2012 Ford Fusion complaints

WHILE DRIVING MY 2012 FORD FUSION MY POWER STEERING WENT OUT CAUSING ME TO LOSE CONTROL OF THE VEHICLE WHILE I WAS TURNING CAUSING ME TO SIDE SWIPE MY DOOR AGAINST A POLE. *TR

CAR WAS DRIVING FINE NO PROBLEMS DAY BEFORE. GET UP TO TAKE CHILD TO SCHOOL START CAR, SAYS SERVICE POWER STEERING SOON, SERVICE ADVANCE TRACK SOON. DROP CHILD OFF (LESS THAN 5 MILES AWAY), GO BACK HOME PARK CAR, GO TO LEAVE FOR WORK (SAME DAY) START CAR AGAIN NOW SAYS SERVICE POWER STEERING NOW. CAN HARDLY TURN THE WHEEL. CAN'T DRIVE IT LIKE THIS TO DANGEROUS. *TR

I HAVE LOST POWER STEERING SEVERAL TIMES WHILE DRIVING MY 2012 FORD FUSION - MOSTLY ON THE HIGHWAY. *TR

TURNING ONTO A MAIN HIGHWAY, POWER STEERING WENT OUT. WAS UNABLE TO MAKE THE TURN, WORKED VERY HARD TO AVOID TRAFFIC COMING FROM BOTH SIDES. STEERING WHEEL WOULD NOT TURN. WOUND UP CRASHING INTO A STOPLIGHT. TOOK CAR TO FORD DEALER. SAID ELECTRICAL PROBLEM AND THEY RESET POWER STEERING. DROVE CAR HOME. 12 HOURS LATER, ON MY WAY TO WORK IN THE MORNING, CHECK STEERING LIGHT CAME ON AND POWER STEERING WENT OUT IMMEDIATELY. AT FORD DEALERSHIP NOW FOR YET ANOTHER DIAGNOSIS. EXTREMELY DANGEROUS SITUATION. *TR

TL* THE CONTACT OWNS A 2012 FORD FUSION. AFTER STARTING THE VEHICLE, THE TRANSMISSION WAS SHIFTED INTO REVERSE AND THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE SERVICE POWER STEERING NOW WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 71,444.

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE STEERING BECAME DIFFICULT TO MANEUVER AND THE POWER STEERING ASSIST WARNING LIGHT ILLUMINATED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 94,000. ...UPDATED 02/11/15 *BF

WHILE DRIVING THE VEHICLE THE POWER STEERING UNIT FAILED COMPLETELY MAKING THE VEHICLE EXTREMELY DIFFICULT TO NAVIGATE. WARNING LIGHTS TO SERVICE THE POWER STEERING AND ADVANCE TRAC SYSTEM CAME ON. *TR

WHILE DRIVING HOME, MESSAGE BOARD ON THE DASH WARNS ME AND SAYS POWER STEERING SERVICE NOW AND THE SECOND MESSAGE SAID ADVANCE TRAC NOW AND THEN THE POWER STEERING COMPLETELY GOES OUT. AFTER MUSCLING THE STEERING WHEEL HOME I TURN IT OFF FOR A FEW MINUTES, STILL NOT WORKING I THEN DRIVE IT TO THE DEALERSHIP. THE DEALER EXPLAINED THAT IT WAS GOING TO BE EITHER THE POWER STEERING SENSOR OR THE WHOLE RACK AND SAID THAT IT WAS GOING TO BE $95 JUST TO LOOK AT IT WITHOUT FIXING ANYTHING. I JUST TOLD HIM DON'T WORRY ABOUT IT AND LEFT.

TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE DRIVING APPROXIMATELY 65 MPH, THE STEERING WHEEL SEIZED AND THE POWER STEERING WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE STEERING WHEEL MOTOR AND THE ADVANCE TRACK SYSTEM WERE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 46,000. UPDATED 3/13/15*CN UPDATED 9/13/2017*CN

