2015 Ford Fusion complaints

INTAKE MANIFOLD CRACKED! MY CAR IS 2 MONTHS PAST WARRANTY AND FORD ISN'T WILLING TO HELP ME OUT. THEY HAVE 2 OTHER CARS IN FOR THE SAME SERVICE REPAIRS IN WACONIA MN RIGHT NOW! THE CAR SHOOK/VIBRATING WHEN I STARED IT. *TR

I HAVE MADE SEVERAL COMPLAINTS ABOUT MY 2015 FORD FUSION. THE AIR CONDITIONER WILL RANDOMLY SHUT OFF, AND WHEN THIS HAPPENS, I ALSO CANNOT USE ANY OF MY 4 WINDOWS, THE RADIO, LOCK THE CAR FROM THE INSIDE, AND NOW MY OUTSIDE LIGHTS WONT ALWAYS TURN ON. FOR WHATEVER REASON, THIS HAPPENS MORE IN THE SUMMER MONTHS. I HAVE TWO TODDLERS AND WE TRAVEL LONG DISTANCE FAIRLY REGULARLY. WHAT HAPPENS IF ITS A HOT SUMMER DAY, THE AC SHUTS OFF AND I CANT ROLL DOWN MY WINDOWS, ESPECIALLY WHEN I HAVE MY CHILDREN? 6/19/2020 I HAD A DOCTORS APPOINTMENT ONE HOUR AWAY AND THIS HAPPENED TO ME; LUCKILY I DID NOT HAVE MY CHILDREN WITH. I OFTEN WORK EVENINGS AND NIGHTS, HALF AN HOUR AWAY FROM HOME. I CAN'T DRIVE WITH NO HEADLIGHTS. THERE IS 0 PATTERN IN THESE ISSUES SO I CANNOT PINPOINT WHAT EXACTLY TRIGGERS THIS. PULLING OVER AND COMPLETELY SHUTTING OFF THE CAR, TAKING THE KEYS OUT OF THE IGNITION, AND WAITING FOR ALL ELECTRICITY TO SHUT OFF BEFORE RESTARTING THE CAR DOES NOT MAKE A DIFFERENCE. I HAD TO BRING MY CAR IN 3 TIMES FOR THIS, EACH TIME BEING TOLD "NOTHING FOUND THAT WAS WRONG WITH THE CAR" UNTIL I CALLED THE FORD COMPANY, MADE A COMPLAINT, AND RECEIVED A CASE NUMBER, AND AM NOW BEING TOLD THE INTERNAL COMPUTER SYSTEM IS "SHOT". THE MORE I RESEARCHED ONLINE ABOUT THESE ISSUES, THE MORE I SEE OTHER'S MAKING SAME/SIMILAR COMPLAINTS FOR THE SAME VEHICLE. *TR

I CALLED MY DEALER TO SCHEDULE A SERVICE APPOINTMENT FOR SAFETY RECALL NOTICE 20S15 NHTSA RECALL 20V-177 DOOR LATCH REPLACEMENT. I WAS INFORMED THAT THEY ARE NOT REPLACING THE DOOR LATCH UNLESS I AM HAVING ISSUES. ISN'T THIS A RISK AND WOULDN'T THEM REPLACING THE DOOR LATCH NOW RESOLVE ANY PROBLEMS, IF THERE ARE ANY, IN THE FUTURE? THE DEALER IS FORD OF UPLAND | 555 W. FOOTHILL BLVD., UPLAND, CA 91786. *TR

I LEASED A USED VEHICLE ON 6/5 AND WAS KEPT THERE TILL AUTOPLAZA'S CLOSING TIME AT 7 SO WHEN I FINALLY LEFT THE CAR LOT I REALIZED WHILE DRIVING ON THE HIGHWAY THAT THERE WAS NO HORN. I CALLED WHEN THEY REOPENED ON 6/6 TO SCHEDULE IT TO BE FIXED WHICH THEY AGREED TO HAVE IT READY BY 6/8, UNFORTUNATELY WHILE DRIVING ON THE HIGHWAY THAT SAME AFTERNOON ON 6/6 THE CARS ENGINE DIED AND I MANAGED TO COAST THE CAR OFF THE HIGHWAY INTO A RANDOM PARKING LOT. I IMMEDIATELY CALLED THE SALES MAN AND I QUOTE HE SAID 'IT'S MORE THAN LIKELY THE ALTERNATOR AND THAT HE WAS ALREADY TRACKING ME ON GPS' SO I WAS TOLD TO LOCK THE KEYS IN THE CAR AND IT WOULD BE TOWED BACK TO THE DEALERSHIP TO BE READY BY 6/8. FAST FORWARD TO THE AFTERNOON OF 6/8, I CALL THE DEALERSHIP A HOUR BEFORE GETTING OFF WORK AT 3:30PM TO VERIFY IT WOULD BE READY BY 5 AND TO MY SURPRISE I WAS TOLD THEY WERE UNSURE IF THEY HAD THE CAR TO BEGIN WITH AND WAS PUT ON HOLD TILL THE PHONE CALL DROPPED FROM THEIR END. I CALLED BACK AGAIN AND WAS MET WITH A VOICEMAIL SO I LEFT IT ALONE AND TRIED TO GET INFORMATION AGAIN ON 6/10. THIS TIME THE SALES MAN SAID IT WASN'T HIS PROBLEM AND TO CALL THE OFFICE FOR SERVICE BUT AFTER BEING FORWARDED TO VOICEMAIL MULTIPLE TIMES I DEMANDED TO SPEAK WITH A MANAGER. I TELL THE MANAGER I'M AWARE IT'S ILLEGAL TO SELL A CAR WITHOUT A HORN AND THAT I'VE BEEN DUPED SO I WANT MY MONEY BACK AND HIS ANSWER WAS NO THAT HE ALREADY RECEIVED MONEY FROM A BANK ON MY BEHALF. I TOLD HIM HE HAD TILL THE END OF 6/

