Page 14 of 28 · complaints 651–700 of 1,353

2002 Ford Windstar complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2002 record →

Unknown or Other
Filed Jan 7, 2011132,000 milesNH

I'M ONE OF THE LUCKY FOLKS THAT HAS A 2002 WINDSTAR SITTING IN MY LOCAL FORD LOT WAITING ON THE REAR AXLE TO COME IN SO IT CAN BE REPAIRED. WHAT I WANTED YOU TO KNOW IS THAT MY SUBFRAME IS VERY RUSTY TOO. I HAVEN'T HAD A FAILURE YET, BUT MY MECHANIC SUGGESTED I GET IT UNDERCOATED TO TRY TO STOP IT FROM DETERIORATING EVEN MORE. I'M VERY CONCERNED AS IT'S MY WIFE'S CAR USUALLY, AND I THINK FORD SHOULD BE REQUIRED TO INSPECT EACH ONE OF THESE CARS WHILE THEY'RE SITTING IN THEIR LOTS TO DETERMINE IF FAILURE IS IMMINENT (LIKE WHAT THEY DID WITH THE AXLES). THAT WOULD BE VERY LITTLE TO ASK AND EASILY DONE SINCE THEY'RE STILL TELLING US THE AXLES WON'T BE AVAILABLE TILL POSSIBLY LATE MARCH. THANK YOU./CGS

Service Brakes, Electric
Filed Jan 4, 201179,000 milesCA

FORD WINDSTAR 2002 ABS BRAKE LIGHT TURNS ON AND OFF FOR NO REASON. *TR

Service Brakes, Hydraulic
Filed Jan 3, 2011160,000 milesOR

I HAVE A 2002 FORD WINDSTAR LX. MY AN HAS BEEN RECEIVING REGULAR SERVICE EVER SINCE WE PURCHASED IT IN 2003. I'VE HAD A ABS AND BRAKE LIGHT TURNING ON A RANDOM TIMES AND IT HAS BEGUN TO AFFECT BRAKE STOPPING DISTANCE. I'VE LOOKED INTO THIS PROBLEM AND IT SEEMS TO BE A VERY COMMON PROBLEM WITH THE WINDSTARS. MANY SAY THIS PROBLEM CAN BE FIXED BY REPLACING THE ABS ECM MODULE WHICH IS VERY COSTLY TO REPLACE. *TR

Structure › Frame and Members
Filed Jan 3, 201189,000 milesNY

WEST HER FORD OF AMHERST ADVISED US TO REPLACE THE FRONT SUB FRAME ON OUR 2002 WINDSTAR BECAUSE IT WAS CRACKED DUE TO ROAD SALT. ALTHOUGH IT PASSED NYSI, THEY TOLD US IT WASN'T SAFE TO DRIVE, SO WE SPENT $1600 TO REPLACE IT (RATHER THAN REPLACE THE VEHICLE). NOW, THEY'VE RECALLED THE REAR AXLE FROM THE SAME MODEL AND YEAR VEHICLE FOR THE SAME PROBLEM (CRACKED DUE TO ROAD SALT). *TR

Electrical System
Filed Jan 3, 2011ID

IN MY 2002 WINDSTAR THE ABS AND BRAKE LIGHTS COME ON WHILE DRIVING AND WILL GO OFF ONLY TO COME BACK ON ANOTHER TIME WHILE DRIVING. IN 2009 WE HAD THE SAFETY RECALL TAKEN CARE OF, BUT IT DID NOT RESOLVE THE ISSUE. NOW I AM NOTICING WHILE I HAVE THE VAN RUNNING, HEAT AND RADIO ON, THE RADIO AND CLOCK LIGHTS WILL GO ON AND OFF. ALSO, THE BACK DOORS DO NOT ALWAYS UNLOCK AND IT WILL TAKE SEVERAL TIMES OF PRESSING THE POWER DOOR LOCKS TO UNLOCK BEFORE THEY WILL UNLOCK. I AM FEARFUL THERE WILL BE AN ISSUE AND I WILL NEED TO GET MY DAUGHTER OUT QUICKLY AND WON'T BE ABLE TO BECAUSE OF THE DOOR LOCK ISSUE. *TR

