DRIVING AND LIGHT COMES ON AND BEEN ON. WENT TO MECHANIC AND SAID THE ABS CONTROL NEEDS REPLACED. *TR
2002 Ford Windstar complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2002 record →
THE BRAKE AND THE ABS LIGHTS KEEP COMING ON THEY HAVE BEEN DOING THIS FOR A COUPLE OF YEARS. *TR
I HEARD A LOUD POPPING NOISE COMING FROM THE BACK OF MY VAN. TOOK IT TO THE REPAIR SHOP AND LEARNED THE REAR AXLE HAD A LARGE CRACK AND WAS ALMOST BROKEN IN HALF. FORD HAS A RECALL IN EFFECT FOR 2002 FORD WINDSTAR'S FOR AXLES THAT ARE CRACKING/BREAKING (NHTSA CAMPAIGN NUMBER: 12V195000); HOWEVER, FORD IS SAYING THAT MY VIN NUMBER IS NOT A PART OF THEIR RECALL EVEN THOUGH I HAVE A 2002 FORD WINDSTAR. I HAD THE REAR AXLE WELDED TO REPAIR THE CRACK. THIS WAS ON THE PASSENGER SIDE OF THE AXLE. I STARTED HEARING POPPING SOUNDS AGAIN, RETURNED TO THE REPAIR SHOP ONLY TO LEARN THE AXLE IS NOW BROKEN ON THE DRIVER SIDE OF THE AXLE. THIS IS A SERIOUS SITUATION AND I FEEL SINCE FORD HAS A RECALL ON THIS ISSUE THAT MY VEHICLE SHOULD BE INCLUDED. I AM AFRAID TO MAKE ANOTHER REPAIR SINCE THE AXLE MAY STILL CRACK AGAIN. PLEASE CONTACT FORD TO MAKE THEM INCLUDE ALL EFFECTED 2002 FORD WINDSTAR VEHICLES BEFORE SOMEONE GETS SERIOUSLY HURT!! *TR
I TOOL MY 2002 FORD WINDSTAR IN FOR INSPECTION OF THE REAR AXLE AND BRACKETS WERE PUT IN PLACE. ON MARCH 9, THE REAR AXLE BROKE. LUCKILY IT WAS AS I WAS PULLING INTO A PARKING SPOT AT WORK. FORD IS AWARE THEY HAVE A MANUFACTURED DEFECTIVE PART ON THESE WINDSTARS AND YET AFTER THE BRACKET IS PLACE THEY REFUSE TO REPLACE THE AXLE AFTER IS RUST AND BREAKS ANYWAY. FORD DEEMS IT FIXED. HOWEVER, I DISAGREE. THEY ARE PUTTING THE SAFETY OF THOUSANDS OF PEOPLE AT RISK. THEY SHOULD ACCEPT RESPONSIBILITY AND REPAIR THE PARTS. EXTREMELY UNHAPPY. I HAVE BEEN CALLING FORD FOR 2 WEEKS AND CAN NOT GET A SUPERVISOR TO RETURN MY CALL. IT'S RIDICULOUS. *TR
2554 ENID AVE BROKE AND ALMOST SENT IN TO A POLE AND ONCOMING TRAFFIC I WILL NEVER EVER BUY A FORD AGAIN I'VE GOT RECALLS ON IT BUT FIXED THEM OUR SELVES BECAUSE FORD DOES NO HONOR ANYTHING BUT I HOWEVER NEVER GOT A RECALL FOR THE REAR AXLE GARAGE WE TOOK IT TO SAID ITS A RECALL AND ITS ON US NICE FORD YOU SUCK THE OLD SAYING IS TRUE FOUND ON. ROAD DEAD (FORD) F. O. R. D. *TR
TL*THE CONTACT OWNS A 2002 FORD WINDSTAR. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH, THE CONTACT HEARD A NOISE COMING FROM THE REAR OF THE VEHICLE. THE CONTACT NOTICED THAT THE REAR AXLE HAD FRACTURED FROM THE VEHICLE AS THE REAR DRIVER SIDE TIRE DEFLATED AND SEPARATED FROM THE WHEEL. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, WHO REPLACED THE REAR DRIVER SIDE TIRE BUT DID NOT DIAGNOSE OR REPAIR THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 157,000.