I AM SO DISAPPOINTED WITH FORD FOR NOT RECALLING THE POWER STEERING IN THE 2012 FORD FUSION. IT IS CLEARLY A SAFETY ISSUE AND COULD BECOME FATAL IF OCCURRING AT THE WRONG PLACE WRONG TIME. I FEEL FORTUNATE THAT MY POWER STEERING FAILURE HAPPENED WHEN I WAS BACKING OUT OF MY PARKING GARAGE. I COULD BARELY MOVE THE STEERING WHEEL ENOUGH TO GET IT BACK INTO THE PARKING SPOT. NOW I HAVE TO PAY $2,600 TO HAVE IT FIXED!! THE POWER STEERING FAILURE LIGHT DID COME ON. THEN TURNED OFF AFTER I TURNED THE CAR OFF. THEN TURNED ON AGAIN 4 DAYS LATER. I HAVE BEEN A FORD OWNER FOR THE LAST 10 YEARS. I WILL NEVER BUY A FORD AGAIN BECAUSE OF THIS. *TR

12-9-13 AIR BAG LIGHT CONTINUES TO STAY ON. I TOOK TO DEALER THEY DID DIAGNOSTICS AND CLEARED CODE AND GAVE BACK TO ME. 12-20-13 AIR BAG LIGHT CONTINUED TO KEEP COMING ON AND STAYING ON SO I TOOK BACK THIS TIME THEY REPLACED AIR BAG CIRCUIT CONNECTOR. 1-9-14 AIR BAG LIGHT CONTINUED TO KEEP COMING AND STAYING ON. DEALER THIS TIME REPLACED SEAT HARNESS. 1-13-14 AIR BAG LIGHT CONTINUED TO KEEP COMING AND STAYING ON. DEALER THIS TIME REPLACED SEAT HARNESS A 2ND TIME SAID FIRST WAS DEFECTED THEY JUST PUT ON. LEFT DEALER HAD TO GO RIGHT BACK I COULDN'T EVEN MOVE BY POWER SEAT BACK IT WAS GETTING STUCK. DEC 2014 AIR BAG LIGHT CONTINUED TO KEEP COMING AND STAYING ON. DEALER SAID HAD TO ORDER A MODULE FOR IT. CURRENTLY NOW IT'S STILL IN THERE WAITING ON PART. ALSO KNOCKING NOISE IN FRONT END SINCE 25000 MILES DEALER KEEP PASSING OFF AND LUBING IT. NOW FROM MY DEC 2014 VISIT THEY ORDERED A STEERING COLUMN TO BE REPLACED THAT IS BEING PUT IN NOW AS WELL THEY HAVE HAD SINCE LAST TUESDAY (NOW WARRANTY UP 39000 MILES). DEALER CLAIMED A CODE TOLD THEM THIS TIME TO REPLACE THE STEERING COLUMN YET IT HAD BEEN DOING IT OVER A YEAR. *TR

TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE DRIVING 30 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

TL* THE CONTACT OWNED A 2012 FORD FUSION. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, THE ENGINE CAUGHT FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE AND A FIRE REPORT WERE NOT FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 80,000.

WE WERE ON OUR WAY TO FAMILY FOR CHRISTMAS, DOING ABOUT 35 MPH WITH MY CHILDREN IN THE CAR. INFORMATION CENTER IN THE INSTRUMENT CLUSTER FLASHED ON SAYING ADVANCE TRAC, THEN SERVICE POWER STEERING NOW. LUCKILY MY HUSBAND WAS DRIVING AND WAS STRONG ENOUGH TO KEEP IT ON THE ROAD TILL WE COULD COME TO A STOP CAUSE WE LOST OUR STEERING IMMEDIATELY AFTER THE WARNING LIGHT HAD COME ON. HE TURNED THE POWER OFF TO THE CAR AND RESTARTED IT AND IT CONTINUED TO HAVE LOSS OF STEERING. *TR

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE POWER STEERING WARNING LIGHT ILLUMINATED AND THE STEERING WHEEL SEIZED. AS A RESULT, THE CONTACT HAD TO USE EXCESSIVE FORCE TO STEER THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.

