2002 Ford Windstar complaints

TL* THE CONTACT OWNS A 2002 FORD WINDSTAR. THE CONTACT STATED THAT WHILE REFUELING, FUEL BEGAN TO SPILL OUT FROM THE FILLER NECK. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE FUEL PUMP WAS REPLACED. THE FAILURE CONTINUED WHENEVER THE VEHICLE WAS REFUELED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 140,000.

BRAKE LIGHT (RED) SPEEDOMETER AND ODOMETER STOP WORKING CRUISE CONTROL WILL NOT ACTIVATE OR DEACTIVATES WITHOUT WARNING ABS BRAKE LIGHT (YELLOW) FORD TROUBLE CODE C1185 PROBLEM CODES P0171, P0174, P0401 171,174,401, EGR OR SYSTEM TOO LEAN ISSUE. *KB

VEHICLE WAS PARKED AND SOMEONE NOTICED THAT SMOKE WAS COMING FROM UNDER THE HOOD. AN ELECTRICAL FIRE HAD STARTED FROM WINDSHIELD WIPER MOTOR ASSEMBLY AND BURNT THROUGH MOTOR TERMINAL GUIDE. BOTH PARTS HAD TO BE REPLACED. IF THIS PROBLEM WAS NOT CAUGHT EARLY EXTENSIVE FIRE DAMAGE WOULD HAVE OCCURRED. *KB

FRONT RIGHT COIL SPRING BROKEN AND LEFT SIDE SHOW FATIGUE IN SAME AREA. VEHICLE HAD OTHER RECALLS DUE TO HIGH-CORROSION AREAS. *TR

THE BRAKE LIGHT AND ABS LIGHT COME ON INTERMITTENTLY. IT OCCURS MOST OFTEN IN THE SUMMER IN WARM WEATHER AND WHEN I GO OVER BUMPS IN THE ROAD. IN COOLER WEATHER IF I GO OVER A BUMP IN THE ROAD THE BRAKE AND ABS COME ON, JUST BY PULLING OFF THE ROAD AND SHUTTING THE ENGINE OFF AND RESTARTING THE CAR THE BRAKE AND ABS LIGHTS MAY STAY OFF. IT HAS GOTTEN WORSE OVER TIME. ORIGINALLY IT WAS EVERY COUPLE OF MONTHS. NOW IT SEEMS TO COME ON AT LEAST A COUPLE TIMES A WEEK. *TR

ABS, AND SERVICE BRAKE, COME ON SIMULTANEOUSLY. I AM AFRAID THAT STOPPING DISTANCE SHALL BE INCREASED, THUSLY CAUSING PERSONAL & PROPERTY DAMAGE LIABILITY. FEAR OF BRAKING DISTANCE SUDDENLY INCREASED, WHEN DRIVING, ON A PERSONAL DAILY BASIS. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

DRIVING DOWN HIGHWAY,HAD TO SWERVE FOR ANIMAL,VAN STARTED TO SWAY BACK N FORTH,HEARD METAL SCRAPING GROUND,GOT OUT LOOKED TO SEE REAR SWAY BAR HANGING DOWN. THE BAR HAD ROTTED OUT OF FRAME...IS THIS ONE OF THE COMPONENTS COVERED IN THE MULTIPLE RECALLS OF THE SUSPENSION AND ALL THE PROBLEMS RELATED TO THEM...THANKS *TR

RED BRAKE LIGHT CAME ON ALONG WITH TRACTION CONTROL AND ABS LIGHT STOPPING DISTANCE WAS FURTHER THAN NORMAL AND VAN SKIDDED ON WET ROAD. NEED TO ADJUST STOPPING DISTANCE AS IT WAS ALOT FURTHER TO COME TO A STOP. LIGHT IS AN INTERMITANT ISSUE ALONG WITH STOPPING DISTANCE. *TT

TL* THE CONTACT OWNS A 2002 FORD WINDSTAR. THE CONTACT STATED THAT THE HARNESS CONNECTED TO THE ANTI-LOCK BRAKE COMPUTER MELTED AND CAUGHT ON FIRE. THE ABS WARNING LIGHT WAS ILLUMINATED ON THE INSTRUMENT PANEL. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 115,000.

THE WINDSTAR IS MY ONLY MEANS OF TRANSPORTATION AND WHEN DRIVING IT THE SPEEDOMETER WILL FREAK OUT AND ENDED UP BREAKING THE NEEDLE ON THE TACOMETER AND THIS LEADS TO THE THEFT LIGHT POPPING UP WHEN I AM DRIVING DOWN THE ROAD. THIS ACTED UP WHEN I WAS GOING OVER AND INTERSECTION AND ENDED UP STALLING THE VEHICLE RIGHT IN THE MIDDLE AND WHILE A CAR WAS COMING FROM ONE WAY LUCKLY I GOT THE VEHICLE STARTED AND TIME AND GOT OUT OF THERE BUT AFTER TAKING IT TO THE DEALERSHIP THEY COULDNT EVEN FIGURE OUT WHAT COULD BE WRONG I DONT FEEL LIKE LOOSING MY LIFE. *TR

TL* THE CONTACT OWNS A 2002 FORD WINDSTAR. THE CONTACT STATED THAT WHILE DRIVING 10 MPH THE ABS LAMP, TORQUE CONVERTER LAMP AND THE BRAKE WARNING LAMP ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER BUT NOT REPAIRED OR DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 58,000 AND CURRENT MILEAGE WAS 65,000. UPDATED 10/06/11 *BF UPDATED 10/5/11 *CN