I OPENED THE REAR DRIVER DOOR, PLACED GROCERIES IN THE BACK SEAT, AND ATTEMPTED TO SHUT THE DOOR. THE DOOR WOULDN'T LATCH SHUT AT THIS POINT. THE LATCH WAS IN THE OPEN POSITION AND I COULD EMULATE THE STRIKING PLATE WITH A SCREWDRIVER AND IT WOULD CLOSE, BUT THERE WASN'T ANY RESISTANCE WHEN SLIDING THE SCREW DRIVER OUT. I SUSPECT THAT SUPPORTING SPRING BROKE. THE DEALERSHIP CONFIRMED THE ISSUE WAS THE DOOR LATCH AND NEITHER THE DEALERSHIP OR FORD CUSTOMER SUPPORT WOULD CONSIDER MY CAR WAS AFFECTED BY THE SAME ISSUE AS MANY OTHER RECALLED FORD VEHICLES BECAUSE THE VIN WAS NOT ASSOCIATED WITH A RECALLED FACTORY. I JUST WANT TO MAKE SURE THAT DUE DILIGENCE IS DONE TO ENSURE THAT THERE IS NOT ANOTHER BATCH OF VEHICLES WITH A SAFETY ISSUE THAT HAS ALREADY BEEN DEEMED WORTHY OF A RECALL. *TR

CHECK ENGINE LIGHT ON WHILE ON HIGHWAY, AFTER GETTING OFF THERE WAS A VERY ROUGH IDLE. TOWED TO FRONTIER FORD IN SAN JOSE, CA. FOUND P0302, P0315 PCM. ENGINE MISFIRE. #2 CYLINDER WAS FOUND TO HAVE COOLANT INSIDE. A NEW ENGINE LOG BLOCK IS NEEDED TO CORRECT THIS CONCERN. THIS ENGINE CLEARLY HAS A NUMBER OF ISSUES, REPORTED BY MANY OTHER OWNERS. IT WOULD SEEM THAT THIS ENGINE HAS ABOUT A 5 YEAR LIFE REGARDLESS OF MILEAGE. A RECALL NEEDS TO BE ISSUED IN ORDER FOR FORD TO PAY FOR THIS FAULTY ENGINE. THIS IS A VERY DIFFICULT TIME FOR MANY PEOPLE ACROSS THE COUNTRY AND IT'S ONLY RIGHT THAT FORD IS RESPONSIBLE FOR CORRECTING THIS ISSUE. *TR

2015 FORD FUSION REGULARLY SERVICED AUTOMOBILE WITH ~55K MILES SUFFERED A COMPLETE BRAKE FAILURE FROM A RUPTURED BRAKE LINE. AUTO REPAIR SHOP INDICATES DRIVER SIDE LINE ABOUT TO RUPTURE (BUBBLING) AS WELL. PHONED INQUIRY INTO FORD HQ, NO RECALL ON RECORD SO THEY WILL NOT PAY FOR ANY OF ESTIMATED $850 REPAIR. FORD CASE # [XXX]. VEHICLE WAS PARKED AND STATIONARY. TURNED ON CAR AS NORMAL, TURNED OFF ELECTRONIC PARKING BRAKE, BACKED UP AND STARTED DRIVING ON A RELATIVELY FLAT AND STRAIGHT 25 MPH CITY STREET ABOUT TO ENTER HIGHWAY 17 OVER SANTA CRUZ MOUNTAINS. PULLED OVER WHEN BRAKE PEDAL MOVED ALL THE WAY DOWN TO THE FLOOR WITH NEAR ZERO BRAKING ABILITY. CAR WARNING SYSTEM DID FLASH LOW BRAKE FLUID SIGN. ATTACHED PHOTO FROM REPAIR SHOP SHOWS COMPLETE BRAKE LINE FAILURE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

CHECK ENGINE LIGHT CAME ON, HAD A ROUGH IDLE. MECHANIC NOTIFIED ME THAT IT WAS A MISFIRE IN CYLINDER ONE, REPLACED SPARK PLUGS AND CLEARED THE CODE, WAS RUNNING FINE. FEW DAYS LATER CHECK ENGINE LIGHT CAME BACK ON. TOOK IT TO DEALER AND THEY NOTIFIED ME THAT THERE WAS COOLANT IN MY CYLINDER AND THAT MY ENGINE MAY HAVE TO BE REPLACED. *TR

TL* THE CONTACT OWNS A 2015 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AND MAKING A LEFT TURN THE POWER STEERING CEASED WITH SEVERAL UNKNOWN WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TURNED OFF AND RESTARTED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 62,000.

TL* THE CONTACT'S DAUGHTER OWNS A 2015 FORD FUSION. THE CONTACT STATED THAT WHILE HER DAUGHTER WAS DRIVING AT VARIOUS SPEEDS, THE VEHICLE EXPERIENCE RANDOM ENGINE MISFIRE. THE VEHICLE WAS TAKEN TO GULF COAST FORD (3000 N, STATE HWY 288, ANGLETON, TX 77515) AND DIAGNOSED WITH A DEFECTIVE HEAD GASKET. HER DAUGHTER WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A COMPLAINT WAS FILED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 134,000.

THE CAR WAS PARKED IN A LOT. I STARTED IT, PUT IT IN REVERSE, AND THE CHECK BRAKE SYSTEM WARNING MESSAGE CAME UP. THE BRAKES MADE A LOUD METALLIC SCREECHING SOUND WHEN I BEGAN BACKING. WHEN I TRIED TO APPLY THE BRAKE, IT WAS SLUGGISH AND DIFFICULT TO STOP THE VEHICLE. I HAD IT TOWED TO A NEARBY FORD DEALERSHIP, WHERE THEY REPLACED A BRAKE SWITCH. NINE DAYS LATER, THE EXACT SAME THING HAPPENED, THIS TIME AT MY HOME. THE CAR WAS TOWED TO MY MECHANIC (NOT THE FORD HOUSE), WHO FOUND A CODE IN HISTORY INDICATING THAT THE PROBLEM HAD A TECHNICIAN NOTICE THAT STATES TO REPLACE POWER BRAKE BOOSTER. HE COULD NOT MAKE THE CAR DUPLICATE THE ISSUE AFTER CLEARING THE CODES, SO I CHOSE NOT TO REPLACE IT. THIS PART AND REPAIR WILL BE OVER $800! WHEN MY MECHANIC CALLED THE FORD HOUSE TO FIND THE CODE THEY USED TO DETERMINE THAT A BRAKE SWITCH WAS OUT, HE WAS TOLD THEY DID NOT MAKE A NOTE OF THE CODE. MY MECHANIC WENT ON TO TELL ME THAT I SHOULD STILL HAVE BRAKES IF THIS HAPPENS AGAIN, BUT THEY WILL NOT BE ASSISTED BY THE BOOSTER AND WILL REQUIRE LONGER DISTANCES TO STOP. SINCE THERE IS A TECHNICIAN'S SAFETY ALERT ALREADY POSTED, THIS HAS TO HAVE OCCURRED ON OTHER VEHICLES, SO THERE SHOULD BE A SAFETY RECALL TO REPLACE THIS BOOSTER. FORD DID CHANGE THE BOOSTER USED THE YEAR AFTER MY VEHICLE WAS MANUFACTURED. I ALSO WONDER IF THE FORD HOUSE REPLACED A BRAKE SWITCH THAT WAS ACTUALLY FUNCTIONING PROPERLY WHEN THEY NEEDED TO REPLACE THE BOOSTER. SINCE WE HAVE NO CODE TO REFER TO, WE WILL NEVER KN

