2002 Ford Taurus complaints

DT*: THE CONSUMER STATED THE WINDSHIELD MAKES A POPPING NOISE WHEN COLD. THERE IS A NHTSA RECALL, # 03V087000, REGARDING THE WINDSHIELD. THE VEHICLE HAS THE SAME PROBLEMS AS INDICATED IN THE RECALL; HOWEVER, IT IS NOT INCLUDED IN THE RECALL DUE TO THE VIN. ALSO, WHILE PULLING OUT OF A PARKING LOT, A LOUD POP WAS HEARD. UPON INSPECTION, THE FRONT PASSENGER TIRE WAS FLAT. THE SPARE TIRE WAS PUT ON AND THE VEHICLE WAS TAKEN TO THE DEALERSHIP. THE DEALERSHIP DETERMINED THE PASSENGER SIDE COIL SPRING BROKE CAUSING THE TIRE TO GO FLAT. BOTH FRONT COIL SPRINGS WERE REPLACED. *JB

MY SISTER'S 2002 FORD TAURUS BROKE ITS LEFT FRONT COIL SPRING AS SHE LEFT THE DRIVEWAY. THE COIL SPRING SNAPPED, SLICED THE TIRE (ALL THE WAY AROUND), AND BROKE THE SWAY BAR LINK. THE COIL SPRING, STRUTS, AND SWAY BAR LINK WERE REPLACED ON THE LEFT AND THE RIGHT SIDE. A NEW TIRE WAS INSTALLED. THE TOTAL REPAIR BILL CAME TO $722.49. THE SPRINGS COST $85.84, SWAY BAR LINKS COST 76.96, AND THE TIRE COST $106.00. THERE WAS VERY LITTLE RUST ON THE COIL SPRINGS. THE CAR HAD 82K ON THE ODOMETER. FORD SHOULD HAVE RECALLED ALL THE TAURUS'S, NOT JUST THE '99-'01'S. IF SOMEONE WAS ON A HIGHWAY WHEN THIS HAPPENED, THE CONSEQUENCES WOULD BE SEVERE. THE CAR MAY SWERVE, HIT A GUARDRAIL, OR EVEN HIT ANOTHER CAR. *NM

I HAVE A 2002 TAURUS. WHEN THE ENGINE IS WARMED, EXHAUST FUMES COME IN THE VENTILATION SYSTEM, (HEATER OR A/C). THE FUMES ARE OVERCOMING. NO SOUND OF A LEAK AND NO HELP FROM ANY REPAIR PLACE. *JB

UPON ROUTINE OIL CHANGE AND INSPECTION THE PASSENGER SIDE LOWER BALL JOINT WAS STATED TO BE LOOSE AND NEEDED REPLACING. AFTER WORK, I JACKED UP THE CAR AND VERIFIED THE PASSENGER FRONT TIRE COULD BE WOBBLED WHEN PULLING ON THE TOP & BOTTOM OF THE TIRE. THIS CAR HAS 37,174 MILES. A REPAIR HAS BEEN SCHEDULED AT A LOCAL SHOP. *NM

THE BLOWER FOR THE HEATING AND AIR CONDITIONING STOPPED WORKING. I REMOVED AND REPLACED THE BLOWER MOTOR. THE BLOWER MOTOR HAD SHORTED OUT DUE TO WATER LEAKAGE. THERE WAS STILL SOME WATER IN THE MOTOR HOUSING AND THE METAL WAS RUSTED, EVIDENCE OF WATER PENETRATION FOR SOME TIME. THE CAR IS KEPT IN A GARAGE AND ONLY HAS 42,000 MILES. I HAVE KEPT THE OLD PART. *NM

NO HEAT/AIR. NO BLOWER FUNCTION WITH THE PASSENGER SIDE FLOOR SOAKING WET. HAPPENED ONCE LAST YEAR AND THEN DECIDED TO WORK. NOW IT IS SHOT. HOW MANY INCIDENTS OF A SIMILAR NATURE DOES IT TAKE THE NHTSA TO HAVE THE MANUFACTURER ISSUE A RECALL OR AT LEAST A FREE FIX. I SEE QUITE A NUMBER OF BLOWER MOTOR FAILURES LISTED ON THIS SITE. TAURUS BRAKE ROTORS SHOULD ALSO BE RECALLED SINCE THEY HAVE FAILED PREMATURELY FOR AS LONG AS TAURUS' HAVE BEEN MADE. *JB

TOOK 2002 FORD TAURUS TO KAN ROCK TIRE DEALER TO HAVE DRIVERS' SIDE TIRE REPLACED AFTER HAVING HAD A FLAT WHILE MY SON WAS BACKING OUT OF MY DRIVEWAY. TIRE DEALER STATED THAT THE CAUSE OF THE FLAT TIRE WAS THAT THE DRIVERS SIDE COIL SPRING HAD FRACTURED AND PUNCTURED THE TIRE, THUS RUINING IT. TIRE DEALER WOULD NOT REPLACE TIRE UNTIL COIL SPRING HAD BEEN REPLACED. TOOK TO LOCAL MECHANIC TO HAVE DAMAGE ASSESSED AND REPAIRED. I CALLED FORD AND THEY TOLD ME THAT THERE WERE NOT ANY OPEN RECALLS ON THIS VEHICLE EVEN THOUGH FORD HAD RECALLED '99-'01 MODEL YEAR VEHICLES ( #04V332000) FOR THE EXACT SAME PROBLEM. I GUESS IT IS GOING TO TAKE A SERIOUS INJURY TO GET FORD TO ADDRESS THIS PROBLEM FOR THE LATER MODEL YEARS. *JB

