2015 Ford Fusion complaints

Backup camera broken, works only at random times. The Dealer confirmed today it needs to be replaced. Other 2015 Ford Fusions have already been recalled for this issue. I am asking you to expand it to include his VIN.

The rear view camera has only worked sporadically the last few years. Ford has issued recalls for this but not for my vehicle. Dangerous backing out for my family and other drivers.

Rear View camera has distorted image or changes to a blue screen before saying camera unavailable. It is an intermittent issue that has been happening over many months. No accidents or injuries have been caused.

Rear view camera reverts to a black screen when the vehicle is put in reverse. The screen indicates an error. This has been ongoing for a year. The 2016 Ford Fusion has been granted a recall on this issue - why wasn't the 2015 model included?

Car began leaking coolant, overheating, smoking (white smoke) and misfiring on cylinder #3. Based on my research, this is an issue Ford knows about due to it being a defect in the design, yet I'm being told I have to pay to replace the engine. We replaced the spark plugs, coils, and nothing helped. We took it to a mechanic and were told we need an entire engine replacement and it won't be covered by Ford.

Back passenger seatbelt won't work. Mirror sensors go off randomly when no cars are around when I'm in reverse. Backup camera malfunctions and the screen turns black.

Backup camera is showing a distorted/flipped image while in reverse. Nor does the parking assist work. No incidents have happened, thankfully.

The backup camera only works intermittently causing blind spots. I have not had the car/camera inspected but can make it available upon request. The problem first appeared about 1 year ago.

The contact owns a 2015 Ford Fusion. The contact stated that while reversing, the camera image was flipped and backwards, and occasionally the screen was blank. There were no warning lights illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 25V442000 (Back Over Prevention). The local dealer was contacted and confirmed that the VIN was not included in the recall. The contact was informed about a diagnostic test to determine the cause of the failure. The vehicle was not repaired. The manufacturer was contacted and confirmed there was no recall on the VIN related to the failure. The failure mileage was approximately 44,000.

I have been having issues with the vehicle where it will stall. This even happened when I was driving on the NJ turnpike, it stalled while driving and I had to pull over (thankfully I could) to restart the vehicle. It took the dealer 3 weeks to finally figure out the issue and tracked it down to a bad BCM (Body Control Module). I researched this further and found some interesting information. A significant number of 2015 Fusion owners report similar electrical glitches, with some experiencing a complete loss of power to multiple systems, including the center console, AC, and power windows. Diagnostics have identified water intrusion and corrosion in specific connectors, such as C134 near the front bumper, as a root cause, which can be resolved by cleaning and applying electric grease. However, a failing BCM itself is a common diagnosis, especially when multiple systems fail simultaneously and no other obvious cause is found. Replacing the BCM is a known solution, but it requires programming with the vehicle's specific as-built information and PATS key programming to function correctly; a new OEM BCM typically costs around $500. The BCM must be programmed using specialized diagnostic tools like Ford IDS software or equivalent, and the process includes steps like parameter reset, CEI configuration, and battery monitor sensor reset. While some owners have successfully bypassed the BCM using an external relay for specific functions like parking lights, this is a complex workaroun

Date 2023-03-13 Campaign 23S12/23V162 Description On your vehicle, the front brake jounce hoses could rupture prematurely Safety Risk A ruptured front brake jounce hose will cause a progressive brake fluid leak. The driver may experience an increase in pedal travel together with a reduction in the rate of deceleration, increasing the risk of a crash. Remedy Parts are now available to repair your vehicle. Ford Motor Company has authorized your dealer to replace both front brake flexible hoses free of charge parts and labor. Next Steps Contact your dealer for more information to schedule the free service. Safety Recalls* Front brake flexible hose replacement Recall incomplete Powertrain control module pcm reprogramming Recall incomplete Customer Satisfaction Programs** Powertrain control module pcm reprogramming Recall incomplete Note: Funding to complete the many recalls are held in processing delays by DEPARTMENT OF THE TREASURY. Thus, Powertrain control module pcm reprogramming Recall incomplete

My rear view camera has not worked properly for almost two years now, and has progressively gotten worse over that time period. It will just go out when I’m in the middle of backing out of my driveway or a parking lot. It’s out more than it is on, and has almost caused a serious accident recently in a parking lot. It is an accident waiting to happen. It’s my understanding that this is a serious Ford issue. They have yet to acknowledge it though for my model. I’ve contacted Ford and the dealer to no avail.

