Page 26 of 29 · complaints 1,251–1,300 of 1,426

2002 Ford Taurus complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2002 record →

Suspension › Rear › Springs
Filed Jun 23, 200541,678 milesOH

I HAD A FLAT TIRE 6/12/2005. HERE THE PERIMETER OF THE TIRE WAS ?SLICED DUE TO BAD DRIVERS SIDE SPRING. MY CAR IS A 2002FORD TAURUS VEH ID#[XXX]. MY BROTHER IN LAW HAD THE SAME PROBLEM W HIS ?2000 TAURUS BUT THE FRONT SPRING. THE DEALER SAID HIS WAS COVERED UNDER A GOV WARRANTY BUT MINE WAS NOT COVERED. THE CAR WAS TOWED TO THE DEALERSHIP AND WE HAD A$233 BILL TO REPAIR SOMETHING THAT COULD HAVE BEEN FATAL. IMMEDIATELY AFTER THE REPAIR THE CAR STARTED MAKING A LOUD KNOCKING NOISE AND CAR WAS BACK IN DEALERSHIP 6/21 FRO $400. REPAIRS TO REPLACE BOTH REAR STRUTS. THIS CAR ONLY HAS 42,000 MILES ON ITL. *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Engine and Engine Cooling › Cooling System › Fan
Filed Jun 2, 2005NY

2002 FORD TAURUS SES BLOWER FAN STOPPED WORKING AND THE CONSUMER WAS UNABLE TO USE THE DEFROSTER AND HEATER.***NO ANSWER REQUIRED*** *MR THE BLOWER MOTOR SHORTED OUT DUE TO A MANUFACTURER DEFECT THAT ALLOWED WATER TO GET INTO THE MOTOR. THE MOTOR WAS REPLACED. THE CONSUMER WAS INFORMED THAT THIS WAS A COMMON PROBLEM. THE CONSUMER REQUESTED REIMBURSEMENT. *SC *JB

Seat Belts › Front › Buckle Assembly
Filed May 31, 200585,555 milesTN

DT: CONSUMER WAS HAVING PROBLEMS WITH PASSSNGER SEAT BELT. IT WON'T ROLL OUT, IT'S LOCKED OR STUCK. *AK

Seat Belts › Rear/Other
Filed May 23, 200569,000 milesOK

DT: THREE REAR SEAT BELTS DID NOT RETRACT . THIS HAPPENED IN THE LAST 3 WEEKS. TAKEN VEHICLE TO DEALER TO HAVE THIS PROBLEM FIXED, COST OF THIS REPAIR WILL BE CLOSE TO $500.00. SPOKE TO MANUFACTURER, AND THEY SAID NO RECALL, THEY COU;DN'T HELP. *AK

Vehicle Speed Control › Accelerator Pedal
Filed May 20, 200524,500 milesCA

WHILE DRIVING THE VEHICLE SUDDENLY ACCELERATED. WHEN EXITING THE FREEWAY THE VEHICLE LURCHED FORWARD AND INCREASED IN SPEED. THE OWNER PUT BOTH FEET ON THE BRAKES, YET THE VEHICLE CONTINUED TO GO FORWARD. THE OWNER HAD TO TURN THE ENGINE OFF IN ORDER TO COME TO A STOP. *AK THE TRANSMISSION EXPERIENCED SHIFTING SLIPPAGE, A SLIGHT LEAK WAS FOUND IN THE BELL HOUSING AREA. THE TRANSMISSION WAS REMOVED AND THE CONVERTER FRONT HUB SEAL WAS LEAKING. THE SEAL WAS REPLACED ALONG WITH THE VALVE BODY PAN. THE ALARM WOULD SOUND WHEN NO ONE WAS NEAR THE VEHICLE AND THE VEHICLE COULD NOT BE STARTED UNLESS THE ALARM WAS RESET. *SC *JB

Engine and Engine Cooling › Exhaust System › Emission Control
Filed May 18, 200530,000 milesMD

DT: BAD ODOR COMES OUT OF THE VENTS WHEN HEATER OR AIR CONDITIONER IS RUNNING. SMELLS LIKE ANTIFREEZE, AND ANOTHER UNIDENTIFIABLE SMELL. *AK

