ON 7/27/11 WHILE DRIVING MY 2002 FORD TAURUS WHICH HAS APPROX 41000 MILES I HEARD A LOUD BANG FROM THE FRONT OF THE VEHICLE. AFTER ARRIVING AT MY HOME I DISCOVERED THAT THE RIGHT HAND FRONT COIL SPRING HAD BROKEN. ALTHOUGH I WAS ABLE TO SAFELY DRIVE THE VEHICLE TO MY HOUSE THIS COULD HAVE TURNED INTO A DANGEROUS SITUATION HAD THE BROKEN SPRING PUNCTURED THE TIRE. *KB
2002 Ford Taurus complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2002 record →
TL* THE CONTACT OWNS A 2002 FORD TAURUS XL. THE CONTACT STATED WHILE DRIVING 5 MILES PER HOUR MAKING A TURN THE DRIVER SIDE FRONT COIL SPRINGS BROKE, AND PUNCTURED THE DRIVERS SIDE FRONT TIRE. THE VEHICLE WAS REPAIRED BY A PRIVATE MECHANIC. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS 80,000, AND THE CURRENT MILEAGE WAS 83,000. UPDATED 10/03/11 *BF UPDATED 2/21/12 *CN UPDATED 3/27/12 *CN
GAS SMELL BACK SEAT PASSENGER SIDE, NO ONE CAN SIT IN BACK SEAT OR THEY GET OVER POWERED BY GASOLINE SMELL, 2002 FORD TAURUS I KNOW OF FIVE OTHER CARS IN MY AREA (SAME YEAR AND MAKE) WITH SAME EXACT ISSUE. *KB
TL* THE CONTACT OWNS A 2002 FORD TAURUS. THE CONTACT STATED THAT THE VEHICLE, AT TIMES, WOULD NOT START. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE IT WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 88,000. SM.
TL* THE CONTACT OWNS A 2002 FORD TAURUS. THE CONTACT STATED THAT THE TRANSMISSION FAILED, CAUSING HER TO LOSE POWER WHILE DRIVING 53 MPH. THE VEHICLE WAS TOWED TO THE DEALER. THE FAILURE DIAGNOSTICS STATED THE TORQUE CONVERTER FAILED. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 103,000 AND THE CURRENT MILEAGE WAS THE SAME.
ON MAY 15, 2011 I WAS USING MY 2002 FORD TAURUS TO RUN ERRANDS . AFTER DRIVING FOR A SHORT PERIOD OF TIME I BECAME AWARE OF A STRANGE ODOR, ALL OF THE GAUGES APPEARED NORMAL, AND THERE WERE NO WARNING LIGHTS ILLUMINATED ON THE DASHBOARD. HOWEVER, I WAS CONCERNED ENOUGH TO GET A SECOND OPINION. FORTUNATELY, THE FACILITY THAT NORMALLY SERVICES MY VEHICLE IS LOCATED LESS THAN 2 MILES FROM MY HOME. AFTER VISUALLY INSPECTING THE VEHICLE AND CHECKING ALL FLUIDS THE MECHANIC PROCEEDED TO TEST DRIVE THE VEHICLE, ATTEMPTING TO DUPLICATE THE SMELL. THE CAR ONLY TRAVELED A SHORT DISTANCE BEFORE THE LEFT REAR TIRE BLEW OUT. FURTHER INVESTIGATION, ON A LIFT, REVEALED A BROKEN LEFT REAR COIL SPRING. THE JAGGED END OF THE SPRING WAS PROTRUDING INTO THE INNER SIDEWALL OF THE TIRE, HAVING CAUSED IT TO RAPIDLY DEFLATE. THE MECHANIC THEN INFORMED ME THAT THE SMELL I EXPERIENCED WAS MOST LIKELY THE BROKEN SPRING RUBBING ON THE SIDEWALL OF THE TIRE. TO MY ASTONISHMENT I WAS ALSO TOLD THAT IT WAS A FAIRLY COMMON EVENT AND THERE IS THE POTENTIAL FOR FAILURE OF THE REMAINING 3 COIL SPRINGS. I AM VERY CONCERNED ABOUT THE CONTINUED USE OF THIS VEHICLE, I AM WELL AWARE OF THE HAZARDS ASSOCIATED WITH THE SUDDEN DEFLATION OF A TIRE AT ROAD SPEED. I HAVE ATTEMPTED TO CONTACT FORD MOTOR COMPANY, BECAUSE I WAS ALSO TOLD BY MY MECHANIC THAT AT ONE TIME FORD HAD A RECALL AND A CAMPAIGN TO REMEDY SUCH A PROBLEM. TO DATE, I HAVE NOT BEEN SATISFIED WITH THE RESULTS.
