2015 Ford Fusion complaints

The contact owns a 2015 Ford Fusion. While attempting to start the vehicle, the vehicle hesitated and stalled. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic who informed him that the #3 coil cylinder solenoid and the spark plug had misfired. The vehicle was taken to the local dealer where it was diagnosed that the vacuum pump needed to be replaced. The vehicle was repaired but the failure persisted. The vehicle was taken back to the dealer where it was diagnosed that the engine block was cracked. The vehicle was not repaired. The manufacturer was notified of the failure, but no additional assistance was provided. The contact was and referred to the NHTSA Hotline. The failure mileage was approximately 85,013.

Coolant leak into my short block engine

The contact owns a 2015 Ford Fusion. The contact stated that while shifted into reverse, she attempted to place the shifter in the drive position however, the shifter failed and was stuck in reverse. No warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed that the transmission shifter cable bushing needed to be replaced. The vehicle was repaired however, the failure recurred. The vehicle was taken back to the dealer where it was diagnosed that the transmission shifter cable bushing and the cathodic needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that her VIN was not included in a recall and to call the NHTSA Hotline for assistance. The failure mileage was 60,152.

Vehicle consistently stalls after starting or while vehicle is in motion.

The contact owns a 2015 Ford Fusion. The contact stated while driving approximately 10 MPH, the transmission shifter cable bushing detached. There were no warning lights illuminated. The vehicle failed to shift into gear as needed. The contact had a friend manually release the gear shifter and select drive(D). The contact called the local dealer and was informed that the vehicle was not covered. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 22V413000 (Power Train). The manufacturer was contacted and referred to the NHTSA Hotline for assistance. The failure mileage was unknown.

A flaw in design allows coolant intrusion into the cylinders ruining the engine and requiring engine replacement. TSBs have been issued on this problem which is caused by a flaw in the design. The car drove fine Monday morning, 9/19/2022 On Monday evening, driving 80 mph, (which is the speed limit on the 130 Toll Road), the car suddenly started shaking, slowed and did not want to accelerate and the check engine light started flashing. The car was checked with OBD reader, error code P0302, a misfire in cylinder 2. The next morning, 9/20/2022, after confirming with Ford service that it would be ok drive, drove 5.5 miles to dealership, with the car shaking, vibrating & check engine light flashing. On 9/22/2022 we were told the engine needed to be replaced at a cost of about $11,000. After researching online, I found there is a known design flaw on the Ecoboost engines that allows the intrusion of coolant into the cylinder and the only repair is engine replacement. Ford has been aware of the flaw in design on the Ecoboost engines for years but continued to manufacture and sell them putting peoples lives in danger by selling a car that can suddenly lose power, vibrate violently and possibly catch on fire if it overheats. There is a Customer Satisfaction Program 21N21 covering the short block on 2017-2019 Ford Fusion Ecoboost cars but nothing on prior years. Per a Ford Customer Experience Specialist I was informed that financial assistance on my car ended at 7 years or 150,000 mile

The contact owns a 2015 Ford Fusion. The contact stated that while attempting to start the vehicle, the vehicle failed to start. The contact was able to start the vehicle after several attempts. No warning light was illuminated. The vehicle was taken to the dealer, and the mechanic stated that coolant was leaking into cylinder #2. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, and referred the contact to the NHTSA Hotline. The failure mileage was 135,000.

The contact owns a 2015 Ford Fusion. The contact stated while driving 30 MPH, the vehicle stalled with the check engine warning light illuminated. The contact was able to veer to the side of the road. The vehicle was taken to an independent mechanic where it was diagnosed that coolant was leaking into the cylinders. The vehicle was then taken to the dealer where the contact was informed that the spark plugs needed to be replaced. The contact who is an independent mechanic, replaced the spark plug on four other occasions; however, the failure persisted. An unknown third dealer was notified of the failure and referred the contact to the manufacturer for assistance. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 75,000.

The contact owns a 2015 Ford Fusion. The contact stated while driving approximately 35 MPH, the vehicle started to vibrate and began to lose motive power. The contact stated that the check engine warning light was illuminated. The contact had taken the vehicle to a local dealer who diagnosed that the short block needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 78,000.

Had check engine light code P0302 #2 cylinder misfire. Took into ford dealer for diagnosis. Problem was coolant intrusion into #2 cylinder due to engine design. Recommended engine change. 2015 1.5L ecoboost.

