Page 24 of 29 · complaints 1,151–1,200 of 1,426

2002 Ford Taurus complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2002 record →

Suspension › Rear › Springs › Coil Springs
Filed Jul 5, 200654,008 milesNY

THE RIGHT REAR COIL SPRING IN THE CONSUMER'S 2002 FORD TAURUS BECAME ROTTEN AND BROKE AND PUNCTURED THE TIRE. *TS THE CONSUMER IS AWARE OF A RECALL ON THE MERCURY SABLE AND BELIEVES HIS VEHICLE SHOULD BE INCLUDED IN THE RECALL. THE CONSUMER CONTACTED THE MANUFACTURER FOR REIMBURSEMENT BUT THEY REFUSED TO COVER THE COST OF REPAIR. *NM

Suspension › Front › Springs › Coil Springs
Filed Jul 3, 200660,000 milesNY

FRACTURED COIL SPRING ON 2002 FORD TAURUS, RESULTING IN PUNCTURED TIRE AND COSTLY REPAIRS NOT COVERED UNDER RECALL. THIS IS A COMMON AND DANGEROUS PROBLEM IN THE FORD TAURUS AND SHOULD BE SUBJECT OF A RECALL IMMEDIATELY. FORD RECALLED EARLIER MODEL YEARS BUT REFUSES TO EXTEND THE RECALL TO 2002 AND BEYOND. *NM

Suspension › Front › Springs › Coil Springs
Filed Jul 3, 200685,390 milesOH

SUNDAY MORNING, JUNE 25, 2006 I FOUND MY 2002 FORD TAURUS IN MY GARAGE LEANING TO THE LEFT FRONT DRIVERS SIDE. UPON CLOSE INSPECTION I FOUND THAT THE LEFT FRONT COIL SPRING HAD SNAPPED AND PUNCTURED THE LEFT FRONT TIRE. SINCE I WORK ON SUNDAY I WAS FORCED TO TRY AND FIND SOME PLACE TO FIX THE CAR. THE ONLY PLACE I COULD FIND WITHIN REASONABLE TOWING DISTANCE COULD NOT REPAIR THE CAR UNTIL THE NEXT DAY NECESSITATING ME GETTING A RENTAL CAR TO GO TO WORK. THE COST OF THE TOW, RENTAL CAR AND REPAIR (WHICH CONSISTED OF REPLACING BOTH SPRINGS, STRUTS, DAMAGED TIRE AND FRONT END ALIGNMENT APPROACHED $800. FORD HAS A RECALL ON THE 1999 TO 2001 FORD TAURUS FOR THIS EXACT PROBLEM. I HAVE SEEN NUMEROUS REPORTS OF PEOPLE WITH THE 2002 MODEL HAVING THE EXACT SAME PROBLEM AS I HAVE HAD BUT FORD'S RECALL ONLY COVERS UP TO MODEL YEAR 2001.*JB

Suspension › Front › Springs › Coil Springs
Filed Jul 2, 200650,300 milesPA

FAILURE OF LEFT FRONT SPRING, RESULTING IN PUNCTURE OF TIRE ON A 2002 FORD TAURUS, PURCHASED IN PENNSYLVANIA. I HAVE NOTED THAT THERE HAS BEEN A RECALL OF THE 1999, 2000 AND 2001 FORD TAURUS MODELS FOR EXACTLY THE SAME FRONT SPRING FAILURE ON CARS SOLD IN NORTHERN STATES (INCLUDING PENNSYLVANIA). *NM

Suspension › Front › Springs › Coil Springs
Filed Jun 21, 200662,000 milesNY

DT*: THE CONTACT STATED WHILE THE VEHICLE WAS IN REVERSE THE FRONT DRIVER SIDE COIL SPRING FRACTURED, PUNCTURING THE TIRE. THE VEHICLE WAS TOWED TO THE DEALER WHERE BOTH FRONT COIL SPRINGS WERE REPLACED.

Suspension › Rear › Springs › Coil Springs
Filed Jun 16, 200643,100 milesNJ

DT*: THE CONTACT STATED TWICE WHILE DRIVING 40 MPH THE REAR PASSENGER SIDE COIL SPRING CAUSED THE TIRE TO BLOW OUT. UPON INSPECTION THE DEALERSHIP DETERMINED THE REAR COIL SPRINGS NEEDED REPLACED. AFTER REPLACING THE REAR COIL SPRINGS A NOISE CAME FROM THE REAR OF THE VEHICLE. AFTER THE DEALER REPLACED THE REAR SHOCKS THE NOISE WENT AWAY. THE ALTERNATOR WAS REPLACED. UPDATED 07/05/06. *JB

Suspension › Front › Springs › Coil Springs
Filed Jun 16, 2006120,000 milesNY

DT*: THE CONTACT STATED WHILE PULLING OUT OF THE DRIVEWAY, THE FRONT DRIVER SIDE TIRE WENT FLAT. THE VEHICLE WAS TOWED TO AN INDEPENDENT REPAIR SHOP THAT DETERMINED THE COIL SPRING IN THAT LOCATION AND THE REAR PASSENGER SPRING HAD FRACTURED. BOTH COIL SPRINGS WERE REPLACED. THERE IS A NHTSA RECALL, # 04V332000, REGARDING THE FRONT COIL SPRINGS; HOWEVER, IT IS NOT INCLUDED IN THE RECALL DUE TO THE VIN.

