakes
Filed Jul 6, 201498,000 milesCA

ABS AND BREAK LIGHT COME ON WHEN APPLYING THE BREAKS. CHECKED THE BREAK SEVERAL TIME BUT THERE WAS NOTHING WRONG. *JS

Suspension
Filed Jul 3, 201490,000 milesIL

TL* THE CONTACT OWNS A 2002 FORD WINDSTAR. THE CONTACT WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 10V385000 (SUSPENSION) AND RECEIVED THE RECALL REPAIR. THE CONTACT WAS DRIVING AND THE LEFT REAR AXLE FRACTURED AND BROKE. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER FOR FURTHER INSPECTION AND TO BE REPAIRED. THE CONTACT HAD BEEN WAITING FOR LONGER THAN TWO WEEKS FOR THE DEALER TO SCHEDULE AN APPOINTMENT AND REPAIR THE VEHICLE. THE VEHICLE WAS TO BE REPAIRED BY AN AUTHORIZED DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.

Service Brakes
Filed Jul 1, 2014MN

MY ABS AND BRAKE LIGHTS HAVE BEEN COMING ON WHILE DRIVING AND STAYING ON FOR MONTHS. I AM NOT SURE IF THERE IS AN ISSUE WITH FORD WINDSTARS IN GENERAL OR IF THERE IS AN ISSUE THAT CAUSES THIS. *TR

Service Brakes
Filed Jul 1, 2014155,000 milesIL

WE CONTINUE TO HAVE ISSUE WITH ABS AND BRAKE LIGHT KICKING ON RANDOMLY. WHEN THIS HAPPENS BRAKES BECOME TIGHT, SQUEAL. BRAKES AND SYSTEM APPEARS FINE. OTHERS HAVE THE SAME ISSUE. THEY NEED TO RECALL. *TR

Suspension
Filed Jun 30, 2014118,000 milesIL

REAR AXEL BROKE. THERE HAS BEEN A RECALL ON THIS PART OF THE MODEL VAN. I DID TAKE MY VAN IN TO THE "FIX" 10/2011. THE "FIX" DID NOT WORK. LUCKILY, I WAS IN TOWN DOING ERRANDS BY MYSELF WHEN THIS HAPPENED. *TR

Service Brakes
Filed Jun 27, 2014175,000 milesIA

THE ABS LIGHT WILL COME "ON" AND BRAKE LIGHT COMES ON A FEW SECONDS TO A MINUTE LATER WHILE DRIVING, BRAKES SEEM TO WORK FINE. *TR

Electrical System
Filed Jun 27, 2014169,000 milesMO

MY ABS AND BRAKE LIGHTS COME ON RANDOMLY ALL THE TIME SINCE I GOT IT IN DEC 2013. *TR

Service Brakes
Filed Jun 26, 2014NC

BRAKE AND ABS LIGHT ON AFTER VEHICLE IS OPERATED, PARKED BRIEFLY, AND OPERATED AGAIN. PROBLEM OCCURS INTERMITTENTLY. WORSE IN HOT WEATHER. PROBLEM HAS BEEN ON GOING FOR TWO YEARS. *TR

Service Brakes
Filed Jun 24, 2014120,000 milesNH

ABS LIGHT STAYS ON, BRAKE LIGHT OCCASIONALLY COMES ON AND EVENTUALLY GOES OUT BUT ABS STAYS ON. *TR

Service Brakes
Filed Jun 16, 2014200,000 milesMI

THE ABS AND BRAKE LIGHTS WONT GO OFF. TECHNICIAN SAYS IT IS A DEALER PROBLEM WITH ALL WINDSTAR. BRAKE SYSTEM COULD BE IN DANGER. VERY WORRIED ABOUT DRIVING. PLEASE ISSUE A RECALL ASAP. *TR

Service Brakes
Filed Jun 15, 201499,690 milesMI

FROM A STOP, STARTED MAKING A LEFT HAND TURN WHEN THE BRAKE WARNING LIGHT AND THE ABS WARNING LIGHT CAME ON. THERE MAY BE A POSSIBLE LEAK FROM THE SCDS WHICH COULD END UP CAUSING A FIRE. I WILL HAVE IT INSPECTED. *JS