I SENT THE FOLLOWING LETTER TO OTHER AGENCIES AS WELL BUT WANTED TO SEND IT TO YOU. SINCE I SENT THE LETTER I HAVE FOUND THAT MY PROBLEM HAS HAPPENED TO A BUNCH OF OTHER FORD FUSION OWNERS WHERE THE GASKET GOES BAD AND FLUIDS LEAK INTO THE CYLINDER AND RUINS THE ENGINE. IT SEEMS LIKE THERE'S A FLAW IN MY ENGINE MODEL. I HAVE AN ECOBOOST ENGINE AND FROM WHAT I WAS READING ON CARCOMPLAINTS.COM THERE'S BEEN A BUNCH OF PEOPLE THAT HAVE THE SAME PROBLEM WITH THEIR CAR. I'M GOING TO COPY AND PASTE THE LETTER I SENT TO YOU EARLIER TODAY. ANY HELP YOU CAN GIVE ME WOULD BE MUCH APPRECIATED. I HAVE A 2015 FORD FUSION THAT I PURCHASED NEW FROM GOLD MILL FORD IN NILES, IL AND HAVE ALL OF MY MAINTENANCE DONE AT THE DEALER. THE CAR ONLY HAS 33 THOUSAND MILES ON IT AND I PURCHASED THE CAR NEW FROM THE DEALER IN APRIL OF 2015. THE WARRANTY JUST EXPIRED ON APRIL 13, 2020 AND ON MAY 19, 2020 THE SERVICE ENGINE SOON LIGHT CAME ON AND I TOOK IT TO THE DEALER. I HAD JUST BROUGHT THE CAR IN FOR AN OIL CHANGE AT THE DEALER ON MAY 4TH 2020. I LOST MY JOB AND WITH ALL THE COVID 19 STUFF GOING ON I NEVER GOT AN EXTENDED WARRANTY. I PUT MY INSURANCE ON THE CAR ON HOLD MAY 26, 2020 CAUSE I WASN'T GOING TO BE DRIVING IT WITH THE COVID 19 STUFF. I'M NOT SURE IF THEY FORGOT TO PUT A CAP ON SOMETHING AT THE MAY 4TH OIL CHANGE OR SOMETHING BUT ALL I KNOW IS THE CAR WAS RUNNING PERFECT BEFORE I BROUGHT IT IN FOR THE OIL CHANGE AND NOW I'M STUCK WITH A CAR THAT THEY SAY NEEDS OVER $5030 AND TAX WORTH OF REPAIR

MY 2015 FUSION HAD INTERMITTENT ROUGH IDLES AND THE CHECK ENGINE LIGHT POPPED ON. I CHECKED OUT THE CODE AND IT WAS P0301 - MISFIRE IN CYLINDER 1. I TOOK IT TO THE LOCAL FORD DEALER ' PENSKE FORD IN LA MESA, CA - FOR INSPECTION. THE SERVICE ADVISOR HAD HIS TEAM PRESSURE TEST AND BOROSCOPE THE ENGINE AND FOUND COOLANT RESIDUE IN CYLINDER 1. HE SAID THAT THEY CHECKED FOR THE FIX TO THE ISSUE AND FOUND A SERVICE BULLETIN ABOUT IT (I FOUND IT ON NHTSA WEBSITE ' BULLETIN 20-2100), WHICH DIRECTED THEM TO REPLACE THE SHORT-BLOCK - $7,000 ISH DOLLARS TO FIX. WITH JUST A SMALL AMOUNT OF RESEARCH I DISCOVERED THAT THIS IS A PROBLEM MANY FORD OWNERS ARE HAVING RIGHT NOW WITH THIS ENGINE - 1.5L I4 F DOHC 16V. THERE IS EVEN AN EXPLORATORY CLASS-ACTION LAWSUIT BEING FORMULATED AROUND THIS ENGINE ISSUE (HTTPS://WWW.NEWSOM.LAW/FORD-FUSION-OVERHEATING-LAWSUIT.HTML), SO IT IS A KNOWN PROBLEM. SERVICE ADVISOR SAID THAT PITTING ON THE SHORT BLOCK IS THE LIKELY CAUSE AND THAT IS WHY FORD HAS SAID TO SOLVE THE PROBLEM, THE SHORT BLOCK NEEDS TO BE REPLACED. LESS THAN 5 YEARS OLD, LIVING IN A MILD CLIMATE, AND THE BLOCK IS PITTING. I CONTACTED FORD THROUGH THEIR ONLINE CHAT AND THROUGH THE PHONE AND THEY WERE UNABLE TO ASSIST ME SHORT OF SAYING THAT THERE ARE NO RECALLS ISSUED FOR THIS OBVIOUS MANUFACTURING DEFECT, SO THERE IS NO ISSUE ON THEIR PART. THEY SAID NHTSA HAS TO ISSUE A RECALL BEFORE THEY WILL DO ANYTHING OUT OF THEIR POCKET. ATTACHED DOCUMENTS INCLUDE: TRANSCRIPT FROM ONLINE CHAT TO FORD

SEVERAL TIMES TODAY MY VEHICLE SHUT OFF WHILE DRIVING. THE DASH DISPLAY SAID "TRANSMISSION NOT IN PARK" FOR A SECOND OR TWO AND THEN THE MOTOR SHUT OFF - NO LIGHTS IN THE INSTRUMENT CLUSTER, NO CHECK ENGINE LIGHT OR CODES. ONE TIME WAS ON THE HIGHWAY AT SPEED, THE SECOND TIME WAS DRIVING SLOWLY ON A NEIGHBORHOOD ROAD. THE ENGINE WILL NOT START AFTER IT STOPS - I HAVE TWO WAIT 15 MINUTES SOMETIMES. WHEN I TRY TO START THE ENGINE THERE ARE NO LIGHTS ON THE DASH - BATTERY CHECKED GOOD, 100% CHARGE. SINCE THIS SEEMS TO OCCUR WHILE DRIVING THIS IS A SAFETY ISSUE AND MOST OWNERS ON THE INTERNET SAY THAT FORD NEVER "FINDS A PROBLEM."