DT*: THE CONTACT STATED A FLAT TIRE WAS DISCOVERED ON THE DRIVER'S SIDE OF THE VEHICLE AFTER ENTERING THE GARAGE. UPON FURTHER INSPECTION THE CONTACT FOUND THE FRONT COIL SPRING BROKE, CAUSING A PUNCTURE IN THE TIRE. THERE WAS NO WARNING PRIOR TO THE FAILURE. THE VEHICLE WAS TOWED TO A LOCAL DEALERSHIP, WHERE THE TIRE AND COIL SPRING WERE REPLACED. THE VEHICLE OPERATED NORMALLY AFTER THE REPLACEMENT PARTS WERE INSTALLED. THE CONTACT DISCOVERED NHTSA RECALL CAMPAIGN 04V332000 CONCERNING THE FRONT COIL SPRING. HOWEVER, THIS VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE YEAR OF MANUFACTURING. *AK UPDATED 2/7/2006 - *NM

WATER LEAKS INTO PASSENGER COMPARTMENT AND FILLS BLOWER MOTOR WITH WATER DURING RAIN . THIS CAUSES THE BLOWER MOTOR TO FAIL , WHICH CAUSES THE DEFROST FUNCTION TO STOP WORKING. LACK OF VISIBILITY. *NM

DT*: THE CONTACT STATED WHILE APPROACHING AN INTERSECTION AT LOW SPEED THE LEFT FRONT COIL SPRING BROKE, SHEARING OFF THE SWAY BAR LINK. THE INSIDE OF THE FENDER WAS RUBBING THE TIRE. THEREFORE, THE VEHICLE WAS TOWED. THIS OCCURRED ON NORMAL ROAD CONDITIONS AND UNDER NORMAL DRIVING. THE MANUFACTURER AND THE DEALERSHIP WERE CONTACTED, AND STATED THERE WERE NO RECALLS ON THE VEHICLE. *AK UPDATED 02/07/06. *JB

DT*: THE CONTACT STATED WHILE PULLING INTO THE DRIVEWAY THE FRONT DRIVER'S SIDE TIRE BLEW OUT. THE TIRE WAS REMOVED, AND IT WAS DETERMINED THE COIL SPRING BROKE, WHICH MAY HAVE CAUSED THE FAILURE. *AK UPDATED 02/24/06. *JB

DT: THE CONTACT STATED THE BRAKES HAVE NOT OPERATED PROPERLY SINCE PURCHASE. THE VEHICLE WILL NOT SLOW DOWN WHEN THE BRAKE PEDAL IS DEPRESSED. SHE MUST PUMP THE PEDAL REPEATEDLY, BUT THIS DOES NOT ALWAYS WORK. THE ROTORS AND PADS HAVE BEEN REPLACED BY THE DEALERSHIP. THE DEALERSHIP WAS UNABLE TO DIAGNOSE THE CAUSE OF THE PROBLEM. THE VEHICLE HAS BEEN TO AN INDEPENDENT REPAIR SHOP, AND THEY TOO WERE UNABLE TO DIAGNOSE THE CAUSE OF THE PROBLEM. ALSO, THE CONTACT DETECTED FUMES COMING FROM THE ENGINE. THE VEHICLE WAS TAKEN TO THE SAME REPAIR SHOP, AND THEY DETERMINED THE RADIATOR OVERFLOW TANK HAD A CRACK ON THE BOTTOM. NO REPAIRS HAVE BEEN MADE. *AK

HEATER BLOWER RESISTOR BLEW FROM WATER INJECTION FROM COWL CAUSING BLOWER MOTOR TO ONLY WORK ON HIGH SPEED. *NM

DT*: THE CONTACT STATED THE VEHICLE SUDDENLY ACCELERATED. THE FIRST INCIDENT OCCURRED WHILE TRAVELING AT 35 MPH AND THE VEHICLE ACCELERATED TO 65 MPH. DEPRESSING THE BRAKES WOULD NOT STOP THE VEHICLE. THEREFORE , THE VEHICLE WAS PLACED IN NEUTRAL AND IT STILL DID NOT STOP. THE VEHICLE WAS TURNED OFF AND THEN PLACED INTO THE PARK POSITION WHICH RESULTED IN THE VEHICLE SPUTTERED TO A STOP. AN INDEPENDENT REPAIR SHOP INSPECTED THE VEHICLE, BUT COULD NOT DIAGNOSE A PROBLEM. THE SECOND INCIDENT OCCURRED AT A STOP LIGHT. THE VEHICLE ACCELERATED WHILE THE CONTACT'S FOOT LIFTED OFF THE BRAKE PEDAL. AGAIN, THE VEHICLE WAS TAKEN TO THE REPAIR SHOP, AND THE IAC VALVE AND SPARK PLUG WIRES WERE REPLACED. THE THIRD INCIDENT OCCURRED WHILE DRIVING 55 MPH. THE VEHICLE ACCELERATED FROM 55 MPH TO 95 MPH. IT WAS PLACED IN NEUTRAL AND MOVED TO THE SHOULDER OF THE ROAD. WHILE ON THE SHOULDER THE VEHICLE WAS TURNED OFF AND PLACED INTO THE PARK POSITION. AFTER THE VEHICLE SPUTTERED TO A STOP THE INSURANCE AGENCY WAS CONTACTED. IT WAS TOWED TO THE DEALERSHIP AND TEST DRIVEN, HOWEVER THE PROBLEM COULD NOT BE DUPLICATED. THE CONTACT STATED THE CRUISE CONTROL HAS NEVER BEEN USED. *AK

