Page 9 of 20 · complaints 401–450 of 997

2015 Ford Fusion complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2015 record →

Electrical System
Filed Jun 23, 202265,000 milesTN

The contact owns a 2015 Ford Fusion. The contact stated while driving 65-70 MPH, the messages: "Failed to Connect to AC Control System”, “SRS Air Bags System Malfunctioning" and "Blind Spot Visual System Not Working" were displayed. Additionally, the vehicle went into limp mode independently and would not accelerate over 65 MPH. The contact stated upon parking the vehicle, the doors and windows failed to unlock. The contact banged the front driver's side door several times and the door finally unlocked. The contact was also able to unlock the rear driver's side door after several attempts. However, the front and rear passenger side doors remained locked. The vehicle was taken to the dealer but the dealer declined to assist. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 65,000.

Service Brakes
Filed Jun 22, 2022CA

The brake lights stay on permanently, even when the pedal is not pressed, and even when the car is turned off. This is clearly the same problem that Ford recalled these Fusions for in other states.

Structure › Body
Filed Jun 21, 2022TX

Passenger door will not close.

Unknown or Other
Filed Jun 20, 2022MT

Automotive Warning Lights: Multiple Light Syndrome (dash indicator lights) - at times while my vehicle is running all the warning lights start coming on and my steering wheel starts to get tough to turn (almost like it doesn't have power steering at all). The only thing that takes it off is if I shut off my car and restart it. This happens almost 5 times a week. It will show ABS, power steering, check engine and a bunch of other things. Just had the bolts that were recalled on the steering wheel fixed but this is still an ongoing issue. The vehicle only has 58000 miles.

Electrical System
Filed Jun 18, 2022OK

Electrical system failure on multiple components. Upon start entertainment system (radio, nav, etc.) is inoperable, A/C does not function, windows will not roll down. Has happened on multiple occasions.

Engine and Engine Cooling
Filed Jun 17, 2022108,000 milesIN

The contact owns a 2015 Ford Fusion. The contact stated that while driving the vehicle, the check engine warning light remained illuminated. The vehicle was taken to an independent mechanic who diagnosed that the engine cylinders were faulty causing coolant to leak into the engine. The vehicle was towed to the local dealer who confirmed the original diagnosis and informed the contact that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 108,000.

Service Brakes, Hydraulic
Filed Jun 17, 202289,000 milesAL

The contact owns a 2015 Ford Fusion. The contact received notification of NHTSA Campaign Number: 22V011000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated while driving 50-55 MPH, the transmission started slipping. There was no warning light illuminated. The contact was able to drive to his residence however, upon parking and turning off the vehicle, the contact noticed that the brake lights remained illuminated. The contact then disconnected the fuse box to prevent the battery from draining. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 89,000. Parts distribution disconnect.

Exterior Lighting › Brake Lights
Filed Jun 15, 2022TX

The contact owns a 2015 Ford Fusion. The contact stated while driving at various speeds, the exterior rear brake light remained illuminated. The contact stated that the stopper on the brake pedal was missing. The contact stated that no warning lights were illuminated. The vehicle was not taken to the dealer or independent mechanic to be diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was unknown.

Engine and Engine Cooling
Filed Jun 15, 202273,000 milesAZ

The contact owns a 2015 Ford Fusion. The contact stated while driving 40 MPH, the check engine warning light illuminated and the vehicle started to shake abnormally. The contact pulled over because the vehicle failed to exceed 40 MPH. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that coolant was leaking into the spark plug cylinders. The vehicle was not repaired. The dealer and the manufacturer were contacted and notified of the failure. The contact was informed that the vehicle was not under recall and that the repair would be an out-of-pocket expense. The failure mileage was 73,000.

Structure › Body
Filed Jun 13, 2022CA

The latch on the driver door is stuck and I am unable to close my door. My car is a 2015 and I bought it used. I have not received a recall on this. I saw that there was a recall for this reason but it does not cover my year. What do I do?

Engine
Filed Jun 7, 2022IL

The car began to sputter when cold starting and after a couple of days the check engine light came on. I took the car to the dealership and they said the coolant system leaked into engine causing a cylinder to misfire. This resulted in the engine block cracking and was replaced. This was confirmed by two separate repair centers including a Ford dealership. There is currently a class action lawsuit because of this problem happening with Ford Ecoboost engines.

