2002 Ford Taurus complaints

TL*THE CONTACT OWNS A 2002 FORD TAURUS. WHILE DRIVING 15 MPH IN ICY ROAD CONDITIONS, THE FRONT PASSENGER SIDE COIL SPRING FAILED. A SHARP EDGE ON THE COIL SPRING PUNCTURED THE FRONT PASSENGER SIDE TIRE. THE SPARE TIRE WAS UTILIZED AND THE VEHICLE WAS TAKEN TO THE NEAREST TIRE DEALER. THE TIRE DEALER STATED THAT THE VEHICLE WAS THE THIRD TAURUS THEY HAD SEEN THAT DAY WITH THE EXACT SAME FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 100,000.

SUSPENSION:FRONT:SPRINGS:COIL SPRINGS ON 2002 FORD TAURUS. JUST BEFORE CHRISTMAS 2008, THE FRONT SPRING BLEW AND SHREDDED THE TIRE. ON SATURDAY, FEBRUARY 7, 2009, THE BACK SPRING BLEW AND SHREDDED THE BACK TIRE. THANKFULLY, BOTH INCIDENTS OCCURRED IN A DRIVEWAY. FROM READING NUMEROUS ACCOUNTS ON THE INTERNET, THIS IS A COMMON ISSUE WITH 2002 FORD TAURUS'. *TR

TL*THE CONTACT OWNS A 2002 FORD TAURUS. WHILE DRIVING APPROXIMATELY 20 MPH, THE FRONT DRIVER'S SIDE TIRE DETACHED FROM THE VEHICLE AND SPLIT IN HALF. THE VEHICLE WAS TOWED TO THE REPAIR SHOP AND THE MECHANIC STATED THAT THE FRONT DRIVER'S SIDE SPRINGS FAILED AND PUNCTURED THE TIRE. THERE WERE NO INJURIES. THE VEHICLE WAS REPAIRED AT THE COST OF $1,800. THE CURRENT AND FAILURE MILEAGES WERE 57,816.

REFERENCE FORD TSB #04-15-3. I HAVE A 2002 FORD TAURUS SES WITH ONLY 39,000 MILES ON THE ODOMETER AND THE BLOWER MOTOR HAD TO BE REPLACED BECAUSE OF WATER LEAKING FROM THE BOTTOM OF THE WINDSHIELD INTO THE BLOWER MOTOR. I WAS TOLD BY A LOCAL FORD DEALER THAT THERE IS A RECALL #03V087000 ON THIS PROBLEM, BUT IT EXPIRED IN 2007, SO I HAD NO CHOICE BUT TO PURCHASE A NEW MOTOR FOR $133.97, FORD PART #1F1Z-19805-AA. THIS IS EVIDENTLY AN ONGOING PROBLEM. THE INTERNET SITE I VISITED HAD 7 PAGES OF COMPLAINTS ABOUT THIS SAME SITUATION. THIS BECOMES A SAFETY ISSUE BECAUSE VISIBILITY IS IMPAIRED DUE TO THE FACT THAT NOW YOU DO NOT HAVE ANY WINDOW DEFROSTERS. I AM WRITING THIS COMPLAINT MAINLY TO SEE IF FORD WON'T EXTEND THE ABOVE MENTIONED RECALL NOTICE. *TR

I PURCHASED A NEW 2002 FORD TAURUS IN NOV. 01'. I HAVE HAD THREE COIL SPRING BREAK. THE FIRST ONE WAS ON 2/16/07. I WAS BACKING OUT OF MY DRIVEWAY AND MY FRONT LEFT TIRE BLEW. HAD TO HAVE IT TOWED TO A GARAGE. THEY HAD TO REPLACE THE BROKEN COIL SPRING AND FRONT LEFT TIRE AND BOTH FRONT BALL JOINTS. ON 5/15/08 DURING MY STATE VEHICLE INSPECTION, THE INSPECTION GARAGE NOTICE THAT ONE OF MY BACK COIL SPRINGS WAS BROKE. I HAD TO HAVE IT REPLACED. ON 1/13/09, ONCE AGAIN I WAS BACKING OUT OF MY DRIVE AND MY FRONT RIGHT TIRE BLEW. ONCE AGAIN I HAD TO HAVE MY CAR TOWED TO THE GARAGE. THE FRONT RIGHT COIL SPRING WAS BROKE. I HAVE TO HAVE IT REPLACED ALONG WITH A NEW TIRE. I CALLED FORD MOTOR CO. CUSTOMER SERVICE AND THEY SAID THERE WAS NO RECALL ON 2002 FORD TAURUS COIL SPRINGS AND COULD DO NOTHING ABOUT IT. I HAVE SINCE LEARNED THERE WAS A RECALL ON FORD TAURUS COIL SPRINGS FOR MODEL YEARS 1999-2001 & AGAIN FOR FORD TAURUS COIL SPRINGS FOR MODEL YEAR 2003. I HAVE RESEARCHED THIS ONLINE AND HAVE LEARNED THERE ARE 100'S IF NOT MORE COMPLAINTS ABOUT 2002 FORD TAURUS COIL SPRING BREAKING. THIS SITUATION IS VERY UPSETTING. I WORRY EVERY DAY WONDERING IF A COIL SPRING IS GOING TO BREAK AND BLOW MY TIRE WHILE I'M DRIVING. I THINK IT IS AN OUTRAGE THAT A COMPANY AS BIG AS FORD CANNOT DO SOMETHING TO CORRECT SUCH A DEFECTIVE PIECE OF EQUIPMENT. *TR

