Page 13 of 28 · complaints 601–650 of 1,353

2002 Ford Windstar complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2002 record →

Service Brakes, Hydraulic
Filed Jun 14, 2011KS

THE ABS AND BRAKE DASH WARNING LIGHTS INTERMITTENTLY COME ON, ESPECIALLY AFTER THE VEHICLE WARMS UP OR I HIT A PUDDLE AND WATER SPLASHES UNDERNEATH. THIS HAS BEEN GOING ON FOR YEARS. FIRESTONE HAS INSPECTED THE VEHICLE MULTIPLE TIMES AND CANNOT FIND ANYTHING WRONG. THEY ARE AGAIN SUGGESTING TO FLUSH THE BRAKE SYSTEM AND DO AN ENGINE DIAGNOSTIC (AGAIN AT COST OF $200). WHILE THERE HAS BEEN NO CRASH OR DAMAGE I AM IN CONSTANT FEAR THAT THERE WILL BE AS THE BRAKES MIGHT FAIL BUT I'D NEVER KNOW IT SINCE THE WARNING LIGHTS ARE ALMOST ALWAYS ON AND REPAIR WORK HASN'T BEEN ABLE TO TURN THEM OFF. *TR

Power Train › Automatic Transmission
Filed Jun 14, 201167,000 milesNY

TL* THE CONTACT OWNS A 2002 FORD WINDSTAR. THE CONTACT STATED THAT THE CHECK TRANSMISSION LAMP ILLUMINATED. ALSO, HE MENTIONED THAT WHILE DRIVING THE TRANSMISSION WOULD FAIL AND THE VEHICLE WOULD NOT ACCELERATE. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO DIAGNOSED THAT THE TRANSMISSION WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 67,000 AND THE CURRENT MILEAGE WAS 67,240.

Service Brakes, Hydraulic
Filed Jun 12, 201152,650 milesNJ

THE BRAKE AND ABS BRAKE WARNING LIGHTS CAME ON WHILE I WAS DRIVING AND THE BRAKE DISTANCE INCREASED BEFORE I WAS ABLE TO STOP THE WINDSTAR MINIVAN. *TR

Service Brakes, Hydraulic
Filed Jun 12, 201152,630 milesNJ

BRAKING DISTANCE SUDDENLY INCREASED" IN CATEGORY "SERVICE BRAKES HYDRAULIC". *TR

Structure › Frame and Members › Underbody Shields
Filed Jun 8, 2011162,210 milesNJ

2002 FORD WINDSTAR. CONSUMER WRITES IN REGARDS TO NUMEROUS RECALLS FOR VEHICLE, THE LAST INVOLVING THE SUBFRAME SNAPPING AND SEPARATING FROM THE BODY CAUSING LOSS OF CONTROL *TGW THE CONSUMER ALSO STATED THE REAR AXLE SNAPPED IN HALF.

Unknown or Other
Filed Jun 1, 201172,384 milesFL

WHILE DRIVING WE NOTICED A LOUD POPPING SOUND AND THE CAR PULLED TO THE SIDE. WE STOPPED AT A FIRESTONE AND THEY SHOWED ME THAT THE SUBFRAME HAD RUSTED THROUGH ON THE PASSENGER SIDE AND THE MOTOR MOUNT WAS COMPLETELY BROKEN LOOSE. THEY RECOMMENDED THAT WE GO TO FORD. WE TOOK IT TO THE FORD DEALER AND THEY SAID THEY KNEW OF THE PROBLEM BUT OUR MINIVAN WAS NOT INCLUDED IN THE RECALL BECAUSE IT IS HERE IN FLORIDA. I HAVE SERIOUS PROBLEMS WITH MY SPINE AND THE DOCTOR TOLD ME THAT A SMALL ACCIDENT COULD BE FATAL. I CALLED THE NUMBER FORD SERVICE MANAGER GAVE ME. FORD REFUSED TO HELP. EVEN THOUGH THE SUBFRAME CORRODED AND BROKE ON THE PASSENGER SIDE AS WAS THE CONCERN WITH RECALLED VANS, THEY FLATLY REFUSED TO DO ANYTHING -- NOT EVEN PROVIDE A DISCOUNT ON LABOR! SINCE THIS CAR IS HERE IN FLORIDA, IT IS VERY OBVIOUS THAT THE CORROSION MUST HAVE BEEN CAUSED BY A DEFECT IN MANUFACTURE. I NEED THE VAN TO GET TO PHYSICAL THERAPY AND TO TAKE CARE OF MY FAMILY. IT IS NOT JUST THAT I SHOULD PAY THE $1700-$1800 THAT FORD ESTIMATES WILL BE THE COST TO FIX THEIR ERROR AND AM LEFT WITHOUT TRANSPORTATION. IF I HAD NOT NOTICED THE POPPING SOUND, I COULD HAVE HAD A SERIOUS ACCIDENT AND BEEN DEAD OR PARALYZED FROM MY NECK DOWN!