Vehicle Speed Control › Cables
Filed May 13, 200568,800 milesOH

CONSUMER STATED: WHEN HE ENTERED THE VEHICLE, AND PREPARED TO START THE CAR, THE ACCELERATOR CABLE DISCONNECTED FROM THE PEDAL AND IT WENT TO THE FLOOR. *JB

Electrical System
Filed May 13, 200552,000 milesWI

THE BLOWER MOTOR FAILED. REPLACED BLOWER MOTOR FOR $200.00

Visibility › Defroster/Defogger/Hvac System › Fan/Motor
Filed May 9, 200549,400 milesOH

WE PURCHASED A 2002 FORD TAURUS SES NEW IN 2002. THE BLOWER MOTOR FOR HEATING AND AIR CONDITIONING RECENTLY QUIT WORKING. I TOOK IT TO THE DEALERSHIP FOR REPAIR. I WAS ADVISED THAT WATER HAD SHORTED OUT THE BLOWER MOTOR CAUSING IT TO BURN UP AND THEY HAD TO REPLACE THE BLOWER MOTOR, BLOWER RESISTOR AND INSTALLED A "RAINHAT EXTENSION KIT". I WAS ADVISED THAT THE KIT WAS DEVELOPED BY FORD TO ADDRESS THE PROBLEM OF WATER ENTERING THE BLOWER MOTOR AND SHORTING IT OUT. I WAS BILLED $374.37 TO REPAIR WHAT IS OBVIOUSLY A MANUFACTER'S DEFECT. I FEEL THAT FORD SHOULD HAVE REPAIRED THIS DEFECT UNDER AN EXTENDED WARRENTY AS IT IS OBVIOUSLY A DESIGN DEFECT. THE CAR HAS BEEN GARAGED WHEN NOT IT USE SINCE IT WAS NEW. IT PRESENTLY HAS ABOUT 49,500 MILES ON IT.

Vehicle Speed Control › Accelerator Pedal
Filed May 6, 200549,450 milesMI

I WAS SLOWLY PULLING INTO A PARKING SPACE WITH MY FOOT OFF THE ACCELERATOR AND READY TO BRAKE, WHEN SUDDENLY THE CAR ACCELERATED. I HAD TO "STAND" ON THE BRAKE TO STOP THE CAR. HAD I NOT DONE SO, THE CAR WOULD HAVE HOPPED OVER THE PARKING BLOCK, BROKEN THROUGH A FENCE AND HIT A BUILDING.

Electrical System
Filed May 5, 2005IL

ALL WARNING LIGHTS ON DASHBOARD WOULD TURN ON SPONTANEOUSLY, CAR WOULD STALL FOR A FRACTION OF A SECOND. SOMETIMES THAT VEHICLE WOULD JUST DIE, SOMETIMES IT WOULD JUST SLOW DOWN FOR A FRACTION OF A SECOND, THEN PICK UP SPEED AGAIN LIKE NOTHINNG HAPPENED. THIS IS REGARDLESS OF HOW FAST YOU'RE GOING. YOU COULD BE GOING 20MPH ON A SCHOOL ZONE, OR 60MPH ON A HIGHWAY. WE'VE BROUGHT THE CAR IN ON (4) DIFFERENT TIMES THROUGHOUT THE LAST 12 MONTHS. ON THE 3RD TIME WE BROUGHT IT IN (SOMETIME IN FEBRUARY/MARCH), CARMAX CHANGED THE FORCE AIR VALVE WHICH WE THOUGHT FIXED THE PROBLEM. THIS PROBLEM DIDN'T HAPPEN AGAIN UNTIL AFTER A MONTH LATER. THE CONDITION HAS GOTTEN WORSE. IT USED TO HAPPEN LIKE THIS WHEN THE CAR IS AT A SLOW DOWN PHASE IN TRAFFIC. BUT NOW, IT EVEN HAPPENS WHILE YOU'RE RUNNING 60MPH ON A HIGHWAY. BOTH CARMAX AND FRIENDLY FORD DEALERSHIP SAY THEY CAN'T FIND WHAT'S WRONG WITH THE VEHICLE. THE CAR IS OUR MAIN VEHICLE AS IT IS THE ONLY CAR THAT CAN ACCOMMODATE OUR FAMILY OF 5 (3 CHILDREN). WITH THIS CONDITION, I'M TOO AFRAID TO HAVE MY CHILDREN RIDE IN THE CAR.