THE ABS WARNING LIGHT AND BRAKE WARNING LIGHT ON. RESETS AFTER CAR COOLS DOWN THEN LIGHTS WILL ILLUMINATE AFTER DRIVING AND TEMPERATURE INCREASES. WHEN LIGHTS ARE ILLUMINATED BRAKING DISTANCE SUDDENLY INCREASES AND BRAKE PEDAL FEELS SOFT. HAD THE BRAKE SYSTEM SERVICED AND FLUSHED WITH NEW BRAKE FLUID AND IT DID NOT SOLVE THE ISSUE OF THE ABS AND BRAKE WARNING LIGHTS COMING ON, OR THE INCREASED BRAKING DISTANCE. ALL THE BRAKE PADS HAVE BEEN CHECKED AND ARE IN SERVICEABLE CONDITION. FRONT CALIPERS AND REAR BRAKE DRUM CLYNDERS HAVE BEEN CHECKED AND ALL ARE WORKING CORRECTLY. WHEEL SPEED SENORS HAVE BEEN CLEANED AND CHECKED WITH A METER AND ALL FOUR ARE WORKING CORRECTLY. THE RECALLS FOR THE BRAKE PRESSURE DIFFERENTIAL DEACTIVATION SWITCH WAS DONE IN 2010 AND THERE IS NO EVIDENCE OF FLUID LEAKING AT THIS TIME. SUSPECT PROBLEM WITH ABS ELECTRONIC CONTROL MODULE. *TT

1ST INCIDENT HAPPENED WHILE DRIVING AT HIGHWAY SPEEDS. ABS AND BRAKE LIGHT ILLUMINATED UNTIL CAR WAS TURNED OFF. LIGHTS NOW COME ON RANDOMLY. I TOOK MY VEHICLE TO A FORD DEALERSHIP ON AUG. 31 2002 FOR RECALL ON FRONT AND REAR AXLES. THEY INSTALLED SHACKLES ON SUSPENSION AND SAID THAT EVERYTHING WAS FINE. AFTER I CAME HOME WITH VEHICLE, I NOTICED A CLUNKING SOUND COMING FROM THE R/F WHEEL AREA AND MY OVERDRIVE OFF DASH LIGHT STARTS FLASHING RANDOMLY UNTIL CAR IS TURNED OFF. CONCERNING THE ABS ISSUE, I TOOK MY VEHICLE TO AN INDEPENDENT GARAGE AND THEY TOLD ME I NEEDED TO REPLACE THE ABS CONTROL MODULE, THEN HE TOLD ME THAT THEY DID THE EXACT SAME REPAIR ON ANOTHER 02' WINDSTAR EARLIER THAT WEEK AND THE REPAIR WOULD COST $700-$800 DOLLARS. COINCIDENCE???? *TR

WHILE DRIVING AT NORMAL SPEEDS THE ABS, BRAKE AND TRAC LIGHTS COME ON AND STAY ON. THE VAN WAS STOPPED AND WHEN RESTARTED, THE LIGHTS WERE OFF. THIS HAS REPEATED ALMOST EVERY DAY AND CONTINUES UNTIL TODAY. THERE ARE NO CODES AND THERE SEAMS TO BE NO EFFECT ON THE VAN (EXCEPT MAYBE THE ANTI LOCK BRAKES NOT WORKING). *TR

WHILE DRIVING DOWN MY HILL, MY BRAKE LIGHT CAME ON. NOW MY ABS LIGHT COMES ON WITH MY BRAKE LIGHT. BRAKE FLUID IS PRESENT, BRAKES ARE ALMOST A YEAR OLD. FOR OVER A YEAR NOW, MY VAN AFTER IT BEING TURNED ON AND OFF (ERRANDS, SHOPPING ETC), IT DOES NOT WANT TO START. ONCE IT DOES START, AS I TURN THE WHEEL WHILE IN PARK, IT STALLS. NOW THAT MY BRAKE AND ABS LIGHTS COME ON, AS I TURN THE WHEEL IT WANTS TO STALL WHILE DRIVING. WHEN I AM TURNING MY VEHICLE OFF, I TURN THE KEY DOWN VERY SLOW AND ALL THE WAY DOWN, THAT SEEMED TO ONLY HELP IT RESTART A FEW TIMES. I HAD MY VEHICLE AT THE FORD DEALER FOR THE RECALL IN 2010 DEALING WITH THE CRUISE CONTROL ISSUES. MY OD LIGHT HAS BEEN OFF FOR OVER A YEAR NOW AS WELL. WHILE DRIVING MY VEHICLE, WHEN I AM STOPPED, I NOTICE A WHITE COLORED SMOKE COMING OUT FROM UNDER THE HOOD, AND NO ONE CAN FIND WHERE IT IS COMING FROM, ESPECIALLY HAPPENS WHEN IT IS DAMP OR RAINING OUT, AND ENGINE TEMP IS NORMAL.(I CAN NOT TAKE MY VAN TO AN AUTO CAR WASH DUE TO THE FACT IT STARTS SHAKING, SMOKING AND WON'T RUN OR STAY STARTED WHEN THE UNDER CARRIAGE IS BEING SPRAYED) FUEL PUMP, STARTER AND IGNITION COIL ARE FINE. HAS NEW PLUGS AND WIRES. *TR