Suspension › Rear › Springs › Coil Springs
Filed Jun 9, 200685,000 milesRI

I MADE A CORNER AND HEARD A RUBBING THEN A LOUD POP. THE REAR SPRING BROKE AND STABBED THE REAR TIRE MAKING IT BLOW OUT. THE CAR JERKED HARD BUT WAS ABLE TO KEEP CONTROL. THE SPRING IS STICKING OUT ABOUT TWO INCHES HITTING THE SIDE WALL OF THE TIE. *NM

Suspension › Front › Springs › Coil Springs
Filed Jun 8, 200695,054 miles00

DRIVING ALONG A SMOOTH ROAD WHEN THE RIGHT FRONT COIL SPRING BROKE. STABILIZER ARM BROKEN, CV BOOT REQUIRED REPLACEMENT. THIS IS A 2002 TAURUS WITH 95 K. ON CALLING FORD, WAS INFORMED THAT RECALL ONLY COVERED UP TO 2001, BUT CUSTOMER REPS COULD NOT EXPLAIN WHY THE RECALL ENDED WHEN THE PROBLEM OBVIOUSLY HAS NOT BEEN RECTIFIED. *JB

Suspension › Front › Springs › Coil Springs
Filed Jun 7, 2006NY

FRONT COIL SPRING ON MY 2002 FORD TAURUS BROKE, AND FLATTEN THE FRONT TIRE. THIS HAPPEN ON TUES. JUNE 6, 2006, AT 6:45 A.M. I WAS BACKING OUT OF MY DRIVEWAY. AT THIS POINT MY FRONT END IN ON THE DRIVEWAY, WHILE THE REST OF THE CAR WAS IN THE STREET. IT WAS MY TURN TO DRIVE THE 5 PERSON CARPOOL, SO FORTUNATELY THIS HAPPENED WHEN IT DID, AND NOT WHILE I WAS ON THE THRUWAY DRIVING FOUR PEOPLE. *JB

Exterior Lighting
Filed Jun 3, 200670,237 milesMI

THE PASSENGER SIDE BRAKE AND TURN SIGNAL ON MY 2002 FORD TAURUS WILL NOT ILLUMINATE AND IS MALFUNCTIONING. THERE ALSO SEEMS TO BE PROBLEM WITH THE TURN SIGNAL LEVER LOCATED INSIDE THE VEHICLE ATTACHED TO THE STEERING COLUMN ON THE LEFT SIDE. I HAVE REPLACED BULBS AND CHECKED FUSES, STILL NO LUCK.

Suspension › Front › Springs › Coil Springs
Filed May 31, 200676,800 milesOH

2002 FORD TAURUS WITH 76,000 MILES COIL AND STRUT BROKE AND PUNCTURED LARGE WHOLE IN FRONT DRIVER SIDE WHEEL. PULLING FOWARD AT LOW SPEED AND THEN BACKING OUT OF DRIVEWAY WHEN FAILURE OCCURRED. FAILURE CORRECTED BY REPLACING BOTH FRONT COILS AND SPRINGS, TWO NEW FRONT TIRES, ALIGNMENT AND LABOR TOTALING $800. 1998-2001 MODELS HAD A RECALL TO PLACE A SHIELD ON SPRINGS WHICH THEY KNOW BREAK AND CAUSE FLAT TIRES. MY VEHICLE WAS NOT UNDER RECALL BUT HAD IT HAD THE SHIELD, I WOULD NOT HAVE HAD TO REPLACE MY FRONT TIRES. *JB

Suspension › Front › Springs › Coil Springs
Filed May 23, 200677,886 milesMI

DRIVING DOWN A RESIDENTIAL STREET - GOING 35 MPH - SMOOTH PAVEMENT AND "BOOM" - MY FRONT END SURGES FORWARD AND LEFT - I'M THINKING I BLEW A TIRE BUT INSTEAD, HAD THE CAR TOWED AND THE COIL SPRING BROKE - ON A 4 YEAR CAR ! - THIS IS DEFECTIVE ! LEFT FRONT COIL SPRING BROKE, DAMAGING THE STABILIZER AND TEARING THE CV BOOT COVER: $800+ REPAIR. IF THIS WOULD OF HAPPENED AT 70 MPH ! - SCARY !

