CAR WOULD INTERMITTENTLY STALL AT LOW SPEEDS AND WOULD SHAKE AND SHUTTER UNTIL THE ENGINE QUIT. THIS WOULD TAKE PLACE AFTER WARM UP AND THE CAR HAD BEEN DRIVEN FOR SEVERAL MILES. CAR WOULD RESTART AFTER HARD CRANKING AFTER MOVING GEAR SHIFT INTO PARK. THIS WOULD TAKE PLACE AT STOP LIGHTS, IN THE DRIVEWAY AND ON THE STREET WHILE IN TRAFFIC. DEALER REPLACED THROTTLE BODY (PART # DS7Z 9E926C) AFTER VERIFYING CODE FROM ELECTRONIC ANALYSIS.
2015 Ford Fusion complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2015 record →
I WAS IN THE ABOUT TO TAKE MY WIFE TO WORK, I APPLIED THE BRAKES WENT TO SHIFT GEAR AND THE CAR GOT STUCK IN REVERSE I TRIED TO SHIFT BACK TO PARK AND I GOT MESSAGE ON THE DASH THAT SAID 'TRANSMISSION NOT IN PARK' SO APPLIED THE PARK BRAKE AND TURNED OFF THE CAR.
CAR STALLS WHEN STARTING OUT
TL* THE CONTACT OWNS A 2015 FORD FUSION. THE CONTACT STATED THAT THE POWER STEERING WAS FAULTY AND THE STEERING WHEEL SEIZED MANY TIMES WHEN ATTEMPTING TO TURN. THE POWER STEERING INDICATOR ILLUMINATED. AN INDEPENDENT MECHANIC STATED THAT THE POWER STEERING SEIZED. THE VEHICLE WAS TAKEN TO MEDFORD FORD (186 NJ-70, MEDFORD, NJ 08055, (888) 508-9703), BUT NO ASSISTANCE WAS PROVIDED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 59,319.
SECONDS AFTER STARTING THE ENGINE, IT OCCASIONALLY SPUTTERS TO A STOP WHEN I BEGIN TO ACCELERATE. RESTARTING THE VEHICLE ONCE OR TWICE, THE PROBLEM CONTINUES. EVENTUALLY, ON THE THIRD OR FORTH ATTEMPT, THE ENGINE RUNS FINE WITHOUT TROUBLE. THIS PROBLEM OCCURS ABOUT ONCE EVERY FOUR TO SIX WEEKS. OTHER OWNERS REPORT THE ENGINE DYING WHILE DRIVING AT NORMAL SPEEDS. I HAVE NOT EXPERIENCED THIS. IT ONLY HAPPENS WHEN I AM PARKED, RIGHT AFTER STARTING THE ENGINE, OR WHEN I BEGIN TO ACCELERATE. THE PROBLEM HAS NOT HAPPENED WHEN THE ENGINE IS WARM, SO FAR.
AS I WAS DRIVING OVER 70 MILES PER HOUR ON THE HIGHWAY, THE DOOR AJAR ALERT APPEARED. AT THAT POINT, I REALIZED THAT MY SONS FRIEND HAD OPENED THE DOOR OUT OF CURIOSITY. THE DOORS LOCK SIGNAL WAS RED WHICH MEANS IT WAS LOCKED HOWEVER HE WAS ABLE TO OPEN THE DOOR AT 70MPH ON THE HIGHWAY. THIS IS VERY UNSAFE, LUCKILY NO ONE WAS HURT. THE NEXT DAY I CHECKED THE DOOR LOCK MECHANISM. WHEN THE DOOR IS LOCKED ON RED, IT ONLY LOCKS FROM THE OUTSIDE AND ANY DOOR FROM THE INTERIOR CAN BE OPENED REGARDLESS OF THE SPEED. I TRIED THIS AT VARIOUS SPEEDS IN THE PARKING LOT. I HAVE THREE CHILDREN AND THIS IS EXTREMELY DANGEROUS. FOR THE TIME BEING, I HAVE PLACED THE CHILD LOCK ON THE REAR DOORS, HOWEVER THIS OPTION IS NOT AVAILABLE TO THE PASSENGER DOOR. WHEN I LOCK THE DOOR AND IT IS RED, IT SHOULD NOT BE ABLE TO OPEN THROUGH THE INTERIOR OR EXTERIOR OF THE VEHICLE.