TL* THE CONTACT OWNS A 2015 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE JERKED AND A GRINDING NOISE WAS HEARD COMING FROM THE TRANSMISSION WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO ROUNDTREE FORD (8770 BUSINESS PARK DR, SHREVEPORT, LA 71105, (318) 798-3673) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 20,905.

TL* THE CONTACT OWNS A 2015 FORD FUSION. THE CONTACT STATED THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE DIAGNOSTIC TROUBLE CODE INDICATED A MISFIRE ON CYLINDER #1. THE CONTACT STATED THAT THE VEHICLE SHUDDERED WHILE DRIVING WITH AN ABNORMAL KNOCKING SOUND COMING FROM THE ENGINE. THE VEHICLE WAS TAKEN TO FORD OF TUSCOLA, INC (406 E SOUTHLINE RD, TUSCOLA, IL 61953, (217) 253-3353) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT COOLANT LEAKED INTO THE CYLINDER AND THAT THE ENGINE BLOCK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE REPAIR WAS NOT COVERED UNDER WARRANTY OR A RECALL. A CASE WAS FILED. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.

VEHICLE WAS PARKED IN DRIVEWAY, DRIVER SIDE DOOR LATCH DOES NOT CATCH, DOOR WILL NOT CLOSE. *TR

THE FRONT DRIVER SIDE DOOR WON'T LATCH AND STAY CLOSED. I PARKED IT IN THE GARAGE AND THE NEXT DAY THE DOOR WAS AJAR. *TR

WHILE DRIVING THE PASSENGER DOOR OPENED AND NOW IT WON'T CLOSE.

TL* THE CONTACT OWNS A 2015 FORD FUSION. THE CONTACT STATED THAT AT START-UP, THERE WAS AN ENGINE MISFIRE WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT AND THE SPARK PLUGS WERE REPLACED. ONE MONTH AFTER THE SPARK PLUGS WERE REPLACED THE FAILURE RECURRED. THE VEHICLE WAS THEN TAKEN TO A SECOND INDEPENDENT MECHANIC WHERE THE SPARK PLUGS WERE REPLACED A SECOND TIME HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO A THIRD INDEPENDENT MECHANIC WHERE SPARK PLUG NUMBER 4 WAS REPLACED HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS THEN TAKEN TO RUXER FORD LINCOLN, INC. (123 PLACE RD, JASPER, IN 47546, (812)482-1200) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THERE WAS A HAIRLINE FRACTURE ON THE ENGINE BLOCK. THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WARRANTY WAS EXPIRED. THE FAILURE MILEAGE WAS 43,000.

TL* THE CONTACT OWNS A 2015 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING, THE VEHICLE STALLED. THE FAILURE ALSO OCCURRED AFTER THE VEHICLE WAS REFUELED. THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER (SISK FAMILY FORD, INC, 565 OAK ST, FOREST CITY, NC 28043) WHERE IT WAS DIAGNOSED THAT THE FUEL PRESSURE SENSOR SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS LATER TAKEN TO AN INDEPENDENT MECHANIC FOR A SECOND OPINION WHO CONFIRMED THE DEALERS DIAGNOSTIC TESTING. THE VEHICLE WAS REPAIRED. THE CONTACT ALSO MENTIONED THAT THERE WAS FUEL PRESSURE BUILDING UP IN THE FUEL TANK AND STATED THAT THERE WAS A LOUD NOISE COMING FROM THE FUEL TANK. IN ADDITION, THE FUEL PRESSURE WAS HIGH AND PRIOR TO THE LOUD NOISE THERE WOULD BE A FUEL ODOR PRESENT. THE VEHICLE WAS NOT TAKEN BACK TO THE DEALER OR THE INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 125,000.

BOUGHT USED IN FEB 2019. IN JULY OF SAME YEAR IT WAS DIAGNOSED BLOWN HEAD GASKET CYL 2. OUT OF WARRANTY SO HAD TO PAY $3,100.00 TO REPLACE. NOW, 9 MONTHS LATER, SAME THING CYLINDER 2. IN DECEMBER OF 2019 FORD CAME OUT WITH BULLETIN TSB 19-2375 STATING THE BLOCK NEEDS REPLACED TO SOLVE THIS PROBLEM. THAT IS AN OVER $6,000.00 REPAIR. I CALL THAT A DEFECTIVE BLOCK WHICH SHOULD WARRANT A RECALL, FORD SIMPLY TOLD ME IT'S CALLED OUT OF WARRANTY AND IT'S MY PROBLEM. MY PROBLEM IS, IT'S MY ONLY FORM OF TRANSPORTATION. SO WHAT IT IS DOING IS WHEN I START IT, IT RUNS ROUGH BECAUSE IT IS MISFIRING DO TO COOLANT LEAK INTO THE CYLINDER AND WHITE SMOKE COMES OUT OF EXHAUST. IT IS MY BELIEF THAT FORD KNOWS THIS IS A DEFECTIVE BLOCK OTHERWISE THEY WOULD NOT HAVE ISSUED THE BULLETIN. AN INTERNET SEARCH WILL SHOW MANY OTHER OWNERS OF THE 2014 THROUGH 2019 PRODUCED 1.5 LITER MOTORS HAVE THE SAME PROBLEM. I TRIED TO UPLOAD THE REPAIR BILL AND THE TSB BULLETIN BUT IT STATED FILE TOO BIG.