TL*THE CONTACT OWNS A 2002 FORD TAURUS. THE CONTACT STATED THAT HER REAR AND FRONT DRIVER'S SIDE COIL SPRING FRACTURED AND PUNCTURED A HOLE IN HER VEHICLE'S TIRES. SHE WAS DRIVING 5 MPH AT THE TIME. THE RISK OF SERIOUS INJURY WAS INCREASED. THE MANUFACTURER STATED THAT THEY WOULD NOT ASSUME LIABILITY FOR THE REPAIRS BECAUSE THERE WERE NO RECALLS AVAILABLE. THE VEHICLE HAS BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 98,000. UPDATED 3/5/09 *CN UPDATED 03/10/09. *JB

FRONT COIL SPRING BROKE IN HALF WHILE THE VEHICLE WAS PARKED AND OFF, AND THE BROKEN COIL DAMAGED THE STRUT AND PUNCTURED THE TIRE. ALL THE BROKEN ITEMS WERE REPLACED, AND THE NON BROKEN ITEMS WERE REPLACED ON THE OPPOSITE SIDE TO ENSURE SAFETY. *TR

MY 2002 FORD TAURUS WITH 93,000 MILES WAS PARKED OVERNIGHT IN OUR GARAGE. PLACING THE CAR IN REVERSE, THERE WAS A LOUD BANG AND THE FRONT LEFT OF THE VEHICLE DROPPED. UPON INSPECTION, IT WAS APPARENT THAT THE LEFT FRONT COIL SPRING HAD SNAPPED, SLICING THE ADJACENT TIRE. COST OF REPAIR WAS $850. FORD WILL NOT ASSIST IN PAYING FOR THE REPAIR. *TR

MY 2002 FORD TAURUS LEAKS WATER THROUGH THE RIGHT SIDE OF MY FRONT WINDSHIELD AND GETS WATER ALL OVER MY PASSENGER SIDE FLOOR BOARD, SOMETIMES 1/2 AN INCH DEEP. THE LEAK HAS ALSO GOTTEN INTO MY BLOWER FAN FOR MY HEATER/AC AND CAUSED IT TO SHORT OUT. THIS MAKES MY CAR VERY HUMID MAKING ALL OF THE GLASS FOG UP WHEN I AM DRIVING TO WHERE I CANNOT SEE THE ROAD. I CAN'T EVEN TURN MY DEFROSTER ON BECAUSE OF THE BLOWER FAN MOTOR THAT GOT SHORTED OUT FROM THE WATER LEAK. I USE A RAG NOW TO WIPE THE MOISTURE AWAY WITH ONE HAND AND DRIVE WITH THE OTHER. IF IT IS BELOW FREEZING, THERE WILL ACTUALLY BE A LAYER OF FROST ON THE INSIDE OF MY FRONT AND REAR WINDSHIELDS!, WHICH IS TOUGH TO GET ALL THE WAY OFF DUE TO THE CONCAVITY OF THE GLASS. I THOUGHT THAT I HAD JUST LEFT MY WINDOW SLIGHTLY CRACKED THE FIRST FEW TIMES THERE WAS WATER ON MY FLOOR BOARD. THE FIRST TIME I NOTICED THE WATER LEAKING IN WAS WHEN I HAD A PASSENGER IN MY CAR AND THE WATER SQUIRTED ONTO HIS FOOT AS I WAS BACKING DOWN MY DRIVEWAY ON A CLEAR DAY. THAT MEANS THAT THE WATER COLLECTS SOMEWHERE BEHIND THE GLOVE BOX AND UNDER THE DASHBOARD, AFTER A STEADY RAIN, AND WHEN THE DEGREE OF MY CAR CHANGES THE WATER COMES POURING IN. I SAW IT WITH MY OWN EYES THE NEXT TIME IT HAPPENED. THERE WAS A STEADY STEAM OF WATER FOR ABOUT 5 SECONDS, ABOUT 1 1/2 CUPS OF WATER TOTAL. I HAVE SEEN THIS HAPPEN AT LEAST 3 TIMES WITH VARYING AMOUNTS OF WATER. TO CORRECT THIS FAILURE, I WENT ONLINE AND FOUND OUT THAT MY MODEL OF CAR HAD BEEN RECALL

MY 2002 FORD TAURUS FRONT COIL SPRING BROKE, AND SLICED INTO THE TIRE. I REPLACED THE TIRE AND WILL HAVE TO REPLACE BOTH FRONT SPRINGS. *TR

1- I DROVE OUT OF MY DRIVEWAY AND MY FRONT LEFT COIL SPRING SNAPPED AND PUNCTURED MY ALMOST NEW TIRE , AND MY PLASTIC SWAY LINK 2- IT HAPPENED ONCE , BUT FROM WHAT I HEAR IT HAPPENS ALOT AND IT SHOULD BE RECALLED. 3- I HAD AN ESTIMATE FOR ABOUT $600 NOT INCLUDING THE TIRE AT ABOUT $160. *TR

WHILE MY CAR WAS SITTING IN MY DRIVE WAY AT MY HOME, THE FRONT DRIVERS SIDE SPRING BROKE AND BLEW OUT MY TIRE FRONT TIRE...SHREDDED IT. THANK GOD I WAS NOT DRIVING WHEN IT HAPPENED. *TR

2002 FORD TAURUS SES PURCHASED 12/31/01. FRONT COIL SPRING BROKE, SLASHED TIRE AS I BACKED OUT OF GARAGE. ON INSPECTION, A PIECE OF THE STRUT BROKE AND HAD TO BE REPLACED. ALSO A REAR COIL SPRING WAS BROKEN AND STRUT WAS DAMAGED. NOW HAVING TO REPLACE 4 COIL SPRINGS, THE STRUTS AND 4 TIRES. $1700, WITH ONLY 56, 000 MILES ON THE CAR. I WILL CONTACT FORD ABOUT THIS. THERE WAS A RECALL THROUGH 2001 AND MANY DOCUMENTED INCIDENTS ON THE INTERNET CHATS ABOUT THE 2002 COIL SPRINGS. I FEEL FORD SHOULD BE ACCOUNTABLE AND SHOULD HAVE INCLUDED THE 2002 MODEL ALSO IN THE RECALL. PLEASE ADVISE *TR

