Page 15 of 20 · complaints 701–750 of 997

2015 Ford Fusion complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2015 record →

Electrical System
Filed Aug 2, 201932,255 milesHI

AFTER MERGING AND ACCELERATING ONTO THE FREEWAY, OVER TO THE FAR LEFT LANE, "STOP SAFELY NOW" WARNING CAME UP AND THE CAR LOST ALL POWER. LUCKILY I WAS ABLE TO COAST ALL THE WAY TO THE RIGHT SHOULDER (WHAT HAWAII CONSIDERS A SHOULDER, STILL VERY DANGEROUS) THE VEHICLE WOULD NOT START, ONLY BEEP MULTIPLE TIMES AND DISPLAY THE SAME MESSAGE. AFTER 5 MIN ON PHONE TRYING TO GET FORD ROADSIDE ASSISTANCE, THE LOCAL HIGHWAY PATROL TOW TRUCK SHOWED UP. BEFORE I ALLOWED HIM TO TOW THE VEHICLE I TRIED TO START IT AND WAS SUCCESSFUL.

Unknown or Other
Filed Aug 2, 201956,000 milesNE

THE TRUNK OF MY 2015 FORD FUSION WILL OPEN WITHOUT NOTICE. IT FIRST HAPPENED WHILE IN MY GARAGE, BUT HAS ALSO HAPPENED WHILE DRIVING DOWN THE ROAD, WHICH MADE IT DIFFICULT TO SEE OUT THE BACK WINDOW. WHEN BACK IN MY GARAGE I TURNED THE CAR OFF. WITHIN A FEW MINUTES THE TRUNK OPENED ON ITS OWN. WHEN I WENT TO CHECK TO SEE IF I COULD FIGURE OUT WHAT WAS GOING ON, I COULD HEAR THE TRUNK RELEASE 'TRIGGERING' AUTOMATICALLY. THIS RANDOM TRUNK OPENING OCCURRED BOTH WHEN THE CAR WAS IN MOTION AND STATIONARY IN THE GARAGE.

Structure › Body
Filed Jul 29, 2019101,000 milesAZ

MY WIFE WAS DRIVING OUR 2015 FORD FUSION WHEN THE DRIVER'S DOOR CAME OPEN AND WOULD NOT CLOSE. I HAVE SEEN THIS PROBLEM ON OTHER FORD FUSIONS WHICH WERE RECALLED. WE CALLED THE DEALER AND WAS TOLD OUR VIN IS NOT INCLUDED IN THE RECALL.?? IT IS HAVING THE SAME PROBLEM AS THE RECALLED VEHICLES. VERY UNSAFE!!!!!!!!!!!!!

Power Train
Filed Jul 27, 201964,000 milesOR

ATTEMPTED TO MOVE MY VEHICLE FROM MY DRIVEWAY. IT STARTED FINE, BUT AFTER SHIFTING OUT OF PARK, THE TRANSMISSION WOULD NOT ENGAGE ANY GEARS, LEAVING MY VEHICLE STRANDED. NO RESISTANCE IN THE SHIFTER, NO GEAR INDICATION AND VEHICLE WOULD NOT MOVE.

Service BrakesCrash
Filed Jul 24, 2019TX

BACK ON 2/24/2019 I WAS BEHIND A VEHICLE THAT HAD TO SLAM IN THEIR BRAKES. I IMMEDIATELY SLAMMED ON MY BRAKES AND THE PEADLE WENT TO THE FLOOR. I TOOK MY CAR TO PLANET FORD AND WAS TOLD THAT MY RIGHT FRONT BRAKE HOSE HAD A WEAK SPOT IN THE LINE AND BUSTED. THE ONLY EXPLANATION WAS DUE TO AGE? AT THE TIME THE CAR WAS 4 YEARS OLD AND ONLY 61,000 MILES! THE CAUSED ME TO HAVE A WRECK AND COSTING I'VE $3,500? THIS HAPPENED IN SPRING, TX.

Engine
Filed Jul 20, 2019125,000 milesNC

MY CAR WAS AT IDLE AT THE STORE FOR LESS THAN 5 MINUTES AND WENT INTO SAFE MODE THE MECHANIC SAID MY ACTIVE GRILL MOTOR WENT OUT WHICH CAUSED MY HEAD GASKET TO BLOW WITHOUT WARNING. I OWE OVER $10000 ON MY CAR AND NOW I HAVE A $4000 SHOP BILL. MY CAR HAS NEVER OVERHEATED NOT EVEN AT THAT TIME SO MY HEAD GASKET SHOULDN'T BE BLOWN! PLEASE HELP!

