2002 Ford Taurus complaints

FRONT DRIVER'S SIDE COIL SPRING SHEARED OFF ONTO THE TIRE, CAUSING THE TIRE TO GO FLAT. CONSUMER PULLED OVER, AND HAD VEHICLE TOWED TO DEALER FOR INSPECTION. MECHANIC DETERMINED THAT THE COIL SPRING AND TIRE NEEDED TO BE REPLACED. *AK

TIRE SEPARATION FIRESTONE/BRIDGESTONE TIRES CAME AS ORIGINAL EQUIPMENT WITH 2002 FORD TAURAS WAS TRAVELING ON LIE AND THE DRIVERS SIDE TIRE SEPERATED CAUSING DAMAGE TO MY WHEEL WELL, BUMPER AND FENDER. *AK

WHILE DRIVING VEHICLE SHUT DOWN . CONSUMER WAS ABLE TO RESTART VEHICLE, AND DROVE IT TO THE DEALER. MECHANIC INFORMED CONSUMER THAT THE PROBLEM COULD NOT BE DUPLICATED. CONSUMER ADVISED THE MECHANIC THAT THIS PROBLEM OCCURRED MORE THAN ONCE. MECHANIC DETERMINED THAT A LIFTER AND PULLEY BELT HAD BEEN REPLACED.*AK

WHILE DRIVING CONSUMETR HIT A BUMP ON THE HIGHWAYAND BOTH DRIVER'S SIDE AND PASSENGER SIDE AIR BAGS DEPLOYED INADVERTENTLY. DRIVER WAS NOT INJURED. CONSUMER HAD THE VEHICLE TOWED TO THE DEALER FOR INSPECTION. *AK

CONSUMER NOTICED THAT THE REAR PASSENGER SIDE SEAT BELT DID NOT RETRACT PROPERLY. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE SEAT BELT UNIT NEEDED TO BE REPLACED, AND REPLACED IT THREE TIMES. HOWEVER, THE PROBLEM RECURRED. *AK

WHEN CONSUMER STOPPED AT LIGHT, HE OFTEN NOTICED THAT AFTER A WHILE, THE CAR LUNGED FORWARD A BIT AND THEN SETTLED DOWN. PLEASE PROVIDE FURTHER INFORMATION. *JB

UPON STARTING THE VEHICLE WHETHER IT WAS IN NEUTRAL OR PARK, THE VEHICLE LUNGED FORWARD. THE VEHICLE WAS TAKEN TO THE DEALER WITH NO CAUSE DETERMINED. THE DEALERSHIP REFUSED TO SERVICE THE VEHICLE ANY LONGER. *JB

AUGUST 6, 2004 WHILE DRIVING AT 65 MPH THE VEHICLE (30,750 MILES) EXPERIENCED A COMPLETE LOSS OF ELECTRICAL POWER. THIS INCLUDED THE FOUR-WAY FLASHERS. TOWED TO DEALER WHO DIAGNOSED THE CAUSE AS A WEAK BATTERY WHICH WAS REPLACED.

I WAS DRIVING ON A 65 MPH HIGHWAY AT POSTED SPEED. I EXITED ONTO A RAMP, AND APPLIED THE BRAKES. THE PEDAL WENT TO THE FLOOR WITH NO BRAKING. THE AUTOMOBILE HAD ONLY 12,000 MILES.*AK

WHILE VEHICLE WAS RUNNING DRIVER GOT OUT TO WIPE OFF THE WINDOWS AND TRANSMISSION UNEXPECTEDLY SHIFTED TO REVERSE. DRIVER ATTEMPTED TO STOP VEHICLE, AND WAS RUN OVER. DRIVER SUSTAINED LEG, CHEST, AND ARM INJURIES. THE VEHICLE RAN INTO A BOAT TRAILER. *AK A FRIEND OF THE CONSUMER'S TOOK THE VEHICLE TO THE DEALER. THE DEALER INDICATED THAT THE VEHICLE WAS FINE. *NM