TL* THE CONTACT OWNS A 2002 FORD TAURUS. THE VEHICLE WAS TAKEN FOR ROUTINE MAINTENANCE WHEN THE CONTACT WAS ADVISED THAT THE REAR COIL SPRINGS WERE FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
NOTICED GRINDING/RUBBING NOISE WHILE DRIVING; NOISE VARIED WITH SPEED, TURNING AND BRAKING. OBSERVED RUBBER RESIDUE IN LEFT REAR WHEEL, ON WHEEL WELL. REMOVED WHEEL, DISCOVERED COIL SPRING RUSTED AND DISLODGED FROM LOWER SUPPORT AND WAS SHAVING THE TIRE. LOSS OF TREAD OBSERVED. COIL SPRING WAS SUBSEQUENTLY CUT TO REMOVE IMPACTING AREA AND WILL BE REPLACED. NO INJURIES. FORD HAS ISSUED A RECALL ON SIMILAR MODELS IN SIMILAR YEARS FOR THE FRONT COIL SPRING; INTERNET REPORTS INDICATE THAT THE PROBLEM MAY NOT BE LIMITED TO THE PARTS ALREADY RECALLED BY FORD. THE RECALL MAY NEED TO BE EXPANDED TO COVER THE REAR SPRINGS AS WELL. UPON REPLACEMENT, WILL KEEP BROKEN PART AND REQUEST SERVICER TO SUBMIT INFORMATION TO NHTSA AS WELL. *TR
WE DISCOVERED OUR 2002 TAURUS IN THE DRIVEWAY WITH A COMPLETELY FLAT TIRE. UPON REMOVAL OF THE TIRE TO PUT ON A TEMP TIRE WE DISCOVERED THE COIL (FRONT PASSENGER) HAD BROKEN AND HAD PUNCTURED THE TIRE (IT WAS ACTUALLY THROUGH THE TIRE AND WE HAD TO WORK TO GET IT OUT OF THE TIRE). LUCKILY NO ONE WAS DRIVING THE VEHICLE AT THE TIME. *TR
BROKEN DRIVERS SIDE COIL SPRING 2002 FORD. *TR
TL*THE CONTACT OWNS A 2002 FORD TAURUS SES. THE CONTACTS STATED WHILE DRIVING APPROXIMATELY 25 MPH HE HEARD A LOUD NOISE, THEN THE FRONT LEFT SIDE OF THE VEHICLE FELL ONTO THE GROUND. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD WHERE HE NOTICED THAT THE FRONT SPRING HAD FRACTURED. THE VEHICLE WAS NOT INSPECTED BY A DEALER NOR WAS IT REPAIRED. THE DEALER WAS CONTACTED AND ADVISED HIM THAT THERE WERE NO RECALLS. AN INDEPENDENT MECHANIC ADVISED HIM THAT HE WAS AWARE OF THE FAILURE AND THE SPRING NEEDED TO BE REPLACED. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 118,000.
I OWN A 2002 FORD TAURUS THAT HAS APPROXIMATELY 39,000 MILES ON IT. ON MONDAY JUNE 13, 2011 I WAS BACKING OUT OF THE PARKING SPACE AT WORK AND HEARD A LOUD NOISE. I GOT OUT AND MY LEFT FRONT TIRE WAS FLAT. I ATTEMPTED TO USE THE SCISSOR JACK THAT CAME WITH THE CAR BUT IT COLLAPSED AND BROKE. I HAD TO HAVE THE CAR TOWED. THE FRONT STRUT AND SPRING BROKE AND EXPLODED INTO THE TIRE. TODAY I HAVE SPENT $1,200 FOR THE REPAIR OF BOTH FRONT SPRINGS AND STRUTS AND 2 NEW TIRES. I WANT TO KNOW WHO TO ADDRESS SO THAT I CAN GET REIMBURSED FOR THIS OBVIOUS SAFETY ISSUE. I COULD HAVE BEEN KILLED IF I HAVE BEEN ON THE ROAD DRIVING. I AM REPORTING THIS INCIDENT TO THE FEDERAL AGENCY THAT LOOKS INTO SAFETY RECALLS.
TL*THE CONTACT OWNS A 2002 FORD TAURUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS THE ANTI THEFT DEVICE ACTIVATED ON FIVE OCCASIONS, CAUSING THE VEHICLE TO STALL. THE VEHICLE WOULD NOT RESTART UNTIL THE ANTI THEFT DEVICE DE-ACTIVATED. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 80,000 AND THE CURRENT MILEAGE WAS 100,000.
