2012 Ford Fusion complaints

I WAS DRIVING WITH CRUISE CONTROL SET 59 MPH ERROR LIGHT AND MESSAGE CAME ON SAID STEERING ASSIST FAULT AND THE CAR LOST ALL POWER STEERING. THE LITTLE ICON WITH THE CAR WITH THE CURVY LINES UNDERNEATH ALSO CAME ON. I PULLED OVER AS SOON AS I HAD A SAFE SPOT AND TURNED THE CAR AND GOT OUT MY OWNERS MANUAL TO CONSULT. IT ADVISED ME TO RESTART THE CAR AFTER 10 SECONDS AND IT HAD BEEN WELL PAST THAT TIME THAT I WAS PULLED OVER WITH THE CAR OFF. WHEN I RESTARTED THE ERROR MESSAGE WAS GONE AND THE POWER STEERING WAS FUNCTIONAL AGAIN. THE NEXT DAY WHEN I STARTED THE CAR THE SAME ERROR MESSAGE CAME ON BEFORE I EVEN PUT THE CAR IN REVERSE. I TURNED THE CAR OFF AND WAITED FOR MORE THAN A MINUTE AND RESTARTED AND THE ERROR MESSAGE WAS GONE AGAIN. THIS HAS ONLY BEEN A WEEK, BUT SO FAR THE LOSS OF POWER STEERING NOR THE MESSAGE HAS RETURNED. *TR

AFTER BEING PARKED AT MY DAUGHTER'S SCHOOL, I STARTED THE CAR AND THE SERVICE STEERING WARNING AND THE TRACTION CONTROL LIGHT CAME ON. THE CAR NO LONGER HAD ANY TYPE OF POWER STEERING AND DRIVING THE CAR BECAME VERY CHALLENGING. IF THIS WOULD HAVE GONE OUT WHILE I WAS DRIVING ESPECIALLY IF I WAS DRIVING AT HIGH SPEEDS, IT COULD HAVE CAUSED A SERIOUS IF NOT FATAL CRASH. *TR

ON 4/9/15 A "POWER STEERING ASSIST FAULT" MESSAGE ON MY 2012 FORD FUSION WAS ILLUMINATED ON THE CAR'S MESSAGE CENTER WHEN THE CAR WAS PUT INTO REVERSE. THERE WAS NO POWER STEERING. THE OWNERS MANUAL SAYS TO TURN THE CAR OFF AND RESTART IT AND IT MAY SOLVE THE PROBLEM AND IT DID. ON 4/10/15 AFTER DRIVING THE CAR ABOUT 8 MILES I STOPPED AT A STORE AND THE SAME THING HAPPENED WHEN THE CAR WAS PUT IN REVERSE. THE CAR WAS SHUT OFF AND RESTARTED SEVERAL TIMES BUT THE MESSAGE REMAINED AND THE POWER STEERING NEVER CAME BACK ON. I DROVE THE CAR HOME WITHOUT THE POWER STEERING AS I WAS ONLY 2 BLOCKS FROM HOME. THE OWNERS MANUAL SAYS "IF THE MESSAGE RETURNS, OR RETURNS WHILE DRIVING, TAKE THE VEHICLE TO YOUR DEALER TO HAVE IT CHECKED.". THE FORD DEALERSHIP I CALLED SAID TO HAVE THE CAR TOWED TO THEM RATHER THAN DRIVE IT IN. THE CAR HAS 19,985 MILES ON IT. *TR

POWER STEERING ASSIST MESSAGE AND THEN POWER STEERING ACUTRAN MESSAGE CAME ON DASH. POWER STEERING WENT OUT ALMOST IMMEDIATELY AFTER THE SECOND MESSAGE. I WAS ABLE TO STEER THE CAR INTO A PARKING LOT; TURNED OFF THE IGNITION AND LOOKED FOR A PLACE TO PARK. WHEN I TURNED THE IGNITION BACK ON THE POWER STEERING WAS WORKING. I CALLED THE FORD DEALER THAT WAS ABOUT 8 BLOCKS FROM THE INCIDENT AND WENT THERE. THE DEALER INDICATED THAT THEY REPROGRAMMED THE COMPUTER IN THE VEHICLE. I HAVE NOT HAD ANOTHER INCIDENT. INITIALLY THE DEALER WAS GOING TO CHARGE A DIAGNOSIS FEE BUT I HAD A 5 YEAR BUMPER TO BUMPER WARRANTY. SO NO CHARGES.