Suspension › Rear › Springs › Coil Springs
Filed May 21, 2006138,000 miles00

BROKEN REAR COIL SPRING ON MY 2002 FORD TAURUS. *NM

Suspension › Rear › Springs › Coil Springs
Filed May 16, 200657,092 milesOH

DT*: THE CONTACT STATED WHILE THE VEHICLE WAS PARKED, IT WAS DETERMINED THE LEFT REAR TIRE WAS FLAT. UPON INITIAL INSPECTION, THE LEFT REAR COIL SPRING WAS FRACTURED AND POINTING TOWARD THE TIRE. THE VEHICLE WAS NOT INSPECTED BY THE DEALER.

Suspension › Front › Springs › Coil Springs
Filed May 15, 200681,000 milesWI

DT*: THE CONTACT STATED THE FRONT COIL SPRINGS FRACTURED. THE FRONT PASSENGER SIDE OF THE VEHICLE COLLAPSED AND THERE WAS A VERY LOUD RUBBING SOUND HEARD COMING FROM THE PASSENGER SIDE TIRE. THERE IS AN NHTSA RECALL, # 04V332000, REGARDING THE SUSPENSION: FRONT: SPRINGS: COIL SPRINGS. THE VIN WAS NOT INCLUDED IN THE RECALL.

Visibility › Defroster/Defogger/Hvac System › Fan/Motor
Filed May 12, 200645,896 milesMN

BLOWER MOTOR FOR DEFROST AND HEATING SYSTEM FAILED AFTER WATER LEAKED INTO HOUSING. REQUESTED DEALERS ASSISTANCE TO CORRECT PROBLEM, DEALER STATED THERE WAS NO KNOWN PROBLEM, SERVICE BULLETINS OR RECALLS. REPLACED BY CONSUMER, WATER CONTINUED TO LEAK INTO INTERIOR ON PASSENGERS SIDE FLOOR. CONSUMER FOUND SERVICE BULLETIN (FORD MOTOR COMPANY TSB 04-15-3) TO CORRECT PROBLEM. *NM

Suspension › Rear › Springs › Coil Springs
Filed May 9, 200675,000 milesIN

DT*: THE CONTACT STATED WHILE REGULAR MAINTENANCE WAS PERFORMED ON THE VEHICLE, THE INDEPENDENT REPAIR SHOP DETERMINED THE REAR COIL SPRINGS HAD FRACTURED AND NEED TO BE REPLACED.

Suspension › Rear › Springs › Coil Springs
Filed Apr 30, 200673,350 milesNJ

(1) WAS EXITING DRIVEWAY AT LOW SPEED. (2) RIGHT REAR COIL SPRING FRACTURED AND PUNCTURED TIRE SIDE WALL CAUSING RAPID DEFLATION. DUE TO LOW SPEED THEIR WAS NO LOSS OF CONTROL. (3) RIGHT AND LEFT REAR SPRINGS, STRUTS AND TIRES REPLACED OLD PARTS NOT AVAILABLE. *NM

Suspension › Front › Springs › Coil Springs
Filed Apr 27, 200644,000 milesPA

DT*: THE CONTACT STATED WHILE LEAVING A PARKING LOT AT 2 MPH, A LOUD BANG WAS HEARD AND THE FRONT END OF THE VEHICLE SUNK TO THE GROUND. THE VEHICLE WAS TOWED TO THE DEALERSHIP WHERE THE FRONT DRIVER SIDE COIL SPRING WAS REPLACED. THERE WAS A NHTSA RECALL, # 04V332000, REGARDING THE FRONT COIL SPRINGS; HOWEVER, IT WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN. UPDATED 05/30/06 *TT.

Suspension › Front › Springs › Coil Springs
Filed Apr 25, 2006NY

WHILE MY WIFE WAS DRIVING HOME FROM WORK, THE DRIVER'S SIDE FRONT COIL SPRING SNAPPED, CAUSING THE PUNCTURE AND BLOWOUT OF THE FRONT DRIVER'S SIDE TIRE. I HAD THE UNIT REPAIRED AT MY LOCAL REPAIR SHOP, WHERE I LEARNED OF RECALLS FOR THE SAME PROBLEM FOR 2000 AND 2001 MODELS OF MY CAR. FURTHER RESEARCH DETERMINED THAT THERE WAS NO NO RECALL ISSUED FOR MY VEHICLE, BASED ON VIN #, ALTHOUGH THE DATE OF MANUFACTURE WAS JAN 2002. THE RECALLS ISSUED IN THE PAST WERE ONLY FOR NORTHERN STATES, WHICH WOULD APPLY TO ME HERE IN NY. THE DEALER REIMBURSED ME FOR THE COST OF ONE COIL SPRING REPLACEMENT, WHICH I USED TO REPLACE THE PASSENGER'S SIDE UNIT, BUT WOULD NOT REIMBURSE FOR THE COST OF THE TIRE. IT WOULD SEEM THAT THE ISSUE FORD WAS HAVING ON THEIR 2000 AND 2002 MODELS IS STILL PREVALENT ON AT LEAST THE EARLY YEAR 2002'S. I AM STILL IN POSSESSION OF THE BROKEN PART. *NM