MY WIFE WAS DRIVING OUR 2002 TAURUS, AND NOTICED A RUMBLING FROM THE FRONT END. SHE GOT OUT AND LOOKED, AND THE TIRE HAD BLOWN OUT (PURCHASED ONE MONTH PRIOR). WHEN I ARRIVED (AND THE TOW TRUCK RIGHT AFTER), WE NOTICED THAT THE COIL SPRING HAD BROKEN, AND HAD PUNCTURED AND PRETTY WELL SHREDDED THE TIRE. A WEB SEARCH ONLINE OF THIS PROBLEM (I WAS TRYING TO FIND A DAMAGE ESTIMATE) HAS SHOWN NUMEROUS OTHER HITS, AS WELL AS THIS AGENCY'S OWN INVESTIGATION INTO THE PROBLEM. I AM CURRENTLY UNSURE OF ANY FURTHER DAMAGE. I DO KNOW THE COIL IS BROKEN, AND THAT THE TIRE HAS BEEN PUNCTURED BY THE COIL. WE ARE WAITING TO HEAR BACK FROM THE MECHANIC ABOUT OTHER PROBLEMS THAT MAY HAVE OCCURRED (TIE ROD, RIM, ETC). WE WILL ENSURE THAT THE ORIGINAL DAMAGED COIL SPRING IS KEPT. *TR

2002 TAURUS CABIN LEAK ON PASSENGER SIDE THAT CAUSED MY BLOWER MOTOR TO SHORT OUT. 1/29/2009 THIS COMPLAINT IS LISTED UNDER RECALL 03V087000. IT IS ALSO LISTED UNDER COMPLAINT NUMBER 10228606 . THE FORD DEALER STATES THAT THIS IS A TECHNICAL SERVICE PROBLEM UNDER WILL NOT FIX IT UNDER RECALL 03V087000. THE VIN NUMBER FOR MY 2002 TAURUS IS 1FAHP5352G283392. I HAD THIS VEHICLE REPAIRED TODAY( JANUARY 29, 2009). THIS PROBLEM ONLY SHOWED UP AFTER I BEGAN PARKING THE VEHICLE ON THE OUTSIDE. I TRULY BELIEVE THAT FORD SHOULD REIMBURSE ME THE ENTIRE COST OF $315.59 IT COSTED TO FIX THIS PROBLEM. *TR

HEATER FAN BLOWER ONLY WORKED ON HIGHEST SPEED ONLY. I FOUND OUT FROM A SERVICE TECHNICIAN THAT THE PROBLEM WAS NOT A CONTROL SWITCH, BUT WAS A RESISTOR NETWORK P/N F6DZ 19A706 AA. I REPLACED THE PART AND PROBLEM WAS FIXED (TEMPORARILY). SAME PROBLEM RETURNED 5 MONTHS LATER (9/26/08). MORE INQUIRING AT THE DEALER REVEALED THE PROBLEM SOURCE. WATER LEAKING THROUGH A HOLE NEAR CABIN AIR FILTER. TECHNICAL SERVICE BULLETIN TSB 04-15-3 EXPLAINS THE REMEDY AND REPAIR INSTRUCTIONS. REPLACED RESISTOR FOR SECOND TIME AND INSTALLED WEATHERSTRIP 4F1Z 54022A54 AA, AND PANEL 4F1Z 54018A16 BAA AND APPLIED SILICONE SEALANT IN THE LEAK HOLE. DID NOT REPLACE THE BLOWER MOTOR AT THIS TIME SINCE IT SEEMED TO BE WORKING. NOW 1/25/09 THE RESISTOR FAILED FOR THE 3RD TIME. WILL BE REPLACING THE RESISTOR AND BLOWER MOTOR SINCE IT APPEARS THE BLOWER IS SHORTED AND IS CAUSING REPEATED FAILURE OF THE RESISTOR NETWORK. I ARGUED WITH THE DEALER WB LINCOLN MERCURY THAT IT SHOULD BE A RECALL, BUT IT APPARENTLY WAS NOT CLASSIFIED AS SUCH. ONE FORD TECHNICIAN I SPOKE WITH AT THIS DEALER SAID HE HAD REPAIRED ABOUT A COUPLE HUNDRED OF THESE SAME DEFECTS HIMSELF. REFERENCE RECALL NUMBER 03V087000. *TR

I WAS BACKING THE CAR OUT OF THE GARAGE WHEN THE DRIVERS SIDE COIL SPRING BROKE AND ALSO PUNCTURED THE TIRE. *TR

BACKING OUT OF DRIVEWAY, FRONT END OF CAR LURCHED UP; ACCOMPANIED BY EXTREMELY LOUD NOISE. UPON INSPECTION, DISCOVERED FRONT DRIVER'S TIRE SHREDDED. I ASSUMED AT THE TIME, THIS WAS THE ONLY PROBLEM. TIRE MECHANIC ADVISED THAT THERE HAD BEEN A RECALL OF MAKE AND MODEL FOR CATASTROPHIC FAILURE OF FRONT SPRINGS. THIS RECALL WAS DISCONTINUED JUST PRIOR TO MY MODEL YEAR. CONTACTING SEVERAL DEALERSHIPS AS WELL AS THE MANUFACTURER CAME TO THE SAME CONCLUSION - "WE KNOW THERE IS A PROBLEM BUT WE CANNOT HELP YOU." TRANSFERRING THE CAR TO ANOTHER REPAIR FACILITY, IT WAS DETERMINED THAT LEFT FRONT SPRING HAD INDEED BROKEN AND RECOMMENDED REPAIRS WERE ESTIMATED AT OVER $350.00 TO INCLUDE THE OTHER SIDE FRONT COIL SPRING AND, OF COURSE, A NEW SET OF TIRES AND ASSOCIATED ALIGNMENTS. AT THE TIME OF THIS COMPLAINT, THERE HAS BEEN NO REPAIR ACCOMPLISHED - AS CLAIMANT IS SEEKING LEGAL RECOURSE THROUGH STATE ATTORNEY GENERAL'S OFFICE AS WELL AS PRIVATE LEGAL COUNSEL. *TR

