Page 12 of 20 · complaints 551–600 of 997

2015 Ford Fusion complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2015 record →

Engine
Filed Oct 19, 2020128,000 milesGA

TL* THE CONTACT OWNS 2015 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE LOSS MOTIVE POWER WHILE DEPRESSING THE ACCELERATOR PEDAL. THE RPM WAS REDLINED. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS SHIFTED TO PARK HOWEVER, THE INSTRUMENT PANEL INDICATED THAT HILL START ASSIST WAS NOT AVAILABLE. IN ADDITION, THE REAR LIGHTS REMAINED ILLUMINATED WITHOUT DEPRESSING THE BRAKE PEDAL. THE CONTACT DISCONNECTED THE BATTERY FOR THE REAR LIGHTS TO TURN OFF. THE CONTACT HAD A CERTIFIED MECHANIC TO LOOK AT THE VEHICLE AND WAS INFORMED THAT THE THROTTLE BODY SURGED CAUSING THE FAILURE. THE CONTACT CALLED TALLAHASSEE FORD (243 N MAGNOLIA DR, TALLAHASSEE, FL 32301) AND WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN THE MANUFACTURER FIELD SERVICE ACTION: 13N03 (THROTTLE BODY EXTENDED COVERAGE). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED. THE FAILURE MILEAGE WAS APPROXIMATELY 128,000.

Engine
Filed Oct 19, 202080,000 milesTX

CAR IS AROUND 80,000 MILES AND HAS COOLANT LEAKING INTO THE CYLINDERS. PREVIOUSLY I HAD SOME MISFIRE CODES COMING THROUGH AND HAD THE SPARK PLUGS REPLACED. HOWEVER, THE CAR CONTINUED TO ROUGH IDLE AND THE ENGINE LIGHT PERIODICALLY WOULD COME BACK ON. A FEW DAYS AGO THE CAR INFORMED ME THAT THE ENGINE WAS OVERHEATING WHILE DRIVING ON THE HIGHWAY. I REFILLED THE COOLANT TO THE CORRECT LEVEL AND CHECKED BACK THE NEXT DAY. THE COOLANT WAS BELOW THE MINIMUM LINE AGAIN SO I TOOK IT TO THE DEALERSHIP. THIS IS WHEN THEY DEALERSHIP TOLD ME ABOUT THE NEED FOR AN ENGINE REPLACEMENT

Power Train
Filed Oct 13, 2020CA

I SENDING THIS MASSAGE BECAUSE I HAVE 2015 FORD FUSION SE. MY ISSUE IS WHEN I PUT MY CAR ON DRIVE MODE EVERY TIME I GO OUT IN TO TOWN. WHEN I'M ABOUT TO MAKE A STOP AND WHEN I TAKE OFF THE TRANSMISSION SEEMS TO JUMP BACK AND FOR ALMOST LIKE IS TRYING TO GET A GOOD SHIFT OR LIKE IS TRYING TO LOOK FOR FISRT GEAR. I DON'T KNOW IF FORD IS AWARE OF THIS SITUATION, BUT ITS GETTING KINDA ANNOYING THAT THE TRANSMISSION IS DOING THAT OR IF IS FAILING. I DON'T KNOW WHAT COULD IT BE MAYBE IT JUST NEEDS A SOFTWARE UPDATE OR MAYBE THE TRANSMISSION IS ABOUT TO GO OUT. HOPEFULLY SOMEONE READ THIS OR MAYBE THROUGH THIS WEBSITE THE COMPLAINT GETS TO FORD AND DUE SOMETHING ABOUT IT OR AT LEAST FIX THE PROBLEM. I DON'T KNOW HOW MANY PEOPLE OUT THERE ARE EXPERIENCING THE SAME PROBLEM AS ME, BUT IF WE ALL COME TOGETHER MAYBE FORD COULD DO A RECALL OR FIX THE PROBLEM ON THIS TRANSMISSIONS BEFORE MINE GOES OUT AND I HAVE TO PAY FOR IT.

Engine
Filed Oct 13, 202055,500 milesKS

WE HAVE NOW EXPERIENCED THE IDENTICAL DEFECT IN THE ENGINE IN THIS CAR TWO TIMES. COOLANT IS LEAKING INTO THE ENGINE CAUSING IT TO FAIL THE FIRST TIME AND NOW TRIGGERING CHECK ENGINE LIGHTS THAT THE DEALERSHIP STATES WILL REQUIRE THE ENGINE TO BE REPLACED AGAIN MEANING IT WILL BE THE THIRD ENGINE IN A 5 YEAR OLD CAR WITH 55000 MILES. THE FIRST ISSUE OCCURRED IN APRIL 2019. THE CAR ENGINE STOPPED WHILE BEING DRIVEN ON A SUBURBAN PARKWAY CREATING A DANGEROUS SITUATION TO PULL OUT OF TRAFFIC. IT NEEDED TO BE TOWED TO DEALERSHIP. THE ENGINE HAD BURNED OFF ALL THE COOLANT AND WHEN TESTED THE DEALERSHIP STATED COOLANT WAS LEAKING INTO THE ENGINE AND IT WOULD NEED TO BE REPLACED. THERE WERE 41,000 MILES ON THE CAR SO THE ENGINE REPLACEMENT WAS COVERED BY WARRANTY. SINCE THEN WE HAVE DRIVEN THE CAR 14,000 MILES IN 18 MONTHS ON THE NEW ENGINE THAT WAS REPLACED. IN SEPTEMBER OF 2020 THE CHECK ENGINE LIGHT CAME ON WHILE DRIVING ON THE HIGHWAY. WE TOOK IT TO A AUTO PARTS STORE TO DOWNLOAD THE CODE FOR THE CHECK ENGINE LIGHT. IT WAS P0300, AN ENGINE MISFIRE. WE TOOK TO A LOCAL SHOP TO CHECK IT OUT. HE DIAGNOSED THE SAME ISSUE. HE FOUND COOLANT IN CYLINDER 1 AND IT WAS 1/2 GALLON SHORT OF COOLANT. HE STATED THIS IS KNOWN ISSUE AND ENGINE WOULD NEED TO BE REPLACED. I SHARED IT HAD ALREADY BEEN REPLACED AND HE RECOMMENDED TAKING IT BACK TO DEALER THAT DID WORK. I DROVE IT TO DEALER AND THEY CONFIRMED THE SAME ISSUE WITH COOLANT IN THE ENGINE AND IT WOULD NEED TO BE REPLACED. THIS TIME, IT'S