SEAT BELT LOCKS UP AND FAILS TO EXTEND. I BELIEVE THIS IS RELATED TO EXISTING NHTSA ID 10109079 BASED ON MY VIN. THIS HAPPENED TO BOTH MYSELF AND MY WIFE WHILE DRIVING MY VEHICLE AND IT PREVENTS THE DRIVER FROM HAVING A FULL RANGE OF MOTION WHILE OPERATING THE VEHICLE, AND IN ONE CASE PREVENTED MY WIFE FROM BEING ABLE TO PROPERLY EXIT THE VEHICLE TRAPPING HER INSIDE FOR A WHILE. A DRIVER BEING UNCOMFORTABLY RESTRAINED AND LACKING FULL RANGE OF MOTION WHILE OPERATING A MOTOR VEHICLE IS, IN BOTH OF OUR OPINIONS, A MAJOR SAFETY CONCERN AS IT IS NOT ONLY A DISTRACTION BUT PHYSICALLY IMPAIRS THE DRIVER WHILE THE VEHICLE IS IN OPERATION AT HIGHWAY SPEEDS. WHEN I MADE THE DEALERSHIP AWARE OF THE ISSUE AND REQUESTED REPAIRS UNDER WARRANTY THEY DID NOT MAKE ME AWARE OF THE TSB/NHTSA NOTICE ON THIS AND REFUSED REPAIR AND INSTEAD TOLD ME TO PERFORM MAINTENANCE MYSELF IN THE FORM OF "SPRAY IT WITH WD40" WITH NO FURTHER INSTRUCTIONS. IN THE PROCESS OF "SPRAYING IT WITH WD40" I WAS INJURED BY A RETRACTOR COIL SPRING AS FORD MOTOR COMPANY HAD COVERED UP A MANUFACTURER WARNING LABEL CHANGING A CRITICAL "DO NOT REMOVE" WARNING GIVING INSTEAD THE OPPOSITE MEANING OF "REMOVE" WHICH LEAD ME TO BELIEVE THIS WAS THE SERVICEABLE COMPONENT I WAS MEANT TO "SPRAY WITH WD40". UPON OPENING IT THE RETRACTOR COIL SPRING THEN SHOT OUT AND STRUCK ME NEAR MY EYE SOCKET RESULTING IN POSSIBLE INJURY INDUCED MYOKYMIA. ATTEMPTS TO CONTACT FORD HAVE FAILED AND THE DEALERSHIP HAS BEEN MOSTLY UNCOOPERATIVE ON THE I
ENGINE SPUTTERS, LOSES POWERS, AND STALLS. THIS APPEARS TO HAPPEN AFTER THE CAR SITS FOR A PERIOD OF TIME AROUND 20-60 MINUTES AFTER HAVING BEEN DRIVEN AND THEN IS ONCE AGAIN STARTED AND DRIVEN AGAIN. AFTER BEING PLACED IN GEAR AND DRIVEN A VERY SHORT DISTANCE (5-10 SECOND LOW SPEED TIME WISE) THE ENGINE WILL BEGIN TO EXHIBIT THE STALLING SYMPTOMS OF LOW RPM AND HESITATION AND ALL ASSOCIATED SYSTEMS WILL BEGIN TO MALFUNCTIONS, I.E. HEADLIGHTS WILL FLICKER, BRAKES WILL LOSE POWER, ACCELERATOR WILL NO LONGER FUNCTION EVEN IF DEPRESSED 100% AS CAR IS DRIVE BY WIRE. THIS IS AN EXTREME SAFETY CONCERN. THE VEHICLE LOSING POWER AND NOT HAVING ALL CONTROL SYSTEMS FUNCTIONING AT 100% (THROTTLE, BRAKING, STEERING) ON ROADWAYS AND IN PARKING LOTS PLACES THE DRIVER, OTHER DRIVERS, AND ESPECIALLY PEDESTRIANS AT RISK OF INJURY AND DEATH AS THE VEHICLE UNEXPECTEDLY LOSES POWER AND OTHERS ARE NOT EXPECTING THE VEHICLE TO ACT IN SUCH A MANNER AND MAY NOT REACT ACCORDINGLY. A PEDESTRIAN MAY NOT REACT PROPERLY TO A CAR THAT LACKS ITS NORMAL STOPPING POWER, ANOTHER VEHICLE MAY NOT STOP FOR A CAR THAT IS NOT ACCELERATING AS IT WAS AND IS EXPECTED, ETC. I WAS APPROACHED RANDOMLY AT A GAS STATION BY ANOTHER OWNER OF A SIMILAR FORD FUSION DESCRIBING THE SAME SYMPTOMS ASKING IF MY CAR DID THIS AND EXPLAINED TO HER THAT BASED ON MY RESEARCH SHE'S NOT ALONE AND MANY OTHER OWNERS EXPERIENCE THIS SAME PROBLEM. MANY DEALERS APPEAR TO BE ABLE UNABLE TO DIAGNOSE/RESOLVE THE ISSUE, AND MY 2 ATTEMPTS TO CONTA
TL* THE CONTACT OWNS A 2015 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V471000 (POWER TRAIN). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MAC HAIK FORD PASADENA (4242 EAST SAM HOUSTON PKWY S, PASADENA, TX 77505, (281) 604-3673) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS INVALID.