My backup rear camera does not work more than half the time. The screen will go black or just not change at all and it will also say camera unavailable contact dealership. I have not been able to take it anywhere to get it looked at due to money issues. No warnings or anything. Just started one day in July 2025 and has kept doing it ever since.

I got an engine temperature warning, then I noticed the coolant reservoir was empty. I filled it back up and everything went back to normal. I was driving down the interstate when the check engine light came on. I had a few misfires and was able to make it back to a dealership, who then diagnosed the vehicle and said it coolant intrusion due to an engine block leak. Charging over $9000 in repairs

The contact owns a 2015 Ford Fusion. The contact stated while driving 45 MPH, the RPM was elevated; however, while depressing the accelerator pedal, the vehicle failed to respond as intended. No warning light was illuminated. The vehicle was repaired under the NHTSA Campaign Number: 22V011000 (SERVICE BRAKES, HYDRAULIC); however, the recall repair failed to fix the vehicle. The contact stated that the failure had occurred after the recall repair. The manufacturer was notified of the failure but offered no assistance. The failure mileage was 100,370.

In November 2024 my back up camera failed. The dealership diagnosed a failed camera and installed a new one for $ 800. In July 2025 the camera failed again. It was under warranty but the dealer diagnosed the issue as a low power failure and replaced the battery for $ 600. This week the back up camera is beginning to intermittently fail with a message "see dealership for repair". I feel I may have spent $ 1400 for unnecessary repairs as the issue still exists. My Ford Fusion Hybrid is not on the list of Fords covered under the current recall.

The transmission lost Park function, shifter position indicates the vehicle is in park. However, the indicator on the instrument panel indicates the vehicle is in drive. This happened after driving the car, and when I parked it. This condition allowed the ignition key to be removed with no instrument panel warning message or warning chime while exiting the vehicle indicating the vehicle is not secured in park. This could result in unintended vehicle movement, increasing the risk of injury or crash. I searched the problem online and found the problem was related a bushing in the end of the transmission selection cable. I was able to find the transmission cable. Upon close inspection, the cable was separated from the selection lever on the transmission. The end of the cable was missing the bushing. There was a safety recall in 2018, 18S20 that dealt with this problem. I had a replacement installed back in 2018. Now I am actually experiencing what the recall was supposed to correct/prevent. Is this recall still in effect? If not, can a new one be issued. I called a dealership, but they stated that the recall had expired.

Odometer Fraud. The contact purchased a 2015 Ford Fusion. The contact stated discovered that there was a mileage discrepancy after the purchase. The vehicle was a dealer sale. At the time of purchase, the mileage was unknown. It was later discovered that the mileage was 53,522.

The contact owns a 2015 Ford Fusion. The contact stated that while attempting to start the vehicle, the vehicle failed to start as intended. In addition, the contact noticed an abnormal sound with several unknown warning lights illuminated. The vehicle was towed to the dealer, where it was diagnosed with PCM failure. The contact was informed that the PCM needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The contact referenced an unknown recall with a similar failure description; however, the VIN was not under recall. The failure mileage was unknown.

The contact owns a 2015 Ford Fusion. The contact stated that on several occasions while in reverse(R), the back over prevention camera froze, and the screen went black. The contact stated that via an online tutorial video, she became aware that there was a wire failure in the front driver’s seat. The contact stated that on several occasions when the screen went black and or froze, the front driver’s seat was moved back and forth, and eventually the camera worked normally. Additionally, the contact stated that when the driver’s seat was moved back and forth and there were no changes, the vehicle would be driven on an incline, and the camera worked normally. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was unknown.

The vehicle's backup camera is experiencing intermittent functionality issues, failing to provide a consistent display. This sporadic operation poses a significant safety risk when the vehicle is in reverse.

