2017 Ford Fusion complaints

The contact owns a 2017 Ford Fusion. The contact stated that when the vehicle was started, the check engine light warning light illuminated. The vehicle was taken to a dealer where it was diagnosed and determined that there was coolant leaking into cylinder #3. Additionally, there was a crack in the short block, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 78,000.

The contact owns a 2017 Ford Fusion. The contact stated that while driving at an undisclosed speed, the vehicle revved aggressively while depressing the accelerator pedal. The contact stated that the check engine warning light was illuminated. The vehicle was taken to a local independent mechanic where two burned spark plugs were discovered and replaced. The contact stated that while driving away from the independent mechanic, the failure reoccurred. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 103,000.

Faulty torque converter and transmission range control module. Repaired both and now the vehicle shifts hard while driving.

Shift system failure. 2023 replace plastic piece that was not a recall on 27 but was a recall on all other models. Last week shift system failure $706 to replace shifter picked up car Saturday. Today car is being towed back for shift system failure again. Car will not go out of park. I have all receipts and invoices from.

The contact owns a 2017 Ford Fusion. The contact stated that while driving at an undisclosed speed, the vehicle shuddered, and smoke came out the exhaust system. The check engine warning light was illuminated. The vehicle was towed to an independent mechanic, where it was diagnosed; however, the independent mechanic was unable to repair the vehicle. The vehicle was towed to another independent mechanic and was diagnosed with a coolant leak and coolant intrusion in cylinder #2. The independent mechanic suggested to the contact to take the vehicle to a dealer. The vehicle was not repaired. The vehicle was then towed to a dealer where it was diagnosed with coolant intrusion. The vehicle was not repaired. The contact related the failure to Customer Satisfaction Program 19B37. The manufacturer was made aware of the failure and advised the contact to call the NHTSA Hotline to report the failure. The failure mileage was approximately 86,500.

The contact owns a 2017 Ford Fusion. The contact stated that on several occasions while driving at various speeds, the check engine warning light illuminated. The vehicle was taken to an independent mechanic twice to be diagnosed. The contact was made aware of an engine misfire and that there was coolant intrusion into the combustion chamber. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 51,000.

Engine light came on. Took it for repair and found coolant is leaking into the firing chamber resulting in the need for a longblock engine replacement. I was told I could keep driving it but it stranded me on a highway. It has been inspected by the dealership in Louisburg Kansas and two other auto shops.

2017 Ford Fusion has 52,000 miles and needs an engine. Price of new engine and install 9,000. All service completed by Ford om required basis, but now needs an engine at 52K miles.

I took our 2017 Ford Fusion in a couple of weeks ago for a service code showing we had a misfire on #2. We had the repair completed which included new plugs and coils. This past week, the car showed an alert that said the car was overheating. I drove it to the service center and the car gave me an alert that the computer had reduced power to lower the temp of the engine. The mechanic just called me and said that we have coolant in the cylinder. They said this is a known problem and that it is listed under TSB 22-2229 which superseded TSB 22-2133. I have called Ford and Ford dealerships and they sent me to this site to file a complaint. Their answer was that they couldn't fix it until the NHTSA told them to fix it--even though they stated they have seen a lot of these issues.

While driving my Ford Fusion to the Local Ford Dealer (Monday 7.1.2024) for the scheduled Oil change the check engine light came on. I informed the Service writer at the dealership upon arrival. He stated they can complete the oil change but, could not check that problem with the engine light coming on due to the fact you have to make an appointment to have the car serviced. At that time I did make an appointment for that service to have my car inspected for the following Monday (7.8.2024). on my way home the car started to run rough, like it was not running on all cylinders. On Friday 7.5.2024 I contacted an independent service mechanic took my car to an independent service mechanic. He ran a diagnostic test. he determined that coolant was leaking into cylinder #2, he stated it was due to either a broken head gasket or a crack block. The vehicle was taken to the dealer, by a tow truck on the same day. On Monday the Ford dealer diagnosed that coolant was leaking into cylinder #2, and it was determined that the engine needed to be replaced. The car has 119,000 miles. It is out of warranty. The vehicle was not repaired. The Service writer informed me that this is a common problem with the 1.5 Eco boost engine. He also stated that this has been a problem since 2014 engines. The Service writer referred me to the Ford Customer Service Department. I contacted the customer Service Department. The manufacturer was made aware of the failure. The Representative informed me that because

The contact owns a 2017 Ford Fusion. The contact stated that while her son was driving 55 MPH, the vehicle began to shake and vibrate, prompting the driver to pull over to the shoulder of the road and turn off the vehicle. The vehicle then failed to restart. The check engine warning light was illuminated. The vehicle was towed to an independent mechanic, who determined that there was no compression in cylinder #2, resulting in damages to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 106,000.