TAKATA RECALL I CURRENTLY OWN A 2015 FORD FUSION SE 2.0L TURBO AS THE MILEAGE HAS INCREASED I HAVE BECOME AWARE OF A PROBLEM WITH THE PURGE VALE, AS I HAVE HAVING TROUBLING STARTING MY CAR AFTER I PUT GAS IN IT ALONG WITH STALLING. AFTER SOME RESEARCH I CAME UPON ARTICLES OF COMPLAINTS ABOUT THE SAME MODEL CAR WITH THE SAME PURGE VALVE PROBLEM. I BELIEVE THIS IS A DEFECT IN THE CAR THAT HAS DANGEROUS SAFETY HAZARDS
FILLED UP CAR W/ GAS, CAR SPUTTERED LIKE IT WAS NOT GETTING GAS. CAR SHUT OFF BUT POWER STAYED ON. TRIED TO START CAR AGAIN, & IT SPUTTERED AGAIN. I THEN PUSHED ON ACCELERATOR TO GIVE GAS, AND CAR SPUTTERED AS I LET OFF, THEN DIED, BUT STILL HAD POWER. STARTED CAR FOR 3RD TIME, AND IT CONTINUED TO SPUTTER, I PUSHED ON ACCELERATOR, AND PUT IN DRIVE, AND AS I DROVE ABOUT 20 METERS, THE CAR SEEMED TO STILL SPUTTER. ONCE I CONTINUED TO DRIVE, AND GET UP TO 30 TO 40 MPH, THE CAR RAN FINE. CAR STARTED FINE THE NEXT FEW HOURS, BUT THEN IN THE EVENING IT DID IT AGAIN. I HAD TO PUT HAZARDS ON DUE TO BEING ON A MAIN ROAD AND THE CAR WOULD NOT ACELLERATE AND STARTED SPUTTERING AGAIN. MY CHECK ENGINE LIGHT ALSO HAS CAME ON DURING THIS PROCESS. I HAVE TAKEN INTO AUTO SHOP AND IT READS THAT FUEL PRESSURE SENSOR NEEDS REPLACED: CODE P0087 FUEL RAIL/SYSTEM PRESSURE - TOO LOW P2196 02 SENSOR SIGNAL STUCK RICH BANK 1 SENSOR 1 P1450 UNABLE TO BLEED UP FUEL TANK VACUUM. WITH THE VEHICLE BEING WELL MAINTAINED AND BEING LESS THAN 5 YEARS OLD, I BELIEVE THIS SHOULD BE TAKEN IN CONSIDERATION DUE TO BEING VERY UNSAFE TO DRIVE DUE TO NOT KNOWING WHEN THE SPUTTERING OF THE CAR WILL HAPPEN.
VEHICLE OCCASIONALLY IDLES ROUGH AND STALLS WHILE DRIVING DOWN THE ROAD. RESTARTS FINE, SOMETIMES NOT DOING IT AGAIN FOR DAYS AND SOMETIMES DOING THE SAME THING MULTIPLE TIMES ON THE SAME TRIP. USUALLY OCCURS UNDER 40 MPH, AND IS REALLY BECOMING A SAFETY CONCERN FOR ME AND MY FAMILY. 28,000 MILES ON THE ODOMETER.
TL* THE CONTACT OWNS A 2015 FORD FUSION. WHILE REVERSING OUT OF THE DRIVEWAY, THE STEERING WHEEL SEIZED AND THE POWER STEERING ASSIST FAULT, SERVICE REQUESTED WARNING INDICATOR ILLUMINATED. THE CONTACT HAD THE VEHICLE TOWED TO (RUB FORD INC, 219 LIBERTY ST, GARDNER, IL 60424, (818)-237-2901) WHERE IT WAS DIAGNOSED THAT THE STEERING RACK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT AN INVESTIGATION WOULD BE PERFORMED. THE FAILURE MILEAGE WAS 37,810.
MY CAR HAS 109,227 MILES ON IT. AND THE TRANSMISSION IS SHIFTING HARD AND DELAYING. THIS IS MAKING THE CAR UNSAFE TO DRIVE AND SOMETIMES ACTS LIKE IT DOESN'T WANT TO GO INTO GEAR. OTHER PEOPLE HAVE COMPLAINED ON THE INTERNET. IN A CAR THIS NEW STILL SHOULD HAVE NOT HAVE THIS ISSUE SO SOON. THERE SHOULD BE AN INVESTIGATION AND A RECALL TO CORRECT THE ISSUE. THIS HAPPENS EVERY TIME. FROM HIGHWAY TO CITY. AND EVEN WHEN DOING 50 AND SPEEDING UP TO 70 IT STILL SHIFTS HARD.
TAKATA RECALL INVOLVING THE AIR BAG
TL* THE CONTACT OWNS A 2015 FORD FUSION. WHILE DRIVING APPROXIMATELY 50 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO RESPOND. THE CONTACT STATED THAT THE FAILURE OCCURRED AT DIFFERENT SPEED INTERVALS. THE CONTACT HEARD AN ABNORMAL NOISE AND A SLIPPAGE IN THE TRANSMISSION DURING THE FAILURE. THE VEHICLE WAS TOWED TO BOB BELL FORD (LOCATED AT 1230 BEL AIR RD, BEL AIR, MD 21014, (410) 879-2544) WHERE IT WAS DIAGNOSED THAT THE SOLENOID BODY NEEDED TO BE REPLACED. THE CONTACT WAS INFORMED THAT THE VEHICLE NEEDED TO BE TOWED TO PLAZA FORD (LOCATED AT 1701 BEL AIR RD, BEL AIR, MD 21014, (410) 838-3100) TO BE REPAIRED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,033.
AFTER DRIVING SOME DISTANCE (20-30 MINUTES, 15-20 MILES) AND STOPPING FOR A SHORT BREAK (5-10 MINUTES) TO GROCERY SHOP, GET TAKE-OUT, ETC. STARTING THE CAR UP AGAIN AND GOING - IT STALLS. POWER STAYS ON, BUT ENGINE FLUCTUATES RPM IN A LUNGING FASHION BEFORE PUTTERING OUT. CAR CAN RESTART WITH STRAIN ON THE STARTER BUT WILL DO THE SAME THING AGAIN EVEN IF LEFT IDLING IN PARK AFTER 1-2 MINUTES. REMEDY I HAVE FOUND IS TO CRANK IT, LET THE ENGINE SETTLE FOR 5 SECONDS, PUT IN GEAR, LET SETTLE AGAIN, THEN GAIN RPMS FAIRLY QUICKLY WITH A HEAVY ACCELERATION. ONCE IT SHIFTS GEARS THE FIRST TIME IT SEEMS TO BEHAVE.