Failed Part: Front left brake hose. While starting the car in a parking lot, I pressed the brake pedal down and the brake pedal kept going to the floor. Threre was a severe loss in breaking performance and the brake warning message appeared and the chimed sounded. There was little breaking performance remaining, So I was able to make it across the street to Firestone Complete Auto Care Store #788339 (Phone number 757 312 8357) to have the the car serviced where the front brake hose on the left side was replaced Retail Invoice number #[XXX]. I should have insisted on replacing the other brake hose during the repair but the service advisor argued that it was not necessary. The mileage on the invoice is incorrect. Ford Motor Company has a Customer Satisfaction Program 22N02 for the same issue. When I scheduled an appointment the service advisor told me the other brake hose would only be inspected and replaced only if leaking. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Suddenly loss break pressure, with no warning and no indicator lights. Break fluid was suddenly empty and having it checked earlier in the day and it was fine. VERY DANGEROUS SITUATION, I SUDDENLY HAD NO BREAKS, I was just about to get onto the freeway. I COULD HAVE BEEN KILLED OR KILLED SOMEONE ELSE. Break line, front drivers side failed and I lost all break fluid. I AM AFRAID TO DRIVE THIS VEHICLE. WILL THIS HAPPEN AGAIN????

While driving the the lights and sound came on with Service Advance Trac and Hill Start Assist Not Available. Then the check engine light comes on flash and I can’t accelerate next it drags no pickup of speed. I took it back to the dealership after I got a recall done and these lights came on but they couldn’t find anything wrong to repair my car sat for days with no loaner or call back I’m still paying for this car monthly. I felt something moving as I tried to press on the gas pedal. Please assist

The contact owns a 2015 Ford Fusion. The contact stated that while turning the steering wheel at slow speeds, there was an abnormal whining sound coming from the vehicle. There was no warning light illuminated. The manufacturer was notified of the failure and the contact was informed that there were no recalls on the vehicle. The contact was also informed that the vehicle was under recall prior for the power steering failure; however, the recall had previously been repaired. The dealer was notified of the failure and an appointment was scheduled to service vehicle. The vehicle was not repaired. The failure mileage was approximately 108,000.

The contact owns a 2015 Ford Fusion. The contact stated that the vehicle was taken to the dealer for an unknown recall repair however, upon picking up the vehicle, the vehicle failed to start. The dealer diagnosed that coolant was leaking into the engine due to a warped cylinder head. The dealer associated the failure with an unknown recall; however, the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 110,000.

Brake fluid cracked without warning and no alarm

The contact owns a 2015 Ford Fusion. The contact stated that the lug nuts on all four wheels were corroded and swollen. The contact was concerned that in the event of a flat tire or blowout, the lug wrench would be unable to remove the swollen lug nuts. The vehicle was taken to the dealer where it was diagnosed that all the lug nuts needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 52,000.

I have lost my brakes twice in the last year. Once on 10/19/21 and once on 09/07/22. The first incident on 10/19/21 I was driving and without warning lost my brakes and fluid was going all over. This was due to a rupture of the front brake flex hose. I live in Roscoe, IL and was visiting my mother in Burlington, WI. Thank goodness, we were driving in her neighborhood when this happened or it could have been devastating. This last incident on 09/07/22 I was pulling out of a parking lot when I noticed that my pedal went all the way to the floor leaving me with no brakes. This incident was the left front brake hose that ruptured. In both of these incidents, my car had to be towed to be repaired. Upon researching these problems, there have been many complaints of both of these same issues for other Ford Fusion owners. Last October after the first incident took place, I notified Ford and asked why some cars were recalled but not mine. All they told me was to save my receipts and maybe I could get reimbursed if my car was ever recalled. My vehicle is serviced per mileage and has never missed an oil change and maintenance check at the Ford dealership. Both of these incidents were not identified as a problem before they had happened and just all of a sudden i was without brakes. I am very thankful that I was not on the interstate or in traffic during either one of these times. Now, I am nervous to even drive my 2015 Ford Titanium and wonder when this will happen again.