Suspension › FrontCrash
Filed Dec 31, 2010167,000 milesNC

FORD WINDSTAR VAN, WHICH WAS ALREADY SUBJECT TO REAR AXLE RECALL, AND THE REAR AXLE DID BREAK ON IT IN MAY, AND WAS REPLACED AND I RECEIVED REIMBURSEMENT FOR THE REPLACEMENT FROM FORD. HOWEVER, ANOTHER INCIDENT HAPPENED IN DECEMBER. MY 21 YEAR OLD SON WAS IN AN ACCIDENT DRIVING THIS VAN ON THURSDAY, DEC. 16. THE VAN LOST TRACTION AND PULLED TO THE RIGHT, PULLING HIM INTO A DITCH AND DOWN A STEEP EMBANKMENT. THE FRONT OF THE VAN WAS RIPPED OFF, TIRES SLASHED, VAN ALMOST FLIPPED OVER, AND THE AIRBAGS NEVER DEPLOYED. HE HIT A DIRT EMBANKMENT HEAD ON GOING ABOUT 30-35 MPH. THE ROADS WERE ICY THAT DAY, AND HE WAS ON A CURVE... THE VAN WOULD NOT RESPOND TO STEERING TO CORRECT THE DIRECTION THE VAN WAS GOING. I EXPERIENCED SOMETHING SIMILAR LAST WINTER; THE VAN SEEMED TO PULL TO THE RIGHT, GOING OFF THE ROAD WITHOUT ALLOWING THE DRIVER TO CONTROL THE VEHICLE. HOWEVER, WHEN I WENT OFF THE ROAD, IT WAS IN A SHALLOW DITCH AND IT CAUSED NO DAMAGE TO THE VAN. MY SON WAS NOT AS FORTUNATE, AND HE COULD HAVE BEEN SEVERELY INJURED. I FEEL THAT THIS MAY HAVE SOMETHING TO DO WITH THE CURRENT INVESTIGATION INTO THE FRONT SUSPENSION... THE VAN COULD NOT BE CONTROLLED, AND PULLED TO THE RIGHT. OUR INSURANCE CO. IS TAKING CARE OF THIS, AND I DON'T KNOW THE CURRENT LOCATION OF THE VAN. IT IS TOTALED, I KNOW THAT. I ASKED STATE FARM TO CHECK OUT THE FRONT SUSPENSION FOR WEAKNESS OR RUST, BUT DON'T KNOW IF THEY'LL KNOW WHAT TO LOOK FOR, ESPECIALLY SINCE THE FRONT IS SO DAMAGED FROM THE WRECK THAT THE

Service Brakes, Hydraulic
Filed Dec 30, 2010195,000 milesCA

CAN YOU PLEASE HELP ME WITH MY ABS-BRAKE LIGHT ON MY 2002 FORD WINDSTAR? *TR

Air Bags › FrontalCrash1 injured
Filed Dec 28, 2010120,000 milesWI

TL* THE CONTACT OWNS A 2002 FORD WINDSTAR. THE CONTACT WAS DRIVING APPROXIMATELY 30 MPH WHEN HE CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE FACE AND LEG AND WAS TRANSPORTED TO THE HOSPITAL VIA AMBULANCE. A POLICE REPORT WAS AVAILABLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT REPAIR FACILITY. THE MANUFACTURER WAS CONTACTED IN REGARDS TO THE AIR BAG FAILURE. THE MANUFACTURER RESPONDED SIX MONTHS LATER STATING THAT THERE WAS NOT ENOUGH IMPACT FOR THE AIR BAGS TO HAVE DEPLOYED AND WOULD NOT PROVIDE ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Dec 23, 2010ME

2002 FORD WINDSTAR LX. CONSUMER STATES PROBLEM WITH BRAKE SYSTEM *TGW THE CONSUMER STATED THE FRONT WHEEL BEARINGS, ENGINE GASKET AND FUEL INJECTOR NEEDED TO BE REPLACED. THE ABS LIGHT ILLUMINATED. *JB

Electrical System
Filed Dec 22, 2010CO

ABS, BRAKE AND T/C LIGHTS ALL COME ON AT THE SAME TIME. THIS HAPPENS OFF AND ON FOR THE PAST COUPLE OF MONTHS. HAD CAR HOOKED UP TO FIND THE FAILURE CODE AND WAS TOLD THERE WERE TOO MANY, SO THEY CLEARED THE CODES AND SAID TO BRING IT BACK IF THE LIGHTS COME ON AGAIN. THEY HAVE COME ON AGAIN AND I NOTICE THEY SOMETIMES WILL COME ON WITH ACCELERATED SPEED. *TR

Service Brakes, Electric
Filed Dec 20, 2010138,000 milesMO

2002 FORD WINDSTAR - HAVING ISSUES WITH EMERGENCY BRAKE LIGHT ON, ABS LIGHT ON AND TRACTION CONTROL LIGHT ON. HAVE DONE SOME RESEARCH AND THIS IS A VERY COMMON PROBLEM THAT HAS NOT BEEN RECALLED. BRAKING DISTANCE IS GREATLY INCREASED. ABS SYSTEM DOES NOT FUNCTION. *TR

Service Brakes, Hydraulic
Filed Dec 17, 201090,000 milesWI

I OWN A 2002 FORD WINDSTAR MINIVAN AND HAVE HAD ISSUES WITH THE BRAKE LIGHT AND ABS LIGHT STAYING ON. I HAVE HAD THE VEHICLE TO THE SHOP FOR RECALL WORK AND THE LIGHT REMAINED ON. I HAD THE ABS MODULE REPLACED AND THE LIGHT STILL STAYS ON. THE VEHICLE SMELLS LIKE BURNING FLUID AFTER BEING DRIVEN AND THE BRAKES HAVE GONE OUT TWICE NOW FOR SHORT PERIODS OF TIME. THIS IS A SAFETY HAZARD. THIS HAS BEEN GOING ON FOR OVER A YEAR AND NO ONE CAN SEEM TO FIGURE OUT THE PROBLEM. *TR