MY CAR WAS JUST SITTING IN THE DRIVE WAY, UNTOUCHED, WHEN THE COIL SPRING JUST BROKE AND A PIECE WENT IN TO MY TIRE FOR NO APPARENT REASON. IT SHOULD ALSO BE NOTED THAT ON JUNE 3, 2011, I WAS HAVING A MUFFLER REPLACED WHENTHE MECHANIC NOTICED THAT MY REAR COIL SPRING WAS BROKE WITH A PIECE OF THE REMAINING COIL SPRING WITHIN A HALF INCH OF MY TIRE. IT WAS QUITE COSTLY TO REPAIR EACH TIME. I FEEL EXTREMELY LUCKY TO NOT HAVE BEEN DRIVING MY CAR AT THE TIME THIS OCCURED.
THIS MORNING AS I WAS BACKING OUT OF MY DRIVEWAY, I HEARD A GRINDING SOUND COMING FROM THE FRONT PASSENGER TIRE. I STOPPED THE CAR AND LOOKED UNDER THE CAR TO CHECK FOR OBSTRUCTIONS. I THEN TURNED THE CAR AROUND AND BACKED IT BACK INTO THE DRIVEWAY. I BEGAN TO PULL FORWARD SLOWLY, ATTEMPTING TO DETERMINE IF THE NOISE WAS FROM THE BRAKE. AT THAT POINT THE TIRE BLEW, AND THE WAS A LOUD POP. UPON REMOVING THE TIRE, I WAS ABLE TO SEE THE COIL AROUND THE STRUT HAD EMBEDDED ITSELF INTO THE SIDEWALL OF THE TIRE, AND TORE A RING ALL THE WAY AROUND. IT LOOKS AS IF I TRIED TO OPEN THE TIRE WITH A CAN OPENER. AFTER REMOVING THE STRUT AND THE COIL, I WAS ABLE TO SEE THAT A PIECE OF THE COIL HAD SNAPPED OFF UP NEAR THE TOP. AFTER LOOKING AT THE POINT OF THE BREAK, I WAS ABLE TO SEE THAT THERE WAS NO EROSION, OR RUSTING. THE MECHANIC WHO IS REPAIRING THE STRUT IS QUITE STUNNED, AS IS EVERYONE ELSE WHO HAS SEEN THE PICTURES OF THE TIRE, AND THE COIL. APPARENTLY SOMETHING LIKE THIS HAPPENING IS QUITE RARE. IN FACT, THEY ALL HAVE SAID THAT THEY HAVE NEVER HEARD OF SOMETHING LIKE THIS HAPPENING. I AM GRATEFUL THAT IT DID NOT HAPPEN AS WE WERE DRIVING ON THE ROAD. YESTERDAY EVENING THE CAR WAS FINE, AND NOT MAKING ANY OF THE GRINDING NOISE AT ALL. *TR
THE RIGHT REAR SUSPENSION COIL BROKE AND PUNCTURED THE CORRESPONDING TIRE, CAUSING IT TO GO FLAT. WHEN THE VEHICLE WAS TAKEN TO THE DEALER FOR REPAIR, THE LEFT REAR COIL WAS ALSO FOUND TO BE IN DEFECT AND NO LONGER SAFE FOR DRIVING. LUCKILY, I WAS NOT DRIVING AT A FAST SPEED WHEN THE INCIDENT OCCURRED. UPON FIRST GETTING THE VEHICLE, WE SAW MANY REPORTS OF THE FRONT SUSPENSION COILS BREAKING AT LOW MILEAGE, IN ADDITION TO SEVERAL REAR COILS BREAKING DESCRIBED ON THIS SITE : HTTP://WWW.CARCOMPLAINTS.COM/FORD/TAURUS/2002/SUSPENSION/BROKEN_FRONT_SPRING.SHTML
TL*THE CONTACT OWNS A 2002 FORD TAURUS. THE CONTACT STATED WHILE DRIVING 50 MPH THE DRIVER SIDE COIL SPRING SNAPPED CAUSING THE LEFT TIRE TO POP OUT. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC WHO INSPECTED THE VEHICLE AND STATED THE COIL SPRINGS WERE THE CAUSE OF FAILURE. THE COIL SPRINGS WILL BE REPLACED BY THE CONTACT FOR $300. THE DEALER INFORMED THE CONTACT THERE WAS NO RECALL FOR HER VEHICLE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 76,000. THE VEHICLE WAS TOWED TO THE REPAIR SHOP AND THE TIRE WAS REPLACED. UPDATED 08/04/11
2002 FORD TAURUS WAGON, FRONT COIL SPRING FAILURE WITH TIRE PUNCTURE. SLOWING AS APPROACHING TRAFFIC SIGNAL, SPEED 22MPH, FRONT PASSENGER COIL FAILED. BROKEN COIL SPRING THEN PUNCTURED TIRE, RIPPING LARGE GASH IN INSIDE SIDEWALL CAUSING IMMEDIATE DEFLATION AND BODY OF CAR DROPPED TO THE GROUND SUDDENLY. CUT IN TIRE IS 180 DEGREES AROUND TIRE, . INCIDENT REQUIRED USE OF A TOW TRUCK AND REPLACEMENT OF BOTH FRONT COIL SPRINGS AND REPLACEMENT OF ONE TIRE. THANKFUL THAT THIS INCIDENT DIDN'T HAPPEN FIVE MINUTES LATER ON THE FREEWAY AT 65 MPH. AS LOSS OF CONTROL WOULD HAVE BEEN PROBABLE.