The contact owns a 2017 Ford Fusion. The contact stated while driving 50 MPH, the engine overheated. The check engine warning light was illuminated. The local dealer was not contacted, and the vehicle was not diagnosed or repaired. The vehicle was taken to an independent mechanic, who determined that there was coolant intrusion into the engine, causing a misfire in cylinder #3. The manufacturer was contacted and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 180,000.

The contact owns a 2017 Ford Fusion. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The contact also stated that the vehicle shuddered abnormally at start-up. The vehicle was taken to an independent mechanic, where it was diagnosed with a misfire in cylinder #4. The vehicle was repaired. The contact stated that the check engine warning light was illuminated and the engine overheated. The vehicle was taken back to the independent mechanic, where it was diagnosed with coolant leaking into the engine and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 101,000.

I was driving the car and it started to overheat so I pulled over. I then drove the car to my home and it had a miss in the engine along with white smoke coming out of the exhaust. After getting home I checked the coolant and it was low so i filled it up and as the car sat there idling you could see the coolant disappear and the white smoke and rough idle. I could not see where the coolant leaked out on the ground. I also had to have the transmission replace at the dealership I bought it from due to transmission complete failure. Time to recall this make and model. 1. Engine, Transmission failure 2. Sitting along the highway in the middle of no where.. a woman, you can guess, not safe!! 3.Yes Transmission replaced by dealership and Engine confirmed by service center to have coolant in cylinders. 4. No warning lights at all for either. Only temp gage for overheating.

The contact owns a 2017 Ford Fusion. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with coolant intrusion into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 29,100.

The contact owns a 2017 Ford Fusion. The contact stated while starting the vehicle, the vehicle experienced rough starts, shuddered, and made an abnormal sound. The contact was unsure if a warning light was illuminated. The contact stated that the failure persisted while driving at 65 MPH. The contact pulled to the side of the road, where the contact's husband met the contact and drove the vehicle back to the residence. The vehicle was taken to the dealer, where it was diagnosed that there was coolant intrusion into cylinder #4. The dealer determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and a case was filed. No further assistance was provided. The failure mileage was approximately 81,571.

The contact owns a 2017 Ford Fusion. The contact stated while driving at various speeds and making sharp turns, the rear end of the vehicle made an abnormal popping sound and was swaying from side to side. The vehicle was taken to a tire mechanic, where it was determined that the rear differential had failed and needed to be replaced. The vehicle was then taken to another independent mechanic, where it was determined that the rear differential bushing needed to be replaced. The vehicle was not repaired. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 145,000. The VIN was unavailable.

The contact owns a 2017 Ford Fusion. The contact stated that while the vehicle was parked, the contact selected drive(D); however, the gear shift selector reverted to park(P). The power train warning light was illuminated. The contact inspected the shifter cable bushing and became aware that the shifter cable was not connected. The contact connected the shifter cable. The vehicle was taken to a dealer where it was diagnosed that the shifter cable bushing and cap needed to be replaced. The vehicle was repaired. The failure mileage was 114,677.

The contact owns a 2017 Ford Fusion. The contact stated while driving approximately 30 MPH and attempting to decelerate, the brake pedal was depressed to the floorboard. There was no resistance from the brake pedal. The contact was able to coast to Firestone parking lot. The vehicle was inspected by an independent mechanic who diagnosed that the driver’s side rear brake hose had fractured, and lost brake fluid. Additionally, the passenger’s side brake hose showed a possible fracture. The rear brake hoses were replaced. The manufacturer was made aware of the failure and confirmed that NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic) only included the front brake hoses. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 100,900.