TL* THE CONTACT OWNS A 2002 FORD WINDSTAR. THE CONTACT STATED WHILE DRIVING 35 MPH THE BRAKE LIGHT BEGAN TO ILLUMINATE ON THE INSTRUMENT PANEL. THE CONTACT ADDED BRAKE FLUID AND AFTER RESTARTING THE VEHICLE ALL OF THE WARNING LIGHTS ON THE INSTRUMENT PANEL BEGAN TO ILLUMINATE. A CERTIFIED MECHANIC FROM AN AUTHORIZED DEALER EXAMINED THE VEHICLE AND INFORMED THAT CONTACT THAT FLUID WAS LEAKING FROM THE VEHICLE SPEED SENSOR AND SPILLING ONTO THE WIRING HARNESS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHERE IT WAS REPAIRED UNDER THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 09V399000 (VEHICLE SPEED CONTROL). THE DEALER REFUSED TO REPAIR THE FAILURE ASSOCIATED WITH THE WIRING HARNESS AND GAUGES ON THE INSTRUMENT PANEL, WHICH WERE CAUSED BY THE SPEED SENSOR LEAK. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 137,000.

WE WERE DRIVING DOWN THE HIGHWAY AT 75 MPH I SMELLED SMOKE COMING FROM THE ENGINE COMPARTMENT. TOLD THE WIFE AND KIDS I WAS PULLING OVER AND TO GET READY TO BAIL OUT OF VAN AS SOON AS I STOPPED AND TO STAY CLEAR OF IT. WHEN EVERYONE WAS OUT AND SAFE I OPENED THE HOOD AND SAW A FIRE UNDER THE MASTER BRAKE CYLINDER. GOT WATER BOTTLES FROM INSIDE VAN AND A RAG AND PUT THE FIRE OUT. THERE WAS BRAKE FLUID ON THE SWITCH BELOW THE BRAKE MASTER CYLINDER ON THE WIRES TO A SWITCH UNDERNEATH. LATER I CLEANED THE MESS CUT THE WIRES THAT HAD CAUGHT FIRE THE ONES THAT WENT TO THE SWITCH UNDER THE MASTER BRAKE CYLINDER AND WRAPPED THEM SO THEY WOULDN'T GROUND OUT.CONTINUED ON HOME FOR ANOTHER 1 1/2 HRS. WHEN I GOT HOME I TOOK THE SWITCH THAT HAD BURNED UNDER THE MASTER BRAKE CYLINDER OFF AND PUT A BOLT IN IT'S PLACE.I THRU OUT THE SWITCH. I HAVEN'T REPLACED THE SWITCH I ALSO LOST MY CRUISE CONTROL SINCE THE FIRE. I DIDN'T THINK ANYTHING ABOUT IT UNTIL TODAY WHEN I WAS LOOKING UP SOME INFO FOR MY VAN AND READ THAT THIS IS A PROBLEM .

BRAKING DISTANCE SUDDENLY INCREASED; ABS MODULE INTERMITTENTLY FAILS DUE TO DEFECTIVE ECM MODULE. THIS IS A ROUTINE SAFETY ISSUE WITH WINDSTAR VANS THAT HAS NOT BEEN ADDRESSED BY FORD. *TR

TL* THE CONTACT OWNS A 2002 FORD WINDSTAR. THE CONTACT STATED THAT THE ABS WARNING LIGHT WOULD ILLUMINATE WHEN THE BRAKE PEDAL WAS DEPRESSED. THE MANUFACTURER WAS CONTACTED AND DENIED ANY ASSISTANCE WITH REPAIRS TO THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 132,500 AND THE CURRENT MILEAGE WAS 133,000.

TL* THE CONTACT OWNS A 2002 FORD WINDSTAR. THE CONTACT STATED THE STEERING COLUMN MADE NOISE WHENEVER THE CONTACT WAS MAKING A LEFT OR RIGHT TURN. THE CONTACT STATED THE FLUID LEVEL WAS CORRECT, BUT THE FAILURE CONTINUED TO OCCUR. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THE POWER STEERING PUMP NEEDED TO BE REPLACED. THE CONTACT STATED THE FAILURE WAS A MANUFACTURERS DEFECT. THE CONTACT STATED LIGHTS ON THE DASHBOARD AND THE RADIO BEGAN TO FLASH ON AND OFF. THE CONTACT TOOK THE VEHICLE TO THE DEALER AGAIN AND WAS TOLD THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE FAILURE MILEAGE WAS UNKNOWN, BUT THE CURRENT MILEAGE WAS 68,785.