Service Brakes
Filed Jul 19, 201965,900 milesTX

DRIVING DOWN CTTY STREET WHEN THE CAR BREAKS, WHEN APPLIED, WOULD NOT DEPRESS AND CAR WOULD NOT STOP ADEQUATELY. BREAK PEDAL VERY FIRM TO TOUCH.. IT WOULD TAKE EVERY OUNCE OF STRENGTH APPLIED JUST TO GET THE CAR TO STOP AND IN MOST CASES, FURTHER DOWN ROAD OR INTO INTERSECTION THAN EXPECTED.

Service Brakes
Filed Jul 18, 201976,000 milesFL

WHILE THE CAR WAS SITTING IN THE DRIVEWAY I NOTICED THE BRAKE LIGHTS WERE ON. UPON INSPECTION, THE SILCONE RUBBER PAD THAT CUSHIONS THE BRAKE PEDAL FROM THE BRAKE LIGHT SWITCH HAD BECOME BRITTLE AND BROKE APART. THE BRAKE LIGHT SWITCH NOW DOES NOT DEPRESS FAR ENOUGH TO ACTUATE THE BRAKE LIGHTS AND THEY ARE STUCK IN THE ON POSITION.

Power Train
Filed Jul 16, 2019107,000 milesCA

I HAVE 107,000 MILES ON 2015 FORD FUSION. ON MY WAY HOME MY CAR LOST POWER AND WAS NOT SHIFTING. I WAS ABLE TO MAKE IT HOME. I HAD CAR TOWED TO TUTTLE CLICK FORD IN SAN JUAN CAPISTRANO, CA. I WAS NOTIFIED THAT I WAS GOING TO NEED A NEW TRANSMISSION. TOTALLY UNACCEPTABLE, AND I VOICED MY CONCERNS TO THE SERVICE MANAGER. I HAVE DONE RESEARCH ONLINE AND FOUND MANY COMPLAINTS WITH THE EXACT SAME SYMPTOMS WITH FORD FUSIONS. I HAVE SENT EMAILS TO MR. FORD AND THE CUSTOMER SERVICE MANAGER AND CEO OF FORD AND HAVE NOT RECEIVED ANY RESPONSE. THERE ARE NO RECALLS FOR THIS ISSUE FOR MY MODEL YEAR, YET IT SEEMS TO BE AN ONGOING PROBLEM. ALSO FORD FOCUS AND FESTIVAL HAVE HAD A NUMBER OF COMPLAINTS AS WELL. MY CAR WAS ON A CITY STREET IN MOTION WHEN THE SUDDEN LOSS OF POWER AND JERKING MOTION STARTED.

Air Bags
Filed Jul 16, 2019MN

TL* THE CONTACT OWNS A 2015 FORD FUSION. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS). THE CONTACT DROPPED THE VEHICLE OFF AT NEW BRIGHTON FORD (1100 SILVER LAKE RD NW, NEW BRIGHTON, MN 55112, (651) 633-9010) TO BE REPAIRED. THE CONTACT WAS NOT GIVEN A DIRECT ANSWER AS TO WHEN THE VEHICLE WOULD BE READY. THE CONTACT SPOKE WITH A MANAGER AT THE DEALER AND WAS INFORMED THAT SOMEONE WOULD CONTACT HER TO RESCHEDULE THE REPAIR. THE CONTACT HAD NOT YET HEARD BACK FROM ANYONE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Power Train
Filed Jul 9, 201973,786 milesIA

TL* THE CONTACT OWNS A 2015 FORD FUSION. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V471000 (POWER TRAIN). THE VEHICLE WAS TAKEN TO DEWEY FORD (3055 SE DELAWARE AVE, ANKENY, IA 50021, (515) 963-9575) FOR THE RECALL REPAIR. THE DEALER INFORMED THE CONTACT TO PAY UPFRONT FOR THE RECALL REPAIR AND TO CONTACT THE MANUFACTURER FOR REIMBURSEMENT. THE MANUFACTURER INFORMED THE CONTACT TO CHECK BACK WITH THE DEALER TO BE REIMBURSED IN THE AMOUNT OF $561.63. THE CONTACT HAS YET TO BE PAID BACK BY EITHER THE MANUFACTURER OR THE DEALER. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Steering
Filed Jul 8, 2019135,000 milesCA

DRIVING ON THE HIGHWAY FOR ABOUT 1 HOUR, I FELT MY STEERING GETTING HARD, THEN A WARNING CAME ON SAYING " STEERING SERVICE NOW" , EXITED THE FREEWAY CAME TO A STOP MY CAR TURNED OFF, TURNED IT BACK ON AND THIS WARNING CAME ON "STEERING LOSS" MY POWER STEERING WAS LOCKED AND VERY HARD FOR ME TO MANEUVER OFF THE ROAD.