TL* THE CONTACT OWNS A 2002 FORD WINDSTAR. WHILE DRIVING AT APPROXIMATELY 55 MPH, THE VEHICLE DROVE OVER A BUMP IN THE ROAD AND AN ABNORMAL NOISE EMITTED FROM THE REAR OF THE VEHICLE. THE DRIVER LOST CONTROL OF THE VEHICLE WITHOUT WARNING. THE CONTACT OBSERVED THAT THE REAR AXLE WAS FRACTURED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000. THE VIN WAS UNAVAILABLE.
HAD BEEN DRIVING THE VEHICLE ALL DAY WITH NO PROBLEMS. LATER IN THE DAY, THE ABS AND BRAKE LIGHT CAME ON. IT TURNED OFF AFTER ABOUT AN HOUR. A COUPLE OF HOURS AFTER THAT, I TURNED OFF THE VEHICLE AND WENT INTO THE STORE. I CAME OUT ABOUT 20 MINUTES LATER, AND THE THEFT LIGHT WAS BLINKING. THE VEHICLE WOULD NOT START. I GOOGLED DIFFERENT WAYS TO TRY TO FIX THE ISSUE, AND TRIED 3 OF THEM. WE UNHOOKED THE BATTERY, PULLED SOME FUSES, AND TRIED DIFFERENT KEYS. NONE WORKED. AS OF NOW, THE VEHICLE IS SITTING IN THE STORE PARKING LOT AND I AM NOT SURE WHAT TO DO. WE JUST BOUGHT IT A COUPLE OF WEEKS AGO. *TR
TL* THE CONTACT OWNS A 2002 FORD WINDSTAR. WHILE PULLING OUT OF A RESIDENTIAL DRIVEWAY, THE CONTACT NOTICED THAT THE REAR PASSENGER WHEEL WAS LEANING OUTWARD. AFTER INSPECTING THE VEHICLE, THE CONTACT DETERMINED THAT THE REAR AXLE HAD RUSTED AND FRACTURED. THE CONTACT WAS MADE AWARE OF NHTSA CAMPAIGN NUMBER: 10V385000 (SUSPENSION); HOWEVER, THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 100,000.
JUST NOTICED THAT THE ABS LIGHT WOULD GO ON AND OFF, CHECKED FLUID LEVELS, FINE, AND THEN THE LIGHT STAYS ON ALL THE TIME. *TR
I TRY TO STOP AND THE ABS WOULD NOT WORK. *TR
THE HAND BRAKE LIGHTS UP WHEN BRAKES ARE APPLIED WHEN COMING TO A STOP. THE LIGHT WILL GO OFF AND THEN BACK ON AGAIN WHEN BRAKES ARE APPLIED AGAIN. *TR
TL* THE CONTACT OWNS A 2002 FORD WINDSTAR. WHILE DRIVING APPROXIMATELY 20 MPH, THE REAR AXLE SUDDENLY FRACTURED CAUSING DAMAGE TO THE REAR DRIVER SIDE TIRE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE REAR AXLE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. AFTER CHECKING THE VIN FOR RECALLS, THE CONTACT DETERMINED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V19300 (POWER TRAIN). THE FAILURE MILEAGE WAS 140,000.