I have a 2015 Ford Fusion Ecoboost t back in 2019 took it to Ford for regular maintenance and they told me it had a recall for another engine (coolant intrusion) at that time I had no problem with my car so needless to say I was shocked . Now 2026 August 15 my car shuts down coolant temperature warning comes on , I pulled over had a mechanic look at it and he tells me the head gasket is no good coolant intrusion This is a safety issue and cars could catch on fire 🔥 Called Ford they said nothing they can do . All I can say is shame on Ford they need to do the right thing and fix these Safety issues.

A previously recalled issue has reoccurred in my vehicle. I’d like to report it and understand my options moving forward. My brake light is on and will not go off! Message appearing “hill assist not available”

Front passenger door stopped closing on the 10th of July without any warning so I am forced into driving with a partially closed door tied with rope and I see that multiple people have filed a complaint about the same problem.

My rear backup camera has been malfunctioning for several months now. When it decides to work at all, it flips the image from left to right and vice versa. Other times the backup camera doesn’t even work. And sometimes it has yellowish lines going through the images which distorts other cars behind me even more. Ford needs to fix this at no cost to me. There’s a recall on their other backup cameras in other Ford models. Not sure why the 2015 ford fusion wasn’t included in this recall because it’s doing the same thing - flipping the images, which makes it confusing when I’m backing up my car.

The contact owns a 2015 Ford Fusion. The contact stated while driving at various speeds, the engine overheating warning light illuminated. The contact stopped the vehicle, and the vehicle was towed to an independent mechanic. The vehicle was diagnosed, and it was determined that an engine sensor had failed and needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The contact stated that the failure reoccurred 2 more times. The contact stated that during recent failure, there was a misfire coming from the engine and the engine was idling rough. The vehicle was driven to the same mechanic, who diagnosed the vehicle and determined that there was coolant intrusion into the engine block, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 175,000.

The contact owns a 2015 Ford Fusion. The contact stated that while attempting to shift out of park, the transmission failed to shift out of park. The vehicle was towed to the dealer, who diagnosed that the gear shifter had failed. The VIN was included in an unstated recall and the vehicle had been repaired. The contact stated that approximately 1-2 years and 20,000 miles later, the failure reoccurred. The contact stated that a certified mechanic inspected the vehicle and stated there were fragments of the bushing found. The vehicle was towed to the dealer, and the contact was informed that the gear shifter had failed; however, the repair was no longer covered under recall. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was 120,000.

The contact owns a 2015 Ford Fusion. The contact stated while starting the vehicle, the check engine warning light remained illuminated, and the vehicle failed to immediately start. The vehicle was taken to the local mechanic who diagnosed and determined there was coolant inside the cylinders and informed the contact that the engine long block needed to be replaced. The vehicle was not repaired. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 100,000.

The rear camera does not function properly on my 2015 Ford Fusion. When I try to use it, it either turns into a black screen or the message reads that "rear camera is unavailable", which has almost caused me to collide with another vehicle several times as I was trying to back up. I understand that there is a national recall for Ford Fusion vehicles from 2018 on for exactly the same reason. However, even though my Ford Fusion is a 2015, it demonstrates the same problem as the newer models listed in the recall. I would like to have my camera replaced (at no charge) as well, since I am dealing with the same safety hazard as the models listed in the national recall. Thank you very much for your understanding.

The contact owns a 2015 Ford Fusion Hybrid. The contact stated that while reversing, the rearview camera failed to display an image. The vehicle was taken to the dealer, where it was diagnosed that the rearview camera had failed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

The contact owns a 2015 Ford Fusion. The contact stated while driving 70-75 MPH on the interstate, the vehicle stalled. There was no warning light illuminated. The contact was able to pull over and restarted the vehicle. The message "Transmission Not in Park" was displayed. The contact stated that while veering to the left lane, the vehicle started to shudder. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacture was not made aware of the failure. The failure mileage was approximately 216,700.