Power Train
Filed Jun 29, 201936,000 milesVA

AS I WAS DRIVING ON HIGHWAY DOING 55 MPH, MY FORD FUSIN 2015 WRENCH LIGHT CAME ON AND SEAT BELT LIGHT ALONG WITH CAR LOOSING POWER. POWER DROPPED DOWN TO UNDER 20MPH AND HAD TO PLACE EMERGENCY BLINKERS ON TO PULL OVER TO SIDE OF HIGHWAY BARELY MADE IT. TAKEN TO DEALERSHIP NO CODES WERE FOUND TO INDICATE THE PROBLEM AND COULD NOT BE DUPLICATED. BATTERY WAS REPLACED DUE TO NEXT DAY THE BATTERY WAS DEAD. 2 WEEKS LATER , WHILE DRIVING ON THE STREET GOING 35 MPH SAME ISSUE OCCURRED . THE RPM REVED UP AND DROPPED DOWN ALONG WITH WRENCH LIGHT AND SEAT BELT LIGHT COMING N. BACK TO THE DEALERSHIP NO CODES STORED TO INDICATE THE ISSUE. THIS IS VERY SCARY TO LOSE POWER WHILE DRIVING AND MAY CAUSE AN ACCIDENT OR EVEN DEATH. THERE ARE ALOT OF COMPLAINTS REGARDING THIS MATTER, YOU WOULD THINK FORD WOULD DO SOMETHING ABOUT IT, UNFORTUNATELY NOTHING HAS BEEN DONE YET. MAYBE SOMEONE HAS TO BE DEAD FOR THEM TO TAKE IT INTO CONSIDERATION. I'M GOING TO PURCHASE A CHEVY!! BE SAFE EVERYONE!!!

Electronic Stability Control (esc)
Filed Jun 29, 201960,000 milesMA

WHILE DRIVING 40 MPH I SUDDENLY LOST POWER STEERING. DISPLAY POPPED UP WITH MESSAGES ABOUT POWER STEERING, STABILITY CONTROL, CRUISE CONTROL, LANE KEEPING. LIMPED HOME SLOWLY REQUIRING EXTREME FORCE TO STEER. NOT SURE WHAT IS NEXT, BUT I HAVE READ OF OTHERS HAVING SAME PROBLEMS.

Service Brakes
Filed Jun 28, 201969,375 milesFL

TL* THE CONTACT OWNS A 2015 FORD FUSION. WHILE THE VEHICLE WAS MAKING A U TURN, THE BRAKE PEDAL WAS DEPRESSED TO THE FLOORBOARD AND FAILED TO STOP THE VEHICLE. THE CONTACT DROVE TO A NEARBY PARKING LOT AND NOTICED THAT THE BRAKE FLUID LOW WARNING MESSAGE WAS ILLUMINATED. THE VEHICLE WAS NOT ABLE TO BE DRIVEN AND WAS TOWED TO AN INDEPENDENT MECHANIC. THE MECHANIC DIAGNOSED THAT THE BRAKE LINES NEEDED TO BE REPLACED. THE CONTACT CALLED WORLD FORD PENSACOLA (LOCATED AT 6397 PENSACOLA BLVD, PENSACOLA, FL 32505, (850) 476-9050) TO NOTIFY THEM OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 69,375. *TR CONSUMER STATED I ACTUALLY HAVE THE PART THAT WAS REPLACED. THE MECHANIC ASKED IF I HAD AN ENEMIES BECAUSE IT APPEARED CUT. I THINK IT WAS A SPLIT DUE TO A BAD BREAK LINE.*JB

Service Brakes
Filed Jun 19, 201987,120 milesCA

OPERATING UNDER NORMAL DRIVING CONDITIONS VEHICLE BRAKE PADDLE DROPPED TO THE FLOOR WHEN STOPPING AT AN INTERSECTION AND VEHICLE TOOK LONGER THEN EXPECTED TO STOP. STOPPING AT AN INTERSECTION VEHICLE ROLLED INTO INTERSECTION. I WAS ABLE TO LAY ON THE HORN TO ALERT OTHER DRIVERS AND PUT ON HAZARD LIGHTS. AFTER ROLL AT A STOP I BACKED UP SLOWLY OUT OF INTERSECTION AND HEARD BRAKES CRANKING AS PADDLE WAS DEPRESSED. AFTER PULLING OVER SAFELY DISCOVERED RUPTURED BRAKE LINE TO FORWARD LEFT HAND WHEEL AND BRAKE FLUID SPRAYED ON IN SIDE OF WHEEL WELL. AFTER TOWED TO THE DEALERSHIP THE SERVICE MANGER CLAIMED HE HAS SEEN MULTIPLE FUSIONS, FOUCS AND ESCAPES WITH SIMULAR ISSUES AND SAYS THIS IS NORMAL WEAR. I TOLD HIM I WANT THE REMOVED PARTS AND WILL HOLD THEM IF NEEDED FOR FURTHER INVESTIGATION.

