2017 Ford Fusion complaints

The contact owns a 2017 Ford Fusion. The contact stated while driving 45 MPH, the check engine warning light illuminated. The vehicle was taken to the dealer and the dealer stated that coolant was leaking into the engine and that the vehicle was previously repaired under Customer Satisfaction Program: 19B37. The vehicle was not repaired. The manufacturer was contacted and stated that the vehicle was not under recall and advised to contact the NHTSA Hotline for assistance. The failure mileage was 108,000.

The contact owns a 2017 Ford Fusion. The contact stated that while shifting into drive(D) or reverse(R), the vehicle inadvertently shifted to park(P) instead. There were no warning lights illuminated. The vehicle was towed to an independent mechanic who informed the contact that the gear box needed to be replaced. The mechanic repaired the vehicle. The local dealer was not contacted. The manufacturer was not contacted. The failure mileage was approximately 50,000.

The contact owns a 2017 Ford Fusion. The contact stated that while shifted into reverse(R), the gear shifter inadvertently shifted back into park(P). The contact stated that she attempted to shift in another gear however, the gear shifter reverted to park(P). The power train warning light was illuminated. The vehicle was towed to an independent mechanic where it was diagnosed that the gear shifter assembly had failed and needed to be replaced. The vehicle was repaired. The dealer was not notified of the failure. The manufacturer was notified of the failure and provided a case number and advised the contact to call the NHTSA Hotline. The failure mileage was approximately 50,000.

The contact owns a 2017 Ford Fusion. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. Additionally, the ABS warning light illuminated intermittently and the steering wheel seized. The vehicle was taken to an independent mechanic, who informed the contact there was a failure with the serpentine belt. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.

The contact owns a 2017 Ford Fusion. The contact received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that while driving at an undisclosed speed, the brakes seized. The vehicle was towed to the dealer. The vehicle was not repaired. The failure mileage was 101,000. VIN tool confirms parts not available. The contact stated her and the mother in law traded in a different car, the dealer took the mother in laws name of the document and used the $5,000 and applied it towards this vehicle without permission.

The contact owns a 2017 Ford Fusion. The contact stated that while driving at an undisclosed speed, she attempted to stop the vehicle however, the contact had to apply added pressure and pump the brake pedal multiple times to coast the vehicle to a stop. The brake warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the brake line was leaking brake fluid, and that the brake line needed to be replaced. The vehicle was repaired. The contact then stated that she received notification of the NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic) however, the dealer was contacted, and the contact was advised to call the NHTSA Hotline. The manufacturer was notified of the failure and the contact was informed that parts were not available for the recall repair, and informed that paperwork would be processed but no further assistance was provided. The failure mileage was approximately 112,252. VIN tool confirms parts not available.

The contact owns a 2017 Ford Fusion. The contact stated that on several occasions when the brake pedal was depressed, there was a delay in responding, with the vehicle jerking. No warning lights were illuminated. The vehicle was taken to an independent mechanic however, the failure could not be duplicated. The vehicle was not repaired. The contact received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic) and related the failure to the recall. The manufacturer was not made aware of the failure. The approximate failure mileage was 76,000.

Over the last 11 months when I am driving I go to back into a parking spot and the gear shifter gets stuck in neutral and will not move. I have to turn the vehicle off and turn it back on to move it. This leaves me sitting in the middle of the parking lot at risk to get hit

The contact owns a 2017 Ford Fusion. The contact received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulics) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact’s husband owns a 2017 Ford Fusion. The contact stated that while the vehicle was parked, the vehicle failed to shift into gear. The transmission system failure message was displayed. The vehicle was towed to the dealer where it was diagnosed that the transmission shifter cable bushing failed, and the shifter cable bushing needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the VIN was not included in a recall. The failure mileage was approximately 78,500. The VIN was unavailable.