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT 70 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER. THE VEHICLE WAS DIAGNOSED THAT THE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 56,000.

TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE DRIVING 30 MPH, THE STEERING WHEEL SEIZED. IN ADDITION, THE SERVICE POWER STEERING NOW AND THE SERVICE ADVANCE TRACK WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING GEAR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 87,000.

I WAS DRIVING ON THROUGH AN INTERSECTION AT ABOUT 40 MPH WHEN I FELT MY STEERING WHEEL PULL VERY SLIGHTLY, AND THEN I NOTICED THE "POWER ASSIST FAIL" MESSAGE CAME UP ON THE VEHICLE. BECAUSE I WAS DRIVING ON A STRAIGHT ROAD I DIDN'T REALLY NOTICE ANY MAJOR DIFFERENCE UNTIL I GOT TO WHERE I WAS GOING TO TURN OFF, AND THEN IT WAS EXTREMELY DIFFICULT TO STEER. AFTER PARKING, I LOOKED IN MY OWNER'S MANUAL, AND READ THAT I NEEDED TO WAIT FOR A BIT AND THEN RESTART. WHEN I RESTARTED THE CAR IT DROVE FINE. AFTER RETURNING HOME, I CALLED THE SERVICE CENTER AT THE DEALERSHIP WHERE THE CAR WAS PURCHASED, AND ASKED IF I SHOULD COME IN. I WAS ADVISED TO COME IN. THEY CHARGED ME ABOUT $130.00 TO RUN A DIAGNOSTIC TEST, AND THEY ESTIMATED THAT IT WAS GOING TO BE ABOUT $1800.00 TO REPAIR THE PROBLEM. MY HUSBAND AND I HAVE NOT DECIDED WHETHER TO HAVE THE CAR REPAIRED (WE BOTH HAVE READ ABOUT PEOPLE GETTING THE PART REPLACED ONLY TO HAVE THE PROBLEM OCCUR AGAIN) OR TO JUST REPLACING THE CAR ALTOGETHER. EITHER WAY, WE ARE NOT PLEASED AT FORD'S FAILURE TO ACCEPT RESPONSIBILITY FOR AN ISSUE THAT IS THE RESULT OF A DEFECTIVE PART THEY USED TO MANUFACTURE THE FUSION. FURTHERMORE, HAD THIS HAPPENED WHEN I HAD BEEN ON A CURVY ROAD OR IN A HIGH TRAFFIC SITUATION, I COULD HAVE WRECKED AND POSSIBLY BEEN KILLED OR COULD HAVE COLLIDED WITH SOMEONE ELSE AND THEY COULD HAVE BEEN EITHER SEVERELY INJURED OR KILLED. FORD NEEDS TO DO SOMETHING ABOUT THIS PROBLEM, CONSIDERING BOTH THE POSSIBLE OUTCOMES AND THAT M

THE DRIVER-SIDE TRANSMISSION AXLE SEAL IS LEAKING FLUID. THIS IS A KNOWN ISSUE ON MULTIPLE VEHICLES WITH THE 6F35 TRANSMISSION. IT COULD BECOME A SAFETY ISSUE IF THE TRANSMISSION IS ALLOWED TO GET TOO LOW ON FLUID. *TR