Air Bags
Filed Dec 17, 2010146,982 milesOH

WHILE DRIVING MY 2002 FORD WINDSTAR MY AIR BAG WENT OFF. I WAS DRIVING ABOUT 35 MILES PER HOUR AND JUST CROSSED A RAILROAD TRACK. THERE WAS NO COLLISION AND NO DAMAGE TO THE VEHICLE. THE APROX COST TO REPLACE AIRBAGS IS 2000 FORD SAYS THEY CANT DO ANYTHING TO HELP ME. THEY WOULD LIKE TO SEE WHY IT DID IT BUT I WOULD HAVE TO PAY FOR IT. *TR

Service Brakes, Hydraulic
Filed Dec 15, 2010FL

2002 WINDSTAR - BRAKE AND ABS INDICATOR LIGHTS ON DASHBOARD INTERMITTENTLY ACTIVATED. LIGHTS WILL COME ON AT RANDOM, SOMETIMES AT ENGINE START, OTHER TIMES WHILE DRIVING. BOTH LIGHTS WILL ILLUMINATE AT THE SAME TIME. TURNING THE ENGINE OFF AND ON WILL CAUSE THEM TO GO OUT. *TR

Suspension › Rear
Filed Dec 14, 2010125,000 milesIN

TL* THE CONTACT OWNS A 2002 FORD WINDSTAR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE REAR AXLE FRACTURED CAUSING THE REAR WHEELS TO CAVE IN. THE VEHICLE WAS TOWED TO A DEALER WHO INFORMED THE CONTACT THAT THEY WOULD NEED TO REPLACE THE REAR AXLE. THE VEHICLE WAS NOT REPAIRED DUE TO THE PART BEING ON A BACK ORDER. THE FAILURE MILEAGE WAS APPROXIMATELY 125,000.

Suspension › Rear › Axle › Non-powered Axle Assembly
Filed Dec 10, 2010NH

2002 FORD WINDSTAR. CONSUMER STATES THAT WHEN THE VEHICLE WENT IN FOR INSPECTION FOR A RECALL THE CONSUMER WAS INFORMED THAT THE AXLE WAS CRACKED. *KB THE CONSUMER WAS INFORMED IT WOULD BE 3-4 MONTHS BEFORE THE VEHICLE IS RETURNED TO HIM. PRIOR TO THE AXLE FAILURE, THE TRANSMISSION HAD TO BE REPLACED AND THE REAR DOOR WOULD SPONTANEOUSLY OPEN. *JB

Suspension › Rear
Filed Dec 10, 201096,000 milesOH

REAR AXLE RECALL ON 2002 FORD WINDSTAR, WE RETURNED OUR CAR IN SEPTEMBER FOR A RECALL NOTICE, THEY ADVISED US THAT THEY WOULD KEEP OUR WINDSTAR UNTIL APPROXIMATELY MARCH 2011. THE VAN IS SITTING OUTSIDE IN A FIELD PARKING AREA AND IS EXPOSED TO ALL WEATHER CONDITIONS. WE FEEL THAT THERE WILL BE DAMAGE DONE TO THE VAN BY SITTING IN THIS FIELD. OVER THIS TIME PERIOD. *TR

Structure › Frame and Members
Filed Dec 5, 2010171,097 milesMN

WHILE DRIVING OUR VAN FIRST SEEMED TO BE PULLING IN THE BACK TO THE RIGHT (REAR PASSENGER SIDE. MY HUSBAND INSPECTED THE TIRE AND THOUGHT MAYBE WE NEED TO GET NEW TIRES SOON. IT SEEMED TO BE SOMEWHAT DRIVABLE WHEN WE WERE ON THE DRY PAVEMENT, BUT WE HAVE ALOT OF SNOW COVERED ROADS AS WELL AND ON THESE THE VEHICLE WAS ALMOST COMPLETELY UNMANAGEABLE. IT WAS CONSTANTLY FISHTAILING THE WHOLE WAY DOWN OUR SNOW COVERED RURAL ROAD. WHEN WE FINALLY GOT HOME, MY HUSBAND PULLED IT INTO THE GARAGE. RIGHT AWAY HE NOTICED THE REAR PASSENGER SIDE WHEEL WAS TURNED INWARD, WHICH HAD NOT BEEN VISIBLE A FEW HOURS EARLIER WHEN HE HAD INSPECTED IT. WHEN HE LOOKED UNDERNEATH, SURE ENOUGH THE BACK AXEL WAS BROKEN ABOUT 1/4 OF THE WAY FROM THE RIGHT WHEEL. I AM GRATEFUL WE MADE IT HOME SAFELY. THREE TIMES ON OUR WAY HOME OUR VAN WAS FISHTAILING AND ANOTHER VEHICLE WAS COMING FROM THE OPPOSITE DIRECTION AND WE NEARLY HAD AN ACCIDENT. VERY SCARY! I COULDN'T DRIVE OVER 45 MPH ON THE PAVEMENT, OR 20 MPH ON THE SNOW COVERED, SLUSH COVERED ROADS. THE VAN FELT LIKE IT WAS SLIDING ALL OVER FROM THE BACK. *TR