Service Brakes, Electric
Filed May 31, 20115,000 milesOK

ABS LIGHT COMES ON WHEN IT RAINS. GOES OUT WHEN BEGIN TO DRIVE. SOMETIMES MAKES NOISE. IT HAS BEEN DOING THIS FOR YEARS. *TR

Visibility › Defroster/Defogger/Hvac System
Filed May 31, 201170,000 milesOK

FRONT HEAT NOT WORKING. WAS TOLD IT WAS THE BLEND DOOR ACTUATOR. THIS FORD WINDSTAR WAS NOT..I SAY NOT BUILT FORD TOUGH! *TR

Visibility › Defroster/Defogger/Hvac System
Filed May 31, 201175,000 milesOK

WINDOWS NEEDED MOTORS, WHICH MAKES IT NOT FUN SINCE THE FRONT AIR CONDITIONER/HEATER WENT OUT BECAUSE OF THE BLEND DOOR ACTUATOR. ANOTHER FINE EXAMPLE OF FORD QUALITY! *TR

Structure
Filed May 27, 2011140,000 milesMA

TL* THE CONTACT OWNS A 2002 FORD WINDSTAR. THE CONTACT STATED THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN ID NUMBERS: 10V385000 (SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY) AND 11V030000 (STRUCTURE: FRAME AND MEMBERS:UNDERBODY SHIELDS). UPON RECEIVING THE VEHICLE FROM THE AUTHORIZED DEALER, THE VEHICLE BEGAN TO SHAKE VIOLENTLY WHEN DRIVING AT VARIOUS SPEEDS. THE CONTACT WOULD ALSO HEAR RATTLING AND BANGING NOISES. THE VEHICLE WAS TAKEN BACK TO THE AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT A BRACKET ON THE FRAME WAS HANGING OFF AND THE PIPING WAS STILL CORRODED. THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE MILEAGE WAS 140,000. THE VIN WAS UNAVAILABLE.

Engine and Engine CoolingFire1 injured
Filed May 26, 2011KY

2002 FORD WINDSTAR MINI VAN. CONSUMER STATES AFTER FILLING UP THE TANK AND TURNING ON THE IGNITION, FLAMES FLEW UP AND AFTER PUTTING WATER ON IT THERE WAS A FLASH FIRE AND EXPLOSION *TGW

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed May 26, 2011161,000 milesNJ

TL*THE CONTACT OWNS A 2002 FORD WINDSTAR. THE CONTACT STATED NHTSA CAMPAIGN ID NUMBER 09V399000 VEHICLE SPEED CONTROL WAS PERFORMED ON THE VEHICLE; HOWEVER, THE REPAIR DID NOT CORRECT THE FAILURE TO THE ABS. THE SPEEDOMETER WARNING LIGHT REMAINED ILLUMINATED AND THE ODOMETER FAILED MAKING IT IMPOSSIBLE FOR THE CONTACT TO SEE THE CURRENT MILES ON THE VEHICLE. THE DEALERSHIP STATED THE FAILURE WAS NOT CAUSED BY THE REPAIR. THE MANUFACTURER FILED REPORT 378860041 AND ADVISED THAT THEY WOULD NOT ASSIST WITH THE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILES WAS 161,000 AND THE CURRENT MILES WERE NOT AVAILABLE.

Electrical System
Filed May 20, 201188,000 milesOH

WHILE DRIVING THE O/D LIGHT BLINKS ON AND OFF..ALSO THE BRAKE LIGHTS WILL STAY ON AFTER I HAVE TURNED HE VAN OFF.. THIS HAS RESULTED IN A DEAD BATTERY AT THE END OF THE DAY. 2002 FOR WINDSTAR CARGO VAN. *TR

Engine and Engine Cooling › Engine
Filed May 19, 201150,000 milesMD

CHECK ENGINE LIGHT ON - 2002 FORD WINDSTAR - SEEMS TO BE COMMON COMPLAINT ONLINE SERVICE BULLETIN ISSUED IN 2003 - DIAGNOSTICS SAYS IT'S THE O2 SENSOR, THIS IS NOT THE CASE VEHICLE IDLES ERRATICALLY AT STOPS - SOME HESITATION - NOW HESITATES AND RUNS BAD IN RAIN I'VE REPLACED THE TRANSMISSION TWICE - ENGINE ONCE - CRAPPY VEHICLE. *TR

Service Brakes, Hydraulic
Filed May 16, 201136,000 milesNY

ON A 2002 FORD WINDSTAR ABS AND BRAKE LIGHT COME ON INTERMITTENTLY AND RENDER ABS INOPERATIVE INCREASING STOPPING DISTANCE IN EMERGENCY SITUATIONS. PROBLEM HAS BEEN RECURRING ON AND OFF SINCE I PURCHASED THE VEHICLE IN 2006. WHEN PURCHASED VEHICLE HAD APPROX. 36,000 MILES CURRENTLY 100,000 AND STILL HAVING SAME SAFETY ISSUES. *TR