Suspension › Front › Springs › Coil Springs
Filed May 3, 200543,222 milesNY

CONTACT STATES: THERE IS A RECALL ON SOME OF THE 2002 MODEL FORD TAURUS ON WHAT HAPPENED TO CONTACTS COIL SPRING BROKE AND TIRE RUPTURED YESTERDAY. VEHICLE HAS NOT YET BEEN RERPAIRED. CONTACT FEELS THIS VEHICLE SHOULD BE COVERED UNDER PREVIOUS RECALL.*AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Apr 25, 200511,047 milesRI

2002 FORD TAURUS EXPERIENCING PROBLEMS WITH BRAKE EQUIPMENT.*MR THE VEHICLE HAS BEEN SERVICED FOUR TIMES FOR BRAKE PROBLEMS. WHEN THE CONSUMER WOULD BRAKE THE STEERING WHEEL WOULD SHIMMY AND THE BRAKES WOULD PULSATE. EACH TIME THE BRAKE ROTORS WERE REPLACED OR RESURFACED BUT THEY WOULD FAIL AGAIN WITHIN A FEW MONTHS. *NM

Suspension › Rear › Springs
Filed Apr 23, 200539,201 milesNJ

LEFT REAR COIL SPRING BROKE GASHED THE REAR TIRE. *JB

Visibility › Defroster/Defogger/Hvac System › Heater Core
Filed Apr 11, 200575,000 miles00

WINDSHIELD IS ALWAYS DAMP ON STARTING. BLOWER MOTOR CEASED WORKING AND WAS REPAIRED FOR $250.00. WONDERING ABOUT THE WINDDSHIELD LEAKING? AND RECALL AS THIS WILL PROBABLY HAPPEN AGAIN.*AK

Tires › Tread/Belt1 injured
Filed Mar 11, 2005PA

IN MID JANUARY I WAS DRIVING MY VEHICLE , 2002 33XI BMW, WHEN I HAD A BLOW OUT OF MY FRONT LEFT TIRE. THE TIRES ARE NOKIAN WR SIZE 205/50R17. I THOUGHT I MUST HAVE HIT A POTHOLE OR SOMETHING ELSE TO CAUSE THE BLOW OUT. YESTERDAY, MARCH 11, 2005 I NOTICED A BLUGE ON MY FRONT RIGHT TIRE ( SAME MAKE). I CALLED JACK WILLIAMS FOR A REPLACEMENT TIRE AND WILL HAVE THE TIRE REPLACED AT MY COST. MY CONCERN IS THAT THE TIRES MAY BE DEFECTIVE. I HAD ALL FOUR TIRES REPLACED ON 12/01/04 AND HAVE LESS THEN 10,000 MILES ON THEM. I FEEL IT IS TOO IRONIC THAT I HAVE A PROBLEM WITH ANOTHER TIRE AFTER HAVING A BLOW OUT. I COULD NOT FIND THIS MAKE OF TIRE ON YOUR RECALL SYSTEM. ANY ASSITANCE YOU CAN GIVE ME WOULD BE APPRECIATED. *AK

Air Bags › FrontalCrash2 injured
Filed Mar 7, 2005PR

WITH THE FRONT PART OF THE CAR, IMPACTED THE FRONT LATERAL PART OF THE OTHER CAR AND THE AIR BAGS DID NOT DEPLOY. THE CAR WAS TOTAL LOSS. THE DRIVER AND THE PASSENGER RECEIVED BODILY INJURIES.*AK

Visibility › Defroster/Defogger/Hvac System › Fan/Motor
Filed Mar 2, 200540,180 milesKY

JUST PURCHASED THE CAR AND HAVE(WATER IN THE BLOWER CASE OR ON THE PASSENGER SIDE FLOOR, AN INOPERATIVE CLIMATE CONTROL BLOWER MOTOR, A MOTOR THAT OPERATES ON HIGH SPEED ONLY), HAVE NOT HAD CAR REPAIRED YET BUT DID CALL FORD FOR COMPLAINT.*AK

Suspension › Rear › Springs › Coil Springs
Filed Mar 2, 200541,000 milesNJ

WHILE DRIVING 40 MPH THE REAR PASSENGER COIL SPRING PUNCTURED THE TIRE. THE CONSUMER CONTINUE TO DRIVE. THE DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. PLEASE PROVIDE MORE INFORMATION.