Electrical System
Filed Dec 2, 2010103,000 milesOK

SERIOUS INTERMITTENT ELECTRICAL ISSUES WITH 2002 FORD WINDSTAR. BREAK AND ABS LIGHT HAVE BEEN ILLUMINATED INTERMITTENTLY IN THE INSTRUMENT CLUSTER PANEL SINCE PURCHASING THE CAR IN OCTOBER 2007. THEN IN MARCH 2010, AFTER SMELLING ELECTRICAL BURNING, THE BATTERY LIGHT BEGAN INTERMITTENTLY ILLUMINATING AND GO OFF WHEN GAS IS APPLIED FOR A FEW MOMENTS. ASSUMING POSSIBLE ALTERNATOR OR BATTERY ISSUE, CHANGED OUT THE TWO COMPONENTS. BREAK AND ABS LIGHT AND BATTERY AGAIN BEGAN ILLUMINATING, AND DOOR LOCKS BEGAN NOT WORKING. FORD DEALER PERFORMED 2009 ABS RECALL CORRECTION, BUT ELECTRICAL ISSUES REMAINED. THEN ALL ELECTRICAL COMPONENTS STOPPED WHILE I WAS DRIVING WITH MY CHILDREN ON A BUSY STREET. LOST POWER STEERING, DOORS ALL LOCKED, BREAKS WENT OUT, ODDLY THE INTERIOR LIGHTS BLINKED ON AND OFF LIKE AN AIRPLANE EMERGENCY LIGHTING WOULD DURING A CRASH LANDING. UNABLE TO UNLOCK BACK DOOR TO REMOVE MY TODDLER FROM THE CAR SEAT, AND HAD TO PRAY NO ONE WOULD SLAM ME FROM BEHIND WHILE I CRAWLED INTO THE BACKSEAT AND UNLATCHED HIM (BECAUSE BACK LIGHTS WERE NOT LIT) THEN EXITED THE CAR. HAD TO BE JUMPED TO RESTART. CHANGED 3 BATTERIES AND 4 ALTERNATORS (2 WERE MOTOR CRAFT) SINCE MARCH 2010. ONE ALTERNATOR BLEW WITHIN MOMENTS AFTER THE CAR WAS STARTED AFTER CHANGING IT. MECHANIC MENTIONED HE NOTICED AN ARC FLASH PRIOR TO ITS BLOWING. REPLACED ALL NEW WIRES GOING INTO AND OUT OF THE ALTERNATOR, ALL NEW BATTERY CABLES. REPLACED SERPENTINE BELT AND SEVERAL FUSES. BATTERY LIGHT STILL COMES ON.

Service Brakes, Hydraulic
Filed Dec 2, 2010100,000 milesIN

AFTER HAVING THE 2002 WINDSTAR SERVICED AT A FORD DEALERSHIP FOR A RECALL RELATED TO ABS FAILURE AND POSSIBLE FIRE WE NOTICED A BURNING PLASTIC SMELL. THE SMELL LASTED THE ENTIRE DAY AFTER PICKING THE WINDSTAR UP AT THE DEALERS. WE IMMEDIATELY CALLED THE SERVICE DEPT TO REPORT THE SMELL AND THEY STATED THE BURNING SMELL COULD NOT BE RELATED TO THE SERVICE THEY PERFORMED. THE ABS AND BRAKE LIGHT CAME ON LATER THAT DAY AND HAS NOW BEEN ON INTERMITTENTLY EVER SINCE. WE HAVE NOTICED AN INCREASED STOPPING DISTANCE IN WET WEATHER. WE HAVE NOW HAD THE WINDSTAR IN AND HAD IT DIAGNOSED AND THE CODES STATE THAT ALL 4 ABS WHEEL SPEED SENSORS HAVE FAILED. THAT WOULD INCLUDE THE BRAND NEW WHEEL SPEED SENSORS THAT HAVE BEEN REPLACED IN AN EFFORT TO GET THE ABS AND BRAKE LIGHTS TO GO OUT. WHEN THE CODES ARE CLEARED THE ABS LIGHT WILL STAY OFF ANYWHERE FROM MINUTES TO HOURS DEPENDING ON EACH RESET. IT IS MY BELIEF THAT THE BRAKE PROBLEM IS RELATED TO THE RECALL. *TR