The check engine light began coming on. I took it to the mechanic to determine what may be going on, but he could not find anything. The check engine light continued to come on. Took it back in for deep-dive diagnostics. Service Charging System came on - randomly and intermittently - took it to two different mechanics. At this time problem was intermittent and not consistent. Three mechanics attempted to dive deep into the situation but could not find it. They ruled out the alternator and other issues they suspected. The coolant and Temperature lamps came on once. I immediately stopped driving and checked the coolant. Then, I had mechanics check the coolant and make sure all was good. I took it to another mechanic, and he said it was now throwing all kinds of codes. Took vehicle to local Ford dealership where I was told I needed a new motor and it was not covered by Ford. The cost would be over $13,000. Upon my own investigation, I found that this is a common and recurring problem with this motor. This vehicle has 94k miles on it. In 2022, we purchased it with 78k miles on it for my son to go to college in. Now, I am being told by Ford that the motor will cost more than the car actually did.

The contact owns a 2017 Ford Fusion. The contact stated that when the vehicle was started, the contact stated there was an abnormal amount of white smoke coming from the exhaust tips. The contact stated that the failure was persistent. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 45,000.

Engine light came on while driving on the highway with no other warnings or symptoms that could be noticed during standard operation. Vehicle was taken in to Ford for service the next day and it was discovered that coolant was leaking into cylinder #1 due to the design of the engine long block. Coolant intrusion into the cylinder was causing the cylinder to misfire, as well as engine overheating. If I had not taken the vehicle in for service immediately, overheating would have continued, leading to engine failure while actively driving. THIS IS A KNOWN ISSUE BY FORD AFFECTING SOME OF THEIR 2.0L ECO BOOST ENGINES. Ford issued a technical service bulletin (TSB 19-2346) for its technicians on how to diagnose and fix this defect in December 19th of 2019. Ford service told me the repair would not be covered in any extended coverage or powertrain coverage from the factory.

The contact's son owns a 2017 Ford Fusion. The contact stated that while her son was driving at 45 MPH, the check engine warning light was illuminated, and the temperature gauge increased to hot. Additionally, the contact stated that the vehicle lost motive power and failed to accelerate above 35 MPH. The vehicle was taken to a dealer where it was diagnosed and determined that the engine needed to be replaced due to a head gasket leak that caused coolant intrusion in the engine. The vehicle was repaired. The failure mileage was 94,000.

The contact owned a 2017 Ford Fusion. The contact stated that while driving at approximately 40 MPH and depressing the brake pedal, the vehicle failed to respond. The vehicle hit a stop sign, which flew and hit the passenger's side window of the vehicle. The vehicle then hit a privacy fence and crashed into an electrical pole. The air bags failed to respond. The contact stated that she hit her chest against the steering wheel and hit the back of her head against the front driver's side seat headrest. The contact's husband arrived at the scene and transported the contact to the residence. The contact was later taken to the hospital, where she was informed that she had sustained loss of 20 percent of her hearing, loss of smell and taste, and intermittent dizziness due to an internal fluid leak in the back of her head. The contact was still receiving medical assistance. A police report was filed. The vehicle was towed and totaled. The contact later received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic), which she related to the failure. The dealer was not notified of the failure. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 60,000.

RECEIVED A NOTICE ON MY DASH STATING THE SHIFT SYSTEM HAS A FAULT AND SERVICE IS REQUIRED. I AM UNABLE TO PUT MY CAR INTO REVERSE, DRIVE, OR ANY GEAR. IT IS CURRENTLY STUCK IN PARK. THIS IS A KNOWN ISSUE FOR FORD FUSIONS BETWEEN THE YEARS OF 2013-2020. IN 2017 FORD RECALLED 259,182 CARS DUE TO A FAULTY SHIFTER CABLE.

The contact owns a 2017 Ford Fusion. The contact stated that while driving at an undisclosed speed, the contact noticed a loud knocking sound coming from the engine compartment. The vehicle was taken to the dealer where it was diagnosed with a fractured flex plate. The contact was informed that the flex plate needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The contact was informed that the repair was not eligible for coverage under Customer Service Program: 22N12. The failure mileage was approximately 160,000.