THE ABS SENSOR LIGHT COMES ON AFTER A MINUTE OF DRIVING. SOMETIMES THE EMERGENCY BRAKE LIGHT WILL COME ON WHEN BRAKING. THIS HAPPEN TO ME AFTER PUTTING IN NEW WHEEL BEARINGS. THEN I PUT IN NEW ABS SENSORS STILL HAVE PROBLEM. ALOT OF OTHER PEOPLE ON THE INTERNET ARE HAVING SAME ISSUE AS ME. THE I PUT IN SPEED CONTROL DEACTIVATION SWITCH. STILL HAVE SAME ISSUE. *TR
TL* THE CONTACT OWNS A 2002 FORD WINDSTAR. WHILE DRIVING 30 MPH, THE HEADLIGHTS AND THE INSTRUMENT PANEL LIGHTING ILLUMINATED INTERMITTENTLY. IN ADDITION, THE BRAKE LIGHTS AND THE WINDOWS FAILED TO OPERATE. THE CONTACT RESTARTED THE VEHICLE, BUT IT COULD NOT BE DRIVEN. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TORQUE CONVERTER, THE BATTERY, AND THE MOTOR MOUNT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 131,000. THE VIN WAS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2002 FORD WINDSTAR. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 12V195000 (SUSPENSION); HOWEVER, THE CONTACT STATED THAT THE REAR AXLE WAS FRACTURED AND THE TIRE WAS RESTING AGAINST THE FRAME OF THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER WHO DIAGNOSED THAT THE REAR DRIVER SIDE AXLE WAS FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 178,000. THE VIN WAS UNAVAILABLE. UPDATED 4/6/15*CN UPDATED 04/09/15*JB
ABS LIGHT AND TRACTION CONTROL LIGHT ILLUMINATES AFTER DRIVING FORWARD 150 YARDS. HEAVILY SALTED CHICAGO STREETS HAVE CAUSED CORROSION UNDER CAR. SUSPECT ABS FAILURE DUE TO SALT AND WATER CORROSION IN ELECTRICAL CONNECTORS. HIGH AMPERAGE ABS ELECTRICAL WIRES COULD SHORT- OUT AND CAUSE A FIRE; AN ENVIRONMENTAL, POLLUTION AND SAFETY ISSUE. *TR
TL* THE CONTACT OWNS A 2002 FORD WINDSTAR. WHILE DRIVING AT 30 MPH, THE CONTACT NOTICED A BURNING RUBBER ODOR. IN ADDITION, THE CONTACT STATED THAT THE REAR DRIVER SIDE WHEEL WAS LEANING INWARD. UPON FURTHER INSPECTION, THE CONTACT NOTICED THAT THE DRIVER SIDE REAR AXLE WAS FRACTURED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 10V385000 (SUSPENSION). THE FAILURE MILEAGE WAS 92,500. UPDATED 04/13/15*LJ THE CONSUMER STATED THE VEHICLE'S AXLE SUPPORT IS SUSCEPTIBLE TO RUSTING AS WELL. THE DEALERSHIP ADVISED THE ONLY WAY THEY WOULD REPAIR THE VEHICLE WOULD BE IF NHTSA ISSUED A SECOND RECALL. THE CONSUMER COMPLETED THE REPAIRS HIMSELF. UPDATED 11/12/2015 *JS
2002 FORD WINDSTAR SEL WITH VIN [XXX], I AM THE THIRD OWNER OF THIS VEHICLE. THE ABS AND TRACTION CONTROL SYSTEM IS DAMAGED AND HAS A RECURRING WARNING WHEN THE ENGINE IS STARTED WITH THE ABS / BRAKE AND TRACTION CONTROL WARNING LIGHTS ON. THE PERSON I PURCHASED THIS VAN FROM (2ND OWNER) STATED THAT HE HAD ALL THE RECALLS COMPLETED ON THIS VEHICLE HOWEVER HE BELIEVED THAT THE DEFECT IDENTIFIED IN FORD SAFETY RECALL 09S09 FOR THE SPEED CONTROL SYSTEM HAS RESULTED IN DAMAGE TO THE ABS SYSTEM COMPUTER AND/OR ASSOCIATED HARNESS WIRING OR HARNESS CONNECTIONS. HE (2ND OWNER) DID NOT KEEP THE REPAIR ORDERS FOR ANY OF THE RECALL REPAIRS SO I DO NOT HAVE ANY RECORDS TO REVIEW. I BELIEVE THAT THE WIRE HARNESS, RELATED WIRE HARNESS CONNECTORS AND THE ABS SYSTEM COMPUTER ARE DAMAGED RESULTING FROM BRAKE FLUID LEAKING AND/OR CORROSION RELATED TO THE DEFECT FOUND IN FORD SAFETY RECALL 09S09. I BELIEVE THAT THE FORD DEALERSHIP THAT PERFORMED THIS RECALL FAILED TO PROPERLY REPAIR OR IDENTIFY COLLATERAL DAMAGE IN THE WIRE HARNESS AND ABS SYSTEM COMPUTER AS NOTED IN RECALL REPAIR PROCEDURE. THE VEHICLE IS CURRENTLY NOT REPAIRED AND THE ABS SYSTEM IS NOT FUNCTIONING AS DESIGNED (NON-FUNCTIONING), I BELIEVE THIS IS A SAFETY HAZARD. CURRENT OWNER: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
I WAS NOT AWARE THAT THERE WERE RECALLS ON THE 2002 FORD WINDSTAR. MY MOM PURCHASED THE VEHICLE 3 YEARS AGO FROM RALPH THAYER DEALERSHIP IN LIVONIA MICHIGAN. THE ABS BRAKE LIGHT HAS BEEN ON AND NOW THE GAUGES ARE JUST FLIPPING. *TR
TL* THE CONTACT OWNS A 2002 FORD WINDSTAR. THE CONTACT STATED THAT WHILE DRIVING 10 MPH, THE VEHICLE SPUN OUT OF CONTROL ON AN ICY ROAD AND CRASHED INTO A RIVER. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE RIBS AND BRUISES ON ENTIRE BODY THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.