Service Brakes
Filed Jun 14, 201466,270 milesWI

BACK IN 2008 MY ABS AND BRAKE LIGHTS WOULD COME ON WHILE DRIVING TO WORK. I HAD THE PROBLEM LOOKED AT AT MY LOCAL FORD DEALERSHIP. THEY DIAGNOSED THE PROBLEM AS THE ECU/HCU CONTROL BOX. BUT BECAUSE MY EXTENDED WARRANTY DID NOT WANT TO PAY FOR THE 1200.00 BILL BECAUSE THEY FELT THAT ONLY THE ELECTRONIC SIDE AND NOT THE HYDRAULIC SIDE NEEDED TO BE REPLACED. SO I THEN WENT TO ANOTHER FORD DEALER AND THEY DIAGNOSED AND REPLACED ONLY THE ELECTRONIC SIDE. THERE WERE 3 TIMES THAT I HAD TO PAY THE $100.00 DEDUCTIBLE TO HAVE THE SAME PROBLEM DIAGNOSED, WHICH WAS EVENTUALLY FIXED(NO MORE LIGHTS) BY THE SECOND DEALER. THEN IN JUNE OF 2013,NOW WITH 116,563 MILES ON IT,MY GAUGE CLUSTER STARTED TO ACT FUNNY. ALL OF A SUDDEN WHEN I WAS DRIVING, THE GAUGE NEEDLES WOULD MOVE OUT OF CONTROL. EVENTUALLY THE TAC NEEDLE PEGGED ITSELF ALL THE WAY TO THE RIGHT AND THE SPEEDOMETER QUIT WORKING. I TOOK IT TO THE FORD DEALER AND THEY REPLACED THE GAUGE CLUSTER WITH A REBUILT ONE FOR $789.00. SINCE THAT TIME I HAVE NOT HAD ANY MORE ISSUES WITH THE GAUGE CLUSTER. I WAS TOLD BY THE TECH THAT THIS IS A COMMON PROBLEM WITH THE WINDSTARS. I ALSO HAVE A 2001 FORD WINDSTAR THAT HAS 105,000 MILES ON IT THAT I AM THINKING ABOUT SELLING SO I DON'T HAVE TO ENDURE THE COST OF A GAUGE CLUSTER IN IT. ALSO ALONG WITH HAVING TO REPLACE FUEL PUMPS IN BOTH VEHICLES AT A COST OF AROUND $1000.00 EACH I AM WONDERING IF FORD HAS A GOOD PRODUCT. THANKS FOR YOUR TIME. *JS

Service Brakes
Filed Jun 11, 2014108,000 milesNY

ABS AND BRAKE LIGHTS ON DASH ON DUE TO ECU AND HCU FAILURE. *TR

SteeringCrash
Filed Jun 9, 2014119,000 milesMD

I LOST CONTROL ON THE HIGHWAY I WAS DRIVING I HIT A POTHOLE AND MY CAR WHEN ITS OWN WAY I WAS COMING HOME FROM THE HOSPITAL FROM JUST GIVING BIRTH TWO DAY EARLIER AND I KEPT HEARING A WEIRD NOISE SO I TOOK MY CAR TO THE SHOP AND THEY SAID IT WAS THE LOWER CONTROL ARM. *TR

Exterior Lighting
Filed Jun 9, 201480,000 milesIN

THE ABS BRAKE LIGHT COMES ON AND WILL NOT GO OFF. THIS HAPPENS DESPITE THE VEHICLE BEING CHECKED AND SERVICED, ETC. IT'S NOT THE ONLY PANEL PROBLEM. ODOMETER, SPEEDOMETER, ETC. FREQUENTLY FREAK OUT AND SPIN WILDLY. ALSO, THE TURN SIGNAL ON THE RIGHT WILL STICK, AND THE TURN SIGNAL ON ALARM WILL SOUND ENDLESSLY.

Suspension
Filed Jun 5, 2014106,770 milesNY

REAR AXLE COMPLETE FRACTURE SEPARATION ON DRIVERS SIDE LAST NIGHT 6/4/14 ON MY FORD WINDSTAR LIMITED EDITION, 2002. FORD DEALER DID INSPECTION 3 1/2 YEARS AGO AS PER RECALL 10S13. IT PASSED INSPECTION ACCORDING TO THEM (NO CRACKS). 6 MONTHS LATER, THEY COMPLETED THE RECALL PROCEDURE BY REINFORCING THE AXLE IN TWO PLACES (ACCORDING TO MANUFACTURE'S RECOMMENDATION AS PER DEALER). VEHICLE WAS TOWED BACK TO DEALER WHO INSPECTED IT AND SENT PHOTOS TO FORD MANUFACTURER. FORD REFUSES TO COVER THE COST (AS PER THE DEALER) BECAUSE RECALL WORK WAS DONE AND VEHICLE IS TOO OLD. I CALLED FORD MANUFACTURER TO OBJECT AND ASK FOR RECONSIDERATION. REP WHO ANSWERED CANNOT GO AGAINST DECISION. I ASKED TO SPEAK TO A SUPERVISOR. HE SAID ONE WILL CONTACT ME WITHIN 2 HOURS. I RECEIVED NO CALL AS YET. *TR