OUR 2002 FORD TAURUS SE SUFFERED A BROKEN COIL SPRING ON THE LEFT FRONT AND RUINED THE LEFT FRONT TIRE. TO FIX THE PROBLEM WE ARE INCURRING MORE THAN $750.00 AND FORD KNOWS OF THIS PROBLEM ON PREVIOUS TAURUS MODELS DUE TO NHTSA RECALL 04V332000. *TR

ON JANUARY 10 , 2009, MY 2002 FORD TAURUS FRONT PASSENGER'S SIDE COIL SPRING FRACTURED WHILE I WAS BACKING OUT OF MY DRIVEWAY AND SLASHED MY TIRE. THE NEXT MORNING, JANUARY 11TH, WHILE MY DAMAGED CAR WAS SITTING IN MY GARAGE, THE FRONT DRIVER'S SIDE COIL SPRING FRACTURED AND RUINED YET ANOTHER TIRE. ON MONDAY, JANUARY 12TH, I CALLED FORD CUSTOMER SERVICE AND WAS TOLD THAT SINCE MY CAR WAS A 2002 MODEL IT WAS NOT COVERED EVEN THOUGH 2000-01 MODELS WERE RECALLED AND REPAIRED FREE OF CHARGE. I JUST THANK GOD THAT THIS HAPPENED AS IT DID AND NOT WHILE TRAVELING ON THE ROAD. THIS UNFORTUNATE INCIDENT COST APPROXIMATELY $900.00. WE HAD TO HAVE OUR CAR TOWED TO A MECHANIC WHO REPLACED BOTH FRONT COIL SPRINGS, RIGHT AND LEFT STRUTS AND SWAYBAR. OUR CAR HAD 65,700 MILES WHEN THIS HAPPENED. *TR

TL*THE CONTACT OWNS A 2002 FORD TAURUS. WHILE BACKING OUT OF A PARKING LOT, THE CONTACT HEARD A LARGE POPPING NOISE. WHEN SHE ARRIVED HOME, SHE NOTICED THAT THE COIL SPRING FAILED AND PUNCTURED THE TIRE. THE ALIGNMENT ALSO FAILED DUE TO THE COIL SPRING THAT SPLIT INTO TWO PIECES. THE DEALER STATED THAT THEY WOULD REPAIR THE FAILURE AT THE CONTACT'S EXPENSE. THE VEHICLE HAS NOT YET BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 22,469.

TL*THE CONTACT OWNS A 2002 FORD TAURUS. WHILE DRIVING APPROXIMATELY 10 MPH, THE CONTACT HEARD A LOUD POPPING NOISE COMING FROM THE FRONT END OF THE VEHICLE. A RAPID LOSS IN TIRE PRESSURE ACCOMPANIED THE FAILURE. THE VEHICLE WAS TOWED TO A LOCAL REPAIR SHOP AND THE MECHANIC STATED THAT THE FRONT COIL SPRING FRACTURED, WHICH PUNCTURED A HOLE IN THE FRONT DRIVER'S SIDE TIRE. THE VEHICLE WAS REPAIRED AT THE COST OF $712.64. THE MANUFACTURER STATED THAT THEY WOULD NOT ASSUME FINANCIAL RESPONSIBILITY BECAUSE A RECALL WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGES WERE 67,025. UPDATED 2/23/09 *CN UPDATED 02/25/09. *JB

LEFT FRONT SPRING ON MY 2002 TAURUS BROKE AND THE BROKEN END OF THE SPRING PUNCTURED THE TIRE CAUSING A TOTAL TIRE FAILURE WHILE TRAVELING 65 MPH. *TR

2002 FORD TAURUS SES WITH 40,000 MILES. VEHICLE WAS PARKED. STARTED TO BACK UP AND FRONT DRIVER'S SIDE TIRE BLEW OUT. UPON CHANGING TIRE, REALIZED INSIDE OF TIRE HAD BEEN SLICED. CAUSE WAS THE COIL SPRING BURSTED AND PUNCTURED THE TIRE. UPON RESEARCHING THIS PROBLEM, NOTICED THAT FORD HAD ISSUED A RECALL FOR THIS PROBLEM ON 1999-2001 TAURUS'S. DID NOT INCLUDE THE 2002 MODEL YEAR. CONTACTED FORD AND THEY REFUSED TO ACCEPT RESPONSIBILITY. STATED THE 2002 IS NOT UNDER RECALL. THIS IS AN OBVIOUS SAFETY ISSUE. *TR

LEAVING MY DRIVEWAY,THE FRONT COIL SPRING BROKE AND PUNCTURE THE TIRE ON MY 2002 FORD TAURUS. *TR

WHILE DRIVING TO WORK IN THE MORNING, MY WIFE HEARD A "CLUNK' NOISE AND A THUMP. SHE WENT BACK AND PICKED UP A PIECE OF METAL WHICH TURNED OUT TO BE THE BOTTOM COIL OF THE FRONT RIGHT COIL SPRING. FORTUNATELY THE TIRE DID NOT GET DAMAGED. THE SPRING WAS CONFIRMED BROKEN WHILE IN THE SHOP FOR OTHER REPAIRS ON 1/19/2009. BY LOOKING AT THE BROKEN PIECE, YOU CAN SEE WHERE THE FRACTURE PROPAGATED FROM. THERE APPEARS TO BE A DEFECT IN THE STEEL. I HAVE WORKED IN AUTOMOTIVE FOR OVER 32 YEARS WITH METALS, SO I KNOW WHAT I AM LOOKING AT. THIS NEEDS TO BE RECALLED AS WERE EARLIER MODELS!! *TR