Engine
Filed Jun 18, 201972,000 milesKY

WHILE DRIVING ON CITY STREET CAR BEGAN TO EMIT WHITE SMOKE FROM EXHAUST. UPON INSPECTION BY FORD DISCOVERED A CRACK IN #3 CYLINDER ALLOWING COOLANT INTO ENGINE

Steering
Filed Jun 17, 201952,000 milesFL

TL* THE CONTACT OWNS A 2015 FORD FUSION. WHILE DRIVING APPROXIMATELY 20 MPH, THE STEERING ASSIST WARNING INDICATOR ILLUMINATED AND THE STEERING SEIZED. BRANDON FORD (LOCATED AT 9090 E ADAMO DR, TAMPA, FL 33619, (813) 246-3673) WAS CALLED AND AN APPOINTMENT WAS SCHEDULED TO HAVE THE VEHICLE DIAGNOSED AND REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V167000 (STEERING). THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 52,000.

Steering
Filed Jun 17, 201950,000 milesNE

TL* THE CONTACT OWNS A 2015 FORD FUSION. WHILE DRIVING VARIOUS SPEEDS, THERE WAS AN ABNORMAL GRINDING NOISE WHEN THE STEERING WHEEL WAS TURNED LEFT OR RIGHT. ALSO, THE STEERING ASSIST WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THERE WAS A GAP IN THE STEERING. THE VEHICLE WAS TAKEN TO WOODHOUSE FORD SOUTH (2288 OSAGE RANCH BLVD, PLATTSMOUTH, NE 68048, (402) 296-9000) WHERE IT WAS DIAGNOSED THAT THE STEERING GEAR NEEDED TO BE REPLACED AND THE STEERING WHEEL BOLTS WERE FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE CONTACT STATED THAT THE FAILURE WAS SIMILAR TO NHTSA CAMPAIGN NUMBER: 18V167000 (STEERING). THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.

Service Brakes
Filed Jun 1, 201952,000 milesAZ

UNDER NORMAL DRIVING CONDITIONS ON A SUNDAY EVENING I BEGAN TO NOTICE A DECREASE IN BRAKE PRESSURE AND FEEL. AT A TRAFFIC LIGHT I THEN NOTICED THE BRAKE PEDAL WOULD BEGIN TO DEPRESS TOWARD THE FLOOR WITHOUT AN INCREASE IN FORCE TO DEPRESS THE PEDAL. THE VEHICLE LATER THAT EVENING REPORTED LOW BRAKE FLUID. I RETURNED THE VEHICLE HOME TO THE GARAGE WITH THE INTENT OF SERVICING THE VEHICLE MONDAY. ON MONDAY I DROVE OUT OF THE GARAGE AND NOTICED A PUDDLE OF BRAKE FLUID ON THE FLOOR AT THE RIGHT FRONT WHEEL POSITION. I RETURNED THE VEHICLE TO THE GARAGE AND PERFORMED A VISUAL INSPECTION AND IDENTIFIED THE PROBLEM OF A SPLIT IN THE RUBBER BRAKE LINE.

Power Train
Filed May 28, 201997,092 milesLA

TL* THE CONTACT OWNS A 2015 FORD FUSION. WHEN THE VEHICLE WAS PLACED IN PARK, THE VEHICLE FAILED TO STOP AND PROCEEDED TO MOVE FORWARD. THE VEHICLE WAS TAKEN TO WRAY FORD (LOCATED AT 2851 BENTON RD, BOSSIER CITY, LA 71111, (318) 686-7300) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CABLE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT CONTINUED TO EXPERIENCE THE FAILURE. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 97,092.

Service Brakes
Filed May 21, 201986,000 milesTX

I WAS DRIVING ON MY STREET AND MY BRAKES WENT COMPLETELY OUT. COULD NOT STOP AT ALL. THERE WAS NO INDICATION FROM SYSTEM THAT I WAS HAVING BRAKE ISSUES. I RESEARCHED THIS PROBLEM ON LINE, THERE IS NUMEROUS COMPLAINTS IN REGARDS OF THE SAME ISSUE. PLEASE CONTACT ME [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Service Brakes
Filed May 21, 201984,000 milesTX

TL* THE CONTACT OWNS A 2015 FORD FUSION. WHILE DRIVING APPROXIMATELY 25 MPH AND MAKING A RIGHT TURN, THE BRAKES MALFUNCTIONED AND THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WHEN DEPRESSED. THE DRIVER LOST CONTROL OF THE STEERING AND THE FRONT PASSENGER SIDE WHEEL MADE CONTACT WITH THE CURB. UPON INSPECTION, IT WAS DISCOVERED THAT BRAKE FLUID LEAKED FROM THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. FORD COUNTRY OF LEWISVILLE (1144 N. STEMMONS FWY, LEWISVILLE, TX) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 84,000.