Suspension › Rear › Springs › Coil Springs
Filed Apr 22, 2006PA

2002 FORD TAURUS: FAILED PA STATE INSPECTION IN APRIL 2006 DUE TO BOTH REAR COIL SPRINGS BEING BROKEN. HAD TO HAVE BOTH REPLACED IN ORDER TO PASS INSPECTION. *NM

Suspension › Front › Springs › Coil Springs
Filed Apr 20, 200647,080 milesME

THE LEFT FRONT COIL SPRING ON THE CONSUMER'S 2002 FORD TAURUS FRACTURED AND RUPTURED THE LEFT FRONT TIRE. *NM *JB

Air Bags
Filed Apr 19, 200646,500 milesOR

AIR BAG ERROR CODE AT 46,000 MILES. *JB

Suspension › Front › Springs › Coil Springs
Filed Apr 18, 200639,921 milesMI

DRIVERS SIDE COIL SPRING FAILED PUNCTURING THE DRIVERS SIDE TIRE SIDE WALL. FRACTURE POINT OF THE SPRING HAS OXIDATION APPROXIMATELY 60% THROUGH. IT APPEARS TO HAVE BEEN CRACKED FOR AWHILE. LUCKILY THIS HAPPENED WHILE STILL IN THE DRIVEWAY AND SLOW MOVING. THERE WERE NO ACCIDENTS OR OFF-ROAD TRAVEL PRIOR TO THE BREAK THAT WE ARE AWARE OF, HOWEVER WE DID PURCHASE THE VEHICLE USED. THE DRIVERS SIDE TIRE IS TOTALLY UNUSABLE. THE TIRE WAS GOUGED AND RIPPED ALONG THE SIDEWALL SINCE THE CAR WAS MOVING AT THE TIME AND WILL NEED REPLACEMENT. I WILL BE CONTACTING THE DEALER AS SOON AS THEY OPEN THIS MORNING. *JB

Power Train › Automatic Transmission
Filed Apr 13, 200655,000 milesOH

TRANSMISSION FAILURE - CAR JERKED & DRIVE FAILED WHEN PROCEEDING FROM A GREEN LIGHT, (SEE ODI # 10155047). WHEN TRANSMISSION WAS BEING REPLACED, IT WAS ALSO FOUND THAT THE NEUTRAL SAFETY SWITCH HAD MELTED AND ALSO NEEDED TO BE REPLACED, I HAD ASKED THE SERVICE TECHNICIAN HOW THAT COULD HAVE HAPPENED & THE SERVICE TECHNICIAN FOUND IT TO BE VERY ODD, AND THAT IT WAS VERY RARE TO EVEN HAVE HAPPENED. *NM

Power Train › Automatic Transmission
Filed Apr 11, 200655,000 milesOH

I WAS STOPPED AT A RED LIGHT, WHEN THE LIGHT TURNED GREEN I TRIED TO DRIVE FORWARD; THE CAR THEN JERKED AND THE DRIVE GEAR(S) BECAME COMPLETELY INOPERABLE. THE CAR HAD TO BE TOWED TO MY HOME. ON 4/10/2006 I CALLED THE DEALERSHIP AND THEY SAID "SORRY, YOUR WARRANTY IS OVER, BUT WE CAN LOOK AT IT FOR YOU" THEY THEN GAVE ME THE 800 NUMBER TO CALL FOR FORD. THE CAR WAS PURCHASED 12/31/2002, IT WAS A DEMO WITH 7,838 MILES. IT CURRENTLY HAS ONLY 55,000 MILES. THE ENTIRE TRANSMISSION NEEDS REPLACEMENT AT A COST OF $1600.00 (PLUS) WHICH IS ENTIRELY MY EXPENSE WITH NO ASSISTANCE FROM FORD OR THE DEALERSHIP. A CALL WAS MADE TO THE CONSUMER LINE AT FORD, 1-800-392-3673, AND THEY REGISTERED THE COMPLAINT AND SAID THERE WAS NOTHING THEY COULD DO TO CORRECT OR ASSIST WITH THE PROBLEM. *NM

Suspension › Front › Springs › Coil Springs
Filed Apr 10, 200655,100 milesMA

WHILE DRIVING ON THE HIGHWAY MY 2002 FORD TAURUS WAGON FRONT COIL SPRING(S) BROKE, PUNCTURING TIRE(S) AND CAUSED A BLOWOUT. *JB

Suspension › Front › Springs › Coil Springs
Filed Apr 10, 200647,000 milesPA

DT*: THE CONTACT STATED WHILE DRIVING 5MPH, THE FRONT PASSENGER COIL SPRING FRACTURED. AS THIS OCCURRED, THE TIRE WAS SLICED. THE SPARE TIRE WAS PLACED ON THE VEHICLE AND WAS DRIVEN TO A LOCAL REPAIR SHOP. THE MECHANIC DETERMINED THE COIL SPRING FRACTURED AND THE OTHER FRONT COIL SPRING WAS EXTREMELY WORN. THE MECHANIC REPLACED BOTH COIL SPRINGS ON THE VEHICLE.