Service Brakes, Hydraulic
Filed May 16, 201184,582 milesCA

ABS WARNING LIGHT COMES ON AT VARIOUS TIMES. SOMETIMES RESETS WITH RESTART OF ENGINE, SOMETIMES NOT. VEHICLE EXPERIENCES EXTENDED BRAKING DISTANCES WHEN ABS LIGHT IS ILLUMINATED. *TR

Service Brakes, Hydraulic
Filed May 12, 2011114,000 milesFL

THE ABS LIGHT TURNED ON AS WELL AS THE BRAKE LIGHT TURNS ON AND STAYS ON. THIS STARTED TO HAPPEN ABOUT A MONTH AGO AFTER I HAD OTHER REPAIRS DONE AS WELL AS TWO RECALLS THAT WERE LOOKED AT. WHEN I WENT BACK TO THE DEALER AND TOLD THEM ABOUT THE ABS LIGHT, THEY TOLD ME THAT IT WAS NOT PART OF THE RECALL AND IT WOULD COST ME APPROXIMATELY $700 FOR THE REPAIRS. *TR

Structure › Frame and Members › Underbody Shields
Filed May 5, 201184,526 milesNY

TL* THE CONTACT OWNS A 2002 FORD WINDSTAR. THE CONTACT STATED THAT THE VEHICLE WAS INSPECTED UNDER NHTSA CAMPAIGN ID NUMBER: 11V030000 (STRUCTURE: FRAME AND MEMBERS: UNDERBODY SHIELDS) AND THE CONTACT WAS ADVISED THAT THERE WAS NO SIGN OF CORROSION OF THE SUB FRAME AND MEMBERS HOWEVER, THE ENGINE MOTOR MOUNT WAS FOUND TO BE SEVERELY CORRODED AND CRACKED. THE DEALER WAS UNABLE TO GUARANTEE THAT THE RECALL REPAIR WOULD BE EFFECTIVE TO THE FAILURE. THE MANUFACTURER WAS THEN CONTACTED AND ADVISED THAT BECAUSE THE RECALL DID NOT INCLUDE THE ENGINE MOUNT, THEY WOULD NOT ASSIST. THE FAILURE MILEAGE WAS 84,526 AND THE CURRENT MILEAGE WAS 86,000.

Suspension › Rear
Filed May 2, 2011116,990 milesNY

2002 FORD WINDSTAR: WHILE DRIVING ON HENRY HUDSON PKWY IN NYC, NORTHBOUND, SOUTH OF DYKMAN STREET, THERE WERE SEVERAL LOUD BANGING SOUNDS FROM THE REAR ON THE RAN, FOLLOWED A FEW SECONDS LATER BY A WAILING SOUND, AND THE REAR OF THE CAR WOULD FISHTAIL WHENEVER THE STEERING WAS TURNED. WHEN THE CAR WAS WRESTLED TO THE SIDE OF THE ROAD AND I EXITED, THERE WAS THE SMELL OF BURNING RUBBER. CLOSER INSPECTION REVEALED BOTH REAR WHEELS TOED-OUT, AND AN OBVIOUS BREAK IN THE REAR AXLE. THE BREAK OCCURRED ON THE LEFT SIDE, ABOUT 1/3 OF THE WAY ACROSS THE LENGTH OF THE AXLE. CAR WAS TOWED OFF THE HIGHWAY AND REMAINS PARKED PENDING REPAIRS. *TR

Structure › Frame and Members
Filed Apr 29, 2011125,320 milesMN

BACKING OUT OF THE DRIVEWAY THERE WAS A HORRIBLE SOUND, LIKE THE BRAKES STICKING. EMPLOYEE GOT OUT & THE TIRE WAS CUT COMPLETELY AROUND. THE ESTIMATE IS $900 TO REPLACE THE SPRINGS & STRUTS ON BOTH SIDES. I FEEL THIS IS DIRECTLY LINKED TO THE INVESTIGATION & FINDINGS OF THE SALT BELT CORROSION ISSUES, BUT THERE IS NO RECALL FOR THE SPECIFIC COMPONENTS EFFECTED ON THE VEHICLE. *TR