I AM UNSURE OF THE FATE THE FIRST TIME BUT APPROXIMATELY A YEAR AGO I WAS DRIVING AND THE SERVICE POWER STEERING NOW WARNING CAME ON AND POWER STEERING WAS LOST. AGAIN TODAY APRIL 2, 2015 I WAS DRIVING APPROX 33 MILES PER HOUR AND THE SERVICE POWER STEERING NOW WARNING CAME ON AND ALL POWER STEERING WAS LOST. DEALERSHIP FIXED IT THE FIRST TIME UNDER WARRANTY MY CAR IS NOW OUT OF WARRANTY AND I AM TAKING IT TO THE DEALERSHIP TODAY. *TR

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT TOOK THE VEHICLE IN TO THE DEALER FOR A CHECK-UP AND IT WAS FOUND THAT THE REAR PASSENGER SIDE OF THE BRAKE PADS WERE METAL ON METAL. THE BRAKE PADS WERE REPLACED; HOWEVER, 5,000 MILES LATER, THE BRAKES STARTED TO MAKE A GRINDING SOUND AGAIN. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND IT WAS DETERMINED THAT THE BRAKES NEEDED TO BE REPLACED AGAIN. THE DEALER STATED THAT THE FAILURE OCCURRED BECAUSE OF THE SNOW, BUT THE CONTACT STATED THE SAME FAILURE OCCURRED WHILE IN FLORIDA WITH NICE WEATHER. THE CONTACT SPOKE TO THE MANUFACTURER AND WAS INFORMED THAT THIS WAS NORMAL WEAR FOR THE BRAKE PADS. THE CONTACT STATED THAT THE MANUFACTURER REFUSED TO REPAIR THE VEHICLE. EACH BRAKE CHANGE LASTED LESS THEN 14,000 MILES. THE FAILURE MILEAGE WAS 55,233.

I HAVE HAD TWO INCIDENTS WITH THE POWER STEERING. FIRST INCIDENT WHILE DRIVING ON THE I95 THE WHEEL LOCKED ON ME, FORTUNATELY I WAS EXITING THE HIGHWAY AT THE TIME. SECOND TIME MY CAR WAS PARKED IN MY DRIVE WAY AND ON MY WAY OUT THE WHEEL LOCKED AGAIN AND GAVE ME A ERROR REPORT OF POWER STEERING FAULT ASSIST. I DON'T KNOW WHAT TO DO NEXT. AFTER READING THE STORIES ABOUT THIS BEING A PROBLEM WITH THE FORD FUSIONS. HELP!!! *TR

MY 17 YR OLD DAUGHTER WAS DRIVING THE CAR AT 30 MPH WHEN THE CAR BEGAN TO BUCK AND JERK AND SHE IMMEDIATELY BROUGHT IT TO A STOP. IT WOULD NOT TAKE ANY MORE POWER OR ACCELERATION. WHILE STOPPED IN THE MIDDLE OF THE ROAD SHE CALLED ME AND NOTED THE TEMP GAUGE SHOWED HOT WITH A CHECK ENGINE LIGHT. WE HAD IT TOWED. TECHNICIAN WHO DIAGNOSED THE PROBLEM FOUND A FAULTY TEMP SENSOR THAT SHOWED THE ENGINE WAS OVERHEATING AND CAUSING THE ENGINE TO GO INTO FAIL-SAFE SHUT-DOWN MODE. APPARENTLY THIS HAS HAPPENED OFTEN ENOUGH THAT FORD HAS A SERVICE BULLETIN OUT ON THE PROBLEM, BUT NO RECALL. THIS COULD HAVE BEEN A DISASTER IF SHE HAD STILL BEEN ON THE ROAD WHERE SHE PARKED IT. THERE SHOULD BE A MANUFACTURER RECALL TO HAVE THESE PARTS CHECKED OUT. THERE IS A KNOWN CORROSION ISSUE WITH THE SENSOR AND WIRING.

