2015 Ford Fusion complaints

I BOUGHT MY CAR IN OCTOBER OF 2015 (IT WAS PRE-OWNED) AFTER A COUPLE OF MONTHS I STARTED NOTICING THAT THE CAR UNEXPECTEDLY TURNS OFF WITH A MESSAGE SAYING, "TRANSMISSION NOT IN PARK" ON THE DASHBOARD SO I IMMEDIATELY TURN OFF THE CAR AND START IT BACK UP AND EVERYTHING WORKS FINE FOR A MONTH THAN THIS HAPPENS AGAIN. I CALL FORD CUSTOMER CARE MULTIPLE TIMES AND THEY TELL ME TO TAKE THE CAR TO THE DEALERSHIP AND HAVE THEM DO A DIAGNOSIS OF THE CAR, THEY DO, AND SAY "WE CAN'T FIND ANYTHING WRONG", IN THE FOLLOWING MONTH THE CAR SHUTS OFF WITH THE SAME MESSAGE POPPING UP ON THE DASHBOARD. I DO THE SAME PROCESS AND BEFORE. I EVEN CALL CUSTOMER CARE AGAIN AND THEY TELL ME THE SAME THING, SO I TAKE IT BACK TO THE DEALERSHIP AND THEY ALSO TELL ME THE SAME EXACT THING. THE THIRD TIME IT DOES IT AGAIN I CALL CUSTOMER CARE AND THEY STILL TELL ME THE SAME THING, BUT THIS TIME I REFUSED TO TAKE IT TO THE DEALERSHIP. NOW, I DRIVE FOR UBER AND I HAD A PASSENGER WITH ME AT THE TIME THAT HAPPENED. I WAS UNABLE TO STOP THE CAR BECAUSE THE BREAKS SEEMED TO BE LOCKED. AT THIS POINT I WAS DRIVING NOW A HILL.

TL* THE CONTACT OWNS A 2015 FORD FUSION. THE CONTACT STATED THAT SQUIRRELS ATE THROUGH THE MAIN WIRING HARNESS ATTACHED TO THE BATTERY. WHILE DRIVING 60 MPH, THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO THE DEALER AND REPAIRED. THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN BACK TO THE DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 21,900.

AIR BAGS DID NOT DEPLOY IN CRASH. DEALER REPAIRED SAID VEHICLE AND SEAT BELTS WORK SOMETIMES AS WELL AS INSTRUMENT PANEL. VEHICLE CONSTANTLY PULLS TO THE RIGHT. DEALER SAYS NOTHING WRONG. OTHER ISSUES BUT NOT SAFETY RELATED.

DRIVING ON MOST ANY ROAD ABOVE 30 MPH THE STEERING PULLS LEFT OR RIGHT UNPREDICTABLY. STEERING AT HIGHWAY SPEEDS THROUGH A LONG CURVE THE STEERING PULLS HARD CAUSING DIFFICULTY IN MAINTAINING DESIRED DIRECTION. THE SYMPTOMS I EXPERIENCE ARE WELL DOCUMENTED IN CLASS ACTION SUIT: CASE5:14-CV-02989-HRL. THE EPAS SYSTEM COUPLED WITH PDC (PULL DRIFT COMPENSATION) CAUSES THE STEERING EFFORT TO BE UNPREDICTABLE. ULTIMATELY THE CAR IS DIFFICULT TO HANDLE AT HIGHWAY SPEEDS.

THE PASSENGER SEAT AIR BAG SENSOR TURNS OFF, EVEN WHEN THERE IS A PASSENGER PRESENT IF THE SEAT IS HIGH OR IF THE SEAT IS FORWARD. IT HAPPENS WHEN WHEN THE CAR IS BEING DRIVEN UPHILL, DOWNHILL, FLAT ROAD AND STATIONARY.

ALERT TONES EMITTED BY THE REVERSE SENSING SYSTEM AND CROSS-TRAFFIC ALERT SYSTEM ARE SO LOW THEY ARE NEARLY INAUDIBLE WITH THE RADIO OFF AND THEY ARE INAUDIBLE WITH THE RADIO ON.

ADAPTIVE CRUISE CONTROL THE ACC ON MY TRUCK MALFUNCTIONS UNEXPECTEDLY AND FREQUENTLY WHEN PASSING LARGE TRUCKS AT HIGHWAY SPEED. WHEN IT MALFUNCTIONS, IT CAUSES COLLISION WARNING SYSTEMS TO ACTIVATE INCLUDING UNEXPECTED AND HARD BRAKING. I HAVE TAKEN THE TRUCK TO THE DEALERSHIP WHERE I PURCHASED IT TWICE FOR THIS PROBLEM. ONCE BEFORE AND ONCE AFTER THE RECALL. THERE WAS NOT CHANGE THE FIRST TIME AND AFTER THE SECOND TIME THE PROBLEM WAS REDUCED IN SEVERITY AND FREQUENCY BUT CONTINUES TO HAPPEN. MY SERVICE DEPARTMENT IS WILLING TO LOOK AT IT AGAIN, BUT SAYS THERE IS NOTHING TO DO THAT THEY HAVE NOT ALREADY DONE. THE UNEXPECTED BRAKING NOT ONLY IS A SURPRISE TO THE DRIVER, BUT IT ALSO MAY CAUSE VEHICLES FOLLOWING TO REACT INAPPROPRIATELY. THIS DANGER IS EXAGGERATED BECAUSE IT FREQUENTLY HAPPENS ON THE INTERSTATE WHILE PASSING LARGE TRUCKS.