Visibility › Defroster/Defogger/Hvac System › Fan/MotorFire
Filed Feb 21, 200559,687 miles00

I DRIVE A 2002 FORD TAURUS WAGON, PURCHASED NEW FROM THE DEALER, THE WARRANTY IS NOW UP. I WAS DRIVING MY CAR(CANADIAN WINTER) AND TURNED ON MY HEATER. I SMELLED SOMETHING BURNING, AND THEN SMOKE STARTED COMING OUT FROM UNDER THE DASH. I TURNED THE HEATER OFF AND IT WENT AWAY. I TOOK IT TO THE DEALER AND THEY TOLD ME THAT IT WAS A PROBLEM WHERE WATER LEAKED INTO THE HEATER MOTOR AND FROZE BURNING OUT THE MOTOR. NOW THIS IS GOING TO COST ABOUT $400 TO FIX. IT APPARENTLY WAS A PROBLEM WITH TAURUS BUILT FROM 2001 - 2003. THERE SHOULD HAVE BEEN A DEFECT RECORDED ON THIS AND A RECALL DONE.

Seat Belts › Front › Retractor
Filed Feb 18, 200520,030 milesMI

CONSUMER EXPERIENCED ONGOING PROBLEMS WITH BOTH THE FRONT AND REAR SEAT BELTS NOT RETRACTING FROM THE RETRACTORS. VEHICLE HAS BEEN IN AND OUT OF THE DEALER SHOP ON SEVERAL OCCASIONS. DRIVER'S SEAT BELT RETRACTOR HAS BEEN REPLACED 2 TIMES, AND THE PASSENGER'S SEAT BELT RETRACTOR HAS BEEN REPLACED ONCE, BUT PROBLEMS RECURRED. ALSO, ON ANOTHER ISSUE CONSUMER STATED THAT VEHICLE WAS BACK TO THE DEALER THREE TIMES ON A MANUFACTURER'S RECALL 04V106000 CONCERNING BRAKE LIGHT SWITCH. CONSUMER STATED THAT VEHICLE WAS STILL EXPERIENCING SOME PROBLEM WITH THE STOP LIGHTS NOT OPERATING WHEN BRAKING. *AK THE CONSUMER STATED THAT THE PROBLEM WAS NEVER FIXED. THE BACK SEAT BELTS HAD THE SAME PROBLEMS AS THE FRONT.

Equipment › Mechanical › Accessory Scissor/Screw/Bottle Jack/Lift
Filed Feb 16, 2005MD

WHILE THE CONSUMER WAS JACKING UP THE VEHICLE TO REPLACE A FLAT TIRE, THE JACK COLLAPSED AND THE VEHICLE FELL ONTO THE GROUND. NO INJURIES. THE CONSUMER CONTACTED THE DEALER, BUT WAS TOLD HE HAD TO ORDER THE PART ON HIS OWN. *JB *ER

Suspension › Rear › Springs › Coil Springs
Filed Feb 14, 200546,100 milesCT

BROKEN LEFT SIDE REAR SUSPENSION SPRING. GOUGED INSIDE SIDEWALL OF THE REAR TIRE.*AK

Fuel System, Other › Storage › Tank Assembly › Pressure Relief Devices
Filed Feb 8, 200527,000 milesOK

I CANNOT GET GAS INTO MY CAR.I HAVE USED EVERY PUMP IN TOWN.WHEN I TRY TO PUMP GAS IN THE TANK THE PUMPS KEEP SHUTTING OFF.I CANNOT GET MORE THAN A FEW DOLLARS IN AT A TIME.SOMETIMES IT SPITS GAS BACK OUT OF THE TANK WHILE TRYING TO FEUL THE CAR.THE CAR ALSO SEEMS TO GET POOR GAS MILEAGE. *AK