I WAS DRIVING TO WORK AND MY CAR DISPLAYED A MESSAGE THAT SAID SERVICE ADVANCE STEERING. I MADE IT TO WORK BUT UPON LEAVING WORK MY CAR DISPLAYED THE MESSAGE SERVICE POWER STEERING NOW AND IT WOULD NOT TURN. I DO NO KNOW WHERE THIS PROBLEM CAME FROM OR HOW IT OCCURRED. I FEEL LIKE FORD SHOULD BE RESPONSIBLE FOR IT DUE TO IT BEING AN ISSUED THAT HAS BEEN REPORTED BY SEVERAL OTHERS AND JUST CAME UP FROM OUT THE BLUE. *TR

WHILE I WAS DRIVING TO FLORIDA THE ABS INDICATOR COME ON, I PARKED MY CAR. AFTER READING THE MANUAL, FOUND THAT THE POWER STEERING WAS LISTED FOR PROBLEM, ONCE I RESTARTED THE CAR IT WAS IMPOSSIBLE TO TURN THE WHEEL. THERE WAS NO OTHER WARNING NOR IS THERE ANYTHING WRONG WITH MY CAR. COME TO FIND OUT THERE IS NO RECALL ON THIS BUT HAD TO REPLACE BOTH FRONT LOWER CONTROL ARMS AND EPAS STEERING GEAR. AFTER READING AND FINDING MAY PROBLEMS WITH THE STEERING THERE NEED TO BE A RECALL ON THIS PROBLEM. *TR

WHILE I WAS DRIVING THE INDICATOR READ SERVICE POWER STEERING, I PARKED MY CAR. ONCE I RESTARTED THE CAR IT WAS IMPOSSIBLE TO TURN THE WHEEL. THERE WAS NO OTHER WARNING NOR IS THERE ANYTHING WRONG WITH MY CAR. IT WAS SERVICED BY FORD FOR A ROUTINE CHECK UP AND NO PROBLEMS OCCURRED. THIS HAPPENED OUT OF THE BLUE, I AM HAPPY I WASN'T DRIVING ON THE HIGHWAY AT THE TIME WITH MY 4 YEAR OLD SON. THERE NEEDS TO BE A RECALL!!! *TR

WAS DRIVING TO DROP MY 7 MONTH OLD DAUGHTER OFF AT MY MOM'S HOUSE ON WAY TO WORK AND STEERING WHEEL SUDDENLY GOT TIGHT. SERVICE ACTIVETRAC LIGHT CAME ON AND I FOUGHT TO GET CAR TO MOM'S HOUSE - VERY UNCOMFORTABLE FEELING WITH MY INFANT IN THE CAR, ESPECIALLY WITH NO WARNING SIGNS. WENT TO LEAVE HOUSE AND WHEN I STARTED THE CAR, THE "SERVICE POWER STEERING NOW" LIGHT APPEARED ON THE DASH AND THERE WAS NO POWER STEERING AT ALL. CALLED THE DEALER AND THEY SUGGESTED TO HAVE IT TOWED. THEY ENDED UP HAVING TO REPLACE ENTIRE STEERING RACK DUE TO STEERING MOTOR FAILURE. *TR

DRIVING NORTH ON INTERSTATE 684 - STEERING BECAME VERY DIFFICULT (HARD TO TURN WHEEL OR STEER THE CAR) & WARNING LIGHT APPEARED. PULLED OVER TO SIDE OF ROAD, TURNED ENGINE OFF, RESTARTED CAR AGAIN - LIGHT RE-APPEARED. DROVE TO CLOSEST FORD DEALERSHIP IN DANBURY, CT. THEY HAD TO REPLACE THE TOTAL ELECTRIC POWER ASSIST STEERING SYSTEM AND RE-ALIGN THE WHEELS. *TR

I ENTERED THE DATE FOR THE 3RD OCCURRENCE BECAUSE I CAN'T REMEMBER THE DATES OF THE FIRST 2 OCCURRENCES. EVERY TIME I HAVE A FLAT TIRE/LOW TIRE PRESSURE THE POWER STEERING GOES OUT. AFTER THE TIRE IS FIXED/INFLATED, THE POWER STEERING IS STILL OUT. I THEN HAVE TO TAKE THE CAR TO THE DEALERSHIP TO HAVE THE CODES RESET - POWER STEERING THEN WORKS. I COULD SEE THIS BEING A BIG ISSUE IF YOU ARE DRIVING ON THE HIGHWAY WHEN IT HAPPENS - ALTHOUGH THAT SCENARIO HASN'T HAPPENED TO ME YET. OBVIOUSLY THERE IS A DESIGN FLAW IN THE TPMS AND POWER STEERING ELECTRONICS THAT CAUSES POWER STEERING TO SHUT DOWN. *TR

