COIL SPRING ON VEHICLE BROKE. *TR
2002 Ford Taurus complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2002 record →
MY REAR SPRING ON THE LEFT SIDE OF MY CAR SNAPPED AND SLASHED MY TIRE AS I WAS DRIVING. THE CAR IS A 2002 FORD TAURUS. FROM WHAT I'VE READ ON MANY DISCUSSION BOARDS THIS IS A COMMON OCCURRENCE WITH 2002 FORD TAURUSES. I THINK FORD SHOULD THINK ABOUT DOING A RECALL FOR THIS PARTICULAR PROBLEM BEING THAT THERE IS A DEFECT IN THEIR SPRINGS FOR THIS MODEL. *TR
BOTH REAR COIL SPRINGS SNAPPED INTO TWO PIECES. THE CAR HAS 54,000 MILES ON THE ODOMETER. I REPLACED BOTH STRUTS CONTAINING THE SPRINGS AND KEPT THE OLD PARTS. *TR
MY 2002 FORD TAURUS BROKE A FRONT SPRING AND PUNCTURED MY TIRE. THIS IS THE SECOND TIME ONE OF THE SPRINGS HAS BROKEN. IN THE SUMMER OF 2007 A REAR SPRING ALSO BROKE. I ONLY HAVE 32,000 MILES ON MY CAR AND TAKE VERY GOOD CARE OF MY CAR I WAS LUCK THE LAST SPRING BROKE IN MY DRIVEWAY BUT RIGHT BEFORE IT BROKE I WAS DRIVING IN AN ICE STORM. THESE 2002 TAURUS NEED TO BE RECALLED BEFORE NO ONE IS IN A SERIOUS ACCIDENT. DECEMBER 2008 I HAD A MERRY CHRISTMAS BECAUSE I WAS NOT INVOLVED IN AN ACCIDENT. *TR
WHILE BACKING OUT OF MY DRIVEWAY (12/17/08), THE DRIVER'S SIDE/FRONT OF MY 2002 FORD TAURUS SIMPLY COLLAPSED. THE FRONT COIL SPRING HAD COMPLETELY SNAPPED DROPPING THE FRONT VEHICLE STRUCTURE ONTO THE TIRE. A JAGGED COIL SPRING PIECE HAD ALSO RIPPED A LARGE GASH INTO THE INTERIOR SIDEWALL OF THE TIRE RESULTING IN AN IMMEDIATE LOSS OF ALL TIRE PRESSURE. THE REPAIR RESULTED IN REPLACEMENT OF THE FRONT COIL SPRING PAIR (PASSENGER SIDE COIL SPRING WAS CORRODED AND IN VERY POOR MECHANICAL CONDITION), A SWAY BAR LINK, STRUT MOUNT, AND NEW TIRE (TOTAL COST-$600). ADDITIONALLY, I NEEDED A RENTAL CAR TO GET TO WORK DURING THE REPAIR PERIOD (ADDITIONAL $132). DUE TO THE CATASTROPHIC NATURE OF THE TIRE FAILURE, IF THIS INCIDENT HAD OCCURRED AT HIGHWAY SPEED, I SUSPECT THAT SEVERE INJURY/DEATH COULD HAVE BEEN A POSSIBLE OUTCOME. *TR
FRONT COIL SPRING PASSENGER SIDE BROKE CAUSING TIRE TO SHRED. FURTHER DAMAGE OF STRUT AND FRONT END UNKNOWN AT THIS TIME. *TR
2002 FORD TAURUS RIGHT FRONT SPRING BROKE AND PUNCTURED TIRE AS I WAS DRIVING. *TR
THE CAR WAS PARKED IN THE DRIVE WAY AND WHEN I BACKED UP TO LEAVE, FRONT DRIVER SIDE SPRING BROKE, DESTROYING THE TIRE AND THE SWAY BAR END LINK. FROM MY RESEARCH THIS IS A VERY COMMON PROBLEM ON THE FORD TAURUS. GLAD I WASN'T ON THE HIGHWAY AT 65MPH. *TR
TL*THE CONTACT OWNS A 2002 FORD TAURUS STATION WAGON. WHILE DRIVING 20 MPH, THE VEHICLE SUDDENLY BECAME DIFFICULT TO CONTROL. THE CONTACT SMELLED RUBBER AND PULLED OVER AT A GAS STATION. SHE NOTICED THAT THE COIL SPRING ON THE FRONT DRIVER SIDE TIRE SNAPPED AND PUNCTURED THE TIRE. THE MANUFACTURER WAS NOTIFIED AND THEY STATED THAT THERE WAS NO RECALL FOR THE FAILURE; THEREFORE, IT COULD BE REPAIRED AT THE OWNER'S EXPENSE. NHTSA CAMPAIGN ID NUMBER 04V332000 (SUSPENSION:FRONT:SPRINGS:COIL SPRINGS) IS IDENTICAL TO THE CONTACT'S FAILURE, BUT IT ONLY APPLIES TO THE 1999-2001 MODELS. THE FAILURE AND CURRENT MILEAGES WERE 145,000.