Suspension › Front › Springs › Coil Springs
Filed Feb 7, 200558,000 milesOH

WHILE DRIVING AT A LOW RATE OF SPEED, I HEARD A LOUD POP FOLLOWED BY THE BLOWOUT OF THE FRONT TIRE. THE FRONT COIL SPRING HAD BROKEN AND PUNCTURED THE TIRE. THE CAR CAME TO AN IMMEDIATE STOP. BOTH FRONT COIL SPRINGS, FRONT SHOCKS, LINKS AND A NEW TIRE WERE ALL REPLACED. *JB

Seat Belts › Front › Retractor
Filed Feb 3, 200574,964 milesDC

THE FRONT SEAT BELT WILL NOT RETRACT. THE CONSUMER WAS UNABLE TO WEAR THE SEAT BELT CORRECTLY. THE CAUSE WAS NOT DETERMINED. PLEASE PROVIDE MORE INFORMATION. *JB

Suspension › Rear › Shock Absorber
Filed Jan 31, 2005NY

VEHICLE WAS TAKEN TO THE DEALER FOR A ROUTINE INSPECTION, AND MECHANIC DETERMINED THAT THE RIGHT REAR SHOCK ABSORBER BROKE, AND NEEDED TO BE REPLACED. *AK

Electrical System
Filed Jan 20, 200533,833 milesOH

MY CAR HAS BEEN IN THE SHOP ABOUT 3 TIMES FOR A SIMILAR PROBLEM. TWO TIMES FOR THE SAME EXACT THING. I GO OUT TO START THE CAR AND IT DOESN'T START, THE DEALERSHIP SERVICE HAS PUT IN A STARTER AND A STARTER RELAY AND IT STILL DON'T WANT TO START. THEY SAY THEY CAN'T DO ANYTHING ABOUT IT UNLESS IT HAPPENS WHEN THEY HAVE THE CAR. *JB

Structure
Filed Jan 7, 200545,000 milesMO

THE CONSUMER STATED THAT WATER WAS GETTING INTO THE BLOW MOTOR. THE CONSUMER TOOK THE VEHICLE TO THE DEALER AND CONTACTED THE MANUFACTURER ,AND THEY WERE AWARE OF THE DEFECT, BUT WERE NOT WILLING TO ASSIST THE CONSUMER. *AK

Electrical System
Filed Jan 7, 200571,000 milesKY

WATER WAS LEAKING THROUGH THE MOLDING OF THE FRONT WINDSHIELD ON THE PASSENGER'S SIDE CAUSED BY AN ELECTRICAL SHORT. *AK

Suspension › Front › Springs › Coil Springs
Filed Jan 6, 2005MI

NHTSA RECALL 04V332000; FORD ISSUED A FRONT COIL SPRINGS RECALL. THIS VEHICLE WAS NOT INCLUDED IN THE RECALL, BUT HAD THE TIRE RUPTURED AND ALMOST COMING OFF. CONSUMER WAS INFORMED BY DEALER THAT THE COIL SPRINGS CAUSED THE PROBLEM.*AK

Engine and Engine Cooling › Cooling System › Fan
Filed Jan 6, 2005NY

WHEN CONSUMER TURNED ON THE HEAT OR AIR DEFOGGER, IT FAILED. CONSUMER SMELLED ODOR COMING FROM THE VENTS. TOOK VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE COOLING FAN NEEDED TO BE REPLACED DUE TO CORROSION. *AK

Suspension › Front › Springs › Coil Springs
Filed Jan 1, 200571,000 milesPA

WAS DRIVING DOWN THE ROAD AND ALL OF A SUDDEN I HEARD A LOUD POP AND MY CAR STARTED SHAKING REALLY BAD AND STARTED MAKING A REALLY LOUD CLANKING NOISE. I ALMOST PUT MY CAR INTO A TREE WHEN THIS HAPPENED. APPARENTLY THE FRONT DRIVER SIDE STRUT SPRING BROKE AND IN THE PROCESS THE SPRING BROKE THE STRUT STABILIZER AND GOT TANGLED IN THE AXLE AND BROKE THE RUBBER BOOT ON THE AXLE. *JB

Air Bags › FrontalCrash1 injured
Filed Dec 28, 200425,000 milesMO

WHILE DRIVING 35 MPH THE CONSUMER WAS INVOLVED IN A HEAD ON COLLISION. THE DRIVER SIDE AIR BAG DID NOT DEPLOY, HOWEVER THE PASSENGER SIDE AIR BAG DID. THE DRIVER SUSTAINED MAJOR NECK AND EYE INJURIES. THE CAUSE HAS YET TO BE DETERMINED. PLEASE PROVIDE ADDITIONAL INFORMATION. *JB