I BOUGHT THIS VEHICLE USED, IT WAS STILL UNDER 30 DAY LIMITED WARRANTY WHEN CAR WAS SPUTTERING BADLY AT STANDING IDLE, DRIVING OR IN PARK AND EVEN LOST POWER. ENGINE LIGHT CAME ON SO I TOOK IT TO SHOP. THEY DIAGNOSED IT AS MISFIRE IN CYLINDER 2 AND CHANGED PLUGS AND COIL, HAD TO USE DEALER PARTS BECAUSE CAR REFUSED AFTER MARKET THAT SHOP WAS USING PER WARRANTY COMPANY. TOOK CAR HOME AND AFTER A FEW WEEKS CAR DID SAME THING SPUTTERING EVERY MORNING AND LOSS OF POWER TOOK IT BACK TO SHOP AND THEY COULDN'T FIND ANYTHING WRONG SAID DIAGNOSTICS SHOWS THAT IT HAD LOST POWER BUT THEY DID NOT HAVE ANYTHING THEY COULD FIX. TOOK IT HOME ANOTHER FEW WEEKS/MONTH WENT BY AND SPUTTERING WITH ENGINE LIGHT ON AGAIN, TOOK IT BACK TO SHOP AGAIN MISFIRE IN CYLINDER 2, MECHANICS CHANGED PLUGS AGAIN. A MONTH LATER ENGINE SPUTTERING STARTED AGAIN AND LOSS OF POWER TO CHARGER PORTS IN VEHICLE, LIGHT CAME ON AGAIN WAITED OVER NIGHT TO TAKE IT TO BE SERVICED AT LUNCH BREAK FROM WORK, ON THE WAY TO WORK COOLANT LIGHT FLASHES ON SAYING OVERHEATED FOR ENGINE TEMPERATURE, TOOK IT BACK TO SHOP MISFIRE CYLINDER 2 AGAIN AND SHOP WAS BAFFLED ABOUT LOW COOLANT LEVEL POURED A GALLON OF COOLANT INTO VEHICLE DID BLOCK TEST AND PRESSURE TESTS THEY CAN FIND NOTHING, FRIEND MECHANIC SAYS WITH CODES HE HAS GOTTEN AND HIS EXPERIENCE/ KNOWLEDGE THAT THERE HAS TO BE A GASKET LEAK LETTING COOLANT INTO ENGINE. HAVE BEEN DEALING WITH THIS SINCE END OF JULY 2018
THERE IS AN OIL LEAK AT 67,000 MILES. IT WAS DISCOVERED DURING A ROUTINE OIL CHANGE AT FIRESTONE.
MY WINDSHIELD WIPER WOULD DRAG AND STICK IN THE MIDDLE OF THE WINDSHIELD. I TRIED SEVERAL TIMES TO GET THE DEALER TO DO SOMETHIING, BUT ALL I GOT WAS FORD KNEW ABOUT BUT DIDN'T KNOW HOW TO FIX THE PROBLEM!! MY DRIVER'S SIDE BLADE STUCK IN THE MIDDLE OF MY VIEW..I DROVE TO THE DEALERSHIP IN A RAIN/SNOW TO PROVE TO THEM THERE WAS DEFINITELY SOMETHING WRONG!! A MECHANIC CAME OUT TO LOOK AT IT AND FINALLY DECIDED IT WAS THE WIPER MOTOR. THEY ORDERED ME ONE. IT CAME IN THE NEXT DAY. I GOT AN APPOINTMENT FROM AT THE DEALERSHIP FOR THE REPAIR FOR SAME DAY. WHEN I ARRIVED THE SERVICE WRITER TOLD ME THAT THEY WERE VERY BUSY AND WOULDN'T GET THE CARS FIXED THAT WAS ALREADY. IT WAS FIXED THAT AFTERNOON. THEY ALWAYS HAD AN EXCUSE FOR NOT FIXING MY WIPER PROBLEM. I FEEL MY TIME IS JUST AS IMPORTANT AS THEIRS. MY HUSBAND HAD JUST HAD SURGERY AND I AM THE ONLY ONE HE HAS TO TAKE CARE OF HIM. I HAD TO LEAVE HIM ALONE TO GO GET MY 2015 FUSION REPAIRED. I HOPE FORD WILL ISSUE A RECALL ON THIS WIPER PROBLEM SO I CAN GET MY $100 DEDUCTIBLE ON MY EXTENDED WARRANTY BACK. THIS HAPPENED ON APPROX 4/2018
WAS REAR ENDED TURNING OFF MOUNTAIN HIGHWAY BY AN F350 AND A VAN HIT THE TRUCK THAT HIT ME, HE WAS GOING AT LEAST 50 MILES AN HOUR WHEN HE HIT ME FELT LIKE HE SHOVED ME SO HARD I WAS AIRBORNE!!! NO AIRBAG WENT OFF WHICH THE OFFICER WHO WAS ON A WITNESS TO THE ACCIDENT AND THEN STOPPED AND MADE SURE EVERYONE WAS OK !! MY BODY STILL HURTS !!
THE CAR JERKS DURING SHIFTING ON CITY STREETS, ALL TIMES OF DAY, ALL ROAD CONDITIONS.