I WAS TRYING TO BACK OUT OF MY DRIVEWAY AND THE STEERING WHEEL WOULDN'T TURN. I RECEIVED A STEERING WARNING MESSAGE ALSO. *TR

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE STALLED AFTER THE WRENCH ENGINE INDICATOR ILLUMINATED. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

DRIVING CAR DIES OUT AND WRENCH LIGHT COMES ON. *TR

GOING THE SPEED OF 35 MPH MY STEERING GOT REAL TIGHT AND WHEN I WENT TO MAKE A TURN IT WAS VERY HARD TO TURN. TOOK TO MY LOCAL FORD DEALERSHIP THEY INFORMED ME THAT MY STEERING GEAR HAS WENT OUT ALONG WITH THE SWING ARMS. *TR

VEHICLE STALLED WHILE DRIVING PROBABLY 45 MPH IN THE MIDDLE OF TRAFFIC. I HIT THE GAS, THE CAR KEPT SLOWING DOWN. I HAD TO PUT MY EMERGENCY SIGNALS ON. THE CAR TURNED OFF IN THE MIDDLE OF TRAFFIC. I HAD TO SWITCH TO PARK AND RESTART THE CAR AGAIN. *TR

FIRST INCIDENT WAS IN 2013, DRIVING DOWN FREEWAY AND ADVANCE TRAC LIGHT CAME ON THEN THE POWER STEERING WENT OUT ON CAR. TOOK IN FOR REPAIRS AND COST ME 2054.00 FOR REPAIRS, WAS TOLD NOT UNDER WARRANTY. PAID FOR REPAIR AND HERE IT IS LESS THAN ON YEAR LATER AND I HAVE SAME FAILURES ON MY VEHICLE AS MY HUSBAND, SON AND GRANDSON WERE COMING BACK FROM A TRIP. THANK GOD NO ONE WAS HURT. FIRST ADVANCE TRAC LIGHT CAME ON FOLLOWED BY POWER STEERING FAULT LIGHT CAME ON AND THEY LOST THE POWER STEERING TO THE CAR. TRIED TO TURN CAR OFF AND RESTART CAR AGAIN AND STILL NO POWER STEERING AVAILABLE. THIS IS BECOMING QUITE COMMON FOR THIS MODEL CAR BECAUSE MY DAUGHTER HAS THE SAME CAR AND HAD THE EXACT SAME ISSUE. SOMETHING HAS TO BE DONE, BEFORE SOMEONE GETS KILLED. ALWAYS AFTER THE ISSUE HAPPENS WHEN DRIVING CAR THE ENGINE SHIFTS REALLY HARD, RPM'S GO UP AND THEN SLAMS INTO GEAR!!!! *TR

WHILE DRIVING OUR 2012 FORD FUSION AT APPROXIMATELY 45 MPH THE DASHBOARD WARNING MESSAGE "SERVICE POWER STEERING SOON". WITHIN ABOUT 5 MILES THE STEERING BECAME VERY DIFFICULT AND IT WAS OBVIOUS THAT THE POWER STEERING HAD FAILED. THE MILEAGE WAS APPROXIMATELY 48,600 MILES. WE TOOK IT TO THE DEALERSHIP WHERE WE PURCHASED THE VEHICLE AND WERE TOLD THAT THE RACK AND PINION SYSTEM NEEDED TO BE REPLACED, AND THAT THE COST WAS OVER $1,700. FORTUNATELY THE INCIDENT DID NOT LEAD TO AN ACCIDENT. *TR

RECENTLY I HAD TO TAKE MY CAR IN FOR REPAIRS, THE INSIDE DRIVER'S SIDE DOOR HANDLE CEASED TO OPEN. WE PURCHASED THE EXTENDED WARRANTY, BUT WERE TOLD BY THE FORD SERVICE DEPARTMENT THAT THIS WAS CONSIDERED TO BE A COSMETIC REPAIR AND WAS NOT COVERED. I HAVE HAD 2 FORD FUSIONS A 2008 AND THIS 2012. BOTH CARS HAD THE INSIDE DRIVERS DOOR HANDLE BREAK. I DO NOT USE EXCESSIVE FORCE TO OPEN THE DOOR. I HAVE CHECKED ON THE INTERNET AND FOUND THIS IS A COMMON PROBLEM FOR THESE CARS. I DON'T SEE HOW THIS CAN BE A COSMETIC ISSUE, WHEN IT IS CLEARLY A FAULTY PIECE OF EQUIPMENT. ALSO IT COULD BE VERY DANGEROUS IF I WERE IN AN ACCIDENT BEFORE I COULD GET THE HANDLE FIXED, AS THERE WOULD BE NO WAY TO EXIT THE VEHICLE FROM THE DRIVER'S DOOR. I FEEL THIS MODEL CAR SHOULD BE RECALLED FOR FAULTY DANGEROUS DOOR HANDLE FAILURE. *TR

TL* THE CONTACT OWNS 2012 FORD FUSION HYBRID. THE CONTACT STATES THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE BRAKES FAILED. THE BRAKE LIGHT ILLUMINATED AFTER THE BRAKES WERE APPLIED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED A FAULTY WIRING OF THE ANTI-THEFT SYSTEM. THE VEHICLE WAS REPAIRED AND THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 57,000.