DT: THE CONTACT STATES THERE IS A NHTSA RECALL, CAMPAIGN 02V266000 REGARDING THE BRAKE PEDAL AND LINKAGES. THE VEHICLE HAS THE SAME PROBLEMS AS INDICATED IN THE RECALL; HOWEVER, IT IS NOT INCLUDED IN THE RECALL DUE TO THE VIN. NO REPAIRS HAVE BEEN MADE.*AK

I WAS PULLING OUT OF MY DRIVEWAY WHEN I HEARD A LOUD POP. UPON INSPECTION, IT WAS DETERMINED THAT THE COIL SPRING HAD BROKEN. THE CAR HAD TO BE TOWED TO A SERVICE STATION TO BE REPAIRED. *NM

DT: THE CONTACT STATED WHILE DRIVING VEHICLE STALLED INTERMITTENTLY. ALSO, AT A STOP LIGHT THE VEHICLE LOST POWER. THE VEHICLE WAS TAKEN TO THE DEALERSHIP FOR INSPECTION. THEY REPLACED THE AIR VALVE ASSEMBLY. THE CONTACT DROVE THE VEHICLE HOME. CURRENTLY, THE PROBLEM RECURRED. *AK

MY 17 YEAR OLD DAUGHTER WAS DRIVING HOME AFTER CHRISTMAS SHOPPING ON DECEMBER 23. GOOD ROAD, NO BUMPS, NOTHING IN THE ROAD. SHE WAS STOPPING FOR A RED LIGHT, GOING ABOUT 25 MPH WHEN THERE WAS A LOUD "BOOM". BECAUSE SHE WAS SLOWING FOR THE LIGHT, SHE WAS ABLE TO MAINTAIN CONTROL AND TO PULL INTO A MINI-MART. THE RIGHT FRONT SPRING BROKE AND PUNCTURED A BRAND NEW TIRE (3 WEEKS OLD). I HAD IT TOWED TO OUR MECHANIC. IN THE MEANTIME, I CHECKED ONLINE AND I'M SEEING THAT 1999-2001 TAURUS HAVE THE SAME PROBLEM AND THEY ARE BEING TAKEN CARE OF WITH A RECALL. I PLACED A CALL TO FORD AND TO 2 LOCAL DEALERS AND WAS TOLD THAT THERE WAS NO RECALL ON THE 2002 AND I WOULD HAVE TO PAY FOR REPAIRING THIS DEFECTIVE PRODUCT. THIS VEHICLE IS USED BY MY 20 YEAR OLD DAUGHTER WHO CAME HOME FROM COLLEGE FOR CHRISTMAS BREAK. IF THIS HAD HAPPENED ON THE THRUWAY AT 65 MPH, I HATE TO THINK WHAT COULD HAVE HAPPENED. THIS IS BEYOND DANGEROUS - DOES IT TAKE A FATALITY TO GET SOMEONE'S ATTENTION? *NM

2002 FORD TAURUS FRONT RIGHT SIDE SPRING BROKE. *TS ***NO ANSWER REQUIRED*** THE WINDSHIELD HAD TO BE RE-SEALED DUE TO WATER LEAKING INSIDE THE VEHICLE. THE MOTOR ASSEMBLY HAD TO BE REPLACED FOR THE HEATER. THE CONSUMER DISCOVERED THERE WAS A RECALL FOR THE COIL SPRINGS AS WELL AS THE WINDSHIELD PROBLEM THAT SHE WAS EXPERIENCING. THE CONSUMER FELT SHE SHOULD NOT HAVE BEEN CHARGED FOR THE PROBLEMS THAT SHE WAS EXPERIENCING BECAUSE OF THE RECALLS. *JB

REAR ENDED AT A STOP LIGHT AND PUSHED INTO THE CAR IN FRONT OF ME. BOTH FRONT SEATS, FULLY RECLINED, DRIVER SEAT BROKE, NO AIRBAGS AT ALL DEPLOYED. RESULTED IN HERNIATED DISCS FOR BOTH DRIVER AND FRONT SEAT (ONLY) PASSENGER. *JB

DT: CONTACT STATED WHILE DRIVING OUT OF THE DRIVEWAY THE FRONT COIL SPRING ON THE DRIVER SIDE BROKE. THIS CAUSED A PUNCTURE IN THE TIRE. HE CONTACTED THE DEALERSHIP , AND THEY CLAIMED THERE WAS NO RECALL. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC AND IS CURRENTLY BEING REPAIRED. *AK UPDATED 05/22/06. *JB

DT: THE CONTACT STATED WHILE DRIVING THE SPRING IN DRIVER'S SIDE FRONT BROKE. THE VEHICLE HAS NOT BEEN INSPECTED. *AK UPDATED 2/24/2006 - THE CONSUMER'S VEHICLE WAS NOT INCLUDED IN RECALL 04V332000 DUE TO VIN. *NM