TL* THE CONTACT OWNS A 2015 FORD FUSION. CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE ENGINE AND AIR BAG WARNING LIGHTS ILLUMINATED. THE VEHICLE LOSS MOTIVE POWER AND ACCELERATION. THE CONTACT DROVE THE VEHICLE BACK TO THE RESIDENCE. THE VEHICLE WAS TAKEN TO MEL HAMBELTON FORD, INC,(11771 W KELLOGG DR, WICHITA, KS 67209, (888) 489-1719) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE COOLANT WAS PRESSED INTO THE CYLINDER AND THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 140,000.

TL* THE CONTACT OWNS A 2015 FORD FUSION. THE CONTACT STATED THAT WHEN THE VEHICLE WAS STARTED, THE VEHICLE SHOOK VIOLENTLY AND MISFIRED. THE VEHICLE WAS TAKEN TO ALLAN JAY FORD LINCOLN (3201 US HWY 27S, SEBRING, FL 33870), WHERE IT WAS DETERMINED THAT THE CYLINDER NUMBER TWO WAS DEFECTIVE. THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.

COOLANT LEAK. VEHICLE SERVICED 3 WEEKS AGO, AND COOLANT IS CONSTANTLY LEAKING CAUSING ENGINE TO OVERHEAT. THIS HAS HAPPEN TWICE SINCE VEHICLE WAS SERVICED.

THE SYNC INTOUCH SYSTEM IN MY 2015 FORD FUSION IS NOT WORKING PROPERLY. FOR EXAMPLE, WHEN I GO TO MY CLIMATE SETTING IT STATES TEMPORARY LOST COMMUNICATION WITH THE CLIMATE SYSTEM. I'M NOT ABLE TO TURN MY VOLUME ON OR OFF/UP OR DOWN, OR CHANGE THE RADIO STATION. I'M ALSO NOT ABLE TO ROLL DOWN MY PASSENGER SIDE WINDOW. THE ISSUE HAPPENS WHETHER I'M STATIONARY OR DRIVING. *TR

FORD FUSIONS HAVING A COOLANT LEAK INTO THE ENGINE . I'VE HEARD FROM MULTIPLE PEOPLE HAVING THE SAME ISSUE & NOW I'M HAVING THE SAME PROBLEM AFTER ONLY HAVING MY FUSION FOR TWO YEARS & STILL MAKING PAYMENTS. CAR MAKES A SLOSHING NOISE IN DASHBOARD WHEN ACCELERATING , TURNING OR BRAKING & CAR OVERHEATS DUE TO COOLANT LEAKING INTO ENGINE & HAVING TO CONSTANTLY REFILL COOLANT . *TR

TL* THE CONTACT OWNS A 2015 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE'S FRONT DRIVER-SIDE DOOR LOCK FAILED TO LATCH SECURELY. THE CONTACT SECURED THE DOOR WITH STRAPS. THE CONTACT CONTACTED BELL FORD (2401 W BELL RD, PHOENIX, AZ 85023, (602) 457-2144) WHO INFORMED THE CONTACT OF NHTSA CAMPAIGN NUMBER: 20V177000 (LATCHES/LOCKS/LINKAGES) HOWEVER, THE VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

HAS PROBLEMS STARTING AFTER PUTTING GAS IN THE TANK. CHECK ENGINE LIGHT ON, MECHANIC SAYS IT'S A PURGE VALVE. KNOW ALOT OF OTHER FUSION OWNERS WITH SAME PROBLEM. SEEMS TO BE HAPPENING AROUND 40,000 MILES. HAVE TO SIT AT GAS STATION ABOUT 10 TO 15 MIN SOMETIMES. OTHERS TIMES JUST STARTS ROUGH.

AFTER GETTING GAS THE VEHICLE HESITATES TO START. ONCE STARTED AND PRESSING OF THE GAS PEDAL THE CAR RESIST MOVING FORWARD. ON OCCASION A LOUD AIR SOUND COMES FROM WHERE GAS IS PUMPED IN. IF I STOP TO OPEN THE GAS DOOR AND RELEASE THE AIR IN THE LINE THE CAR CREATES ANOTHER LOUD SOUND LIKE AIR OUT OF A TIRE. YOU CAN SMELL GAS AROUND THE VEHICLE WHETHER I PUMP IT IN OR NOT. THIS HAS HAPPEN ON NUMEROUS OCCASIONS BUT THE LAST TIME WAS ON MARCH 12, 2020.

IN OCT. 2019 I BOUGHT A 2015 FORD FUSION SE WITH 65K MILES ON IT. SINCE THEN I HAVE PUT 4K MILES ON IT. ON 3/17/20 MY CAR STARTED CUTTING OUT AND THE SERVICE ENGINE SOON LIGHT CAME ON. I DROVE IT 1/2 MILE TO THE NEAREST STORE AND CALLED MY FRIEND TO BRING HIS CAR CODE READER. IT WAS SHOWING A MISFIRE ON CYLINDER 2. WENT AND GOT A SPARK PLUG AND NEW COIL PACK AND PUT ON IT. THE CAR WAS RUNNING ROUGH AND WAS STILL SHOWING A MISFIRE ON CYLINDER 2. HAD THE CAR TOWED TO A REPAIR SHOP IN PRATTVILLE, AL. TO SEE WHY IT WAS STILL SHOWING A MISFIRE ON CYLINDER 2. I WAS TOLD THAT THERE WAS A CRACK IN THE HEAD AROUND CYLINDER 2. I CALLED RIVERSIDE CHEVROLET IN WETUMPKA, AL BECAUSE THAT IS WHERE I BOUGHT THE CAR. THE CALLED COLLIER FORD IN WETUMPKA, AL BECAUSE OF THE LOW MILES ON IT TO SEE IF THEY COULD LOOK AT IT FOR ME AND POSSIBLE HELP ME OUT WITH THE COST. I HAD IT TOWED TO COLLIER FORD AND WAS TOLD THAT THE BLOCK IS CRACKED AND THAT THE SERVICE MANAGER AT COLLIER FORD AND THE GENERAL MANAGER AT RIVERSIDE CHEVROLET WAS IN CONTACT WITH FORD TO SEE IF THEY CAN GET THIS RESOLVED FOR ME. AS OF TODAY 3/25/20 I STILL DON'T HAVE AN ANSWER AS TO IF FORD IS GOING TO REPLACE MY MOTOR. I NOTICED AFTER DOING RESEARCH THAT THIS IS AN COMMON PROBLEM. I DON'T UNDERSTAND WHY THIS HASN'T BECOME A RECALL YET. FORD NEEDS TO STAND BEHIND THERE PRODUCT.

