2017 Ford Fusion complaints

The contact owns a 2017 Ford Fusion. The contact stated while starting the vehicle, the engine was misfiring. The vehicle was taken to the dealer, where it was diagnosed with coolant intrusion into the engine. The dealer determined that the engine needed to be replaced. The vehicle was not repaired. The contact related the failure to Ford Campaign Number: 21N12. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 55,000.

I have a 2017 ford fusion with a 2.0 ecoboost engine. First, I received service engine soon message on my car which was diagnosed as a misfire. Following that, a few days later, my car overheated on the way to my work. I checked the coolant which was low and added more. There had been no signs of leaking under the car at any time. I was able to drive the car home but by the time I got home the coolant was again very low. I had it towed to a Ford dealership where I was given the catastrophic news that it was due to coolant intrusion and I need a whole new engine that will cost 9,000.00 after folloeing the TSB. I have approximately 60,000 miles on it and Ford has refused to help in any way. I have had the oil changed as recommended since I bought the car used from a Ford dealership as certified pre-owned with approximately 14,000 on it and was never made aware of any coolant intrusion problems. Researching this issue, I find that this is a common and very serious problem. If the engine were to overheat it could cause loss of power and more concerning, an engine fire. If the engine caught fire I worry if I could get 2 toddlers out of their car seats in the back in time. This is a serious safety issue. If I lost power on the freeway due to overheating would we be rear ended endangering all of our lives? Ford has acknowledged this engine has a design flaw and have recalled the 1.5L engines and certain other 2.0 for the exact problem. This sets a precedent, and all these engines wi

2017 Ford Fusion Titanium 2.0L Ecoboost purchased brand new. Coolant intrusion into Cylinder #1, causing a misfire,registered in Vehicle Health Alert system; check engine light on. Liberty Ford dealership was notified within the first week of the 1st misfire. Autozone found fault code P0301. Code scanner suggested replacing cylinder #1 spark plug. If misfire cont., it stated to replace Coil on cyl #1. All four spark plugs were replaced and Coil for cylinder #1 was replaced. Veh.began to exhibit a low coolant level, white exhaust smoke & rough running. Coolant fumes were entering the veh. cabin. Coolant added as soon as "Engine Coolant Over Temperature" dash alert. Diagnostic completed at Firestone Complete Auto Care: Determined "Cyl 1 is full of coolant & misfire occurring due to engine burning coolant.TSB out for this issue stating engine block replacement will be needed. Recommend dealership*** Manufacturer's recommended maintenance.… They provided a copy of TSB 22-2229 and stated Ford Manufacturer should replace entire engine (Long Block). I contacted Ford Manufacturer. They stated several times that "this is a KNOWN ISSUE". They stated a diagnostic must be done by a Ford Dealership and submit financial asst. request. They found code P0301 as well as overheating codes are present, coolant level low. Mode 6 shows multiple misfires on cyl1...found same diagnosis. TSB 22-2229 covers this condition, engine build code is 910 and meets criteria." Veh avail for inspection upon re

The contact owns a 2017 Ford Fusion. The contact stated while driving at an undisclosed speed, the vehicle made an abnormal sound and vibrated. The check engine warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed with a coolant leak into the engine, and it was determined that the short block needed to be replaced. The vehicle was not repaired. The contact related the failure to Customer Satisfaction Program: 21N12 (Short Block Replacement After Coolant Intrusion); however, the VIN was not included. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was 98,526.

Vehicle was sputtering while idle or in park. Engine light came on and when tested the diagnostic said “cylinder 2 misfire” Noticed coolant level would decrease quite drastically in short matter of time, also causing vehicle to run hot or begin to over heat. It’s not always possible (or safe) to pull over on the side of a busy freeway or wherever you are driving when this happens. After investigating, found that coolant was leaking into the cylinders. Being that this was a common issue in these specific eco boost engines I knew my engine block would need to be replaced. Car was at 40,000 miles when this started happening and still under warranty. Took car to the dealership explained the issue only for them to try to say there was nothing wrong with it after not even getting down into the engine. After much back and fourth they finally ordered a new engine block to replace the faulted original. Only took 6 months of the dealership having my car and dodging my calls and messages.