Suspension › Rear › Springs
Filed Apr 10, 200656,450 milesPA

THERE WAS A SQUEAKING, METALLIC UP AND DOWN KIND OF A NOISE COMING FROM THE BACK OF THE CAR. TURNED OUT THE REAR, PASSENGER SIDE SPRING POPPED UP INTO THE BACK OF THE CAR. *NM

Suspension › Front › Springs › Coil Springs
Filed Apr 10, 200656,450 milesPA

AFTER COMING HOME FROM RUNNING ERRANDS, MY WIFE NOTICED THE TIRE WAS FLAT. I CAME HOME FROM WORK TO CHANGE IT, FOUND THAT THE FRONT PASSENGER COIL HAD SNAPPED, PUNCTURING A HOLE IN THE TIRE. THIS IS THE SECOND COMPLAINT ABOUT SPRING COILS AND THIS CAR IN LESS THAN TWO MONTHS. *NM

Suspension › Front › Springs › Coil Springs
Filed Mar 27, 2006103,500 milesMA

DRIVING ON THE STREET FROM MY HOUSE WHEN I HEARD A LOUD METAL ON METAL SOUND AND SMELLED BURNING RUBBER. I THEN PULLED OVER TO SIDE OF THE ROAD AND PROCEEDED TO LOOK AT THE TIRES AND UNDERNEATH THE CAR. I COULD NOT TELL WHAT WAS WRONG, BUT MY SON WAS ABLE TO SEE THAT THE FRONT SUSPENSION HAD GIVEN WAY ON THE DRIVERS SIDE. I THEN HAD THE CAR TOWED TO MY REPAIR SHOP AND IT TURNED OUT THAT THE FRONT COIL SPRING HAD SNAPPED CAUSING THE FRONT OF THE CAR TO DROP, RESULTING IN A BROKEN SWAY BAR LINK AND A SEVERELY DAMAGED TIRE. THE OWNER OF THE REPAIR SHOP CONTACTED THE LOCAL FORD DEALERSHIP WHO STATED THAT THE RECALL DID NOT INCLUDE MODEL YEAR 2002. WHEN I PICKED UP THE CAR THE TECHNICIAN/OWNER OF MY REPAIR SHOP INFORMED ME OF THE RECALL THAT FORD HAS FOR MODEL YEARS 1999-2001, AND EVEN THOUGH MY CAR IS A 2002, TO FILE A COMPLAINT WITH FORD FOR PARTS/LABOR REIMBURSEMENT AND NHTSA FOR INVESTIGATION DUE TO AN INCREASE IN 2002 CARS EXPERIENCING THE SAME FAILURE AS THE RECALL NO:NHTSA CAMPAIGN ID NUMBER: 04V332000. *JB

Electrical System › Wiring › Interior/Under Dash
Filed Mar 25, 200645,000 milesNY

HEATER BLOWER ONLY WORKS INTERMITTENTLY AND ONLY ON HIGH!*JB

Suspension › Front › Springs › Coil Springs
Filed Mar 20, 200656,000 milesMI

CONSUMER 2002 FORD TAURUS LEFT FRONT SPRING BROKE WITH 56,000 MILES ON IT. *TS WHEN THE SPRING BROKE IT SPLIT THE LEFT FRONT TIRE. THIS HAPPENED AT A LOW SPEED. *NM

Suspension › Front › Springs › Coil Springs
Filed Mar 14, 200650,000 milesOH

WHILE DRIVING THE VEHICLE, THE RIGHT FRONT COIL SPRING BROKE AND PUNCTURED THE RIGHT FRONT TIRE CAUSING THE TIRE TO BLOW OUT. SAME THING HAPPENED WITH THE LEFT FRONT COIL SPRING AND TIRE 2 MONTHS AGO. 8JB

Suspension › Front › Springs › Coil Springs
Filed Mar 14, 200642,338 milesOH

DT*: THE CONTACT STATED WHILE DRIVING 5 MPH THE FRONT DRIVER SIDE TIRE BLEW OUT. THE CONTACT ATTEMPTED TO REPLACE THE TIRE WITH THE SPARE. THE FRONT COIL SPRING WAS EMBEDDED IN THE TIRE AND WOULD NOT COME LOOSE. THE VEHICLE WAS TOWED TO THE DEALERSHIP, WHERE THE FRONT COIL SPRING AND TIRE WERE REPLACED. THERE IS A NHTSA RECALL, # 04V332000, REGARDING THE FRONT COIL SPRINGS. THE VEHICLE HAS THE SAME PROBLEMS AS INDICATED IN THE RECALL; HOWEVER, IT IS NOT INCLUDED IN THE RECALL DUE TO THE VIN. WHILE DRIVING IN 65 MPH FREEWAY TRAFFIC FRONT DRIVER'S TIRE BLEW OUT DUE TO COIL SPRING FAILURE. CONTACT INSISTED FORD REFUSED TO FIX PROBLEM, AND REQUESTED REIMBURSEMENT FOR EXTRAORDINARY REPAIRS. *AK