Wheels
Filed May 31, 2022WA

Swollen lug nuts and couldn’t get the drivers side front tire off at Ford dealership. I had to take my vehicle to Discount tire for them to get the lug nut off and replace all lug nuts.

Power Train › Automatic Transmission
Filed May 20, 2022170,000 milesGA

The contact owns a 2015 Ford Fusion. The contact stated while pulling and attempting to park the vehicle at work, the vehicle was shifted into reverse(R) however, the vehicle failed to respond. The gear shift indicator showed the vehicle in park(P) however, the gear selector was in drive(D). The contact stated that the vehicle failed to start. The vehicle was not towed and was not diagnosed nor repaired. There were no warning lights illuminated. The manufacturer was notified of the failure. The failure mileage was 170,000.

Power Train
Filed May 20, 202281,252 milesNC

The contact owns a 2015 Ford Fusion. The contact stated that while driving at an undisclosed speed, the vehicle lunged forward during acceleration. Additionally, the vehicle made a squealing sound while the brake pedal was depressed. The contact related the failure to the transmission and braking system. The vehicle was taken to the dealer where the mechanic replaced the body cam, overhead console, steering gear assembly, and rack and pinion. The failure recurred and the vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 81,252.

Air Bags
Filed May 20, 202238,000 milesTN

The contact owns a 2015 Ford Fusion. The contact stated while driving at an undisclosed speed, the air bag warning light illuminated. The contact stated that the vehicle was then taken to the dealer to be diagnosed. The contact was informed that the air bag seat position sensor needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 38,000.

Engine
Filed May 11, 2022KY

I am not sure what part or components, but I am experiencing a smell of some kind that is making me sick. As in, nausea, vomiting, sleepiness, headaches and migraines. This only happens when I am in the vehicle and only at certain times throughout the day. I've been vacationing for several months now and this is a reoccurring problem. When I am driving the smell is trying to put me to sleep and I have to pullover on the interstate to sleep and I have been putting the windows down to try to stop the reactions I am having. But, the smell continues even when the engine is not running. That is the best way I can explain the experience that I am having. Thank you so much and have an absolutely amazing day.

Engine
Filed Apr 28, 2022128,325 milesCA

The contact owns a 2015 Ford Fusion. The contact stated while her husband was driving 20 MPH, the vehicle started shaking. While the driver was depressing the accelerator pedal the vehicle failed to accelerate while the RPM continued to rise. The contact stated that the check engine warning light was illuminated. The driver was able to park on the side of the road. The vehicle was not drivable. The contact towed the vehicle to an independent mechanic and was informed that coolant was leaking into the engine. The mechanic was able to reset the computer but continued to experience failure. The vehicle was not repaired. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was 128,325.

Steering
Filed Apr 26, 2022IL

Steering Rack was faulty in the car, causing there to be no powersteering which makes the vehicles extremely hard to maneuver while in motion. hill assist and traction control warnings popped up and vehicle makes electronic like noises as you turned the wheel. Vehicles has been taken to an independent service center and issue has been confirmed. Looking at various forums, message boards, and speaking with my mechanic this is not an uncommon issue with Ford vehicles.

Fuel System, Gasoline
Filed Apr 26, 202276,000 milesNC

The contact's wife owns a 2015 Ford Fusion. The contact previously had the canister purge valve replaced on three separate occasions. The contact stated that while his wife was driving at an undisclosed speed, the vehicle lost motive power. The vehicle was taken to an independent mechanic and diagnosed with a cracked fuel tank. The mechanic informed the contact that the fuel tank needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 76,000.