Traction Control System
Filed Apr 26, 2011114,464 milesFL

ON APRIL 16TH I TOOK MY FORD WINDSTAR IN FOR REPAIRS AND TWO FORD RECALLS. AFTER RETURNING MY CAR I NOTICED ALMOST IMMEDIATELY THE ABS LIGHT TURNED ON AS WELL AS THE BRAKE LIGHT. I WAS CONCERNED AND ASKED THE SERVICE DEPARTMENT TO CHECK THIS. THE SERVICE MANAGER TOLD ME THAT I NEEDED TO HAVE THE ABS MODULE REPLACED WHICH IS A COST OF APPROXIMATELY $700. I CANNOT AFFORD TO PAY THIS BUT THE CAR IS NOT RUNNING SAFE SINCE THIS HAPPENED. IT FEELS LIKE IT SLIPS WHEN I BRAKE AND IT'S BEEN RAINING A LOT HERE IN FLORIDA SO I'M VERY CONCERNED. I THINK IT IS FORD'S RESPONSIBILITY TO REPLACE THE ABS MODULE AT NO COST TO THE CONSUMER. *TR

Fuel System, Gasoline
Filed Apr 25, 2011193,000 milesMI

TL* THE CONTACT OWNS A 2002 FORD WINDSTAR. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER FOR REPAIRS UNDER NHTSA CAMPAIGN ID NUMBERS: 11V030000 (STRUCTURE: FRAME AND MEMBERS:UNDERBODY SHIELD) AND NHTSA CAMPAIGN ID NUMBER: 10V385000 (SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY). THE CONTACT STATED THAT THE IT TOOK OVER EIGHT MONTHS TO PERFORM THE REPAIRS AND THE VEHICLE BECAME INOPERABLE AFTER REPAIRS. THE DEALER STATED THAT THE BATTERY AND FUEL PUMP HAD BECOME DEFECTIVE AND WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 193,000.

Electronic Stability Control (esc)
Filed Apr 21, 201145,000 milesPA

ABS, TRACTION CONTROL, BRAKE LIGHTS GO ON AND OFF INTERMITTENTLY. FORD DEALERSHIP CAN'T SEEM TO FIX. I'VE HAD IT 'FIXED' SEVERAL TIMES, BUT IN A COUPLE MONTHS THE SAME PROBLEM RETURNS. *TR

Service Brakes, Hydraulic
Filed Apr 13, 2011110,910 milesMO

ABS WARNING LAMP ON. DEALER SPENT CONSIDERABLE TIME TESTING EACH WHEEL SENSOR, UNABLE TO VERIFY CAUSE. CODE GIVEN WAS C1155: LF ANTI LOCK BRAKE SENSOR (ELECTRICAL/STATIC). LATER REPLACED ALL 4 WHEEL SENSORS WITH NO LUCK OF FIXING. REPLACEMENT OF ECM NECESSARY TO CLEAR MIL.

Service Brakes, Hydraulic
Filed Apr 2, 2011126,522 milesNC

ABS BRAKE LIGHT COMES ON ALL THE TIME WHEN I'M DRIVING THE 2002 FORD WINDSTAR SEL. IT STARTED LAST YEAR. I'VE REPLACED ALL THE PADS & SHOES AND BLED THE BRAKE FLUID. BUT IT'S STILL ON. I'VE READ MANY COMPLAINTS ABOUT THIS ONLINE AND WANTED TO ADD MY COMPLAINT TO THE LIST HOPING FOR A FORD RECALL. *TR

Vehicle Speed Control
Filed Mar 31, 2011124,840 milesMN

HAVE HAD INTERMITTENT ISSUES WITH ABS LIGHT AND NOW TOLD THAT I NEED A NEW SPEED CONTROL DEACTIVATION SWITCH. *TR

Suspension › Rear
Filed Mar 24, 2011MD

TL* THE CONTACT OWNS A 2002 FORD WINDSTAR. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON NOVEMBER 2010 FOR RECALL REPAIRS UNDER NHTSA CAMPAIGN ID NUMBER: 10V385000 (SUSPENSION: REAR:AXLE: NON-POWERED AXLE ASSEMBLY) HOWEVER, THE CONTACT WAS ADVISED THAT THE PART NEEDED FOR REPAIRS WAS UNAVAILABLE. THE VEHICLE CONTINUED TO REMAIN AT THE DEALER AND THEY WERE UNABLE TO PROVIDE AN ESTIMATE OF WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Suspension › Rear › Axle › Non-powered Axle Assembly
Filed Mar 21, 2011117,000 milesMA

TL*THE CONTACT OWNS A 2002 FORD WINDSTAR. THE CONTACT RECEIVED NHTSA RECALL 10V385000 (SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY). HE WAS INFORMED BY THE DEALER THAT THE AXLE NEEDED TO BE REPLACED. THE CONTACT WAS ALSO INFORMED THAT HE WOULD HAVE TO WAIT FOR THE PARTS TO ARRIVE BEFORE THE REPAIR COULD BE PERFORMED. THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIFFERENT RECALL WHEN THE DEALER INSTALLED A PATCH AND BRACKET MECHANISM BUT DID NOT INSTALL THE NEW AXLE. THE CONTACT CALLED THE MANUFACTURER TO INQUIRE AS TO WHY THEY DID NOT INSTALL THE AXLE AND WAS TOLD THAT THEY HAD NO RECORD OF HIM NEEDING A NEW AXLE. THE CURRENT MILEAGE WAS 120,000. THE FAILURE MILEAGE WAS APPROXIMATELY 117,000.