WHILE DRIVING TO WORK MY TRANSMISSION FAILED. AFTER HAVING THE CAR TOWED TO THE MECHANIC, I WAS TOLD THE TRANSMISSION NEEDED TO BE REPLACED. IT ONLY HAS 45,000 MILES ON IT. AFTER RESEARCHING THIS ISSUE ONLINE, I HAVE FOUND NUMEROUS ISSUES WITH THE TORQUE CONVERTER FAILING DUE TO A MANUFACTURERS DEFECT. I HAVE NOT HAD IT REPAIRED AS OF YET. *TR
TL* THE CONTACT OWNS A 2002 FORD TAURUS. THE CONTACT STATED THAT THE VEHICLE WAS STARTED AND AS HE PROCEEDED TO DRIVE, THE FRONT END OF THE VEHICLE DROPPED AND WAS RESTING ON THE TIRES. HE THEN NOTICED THAT BOTH FRONT COIL SPRINGS WERE FRACTURED. THE VEHICLE WAS TOWED TO THE DEALER WHO INSPECTED THE FAILURE AND STATED THAT HE WOULD NEED TO REPLACE THE BROKEN SPRINGS. THE COIL SPRINGS WERE REPLACED AT THE CONTACTS EXPENSE AND THERE WAS NO RECALL FOR THE FAILURE. THE MANUFACTURER WAS CONTACTED WHO OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 72,000. UPDATED 07/08/11 *BF UPDATED 07/18/11*JB
CAR WAS RECEIVING SAFETY INSPECTION AND WAS NOTICED THAT REAR COIL SPRING WAS BROKE BOTH REAR STRUTS REPLACED AT THAT TIME 1-4-10, 119,500 MILES. THE FRONT DRIVER SPRING ALSO BROKE WHILE DRIVING LEAVING PARTS ON THE ROAD ON 5-27-11, 139,123 MILES. BOTH FRONT STRUTS WERE REPLACED AT THAT TIME. *TR
TL* THE CONTACT OWNS A 2002 FORD TAURUS. THE CONTACT WAS DRIVING APPROXIMATELY 5 MPH WHEN HE HEARD A VERY LOUD BANGING NOISE. THE VEHICLE WAS STOPPED AND THE CONTACT NOTICED THAT THE FRONT DRIVER SIDE TIRE HAD BEEN PUNCTURED BY THE COIL SPRING. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 148,000.
TL* THE CONTACT OWNS A 2002 FORD TAURUS. THE CONTACT STATED THAT AS THE ENGINE WAS STARTED, THE VEHICLE EXHIBITED AN ABNORMAL NOISE. THE ENGINE WAS QUICKLY TURNED OFF AND THE KEY WAS TAKEN OUT OF THE IGNITION YET THE ENGINE NOISE CONTINUED TO INCREASE EXCESSIVELY WITHOUT THE KEYS BEING IN THE IGNITION FOR APPROXIMATELY FIVE MINUTES. THE CONTACT STATED THAT THE VEHICLE WOULD LATER BE TOWED TO THE DEALER FOR INSPECTION. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 79,656.
PREMATURE TRANSMISSION FAILURE ON 2002 FORD TAURUS. BASED ON MECHANICS COMMENTS, DISCUSSION WITH OTHER TAURUS OWNERS AND INTERNET RESEARCH THERE IS SUFFICIENT ANECDOTAL EVIDENCE TO SUPPORT THE ASSUMPTION THAT THERE IS A DESIGN DEFECT IN THE TRANSMISSION IN THE AND OTHER FORD VEHICLES. I HAD RECENTLY HAD THE TRANSMISSION SERVICED. I NOTICED A PERFORMANCE ISSUE FOLLOWING THE SERVICE. THE PCM PRODUCED AN ERROR CODE THREE WEEKS FOLLOWING THE SERVICE. I WAS ABLE TO SAFELY DRIVE DIRECTLY TO THE MECHANICS THE ERROR CODE INDICATED THAT 3RD GEAR IN THE TRANSMISSION HAD FAILED. THE ONLY FIX FOR THIS PROBLEM IS TO REPLACE THE TRANSMISSION. *TR
TL*THE CONTACT OWNS A 2002 FORD TAURUS. WHILE DRIVING APPROXIMATELY 30 MPH, THE CONTACT HEARD A LOUD CLANGING NOISE OUTSIDE OF THE VEHICLE. THE CONTACT CONTINUED DRIVING AND UPON REACHING HER RESIDENCE, SHE NOTICED THE FRONT PASSENGER SIDE COIL SPRING HAD COMPLETELY FRACTURED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND REPAIRED. THE CONTACT PLANNED TO NOTIFY THE MANUFACTURER OF THE DEFECT. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.