GOOD MORNING. I WAS DRIVING AT APPROXIMATELY 55 MPH ON A NORMAL HIGHWAY AND HEARD A LOUD CLUNK SOUND. I WAS DRIVING A 2002 FORD TAURUS SES 4 DOOR SEDAN. I TEMPORARILY LOST CONTROL OF MY CAR AND PULLED OVER. THE CAR WAS TOWED TO COURTESY FORD IN SYRACUSE NY. 99% OF MY SERVICE IS COMPLETED HERE. THE SERVICE ORDER STATES FOUND LEFT FRONT SPRING SNAPPED AND ALSO BROKE STRUT BEARING AND RUBBED AGAINST LEFT FRONT TIRE AND RIM. ALSO RIPPED C.V. BOOT L / REPLACED BOTH FRONT SPRINGS, BEARINGS, STRUTS. THE SERVICE REPRESENTATIVE ADVISED ME THEIR WAS A RECALL ON 1999/00/01 FORD TAURUS FOR SPRING FAILURES SUCH AS THIS. (I HAVE READ HERE OF YOUR INVESTIGATION ON 2000/2001 MODELS OF THE FORD TAURUS) THE SERVICE REPRESENTATIVE ADVISED HE WAS SURE THIS WOULD BE EXPANDED TO THE 2002 MODEL YEAR AND TO HOLD ONTO MY RECEIPT. SO I AM FILING THIS COMPLAINT TO POSSIBLY HELP IN THE CAUSE OF INCLUDING THE 2002 MODEL YEAR ALSO. THANK YOU FOR ALLOWING ME TO FILE THIS COMPLAINT. *JB

DT: THE CONTACT STATED THE HEATER BLOWER MOTOR STOPPED WORKING. THE MOTOR AND RESISTOR SHORT OUT DUE TO RAINWATER THAT ENTERED THE HEATER ASSEMBLY THROUGH THE VENTING ALONG THE HOOD OF THE VEHICLE. ALSO, THE RAIN WATER LEAKED ONTO THE FLOORBOARD. HE HAS REPLACED THE HEATER BLOWER MOTOR TWICE AT HIS OWN EXPENSE. *AK

DT: THE CONTACT STATED WHILE DRIVING THE REAR DRIVER'S SIDE COIL SPRING BROKE. THIS FAILURE CAUSED A PUNCTURE IN THE REAR TIRE. THERE WERE NO PRIOR WARNINGS INDICATING A PROBLEM WITH THE VEHICLE. THE VEHICLE HAS BEEN REPAIRED. A LOCAL REPAIR SHOP REPLACED THE REAR COIL SPRING. THE MANUFACTURER HAS BEEN CONTACTED. *AK 12/7/2005. *NM

DRIVING ALONG THE INTERSTATE AT 74 MPH AND THE CAR STARTED HESITATING AND SURGING AND THEN WE LOST COMPLETE POWER; NO GAS PEDAL AND NO STEERING. THE TERRAIN WAS ROLLING HILLS. WE HAD JUST UNDER A HALF A TANK OF GAS. THERE WERE NO INDICATIONS THERE WAS ANYTHING WRONG WITH OUR VEHICLE IT JUST WENT INTO THESE SYMPTOMS. IT HAPPENED FOUR MORE TIMES AS WE WERE DRIVING BEFORE WE COULD GET IT TO OUR DEALER. EACH TIME WE WERE ABLE TO MAKE IT TO THE SIDE OF THE ROAD, WAIT ABOUT 30 MINUTES AND TRY TO START THE VEHICLE AGAIN AND TRAVEL ABOUT 15 MILES. I WENT TO THE DEALERSHIP AND EXPLAINED THE SYMPTOMS AND THEY REPLACED MY "IN LINE FUEL FILTER" YF1Z-9155-CA(FILTER 1767). *JB

DRIVING ALONG THE INTERSTATE AT 70 MPH AND THE CAR STARTED SLOWING DOWN AND LOST COMPLETE POWER; ALL THE LIGHTS ON THE DASH CAME ON; NO GAS PEDAL AND NO STEERING. THE TEARRAIN WAS ROLLING HILLS. WE HAD JUST UNDER A HALF A TANK OF GAS. THERE WERE NO INDICATIONS THERE WAS ANYTHING WRONG WITH OUR VEHICLE IT JUST WENT INTO THESE SYMPTOMS. IT HAPPENED FIVE MORE TIMES AS MY WIFE WAS DRIVING BEFORE SHE COULD GET INTO A SAFE AREA. SHE CALLED A TOW TRUCK TO TAKE OUR VEHICLE TO THE DEALER. EACH TIME SHE WAS ABLE TO MAKE IT TO THE SIDE OF THE ROAD, WAIT ABOUT 5 MINUTES AND TRY TO START THE VEHICLE (DIDN'T ALWAYS START AT FIRST) SHE WAS ABLE TO TRAVEL ONLY A COUPLE OF MILES. WE CALLED THE DEALERSHIP THE NEXT MORNING AND EXPLAINED THE SYMPTOMS AND THEY REPLACED OUR "FB SENDER AND PUMP ASY" 2F1Z-9H307-FB (REPLACED FUEL PUMP) AND OUR "IN LINE FUEL FILTER" YF1Z-9155-CA(FILTER 1767). WE HAD THESE SAME SYMPTOMS IN SEP 05 ODI NUMBER 10141907. WE BELIEVE THIS IS THE SAME PROBLEM THAT THE FORD MOTOR COMPANY IDENTIFIED FOR THE 2000/2001FORD FOCUS; PROGRAM 03N01. *JB