WHEN BRINGING MY WINDSTAR IN FOR AN ALIGNMENT IT WAS FOUND THAT THE SUBFRAME HAD ROTTED AND CRACKED NEAR THE CONTROL ARM. FORD HAD "COMPLETED" THE NECESSARY REPAIRS TO ADDRESS THIS ISSUE AND HAS STATED THAT THEY ARE NOT RESPONSIBLE FOR THE DAMAGE TO THE VEHICLE EVEN THOUGH IT WAS THE ORIGINAL REASON FOR THE RECALL. ACCORDING TO THE INFORMATION FROM THE ORIGINAL RECALL FORD WAS SUPPOSED TO REPLACE THE SUBFRAME HOWEVER SMALL BRACKETS WERE ADDED TO THE VAN INSTEAD. I DO NOT FEEL THAT THE RECALL WAS PROPERLY DONE BY FORD. *TR
USED THE VEHICLE TO GO ON A TRIP ABOUT 200 MILES FROM HOME, THE CRUISE CONTROL WAS WORKING BUT THE BRAKE LIGHT STAYED ON. WHEN I GOT BACK HOME AND PARKED THE VEHICLE FOR A COUPLE OF DAYS, WHEN I WENT TO GO BACK OUT IN THE VAN ON ANOTHER SHORT TRIP AND GOT ON THE INTERSTATE THE CRUISE WOULDN'T WORK AGAIN. THE BRAKE LIGHT STAYS ON ALL THE TIME WHEN BEFORE THE CRUISE STOPPED WORKING IT WAS ONLY INTERMITTENT. NOW THE LIGHT IS ON ALL THE TIME AND THE CRUISE ISN'T WORKING AT ALL. I CAN'T USE THE VAN ON TRIPS O WHEN I GO A FEW MILES AWAY FROM HOME BECAUSE THE CRUISE DON'T WORK. I HAVE A BAD BACK AND JOINTS AND RELY ON THAT CRUISE TO HELP ME GET FROM POINT A TO POINT B. THANKS. ...UPDATED 01/07/15 *BF THE CONSUMER STATED THE ISSUES ARE ON RECALL. UPDATED 01/17/15
TL* THE CONTACT OWNS A 2002 FORD WINDSTAR. THE CONTACT STATED THAT WHILE DRIVING AT 70 MPH, THERE WAS AN ABNORMAL NOISE AND ODOR COMING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE TRAILING ARM NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 156,000.
TL* THE CONTACT OWNS A 2002 FORD WINDSTAR. THE CONTACT STATED THAT THE REAR AXLE FAILED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE AXLE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 177,000.
TL* THE CONTACT OWNS A 2002 FORD WINDSTAR. THE CONTACT STATED THAT WHILE REVERSING AT LOW SPEEDS, THERE WAS AN ABNORMAL NOISE AND THE ENGINE DETACHED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE BOLTS THAT SUPPORT THE TRAY FOR THE ENGINE AND THE FRAME WERE CORRODED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 144,000.
TL* THE CONTACT OWNS A 2002 FORD WINDSTAR. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO PERFORMED THE RECALL FOR NHTSA CAMPAIGN NUMBER: 12V195000(SUSPENSION). WITHIN TWO YEARS OR LONGER, THE FAILURE RECURRED. WHILE TRAVELING APPROXIMATELY 30 MPH, THE REAR AXLE AND THE REINFORCEMENT BRACKET FAILED. THE CONTACT STATED THAT THE REAR AXLE CRACKED. THE CONTACT HAD TO SLOWLY COAST THE VEHICLE AND PARK IT AT HIS RESIDENCE DUE TO THE COMPONENT FRACTURING. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHO DIAGNOSED THAT THE REAR AXLE NEEDED TO BE REPLACED AND THAT THEY WOULD ATTEMPT TO REUSE THE BRACKETS TO SUPPORT THE AXLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS NOT AVAILABLE.