FRONT PASSENGER SEAT BELT FAILED TO WORK. WAS TOLD BY FORD SERVICE THAT THIS WAS NOT A WARRANTY ITEM AS VEHICLE HAD OVER 60,000 MI, HOWEVER PASSENGER USE WAS LESS THAN 5,000 MI. I REPLACED AT COST OF $173.00. *JB

MY 2002 FORD TAURUS FRONT DRIVER SIDE COIL SPRING BROKE AND PUNCTURED MY FRONT DRIVER SIDE TIRE. I JUST RETURNED FROM A SHORT TRIP AND HEARD A LOUD "BANG" AFTER THE CAR HAD BEEN SITTING FOR 10-15 MINUTES. THE RESULT WAS A DEFLATED FRONT TIRE AND I COULD SEE THE SHARP POINT OF THE SPRING HAD PUNCTURED THE TIRE. I CONTACTED FORD CUSTOMER SERVICE WHO ADVISED THEY WOULD NOT COVER THE REPAIR BECAUSE THE VEHICLE WAS OUTSIDE OF WARRANTY. HAD TO REPLACE BOTH COIL SPRINGS (THEY ONLY COME IN SETS OF TWO), STRUTS, AND SWAY BAR LINKS, AND ONE TIRE AT COST OF $631.80. OLD PARTS ARE AVAILABLE AND IN MY POSSESSION. I HEARD THERE WAS A RECALL ON '99-2001 MODELS BUT FEEL MY 2002 MODEL MATCHES THE EXACT DESCRIPTION OF THE RECALL JUST ANNOUNCED FOR THIS PROBLEM.*AK

CONSUMER NOTICED THAT THE FLOORBOARD AND MATS WERE SOAKED AND WET. CONSUMER WAS UNAWARE FROM WHERE THE WATER WAS LEAKING. CONSUMER TOOK VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC COULD NOT DUPLICATE THE PROBLEM. CONSUMER INFORMED THE MECHANIC THAT THIS PROBLEM OCCURRED MORE THAN ONCE, AND HAD NOT BEEN RESOLVED. *AK COWL PANEL WAS WARPPED. DEALER REPLACED COWL PANEL AND INSTALLED LIP SEAL. LUG AND PLASTIC NUTS HOLDING HUB CAP STRIPPED. *LA

I WAS TRAVELING EAST AT APPROXIMATELY 35 MPH AND STILL ACCELERATING TO THE POSTED SPEED OF 45. ANOTHER CAR THAT WAS TRAVELING WEST ON THE OPPOSITE SIDE OF THE SAME ROAD WAS STRUCK AND CAME ONTO MY SIDE OF THE ROAD IN FRONT OF ME. I STRUCK THAT CAR, AND THE AIRBAGS DID NOT DEPLOY.*AK

THE CONSUMER STATED THE WINDSHIELD LEAKED. THE VEHICLE WAS ALREADY IN FOR RECALL 03V087000. THE CONSUMER STATED THE VEHICLE WAS TESTED FOR LEAKS DURING THE RECALL, HOWEVER, THE WINDSHIELD STILL LEAKED. PROVIDE FURTHER DETAILS. *JB

WHEN VEHICLE IS DRIVEN OVER A PUDDLE OF WATER OR GOES THROUGH A CAR WASH THE FLOOR MATS BECOME SOAKED, MOSTLY IN THE FRONT. THE MECHANIC DOESN'T KNOW WHERE THE WATER IS COMING. CONSUMER IS AFRAID OF BEING ELECTROCUTED.*AK ON SUNNY DAYS THE WET CARPETING CAUSES MOISTURE TO BUILD UP ON THE INSIDE WINDSHIELD. *NM

WHEN APPLYING THE BRAKES TO COME TO A STOP VEHICLE JERKED AS IF IT WAS REAR ENDED. TOOK VEHICLE TO DEALERSHIP, AND WAS INFORMED BY MECHANIC NOTHING COULD BE FOUND. *AK

REPORTEDLY A PARKED AND UNOCCUPIED 2002 FORD TAURUS [XXX] IGNITED. POLICE INVESTIGATION REVEALED THE POSITIVE BATTERY CABLE AT THE BATTERY END WAS STIFF AND APPARENTLY CAUSED A FIRE. THREE VEHICLES AND A BUILDING WERE DAMAGED.*AK UPDATED 07/24/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