The contact owns a 2017 Ford Fusion. The contact stated that while driving at an undisclosed speed, the vehicle was shaking and failed to accelerate above 40 MPH. An unknown warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed with coolant intrusion into cylinder #2, and it was determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The contact was advised to file a complaint with the NHTSA Hotline. The failure mileage was approximately 70,000. The VIN was unavailable.

The antifreeze leaks into the engine due to a KNOWN manufacturer design flaw, is available to inspection upon request and appointment made. Mine and others safety are at risk due to the fact that if the engine seizes up while driving, could lead to a sudden crash. Problem confirmed by a local mechanic. Not been inspected by anyone else other than a different independent mechanic. The first sign of a problem is a check engine light, followed by a sputter in the engine and lack of consistent speed control, first appeared in February, and lead to 2 sets of spark plugs being replaced

The contact owns a 2017 Ford Fusion. The contact stated that the vehicle was experiencing excessive coolant consumption. The check engine warning light was illuminated. The vehicle was taken to the local dealer and to a second dealer, Norm Reeves Ford Superstore (18900 Studebaker Rd, Cerritos, CA 90703), where the vehicle was diagnosed with coolant intrusion in cylinder #2, and the failure was related to TSB Number: 22-2229. The dealers determined that the engine assembly needed to be replaced. The vehicle was not repaired and remained with the second dealer. The manufacturer was notified of the failure and a case opened. The failure mileage was approximately 76,900.

The contact owns a 2017 Ford Fusion. The contact stated while starting the vehicle, the vehicle was shuddering, with the check engine warning light illuminated. The vehicle was taken to an independent mechanic, where it was determined that the failure was related to Ford Campaign Number: 21N12. The contact stated that the failure persisted while starting and while driving. The vehicle was taken to the dealer, where it was diagnosed that there was coolant intrusion into the engine. The dealer determined that the engine needed to be replaced and informed the contact that the vehicle was not covered under Ford Campaign Number: 21N12. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 75,000.

The contact owns a 2017 Ford Fusion. The contact stated while driving at an undisclosed speed, it was difficult shifting gear. The contact stated that the vehicle was slow to respond. The check engine warning light was illuminated. The vehicle was towed to an independent mechanic, and the contact was informed that the vehicle was experiencing transmission failure. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 17V427000 (Power Train). The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 153,000.

The vehicle has started going through coolant and the exhaust has a sweet smell. It has the 1.5 litre ecoboost that has an active recall. I believe this is the issue. We still owe more than its worth and cannot afford to have a known recall issue cost us our transportation. It is only a matter of time before it destroys itself. I previously owned a 2014 fusion 2.0 that blew the motor due to the same issue. I had to put a new motor in that car. We picked the 1.5 engine since there were no reported issues at the time of purchase in 2022.

The contact owns a 2017 Ford Fusion. The contact stated that the vehicle shook abnormally while starting. The check engine warning light was illuminated. The contact stated that the engine had previously been replaced. The vehicle was taken to an independent mechanic, who diagnosed that there was coolant intrusion into cylinder #2 and determined that the engine needed to be replaced for the second time. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 64,000. The repairs were made in August of last year but the mechanic stated an additional $8,200 is need for more repairs.

The contact owns a 2017 Ford Fusion. The contact stated that while the vehicle was parked, the gear shifter independently shifted into reverse. The contact stated that the failure caused the vehicle to roll away. The vehicle then struck a parked Police vehicle. The contact stated that the failure had occurred several times. The contact stated that several times while in reverse, the gear shifter independently shifted into the park. The vehicle was not repaired or diagnosed by an independent mechanic or the dealer. The manufacturer was made aware of the failure. The failure mileage was unknown.

The contact owns a 2017 Ford Fusion. The contact stated while driving at an undisclosed speed, the vehicle stalled in the middle of the road and the coolant warning light illuminated. The vehicle was pulled to the side of the road where it was restarted and taken to an independent mechanic where the coolant fluid was inspected and refilled. The contact stated that the next day, the failure reoccurred, and the vehicle was unable to be restarted. The vehicle was towed to a local dealer where it was diagnosed with a water pump failure that caused the engine to malfunction. The vehicle was not repaired. The manufacturer was made aware of the failure however, no assistance was provided. The contact stated that while researching online, the contact became aware of an ongoing failure with similar vehicles. The failure mileage was approximately 67,000.

