2002 Ford Taurus complaints

2002 FORD TAURUS CANNOT WITHSTAND A 2 MI PER HR "CRASH" INTO A POLL. THIS IS THE SECOND TIME WE WILL HAVE TO REPLACE BUMPER. *AK

CONSUMER CALLED COMPLAINING ABOUT RACK AND PINION PROBLEM. DEALER WAS CONTACTED, AND SHE HAD TO TELL THEM WHAT TO LOOK FOR BECAUSE OF PAST EXPIRIENCE WITH ANOTHER VEHICLE. THIS VEHICLE ONLY HAD 15000 MILES. MANUFACTURER WAS CONTACTED, AND STATED THAT THEY WILL MAKE RECORD OF IT.*AK

I BOUGHT WHAT I THOUGHT WERE 4 BRAND NEW GOODYEAR AQUATRED TIRES FROM GRAHAM TIRE HERE IN GRAND ISLAND, NEBRASKA... I GOT 3 TIRES DOT...SERIAL NUMBER....MKX83MHR2901 AND 1 TIRE DOT...SERIAL NUMBER....MKX83MHR2402 THE 2402 TIRE RUNS HOT, AND IN MY OPINION IS UNSAFE. I SEE THE DOT...MKX CODE IS FOR RE TIRE KERSHAW, SOUTH CAROLINA...AND ITS LISTED UNDER RE-TREADS. WAS I SOLD FOUR RE-TREAD TIRES....AS FOUR NEW TIRES? IF SO I HAVE BEEN CHEATED. PLEASE REPLY...THANK YOU. *AK

2002 FORD TAURUS TIRE FAILURE AT ABOUT 17,993 MILES WITH A 80,000 MILE LIFE: LEFT REAR, CONTINENTAL TOURING, P215/60R16, 94T. ON INSPECTION, NO INDICATION THAT I RAN OVER ANYTHING. THE TIRE FAILED AROUND THE RIM SECTION.*AK

WHILE DRIVING AT NORMAL SPEED, THE VEHICLE SWITCHED FROM DRIVE INTO NEUTRAL ON ITS OWN. *AK *JB *NLM

CONSUMER STATES VEHICLE LOSES POWER WHEN TURNING, AND THERE IS A FISH ODOR IN CAR. DEALER STATES THAT OIL IS BURNING ON THE MANIFOLD. *AK

THE VEHICLE WAS INVOLVED IN A COLLISION IN FEBRUARY OF 2001. WHILE STOPPED ANOTHER VEHICLE HIT THE FRONT DRIVER SIDE AND THE FRONT AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS TAKEN TO A COLLISION REPAIR SHOP WHICH STATED THE FRONT AIR BAGS SHOULD HAVE DEPLOYED. PLEASE PROVIDE DETAILS. *PH

THE CONSUMER RECEIVED A RECALL NOTICE IN APRIL 2003 FOR THE WINDSHIELD. THE WINDSHIELD WAS SCRATCHED,D CROOKED, LEAKED WATER AND THE CLIPS FELL OFF. PLEASE FILL IN ADDITIONAL INFORMATION. DEALER WAS MADE AWARE OF THE PROBLEM. THE DEALER, PECHELES FORD WASHINGTON NORTH CAROLINA. SERVICE DIRECTOR BILL HOWARD. 252 946 9104. *PH

WHEN DECELERATING FROM HIGH SPEED VEHICLE SHIMMERS. CONSUMER STATES THE PROBLEM MAY BE WITH THE FRONT DISC BRAKES, BUT HAS NOT HAD THE VEHICLE CHECKED BY THE DEALER. *AK

VEHICLE WILL SURGE FORWARD WITHOUT ACCELERATOT PEDAL BEING DEPRESSED, ALMOST CAUSING AN ACCIDENT. *AK

FRONT END SUSPENSION VIBRATES WHILE DRIVING , VIBRATION INCREASING WITH SPEED. CAUSE UNKNOWN.*AK

NO PARTS AVAILABLE! THE CONSUMER RECEIVED A RECALL FOR THE WINDSHIELD; RECALL NUMBER IS 03C03. IT HAS BEEN THREE MONTHS. TOM ADDIS, LAKE CITY FORD HWY 95, COEUR D'ALENE IDAHO 83814. 208 664 9211 SERVICE MANAGER IS JOSH. *PH