WHEN I PARK OR DRIVE MY TRANSMISSION JUMP I BE TO THE FOR DEALER BUT THEY DONT HAVE GUY TO CHECK IT
WHEN IN DRIVE THE CAR JERKS VERY HARD WHENEVER IT SWITCHES GEARS ALSO THE CAR WOULD STALL AFTER PUTTING IT INTO DRIVE SOMETIMES IT WILL NOT MOVE FORCING ME TO TURN THE IGNITION OFF AND BACK ON TO TRY IT AGAIN.
I HAD TO REPLACE THE FRONT PASSENGER BRAKE LINE IN 2017 DUE TO A LEAK. LESS THAN A YEAR LATER, JULY 2018, THE SAME THING HAPPENED AND I HAD TO REPLACE THE FRONT DRIVER'S SIDE FRONT BRAKE LINE DUE TO A LEAK. I REALIZED THERE WAS AN ISSUE WHEN I WAS DRIVING & THE BRAKE PEDAL WENT TO THE FLOOR. ONLY AFTER ABOUT 15 MINUTES DID THE LOW BRAKE FLUID LIGHT COME ON AFTER EACH OCCURRENCE. I HAD MY CAR AT THE DEALER LAST WEEK FOR A RECALL REPAIR AND OVERHEAR ANOTHER CUSTOMER WITH A 2015 FUSION SAY SHE HAD A BRAKE LINE LEAK.
CHECK ENGINE LIGHT CODE INDICATES CATALYTIC CONVERTER FAILURE. OIL CHANGED ACCORDING TO MANUFACTURERS RECOMMENDATIONS. CAR IS DRIVEN LESS THAN 100 MILES PER MONTH. INDICATOR LIGHT COMES ON AND GOES OUT INTERMITTENTLY. CAR IS ONLY 3 YEARS OLD.
I RECEIVED A CLASS ACTION SETTLEMENT ON TAKATA AIRBAG
AFTER TAKING MY 2015 FORD FUSION FOR A TRANSMISSION PROBLEM AND OTHER RECALLS THEY KEPT THE CAR FOR OVER A MONTH WITH NO RENTAL PROVIDED WHEN I FINALLY GOT IT BACK FROM THE SPEED OF 15 TO 30 THE PASSENGER SIDE STARTING MAKING NOISES AND COULD FEEL THE VIBRATION FROM IT AND 55 AND UP IT JUST GETS WORSE.
"TAKATA RECALL" IN ADDITION TO THIS RECALL, I HAVE 2 OUTSTANDING RECALLS WITH A REFUSAL TO WORK ON A MISFIRE AND ENGINE ISSUES. MY CAR HAS SHUT DOWN WITH NO WARNING ON THE ROAD, MISFIRING WITH NO WARNING, AND NO INFORMATION ON THESE COMMON ENGINE FAILURES WAS GIVEN TO ME. NO PROOF HAS BEEN GIVEN OF ISSUES AND AM BEING FORCED INTO PURCHASING A NEW ENGINE. I HAVE BEEN REFUSED ALL HELP AND HAVE BEEN WAITING ABOUT A MONTH FOR ANSWERS.
AWHILE BACK THE CAR STARTED MAKING STRANGE NOISES, THAT CAME FROM THE FUEL INLET BEHIND THE GAS DOOR, SOUNDING LIKE PRESSURE ESCAPING. PRESSING THE DOOR IN (CAPLESS FUEL TANK) CONFIRMS THIS, AS THE VACUUM IS RELEASED. CAR IDLES ROUGH, AND IN SOME CASES, AFTER REFUELING, IT WILL IMMEDIATELY STALL. UPON FURTHER RESEARCH, IT SEEMS TO HAPPEN TO QUITE A FEW FUSION OWNERS, WITH VIDEOS AND FORUMS POSTS TO VERIFY. FORD CLAIMS TO NOT KNOW OF THE ISSUE, BUT JUST TODAY ISSUED A RECALL FOR A SIMILAR PROBLEM FOR THE FOCUS MODEL CARS. IT IS THE 2.0L TURBO OR NATURALLY ASPIRATED ENGINES, AND I HAVE THE 2.0L TURBO. THERE HAVE ALSO BEEN REPORTS OF CARS STALLING WHILE IN MOTION. CHECK ENGINE LIGHT CAME ON TODAY, WITH A P1450 CODE.
THIS CAR HAS BEEN IN MULTIPLE TIMES FOR LOSS OF POWER AND ENGINE CUTTING OUT DURING ACCELERATION. IT HAS BECOME DANGEROUS. THIS IS THE ECOBOOST ENGINE. FORD IS NOT TELLING ALL ABOUT THE DANGERS OF THIS PROBLEM. I HAVE ALMOST BEEN KILLED SEVERAL TIMES TRYING TO ACCELERATE INTO THE ROADWAY.
MY 2015/FORD FUSION IS HALTED IN NEUTRAL BUT THE GEARSHIFT IS STUCK IN PARK AND I CAN'T MOVE IT. IT HAPPENED AFTER I PULLED INTO MY PARKING SPOT AND SHIFTED THE GEARSHIFT TO PARK. I NOTICED THE LIGHT INDICATOR DID NOT GO TO P BUT RATHER STAYED AT N AND WHEN I TOOK MY FOOT OFF THE BRAKE THE CAR STARTED MOVING. I HAVE MY VEHICLE'S EMERGENCY BRAKE ON IN ORDER TO PREVENT IT FROM MOVING BUT DUE TO THE TIME OF DAY FORDS IN MY AREA ARE CLOSED AND CANNOT OFFER HELP. MY VEHICLE DOES HAVE A SAFETY RECALL FOR THIS EXACT ISSUE AND I ATTEMPTED TO GET IT FIXED IN AUGUST ALONG WITH ANOTHER RECALL BUT THE DEALERSHIP TOLD ME THEY WERE BACKED UP ON THE PARTS TO FIX THIS ISSUE AND THAT THEY WOULD NOTIFY ME WHEN THEY HAD THE PARTS.