ABS AND BRAKE LIGHTS COMING ON FOR NO APPARENT REASON. HAD RECALL SERVICE ON CRUISE CONTROL AND THE WARNING LIGHTS FOR THE ABS AND BRAKE LIGHTS HAVE BEEN COMING ON INTERMITTENTLY SINCE THAT SERVICE WAS DONE. TALKED WITH THE LOCAL FORD SERVICE DEPARTMENT AND THEY ARE AWARE OF THIS PROBLEM. SAID THAT THE PREVIOUS RECALL ON THE CRUISE CONTROL DIDN'T HAVE ANYTHING TO DO WITH MY WARNING LIGHTS FOR ABS AND BRAKES (BUT THEY HAVE HAD MORE ISSUES WITH THIS PROBLEM THAN THE CRUISE CONTROL RECALL). IF I REMEMBER THE CORRECTLY, THE CRUISE CONTROL RECALL - IT HAD SOMETHING TO DO WITH BRAKE FLUID CONTACT AND POTENTIAL FOR FIRE, MY CRUISE WAS SHORTED OUT AND NOT WORKING - MUST HAVE BEEN FROM BRAKE FLUID. I AM THINKING THAT THIS FLAW HAS SOMETHING TO DO WITH ELECTRICAL COMPONENTS CONNECTED FROM THE BRAKE AND ABS SYSTEM TO THE WARNING LIGHTS BEING SHORTED OUT IN A SIMILAR WAY; IT IS JUST A GUESS, I AM SURE THAT THE REAL MECHANICS KNOW WHAT IS GOING ON.... THIS IS A SAFETY ISSUE AND FORD NEEDS TO RECALL THIS DESIGN FLAW; THE WARNING DEVICE IS NOT WORKING AS DESIGNED. I AM SURE THAT THE $1,600 TO FIX THE PROBLEM IS AN ISSUE FOR FORD. SOMETIMES THE LIGHTS TURN ON WHEN I START THE VEHICLE, SOMETIMES I MAY BE DRIVING AND THEY WILL TURN ON, AT TIMES THE WARNING LIGHTS DO NOT COME ON AT ALL. THE BRAKES ARE NOT EFFECTED FROM WHAT I CAN TELL AND MY FLUID LEVELS ARE NORMAL. I HOPE THAT MY BRAKES DON'T REALLY EXPERIENCE A PROBLEM.

TL* THE CONTACT OWNS A 2002 FORD WINDSTAR. THE CONTACT STATED THAT HEAT WOULD NOT COME OUT THROUGH THE VENTS IN THE FRONT OF THE VEHICLE EVEN THOUGH THE HEAT WAS FUNCTIONING PROPERLY IN THE REAR. IN ADDITION, HEAT WOULD NOT COME THROUGH THE DEFROST VENTS, ALLOWING THE FRONT WINDSHIELD TO BECOME FOGGY AND REDUCE VISIBILITY. THE CONTACT ALSO STATED THAT WHEN THE FAILURES BEGAN, A CLICKING NOISE WOULD EMIT FROM BEHIND THE DASHBOARD. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 113,000 AND THE CURRENT MILEAGE IS 115,000. UPDATED 9/13/11 *CN UPDATED 09/28/11*JB

TL* THE CONTACT OWNS A 2002 FORD WINDSTAR. THE CONTACT STATED THAT THE VEHICLE WAS EXPERIENCING AN INCREASED STOPPING DISTANCE WHENEVER THE BRAKES WERE APPLIED. THIS FAILURE OCCURRED AFTER THE VEHICLE WAS REPAIRED UNDER THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 09V399000 (VEHICLE SPEED CONTROL). THE CONTACT ALSO STATED THAT THE ANTI-LOCK BRAKE AND BRAKE LIGHTS WERE ILLUMINATED ON THE INSTRUMENT PANEL. THE SPEED CONTROL DEACTIVATION SWITCH WAS NOT LEAKING AND THERE WERE NO BRAKE FLUID LEAKS EITHER, BUT THE CONSUMER WAS EXPERIENCING BRAKING ISSUES. THE FAILURE MILEAGE WAS 100,000 AND THE CURRENT MILEAGE IS 115,000. UPDATED 9/13/11 *CN UPDATED 09/28/11

BRAKING DISTANCE SUDDENLY INCREASED, INTERMITTENTLY. FAULT CODE SHOWS ABS ECM FAILURE. *TT

MY WIFE'S 2002 FORD WINDSTAR HAS HAD THE ABS & BRAKE LIGHT ON, ON OUR DASHBOARD FOR A FEW MONTHS NOW. FORD DEALERSHIPS SEEM TO THINK IT A NON ISSUE OR A BRAKE ISSUE. ALL OF MY BRAKES HAVE BEEN REPLACED AND THE PROBLEM STILL EXISTS. I HAVE NARROWED IT TO THE ABS ECM MODULE. *KB

I HAVE 2002 FORD WINDSTAR AND MY REAR LIGHTS ( TAIL LIGHT, BACKUP LIGHTS AND INDICATORS ) KEEPING GOING OFF QUITE OFTEN. IT HAPPENED 4 TIMES IN A SPAN OF 3 MONTHS AND THE DEALER OR OTHER MECHANICS HAVE NO EXPLANATION FOR IT. I NEED TO REPLACE IT NOW AGAIN. WHY DOES IT KEEP GOING OFF SO OFTEN? PLEASE LOOK INTO THE MATTER. *KB