TL* THE CONTACT OWNS A 2002 FORD TAURUS. THE CONTACT WAS DRIVING APPROXIMATELY 40 MPH WHEN HE NOTICED THAT THE FRONT PASSENGER TIRE WAS FLAT. WHEN INSPECTED, HE NOTICED THAT THE COIL SPRINGS WERE FRACTURED AND HAD PUNCTURED THE TIRE. THE VEHICLE WAS NOT DRIVEABLE AND WAS TOWED. THE VEHICLE WAS NOT INSPECTED BY A DEALER NOR REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY ADVISED HIM THAT HE WAS NOT INCLUDED IN ANY RECALLS AND WOULD PROVIDE ANY ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 80,000.
BROKEN LEFT FRONT COIL SPRING WHILE DRIVING AT 35 MPH WHICH RESULTED IN DAMAGE TO THE LEFT FRONT TIRE AS WELL AS OTHER SUSPENSION AND DRIVE AXLE COMPONENTS. THIS IS SIMILAR TO THE CURRENT INVESTIGATION NHTSA EA08-018. NO INJURIES OR CRASH RESULTED. *TR
THE FRONT DRIVERS SIDE SPRING BROKE AND PUNCTURED THE TIRE ON MY 2002 FORD TAURUS. IT WAS PARKED IN MY DRIVEWAY AND WHEN I WENT TO DRIVE IT FAILED. I HAVE SEEN ON FORUMS THAT THIS HAS BEEN AN ISSUE WITH OTHER PEOPLE AND FORD HAD RECALLS UNTIL 2001 FOR THE EXACT ISSUE. THERE IS A DEFECT INVESTIGATION GOING ON. PLEASE REFERENCE NHTSA ACTION NUMBER : EA08018. MINE IS THE EXACT ISSUE. *TR
TL*THE CONTACT OWNS A 2002 FORD TAURUS. THE CONTACT STATED THAT AFTER PURCHASING 4 NEW TIRES HE NOTICED THAT WHILE DRIVING THE FRONT DRIVERS SIDE BECAME FLAT. THE VEHICLE WAS TOWED TO A TIRE DEALER WHO ADVISED HIM THAT THE FRONT COIL SPRINGS HAD PUNCTURED THE TIRE CAUSING THE FLAT. THE FRONT DRIVERS SIDE COIL SPRING WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND ADVISED HIM THAT THERE WERE NO RECALLS ON HIS VEHICLE. THE FAILURE MILEAGE WAS APPROXIMATELY 76,000. UPDATED 06/16/11 *BF THE CONSUMER STATED HE WAS IN THE GARAGE. WHEN HE SHIFTED THE VEHICLE IN REVERSE, THE LEFT FRONT TIRE EXPLODED. THE CONSUMER TOOK THE VEHICLE TOOK GOODYEAR WHERE THEY INFROMED HIM THE BOTH COIL SPRINGS NEEDED TO BE REPLACED. ALSO, THE DRIVERS SIDE WINDOW WOULD NOT GO UP OR DOWN AND ANTI-LOCK BRAKES WERE NOT WORKING. UPDATED 11/16/11
THE SPRING OF THE FRONT STRUT ASSEMBLY ON MY 2002 FORD TAURUS BROKE IN HALF WHILE DRIVING THE CAR. THERE WAS NO RUST OF ANY KIND AROUND IT. THE STRUT ASSEMBLY WAS THE ORIGINAL ONE FORM THE FORD FACTORY. I SAW ONLINE THAT THIS IS A COMMON AND EXTREMELY DANGEROUS ISSUE FOR WHICH FORD ISSUED A RECALL THAT GOES UP TO 2001 MODELS. I WONDER WHY NEWER MODELS WERE NOT INCLUDED IF THE ISSUE WAS NEVER RESOLVED. *TR
TL* THE CONTACT OWNS A 2002 FORD TAURUS. THE CONTACT STATED THAT SHE WAS DRIVING AT LOW SPEEDS AND THOUGHT SHE HIT SOMETHING. AFTER INSPECTING THE VEHICLE SHE NOTICED THAT THERE WAS A FLAT TIRE. THE VEHICLE WAS TOWED TO THE DEALER AND THEY ADVISED HER THAT THE FRONT PASSENGER SIDE COIL SPRING WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED FOR THE FRONT PASSENGER SIDE COIL SPRINGS. IN ADDITION, AFTER TAKING THE VEHICLE THROUGH INSPECTION THEY ADVISED HER THAT FRONT END LINKS WOULD ALSO NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED FOR THE FRONT END LINKS. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000. THE INNER TIE RODS WERE ALSO REPLACED. UPDATED 01/30/12
DRIVER FRONT COIL SPRING SNAPPED AND PUNCTURED TIRE. HAD TO REPLACE BOTH FRONTS. REARS HAD SNAPPED AS WELL. REPLACED THEM TOO. *TR
TL*THE CONTACT OWNS A 2002 FORD TAURUS. WHILE DRIVING APPROXIMATELY 38 MPH, THE CONTACT STATED THAT THE FRONT DRIVERS SIDE COIL SPRING FRACTURED. THE CONTACT DID NOT INFORM THE DEALER; HOWEVER, THE MANUFACTURER ADVISED THE CONTACT THAT HER VEHICLE HAD NOT BEEN INCLUDED IN RECALL NUMBER: 04V332000 (SUSPENSION:FRONT:SPRINGS:COIL SPRINGS). THE VEHICLE WAS NOT REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 65,000.