Engine
Filed May 20, 201991,000 milesMO

COOLANT LEAK IN THE ENGINE BLOCK. NO WARNING LIGHT CAME ON TEMP WASN'T HIGH TOOK CAR TO DEALERSHIP BECAUSE IT WAS RUNNING ROUGH THEY REPLACED SENSORS STILL RAN ROUGH SO FUTHER INVESTIGATION THEY FOUND COOLANT LEAK AND SAID OUR MOTOR WAS BLOWN

Power Train
Filed May 19, 2019NV

ALMOST HAD A THREE CAR ACCIDENT. MY GEAR SHIFTED FROM D TO N I WAS ON THE HIGHWAY WHEN IT HAPPEN

Air Bags
Filed May 14, 2019FL

VEHICLE DISPLAYED AIRBAG WARNING LIGHT. AFTER FORD INSPECTED THE VEHICLE THEY STATED THAT THE DEFECT WAS IN THE DRIVER'S SEAT BELT BUCKLE AND THAT IT WOULD NEED TO BE REPLACED AT A COST OF $400. FORD STATED THAT THE DEFECT WOULD NOT ALLOW THE AIR BAGS TO DEPLOY. I ASKED FOR MY VEHICLE BACK BUT HAD TO PAY $89 FOR DIAGNOSTICS. TOOK VEHICLE HOME AND REMOVED DRIVER BELT BUCKLE AND DISCOVERED WIRE BROKEN AT BASE OF BUCKLE (SEE ATTACHED IMAGES). THIS DEFECT THAT WILL NOT ALLOW AIRBAGS TO DEPLOY AND INVOLVES A BROKEN WIRE IN THE BELT BUCKLE SHOULD BE A SAFETY RECALL. OTHERWISE, WHAT WILL HAPPEN IS ALL THE VEHICLES THAT HAVE BROKEN WIRES WILL NOT GET FIXED AND THE ONLY DEFENSE IS THE SEAT BEAT ALONE.

Electrical System
Filed May 10, 201977,000 milesVA

TURNED MY AC ON ONE NIGHT AND MY AIR BAG LIGHT CAME ON AND IS STILL ON AFTER 12 DAYS

Engine
Filed May 3, 201960,000 milesNC

TL* THE CONTACT OWNS A 2015 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE CONSTANTLY STALLED WITHOUT WARNING. TOWN AND COUNTRY FORD (5401 E INDEPENDENCE BLVD, CHARLOTTE, NC 28212, (704) 557-0596) WAS NOTIFIED OF THE FAILURE, SCHEDULED AN APPOINTMENT, AND DIAGNOSED THAT THE PURGE VALVE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE); ALTHOUGH THE FAILURE WAS SIMILAR TO WHAT WAS LISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

Electrical System
Filed May 1, 201960,000 milesMI

THE TRUNK OPENS RANDOMLY ON ITS OWN IN PARKING LOT AN GARAGE

Engine
Filed Apr 26, 201963,000 milesCO

TL* THE CONTACT OWNS A 2015 FORD FUSION. WHILE ACCELERATING FROM A STOP, THE MOTOR BOLTS FRACTURED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT FILED A COMPLAINT WITH THE MANUFACTURER. INTERSTATE FORD (800 BRYAN COURT, DACONO, CO 80514, (303) 833-6700) THAT THE MOTOR BOLTS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 63,000.

Air Bags
Filed Apr 24, 2019CA

TL* THE CONTACT OWNS A 2015 FORD FUSION. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR FLASHED AND REMAINED ILLUMINATED. THE CONTACT WAS UNCERTAIN IF THE AIR BAGS WOULD FUNCTION WHEN NEEDED. THE VEHICLE WAS TAKEN TO JIM BURKE FORD AUTOMALL (5300 GASOLINE ALLEY DR, SUITE B, BAKERSFIELD, CA 93313, 1 (888) 318-6617) FOR DIAGNOSTIC TESTING. THE RESULTS WERE NOT PROVIDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

Engine
Filed Apr 22, 2019OK

CRACKED HEAD, CAUSING ENGINE REPLACEMENT AT 48,000 MILES.

