2013 Ford Police Interceptor Utilit

Routine

Owners filed 12 complaints about this vehicle with federal regulators, most often about the unknown or other. It has been recalled 2 times.

What fails
ComponentReportsCrashesFiresInjuries
Unknown or Other6
000
Steering3
000
Exterior Lighting1
000
Electronic Stability Control (esc)1
000
Electrical System1
000

2 safety recalls

Part 573 reports
Fuel System, Gasoline15V812000
Filed Dec 2, 2015868 vehiclesFord Motor Company

Defect. Ford Motor Company (Ford) is recalling certain model year 2013 Explorer, Explorer Police Utility, Taurus, Taurus Police Interceptor, Flex, Lincoln MKS, and Lincoln MKT vehicles. In the affected vehicles, the fuel delivery module may crack, allowing fuel to leak.

Risk. A fuel leak in the presence of an ignition source may result in a fire.

Remedy. Ford will notify owners, and dealers will replace the fuel delivery module, free of charge. The recall began on December 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 13S04-S1.

Fuel System, Gasoline13V227000
Filed May 31, 2013390,783 vehiclesFord Motor Company

Defect. Ford is recalling certain model year 2013 Explorer, Taurus, Flex, Fusion, Police Interceptor Sedan and Police Interceptor Utility vehicles; and certain model year 2013 Lincoln MKS, MKT, and MKZ vehicles. In the affected vehicles, the fuel delivery module may develop a crack, allowing fuel to leak.

Risk. A fuel leak in the presence of an ignition source may result in a fire.

Remedy. Ford will notify owners, and dealers will replace the fuel delivery module, free of charge. The recall began on July 20, 2013. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332. Ford's recall campaign number is 13S04.

What owners reported

Newest filings
Electrical System
Filed Mar 23, 2019126,700 milesMA

VEHICLE LOSES ALL STEERING CONTROL WHILE DRIVING AT SPEED. NEARLY CAUSED A HEAD-ON CRASH.

Unknown or Other
Filed Mar 15, 201971,376 milesWA

VEHICLE HAS JUST OVER 71,000 MILES AND HAS A CHECK ENGINE LIGHT ON FOR A FAILED CATALYTIC CONVERTER THIS IS NEEDING TO BE REPLACED. WE HAVE MULTIPLE VEHICLES IN OUR FLEET WITH THE SAME CONCERN, AND AROUND THE SAME MILEAGE, THAT HAVE HAD CONVERTERS REPLACED AND ARE NOT COVERED UNDER WARRANTY.

Unknown or Other
Filed Mar 15, 201994,273 milesWA

CATALYITIC CONVERTER FAILED AT 94,273

Unknown or Other
Filed Mar 15, 2019104,089 milesWA

CATALYTIC CONVERTERS FAILED AT 104,000 MILES

Unknown or Other
Filed Mar 15, 201992,937 milesWA

CATALYTIC CONVERTERS FAILED AT 92,937

Unknown or Other
Filed Mar 15, 201962,494 milesWA

CATALYTIC CONVERTERS FAILED AT 62,494 MILES

Unknown or Other
Filed Mar 15, 201986,662 milesWA

CATALYTIC CONVERTER FAILED AT 86,662 MILES

Steering
Filed Jan 2, 2019115,000 milesFL

VEHICLES ELECTRONICALLY ASSISTED STEERING UNIT FAILED. IN THE MIDDLE OF DRIVING, SYSTEM FAILED AND STEERING IS VERY DIFFICULT TO TURN.

Electronic Stability Control (esc)
Filed Sep 29, 201785,704 milesOH

TL* THE CONTACT OWNS A 2013 FORD POLICE INTERCEPTOR UTILITY. WHILE DRIVING AT AN UNKNOWN SPEED, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD AND FAILED TO STOP THE VEHICLE WHEN DEPRESSED. ALSO, THE BRAKE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO THE POLICE DEPARTMENT'S CERTIFIED MECHANIC WHERE IT WAS DIAGNOSED THAT THE FRONT BRAKE HYDRAULIC HOSE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 85,704.

Steering
Filed Jun 1, 201744,099 milesIA

WHILE BACKING THE VEHICLE LOST POWER STEERING. THE VEHICLE WAS TAKEN TO MECHANIC. WHEN THE VEHICLE WAS POWERED DOWN AND THEN RE-STARTED THE POWER STEERING BEGAN WORKING AGAIN. NO KNOWN CAUSE AS VEHICLE WAS CHECKED.

Steering
Filed Feb 17, 201756,980 milesMI

STEERING GEAR LOCKED UP. WE NOTICED IT WAS MAKING NOISE SO WE STOPPED DRIVING IT AS A PRIMARY PATROL CAR AND DROVE IT TO THE NEAREST FORD DEALERSHIP (APPROXIMATELY 15 MILES AWAY) AND THE STEERING QUIT WORKING IN THEIR DRIVEWAY.

Exterior Lighting
Filed Apr 21, 20155 milesMN

ON THE POLICE INTERCEPTOR SUV EXPLORER, ALL DRIVER'S LIGHTS SHUTTERS DO NOT WORK PROPERLY. HIGH BEAM STAYS ON DRIVERS SIDE AND DOES NOT GO BACK TO REGULAR BEAM. THIS PROBLEM IS ON THE RED LAKE FLEET OF 6 SUV'S POLICE VEHICLES. I ALSO CONTACTED BELTRAMI SHERIFF DEPARTMENT AND THEY ALSO ADVISED THEY HAVE THE SAME ISSUES WITH THE SHUTTERS ON THEIR FORD POLICE INTERCEPTOR VEHICLES TOO. SAFETY ISSUE AT NIGHT WHEN APPROACHING ON-COMING TRAFFIC. I WAS ALSO TOLD THEY CANNOT ADJUST BEAMS ALIGNMENT UNTIL SHUTTERS ARE REPAIRED/REPLACED. ALL 6 VEHICLES HAVE THE SAME PROBLEM. WE ASKED FORD DEALERSHIP AND IT WAS NOT UNDER WARRANTY EVEN THOUGH THE MILES WERE UNDER AS WE WERE TOLD WARRANTY DOES NOT INCLUDE LIGHTS. WE WERE TOLD THAT EACH SHUTTER/LIGHT WOULD HAVE TO BE REPLACED AT A COST OF $700.00 EACH. THIS PROBLEM WAS AN ISSUE FROM DAY ONE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

12 of 12 complaints, reproduced as filed.

Across model years

Worst on record: 2013
YearComplaintsRecallsFiresDeathsAssessment
20171100Routine
20167000Routine
20151000Routine
201410000Routine
2013 — this page12200Routine
20121000Routine

Compare every Police Interceptor Utilit year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Dec 2, 2015. Source: NHTSA Office of Defects Investigation.