What owners reported
Newest filingsFiled Jan 11, 2019109,000 milesID
TAKATA RECALL IT HAS TAKEN A YEAR FOR ME TO FINALLY GET MY CAR INTO THE DEALERSHIP FOR THIS RECALL. MY LOCAL DEALERSHIP WOULD TRANSFER ME TO THE RECALL DEPARTMENT AND THEN I WOULD HAVE TO LEAVE A MESSAGE, THEY NEVER CALLED ME BACK. WHEN I AM ON BREAK FROM SCHOOL IS THE ONLY TIME I CAN ATTEMPT TO GET THE CAR IN BECAUSE THEY WILL NOT OFFER A LOANER CAR. I CALL REPEATEDLY THE ENTIRE BREAK 2-3 WEEKS AND FINALLY I HAD TO REACH OUT TO THE FURTHER DEALERSHIP TO FINALLY GET BACK TO ME. AGAIN NO LOANER FROM THEM EITHER. THEY OFFERED A SHUTTLE AND SPOKE AS IF IT IS QUICK, I HAD TO WAIT 80 MINUTES FOR A SHUTTLE ALONG WITH OVER 10 PEOPLE WHO ALSO NEEDED A RIDE. THEY ONLY HAD ONE SHUTTLE TO TRANSPORT PEOPLE HOME FOR EVERYONE. I ENDED UP PAYING FOR A TAXI HOME DUE TO MEETINGS I HAD TO GET READY FOR AND THE TAXI ARRIVED BEFORE THE SHUTTLE AFTER I WAITED 80 MINUTES.
Filed Dec 22, 201877,000 milesNY
TAKARA AIRBAGS NEVER DEPLOYED
Filed Dec 6, 2018AZ
TAKATA RECALL: I HAVE FORD RECALL 16V-384 AND THIS WAS CORRECTED 12-6-2018. I ALSO HAVE FORD RECALL NOTICE 15S21 AND ALSO 15V319. THESE LAST TWO RECALL NUMBER HAVE NOT BE COMPLETED AND THE FORD DEALER WHO DID THE WORK ON 16V384 SAYS THE OTHER TWO (15S21 AND 15V319) DO NOT APPLY. PLEASE HELP
Filed Nov 24, 2018TX
THIS VEHICLE DOES NOT BELONG TO ME. PLEASE REMOVED ME FROM MAILING LIST AND CALL LIST.
Filed Oct 5, 201870,000 milesCA
THE ELECTRONIC THROTTLE BODY AND ELECTRONIC THROTTLE SENSOR WERE SENDING MY CAR INTO "LIMP MODE", AND VERY NEARLY CAUSED TWO ACCIDENTS BEFORE I COULD HAVE THE ISSUE DIAGNOSED AND REPAIRED. THE FIRST INSTANCE OF "LIMP MODE" CAME WHILE I WAS DRIVING HOME ON THE FREEWAY IN COMMUTE TRAFFIC. IT WAS WARM, TRAFFIC WAS ERRATIC STOP-AND-GO, AND I HAD THE AC ON. AFTER A PERIOD OF COASTING AT IDLE, TRAFFIC OPENED UP; BUT WHEN I TRIED TO ACCELERATE THE CAR STAGGERED AND NEARLY STALLED. I THOUGHT IT WAS DUE TO HEAT AND THE AC. THE CAR THEN JERKED FORWARD BEFORE RUNNING SMOOTHLY AGAIN. THE SECOND TIME, I WAS ON MY WAY TO WORK, AGAIN IN FREEWAY COMMUTE TRAFFIC. TRAFFIC WAS AT A STOP FOR SEVERAL MINUTES, AND THEN I HEARD A NEWS REPORT THAT THERE WERE ACCIDENTS AHEAD. I MOVED OVER TO THE 4TH LANE OF 5, IN PREPARATION FOR EXITING AT THE NEXT OFF RAMP. WHEN I TRIED TO PULL OUT AND SPEED UP INTO THAT LANE, THE CAR AGAIN STAGGERED AND THEN STALLED; I MANAGED TO RE-START IT AND GET MOVING AGAIN AS A TRUCK CAME RACING TOWARDS ME, WITH THE DRIVER HITTING HIS BRAKES AND HORN. I BARELY AVOIDED A CRASH.
Filed Jul 23, 201872,000 milesVT
"TAKATA RECALL" ALTHOUGH I CHECK MY MAIL AND HAVE CONTACTED LOCAL FORD DEALERSHIPS I HAVE NOT BEEN ABLE TO COMPLETE RECALL 16S26. THIS CAR WAS OE PURCHASED IN FLORIDA, UNTIL 2013 WHEN I BOUGHT IT AND DROVE IT TO VERMONT. THE MILEAGE IN FLORIDA WAS OVER 70,000. I HAVE ASKED FOR HELP TO HAVE THE AIRBAG REPLACED, CALLING FORD AND CHECKING WITH DEALERS.. NO LUCK. I BELIEVE THIS VEHICLE SHOULD HAVE PRIORITY GIVEN THE FACT THAT IT WAS DRIVEN IN A HOT, HUMID CLIMATE FOR THE BULK OF ITS' LIFE. I ASK NHTSA TO INTERVENE IN THIS CASE AND GET MY VEHICLE THE SAFETY PRIORITY IT NEEDS.