The contact owns a 2017 Ford Escape. The contact stated that while driving approximately 35-45 MPH, the check engine warning light illuminated. The vehicle was taken to the local dealer where it was diagnosed that there was internal engine failure. Additionally, antifreeze was leaking into the spark plugs and the engine was overheating. The vehicle was repaired. The manufacturer was contacted, and the contact was referred to the NHTSA Hotline. The failure mileage was approximately 101,000. The VIN was not available.

Vehicle transmission suddenly goes into what seems to be a limp mode and shifts really hard going into reverse and through all the gears and starts jerking

The contact owns a 2017 Ford Fusion. The contact received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that while her son was making a right turn and depressing the brake pedal, the pedal went to the floorboard but failed to stop the vehicle. The contact stated no warning light was illuminated. The driver was able to slow down the vehicle and park at a nearby parking lot. The vehicle was not drivable and was towed to the residence. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 140,000. VIN tool confirms parts not available.

The contact owns a 2017 Ford Fusion. The contact stated while driving out of a parking space, the brake pedal was depressed, but the vehicle failed to respond. The contact pulled into a parking space and coasted the vehicle to the curb until it stopped. The message "No Brake Fluid", and a message regarding the parking brake were displayed. Additionally, the contact stated that brake fluid had leaked significantly onto the ground. The vehicle was towed to the dealer to be diagnosed. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic); however, the parts to do the recall repair were not yet available. The vehicle was not diagnosed nor repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and informed the contact that the part was not yet available, and that she would be charged for a rental vehicle assistance. The failure mileage was approximately 40,300. VIN tool confirms parts not available.

Safety recall on brake fluid leak

The contact owns a 2017 Ford Fusion. The contact stated that while driving approximately 35 MPH and approaching a stop, the brake pedal was depressed but the vehicle failed to respond. There were no warning lights illuminated. The contact continued to drive the vehicle to her residence. The contact's father checked the vehicle and noticed that the brake fluid was low and added brake fluid. The contact received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 76,776. VIN tool confirms parts not available.

The contact owns a 2017 Ford Fusion. The contact received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed, and the brake pedal was spongy. The brake pedal went to the floorboard. The check engine warning light was illuminated. The vehicle was towed to the dealer; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and confirmed that parts were not yet available. The failure mileage was approximately 82,000. VIN tool confirms parts not available.

The contact owns a 2017 Ford Fusion. The contact received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulics). The contract stated that on several occasions while driving at various speeds, the vehicle was shaking with an abnormal sound coming from the rear of the vehicle. The battery warning light flashed on and off, and the check engine warning light illuminated. The vehicle was taken to an independent mechanic and the contact was informed that an unknown part needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unavailable.

The contact owns a 2017 Ford Fusion. The contact received notification of the NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic) however, the parts to do the recall repair were not yet available. The contact then stated that while driving at an undisclosed speed, she depressed the brake pedal to slow the vehicle however, she had to depress the brake pedal to the floorboard to stop the vehicle. The ABS warning light and the brake fluid warning light illuminated. Additionally, the contact stated that upon inspecting the brake fluid reservoir she became aware that the brake fluid level was low. The contact added two cans of brake fluid and then became aware of a brake fluid leak near the driver’s and passenger’s side tires. The local dealer was contacted, and an appointment was scheduled. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was approximately 119,000. VIN tool confirms parts not available.

The contact owns a 2017 Ford Fusion. The contact received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulics) however, the part to do the recall repair was not yet available. The contact stated that while driving at various speeds, the brake pedal was depressed, and there was a loud screeching sound coming from the wheels. The ABS, Service Advance Trac, and Advance Trac warning lights were illuminated. Additionally, the contact stated that there was condensation under the front of the vehicle after the vehicle was parked. The contact also stated that while the cruise control was activated the vehicle decelerated with the service vehicle warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the brakes needed to be replaced. The vehicle was not repaired. The failure mileage was approximately 80,000.