TL* THE CONTACT OWNS A 2015 FORD FUSION. THE CONTACT STATED THAT WHILE MAKING A TURN, THE BRAKES PULSATED WHEN THE VEHICLE WAS STOPPED. IN ADDITION, THE CONTACT STATED THAT WHILE ATTEMPTING TO PARK, THE BRAKES VIOLENTLY PULSATED AND RESULTED IN AN UNINTENDED ACCELERATION. AS A RESULT, THE CONTACT CRASHED INTO A BUILDING. THE AIR BAGS FAILED TO DEPLOY AND THE SEAT BELT FAILED TO RETRACT. A POLICE REPORT WAS FILED. THERE WAS ONE UNKNOWN INJURY REPORTED THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000.

WHEN MY PETITE WIFE SITS IN THE PASSENGER SEAT THE AIRBAG REMAINS OFF. SHE IS 5'1, APPROXIMATELY 100LBS. THE DEALER STATED THE CAR WAS DESIGNED THAT WAY AND DID NOT WANT TO LOOK INTO THE ISSUE. WE HAD THE SAME PROBLEM WITH OUR 2010 SUBARU LEGACY, THOUGH I NEVER REPORTED IT. IS THIS CORRECT? ARE THE FRONT PASSENGER AIRBAGS FOR THIS CAR DESIGNED AND TESTED NOT TO GO OFF FOR SOMEONE HER SIZE?

WHILE THE CAR IN REVERSE, IF THERE IS A INCOMING TEXT MESSAGE FROM THE PAIRED PHONE, THE PICTURES FROM THE BACKUP CAMERA SOMETIMES COULD BE LOST AND BLACKED OUT. HENCE, INCREASE THE CHANCE OF COLLISION.

TL* THE CONTACT OWNS A 2015 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO A LOCAL DEALER FOR AN OIL CHANGE AND THE TECHNICIAN NOTICED THAT THE VEHICLE WAS LEAKING OIL FROM THE ENGINE. THE VEHICLE WAS REPAIRED. THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN TO A DIFFERENT DEALER WHERE IT WAS DIAGNOSED THAT THE FRAME UNDERNEATH THE VEHICLE WAS DRENCHED WITH OIL, RENDERING THE VEHICLE "HAZARDOUS". THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT DID NOT CALL BACK AS PROMISED OVER A WEEK AGO. THE FAILURE MILEAGE WAS NOT PROVIDED.

FROM THE BEGINNING I HAVE VIBRATION IN THE STEERING WHEEL AT VARIOUS SPEEDS SOME AT 40 MPH AND FROM 70-75 MPH. AT MY LAST SERVICE THEY DID REBALANCE THE TIRES WHICH HELPED SLIGHTLY BUT NOT TOTALLY.

THERE IS A DEFECT IN THE WIPER AND/OR WINDSHIELD DESIGN - IT IS EXTREMELY HARD TO SEE WHEN IT IS RAINING, EVEN JUST MODERATELY RAINING, AND EVEN WITH THE WIPER SPEED ON HIGH. I CAN'T TELL IF THE WIPERS ARE TOO SLOW, IF THE ANGLE OF THE WINDSHIELD PROMOTES WATER RETENTION, OR IF THE PROBLEM IS WITH THE WIPER MECHANISM DESIGN (INSTEAD OF GOING THE SAME DIRECTION, THE WIPERS START IN THE MIDDLE AND GO SEPARATE DIRECTIONS TO THE OUTSIDE EDGE). FURTHERMORE, EVERY TIME THE WIPERS MAKE A PASS THERE APPEARS TO BE A FILM ON THE GLASS THAT TAKES A FEW SECONDS TO CLEAR ' IT LOOKS SPLOTCHY, AND ISN'T AFFECTED BY TEMP/DEFROST AT ALL. AT NIGHT WHEN PASSING ANOTHER CAR OR UNDER STREET LIGHTS THIS MAKES A TERRIBLE GLARE, AND OF COURSE THE FASTER YOUR WIPERS ARE GOING, THE MORE "FILM" THERE WILL BE BECAUSE THERE'S NO TIME FOR IT TO CLEAR BETWEEN PASSES. I BOUGHT THIS CAR WITH 16 MILES ON IT AND NOTICED IT THE VERY FIRST TIME I HAD TO DRIVE IN THE RAIN (I'M NOW AT 7500 MILES). BETWEEN THE INADEQUATE PREVENTION OF WATER ACCUMULATION AND THE STRANGE FILM, THIS CAR IS VERY DANGEROUS TO DRIVE IN THE RAIN, ESPECIALLY AT NIGHT. BEYOND THIS, I HAVE NOTICED FOR QUITE A WHILE THAT THE EXHAUST/MUFFLER MAKES A LOUD VIBRATION NOISE, AND AT TIMES THE TRANSMISSION SHIFTS VERY HARD WHEN APPLYING BRAKES (DOWNSHIFT) OR WHEN FIRST ACCELERATING.