DRIVING STEERING ELETRIC WENT OUT WITH OUT ANY WARNING KINGSPORT TN TOOK IT TO FORD THEY TOLD US WHAT WRONG
TL* THE CONTACT OWNS A 2015 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V471000 (POWER TRAIN); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (JIM ROBINSON FORD LINCOLN, 95 ROBINSON DR, TRIADELPHIA, WV 26059, (888)-484-5815) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DICONNECT.
TL* THE CONTACT OWNS A 2015 FORD FUSION. WHILE OPERATING THE VEHICLE, THE AIR BAG INDICATOR REMAINED ILLUMINATED, WHICH WAS A SAFETY CONCERN. THE MANUFACTURER AND AN UNKNOWN DEALER WERE NOTIFIED, BUT NO ASSISTANCE WAS OFFERED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.
SAFETY RECALL 18S20 / 18V471 2015 FORD FUSION W/ 60,000 MILES. AS I BEGAN ARRIVED HOME AND PLANNED TO BACK INTO MY DRIVEWAY I PLACED THE VEHICLE INTO REVERSE, HOWEVER, THE CAR WOULDN'T REVERSE AND SEEMS TO BE STUCK IN GEAR. IT APPEARS THAT THE VEHICLE IS IN PARK BUT THE CAR ISN'T ACTUALLY IN PARK & I MUST HAVE THE EMERGENCY BRAKE ON TO KEEP THE VEHICLE FROM ROLLING. NOW THE CAR WILL NOT START BECAUSE IT APPARENTLY IS STUCK IN GEAR ALTHOUGH AS PREVIOUSLY STATED, IT SHOWS TO BE IN PARK. ALSO, THE SHIFTER WILL NOT MOVE AT ALL NOW. FRUSTRATING TO SAY THE LEAST. WORST PART IS THE DEALERSHIP SAYS THEY DO NOT HAVE THE NECESSARY PARTS TO MAKE THE REPAIR BUT HAVE NO EXACT TIMEFRAME FOR WHEN THEY MAY BE ABLE TO PROVIDE A SOLUTION...WHAT ARE WE SUPPOSED TO DO???
TL* THE CONTACT OWNS A 2015 FORD FUSION. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V471000 (POWER TRAIN) IN AUGUST OF 2018. PRIOR TO THE NOTICE, THE CONTACT TOOK THE VEHICLE TO SHEEHY FORD OF MARLOW HEIGHTS (5000 AUTH RD, CAMP SPRINGS, MD 20746, (301) 298-0793) TO HAVE THE BUSHING FOR THE TRANSMISSION CABLE REPAIRED AT HER EXPENSE. WHEN THE CONTACT RECEIVED THE RECALL NOTICE, SHE TOOK THE VEHICLE BACK TO THE DEALER AND WAS INFORMED THAT CERTAIN PARTS OF THE TRANSMISSION BUSHING AND CABLE WERE NOT COVERED UNDER THE RECALL. THE DEALER WANTED TO CHARGE THE CONTACT AGAIN FOR THE REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 53,545.
TL* THE CONTACT OWNS A 2015 FORD FUSION. WHILE DRIVING VARIOUS SPEEDS, THE STEERING COLUMN SEIZED AND THE POWER ASSIST FAILURE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO PORTAGE FORD (3013 COUNTY HWY CX, PORTAGE, WI) WHERE IT WAS DIAGNOSED THAT THE GEAR BOX ASSEMBLY WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 41,000. THE VIN WAS NOT PROVIDED.
TL* THE CONTACT OWNS A 2015 FORD FUSION. AFTER THE CONTACT PARKED THE VEHICLE AND EXITED, IT ROLLED BACKWARDS AND CRASHED INTO A FIRE HYDRANT. THE CONTACT STATED THAT THE IGNITION KEY WAS REMOVED FROM THE IGNITION SWITCH PRIOR TO EXITING THE VEHICLE. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 33,000.
TL* THE CONTACT OWNS A 2015 FORD FUSION. WHILE PARKING THE VEHICLE, THE CONTACT SHIFTED INTO PARK, BUT THE VEHICLE ROLLED. THE CONTACT WAS ABLE TO STOP THE VEHICLE BY APPLYING THE EMERGENCY BRAKE. THE CONTACT RECEIVED A NOTICE REGARDING NHTSA CAMPAIGN NUMBER: 18V471000 (POWER TRAIN). THE VEHICLE WAS TOWED TO CHAMPION FORD VOLVO (2502 W 26TH ST, ERIE, PA 16506, (814) 878-2500) WHO INITIALLY LOST THE VEHICLE AND THEN STATED THAT THEY COULD NOT SERVICE THE VEHICLE FOR A WEEK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 100,005.