FORD PERFORMED SAFETY RECALL 09S09 IN 2009 BUT ONLY INSTALLED SAFETY WIRING HARNESS 2002. REQUESTED FORD TO REPLACE BOTH SPEED CONTROL DEACTIVATION SWITCH AND ABS MODULE DUE TO THE KNOWN FAILURES INCLUDED IN THE INVESTIGATION, BUT FORD REFUSED AFTER A YEAR THE ABS AND BRAKE WARNING LIGHTS STARTED TO COME ON INTERMITTENTLY, NOW THE WARNING LIGHTS COME ON EVERYTIME THE CAR IS DRIVEN AFTER SEVERAL MILES. BASED ON RESEARCH (HTTP://WWW.2CARPROS.COM/QUESTIONS/FORD-WINDSTAR-2003-FORD-WINDSTAR-ABS-C1185-TROUBLE-CODE), I CAN SEE THAT THIS IS VERY COMMON PROBLEM WITH THIS VEHICLE AND THE PROBLEM AND IT CAUSES BRAKING SAFETY ISSUES IN ADDITION TO FIRE PROBLEM. THE REPLACEMENT OF THE SPEED CONTROL DEACTIVATION SWITCH AND ABS CONTROL MODULE REPLACEMENT SHOULD BE REQUIRED AS PART OF 09S09 RECALL. THE INSTALLATION OF THE WIRING HARNESS ONLY MINIMIZES THE OCCURRENCE OF POSSIBLE FIRE, BUT DOES NOT ADDRESS THE MAIN CAUSE OF THE PROBLEMS OF THE DEFECTIVE DEACTIVATION SWITCH AND ABS MODULE. *TR *KB

TL* THE CONTACT OWNS A 2002 FORD WINDSTAR. THE CONTACT STATED THAT THE ABS AND BRAKE WARNING LAMPS WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT BREAK FLUIDS WERE LEAKING ONTO THE WIRING HARNESS AND AS A RESULT, THEY PERFORMED THE REPAIRS SPECIFIED ON NHTSA CAMPAIGN ID NUMBER: 09V399000 (VEHICLE SPEED CONTROL). THE REMEDY FAILED TO REPAIR THE PROBLEM. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE MILEAGE WAS 100,000 AND THE CURRENT MILEAGE WAS 135,000.

2002 FORD WINDSTAR ABS MODULE FAILURE, INTERMITTENT ABS / BRAKE LIGHT ON, EVENTUALLY ON ALL THE TIME. HAD MODULE SENT OUT FOR REPAIR. TECHNICIAN FOUND A BAD SOLDER JOINT ON MOTHERBOARD. TECHNICIAN REFERRED ME TO THIS WEBSITE; HTTP://WWW.FORDWINDSTARRECALL.INFO/ *KB

TL* THE CONTACT OWNS A 2002 FORD WINDSTAR. THE CONTACT STATED THAT THE ANTI LOCK BRAKE AND BRAKE LIGHTS WERE CONSTANTLY ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, BUT A TEST WAS NOT CONDUCTED TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 82,000. THE VIN WAS UNAVAILABLE.

TL* THE CONTACT OWNS A 2002 FORD WINDSTAR. WHILE THE VEHICLE WAS PARKED AT THE DEALERSHIP TO BE REPAIRED, THE TECHNICIANS STATED THE REAR AXLE WAS COVERED WITH RUST, FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 10V385000 (SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY) THAT COULD BE RELATED TO THE FAILURE. THE MANUFACTURER STATED THE VIN WAS NOT INCLUDED IN THE RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 122,390. UPDATED 09/27/11 *BF UPDATED 2/10/12 *CN

I PURCHASED A 2002 FORD WINDSTAR FROM GENOA FORD GENOA OHIO...WITH THE ABS LIGHT AND BRAKE LIGHT ON...THE SALSEMAN SAID THAT WE HAVE THE CAR PRICED LOW BECAUSE IT WILL NEED BRAKES...WE PURCHASED THE BRAKES AND STILL HAD THE PROBLEM...WE THEN HAD THE MASTER CYLINDER REPLACED THE NEXT DAY 3 DAYS LATER AS WE WHERE DRIVING THE VAN THE ABS AND BRAKE LIGHT TURNED ON AND THE VAN WAS NOT ABLE TO BE STARTED SO IT WAS TOWED FOR THE SECOND TIME...THE DAY BEFORE THIS WE HAD IT AT TIREMAN IN NORTHWOOD TO GET RADIATOR FLUSHED...AND NEW TIRES WHEN WE PULLED AWAY THE VAN LOST ALL POWER AND THEN THE BATTERY WAS REPLACED...SO TODAY AFTER THIS PROBLEM HAPPENED THE MECHANIC TELLS US WE NEED AN ALTERNATOR. IN THE MEAN TIME I HAVE SEARCHED ONLINE AND FOUND THAT RECALL #09S09 DEALS WITH ELECTRICAL ISSUES AS IN THE ABS THE SCDS THE CRUISE CONTROL ETC... SO THIS ISSUE OBVIOUSLY HAS NOT BEEN STOPPED WITH THE RECALL BEING PERFORMED ON MY VEHICLE AT GENOA FORD ON OCT 19, 2009( AS THE MECHANIC [XXX] TOLD ME ON THE PHONE)...SO I HAVE COME HERE TO FILE THIS COMPLAINT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

1. NONE SPECIFIC. THE RECALL HAS BEEN PERFORMED THAT REPLACES SOME WIRING IN ORDER TO AVOID POSSIBLE FIRE. 2. THE FAILURE IS A YELLOW ABS BRAKE LIGHT AND RED BRAKE LIGHT ON THE DASHBOARD INSTRUMENT CLUSTER COMING ON TOGETHER FAIRLY OFTEN BUT NOT ALWAYS. I UNDERSTAND THESE LIGHTS, SPECIFICALLY THE ABS LIGHT, MEANS THE ABS BRAKING SYSTEM IS NOT IN OPERATION MEANING PROBABLE LONGER STOPPING DISTANCES. I SUSPECT AS OTHERS HAVE SUGGESTED THESE LIGHTS ARE CAUSED BY A HEAT BUILDUP PROBLEM IN THE ABS MODULE THAT CAUSES THE MODULE TO WARP AND FAIL. 3. THE PROBLEM IS ONGOING. *KB