THE BLOWER MOTOR ON MY 2002 FORD TAURUS WORKS INTERMITTENTLY. THE FORD DEALER CLAIMS THERE IS NOTHING WRONG SINCE THE BLOWER WORKED WHEN THE CAR WAS IN THE SHOP. WHEN IT HAPPEND AGAIN THE DEALER TOLD ME THAT THERE WAS A BAD "MOTOR. *AK RESISTOR" AND REPLACED IT. NOW AFTER THE CAR WAS SITTING FOR 3 DAYS IN THE DRIVE WAY THE BLOWER MOTOR QUIT AGAIN. THE DEALER TELLS ME THERE IS NOTHING THEY CAN DO UNLESS IT HAPPENS WHEN THE CAR IS IN THE SHOP AND THEY CAN DUPLICATE THE PROBLEM. WITHOUT THE BLOWER NEITHER THE A/C NOR THE HEATER WILL WORK AND DEPENDING ON THE WEATHER THE WINDOWS WILL FOG UP CREATING AND UNSAFE DRIVING CONDITION.

WHILE TRAVELING ON THE HIGHWAY AND WITHOUT PRIOR WARNING BRAKE PEDAL WILL GO ALL THE WAY DOWN TO THE FLOOR. *AK

WHILE DRIVING 49 MPH, THE CONSUMER WAS INVOLVED IN A HEAD ON COLLISION AND THE AIR BAG DID NOT DEPLOY. THE CONSUMER SUSTAINED INJURIES. THE DEALER HAD BEEN NOTIFIED. *AK THE FRONT OR SIDE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS A TOTAL LOSS. *SCC *JB

MY DAUGHTER WAS ON A RURAL HIGHWAY, HWY 83 NEAR ALMA, NEBRASKA. THREE HEAD OF CATTLE WAS STANDING IN THE MIDDLE OF THE ROADWAY AND SHE WAS UNABLE TO AVOID IMPACT. SHE WAS TRAVELING AT A NORMAL RATE OF SPEED, USING A LAP AND SHOULDER BELT AND SLAMMED ON THE BRAKES STRIKING ONE OF THE CATTLE, CAUSING IT TO SHEAR THE TOP OF THE HOOD, SHATTER THE WINDSHIELD, AND SHEAR THE ROOF OF THE CAR. THE DRIVER AIRBAG DID NOT DEPLOY AND SHE HAD NECK INJURIES AND WAS TRANSPORTED BY AMBULANCE TO A LOCAL HOSPITAL. WHEN LAW ENFORCEMENT APPROACHED THE ACCIDENT, THEY WERE CONVINCED THEY WERE WORKING A FATALITY DUE TO THE CONDITION OF THE VEHICLE. WE WERE TOLD THAT HER NECK INJURIES MIGHT HAVE NOT BEEN AS SEVERE IF THE AIRBAG HAD DEPLOYED. IT WAS A RENTAL VEHICLE FROM ENTERPRISE CAR RENTAL DUE TO THE FACT THAT HER COMPANY CAR WAS BEING REPAIRED FROM A HAILSTORM TWO-THREE MONTHS BEFORE. THE VEHICLE WAS A 2002 FORD TAURUS--[XXX]. *AK INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

THE VEHICLE CAUGHT ON FIRE. *JB THE VEHICLE WAS PARKED AND LOCKED FOR 8 HOURS WHEN A NOISE WAS HEARD. THE CONSUMER VIEWED THE FRONT OF THE VEHICLE ON FIRE. THE INSURANCE AND FIRE INVESTIGATORS THOUGHT THAT MAYBE THE FIRE STARTED IN THE WINDSHIELD WIPER MOTOR. *SCC *JB

BRAKE MASTER CYLINDER DEFECTIVE ON VEHICLE WITH LESS THAN 45,000 MILES. OBVIOUSLY DEFECTIVE PART AND/OR INSTALLATION, SINCE THIS PART SHOULD GENERALLY LAST THE LIFETIME OF THE VEHICLE.*AK