WHILE DRIVING 25 MPH THE VEHICLE COLLIDED INTO AN ELECTRIC POST. AS A RESULT, THE PASSENGER SIDE AIRBAG DID NOT DEPLOY AND THE DRIVER SIDE AIRBAG DEPLOYED HALFWAY THEN DEFLATED WITHOUT WARNING. PLEASE PROVIDE ADDITIONAL INFORMATION. *JB

THE PASSENGER SIDE FRONT TIRE WAS CUPPING WITH OVER 50% OF TREAD WEAR REMAINING. *AK THE TIRE'S TREAD SEEMED TO BE SEPERATING FROM THE SIDEWALL. *SC *JB

THERE IS A BAD ODOR COMING FROM AIR CONDITIONING (A/C) UNIT CAUSED BY MOLD/MILDEW (FROM WATER THAT SITS IN BLOWER BOX). VEHICLE HAS BEEN IN TO DEALERSHIP FOUR TIMES WITHOUT RESOLUTION TO THIS PROBLEM. I AM CONCERNED ABOUT HEALTH CONSEQUENCES IF THIS IS NOT RESOLVED. DEALER HAS USED DEODORIZERS IN A/C UNIT AND REPLACED CABIN AIR FILTER, ALL TO NO AVAIL. *LA

WHILE SHIFTING INTO REVERSE VEHICLE SURGED FORWARD AND COLLIDED WITH THE VEHICLE IN FRONT. DRIVER SUSTAINED MINOR INJURIES. VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION, AND DEALER WAS UNABLE TO RESOLVE THE PROBLEM. THE INSURANCE COMPANY TOTALED THE VEHICLE. *AK

MY TAURAUS EXPERIENCED A STRUT COIL FAILURE WHICH RESULTED IN THE CUTTING THE INSIDE WALL OF THE RIGHT FRONT TIRE. BOTH STRUTS HAD TO BE REPLACED AS WELL AS THE TIRE. IF THIS HAD HAPPENED THE HIGHWAY IT WULD HAVE BEEN EXTREMELY DANGEROUS.*AK

DURING WET/DRY CONDITIONS, BRAKES ARE APPLIED AND VEHICLE FAILS TO STOP AND CONTINUES TO ROLL. THIS CONDITION IS INTERMITTENT. *JB

WHEN DRIVING THE VEHICLE IN THE RAIN THE WINDSHIELD WOULD LEAK RAIN INTO THE VEHICLE. THE CONSUMER HAD MADE CONTACT WITH THE DEALERSHIP ABOUT THIS ISSUE. *MR

I OWN A 2002 TAURUS WITH 40000 MILES AND TWICE KNOW I'VE HAD WORK DONE ON MY BLOWER UNIT. THE FIRST TIME I LOST ALL SETTINGS EXCEPT HIGH. THE DEALER STATED THAT IT WAS A BAD RESISTOR AND REPLACED THE RESISTOR. TWO WEEKS LATER THE SAME PROBLEM HAPPENED. THE DEALER STATED THAT THERE WAS A PROBLEM WITH WATER GETTING INTO THE BLOWER UNIT. HE WILL PUT IN A MODIFICATION AND REPLACED THE BLOWER UNIT. A WEEK LATER WE HAD BAD RAIN IN NEW ENGLAND AND THERE WAS AN INCH OF WATER ON THE PASSENGER SIDE OF THE CAR. THE CAR WILL BE GOING IN FOR SERVICE AGAIN FOR THIS PROBLEM. *NM