DRIVING VEH ON ROAD,FRONT SPRING BUSTED, CAUSING DAMAGE TO TIRE+POSSIBLE DAMAGE TO OTHER PARTS OF VEHICLE IN THAT AREA. HAD TO REPLACE STRUT AND SPRINGS, AND OF COURSE IT IS HIGHLY RECOMMENDED THAT BOTH FRONT STRUTS + SPRINGS BE REPLACED. VEH IS 2002 FORD TAURUS---FORD DID RECALL FOR EXACT PROBLEM-BUT ONLY FOR 1998,1999,2000,+2001 YEARS. *TR
AT 7:30 AM ON APRIL 29, 2011, I LEFT MY APARTMENT AND GOT INTO MY CAR TO DRIVE TO WORK. I TURNED ON THE IGNITION AND WENT TO BACK OUT AND IMMEDIATELY I HEARD A SCRAPING NOISE. I GOT OUT OF THE CAR AND NOTICED THE TIRE WAS COMPLETELY FLAT. I CALLED AAA AND THEY ARRIVED BY 8:00 AM AND THE GENTLEMAN REMOVED THE TIRE AND FOUND THAT IT WAS TORE IN HALF IN A SEMI-CIRCLE SHAPE. HE THEN LOOKED AT THE SPRING AND REALIZED THAT IT WAS COMPLETED BROKE IN HALF AS WELL. THE SPRING WAS COMPLETELY CRACKED AND WAS BROKEN OFF FROM THE TOP WHERE IT WAS MOUNTED AS WELL. HE THEN CALLED A TOW TRUCK TO COME, WHICH TOOK THE CAR TO A NEARBY MECHANIC TO REPAIR THE ISSUE.
TL*THE CONTACT OWNS A 2002 FORD TAURUS. THE CONTACT STATED WHILE DRIVING 35 MPH BOTH FRONT AND BACK COIL SPRINGS BROKE. THE FAILURE CAUSED THE FRONT OF THE VEHICLE TO FALL ON THE TIRES. THE VEHICLE WAS TOWED TO THE DEALER WHO REPAIRED THE VEHICLE. THE DEALER INFORMED HIM THAT HIS YEAR, MAKE AND MODEL VEHICLE DOES NOT HAVE ANY RECALLS OR WARRANTIES; THEREFORE, HE HAD TO PAY FOR THE COST OF THE REPAIRS. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 123,000.
TL*THE CONTACT OWNS A 2002 FORD TAURUS. THE CONTACT STATED THAT WHILE LEAVING THE DRIVEWAY HE HEARD A LOUD NOISE AND PULLED TO THE SIDE OF THE ROAD. HE THEN LOOKED AT THE FRONT DRIVERS SIDE AND DIDN'T SEE ANYTHING. WHEN HE ENTERED THE VEHICLE AND DROVE A FEW MORE FEET THE NOISE RECURRED. HE DECIDED TO PLACE THE SPARE TIRE ON THE VEHICLE AND NOTICED THAT A WIRE WAS FRACTURED THAT HAD PUNCTURED THE TIRE. THE VEHICLE WAS INSPECTED BY A INDEPENDENT MECHANIC WHO ADVISED HIM THAT THE COIL SPRINGS FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 79,000.
WHILE BACKING OUT OF OUR DRIVEWAY THE DRIVERS SIDE FRONT COIL SPRING BROKE PUNCTURING THE TIRE, SEPARATING THE AXLE, AND DAMAGING THE STABILIZER LINK. FORTUNATELY NO INJURIES OCCURRED.