The contact owns a 2017 Ford Fusion. The contact stated while driving approximately 35 MPH, the vehicle started to lose forward momentum. The contact depressed the accelerator pedal and the vehicle only revved and had not gained forward momentum. The contact stated no warning light was illuminated. The contact had the vehicle towed to an independent mechanic where it was partially diagnosed and determined that the torque convertor and transmission had failed. The contact was informed that the failure was related to an unknown NHTSA Campaign. The contact researched online and related the failure to NHTSA Campaign Number: 17V427000 (Power Train). The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 100,000.

The contact owns a 2017 Ford Fusion. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed but the vehicle failed to slow as needed. The contact stated that the brake pedal was depressed and remained on the floorboard. The contact received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. VIN tool confirms parts not available. The failure mileage was approximately 106,000.

The contact owns a 2017 Ford Fusion. The contact stated that the brake pedal was depressed to the floorboard with the low brake fluid warning light illuminated. The contact added brake fluid to the reservoir; however, the failure persisted. The vehicle was taken to a dealer and the contact was informed of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulics) however, the part to do the recall repair was not yet available. The contact was provided an estimate to repair the vehicle outside of the recall but declined to pay for the repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The vehicle was not repaired. The failure mileage was 62,598. VIN tool confirms parts not available.

The contact owns a 2017 Ford Fusion. The contact stated while driving at various speeds, the brake pedal was depressed to the floor however, the vehicle failed to properly slow down as needed. There were no warning lights illuminated. The contact veered over to the side of the roadway. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

The contact owns a 2017 Ford Fusion. The contact stated that while the vehicle was parked, the vehicle failed to start. Additionally, while driving at an undisclosed speed, the transmission shifted out of gear unintendedly. The contact stated that the passenger's and driver's side windows failed to operate as needed. The contact also noticed excessive fluid underneath the vehicle. The contact related the failure to NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic). The vehicle was taken to the dealer, who performed unknown repairs to the vehicle; however, the failure recurred. The manufacturer was made aware of the failure. The failure mileage was unknown.

The shifting was not working when making the selected gear and it was driving in an unintended direction when it was selected reversed. The car was driving forward when the operator selects was in reversed.

The contact owns a 2017 Ford Fusion. The contact stated that while operating the vehicle, the check engine warning light remained illuminated, with a message that the #2 cylinder was misfiring. Additionally, there was white smoke coming from the exhaust. The contact stated that the vehicle was shaking and vibrating, and the coolant level was low. The vehicle was taken to the local dealer who diagnosed that there was water and coolant in cylinder #2, causing severe damage to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 86,000.

The shifting was not working when making the selected gear and it was driving in an unintended direction when it was selected reversed. The car was driving forward when the operation selects was in reversed. The car was accelerated by itself when I was driving the car and the dashboard did not gave me any warning light that something in the car need attention.

The contact owns a 2017 Ford Fusion. The contact stated while driving 10 MPH and depressing the accelerator pedal, the vehicle failed to respond and lost motive power. The contact was able to veer to the side of the road. The contact stated that upon shifting into gear, the vehicle failed to respond and made abnormal sounds. The contact turned off and restarted the vehicle twice, and the contact continued shifting into gear until the vehicle responded, however, the vehicle would not exceed 2 MPH. The contact was able to drive to the nearby residence, where the failure reoccurred. The power train warning light illuminated and a message advising to see the Owner's Manual was displayed. The dealer was not notified of the failure. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 110,000. The contact stated that the issue occurred about 10 minutes from their home and the powertrain light did not come on until then. The contact took a video of the failure as it was happening and is also seeking reimbursement for the new transmission that was installed.