I RENTED A FORD FUSION IN PITTSBURG FOR 10 DAYS. IT HAD ELECTRIC SEATS THAT WERE VERY DIFFICULT TO POSITION TO A COMFORTABLE POSITION. I AM 62 YEARS OLD AND HAVE TRAVELLED EXTENSIVELY FOR THE LAST 8 YEARS, SO I AM USED TO RENTALS AND AIR TRAVEL RISKS. FROM THE 2ND DAY IN THE FUSIONS, I WAS FEELING A PAIN IN MY RIGHT LEG ( CALF). WHEN I RETURNED HOME IN NH 10 DAYS LATER, I WENT TO SEE MY DOCTOR WHO SENT ME FOR AN ULTRASOUND WHICH FOUND THE INCIDENCE OF THE DVT. I AM UNDER TREATMENT NOW AND AM OK, BUT AM CONCERNED THAT THE ERGONOMICS OF SOME VEHICLES MAY BE CONTRIBUTORY TO CERTAIN ILLNESS FOR HUMANS. WANTED TO REPORT SO THE INCIDENCE OF DVT TO SPECIFIC MODELS WITH ELECTRICS SEATS COULD BE TRACKED DOWN AND INCLUDED IN FUTURE SAFETY RECOMMENDATIONS. I SEARCHED THE LITERATURE AND INTERNET AND DID NOT FIND ANY MENTION OF AN ASSOCIATION OF DVT WITH FUSIONS, BUT IT CONCEIVABLY COULD BE RELATED TO ANY ELECTRIC SEAT MANUFACTURER.

AS I WAS DRIVING DOWN THE ROAD AT 20 MPH, THE CENTER OF MY STEERING WHEEL AND ALL COMPONENTS FELL OUT AND WAS HANGING BY A WIRE.

TL* THE CONTACT OWNS A 2015 FORD FUSION. WHILE DRIVING 25 MPH, THE CENTER UNKNOWN PART OF THE STEERING COLUMN DETACHED FROM THE VEHICLE AS WELL AS THE AIR BAG. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 8,000.

TL* THE CONTACT OWNS A 2015 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT 5 MPH, THE CONTACT DEPRESSED THE BRAKE PEDAL AND THE VEHICLE BEGAN TO VIBRATE. THE CONTACT STATED THAT AN ABNORMAL NOISE WAS COMING FROM THE REAR OF THE VEHICLE. THE CONTACT ALSO STATED THAT THE VEHICLE FAILED TO RESTART. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BAFFLES FAILED AND THE FUEL TANK NEEDED TO BE REPLACED. HOWEVER, THE VEHICLE WAS NOT REPAIRED BECAUSE THE MANUFACTURER ADVISED THE DEALER THAT THE NOISE AND VIBRATION WAS NORMAL. THE FAILURE FOR THE VEHICLE NOT BEING ABLE TO START WAS UNABLE TO BE DUPLICATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 2,000.

WHILE DRIVING THE VEHICLE, I WENT TO REVERSE AND TURN AROUND. WHEN I SHIFTED INTO REVERSE ALL ELECTRICAL SYSTEMS FAILED, BRAKES NO LONGER WORKED, AND I SLOWLY WENT BACK UNTIL I HIT A SMALL CONCRETE PILLAR. THIS PROBLEM HAS HAPPENED NOW MULTIPLE TIMES, AT RANDOM SPEEDS AND RANDOM TIMES. IT'S NEVER SET ON A SPECIFIC MOTION OR ACTION.

TL* THE CONTACT OWNS A 2015 FORD FUSION. WHILE THE VEHICLE WAS STOPPED, THERE WAS A VIBRATING MOTION FROM THE TAIL PIPE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE EXHAUST SYSTEM FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 400.

TL* THE CONTACT OWNS A 2015 FORD FUSION. WHILE REFUELING THE VEHICLE, THE CONTACT NOTICED THAT THE EXHAUST PIPE VIBRATED. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE EXHAUST SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 400.

THE VEHICLE IS A HYBRID PLUS. IT HAS A CHARGE PORT. THE VEHICLE WILL NOT ACCEPT A CHARGE AND CHECK ENGINE LIGHT IS ON. THE ENTIRE WIRING HARNESS FROM FRONT TO BACK HAS TO BE REPLACED. THIS JOB REQUIRES COMPLETE REMOVAL OF THE ENTIRE INTERIOR. ALSO FORD HAS NOT BEEN IN CONTACT WITH THE DEALER OR MYSELF IN 5 DAYS REGARDING THIS ISSUE. THIS IS THE 3RD TIME IT HAD BEEN IN THE SHOP - FIRST FOR A FAULTY DASH AND SECOND FOR A BAD AC COMPRESSOR. - VEHICLE HAS 1600 MILES ON IT.