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, THE STEERING WHEEL SEIZED AS THE ADVANCE TRACK WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 69,001. THE VIN WAS NOT AVAILABLE.

THE TRANSMISSION IN MY 2012 FORD FUSION (2.5L 4 CYLINDER, 6 SPEED SPORT SHIFT TRANSMISSION) WILL SHIFT EXTREMELY HARD AND UNEXPECTEDLY AT BOTH LOW AND HIGHWAY SPEEDS. AT LOW SPEEDS WHEN BEGINNING TO SLOW, THE CAR WILL SUDDENLY DROP INTO A LOW GEAR, THUS CAUSING A LOUD "CLUNK" SOUND AND THE CAR TO SUDDENLY SLOW (AS IF HITTING THE BRAKES HARD). AT HIGHWAY SPEEDS, ESPECIALLY WHEN CLIMBING STEEP HILLS, THE CAR'S TRANSMISSION WILL HOLD AT A HIGH RPM AND NOT RELEASE, EVEN AFTER REACHING THE TOP OF THE HILL AND/OR ON THE DOWNWARD GRADE. I MUST BRAKE IN ORDER TO FOR THE CAR TO RELEASE FROM HITS HIGH REVELATIONS. I HAVE HAD THE CAR TO DIFFERENT FORD DEALERSHIPS ON SEVERAL OCCASIONS, AND EACH TIME, I AM TOLD THAT THE VEHICLE IS OPERATING NORMALLY, AS MY CONCERNS APPARENTLY CANNOT BE REPLICATED. THE CAR IS NOW OUT OF WARRANTY, AND THE PROBLEMS CONTINUE. I FEAR THAT AN ACCIDENT MAY OCCUR AS A RESULT OF THIS TRANSMISSION'S SUDDEN, UNPREDICTABLE ACTIONS. *TR

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 65 MPH, THE ENGINE STALLED AND THE TRACTION LIGHT AND POWER STEERING LIGHT ILLUMINATED. THE VEHICLE RESTART BUT FAILED TO OPERATE. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A DEALER AND INDEPENDENT MECHANIC. THE TECHNICIAN STATED THAT THE POWER STEERING NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

VEHICLE EXHIBITED EXTREME HESITATION WHEN ACCELERATING THROUGH AN INTERSECTION. ENGINE RAN ROUGHLY, AND DID NOT RESPOND TO THROTTLE INPUTS, AND POWERTRAIN 'WRENCH' LIGHT ILLUMINATED. PULLED INTO AN ADJACENT PARKING LOT, STOPPED AND PLACED INTO PARK, WHILE THE ENGINE CONTINUED TO RUN ROUGHLY. ENGINE WAS SWITCHED OFF, AND RAN NORMALLY WHEN RESTARTED. THE TOTAL ELAPSED TIME OF THE ANOMALY WAS APPROXIMATELY 5-10 SECONDS. LATER THAT DAY A SCAN OF THE OBD II PORT INDICATED NO ANOMALIES, AND AN ON-BOARD 'VEHICLE HEALTH MONITOR' WAS RUN VIA FORD SYNC . THIS REPORT ALSO INDICATED NO ANOMALIES. WHILE LOOKING UP THE VEHICLE HEALTH MONITOR RESULTS ON THE OWNER WEBSITE, I NOTICED THAT THERE WAS A 'CUSTOMER SATISFACTION PROGRAM' 13N03 WHICH EXTENDED THE WARRANTY ON THE THROTTLE BODY. RESEARCH ON THIS 13N03 PROGRAM VIA MULTIPLE ON-LINE SOURCES REVEALED NUMEROUS FAILURES OF THE THROTTLE BODY, WITH BEHAVIOR IDENTICAL TO THAT OBSERVED IN THIS VEHICLE. CAR WAS DRIVEN (CAREFULLY) FOR A FEW DAYS UNTIL I WAS ABLE TO VISIT LOCAL FORD DEALER. SERVICE ADVISOR INDICATED THAT FORD WOULD ONLY REPLACE THROTTLE BODY IF THERE WERE STORED CODES CONSISTENT WITH THROTTLE BODY FAILURE, AND THAT DIAGNOSTIC COSTS ($159) WERE MY RESPONSIBILITY IF NO CODES WERE FOUND. AFTER DISCUSSING THE NEGATIVE RESULTS OF OBD II SCAN AND VEHICLE HEALTH MONITOR, HIS OPINION WAS THAT THERE WAS A VERY HIGH PROBABILITY THAT THEIR DIAGNOSTICS WOULD ALSO SHOW NO CODES. BASED ON THIS INFORMATION, I DECLINED TO HAVE DEALER EXAMINE THE