JUST STARTING BACKING UP AND HEARD AND LOUD SOUND AND THEN THE TIRE WENT FLAT. TRIED TO CHANGE THE TIRE BUT COULD NOT GET IT OFF. I FOUND THAT THE SPRING HAD BROKE AND WENT THROUGH THE TIRE. CALLED AAA AND THEY SAID THIS WAS COMMON WITH THE 2002 TAURUS AND THAT I WAS LUCKY IT HAPPEN WHILE I WAS NOT DRIVING ON THE ROAD. VERY DANGEROUS PROBLEM THAT NEEDS TO BE ADDRESSED BEFORE PEOPLE GET KILLED. *TR
WITHOUT NOTICE, THE TRANSMISSION FAILED TO RESPOND IN ANY GEAR AND THE ENGINE JUST REVVED. I WAS ON A ROAD THAT WAS NOT BUSY AND ABLE TO COAST OFF OF THE ROAD TO A SAFE LOCATION. HAD THIS HAPPENED ON MY WAY HOME ON THE INTERSTATE DURING RUSH HOUR INSTEAD, I MAY HAVE BEEN SERIOUSLY INJURED IN AN ACCIDENT SINCE THE CAR JUST SLOWED DOWN WITHOUT ANY WARNING OR INDICATION THAT IT WAS ABOUT TO QUIT. I WAS TOLD BY MECHANIC THAT STRIPPED TORQUE CONVERTER IS COMMON ISSUE WITH THIS VEHICLE.
I HAVE A 2002 FORD TAURUS WITH SEVERAL CRACKS IN THE RIGHT REAR COIL SPRING. I NOTICED THAT THIS IS NOT AN ISOLATED SITUATION BASED ON REPORTS FROM OTHER OWNERS. *TR
2002 FORD TAURUS SEL: DRIVING AT 40 MPH, PASSENGER'S SIDE SPRING BROKE AND IMMEDIATELY CUT ENTIRE INSIDE DIAMETER OF CAR TIRE. CAR IMMEDIATELY PULLED HARD TO THE RIGHT AND WAS NOT DRIVABLE. CAR WAS DAMAGED AS WELL AS LAWN THAT CAR SWERVED ONTO. HAD TO HAVE SPRING AND TIRE REPLACED, REPLACED DRIVER SIDE AS WELL. COST WAS OVER $550. 6 MONTHS LATER AT INSPECTION REAR SPRING WAS BROKEN AND HAD ANOTHER $450 EXPENSE. ONLINE SEARCH SHOWS THIS IS A COMMON COMPLAINT AND RE-CALL SHOULD BE EXTENDED TO 2002 FORD TAURUS. *TR
WHILE MANEUVERING IN A PARKING LOT, THE RIGHT FRONT COIL SPRING FAILED, PUNCTURING THE TIRE AND RENDERING THE VEHICLE UNDRIVABLE.
TL* THE CONTACT OWNS A 2002 FORD TAURUS. THE CONTACT STATED THAT THE FRONT DRIVER SIDE COIL SPRING FRACTURED AND PUNCTURED THE TIRE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY REPLACED BOTH THE FRONT DRIVER AND PASSENGER SIDE COIL SPRINGS. THE CONTACT DID NOT INFORM THE MANUFACTURER OF THE FAILURE. THE FAILURE MILEAGE WAS 57,889. UPDATED 09/02/11*LJ UPDATED 10/31/11
TL* THE CONTACT OWNS A 2002 FORD TAURUS. THE CONTACT STATED THAT AS THE VEHICLE WAS STARTED, THE REAR DRIVER SIDE COIL SPRING FRACTURED. THE CONTACT DID NOT CONTACT THE DEALER OR MANUFACTURER TO REPORT THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 161,000.