WHILE DRIVING ON A HIGHWAY WITH CRUISE CONTROL ENGAGED, THE BRAKE AND ABS LIGHTS CAME ON. THE BRAKES WERE UNAFFECTED. WE STOPPED AND CHECKED ON FINDING A MECHANIC IN THE TOWN WE WERE GOING THROUGH, BUT WHEN WE RE-STARTED THE VAN, THE LIGHTS WERE BACK OFF. THE BRAKES REMAINED UNAFFECTED. THE PROBLEM RECURS SPORADICALLY AT INTERVALS OF A FEW WEEKS TO A FEW MONTHS. SOMETIME LATER, WE HAD TO HAVE THE CRUISE CONTROL REPAIRED DUE TO TWO BAD SWITCHES (DAMAGED BY LEAKS). I MENTION THIS BECAUSE EVIDENCE SUGGESTS A LINK BETWEEN THE CRUISE CONTROL AND THE ABS PROBLEMS. *TR
ABS LIGHTS ON. SPEEDOMETER DON'T WORK AND OVERDRIVE LIGHT KEEPS BLINKING ..SPEED CONTROL FUSE KEEPS BLOWING. *TR
TL* THE CONTACT OWNS A 2002 FORD WINDSTAR. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 10 MPH MAKING A TURN, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS. THE MECHANIC WAS UNABLE TO LOCATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,074.
BRAKE PRESSURE DIFFERENTIAL DEACTIVATION SWITCH (SCDS) SWITCH IS LEAKING BRAKE FLUID. *TR
AFTER DRIVING DOWN A MAJOR HIGHWAY NORTH OF BOSTON, MA (128/95 NORTH) MY WIFE AND I, FIRST HEARD SCRAPING NOISE THAT BECAME LOUDER AND BEGAN SMELL LIKE BURNING RUBBER/BRAKES. THE CAR LURCHED ACROSS THE ROADWAY/HIGHWAY AND WE SWERVED AND ALMOST SIDESWIPED CAR IN THE ADJACENT LANE. WE WERE IN THE PROCESS OF EXITING THE HIGHWAY ON THE OFF RAMP TO MY WORK AT RTE 28 SOUTH STONEHAM/WAKEFIELD. WE WERE ABLE TO PULL OVER, GATHER OUR THOUGHTS AND CONTINUE TO A GULF STATION ON RTE 28 IN STONEHAM, MA. THE GULF STATION MECHANIC/MANAGER SAID HE HAD NEVER SEEN ANYTHING LIKE IT, A REAR AXLE LITERALLY SPLITTING IN HALF. AFTER VIEWING THE REAR BROKEN AXLE AND LOOKING AT THE CONDITION OF THE FRONT RIGHT END AND THE OVERALL CONDITION OF THE SUB FRAME THEY POLITELY AND FORGIVINGLY SAID THEY HAVE RARELY SEEN SUCH A THING (CRACKED/SEPARATED REAR AXLE AND WENT ON TO SAY THEY HAVE ONLY SEEN THIS IN FORD WINDSTARS AND WENT ON TO TALK ABOUT A LOCAL WOMEN WHOSE FORD WINDSTAR LOST CONTROL ON THE HIGHWAY AT 60 MPH WITH HER 3 CHILDREN AND WERE SCARED TO DEATH AND IN CONCLUSION WOULD NOT TOUCH THE VEHICLE AND WARNED THAT THE VEHICLE WAS BEYOND SAFE DRIVING AND REPAIR. THEY WERE SHOCKED THAT ALTHOUGH THERE WAS SOME KIND OF BRACE ON THE AXLE IN TWO PLACES THAT THE AXLE HAD SNAPPED IN TWO AT THE REINFORCEMENT AND SAID EVEN WITHOUT THE REINFORCEMENT ON THE REAR AXLE THEY HAVE NEVER SEEN A REAR AXLE SPLIT IN TWO AND COMPOUNDED WITH THE FACT THAT IT ACTUALLY HAD A REINFORCEMENT BRACKET FAIL. REITERATING AXLES AND
TL* THE CONTACT OWNS A 2002 FORD WINDSTAR. WHILE OPERATING THE VEHICLE, THE ABS SENSOR LIGHT AND BRAKE SENSOR LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN RESET THE LIGHTS IN ORDER TO TURN IT OFF, BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 64,000.