Exterior Lighting
Filed Oct 10, 202083,535 milesVA

2015 FORD FUSION SE. THE PASSENGER SIDE DAYTIME RUNNING LIGHT BULB WAS OUT AROUND 1 NOVEMBER, 2019. THE FORD DEALER REPLACED IT ON 11/14/2019 AND OFFERED TO REPLACE THE DRIVER SIDE LIGHT AT THE SAME TIME, BECAUSE IT IS EXPENSIVE TO TAKE THE FRONT BUMPER OFF TO DO THE JOB ($210 LABOR PLUS $35 FOR THE LIGHT AND $29 FOR ADD'L SHOP SUPPLIES.). HE INDICATED THAT THE DRIVER SIDE BULB WOULD PROBABLY BURN OUT SOON. I DENIED THE CHANGE; I THOUGHT IT WAS A RIPOFF. TURNS OUT HE WAS RIGHT BUT WHY DOES THE LIGHT BURN OUT AT ALL. THE PASSENGER SIDE BULB WAS OUT LESS THAN 5 YEARS AFTER I BOUGHT IT. SEEMS THEY COULD DESIGN A LIGHT THAT WOULD LAST FOREVER, NO? I REALIZE THESE ARE THE DAYTIME RUNNING LIGHTS AND THEY ARE ON WHENEVER THE CAR IS ON IF YOU USE THE RIGHT SETTING, BUT IT SEEMS THEY DESIGNED IN OBSOLESCENCE,

Fuel/Propulsion System
Filed Oct 8, 202080,000 milesTN

TL* THE CONTACT OWNS A 2015 FORD FUSION. THE CONTACT STATED THAT AFTER REFUELING, THE VEHICLE FAILED TO RESTART. THE CONTACT STATED THAT THE FAILURE RECURRED TWICE. THE VEHICLE WAS TOWED TO HAVANA FORD, INC (302 S MAIN ST, HAVANA, FL 32333, 850-539-6565) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE EVAP PURGE VALVE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000. *DT*DT*JB THE CONSUMER STATED THE VEHICLE WAS REPAIRED AT HAVANA FORD 10/09/2020 AT OWNER'S EXPENSE AND REQUESTING A REFUND. *TR

Engine
Filed Oct 6, 202085,000 milesME

ENGINE COOLANT IS BEING CONSUMED BY THE ENGINE LEADING TO UNSAFE ENGINE OVERHEATING. THIS INTERNAL LEAK OCCURS DURING ALL DRIVING SITUATIONS.

Engine
Filed Oct 5, 2020106,990 milesOR

ENGINE STARTING ROUGH THEN EVENING OUT. TOOK TO DEALERSHIP. WAS TOLD THAT COOLANT WAS LEAKING INTO CYLINDER MAKING FOR INITIAL ROUGH IDLE. SERVICE BULLETIN SAYS TO REPLACE ENGINE. WE HAD THEM TEAR DOWN THE ENGINE TO CONFIRM IT WAS NOT A HEAD GASKET. RESULTS NEGATIVE. SO, HAD THE ENGINE REPLACED FOR $6800.00

Structure › Body
Filed Oct 2, 202065,000 milesAE

FUSE CONTINUES TO POP. THE VEHICLE WAS DRIVEN TO A GROCERY STORE AND AFTER THE SHOPPING THE VEHICLE STARTED UP BRIEFLY THEN DIED. WE CHANGED THE FUSE AT THE PARKING LOT BUT IT POPPED THE FUSE AGAIN. WE ENDED UP HAVING IT TOWED. THE MECHANIC BELIEVES IT IS A FUEL PUMP ISSUE OR WIRING TO THE FUEL PUMP. WE ARE ON MILITARY ORDERS IN ITALY AND HAVE BEEN UNABLE TO REACH FORD TO AUTHORIZE REPAIR SINCE WE DO HAVE A VALID EXTENDED WARRANTY. ITALIAN FORD DEALERS WILL NOT WORK ON AMERICAN SPEC CARS. WE HAVE A CERTIFIED MECHANIC WHO HAS ACCESS TO FORD BUT NEEDS THE AUTHORIZATION CODE IN ORDER TO START REPAIRS AND RECALLS. WE ARE GETTING THE RUN AROUND WITH FORD'S CUSTOMER SERVICE HOTLINES AND NO ONE SEEMS TO BE WILLING TO HELP. WE CANNOT SHIP THE VEHICLE BACK TO THE STATES WITH ACTIVE RECALLS ON IT. THE VEHICLE IS COMPLETELY BROKE DOWN CURRENTLY. WE ARE UPSET ON HOW FORD SUPPORTS ITS MILITARY!

Power Train
Filed Oct 1, 202068,000 milesIA

I DROVE TO WORK NO PROBLEMS AND PARKED MY 2015 FUSION 2.0 ECOBOOST. WHEN I LEFT WORK I STARTED THE CAR AND A BILLOW OF WHITE SMOKE ROLLED OUT FROM THE EXHAUST WHEN I PULLED OUT OF MY PARKING SPOT. IT QUICKLY DISSIPATED SO I DROVE DOWN THE ROAD A FEW MILES. I THEN GOT AN OVERHEATING WARNING ON THE DASH FOLLOWED BY A P1299 CODE. WHEN I PARKED THE CAR IT WAS IDLING ROUGH SO I TURNED IT OFF. I LET IT COOL DOWN AND NOTICED THE COOLANT RESERVOIR WAS LOW SO I FILLED IT UP AND STARTED THE CAR, IT IDLED JUST FINE, AT FIRST, WITH LITTLE SMOKE THEN AFTER A FEW MOMENTS IT STARTED IDLING REALLY ROUGH. IT SUCKED THE COOLANT RESERVOIR DRY SO I FILLED IT UP AGAIN AND WENT INSIDE. WHEN I LOOKED AT IT HALF AN HOUR LATER THE COOLANT RESERVOIR WAS EMPTY YET AGAIN. I THEN NOTICED A HUGE PUDDLE UNDER MY CAR WITH IT DRIPPING FROM THE MUFFLER IN THE MIDDLE. I DON'T KNOW THE PROBLEM. I ONLY HAVE 68K MILES.