The contact owns a 2017 Ford Fusion. The contact stated that the vehicle failed to start and required to be jumpstarted. The contact stated that the failure occurred intermittently. The contact stated while driving at various speeds, the vehicle stalled inadvertently. The contact stated that the failure mostly occurred while coming to a complete stop. The contact stated that on some occasions, the ABS warning light would illuminate and the ABS would make abnormal sounds prior to the failure; on other occasions, the check engine warning light was illuminated and a message indicating that the vehicle was overheating was displayed. The contact stated that the vehicle was towed three times out of the five to a Cadillac dealer and a Ford dealer. The dealers replaced the water pump, the alternator and an unknown part; however, the failure persisted. Additionally, the contact stated that the vehicle would lose electrical power while the battery was fully charged. The vehicle was not repaired. The contact later received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic) that he related to the failure. The manufacturer was not notified of the failure. The failure mileage was approximately 80,000.

The contact owns a 2017 Ford Fusion. The contact stated that while driving at 40 MPH, the brake pedal was depressed; however, the vehicle failed to stop immediately causing the contact to rear end the vehicle in front of her. The contact sustained injuries to her neck and back but did not receive medical attention. A police report was filed.The vehicle was taken to a brake specialist, who informed the contact there was no brake fluid in the vehicle due to a leak on the front brake flexible hose. The contact related the failure to NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic). The manufacturer was not made aware of the failure. The failure mileage was approximately 80,000.

The contact owns a 2017 Ford Fusion. The contact stated while attempting to shift into gear, the gear shifter seized, and required to be manually hit to shift into the desired gear. There were no warning lights illuminated. The contact stated that the failure had been recurring intermittently. The vehicle was taken to a transmission specialist, where it was diagnosed that the transmission needed to be replaced. The vehicle was repaired; however, the failure persisted. The message to "See Owner’s Manual" was displayed. The dealer and the manufacturer were not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 84,000.

The contact owns a 2017 Ford Fusion. The contact stated after refueling the vehicle, the vehicle failed to start on the first attempt. The vehicle then shuddered and started independently. The contact stated that the failure occurred several times after refueling the vehicle. Additionally, the contact stated that the vehicle was shuddering while shifting into gear and would shudder uncontrollably while in reverse (R). The contact also stated that upon coming to a complete stop, the vehicle shuddered and shut off. The contact was able to restart the vehicle. The contact stated that he would shift into neutral (N) or park (P) to prevent the failure from occurring while at a complete stop. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, where the EVAP purge valve assembly and the spark plugs were replaced. The check engine warning light turned off; however, the failure persisted. The vehicle was taken back to the mechanic, where it was diagnosed that the torque converter needed to be replaced and related the failure to NHTSA Campaign Number: 17V427000 (Power Train). The dealer and the manufacturer were notified of the failure and informed the contact that the VIN was not included. Both the dealer and the manufacturer referred the contact to the NHTSA Hotline for assistance. The vehicle was not repaired. The failure mileage was approximately 155,000.

The contact owned a 2017 Ford Fusion. The contact stated that while driving at approximately 45 MPH, he depressed the brake pedal to make a right turn when the vehicle failed to respond. The contact applied pressure to the brake pedal and pumped the brake pedal several times to slow the vehicle with no success. As a result, the vehicle skipped a bridge and then crashed into a building. The air bags failed to deploy. The contact sustained bruising to the chest that required medical attention. A police report was filed. The vehicle was towed to a tow lot and deemed a total loss by the insurance company. The contact then received notification of the NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic). The dealer nor the manufacturer was not notified of the failure. The failure mileage was approximately 84,000.

The contact owns a 2017 Ford Fusion. The contact received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving approximately 15 MPH, she heard an abnormal clicking noise as she depressed the brake pedal. The contact stated that the vehicle kept moving forward. The contact started pumping the brake and suddenly the vehicle lost power steering assist and became very stiff. The contact stated that the brakes, traction control, and Hill Start Assist warning lights were illuminated. The contact let the vehicle coast to a stop and turned the vehicle off and on and the power steering returned. The contact stated that the brake failure had become constant. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the failure was related to NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic) and parts were not yet available. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was 142,245.