MY VEHICLE MAKES A NOISE WHILE DRIVING AND THIS NOISE COMES FROM THE GAS TANK. IT IS LIKE A HONK SOUND. TO STOP THE SOUND, I HAVE TO STOP THE VEHICLE, OPEN THE GAS TANK AND LET THE AIR/PRESSURE INSIDE THE GAS THANK OUT. THE SMELL IS SOME KIND OF BURNT ENGINE OR WIRE. AFTER I HAVE LET THE AIR/PRESSURE OUT, ENGINE WARNING LIGHT TURNS ON FOR FEW HOURS AND GOES OFF. THERE ARE LOTS OF CUSTOMERS WITH THIS SAME ISSUE AND REPORTED THIS ISSUE. INFORMED THIS ISSUE TO FORD AND THEY ASKED ME TO GET DIAGNOSTICS DONE ON THE VEHICLE AND CALL THEM BACK. I DID GET THE DIAGNOSTICS DONE ON THE VEHICLE, TECHNICIAN SAID THAT THERE IS A PROBLEM WITH THE CANISTER PURGE VALVE AND HE EXPLAINED ME SOMETHING ABOUT THE PRESSURE WHICH I COULDN'T UNDERSTAND. SO I CALLED FORD BACK AND INFORMED THEM THAT THIS IS THE ISSUE AND ASKED THEM TO HELP ME WITH IT. THEY SAID THEY CANT DO ANYTHING BECAUSE IT HAD NOTHING TO DO WITH ANY RECALL PROGRAM OR ANY REBATE PROGRAM ACTIVE BASED ON THE GIVEN MILEAGE. I BEGGED FORD TO PLEASE CHECK ONLINE THAT THERE ARE SO MANY CUSTOMER WITH THE SAME COMPLAINT. THE SUPERVISOR SAID SHE CANNOT DO ANYTHING. I AM REQUESTING NHTSA TO PLEASE DO AN ENQUIRY ON THIS ISSUE AND HELP THE PEOPLE WHO ARE SUFFERING. THANK YOU.
WHILE I WAS DRIVING DOWN THE HIGHWAY I HAD A MESSAGE THAT SAID LOW COOLANT THAT CAME ON AND WENT OFF WITHIN 5-10SECOND , SO I TOOK MY CAR TO THE DEALERSHIP TO HAVE THIS CHECKED OUT. THEY STATED EVERYTHING WAS OK AND WORK FIND. A WEEK LATER, II WAS DRIVING DOWN THE HIGHWAY AGAIN AND A MESSAGE CAME UP AND STAYED ON THAT SAYS LOW COOLANT. I PULL TO THE STORE TO CHECK MY COOLANT LEVEL WHICH WAS A LITTLE UNDER MAXIMUM LINE. I STARTED THE CAR BUT COULDN'T NOT GET IT TO ACCELERATE. I TOOK IT TO THE DEALERSHIP FOR THE SECOND THIS TIME BUT BEING TOWED THIS TIME AND THE COMPANY SAID IT WAS AN INTERNAL LEAK INSIDE THE MOTOR DAMAGING MY CORD AND CAUSING THE ENGINE TO SHUT DOWN. SO NOW I HAVE TO REPLACE THE WHOLE MOTOR BECAUSE OF THE DAMAGE TO THESE CORD.
MY STEERING WHEEL LOCKED UP WHEN IN THE PROCESS OF MAKING A LEFT TURN ON A CITY STREET AT A BRAKING SPEED OF ABOUT 5 MPH. I HAD NO STEERING CONTROL AND HAD I BEEN GOING FASTER, ON IN TRAFFIC, OR ON THE HIGHWAY AT 60 MPH IT WOULD LIKELY HAVE BEEN CATASTROPIC. IN APRIL 2018 I TOOK THE CAR TO MY DEALERSHIP COMPLAINING OF A FREQUENT BUT INCONSTANT "ROAR" COMING FROM THE FRONT OF THE CAR. AFTER TESTING NOTHING WAS FOUND. I EXPERIENCED THE SAME "ROAR" A COUPLE OF TIMES AFTER. WHEN I LOST STEERING CONTROL I TRIED SHIFTING GEARS FROM DRIVE TO REVERSE AND GOT A VERY SHORT WHEEL RESPONSE, BUT LOST IT WITHIN 3 SECONDS. I PURSUED THIS REPETITIVE PROCESS AND, AFTER A DOZEN ATTEMPTS FINALLY GOT THE CAR OFF THE ROAD.
TL* THE CONTACT OWNS A 2015 FORD FUSION. WHILE MAKING A LEFT TURN AT APPROXIMATELY 5 MPH, THE STEERING COLUMN SEIZED AND COULD NOT BE MOVED. THE FAILURE OCCURRED WITHOUT WARNING. THE CONTACT HAD TO USE EXCESSIVE EFFORT TO DRIVE HOME. PEARSON HONDA (14001 HULL ST RD, MIDLOTHIAN, VA) WAS CALLED, BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED DUE TO LACK OF COMMUNICATION FROM THE DEALER. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 22,000. **TR CONSUMER STATED THE STEERING WHEEL OF MY 2015 FORD FUSION LOCKED WHEN MAKING A LOW SPEED LEFT TURN AT ABOUT 5MPH. THE STEERING BEING UNRELIABLE, A DEPUTY SHERIFF FOLLOW ME HOME (FOR SAFETY REASONS). THE STEERING WHEEL OF MY 2015 FORD FUSION LOCKED WHEN MAKING A LOW SPEED LEFT TURN AT ABOUT 5MPH. THE STEERING, BEING UNRELIABLE A DEPUTY SHERIFF FOLLOWED ME HOME (FOR SAFETY REASONS). THE STEERING WHEEL LOCKED SEVERAL MORE TIMES BEFORE THE DEPUTY ARRIVED, ON SCENE. HALLS FORD-HYUNDAI COULD FIND NO PROBLEM, AFTER HAVING POSSESSION OF CAR FOR 5 DAYS. UPDATED 10/29/18*JB
TL* THE CONTACT OWNS A 2015 FORD FUSION. THE CONTACT STATED THAT THE POWER STEERING STOPPED FUNCTIONING WHEN THE VEHICLE WAS FIRST STARTED. THE CONTACT HAD TO TURN OFF AND RESTART THE VEHICLE TO GET THE POWER STEERING TO UNLOCK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 51,000.