I WAS DRIVING DOWN THE HIGHWAY AND THE STEERING WHEEL KINDA JERKED AND THE CAR STARTED DINGING AND THE DISPLAY SAID SOMETHING LIKE POWER STEERING ASSIST FAILURE. I WAS ALMOST UNABLE TO SAFELY TURN THE WHEEL OF THE CAR, WHEN I DID TURN IT WAS A VERY WIDE RIGHT! *TR

I HAVE HAD POWER STEERING FAULT MESSAGES WHEN I START MY CAR. THE POWER STEERING DOES NOT WORK AND THE MESSAGE WILL ONLY GO AWAY IF THE CAR IS TURNED OFF AND RESTARTED. *TR

WHILE DRIVING ON HIGHWAY THE DASH SCREEN SHOWED ADVANCE TRAC LIGHT CAME ON THEN THE COMPUTER SCREEN FLASHED UP POWER STEERING UNIT FAILURE. STEERING OF THE VEHICLE BECAME DANGEROUS AND I LEFT THE HIGHWAY TO TRAVEL AT A SLOWER RATE OF SPEED. I WAS INSTRUCTED TO TURN OFF THE CAR AND THAT WHEN RESTARTED IT WOULD RESET BUT IT DID NOT RESET NOR FIX THIS. THE CAR IS EXTREMELY HARD TO STEER AND SHOULD NOT BE DRIVEN. I CONTACTED THE DEALER I BOUGHT IT FROM AND THEY STATED THERE WAS NO RECALL ON IT AND I WOULD NEED TO BRING IT TO THEM AND THEY WOULD RUN TESTS AND SEE WHAT IS WRONG. BUT I WOULD HAVE TO PAY FOR THIS SERVICE AND ANY PARTS AND LABOR NEEDED TO FIX IT. *TR

POWER STEERING FAILED WHILE DRIVING. "SERVICE POWER STEERING NOW" APPEARED ON DASH. VEHICLE IS NEARLY IMPOSSIBLE TO CONTROL AND THIS IS A VERY DANGEROUS FAILURE WHILE DRIVING, WITHOUT ANY WARNING. 2012 FUSION WITH 38,000 MILES. FORD REFUSES TO ACKNOWLEDGE THE PROBLEM. *TR

I OWN A FORD FUSION 2012 WITH ABOUT 95,000 MILES ON IT. NO OTHER ISSUES SINCE ITS PURCHASE IN NOVEMBER 2014. WEEKS AGO I STARTED THE CAR, AND THE POWERSTEERING ASSIST MESSAGE CAME ON, COULD NOT MOVE CAR. STEERING LOCKED. READ THE MANUAL FOR CAR. TURNED CAR OFF AND BACK ON. PROBLEM WENT AWAY. I THOUGHT IT MIGHT BE THE COLD WEATHER OR ICE BLOCKING A SENSOR. HOWEVER INTERMITTENTLY THIS HAS HAPPENED AGAIN AND AGAIN AND SOMETIMES TAKES SEVERAL TRIES OF ON/OFF TO GET THE CAR TO BECOME DRIVABLE. ALSO NOW IT SOMETIMES SAYS ADVANCETRAC SERVICE AND THE DRIVERS SIDE DOOR WILL NOT OPEN SO I, A TALL PERSON, NEED TO TRY TO CLIMB OVER THE SEAT AND GET OUT ON THE PASSENGER SIDE INTO TRAFFIC. HAVING ONES CAR NOT START UP IN A CITY SUCH AS MINE IS DANGEROUS FOR SINGLE WOMEN AT NIGHT WHO MIGHT BE ALONE. SO FAR THIS POWER STEERING LOCK HASN'T HAPPENED WHILE DRIVING LIKE MANY OF THE OTHER HUNDREDS OF POSTS ABOUT THE ADVANCETRAC PROBLEMS, BUT I AM SCARED THAT THIS WILL HAPPEN TO ME AND THAT I COULD GET INTO AN ACCIDENT. I AM A STUDENT AND DO NOT HAVE THOUSANDS OF DOLLARS TO REPAIR THIS VEHICLE IF THE ISSUE WILL JUST KEEP HAPPENING AGAIN AND COST ME MORE THOUSANDS OF DOLLARS. THE CLOSET FORD DEALER TO ME IS IN LATHAM, NY AND THEY DO NOT ANSWER THEIR PHONE. I FEEL VERY UNSAFE IN THIS VEHICLE THAT I NEED TO DRIVE ON A DAILY BASIS. I BELIEVE THAT FORD SHOULD HAVE A RECALL OF THESE UNSAFE CARS. *TR