INTERIOR TIRES SEPARATED. *PH THE WINDOWS MADE A NOISE WHEN GOING UP, THE DEALER LUBRICATED THE REGULATOR. *JB

WHILE DRIVING AT 65 MPH, TRANSMISSION WARNING LIGHT CAME ON. VEHICLE DOWNSHIFTED AUTOMATICALLY, DECREASING SPEED AND INCREASING RPM'S SIGNIFICANTLY. FOR REMAINDER OF TRIP, VEHICLE COULD NOT ACCELERATE CONSISTENTLY AND COULD NOT HOLD A CONSTANT SPEED. THE FOLLOWING DAY I TOOK IT TO A DEALER WHO INFORMED ME THAT A SOLENOID HAD FAILED AND REPLACEMENT COST ~$700. *AK

THERE WAS NO INDICATION THAT THE BRAKES STOPPED WORKING UNTILL DRIVER APPLIED THE BRAKES AND THE PEDAL WENT TO THE FLOOR. *AK

WHILE ATTEMPTING TO PUT THE VEHICLE IN REVERSE THE GEAR SHIFTER BECAME STUCK IN PARK. THE VEHICLE SUDDENLY ACCELERATED BACKWARDS AND IMPACTED SEVERAL TREES BEFORE COMING TO FINAL REST. *AK *NM

THE FRONT PASSENGER SIDE SEAT BELT WOULD NOT RETRACT AT ALL TO SECURE THE PASSENGER IN THE SEAT. *AK *NM

STRUCK ANOTHER VEHICLE FROM THE REAR...11 O'CLOCK PDOF.. HIGH SPEED...DRIVERSIDE PRETENSIONER FIRED, BUT NO AIRBAG. PASSENGER SIDE AIR BAG FIRED, BUT NO PASSENGER WAS IN THE VEHICLE.

THE BRAKING LIGHTS OF MY FORD TAURUS 2002 SE WITH ADJUSTABLE PEDALS STAYS ON EVEN AFTER I TURN OFF THE ENGINE AND RELEASE THE BRAKE PEDAL. I FOUND THAT FORD HAS A RECALL ON THIS ISSUE ON 2000 AND 2001 TAURUS, BUT NOT 2002 MODEL. THIS IS UNFAIR SINCE FORD DID NOT FIX THE PROBLEM AFTER THE RECALL. *LA

I BOUGHT MY CAR NEW IN NOV 01. I NOTICED A STALE SMELL AND COMPLAINED TO THE DEALER AND THEY CHANGED A FILTER. TWO DAYS LATER THE SMELL WAS BACK. THIS MONTH,AFTER A HEAVY RAIN, THERE WAS 1 1/2 INCHES OF WATER ON MY PASSENGER FLOOR AND WATER IN MY HEATER BLOWER WHICH WITHIN A MATTER OF MINUTES KILLED MY BLOWER ON ALL POSITIONS BUT HIGH. I CALLED FORD AND THEY SAID THERE WAS NO RECALLS ON MY VEHICLE. I DID SOME RESEARCH AND FOUND THAT MY CAR WAS MANUFACTURED IN OCT 01 AND THERE WAS A RECALL ON THE WINDSHIELD. I TOOK THE CAR TO THE DEALERSHIP AND THEY TOLD ME IT WAS PROBABLY NOT THE WINDSHIELD PUT A DESIGN FLAW AND THEY HAD A KIT THAT WOULD FIX THE PROBLEM AND THEY WOULD PUT A NEW BLOWER IN. I INFORMED THEM THAT I WAS NOT GOING TO PAY ANYTHING FOR THIS THEY SAID THEY WOULD CONTACT THE REP. I SCHEDULED AN APPOINTMENT AND IN THE MEANTIME CALLED FORD AND TOLD THEM THAT I WAS NOT PAYING FOR IT BECAUSE IT WAS A DESIGN FLAW. I TALKED WITH GLORIA AND SHE TOOK ALL THE INFORMATION AND SHE TOLD ME THAT SHE WOULD ADVISE THE DEALERSHIP AND ALSO THROW IN A CARPET SHAMPOO AND DEORDORIZER TREATMENT. WHEN I PICKED MY CAR UP I WAS CHARGED $36.66 FOR A CONSUMER CO-PAY AND I HAD TO PAY IT OR I COULD NOT HAVE MY CAR. *LA

CONSUMER COMPLAINED ABOUT AN AIR BAG DEPLOYMENT PROBLEM. *AK

TRANSMISSION NOT SHIFTING INTO GEAR PROPERLY. HARD TO SHIFT FROM PARK INTO GEAR AND MAKES CLUNK NOISE. EXHAUST RATTLE/VIBRATION/NOISE.