DRIVING VAN HIT SMALL BUMP IN ROAD ABS SYSTEM COMES ON .NOW L BRAKE GET HOT DUE TO ABS CONTROL MODULE COMING ON . *TR
ABS SYSTEM ACTIVATED UNDER NORMAL BREAKING CONDITIONS, CAUSED EXTENDED BREAKING DISTANCE. HAS HAPPENED 13 TIMES SINCE THE INITIAL FAILURE. DEALER UNABLE TO REPLICATE BUT SCANNED FOR CODES AND FOUND C1185 WHICH THEY SAID WAS FAILURE OF THE ABS CONTROLLER/COMPUTER. THEY SUGGESTED $1200 IN REPAIRS BUT COULDN'T GUARANTEE IT WOULD "FIX THE PROBLEM". HAVE MULTIPLE ABS FAULT CODES ALL THE TIME NOW. C1198, C1194,C1254, C1246, C1250, C1242 ,C1214, C1210, C1446 WHICH ALL POINT TO MULTIPLE FAILURES IN THE COMPUTER. SEARCHING THE INTERNET IT APPEARS ON HTTP://WWW.FORDWINDSTARRECALL.INFO/ THAT A RECALL FOR THIS ISSUE MAY BE IN THE WORKS AS OF 5/2014. *TR
AFTER PURCHASING USED VAN THE ABS AND BRAKE LIGHTS LIT UP ON DASH, AND COME ON INTERMITTENTLY WHILE DRIVING. WEATHER SEEMS TO PLAY A ROLE WHETHER THE LIGHTS COME ON OR NOT IF ITS HOT OUTSIDE THE LIGHTS COME ON QUICKLY, AND IF IT'S RAINING THEY COME ON GOING THROUGH PUDDLES. ONCE THE LIGHTS COME ON THEY STAY ON UNTIL THE VAN IS SHUT OFF. HAD A DIAGNOSIS DONE A FORD DEALER, AND WAS TOLD THERE IS A LEAK OVER THE ABS BRAKE MODULE THAT IS CAUSING IT TO SHORT OUT THE ABS SYSTEM. *TR
ABS LIGHT AND BRAKE LIGHTS ARE ON. I HAD THE BRAKES CHECKED AND LEVELS ARE GOOD AND PADS ARE FINE. ABS IS NON-FUNCTIONING. THIS IS A COMMON PROBLEM. *TR
TL* THE CONTACT OWNS A 2002 FORD WINDSTAR. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE ABS AND BRAKE WARNING LIGHTS ILLUMINATED. THE CONTACT STATED THAT THE PEDAL SANK TO THE FLOOR WHEN THE BRAKES WERE ENGAGED AND IN ORDER TO STOP THE VEHICLE THE PEDAL HAD TO BE DEPRESSED SEVERAL TIMES. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR A DIAGNOSIS. THE TECHNICIAN STATED THAT THE ABS POWER RELAY OUTPUT CIRCUIT HAD MALFUNCTIONED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
TL* THE CONTACT OWNS A 2002 FORD WINDSTAR. THE CONTACT STATED THAT WHILE TRAVELING APPROXIMATELY 35 MPH, THE SUSPENSION WAS UNSTABLE, CAUSING A STRONG VIBRATION AND NOISE COMING FROM THE REAR OF THE VEHICLE. THE CONTACT INDICATED THAT BURNING PLASTIC FUMES EMITTED INTO THE VEHICLE. IN ADDITION, THE CONTACT MENTIONED WENT OVER A BUMP AND THE VEHICLE WAS NOT RIDING STEADY. THE CONTACT WAS ABLE TO PULL THE VEHICLE OVER AND UPON FURTHER INSPECTION, IT WAS NOTICED THAT THE REAR FRAME, REAR AXLE AND THE COIL SPRING FRACTURED. THE VEHICLE WAS TOWED TO A REPAIR SHOP WHO DIAGNOSED THAT THE REAR FRAME, REAR BRAKE DRUMS AND COIL SPRINGS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