ON TUESDAY MARCH 10TH 2015 I WAS DRIVING WEST BOUND ON W BELOIT RD JUST PAST MOORLAND RD IN NEW BERLIN WI. AS I WAS NEGOTIATING A RIGHT TURN JUST BEFORE TOWNER DR, WHEN UNEXPECTEDLY MY POWER STEERING WENT OUT IN THE MIDDLE OF A TURN. I WAS NOT ABLE TO SAFELY STEER MY VEHICLE THOUGH THE TURN AND NEARLY COLLIDED WITH AN ONCOMING VEHICLE HEAD-ON. AT THE TIME OF THE POWER STEERING FAILURE I WAS TRAVELING APPROXIMATELY 40MPH AND THE STEERING WAS INCREDIBLY DIFFICULT ESPECIALLY WHEN CAUGHT OFF GUARD. THE POWER STEERING FAILURE AND THE WARNING MESSAGE "POWER STEERING ASSIST FAULT," "SERVICE ADVANCETRAC" I GOT CAME AT THE EXACT TIME AND NO FOREWARNING TO THE FAILURE. I WAS EVENTUALLY ABLE TO SLOW DOWN AND MOVE OFF THE SIDE OF THE ROAD, AFTER TURNING THE CAR OFF AND TURNING IT BACK ON THE POWER STEERING FAILURE WENT AWAY AND THERE WAS NO WARNING MESSAGE DISPLAYED ANY MORE. I TOOK MY VEHICLE TO HILLER FORD IN FRANKLIN WI TO GET INSPECTED. I WAS NOT GIVEN AN ANSWER THAT SAID WHY MY POWER STEERING FAILED. I WAS TOLD THEY FOUND THE FAILURE CODES DURING INSPECTION AND THAT THEY CLEARED THE CODES FROM THE SYSTEM. *TR

UNABLE TO OPEN DRIVER SIDE DOOR FROM INTERIOR DUE TO DOOR HANDLE MALFUNCTION. *TR

I WAS ON MY WAY TO GET MY FORD FUSION INSPECTED AND WENT TO MAKE A LEFT TURN THE POWER STEERING WENT OUT WHICH CAUSE IT DIFFICULT FOR ME TO COMPLETE THE TURN AND I ALMOST HIT A HOUSE WHILE TURNING. MILEAGE IS AT 58250. THIS IS A MAJOR SAFETY ISSUE I HAD MY FOUR OLD SON IN THE CAR WITH ME AND IT COULD HAVE BEEN REALLY BAD. I CONTACTED FORD DEALERSHIP I HAVE AN APPOINTMENT NEXT WEEK FOR THEM TO LOOK AT IT AND I FEEL THEY SHOULD BE RESPONSIBLE FOR THIS. I WOULD UNDERSTAND IF MY MILEAGE WAS HIGHER BUT NOT EVEN 60000 MILES. *TR

TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE DRIVING AT 35 MPH, THE VEHICLE STALLED AND THE ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.