Seat Belts
Filed Sep 29, 202095,000 milesFL

LAST YEAR I TOOK MY FUSION IN FOR A COUPLE OF RECALLS AT GARY SMITH FORD. ONE OF THE TWO RECALLS REGARDED MY FRONT PASSENGER SEATBELT. IT WOULDN'T EXTEND OUT PROPERLY WITHOUT HAVING TO TAKE EXTRA MEASURES. I HAD A RECALL LETTER IN THE MAIL REGARDING THIS ERROR AND IT WAS APPARENTLY NOTED THAT THE BELT WAS FIXED, BUT IT IS STILL NOT.

Engine
Filed Sep 28, 202064,441 milesOH

ENGINE RAN ROUGH ON START UP, CHECK ENGINE LIGHT CAME ON, TOOK CAR TO FORD DEALER WHO TOLD ME COOLANT WAS LEAKING INTO #3 CYLINDER AND ENGINE WOULD NEED REPLACED, MILEAGE ON CAR IS 64,441. IT LOOKS LIKE FORD HAS A MANUFACTURING DEFECT IN THIS 1.5 ENGINE AS MY PROBLEM IS NOT A ISOLATED PROBLEM.

Engine
Filed Sep 27, 202094,500 milesMI

IN AUG 2020 THE CHECK ENGINE LIGHT CAME ON IN MY 2015 FORD FUSION AFTER IT STARTED ROUGH. I BROUGHT IT TO THE FORD DEALERSHIP FOR SERVICE. THEY SAID THE SPARK PLUGS AND COILS SHOULD BE REPLACED (CHECK ENGINE CODE WAS P0303, CYLINDER MISFIRE). A MONTH LATER THE SAME ISSUE OCCURRED AGAIN. CALLED THE DEALERSHIP AND THE SERVICE MGR SAID 'OH, THERE HAVE BEEN PROBLEMS WITH THE FUSION ECOBOOST ENGINES. COOLANT LEAKS INTO THE CYLINDERS AND DAMAGES THEM. HE SAID THE DESIGN OF THE ENGINE BLOCK HAS SCORE GROOVES BETWEEN THE CYLINDERS EVENTUALLY CAUSING THE LEAK AND CORROSION TO START. HE THEN PROCEEDED TO INFORM ME THAT THE LONG BLOCK AND HEAD GASKET WOULD NEED TO BE REPLACED AND THE STARTING COST WOULD $5,000+. BUT LIKELY CLOSER TO $7000. FURTHER HE SAID FORD WAS AWARE OF THE ISSUE BUT NOT RECALLING OR COVERING THE REPLACEMENT COST. HE SAID HE HAD 8 OTHER VEHICLES ON THE LOT NEEDING THE SAME REPAIR AND EVEN IF THEY HAD THE PARTS IN STOCK, WHICH THEY DON'T AND IT WOULD TAKE SOME TIME TO GET THEM, IF WOULD BE 6 WEEKS TO COMPLETE THE REPAIR. THE REPLACEMENT WOULD BE THE ENTIRE ENGINE WHICH FORD HAS CORRECTED THE ISSUE AND REMOVED THE SCORED GROOVES. I HAVE MAINTAINED MY FUSION WITH THE SAME FORD DEALERSHIP AND HAD ALL ROUTINE MAINTENANCE AND CARE DONE THERE. THIS ENGINE ISSUE WAS THERE AT THE TIME IT WAS MANUFACTURED AND WAS A TIME BOMB. I SHOULD NOT HAVE TO INCUR THE EXPENSE OR FINANCIAL LOSS TO REPLACE THE ENGINE. IF LEFT UNREPAIRED THE ENGINE WILL EVENTUALLY CEASE AND DEPENDING ON WHER

Engine
Filed Sep 26, 2020115,000 milesCA

AFTER 5 YEARS, HEAD GASKET LEAK INTO CYLINDER. FORD HAS ACKNOWLEDGED THROUGH SEVERAL TSB'S ON THIS KNOWN ISSUE. FORD HAS PUT OUT A CUSTOMER SATISFACTION PROGRAM TO CHANGE COMPUTER SETTING TO PREVENT THIS DAMAGE FROM OCCURRING. THIS COVERS 2014-2017 FUSION MODELS WITH 1.5L ENGINES, HOWEVER THEY LEFT OUT SOME VIN NUMBERS THAT THE DIDN'T THINK WOULD HAVE THIS ISSUE. MINE HAS THE EXACT ISSUE AS DESCRIBED IN THEIR TSB'S AND PROGRAM. THEY DIDN'T NOTIFY EVERYONE WHICH CAUSED THE DAMAGED HEAD GASKET. THEY ARE NOT OFFERING TO WARRANTY THEIR DEFECT AND THE DAMAGE DONE FROM THAT DEFECT.

Engine
Filed Sep 25, 2020126,000 milesCT

TL* THE CONTACT OWNS A 2015 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND THE VEHCILE STALLED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER COLONIAL FORD LOCATED AT 126 FEDERAL RD #126, DANBURY, CT 06811, WHO DIAGNOSED THAT ENGINE CYLINDER #2 WAS DEFECTIVE, AND THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 126,000. THE VIN WAS NOT AVAILABLE.

Service Brakes
Filed Sep 24, 202096,012 milesMN

WHILE PULLING OUT OF A PARKING SPACE (LESS THAN 5 MPH) I HEARD A CLANK/POP SOUND. WHEN I THEN APPLIED MY BRAKES THEY SUNK TO THE FLOOR AND BARELY STOPPED THE CAR. I HAD NO BRAKES. BRAKE FLUID THEN STARTED TO PUDDLE UNDER THE FRONT PASSENGERS SIDE WHEEL AND ON INSPECTION I NOTICED THE BRAKE FLUID DRIPPING FROM THE BRAKE LINE. I HAVE BEEN CURRENT WITH ALL MY CAR MAINTENANCE AND THERE WAS NEVER A MENTION OF ANY ISSUE WITH THE BREAK LINES. I HAD THIS CAR TOWED AND UPON INSPECTION BY A MECHANIC IT WAS DETERMINED THAT THE FRONT DRIVERS SIDE BRAKE LINES WERE ALSO BULGING AND NEEDED REPLACING. THE FRONT BRAKE LINES GOING FROM THE CALIPER TO THE MAIN BRAKE LINE FITTING, ARE THE PARTS THAT WERE BAD. I HAVE ATTACHED PICTURES AND NOTES FROM THE MECHANIC. I HAVE A LINK I CAN SHARE AS WELL AS AN INVOICE IF NEEDED. I DID NOT SHARE CURRENTLY SINCE IT STATES NOT TO PUT PERSONAL INFORMATION ON HERE.