Ford has been putting this Eco Boost engine in their cars for a very long time. They are two class action suits about this particular engine and that it leaks coolant into the engine. NO ONE told any of us consumers about this problem. In fact they put out service bulletins to the dealers but we were never told anything about it. You are also putting this problem into an engine category when most of those claims are specifically for this problem (11 is what you state but you need to look at your 184) . I am alerting all the complaints about this to file a claim about this very situation. This is truly shameful. You have a co. profiting over the consumer and no one is doing anything about the engine problem. We are now told the car needs a new engine at the tune of 8000+ dollars and honestly no one can even tell us when the parts are available! We could have made a more educated decision had we been told. 2) 1.6L EcoBoost Overheating Issues There’s a lot to unpack when it comes to problems with the Ford 1.6 EcoBoost engines overheating. There have been several lawsuits, service bulletins, and recalls related to overheating problems. In 2017, Ford issued a recall for some 2014 Escape, 2014-2015 Fiesta ST, and 2013-2014 Fusion models. The main issue seems to be running low on coolant, which causes the cylinder head to overheat, crack and leak oil. Some even ran into fires due to high pressure oil leaks. Ford added coolant level sensors as part of the recall. As of recently, ther

As I was driving on 9/10/22 with my 2yr old daughter and the vehicle spontaneously lost pressure in the braking system out of nowhere making my vehicle hard to stop. I contacted my local ford dealership in regards to the matter but was very dissatisfied. A repair shop informed me it was the driver side brake hose.

I have had to replace both brake line twice in the last 7 years. Luckily, I noticed a puddle under the car & then the brake pedal went to the floor. Have been stranded at locations 3 times and the 4th time, I was able to get car home & then towed to shop for repair. I have contacted Ford numerous times about this issue with no resolution. No lights illuminated to warn of low brake fluid or low brake pressure. Even after pedal went to floor, no warning lights.

Spotted another puddle under the car. Took to local shop & told left front caliper is leaking and both front calipers need to be replaced. Also told the cooling line to turbo is leaking & needs to get repaired. Having vehicle towed to dealer as unsafe to drive. When I drove vehicle back from shop, low brake fluid light finally came on. I have also had both brakes lines replaced twice in the last 5 years & transmission replaced. Believe this car may be a lemon.

Brake line delaminated - had to replace after brakes went out completely. Paid out of pocket for repair after tow. Power assist steering stopped working abruptly. Had bolts replaced for earlier recall related to salt in states with winter conditions which could cause this exact issue of the power steering to fail. Hill assist is also not working.

The contact owns a 2015 Ford Fusion. The contact stated while driving approximately 25 MPH he attempted to depress the brake pedal and it failed to respond. There were unknown warning lights illuminated. The vehicle went forward and hit the vehicle in front. There were no air bags deployed. The front passenger side headlight and bumper were destroyed. The police arrived on the scene and filed a report. There were no injuries or medical treatment needed. The contact drove the vehicle to a local repair facility and was currently not repaired. There was no diagnosis of the failure. The manufacturer was not notified of the failure. The contact related the failure to a manufacturer's recall (22R01) of brake failure from Ford Manufacturer. The approximate mileage of the failure was 64,000.

Brake line failed when pushing brake pedal to shift from park.

MY CAR HAS BEEN SHIFTING DIFFERENTLY AND RUNNING ROUGH. I TOOK IT TO A GARAGE AND SAID THAT THE SHIFTING GEARS WERE DELAYED. SOMETHING IS GOING ON WITH THE SHIFTING. I WILL CALL FORD DEALER AND SEE WHAT THEY SAY. I'M WORRIED ABOUT DRIVING IT BECAUSE OF SAFETY. I SAW ON THE SAFETY WEBSITE A RECALL ON 22S43 DAMAGED OR MISSING BUSHING THAT MAY PREVENT THE VEHICLE FROM SHIFTING INTO THE INTENDED GEAR. IM WONDERING IF THIS WOULD BE MY VECHICLE.

While I was driving home from work my car shortly turned off while I was on the freeway. Luckily it turned back on in time that nothing happened. A couple days later while driving home from work my car started violently shaking while driving since then I did not drive the car and took it to a mechanic for inspection. Soon inspection they found a Cylinder #2 misfire resulting in the need to replace entire engine. Car has 67,000 miles and has been kept in great condition. There is no reason for the engine to be breaking at 67,000 miles. I will now be paying about $8,000 for a new engine on a car that originally cost me $12,000. I have only had this car for 3 years. I am aware that the 2016 model of my car had a recall on the engine for a similar issue and I believe the 2015 should be recalled as well. Not only is a faulty engine a huge expense for the owner, it’s also a huge safety concern for the driver and other drivers on the road.