SPARK PLUGS CONTINUE TO FOUL CAUSING ANTIFREEZE TO LEAK INTO ENGINE RESULTING IN NEEDING A ENGINE REPLACEMENT. BEEN TOLD I NEED A BRAND NEW ENGINE ON A 5 YEAR OLD CAR.

I BEGAN TO HEAR A SCRAPPING NOISE IN THE ENGINE COMPARTMENT. I TOOK THE CAR TO HAVE THE OIL CHANGED AND WAS TOLD THAT I NEEDED TO HAVE THE TRANSMISSION FLUID CHANGED AND IT WAS A CLOSED SYSTEM AND ONLY FORD WOULD BE ABLE TO DO THIS. I TOOK MY CAR TO KNOX FORD WHERE I PURCHASED IT AND HAD THEM CHANGE THE TRANSMISSION FLUID AND DIAGNOSE THE PROBLEM. I WAS TOLD THAT THE WATER PUMP WAS BAD AND NEEDED REPLACED. AFTER INVESTIGATING I FOUND THAT THIS WAS TIMING DRIVEN AND AGAIN ONLY FORD COULD DO THIS REPAIR. I TOOK THE CAR IN THE NIGHT BEFORE AND THEY QUOTED ME 672.00 FOR THE REPAIR. I WAS TOLD THIS WOULD TAKE 4.5 HOURS TO COMPLETE. AT 5PM THE FOLLOWING DAY I PICKED UP MY VEHICLE ONLY TO FIND OUT THEY HAD JUST FINISHED IT. I WAS TOLD THEN THAT IT TOOK LONGER BECAUSE THE ORIGINAL WATER PUMP WAS DISCONTINUED BECAUSE FORD KNEW THE PART WAS BAD. THEY CONTINUED TO TELL ME THAT THEY HAD TO RESEARCH HOW TO CUT THE WIRES THAT WERE NO LONGER NEEDED AND INSTALL THE NEW WATER PUMP. V

THE LUG NUTS MAKE IT IMPOSSIBLE TO REMOVE WITH EITHER THE TOOL FORD PROVIDED, A 4 WAY WRENCH OR SOCKETS WHEN I GOT A FLAT. I COULD HAVE BEEN KILLED FIGHTING WITH THIS ON THE SIDE OF THE ROAD. I BELIEVE FORD SHOULD HAVE TO REPLACE ALL OF THESE LUG NUTS AS A SAFETY CONCERN SINCE THEY ARE DEFECTIVE.

VEHICLE HAS 100,215 MILES AND IS 5 YEARS OLD MID JANUARY 2020 CHECK ENGINE LIGHT CAME ON. CODE 303 - CYLINDER 3 MISFIRE. CHANGED SPARK PLUGS. SAME CODE. HAD VEHICLE CHECKED BY PRIVATE MECHANIC. COOLANT LOCATED IN CYLINDER 3. CASE STARTED WITH FORD MOTOR CO. VEHICLE TAKEN TO FORD DEALERSHIP WHERE IT WAS ORGINALLY PURCHASED. AFTER ADDING DYE TO THE COOLANT THEY VERIFIED THE CYLINDER #3 LEAK. THEY RECCOMEND AN ENGINE REPLACEMENT - $6550.20. THEY OFFERED TO BUY VEHICLE FROM US FOR $1500.00. OH, AND I SHOULD MENTION THAT THE VEHICLE WAS OFFICIALLY PAID OFF ONE WEEK BEFORE THE CHECK ENGINE LIGHT CAME ON AND THIS ALL STARTED. SEE ATTACHED INVOICE FROM FEBRUARY 2020

ON 10/7/2019 I BROUGHT MY CAR IN TO FORT MILL FORD (SC) FOR A TIRE CHANGE AND REGULAR SERVICE. WHEN I CAME TO PICK IT UP ON 10/10/2019, THE CAR WOULD NOT START. UPON ADVISING MY TECH BRITTANY OF THE ISSUE, THEY SENT OUT A TECH TO JUMP START THE CAR THAT WAS JUST SERVICED. WHEN THE CAR WAS JUMP STARTED, AN ENGINE LIGHT APPEARED ON THE DASHBOARD. THE VEHICLE WAS AT 62000 MILES. I WENT BACK TO MY ADVISER BRITTANY AGAIN AND SHE STATED THAT THE ENGINE LIGHT IS NOTHING TO WORRY ABOUT AND THAT FORD ACTIVATES THOSE WHEN SEASONS CHANGE AND IS PART OF THEIR SOFTWARE. SHE INSISTED THAT EVERYTHING WAS OK WITH THE CAR AND REFERENCED THE INSPECTION LIST I WAS GIVEN FOR MY 2015 FORD FUSION SE. NOT THREE WEEKS LATER, THE ENGINE LIGHT WENT FROM BEING CONSTANTLY ON, TO FLASHING. THIS ALSO CAUSED AN INTENSE WHITE SMOKE FROM THE EXHAUST AND A STRONG GAS PRESENCE IN THE VEHICLE. WHILE I WAS DRIVING TO WORK, THE ENGINE LIGHT STARTED FLASHING AND THE CAR STARTED JERKING ON I-77 HIGHWAY. I TOOK THE CAR BACK TO FORT MILL FORD ON 11/18/2019 FOR INSPECTION. THE NEXT DAY, BRITTANY CALLED ME AND SAID THEY FOUND AN ISSUE WITH MY SPARK-PLUG AND THAT IT MIGHT COST ANYWHERE FROM $200 TO $6000.00 TO REPAIR IT. SINCE THE ISSUE WAS NOT CAUSED BY ME I WAS NOT GOING TO TAKE RESPONSIBILITY FOR THE CHARGES AND AFTER WEEKS OF IGNORING ME, FORD MOTOR COMPANY (OFFICE OF ELENA FORD) DECIDED TO GET INVOLVED. HOWEVER, THE CAUSE WENT FROM SPARK-PLUGS TO COOLANTS THEN CYLINDERS AND I WAS NEVER GIVEN A SPECIFIC CAUSE. I DID

STEERING SYSTEM HAS COMPLETELY LOCKED ON INITIAL STARTING VEHICLE. CAR WILL SHIFT INTO DRIVE AND REVERSE, BUT WILL NOT STEER LEFT OR RIGHT. THIS HAPPENED ON TWO OCCASIONS, 2/14 AND 15/2020. STEERING WILL ONLY BECOME OPERATIONAL AFTER CAR HAS BECOME HEATED, AFTER APPROXIMATELY 20 MINUTES. THIS ALL HAPPENED EARLY MORNING HOUR OF TEMPERATURE OF APPROXIMATELY 8 DEGREES. THIS ALSO HAPPENED ON MY LAST FORD FUSION 2010, WHICH I TRADED IN FOR THIS FORD FUSION.