DRIVING ONE DAY HAD JUST TOOK OFF SO WASN'T GOING THAT FAST AN WAS APPROACHING A TURN AND FOUND OUT THAT I HAD TO HOLD THE STEERING WHEEL REAL TIGHT BECAUSE I COULD NOT TURN THE CAR .TRIED TO GET MY CAR FIXED AS A MATTER OF FACT I DID TAKE IT TO A FORD DEALERSHIP AND GOT CHARGED FOR SOMETHING THAT I THOUGHT WAS GOING TO TAKE CARE OF THE PROBLEM BUT DIDN'T THE PROBLEM CAME BACK . MY CAR IS STILL SAYING GET POWER STEERING RACK ADVANCE TRAC SERVICED. TRIED 3 TIMES TO FIX BUT NOTHING SEEMS TO WORK , I NEED YOUR HELP ! *TR

TL*THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 10 MPH, THE POWER STEERING SEIZED AND THE POWER STEERING WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE IT WAS DIAGNOSED THAT THE COMPLETE POWER STEERING ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 62,000. THE VIN WAS NOT AVAILABLE.

IN AUGUST, 2014 WHILE DRIVING ON A RESIDENTIAL STREET AT APPROXIMATELY 30 MPH AND LOST CONTROL OF VEHICLE DUE TO ELECTRIC POWER ASSISTED STEERING (EPAS) SYSTEM FAILURE. I HAD THE VEHICLE TOWED TO A FORD DEALER FOR REPAIR AND THE REPAIR COST WAS $936.39. IN MARCH, 2015 THE SAME THING HAPPENED AND FORD CLAIMS THEY HAVE NO LIABILITY FOR REPAIR OF THE EPAS. THIS EPAS SYSTEM IS DEFECTIVE AND UNSAFE AND FORD SHOULD BE HELD LIABLE AND ACCOUNTABLE. MANY OTHER MODELS WITH THE SAME EPAS SYSTEM HAVE BEEN RECALLED AND THE DEPARTMENT OF TRANSPORTATION HAS OPENED AN INVESTIGATION ON OCTOBER , 2014 FOR THE 2012 FUSION LED BY JEFFREY L. QUANDT, CHIEF OF VEHICLE CONTROL DIVISION OFFICE OF DEFECTS INVESTIGATION . *TR

TL*THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT 10 MPH, THE CHECK ENGINE AND THE POWER STEERING WARNING LIGHTS ILLUMINATED. AS A RESULT, THE CONTACT HAD TO USE EXCESSIVE FORCE TO MANEUVER THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 52,000.

TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE DRIVING AT VARIOUS SPEEDS, THE POWER STEERING WOULD SUDDENLY MALFUNCTION CAUSING THE STEERING WHEEL TO BECOME VERY DIFFICULT TO TURN. THE CONTACT INDICATED THAT THE FAILURE WAS INTERMITTENT AND A WARNING MESSAGE WAS PRESENT INDICATING "STEERING FAILURE". THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 60,000.

WHILE SLOWING UP TO STOP AT INTERSECTION AND PULLING INTO DRIVE GAS GOES WIDE OPEN STICKING. BARELY COULD GET VEHICLE TO STOP. AFTER MAXIUM PEDAL PRESSURE WAS FINALLY ABLE TO GET VEHICLE STOPPED BEFORE WRECKING INTO RD AND OR HITTINGTHE CAR IN MY SISTERS DRIVE. I WAS AFRAID TO DRIVE VEHICLE HOME FROM SISTERS HOUSE TONIGHT. SHE WITNESSED THE INCIDENT AS A PASSENGER IN HER DRIVE. *TR

INITIALLY THE FORD FUSION 2012 WOULD NOT START. TOWED TO SAWGRASS FORD DEALER & THEY FIXED IT. NO MENTION THAT IT WAS A RECALL TO FIX THE THROTTLE BODY. OUR MECHANIC TOLD US. REPAIRED CAR DRIVEN HOME AND NEXT DAY DRIVING AT 50 MPH THE POWER STEERING FAILED. PULLED OVER, RESTARTED AND CONTINUED DRIVING TO OUR MECHANIC WITHOUT POWER STEERING. HE ADVISED THE DEALER SHOULD FIX THIS. THEY REFUSED. WE TRIED TO TRADE IN FOR A FOCUS. REFUSED. WANTED $2000 TO FIX PROBLEM. SOLD TO CAR MAX & WILL NEVER RETURN TO A FORD AGAIN.