UPON RETURNING FROM A LONG TRIP AND APPROXIMATELY 3 MILES FROM HOME, THE STEERING WHEEL OF THE CAR BEGAN TO VIBRATE HEAVILY AND AS I TURNED A CORNER, THE DASHBOARD LIT UP LIKE A CHRISTMAS TREE AND I LOST MY POWER STEERING. THE INFO ON THE DASHBOARD INFORMED ME THE VEHICLE HAD LOST THE POWER STEERING AND TRACTION CONTROL AND I WAS TO SEEK SERVICE IMMEDIATELY. BY DRIVING SLOWLY, I WAS ABLE TO MAKE IT HOME STEERING MANUALLY. THE DEALER WAS NOTIFIED IMMEDIATELY AND THEY ARRANGED TO TOW THE CAR TO THE DEALERSHIP. TWO DAYS LATER I WAS CONTACTED BY THE DEALERSHIP AND INFORMED THE STEERING GEAR HAD FAILED AND WOULD NEED TO BE REPLACED. BECAUSE OF THE SERIOUS NATURE OF THIS DEFECT AND THE FACT THAT I HAD JUST PURCHASED THE CAR NEW ON 6/15/15, I REQUESTED A REPLACEMENT VEHICLE BUT WAS TOLD FORD WOULD NOT DO THAT. I CONTACTED FORD CORP. AND MY CASE WAS TURNED OVER TO THE REGIONAL MGR. OF THIS AREA AND HE ALSO INFORMED ME THAT THE CAR WOULD NOT BE BOUGHT BACK BUT WOULD BE REPAIRED UNDER WARRANTY. AS COMPENSATION MY NEW CAR WARRANTY WAS EXTENDED TO 5 YEARS. I SHUDDER TO THINK WHAT MIGHT HAVE HAPPENED TO MY WIFE AND MYSELF HAD THIS STEERING FAILURE HAD HAPPENED AT THE HIGHWAY SPEEDS WE HAD JUST BEEN TRAVELING AND AM NOW NERVOUS ABOUT THE OVERALL QUALITY OF THIS VEHICLE. I FEEL THE PUBLIC SHOULD BE MADE AWARE OF THE POTENTIAL OF THIS DANGEROUS, SERIOUS DEFECT IN THE FORD FUSION.

MY 2015 FORD FUSION WAS PARKED OUTSIDE IN OUR COMPANY'S PARKING LOT IN THE MORNING AND UPON RETURNING TO THE CAR IN THE AFTERNOON (TEMP WAS IN THE 90'S) THERE WAS A CRACK ACROSS THE SUNROOF FROM LEFT TO RIGHT. ALTHOUGH THE SUNROOF DID NOT EXPLODE WHILE DRIVING AND NO ONE TOUCHED THE CAR WHILE IT WAS PARKED, THIS SHOULD BE INVESTIGATED AS A WIDESPREAD DEFECT IN THE MANUFACTURING OF THE GLASS USED IN FORD'S SUNROOFS AS IT POSES A SAFETY HAZARD IF SOMETHING LIKE THIS HAPPENS WHILE DRIVING OR IF IT SHATTERS, SHOWERING THE DRIVER WITH GLASS.

TRAVELING WEST ON I-696 BEFORE THE SCOTIA RD., OAK PARK, MI OVERPASS AT 8:50PM. MOSTLY SUNNY WEATHER AT ABOUT 80 DEGREES FAHRENHEIT. THE HIGHWAY JUST STARTED TO CURVE TO THE LEFT. THE LANE-KEEPING ASSIST JERKED THE WHEEL HARD TO THE LEFT WHEN THE VEHICLE WAS FULLY STILL IN THE CENTER LANE. THIS CAUSED AN OVER-CORRECTION BY MYSELF, THE DRIVER, TO THE RIGHT NEARLY SIDE SWIPING THE CAR NEXT TO ME. CONTACT WAS AVOIDED BUT THE ASSIST MODE NEARLY CAUSED AN ACCIDENT AT HIGH SPEEDS WITH HEAVY TRAFFIC IN THE AREA. THE ASSIST MODE HAS SINCE BEEN DISABLED AND ALERT MODE ONLY IS ON. SENSITIVITY OF THE ASSIST MODE WAS 'NORMAL' AT THE TIME OF THE INCIDENT. APPROXIMATE GOOGLE MAP COORDINATES ARE 42.474883, -83.165321.

2015 FORD FUSION. CONSUMER WRITES IN REGARDS TO VEHICLE POWER STEERING RECALL NOTICE ISSUES. *SMD THE CONSUMER STATED AT THE TIME HE TOOK POSSESSION OF THE VEHICLE, HE WAS NOT INFORMED OF ANY PENDING OR EXISTING RECALLS REGARDING THE STEERING. RECALL # 15V250000.*JB.