The contact owns a 2015 Ford Fusion. The contact stated while her son was driving at various speeds, the vehicle hesitated and shook upon depression of the accelerator pedal. The contact also stated that white smoke was coming from the engine but was uncertain if any warning lights were illuminated. The contact's husband inspected the vehicle and discovered a coolant leak inside the engine; however, he was unable to determine where the coolant leak was going. One day while her son was driving the vehicle, the failure worsened and the vehicle was towed to the residence. The dealer nor the manufacturer had been notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 100,000.

The contact owns a 2015 Ford Fusion. The contact stated that while the vehicle was in reverse(R), the Back Over Prevention camera displayed a screen with a pixelated image or blank image on the infotainment screen. Neither the dealer nor the manufacturer had been notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was 81,690.

Even after earlier repair for recall for potential steering failure, exact same problem occured while driving. Significant loss of control. Rack and pinion steering required to be replaced.

Front brake line rupture

While driving the breakline on the left side burst causing the brakes to totally go out.had vehicle towed to a ford dealer where they said the breakline needed replaced due to the linkage busting off. There was no warning lights or warning that this would happen. 2 weeks prior the vehicle was at same ford dealer for other service and no remarks were made by dealer after their 27 point inspection which includes the breaks.wife and 3 year old daughter we're both in the car when this happened as well as others on the road that were at risk of a collision.

Driving on a flat surface coming to a red light. Went to slow down and car would not stop right away. After doing a check around the vehicle I noticed brake fluid was leaking out of front right part of the car. I turned the wheel, had someone press the brake. Saw that the rubber hose was squirting break fluid out. There was no warning of any kind prior to the incident.

When pressing the start/stop button for the engine, the plastic chrome retaining ring collapsed. This resulted in the entire start/stop switch assembly falling into the dashboard. Causing an issue with turning off and on the engine, as per manufacturer guidelines and in a safe manner. Replacement of the entire switch unit is required.

The contact owns a 2015 Ford Fusion. The contact stated while driving at various speeds, the vehicle suddenly shuddered, hesitated, decelerated and stalled. The contact stated upon restarting the vehicle, the vehicle would operate as needed. The vehicle was taken to the dealer who was unable to duplicate the failure. However, the failure reoccurred increasingly while driving. The vehicle was taken back to the dealer who diagnosed that the throttle body had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 63,785.

The contact owns a 2015 Ford Fusion. The contact stated while entering her driveway at 2 mph, she was unable to shift gears to Reserve and then the vehicle stalled. The contact stated the transmission not in Park warning light was illuminated. The contact was unable to start the vehicle and the gears shifted independently into Park. The contact stated with the help of her husband, she manually shifted the gears to be able to park the vehicle. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 22V413000 (Power Train), however the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was 242,469.

The contact owns a 2015 Ford Fusion. The contact stated while at a complete stop he attempted to accelerate the vehicle and it would not accelerate. The contact stated he tried shifting the gears, but the gears would not shift, he was eventually able to shift the gear to park position. The vehicle was towed to the dealer, and they stated that they would not be able to repair the vehicle because the VIN was not included in NHTSA Campaign Number: 22V413000 (Power Train) and they could not sell him the part either. The manufacturer was contacted, and a complaint was filed and advised to contact the NHTSA Hotline. The failure mileage was 120,000

The contact owns a 2015 Ford Fusion. The contact while attempting to came to a complete , the contact stated felt a Boeing feeling coming for the brake panel before coming to a complete stop. The vehicle was taken to the dealer where the failure was not able to be determined. On a separate occasion, the contact stated that while driving 30 MPH and her child was saying his seat beat in the rear passenger side was tight on him, The contact pulled over and pulled and attempting to pull the seat beat loosen the seat belt but it would not loosen up. The contact shut off the vehicle so the seat beat to loosen but it still would not loosen. The contact had to cut the seat beat to unstrap her child. The vehicle was taken to the dealer and they stated that there were no recalls on the rear seat belt. The manufacturer was not notified of the failures. The failure mileage was approx. 80,000.

The contact owns a 2015 Ford Fusion. The contact stated while driving 20 MPH and approaching a stop sign, the check engine warning light illuminated and he saw white smoke coming from the exhaust pipe. The vehicle was not drivable. The contact towed the vehicle to an independent mechanic and was informed that the engine needed to be replaced. The vehicle was repaired. The contact drove to the local dealer and made them aware of the failure. The manufacturer had been informed of the failure. The failure mileage was approximately 125,000.