Engine
Filed Apr 19, 2022GA

2015 1.5L Ecoboost misfiring/running rough/coolant level low. While driving highway speeds engine began to lose power and shutter ultimately shutting down causing significant lose of braking and steering. Prior to this incident the check engine warning light came on and after having it scanned, code 0302 (misfire in cylinder #2) had caused the warning light. I replaced all four coil packs and cleaned the spark plugs because they only had about 30k miles on them from recently being routinely replaced. Light came on again when this incident occurred and once the vehicle was able to be scanned again it displayed codes: P0300 (random misfire), P0301 (misfire in cylinder #2), P0304 (misfire in cylinder #4) and P1450 (unable to bleed fuel tank vacuum). The car is no longer able to be driven. As soon as I started researching online what the issue could be it became very apparent that I was not the only individual(s) to encounter this exact same problem. After spending hours upon hours reading all of the reports involving Ford and the 1.5L Ecoboost, I assumed that my troubles were over. However, that was not and still isn't the case. Ford has admitted to a "design flaw" in the engine block of the 1.5L and even redesigned it. They also issued a number of TSB's (Technical Service Bulletin) detailing the symptoms, solution and parts. What they did not and to date have not done is issue a recall or offer to repair the thousands of engines that are affected by their "design flaw". I rely

Service Brakes, Hydraulic › Pedals and Linkages
Filed Apr 18, 2022FL

2015 FORD FUSION. CONSUMER WRITES IN REGARD TO REIMBURSEMENT FOR REPAIRS RELATED TO NHTSA SAFETY RECALL 22V-011. THE CONSUMER STATED THE BRAKES WOULD NOT TURN OFF. THE FAILURE CAUSED THE BATTERY TO DRAIN.

Engine
Filed Apr 18, 2022FL

Coolant leak into the cylinders. Car overheating due to low coolant.

Power Train
Filed Mar 30, 2022NV

This car will randomly shut off while driving at any speed on hot days. The display will say "Transmission not in Park" then the instrument cluster will go dark and the engine shuts off. There is no check engine light and there are no ODB codes presented. I have to wait some amount of time, which varies, before it will turn on again. It has also not turned on from sitting for more than eight hours on two hot days. This is very much a safety issue and searching the Internet I find it is not uncommon with Ford Fusion and Escape vehicles with no discernible solution being presented. My auto shop has looked at the vehicle and replaced the fuel flow sensor but it did not fix the issue. I have replaced the key ignition switch and immobilizer ring and pulled every fuse and cleaned the contacts with no resolution.

Exterior Lighting › Brake Lights
Filed Mar 24, 2022132,000 milesGA

The contact owns a 2015 Ford Fusion. The contact stated that while driving at an undisclosed speed, the vehicle started to lose motive power while accelerating. The contact stated that the hill start assists warning light illuminated. The contact stated that after parking and turning off the vehicle she became aware that the brake lights were still illuminated, causing the battery to become drained. The contact stated that she had to disconnect the battery while the vehicle was parked to stop the battery from being fully drained. The contact stated that she then took her vehicle to an independent mechanic who diagnosed and determined that the failure was caused by faulty brake light switch. The manufacturer was notified of the failure and referred the contact to the NHTSA for assistance. The approximate failure mileage was 132,000.

Vehicle Speed Control
Filed Mar 23, 2022TX

As I was driving, it felt as if my car had turned off or had no fuel, but no engine lights came on and i had fuel in my tank. Also all my electrical stuff stayed on, only lost power on the accelerator. My safety and others safety was put at risk because there were no warning signs i just had no "Go power" and no one around me knew my car had no power which could lead to an accident, serious injury or death; if on highway traveling at high speeds and it randomly dies. I took my car to a mechanic and they stated everything was perfectly fine they did a full diagnostic and the computer didn't show any errors in operation. This happened 3 times in one day at random times, i could put the car in park and re-start and it ran fine. however i did have to hold the key forward longer for the engine to turn over.

Steering
Filed Mar 19, 2022IA

Driving along around town and the power steering suddenly went out causing the car to steer very hard.

Steering
Filed Mar 18, 202271,000 milesOH

The contact owns a 2015 Ford Fusion. The contact stated while driving and making a turn in the driveway, the steering wheel locked. There were no warning lights illuminated. The contact turned off and restarted the vehicle; however, the failure persisted. The vehicle was towed to the dealer where it was diagnosed that the steering gear box bolt was fractured. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was approximately 71,000.