Suspension › Front › Springs › Coil Springs
Filed Mar 14, 2006NY

2002 TAURUS FRONT LEFT COIL SPRING RUSTED AND BROKE PUNCTURING THE TIRE. *TS AT THE TIME OF REPAIR THE TECHNICIAN NOTICED THAT THE FRONT RIGHT COIL SPRING HAD ALSO RUSTED IN THE EXACT SAME PLACE. A RECALL WAS ISSUED FOR THE 1999-2001 FORD TAURUS BUT NOT THE 2002 MODEL. THE CONSUMER FEELS THAT THE SCOPE OF THE RECALL NEEDS TO BE EXTENDED. THE CONSUMER HAS THE BROKEN COIL SPRING IN HER POSSESSION. *NM

Electrical System
Filed Mar 10, 2006OH

I BOUGHT A 2002 FORD TAURUS SPORT EDITION USED IN JULY OF 2005. SEVERAL TIMES THE DOME LIGHTS AND PUDDLE LIGHTS WOULD NOT TURN OFF BECAUSE THE CAR THOUGHT THAT A DOOR WAS OPEN. THERE WERE NO DOORS OPEN. THE CAR IS DESIGNED TO TURN THE LIGHTS OFF AFTER 20 MINUTES, BUT THIS IS A PROBLEM. IF IT HAPPENS OFTEN ENOUGH IT COULD RUN DOWN MY BATTERY. THIS IS THE 3RD TIME IT HAS HAPPENED AND THIS TIME I STARTED THE CAR AND DROVE AROUND FOR A MINUTE AND THE DOME LIGHTS FINALLY WENT OFF WHILE I WAS DRIVING. HOWEVER THE DOOR AJAR WARNING WAS STILL ON. SO I GOT HOME AND TURNED THE CAR OFF AND GOT OUT AND THEN THE DOME AND PUDDLE LIGHTS DO NOT COME ON NOW AT ALL. THE ONLY WAY TO GET THEM TO COME ON IS TO UNLOCK THE DOORS USING THE KEYLESS REMOTE. I AM ALMOST POSITIVE THAT THE PASSENGER SIDE DOOR IS CAUSING THE PROBLEM, AND ODDLY ENOUGH NOW THE PASSENGER SIDE WINDOW WONT WORK EITHER AND THIS HAS ALSO HAPPENED BEFORE. THIS IS A DEFECT AND SHOULD BE FIXED OR AT LEAST DIAGNOSED BY FORD AT NO CHARGE. I'M ONLY 16 AND DON'T HAVE THE MONEY TO FIX THIS. ELECTRICAL PROBLEMS CAN BE VERY PRICEY AND AFTER I PAY MY CAR PAYMENT AND INSURANCE (MIND YOU IM 16 SO MY INSURANCE IS HIGH) I HARDLY HAVE ENOUGH MONEY FOR GAS LET ALONE AN ELECTRICAL PROBLEM. *JB

Visibility › Defroster/Defogger/Hvac System › Fan/Motor
Filed Mar 10, 2006OH

DURING THE WINTER THE BLOWER MAKES A WEIRD SOUND LIKE ITS STRUGGLING BUT ITS NOT. I HAVE READ SO MANY COMPLAINTS THAT HAVE HAD PROBLEMS WITH THE BLOWER AND WATER COMING IN ONTO THE PASSENGER SIDE FLOORBOARD. DURING A HARD RAIN I ALSO HAD WATER COME INTO THE CABIN OF THE CAR AND IT SOAKED THE PASSENGER SIDE FLOORBOARD. *JB

Equipment
Filed Mar 10, 2006OH

I HAVE OWNED THIS CAR SINCE JULY OF 2005 (3/10/06). MY BROTHER WENT TO USE THE CIGARETTE LIGHTER AND WHEN IT WAS DONE HEATING UP IT POPPED COMPLETELY OUT AND FELL UNDER THE PASSENGER SEAT AFTER BOUNCING OFF THE CENTER CONSOLE. THIS HAPPENS EVERY TIME THE CIGARETTE LIGHTER IS USED. I SEE ANOTHER COMPLAINT FOR THIS AND I TRULY BELIEVE THAT THIS IS A SAFETY HAZARD FOR TWO REASONS, 1 BEING THAT IT COULD EASILY CAUSE A FIRE IN THE CAR (ESPECIALLY IF THERE ARE PAPERS UNDER THE SEAT) WHICH ON TOP OF THAT COULD CAUSE A CRASH, AND 2 IF THE DRIVER WENT TO FIND THE LIGHTER SO IT DIDN'T CAUSE A FIRE NOT ONLY WOULD HE/SHE GET BURNED WHILE DRIVING BUT IT COULD ALSO CAUSE A CRASH WHICH ALMOST HAPPENED TO ME. AND JUST SO FORD KNOWS, I AM HOLDING THEM RESPONSIBLE FOR MY BURNED FINGER.*JB