Coolant leaking into cylinder 2, misfire (P0302), overheating, and white smoke from exhaust. Mechanic diagnosed potential head gasket or coolant intrusion issue. Vehicle is out of warranty. This seems related to known issues on EcoBoost engines, including TSB 19-2208 for later models, but no recall exists for the 2015 model. Major safety concern and potential engine failure

The back up camera has been showing a black screen while the vehicle is in reverse. This has been happening with my vehicle for a few months. Safety of others put at risk because this happens while vehicle s in motion Have not taken vehicle to dealership to have it inspected. My vehicle falls outside of scope of recall currently published No warning messages displayed

When placing the car in reverse the rear backup camera does not show image and will display a black screen or a message the camera is not working and to contact a dealership. Camera worked correctly until Jan 2025. Randomly, the rear backup sensors, while camera shows black screen, will not alert the driver to being object in its path. At other times when the screen is black, the sensor will alert the driver. If you get the "Camera Not Working" message, the rear backup sensors will alert the driver to objects in its path.

The contact owns a 2015 Ford Fusion. The contact stated that occasionally, while shifted into reverse, the rearview camera failed to properly display the rearview image as intended. The contact stated that the message "Contact the Dealer" was displayed on the instrument panel. The local dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 155,000.

Rearview camera goes blank or sometimes freezes. Problem is intermittent but a safety issue due to affecting the visual display.

The contact owns a 2015 Ford Fusion. The contact stated that while driving at various speeds, the front passenger’s side door failed to remain securely closed. The vehicle was taken to a local independent mechanic, where it was diagnosed and determined that the door latch needed to be replaced. The vehicle was taken to two other local independent mechanics, where it was diagnosed, and the failure was confirmed. The vehicle was taken to a local dealer, where it was diagnosed and determined that the door latch cable needed to be replaced. The vehicle was not repaired due to the cost. In addition, the contact stated that as a temporary fix, the front passenger’s door was held closed with an extension cord but remained slightly open. The manufacturer was made not aware of the failure. The failure mileage was approximately 99,359.

We purchased a used car for my son to use in college. While driving on the hwy, the car started loosing power and just died on the side of the road. He was towed towed to a Ford dealer and was told he was leaking coolant into cylinder #4, which is a KNOWN PROBLEM AT FORD and an active recall for model years 2016-2018. Our 2015 has the identical failure mode and is not covered in the recall!! We were told $9000 to replace the engine block ... It only has 84,000 miles on it!!!!

The contact owns a 2015 Ford Fusion. The contact stated while driving 40 MPH, the temperature gauge indicated that the engine was overheating, and the vehicle started losing motive power. The contact turned off the vehicle for three minutes and then immediately drove the vehicle to the local mechanic. The vehicle was taken to two independent mechanics. The first independent mechanic diagnosed the vehicle and determined that the head gasket had failed and needed to be replaced; however, the mechanic was unable to perform the repair. The vehicle was then towed to the second independent mechanic where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that there were no recalls on the VIN associated with the failure. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 144,000.

The contact owns a 2015 Ford Fusion. The contact stated while exiting the vehicle, the contact became aware that the brake light was illuminated. The contact stated that while attempting to depress the brake pedal, the brake pedal was loose. There was an unknown warning light illuminated. The contact received notification of NHTSA Campaign Number: 23V162000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure; however, was unable to confirm when the parts would become available. The failure mileage was 126,000. Parts distribution disconnect.

I changed my battery at 105,000 miles with everything working fine electronically for my 2015 Fusion. Been a great car up to this issue. After installing the correct battery, the power steering turned off and hasn't come back on. Took to dealership, they replaced a connection cable at their suggestion and still were unable to reset the power steering. That's where it should have ended tho. They want me to further come back to run more tests??? Something seems very defective to me and from social media reports of other Fusion owners and the nhtsa investigations, a power steering recall should be warranted. I have been a car owner for 40 years and never experienced this inconvenience. I think Ford is getting away with inferior electronics and passing the expense back to the consumer. It should be an easy fix but not one at $4000 (getting a new steering rack) just to change a battery?? :-( Please help!