WE RETURNED HOME AFTER A FIVE HOUR TRIP AND PARKED IN OUR GARAGE, A WHILE LATER RETURNED TO CAR TO RETRIEVE AN ITEM OUT OF THE CAR. WHEN I SAT DOWN IN THE DRIVERS SEAT I HEARD A LOUD "BANG" THAT CAME FROM THE REAR OF THE CAR. UPON CHECKING THINGS OUT, I FOUND THAT THE REAR DRIVERS SIDE SPRING HAD BROKEN. THE END RESULT COULD HAVE BEEN MUCH WORSE IF THIS HAPPENED WHILE TRAVELING DUE TO THE FACT THAT THE SHARP EDGE OF THE BROKEN SPRING WAS REALLY CLOSE TO THE INSIDE OF THE TIRE. I HAVE NEVER SEEN A SPRING BREAK LIKE THIS BEFORE. I HAD A 2001 TAURUS THAT HAD A RECALL FOR THE FRONT SPRINGS. THE BAND-AID RECALL FROM FORD WAS TO INSTALL A "SHIELD" ON THE SPRINGS TO KEEP THEM FROM PUNCTURING THE FRONT TIRE IF THE SPRING BROKE. WHEN THIS LAST ISSUE HAPPENED LAST WEEK, I DONE SOME CHECKING AND WAS SHOCKED AT THE AMOUNT OF COMPLAINTS I FOUND FOR THE FRONT AND REAR SPRING BREAKAGE ON THE TAURUS. FORD IS ONLY RECALLING THE 99-01 TAURUS FOR THE FRONT SPRINGS. THE TAURUS HAS CONTINUED TO HAVE THIS PROBLEM BEYOND THE 2001 MODEL YEAR AND FORD HAS DONE NOTHING TO HELP. WHY DON'T I HAVE THIS KIND OF PROBLEM WITH MY 15 YEAR OLD 170,000 MILE TOYOTA AVALON? WHEN TOYOTA HAS A SAFETY ISSUE WITH ANY OF THEIR VEHICLES THE STEP UP AND CORRECT THE PROBLEM INCLUDING BUYING BACK THOUSANDS OF THEIR TRUCKS. THEY MUST PUT A HIGHER VALUE ON A PERSONS LIFE THEN FORD! THIS REPAIR FOR THE REAR STRUTS AND SPRINGS WAS OVER $300 FOR PARTS ALONE. NOW I'M WORRIED ABOUT THE FRONT SPRINGS BREAKING WHILE MY WIFE IS DRI

SLOWLY BACKING UP AND HEARD A LOUD NOISE AND IMMEDIATELY THE FRONT DRIVERS SIDE TIRE WENT FLAT. HAD TO HAVE CAR TOWED TO THE YOUNGBLOOD FORD DEALERSHIP (MADISON, GA) I WAS TOLD THE FRONT DRIVERS SIDE COIL SPRING BROKE LOOSE AND IT DESTROYED THE DRIVERS SIDE SWAY BAR AND ALSO DESTROYED THE TIRE. I SAW THAT THE 1999 THROUGH 2001 FORD TAURUS HAD A RECALL FOR THIS SAME PROBLEM. IT IS EVIDENT THIS PROBLEM WAS NOT RESOLVED ON MY 2002 FORD TAURUS. *TR

BLOWER MOTOR NOISE, AND LEAKING ON THE FIREWALL. THE LEAKING STARTED IN 2008, I HAD THE TROUGH ABOVE THE FIREWALL AND THE BLOWER MOTOR REPLACED, AND NOW THE BLOWER MOTOR MAKES A LOUD VIBRATING SOUND. MY CAR IS A 2002 FORD TAURUS SES AND IT ONLY HAD ABOUT 50,000 MILES ON IT WHEN IT STARTED LEAKING, AND NOW ONLY HAS 72,000 MILES ON IT, WITH THE BLOWER MOTOR MAKING THESE SOUNDS. I AM FILING A FORMAL COMPLAINT. EXISTING RECALL NUMBER 03V087000 AND A SECOND COMPLAINT NUMBER IS 10184014. *TR

WIFE'S 2002 FORD TAURUS WAS PARKED IN DRIVEWAY WHEN LEFT FRONT COIL SPRING BROKE. I INITIALLY THOUGHT IT WAS JUST A FLAT TIRE,BUT I COULDN'T FILL IT AS FAST AS THE AIR WAS LEAKING OUT. FOUND THAT THE AIR LEAK WAS FROM THE BROKEN COIL SPRING STICKING INTO AND RUPTURING THE INNER SIDEWALL OF TIRE. ONE PARTIAL COIL OF BROKEN SPRING FELL FREE UPON REMOVAL OF WHEEL. THE REMAINDER OF THE VERY SHARP BROKEN COIL SPRING WAS,AS PREVIOUSLY MENTIONED,WHAT PENETRATED THE TIRE,RUINING IT. THE BROKEN COIL SPRING ALSO BROKE THE LEFT STABILIZER BAR LINK,WHICH IS MADE OF PLASTIC. *TR