Service Brakes, Electric
Filed Mar 16, 2011FL

ABS LIGHTS/BRAKE LIGHTS COME ON INTERMITTENTLY AND STAY ON. DOESN'T MATTER WHAT SPEED I AM GOING. I HAD THE SCDS RECALL DONE BUT THEY SAID THE ABS WAS OK. I DROVE DOWN THE ROAD AND THE LIGHTS CAME BACK ON AGAIN. I'VE HAD 3 MECHANICS TELL ME THEY FIXED IT AND THEY NEVER DID. FORD FIX THE ABS MODULE!!! *TR

EquipmentFire3 injured
Filed Mar 16, 2011100,000 milesPA

CRUISE CONTROL SWITCH RECENTLY REPLACED BRAKE FLUID WAS LEAKING MAY HAVE FAULTY SWITCH OR MASTER CYLINDER DAMAGED DURING INSTALLATION CAUSING FLUID LEAK THAT IS HIGHLY FLAMMABLE CAUSING FIRE OR SMOKE FROM 2002 WINDSTAR MASTER CYLINDER AND BRAKE BOOSTER WERE FAULTY. *TR

Power Train › Automatic Transmission
Filed Mar 15, 2011115,000 milesFL

TL*THE CONTACT OWNS A 2002 FORD WINDSTAR. THE CONTACT WAS DRIVING 45 MPH WHEN THE VEHICLE CAME TO A STOP. THE ENGINE WAS STILL RUNNING, BUT WHEN THE CONTACT TRIED TO ACCELERATE THE VEHICLE WOULD NOT MOVE. THE VEHICLE WAS TOWED TO A MECHANIC WHO STATED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE CONTACTS MECHANIC DID NOT MENTION ANYTHING SPECIFIC THAT CAUSED THE FAILURE, ONLY THAT THIS WAS A COMMON PROBLEM WITH THAT YEAR, MAKE AND MODEL VEHICLE AND THAT IT HAD TO BE REPLACED. THE FAILURE AND CURRENT MILEAGE WAS 115,000.

Electrical System
Filed Mar 14, 2011AL

WE OWN A 2002 FORD WINDSTAR AND WHILE DRIVING IT THE AIR CONDITIONING AND SPEEDOMETER STOP WORKING, THE ABS AND THE ODS LIGHT STAY ON. SMOKE CAME FROM UNDER THE HOOD. WE TOOK IT TO COASTAL FORD ON 09-09-2010 WITH THE RECALL INFORMATION OFF THE INTERNET. THEY SAID THEY COULD ONLY REPLACE THE HARNESS AND A SWITCH. WE STILL HAVE THE SAME PROBLEM AND SOMETIME SMELL BURNING WIRES. THIS ISN'T SAFE FOR ANYONE. THERE ARE SEVERAL COMPLAINTS ON THE INTERNET WITH SAME PROBLEMS. WE DON'T KNOW WHY THEY HAVEN'T THE SOLVED PROBLEMS. DOES SOMEONE HAS TO GET BURNED UP BEFORE ACTIONS ARE TAKEN? WE WOULD LID LIKE THIS TO BE TAKEN CARE OF AS SOON AS POSSIBLE. THANK YOU, *TR

Suspension › Front
Filed Mar 12, 2011PA

RECALL ON FRONT SUBFRAMES ON WINDSTARS. MINE IS BAD, FORD DOES NOT HAVE PARTS, WILL NOT BUY IT BACK AND WANTS ME TO PAY FOR EVERYTHING OVER 100 MILES/DAY ON THE RENTAL. THEY ALSO GAVE ME A RENTAL THAT IS 50.00/DAY AND THEY WILL ONLY PAY 38.00. REAR MOUNTS ARE MISSING CHUNKS, WAS TOLD THERE WAS A CRACK ON DRIVERS SIDE NOW TOLD THERE IS NOT, ASK THEM TO RELOOK TO BE SURE AND WAS TOLD NO. THEY CLAIM IT IS REPAIRABLE BUT HAS LOTS OF RUST IN ADDITION TO THE MISSING CHUNKS. I HAVE COPIES OF THE PICTURES THE DEALER TOOK. *TR