SEPT 18, 2001 WE PURCHASED A NEW 2002 FORD TAURUS. IN ONE DAY RADIATOR HOSE POPPED OFF. THIRTY DAYS AFTER THE FIRS REPAIR THE HOSE POPPED OFF AGAIN. THE DEALER WANTED TO REPLACE THE ENGINE TO CORRECT THE PROBLEM. ON 10-29-01 THE CAR STARTED TO MAKE A HISS NOISE AND SMOKE WOULD COME FROM THE FRONT END WHEN IT WAS PARKED OR TURNED OFF. THE VEHICLE WAS TAKEN TO THE DEALER DIRKS MOTORS. THEY ASKED IF THE COULD REPLACE THE ENGINE AGAIN AND WE SAID NO. WE LEFT THE CAR AND THEY TOLD US THEY WOULD LET US KNOW BUT WE DID NOT HEAR NOTHING FROM THEM, WHEN WE WOULD CALL TO ASK THEM WHAT WAS GOING TO HAPPEN THEY DID NOT KNOW AT ALL. ON 11-5-01 THE CAR WAS RETURNED TO US AND WITH LEAVING THE SERVICE CENTER AND NOT BEING LESS THEN 20 MILES FROM AKRON, IOWA THE CAR GOT HOT AND STARTED TO SMOKE AND I CALLED DIRKS SERVICE CENTER ON MY CELL PHONE AND TOLD THEM I WAS BRING IT BACK AND THIS TIME I WANTED THE CAR REPLACED NO QUESTIONS.. BUT THE CAR WAS TAKING BACK AND THEY LOOKED OVER IT AND THEY DID NOT CALL US AT ALL WHILE IT WAS IN SERVICE, WE CALLED EVERYDAY TO SEE IF THEY KNEW WHAT WAS WRONG WITH IT AND THE FUNNY THING ABOUT IT WAS THE CAR WAS AT DIRKS MOTOR INC FROM 11-5-01 TO 11-16-01 AND THEY COULD NOT FIND NOTHING WRONG. ON 11-16-01 THIS WOULD HAVE BEEN THE 4TH TIME THIS CAR HAD BEEN SERVICED AND IT WAS GETTING OLD.. ON 12-27-02 THE CAR STARTED THE HISSING NOISE AND SHORT CUTS ON AND THE CD PLAYER STOPPED WORKING AND THAT WAS IT.. I CALLED THE FORD COMPANY AT 1-800-392-3673. WHILE TALKING

BRAKE FAILURE UNDER WET/ DRIZZLY ROAD CONDITION.CAR CONTINUES TO ROLL AND WILL NOT STOP. THIS HAS HAPPENED THREE TIMES IN THE PAST FEW MONTHS WITH THE MOST RECENT ON 01-09-04.*AK

WHILE DRIVING 65 MPH AND MAKING A RIGHT TURN CONSUMER LOST CONTROL OF VEHICLE AND HIT A CONCRETE BARRIER. BOTH AIR BAGS DID NOT DEPLOY. VEHICLE TOWED TO THE DEALER FOR ANALYSIS, AND MECHANIC WAS NOT ABLE TO RESOLVE THE PROBLEM. *AK

WHILE DRIVING 60 MPH DRIVER APPLIED THE BRAKES AND VEHICLE SKIDDED UNCONTROLLABLY. THIS CAUSED THE VEHICLE TO FLIP OVER AND HIT A CONCRETE BARRIER. BOTH AIR BAGS DID NOT DEPLOY. VEHICLE WAS TOTALED.*AK

THE VEHICLE WAS INVOLVED IN AN ACCIDENT, WHILE DRIVING ABOUT 45 MPH. THE DRIVER HIT THE BRAKES AND ON IMPACT, THE AIRBAGS FAILED TO DEPLOY. PROVIDE FURTHER DETAILS.....................................................................*JB