EquipmentCrash
Filed Dec 15, 200435,340 milesMA

SATURDAY NIGHT DEC 11, 2004, WHILE DRIVING ON ROUTE 91 IN CT, THE CAR LOST STEERING. THE CAR STARTED TO VEER RIGHT AND WHEN MY DAUGHTER (AND 2 SMALL CHILDREN) TRIED TO STEER THE WHEEL JUST TURNED AND TURNED WITH NO RESULTS. SHE ENDED UP NEXT TO A CEMENT WALL, WITH NO DAMAGE TO THE CAR, AFTER PUMPING THE BRAKES. THEY HAD TO CRAWL OUT OF THE WINDOW, BECAUSE OF THE POSITION OF THE CAR, WHEN THE TOW TRUCK CAME. A POLICE CRUISER STAYED BEHIND HER UNTIL THE TOW TRUCK GOT THERE. I HAD IT TOWED TO THE FORD DEALER THAT I BOUGHT IT FROM. THEY FOUND IT WAS WITH THE LINKAGE AND REPAIRED IT. I HATE TO SAY IT, BUT I STILL HAVE A STRANGE FEELING WHEN I DRIVE NOW. I GUESS THAT THEY FOUND A BOLT WAS LOOSE, REMOVED IT, CHECKED THE THREADS AND REINSTALLED IT. I AM SO DISCOURAGED WITH THIS CAR COMPARED TO OTHER FORDS THAT I HAVE HAD. *AK

Air Bags › Side/WindowCrash1 injured
Filed Dec 6, 2004MI

CONSUMER'S VEHICLE WAS SITTING AT INTERSECTION AND IT WAS INVOLVED IN A REAR END COLLISION, CAUSING CONSUMER'S VEHICLE TO HIT THE VEHICLE IN FRONT. UPON IMPACT, DRIVER'S SIDE AIR BAG DID NOT DEPLOY,BUT PASSENGER'S SIDE AIR BAG DID DEPLOY. DRIVER SUSTAINED HEAD TRAUMA AND REFUSED TO GO TO THE HOSPITAL. CONSUMER WILL GO TO THE HOSPITAL THE NEXT DAY. VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION. *AK

Air Bags › FrontalCrash1 injured
Filed Nov 24, 200471,000 milesOH

DRIVER SIDE AIR BAG FAILED TO DEPLOY WHILE BEING SLAMMED HEAD ON INTO CONCRETE MEDIAN. PASSENGER SIDE AIR BAG DEPLOYED AS EXPECTED. INJURIES WERE KNOT ON LEFT SIDE OF HEAD FROM HITTING THE STEERING WHEEL. *NM

Vehicle Speed Control
Filed Nov 22, 20043,029 milesNJ

WHILE DRIVING AT ANY SPEED THE VEHICLE LUNGED AND OR ACCELERATED SUDDENLY. *AK THERE WAS A BURNING ODOR THAT WOULD BE PRESENT ALONG WITH THE HESITATING AND JERKING. THE CONSUMER WAS INFORMED THAT THE PROBLEM MAY HAVE BEEN DUE TO A LEAK ON THE GASKET ONTO THE TRANSMISSION. *SC

Equipment
Filed Nov 5, 200441,799 milesMA

WATER LEAKAGE ON THE FRONT PASSENGER SIDE. HEATER FAILURE.*AK

Visibility › Windshield
Filed Oct 28, 200463,000 milesGA

THERE IS WATER ON THE FRONT FLOOR, MAINLY PASSENGER SIDE AFTER A RAIN. THE DEALER SAYS THAT MY TAURUS IS NOT A PART OF ANY RECALL. NHTSA CAMPAIGN ID NUMBER: 03V087000 STATES THAT 2002-2003 TAURUS ARE AFFECTED. MY WINDSHIELD, APPARENTLY IS LEAKING, BUT MY VIN # DOES SHOW UP AS PART OF THE RECALL. THE VEHICLE WAS PURCHASED USED BUT HAS NOT BEEN INVOLVED IN ANY ACCIDENTS. THE DEALER HAS ONLY OFFERED TO REPAIR THE PROBLEM FOR A FEE.*AK