Filed May 7, 201884,000 milesMO
TAKATA RECALL THIS RECALL IS FROM 2016 AND WHENEVER I TRY AND HAVE TI FIXED I AM STILL TO THIS DAY I AM TOLD THAT THE "PARTS ARE NOT IN AND CANNOT BE ORDERED YET" THIS IS INSANE AND THESE COMPANIES NEED TO BE HELD ACCOUNTABLE FOR THEIR MISTAKES AND FOR USING DEFECTIVE PARTS TO CUT CORNERS AT THE DETRIMENT OF THE CONSUMER.
Filed Apr 27, 2018CA
TAKATA RECALL. I WAS NOTIFIED BY FORD THAT PARTS WERE AVAILABLE TO CORRECT THIS. HAVE BEEN WAITING ALMOST 2 YEARS. CALLED LOCAL DEALER AND THEY DO NOT HAVE PARTS. CONTACTED FORD AND THEY WERE NOT ABLE TO HELP EITHER. I WANT TO MAKE SURE YOU KNOW THAT FORD IS NOT ABLE TO CORRECT THIS IN CASE THEY ARE REPORTING IT AS CORRECTED. IT'S NOT FOR LACK OF TRYING BY CONSUMERS TO GET IT FIXED.
Filed Apr 23, 2018CA
TAKATA RECALL - JUST RECEIVED A NOTICE A FEW WEEKS AGO BUT WHEN I WENT TO MAKE AN APPOINTMENT AT THE DEALER THEY HAD ALREADY RUN OUT OF REPLACEMENT PARTS. THERE WAS NO SCHEDULED DATE FOR ADDITIONAL REPLACEMENT PARTS TO ARRIVE AT THE DEALER.
Filed Mar 26, 201865,000 milesOH
TAKATA RECALL - LETTER FROM FORD TODAY (3/26/18) "PLEASE CALL YOUR DEALER WITHOUT DELAY AND REQUEST A SERVICE DATE FOR RECALL 16S26 TO RECEIVE YOUR FREE REPAIR". I DID. SERVICE REP SAID THEY COULD NOT SCHEDULE ME BECAUSE THE DEALERSHIP HAS NO IDEA WHEN OR HOW MANY OF THE REPLACEMENT PARTS WILL BE COMING. ME : WILL I GET ANOTHER (3RD) LETTER TELLING ME WHEN THE PARTS ARE AVAILABLE ? THEM : NO, YOU'LL JUST HAVE TO KEEP CALLING BACK. ME : AARRRGGHHHHH. ALSO IN THE LETTER, "IF YOU HAVE DIFFICULTIES GETTING YOUR VEHICLE REPAIRED PROMPTLY ... CONTACT OUR FORD CUSTOMER RELATIONSHIP CENTER 1-866-436-7332. I DID. WHEN I ASKED WHY FORD DEALERSHIPS DON'T KNOW WHEN OR HOW MANY PARTS THEY ARE GETTING I WAS PUT OH HOLD. AFTER 19 MINUTES ON THE PHONE I WAS TOLD PARTS "SHOULD BE AVAILABLE BY FRI. 4/9/18" AND THAT IT WAS UP TO ME TO KEEP CALLING TO SEE WHEN AND IF MY DEALERSHIP HAD THE PARTS AVAILABLE. (1) IN THIS DAY AND AGE, IS IT TOO MUCH TO ASK THAT THE DEALERSHIPS BE RESPONSIBLE FOR NOTIFYING AUTO OWNERS WHEN THE FREAKING PARTS ARE AVAILABLE SO THEN THEY COULD CALL TO SCHEDULE THEIR REPAIR ??? (2) LETTER STATES "IF AN INFLATOR EXPLODES SHARP METAL FRAGMENTS COULD STRIKE THE PASSENGER OR OTHER OCCUPANTS CAUSING SERIOUS INJURY OR DEATH." DOESN'T THIS MAKE THE CAR UNSAFE TO DRIVE AT ALL ? I'VE ONLY OWNED IT SINCE JULY 2017 AND BECAUSE OF THIS RECALL HAVE DRIVEN IT LESS THAN 500 MILES YET MY INSURANCE PAYMENTS OF $50/MONTH KEEP ON A COMIN'. THIS RECALL PROCESS IS (A) BROKEN, AND (B) FRUSTRAT
Filed Mar 21, 2018TN
"TAKATA RECALL" FORD DEALERSHIP CLAIM THAT THEY DO NOT HAVE THESE PARTS TO REPLACE THE RECALLED AIRBAGS. FORD HAS SENT A LETTER STATING THAT THE AIRBAGS ARE BEING MANUFACTURED BUT WILL NOT BE AVAILABLE UNTIL SPRING 2018.