Fuel/Propulsion System
Filed Sep 21, 202029,000 milesWI

THIS IS A REOCCURRING ISSUE WITH THE DIRECT FUEL INJECTION SYSTEM (GDI). THE HIGH PRESSURE PUMP IS GROUND INTO THE TOP OF THE CAMSHAFT CAM AND CAUSING FUEL RAIL FAILURE, ENGINE CODES P0087 & P219A. THE DEALERSHIP HAS REPAIRED THIS ONCE UNDER WARRANTY. FORD REFUSES TO REPAIR AGAIN, SINCE MY WARRANTY EXPIRED WHILE WE WERE IN STATE LOCKDOWN ORDER. THIS GDI DIRECT FUEL INJECTION VS. MULTI-PORT INJECTION WAS RUSHED TO MARKET TO MEET THE NEW FUEL ECONOMY MANDATES SET BY CONGRESS AND IT HAS FAILED ON THIS VEHICLE 3 TIMES NOW, CAUSING SERIOUSLY DANGEROUS DRIVING CONDITIONS. FMC WONT REPAIR AGAIN EVEN THOUGH THEY KNOW OF THIS SYSTEMIC ISSUE. I AM ATTACHING A COPY OF THE DIAGNOSTICS FROM FORD WITH THE EXTENSIVE REPAIR/PARTS LIST. I SEE ON ALMOST EVERY FORD COMPLAINT WEBSITE THE ISSUES WITH THE EARLY GDI FUEL SYSTEMS ON THEIR ECO BOOST MODELS. MY CAR ONLY HAS 54000 MILES AND THIS IS THE THIRD TIME FOR NEEDED REPAIRS. FMC CASE# CAS27469187

Engine
Filed Sep 17, 202076,000 milesOR

I HAVE A 2015 FORD FUSION SE ECOBOOST CURRENTLY AROUND 76000 MILES. ABOUT 2 WEEKS AGO THE CHECK ENGINE LIGHT TURNED ON. THE SCAN HAD REPORTED A CYLINDER MISFIRE DUE FOR A SPARK PLUG CHANGE ALONG WITH A COIL CHANGE. MADE THE REPLACEMENTS DAY AFTER, CHECK ENGINE LIGHT WAS CORRECTED. A WEEK AGO IT OVERHEATED, COOLANT HAD DISAPPEARED, EVEN AFTER REFILLING THE COOLANT AT MAX THE VEHICLE WOULDN'T REGISTER THE COOLANT. NO MOVEMENT, NOT DRIVABLE. GOT IT TOWED TO THE NEAREST FORD DEALERSHIP. WAITED FOR ALMOST A WEEK FOR THEM TO DIAGNOSE THE CAR, COME TO FIND OUT MY CAR IS IN NEED OF A NEW ENGINE. THE TECHNICIAN SAID THE COOLANT WAS BEING 'EATEN BY THE ENGINE' AND THERE WAS NO WAY TO FIND OUT WHERE IN THE ENGINE WAS THE LEAK. 'EXCESSIVE MOISTURE COULD CAUSE THE ENGINE TO COMBUST IF DRIVEN IN THIS CONDITION'. 'THE ENGINE WAS ABSORBING THE MOISTURE'. WHAT I CAN'T UNDERSTAND IS HOW COULD THIS BE A COMMON PROBLEM IN FORD FUSION ECOBOOST MODELS AND NOT BE A MANUFACTURER RECALL. IF CAR WAS KEPT UP WITH MAINTENANCE, AND NEVER BROUGHT UP WHEN GETTING SERVICED. THERE'S NO WEAR AND TEAR DAMAGE IT'S A MANUFACTURE DEFECT. A CAR ENGINE SHOULD NOT LAST 5 YEARS FROM BEING BRAND NEW TO BASICALLY TOTALED CAR.. FORD SHOULD PROVIDE A RECALL . THIS IS UNACCEPTABLE. EVEN AFTER CONTACTING FORD THEY MENTIONED NO COVERAGE AFTER 5 YEAR POWER TRAIN WARRANTY.

Engine
Filed Sep 16, 202082,637 milesIN

TL* THE CONTACT CALLED ON BEHALF OF HIS SISTER WHO OWNS A 2015 FORD FUSION. THE CONTACT STATED THAT WHILE HIS SISTER WAS DRIVING, THE VEHICLE SHOOK VIOLENTLY AND STALLED WITHOUT WARNING. THE DRIVER WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND WAS DIAGNOSED THAT THE NEW ENGINE NEEDED TO BE REPAIRED OR REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT HE WENT TO HAAG FORD SALES INC (405 E EADS PKWY, GREENDALE, IN 47025) AND WAS INFORMED THAT A NEW ENGINE WAS NEEDED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 82,637.

Seat Belts
Filed Sep 16, 202084,580 milesPA

THE BACK DRIVER SIDE SEAT BELT IS STUCK AND WILL NOT COME OUT. THE RETRACTOR KEEPS LOCKING UP. THE VEHICLE WAS NOT IN A COLLISION. THE BREAKS WERE NOT EVER HIT HARD. IT WORKED FINE THE DAY BEFORE. THE NEXT MORNING, MY CHILD TRIED TO STRAP HERSELF UP AND IT WOULD NOT COME OUT. THE VEHICLE WAS STATIONARY IN THE DRIVE WAY. THE OTHER SEATBELTS WORK FINE.

Engine
Filed Sep 15, 202076,000 milesOR

MY 2015 FORD FUSION OVERHEATED WITHIN 10 MINUTES OF TURNING IT ON AND DRIVING ONTO THE FREEWAY. THE COOLANT HAD COMPLETELY DISAPPEARED AND THE CAR STOPPED MOVING. EVEN AFTER REFILLING THE COOLANT, NO CHANGE IN THERMOSTAT AND STILL NOT DRIVABLE. UPON GETTING IT TOWED AND GETTING IT DELIVERED TO THE FORD DEALERSHIP IN TOWN. IT TOOK 6 DAYS FOR THE TEAM TO DIAGNOSE IT NEEDED A NEW ENGINE. THE ENGINE ITSELF WAS EATING AWAY THE COOLANT AND WAS CONTAINING WATER/MOISTURE PRESSURE WITHIN THE ENGINE. NOT DRIVABLE, AND IN NEED OF A NEW ENGINE.