Electrical System
Filed Mar 14, 2022FL

My car has approximately 97,000 miles on it. For the last 6 months, I've been getting alerts on my dashboard ("Service Advance Trak", "Hill Start Not Available", and one or two others). This happens at slow speeds and fast also when turning. When these alerts start, I lose power steering. I've also noticed that when I apply brakes at slow speeds, the ABS engages for a few seconds. I was told by the dealer that I needed a new battery but that was not the issue. I was driving with my kids in the car and it happen mid driving on the highway. I almost got into a serious accident but was able to gain control in enough time to steer out the way. This is a very dangerous issue and I see that it has been recalled but only on vehicles up North due to possible salt and water erosion with the snow. Now the dealership is suggesting to replace it costing 1800. This is absolutely ridiculous.

Service Brakes, Hydraulic
Filed Mar 4, 2022146,000 milesMI

The contact owns a 2015 Ford Fusion. The contact stated that while he was walking towards his vehicle, he noticed that the brake lights were illuminated. The contact stated that there was no key in the ignition and the light switch was in the off position. The contact stated while driving at approximately 40 MPH, the vehicle inadvertently started to deaccelerate. The contact stated that the vehicle failed to exceed 40 MPH. The vehicle was driven to the local dealer but was not diagnosed or repaired. The contact referenced NHTSA Campaign Number: 22V011000 (Service Brakes, Hydraulic) however, the VIN was not included. The manufacturer was made aware of the failure and the contact was referred to the NHTSA for assistance. The approximate failure mileage was 146,000.

Fuel System, Gasoline › Storage › Tank Assembly › Filler Pipe and Cap
Filed Mar 3, 202288,000 milesWV

The contact owns a 2015 Ford Fusion. The contact stated while driving at 25 MPH, the vehicle stalled. The contact did not notice any warning lights on the first failure, but in subsequent failures the check engine warning light illuminated. The contact stated that additionally there was a suction noise that started coming from the fuel cap when the vehicle would stall. The contact took the vehicle to the local dealer, where it was diagnosed that the purge valve needed to be replaced. The vehicle was repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 88,000.

Unknown or Other
Filed Feb 23, 2022AZ

My 2015 Fusion backup camera has been intermittent or non-working for several years. I took it to the dealer who said it would cost $600 to repair, so I have not repaired it. Now I see that they have recalled 2015-2017 Mustangs for the same reason and wonder if my Fusion has the same defect that the Mustangs do.

Wheels
Filed Feb 23, 2022VA

When replacing a flat tire it was noted that the lug nuts are swelling and distorted. The mechanic said they must be replaced as it is a safety hazard.

Engine
Filed Feb 14, 2022MI

Answer 1 engine and yes it is Answer 2 my car well driveing down the high way went in to limb mode and shut down Answer 3 yes ford dealer 2 diffrent times Answer 4 sudden and the light came on that said coolent over temp car in limb mode

Steering
Filed Feb 7, 202270,100 milesWV

The contact owns a 2015 Ford Fusion. The contact stated while driving 50 MPH, the power steering assist failed and the contact had to manually steer the vehicle. The dealer was made aware of the failure and scheduled an upcoming appointment for diagnostic testing. The manufacturer was made aware of the failure and referred the contact to file a complaint with NHTSA. The contact related the failure to NHTSA Campaign Number: 19V632000 (Steering) however, the VIN was not included in the recall. The failure mileage was approximately 70,100.

Power Train
Filed Feb 7, 2022150,008 milesMI

The contact owns a 2015 Ford Fusion. The contact stated that there was abnormal humming sound was detected inside the vehicle. Additionally, the vehicle was bouncing. There were no warning lights illuminated. The vehicle was taken to the local dealer where it was diagnosed that the bushing to the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was contacted however, no further assistance was provided. The approximate failure mileage was 150,008.

Service Brakes
Filed Feb 5, 2022FL

In August 2019 I reported to Ford that the brake lights were staying on all the time even when the car was shut off. I was still able to drive my car (Ford Fusion Hybrid 2015) to the Ford Dealer Ship in Sarasota. I was told they have to keep the car because it's a danger and not legal to drive with that kind of defect of my brake lights. I had to pay $ 1115.24 for the repair of the car . Ford had to replace the brake pedal assembly. My car was in the shop for a month. They also replaced the steering wheel bolt which was a recall 18S08. In my opinion I paid for a repair that is now a recall. Will I be able to get my money back and a compensation for not having a car for 1 month provided we are talking here about the same issue?