Electrical System › Instrument Cluster/Panel
Filed Dec 1, 201084,000 milesIL

THE ABS LIGHT CONTINUES TO STAY ON AT ALL TIMES. PERIODICALLY, THE BRAKE LIGHT ALSO LIGHTS UP AND SIMULTANEOUSLY, THE SPEEDOMETER DOESN'T WORK. THE BRAKE LIGHT AND SPEEDOMETER MALFUNCTIONING OCCURS ABOUT ONCE A MONTH. I'VE TAKEN MY CAR INTO A FORD DEALERSHIP TO CHECK THE ABS LIGHT. THEY SAY THE ENTIRE MODULE NEEDS REPLACED, BUT THERE'S NOTHING WRONG WITH THE CAR MECHANICALLY. THE RECALL FOR THE SCDS HAS ALREADY BEEN PERFORMED ON MY CAR, BUT THE ABS LIGHT ERROR HAS NEVER BEEN CORRECTED. TO REPLACE THE MODULE, THE DEALERSHIP TOLD ME I WOULD HAVE TO PAY $1800. I HAVE COME TO UNDERSTAND THAT THERE ARE MANY FORD WINDSTAR OWNERS WHO HAVE THE EXACT SAME PROBLEM AND I BELIEVE THAT THIS PROBLEM IS DUE TO FAULTY MATERIALS OR WIRING. I HAVE THREE CHILDREN AND ONE ON THE WAY AND DON'T FEEL SAFE DRIVING THIS VEHICLE WITHOUT THE PROPER SAFETY FEATURES I WAS PROMISED - INCLUDING ANTI-LOCK BRAKES. *TR

Engine and Engine Cooling
Filed Nov 29, 201080,000 milesCA

ABS BRAKE LIGHT COMES ON WHEN THE CAR GETS HOT. WHEN THE CAR IS COLD THERE IS NO PROBLEM WITH THE ABS SYSTEM. THE AIR BAG LIGHT CAME ON AT ABOUT 75,000 MILES, COST TO REPLACE CIRCUIT BOARD 675 DOLLARS. THE ENGINE INTAKE MANIFOLD WARPED WHICH TURNED ON THE ENGINE REPAIR LIGHT, COST 950 DOLLARS TO REPAIR. UPDATED 01/20/11 *BF

Visibility › Defroster/Defogger/Hvac System
Filed Nov 28, 201073,000 milesFL

THE HEATER DOES NOT WORK GOING TO THE FEET IN MY VAN. IT PUSHES AIR THROUGH THE OTHER COMPONENTS WHEN SELECTED BUT NEVER TO THE FEET. *TR

Service Brakes, Hydraulic
Filed Nov 28, 201085,000 milesFL

MY 2002 FORD WINDSTAR HAS HAD THE ABS AND BRAKE LIGHT INDICATORS ON MY DASHBOARD ILLUMINATED. I HAVE HAD THE VAN INSPECTED AND THEY SAID THIS IS COMMON IN THE WINDSTAR AND THAT WHEN THEY ARE LIT UP THAT THE ABS BRAKING SYSTEM IS NOT WORKING AND IS UNSAFE. *TR

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip › Control Unit/Module
Filed Nov 28, 201075,000 milesTX

AT THIS TIME THERE HAS NOT BEEN AN INCIDENT, HOWEVER FORD IS NOT TAKING THE ABS MODULE PROBLEM SERIOUSLY. MY 2002 FORD WINDSTAR SE CURRENTLY HAS THE ABS AND BRAKE WARNING LIGHTS COME ON AT RANDOM TIMES. THESE LIGHTS STAY ON FOR A PERIOD OF TIME AND THEN WHEN VAN IS RESTARTED SOMETIMES THEY ARE STILL ON AND SOMETIMES THEY ARE NOT. I DO NOT HAVE THE MONEY TO FIX FORD'S FLAW. *TR

Service Brakes, Hydraulic
Filed Nov 24, 2010182,000 miles00

I OWN A 2002 FORD WINDSTAR WHICH WAS RECALLED IN DECEMBER 2009 FOR THE LEAKING SCDS, FORD REF 09S09. MY LOCAL DEALERSHIP REPAIRED THE SWITCH BY INSTALLING A JUMPER SWITCH IN THE HARNESS. TODAY 20TH NOVEMBER 2010, I HAVE HAD MY VAN BACK AT THE FORD DEALERSHIP AS I HAVE HAD A MAJOR BRAKE FLUID LEAK FROM THE SCDS WHICH WAS LEAKING ONTO MY ABS MODULE SWITCH. I ASSUMED THIS WAS COVERED UNDER THE EXISTING RECALL, BUT FORD REFUSED TO PAY FOR THE REPAIR AND I HAD TO PAY FOR IT MYSELF. I HAD THE SERVICE REP CONTACT FORD, CANADA AND AGAIN THEY REFUSED TO WARRANTY THE REPAIR. I AM DISGUSTED AT THE ATTITUDE OF FORD. I HAD TO PUT IN 500ML OF BRAKE FLUID INTO MY MASTER CYLINDER OVER A PERIOD OF 3 DAYS, THAT'S HOW BAD MY LEAK WAS. THE SERVICE REP AT FORD CONFIRMED THAT THE SCDS WAS LEAKING AND AFTER I REFUSED TO DRIVE THE VAN FROM THE DEALERSHIP, THEY STILL REFUSED TO PAY FOR THE REPAIR, THEY TOLD ME THEY HAD DONE ALL THEY COULD UNDER THE EXISTING RECALL NUMBER 09S09 AND THAT WAS ALL THEY WERE OBLIGED TO DO. I WOULD LIKE THIS DOCUMENTED AS THIS WAS A SERIOUS BRAKE FLUID LEAK AND A POTENTIAL FIRE RELATED INCIDENT AND FORD OF CANADA REFUSED TO DEAL WITH THIS VERY SERIOUS SAFETY ISSUE. THANKS *TR