Engine
Filed Sep 15, 202085,000 milesOK

CAR STARTED LEAKING COOLANT IN MAY, BUT NO VISIBLE SIGN OF LEAKING. CAR NEVER OVERHEATED AND KEPT COOLANT AT APPROPRIATE LEVEL. CAR WOULD OCCASIONALLY MISFIRE ON STARTUP AND WOULD HAVE CYLINDER 1 MISFIRE. ONE DAY CAR BEGAN TO SHAKE AT HIGHWAY SPEED AND IMMEDIATELY SLOWED DOWN AND LEFT HIGHWAY. TOOK TO FORD DEALERSHIP AND WAS TOLD THAT COOLANT WAS LEAKING INTO COMBUSTION CHAMBER AND NEEDED A NEW ENGINE.

Unknown or Other
Filed Sep 8, 2020IN

RIGHT REAR DOOR LOCK DOES NOT REMAIN LOCKED, EVEN WHEN CAR IS IN MOTION. YOU ARE ABLE TO UNLOCK AND OPEN THE DOOR FROM THE INSIDE WHEN VEHICLE IS IN MOTION. THIS HAPPENS ON CITY STREETS AT 30 MPH OR GOING DOWN THE HIGHWAY AT 55 MPH. FIRST NOTICED IN MARCH 2020, BUT ONGOING. MY GRANDSON SITS IN THE REAR IN HIS CAR SEAT AND HAD ON SEVERAL OCCASIONS HE CAN OPEN THE DOOR, WHILE DRIVING DOWN ROAD.

Engine
Filed Sep 4, 202074,000 milesCA

TL* THE CONTACT OWNS A 2015 FORD FUSION. THE CONTACT STATED WHILE DRIVING 75 MPH, THE VEHICLE DECELERATED INDEPENDENTLY. THE CONTACT STATED OVERHEAT AND POWER REDUCED WARNING MESSAGES WERE ILLUMINATED. THE CONTACT PARKED ON THE SIDE OF THE ROAD. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO HIS RESIDENCE. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER RACEWAY FORD LOCATED AT 5900 SYCAMORE CANYON BLVD, RIVERSIDE, CA 92507, (800) 286-9861, WHERE IT WAS DIAGNOSED WITH NEEDING THE ENGINE TO BE REPLACED AND THE CONTACT WAS REFERRED TO TBS 20-2100. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 74,000.

Engine
Filed Sep 3, 202075,000 milesAL

WHEN I CRANK MY CAR IT STARTS SHAKING REALLY BAD AND MISSING MY CHECK ENGINE LIGHT COMES ON AND GOES OFF TOOK IT TO MECHANIC AND THEY SAID IT WAS LEAKING COOLANT INTO CYLINDER AND THE MOTOR NEEDS TO BE REPLACED. I'M AFRAID THAT IT'S GONNA TO STOP GOING DOWN THE ROAD. I'M A SINGLE PARENT AND ON A FIXED INCOME THE COST OF A NEW ENGINE IS HALF OF WHAT I OWE.

Service Brakes
Filed Sep 2, 202014,263 milesTX

TRAVELING ON HIGHWAY AT 70 MPH WITH SUDDEN IMMEDIATE INABILITY TO MAINTAIN SPEED (LOSS OF POWER/ACCELERATION). VEHICLE NOT RESPONSIVE TO ACCELERATION REQUEST UNTIL BELOW 45 MPH AND BEHAVES ERRATICALLY (JUST STOPS RESPONDING AND CAR SLOWS). NO CHECK ENGINE LIGHT AND CAR OTHERWISE RUNS NORMALLY. ACCOMPANYING BEHAVIORS: BRAKE LIGHTS ARE CONSTANTLY ILLUMINATED (STUCK ON), EVEN WHEN NOT BRAKING AND ALSO WHEN CAR IS TURNED OFF AND KEY REMOVED. INTERMITTENTLY WHEN CAR IS STOPPED, MESSAGE "HILL START ASSIST NOT AVAILABLE" IS SHOWN. TOOK CAR INTO FORD DEALERSHIP WHO DIAGNOSED THE PROBLEM AND "FOUND BRAKE SWITCH ENGAGEMENT BUSHING MISSING FROM BRAKE PEDAL" AND OFFERED TO REPLACE THE "BRAKE PEDAL ASSEMBLY" AT A COST OF $1,062.35. FOUND SEVERAL FORUMS COMPLAINING OF THE SAME EXACT BEHAVIORS AND NOTING THAT THE OEM "BRAKE PEDAL STOP PAD" HAD BROKEN INTO PIECES. I ALSO REMEMBERED VACUUMING UP SOME PLASTIC PIECES FROM THE DRIVER FRONT FLOOR AREA NOT REALIZING WHERE THEY HAD COME FROM. THE "BRAKE PEDAL STOP PAD" ITSELF WHICH WOULD COST LESS THAN $5.00 IS NOT OFFERED BY FORD, SO PEOPLE ARE FINDING ALTERNATIVES WHICH MAY BE UNSAFE AND INCLUDE: "BRAKE PEDAL STOP PAD" NOT DESIGNED SPECIFICALLY FOR THIS VEHICLE, ZIP TIES, AND EVEN MAGNETS! OTHER FORD MODELS ARE AFFECTED AS WELL. SOME EXAMPLE FORUM LINKS BELOW. THIS SHOULD BE A RECALL. HTTPS://WWW.CARCOMPLAINTS.COM/FORD/MUSTANG/2015/BRAKES/SERVICE_BRAKES.SHTML HTTPS://WWW.MUSTANG6G.COM/FORUMS/THREADS/BRAKE-LIGHT-SWITCH-NEAR-PEDAL-FAILURE.122100/

Engine
Filed Aug 31, 202076,000 milesTX

FORD FUSION WITH 75000 MILES. REPAIR SHOP JUST DIAGNOSED MY ENGINE ISSUE AS A COOLANT LEAK INTO THE ENGINE BLOCK. THIS IS AN ONGOING PROBLEM WITH FUSIONS OF THIS AGE. REPAIR COST IS A REPLACEMENT OF THE ENGINE $8000.