Exterior Lighting › Brake Lights › Switch
Filed Mar 9, 200636,000 milesGA

DT*: THE CONTACT STATED THERE IS A PROBLEM WITH THE WIRING IN THE BRAKE LAMPS SWITCH WHICH CAUSES THE BRAKE LAMPS NOT TO ILLUMINATE. ADDITIONALLY, WHEN THIS HAPPENS THE CRUISE CONTROL WILL NOT ACTIVATE. THERE IS A NHTSA RECALL, # 04V106000, REGARDING THE BRAKE LIGHT SWITCH. THE VEHICLE HAS THE SAME PROBLEMS AS INDICATED IN THE RECALL; HOWEVER IT IS NOT INCLUDED IN THE RECALL DUE TO THE VIN. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION OR REPAIR.

Suspension › Front › Springs › Coil Springs
Filed Mar 7, 200675,000 milesIL

DT*: THE CONTACT STATED THE LEFT FRONT COIL SPRING BROKE, WHILE THE VEHICLE WAS PARKED, CAUSING THE LEFT FRONT TIRE TO GO FLAT. THE CONTACT IS PLANNING TO HAVE THE VEHICLE TOWED TO A LOCAL DEALERSHIP FOR REPAIR.

Suspension › Rear › Springs › Coil Springs
Filed Feb 18, 2006NJ

I HAVE A 2002 FORD TAURUS ON WHICH THE LEFT REAR COIL SPRING FRACTURED AND PUNCTURED THE LEFT TIRE. *NM

Suspension › Front › Springs › Coil Springs
Filed Feb 18, 2006MI

I OWN A 2002 FORD TAURUS THAT I HAVE BEEN HAPPY WITH UNTIL YESTERDAY. THE FRONT SPRING BROKE AND PUNCTURED MY TIRE. WHEN I BROUGHT IT IN FOR REPAIRS I WAS INFORMED THAT THE BACK SPRING WAS CRACKING AS WELL AND NUMEROUS REPAIRS WERE NEEDED. THE TOTAL OF ALL THE REPAIRS NEEDED WAS $2400. AFTER LOOKING INTO THIS I FOUND THAT THERE HAVE BEEN RECALLS ISSUED ON PRIOR YEARS MODELS. I HAVE ALSO FOUND THAT MANY OWNERS HAVE HAD THIS SAME PROBLEM WITH THEIR 2002 TAURUS'. OBVIOUSLY SUFFICIENT CHANGES HAVE NOT BEEN MADE ON THE 2002 MODELS TO PREVENT THIS PROBLEM, BUT YET THERE IS NO RECALL ON THIS MODEL. I HATE TO THINK ABOUT WHAT WOULD HAVE HAPPENED HAD I BEEN ON THE EXPRESS WAY WHERE I DO MOST OF MY DRIVING. *JB

Suspension › Front › Springs › Coil Springs
Filed Feb 16, 200671,233 milesOH

DT*: THE CONTACT STATED WHILE PULLING OUT OF THE GARAGE A RUBBING AND SCRAPPING NOISE WAS HEARD. IT WAS DETERMINED BY THE DEALER TO BE A FRONT COIL SPRING FRACTURE ON THE LEFT SIDE. THE DEALER REPLACED BOTH FRONT COIL SPRINGS AND DISCOVERED THE RIGHT REAR WAS FRACTURED AS WELL. THE VEHICLE WAS DRIVEN TO AN INDEPENDENT REPAIR SHOP WHERE BOTH REAR COIL SPRINGS WERE REPLACED.