SINCE I PURCHASED THIS VAN FROM STEUBEN/YATES COUNTY PRO-ACTION IN NYS WHEELS TO WORK PROGRAM, I HAVE HAD NUMEROUS PROBLEMS WITH MY FORD WINDSTAR. 1ST PROBLEM WAS WITH EMISSION CODE STATING IT NEEDED A MAP CENSOR; 2ND ISSUE WAS THE SWAY BAR BROKE (WAS REPAIRED UNDER RECALL AT FORD DEALERSHIP IN ELMIRA, NY JAN 2012). AFTER NUMEROUS COMPLAINTS TO THE CAR DEALER SHIP I PURCHASED THE WINDSTAR FROM THE GARAGE, THEIR MECHANIC REPLACED O-RINGS IN THE ENGINE TO FIX THE MAP CENSOR IN JAN 2012 AS WELL. IN FEBRUARY 2014 I INVESTED A LITTLE OVER 1,800.00 IN REPAIRS TO MY MECHANIC FOR; TUNE UP, STRUTS AND SHOCKS, BRAKES ALL AROUND, WHEEL BUSHINGS, AND A WHEEL ALIGNMENT. I KEEP THE VAN WELL MAINTAINED WITH OIL CHANGES AND LATELY MY RADIATOR IS LOOSING FLUID. I ALWAYS STOP IN WHERE I MAINTAIN IT AND THE BUSINESS IS ALWAYS TOPPING OFF THE RADIATOR FLUID AND WHEN SCHEDULED OIL CHANGES ARE DUE, I AM ALWAYS A QUART LOW ON OIL. MOST RECENT INCIDENT: I WILL BE DRIVING ALONG AND THE VAN TURNS OFF AND TURNS BACK ON WHILE DRIVING. AT NIGHT WHEN THIS WOULD HAPPEN I HAVE NO HEADLIGHTS FOR A BRIEF MOMENT BUT THAT IS STILL AN UNSAFE VAN. ALSO, I GET AN ELECTRIC SHOCKED EVERY TIME I TOUCH THE VAN AS I GET IN TO GO SOMEWHERE. ****THIS IS MY FIRST AND LAST FORD!!**** *TR
BRAKE LIGHT , ABS LIGHT ON DASHBOARD CAME ON ,THEN LOST OVER DRIVE, CRUISE CONTROL AND MILEAGE METER. MILEAGE METER GOES BLANK THAN ODOMETER STARTS WORKING AFTER A FEW MINUTES .THE DASHBOARD LOOKS LIKE X MAS WITH ALL THE FLASHING LIGHTS. THIS VAN HAS THE FACTORY RECALL FOR THE REAR AXLE AND FRONT FRAME REINFORCEMENT WORK DONE.WHAT ABOUT THE ELECTRICAL/ ELECTRONIC PROBLEMS ? *TR
TL* THE CONTACT OWNS A 2002 FORD WINDSTAR. THE CONTACT STATED THAT THE VEHICLE ACCELERATED INDEPENDENTLY. THE CONTACT ALSO STATED THAT THE INSTRUMENT PANEL GAUGES SPIRALED BACK AND FORTH. IN ADDITION, THERE WAS SMOKE COMING FROM THE FRONT END OF THE HOOD. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 09V399000 (VEHICLE SPEED CONTROL). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 81,000.
UPON STARTUP AND WHILE DRIVING THE ABS AND BRAKE LIGHT WILL ILLUMINATE. THIS HAS BEEN CONSISTENT AND USUALLY OCCURS AT LEAST 5 DAYS A WEEK. *TR
TL* THE CONTACT OWNS A 2002 FORD WINDSTAR. THE CONTACT STATED THE BRACKETS ON THE REAR AXLE WERE BEGINNING TO CRACK CAUSING THE REAR TIRES TO LEAN INWARD. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT MENTIONED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER RECALL NHTSA CAMPAIGN NUMBER: 12V195000 (SUSPENSION).THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 200,000.