TL* THE CONTACT OWNS A 2015 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V250000 (STEERING) AND STATED THAT THE PART NEEDED WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER SCHEDULED A RECALL APPOINTMENT ON JULY 14, 2015 AND, ONCE THE CONTACT ARRIVED FOR THE RECALL REPAIR, INDICATED THAT THE PART NEEDED WAS NOT AVAILABLE. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

THE CAR WAS PARKED FOR 7 DAYS WITHOUT BEING DRIVEN AND ON THE 8TH DAY I WENT TO USE IT AND I COULD NOT OPEN THE DOOR WITH THE REMOTE CONTROL. I WAS ABLE TO OPEN IT WITH THE MANUAL DOOR KEY. I TRIED TO START THE CAR BUT THERE WAS NO LIGHT ON THE DASH BOARD INSTRUMENT AND CAR DID NOT START. THERE WAS NO SOUND OF THE STARTER MOTOR. I TURNED ON THE RADIO AND IT WAS DEAD NOTHING ON THE RADIO PANEL. I REALIZED THAT THE BATTERY MAY BE DEAD. I OPENED THE HOOD AND MEASURE THE BATTERY WITH A DIGITAL MULTI-METER AND THERE WAS ONLY 2 V DC - THE BATTERY NEEDED TO HAVE 12 V DC TO START THE ENGINE. SINCE I HAD A BATTERY, I CHARGED THE BATTERY FOR 3 HOURS AND THEN I WAS ABLE TO START THE ENGINE. I USED THE CAR FOR 4 DAYS AND LEFT IT PARK FOR 8 DAYS TO SEE IF THAT WOULD HAPPEN AGAIN - BUT IT DID NOT. I SAID TO MYSELF THAT IF I HAD LEFT THE CAR AT THE AIRPORT FOR A WEEK AND I MAY NOT BE ABLE TO GET HOME WITH THE 2015 FORD FUSION. I SAID TO MYSELF THAT TELLING IT TO THE DEALER AND THEY MAY NOT BELIEVE ME SO THAT IS WHY I AM WRITING THIS REPORT TO NHTSA.

03/2015 LOST CONTROL OF THE BREAKS AND HAD TO USE THE PARKING BREAKS TO ATTEMPT TO STOP ME AND U STILL HIT ANOTHER CAR. 07/09/2015 LOST ALL CONTROL OF BREAKS, INSTRUMENT PANEL DISPLAY TURNED WHITE AND THE MFT TURNED BLACK, MOTOR SHUT OFF. THE DEALER CAN'T FIND THE PROBLEM, THEY JUST DO A COMPUTER RESET AND IT TEMPORARILY FIXES THE PROBLEM BUT THEY REJECT ME TO PUT MY CHILD IN THIS CAR!

WHILE DRIVING IN A MODERATE RAIN THE WIND SHIELD WIPERS WILL NOT WORK FAST ENOUGH TO KEEP THE WIND SHIELD CLEAN AND TO HAVE ANY TYPE OF VISIBILITY. COULD NOT SEE THE LINES ON THE ROAD AND HAD TO PULL OVER. THIS HAPPENS EVERY TIME IT RAINS OR SNOWS. VERY BIG SAFETY CONCERN!

ON MORE THAN THREE OCCASIONS, THE VEHICLE'S ENGINE HAS ABRUPTLY SHUT DOWN WHILE DRIVING OR COMING TO COMPLETE STOP WHEN THE GEAR WAS IN THE DRIVE POSITION. THIS HAS ALSO OCCURRED WHILE DRIVING OVER 60 MPH ON THE EXPRESSWAY AND IT POSES A GRAVE DANGER AND SAFETY RISK. WHEN THE INCIDENTS OCCURRED THE CONSOLE DISPLAY READ "TRANSMISSION NOT IN PARK". AFTER THE FIRST TWO INCIDENTS, THE VEHICLE WAS RETURNED TO ROD BAKER FORD IN JOLIET, ILLINOIS FOR SERVICE (PURCHASE LOCATION). THEY STATED THAT THEY COULD NOT IDENTIFY THE PROBLEM, BUT I BELIEVE THAT THEY DID NOT CONTACT FORD OR TAKE THE NECESSARY STEPS TO FIX THIS SERIOUS DEFECT. MOST RECENTLY ON JUNE 22, 2015, THE VEHICLE'S ENGINE SHUT DOWN WHILE COMING TO A STOP WHEN THE GEAR WAS IN DRIVE......THERE IS A SERIOUS AND POTENTIALLY LIFE-THREATENING DEFECT WITH MY 2015 FORD FUSION AND IT MUST BE REPAIRED OR REPLACED. I ALSO SUGGEST THAT FORD BE INFORMED TO ENSURE THAT OTHER AFFECTED VEHICLES ARE EITHER REPAIRED OR REPLACED. ...UPDATED 09/08/15 *BF UPDATED 10/26/2017*CN