Suspension › Rear › Springs
Filed Feb 13, 200644,000 milesNY

REAR SPRING BROKE ON FORD TAURUS 02 AT 44,000 IN 7/04. VEHICLE WAS IN FOR RECALL FOR SOMETHING ELSE AND WAS TOLD IT WAS BROKE. IN 11/05 FRONT SPRING BROKE AND SLASHED FRONT DRIVERS SIDE TIRE AS I WAS BACKING OUT OF DRIVEWAY. I WAS FORTUNATE BECAUSE I WOULD HAVE BEEN ON THE EXPRESSWAY GOING 65 MPH, 5 MINUTES LATER. NO RECALLS ON THIS YEAR, HOWEVER, MANY OTHER YEARS HAVE BEEN RECALLED UP TO 01 FOR THE SAME FAULTY COIL SPRINGS. WE CAN'T GET FORD OR DEALERSHIP TO REIMBURSE US FOR THE DAMAGE AND COSTS WE HAVE INCURRED. WE HAVE SPENT OVER $500 ON JUST THE SPRINGS AND LABOR ALONE, NOT TO MENTION THE REPLACEMENT COSTS OF THE SNOW TIRE THAT WAS ON THE VEHICLE THAT GOT SLASHED. IT IS A CONSTANT JOKE AROUND OUR AREA WITH ALL THE MECHANICS, ONE EVEN HAS A COIL SPRING HANGING ON HIS WALL TO DEMONSTRATE THE MALFUNCTION OF FORDS PARTS. THE SERVICE STATIONS HAVE HAD CONSTANT CALLS FOR TOWING OF 02 TAURUS. THERE HAS BEEN A RECALL FOR PREVIOUS YEARS. FORD HAS NOT CHANGED THESE FAULTY PARTS AND SHOULD BE REQUIRED TO PAY THE CONSUMER BACK. THERE NEEDS TO BE A RECALL FOR 02'S AND EVERY OTHER YEAR THEY HAVE USED THESE FAULTY SPRINGS. A DEATH SHOULD NOT OCCUR TO MAKE THEM SEE THE ERROR OF THEIR WAYS. PLEASE HELP PURSUE THIS MATTER FOR US. *JB

Structure
Filed Feb 7, 200664,000 milesIL

COMPONENT: ELECTRICAL SYSTEM DETAILS: HEATER BLOWER RESISTOR BLEW FROM WATER INJECTION FROM COWL FROM WINDSHIELD. MECHANIC STATED THAT COWL WAS PROBLEM. PERMITTED WATER TO GET INTO BLOWER RESISTOR. BLOWER RESISTOR WAS IRREPARABLE. REPLACEMENT OF COWL AND BLOWER RESISTOR COSTS 325.00. CAUSE: DEFECTIVE COWL. RESULT: REPLACEMENT OF BOTH COWL AND BLOWER MOTOR. $325.00. *NM

Structure
Filed Feb 4, 200641,000 milesNY

BLOWER OF HEAT AND DEFROSTER ON MY 2002 FORD TAURUS SES FAILED. DUE TO FAILURE, WAS UNABLE TO HAVE WINDSHIELD DEFROSTED UNTIL PROBLEM WAS FIXED FOR OVER $300.00. MOTOR FAILED DUE TO DEFECTIVE DRAINAGE AROUND WINDSHIELD WHICH CAUSED WATER TO GET IN BLOWER MOTOR AND DESTROY IT. *NM

Visibility › Windshield
Filed Jan 27, 200663,000 milesTX

DT*: THE CONTACT STATED THE WINDSHIELD MOUNTING LEAKS AND THERE IS A LOT OF WIND NOISE. THERE IS AN NHTSA RECALL, # 03V087000, REGARDING THE WINDSHIELD. THE VEHICLE HAS THE SAME PROBLEMS AS INDICATED IN THE RECALL; HOWEVER IT IS NOT INCLUDED IN THE RECALL DUE TO THE VIN. UPDATED 3/28/2006 - *NM

Suspension › Front › Springs › Coil Springs
Filed Jan 21, 200664,300 milesMI

MY FAMILY AND I WERE ON OUR WAY OUT TO DINNER WHEN WE HEARD A LOUD SOUND COMING FROM THE RIGHT FRONT SIDE OF THE CAR WITH A WHOOSH THAT FOLLOWED. WHEN WE GOT OUT OF THE CAR TO EXAMINE WHAT THE SOUNDS WERE WE NOTICED THAT OUR COIL SPRING BROKE AND WENT THROUGH OUR FRONT PASSENGER TIRE ON OUR 2002 FORD TAURUS. WHEN WE CONTACTED THE DEALERSHIP THEY TOLD US THAT THERE WAS A RECALL ON 1999-2001 FORDS FOR THE SAME PROBLEM. THEY CONTINUED TO SAY THAT OUR VEHICLE WAS A 2002 MODEL AND THAT IT WAS NOT COVERED UNDER THE RECALL WE EXPLAINED TO THEM THAT OUR CAR WAS MANUFACTURED IN OCTOBER OF 2001 AND SOLD TO US IN NOVEMBER OF 2001 AS A 2002 MODEL YEAR BUT THE PARTS WERE STILL 2001. WE ARE LUCKY BECAUSE WE WERE JUST PULLING OUT OF OUR DRIVEWAY AND NOT ON THE ROAD. FORDS NEEDS TO INCLUDE THERE 2002 VEHICLES IN THIS RECALL. *NM

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2002 Ford Taurus → · Every Taurus year → · How the figures are calculated →