DT: THE CONTACT STATED THAT THE VEHICLE WAS EXPERIENCING A VIOLENT VIBRATION IN THE STEERING WHEEL. ALONG WITH THE VIBRATION HEARD A LOUD CLANKING SOUND IN THE FRONT END. THE NOISE AND THE VIBRATION GET WORSE WHEN DRIVING AT 45 MPH OR HIGHER. HE HAD A SITUATION WHERE HE WAS TRYING TO AVOID A ROAD HAZARD AND THE VEHICLE WAS EXTREMELY HARD TO CONTROL. THE VEHICLE HAS BEEN IN THE SHOP SEVERAL TIMES FOR THE PROBLEM. THERE HAS BEEN NO CONCLUSION TO THE PROBLEM. HE HAS BEEN IN CONTACT WITH FORD, AND THEY OFFERED NO FREE REMEDY. DT: DEALER HAD BEEN WORKING WITH THE CONTACT TO FIND THE SOURCE OF THE VIBRATION, WHEN SUDDENLY THEY TOLD HIM THAT THEY DID NOT WANT TO SEE HIM OR HIS VEHICLE IN THEIR DEALERSHIP AGAIN. HE HAS NOT YET DECIDED WHAT APPROACH HE SHOULD TAKE WITH THE VEHICLE.*AK

DT: THE CONTACT STATED THAT THE RIGHT FRONT COIL SPRING BROKE WHILE DRIVING AT 30 MPH ALMOST RIPPING THE ENTIRE CIRCUMFERENCE OF THE INSIDE OF THE TIRE. THE CAR WENT DOWN ON THE RIGHT SIDE. THE CAR WAS TOWED TO A GARAGE. THE COIL SPRING HAS BEEN REPAIRED AT THIS TIME. SHE HAS BEEN IN CONTACT WITH FORD AND THEY TOLD HER THAT THERE WAS NO RECALL FOR THE COIL SPRING. *AK UPDATED 1/4/2006 - *NM UPDATED 02/08/06*JB

DT: THE CONTACT OWNS A 2002 FORD TAURUS. ON 10-05-05 HE TOOK VEHICLE DEALER FOR A ROUTINE FUEL FILTER CHANGE. ON SATURDAY 10-08-05 THE CAR WOULD NOT START. HE SAW A PUDDLE OF GAS BY THE RIGHT REAR WHEEL. HE GOT DOWN AND LOOKED UNDER THE CAR, AND SAW THE HOSE THAT GOES FROM THE TANK TO THE FILTER LOOSENED. HE PUSHED IT BACK ON. BUT ON 10-10-05 HE WENT TO A GAS STATION TO HAVE A MECHANIC LOOK AT IT. THE LINE CAME OFF THE FRONT OF THE FILTER WAS ON , BUT THE LINE COMING FROM THE GAS TANK ON THE REAR WAS ABOUT TO COME OFF AGAIN. THE MECHANIC PUSHED IT BACK ON SECURELY. HE DROVE THE CAR HOME AND CALLED THE DEALERSHIP. THAT SAME DAY THE LINE CAME OFF AGAIN. (FROM THE GAS TANK TO THE FILTER). HE PUT IT BACK ON AND DROVE OUT TO THE DEALER. WHEN THE MECHANIC CAME OUT THE CAR WOULD NOT START. THE GAS WAS POURING OUT AGAIN BECAUSE THE LINE HAD COME OFF AGAIN. THE MECHANIC WENT AND GOT SOME NEW CLIPS AND PUT THE NEW CLIPS ON. HE HAS NOT HAD THE PROBLEMS SINCE THE CLIPS WERE PUT ON. HE IS NOT SURE IF THIS IS A DEFECTIVE PART OR IF MAYBE THE MECHANIC THAT ORIGINALLY REPLACED THE FUEL FILTER DID NOT PROPERLY FOLLOW FORD'S PROCEDURES. *AK

I OWN A 2002 FORD TAURUS WHICH I BOUGHT FROM MY FATHER. IT ONLY HAS 27320 MILES. ON SEPTEMBER 12, 2005, I HAD TROUBLE STARTING THE CAR. ONCE STARTED, IT WOULD NOT RUN VERY LONG. LUCKILY, I WAS RIGHT ACROSS THE STREET FROM A FORD DEALER. I LEFT IT TO BE CHECKED. THE DEALER CALLED AND SAID THE FUEL PUMP NEEDS TO BE REPLACED. THIS COST ME $100 DEDUCTIBLE SINCE IT WAS PAST THE TIME LIMIT OF THE ORIGINAL WARRANTY BUT UNDER THE MILEAGE. I OWN A 2001 MERCURY SABLE WITH 65000 MILES, ON ITS 3RD FUEL PUMP AND I ALSO OWN A 2002 FORD TAURUS WITH 27000 MILES, ON ITS 2ND FUEL PUMP. *JB

DT: 2002 FORD TAURUS. REAR COIL SPRINGS BROKE. HAD 70000 MILES ON VEHICLE. DEALERSHIP FIXED COIL SPRINGS. THERE WAS SOME RUST NEAR THE BRAKE WHERE THE COIL SPRINGS BROKE. WHEN I GOT INTO VEHICLE THE COIL SPRING BROKE. VEHICLE WAS IN DRIVEWAY WHEN THIS HAPPENED. THIS IS A SAFETY ISSUE AND THERE SHOULD BE A RECALL ON 2002 FORD TAURUS.*AK UPDATED 12/27/05. *JB