#4 cylinder has fouled 3 spark plugs in the last 5 months. Car sputters at start, anti-freeze is missing bit no visible leak, blue smoke from exhaust. Took to dealer for diagnostic and was told engine rebuild/replace is needed and was quoted cost of $7465. My car is just over 91k miles and my extended warranty expired in March of this year.

Shaking of the vehicle and resistant to accelerate on so dangerous to drive especially on highways. Check engine light on. Both independent service center and Ford dealership confirmed spark plugs are damaged, leaking oil, need new engine and this is a known issue with this ford engine.

2.0l EcoBoost engine illuminated malfunction indicator light (MIL) diagnostic trouble code indicates presence of coolant intrusion into one or more cylinders. defect causes corrosion, misfires, engine failure, and fires.

The contact owns a 2017 Ford Fusion. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed and determined that coolant was leaking into the cylinder and that the engine needed to be replaced. The vehicle was not repaired. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The failure mileage was approximately 60,000.

While driving my Ford Fusion on the highway at a constant speed of 65 mph, a service light appeared on the dashboard, and the car suddenly lost power to the wheels even though the engine was still running. Fortunately, I was able to pull over to the side of the road safely since there wasn't much traffic at the time. However, had this been a busy road, it could have caused a major accident. I turned off the car and restarted it. However, the problem still persisted, and the car would not shift gears (it has an automatic transmission with a center console shifter dial). I had my car towed to my Ford dealer, and they determined that the transmission had failed. The Ford service manager stated that the transmissions on this particular era Ford Fusion were poorly designed and that many of their customers needed to replace their transmissions on this model as well as several models of the Ford Explorer from the same time period. The vehicle ran perfectly fine for many years previously. Just before the transmission failed (perhaps about 20-50 miles worth of driving before it failed), I had experience several instances of the car having trouble shift out of neutral into drive and reverse, often with a delay in shifting and a slight jolt, which was barely noticeable, when it did shift. I had brought the car to the dealer, and they weren't able to find any problems and said that it worked fine. There were no error codes generated to indicate that there was a problem either. My vehicle

The bushing that attaches the shifter cable to the transmission may degraded and detached. Similar issue that was on recall for the 2013-2016 Ford Fusion.

The contact owns a 2017 Ford Fusion. The contact stated while driving at various speeds and depressing the accelerator pedal, the vehicle hesitated to respond and made an abnormally loud sound. There was no warning light illuminated. The vehicle was taken to an independent mechanic, where an oil change was performed; however, the failure persisted while driving. The contact stated that the following day, she noticed that oil was leaking from the vehicle onto the ground. The vehicle was taken to the dealer, where it was confirmed that the oil change was performed correctly. The dealer diagnosed that oil was leaking from the transmission. The dealer informed the contact that the transmission needed to be taken apart to determine the source of the leak. The dealer advised the contact to trade the vehicle in due to the significant cost of labor. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 175,000.

The contact owns a 2017 Ford Fusion. The contact stated while shifting from park(P) to drive(D), the vehicle failed to respond. The contact stated that the vehicle responded as needed after the second attempt. The power train warning light was illuminated. The contact stated that the failure recurred while shifting to drive(D) and to reverse(R) in a drive-thru. The contact stated that the vehicle was undrivable. The vehicle was towed to an independent mechanic, where it was diagnosed and determined that the transmission shifter cable bushing had failed and needed to be replaced. The vehicle was not repaired. The contact related the failure to an unknown recall. The dealer was notified of the failure. The manufacturer was notified of the failure and informed the contact that the VIN was not included in a related recall. The manufacturer referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 98,500.

My vehicle Check Engine light came on and after taking it to the Ford dealership they said that there is a coolant intrusion and the short block needs to be replaced as well as the cylinder head gasket. The repairs they told me would be over $10,000. I am not able to make that payment happen and the car is now sitting in the yard. I am the only owner. I never received anything about something being wrong with these parts and then they tell me about it being messed up. I did some research and they did issue a recall on these same exact issues, but my Vin was not apart of it so my car will not be getting fixed. I would like to see why my car was not included in it and how I can get it fixed.