I was driving on the freeway in North Carolina and received a Hill Start Assist not available on my dashboard. This was the first time i ever seen this and keep in mind I am on the freeway driving a little over 70 mph, All of a sudden the car started to tug back & slow down a bit but jerk back up to speed. This went on until i was able to get off the freeway. very scary. when I spoke to a mechanic a brake switch needed to be replaced. Currently pending repairs

The contact owns a 2015 Ford Fusion. The contact stated while driving 60 MPH, the message “Vehicle Overheating" was displayed and the vehicle stalled. The contact was able to veer to the side of the road. The contact was unable to restart the vehicle after several attempts. The vehicle was towed to the dealer where it was diagnosed that the long block and the engine needed to be replaced. The dealer also informed the contact that it was a known failure. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to NHTSA. The failure mileage was approximately 82,000.

The contact owns a 2015 Ford Fusion. The contact stated while driving at an undisclosed speed, the vehicle suddenly lost motive power with the low coolant warning light illuminated. Moments later the “Low Power Mode" message displayed and the vehicle decelerated to approximately 5 MPH. The vehicle was later towed to the local dealer who diagnosed that the engine was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 111,000.

The contact owns a 2015 Ford Fusion. The contact stated after refueling the vehicle, the vehicle hesitated while attempting to start the vehicle. Once the vehicle started and the contact shifted into drive(D), the vehicle inadvertently reversed. The failure reoccurred several times. There were no warning lights illuminated. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The VIN was not included in NHTSA Campaign Number: 22V254000 (Power Train). The approximate failure mileage was 65,000.

The electric steering motor mounting bolts to the steering rack corroded and snapped off causing the vehicle to loose steering. This is a huge safety concern! If this would happen at freeway speeds it would cause a serious accident or even loss of life. Ford Motor Company had a recall for this concern for the same model year we own but Ford Customer Service told me that by the vin number our Ford Fusion was not included in the recall. What had happened is the exact same concern for the recall. At the present time this vehicle we own can not be driven ! I believe Ford’s recall number is 19S26. There is lots of information on the internet about this concern. I can’t understand why Ford Fusions from 2013 thru 2016 are involved in this recall but not all of them since all the steering racks on the Ford Fusions are of the same design. It’s a very costly repair if the owner can not get assistance from Ford. Please look into this matter. Thank you

The brake lights remain on, car started jerking in traffic, no control of car function other than park and drive. Call around dealerships, they either didn't have the part, reschedule me time after time, then I had to wait. Now car is not working

The block is cracked causing coolant to intrude into it. This intrusion is causing engine to perform poorly and has a hard time getting up to speed which could result in getting rear ended...especially on the interstate. It could also cause engine to overheat leaving us stranded on the side of the road. Ford is aware of this problem and has even redesigned the block but there is no recall for it. I have not drove the car to have it inspected but spoke with a dealership over the phone about what my car was doing and they knew exactly what the issue was. My car started off idling roughly followed by a P0301 (cylinder 1 misfire). This started a few months ago...changed out the spark plug and problem went away for a while but last week we got a message saying engine coolant was overheated. We no longer feel safe driving it anywhere.

The contact owns a 2015 Ford Fusion. The contact stated that while attempting to lock the front driver’s side door, the digital code buttons on the door were flashing however, the door would not lock securely. Additionally, the rear trunk lid would erroneously open and the instrument panel and dashboard lights would flash on and off. The cause of the failure was not yet determined. The local dealer and manufacturer were not notified of the failures. The failure mileage was 127,000.

The SERVICE ENGINE SOON icon appeared. Three days after, I went to Auto Zone to try to find the issue and the issue was unknown. The day after, the SAFETY ALERT icon appeared and immediately after, the message TRANSMISSION NOT IN PARK appeared. The 2015 Ford Fusion Hybrid slowed its acceleration to under 20 mph and upward to 35 mph and returned to under 20 mph. Search with the vehicle's VIN number on NHTSA website, shows that VEHICLE MAY POSSIBLY HAVE A DAMAGED/BROKEN/MISSING TRANSMISSION SHIFTER CABLE BUSHING. Safety of others put at risk because when vehicle acceleration and deceleration process slowed the vehicle into incoming traffic and creating a problem in the flow of traffic. Cannot get vehicle to a dealer for inspection.

The contact owns a 2015 Ford Fusion. The contact received notification of NHTSA Campaign Number: 22V011000 (Service Brakes, Hydraulic). The contact stated that while driving at an undisclosed speed, the vehicle hesitated during acceleration. Additionally, the brake lights remained on continuously even after the vehicle was turned off. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 120,000.

This garnish purge valve near my engine constantly has issues. It usually cause warning light on and cannot start my engine