I AM THE OWNER OF A 2002 FORD WINDSTAR. I BOUGHT THE VEHICLE WITH 16,000 MILES ON IT AND IT NOW HAS 104,000. I AM CURRENT ON ALL OF THE RECALLS ISSUED BY FORD AS OF JUNE 2011. MY ABS LIGHT, AND BRAKE LIGHT HAVE BEEN COMING ON RANDOMLY THROUGHOUT THE COURSE OF DRIVING DURING THE DAY FOR THE PAST 4 YEARS. I LIVE IN FLORIDA. IT IS ON ALWAYS THROUGHOUT THE SUMMER AND LESS FREQUENT DURING THE WINTER MONTHS. I HAVE HAD THE COMPUTER UPDATED WITH THE LATEST SOFTWARE BY FORD 3 YEARS AGO WHEN THE PROBLEM STARTED OCCURRING... DID NOTHING TO HELP. I HAVE TAKEN IT TO THE FORD DEALERSHIP AND LOCAL MECHANIC. EACH HAVE LOOKED AT IT AND HAVE TOLD ME DIFFERENT THINGS. THE DEALER SUGGESTED I NEEDED A NEW ELECTRONIC CONTROL MODULE. ( I DID THE RECALL SUGGESTED BY FORD AND HAVE THE NEW WIRE HARNESS ON THE VAN. IT HAS DONE NOTHING TO SOLVE THE PROBLEM OF THE ABS LIGHT AND BRAKE LIGHT COMING ON) HE SAYS BECAUSE OF THE HEAT IT WARMS UP AND CAUSES INTERMITTENT ELECTRICAL CONNECTION IN THE UNIT BECAUSE THE FRAGILE BOARD IS BEING STRETCHED AND MALFORMED. THE CODE MOST COMMONLY SCANNED BY PROFESSIONAL MECHANICS IS CODE C1185. THE LOCAL MECHANIC (NOT FORD) TEST DROVE THE VAN AND FOUND ALL KINDS OF ABS CODES COMING UP AND SINKS FAILING. I LEFT IT AT HIS SHOP AND THE NEXT MORNING HE DROVE IT AGAIN AND THE LIGHTS WERE OFF. HE SAID IT IS A COMPUTER ISSUE BECAUSE EVERYTHING DOESN'T JUST FAIL ALL AT ONCE AND THEN NO LIGHTS COME ON THE NEXT DAY IN THE A.M. LATER THAT DAY WHEN I TOOK IT HOME AND IT STARTED TO HE

ABS LIGHT COMES ON, ABS SYSTEM NOT ACTIVE, OCCURS WHEN CAR AND OUTSIDE TEMPERATURES ARE HOT. DIAGNOSTIC INDICATES ECM BOARD FOR ABS IS BAD. CURRENT RECALL FOR BRAKE PRESSURE DIFFERENTIAL DEACTIVATION SWITCH HAD BEEN COMPLETED. BRAKING DISTANCE SUDDENLY INCREASED.

TL* THE CONTACT OWNS A 2002 FORD WINDSTAR. THE CONTACT STATED THAT WHEN COMING TO A STOP WITH HIS FOOT ON THE BRAKE PEDAL, THE VEHICLE SUDDENLY ACCELERATED ON IT'S OWN. THE VEHICLE CRASHED INTO THE REAR END OF A VEHICLE, WHICH CAUSED THE OTHER VEHICLE TO CRASH INTO A VEHICLE AS WELL. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A DEALER WHO HAD NOT DIAGNOSED THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 125,000. UPDATED 09/20/11

2002 FORD WINDSTAR. CONSUMER WRITES IN REGARDS TO VEHICLE RACK AND PINION BEING REPLACED TWICE. *TGW

2002 FORD WINDSTAR, 153028 MILES SAT BECAUSE OF REAR AXLE BROKE CLOSE TO HOME. GOT RECALL NOTICE FROM FORD FOR AXLE. CONTACTED COUNTRY ROADS FORD IN NEW MARTINSVILLE WV. THEY HAD VAN FOR COUPLE MONTHS WAITING FOR AXLE. AXLE WAS REPLACED BUT NO OTHER RECALLS WERE DONE PHYSICALLY. THE MECHANIC SIGNED THAT ALL WAS DONE. I GOT IN VAN, WHICH SAT FOR A COUPLE WEEKS, ATTEMPTED TO STOP AT LITE AND NO BRAKES. PEDAL WENT TO FLOOR. PUMPED BRAKES AN GRABBED E-BRAKE TO STOP INCHES FROM THE CAR IN FRONT OF ME. TOOK IT HOME AFTER FILLING MASTER CYLINDER WITH FLUID. FOUND THAT IT WAS LEAKING THRU THE SWITCH ITSELF. BRAKE FLUID TRAILED TO DIFFERENT CONNECTORS.TOOK IT BACK TO FORD. THEY DID THE RECALL FOR THE BRAKE SENSOR AND THE SUB FRAME. 11S16. NOW THE ENGINES REVS TO 2000 RPM WHEN THE STEERING WHEEL IS TURNED AND WHEN ITS SHIFTED FROM GEAR TO GEAR AT ANY GIVEN MOMENT. REVS UP AT ANY TIME WHICH IS A HAZARD TO ANYONE IN OR NEAR THE VEHICLE WHEN OPERATING AT LITES, IN STORE PARKING AREAS. THE WIRING HARNESS INSTALLED WAS MANUFACTURED 06-27-2008. PART NO. BW7T14A411A35NB CA. DIAGNOSTIC CODES CHANGE WHEN THE BATTERY TERMINALS ARE REMOVED, THEN REPLACED FOR RESETTING COMPUTER. THE CRUISE CONTROL WORKS WHEN IT WANTS TO. SHUTS OFF DURING DRIVING. THE UNCONTROLLABLE ENGINE REVS IS THE MOST SERIOUS OF THE PROBLEMS. CALLED COUNTRY ROADS FORD AGAIN AND THEY SAID IT WASN'T CAUSED BY ANYTHING THEY DID FOR THE RECALLS AND THAT ONLY 3 PERTAINED TO MY VEHICLE. HAVING A DIFFERENT SHOP LOOK AT IT. *TR