I OWN A 2002 FORD TAURUS. I LIVE IN A SUBURB OF AKRON, OHIO, ON A STATE ROUTE HIGHWAY. UPON ACCELERATING TO EXIT MY DRIVEWAY, MY RIGHT FRONT COIL SPRING BROKE IN TWO PUNCTURING MY BRAND NEW TIRE. LUCKILY I WAS ABLE TO PULL OVER BEFORE THE STEERING LOCKED . I HAVE SPOKEN TO BOTH A FORD DEALERSHIP AND TO FORD'S CUSTOMER RELATIONS CENTER. THEY STATED THAT FORD IS STILL COLLECTING DATA AS TO WHETHER TO EXTEND THE 1999 - 2001 RECALL OF THE DEFECTIVE FRONT SUSPENSION COIL SPRINGS TO INCLUDE THE 2002 TAURUS. ACCORDING TO FORD THEY ARE AWARE OF THE PROBLEM EXISTING IN MODEL YEARS AFTER 2001 TAURUS & SABLES. FORD HAS EXTENDED THE WARRANTY COVERAGE OF THE FRONT COIL SPRINGS UP TO 10 YEARS OF SERVICE AND/OR 150,000 MILES. BUT IT IS VIN NUMBER SPECIFIC. THIS IS CLEARLY A DEFECTIVE PART. FOR THE SPRING TO BREAK / FRACTURE AT THE BASE AND FOR THE SPRING TO UNSCREW FROM THE SPRING SEAT, PUNCTURING THE SIDEWALL OF THE TIRE. CAUSING IMMEDIATE & SUDDEN LOSS OF TIRE PRESSURE AND CONTROL OF THE VEHICLE. FORD STATES THAT THIS IS NOT A DEFECT OR SAFETY ISSUE. WHAT IF I HAD NOT BEEN ABLE TO CONTROL MY CAR? DID I NEED TO HAVE BEEN INJURED OR WORSE FOR FORD TO TAKE NOTICE? THAT THIS PROBLEM STILL EXISTS! AS A SIDE NOTE; WHEN I FINALLY RETIRED MY 1991 OLDSMOBILE CUTLASS IN LATE 2007 WITH OVER 250,000 MILES IT STILL HAD IT'S ORIGINAL SPRINGS? AND THEY WERE STILL IN GOOD CONDITION. NOW I AM FACED WITH A REPAIR BILL THAT IS 1,200.00. WHICH IS THE OVER INFLATED COST AT THE DEALERSHIP AND INFERIOR PLASTIC

TL*THE CONTACT OWNS A 2002 FORD TAURUS. WHILE PROCEEDING TO REVERSE THE VEHICLE, THE COIL SPRING FAILED AND PUNCTURED THE TIRE. THE FAILURE OCCURRED WITHOUT WARNING AND THE VEHICLE WAS TOWED TO A LOCAL REPAIR SHOP. THE MECHANIC CONFIRMED THE COIL SPRING FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 90,412. UPDATED 3/19/09 *CN UPDATED 03/23/09

MY SON WAS BACKING HIS 2002 FORD TAURUS WITH 56,000 MILES FROM THE DRIVEWAY WHEN THE FRONT DRIVER SIDE COIL SPRING RUPTURED AND IMPALED THE FRONT DRIVER SIDE TIRE. I HAVE NOT YET RECEIVED AN ASSESSMENT OF OR AN ESTIMATE TO REPAIR THE DAMAGES. *TR

DRIVER'S SIDE FRONT SPRING ON 2002 FORD TAURUS SNAPPED PUNCTURING TIRE AND DAMAGING "WISHBONE". VEHICLE WAS PARKED IN GARAGE AT THE TIME. VEHICLE HAS 158,000 MILES ON ODOMETER. BOTH SPRINGS TIRE(S) AND TWO STRUTS REPLACED BY FORD DEALER. *TR

FORD TAURUS 2002 FRONT SPRING BROKEN. SHREDDED A BRAND NEW TIRE. HOW MANY TIMES DOES THIS NEED TO HAPPEN BEFORE SOMETHING IS DONE ABOUT IT. *TR

TL*THE CONTACT OWNS A 2002 FORD TAURUS. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE JERKED OVER TO THE RIGHT LANE VERY ROUGHLY AND ALMOST DROVE INTO ONCOMING TRAFFIC. THE CONTACT PULLED OVER ONTO THE SHOULDER AND HE NOTICED THAT THE FRONT DRIVER'S SIDE SPRING SNAPPED, WHICH CAUSED A HOLE IN THE FRONT DRIVER'S SIDE TIRE. THE VEHICLE WAS TOWED TO THE DEALER AND THEY STATED THAT THE FAILURE SHOULD BE INCLUDED IN A RECALL. NHTSA ACTION NUMBER EA08018 (SUSPENSION:FRONT:SPRINGS:COIL SPRINGS), DATE INVESTIGATION OPENED AUGUST 28, 2008, DATE INVESTIGATION CLOSED: OPEN WAS REFERENCED. THE CONTACT BELIEVES THAT THE INVESTIGATION SHOULD BE CLOSED AND A RECALL SHOULD BE ISSUED. THE VIN WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 152,000.