I LIKE MANY OTHERS AM COMPLAINING ABOUT THE KEY FOB/IGNITION ISSUE. I AM 5FT9 AND A HEAVIER GUY. I BOUGHT THIS CARE FOR MY WIFE BUT I DRIVE FROM IT FROM TIME TO TIME. ON MULTIPLE OCCASIONS WHILE DRIVING BOTH ON THE ROAD AND BACKING OUT OF MY DRIVEWAY MY KNEE OR LEG HAS BUMPED THE KEY AND IT HAS TURNED THE CAR OFF. I DREAD TO THINK ABOUT THE DAMAGE OR DEATH THAT ISSUE CAN CAUSE ON THE HIGHWAY OR INTERSTATE. IF THE KEY TURNS OFF WHILE DRIVING, THIS CAN CAUSE TRANSMISSION ISSUES AND DEATH. A KEY SHOULD NOT BE ABLE TO ROTATE AS EASY AS IT DOES ON THE FUSION. I HAVE HAD OWNED MANY CARS AND I HAVE NEVER SEEN A KEY TURN IN THE IGNITION AS EASY AS THIS. ALSO THE FAN IS VERY LOUD WHEN THE CAR IS TURNED ON. THIS KEY ISSUE SHOULD BE A RECALL NOW BEFORE PEOPLE DIE.

2015 FORD FUSION. CONSUMER WRITES IN REGARDS TO AIRBAG REPLACEMENT ISSUES. *SMD THE CONSUMER STATED HIS PRIMARY CONCERN, WAS VEHICLES STILL BEING SOLD WITHOUT FULL DISCLOSURE REGARDING TAKATA AIR BAGS.* JB

TL* THE CONTACT OWNS A 2015 FORD FUSION. WHILE DRIVING APPROXIMATELY 50 MPH, ANOTHER VEHICLE CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE, WHICH CAUSED THE CONTACT TO CRASH INTO A CONCRETE MEDIAN. THE CONTACT STATED THAT THE FRONTAL AIR BAGS FAILED TO DEPLOY. THE VEHICLE WAS DESTROYED AND TOWED TO AN IMPOUND LOT. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES REPORTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 4,800.

I PURCHASED MY VEHICLE IN FEB. 2015 AND ONCE I TOOK THE VEHICLE HOME A LOUD RATTLING NOISE BEGAN TO SOUND OF SLOWLY. TOOK MY VEHICLE TO FORD DEALER, I WAS TOLD THAT THE VEHICLE NEED A NEW EXHAUST SYSTEM AND MUFFLER. THE SALES PERSON THAT IT CAME FROM FACTORY THAT WAY. I TOOK A SECOND TIME BECAUSE IT MADE A LOUD EMISSION NOISE AND EVERY TIME THAT THE CAR WAS ON. NOW THE VEHICLE AS ME WORRIED BECAUSE IF IT IS A BRAND NEW VEHICLE AND SINCE DAY ONE IT HAS BEEN MAKING LOUD NOISES. WILL KEEP THIS UPDATED IN CASE IF I HAVE TO TAKE A THIRD TIME. I WILL BE LETTING THE DEALERSHIP KNOW ABOUT THE LEMON LAW IN CALIFORNIA ALSO.

THIS EMAIL IS TO NOTIFY YOU THAT YOUR WEB SITE DOES NOT INDICATE ANY OPEN RECALLS FOR THE ABOVE LISTED VIN NUMBER. HOWEVER BOTH THE FORD MOTOR COMPANY AND A CAR FAX REPORT INDICATES RECALL 15S14 AS A GEAR BOX RECALL THAT IS STILL OPEN. I WAS THINKING OF BUYING THIS VEHICLE AND VERY DISAPPOINTED THAT YOUR SAFETY DEPT RECORDS ARE NOT CORRECT. MY TELEPHONE NUMBER IS [XXX] IF YOU CARE TO CALL AND DISCUSS. RON PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*CC