Visibility › Windshield Wiper/Washer › Motor
Filed Oct 20, 2004MN

WHILE DRIVING IN INCLEMENT WEATHER THE WINDSHIELD WIPERS WOULD COME ON AND GO OFF INTERMITTENTLY WITHOUT WARNING. THE CONSUMER WAS ABLE TO DRIVE IT TO THE DEALER FOR INSPECTION. THE MECHANIC INFORMED THE CONSUMER THAT THE WINDSHIELD WIPER MOTOR NEEDED TO BE REPLACED. PLEASE FILL IN ADDITIONAL INFORMATION.

Engine and Engine Cooling › Cooling System › Fan
Filed Oct 6, 200443,800 milesOH

THE COVER WHICH ALLOWS WATER TO GET DOWN INTO THE FAN MOTOR RUSTED OUT. *AK (BLOWER MOTOR) *SC

Visibility › Defroster/Defogger/Hvac System › Fan/Motor
Filed Oct 5, 2004MN

WHILE DRIVING IN INCLEMENT WEATHER THE BLOWER MOTOR FAILED WORK AND THE WINDSHIELD BECAME FOGGY. THIS CAUSED POOR VISIBILITY FOR THE DRIVER. CONSUMER HEARD A LOUD KNOCK NOISE COMING FROM THE FRONT. CONSUMER TOOK VEHICLE TO THE DEALER, AND MECHANIC DETERMINED THAT DEFROSTER/DEFOGGER MOTOR, AND THE PASSENGER SIDE LOWER BALL JOINTS NEEDED TO BE REPLACED. *AK

Engine and Engine Cooling › Cooling System › Fan
Filed Sep 19, 2004CT

WE OWN TWO 2002 FORD TAURUS VEHICLES. ONE WAS PURCHASED NEW AND ONE USED. THE FIRST TIME OWNER VEHCILE EXPERIENCED INTERMITTENT AND FINALLY COMPLETE MALFUNCTION OF THE HEATER/AIRCONDITIONER BLOWER FAN. DEALER ADVISED THAT WATER HAD LEAKED INTO THE AREA WHICH HOUSES THE UNIT AND REPLACED AS UNIT WAS UNDER WARRANTY. SECOND VEHICLE EXPERIENCED SAME PROBLEM HOWEVER WAS NO LONGER UNDER DEALER WARRANTY. DEALER INSTALLED A RAIN SHIELD IN THE FRESH AIR INTAKE AND REPLACED BLOWER MOTOR AND RESISTOR. TOTAL REPAIR BILL WAS $363.02. WHEN WE QUESTIONED THAT THIS PROBLEM WAS A DESIGN DEFECT AND PERHAPS SHOULD BE COVERED BY FORD MOTOR COMPANY WE WERE TOLD NO AND WHEN WE ASKED FOR THE DEALER TO PROVIDE AT LEAST A SENIOR CITIZEN DISCOUNT, WE WERE DECLINED. WE ALSO EXPERIENCED THE SAME PROBLEM WITH A PREVIOUS 1998 FORD CONTOUR.*AK

Suspension › Rear
Filed Sep 17, 200420,000 milesMI

WHILE DRIVING THERE WOULD BE A VIBRATION IN THE REAR SUSPENSION. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK

Vehicle Speed Control
Filed Sep 16, 2004KY

CONSUMER STATES THAT SHE IS HAVING A PROBLEM WITH HER THROTTLE SENSOR. SHE STATES THAT SHE CAN BE DRIVING DOWN THE HIGHWAY AND ALL OF A SUDDEN THE VEHICLE WILL ACCELERATE . SHE STATES THAT THIS SCARES HER, BECAUSE SHE CANNOT STOP THE VEHICLE UNTIL SHE HAS PUMPED THE BRAKES A NUMBER OF TIMES. *JB