The contact owns a 2017 Ford Fusion. The contact stated that while driving at an undisclosed speed, the vehicle experienced an engine misfire, shuddered, and then stalled. The check engine warning light was illuminated. The contact was able to restart the vehicle, and the vehicle operated as needed. The vehicle was taken to the dealer, where it was diagnosed with a coolant leak into the cylinder which caused engine damage. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact researched online and related the failure to Customer Satisfaction Programs 21N12 and 19B37. The manufacturer was made aware of the failure and confirmed that the vehicle was not included in the Customer Satisfaction Programs. The failure mileage was approximately 55,800.

Check engine light was activated on my 2017 Fusion Titanium a week ago. Took car to the dealership on 5/25/24 and was informed that a coolant leak had caused a "milkshake" in the engine, which (as many others are reporting) now needs to be replaced--at a cost of $8000. Vehicle went out of warranty in late 2023.

The contact owns a 2017 Ford Fusion. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The contact took the vehicle to an independent mechanic to be diagnosed. The contact was informed that the spark plugs needed to be replaced. The spark plugs were replaced; however, the following day the check engine warning light illuminated again. The vehicle was taken to the dealer where it was diagnosed with coolant leaking into the engine, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 51,000.

Coolant intrusion into cylinder 2 cause misfires and lead to failure 2.0L fusion platinum with 90,0000 miles Noticed low coolant level, sloshing novices behind the dash). Machine said the did hear any, I was quite loud for 6 months. Always on excel and sometimes waterfall sounds at stops. Flushed and replaced coolant. Pressure tested 40 min. Sloshing noises started 3 days later. Level Dropped again and caused a missfire. All plugs replaced. Pressure test overnight, no leaks or coolant drop per dealer. Sent home with a nice bill and statement saying nothing is wrong. Rep gets frustrated why I keep asking why and were is the coolant going. Recommended I buy an extended warranty plan. 3rd time same misfire. Called and told me there is coolant in the cylinder and is $9,500 to replace. I wish the customer could she the photos from the scopes. It’s just hard to trust people The cars not worth that going to another dealer to trade in 🙏🏻

I recently experienced a problem with my 2017 Ford Fusion. The check engine light came on and the car was riding rough. I took it to a local mechanic and he determined that the spark plugs needed to be replaced. He replaced them and did a tune up and the car seemed fine. Two days later the check engine light came on again and the car started riding rough again. I took it back to the same place and he said one of the spark plugs blew again. He did some more research and found a TSB regarding my issue. Their is a known design flaw in these cars that were manufactured between 2017-2019 that allows coolant to leak into the engine. I made an appointment with a Ford dealer to confirm and I was told that my engine would need to be replaced. At this point, when I started the card, white smoke started billowing out of the exhaust and the coolant light illuminated. I have no choice but to replace the engine at my own expense since my warranty has expired. I did extensive research on this and found cases where people's cars have caught on fire. There are also reports of the car shutting down while on highways. Ford is aware that this is a design flaw but has not issued a recall. Thank you.

My brakes are grinding squealing/rattling and i have pads replaced, no rotor wear, not sure what’s wrong. I’ve brought my car in to be serviced 3+ times and have left with no fixed car and worse brakes. When i bring up issues with my car that are related to the recalls the car has, they tell me those recalls don’t apply to my car although im having the same problems. My brakes have progressively gotten worse/louder and the pressure on my pedals is not the same. I’m scared to drive my car and i have been trying to get it fixed for months. This is not the only problem im having, my gas tank “farts” constantly and my car will stall and shut off unless i turn off auto start stop. There is no recall on this yet it’s a KNOWN problem. It makes the car undriveable.