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip › Control Unit/Module
Filed Nov 23, 201082,000 milesPA

TL*THE CONTACT OWNS A 2002 FORD WINDSTAR. THE CONTACT STATED THAT AFTER THE VEHICLE WAS INSPECTED BY A DEALER THEY INFORMED HIM THAT HIS ABS SYSTEM FAILED AND NEEDED TO REPLACE THE MODULE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 82,000. UPDATED 01/26/11*LJ THE CONSUMER STATED THE ABS AND BRAKE LIGHT WOULD NOT CLEAR ON THE DASHBOARD. THE CONSUMER WAS INFORMED THE ABS MODULE NEEDED TO BE REPLACED. UPDATED 03/23/11*JB

Power Train › Automatic Transmission
Filed Nov 22, 2010PA

TL* THE CONTACT OWNS A 2002 FORD WINDSTAR. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 15 MPH, THE TRANSMISSION FAILED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE TRANSMISSION WAS REPLACED UNDER THE SERVICE WARRANTY. THE TRANSMISSION FAILURE REOCCURRED SIX MONTHS LATER AND WAS REPLACED WITH A NEW TRANSMISSION. THE TRANSMISSION AND RADIATOR WERE REPLACED ON TWO DIFFERENT OCCASIONS. THE CONTACT PAID THE COST FOR THE REPAIR EXPENSE FOR THE ONE RADIATOR REPLACEMENTS. IN ADDITION, THE VEHICLE EXPERIENCED A FAILURE WITH THE FRONT BRAKES AND FRONT ROTORS, WHICH HAD REQUIRED ANNUAL REPLACEMENT . ALSO, WHILE DRIVING THE REAR AXLE FRACTURED. THE FAILURE MILEAGE WAS UNKNOWN.

Service Brakes, Hydraulic
Filed Nov 22, 2010109,000 milesIA

TL*THE CONTACT OWNS A 2002 FORD WINDSTAR. THE CONTACT STATED THAT THE ABS AND BRAKE LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THE ABS WOULD FAIL WHEN THE LIGHT ILLUMINATED. THE CRUISE CONTROL AND SPEEDOMETER ALSO MALFUNCTIONED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 109,000 AND THE CURRENT MILEAGE WAS APPROXIMATELY 115,000.

Service Brakes, Hydraulic
Filed Nov 19, 2010182,500 miles00

LEAKING BRAKE FLUID ON MY 2002 FORD WINDSTAR VAN. THE MINIVAN HAS BEEN RECALLED DUE TO LEAKING SCDS. AND WAS RECTIFIED BY FORD DEALERSHIP. OVER PAST FEW DAYS I HAVE HAD TO PUT IN BRAKE FLUID AND HAVE NOTICED FLUID UNDER THE MASTER CYLINDER. *TR

Suspension › Front
Filed Nov 17, 201089,600 milesME

TL*THE CONTACT OWNS A 2002 FORD WINDSTAR. WHILE HAVING THE VEHICLE REPAIRED FOR RECALL 10V385000 (SUSPENSION: REAR: AXLE: NON-POWERED AXLE ASSEMBLY), HE WAS INFORMED THAT BOTH FRONT STRUTS WERE RUSTED AND CRACKED. THE VEHICLE HAD NOT BEEN REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 89,600.

Electrical System
Filed Nov 17, 2010180,000 milesNC

ABS AND BRAKE LIGHTS KEEP COMING ON. CRUISE CONTROL NOT WORKING. SPEEDOMETER, ODOMETER AND AIRCONDITIONING HAVE ALSO STOPPED WORKING. DUE TO SHORT IN THE CRUISE CONTROL DISABLE SWITCH AKA BRAKE PRESSURE DIFFERENTIAL DEACTIVATION SWITCH LOCATED UNDER THE MASTER CYLINDER CAUSED FROM BRAKE FLUID LEAKING ONTO IT. THIS IN TURN BLEW THE #10 FUSE. THIS SWITCH IS COVERED WITH BRAKE FLUID AND COULD START A FIRE AT ANY TIME. I HAVE STOPPED DRIVING IT UNTIL I CAN REPLACE THE SWITCH AND CLEAN OFF THE BRAKE FLUID. *TR