MY CHECK ENGINE LIGHT CAME ON AND IT INDICATED LOW COOLANT AND MISFIRE IN CYLINDER 4. I HAD A COOLANT LEAK INTO CYLINDER 4 IN MY ENGINE AT APPROX 69,000 MILES AND WAS ADVISED I NEEDED A NEW ENGINE BLOCK... THEIR WERE 3 OTHER CARS AT THE DEALERSHIP WITH THE EXACT SAME ISSUE. I WAS TOLD IT WOULD COST APPROX 7500... AFTER COMPLAINING TO SERVICE DEPT THEY OPENED A CASE WITH FORD AND THEY AGREED TO DO IT FOR APPROX 2500 AS IT WAS JUST OUT OF 60,000 WARRANTY AND JUST OVER 3 YEARS OLD. SERVICE ADVISOR SAID FORD HAD A KNOWN ISSUE WITH HEAD GASKET APPARENTLY MOVING AND WEARING OUT WHICH CAUSED THE ISSUE. APPROX 8 MONTHS LATER EXACT SAME ISSUE AND I NEEDED ANOTHER ENGINE CHANGE. THIS TIME THE DEALERSHIP HAD 7 CARS IN SHOP WITH SAME ISSUE WAITING ON ENGINE CHANGES.AGAIN WAS TOLD FORD HAS ISSUES W HEAD GASKET MOVING AND WEARING OUT GASKET ALLOWING COOLANT TO LEAK INTO CYLINDER. SUPPOSEDLY FORD HAS UPGRADED THEIR GASKETS AND OTHER PARTS TO CORRECT ISSUE BUT I DONT BELIEVE THE CUSTOMERS SHOULD BEAR RESPONSIBILITY WHEN FORD HAS KNOWN ISSUE THAT COSTS CUSTOMERS SUCH A BIG AMOUNT. I KNOW IT WAS JUST PAST ORIG WARRANTY BUT THIS IS A FORD ENGINEERING PROBLEM THAT CUSTOMERS AND BEARING BRUNT OF COSTS. THE SECOND ENGINE CHANGE WAS COVERED UNDER WARRANTY BUT IM CONCERNED ABOUT IT HAPPENING AGAIN OR THE LOSS OF VALUE FROM 2 ENGINE CHANGES IN LESS THAN 80K MILES. THE DATE ENTERED BELOW IS AN ESTIMATE. ENGINE WAS CHANGED TWICE IN 2019 AND LESS THAN 10K MILES IN BETWEEN.

MY CAR WAS PARKED AND WHEN I TURNED IT BACK ON I DIDN'T HAVE POWER STEERING. IT HAS BEEN DIAGNOSED A FORD DEALER (DOVI MOTORS, CORTLAND, NY) AS MY POWER STEERING GEAR MOTOR DETACHED DUE TO THE BOLTS CORRODING THAT RESULTED IN A LOSS OF POWER STEERING AND UNSAFE DRIVING. THERE IS AN ACTIVE RECALL FOR THE YEAR/MAKE/MODEL OF MY CAR FOR THIS EXACT ISSUE BUT MY VIN WAS NOT INCLUDED IN THE RECALL (NUMBER 19S26). THIS RECALL NEEDS TO BE RE-EVALUATED TO PREVENT INJURY TO OTHERS AFFECTED.

THE ENTIRE CENTER CONSOLE INSTRUMENT PANEL STOPS WORKING. THE RADIO WILL NOT WORK AND THE CLIMATE CONTROL AND REAR DEFROSTER WILL NOT WORK. I AM UNABLE TO DEFROST THE WINDOWS OR KEEP THE ENTIRE CABIN OF THE CAR WARM. IT FIRST HAPPENED THIS MORNING WHEN I WAS HEADED TO WORK. I DROVE THE CAR FOR APPROXIMATELY ONE MILE, AND EVERYTHING STOPPED WORKING. I PULLED OVER AND SHUT THE CAR DOWN AND RESTARTED IT, EVERYTHING WORKED FOR APPROXIMATELY A MINUTE BEFORE SHUTTING DOWN AGAIN.

THE CONNECTOR TO THE FRONT HEATED AND COOLED SEAT MODULE NEARLY CAUGHT FIRE, WITHOUT ANY INTERVENTION OR ALTERATION.

MY CAR SINCE I BOUGHT IT HAS HAD THE SAME ISSUE OF TURNING OFF EITHER WHILE DRIVING OR RIGHT AFTER I GET GAS AND NOT STARTING BACK UP. I HAVE GOTTEN THE PURGE VALVE REPLACED AS THAT IS WHAT THE DEALER SAID WAS THE ISSUE AND ONE YEAR LATER I'M HAVING THE SAME ISSUE. IT SEEMS THIS IS A HUGE PROBLEM FOR FORDS SINCE THEY RECALLED OVER A MILLION FORD FOCUS VEHICLES FOR THE SAME ISSUE BUT MY MODEL IS NOT ON THE RECALL LIST WHICH IT CLEARLY NEEDS TO BE.

TRAVELING IN TRAFFIC AROUND 25 MPH WITH TRAFFIC SLOWING TO A STOP THE BRAKE PEDAL WENT SOFT AND WAS PRESSED TO THE FLOOR WITH ALMOST NO BRAKING AT ALL. THIS RESULTED IN A REAR END COLLISION.