2002 FORD WINDSTAR - AT TIMES THE SPEEDOMETER BECOMES STUCK AT HALF THE SPEED I AM TRAVELING - GETS STUCK AROUND 25 MPH EVEN THOUGH I AM GOING 60 MPH. THE ABS LIGHT COMES ON FOR APPARENTLY NO REASON - DEFECT IN ELECTRICAL SYSTEM? I HAVE BEEN TOLD BY MY MECHANIC THAT THERE IS NOTHING WRONG WITH ABS. ACCORDING TO BEST FORD - THERE HAS BEEN NO RECALL FOR THESE ISSUES - OTHER PEOPLE APPARENTLY HAVING SAME ISSUES ACCORDING TO INFO POSTED ONLINE. *TR

BRAKING DISTANCE SUDDENLY INCREASED, ABS AND BRAKE LIGHT ON WHILE DRIVING ABS AND BRAKE LIGHT GET ON. *TR

TL* THE CONTACT OWNS A 2002 FORD WINDSTAR. THE CONTACT STATED THAT THE BRAKE AND ANTI LOCK BRAKING SYSTEM LIGHTS WOULD CONSTANTLY ILLUMINATE ON THE INSTRUMENT PANEL. THE CONTACT ALSO STATED THAT THE IGNITION LIGHT AND CRUISE CONTROL SWITCH DID NOT FUNCTION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP WHERE THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEGE WAS 100,000 AND THE CURRENT MILEAGE WAS 140,000.

TL* THE CONTACT OWNS A 2002 FORD WINDSTAR. THE CONTACT WAS DRIVING 35 MPH WHEN THE BRAKES WERE APPLIED AND THERE WAS A DELAY IN RESPONSE TIME. NEITHER THE DEALER OR MANUFACTURER WAS CONTACTED NOR WAS THE VEHICLE REPAIRED OR INSPECTED. THE FAILURE MILEAGE WAS 100,000.

THE ABS AND BRAKE LIGHT KEEP TURNING ON AND OFF. THIS HAPPENS AS SOON AS THE CAR HAS HEATED UP . IT IS NOT ON WHEN I FIRST START THE CAR IT ONLY COMES ON AFTER I HAVE DRIVE THE CAR FOR A WHILE. THIS PROBLEM HAS PROGRESSIVELY GOTTEN WORSE. WHEN I TALKED TO THE FORD DEALERSHIP, THEY ACTED AS IF THEY HAD NEVER HEARD OF ANY PROBLEMS WITH THE WINDSTARS ABS ECM SYSTEM. THIS SEEMS TO ME TO BE A MAJOR SAFETY HAZARD. I THOUGHT THE ABS BREAKING SYSTEM WAS AN IMPORTANT SYSTEM ON CARS! DOING SOME RESEARCH I HAVE FOUND THAT IT IS DUE A DEFECTIVE PART AND FORD WANTS TO BRUSH IT UNDER THE RUG. NOW I KNOW WHY THE DEALER ACTED AS IF HE HAD NEVER HEARD OF THE PROBLEM BEFORE. THIS SEEMS TO BE A PROBLEM THAT MANY WINDSTARS ARE HAVING AND THEY WANT TO IGNORE IT. THEIR SEEMS TO BE NO CONCERN FOR SAFETY HERE. I ONLY FOUND OUT ABOUT THIS PROBLEM BY GOING ON THE INTERNET AND ASKING WHAT WAS WRONG WITH MY VAN. I HOPE FORD ADMITS TO THIS PROBLEM AND ADDRESSES IT SO NO LIVES ARE LOST DUE TO POOR BRAKE PERFORMANCE! *TR

TL* THE CONTACT OWNS A 2002 FORD WINDSTAR. THE CONTACT STATED THAT THE ABS, BRAKE AND AIR BAG WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 09V399000 (VEHICLE SPEED CONTROL) BUT THE FAILURE RECURRED. NEITHER THE DEALER NOR THE MANUFACTURER WAS CONTACTED IN REGARDS TO THE MOST RECENT FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 154,000.