Steering › Hydraulic Power Assist › Power Steering Fluid
Filed Feb 4, 202253,000 milesMA

The contact owns a 2015 Ford Fusion. The contact stated that while driving approximately 40 MPH and attempting to make a right turn, power steering failed to cause him to be unable to turn properly. The contact stated that the loss of power steering caused him to slide off the road, however, he was able to brake and avoid a crash. The dealer nor the manufacturer were notified of the failure. The contact referenced NHTSA Campaign Number: 15V250000 (Power steering) as a possible solution. The failure mileage was 53,000.

Engine
Filed Jan 31, 202276,000 milesCA

The contact owns a 2015 Ford Fusion. The contact stated that the check engine warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed with needing the oxygen sensor replaced. The contact stated that the oxygen sensor had been replaced four times previously however, the failure recurred. The manufacturer was informed of the failure and informed the contact to call the NHTSA for assistance. The failure mileage was approximately 76,000.

Engine
Filed Jan 14, 2022KY

The check engine light came on and I immediately took it to the local Hunt Ford dealer. Upon inspection, there was leaking of coolant into the cylinders and now the engine has to be replaced. The total cost for repairs is approximately $8300. I'm told that the problem has been corrected in the new engines. After talking with Ford Service and a local car repair shop in Franklin, KY, I learned that this is a common problem with Fusions and Escapes and both have replaced many motors. Unfortunately, my car has not been recalled nor was I made of the widespread problem through Ford (my engine is a 1.5-liter EcoBoost 4-cylinder engine). I have done further research into the matter and I'm shocked and disappointed that Ford has not been transparent with consumers about this matter. I have taken immaculate care of my car, serviced it routinely, and always quickly responded to recalls. Now that I know more about the faulty engine, I do recall some random symptoms such as the car loosing a bit of power, smoke out of the exhaust, and the car shaking when started in the morning and having to restart it. All of the symptoms were random and did not consistently happen so I really didn't think much about it. I have a call into Ford's Customer Care Team and they are checking into the matter further. I noticed there's a class action lawsuit filed in Delaware about the engine problem. The firms representing the plaintiffs are Berger Montague PC and Capstone Law APC. I'm thankful that this issu

Power Train
Filed Jan 5, 2022NH

On January 1st I left my home to go to a store and noticed the cars shifter had a hard time finding the sport drive and would immediately pop into the regular drive mode. Upon leaving the store my shifter became extremely difficult to move into reverse to pull out of the parking spot. Once I got out of the spot it was even harder to move it into drive. Once it was in drive I drove it back into the parking spot and restarted the car. At this point it was still difficult to put the car into reverse so I figure I would drive the 5 minutes home and figure out what was going on after I got back. Upon getting home I went to put the car into park again and it was stuck in drive even though the shifter indicated the car was in park. I did some research and found there was a recall for certain 2013 - 2016 Ford Fusions because the bushing that connects the shifter cable to the transmission may degrade and break over time. On January 3rd I got the car towed to the dealership for the repairs and found that my car was not covered under this recall (Ford recall # 19S16, NHTSA Recall # 19V362000) as it was not manufactured at one of the locations identified under this recall. The dealership referred me to a corporate representative who told me they could not add my VIN to the recall, however they urged me to contact the NHTSA to see if my VIN could be added to this recall as this is the same issue as outlined within the recall.

Wheels
Filed Jan 5, 2022MO

Swollen lug nuts. 100,000 miles on vehicle. Had tires rotated at discount tires. They had a very hard time removing swollen lug nuts. Had to spend $60 to replace whole set.

Power Train
Filed Jan 5, 2022MD

The car recently misfired 3 times. I took into get oil change and have the misfire checked into. The misfires started 11/4/21. Car would run rough and then stall out. It would sit for a minute or two and start and run fine. There were no check engine lights or gage to show the car was running hot. I never dreamed it was a cracked cylinder. The Dealer performed EEC test diagnosis and found previous misfies in cylinder 1 in mode 6 of PCM. Found coolant level low, pressure tested cooling system and found that cylinder 1 with coolant intrusion. Short block replacement. I see online that there have been recalls on 2013 -2014 Ford Fusion and other 2013-2015 vehicles for this exact problem of a lack of coolant circulation causing an engine to overheat resulting in a crack in the cylinder head. In these models dealers were installing a coolant level sensor with supporting hardware and software at not charge to customer. Ford dealer is charging me $5,000 for short block replacement, which I feel is a defect of the Ford Engine Design. I purchased by car in Nov. 2014 so it only makes sense that this engine had the 2014 design problem. I declined repairs at that moment, to investigate the problem and asked for my car. The dealer stated they had to put my car back together so it would be about 20 mins. When I got the car back it seems to be running normal like when I took it in, but down the road about 3 miles the car started to sputter and stalled. After sitting a few minutes with flashe