Electronic Stability Control (esc)
Filed Apr 22, 201961,000 milesOK

UNKNOWN CAUSE FOR POWER STEERING FAILURE AT 61,000 MILES

Engine
Filed Apr 22, 201969,200 milesNC

TL* THE CONTACT OWNS A 2015 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE STALLED WHILE DRIVING AND WOULD NOT RESTART. THE VEHICLE WAS TAKEN TO FELIX SABATES FORD LINCOLN (7601 SOUTH BLVD, CHARLOTTE, NC 28273) WHERE IT WAS DETERMINED NOT TO BE INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 69,200. *BF*JB

Service Brakes
Filed Apr 17, 2019103,555 milesCA

RIGHT FRONT BRAKE HOSE BLOWN. ENGINE FLUID LEAK. COOLANT IS ABSORBED BY ENGINE TO COMBUSTION CHAMBER AND COME OUT AS A WHITE SMOKE THROUGH EXHAUST. ALL HAPPENED IN A CITY STREET NOT EVEN FREEWAY. NEW ENGINE NEEDED AND NEW BRAKE HOSES.

Electrical System
Filed Apr 8, 201947,500 milesCA

I RECEIVED A RECALL NOTICE (18S08 RECALL 18V-167) IN MAY OF 2018, IRONICALLY RIGHT AFTER MY CHARGING DEVICE MELTED IN MY GARAGE OUTLET. FORD HAS SAID FOR MONTHS THAT THEY WOULD HAVE THIS RESOLVED BY 2019. I WENT TWO WEEKS AGO TO MY DEAL AND THEY STILL HAVE NO UPDATE AS TO WHEN THIS WILL BE RESOLVED. I HAVE NOT BEEN ABLE TO CHARGE MY CAR AT HOME IN A YEAR!!! THIS IS NOT ACCEPTABLE...

Unknown or Other
Filed Apr 1, 201957,777 milesMN

VEHICLE SHUT OFF WITHOUT WARNING, NOTICE ON MONITOR SAID "TRANSMISSION NOT IN PARK" THIS HAPPENED 3 TIMES WITHIN A 10 MINUTE PERIOD. THE FIRST TIME I WAS ACCELERATING COMING FROM A STOPPED POSITION WHILE AT A STOP LIGHT. THE TWO OCCURRENCES FOLLOWING THAT THE VEHICLE WAS IN MOTION.

Steering
Filed Mar 31, 201964,900 milesNY

POWER STEERING MOTOR BOLTS CORRODED AND BROKE AT 65,000 MILES. THE MECHANIC INFORMED ME OF A PREVIOUS FORD RECALL BEING SAFETY RECALL 15S14. HOWEVER, THIS RECALL ONLY EXTENDED UNTIL MARCH 13TH, 2015, WHEREAS MY CAR WAS MANUFACTURED ON MARCH 24TH, 2015. BASED ON THIS TECHNICALITY FORD REFUSED TO COVER MY VEHICLE'S NUMEROUS TIMES. THE VEHICLE WAS IN MOTION AND I NEARLY LOST CONTROL OF THE VEHICLE. HAD THIS HAPPENED ON THE THRUWAY IT IS VERY LIKELY I WOULD HAVE BEEN INVOLVED IN A SERIOUS ACCIDENT. THERE IS AN ATTACHED INVOICE ATTACHED FOR THE DETAILS OF THE REPAIR, THE COST OF THE REPAIR TOTALED $1,878.53.

Engine
Filed Mar 26, 201965,000 milesCA

WE HAVE A 2015 FORD FUSION SE. WE WERE THE 2ND OWNER AND PURCHASED FROM A DEALERSHIP. WHILE DRIVING THE CAR IT STARTED SOUNDING LIKE FLUID IN THE DASHBOARD AND THE CAR STARTED SHAKING. THEN IT STARTED BLOWING OUT TONS OF WHITE SMOKE OUT THE TAIL PIPE, THEN THE CHECK ENGINE LIGHT CAME ON. WE PULLED OVER, PARKED CAR. LET SIT AND COOL DOWN. THERE WAS OIL, TRANSMISSION FLUID, AND COOLANT IN THE CAR. WE HAVE DONE ALL OIL CHANGES AND MAINTENANCE REGULARLY. WE HAD THE CAR TOWED TO THE DEALERSHIP. AFTER SEVERAL DAYS THEY CAME BACK STATING IT IS A MANUFACTURER DEFECT AND THAT BASICALLY THE CAR SUCKED IN COOLANT THROUGH THE ENGINE AND WAS BURNING (REASON FOR WHITE SMOKE). IT RUINED THE ENGINE. THE MANUFACTURER WARRANTY WAS OVER AT 60K MILES........WE HAVE 65K AND FORD IS REFUSING TO COVER THE ISSUE EVEN THOUGH THIS IS A DEFECT THAT ON THEIR END. ALSO THE INTAKE MANIFOLD WAS REPLACED AT 46K MILES. HOW CAN FORD STATE THAT THEY ARE NOT RESPONSIBLE? WE PAID $16K FOR A CAR WE HAVE HAD BARELY OVER A YEAR AND NOW A PILE OF SCRAP METAL.