CONSUMER WAS INVOLVED IN A THREE CAR ACCIDENT, AND WAS HIT FROM THE REAR. UPON IMPACT, DRIVER'S SIDE AIR BAG DID NOT DEPLOY. HOWEVER, PASSENGER'S SIDE AIR BAG CAME OUT. VEHICLE WAS TRAVELING ABOUT 60 MPH.*AK

SAGGING OF REAR SUSPENSION. THE FIRST TIME I NOTICED THIS PROBLEM WAS WHEN I TOOK THE FAMILY ON A SKI TRIP 2 MONTHS AFTER PURCHASE. ANYTIME AFTER THAT I GO ON A TRIP, WITH 200 LBS WORTH OF WEIGHT FOR THE THREE REAR PASSENGERS AND THREE SUITCASES THAT BARELY WEIGHT ANOTHER 200 LBS. THIS SO CALLED FAMILY CAR WHICH I PURCHASED FOR SAFE TRAVELING WITH MY FAMILY AND WHICH IS ADVERTISED AS A SAFE FAMILY CAR IS A MISNOMER. REASON: THE REAR SUSPENSION IMMEDIATELY SAGS LOW WITH THE WEIGHT I MENTIONED. I'VE TAKEN IT TO TWO DEALERS THREE TIMES AND THE SERVICE ADVISORS STATES THE REAR SUSPENSION IS NORMAL. I'VE DRIVEN AND OWNED MANY CARS BEFORE AND I NEVER HAD SUCH A PROBLEM (ALTHOUGH I HAD SEEN THAT PROBLEM IN THE OLD K CARS WITH CHRYSLER.) POINT: IN AN EMERGENCY MANEUVER I BELIEVE IT WOULD BECOME A DANGEROUS SITUATION WITH THIS CONDITION . THE CAR DRIVES UNSTABLE, TAKES BUMPS REALLY BAD, AND IN SLIGHT HIGHWAY TURNS OVER 45 MPH, THE CAR IS HARD TO CONTROL; ALL DUE TO THIS EXTRA WEIGHT. PLEASE ADVISE ME. *TT

I HAD NOTICED A FUNNY SMELL IN MY CAR. MY HUSBAND AND I DECIDED TO LOOK AND SEE IF WE COULD FIGURE WHAT THE SMELL WAS. WE LIFTED UP THE SPARE TIRE PIECE IN THE TRUNK BECAUSE IT SMELLED REALLY BAD IN THE TRUNK AND FOUND THE PIECE WAS WET AND HAD VISIBLE WATER DAMAGE. THERE WAS A GOOD AMOUNT OF MOLD GROWING ON THE PIECE. WE TOOK IT TO THE DEALER WHO FOUND A WATER LEAK FROM BEHIND THE TAIL LIGHTS. THE MOLD WAS CLEANED OFF. NOW THE DEALER WILL NOT PUT IT IN WRITING THAT THERE WAS ANY MOLD IN THE TRUNK. I HAVE CONTACTED MANAGERS AT THE DEALERSHIP AND I HAVE CONTACTED FORD AT THE CUSTOMER CARE NUMBER. I CAN NOT GET WRITTEN DOCUMENTATION THERE WAS MOLD IN MY VEHICLE. *JB

THE DEALERSHIP HASN'T ORDERED THE PARTS FOR THE WINDSHIELD WIPER RECALL 03 V 087 000. CONSUMER HAS BEEN WAITING FOR A MONTH. *NLM