TL* THE CONTACT OWNS A 2015 FORD FUSION. THE CONTACT STATED THAT UPON STARTING HER VEHICLE, THE VEHICLE BEGAN SMOKING FROM THE TAILPIPE AND WAS EMITTING A GAS ODOR. THE CONTACT WAS UNAWARE IF ANY WARNING LIGHTS ILLUMINATED ON THE VEHICLE. THE CONTACT HAD THE VEHICLE TOWED TO TINDOL FORD LOCATED AT 1901 E FRANKLIN BLVD, GASTONIA, NC 28054 WHERE THE VEHICLE WAS DIAGNOSED WITH A DEFECTIVE INJECTOR WHICH CAUSED THE FUEL TO SEEP THROUGH THE INJECTOR AND MIX WITH THE OIL, CAUSING THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED AFTER THE DIAGNOSIS. THE MANUFACTURER HAD BEEN NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000. *DT*JB

TL* THE CONTACT OWNS A 2015 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT HIGH SPEEDS, THERE WAS AN ABNORMAL SOUND COMING FROM THE FUEL TANK. WHILE THE VEHICLE WAS STOPPED, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER SEVERAL ATTEMPTS HOWEVER, THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO ED BUTTS FORD (1515 N HACIENDA BLVD, LA PUENTE, CA 91744, (800) 960-3673) BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS UNKNOWN.

MY SISTERS VEHICLE HAS STARTED ROLLING DOWN HER DRIVEWAY AND SHE GOT BACK IN THE CAR AND SEEN THAT THERE IS A TRANSMISSION NOT IN PARK MESSAGE AND WE FOUND THAT THE GEAR SELECTOR CABLE HAS BROKE OFF THE GEAR SELECTOR LEVER. IT IS NOT SAFE FOR MY SISTER TO DRIVE THIS VEHICLE. IT'S A DRIVING HAZARD. I HAVE FOUND A RECALL FROM 2014 ABOUT POTENTIAL VEHICLE ROLLAWAY FOR HER VEHICLE BUT IT'S NOT OPEN ON HER VEHICLE ANYMORE. SHE HAD THIS PROBLEM BEFORE AND TOOK IT INTO THE DEALERSHIP TO GET THIS FIXED AND IT HAPPENS AGAIN

TL* THE CONTACT OWNS A 2015 FORD FUSION. WHILE OPERATING THE VEHICLE, THE POWER STEERING ASSIST FAILED AND CAUSED THE STEERING WHEEL TO BECOME VERY DIFFICULT TO TURN IN EITHER DIRECTION. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE STEERING RACK WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THERE WAS NO ASSISTANCE OFFERED. THE FAILURE MILEAGE WAS 100,000.

MILEAGE OF CAR IS 53,100. WIFE (DRIVER) REPORTED THAT WHILE DRIVING IN NORMAL TRAFFIC AT NIGHT, THE CAR LOST ALL ELECTRICAL POWER: LIGHTS, MOTOR FUNCTION, RADIO, ETC. SHE TURNED ON THE EMERGENCY FLASHERS AND CAME TO A STOP. SHE TURNED THE KEY TO RESTART AND CAR FUNCTIONED NORMALLY. I CHECKED THE CAR THE FOLLOWING DAY AND NO PROBLEMS DETECTED.

TL* THE CONTACT OWNS A 2015 FORD FUSION. WHILE DRIVING 25 MPH, THE DRIVER'S SIDE BRAKE LINE MALFUNCTIONED. THE BRAKE PEDAL WAS VERY LOOSE AND TRAVELED TO THE FLOORBOARD. THE CONTACT WAS ABLE TO PULL INTO A PARKING LOT AND BUMP AGAINST A CURB TO STOP THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO REPAIRED THE DRIVER'S SIDE BRAKE LINE THAT WAS LEAKING BRAKE FLUID. THE FAILURE RECURRED WITH THE PASSENGER SIDE BRAKE LINE, WHICH WAS ALSO REPAIRED BY THE SAME MECHANIC. IN ADDITION, THE CHECK ENGINE INDICATOR ILLUMINATED. THE MECHANIC CHANGED A COIL PACK ON CYLINDER NUMBER FOUR ON THE ENGINE, BUT THE FAILURE RECURRED THE FOLLOWING. THE CONTACT STATED THAT THE ENGINE SHOOK AND EXCESSIVE SMOKE POURED OUT OF THE EXHAUST PIPE. THE VEHICLE WAS TAKEN TO RIVERSIDE FORD (2089 RIVERSIDE DR, MACON, GA 31204, (478) 464-2900) WHERE THEY CHANGED A SPARK PLUG ON CYLINDER NUMBER FOUR. THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN BACK TO THE DEALER. THE DEALER FOUND COOLANT IN THE ENGINE WITH THE FLUID ENTERING THROUGH THE CYLINDER NUMBER FOUR BLOCK. THE DEALER QUOTED THE COST TO REPLACE THE ENTIRE ENGINE. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT UNDER WARRANTY. THE CONTACT RESEARCHED THE FAILURE AND FOUND THAT IT OCCURRED MANY TIMES WITH A POSSIBLE ENGINE DESIGN CRACK. THE MANUFACTURER DID NOT ASSIST AND REFERRED THE CONTACT TO NHTSA. THE BRAKE FAILURES WERE REPAIRED. THE FAILURE MILEAGE WAS 86,000. *LN

TL* THE CONTACT OWNS A 2015 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE EXHIBITED MULTIPLE FAILURES. THE VEHICLE LOST POWER INDEPENDENTLY AND THE BRAKE PEDAL FAILED TO ENGAGE WHILE DRIVING. ALSO, AFTER FUELING THE VEHICLE, THE ENGINE FAILED TO START. FURTHERMORE, WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE WOULD NOT ACCELERATE. THE VEHICLE WAS TAKEN TO ELK GROVE FORD (9645 AUTO CENTER DRIVE, ELK GROVE, CA 95757, (916) 478-7000) WHERE IT WAS DETERMINED THAT THE WINDSHIELD WIPER FLUID PENETRATED THE BRAKE FLUID. THE BRAKE LINES, CALIPERS, AND THE BATTERY WERE REPLACED TWICE; HOWEVER, THE REPAIRS DID NOT CORRECT THE FAILURES AND THE VEHICLE CONTINUED TO STALL. THE VEHICLE WAS TAKEN BACK TO THE DEALER, BUT THEY COULD NOT DUPLICATE THE FAILURES. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE.