Page 13 of 29 · complaints 601–650 of 1,426

2002 Ford Taurus complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2002 record →

Suspension › Front › Springs › Coil Springs
Filed Apr 30, 2009NY

THE FRONT COIL OVER SPRING ON LEFT SIDE BROKE AND RIPPED TIRE APART. *TR

Suspension › Front
Filed Apr 28, 200994,600 milesOH

BROKEN FRONT AND REAR SUSPENSION SPRING CAUSED TIRE FAILURE. *TR

Suspension › Front
Filed Apr 28, 200960,855 milesIA

MY WIFE DRIVES A 2002 TAURUS SES. IN DECEMBER THE FRONT COIL SPRING BROKE. THANKFULLY, IT WAS PARKED AND DID NOT CAUSE THE TIRE TO BLOW OUT WHILE DRIVING. YESTERDAY A REAR COIL SPRING BROKE CAUSING DAMAGE TO THE TIRE BUT THE TIRE DID NOT BLOW OUT. I UNDERSTAND THERE WAS A RECALL (ID#14649) THROUGH THE MODEL YEAR 2001 TAURUS BUT NOT INCLUDING 2002. I HAVE HAD TWO SPRINGS FAIL AND I'M CONCERNED THAT THE SCOPE OF RECALL #14649 WAS TOO LIMITED IN SCOPE. THERE MAY BE A VERY SERIOUS SAFETY ISSUE THE MODEL YEAR 2002. I HAVE NOTIFIED FORD MOTOR COMPANY ABOUT THE POTENTIAL SAFETY ISSUE AND HAVE ASKED FOR REIMBURSEMENT. INITIALLY THEY SAID NO, BUT I HAVE ASKED FOR A CALL BACK FROM THE CUSTOMER SERVICE SUPERVISOR. I HAVE THE BROKEN COIL SPRINGS IF A METALLURGICAL CHECK MAKES SENSE. I CAN ALSO SEND PICTURES. *TR

Suspension › Front
Filed Apr 27, 2009169,520 miles00

STARTED MY CAR, PUT IT INTO DRIVE, TURNED RIGHT TO EXIT MY PARKING SPACE, RIGHT FRONT COIL SPRING BLEW OUT AND PUNCTURED TIRE, DEFLATING IT IMMEDIATELY. LUCKILY I WAS NOT GOING AT HIGH SPEED OR I COULD HAVE HAD A MAJOR ACCIDENT, AS I WOULD HAVE LOST COMPLETE CONTROL OF VEHICLE. *TR

Suspension › Front
Filed Apr 24, 200972,356 milesRI

AS MY WIFE STARTED THE VEHICLE IN THE GARAGE, DRIVER'S SIDE COIL SPRING BROKE TEARING THE INSIDE OF THE TIRE AND PUNCTURING IT CAUSING A BLOWOUT. WHEN THE TIRE WAS REMOVED, I FOUND A TEAR IN THE INNER WALL APPROXIMATELY 14 INCHES LONG AND A PUNCTURE. FORTUNATELY, IT OCCURRED IN THE GARAGE, BUT HAD WE BEEN GOING AT HIGHWAY SPEED, IT WOULD HAVE BEEN DEADLY. THE TOW TRUCK OPERATOR, OUR MECHANIC AND THE TIRE STORE WERE FAMILIAR WITH THIS PROBLEM IN THESE VEHICLES. *TR

Suspension
Filed Apr 22, 200939,500 milesPA

WENT TO PULL OUT OF MY INTEGRAL GARAGE AND A 6 INCH PIECE OF THE LEFT REAR COIL SPRING FELL OUT ON THE GARAGE FLOOR. *TR

Suspension › Front › Springs › Coil Springs
Filed Apr 21, 2009130,000 milesWI

TL*THE CONTACT OWNS A 2002 FORD TAURUS. THE CONTACT WAS SEATED IN THE DRIVER'S SEAT WHILE THE VEHICLE WAS PARKED IN THE GARAGE. HE SUDDENLY HEARD A LOUD NOISE OUTSIDE THE VEHICLE. HE EXITED THE VEHICLE AND NOTICED THAT THE FRONT DRIVER'S SIDE COIL SPRING FAILED WITHOUT WARNING. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 130,000. UPDATED 05/08/09 *BF UPATED 05/12/09.*JB UPDATED 06/09/09.*JB

Suspension › Front
Filed Apr 20, 200976,675 milesMA

WHEN PULLING 2002 FORD TAURUS OUT OF DRIVEWAY ON 4/13/2009 NOTICED SCRAPING NOISE IN DRIVER SIDE FRONT WHEEL AREA. THEN FRONT TIRE WENT FLAT. WHEN REMOVING TIRE TO REPAIR, NOTICED COIL SPRING WAS BROKEN AND INSIDE WALL OF TIRE HAD BEEN SHREDDED. BROKEN PIECE OF COIL SPRING FELL TO GROUND WHEN TIRE WAS REMOVED. VEHICLE HAS NOT BEEN REPAIRED AS OF THIS DATE. TIRE AND BROKEN PIECE OF SPRING ARE IN MY POSSESSION. *TR

Suspension › Front › Springs › Coil Springs
Filed Apr 17, 200953,085 milesRI

TL*THE CONTACT OWNS A 2002 FORD TAURUS. WHILE DRIVING 25 MPH, THE FRONT DRIVER'S SIDE COIL SPRINGS FAILED. THE VEHICLE WAS TOWED TO AN AUTO SERVICE SHOP AND WAS REPAIRED. THE FAILURE OCCURRED A SECOND TIME WHILE BACKING UP FROM THE DRIVEWAY. THE CONTACT HEARD A SNAPPING SOUND AND EXITED THE VEHICLE. HE NOTICED THAT THE PASSENGER SIDE COIL SPRING PUNCTURED THE TIRE AND CAUSED IT TO FLATTEN. THE VEHICLE WAS ONCE AGAIN TOWED TO THE SAME AUTO REPAIR SHOP. THE DEALER STATED THAT NOTHING COULD BE DONE SINCE THERE WAS NO RECALL. THE VEHICLE HAS BEEN REPAIRED AND THE CONTACT BELIEVES THAT THE FAILURE WAS DUE TO A MANUFACTURER DEFECT. THE FAILURE MILEAGE WAS 53,085 AND CURRENT MILEAGE WAS 53,500. UPDATED 05/15/09 *BF THE CONSUMER STATED THE FIRST TIME, THE LEFT FRONT COIL SPRING FAILED AND THE SECOND TIME, THE RIGHT FRONT COIL SPRING FAILED. UPDATED 05/18/09.*JB

Suspension › Front
Filed Apr 16, 2009128,000 milesMI

TL*THE CONTACT OWNS A 2002 FORD TAURUS. WHILE BACKING OUT OF THE DRIVEWAY, THE COIL SPRING FAILED AND PUNCTURED THE FRONT DRIVER'S SIDE TIRE. THE CONTACT CALLED THE MANUFACTURER TO GET THE VEHICLE REPAIRED. HE NOTICED ONLINE THAT THERE WAS A RECALL FOR THE FRONT COIL SPRING, BUT ONLY FOR THE 2000 AND 2001 MODELS. THE CONTACT FEELS THAT THE MANUFACTURER SHOULD BE RESPONSIBLE FOR THE REPAIR BECAUSE THIS IS A SAFETY ISSUE. THE SPEED WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 128,000.

Suspension › Rear
Filed Apr 11, 200983,600 milesOH

FOUND BROKEN LEFT REAR SPRING ON 2002 FORD TAURUS. SEEMS TO BE VERY COMMON COMPLAINT AND POTENTIALLY DANGEROUS. *TR

Suspension › Front
Filed Apr 8, 200966,085 milesPA

STARTED TO PULL OUT OF PARKING SPACE, FELT AND HEARD A POP, PULLED BACK INTO SPACE. GOT OUT AND SAW FRONT SUSPENSION COIL HAD BROKEN AND SHREDDED TIRE. WHEN CALLED FOR A TOW, THE COMPANY GUESSED IT WAS A 2002 FORD TAURUS, DUE TO ALL THE REPAIRS THEY HAVE BEEN HAVING TO DO. *TR

Suspension
Filed Apr 8, 200966,000 milesIN

I OWN A 2002 FORD TAURUS. I RECENTLY HAD A STANDARD SERVICE VISIT TO MY LOCAL DEALER TO BE TOLD ALL FOUR OF MY COIL SPRINGS WERE BROKEN. I DID FIND A RECALL ON 99-01 MODELS FOR THE FRONT COIL SPRINGS, BUT I FIND IT IRONIC THAT MY 02 HAD THE SAME PROBLEM. I CONTACTED FORD, BUT THEY DIDN'T SEEM CONCERNED. THESE COILS BREAKING CAN AND HAVE CAUSED TIRES TO PUNCTURE. I FIND THIS TO BE HIGHLY DANGEROUS IF THE CAR IS TRAVELING DOWN THE HIGH WAY. *TR

Suspension › Rear
Filed Apr 7, 2009103,000 milesOH

TL*THE CONTACT OWNS A 2002 FORD TAURUS. WHILE DRIVING 30 MPH, THE CONTACT HEARD A LOUD THUMPING NOISE COMING FROM THE REAR OF THE VEHICLE. HE WAS ABLE TO SAFELY MANEUVER THE VEHICLE TO HIS DESTINATION. UPON REVIEWING THE FAILURE, HE NOTICED THAT THE REAR PASSENGER SIDE OF THE VEHICLE WAS LOWER THAN ANY OTHER SIDE. HE CONCLUDED THAT THE COIL SPRING FAILED. THE CONTACT HAS NOT TAKEN THE VEHICLE TO THE DEALER FOR INSPECTION AND NO REPAIRS HAVE BEEN PERFORMED. HE IS IN THE PROCESS OF NOTIFYING THE MANUFACTURER. THE FAILURE MILEAGE WAS 103,000 AND CURRENT MILEAGE WAS 106,000.

Suspension › Front
Filed Apr 7, 200963,152 milesIL

MY WIFE WAS BACKING OUT OF THE GARAGE WHEN THE LEFT FRONT TIRE WENT FLAT ALMOST IN INSTANTLY. UPON TRYING TO CHANGE IT I NOTICED THE FRONT COIL SPRING HAD BROKE. FORTUNATELY IT HAPPENED IN THE DRIVE WAY AND NOT ON THE ROAD. THE CAR IS A 2002 FORD TAURUS WITH 63,000 MILES AND AFTER SEVERAL EMAILS AND PHONE CALLS FORD WAS ABSOLUTELY OF NO HELP IN FACT THEY ALMOST SEEMED DEFENSIVE AND I COULD UNDERSTAND THIS AFTER SEARCHING THE WEB AND SEEING THE NUMBER OF PEOPLE WITH THE SAME PROBLEM. THE COST OF THE REPAIRS WERE APPROXIMATELY $1300. *TR

Suspension › Front
Filed Apr 6, 200935,467 milesNY

FRONT SPRING ON 2002 FORD TAURUS WAGON BROKE WITHOUT WARNING PUNCTURING TIRE. 1999-2001 FORD SPRINGS RECALLED...CAR ONLY HAS APPROX. 36,000 MILES ON IT. FORD WOULD NOT TAKE ANY OWNERSHIP OF THE PROBLEM EVENTHOUGH THERE ARE NUMEROUS COMPLAINTS BY OTHER OWNERS WITH THE SAME ISSUE. THANK GOD CAR WAS NOT MOVING. *TR

Suspension › Front
Filed Apr 6, 200967,048 milesMA

OUR 19 YEAR OLD DAUGHTER WAS BACKING OUT OF THE DRIVEWAY ON THE MORNING OF MARCH 29TH 2008 IN HER 2002 FORD TAURUS SES WHEN FOR NO APPARENT REASON, THE LEFT FRONT COIL SPRING SNAPPED IN TWO, PUNCTURING THE TIRE AND ALSO BROKE THE STABILIZER LINK. THE VEHICLE WAS TOWED TO THE LOCAL FORD DEALER, WHERE THE STABILIZER LINK AND BOTH FRONT SPRINGS WERE REPLACED AS RECOMMENDED BY THE DEALER. ALSO A NEW TIRE WAS PUT ON. *TR

Suspension › Front › Springs › Coil Springs
Filed Apr 6, 200950,000 milesNY

ONLY 50,000 MILES ON MY 2002 FORD TAURUS WHEN THE FRONT SPRING SNAPPED FOR NO APPARENT REASON. I WAS PULLING OUT OF A LEVEL SURFACE PARKING LOT WHEN IT WENT. HAD THE SAME PROBLEM WITH MY 1995 FORD WINDSTAR, BUT THAT WAS COVERED BY MANUFACTURES RECALL. I THINK FORD SHOULD BE RESPONSIBLE FOR THIS OBVIOUS DEFECT IN THEIR SPRINGS AND DO THE RIGHT THINK OR I WILL START BUYING FOREIGN CARS!!!!! CAR IS STILL AT THE SHOP, WAITING FOR DAMAGE REPORT....SPRING (USUALLY HAVE TO REPLACE BOTH THOUGH), TIRE AND ALIGNMENT AT THE LEAST, NOT TO MENTION THE TOWING CHARGE $$$$$$$. *TR UPDATED 04/29/09.*JB

Suspension › Front
Filed Apr 6, 200972,000 milesOH

I HAVE HAD BOTH REAR COIL SPRINGS AND ONE OF THE FRONT COIL SPRINGS BREAK ON MY 2002 FORD TAURUS. THE FRONT ONE BROKE YESTERDAY AND DAMAGED THE FRONT TIRE AND I JUST BOUGHT THE TIRES THREE WEEKS AGO. NOW I HAVE TO REPLACE BOTH FRONT COIL SPRINGS AND BUY A NEW TIRE WHICH IS NOT CHEAP. COIL SPRINGS IF MADE RIGHT SHOULD NOT BE BREAKING THIS EASY. *TR

Suspension › Front
Filed Apr 4, 200948,472 milesCT

I PLACED MY CAR IN REVERSE TO BACK OUT OF THE DRIVEWAY WHEN I HEARD A SWOOSH AND THE FRONT OF THE CAR DROPPED. I GOT OUT AND NOTICED I HAD A FLAT TIRE. I REMOVED THE TIRE AND FOUND PART OF THE COIL SPRING ON THE GROUND AND A WHITE CAP. AFTER REMOVING THE LUG NUTS THE TIRE WAS STUCK TO THE REMAINING COIL SPRING. I TWISTED THE TIRE OFF THE COIL SPRING AND FOUND THE COIL SPRING HAD BROKE IN TWO. THE STRUT ASSEMBLY AND THE SWAY BAR LINKAGE WAS BROKEN AS WELL. I AM SURE THERE MAY BE MORE DAMAGE ONCE I GET THE CAR TOWED TO A GARAGE. I AM GLAD I WAS NOT DRIVING AT ANY SPEED WHEN THIS HAPPENED.*TR

Suspension
Filed Apr 3, 200970,000 milesIA

PULLING OUT OF WORK PARKING SPACE, HEARD WHAT SOUNDED LIKE METAL GRINDING AND THEN MY TIRE WENT FLAT. SPRING HAD SNAPPED AND PUNCTURED MY TIRE. BEFORE REALIZING THIS IS WHAT HAPPENED, TRIED TO CHANGE THE TIRE. HAD TO HAVE A TOW TO FIRESTONE AND WHILE WORKING ON IT THEY FOUND THAT WHEN THE SPRING/COIL SNAPPED IT CUT MY BRAKE LINE. TOTAL COST IS $1200. *TR

Suspension › Front
Filed Apr 2, 2009128,000 milesPA

COIL SPRING BROKE WENT THROUGH TIRE. *TR

Suspension › Rear
Filed Mar 28, 200980,000 milesWI

A REAR COIL SPRING FRACTURED ON A THE LEFT REAR SUSPENSION, PUNCTURING THE TIRE AND CAUSING IT GO FLAT. *TR

Suspension › Front
Filed Mar 20, 200976,000 milesIN

THE DRIVERS SIDE FRONT SPRING ON OUR 2002 FORD TAURUS JUST BLEW APART. THE CAR DROPPED DOWN THE ROAD, WE WERE ON I-465 ON THE WEST SIDE IF INDIANAPOLIS IN HEAVY TRAFFIC WITH A SEMI PASSING US AND BEHIND AT 65 MPH. THANK GOOD NO ONE HURT , JUST IN LESS THAN A SECOND THE FRONT OF THE CAR WAS ON THE INTERSTATE. THE STATE POLICE GOT US A TOE TRUCK AND THE REPAIR SHOP BEING A FIRESTONE STORE SAID THEY GET SEVERAL FORD TAURUS IN WITH THE SAME PROBLEM. *TR

Suspension › Rear
Filed Mar 13, 200940,000 milesOH

TL*THE CONTACT OWNS A 2002 FORD TAURUS. WHILE DRIVING LESS THAN 35 MPH, THE REAR COIL SPRINGS FAILED AND PUNCTURED THE TIRE. THE DEALER AND MANUFACTURER COULD NOT ASSIST WITH THE REPAIRS BECAUSE THERE WERE NO RECALLS ON THE FAILED COMPONENT. CURRENTLY, THERE IS AN OPEN INVESTIGATION PERTAINING TO THE FRONT COIL SPRING FAILURE, BUT NOT FOR THE REAR SPRINGS. THE FAILURE AND CURRENT MILEAGES WERE LESS THAN 40,000.

Suspension › Front
Filed Mar 12, 2009104,157 milesIN

TL*THE CONTACT OWNS A 2002 FORD TAURUS. UPON ENTERING THE VEHICLE, THE CONTACT NOTICED THAT HER FRONT DRIVER'S SIDE TIRE WAS FLAT AND SEVERELY PUNCTURED. THE VEHICLE WAS TOWED TO THE DEALER AND THEY DETERMINED THAT THE FRONT DRIVER'S SIDE COIL SPRING FAILED. THE VEHICLE WAS REPAIRED AT THE COST OF $600. THE MANUFACTURER WOULD NOT PROVIDE COMPENSATION BECAUSE THE VEHICLE WAS NOT UNDER RECALL. THE FAILURE MILEAGE WAS 104,157 AND CURRENT MILEAGE WAS 104,203.

Suspension
Filed Mar 11, 200972,000 milesIL

THREE WEEKS AGO MY DAUGHTER AT COLLEGE CALLED TO SAYS SHE WAS HAVING TROUBLE WITH THE CAR. IT TURNED OUT TO BE A BROKEN REAR COIL SPRING. BETWEEN THE RUINED TIRE AND REPAIR WORK THE BILL CAME TO OVER $1200. TONIGHT SHE CALLED TO SAY THE FRONT SPRING ON THE DRIVER'S SIDE HAD BROKEN AND ONE OF THE NEW TIRES IS TOAST. THANK GOD SHE WASN'T DRIVING DOWN THE HIGHWAY WHEN THIS HAPPENED. *TR

Suspension › Front
Filed Mar 9, 2009104,157 milesIN

HAD A FLAT TIRE ON 2002 FORD TAURUS. AAA CAME OUT TO CHANGE, AND DISCOVERED THE FRONT COIL SPRING BUSTED. MENTIONED ANOTHER MEMBER HAD SAME PROBLEM AND DISCOVERED THERE WAS A RECALL ON THEM. HOWEVER, THERE WAS A RECALL ON 2000 AND 2001 MODELS, NOT 2002. IT APPEARS THE PROBLEM WAS NOT FIXED SINCE WE HAVE EXPERIENCED THE SAME ISSUE, BUT IT'S NOT UNDER RECALL. *TR

Suspension › Front
Filed Mar 8, 2009120,000 milesWI

2002 FORD TAURUS FRONT COIL SPRINGS BROKE CAUSING TIRE TO BLOW. *TR

Suspension › Front
Filed Mar 8, 2009129,000 milesMI

FRONT DRIVER'S SIDE SPRING ON MY 2002 FORD TAURUS SES FAILED. WHEN IT FAILED THE SPRING BROKE AND PUNCTURED THE DRIVER'S SIDE FRONT TIRE. ALMOST HAD TO HAVE VEHICLE TOWED TO SERVICE STATION SINCE I HAD DIFFICULTY IN MOVING THE BROKEN SPRING TO GET THE DOUGHNUT ON THE VEHICLE. LUCKILY THIS OCCURRED WHEN I WAS BACKING THE VEHICLE OUT OF THE GARAGE AND NOT WHEN DRIVING DOWN THE EXPRESSWAY. I HAVE 129K MILES ON THE VEHICLE. *TR

Structure
Filed Mar 6, 200940,387 milesMO

FEB. 28 I CLOSE THE TRUCK. I NOTICED JUST BELOW THE LICENSE ON THE TRUNK THE PAINT WAS BLISTERED AND PEELING OFF THE TRUNK. THE PROBLEM WAS NOT THERE IN AUG., WHEN I CAREFULLY PUT NEW PLATES ON THE CAR. THE SURFACE IS DOWN TO THE GRAY PRIMER. I GUESS WE WILL HAVE TO PAY TO HAVE IT REPAINTED AT YOUR OWN EXPENSE. *TR

Suspension
Filed Mar 5, 200955,000 milesOH

LEFT FRONT COIL SPRING BROKE CAUSING THE ENTIRE FRONT SUSPENSION TO BREAK - $1100 REPAIR. TWO WEEKS LATER, THE RIGHT REAR COIL SPRING BROKE, PUNCTURING THE TIRE AND FORCING A REPAIR OF $400 FOR COIL SPRINGS+ $125 FOR NEW TIRE. NOW (3/3/09) I AM TOLD THAT THE REAR STRUTS NEED REPLACED DUE TO WEAR (AWAITING ESTIMATE). THIS IS A 2002 FORD TAURUS WITH 55,000 MILES. I DRIVE 12 MILES A DAY(6 TO AND 6 FROM) WORK. I CANNOT UNDERSTAND WHY ALL OF THIS IS HAPPENING AT THE SAME TIME. I AM LOYAL TO FORD, AND I LOVE MY TAURUS, BUT THIS IS NOT RIGHT. *TR

Suspension › Front
Filed Mar 4, 200924,865 milesMA

LEFT FRONT COIL SPRING BROKE WITH ONLY 24,862 MILES ON ONE-OWNER 2002 FORD TAURUS SES 4-DOOR SEDAN. FORTUNATELY IT DID NOT HAPPEN ON A MAJOR HIGHWAY WHEN CAR WAS BEING DRIVEN OR DURING LOCAL DRIVING. CAR HAD BEEN BACKED INTO RESIDENTIAL BELOW HOUSE GARAGE WITHOUT ANY INDICATION OF PROBLEM. NEXT MORNING CAR WAS STARTED IN GARAGE AND AS SOON AS IT WAS DRIVEN 3-4 FEET IT WAS QUITE APPARENT THAT SOMETHING SERIOUS WAS WRONG DUE TO THE LOUD SCRAPPING SOUND. CAR WAS BROUGHT BACK INTO GARAGE AND AARP TOWING SERVICE WAS CALLED FOR SERVICE. ARRANGEMENTS WERE MADE TO TOW IT TO THE FORD AGENCY FROM WHERE VEHICLE WAS PURCHASED NEW ON 10-11-02. TOTAL COST TO REPAIR DAMAGE IS $617.71. *TR

Suspension › Front
Filed Mar 2, 200964,000 milesMI

DRIVING A 2002 TAURUS WITH 64K MILES. WAS BACKING OUT OF THE DRIVEWAY WHEN I HEARD A NOISE AND POP AND FRONT LEFT END SANK DOWN. THOUGHT AT FIRST THAT I JUST HAD A FLAT TIRE. WHILE TRYING TO CHANGE THE TIRE, HAD DIFFICULTY REMOVING TIRE. FOUND THAT THE COIL SPRING BROKE AND SLICED INTO AND NEARLY ALL THE WAY AROUND MY TIRE. PUT ON SPARE AND CAREFULLY DROVE TO LOCAL STATION TO REPAIR COILS. THANKFULLY I WAS NOT DRIVING AT ANY GREAT SPEED WHEN THIS OCCURRED. CALLED DEALER AND THEY COULD FIND NO RECALL INFORMATION FOR 2002 TAURUS. CALLED FORD CUSTOMER SERVICE AND NO WARRANTIES, RECALLS, OR CUSTOMER SATISFACTION PROGRAMS AVAILABLE TO PROVIDE ASSISTANCE FOR THE REPAIR. REPLACEMENT COST FOR COILS, TIRES, AND ALIGNMENT WAS $750. *TR

Suspension › Front
Filed Mar 2, 200960,000 milesNY

I REVERSED MY CAR THIS MORNING, AND MY FRONT DRIVER SIDE TIRE BLEW OUT COMPLETELY. I TOOK THE TIRE OFF, AND THE FRONT COIL SPRING HAD SHATTERED AND RIPPED THROUGH MY TIRE. I CONTACTED FORD WITH MY VIN, AND THEY STATED THAT THERE WAS NO RECALL ABOUT THIS FOR MY CAR. I HAVE DONE EXTENSIVE RESEARCH ON THE INTERNET REGARDING THIS, AND 2001 FORD TAURUS ( I HAVE A 2002 TAURUS) WERE RECALLED FOR THE EXACT COMPLAINT. IS THERE A KNOWN ISSUE WITH 2002 TAURUS REGISTERED WITH YOUR BRANCH? AS A RESULT OF THIS, I CANNOT DRIVE MY CAR AS THE COIL SPRING WOULD RIP THROUGH ANOTHER TIRE. THE RIP IN MY TIRE IS APPROXIMATELY 4 INCHES LONG. *TR

Suspension
Filed Mar 2, 200987,148 milesPA

2002 FORD TAURUS REAR DRIVERS SIDE COIL SPRING BROKE. NO TIRE DAMAGE. A LITTLE OVER A YEAR AGO FRONT PASSENGER COIL SPRING BROKE WHILE PULLING OUT OF DRIVEWAY. THE TIRE WAS DESTROYED. *TR

Suspension › Front
Filed Feb 21, 2009119,837 milesOH

I PULLED AWAY FROM MY HOUSE AND WAS TRAVELING APPROXIMATELY 20 MPH WHEN I HEARD A LOUD NOISE. DRIVERS SIDE FRONT COIL HAD BROKE AND CAUSED TIRE DAMAGE. AT THIS TIME I DO NOT KNOW IF ANY ADDITIONAL DAMAGE WAS INCURRED AS VEHICLE WILL HAVE TO BE TOWED TO REPAIR SHOP. UPON RESEARCHING COIL FAILURES I AM VERY ANGRY TO LEARN THAT THIS IS A VERY COMMON AND KNOWN PROBLEM WITH 2002 TAURUS VEHICLES. CONSUMERS NEED TO BE MADE AWARE OF THIS PROBLEM AND FORD NEEDS TO TAKE RESPONSIBILITY FOR THEIR DEFECTIVE PARTS. *TR