Service Brakes
Filed Aug 30, 202076,000 milesTX

I WAS IN THE DRIVE THRU OF A FAST FOOD RESTAURANT. WHEN I WENT TO PRESS ON THE BRAKE PEDAL, IT HAD NO PRESSURE BEHIND IT, AND I WAS JUST BARELY ABLE TO STOP THE CAR. I WAS ABLE TO GET THE CAR INTO A NEARBY PARKING LOT. I WAS JUST BARELY ABLE TO STOP THE CAR USING THE EMERGENCY BRAKE. MY CAR THEN SHOWED A LOW BRAKE FLUID WARNING ON THE DASH. SO I OPENED THE HOOD AND SAW THAT THE BRAKE FLUID RESERVOIR WAS COMPLETELY EMPTY. I HAD A FAMILY MEMBER COME PICK ME UP AND DRIVE ME HOME. I LATER CAME BACK WITH A BOTTLE OF BRAKE FLUID SO THAT I COULD TRY AND FIND THE LEAK. I DISCOVERED THAT THE DRIVERS SIDE FRONT BRAKE LINE HAS BEEN BLOWN OPEN, AND WAS LEAKING BRAKE FLUID AT A SUBSTANTIAL RATE. MY CAR IS STILL SITTING IN THIS PARKING LOT , AND I AM CURRENTLY MAKING PLANS TO HAVE IT TOWED TO A MECHANIC.

Steering
Filed Aug 25, 2020109,000 milesIN

I WAS DRIVING AT APPX 30 MPH ON A CITY STREET, UPON STARTING TO STOP, I HEAR A LOUD NOISE AND I LOST THE ABILITY TO STEER MY CAR. THE BOLT THAT HOLDS THE POWER STEERING ASSIST MOTOR TO THE RACK AND PINION BROKE AND LEFT ME WITH NO STEERING CAPABILITIES. FORD ISSUED A RECALL (15S14) FOR THIS BOLT CORROSION PROBLEM. IT WAS REPLACED IN 2016, HOWEVER THE SAME EXACT PROBLEM OCCURRED AGAIN AND UPON INSPECTING BOLT IT WAS DETERMINED THAT IT WAS IN FACT CORRODED AND CRACKED 3/4 OF THE WAY BEFORE THE FINAL BREAK. THIS IS A SERIOUS SAFETY ISSUE WITHIN THE FUSION LINE OF CARS, THE RECOMMENDED "FIX" ACTION THAT WAS TAKEN IS NOT ADEQUATE TO MITIGATE THIS PROBLEM FROM FURTHER HAPPENING AND POTENTIALLY CAUSING SERIOUS CONSEQUENCES TO DRIVERS WHO ASSUME THIS ISSUE HAS BEEN "FIXED" BECAUSE THEY'VE TAKEN THEIR CAR IN FOR RECALL MEASURES. THIS ISSUE WILL CAUSE SERIOUS DAMAGE OR LOSS OF LIFE IF NOT REMEDIED BY FORD IMMEDIATELY.

Engine
Filed Aug 25, 2020116,000 milesCA

TL* THE CONTACT OWNS 2015 FORD FUSION. THE CONTACT STATED WHILE DRIVING AT 65 MPH THEN COMING TO COMPLETED STOP, THE VEHICLE STARTED VIBRATING. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE FAILURE REOCCURRED AFTER THE VEHICLE WAS TURNED OFF AND RESTARTED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT A LONG BLOCK ENGINE NEEDED TO BE REPLACED DUE TO COOLANT LEAKING TO THE SECOND CYLINDER. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (ELK GROVE FORD LOCATED AT 9645 AUTO CENTER DR, ELK GROVE, CA 95757) WHERE THERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED AS OF YET. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND FILED A CASE. THE FAILURE MILEAGE WAS APPROXIMATELY 116,000.

Service Brakes
Filed Aug 19, 202095,658 milesAL

IN JUNE 2020, WHILE DRIVING AND BRAKING FOR STOP SIGNS AND TRAFFIC LIGHTS, BRAKE PEDAL STARTED TO GET A LITTLE MUSHY, THEN THE NEXT TIME I STEPPED ON BRAKE I HEARD/FELT A "POP" AND BRAKES WERE FAILING AND BRAKE FLUID LIGHT CAME ON. I PULLED OFF AND A MECHANIC SAW THAT THE LEFT BRAKE LINE WAS BROKEN, UNSAFE TO DRIVE AND WOULD NEED REPLACING. TODAY AUG 19, 2020, AS I WAS STEPPING ON BRAKE TO SHIFT INTO GEAR, I HEARD THAT SAME "POP", MY BRAKE PEDAL WENT DOWN VERY FAST. I INSPECTED CAR AND FOUND BRAKE FLUID SPRAYED ALL OVER RIGHT FRONT WHEEL WELL AND BRAKE LINE WAS BROKEN, MAKING IT UNSAFE TO DRIVE. I AM VERY THANKFUL THIS DID NOT HAPPEN YESTERDAY WHILE DRIVING ON FREEWAY AND ALL OVER CITY STREETS AND UP AND DOWN HILLS. I HAVE REPAIR INVOICES FOR BOTH OCCURRENCES IN JUNE AND AUG, BUT AM UNABLE TO SCAN AND ATTACH AT THIS TIME.

Fuel/Propulsion System
Filed Aug 15, 202034,005 milesTX

STALLS OR WON'T START AFTER FILLING GAS TANK. SOMETIMES IT TAKES 5 TO 10 .MINUTES TO START. HAS STALLED NUMEROUS TIMES WHEN I WAS AT A INTERSECTION AND TRIED TO PULL OUT. GETS P1450 ERROR CODE..

Latches/Locks/Linkages › Doors › Latch
Filed Aug 14, 2020TX

TL* THE CONTACT OWNS A 2015 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V177000 (LATCHES/LOCKS/LINKAGES) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CONTACTED AUTONATION FORD CORPUS CHRISTI (ADDRESS: 6250 S. PADRE ISLAND DR, CORPUS CHRISTI, TX 78412; PHONE: (361) 444-0125) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Engine
Filed Aug 11, 202068,300 milesPA

UPON NUMEROUS ROUGH START UPS MY FORD FUSION WITH A 1.5L ECOBOOST ENGINE, MY CHECK ENGINE LIGHT ILLUMINATED. I SCHEDULED DIAGNOSTIC SERVICE AT MY PREFERRED FORD DEALER AND THEY DISCOVERED MIS FIRINGS IN THE CYLINDERS. THEY INFORMED ME THIS IS A VERY COMMON PROBLEM WITH THE FORD 1.5L ECOBOOST ENGINE. THERE HAVE BEEN MULTIPLE TSBS ON THIS ISSUE WHICH REQUIRES A NEW ENGINE REBUILD. THERE ALREADY WAS A RECALL WITH THE 1.6L ECOBOOST ENGINE. I WAS JUST INFORMED BY THE DEALER THAT FORD WILL NOT COVER ANY EXPENSES RELATED TO THE REPAIR. THE CAR IS A 2015 WITH 68K MILES WITH ALL SCHEDULED MAINTENANCE PERFORMED BY FORD. THIS IS DISHEARTENING TO SAY THE LEAST WITH A COMPLETE PRODUCT FAILURE.

Service Brakes
Filed Aug 7, 202032,000 milesIL

TL* THE CONTACT OWNS A 2015 FORD FUSION. THE CONTACT STATED THAT WHILE ATTEMPTING TO PLACE THE VEHICLE IN PARK, THE BRAKE PEDAL WAS DEPRESSED AND THE BRAKE HOSE FRACTURED WHICH CAUSED BRAKE FLUID TO LEAK FROM THE VEHICLE. THE FOLLOWING DAY THE CONTACT STATED SHE ATTEMPTED TO POUR ADDITIONAL FLUID IN THE RESERVOIR HOWEVER, SHE WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE MADE AN ABNORMAL NOISE AND WAS UNABLE TO BE DRIVEN. THE VEHICLE WAS TOWED TO FAIR OAKS FORD LINCOLN (2055 W. OGDEN AVE, NAPERVILLE, IL 60540). THE DIAGNOSIS WAS A RIGHT FRONT BRAKE HOSE RUPTURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 32,000. *LN THE MANUFACTURER OFFERED A DISCOUNT ON THE REPAIR BUT SAID THAT THE REPAIR WAS NOT COVERED UNDER THE EXTENDED WARRANTY. *DL

Engine
Filed Aug 5, 202084,000 milesWI

BOUGHT MY VEHICLE NEW 5.5 YEARS AGO AND HAS 84,000 MILES. NOTICED A RUMBLING COMING FROM THE ENGINE AND THEN THE CHECK ENGINE LIGHT CAME ON. I LOOKED UNDER THE HOOD AND SAW I WAS DANGEROUSLY LOW ON COOLANT. TOOK IT TO THE SHOP AND TURNS OUT THAT DUE TO A DEFECT WITH THE 1.5L ECOBOOST ENGINES, COOLANT WAS LEAKING INTO THE CYLINDER 3 CAUSING IT TO MISFIRE. THE ISSUE IS EXACTLY WHAT IS DESCRIBED ON THE FORD TSB #20-2100. SINCE I'M JUST PASSED MY WARRANTY I AM NOW STUCK PAYING FOR A NEW ENGINE ON A 5.5 YEAR OLD VEHICLE.

Service Brakes
Filed Aug 4, 202064,432 milesMA

THE BRAKE HOSE RUPTURED WHILE PARKED.

Engine
Filed Aug 4, 202073,893 milesTX

FORD FUSION 2015 1.5L. COOLANT SYSTEM PRESSURE TESTED AND COOLANT FOUND LEAKING INTO CYLINDER NUMBER 1, DUE TO MANUFACTURING FAULT. 73,3000 MILES ON CLOCK. APPARENTLY A NEW ENGINE IS NEEDED. FORD WILL NOT COVER THE COST OF THE ENGINE REPLACEMENT UNTIL THEY ARE FORCED TO. ENGINE CAN CATCH ON FIRE.

Engine
Filed Aug 3, 2020102,000 milesFL

TL* THE CONTACT OWNS A 2015 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE WAS RUNNING ROUGH WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO PARKS FORD OF GAINESVILLE (3333 N. MAIN ST, GAINESVILLE, FL 32609, (352)372-4251) FOR A ROUTINE MAINTENANCE CHECK-UP. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT ILLUMINATED AFTER THE VEHICLE WAS RETRIEVED. THE CONTACT CALLED BACK THE SAME DEALER AND SCHEDULED AN APPOINTMENT TO HAVE THE VEHICLE DIAGNOSED. THE CONTACT WAS INFORMED THAT IF THE CHECK ENGINE WARNING LIGHT WAS TO START FLASHING THAT WOULD INDICATE A SEVERE ENGINE FAILURE. UPON INVESTIGATION, THE CONTACT BECAME AWARE OF A MANUFACTURER COMMUNICATION FOR WATER INTRUSION INTO THE ENGINE ON SIMILAR VEHICLES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 102,000.

Engine
Filed Jul 28, 2020170,000 milesNJ

CHECK ENGINE LIGHT CAME ON. MISFIRE CYLINDER 1. 2 DAYS LATER THE CAR OVERHEATED. THE COOLANT WENT FROM FULL TO EMPTY. COLLANT WENT INTO ENGINE. CAR WAS BEING DRIVEN ON THE HIGHWAY.

Engine
Filed Jul 28, 202080,000 milesLA

CAR STALLED ENGINE STALLED GOING AROUND 50 MPH ON THE INTERSTATE BROUGHT TO FORD DEALERSHIP THEY ADVISED TO REPLACE THE ENGINE DESPITE THE CAR ONLY BEING A 2015 MODEL AND HAVING 80K MILES. I CONTACTED FORD IN HOPES OF GETTING SOME SORT OF ASSISTANCE BUT THEY REFUSED TO HELP. I COULD HAVE BEEN HIT FROM BEHIND AS THE CAR STALLED MULTIPLE TIMES ON THE WAY TO THE DEALERSHIP.

Fuel/Propulsion System
Filed Jul 24, 202045 milesFL

MY ENGINE LIGHT CAME ON. SO I WENT TO 2 DIFFERENT COMPANIES AND THEY TOLD ME THAT THERE WAS A MISFIRE IN CYLINDER 2. I REPLACED THE COILS AND PLUGS. THE ENGINE LIGHT CAME ON AGAIN SO I TOOK IT TO FORD. THERE THEY TOLD ME COOLANT WAS GETTING INTO MY CYLINDERS. THEY TOLD ME THAT IT WOULD COST $6,731 TO FIX A PROBLEM THAT MULTIPLE PEOPLE WITH THE SAME CAR AND MULTIPLE DIFFERENT YEARS ARE HAVING. THE CAR STILL MOVES BUT NOW IT'S OVERHEATING EVERY 3 MINUTES.