Engine and Engine Cooling › Exhaust System › Emission Control › Crankcase (pcv)
Filed Mar 21, 201952,000 milesNJ

TL* THE CONTACT OWNS A 2015 FORD FUSION. WHILE DRIVING 40 MPH, THE VEHICLE STALLED IN RUSH HOUR TRAFFIC. THE VEHICLE WAS ABLE TO RESTART AND WAS DRIVEN TO A FUEL STATION. THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO STEVEN'S JERSEY CITY FORD (740 RT. 440, JERSEY CITY, NJ 07034) WHERE IT WAS DIAGNOSED THAT A NEW PCV VALVE NEEDED TO BE INSTALLED. THE VEHICLE WAS SCHEDULED TO BE REPAIRED ON MARCH 21, 2019. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT TO CALL NHTSA. THE FAILURE MILEAGE WAS 52,000.

Electrical System
Filed Mar 20, 201931,350 milesCA

STILL WAITING FOR THE REPLACEMENT CHARGING CABLE. I CHECK REGULARLY WITH THE DEALER AND THEY HAVE NO DATE WHEN IT WILL BE AVAILABLE. NHTSA RECALL 18V592 APPLIES.

Unknown or Other
Filed Mar 19, 201944,545 milesNC

TAKATA RECALL. CAR SPUTTERS AS IF RUNNING OUT OF GAS BEFORE STALLING. HAPPENS SOMETIMES AFTER DRIVING A FEW HUNDRED FEET AND OTHER TIMES AFTER BEING DRIVEN FOR MILES. IDLES FINE IN PARK OR NEUTRAL. ENGINE LIGHT DOESN'T COME ON. COMPUTER SHOWS NO CODES. WHEN RECRANKING, ENGINE TURNS OVER SEVERAL TIMES AND CRANKS WITHOUT KEY BEING HELD IN ON POSITION. THIS REPEATS A FEW TIMES AND THEN CAR DRIVES FINE. HAS HAPPENED WHILE STATIONARY, IN MOTION, AND TURNING. ALWAYS AT LOW STARTING SPEEDS.

Fuel/Propulsion System
Filed Mar 17, 201993,000 milesNM

EVERY TIME I FILL UP THE GAS TANK AND I ATTEMPT TO START THE CAR, THE CAR RUNS ROUGH AND STALLS. IT TAKES TWO OR THREE TIME OF TRYING TO START THE CAR BEFORE IT WILL START. IT WILL RUN ROUGH FOR A WHILE BE IT STARTS RUNNING NORMAL.

Air BagsCrash1 injured
Filed Feb 18, 201998,000 milesTX

TAKATA RECALL - I WAS INVOLVED IN AN ACCIDENT 1/26/19. BIG FORD TRUCK HIT ME IN MY PASSENGER SIDE ABOUT THE MIDDLE OF THE CAR TOWARD THE REAR. IT SENT MY CAR INTO A COMPLETE 360 SPIN ACROSS 2 LANES OF TRAFFIC. NO AIR BAGS DEPLOYED. MY CAR HAS BEEN TOTALLED AND BOTH INSURANCES DEALT WITH ADVISED ME TO FIND OUT WHY NOT. MY CAR CURRENTLY DOES NOT HAVE A TAKATA RECALL ACCORDING TO WEBSITE. POSSIBLE IT SHOULD BE INCLUDED.

Engine
Filed Feb 15, 201967,000 milesCA

I HAVE A 2015 FORD FUSION WITH 67,000 MILES ON IT THAT SEEMS TO HAVE THE SAME PROBLEM AS PRIOR YEARS ENGINES WITH COOLANT LEAKING INTO THE HEAD. I NOW HAVE TO REPLACE MY ENGINE AS A RESULT. I BROUGHT MY CAR TO THE DEALERSHIP AND THEY SAID THAT THEY HAD ANOTHER CAR - EXACT SAME AS MINE - WITH THE SAME EXACT PROBLEM. THE CAR WASN'T STARTING AND WAS RUNNING ROUGHLY, WITH LIQUID SWOOSHING AROUND IN THE CAR.