Suspension › Front
Filed Feb 20, 2009103,123 milesIN

TL*THE CONTACT OWNS A 2002 FORD TAURUS. WHILE DRIVING APPROXIMATELY 55 MPH, THE COIL SPRINGS FAILED BETWEEN THE FRONT DRIVER'S SIDE TIRE AND THE FRAME RAIL. THE VEHICLE INADVERTENTLY MOVED TO THE RIGHT AND CAUSED THE DRIVER TO APPLY PRESSURE TO THE BRAKES. THE VEHICLE WAS PULLED OVER TO THE SHOULDER AND THEN TOWED TO THE OWNER'S RESIDENCE. THE VEHICLE WAS NOT INSPECTED BY A MECHANIC. THE DEALER STATED THAT NO RECALLS WERE AVAILABLE; THEREFORE, THE CONTACT WOULD BE LIABLE FOR THE REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED. THE CURRENT AND FAILURE MILEAGES WERE 103,123.

Suspension › Front
Filed Feb 19, 200988,000 milesMA

2002 FORD TAURUS STATION WAGON HAD THE FRONT LEFT COILSPRING SNAP CAUSING THE TIRE TO BLOW OUT. THIS IS A VERY COMMON OCCURRENCE HTTP://WWW.TOPIX.COM/FORUM/AUTOS/FORD-TAURUS/T2I76QLAVD30DD454. *TR

Suspension › Front
Filed Feb 18, 200998,000 milesMA

PASSENGER COIL SPRING ON 2002 FORD TAURUS SEDAN HAS FAILED AND WAS NOTICED AS A FAILURE TODAY. *TR

Suspension › Front
Filed Feb 17, 200928,000 milesNY

TL*THE CONTACT OWNS A 2002 FORD TAURUS. WHILE DRIVING APPROXIMATELY 30 MPH, THE FRONT PASSENGER SIDE TIRE BLEW OUT. WHEN HE WAS REPLACING THE TIRE WITH A SPARE, HE NOTICED THAT THE FRONT PASSENGER SIDE SPRING FAILED AND PUNCTURED THE SPARE TIRE. THE FRONT DRIVER'S SIDE SPRING ALSO FAILED. THE VEHICLE WILL BE TOWED TO THE DEALER FOR REPAIR. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 04V332000 (SUSPENSION:FRONT:SPRINGS:COIL SPRINGS) AND DID NOT OFFER ASSISTANCE WITH THE REPAIR. THE FAILURE AND CURRENT MILEAGES WERE 28,000.

Suspension › Front
Filed Feb 17, 200978,890 milesOH

2002 FORD TAURUS WAS SITTING IN THE GARAGE WHEN A LOUD BANG WAS HEARD, IT TURNED OUT TO BE THE FRONT COIL SPRING. IT BROKE IN HALF JUST SITTING IN THE GARAGE. I HAVE HEARD MANY COMPLAINTS THAT 2002 FORD TAURUS' ARE NOTORIOUS FOR THIS ISSUE. THE TOW TRUCK DRIVER TOLD ME THAT HE'S TOWED A LOT OF THESE VEHICLES WITH THE SAME ISSUE AND THAT I WAS LUCKY I WASN'T DRIVING IT. *TR

Suspension › Front
Filed Feb 17, 200995,000 milesNY

I OWN A 2002 FORD TAURUS WITH 95000 MILES. I HAD (FORTUNATELY) PARKED MY CAR FOR WORK; ON RETURN HAD A FLAT TIRE. ON CHANGING IT, FOUND THE INSIDE OF THE TIRE RIPPED OPEN ALMOST ALL THE WAY AROUND. WHEN I TOOK IT IN FOR A NEW TIRE, IT WAS FOUND THE FRONT DRIVER SPRING HAD BROKEN, AND I WAS TOLD "THE TAURUS HAS A PROBLEM WITH THIS". I HAD TO REPLACE BOTH FRONT SPRINGS AND STRUTS, GET NEW TIRES AND A WHEEL ALIGNMENT TO THE COST OF $1300. NOW I'M RESEARCHING AND FOUND THE 2002 WAS NOT INCLUDED IN THE RECALL FOR THIS PROBLEM, AND THE REAR SPRINGS CAN BREAK TOO, USUALLY AT MUCH LOWER MILEAGE. I'M NOW AFRAID TO DRIVE MY CAR, AND AM LOOKING FOR A NEW ONE SOONER THAN I HAD PLANNED. THIS COULD HAVE BEEN CATASTROPHIC IF IT HAD HAPPENED ON THE HIGHWAY. *TR