AFTER PURCHASING A BRAND NEW SET OF TIRES, I DROVE OFF OF THE PARKING LOT AND HEARD THIS HORRENDOUS NOISE. I CONTINUED DRIVING THINKING IT WOULD GO AWAY BUT AFTER A BLOCK I TURNED AROUND AND WENT BACK TO THE PLACE I BOUGHT THE TIRES FROM. THEY PUT IT UP ON THE RACK AND DETERMINED THE REAR COIL SPRING WAS BROKE. I DRIVE A 2002 FORD TAURUS AND HEARD ABOUT THE 00 & 01'S SO I BELIEVE THE 02 SHOULD ALSO BE LOOKED INTO. I HAD TO HAVE 2 REAR COILS, SPRINGS AND STRUTS PUT ON. AND PAY FOR ANOTHER TIRE AS WELL AS GET ANOTHER ALIGNMENT. I WASN'T TOO HAPPY ABOUT IT. I DO NOT HAVE THE OLD PART. *NM

DT: THE CONTACT OWNS A 2002 FORD TAURUS. CONTACT'S WIFE WAS PULLING OUT OF DRIVEWAY ON OCTOBER 1, 2005. AS SOON AS SHE STARTED THE VEHICLE IT CAUGHT ON FIRE .NO SIGNS OF ANYTHING GOING TO CATCH VEHICLE ON FIRE. TURNED ON THE DEFROST AND THEN THE VEHICLE STARTED TO SMOKE, AND CAUGHT ON FIRE. NO INJURIES. POLICE AND FIRE DEPARTMENTS FILED REPORTS.*AK

DT: 2002 FORD TAURUS. THE CONSUMER STATES THE STARTER MOTOR HAD TO BE REPLACED. THE VEHICLE WOULD NOT START AND IT HAD TO BE TOWED TO THE DEALERSHIP. THEY REPLACED THE STARTER MOTOR. THIS HAPPENED ON OCTOBER 4, 2005. THERE WERE NO PROBLEMS WITH THE VEHICLE PRIOR TO THIS. THE CONSUMER STATED THE WARRANTY EXPIRED ON AUGUST 24, 2005 AND THE ROADSIDE ASSISTANCE EXPIRED ALSO. *AK UPDATED 2/7/2006 - *NM

DT: THE CONTACT STATED THE HUB BEARINGS ON THE RIGHT WHEEL IN THE FRONT WERE BAD, HAD TO REPLACE THEM THREE TIMES. ON 8-22-05 A GARAGE TOLD THE CONTACT THE WHEEL WAS GETTING READY TO FALL OFF. THEY HAD NOT TAKEN IT BACK TO THE DEALER. SHE HEARD A NOISE LIKE A RUBBING , GRINDING SOUND AND THE NOISE GOT WORSE. THE NOISE OCCURRED AT SPEEDS OF 10 MPH AND ABOVE. ALSO THE ENGINE LIGHT WAS COMING ON, AND THEY HAD TO REPLACE THE FEEDBACK SENSOR TO THE ENGINE. *AK THE VEHICLE WOULD STALL WHILE BEING DRIVEN. THE DEALER REPLACED THE FUEL TANK AND PUMP. THE VEHICLE COULD NOT BE STARTED. THE DEALER REPLACED THE BATTERY. TWO BALL JOINTS, ONE INNER TIE ROD AND LEFT SIDE AXLE SHAFT WERE REPLACED. *NM

MY BLOWER MOTOR FAILED I WAS TOLD THIS WAS A MANUFACTURING DEFECT. I AM UPSET THAT FORD IS NOT TAKING RESPONSIBLE FOR THERE PROBLEMS. THE REPAIR COST IS ABOUT $250-300. THIS SHOULD BE A RECALL BECAUSE THE VEHICLE HAS NO DEFROSTER, THIS IS A HAZARD WHEN DRIVING IF MY WINDSHIELD SHOW FOG UP I HAVE NO WAY TO SEE OUT THE WINDSHIELD. *NM

DT: 2002 FORD, TAURUS SE 4 DOOR. EVERY TIME VEHICLE WAS STARTED CONSUMER SMELLED GAS. VEHICLE WAS TAKEN TO A GARAGE WHERE MECHANIC DISCOVERED THAT GAS LINE ABOVE CATALYTIC CONVERTER HAD BEEN RUBBED UNTIL IT BEGAN TO LEAK. GAS LINE WAS MADE OF SOMETHING OTHER THAN METAL. THE CONSUMER SAID THAT HIS MECHANIC HAD SAME TYPE VEHICLE AND WAS ALSO SMELLING GAS. THE MECHANIC REFUSED TO USE FORD PARTS TO FIX PROBLEM. THE MECHANIC REROUTED THE GAS LINE AROUND CATALYTIC CONVERTER USING METAL LINE FOR THE GAS LINE. CONSUMER STILL HAS GAS LINE THAT WAS REPLACED, CONSUMER WILL SEND LINE TO ODI. CONSUMER WANTED A REFUND FROM FORD DUE TO THE POOR LOCATION THE FUEL LINE WAS IN. *NM *JB