AUTO: FORD TAURUS 2002 WITH THE ("FFE") "FUEL FLEX ENGINE" INSTALLED PROBLEM: CAR EXPERIENCES "CLASSIC MISS UNDER LOAD" OR "HESITATION" AT CONSTANT SPEED WITH A LOW THROTTLE ANGLE ON THE GAS PETAL BETWEEN 20-50 MPH WHILE IN EITHER "OVER DRIVE OR DRIVE". MOST PRONOUNCED IN CRUISE CONTROL BETWEEN 20-50 MPH WITH A/C OFF. REPAIR EFFORT: AFTER (4) REPAIR CYCLES WITHIN LOCAL DEALER'S SHOP, THE LAST WITH FORD FIELD ENGINEERING PRESENT, HAVE IDENTIFIED THE PROBLEM TO BE ISOLATED TO THE "EXHAUST GAS RECYCLING VALVE". SINCE THE "FFE" ENGINE IS DESIGN TO WORK WITH BOTH ETHANOL AND STANDARD GASOLINE, IT IS BELIEVED THE OPENING AND CLOSING CYCLE OF THE EGR VALVE IS INCORRECT FOR USE WITH STANDARD GASOLINE. THE FOURTH AND FINAL REPAIR REPORT STATES EGR IS THE CAUSE OF THE AUTO PERFORMANCE PROBLEM. THE OWNER FIRMLY BELIEVES THIS EGR PROBLEM IS ALSO THE CAUSE OF PERIODIC MOTION FELT WITHIN THE CAR, WHICH MAY CAUSE FEELINGS OF "NAUSEA" POSSIBLY DUE TO "MOTION SICKNESS" TO THE DRIVER AND ANY OCCUPANTS IN THE CAR. DEALER MECHANICS AND THE SERVICE MANAGER HAVE BEEN SUCCESSFUL IN REPEATING THE PERFORMANCE PROBLEM DURING TEST DRIVES AND CAN STOP PROBLEM BY DISCONNECTING OF PORTION OF ERG SYSTEM. FORD FIELD ENGINEERING FINAL DECISION ON REPAIR: "NO REPAIR NECESSARY, THIS EFFECT IS NORMAL FOR THIS TYPE OF ENGINE". AUTO OWNER IS NOW USING "DISPUTE SETTLEMENT BOARD" WITHIN FORD MOTOR COMPANY TO RESOLVE THIS PROBLEM. OWNER BELIEVES THIS TYPE OF PROBLEM FALLS UNDER "DEFECTIVE PRODUCT" STATUTE. *JB

WATER LEAKED THROUGH THE WINDSHIELD WHEN RAINED. THE DEALER WAS NOTIFIED. *NLM

WHILE DRIVING ON A MAJOR HIGHWAY MY CAR STALLED. THE CAR BEGAN TO DECREASE IN SPEED AND SHAKE PROFOUNDLY. THERE WERE NO WARNING LIGHTS ON TO INDICATE THE PROBLEM WITH THE CAR. MORE PRESSURE WAS APPLIED TO THE GAS PEDAL AND STILL NO INCREASE IN SPEED. AFTER SEVERAL ATTEMPTS TO ACCELERATE THE CAR INCREASED TO 40 MPH AND THEN CONTINUED TO DECREASE IN SPEED. I PULLED OFF TO THE SIDE OF THE HIGHWAY WERE MY CAR WAS STRUCK BY ANOTHER VEHICLE. AFTER THE INCIDENT THE CAR DID START AND ACCELERATED AS IF NOTHING EVER HAPPENED.*JB

WHILE DRIVING IN THE RAIN THE DRIVER LOST CONTROL OF THE VEHICLE AND HIT A TREE. AFTER IMPACT THE CONSUMER HEARD A POP AND THE VEHICLE CAUGHT ON FIRE. *MR *SCC *NLM

THE DEALER REFUSED TO HONOR RECALL 03 V 087 000, BECAUSE THEY WERE BACKED UP WITH OTHER WARRANTY WORK. *JB *SCC

THE SEAM ON OUR GAS TANK HAD SPLIT, CAUSING IT TO FLOW INTO THE OUTER GAS COMPARTMENT & CORRODED THROUGH. WE HADN'T HIT ANYTHING AND EVEN IF WE DID IT SHOULD NOT HAVE CAUSED SUCH AN EXTENSIVE AMOUNT OF DAMAGE. *NLM

THE DRIVER'S SIDE DOOR SEPARATED FROM THE VEHICLE. *JB THE CONSUMER OPENED THE DOOR TO GET OUT WHEN THE DOOR DETACHED FROM THE VEHICLE. SCC