Service Brakes, Hydraulic
Filed Mar 9, 201176,354 milesTX

BRAKING DISTANCE SUDDENLY INCREASED, UNDER CATEGORY: SERVICE BRAKES, HYDRAULIC. MY BRAKE LIGHT AND ABS LIGHT COMES ON. ACCORDING TO THE MECHANIC I HAD THE SENSOR REPLACED IN THIS UNIT, AND NOT SURE WHAT THEY FIXED THE SECOND TIME. BOTH MECHANICS TOLD ME I WAS LEAKING BRAKE FLUID TOO, I HAVE NOT BEEN ABLE TO ADD BRAKE FLUID MYSELF, I CAN'T REACH THE RESERVOIR. BRAKE AND ABS LIGHTS STILL COMES ON AND VERY SELDOM DOES THE LIGHTS GO OFF. I HAD TO HAVE A VEHICLE INSPECTION THIS PAST YEAR, AND THE FIRST TIME IT DID NOT PASS BECAUSE THE LIGHT WAS ON. THANKFULLY THE SECOND TIME I WENT IN FOR THE INSPECTION IT WAS NOT ON. HOWEVER, I AM CONCERNED WITH THIS YEARS INSPECTION.

Service Brakes, Hydraulic
Filed Mar 8, 2011NJ

2002 FORD WINDSTAR. ABS AND BRAKE LIGHT CONTINUALLY ON. BRAKING DISTANCE SUBSTANTIALLY INCREASED..I FEEL IT IS VERY UNSAFE AS I TRANSPORT 3 YOUNG CHILDREN. I RECENTLY HAD THIS VEHICLE IN FOR THE REAR AXLE RECALL AND WAS GIVEN A RENTAL MINIVAN. THE BRAKING ON THAT VAN WAS VERY MUCH BETTER THAN ON MY VAN. I AM WORRIED. FORD DEALER TOLD ME HE WOULDN'T FIX WITHOUT RECALL NUMBER. I WOULD LIKE TO KNOW WHEN THIS WILL BE ISSUED. PLEASE HELP. *TR

Electrical System
Filed Mar 2, 2011FL

TL* THE CONTACT OWNS A 2002 FORD WINDSTAR. THE CONTACT WAS DRIVING APPROXIMATELY 10 MPH, WHEN THE INSTRUMENT PANEL LIGHTS BEGAN TO FLASH INDICATING THAT THE ODOMETER, SPEEDOMETER, AIR CONDITIONING AND THE ABS HAD MALFUNCTIONED. THE VEHICLE WAS TAKEN TO THE DEALER BUT NOT REPAIRED. THE CONTACT CALLED THE MANUFACTURER WHO OFFERED NO ASSISTANCE. THE CURRENT AND FAILURE MILEAGE WAS UNKNOWN.

Suspension › Rear › Axle › Non-powered Axle Assembly
Filed Feb 28, 201171,000 milesMI

TL*THE CONTACT OWNS A 2002 FORD WINDSTAR. THE CONTACT STATED THAT AFTER RECEIVING HER RECALL NOTICE IN REGARDS TO NHTSA CAMPAIGN ID NUMBER 10V385000 (SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY) SHE CONTACTED THE DEALER AND THEY STATED THAT SHE NOT BE ABLE TO SCHEDULE AN APPOINTMENT SINCE THE PART WOULD NOT BE AVAILABLE UNTIL MARCH. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 71,000. THE VIN WAS UNAVAILABLE.

Power Train › Automatic Transmission
Filed Feb 28, 201187,294 milesIL

SPOUSE WAS DRIVING 2002 FOR WINDSTAR DOWN 40 MPH ROAD AND TRANSMISSION STOPPED SUPPLYING POWER TO THE FRONT WHEEL DRIVE AND VEHICLE STOPPED MOVING. *TR

Exterior Lighting
Filed Feb 15, 201183,000 milesTX

I TOOK MY VAN IN TO DO THE RECALLS. WELL THEY SAID THEY SAW NOTHING WRONG WITH THE MOST LAST 2 RECENT RECALLS. 2010 AND 2011 DEALING WITH FRONT END AND REAR END. MY QUESTION IS IF IT DOESN'T LOOK BROKEN THEY DON'T HAVE TO FIX IT? I THOUGHT THESE PARTS WERE MANUFACTURED WRONG, RIGHT? NOW HOW OFTEN SHOULD I TAKE MY VAN IN TO BE INSPECTED? AT ANY GIVEN MOMENT IT COULD BREAK AND MY 4 KIDS AND I COULD GO TUMBLING DOWN THE HIGHWAY. THEY DID DO THE SPEED ODOMETER (WHICH I'M WATCHING CLOSELY FOR ABS/BRAKE LIGHT TO COME ON) AND IN PROCESS FOR CHILD SAFETY ATTACHMENTS. THE ANDERSON FORD DEALERSHIP IN CLEVELAND TX WILL NOT DO THE OTHER 2 RECALLS BECAUSE IT DOES NOT LOOK BROKEN, IS THIS RIGHT? ANYWAYS ABS/BRAKE LIGHT REMAINS ON AND OFF ALL THE TIME ON MY FORD WINDSTAR. WILL HAVE IT CHECK FOR BRAKE FLUID LEAKAGE RUNNING DOWN TO COMPONENTS.