WHEN TRAVELING BETWEEN 50 TO 60 MPH, ANOTHER DRIVER MADE A U-TURN DIRECTLY IN FRONT OF THE CONSUMERS VEHICLE. THE CONSUMER HAD NO CHOICE BUT TO HIT THE OTHER VEHICLE. UPON IMPACT, THE DRIVER'S SIDE AIRBAG DEPLOYED, BUT THE PASSENGER'S SIDE AIR BAG DID NOT DEPLOY. *AK THE POINT OF IMPACT WAS ON THE FRONT PASSENGER SIDE. THE MECHANIC STATED THAT THE AIR BAG PROBLEM WAS DUE TO THE FAULTY SEAT BELT. *SCC *JB

VEHICLE TIRES SHOWING SIGNS OF DRY ROT. *MR THE VEHICLE EXPERIENCED A FLAT TIRE. ROADSIDE ASSISTANCE FOUND A CRACK IN THE TIRE TREAD. THE CONSUMER WAS TOLD THAT ALL THE TIRES HAD SIGNS OF DRY ROT AND A TECHNICIAN STATED THAT THE ENTIRE TIRE HAD CRACKS AROUND IT. FORD SHOWED NO SIGN OF CONCERN. *SCC *JB

CONSUMER COMPLAINED ABOUT FRONT BRAKE ROTORS. THE FRONT BRAKE ROTORS WERE REPLACED ON FOUR SEPARATE OCCASIONS, BUT THE PROBLEM STILL OCCURS.*AK

2002 FORD TAURUS. FRONT END VIBRATION AT HIGHWAY SPEEDS. PROBLEM WAS CORRECTED ONCE. I HAVE THE SAME PROBLEM AGAIN. *LA

WHEN DRIVING AT LOW SPEEDS VEHICLE SEVERELY VIBRATES AND FAILS TO ACCELERATE. WHEN THIS OCCURS, THE DRIVER HAS DIFFICULTY CONTROLLING THE VEHICLE. DEALERSHIP RAN A DIAGNOSTIC TEST, AND FOUND A BROKEN COMPONENT WITHIN THE AUTOMATIC TRANSMISSION. *AK

AT HIGHWAY SPEEDS VEHICLE SHUTS OFF WITHOUT WARNING, CONSUMER BELIEVES THIS IS A VERY DANGEROUS SITUATION. IT MAY CAUSE AN ACCIDENT. *AK

VEHICLE TIRE EQUIPMENT HAS SEVERAL BLISTERS. *MR THE LEFT FRONT TIRE HAD 11 BLISTERS. THE CONSUMER HAD TAKEN THE VEHICLE TO AN AUTHORIZED DEALER IN WHICH THEY INFORMED HIM THAT THE TIRES HAD BEEN DRIVEN WITH LOW PRESSURE. *SCC *JB

THE MANUAL FOR THE VEHICLE DIDN'T EXPLAIN HOW TO INSTALL A REAR FACING INFANT SEAT. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE THAT INFORMATION. *AK THE DRIVER ALSO INDICATED THAT ALL THE REAR SEAT FOLDED FORWARD AND IT APPEARED THAT THE VEHICLE WAS NOT SUITABLE FOR USE WITH REAR FACING CHILD SEAT (THE DRIVER ISN'T THE OWNER. THE VEHICLE WAS A GARAGE LOANER). *PH *NLM

DRIVING ON HIGH WAY 20 IN CHEROKEE COUNTY GA A CAR RAN A RED LIGHT HITTING ME HEAD ON GOING APPROXIMATELY 30 MPH MYSELF GOING 45-50 MPH LUCKILY I DID NOT SUFFER MAJOR BODILY INJURY (WHIPLASH AND LOTS OF BRUISES). MY QUESTION IS SHOULD AIRBAGS HAVE DEPLOYED? AND SEAT BELT DID NOT LOCK CAUSING ME TO MAKE CONTACT WITH THE DASH AND STEERING WHEEL. I WAS DRIVING A 2002 FORD TAURUS LS. *LA