SUSPENSION:REAR:AXLE CRACKED WHERE RECALL PART WAS INSTALLED. *TR
THE LIGHTS COME ON AFTER A FEW MILES OF OPERATION AND STAY ON UNTIL THE ENGINE IS SHOUT OFF. THE NEXT TIME THE ENGINE IS STARTED THE CAR WILL TRAVEL A FEW MILES AND THE LIGHTS WILL COME ON AGAIN. *TR
OUR 2002 FORD WINDSTAR'S AXLE FRACTURED, AS DESCRIBED IN NHTSA CAMPAIGN ID NUMBER 12V193000. THE DEALERSHIP HAD INSTALLED BRACKETS IN 2012, AND RESPOND THAT WE ARE OUTSIDE THE TWELVE MONTH COVERAGE WINDOW ON THIS WORK, AND DECLINE TO DO ANYTHING ELSE FOR US. CAN WE BE SURE OF THE STATE OF THE AXLE ON INSPECTION IN 2012? I THINK THAT SINCE THE AXLE FRACTURED, THEY CANNOT ASSUME THEY HAVE NO LIABILITY, OR THAT THEIR CHOICE TO INSTALL BRACKETS INSTEAD OF REPLACING THE AXLE WAS SUFFICIENT. *TR
I HAVE A 2002 FORD WINDSTAR THAT, FROM TIME TO TIME, HAS THE ABS AND BRAKE LIGHT COME ON. I HAVE NO BRAKING PROBLEMS WHEN IT DOES COME ON. *TR
WE WERE DRIVING AROUND TOWN AND WE HEARD A CLUNKING SOUND IN THE BACK OF THE VAN. WE TOOK THE VAN INTO THE SHOP WHERE THEY DISCOVERED A CRACK IN THE REAR AXLE. LUCKILY THIS DID NOT HAPPEN THE WEEK BEFORE, AS WE WERE DRIVING MANY HIGHWAY MILES OR IT COULD HAVE BEEN WORSE. THIS WAS A RECALLED PART AND IT WAS TAKEN IN AT THE TIME OF THE RECALL. TWO DIFFERENT MECHANICS IN TOWN ASSURED US THAT IT WAS NOT OUR FAULT BUT THAT IT WAS A FAULTY PART. WE TAKE GOOD CARE OF OUR CARS. WE CALLED FORD DIRECTLY THINKING THAT THEY WOULD HONOR THEIR VEHICLE AND FIX A PART THEY KNEW WOULD BREAK DOWN. THEY GAVE US THE RUN AROUND AND THEN NEVER RETURNED OUR PHONE CALLS. THIS VAN WOULD HAD MANY GOOD YEARS LEFT IN IT, NOW IT CAN NOT BE DRIVEN! *TR
VAN INTERMITTENTLY HAS ABS LIGHT, TRAC CONTROL OFF LIGHT, AND EMERGENCY BRAKE LIGHT ALL ON AT VARIOUS TIMES. IF VEHICLE IS TURNED OFF SOMETIMES LIGHTS GO OFF SOMETIMES THEY DO NOT. ALSO AT RANDOM TIMES THE THEFT LIGHT WILL COME ON AND VAN WILL IMMEDIATELY SHUT OFF (THIS OCCURS AT SPEEDS OVER 35MPH). IN ADDITION THE POWER STEERING RESERVOIR WILL NOT HOLD FLUID. NEEDS TO HAVE FLUID ADDED AT LEAST 2 TIMES A DAY. WITH THE EXCEPTION OF THE POWER STEERING ISSUE, THE BRAKE FAILURE AND THE THEFT SYSTEM FAILURE IS EXTREMELY DANGEROUS. I HAVE SEEN NUMEROUS COMPLAINTS REGARDING THESE ITEMS. I TOOK MY VEHICLE TO FORD FOR REPAIR OF THE RECALL ON THE SPEED MODULE AND THEY TOLD ME THAT THESE OTHER ISSUES WERE NOT THEIR PROBLEM. I CALLED FORD CUSTOMER SERVICE AND THE INDIVIDUAL ON THE PHONE TOLD ME THAT IF I FELT IT WAS UNSAFE THEN I SHOULD SELL MY VAN. THIS IS AN EXTREMELY DANGEROUS PROBLEM WITH FORD VANS....THE BRAKES FAIL AND THE THEFT SYSTEM IS FAULTY!!!!!! THEY SHOULD NOT BE ALLOWED TO MANUFACTURE ANY VEHICLES!!!! *TR
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2002 Ford Windstar → · Every Windstar year → · How the figures are calculated →