20 YEAR OLD DAUGHTER LEAVING WALMART PARKING LOT GOT A FLAT TIRE. ON REMOVING TIRE DISCOVERED TIRE HAD A HUGE GASH ON THE INSIDE OF TIRE ON FURTHER INSPECTION FOUND OUT STRUT WAS BROKEN HAD TO GET IT TOWED TO MECHANIC FOR REPAIRS. *TR
WHILE PARKED COIL SPRING FAILED (BROKE) PUNCTURING LEFT FRONT TIRE ON A 2002 FORD TAURUS. VEHICLE HAD ABOUT 90000 MILES ON IT. I HAD TO CUT THE TIRE OFF OF THE COIL SPRING TO REMOVE IT. THE CAR HAD TO BE TOWED TO A REPAIR SHOP AND THE FRONT SET OF COILS WAS REPLACED. *TR
ON 12-17-2008 I DROVE MY 2002 FORD TAURUS OUT OF MY DRIVEWAY. AFTER DRIVING APPROXIMATELY 300 YARDS I SMELLED RUBBER BURNING. RETURNED CAR TO DRIVEWAY AND NOTICED LEFT FRONT TO BE SETTING MUCH LOWER THAN NORMAL. CAR WAS TOWED TO MECHANIC (FIRESTONE) AND LEFT FRONT SPRING AND STRUT WERE BROKEN. I WAS TOLD THIS IS A COMMON PROBLEM FOR TAURUS. REPLACED BOTH FRONT SPRINGS, STRUTS, SWAY BAR LINKS AND LEFT FRONT TIRE (SPRING TORE INTO TIRE) PLUS A FRONT END ALIGNMENT. COST = $1400. I WAS LUCKY BECAUSE THIS CAR IS DRIVEN MOSTLY ON THE INTERSTATE AT HIGHWAY SPEEDS. SOMETHING NEEDS TO BE DONE BEFORE SOMEONE IS KILLED OR HURT! *TR
TL*THE CONTACT OWNS A 2002 FORD TAURUS. WHILE DRIVING APPROXIMATELY 30 MPH, THE DRIVER FELT AS IF THE FRONT PASSENGER SIDE TIRE WAS FLAT. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD AND HE NOTICED THAT THE TIRE WAS FLAT. THE DRIVER WAS GOING TO REPLACE THE TIRE WITH A SPARE WHEN HE NOTICED A HOLE ON THE INNER SIDEWALL OF THE TIRE, WHICH WAS DUE TO THE FRONT COIL SPRING FAILING. THE VEHICLE WAS DRIVEN TO THE DEALER AND THEY CONFIRMED THAT THE FRONT COIL SPRING FAILED. THE MECHANIC ALSO STATED THAT BOTH REAR COIL SPRINGS WERE CRACKED AND SHOULD BE REPLACED. THE VEHICLE WAS TOWED TO A LOCAL REPAIR SHOP AND REPAIRED. THE MANUFACTURER HAS BEEN NOTIFIED. THE CURRENT AND FAILURE MILEAGES WERE 88,000. UPDATED 020209 *BF UPDATED 02/03/09.*JB
TL*THE CONTACT OWNS A 2002 FORD TAURUS. WHILE DRIVING APPROXIMATELY 40 MPH ON NORMAL ROAD CONDITIONS, THE CONTACT HEARD A LOUD NOISE COMING FROM OUTSIDE OF THE VEHICLE. SUDDENLY, THE TIRE EXPLODED. HE PULLED OVER TO THE SIDE OF THE ROAD AND REPLACED THE DRIVER'S SIDE TIRE. HE ALSO OBSERVED THAT THE FRONT COIL SPRING FAILED. THE VEHICLE WAS TAKEN TO THE INDEPENDENT MECHANIC FOR INSPECTION AND THEY STATED THAT THE FRONT AND REAR COIL SPRINGS FAILED. THE VEHICLE IS CURRENTLY BEING REPAIRED. THE CONTACT WAS IN THE PROCESS OF NOTIFYING THE MANUFACTURER. THE FAILURE AND CURRENT MILEAGES WERE 90,500.