I HAVE A 2002 FORD TAURUS AND ABOUT TWO WEEKS AGO I WAS GETTING INTO THE CAR AND SAT DOWN WHEN I HEARD A LOUD METAL POP OR BANG, I GOT OUT AND LOOKED AROUND AND UNDER THE CAR AND DID NOT SEE ANYTHING, BUT I HAD NOTICED IF I RAN OVER A SLIGHT BUMP IN THE ROAD I WOULD HEAR A CLUNK AT THE REAR DRIVERSIDE WHEEL AREA SO TODAY I HEARD IT AGAIN AND WHEN I GOT HOME I LOOKED UNDER THE REAR DRIVERSIDE WHEEL WELL AND LOW AND BEHOLD I HAVE A BROKEN COIL SPRING SO I AM IN THE PROCESS OF GETTING IT REPLACED AND I WILL REQUEST TO HAVE THE PART RETURNED TO ME AS PROOF OF THE PROBLEM SO IF AND WHEN FORD DOES A RECALL ON THIS I CAN BE REIMBURSED.. *TR
ON THE MORNING OF APRIL 4, 2011, I STARTED MY 2002 FORD TAURUS SE WAGON AND PUT IT IN REVERSE. THE MOMENT THE CAR BEGAN TO MOVE, I HEARD A LOUD "BANG" SOUND AND THEN THE CAR WOULD NOT MOVE ANYMORE. I GOT OUT AND SAW THAT THE FRONT TIRE ON THE DRIVER'S SIDE WAS FLAT. I CHECKED THE TIRE AND FOUND THAT IT HAD BEEN SLASHED BY THE SPRING THAT HAD JUST BROKEN. I HAD TO HAVE THE CAR TOWED TO THE FORD DEALERSHIP. THE MECHANIC SAID THAT WHEN THE COIL SPRING BROKE IT DAMAGED THE SWAY BAR LINK AS WELL AS CUTTING UP MY TIRE. BOTH FRONT COIL SPRINGS, 1 SWAY BAR LINK, AND 1 TIRE HAD TO BE REPLACED. I DID SOME RESEARCH ON THE INTERNET AND FOUND THAT MANY OTHERS HAVE HAD THIS SAME PROBLEM. THERE IS A RECALL ON THE 1999 - 2001 TAURUS, BUT NOT THE 2002. FORD IS BEING VERY NEGLIGENT BY NOT EXTENDING THE RECALL TO THE 2002 TAURUS. IT IS UNFAIR THAT I, AND MANY OTHERS ARE HAVING TO PAY FOR REPAIRS THAT HAVE BEEN CAUSED BY FAULTY PARTS. THE ONLY THING I AM GRATEFUL FOR IS THAT THIS HAPPENED IN MY DRIVEWAY AND NOT WHILE I WAS TRAVELING ON THE HIGHWAY. BY IGNORING THIS PROBLEM AND NOT EXTENDING THE RECALL, FORD IS NOT ONLY CAUSING FINANCIAL HARDSHIPS FOR CUSTOMERS, THEY ARE ALSO ENDANGERING THE LIVES OF MANY PEOPLE. PLEASE DO WHAT YOU CAN TO CONTINUE THE INVESTIGATION OF FAULTY COIL SPRINGS ON THE FORD TAURUS.
TL* THE CONTACT OWNS A 2002 FORD TAURUS. WHILE DRIVING APPROXIMATELY 10 MPH, THE CONTACT NOTICED DUST COMING FROM THE FRONT PASSENGER SIDE OF THE VEHICLE AND DISCOVERED THAT THE FRONT PASSENGER TIRE WAS FLAT. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE TECHNICIAN STATED THAT THE FRONT COIL SPRING FRACTURED AND PUNCTURED THE TIRE AND BOTH FRONT COIL SPRINGS WOULD NEED REPLACING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND STATED THERE WERE NO RECALLS FOR THE VEHICLE AND COULD NOT PROVIDE ANY ASSISTANCE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 102,000.
TL* THE CONTACT OWNS A 2002 FORD TAURUS. THE CONTACT STATED THAT WHILE DRIVING, THE FRONT COIL SPRING SUDDENLY FRACTURED AND PUNCTURED THE FRONT TIRE. THE FAILURE RECURRED TWICE AND THE VEHICLE WAS REPAIRED BY A LOCAL DEALER THE FIRST FAILURE. THE VEHICLE WAS NOT REPAIRED FOR THE SECOND FAILURE. THE CONTACT CALLED THE MANUFACTURER IN REFERENCE TO AN UNKNOWN RELATED MANUFACTURER RECALL BUT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED. THE CURRENT MILEAGE WAS 121,200 AND THE FAILURE MILEAGE WAS APPROXIMATELY 71,000.
TL*THE CONTACT OWNS A 2002 FORD TAURUS. WHILE DRIVING APPROXIMATELY 60 MPH, THE CONTACT HEARD A LOUD NOISE WHEN SHE NOTICED THAT THE FRONT COIL SPRING HAD FRACTURED, CAUSING THE TIRE TO BLOW OUT. SHE NOTIFIED AAA, WHO TOWED THE VEHICLE TO A FORD DEALER. THE DEALER ADVISED THE CONTACT THAT HER VEHICLE HAD NOT BEEN INCLUDED IN RECALL NUMBER: 04V332000 (SUSPENSION:FRONT:SPRINGS:COIL SPRINGS). THE CONTACT DID NOT INFORM THE MANUFACTURER NOR WAS THE VEHICLE REPAIRED. THE FAILURE MILEAGE WAS 75,000.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2002 Ford Taurus → · Every Taurus year → · How the figures are calculated →