The contact owns a 2017 Ford Fusion. The contact stated that while the vehicle was parked on several occasions, the check engine warning light illuminated. Additionally, the contact stated that while driving at various speeds, the check engine warning light illuminated intermittently. The vehicle was taken to the dealer where it was diagnosed and determined that the engine needed to be replaced due to a coolant intrusion into cylinder #1. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 76,000.

The contact owns a 2017 Ford Fusion. The contact stated while driving at an undisclosed speed, the vehicle briefly vibrated, and there was excessive white smoke coming from the exhaust. The contact stated that the message "Low Coolant Level" was displayed, and the check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the spark plugs. The vehicle was repaired, but the failure reoccurred. The vehicle was then taken to the dealer, who diagnosed a failure with the fuel injectors. The vehicle was repaired, but the failure reoccurred. The vehicle was taken back to the dealer, and the contact was informed there was a misfire in cylinder #2. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was unknown.

There is a coolant intrusion into the vehicle’s engine, which has in turn created the need for a new engine entirely. This issue is known in 2017 Ford Fusions and vehicles have been recalled but only those made in certain manufacturing areas. The car is currently at the ford dealer for service and the dealership informed us this is a known issue and the engines have been recalled previously. After our own research it is clearly a known issue and should be recalled across the board. This vehicle is under 100,000 miles and inoperable, due to a manufacturer error. This needs to be made right and be an active recall for the 2017 ford fusion. There was no warning. I was driving one day at about 50 mph when the car lost all power to the engine and immediately slowed down on me. There is nothing safe about this and I would expect a company such as Ford, to make this right.

The coolant leaked into the engine. The dealership said it needs a new engine. I had no problems with the car until all of a sudden the overheat light came on. Regular maintenance has been done. The car is in great condition. Less than 72,000 miles.

My brakes are faulty sometimes I’m not able to stop like I should. I also have transmission problems. When I put the car into reverse or drive I hear a loud boom. It is getting worse by the day. I see that the transmission is on a recall as well.

I drove through a strip mall shopping center on 8/13/2024, without warning, my 2017 Ford Fusion's engine shut down and I could not re-start the engine. There was no "Check Engine" light. The shutdown later proved to be caused by the failed Mas Air Flow (MAF) sensor, Ford Part #Part #: AFLS195 (8V2Z12B579A). My understanding is that the MAF sensor sends data to the Powertrain Control Module (PCM) to deliver the specific amount of fuel that’s proportional to the airflow and without that information, the engine just stops. I read, the MAF sensor failure shutdown occurs in vehicles of many makes. I was in a shopping center when the engine shut down, leaving me stranded in the traffic, but minutes before I was in 45 MPH speed limit traffic on a main multi-lane thoroughfare. Had the engine shut down had occurred then. I may have been in a dangerous situation. In fact, an Auto Zone general information article on MAF failure stated, "These issues can create dangerous situations causing accidents and injury." There needs to be a fail safe that, when the sensor fails, like for example that causes the PCM to default value that does not cause a shutdown while activating the "check engine light."

Engine coolant leaks into the cylinder block due to a manufacturing defect. Car needs a new engine.

Engine ran rough on startup. Coolant temperatures increased causing the car to reduce power while driving on the freeway at 60MPH. Refilled coolant as the levels were low. The check engine light appeared on the instrument panel. The code was a P0301 which is a cylinder #1 misfire. Replaced all spark plugs and ignition coil for cylinder #1. The vehicle was taken to an independent service center where a diagnostic test was performed. The diagnostic showed coolant intrusion into engine cylinder #1 which resulted in engine failure. The failure mileage was approximately 54,000.

The contact owns a 2017 Ford Fusion. The contact stated while driving at various speeds occasionally, the vehicle stalled. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the engine needed to be replaced. The vehicle was taken to another independent mechanic for a second opinion where it was confirmed that the engine needed to be replaced. The vehicle was taken to a local dealer where it was diagnosed that the short block needed to be replaced. The vehicle was not repaired. Upon further investigation, the contact related the failure to Technical Service Bulletin: 22-2134: however, the VIN was not included. The manufacturer was made aware of the failure. The failure mileage was approximately 75,554.