A FEW MONTHS AFTER I PURCHASED THE CAR AND AS I WAS SLOWED DOWN DUE TO TRAFFIC, COASTING AT 5-10 MPH, THE CAR ACCELERATED WITH A ROAR AND TO AVOID THE ACCIDENT I SWERVED TO RIGHT, APPLIED THE BRAKES HARD TO STOP THE CAR.YESTERDAY,11/20/14, IT REPEATED THE INCIDENT ON MY DRIVE WAY WHILE I WAS ENTERING THE GARAGE AND HIT THE STORAGE OBJECTS THERE AND ALSO I HAD TO APPLY THE BRAKES HARD TO STOP THE CAR. MANY TIMES DURING THE PAST TWO YEARS THE CAR HAS BEHAVED SIMILARLY AT STOP SIGNS BUT WITH MUCH LESS FURY. *TR

AFTER STOPPING VEHICLE, DRIVERS DOOR WOULD NOT UNLOCK. *TR

I WAS DRIVING ABOUT 30MPH AND ALL OF A SUDDEN THE "SERVICE ADVANCETRAC" WARNING POPPED UP IN THE CARS DASH ALONG WITH "SERVICE POWER STEERING NOW". I LOST MY POWER STEERING AND THIS WAS VERY ODD AND DANGEROUS BECAUSE IT LEFT ME WITH NO POWER STEERING IN THE MIDDLE OF DRIVING. CONSIDERING THE CAR IS ONLY 2 YEARS OLD AND HAVING ONLY 35000 MILES THIS SHOULD BE A PROBLEM THAT HAS TO BE TAKEN CARE FROM FORD. *TR

THE POWER STEERING ON MY 2012 FORD FUSION WENT OUT. *TR

THE FIRST TIME I EXPERIENCED THE PROBLEM, I WAS MAKING A LEFT HAND TURN AND IT FELT LIKE THE CAR WAS RUNNING ON A COUPLE OF CYLINDERS, VERY LOW POWER. I STOPPED AS SOON AS I COULD AND TURNED OFF THE ENGINE, RESTARTED IT AND EVERYTHING SEEM TO BE OK. EVERYTHING WAS FINE FOR ABOUT A MONTH, BUT WHILE ON A TRIP, I EXPERIENCE A SUDDEN LOSS OF POWER AND UNRESPONSIVE THROTTLE. I TOOK THE CAR TO THE DEALER AND EXPLAINED WHAT HAD HAPPENED AND THAT IT SOUNDED LIKE THE SAME PROBLEM MY SISTER-IN-LAW HAD EXPERIENCED WITH HER 2010 FUSION AND THAT AFTER A NUMBER OF TRIP AND PROBLEM REPEATED PROBLEMS THEY REPLACED THE THROTTLE BODY WHICH RESOLVED THE PROBLEM. IN MY CASE THE DEALER, EVEN THOUGH I EXPLAINED WHAT I HAD EXPERIENCED AND THAT I WAS AWARE OF A SERVICE BULLETIN FROM FORD FOR THIS EXACT PROBLEM, SAID MY PROBLEM WAS A BAD BATTERY, WHICH THEY REPLACED AND RETURNED THE CAR TO ME. A COUPLE OF DAYS LATER I EXPERIENCED THE SAME PROBLEM A COUPLE OF TIMES AND IMMEDIATELY TOOK THE CAR BACK TO THE DEALER AND THIS TIME THEY REPLACED THE THROTTLE BODY. I HAVE SINCE DRIVEN THE CAR ABOUT 1500 MILES IN THE LAST TWO MONTHS WITHOUT A PROBLEM. MY SON IS NOW GOING THROUGH THE SAME PROBLEM WITH A 2011 ESCAPE HYBRID. HIS DEALER DID NOT REPLACE THE THROTTLE BODY WHEN HE TOOK IT WITH THE SAME PROBLEM A COUPLE OF WEEKS AGO, INSTEAD THEY CHARGED HIM A FEW HUNDRED DOLLARS TO "REMOVE CARBON BUILDUP" OR SOMETHING. TODAY THE ESCAPE EXPERIENCE THE SAME PROBLEM WHILE DRIVING ON AN INTERSTATE. I TOOK THE CAR BACK T

TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE DRIVING APPROXIMATELY 30 MPH, THE POWER STEERING FAILED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS UNKNOWN.

MY CAR HAS HAD PROBLEMS SINCE I BOUGHT IT, TO ME ITS SEEMS ITS A TRANSMISSION PROBLEM, IT JERKS AS IT SHIFT INTO GEARS. IN ONE OCCASION I WAS MAKING A RIGHT TURN. AS I TRIED TO ACCELERATE IT WOULDN'T ACCELERATE AND THE CAR STARTING SHAKING AND GOT STUCK IN THE DRIVE GEAR, I NOTICED THE WRENCH LIGHT WENT ON. THEN I TURN OFF THE CAR GOT SCARED, LUCKY NO ONE WAS BEHIND ME OR ELSE I WOULD OF HAD A REALLY BAD ACCIDENT. AS SOON AS I TURN IT BACK ON THE LIGHT WRENCH CAME OFF AND CAR WAS LIKE NOTHING HAPPENED. ALSO NOTICE EVERYTIME THE CAR GOES BETWEEN 2 TO 3 RPM THE CAR DECELERATES AND IS A BIG RISK OF HAVING AN ACCIDENT ESPECIALLY IF YOU DRIVING ON FREEWAY. I'VE LOOKED INTO TO SEE IF OTHER PEOPLE HAVE COMPLAINS AND LOOKS LIKE 2011 HAVE A TRANSMISSION PROBLEM, I HAVE TRIED TAKING IT TO THE DEALER AND THEY NEVER FIND WHAT'S WRONG,IM SERIOUSLY CONSIDERING GETTING AND ATTORNEY. *TR

TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE DRIVING AT LOW SPEEDS, THE ENGINE SUDDENLY ACCELERATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 22,000. UPDATED 1/13/15*CN

SUDDEN LOSS OF STEERING. *TR

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN AS THE SERVICE POWER STEERING WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 69,625.

FORD FUSION 2012 POWER STEERING WENT OUT. CAR IS NEAR IMPOSSIBLE TO OPERATE. TOOK IT TO SHOP, IS GOING TO COST UPWARDS OF $1,900 TO FIX, CAR IS NO LONGER UNDER WARRANTY. POWER STEERING LIGHT CAME ON, ISSUE WAS NOT CORRECTED UPON RE-START. *TR

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE VEERED TO THE LEFT CAUSING THE CONTACT TO CRASH INTO A DITCH, MAILBOX AND A FEW SMALL TREES. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED BRUISING, A BROKEN TAIL BONE AND NOSE. THE MIDDLE REAR SEAT PASSENGER SUSTAINED LACERATIONS TO THE HEAD AND BOTH PASSENGERS' REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 39,500.

TL* THE CONTACTS OWNS A 2012 FORD FUSION. WHILE DRIVING 65 MPH, THE STEERING WHEEL SEIZED AND THE ADVANCED TRAC STEERING AND POWER STEERING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THERE WAS SYSTEM FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.

I HAVE A FORD FUSION WHEN TAKING OFF IT SHIFTS REALLY HARD, OR AT TIMES IT WONT SHIFT UNTIL YOU LET OFF OF GAS AN LET RPMS GO DOWN THEN GIVE IT GAS AGAIN. IT ALSO DOWN SHIFT HARD AT TIMES NOT AS MUCH AS IT DOES WHEN GOING UP. I FEEL IT CAN CAUSE AN ACCIDENT IF NOT AWARE WHEN IT HAPPENS. SOME TIMES WHEN IT SHIFTS IT SHIFTS HARD ENOUGH IT FEEL LIKE THE BACK TIRES COME OFF OF GROUND. I THINK IT IS A SAFETY HAZARD I SEEN WHERE OTHER FORDS HAVE HAD THE SAME PROBLEM. I ALSO SEEN WHERE THAT SAME PROBLEM HAS CAUSED AN ACCIDENT AS WELL. THANKS, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