Air BagsCrash
Filed Feb 9, 201977,000 milesKY

'TAKATA RECALL' ON 6 FEB 2019, MY SON WAS CUT OFF BY ANOTHER DRIVER CAUSING HIM TO HYDROPLANE OFF OF THE HIGHWAY AND THROUGH A DITCH, MAKING CONTACT WITH A TREE. THE FUSION SUFFERED MODERATE DAMAGE TO THE FRONT END, AND UNDERCARRIAGE. NONE OF THE AIR BAGS IN THE VEHICLE DEPLOYED EVEN WITH THE FRONT END REMOVED. MY INSURANCE COMPANY IS TOTALING THE CAR MAKING MY WIFE AND I TO WONDER WHY OUR SON WAS NOT PROTECTED BY THE AIRBAG? IT CLEARLY SHOULD HAVE DEPLOYED GIVEN THE FORCE OF THE IMPACT. I HAVE SEEN THAT THERE WAS A CLASS ACTION LAWSUIT FOR THIS IN OCTOBER OF 2018. IS THIS CASE STILL OPEN?

Power Train
Filed Feb 9, 2019135,000 milesVA

WHEN THE CAR IS COLD THE TRANSMISSION SHIFTS HARD, FROM PARK TO REVERSE THEN TO ALL GEARS UNTIL WE GET TO THE CORRECT SPEED. I TOOK IT TO THE DEALER I BOUGHT IT FROM WHILE IT WAS STILL UNDER WARRANTY (ABOUT 50000 MILES ON IT). THEY SAID THEY COULDN'T DO ANYTHING UNLESS THEY COULD DUPLICATE THE PROBLEM AND OF COURSE THEY COULDN'T GET IT TO. WELL NOW IT HAS STARTED DOING IT MORE OFTEN EVEN WHEN THE CAR IS WARM. I FEEL LIKE THIS IS AN ISSUE WITH A LOT OF FUSIONS.

Power Train
Filed Feb 8, 201947,000 milesNJ

TL* THE CONTACT OWNS A 2015 FORD FUSION. WHILE DRIVING 20 MPH, THE CONTACT EXPERIENCED A FAILURE WITH THE TRANSMISSION CORD AND STATED THAT THE GEARS FAILED TO ENGAGE. THE CONTACT PULLED THE VEHICLE OVER AND HAD IT TOWED HOME. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 18V167000 (STEERING) AND 18V471000 (POWER TRAIN). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MAPLECREST FORD LINCOLN (2800 SPRINGFIELD AVE, VAUXHALL, NJ 07088, (908) 964-7700) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 47,000. PARTS DISTRIBUTION DISCONNECT.

Fuel/Propulsion System
Filed Jan 25, 2019118,000 milesNC

MY VEHICLE STALLS AFTER FUELING AND ALSO WHILE DRIVING. IT SEEMS TO BE A PROBLEM WITH MANY FORD FUSIONS. WHILE DRIVING, THE CAP LESS GAS FILLER WILL START VIBRATING AND RELIEVING PRESSURE FROM THE FUEL SYSTEM. THIS IS CAUSING THE CAR TO ACT LIKE IT IS MISFIRING AND RUN ROUGH. BEFORE I HAVE TIME TO PULL OFF THE BUSY CITY STREET THE CAR WILL SHUT OFF AND I'M LEFT SITTING IN THE MIDDLE OF THE ROAD TRYING TO GET THE CAR STARTED AND MOVED TO A SAFE LOCATION. OCCASIONALLY THE CAR WILL THROW A 1450, 2196, OR 0131 CODE. THE MAIN CODE IS 1450 WHICH IS AN EVAP CODE. I'VE REPLACED THE CANISTER AND WILL BE REPLACING THE PURGE VALVE SOON. THESE VALVES NEED TO BE LOOKED AT BECAUSE THEY CAN MALFUNCTION WITHOUT ANY WARNING AND POSE A SAFETY HAZARD.

Engine
Filed Jan 25, 201999,000 milesCA

AFTER REFUELING THE VEHICLE IS DIFFICULT TO START, PUMPING THE ACCELERATOR HELPS BUT THE ENGINE WILL STALL SUDDENLY WITHIN A FEW MILES OF THE FILL UP. ON TWO OCCASIONS I HAVE LOST POWER WHEN DRIVING ON A MAJOR STREET WITH 1/4-1/2 TANK OF FUEL. THIS STALL IS PRECEEDED BY A LOUD, DISONATE NOISE FROM THE FUEL FILLER. THERE IS WWW INFORMATION REGARDING FAILED PURGE VALVES, BUT MOST INFORMATION IS FOR EARLIER MODELS. THE FOCUS RECALL SEEMS IDENTICAL. THIS IS OBVIOUSLY A SAFETY ISSUE AND I HAVE TAKEN THE CAUTION TO STAY OFF THE ROAD AFTER FUELING TILL THE ENGINE IS RUNNING SMOOTHLY. CODES CHECKED WITH ONLY ONE READING COMING UP -A YEAR AGO.

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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2015 Ford Fusion → · Every Fusion year → · How the figures are calculated →