The contact owns a 2017 Ford Fusion. The contact received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2017 Ford Fusion. The contact stated while driving at various speeds and depressing the brake pedal, the vehicle jerked and hesitated while responding. There was no warning light illuminated. The contact stated that the failure had been reoccurring. The contact received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The vehicle was taken to the dealer and test driven. The contact was informed that no issues were found. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.

The contact owns a 2016 Ford Fusion. The contact stated that while depressing the brake pedal; brake fluid was seen leaking from underneath the front passenger’s side wheel. Additionally, the vehicle would not immediately start while pressing the brake pedal and START/STOP button. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure. The failure mileage was 138,000.

The contact owns a 2017 Ford Fusion. The contact stated that while parked, the ignition button and brake pedal were depressed, but the brake pedal was stiff and failed to depress as needed. The contact stated that there were unknown warning lights illuminated. The vehicle was towed to the residence. The contact received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and informed the contact that the part would be available in the third quarter of 2023. The failure mileage was approximately 65,000. VIN tool confirms parts not available.

The contact owns a 2017 Ford Fusion. The contact stated that the check engine warning light was illuminated. The warning light turned off after refueling the vehicle with fuel. The failure persisted and had gotten worse with the check engine warning light remaining illuminated. The vehicle was taken to a certified mechanic and the fuel pump was replaced. The check engine warning light remained illuminated. The vehicle was returned to the certified mechanic who stated that the fuel tank needed to be replaced. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 88,000.

The contact owns a 2017 Ford Fusion. The contact stated while driving 45-60 MPH, he heard a rattling sound coming from the vehicle. There was no warning light illuminated. The vehicle was taken to the dealer and the dealer stated that the flex plate was cracked. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was 78,000.

Complete engine failure due to a known defect in the 1.5L Ford ecoboost engine in my 217 Ford Fusion. This has left me with a repair that will cost $8,000 to replace the engine for a vehicle with 98,000 miles. No assistance offered from the manufacturer after reaching out.

Failure of vacuum pump caused the brakes and engine to fail on the highway. No warning indications appeared until after the vehicle was brought to a stop. The vehicle was diagnosed at Riser Ford. The mechanics claim that a plastic part in the vacuum pump system broke. After further research I found that this a common occurrence with the Eco boost engines. An investigation is warranted, Ford's negligence and poor build quality has become a safety concern.

The contact owns a 2017 Ford Fusion. The contact received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated that while coming to a stop at a stop signal, the vehicle jerked forward. The contact stated that the failure recurred after shifting into reverse(R). The contact also stated that while his wife was driving at an undisclosed speed, the brake pedal was depressed but the vehicle failed to respond. No warning lights were illuminated. The vehicle was taken to a local dealer, where it was diagnosed that the transmission needed to be replaced. The vehicle remained at the dealer awaiting the repair. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The approximate failure mileage was 105,000.

Car shut off a few times while driving then restarted. Now it will not start at all. No codes. Replaces everything. Not safe if it cuts off while driving. Called dealer I’m out of warranty. Looked up on forums said this is happening to others also.

This is the rubber bushing problem on the automatic transmission shift system. I saw that recalls were made for Ford Fusion from 2013 to 2016, but 2017 models were excluded which is my own model. I returned home and tried to reverse my car into the parking lot. But it failed. When I attempted to put vehicle back to reverse or drive, vehicle switched back to park. and an error code appeared saying "shift malfunction." I was charged $501 for the repairs but just saw that this was recall issue for other model years. Thats why I wish to see if ford can reimburse me for the repairs.

The Ford Fusion suffered a brake and engine failure. Ford mechanics claim it is due to a plastic part in the vacuum pump. This vehicle is completely unsafe and is prone to mechanical failures that snowball into hazardous driving conditions.

Check engine light came on, ran codes P0302, misfire on cylinder 2. Took to dealer, need to replace motor due to coolant leak in cylinder at cost of $8400 car only has approximately 80,000 miles on it

The contact owns a 2017 Ford Fusion. The contact received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Brake failure - major near miss accident on Sunday March 26, 2023.