TL*THE CONTACT OWNS A 2002 FORD TAURUS. THE CONTACT STATED THAT THE FRONT SUSPENSION COIL SPRINGS EXPLODED AND PUNCTURED THE TIRE. THE COIL SPRING WAS WRAPPED AROUND THE AXLE AS WELL. THE VEHICLE WAS TOWED TO AN AUTO BODY SHOP AND WAS REPAIRED AT THE COST OF $690 BY THE CONTACT. THROUGH RESEARCH, HE DISCOVERED NHTSA ACTION NUMBER EA08018, OPEN INVESTIGATION FOR 2002/2003, FOR THE SAME SPRING FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 95,000. UPDATED 02-18-09 THE REAR COIL SPRING FAILED AS WELL. UPDATED 02/17/09. *JB

RIGHT REAR SPRING BROKE AND GOUGED INTO TIRE. I HAD TO REPLACE BOTH REAR SPRINGS, TIRES, STRUTS AND RETAINERS. *TR

I HAD NO HEAT FROM MY 02 TAURUS THIS PAST SEPTEMBER AND AFTER 2 FLUSHES IT IS NOW A CLOGGED HEATER CORE. I NOTICED THAT I AM NOT ALONE WITH THIS CONDITION SINCE I WAS TOLD BY AN ON-LINE BLOGGER THAT THERE IS A KNOWN DEFECT IN THE TAURUS' COOLANT SYSTEMS HAVING PARTICLES IN THEM WHEN THEY LEFT THE MANUFACTURER, FORD. *TR

WHEN REVERSING OUT OF A PARKING SPACE THE FRONT DRIVERS-SIDE COIL SPRING SUDDENLY LET GO, DESTROYING MY NEW FRONT DRIVERS-SIDE TIRE. THERE WAS A SMALL AMOUNT OF SURFACE RUST ON THE OUTSIDE OF THE COIL BUT THE FRACTURE WAS CLEAN METAL. IT IS AT THE DEALER REPAIR SHOP RIGHT NOW. *TR

LEFT FRONT COIL SPRING BROKE AND SHREDDED A TWO WEEK OLD SNOW TIRE. *TR

TL*THE CONTACT OWNS A 2002 FORD TAURUS. WHILE PROCEEDING TO REVERSE THE VEHICLE, THE COIL SPRING FAILED AND PUNCTURED THE TIRE. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TOWED TO A LOCAL REPAIR SHOP AND THEY CONFIRMED THE COIL SPRING FAILURE. THE VEHICLE WAS REPAIRED AT THE COST OF $271. THE CONTACT IS IN THE PROCESS OF NOTIFYING THE MANUFACTURER. THE FAILURE MILEAGE WAS 53,156 AND CURRENT MILEAGE WAS 53,200. UPDATED 02/05/09 *BF UPDATED 02/06/09.*JB

TL*THE CONTACT OWNS A 2002 FORD TAURUS. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT HEARD A NOISE AND THE TIRES FLATTENED. HE REPLACED THE TIRE WITH A SPARE, BUT IT ALSO WENT FLAT. THE VEHICLE WAS TOWED TO A REPAIR CENTER AND THE MECHANIC STATED THAT THE COIL SPRING ON THE PASSENGER SIDE FAILED AND PUNCTURED THE TIRES. THE DEALER STATED THAT THERE WERE NO RECALLS; THEREFORE, THE CONTACT WOULD HAVE TO PAY FOR THE REPAIR. THE REPAIR WOULD COST $672.83, BUT THE CONTACT WANTS REIMBURSEMENT FROM THE MANUFACTURER. THE FAILURE MILEAGE WAS 37,800. UPDATED 01-26-09 *BF

THE DRIVER SIDE FRONT COIL SPRING BROKE SHREDDING THE TIRE. UPON INSPECTION THE PASSENGER SIDE FRONT COIL SPRING WAS BROKE. BOTH OF THE FRONT COIL SPRINGS WERE REPLACED. *TR

OUR FORD TAURUS WAS SITTING IN A SCHOOL PARKING LOT AFTER A BASKETBALL GAME, WE CAME OUT TO THE CAR TO LEAVE. OUR 3 YEAR OLD DAUGHTER CLIMBED INTO THE BACK SEAT AND WE HEARD A LOUD POP/CRACK.. THEN THE FRONT DRIVERS TIRE WENT FLAT... WE HAVE FOUND IT TO BE A BROKEN FRONT COIL SPRING! WE HAVE 3 CHILDREN UNDER 5 YEARS AND LUCKILY NO ONE WAS SERIOUSLY INJURED BUT WE JUST REPLACED BRAND NEW TIRES ON THE CAR 3 WEEKS AGO! NOW WE HAVE REPAIR BILLS, NEW TIRES, AND LOSS OF WORK B.C OF THIS. *TR

WENT TO MOVE MY 2002 FORD TAURUS SES ON 12/31/08. HEARD A LOUD NOISE FROM THE FRONT OF THE CAR AND WENT TO INSPECT IT. I FOUND BOTH FRONT TIRES FLAT. I CALLED AAA TO HAVE THE CAR TOWED AND THE OPERATOR JACKED THE CAR UP AND FOUND THAT BOTH FRONT COIL SPRINGS HAD BROKEN IN HALF AND PUNCTURED THE TIRES. HE THOUGHT THERE MIGHT BE A RECALL ON THIS ITEM. I CALLED FORD CUSTOMER SERVICE CENTER AND THEY EXPLAINED THAT THERE WAS A RECALL FOR THE 1999-2001 MODEL YEARS BUT NOT FOR 2002. I ASKED WHY NOT, SINCE THE PROBLEM OBVIOUSLY STILL EXISTS AND I WAS LUCKY IT HAPPENED IN MY DRIVEWAY, INSTEAD OF DURING MY NORMAL 50 MILE COMMUTE TO WORK. THE ONLY THING THEY SAID WAS THAT I SHOULD GET IT CHECKED BY A FORD TECHNICIAN SO THEY CAN DETERMINE THE CAUSE OF THE PROBLEM. I SAID THE CAUSE IS OBVIOUS - THEY ARE STILL USING FAULTY COIL SPRINGS IN THEIR CARS AND HAVE BEEN FOR A LONG TIME. NO SATISFACTION. FROM WHAT I HAVE READ, THIS IS A COMMONLY OCCURRING PROBLEM AND I HOPE THAT YOU WILL TAKE THE ACTION NECESSARY TO FORCE FORD TO FIX THIS RECURRING PROBLEM. *TR