While trying to pass another car, my car stalled and would not speed up, then the high temp light came on then it cut off. it has been diagnosed with coolant intrusion by Kirk Brothers which is where I bought it.I can't understand why ford will not do something about this. I guess someone will have to get killed before something gets done. I can't afford to get the car fixed and it's my only vehicle. I commute 40 miles every day to work and have no other option than to drive this unsafe car. I'm scared for my life but if I don't go to work, I cant provide for my family or pay for this car. my car has all the criteria i see on the ford's customer satisfaction page, why is it not on recall. And it was made at the Hermosillo, Mexico plant which has a recall but not on my car.. i don't understand why.

The contact owns a 2017 Ford Fusion. The contact stated while driving 50 MPH and making a left turn, the power steering failed to function as intended. The contact stated that the steering wheel had seized and became difficult to maneuver. The vehicle was taken to the dealer where it was diagnosed with rack and pinon failure. The contact was informed that the rack and pinion needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 69,236.

The contact owns a 2017 Ford Fusion. The contact stated while driving at an undisclosed speed, the vehicle started running abnormally rough, after which the check engine warning light illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the spark plugs and ignition coils, resulting in an engine misfire. The vehicle was repaired; however, the failure reoccurred. The contact stated that later, while driving at an undisclosed speed, the engine started overheating, after which there was a burning odor inside the interior of the vehicle, prompting the contact to pull over to the shoulder of the roadway to turn the vehicle off. After restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular occurrence. The check engine warning light was illuminated. The vehicle was towed to an independent mechanic, who diagnosed with head gasket failure. The vehicle was not repaired. After investigating the failure, the contact related the failure to Technical Service Bulletin: 19-2375. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 85,000.

The contact owns a 2017 Ford Fusion. The contact stated while starting the vehicle and shifting to drive(D), the vehicle failed to respond. The vehicle was towed to an independent mechanic, where it was diagnosed that the transmission shifter cable bushing had failed. The vehicle was repaired; however, the failure recurred. The dealer was notified of the failure and informed the contact that the vehicle could not be repaired under NHTSA Campaign Number: 22V413000 (Power Train) because the VIN was not included. The dealer informed the contact that a fee would be charged for the repair. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

Excessive blue smoke from tailpipe, car overheats on road, fails emission tests. Local repair shop diagnosed as bad head gasket due to improper engine block engineering design, known problem Ford 2017 1.5 Ecoboost Engine, per mechanic.

The contact owns a 2017 Ford Fusion. The contact stated that while placing her grandchild in the car seat in the rear of the vehicle, she became aware of mold inside the vehicle. The contact stated that the rear passenger’s side and the trunk had mold. The contact stated that water had leaked into the vehicle from the overhead light. The contact stated she was constantly sick and had ear infections. The vehicle was taken to a dealer. The vehicle was inspected; however, the contact was unsure of the results. The dealer informed the contact that the failure was a known issue; however, the repair would be an out-of-pocket expense. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 60,000.

Twice while driving my motor stalled and the engine light came on. once the motor shut off completely. white smoke comes from the tail pipe. I took the car to kirk brothers ford greenwood Ms. which is where i bought the car and they diagnosed it as having coolant leaking into the engine. They will not fix it because they say there is no recall. I bought the car in November of 23 and it had less than 80,000 miles on it.

The contact owns a 2017 Ford Fusion. The contact stated that the check engine warning light appeared on the instrument panel. The contact initially took the vehicle to an independent mechanic where a code reader detected an engine misfire in cylinders #2 and #4. The contact personally replaced all four engine coils and spark plugs; however, the check engine light returned soon after the repair. The vehicle was taken to a dealer where a diagnostic test was performed. The diagnostic showed coolant intrusion into engine cylinders #2 and #4 which resulted in engine failure. The engine was replaced. The manufacturer was notified of the failure and the contact was informed that there were no recalls on the vehicle. The contact was given a case number. The contact was then referred to the NHTSA Hotline to report the failure. The failure mileage was approximately 118,000.