Filed Feb 26, 2018LA
TAKATA RECALL THE TIME TO REPAIR THIS HAS BEEN SEVERAL YEARS. BECAUSE OF RECALL I CANNOT HAVE PASSENGERS RIDE IN MY VEHICLE.
Filed Feb 8, 2018MI
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 (NA) FORD MUSTANG GT. THE CONTACT RECEIVED AN UNKNOWN RECALL FOR THE AIR BAGS; HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. THE DEALER (BOB MAXEY FORD, 1833 E JEFFERSON AVE, DETROIT, MI 48207 (313) 392-9200) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT RECENTLY RECEIVED A POSTCARD FROM TK HOLDINGS, ALERTING HIM THAT THEY FILED FOR BANKRUPTCY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
Filed Feb 2, 2018GA
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 FORD MUSTANG GT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V319000 (AIR BAGS) AND 16V384000 (AIR BAGS). THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (COURTESY FORD, 1636 DOGWOOD DR SE STE 1, CONYERS, GA 30013, (770) 922-2700) WAS UNABLE TO VERIFY WHEN THE REMEDY AND PARTS WOULD BE SUPPLIED FROM THE MANUFACTURER. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS CONTACTED TO DETERMINE IF THEY COULD VERIFY WHEN THE PART WOULD BE SUPPLIED TO THE DEALER. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Filed Jan 16, 201863,254 milesOH
TAKATA AIRBAG RECALL FORD HAS NOT NOTIFIED ME THAT REPAIR CAN BE MADE ON THE PASSENGER SIDE AIRBAG OF MY 2006 MUSTANG. WHEN I CALL MY LOCAL DEALERSHIPS, I AM TOLD THAT I WILL BE NOTIFIED BY FORD WHEN THE REPLACEMENT PARTS ARE AVAILABLE, BUT I HAVE BEEN ASKING FOR THE PAST 6 MONTHS AND STILL NO REMEDY HAS BEEN FORTHCOMING FROM FORD. ALL I WANT IS TO HAVE MY PASSENGER AIRBAG REPLACED SO THE DANGER CAN BE REMOVED FROM MY MUSTANG. FORD IS NOT ADDRESSING THIS DANGEROUS ISSUE IN A TIMELY MANNER. I AM UNHAPPY WITH THEM AND THAT IS THE COMPLAINT. PLEASE FORCE THEM TO PROVIDE THE NECESSARY RECALL AND REPAIR AS SOON AS POSSIBLE. THANKS!
Filed Jan 16, 2018VA
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 FORD MUSTANG GT. THE DEALER (COWLES PARKWAY FORD, 13779 NOBLEWOOD PLAZA, WOODBRIDGE, VA 22193, (703) 986-5500) SOLD THE VEHICLE WITH AN AIR BAG RECALL, BUT STATED THAT THEY DID NOT KNOW WHEN THE PARTS WOULD BE SUPPLIED FROM THE MANUFACTURER. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) AND WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED FOR MONTHS. THE MANUFACTURER WAS CONTACTED. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Filed Dec 21, 2017PA
TAKATA RECALL. I HAVE HAD THE DRIVER SIDE AIRBAG REPLACED BUT I AM BEING TOLD THE PARTS FOR THE PASSENGER SIDE ARE UNAVAILABLE. I AM A LITTLE CONCERNED AS TO WHAT I DO AT THIS POINT WITH THE CAR. WILL PARTS BECOME AVAILABLE AT SOME POINT ? OR AM I STUCK WITH A CAR WITH A BAD AIRBAG ? I WAS HOPING TO GET AN ANSWER AS TO WHAT I AM TO DO NEXT. I HAVEN'T HAD ANY ACCIDENTS WITH THE CAR BUT WOULD LIKE TO GET THE CAR REPAIRED.
Filed Dec 20, 2017GA
TAKATA INFLATORS - HOW IS IS THAT ACCORDING TO THE WALL STREET JOURNAL 12/19/17 THAT HONDA IS GOING DOOR TO DOOR TO FIND PEOPLE WHO HAVEN'T RESPONDED TO THEM BUT FORD CAN'T GET THE AIRBAGS FOR THIS MODEL IN STOCK? IT'S BEEN 18 MONTHS.
Filed Dec 13, 2017OH
TAKATA RECALL I HAVE BEEN WAITING OVER 2 YEARS FOR THIS FIX. WHAT COURSE OF ACTION IS AVAILABLE TO ME?
Filed Dec 8, 201786,000 milesOH
TAKATA RECALL NEED TO REPLACE PASSENGER SIDE AIRBAG
20 of 151 complaints, reproduced as filed.