HELP My vehicle is experiencing the 2017 Ford Fusion 2.0 EcoBoost coolant leak. Seems to be common among thousands of ecoboost engine since 2010. Proven engine defect & current class action law suite. My dealer wants $8000. That is a lot of money for us. To replace engine (May 15th 2024). Can you help with information, what should I do, signing up for Class action lawsuit. I’m probably going to pay the $8000. Because dealer is refusing to cover cost and we are desperate to get vehicle back in use. Also my vehicle when VIN is ran shows no recall but clearly fulls into recall category???? Confused on that. Can you please contact me with ANY help

The contact owns a 2017 Ford Fusion. The contact stated while driving approximately 55 MPH, the vehicle lost motive power. The contact stated that no warning light was illuminated. The contact was able to drive the vehicle to the workplace. The contact stated that when she shifted the vehicle into reverse(R) the vehicle hesitated and then jolted into gear. The contact turned the vehicle off and then shifted into drive(D) and the vehicle hesitated and jolted into gear. The contact had taken the vehicle to an independent mechanic who scanned the vehicle and retrieved DTC code: P0657. The mechanic referred the contact to a dealer. The vehicle was not repaired. The contact had not taken the vehicle to a dealer. The manufacturer was not informed of the failure. The failure mileage was approximately 170,000.

2017 ford fusion se with roughly 70,000 miles blew its engine in route to Wisconsin from Illinois. Less than 1.5 hrs into the drive, highway, steady speed, sudden drop in speed and white smoke out the back. Immediately pulled off road and happened to be within minutes from a Ford dealership so I dropped it there. Today, [XXX] they advised that the engine rebuild + new turbo would be a 12,000 repair. The car itself is worth about $10-12k in good condition. This car has had no major issues and has been regularly maintained at a ford dealership. Regular oil changes and any repairs were done with Ford! Now, the 3rd cylinder has heavy scoring which is causing pressure issues and oil blowing out the dipstick. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

2017 Ford Fusion engine failed while driving in heavy traffic on I10 due to low coolant level/high engine temperature as described in campaign 22-2229 (vehicles equipped with a 2.0L EcoBoost engine may exhibit a low coolant level, white exhaust smoke and/or a runs rough condition with or without an illuminated malfunction indicator lamp (MIL)). Replaced engine assembly (62,897 miles) at the direction of Ford Dealer.

White smoke started to come out the tailpipe. Check engine light came on a day later. Had codes run, misfire cylinder 4. Changed the spark plugs. Cleared up for a couple of days. Came on again when car struggled to start. Noticed coolant was low after engine temperature warning came on. Pulled over immediately. Checked the coolant and oil for cross contamination. Had my car towed to a shop to look at. Found out it had a blown head gasket causing coolant to leak. Have had the car a couple of years and love it. Was made aware of potential coolant intrusion issue (that is known in fusions and escapes) months after I bought it. The repair from ford will be, replace the short block and head gasket, which will cost me several thousand dollars. Car is at 135k miles.

The contact owns a 2017 Ford Fusion. The contact stated that after shifting from park(P) into drive(D), the gear shifter erroneously shifted back to park(P). The vehicle was taken to the local dealer who diagnosed that the shifter cable bushing was faulty and needed to be replaced. The shifter cable bushing was replaced, and the vehicle was repaired; however, the failure reoccurred. Additionally, while operating the vehicle, the steering wheel abruptly jerked to the left. The vehicle was taken to the local dealer who determined that the front ball joints were faulty and needed to be replaced. No further information was available. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was provided. The approximate failure mileage was 100,000.

The contact owns a 2017 Ford Fusion. The contact stated while driving 35 MPH, the accelerator pedal was depressed; however, the vehicle failed to respond as needed. The contact stated that the vehicle started losing motive power and stalled with the power train failure warning light illuminated. The contact was able to restart the vehicle, but the failure persisted, and the contact drove the vehicle to a safe location. The vehicle was towed to the dealer where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 114,000. The VIN was not included.

The contact's daughter owns a 2017 Ford Fusion. The contact stated that while his daughter was driving at approximately 20 MPH, the gear shifter inadvertently shifted into park(P). The shift system fault warning light illuminated. The vehicle was towed to the residence and the contact inspected the vehicle and became aware that the shifter cable was detached from the shifter cable bushing. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 125,000.

1. Vehicle went into "limp mode" while driving on the highway. 2. Safety was at risk - Starting slowing down immediately in rush hour traffic. Could not accelerate. Pulled onto shoulder. 3. Dealer could not reproduce. 4. Not inspected by manufacturer, police, or insurance. 5. No warning lamps lit prior to incident. Vehicle running normally prior to incident. Restarted the car and issue was no longer present.