I am unable to change gears on my vehicle because the bushing on the shifter cable has degraded and no longer holds the shifter cable in place. This has caused me to be stuck blocking traffic in busy shopping centers. I have to make sure to apply my parking break because I never know if my car really is in park. I have had the full shifter cable replaced 3 times and I have replaced the bushing 2 times all I'm a 16 month period.

The contact owns a 2017 Ford Fusion. The contact stated while driving at an undisclosed speed, the vehicle stalled with the check engine warning light illuminated. The vehicle was restarted; however, the failure recurred. The vehicle was taken to the dealer where the vehicle was diagnosed and determined that there was coolant leaking into the engine. The contact was informed that the engine needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The failure mileage was approximately 125,000.

In regards to the automatic transmission and torque converter. On May 14th 2024, while driving in a school parking lot at a speed of less than 5 MPH, I attempted to reverse my vehicle. To my surprise, the car did not respond and failed to move. After this attempt, I shifted the gear into drive, and the vehicle initially moved for about five seconds before becoming immobilized again. This malfunction left my car stuck in the middle of parking lot traffic, creating a potentially hazardous situation. Despite the engine starting without any difficulty, the vehicle remains unresponsive and cannot be driven in either forward or reverse. This issue has not only caused inconvenience but also raised concerns about safety, as it has rendered the vehicle inoperable. There was a message on the dashboard with a wrench that stated "Powertrain: See Owners Manual"

2017 Ford Fusion (87,000 miles): Check engine light was illuminated. Visited independent garage next day. approx $700 repairs did not fix the issue. Light came on a second time the following week. Took back to independent garage and was told it was a historical alert and not an active alert. Alert cleared. several days later the light came on again. Called to make dealer appointment. While waiting for the appointment, the overheating warning message came on. Stopped at the dealer who topped off coolant. 3 days later with almost no driving in between, dealer diagnosed Coolant Leak, misfire cylinder #2 - similar to information available online - coolant almost empty. All vehicle maintenance and 4 previous recalls properly maintained for vehicle. No known recall notice related to the Ford Fusion Coolant Leak known issues. Cost of repair quoted at $9,000 to replace engine. car not drivable and will take a month to repair. vehicle not repaired yet. I don't understand why my vehicle wasn't recalled if it's a known issue for this model.

The contact owns a 2017 Ford Fusion. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated, and the temperature gauge indicated that the vehicle was overheated. The vehicle was taken to an independent mechanic where it was diagnosed with coolant leak and engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 70,000.

The contact owns a 2017 Ford Fusion. The contact stated while operating the vehicle, the check engine warning light illuminated, and the vehicle stalled. The vehicle was towed to the local dealer who diagnosed that engine coolant was present inside the cylinders, and the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 76,000.

The contact owns a 2017 Ford Fusion. The contact stated that while driving at an undisclosed speed, the transmission experienced rough shifting from first to second gear. Additionally, the engine was misfiring. The check engine warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed that the transmission needed to be replaced. The vehicle was then taken to two other independent mechanics, and it was determined that the transmission needed to be replaced as well as the engine due to coolant intrusion into the engine. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 60,790.

The contact owns a 2017 Ford Fusion. The contact stated that the vehicle was shaking while idling, and then hesitated to accelerate. The contact stated that the engine overheated while driving at highway speeds of 50 MPH or higher. The check engine warning light was illuminated with a misfire. The vehicle was taken to the dealer who diagnosed that there was a coolant intrusion into the engine. The engine was replaced under warranty. The contact stated that the failure became persistent. The contact stated that the failure occurred after driving approximately 5 miles or while driving 45 MPH. The vehicle was returned to the dealer who diagnosed the vehicle with coolant intrusion and that the engine needed to be replaced again. The dealer informed the contact that the VIN was no longer covered under warranty. The vehicle had not been repaired. The manufacturer was made aware of the failure and a case filed. The manufacturer confirmed that the VIN was not covered under recall or warranty. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 28,000.