WAS IN THE CAR AT STOP LIGHT. WHEN I WENT TO STEP ON THE GAS THE WARNING LIGHTS CAME ON AND CAR HAD NO POWER STEERING. CAR WAS VERY HARD TO STEER AND COULD HAVE CAUSED AN ACCIDENT. GOT TO A PARKING GARAGE AND MANAGED TO PARK AND TURNED OFF THE CAR. RESTARTED IT AND POWER STEERING CAME BACK ON. IT HAPPENED AGAIN ABOUT A WEEK LATER IN MY DRIVEWAY AS I WENT TO LEAVE. TURNED CAR OFF AND IT CAME BACK ON AGAIN. TOOK CAR TO FORD DEALER WHERE THEY SAID THEY HAD TO REPLACE THE WHOLE POWER STEERING ASSEMBLY TO THE TUNE OF $1800.00 ON BASICALLY A 1 YEAR OLD CAR! SENT A COMPLAINT TO FORD WHERE THEY BLEW ME OFF AND DEALER SAID THERE WAS NOTHING HE COULD DO. THIS IS HAZARDOUS AND SHOULD BE RECALLED. *TR

I WAS TRAVELING DOWN THE INTERSTATE AT APPOX. 70MPH AND THE SERVICE POWER STEERING NOW, AND SERVICE ADVANCTRAC SIGNAL CAME ON, AND I LOST ALL POWER STEERING. LUCKILY I DID NOT WRECK, BUT WHEN I CALLED THE FORD DEALERSHIP TODAY THEY WANTED TO CHARGE ME $100.00 PER MESSAGE. *TR

AS I WAS DRIVING DOWN THE ROAD YESTERDAY, K SUDDENLY LOST ALL POWER STEERING IN MY 2012 FORD FUSION.'THE DASH READS "SERVICE POWER STEERING NOW" ... I AM A 23 YEAR OLD FEMALE AND IT TAKES EVERY BIT OF STRENGTH I HAVE TO MANEUVER THE VEHICLE AT THIS TIME. VERY DISAPPOINTED THAT A VEHICLE 2 YEARS OLD WOULD NEED THE ENTIRE POWER STEERING SYSTEM REPLACED (ACCORDING TO FORD. THIS WOULD COST AROUND 2400). THIS IS VERY DANGEROUS AND COULD CAUSE ACCIDENTS AND/OR FATALITIES! FORD NEEDS TO OWN UP AND DEAL WITH THIS PROBLEM. *TR

SLOWING DOWN FOR A STOP SIGN. THE POWER STEERING WENT OUT MAKING IT VERY DIFFICULT TO STEER. SHUT OFF THE CAR AND RESTARTED IT AND THE PROBLEM WENT AWAY. *TR

WARNING LIGHT CAME ON AND WITHIN THE NEXT 3 MILES, STEERING FAILED, RESULTING IN LOSS OF CONTROL AND SIGNIFICANT INCREASED EFFORT IN STEERING IN ORDER TO GET TO SAFETY. *TR

MY CARS LOST POWER-ASSISTED STEERING, CAUSING INCREASED STEERING EFFORT. THE FOLLOWING MESSAGES APPEARED WHEN I LOST THE POWER STEERING "POWER STEERING ASSIST FAILURE" AND "SERVICE ADVANCETRAC." THIS HAPPENED WHEN I WAS DRIVING ON A RESIDENTIAL STREET. WHEN I RESTARTED THE CAR THE POWER-ASSISTED STEERING WAS FUNCTIONING, ENABLING ME TO DRIVE THE CAR TO THE DEALER. THE CAR IS NOW AT THE DEALER FOR REPAIR. THE DEALER EXPERIENCED THE SAME ISSUE WHEN TAKING THE CAR OUT FOR A TEST RIDE. THEY ARE ORDERING A RACK AND PINION IN HOPES TO REPAIR THE CAR. *TR

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT WHILE MAKING A LEFT TURN, THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE TRANSMISSION CONTROL MODULE AND THE CLUTCH FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 106,000.

TL* THE CONTACT OWNS 2012 FORD FUSION. THE CONTACT STATED THAT THE TIRE VALVES WERE CRACKED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 14,500.