FORD CURRENTLY HAS A RECALL ON 2013-2016 FORD FUSIONS (SAFETY RECALL 18S20/NHTSA RECALL 18V471) WHERE THE TRANSMISSION CABLE BECOMES DISCONNECTED FROM THE TRANSMISSION CAUSING THE AUTO TO ROLL. WHEN THE CABLE IS DISCONNECTED THE VEHICLE CAN BE IN PARK FROM THE THINKS ITS IN NEUTRAL. MY FUSION WAS PARKED IN MY DRIVEWAY ROLLED BACKWARDS DOWN MY DRIVE AND DOWN MY STREET AND IN AND OUT OF NEIGHBOR'S DRIVEWAYS. WHEN I TRIED TO INTERVENE AND STOP THE VEHICLE, I WAS KNOCKED DOWN AND THE VEHICLE RAN OVER MY LEG. WHEN THE VEHICLE WAS STOPPED THE VEHICLE WAS IN PARK BUT THE DASHBOARD SHOWED IN NEUTRAL.
TAKATA RECALL BRAKES WENT OUT IN CAR AND FORD DEALER SHIP HAD CAR 1 WEEK BEFORE FIXING ISSUE. GOT CAR BACK AND THE NEXT DAY THE TRANSMISSION SHIFTER WENT OUT. CAR LOOKS TO BE IN PARK, BUT IT WILL NOT START AND CONTINUES TO ROLL BACK. CAR IS ACTUALLY IN RESERVE- DEALERSHIP SAYS IT CAN BE AT LEAST 1.5 WEEKS BEFORE IT CAN BE FIXED.
REFER TO RECALL 18S20. THE AUTO RAN INTO THE GARAGE DUE TO THIS PROBLEM MUCH DAMAGE TO CAR AND GARAGE.THIS HAPPENED AS I WAS APPROACHING IN THE DRIVEWAY.PLEASE ADVISEMY NEXT STEP.
RECALL # 18S20: HELLO THERE MY SHIFTER CABLE BUSHING WHICH HAS BEEN NAMED IN A RECALL FAILED LAST THURSDAY. I WAS BACKING OUT OF MY DRIVE WAY WITH MY KIDS IN THE CAR AND THE CAR GOT STUCK IN PARK, HOWEVER THE CAR WAS ROLLING AND THE DISPLAY SAID THE CAR WAS IN NEUTRAL. I PUT THE BRAKE ON AND SET THE PARKING BRAKE BEFORE TURNING THE CAR OFF. I LOOKED UNDER THE HOOD AND SURE ENOUGH THE SHIFTER CABLE WAS VISIBLE AND DISCONNECTED FROM THE TRANSMISSION. I GOOGLED A PICTURE OF THE PART JUST TO CONFIRM AND WAS ABLE TO DETERMINE THAT THE WHITE PIECES AND CORROSION THAT WERE LEFT BEHIND WERE REMNANTS OF THE CABLE BUSHING WHICH LOOKS LIKE A WHITE BEAD. THE RECALL NUMBER IS 18S20 AND THE NOTICE INSTRUCTS ME TO GO TO THE LOCAL DEALER TO HAVE THIS REPLACED. I CONTACTED TWO LOCAL FORD DEALERS AS INSTRUCTED AND THEY DO NOT HAVE THE PART. THEY STATED THAT THEY WOULD CONTACT ME WHEN ITS AVAILABLE AND THE HAVE NO ETA ON PART AVAILABILITY, HOWEVER MY VEHICLE IS NOT DRIVABLE WHILE I AM WAITING. I AM A SINGLE PARENT WITH SCHOOL AGED CHILDREN AND I HAVE TO WORK AND CANNOT AFFORD A RENTAL AND THERE ARE NO LOANER CARS BEING OFFERED. I HAVE TWO JOBS AND I HAD TO RESIGN FROM ONE JOB DUE TO THE INCONVENIENCE AS THE HOURS ARE LATE AND THERE ISN'T ANY TRANSPORTATION AVAILABLE AFTER A CERTAIN TIME.
LEFT REAR DOOR OF A 2015 FUSION,( 21,000 MILES) SWUNG OPEN WHILE MAKING A RIGHT TURN FROM ONE CITY STREET TO ANOTHER CITY STREET. FORTUNATELY NO ONE WAS SITTING IN REAR SEAT BY THAT DOOR. THE DOOR WOULD NOT STAY CLOSED. CAR WAS TAKEN TO DEALER AND DOOR LATCH HAD TO BE REPLACED. IT IS TO BE DETERMINED IF THE EXTENDED WARRANTY WILL COVER THE COST OF REPAIRS. FROM ONLINE SEARCH IT APPEARS THIS IS A SERIOUS RECURRING PROBLEM WITH FORD VEHICLES
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2015 Ford Fusion → · Every Fusion year → · How the figures are calculated →