I WAS DRIVING AND THE CAR JUST WENT DEAD IN THE MIDDLE OF THE ROAD. TRIED STARTING AND SMELLED FUEL. CAR TOWED. FUEL LINE HAD COME LOOSE AND FELL OFF. THEN A WEEK LATER, CAR STALLED ON FREEWAY - I WAS ABLE TO COAST OFF. CAR STARTED AGAIN AFTER 1 1/2 HOURS. TAKEN TO FORD SERVICE DEPT. I HAD TO SLIP INTO NEUTRAL AND GIVE GAS WHEN SLOWING DOWN OR BREAKING IN TANDEM WITH USING BREAKS. DEALERSHIP SAID THERE WERE NO PROBLEMS. SAME WEEK, CAR STALLS ON FREEWAY AGAIN. I AM STOPPED IN RUSH HOUR TRAFFIC TRYING TO START CAR. IT STARTS - I MAKE IT TO WORK, CAR STALLS IN PARKING LOT. TAKE IT AGAIN TO DEALERSHIP - THEY SAY NO PROBLEM. 2 WEEKS LATER, CAR STALLS ON FREEWAY. I HAD TO DRIVE WITH NO AIR CONDITIONING IN ORDER TO KEEP THE CAR FROM STALLING. AGAIN TO DEALERSHIP (3RD TIME IN 3 WEEKS) AND AGAIN THEY SAY THERE IS NO PROBLEM. THEY ALSO TELL ME AIR CONDITIONING PULLS A LOT OF GAS - ? WHAT - YOU SHOULDN'T BE ABLE TO DRIVE YOUR CAR WITH AIR CONDITIONING ON IN THE 100 PLUS DEGREE WEATHER IN AZ? I HAVE BEEN LUCKY UP TO NOW, BUT AM AFRAID OF HAVING AN ACCIDENT ON THE FREEWAY IF IT STALLS AGAIN. I WOULD LIKE TO HEAR BACK FROM SOMEONE AT FORD MOTOR COMPANY - I HAVE ALREADY PAID TWO DIFFERENT DEALERSHIPS DIAGNOSTIC FEES AND BOTH SAY THERE IS NO PROBLEM. I THINK THERE IS. *NM

I HAVE A 2002 FORD TAURUS.. STARTING SHAKING WHILE DRIVING AT 8,500 MILES. TOOK IT TO FORD AND THEY STATED ROTORS WERE WARPED AND REPLACED THEM. AT APPROX 18,000 MILES THEY WARPED AGAIN. FORD WOULD NOT COVER THE WARRANT SO I ENDED UP PAYING TO HAVE THEM RESURFACED. I FILED A COMPLAINT WITH THE ATTORNEY GENERALS OFFICE AND ENDED UP GETTING REIMBURSED FOR THE REPAIR. I'M NOW AT 28,000 MILES AND THEY ARE SHOT, UNABLE TO BE RESURFACED AND MUST BE REPLACED. NEEDLESS TO SAY I'M NOT GOING TO DEAL WITH FORD ANY LONGER AND WILL REPLACE WITH A HIGHER QUALITY AFTER MARKET PRODUCT. I HAVE FOUND AND EXORBANENT AMMOUNT OF OTHER TAURUS OWNERS ONLINE THAT ARE HAVING THE SAME PROBLEMS. I WAS WONDERING IF YOU COULD LOOK INTO IT AND THE FEASABILITY OF ISSUEING A RECALL. THE WARPING IS PRETTY COMMON FROM WHAT I CAN SEE AND CAUSES THE VEHICLE TO SHAKE VIOLENTLY WHEN ATTEMPTING TO STOP , AND IS EXTREMELY BAD WHEN STOPPING FROM HIGHWAY SPEEDS

DT: THE COIL SPRING ON PASSENGER'S SIDE BROKE . THIS HAPPENED ON AUGUST 22, 2005. SAW RECALLS ONLINE BUT IT DID NOT INCLUDE THIS VEHICLE DUE TO VIN. THE RECALLS WERE ON THE COIL SPRING AND THE ACCELERATION. THE VEHICLE SURGED FORWARD. IF AT STOP SIGN WITH FOOT ON THE BRAKE IT STILL TRIED TO SURGE FORWARD. THIS HAPPENED FREQUENTLY. *AK

THE SMELL OF GAS WAS LIGHT AT FIRST BUT KEPT GETTING STRONGER. I FINALLY TOOK THE CAR TO A CERTIFIED REPAIR STATION. THE SERVICEMAN SAID THAT THE GAS LINE WAS MOUNTED SO CLOSE TO THE EXAUST SYSTEM THAT THE GAS LINE MELTED AND STARTED LEAKING. HE SAID THAT IF I HAD WAITED ANY LONGER, THE GASOLINE LEAK MAY HAVE CAUGHT ON FIRE.

DT: CONTACT STATED THERE RECALL 04V332000 WAS ISSUED FOR MODEL YEARS 1999-2001, CONTACT'S VEHICLE WAS A 2002, BUT IT WAS MANUFACTURED IN JULY 2001, BASED ON THE VIN THIS VEHICLE DID NOT FALL UNDER THIS RECALL CAMPAIGN. THE LEFT FRONT COIL SPRINGS FRACTURE, CAUSING THE FRONT LEFT TIRE TO RUPTURE. THE TIRE DID NOT PUNCTURE UNTIL THE VEHICLE WAS PARKED IN THE DRIVEWAY. CONTACT'S WIFE WAS DRIVING THE VEHICLE ON A BUMPY HIGHWAY WHERE CONSTRUCTION WAS GOING ON. SHE DID NOT RECOGNIZE ANY STRANGE NOISES FROM THE VEHICLE. THE END OF THE SPRING WAS STICKING THROUGH THE TIRE, AND THERE WAS A GROOVE ON THE INSIDE SIDEWALL OF THE TIRE. THIS WAS WHERE THE END OF THE SPRING PUNCTURED THROUGH THE TIRE. *AK