Suspension › Front
Filed Feb 16, 200972,000 milesOH

FRONT LEFT COIL SPRING BROOK ON MY 2002 FORD TARUS SEL. *TR

Suspension › Front
Filed Feb 16, 200991,000 milesNY

DRIVING AND SMOKE BEGAN COMING OUT OF THE DRIVER'S FRONT OF CAR. LOUD BANG. COIL PUNCTURED TIRE. ALMOST HAD ACCIDENT. *TR

Suspension › Rear
Filed Feb 13, 200968,185 milesOH

2002 FORD TAURUS REAR COIL SPRING BROKEN. FRONT COIL SPRING FAILURE APPROXIMATELY ONE YEAR AGO AND REPAIRS WERE MADE. I AM AWARE THE REAR COIL SPRING FAILURE IS ALSO A WELL-KNOWN PROBLEM WITH THE 2002 FORD TAURUS. THIS PROBLEM NEEDS TO BE ADDRESSED AND RESOLVED AS SOON AS POSSIBLE BEFORE SEVERE INJURIES OCCUR. *TR

Suspension
Filed Feb 13, 200990,000 milesMI

2002 SES FORD TAURUS. FRONT COIL SPRINGS SNAPPED. SUMMER 2007. AFTER TURNING VEHICLE ON IN GARAGE, PLACE IN REVERSE AND HEARD LOUD BANG AND CAR DROPPED. THE DRIVER SIDE SPRING COIL SNAPPED AND PUNCTURED TIRE. HAD TO HAVE TOWED OUT OF GARAGE. BILL WAS OVER $700. I HAVE READ OF ALL THE COMPLAINTS ABOUT THIS MODEL AND YEAR ON THIS ISSUE. I HAD BOTH FRONT SPRINGS/COILS REPLACED. JUST LAST NIGHT, 2/12/09 WHILE DRIVING 40 MPH ON SMOOTH SURFACE HEARD LOUD NOISE IN REAR. SAME THING, COIL SNAPPED SHREDDED TIRE. CAR IS CURRENTLY UNDRIVEABLE AND I ALSO LOOKED AT THE OTHER REAR COIL, WHICH ALSO LOOKS SNAPPED. WHY IS FORD NOT RECALLING THE 2002 MODEL WHEN IT IS CLEARLY A MECHANICAL DEFECT? I SEE THEY HAVE RECALLED PREVIOUS YEARS. *TR

Visibility
Filed Feb 13, 200978,345 milesCA

EVERY TIME IT RAINS HEAVY, I END UP WITH WATER ON THE PASSENGER FLOOR. THE DEFROST BLOWER MOTOR HAS SHORTED OUT THREE TIMES DUE TO THIS PROBLEM. I LOOKED ONLINE AND FOUND MANY MANY COMPLAINTS FROM FORD TAURUS OWNERS. DUE TO SOME KIND OF DEFECT,WATER GETS IN THE HEATING SYSTEM AND ENDS UP ON THE PASSENGER FLOOR. IT ALSO MAKES THE DEFROST BLOWER MOTOR AND RESISTOR GO OUT. *TR

Suspension
Filed Feb 12, 200965,270 milesIL

BACKED OUT OF DRIVEWAY, WHEN RIGHT REAR WHEEL MADE TRANSITION FROM DRIVEWAY, CURB, TO STREET, RIGHT REAR STRUT COIL SPRING BLEW APART AND PUNCTURED INSIDE SIDEWALL OF TIRE. WAS NECESSARY TO REPLACE TIRE AND BOTH REAR COMPLETE STRUT ASSEMBLIES. AFTER HEARING OF OTHER SAME INSTANCES I INVESTIGATED THE NHTSA SITE AND FOUND HUNDREDS OF THE SAME, BOTH FRONT AND REAR HAVE BEEN SUBMITTED FOR COMPLAINTS. I HAVE ALSO FOUND THAT FORD HAD A RECALL FOR THE VERY SAME CONDITION FOR 1999-2001TAURUS, RECALL 04S17 / NHTSA 04V332000. INCIDENT OCCURRED ON 01/13/2009 65,270 MILES. THIS TYPE OF DEFECT COULD CAUSE SERIOUS INJURY OR DEATH - SHOULD BE A RECALL ON FRONT AND REAR SPRING COILS. *TR

Suspension › Front
Filed Feb 12, 200967,000 milesMI

THE FRONT DRIVER'S SIDE SPRING ON OUR 2002 TAURUS BROKE AND PUNCTURED THE TIRE. I WILL NEED TO TOW THE VEHICLE BECAUSE THE SPRING IS EMBEDDED INTO THE TIRE AND CANNOT BE REMOVED. TOWING, REPAIRS AND A NEW TIRE WILL BE REQUIRED. *TR

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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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