Power Train › Automatic Transmission
Filed Feb 11, 2011112,000 milesCA

OVERDRIVE LIGHT AND SHIFTING PROBLEMS. *TR

Service Brakes, Hydraulic
Filed Feb 11, 2011112,000 milesCA

ABS LIGHT AND BRAKE LIGHT PROBLEMS. *TR

Service Brakes, Hydraulic
Filed Feb 11, 2011112,000 milesCA

ABS AND BRAKE LIGHT PROBLEM. *TR

Electrical System
Filed Feb 8, 2011KY

AFTER READING ALL THESE COMPLAINTS, I AM LITERALLY IN SHOCK! NOT TO MENTION SCARED TO DEATH NOT ONLY FOR MY CHILD'S LIVES, BUT FOR MYSELF/HUSBAND AND OTHER CLOSE FAMILY MEMBER'S & FRIENDS THAT HAVE ALSO TRAVELED WITH US PAST/PRESENT! THIS IS A SHAME, THAT THIS MANY WINDSTARS HAVE ALL HAD THIS MANY/RELATIVE PROBLEMS! I FOR ONE COULD NOT BELIEVE HOW EVERY REVIEW FROM SO MANY STATES WERE ALL LINKED! AS I READ MANY OF THESE REVIEWS/COMPLAINTS I HONESTLY HAD TO ASK MYSELF HAVE I POSTED HERE BEFORE? -AS YOU CAN TELL MY WINDSTAR IS YET ANOTHER VICTIM ADDED TO THE LIST. I TOOK MY VAN IN YESTERDAY TO A FORD DEALER FOR THE RECALLS, PICKED IT UP TODAY. I WAS GIVEN A INSPECTION REPORT CARD WITH DIFFERENT SYSTEMS/COMPONENTS/TIRE/BRAKE WEAR ETC... 3 BOXES ALONG SIDE OF EACH GREEN, YELLOW & RED WITH THE SIMILAR MEANING AS A STOP LIGHT. GREEN=OK, YELLOW=MAY REQUIRE FUTURE ATTENTION & RED=IMMEDIATE ATTENTION. IT WAS BROUGHT TO MY ATTENTION THAT MY TIRES BOX WERE CHECKED YELLOW FOR ALL 4. THIS SEEMED ODD TO ME CONSIDERING I HAVE A RECEIPT THAT SHOWS IT HASN'T BEEN A MONTH SINCE I HAD 2 BRAND NEW GOODYEARS PUT ON THE FRONT! HOWEVER, I DO AGREE WITH THE REMARK REGARDING THE BACK. BUT THIS CONCERNED ME AS TO WHAT TYPE OF INSPECTION MY VAN HAD WENT UNDER.?. AND NEED I SAY BEFORE I GOT HOME FROM A 25 MINUTE DRIVE FROM THE FORD DEALER MY ABS & BRAKE LIGHTS ARE BACK ON, SURPRISE! I'M GOING TO CONTACT FORD IN THE MORNING, IN REGARDS OF HOPEFULLY GETTING A HELPFUL ANSWER/EXPLANATION OR AT LEAST A ANOTH

Suspension › Rear
Filed Jan 31, 2011113,000 milesNY

THE REAR AXLE OF MY 2002 WINDSTAR CRACKED WHILE DRIVING. *TR

Service Brakes, Hydraulic
Filed Jan 29, 2011103,000 milesIL

THE BRAKE LIGHT, ABS AND TRACTION CONTROL LIGHTS IN THE INSTRUMENT CLUSTER ARE LIT AND THE ABS AND TRACTION CONTROL MECHANISMS NO LONGER WORK. THIS RESULTS IN INCREASED BRAKING DISTANCES AND POOR PERFORMANCE ON SNOW AND ICE. THIS IS FOR A FORD WINDSTAR 2002. *LN

Latches/Locks/Linkages
Filed Jan 28, 201165,345 milesIL

MY 2002 FORD WINDSTAR MINIVAN DRIVER SLIDING DOOR WONT OPEN AND DOOR LOCKS WONT CROSS OVER AT TIMES CAUSE SAFETY ISSUE FOR MY CHILD IF THERE WAS A FIRE OR SOMETHING NOBODY COULD GET OUT THAT DOOR IV SEEN NUMEROUS ISSUES ON-LINE WITH OTHER PEOPLE ABOUT THERE DOOR AND DOOR LOCKS ON THERE 2002 WINDSTAR I HOPE SOMEONE WILL LOOK IN TO THIS ORDER A RECALL OF THE BAD PARTS OF THE LOCKS AND LATCHES. *TR

Unknown or Other
Filed Jan 28, 2011188,700 milesME

FORD MOTOR CO. RECALL #10S13 NHTSA #10V385000 RECALL INSPECTION PERFORMED AT CASCO BAY FORD YARMOUTH MAINE 04096 ON 10/01/10. NO CRACKS FOUND. TECHNICIAN REMOVED LARGE AREAS OF PAINT FROM REAR AXLE. MAINE WINTER WEATHER. UNPAINTED REAR AXLE HAS RUSTED BADLY SINCE INSPECTION. FORD MOTOR CO. HAS ASSIGNED CASE #0333002594.