BRAKING DISTANCE SUDDENLY INCREASED. *TR

TL*THE CONTACT OWNS A 2002 FORD WINDSTAR. THE CONTACT RECEIVED NOTIFICATION OF RECALL NUMBER:11V030000 (STRUCTURE: FRAME AND MEMBERS:UNDERBODY SHIELDS) AND TOOK THE VEHICLE TO THE DEALER; HOWEVER, THE ENTIRE MOUNT WAS COVERED WITH RUST AND THE RECALL REPAIR DID NOT CORRECT THE FAILURE. THE DEALER ADVISED HIM THAT THEY WERE ONLY RESPONSIBLE FOR WHAT WAS INDICATED IN THE RECALL AND OFFERED NO FURTHER ASSISTANCE. THE MANUFACTURER WAS AWARE OF THE FAILURE. NO REPAIRS WERE PERFORMED. THE CURRENT AND FAILURE MILEAGES WERE 130,000.

CHECK TRACTION CONTROL APPEARS ON THE DIGITAL READOUT. THE ABS, BRAKE AND TRAC OFF WARNING LIGHTS COME ON AT THE SAME TIME. TURNING OFF VEHICLE RESETS ALL THE WARNING LIGHTS TEMPORARILY. MORE FREQUENT DURING WARM WEATHER, BUT OCCURS YEAR ROUND. VERY CONCERNING TO ME AS ABS AND TRACTION CONTROL ARE DISABLED WHEN LIGHTS COME ON. *TR

FORD MOTOR COMPANY MAIN TOPIC: VEHICLESERVICEISSUES YOUR INQUIRY: MY VEHICLE WAS RECALLED FOR A REPAIR. I TOOK MY FORD WINDSTAR TO BOB MACXEY DEALERSHIP ON 06/03/2011 FOR RECALL SERVICE. WHEN I TOOK MY VAN IN , IT RAN SMOOTH , I JUST HAD AN AUTO STARTER PUT ON THE VAN THIS WINTER AND YOU COULDN'T EVEN TELL WHEN THE VAN WAS ON. I WENT TO PICK THE VAN UP AND WAS TOLD I WOULD HAVE TO LEAVE IT OVERNIGHT TO SEAL/GLUE. I WAS TOLD THEY DIDN'T HAVE A LOANER SO I HAD TO PAY MY SUPERVISOR TO PICK ME AND MY KIDS UP FROM SCHOOL. WHEN I PICKED THE VAN UP IT WAS RIDING VERY ROUGH AND LOUD. THIS IS THE VAN MY WIFE AND CHILDREN USE EVERYDAY, NOW IT SOUNDS LIKE A TRUCK AND IT IS SHAKING AND VIBRATING MORE. I TOOK THE VAN BACK AND SPOKE WITH THE MANAGER WAYNE DALLWEIN. HE TOLD ME I WAS LUCK IT DIDN'T SOUND WORSE THAN THAT BECAUSE IT WAS AN OLD VAN. I EXPLAINED TO HIM THE VAN WAS NOT LIKE THAT WHEN I BROUGHT IT IN. HE INSIST THERE WAS NOTHING MORE HE COULD DO. THIS IS THE WORST SERVICE I HAVE EVERY RECIEVEDAND MY VAN IS NO A WRECK. I EVEN HAS A RUST HOLE ON THE SIDE THAT WAS NOT THERE AND SOMETHING COMING FROM THE BOTTOM ON THE DRIVER SIDE THAT WAS NOT THERE. I PLAN TO FILE A COMPLAINT WITH BBB BUT WANTED TO TRY TO RESOLVETHIS ISSUE FAIRLY FIRST. PLEASE DO NOT SEND ANYONE ELSE TO THIS DEALERSHIP. OWNER: YES VEHICLE IDENTIFICATION NUMBER: [XXX] MILEAGE: 17000 VEHICLE LOCATION: INPOSSESSION IF CONTACTED DEALER: YES DEALER NAME: BOB MAXEY OWNER FIRST NAME: [XXX] OWNER LAST NAME: [XXX] OWNER EMAIL

TL*THE CONTACT OWNS A 2002 FORD WINDSTAR. THE CONTACT RECEIVED RECALL NOTICE 09V399000 (VEHICLE SPEED CONTROL) AND TOOK THE VEHICLE TO A DEALER TO BE REPAIRED; HOWEVER, DUE TO A BRAKE FLUID LEAK IT CAUSED THE WIRING HARNESS TO BURN. THE DEALER ADVISED THE CONTACT THAT THE WIRING HARNESS HAD NOT BEEN COVERED UNDER THE RECALL; THEREFORE, DID NOT CHECK THAT COMPONENT WHEN THE RECALL WORK WAS PERFORMED. THE MANUFACTURER WAS AWARE OF THE FAILURE. THE CURRENT AND FAILURE MILES WERE 145,000.

ALL THE TIME WHEN I'M DRIVING THE ABS/BRAKE LIGHT STAYS ON, THE VEHICLE DOES NOT STOP PROPERLY. THE #10 AND 15 FUSE BLOWS OUT REGULARLY AND CAUSES THE AIR, ODOMETER, OVERDRIVE TO NOT WORK. I SMELL BURNING ELECTRICITY, AND SEE SMOKE COMING FROM HOOD WHILE DRIVING. SOME MORNING MY VAN DOESN'T START DUE TO BATTERY DRAINAGE. CHECK ENGINE LIGHT WILL NOT STAY OFF CAUSING IT NOT PASS INSPECTION. BRAKE FLUID LEAKING. I TRULY BELIEVE THAT THE BRAKE FLUID LEAK IS CAUSING THESE PROBLEMS, AND IT LOOKS LIKE I'M NOT THE ONLY PERSON. WITH THE SPEED CONTROL RECALL THE ABS MODULE AND ECM NEEDED TO BE INCLUDED. *TR