Service Brakes
Filed Jun 3, 2014150,000 milesOH

ABS AND BRAKE LIGHT ARE ON, MOSTLY STAY ON CONSTANTLY. BRAKING DISTANCE SUDDENLY INCREASED. BRAKE PRESSURE DECREASED ALSO. POSSIBLE FIRE RISK. *TR

Service Brakes
Filed May 30, 2014120,000 milesNC

MY ABS LIGHT IS ON AND MY BRAKE LIGHT WILL ALSO BE ON AT TIMES. HAVE HAD BRAKE WORK DONE AND CHECKED SEVERAL TIMES. THEY FIND NOTHING WRONG WITH BRAKES. TOLD I COULD GET NEW ABS COMPUTER SYSTEM PUT IN BUT NOTHING WRONG WITH BRAKES AND THAT WOULD JUST BE $$$$$$ AND I HAVE ALREADY SPENT SEVERAL HUNDREDS OF DOLLARS ON IT. EVEN HAD NEW BRAKE PADS PUT ON AGAIN IN 2014 WITH A NEW CALIPER, STILL LIGHT APPEARS. IT GOES OFF AND THEN IT SEEMS WHEN DRIVEN FOR A WHILE LIGHTS COME BACK ON. AT TIMES I DO SMELL SOMETHING LIKE IT IS HOT BUT DID NOT FIND ANYTHING. I AM ALSO HAVING MY ENGINE LIGHT STAYING ON. CODE IS SHOWING LEAN FUEL. MECHANICS HAVE DONE ALL KINDS OF TEST INCLUDING I THINK A SMOKE TEST AND SHOWING NO LEAKS. I HAVE SPENT A LOT OF MONEY TRYING TO GET THIS PROBLEM FIXED AND HAVING NO SUCCESS. I AM USING CERTIFIED MECHANICS AND MY HUSBAND HAS ALSO BEEN IN THE FRONT END BUSINESS FOR OVER 30 YEARS AND KNOWN AS ONE OF THE BEST. SO I HAVE MY ABS LIGHT AND BRAKE LIGHT AND MY ENGINE LIGHT ON???? BOUGHT USED VAN 2009 I NOW HAVE 144,000 AND I KEEP MY VAN SERVICED. *TR

Service Brakes
Filed May 30, 2014NM

ABS BRAKE LIGHT COMES ON, CRUISE CONTROL WILL STOP WORKING OR WILL NOT WORK AT ALL AND SPEEDOMETER/ODOMETER ELECTRICAL PROBLEMS (SPEEDOMETER WILL AT TIMES JUMP UP OR DOWN WHEN SHOWING SPEED (MPH) AT TIMES ALL THE WARNING LIGHTS IN THE INSTRUMENT PANEL WILL COME ON AND OFF. RIGHT NOW I HAVE THE YELLOW ABS LIGHT ON, ALSO THE RED BRAKE LIGHT IS ON. IN A FEW DAYS THEY MAY TURN OFF, ONLY TO TURN BACK ON A FEW DAYS LATER. I AN VERY CONCERNED ABOUT THE ABS LIGHT, WITH THE LIGHT ON, DOES THE ABS SYSTEM STILL WORK? I BOUGHT THIS WINDSTAR NEW IN NOV. 2002. BRAKES HAVE BE REPLACED AND OR CHECKED AND IT KEEPS DOING THE ABOVE. NOTE: VEHICLE HAS 66,000+ MILES. *TR

Service Brakes
Filed May 28, 201445,000 milesCA

ABS AND BRAKE LIGHTS ARE ON AFTER RUNNING ABOUT 5-10 MINUTES INTERMITTENTLY. AFTER THAT THE CAR DID NOT START. BROUGHT IT TO REPAIR SHOP TO SCAN AND LEARNED THAT ABS SYSTEM PROBLEM THAT MIGHT PREVENT STARTING SYSTEM FUNCTION. *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2002 Ford Windstar → · Every Windstar year → · How the figures are calculated →