WHILE DRIVING ON HWY 27A AT 65 MPH [XXX] REACHED UNDER THE STEERING COLUMN, BUMPING THE IGNITION SWITCH. THIS BUMP CAUSED THE MOTOR TO CUT OFF. [XXX] WAS ABLE TO PULL OFF THE ROAD AND RESTART THE VEHICLE. THIS HAPPENED AGAIN IN OUR DRIVEWAY. [XXX] HAD PULLED OUT OF THE GARAGE AND PLACED THE VEHICLE IN PARK AS [XXX] EXPLAINED WHERE THE STEERING WHEEL ADJUSTMENT WAS LOCATED. WHEN [XXX] REACHED UNDER THE STEERING COLUMN HE BUMPED THE IGNITION SWITCH OR KEYS AND THE MOTOR CUT OFF. WE RETURNED THE VEHICLE TO THE OUR GARAGE AND CONTACTED FORD OF OCALA FOR A SERVICE APPT. ON 5/2 WE DELIVERED THE CAR TO FORD/OCALA. [XXX] SAID THEY COULDN'T FIX THE PROBLEM WE EXPLAINED. THEN [XXX] GOT INTO THE CAR WITH MS. LEATHERS KEYS AND REPEATED SHUT THE VEHICLE OFF BY BUMPING THE KEY/IGNITION SWITCH. [XXX] WAS ANOTHER EMPLOYEE IN THE SHOP WHO WITNESSED THIS HAPPENING. [XXX] SAID HE NEEDED TO CONTACT TROUBLESHOOTING AND THAT COULDN'T HAPPEN UNTIL MONDAY. 5/4 I CONTACTED FORD/OCALA AND THEY INFORMED ME THAT THE WORK WAS DONE, UNDER WARRANTY, AND THAT THEY CHANGED THE KEYCHAIN AND THAT FIXED THE PROBLEM. ONLY THE KEY CHAIN WE WERE USING WHEN WE WITNESSED THE SHUTDOWN WAS NOT THE ONE FORD/OCALA HAD. I SPOKE TO [XXX] AT FORD CUSTOMER RELATIONS AND SHE SAID WE COULD TEST OUR KEY CHAIN AND THE MODIFIED KEY CHAIN IN THE FUSION. [XXX] WENT ON 5/8 TO TRY THE VEHICLE, WITH THE MODIFIED KEY CHAIN AND [XXX], THE SERVICE MGR IN THE PASSENGER SEAT. AGAIN, [XXX] REACHED UNDER THE STEERING COLUMN, BUMPED THE IGNI

TL* THE CONTACT OWNS A 2015 FORD FUSION. WHILE DRIVING APPROXIMATELY 15 MPH, THE POWER STEERING SEIZED. AS A RESULT, THE VEHICLE DROVE OVER A CURB AND DAMAGED THE UNDERBODY PROTECTION PANEL. THE VEHICLE WAS DRIVEN TO THE DEALER, BUT THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 8,000.

TL* THE CONTACT OWNS A 2015 FORD FUSION. WHILE DRIVING AT 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER THREE ATTEMPTS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 770.

MY DAUGHTER WAS DRIVING HOME AND POWER STEERING WENT OUT ON THE CAR. SHE TURNED THE CAR OFF AND BACK ON AND IT WAS STILL OUT. DROVE CAR TO DEALERSHIP A FEW DAYS LATER (POWER STEERING WAS OK AT THAT POINT) AND THEY SAID THAT THE CAR WAS PROGRAMMED WITH WRONG CODES AND REPROGRAMMED IT. SAID IT MUST HAVE BEEN DONE AT THE FACTORY. TEN DAYS LATER ON 4/6/15, POWER STEERING IS OUT AGAIN. SHE WAS EXITING THE INTERSTATE AT APPROXIMATELY 55-60MPH AND IT WENT OUT. DROVE CAR HOME APPROX. 10 MILES W/OUT STEERING ASSIST. *TR

CAR WAS SOLD TO US WHILE UNDER A RECALL NOTICE 14C11 FROM LAST YEAR WITHOUT EITHER CORRECTING THE PROBLEM BEFORE SELLING US THE CAR OR INFORMING US OF THE RECALL. WE GOT A POSTCARD LAST WEEK FROM FORD HEADQUARTERS ABOUT THE RECALL. *TR

I RENTED A 2015 FORD FUSION SE4 FOR 2 WEEKS FROM ENTERPRISE RENTAL CAR LOCATION AT 2090 N SR7, HOLLYWOOD, FL 33021, PH.NO. 954-964-9954. DURING THE DRIVE BACK TO ENTERPRISE TO RETURN THE VEHICLE, MY KNEE BRUSHED UP AGAINST THE FOB DANGLING FROM THE KEYED IGNITION SWITCH, THE KEY ROTATED TO THE ACC POSITION FROM THE RUN/ON POSITION AND THE ENGINE STOPPED. I WAS IN DRIVE AT THE TIME, SO I STOPPED THE VEHICLE, PLACED THE TRANSMISSION SHIFTER IN PARK AND RESTARTED THE ENGINE. ON ARRIVAL AT ENTERPRISE WHILE STOPPED IN THEIR PARKING LOT WITH FOOT ON THE BRAKE AND THE TRANSMISSION IN DRIVE, I WAS ABLE WITHOUT ANY DIFFICULTY TO TURN THE IGNITION KEY TO ACCESSORY OR OFF WHILE THE TRANSMISSION WAS STILL IN DRIVE. I DEMONSTRATED THIS SAME PROCEDURE TO THE ENTERPRISE AGENT, BUT FELT THAT NHTSA AND FORD NEED TO KNOW THAT THIS VEHICLE IS UNSAFE TO DRIVE PRIOR TO REPAIRS TO THE IGNITION SWITCH. I EMAILED FORD WITH A SIMILAR REPORT TO THIS ONE. VIN: [XXX] FL TAG # [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