Unintenional rollaway due to detached and degraded shift cable bushing. My car jerked me into a half spot when I pulled up to work this am. Upon looking, it would not go in gear at all. The gear shift says that it's in park and the dashboard says it's in neutral. Upon opening the hood and examining, I found that the bushing on the transmission cable was broken. I had no way to go so I called the Ford dealership and had someone let me pay over the phone for the part and I sent a coworker to pick up. Then I called a tow truck to tow my vehicle to Total Tire Care in Statesboro Georgia. I am going to have to pay the labor fee and also be without a vehicle all day. There are several 2015 Ford Fusions that have had a recall on this very part - but not my VIN. I think this needs to be changed and I should be able to have the cable inspected and replaced as needed.

I was driving on the highway in my car stop going then it start rolling backwards a little then i hit the breaks then put in park in put it back in drive then it started driving again then my brake lights came on and didn’t go off for about a week I have to unhook the battery I have a 8 year old son I was on the way to the hospital because my grand father was on life support when all this took place there was trucks going around us we almost got hit my three car thank god I made it home safe then I got. Home in my car just keep getting load as if I’m hitting the car there’s a load sound it makes when I start it up in i dont feel safe driving it … when out it being check out i really need some one to look at it

The vehicle started to over heat because the vehicle is loosing antifreeze through the head/engine block wall. This is a 1.5L Ecoboost motor. I had the water pump and radiator lines replaced 2022 by Gorilla Techs, but that did not fix the issue. It has progressively gotten worse over the course of two years. Other Ford owners, they have had engine repairs covered. However, the recommend solution is to replace the engine with a long block engine. This repair is a result of poor engineering. A new engine from Ford is priced at $6,000 and does not include labor or other one time use parts and fluids.

The contact owns a 2015 Ford Fusion. The contact stated that while attempting to accelerate from a stop, the RPM became elevated, the engine revved up, and there was an abnormally loud clunking or thumping sound before the transmission shifted into gear and the vehicle accelerated. There were no warning lights illuminated. The vehicle was taken to an independent mechanic who informed the contact that there were contaminants in the transmission fluid, making the transmission fluid dark, and causing the transmission to fail. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The dealer was contacted and confirmed that the VIN was not under recall. The manufacturer was not informed of the failure. The failure mileage was approximately 122,000. The VIN was not available.

While driving car it begins to shaking and unable to accelerate than cuts off, will sometimes restart and can drive but does the same thing again, during this process a wrench symbol and check engine light come on. Had spark plugs replaced the first time, still was doing it. Also the throttle body removed and cleaned continued, so replaced throttle completely it’s been 2 days no issue so far, but the car belongs to my daughter and it happened while she was driving car was purchased used a year ago, this is the first time we had this issue not sure if previous owners experienced same issues.

My 2015 Ford Fusion with the 1.5L EcoBoost engine experienced a complete engine failure due to a coolant intrusion in cylinder 3, which is consistent with Ford TSB 20-2100. In December 2023, I brought the car to the dealership due to rough starting and a non-start issue. No coolant related codes were detected at the time. In May 2025, the vehicle began running roughly and showed codes PO316 and PO303. The dealership diagnosed low coolant and coolant intrusion into cylinder 3, with a rust and fouled spark plug. I believe this is a progressively safety-related engine defect that can lead to sudden loss of power and unsafe driving conditions.

I only have 85k miles on my 2015 Ford Fusion. One day the check engine light came on, my car started stalling, shaking, and making noise. I stopped the car and checked the engine- coolant was exhausted. Upon taking to get it checked- the head gasket and short block were blown/cracked. The coolant had leaked into the engine. This should not have happened on a car with this low of mileage. I did my research and this is a well known issue for Ford Fusions during this time range. I called Ford and they told me there is nothing that they could do.

Coolant Intrusion in Cylinder 2 and 3.

After check engine light and the coolant fluid low light came on, I took it to a ford dealership and was told that they found there was a coolant leak which caused the engine to fail and that the short engine block needed to be replaced and it would be 9000 dollars to repair. so we are now faced with paying for a repair that is double what the car is worth or get a new car. there was never a recall for the coolant leak even though Ford knows its a known issue.