REAR SPRING COIL BREAKS CAUSES ADJACENT TIRE PUNCTURE. *TR
I WAS COMING TO A STOP LIGHT WHEN I HEARD A LOUD BANG NOISE. I PUT THE CAR IN PARK AND LOOKED AROUND THE CAR BUT AT THIS TIME SAW NO DAMAGE. I WAS A BLOCK FROM HOME SO I DROVE HOME. AT THIS POINT I DID NOTICE THE FRONT END WAS LOW, SO I JACKED THE CAR UP AND SAW THE SPRING WAS BROKEN. UPON BREAKING IT ALSO SNAPPED IN HALF A SWAY BAR AND DAMAGED THE TIRE. ALL I CAN SAY IS I WAS LUCKY. I DRIVE THE EXPRESSWAY EVERY DAY, IF IT WOULD OF HAPPENED THEN I COULD BE DEAD OR COULD HAVE KILLED SOMEONE ELSE OR BOTH. *TR
THE TAURUS WAS RUNNING GREAT UNTIL ONE MORNING THE RIGHT FRONT STRUT/COIL SPRING GAVE OUT, I JUST REPLACED THE BALL JOINS TOTALING ABOUT $700.00. NOW I HAVE TO FIND SOMEONE TO REPLACE THE COIL. LUCKILY I WAS NOT DRIVING AND THE TIRE MIGHT BE ABLE TO BE SAVED BUT IF NOT I HAVE TO INVEST IN NEW TIRES AS WELL. THERE WERE NO EVENTS LEADING UP TO THE FAILURE, IT WAS COLD OUTSIDE AND THE SPRING GAVE OUT, NEARLY RUINING THE INSIDE OF MY TIRE. AFTER DOING SOME RESEARCH I FOUND THAT MOST FORD TAURUS'S HAVE A PROBLEM WITH THEIR STRUTS/SPRINGS. THERE WAS A RECALL ON A MAJORITY OF THE MODELS LEADING UP TO 2003. HOWEVER, MY CAR A 2002 IS NOT INCLUDED IN THE RECALL. HOW UNFAIR TO SECLUDE A LARGE PORTION OF CAR OWNERS AND MAKE THEM PAY FOR THE DAMAGE THAT REALISTICALLY WAS NOT THE CONSUMERS FAULT. *TR
MY FIANCEE'S 2002 FORD TAURUS SEL FRONT DRIVER SIDE COIL SPRING BROKE AND TORE THE WHOLE INNER SIDEWALL OFF OF THE TIRE. THE COIL SPRING BROKE WHILE THE CAR WAS SITTING IN THE DRIVEWAY OVER NIGHT AND THANKFULLY MY FIANCEE WAS JUST PULLING OUT OF THE DRIVEWAY WHEN SHE NOTICED THE TIRE HALFWAY OFF THE RIM. HAD THE COIL SPRING BROKE ON THE HIGHWAY SHE MAY NOT BE ALIVE TODAY. I SPOKE TO FORD AND THEY WERE UNABLE TO OFFER US ANY ASSISTANCE. THE VEHICLE IS ONLY 7 YEARS OLD AND ONLY HAS 115K MILES ON IT. THERE IS A RECALL ALREADY IN EFFECT FOR 2001 MODELS THAT HAVE THE EXACT SAME ISSUE. I HAVE THE BROKEN COIL SPRING IN MY POSSESSION IF IN THE CASE AN INVESTIGATOR WOULD LIKE TO EXAMINE THE FAULTY PART. *TR