Service Brakes, Electric
Filed Nov 17, 2010107,000 milesNC

I HAVE A 2002 FORD WINDSTAR. ABOUT 2 MONTHS AGO THE BRAKE LIGHT, ABS LIGHT, AND THE TRACTION CONTROL LIGHT CAME ON THE DASHBOARD, AS WELL AS THE SPEEDOMETER AND DIGITAL ODOMETER QUIT WORKING. I TOOK IT TO A LOCAL FORD DEALER TO HAVE IT LOOKED AT, AND THEY TOLD ME THAT THE ABS MODULE WENT BAD AND WOULD NEED REPLACED. THEY QUOTED ME $1006.17 + TAX TO FIX IT! IT IS MY UNDERSTANDING THAT THIS YEAR WINDSTAR HAS A RECURRING PROBLEM WITH THIS MODULE, AND I WOULD LIKE TO KNOW IF ANY WORK IS BEING DONE ON A RECALL? *TR

Service Brakes, Hydraulic
Filed Nov 16, 2010100,000 milesNJ

ABS ANTI-SKID AND BRAKE LITES SUDDENLY APPEAR ON THE DASH MONITORING SYSTEM WITHOUT ANYTHING BEING WRONG. KEEPS ON OCCURRING WHEN BRAKES GET HOT. *TR

Electrical System
Filed Nov 15, 201080,000 milesRI

MY ABS LITES & BRAKE LIGHTS ARE ALWAYS COMING ON . *TR

Service Brakes, Hydraulic
Filed Nov 14, 2010CA

I WAS DRIVING TO RENO NEVADA FROM CALFORNIA WHEN I STARTED TO SMELL SMOKE, I PULLED OVER AND OPEN THE HOOD AND I SEEN THAT MY PLUG THAT GOES UNDER THE BRAKE FLUID BOX WAS SMOKING REALLY BAD. I LET IT COOL DOWN AND I DROVE FOR ANOTHER 10 MIN INTO THE ROAD AND I NOTICE THAT MY FUSE HAD BURN OUT , AT THE SAME TIME I STARTED TO SMELL SOMETHING BURNING. WHEN I NOTICE MORE SMOKE COMING FROM UNDER MY HOOD I PULLED OVER. I OPEN THE HOOD AND I NOTICE IT WAS FROM THE SAME PLUG THE ABS PLUG THAT IS. WELL IT WAS MELTING. I CALL A FRIEND TO MAKE SURE IT WAS ALRIGHT TO UNPLUG THE ABS PLUG OFF HE SAID YEA. WELL IM JUST WRITING THIS CAUSE I NOTICE ALSO THAT BRAKE FLUID WAS DRIPPING INTO THE PLUG .. TO ME IT SEEM THAT IT WAS SHORTING IT OUT. SO PLEASE FOR OUR SAFETY KEEP THIS IN MIND THAT THIS COULD START A FIRE.. *TR

Structure
Filed Nov 13, 2010120,000 milesME

SUBFRAME IS RUSTING OUT ON 2002 FORD WINDSTAR LEADING TO DANGER. *TR

Visibility › Power Window Devices and Controls
Filed Nov 11, 2010TN

I OWN A 2002 FORD WINDSTAR AND HAD RECALL 09S09 PERFORMED AT MY LOCAL DEALERSHIP LAST NOVEMBER AND NOW MY CRUISE CONTROL DOES NOT WORK AT ALL. ALSO FOR THE LAST 6-8 MONTHS MY (YELLOW) ABS AND (RED) BRAKE LIGHTS COME ON AND OFF ON MY DASH. MY POWER WINDOW ON THE DRIVER SIDE WORKS ONLY WHEN IT WANTS TO AND THE PASSENGER SIDE WINDOW CAN BE ROLLED DOWN FROM THE PASSENGER SIDE BUT HAS TO ROLLED UP FROM THE DRIVER SIDE. AND LAST BUT NOT LEAST THE REAR DOOR LOCK BUZZES EVERY TIME THE DOORS LOCK WHICH IS EVERY TIME I PUT THE VEHICLE IN GEAR. *TR

Service Brakes, Hydraulic
Filed Nov 11, 201075,000 milesNC

ABS LIGHT AND BRAKE LIGHT COME ON AFTER CAR HAS WARMED UP. OCCURRENCE IS MUCH QUICKER AND MORE FREQUENT IN SUMMER MONTHS. *TR

Service Brakes, Hydraulic
Filed Nov 10, 2010212,000 milesAZ

BRAKING DISTANCE SUDDENLY INCREASED WITHOUT WARNING. ABS WARNING LIGHT, BRAKE WARNING LIGHT, AND TRACTION CONTROL OFF INDICATORS ALL LIT, ALONG WITH "CHECK TRACTION CONTROL" MESSAGE ON DASHBOARD MESSAGE CENTER. STOPPED HARD SUDDENLY FOR A CHILD WHO DARTED INTO THE STREET AND ALMOST HIT HER AS THE WHEELS LOCKED UP AND THE CAR SKIDDED. SINCE THAT TIME, THE WARNING LIGHTS RESET EACH TIME THE CAR IS STARTED, BUT RETURN AFTER A SHORT PERIOD OF DRIVING. *TR