Unknown or Other
Filed Jan 4, 2022NC

Ford Recall from 2019, #19S16 FAILED ..the bushing they replaced as part of this recall has failed, causing the same safety issue the original recall was supposed to fix. The car shifter is in park but the car remains in neutral. Serious safety issue. Brought car back to the dealer that originally did the recall repair, but they refuse to fix this issue as part of the recall and the manufacturer says the recall only covers this issue ONE time. The car has less than 55k miles on it, and it has only been 2 years since this recall repair was done (also, last year the car was hardly driven due to covid). The original recall covered several types of fords - so many car owners are unaware that this bushing will fail again. What recourse do consumers have when the recall repair does not fix this issue????

Air BagsCrash
Filed Jan 4, 2022IN

Was hit in a head on collision and air bags did not deploy

Engine
Filed Dec 11, 2021GA

The Car is making a sloshing sound in the engine, runs hot and will lose power due to overheating. This happen to me, forcing me to exit off the interstate (thank goodness I was near an exit). The check engine light also came on. Once the car cooled down (approx 45min) I was able to street drive home and have never been able to drive the car since. The code the car displayed once checked was P302/P1299. After looking online discovering a manufacturing defect from Ford causing coolant intrusion with this vehicles engine, I then got the vehicle towed to the dealership thinking the TSB (technical service bulletin) would cover the repairs needed (new engine long block) but it does not per Ford. The dealer gave me an invoice for the repair of over $8,500. The engine (1.5L, 2.0L) has several TSB's because for this issue from Ford but NO recalls to replace the engine. There are multiple years and models affected (2014-2019, Fusion, Edge, MKZ). I currently have a car that I can't drive and can't get any help from Ford to resolve the manufacturing defect. I hope you all can provide some help by encouraging Ford to recall the engines.

Electrical System › Horn
Filed Dec 2, 202192,620 milesDE

The contact owns a 2015 Ford Fusion. The contact stated that while driving at an undisclosed speed and making a turn, the horn inadvertently activated. The failure occurred on numerous occasions. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and referred the contact to file a complaint with NHTSA. The failure mileage was 92,620.

Unknown or Other
Filed Nov 30, 2021NC

The engine leaks coolant into the cylinder, which causes repeated overheat warnings which completely disengage the throttle.

Unknown or Other
Filed Nov 29, 2021MA

Driving in very heavy rain on I93 at about 40mph, exited highway, after about 5 miles, no power steering, many other functions stopped operating, limped into a parking lot, tried to reset everything by shutting off and back on, no change. Brought car to dealer, said they had to replace power steering unit, $2000. This happened when car was only two years old.

Unknown or Other
Filed Nov 23, 2021MA

The Display for sync / phone / radio / backup camera went black & now no display of backup camera etc. Reset does not correct problem. Fuse good. Disconnecting battery / reconnect does not correct. Known problem with other Fords Accessory Display Module & Screen. Very expensive failure.

Engine
Filed Nov 9, 2021PA

I was driving home from work at 10:30p. I pulled out of the parking lot at work when I lost power in the motor. Traffic was flowing and almost got T-bones. Right before I pulled it off the road it started to jerk like I was riding a bull. In the parking lot I shut it off and looked under the hood and checked everything but everything looked good. Started it back up and it started to run fine. So the next day it over heated took it to Ford and told them what was going on. They said someone bottom your car out so I turned it in to the insurance and they started a claim Ford fixed it. 2 days later it did It again over heated. Take it back in they fix it again pick it up again 2 days later over heats again. This is the third time it’s been in there and this time they say there is a TSB technical service bulletin-21-2269 that’s been out for over a year. At this point they tell me that no one has issued a recall on it. For the safety of others it should be recalled because if I had my kids in the call and got hit or killed over it someone would be paying.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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