Service Brakes, Hydraulic
Filed Jan 22, 2011110,000 milesDE

WE HAD THE WIRING HARNESS RECALL PERFORMED IN JUNE 2010. SHORTLY AFTER THE RECALL WAS PERFORMED THE ABS, BRAKE & TRAC CONTROL LIGHTS STARTED TO ILLUMINATE INTERMITTENTLY. WE HAVE REPLACED 2 ABS SENSORS AMONG OTHER THINGS HOWEVER THE LIGHTS CONTINUE TO COME ON. TOOK VAN TO DEALER TODAY FOR AXLE RECALL & INFORMED THEM OF ABS, BRAKE & TRAC LIGHT ISSUE. THEY SAID WIRING HARNESS WAS REPLACED & THERE WAS NO LEAKAGE @ THE TIME THEY REPLACED. I ASKED THEM TO PLEASE LOOK & SEE IF THEY NOTICED ANY SIGNS OF LEAKAGE AROUND ABS MODULE. AFTER 2 MINUTES THEY CAME BACK & SAID NO. THEY SAID THAT IT WAS PROBABLY A SENSOR WHEN I TOLD THEM THEY HAVE BEEN REPLACED THEY SAID WELL WE WOULD HAVE TO HOOK CAR TO MACHINE & CHECK CODES WHICH WOULD COST ME $80 (MIND YOU AUTO ZONE IS FREE). I HAVE COME TO UNDERSTAND THAT THERE ARE MANY FORD WINDSTAR OWNERS WHO HAVE THE EXACT SAME PROBLEM AND I BELIEVE THAT THIS PROBLEM IS DUE TO FAULTY MATERIALS OR WIRING AND THAT ABS MODULE NEEDS TO BE REPLACED BUT BECAUSE IT'S SO COSTLY FORD WILL NOT RECALL THE PART. I HAVE THREE YOUNG CHILDREN THAT ARE BEING DRIVEN IN THIS VEHICLE. I DON'T FEEL SAFE DRIVING THIS VEHICLE WITHOUT THE PROPER SAFETY FEATURES I WAS PROMISED - INCLUDING ANTI-LOCK BRAKES. FORD HOLDS A LOT OF PEOPLES LIVES IN THEIR HAND DUE TO THIS PROBLEM (WHETHER IT BE THE CAR CATCHES ON FIRE OR LOSES BRAKING POWER), THEY CAN'T REPLACE A LIFE OR AN ENTIRE FAMILY FOR THAT MATTER BUT THEY CAN SURELY REPLACE A FAULTY PART. PLEASE I AM BEGGING TO MAKE FORD RECAL

Suspension › Rear › Axle › Non-powered Axle Assembly
Filed Jan 18, 2011125,000 milesWV

TL*THE CONTACT OWNS A 2002 FORD WINDSTAR. WHILE DRIVING APPROXIMATELY 1 MPH THE CONTACT STOPPED THE VEHICLE BECAUSE HE THOUGHT HE HAD A FLAT TIRE. WHEN HE GOT OUT OF THE VEHICLE TO INSPECT IT HE NOTICED THAT BOTH REAR TIRES WERE RUBBING THE END OF THE FENDER AND THAT THE AXLE WAS BROKEN. THE VEHICLE WAS TAKEN TO THE DEALER IN SEPTEMBER 2010 AND WAS STILL IN THE DEALERS POSSESSION WHEN THE COMPLAINT WAS FILED SINCE THE PARTS WERE NOT AVAILABLE. THE CONTACT RECENTLY RECEIVED A RECALL NOTICE FOR THE FAILURE, RECALL 10V385000, SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY. THE FAILURE AND CURRENT MILEAGES WERE 125,000.

Suspension › Rear › Axle › Non-powered Axle Assembly
Filed Jan 14, 2011ME

2002 FORD WINDSTAR. CONSUMER STATES RECALL INSPECTION WAS DONE AND PAINT WAS REMOVED FROM LARGE AREA'S OF REAR AXLE FOR INSPECTION. AXLE HAS RUSTED HEAVILY IN THE THREE MONTHS SINCE INSPECTION. FORD MOTOR COMPANY CUSTOMER SERVICE HAS REFUSED TO RESPOND TO LETTERS SENT *TGW

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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2002 Ford Windstar → · Every Windstar year → · How the figures are calculated →