Service Brakes, Hydraulic
Filed Nov 10, 2010DE

ABS LIGHTS COME ON AND OFF AT DIFFERENT TIMES. BRAKE FLUID WAS CHECKED, IT IS AT THE CORRECT LEVEL. THERE WAS A RECALL FOR 2000 MODEL WINDSTAR WITH THE SAME PROBLEM THEY RECEIVED A BRAKE REPAIR. *TR

Service Brakes, Hydraulic
Filed Nov 6, 2010NC

SERVICE BRAKES ,HYDRAULIC ANTILOCK ABS WARNING LIGHTS ON AT INTERMITTENT TIMES WHILE DRIVING. *TR

Service Brakes, Hydraulic
Filed Nov 2, 201000

I HAVE 2002 FORD WINDSTAR THE ABS LIGHT AND BRAKE LIGHT WAS LIT, AND NOT THE ONLY ONES, I LIVING IN BC CANADA. *TR

Service Brakes, Hydraulic
Filed Nov 1, 201075,000 milesWI

BRAKING DISTANCE SUDDENLY INCREASED DUE TO ABS ECM INTERMITTENT FAILURE. INTERMITTENT ABS AND BRAKE LIGHT. *TR

Suspension › Rear
Filed Nov 1, 2010130,000 milesNJ

THE REAR AXLE OF MY 2002 FORD WINDSTAR BROKE YESTERDAY. I WAS TRAVELING ABOUT 15 MPH WHEN I HEAR A NOT TOO LOUD BANG AND WHEN I EXITED MY CAR AND SAW THE WHEEL, I KNEW RIGHT AWAY WHAT HAD HAPPENED. I CONTACTED FORD THIS MORNING AND I WAS TOLD THAT IT WOULD TAKE MINIMUM 3-6 MONTHS TO FIX. *TR

Service Brakes, Hydraulic
Filed Oct 26, 201080,000 milesIN

MY ABS AND BRAKE LIGHTS CONTINUE TO COME ON INTERMITTENTLY EVEN AFTER THE RECALL WAS PERFORMED. *TR

Vehicle Speed Control
Filed Oct 26, 2010GA

TL*THE CONTACT OWNS A 2002 FORD WINDSTAR. WHILE DRIVING 40 MPH THE ABS BRAKE LIGHT ILLUMINATED ON THE DASHBOARD. THE VEHICLE WAS TAKEN TO THE DEALER FIVE TO SIX TIMES FOR THE FAILURE. THE DEALER REPLACED THE BRAKE PADS AND ADVISED HER THAT THE PROBLEM WAS ELECTRICAL. THE ELECTRICAL FAILURE CAUSED THE RADIO AND ALL OF THE INTERIOR LIGHTS TO SHUT ON AND OFF INTERMITTENTLY. THE VEHICLE ALSO LEAKED OIL AND POWER STEERING FLUID. SHE STATED THAT PER THE DEALER THE VEHICLE NEEDED AN AXLE, RACK AND PINION WHICH ALSO AFFECTS THE STEERING COLUMN. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS PURCHASED USED IN 2007 AND THE FAILURE STARTED AS SOON AS SHE PURCHASED IT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 116,840.

Service Brakes, HydraulicFire
Filed Oct 26, 2010150,000 milesMA

TL*THE CONTACT OWNS A 2002 FORD WINDSTAR. WHILE DRIVING APPROXIMATELY 40 MPH THE CONTACT BEGAN TO SEE SMOKE COMING FROM THE REAR WHEELS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE HE WAS INFORMED THAT THE ENTIRE BRAKING SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 150,000.

Service Brakes, HydraulicFire
Filed Oct 25, 2010MO

TL*THE CONTACT OWNS A 2002 FORD WINDSTAR. THE CONTACT PARKED THE VEHICLE AND TURNED THE ENGINE OFF; SUDDENLY SMOKE EMITTED FROM UNDERNEATH THE HOOD AND MASSIVE FLAMES ERUPTED FROM THE VEHICLE. THE FIRE DEPARTMENT EXTINGUISHED THE SIX FOOT FLAMES AND INFORMED THAT THE FIRE WAS RELATED TO AN EXCESSIVE AMOUNT OF BRAKE FLUID LEAKAGE. A POLICE REPORT WAS FILED. THE VEHICLE WAS COMPLETELY DESTROYED. THE VEHICLE WAS TOWED TO THE RESIDENCE. THE FAILURE MILEAGE WAS UNKNOWN.

Service Brakes, Hydraulic
Filed Oct 24, 2010FL

RECALL OF BRAKE SWITCH (09S09) ON MY 2002 FORD WINDSTAR. THEY REPLACED THE SWITCH BUT I STILL HAVE ABS LIGHTS THAT COME ON PERIODICALLY. IT HAS NOT BEEN COMPLETELY FIXED AND THE DEALERSHIP SAYS THEY WILL NOT COVER IT. *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2002 Ford Windstar → · Every Windstar year → · How the figures are calculated →