Structure › Body
Filed Jul 21, 202084,000 milesGA

TRUNK OPENED WHILE GOING DOWN A HIGHWAY. HAS OPENED ON ITS OWN MULTIPLE TIMES WHILE IN MOTION, TWICE WHILE STATIONARY.

Engine
Filed Jul 15, 202094,000 milesCA

TL* THE CONTACT OWNS A 2015 FORD FUSION. THE CONTACT STATED THAT THE ENGINE EXPERIENCED A MISFIRE AT START-UP. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE VIBRATED ABNORMALLY WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO FORD STORE SAN LEANDRO (1111 MARINA BLVD, SAN LEANDRO, CA 94577) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 94,000.

Engine
Filed Jul 14, 202056,834 milesCA

6/15/20 I WENT TO DEALERSHIP WITH CHECK ENG. LIGHT ON,I WAS TOLD MY ENGINE BLOWN UP WITH WATER GOING IN TO #1 CYLINDER AND NEEDED TO REPLACE MY ENGINE.I WAS 15 DAYS OUT OF WARENTY AND ONLY HAD 56834 MILES ON CAR. IICALLED FORD MOTOR CO. THEY DECLINED TO HELP ME KNOWING THIS WAS A ON GOING PROBLEM. MY DEALERSHIP IS TRYING TO HELP BUT FORD MOTOR CO.REFUSES TO STEP UP AND FIX A ON GOING PROBLEM .DRIVEING THE CAR WILL LOSE POWER AND START TO MISS AND START JERKING AND STARTS TO SHUT DOWN.

Engine
Filed Jul 12, 202080,941 milesTX

BOUGHT MY FORD FUSION USED FROM A DEALERSHIP AT END OF DECEMBER WITH 78K MILES. CHECK ENGINE LIGHT WAS ILLUMINATING SO I TOOK THE CAR TO FORD DEALERSHIP TO HAVE A DIAGNOSTIC DONE BECAUSE THE CAR WAS SHAKING AND KEPT MISFIRING AND MY COOLANT KEPT BECOMING LOW ONLY AFTER A FEW DAYS. UPON DIAGNOSIS I WAS INFORMED THAT THERE WAS COOLANT LEAK SHOOTING OUT TO CYLINDER 4 AND CAUSED DAMAGE TO THE SPARK PLUG THAT WAS CAUSED BY AN ENGINE DEFECT. MY EXTENDED WARRANTY CAME OUT AND LOOKED AT THE ISSUE AGREED THE ENGINE NEEDED TO BE REPLACED BUT THEY DENIED THE CLAIM BECAUSE THIS IS AN ENGINE DEFECT THAT FORD IS AWARE OF FOR THIS MODEL PER THE TSB BULLETIN FORD PUT OUT. FORD WON'T FIX THEIR ISSUE AND IM HERE GETTING THE SHORT END OF THE STICK. MY CAR IS STILL NOW IN THE SHOP AS IM TRYING TO FIGURE OUT HOW TO GET THE MONEY TO FIX SOMETHING THAT FORD ALREADY KNEW WAS MESSED UP. THIS IS RIDICULOUS. AS THIS SEEMS TO BE AN ISSUE WITH OTHER OWNERS WITH THIS MODEL.

Structure › Body
Filed Jul 6, 2020IN

I WAS DRIVING AND MY DOOR FLEW OPEN AND WILL NOT LATCH. I AM NOW UNABLE TO CLOSE THE DOOR.

Engine
Filed Jul 6, 2020CA

BOUGHT MY FORD FUSION1.5L USED FROM A PRIVATE DEALERSHIP IN APRIL 2019 AT 88K MILES. FEW MONTHS LATER NOTICE SLIGHT DROP IN COOLANT RESERVOIR. BY MARCH 2020, ENGINE STARTED SHAKING ONE DAY WHICH FOLLOWED BY ILLUMINATED CHECK ENGINE LIGHT, MISFIRING CODE FOR CYLINDER 2 AND 3 WERE PULLED USING OBD SCAN TOOL. SPARK PLUGS WERE REPLACED, AND PROBLEMS WENT AWAY UNTIL MAY 2020, NOTICED A FASTER RATE OF COOLANT LOSS, THEN ENGINE VIBRATES AND IDLING ROUGH. CODE FOR MISFIRING IN CYLINDER NUMBER 3. AFTER SOME RESEARCH OVER THE INTERNET, SEEMS LIKE IT'S A MANUFACTURE DEFECT. CAR IS CURRENTLY SITTING TO PREVENT FURTHER DAMAGES TO THE ENGINE. PLEASE HELP!

Service Brakes
Filed Jul 1, 2020117,698 milesMO

HEARD A POP WHEN I PRESSED ON THE BRAKE PEDAL WHEN I WAS STOPPED. BROKE THE BRAKE LINE. BRAKE FLUID LEAKED OUT EVERYWHERE AND EVENTUALLY LOST ALL USE OF THE BRAKES. THE SHOP SAID THAT THAT THE RUBBER HOSE ON BOTH SIDES WERE SWOLLEN. THE PASSENGER SIDE WAS WEAK AND BROKE.

Engine
Filed Jun 30, 202054,000 milesTX

TOOK VEHICLE TO DEALERSHIP DUE TO CHECK ENGINE LIGHT BEING ILLUMINATED. WAS TOLD THERE WAS COOLANT LEAKING INTO MY 4TH CYLINDER. ALSO INFORMED THERE WAS A TECHNICAL BULLETIN OUT FOR THIS KNOWN ISSUE. CONCERNED ABOUT A FIRE. PER THEIR 2014 FORD FUSION RECALL: "IN THE AFFECTED VEHICLES, A LACK OF COOLANT CIRCULATION COULD CAUSE AN ENGINE TO OVERHEAT, RESULTING IN A CRACK IN THE CYLINDER HEAD," FORD REPORTED. "A CRACKED CYLINDER HEAD CAN RESULT IN A PRESSURIZED OIL LEAK. OIL THAT COMES INTO CONTACT WITH A HOT ENGINE SURFACE INCREASES THE RISK OF A FIRE IN THE ENGINE COMPARTMENT." THIS IS THE SAME ISSUE AS MY VEHICLE, YET THERE HAS NOT BEEN A RECALL ON MY YEAR OF VEHICLE AT THIS TIME.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2015 Ford Fusion → · Every Fusion year → · How the figures are calculated →