TL*THE CONTACT OWNS A 2002 FORD TAURUS. THE CONTACT STATED THAT WATER LEAKS INTO THE VEHICLE THROUGH THE WINDSHIELD, WHICH SHORTENS THE CIRCUIT IN THE FLOORBOARD. SECONDLY, SHE DISCOVERED THAT THE HEATING SYSTEM WAS INOPERATIVE. SHE HAS NOT HAD THE VEHICLE INSPECTED TO DETERMINE THE CAUSE OF THE FAILURE. THE CONTACT IS IN THE PROCESS OF NOTIFYING THE MANUFACTURER IN REFERENCE TO NHTSA CAMPAIGN ID NUMBER 03V087000 (VISIBILITY:WINDSHIELD). FINALLY, THE CONTACT STATED THAT THE FRONT COIL SPRING FRACTURED AND CAUSED THE BALL JOINTS AND THE FRONT PASSENGER TIRE TO FAIL. THE SPRINGS WERE REPLACED, BUT THE MANUFACTURER DID NOT PROVIDE HER WITH ANY FINANCIAL ASSISTANCE. THE FAILURE MILEAGE WAS 90,000 AND CURRENT MILEAGE WAS 101,000.
MY WIFE WAS BACKING THE CAR OUT OF THE GARAGE AND THE FRONT DRIVERS SIDE TIRE POPPED. AFTER REMOVING THE TIRE I NOTICED THE COIL SPRING HAD BROKEN AND WENT INTO THE TIRE. WE CALLED TWO FORD DEALERSHIPS AND THEY TOLD US THIS WAS NOT COVERED OR UNDER RECALL. WE HAD THE CAR TOWED AND NEW COIL SPRINGS AND A NEW TIRE PUT ON AT OUR EXPENSE. I DID A SEARCH ON LINE AND THIS HAS BEEN A PROBLEM ON EARLIER FORD TAURUS WITH A RECALL ON 1999-2001 MODELS. *TR
BROKEN COIL ON FRONT PASSENGERS SIDE RIPPED OPEN THE TIRE. *TR
FRONT RIGHT SPRING SNAPPED ON MY 2002 FORD TAURUS WHILE BACKING OUT OF THE DRIVEWAY. BLEW A HOLE IN THE TIRE AS WELL. *TR
REAR SPRINGS SNAPPED IN 2002 FORD TAURUS. CAUSING THE SPRING TO SLIDE INTO THE SIDE OF THE TIRE. SPRING HAS SIGNS OF RUST PITTING,POSSIBLY CAUSING THE STRESS OF THE SPRING TO SNAP. *TR
MY 2002 FORD TAURUS FRONT LEFT SPRING/STRUT BROKE AND PUNCTURED MY TIRE. I HAVE TO ADMIT I'M VERY GRATEFUL THAT MY DAUGHTER HAD PUT THE CAR IN REVERSE TO BACK OUT OF THE DRIVEWAY WHEN THIS EVENT TOOK PLACE. SHE IS SAFE. BUT THIS IS A SERIOUS ISSUE! WHEN I LOOKED FOR INFORMATION ON A RECALL ON-LINE, THERE ARE MANY PEOPLE WITH THIS SAME MAKE THAT HAVE EXPERIENCE THE SAME RESULTS. I INSIST ON BUYING AMERICAN, PLEASE DON'T TELL ME IT'S NO LONGER SAFE TO BUY AMERICAN. PLEASE INVESTIGATE THIS FOR OTHERS SAFETY AS WELL AS MY FAMILIES. *TR
TL*THE CONTACT OWNS A 2002 FORD TAURUS. DURING TAKE OFF, THE FRONT PASSENGER SIDE COIL SPRING FAILED AND PUNCTURED THE TIRE. THE VEHICLE WAS TOWED TO A LOCAL REPAIR SHOP AND THEY CONFIRMED THE FAILURE. THE VEHICLE WAS REPAIRED AT THE COST OF $552.91. THE MANUFACTURER STATED THAT NO COMPENSATION WOULD BE MADE BECAUSE THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS 160,000 AND CURRENT MILEAGE WAS 161,000. UPDATED 4/16/09 *CN UPDATED 04/20/09.*JB
BACKING OUT OF GARAGE HEARD A NOISE, LEFT FRONT TIRE WENT FLAT. INSPECTION FOUND THE TIRE WAS TORN FROM A BROKEN FRONT COIL SPRING. REPLACED BOTH FRONT COIL SPRINGS AND SUSPENSION SWAY BAR LINKS. THIS COULD HAVE BEEN A DISASTER IF IT WOULD HAVE HAPPENED WHILE DRIVING AT HIGHWAY SPEEDS. *TR
TL*THE CONTACT OWNS A 2002 FORD TAURUS. THE CONTACT NOTICED THAT THE COIL SPRING PUNCTURED THE DRIVER'S SIDE TIRE WHEN IT FAILED. THE ONLY RECALLS THAT APPLIED TO THE FAILURE WERE FOR THE 1999-2001 MODELS. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 102,000. UPDATED 1/8/09 *CN THE CONSUMER REAPIRED THE PROBLEM AT HIS EXPENSE. UPDATED 01/14/09. *JB
DRIVING ABOUT 45 MPH WHEN I HEARD A LOUD POP AND MY VEHICLE SWERVED TO THE SIDE OF THE ROAD. THE CAR WOULD NOT MOVE AND I HAD TO HAVE IT TOWED TO THE REPAIR SHOP. THEY OBSERVED THAT THE FRONT DRIVER SIDE SPRING HAD BROKE AND CUT MY DRIVER SIDE TIRE IN HALF AND ALSO DAMAGING FRONT STRUTS AND ADDITIONAL SUSPENSION PARTS. HE THOUGHT FORD WOULD PAY FOR REPAIRS SINCE HE HAS HAD THIS HAPPEN BEFORE AND IT WAS COVERED. FORD INFORMED HIM 2002 VEHICLES WERE NOT COVERED AND THEY WOULD PAY NOTHING. THIS IS A VERY DANGEROUS DEFECT AND COULD HAVE CAUSED A SERIOUS ACCIDENT HAD THERE BEEN A CAR IN THE LANE NEXT TO ME WHEN IT HAPPENED. FORD NEEDS TO TAKE RESPONSIBILITY FOR THIS DEFECT SINCE A INTERNET SEARCH OF THIS PROBLEM HAS REVEALED HUNDREDS OF IDENTICAL INCIDENTS. IT IS ONLY A MATTER OF TIME BEFORE SOMEONE IS SERIOUSLY INJURED OR KILLED DUE TO THIS DEFECT!!! IN THE MEANTIME I AM OUT OVER $1000.00 FOR REPAIRS AND AM SCARED TO DRIVE THIS VEHICLE ON THE HIGHWAY FOR FEAR THAT I WON'T BE SO LUCKY NEXT TIME!!!!! *TR
TL*THE CONTACT OWNS A 2002 FORD TAURUS. WATER HAS BEEN ENTERING INTO THE BLOWER MOTOR FROM THE COWL UNDERNEATH THE WINDSHIELD. THE FAILURE CAUSES THE MOTOR TO SHORT OUT AND STOP RUNNING. THE CONTACT CALLED THE DEALER NUMEROUS TIMES AND THEY STATED THAT THERE WAS NO RECALL. THE DEALER WAS AWARE OF TSB NUMBER 0415-3 FOR THE SAME FAILURE; HOWEVER, NOTHING COULD BE DONE BESIDES SELL THE CONTACT A NEW MOTOR. THE FAILURE WAS NOTICED WHILE DRIVING 15 MPH. THE FAILURE MILEAGE WAS 65,000 AND CURRENT MILEAGE IS 68,000. UPDATED 01/14/09. *JB
2002 FORD TAURUS V6 FRONT COIL SPRING BROKE AND RUPTURED TIRE IN 2006, REAR COIL SPRING BROKE IN 2008. FRONT STRUT ASSEMBLY INCLUDING SPRING WAS REPLACED ALONG WITH THE TIRE. *TR
FAILURE OF BOTH REAR COIL SPRINGS ON 2002 FORD TAURUS AND POSSIBLE DAMAGE TO TIRES. *TR
TL*THE CONTACT OWNS A 2002 FORD TAURUS. WHILE PLACING THE VEHICLE INTO REVERSE, THE CONTACT HEARD A LOUD POPPING SOUND COMING FROM THE FRONT PASSENGER SIDE. SHE NOTICED THAT THE TIRE WAS FLAT AND A SPRING WAS VISIBLE WHERE THE TIRE WAS PUNCTURED. THE FAILURE WAS CAUSED BY THE COIL SPRING FAILING. THE VEHICLE WAS TOWED TO A LOCAL REPAIR SHOP AND THE CONTACT IS WAITING FOR AN ESTIMATE OF THE REPAIR COST. SHE IS IN THE PROCESS ON NOTIFYING THE MANUFACTURER. THE FAILURE MILEAGE WAS 113,000. UPDATED 12/30/08 *CN UPDATED 12/30/08. *JB
DURING ANNUAL REQUIRED STATE VEHICLE INSPECTION, MECHANIC DISCOVERED FRACTURED REAR SPRING. MECHANIC SAYS HE SEES A LOT OF THESE ON FORD TAURUS. *TR
DURING STARTING OF CAR, RAN VERY ROUGH AND ENGINE LIGHT CAME ON. IT WAS DISCOVERED THERE WAS NO COMPRESSION IN CYLINDER #1DUE TO A BROKEN VALVE SPRING IN THE ENGINE. OIL WAS ALWAYS CHANGED ABOUT EVERY 3000 MI. WITH NO PREVIOUS ENGINE PROBLEMS. *TR
DRIVERS SIDE SPRING BUSTED IN HALF RIPPING THE TIRE APART....WHEN WE WENT TO PUT THE SPARE ON THE COIL DROPPED OFF HITTING THE PAVEMENT BARELY DROVE IT TO FIRESTONE WITH THE COIL HITTING THE SPARE TIRE. THIS HAPPENED WHILE IN THE DRIVEWAY WHEN I WAS READY TO GO TO WORK. FIRESTONE ALSO FOUND THE BACK PASSENGER SUSPENSION COIL ALSO CRACKED AND A BAD HAZARD. I HAD TO HAVE ALL FOUR SUSPENSION COILS REPLACED ALONG WITH THE SWAY BARS AND A WHEEL ALIGNMENT. I WAS LUCKY TO HAVE IT BUST APART IN THE DRIVEWAY AND NOT ON THE HIGHWAY I WAS VERY LUCKY. THIS WAS A COSTLY REPAIR....... *TR UPDATED 02/04/09. *LJ
TL*THE CONTACT OWNS A 2002 FORD TAURUS. WHILE DRIVING LESS THAN 65 MPH, IT FELT AS IF THE ENGINE WERE SHAKING. THE HIGHWAY FELT ROUGH TO DRIVE ON AND THE COIL SPRING SNAPPED. THE CONTACT STATED THAT EVERY BUMP AND GROOVE IN THE ROAD FELT AS IF THE ENGINE WERE MOVING AROUND. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE LESS THAN 110,000.
BLOWER MOTOR DOESN'T WORK. FORD DEALER FIXED IT. PROBLEM WAS A LEAK IN THE COWL, THEY HAD TO PUT A NEW COWL , COWL SEAL , AND SILICONE A HOLE. WITH ALL THIS IS COULD THIS BE A DEFECT? *TR
TL*THE CONTACT OWNS A 2002 FORD TAURUS. WHILE THE VEHICLE WAS PARKED ON THE STREET, THE CONTACT HEARD AN EXCESSIVELY LOUD NOISE COMING FROM THE VEHICLE. THE VEHICLE WAS INSPECTED AND IT WAS DISCOVERED THAT THE FRONT DRIVER'S SIDE TIRE WAS FLAT AND THE FRONT COIL SPRING FAILED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER FOR DIAGNOSTIC TESTING. THE CONTACT WAS WAITING FOR THE TECHNICIAN TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE IS INOPERATIVE AND HAS NOT BEEN REPAIRED. THE VIN WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 90,000.
THE REAR COIL SPRING ON MY 2002 FORD TAURUS THAT HAS 84,000 MILES IS BROKEN. THE COST TO REPAIR IS APPROX $800. AFTER LOOKING ON LINE THERE ARE MANY COMPLAINTS WITH THIS PROBLEM. I WAS TOLD TO GET IT FIXED VERY SOON AS IT COULD BE A SAFETY HAZARD. *TR
TL*THE CONTACT OWNS A 2002 FORD TAURUS. WHILE PULLING INTO THE DRIVEWAY AT 5 MPH, THE COIL SPRINGS ON THE SUSPENSION FAILED ON THE FRONT DRIVER'S SIDE TIRE. AS A RESULT, THE TIRE FLATTENED DUE TO THE COIL PUNCTURING THE TIRES. THE FAILURE PREVIOUSLY OCCURRED TWO YEARS AGO. THE VEHICLE WAS REPAIRED BY A MECHANIC, BUT THE CONTACT STILL BELIEVES THAT THE VEHICLE IS UNSAFE TO DRIVE. THE CURRENT AND FAILURE MILEAGES WERE 88,000.
WITH THE COLD MICHIGAN WEATHER UPON US, MY HEATER BLOWER IS NEEDED TO PROVIDE REMOVAL OF FOGGY/FROSTY WINDOWS FOR MY CHILDREN'S SAFETY AND OTHERS. FORD HAS HAD COMPLAINTS ON THE INTERNET AND DEALERS ARE AWARE OF THE PROBLEM, I SPOKE TO MY LOCAL DEALER AND THEY SAID THIS VERY COMMON WITH THE FORD TAURUS AS WATER ENTERS THE PASSENGER FLOOR BOARD AND SHORTS OUT THE BLOWER MOTOR. THEY SAID THIS WOULD BE A $400.00 REPAIR. *TR
WHEN WE PURCHASED OUR VEHICLE IN 2003 WITH 5,000 MILES ON IT WE WOULD HAVE ISSUES OF THE CAR STALLING WHENEVER WE TURNED ON THE HEATER TO HIGH WHILE DRIVING. WE HAD THE CAR IN SEVERAL TIMES AND IT NEVER GOT RESOLVED. NOW WE HAVE FOUND MOLD UNDER OUR PASSENGER SIDE CARPET AND WATER LEAKS FROM UNDER THE HOOD AND HAS GOT INTO OUR HEATER BLOWER MOTOR. AFTER SOME RESEARCH WE HAVE FOUND FORD HAD RELEASE A T.S.B 04-15-3 ON HOW TO FIX THIS KNOWN LEAK ISSUE ON 2001-2004 FORDS. THERE ARE OTHER COMPLAINTS YOU SHOULD HAVE RECEIVED OVER THIS ISSUE FROM OTHER PEOPLE. REFERENCE RECALL NUMBER 03V087000 AND ANOTHER PERSONS COMPLAINT #10184014. *TR