I HAVE A 2002 FORD TAURUS AND THE DRIVER'S SIDE COIL SPRING BROKE SITTING IN MY DRIVEWAY PUNCTURING MY TIRE AND REQUIRING APPROXIMATELY $ 1,000.00 TO REPAIR. I HAD IT REPAIRED ON THE DAY IT HAPPENED, A SUNDAY, AND IT HAS BEEN FINE SINCE. THERE IS NO RECALL ON MY 2002 TAURUS BUT THERE IS ON THE 2001 TAURUS. MAKES NO SENSE. THE PROBLEM WITH THE COILSPRINGS IS STILL A PROBLEM FOR LATER MODELS. *TR

2002 FORD TAURUS. MY SON BOUGHT USED, DRIVEN ONLY 1100 MILES IN THE 6 MONTHS HE HAS OWNED IT, MAINLY TO SCHOOL OR WORK AND BACK. HE WAS BACKING IT OUT OF THE GARAGE, FRONT DRIVERS SIDE FELL DOWN WHEN THE SPRING BROKE AND SPRING EMBEDDED ITSELF IN THE TIRE AND TORE AN 8 INCH GASH. VERY THANKFUL HE WAD NOT DRIVING IT ON THE ROAD WHEN THIS HAPPENED. IT'S IN THE SHOP NOW AS I SEARCH FOR RECALLS. HAPPENED 2 DAYS AGO, HAVE NOT TALKED TO DEALER YET BUT WILL ON MONDAY (IT'S FRIDAY NOW). *TR

I OWN A 2002 FORD TAURUS SE WHICH I PURCHASED 5 YRS. AGO, ON12/30/08 I WALKED OUT TO MY CAR TO FIND THE PASSENGER SIDE FRONT TIRE FLAT. I ATTEMPTED TO PULL THE TIRE OFF AND HAVE IT REPAIRED BUT WAS INITIALLY UNABLE TO GET THE TIRE OFF DUE TO THE SPRING BEING BROKEN AND STUCK INSIDE THE SIDE WALL OF THE TIRE. APPARENTLY, AND THANKFULLY THIS HAPPENED WHILE IT WAS PARKED IN MY DRIVEWAY. IN RESEARCHING THIS PROBLEM I FOUND THAT THERE HAVE BEEN NUMEROUS COMPLAINTS FROM OTHER PEOPLE, AND FORD MOTOR CO. THEMSELVES RECOGNIZED THE PROBLEM IN MODEL YEARS 99-01 BUT NOT 2002. I FIND THIS ODD AS I'M SURE THE SAME EQUIPMENT THAT WAS USED IN THE 99-01 MODELS CAN BE FOUND IN THE 2002 MODELS. I INTEND TO HAVE IT REPAIRED, AS WELL AS REPLACING THE OTHER SIDE AS A PREVENTABLE MEASURE. IT WOULD HAVE BEEN NICE TO HAVE PRIOR KNOWLEDGE OF THIS PROBLEM INSTEAD OF FINDING OUT THE HARD WAY. THANKFULLY MY WIFE, AND CHILDREN WHO RIDE IN THE CAR OFTEN WERE NOT DRIVING IT WHEN THE SPRING BROKE. THANK YOU, R. WISE *TR

ON 5/3/08- WHILE BACKING MY 2002 FORD TAURUS OUT OF MY DRIVEWAY, I GOT A FLAT TIRE. UPON INVESTIGATING THIS PROBLEM, I NOTICED I COULD NOT GET A JACK UNDER THE CAR IN ORDER TO CHANGE THE TIRE. UPON FURTHER INVESTIGATION, THE PROBLEM ENDED UP THAT THE DRIVER'S SIDE FRONT SUSPENSION COIL SPRING FRACTURED AND PUNCTURED MY FRONT DRIVER SIDE TIRE, RUINING IT. BEING THAT THIS IS THE SECOND FORD TAURUS THAT I HAVE HAD, I THEN REMEMBERED THERE WAS A RECALL ON MY (OLD) 2000 FORD TAURUS THAT INVOLVED PUTTING A BOOT ON THE COIL SPRINGS TO PREVENT THE COIL SPRING FROM PUNCTURING THE TIRE, UPON FAILURE. (NHTSA CAMPAIGN ID NUMBER 04V332000- NHTSA ACTION # PE04044. ALTHOUGH THE ABOVE INCIDENT HAPPENED ON A 2002 TAURUS, I AM QUESTIONING WHY THIS SAME PROBLEM THAT WAS SUPPOSEDLY FIXED BY THE FORD MOTOR COMPANY TO RESPOND TO THE MY1999-2001 PROBLEM, HAPPENED ON A MY 2002 VEHICLE. THE PROBLEM SET ME BACK CLOSE TO A THOUSAND DOLLARS TO REPAIR, BUT MOST IMPORTANTLY, I WAS GRATEFUL THAT THE PROBLEM HAPPENED ON THE APPROACH OF MY DRIVEWAY, NOT ON THE FREEWAY THAT I WAS HEADING TO. THIS TYPE OF COLLAPSE COULD HAVE HAD SERIOUS CONSEQUENCES, IF IT HAPPENED AT FREEWAY SPEEDS. I HAVE CONTACTED THE FORD MOTOR COMPANY CUSTOMER COMPLAINT LINE CONCERNING THE ABOVE ISSUE, AND ALL THEY INFORMED ME OF, IS THAT THIS IS NOT COVERED UNDER THE VEHICLE WARRANTY. I HAVE THE DEFECTIVE COIL SPRINGS, IF NEEDED, TO INVESTIGATE THIS CATASTROPHIC FAILURE CONCERN THAT I HAVE ! *TR