THE VEHICLE SHOOK WHEN THE VEHICLE WAS STARTED. THE DEALER WAS NOTIFIED. *NLM

THE VEHICLE CONTINUED TO LOSE POWER, THE SENSOR, ALTERNATOR AND IGNITION WAS REPLACED, HOWEVER THE PROBLEM RECURRED.*JB

WHEN THE BRAKES WERE APPLIED, THERE WAS A BURNING SMELL.*JB

THE VEHICLE EXPERIENCED BRAKE FAILURE, WHICH CAUSED AN ACCIDENT, AND THE AIR BAGS FAILED TO DEPLOY.*JB

WINDSHIELD WIPERS FAILED INTERMITTENTLY ON DECEMBER 13, 2002 (WELL WITHIN FIRST 500 MILES OF OPERATION). FORD DEALER COULD NOT IDENTIFY PROBLEM. ON DECEMBER 14, WIPERS SUFFERED CATASTROPHIC FAILURE. WIPERS WERE SUPPOSEDLY FIXED BY FORD DEALER ON FEBRUARY 13, 2003. ACCORDING TO PO, FUSE 215 WAS NOT SEATED AND HAD BURN MARK; REPLACED FUSE, RECHECKED OPERATION. ON FEBRUARY 15, WIPERS EXPERIENCED INTERMITTENT FAILURE AGAIN (SHUT DOWN FOR APPROXIMATELY HOUR WITHIN FIRST 5 MINUTES OF OPERATION FOLLOWING COLD START, THEN RESUMED OPERATION).

WINDSHIELD WIPERS FAILED INTERMITTENTLY ON DECEMBER 13, 2002 (WELL WITHIN FIRST 500 MILES OF OPERATION). FORD DEALER COULD NOT IDENTIFY PROBLEM. ON DECEMBER 14, WIPERS SUFFERED CATASTROPHIC FAILURE. WIPERS WERE SUPPOSEDLY FIXED BY FORD DEALER ON FEBRUARY 13, 2003. ACCORDING TO PO, FUSE 215 WAS NOT SEATED AND HAD BURN MARK; REPLACED FUSE, RECHECKED OPERATION. ON FEBRUARY 15, WIPERS EXPERIENCED INTERMITTENT FAILURE AGAIN (SHUT DOWN FOR APPROXIMATELY ' HOUR WITHIN FIRST 5 MINUTES OF OPERATION FOLLOWING COLD START, THEN RESUMED OPERATION).

THE WHEEL HUB RETAINER WAS DEFECTIVE ON THE FRONT AND REAR WHEEL. WHICH COULD CAUSE THE WHEEL TO SEPARATE FROM THE VEHICLE. *JB

CAR WAS DRIVEN FOR APPROX. 100 MILES, GAS WAS LOW, SO STOPPED TO REFILL. WHEN CAR WAS RESTARTED, THE CAR HESITATED THEN SOUNDED CHOKED LIKE IT WAS NOT GETTING GAS. REVVED CAR TO TRY TO 'CLEAR' SYSTEM. PROBLEM CONTINUED, AT WORST WHEN IDLING. AFTER A FEW MINUTES, ENGINE LIGHT CAME ON, SO I TURNED OFF THE CAR AND CALLED FORD DEALER. WRECKER DRIVER CAME OUT, REVVED CAR A FEW MORE TIMES (APPROX. 3000 RPM) SMALL BACKFIRE OUT OF MUFFLER EACH TIME. PROBLEM SEEMED TO GO AWAY. WRECKER DRIVER BLAMED 'BAFFLES' IN MUFFLER? DROVE CAR ANOTHER 200 MILES HOME. THREE DAYS LATER, AFTER DRIVING A BIT, PARKED FOR SHORT TIME THEN RESTARTED CAR, SAME PROBLEM REOCCURRED.

PROBLEMS WITH THE DRIVERS AIR BAG. ALSO STATED THAT THE CONSUMER WAS DRIVEN AT 40 MPH AND HAD A FRONT COLLISION WHERE HER AIR BAG DID NOT DEPLOY WAS CONTACTED AND HAS STATED THAT SINCE NO ONE WAS HURT THERE WAS NOTHING THEY CAN DO. TS

THE VEHICLE WAS INVOLVED IN AN ACCIDENT AND THE DRIVER'S AIR BAG FAILED TO DEPLOY.*TS ALSO THE SEAT BELT FAILED TO PROPERLY RESTRAIN CONSUMER, WHICH CAUSED INJURIES. *JB *NLM