THE HEAT/AC CONTROL ON MY 2002 FORD TAURUS SUDDENLY STARTED WORKING ONLY ON THE HIGHEST SETTING, AND THE AIR IS NEITHER HOT NOR COLD. AFTER DOING SOME RESEARCH ON THE INTERNET, I FOUND THAT I AM NOT THE ONLY PERSON TO HAVE THIS PROBLEM. THE FLOOR ON THE PASSENGER SIDE FRONT ALSO BECOMES DAMP AFTER WASHING THE VEHICLE OR A HARD RAIN. I ALSO HAVE RUST INSIDE THE BLOWER MOTOR ITSELF, WHICH I AM SUSPECTING IS FROM THE WATER LEAK. *TR
BROKEN FRONT SPRINGS. *TR
I HAVE A 2002 FORD TAURUS. WHEN THERE IS HEAVY RAIN WATER COMES INTO THE TRUNK. IT SEEMS TO PUDDLE IN THE DECK LID COVER AND WHEN I OPEN THE TRUNK LID, WATER COMES DOWN ONE OF THE TWO HINGES AND POURS INTO THE TRUNK. DEALER HAS TRIED TO FIX THE PROBLEM BY REALIGNING THE TRUNK LID AND BY REPLACING THE WEATHER STRIP. *TR
TL*THE CONTACT OWNS A 2002 FORD TAURUS. WHEN IT RAINS, WATER SOAKS THE FRONT PASSENGER SIDE OF THE VEHICLE. THE DEALER REPLACED THE CAWL PANEL. THE MECHANIC STATED THAT THERE WAS A BULLETIN RELATED TO THIS FAILURE. THE CURRENT MILEAGE WAS 50,000 AND FAILURE MILEAGE WAS 49,000.
TL*THE CONTACT OWNS A 2002 FORD TAURUS. WHENEVER THE CONTACT ATTEMPTED TO ACTIVATE THE REAR DEFROSTER, SHE NOTICED THAT NO AIR WOULD BLOW OUT. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC AND THE CONTACT WAS INFORMED THAT THERE WAS WATER BUILD UP IN THE BLOWER OF THE DEFROSTER. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. PRIOR TO THE FAILURE, THE CHECK ENGINE WARNING INDICATOR WOULD ILLUMINATE WHENEVER THE DEFROSTER WAS ACTIVATED. THE CURRENT MILEAGE WAS 132,000 AND FAILURE MILEAGE WAS 128,000.
BELTED FEMALE OCCUPANT FELT HER VEHICLE PULL TO THE RIGHT. AS A RESULT SHE STRUCK A LIGHT POLE HEAD ON. AIRBAGS DID NOT DEPLOY. SERIOUS INJURIES. *TR
THE SUMMARY FROM NHTSA ACTION # EA08018 PRECISELY DESCRIBES WHAT HAPPENED W/ OUR TAURUS. " THE BROKEN COIL SPRING PUNCTURED THE ADJACENT TIRE RESULTING IN LOSS OF INFLATION PRESSURE" IN OUR CASE THE TIRE HAD TO BE COMPLETELY REPLACED. **** WE ALSO HAD A SPRING/COIL BREAK W/IN THE ENGINE IN MARCH 2007. **** NHTSA ACTION NUMBER : EA08018 NHTSA RECALL CAMPAIGN NUMBER : N/A MAKE / MODELS : MODEL/BUILD YEARS: FORD / TAURUS 2002-2003 MERCURY / SABLE 2002-2003 MANUFACTURER : FORD MOTOR COMPANY COMPONENT : SUSPENSION:FRONT:SPRINGS:COIL SPRINGS DATE INVESTIGATION OPENED : AUGUST 28, 2008 DATE INVESTIGATION CLOSED : OPEN. *TR
TL*THE CONTACT OWNS A 2002 FORD TAURUS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR AN OIL CHANGE AND THE TECHNICIAN DISCOVERED THAT THE REAR COIL SPRINGS WERE DAMAGED. THE TECHNICIAN STATED THERE WAS A RECALL ON THE FRONT COIL SPRINGS. THE VEHICLE HAS NOT BEEN REPAIRED. THE CONTACT WAS CONCERNED OF THE SAFETY RISK INVOLVED. THE VIN WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 91,000. UPDATED 11-25-08 *BF UPDATED 11/26/08. *JB
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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