I BOUGHT A BRAND NEW 2015 FORD FUSION. MY KNEE HAS HIT THE KEY FOB MULTIPLE TIMES WHILE DRIVING AND THE CAR HAS TURNED OFF WHILE IN MOTION. THIS IS A VERY DANGEROUS SITUATION BECAUSE THE CAR SHUTS OFF WHILE IN TRAFFIC. THE KEY FOB STICKS WAY OUT AND FOR A GUY WHO IS 6FT IT IS VERY HARD TO AVOID HITTING THE KEY FOB WITH MY KNEE. THIS WILL KILL SOMEONE. I TOLD FORD AND THEY DON'T CARE. I TOLD THE DEALER I WANTED TO RETURN THE CAR AND THEY WOULD LET ME. PLEASE FIX THE KEY FOB. THIS IS THE SAME PROBLEM CHEVY CAMERO'S WERE HAVING. GOOGLE "FORD FUSION FOB KNEE" . *TR

I WAS DRIVING SOUTHBOUND ON I-75 ALMOST TO PERRYSBURG IN THE MIDDLE LANE AND MY CAR COMPLETELY SHUT OFF. MY CAR WAS STILL IN DRIVE, BUT ALL THE LIGHTS ON MY DASH WENT BLACK AND WHEN I PRESSED ON THE GAS PEDAL I WASN'T GOING ANYWHERE. THERE WAS A TRUCK NEXT TO ME IN THE RIGHT HAND LANE, I WAITED FOR IT TO PASS AND THEN GOT OVER. I FINALLY MADE IT TO THE SHOULDER AND PUT MY CAR IN PARK. I THEN WAITED A COUPLE MINUTES AND RESTARTED MY CAR.

ON ENTRY TO MY DRIVEWAY THE BUMPER SCRAPED THE GROUND AND I'M UNABLE TO PARK IN MY GARAGE FOR THIS REASON NOR CAN I USE MY DRIVEWAY. ON ANOTHER OCCASION I WAS GOING TO THE GAS STATION AND THE CAR SCRAPED ON ENTRY AND EXITING THE STATION. THIS VEHICLE IS TOO LOW TO USE IN AVERAGE CHICAGO SNOW UNLESS YOU DON'T MIND USING YOUR CAR TO PLOW THE STREET. *TR

RENTED CAR FROM ENTERPRISE CAR RENTAL (734)451-2499. CAR LOST POWER ON TWO OCCASIONS WHILE DRIVING. FIRST TIME AROUND 9:00 AM GOING EAST ON 401 IN CANADA, SECOND TIME AROUND 8:00 PM GOING WEST ON 402 IN CANADA. LOST POWER STEERING, ENGINE POWER, POWER BRAKES AND HEADLIGHTS. WAS ABLE TO SAFELY PULL OVER AND HAD TO PLACE CAR IN PARK AND RESTARTED CAR WITH IGNITION KEY. RENTAL CAR COMPANY PROVIDES TWO CAR KEYS WITH A BRAIDED CHAIN TO KEEP THE TWO KEYS TOGETHER AND TO DISCOURAGE CUSTOMER FROM SEPARATING THE KEYS (NEED WIRE CUTTERS TO SEPARATE). THE FORD KEYS ARE VERY HEAVY AND HAVE INTEGRATED KEYFOB. TO PREVENT THE KEYS FROM HITTING MY KNEES, I USED A TYWRAP TO PULL THEM CLOSER TOGETHER. *TR

TL* THE CONTACT OWNS A 2015 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THERE WAS A LOUD KNOCKING NOISE HEARD WHEN THE REAR WINDOW WAS OPEN. THE CONTACT MENTIONED THAT THE NOISE WAS CAUSED BY THE PRESSURED IN THE VEHICLE WHICH WORSEN THE FASTER THE VEHICLE WOULD GO. THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE WAS 126,000.

I JUST PURCHASED A 2015 FORD FUSION AND LIKE IT SO FAR EXCEPT THAT ABOUT 1 WEEK AFTER THE PURCHASE; I GOT CAUGHT IN A HARD RAIN. I FOUND THAT THE WIPERS, AT THE HIGHEST SPEED, DO NOT CLEAR THE WINDSHIELD FAST ENOUGH FOR CLEAR VISIBILITY. THE SPEED LIMIT WAS 45, I SLOWED DOWN TO 25 OR LESS. I BROUGHT MY VEHICLE INTO THE DEALER, THEY HAD THEIR TECHNICIAN LOOK AT IT AND I WAS TOLD THERE IS NOTHING WRONG WITH THEM, THEY ALSO COMPARED THEM TO ANOTHER FUSION ON THE PREMISES AND THE SPEED OF THE WIPERS WERE SIMILAR. I AM HOPING FOR A RECALL SOON, BEFORE ACCIDENTS HAPPEN AND PEOPLE GET HURT. I PERSONALLY WILL NOT DRIVE IN THE RAIN IF AT ALL POSSIBLE; I SHOULD NOT HAVE TO FEAR DRIVING A NEW CAR BECAUSE OF RAIN. *TR