DT: THE INSIDE DASH LIGHTS AND POWER WINDOWS COME ON INTERMITTENTLY. WHEN THE VEHICLE WOULD NOT START, THE CONSUMER TOOK IT IN AND HAD THE BATTERY AND STARTER TESTED. THE MECHANIC TOLD THE CONSUMER THEY WERE FINE. THE CONSUMER TOOK THE VEHICLE TO THE DEALER, THEY REPROGRAMMED THE KEY, REPLACED THE BATTERY AND THE STARTER AND THEY ALL SAID THAT THEY COULD NOT FIND THE PROBLEM AT ALL, WHICH LEAD THE CONSUMER TO BELIEVE THAT IT WAS AN ELECTRICAL ISSUE. *JB

THE FRONT DRIVER SIDE COIL SPRING BROKE IN HALF DURING NORMAL DRIVING CONDITIONS, AND PUNCTURED MY TIRE. AS I'VE CALLED AROUND, I HAVE HEARD MULTIPLE REPORTS FROM AUTO REPAIR TECHNICIANS THAT THIS HAPPENS ALL OF THE TIME. A QUICK SEARCH OF INTERNET ARTICLES SEEMS TO SUBSTANTIATE THEIR CLAIM. HAD THIS OCCURRED WHILE DRIVING AT NORMAL SPEEDS (I WAS TURNING INTO A DRIVEWAY) THE SUDDEN PUNCTURE COULD HAVE EASILY RESULTED A FATAL CRASH.

FORD ISSUED A RECALL ON ITS 2002 FORD TAURAUS VEHICLES FOR UPDATING THE COMPUTER SYSTEMS. AFTER THE COMPUTER SYSTEMS WERE UPDATED I WAS TOLD THAT I NEED TO PURCHASE A NEW OXYGEN SENSOR TO KEEP THE LIGHT FROM COMING ON AGAIN. I ASKED IF THIS WAS A PART OF THE RECALL AND THE DEALERSHIP STATED NO THAT IS WAS SOMETHING DIFFERENT. WELL THE SAME EXACT THING HAPPENED ON MY FATHER-IN-LAWS 2002 FORD ESCAPE. I TOOK IT IN AND WAS TOLD THE SAME THING. I ASKED AGAIN IF IT WAS PART OF THE RECALL AND THEY ASSURED ME THAT IT WASNT. I THINK THEY ARE WRONG. WELL ABOUT A MONTH LATER THE CAR STARTED ACCELERATING ON ITS ON AND JUMPING OUT OF GEAR. THIS COULD HAVE CAUSED AND ACCIDENT BUT THANKFULLY NO ONE WAS IN FRONT OF US AT THE TIME. THEN THE BATTERY ON IT DRAINED DOWN SO FAR THAT THE BIG JUMP BOX AT THE DEALERSHIP COULDN'T EVEN FIX IT AND WE HAD TO PURCHASE A NEW BATTERY. I'M NOT SURE OF THE EXACT DATE OF THE INCIDENTS.

SINCE PURCHASING MY TAURUS,V-6, 2002, I HAVE EXPERIENCED AT LEAST 4-5 " SUDDEN, UNEXPECTED SURGES IN ACCELERATION; AKIN TO A STUCK ACCELERATOR PAD. THE ACCELERATION WAS STOPPED ONLY BY PUTTING THE VEHICLE IN NEUTRAL GEAR. THE LATEST EVENT OCCURED 5-5-2005.

DT: CALLER HAD AN ACCIDENT AND WITHOUT WARNING THE AIR BAGS DID NOT DEPLOY. DEALER HAS NOT BEEN CONTACTED YET. MANUFACTURER HAS NOT BEEN CONTACTED YET. NO MAJOR INJURIES DUE TO AIR BAGS NOT DEPLOYING. A REPORT WAS FILED WITH THE POLICE ON THE WRECK. *NM

DT: 2002 FORD TAURUS, THE CONSUMER STATED SHE PURCHASED THE VEHICLE USED. SHE DID A CAR FAX REPORT BEFORE BUYING THE VEHICLE AND ALL THE MAINTENANCE THAT HAD BEEN DONE WAS DONE BY THE FORD MOTOR COMPANY. THIS CAR HAS FORD MOTOR PARTS ON IT. WHEN IT RAINS IT LEAKS INTO THE PASSENGER FLOOR BOARD. THE WATER WAS ABOUT ONE INCH DEEP IN THE FLOOR BOARD YESTERDAY. THE CONSUMER CALLED THE DEALER WHERE SHE PURCHASED THE VEHICLE FROM AND THEY SAID THERE WAS NO RECALL. THE CONSUMER HAD HER INSURANCE COMPANY TO SEE IF THERE WAS ANY RECALLS. THEY TOLD THE CONSUMER THERE WAS THE RECALL NUMBER IS 03V087000. THIS RECALL WAS ON THE WINDSHIELD, LEAKING. THERE WERE ALSO TWO OTHER RECALLS NUMBERS 04V106000 SERVICE BRAKES WIRING AND 02V266000 BRAKE PEDAL. THE CONSUMER WANTED TO KNOW WHY HER VEHICLE WAS NOT INCLUDED IN THE RECALL. *AK

FRONT END HAS HAD VIBRATION SINCE I BOUGHT THE CAR. HAVE HAD CONTINENTAL ORIGINAL TIRES REPLACED UNDER WARRANTY 3 TIMES BECAUSE DEALERSHIP SAID VIBRATION WAS DUE TO TIRE FAILURE "EXCESSIVE RUNOUT". VIBRATION IS RETURNING AGAIN.