CAR ACCELERATED OUT OF CONTROL. AFTER PASSING A CAR, MY CAR CONTINUED TO ACCELERATE. THE ACCELERATOR DID NOT DISENGAGE AFTER TAKING MY FOOT OFF OF THE ACCELERATOR. THE VEHICLE ACCELLERATED TO SPEEDS IN EXCESS OF 80 MPH. WHEN APPLYING THE BRAKE PEDAL, THE CARE SLOWED FROM 80 MPH TO 60 MPH. AFTER PRESSING ON THE BRAKES WITH AS MUCH FORCE AS POSSIBLE, THE VEHICLE CONTINUED TO ACCELERATE. AFTER SEVERAL MINUTES AND SEVERAL ATTEMPTS TO SLOW THE VEHICLE, THE VEHICLE WAS STOPPED DESPITE THE CONTINUED ACCELERATION. AS THE VEHICLE WAS ACCELLERATING I CHECKED AND FOUND NO PEDAL OBSTRUCTION AND THE CAR WAS NOT IN CRUISE CONTRAL MODE.

CONSUMER STATED TOOK PURCHASED VEHICLE IN 2002. WITHIN THE FIRST 7 HOURS OF DRIVING CAR THE TIRES WERE CONSTANTLY LOSING AIR PRESSURE. VEHICLE WAS CHECKED BY DEALER WHO ADVISED NO PROBLEM WITH TIRES OR RIMS. IN 10/02 WHILE DRIVING THE TIRE BECAME FLAT CAUSING CONSUMER TO CRASH INTO A DITCH RESULTING IN OVER $7000 WORTH OF DAMAGE TO VEHICLE. DEALER DIAGNOSED ACCIDENT DUE TO DEFECTIVE RIMS. TS

WHILE DRIVING AT 45 MPH, THE STEERING WHEEL SUDDENLY SHIMMIED FOR ABOUT 5-10 SECONDS. DEALERS HAVE BEEN NOTIFIED. CAUSE UNKNOWN. TS *TT

CONSUMER STATED THAT WHEN VEHICLE IS IN REVERSE IT WOULD AUTOMATICALLY ACCELERATE WITH NO WARNING. DEALER NOTIFIED. TS

RIGHT POWER WINDOW IS IN FAILURE. DEALER PH

WHILE DRIVING VEHICLE, CONSUMER STATES' THE BRAKE PEDAL AND GAS PEDAL ARE TOO CLOSE. CONSUMER STATES IN AN EMERGENCY SITUATION CONSUMER MAY PRESS GAS INSTEAD OF BRAKES, AND CAUSE AN ACCIDENT. CONSUMER STATES' FOOT BECAME STUCK UNDER BRAKE PEDAL AND HE WAS NOT ABLE TO STOP. THIS RESULTED IN A COLLSION. PLEASE PROVIDE ANY FURTHER INFORMATION. TS

SUDDEN ACCELERATION LETTER ATTACHED. DT

CONSUMER STATES' THAT THE BRAKE PEDAL AND GAS PEDAL ARE TOO CLOSE. VEHICLE IS EQUIPPED WITH THE AUTOMATIC PEDAL ADJUSTER. CONSUMER STATES HIS FOOT BECAME STUCK UNDER BRAKE PEDAL RESULTING IN CONSUMER NOT ABLE TO BRAKE. THIS RESULTED IN A REAREND COLLISION. PLEASE PROVIDE ANY FURTHER INFORMATION. TS

WHEN APPLYING THE BRAKES CONSUMER SIMULTANEOUS APPLIED THE ACCELERATOR PEDAL. DEALER HAS BEEN NOTIFIED. PLEASE PROVIDE FURTHER INFORMATION. TS

THE VEHICLE IS A RENTAL FROM HERTZ. WHILE MAKING A RIGHT TURN HER INDEX FINGER GOT CAUGHT INSIDE OF THE STEERING WHEEL. PLEASE PROVIDE ADDITIONAL INFORMATION. DEALER NOTIFIED TS

CONSUMER'S DAUGHTER WAS INVOLVED IN AN ACCIDENT, AND THE DRIVER'S AIR BAG FAILED TO DEPLOY. TS THERE WAS ONE INJURY.*JB