Power Train › Automatic Transmission
Filed Sep 14, 2004CA

TRANSMISSION , 2002 TAURUS, APPROXIMATELY 22,000 MILES IS CLUNKING AND BANGING WHEN YOU SHIFT FROM PARK TO DRIVE, DRIVE TO REVERSE, REVERSE TO DRIVE AND EVEN WHEN YOU PUT IT IN NEUTRAL. WE HAVE BEEN TELLING THE DEALER SINCE WE OWNED THIS CAR THAT THE TRANSMISSION WAS CLUNKING AT TIMES AND WE KEEP BEING TOLD THAT IT IS NORMAL OR ITS THE PARKING PAWL. IT USED TO TAKE ABOUT A SECOND AFTER YOU STOPPED TO DOWNSHIFT INTO FIRST. WE BROUGHT IT IN ON 02-18-02 AND WERE TOLD THERE IS NOT A PROBLEM AND THAT THIS IS NORMAL. WE KEPT BRINGING IT UP WHEN WE BROUGHT IT IN FOR SERVICE AND WAS TOLD THIS IS NORMAL. WE BROUGHT IT BACK ON 02-25-04 AND TOLD THEM THAT IT HAD A HARD UP SHIFT INTO SECOND AND WHEN SHIFTING FROM PARK TO DRIVE AND DRIVE TO REVERSE ETC. IT BANGS AND YOU CAN FEEL IT JERK THE CAR. THEY REPROGRAMMED THE PCM AND REPLACED 2 MOTOR MOUNTS BECAUSE THEY WERE BAD. THE UP SHIFTING WHILE DRIVING AND THE HESITATION DOWN SHIFTING WHEN STOPPING HAS SEEMED TO IMPROVE. WE TOOK IT IN ON 09-1-04 AND ASKED SERVICE WRITER IF WE COULD HAVE A MECHANIC TAKE A DRIVE AND LISTEN TO IT. HE SAID WAIT A MINUTE. HE CAME BACK WITH WHO HE SAID WAS HIS SERVICE MANAGER. HIS SERVICE MANAGER TOLD US THAT HE OWNS A TAURUS AND THEY DO THIS. AFTER RESEARCH ON THE INTERNET ABOUT TRANSMISSIONS THEY SHOULD HAVE A SMOOTH SHIFT FROM PARK TO DRIVE AND DRIVE TO REVERSE ETC. THIS TRANSMISSION IS SMOOTH AT TIMES AND CLUNKS AND BANGS AT OTHER TIMES. WE WANTED TO HAVE A MECHANIC TAKE A DRIVE WITH US AND WE WOULD SHOW HIM

Child Seat
Filed Sep 9, 2004OR

COSCO AL AMEGA MODEL # 02531 BMG, DOM 04/30/2002. WHILE PLACING THE CHILD INSIDE OF THE CAR SEAT CONSUMER NOTICED THAT THE STRAPS UNRAVELED, AND THE THREADS FELL APART. *AK

Visibility › Windshield
Filed Sep 8, 2004IL

IN HEAVY RAIN STORMS WATER LEAKED FROM THE WINDSHIELD. THERE WAS SQUEAKING AND RATTLING. CONSUMER STATED THAT SHE HAD NOT HEARD WIND NOISE. RECALL 03VO87000 WAS ISSUED. *AK

Suspension › Front › Springs › Coil Springs
Filed Sep 8, 200447,000 milesMI

I HAVE 2002 FORD TAURUS, THE DRIVER SIDE FRONT SPRING ON THE STRUT BROKE AND WENT THROUGH THE INNER SIDE OF THE TIRE. I JUST PULLED INTO A PARKING LOT AFTER GETTING OFF THE EXPRESSWAY, WHEN THE FRONT SPRING BROKE IN HALF AND WENT THROUGH THE DRIVERSIDE TIRE. THE PARTS THAT HAD TO BE REPLACED WERE BOTH SPRINGS AND DRIVER SIDE TIRE. 1999 THROUGH 2001 FORD TAURUS HAVE A RECALL FOR THIS SAME PROBLEM. I WAS TOLD BY THE DEALER THAT THE PARTS ARE INDENICAL TO THE PARTS ON THE 2002 TAURUS, BUT THE 2002 ARE NOT ON THE RECALL. I TOLD THE DEALER TO MAKE SURE TO SAVE ME THE PARTS. I BELIEVE THAT IF FORD'S DOESN'T RECALL THESE CARS, THAT MANY PEOPLE WILL DIE BECAUSE OF IT. I WAS LUCKY I WAS STOPPED WHEN IT BROKE. THANK YOU, GARY. *AK

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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