My car has been diagnosed with the known engine coolant leak issue with the 2.0L engines in the 2013-2018 Ford Fusions. It just now today, 8/1/2024, threw up a check engine light and I went to an ASE certified technician and they diagnosed it to be the same problem Ford has covered in their own technical service bulletins.

The contact owns a 2017 Ford Fusion. The contact stated that after starting the vehicle and attempting to shift to drive(D), the gear shifter failed to move out of park(P) and required to be hit to move out of park(P). The power train warning light was illuminated, and the message "See Owner's Manual" was displayed. The contact stated that the failure had been recurring daily. The dealer was notified of the failure. The vehicle was not diagnosed or repaired. The contact related the failure to an unknown recall. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 93,415.

Coolant intrusion into cylinder causing spark plug corrosion and warping of head. Confirmed by dealer that this is a known common issue with the engine and requires the engine to be replaced. Only warning sign on my car was an occasional misfiring that I brought the car in for within a week of noticing. Told that there was a recall on the model but not my specific car and it has expired so nothing can be done.

Engine cylinder cracked, coolant intrusion into cylinder. Engine had to be replaced. Vehicle only had 54,776 miles.

My engine started to act up so I took it to the dealership. I was told that there was coolant intrusion in the cylinder head due to manufacturer known defect and that my vehicle was unsafe to drive and that the recall for this issue was expired. I was told my vehicle was unsafe to drive as it could hydrolock and cause an accident. This is a frightening issue that should not have a time limit given the fact that it can cause the engine to suddenly lock up which could cause a serious even fatal accident. This issue was confirmed by the dealer technician. There were no warning lamps untill the failure.

Shift cable bushing failed. I attempted to back out of a parking spot when the dash lit up with a Shift System Failure. Put on the emergency brake, turned off the car, and popped the hood. The bushing had broke and was laying on a piece of metal under the shift cable.

The contact owns a 2017 Ford Fusion. The contact stated on several occasions when the vehicle was started, the check engine warning light illuminated. The vehicle was taken to a dealer where it was diagnosed and determined that the engine needed to be repaired. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 55,730.

The contact owns a 2017 Ford Fusion. The contact stated that while driving at various speeds the vehicle would not properly accelerate. The vehicle was taken to the local mechanic who diagnosed that the transmission was faulty. The transmission was rebuilt and the failure was remedied. The vehicle later experienced engine failures causing the check engine light to illuminate, a slushing liquid sound was present inside the dashboard and the vehicle had experienced harsh driving. The vehicle was taken to the local dealer who diagnosed that the engine coolant was present inside the engine cylinders and the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 78,000.

The contact owns a 2017 Ford Fusion. The contact stated while driving at an undisclosed speed, the vehicle sputtered, and the engine overheated. In addition, the check engine warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed with coolant intrusion into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 108,500.

My car is a 2017 Ford Fusion with a 1.5 liter eco boost engine. 2 weeks ago my check engine light came on. I brought my car and there was apparently a coolant leak that caused my entire engine to cease and I was told by ford my entire engine needs to be replaced for over 8500 dollars. My car is under 67000 miles. The coolant problem was stated to me as something that is seen by a lot of these engines. I did research to find out that this has been a common occurrence with fords carrying these types of engines. The coolant leak could lead to engine stopping in the middle of driving! I have a [XXX] son and a baby on the way. Knowing ford is still letting people drive these cars is unsafe and on top of that making people pay for something that is their fault. Because of this I am financially struggling and am so angry that this could have resulted in something much worse. There is even a class action law suit relating to this happenings against ford and this coolant leak problem. I reached out to ford support and they have stated they are aware this is an issue, but nothing has been recalled yet. So now I am forced to pay for a new engine! Ford is at fault and i am now paying thousands of dollars I do not have. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2017 Ford Fusion. The contact stated while driving at various speeds, the accelerator pedal was depressed, and the vehicle accelerated violently. The engine temperature and check engine warning lights were illuminated. The vehicle was taken to a local dealer where it was diagnosed that the engine needed to be replaced. The vehicle was not repaired. The vehicle was diagnosed by an independent mechanic with cylinder #3 misfire due to a coolant leak. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 95,005.