THE ELECTRONIC POWER ASSISTED STEERING (EPAS) SYSTEM FAILED. THIS HAS HAPPENED SEVERAL TIMES AND I WAS ABLE TO PULL OVER AND RESTART THE VEHICLE. AFTER RESTARTING THE VEHICLE, IT WAS FINE TO DRIVE BECAUSE THE SYSTEM REBOOT. ON FEBRUARY 21, 2015, THE EPAS WOULD NOT REBOOT AND I COULD NOT STEER THE VEHICLE. THIS COULD HAVE RESULTED IN A SERIOUS ACCIDENT. *JS

TL*THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT WHILE MAKING A RIGHT TURN AT APPROXIMATELY 5 MPH, THE STEERING BECAME DIFFICULT TO MANEUVER AS THE ADVANCE TRACK AND THE SERVICE POWER STEERING WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000. THE VIN WAS NOT AVAILABLE.

RECEIVED A FAULT MESSAGE OF "POWER STEERING ASSIST FAULT", SEVERAL TIMES OVER A 2 WEEK PERIOD. TURNING THE ENGINE OFF THEN ON AGAIN RESET IT. ON MONDAY 2/23/2015 RECEIVED THE SAME MESSAGE BUT COULD NOT GET THE STEERING TO WORK BY TURNING VEHICLE ON AND OFF AGAIN. TOOK IT TO A CERTIFIED FORD MECHANIC WHO IS CURRENTLY REPLACING THE ENTIRE STEERING COMPONENT FOR $2167.00. *TR

THE FUEL NOZZLE GOT STUCK IN THE CAPLESS SYSTEM. NOW I AM DRIVING WITH THE NOZZLE STUCK IN MY TANK NECK. I GOT THE FIRE DEPT TRYING TO REMOVE THE NOZZLE. IT IS REALLY UNSAFE DRIVING WITH THE NOZZLE AND THE CAP NOT PERFECTLY CLOSED. THERE ARE DOZENS OF COMPLAINT OUT THERE ON THE INTERNET AND I WONDER WHY FORD HAS NEVER DONE ANYTHING ABOUT THAT. *TR

I STOPPED AT THE GAS STATION AND GOT BACK IN MY CAR AFTER GETTING GAS AND DROVE OUT OF THE GAS STATION PARKING LOT WHEN MY STEERING WHEEL BECAME VERY HARD TO STEER AND A FEW SECONDS LATER THE ADVANCETRAC LIGHT CAME ON AND REMAINED ON THE ENTIRE DRIVE HOME, AS WELL AS THE WHEEL WAS VERY DIFFICULT TO TURN AND VERY SCARY. I HAVE READ ABOUT MANY OTHERS WITH THIS SAME COMPLAINT ONLINE AND AM WONDERING WHY THIS HAS NOT BEEN RECALLED. THIS IS VERY DANGEROUS. *TR

VEHICLE WAS HIT TWICE ON RIGHT (PASSENGER) SIDE. IMPACT WAS HARD AND CONTINUOUS AND PUSHED THE CAR AGAINST BARRIER WALL ON LEFT SIDE. THE CAR WAS TOTALED. FRONT PASSENGER SIDE DOOR WAS SEVERELY DENTED. NONE OF THE AIR BAGS DEPLOYED ALTHOUGH VEHICLE WAS SUPPOSED TO BE EQUIPPED WITH SIDE AIR BAGS.

POWER STEERING ON MY FORD FUSION 2012 FAILED - I WAS ON A HIGHWAY OFF RAMP AND ALMOST GOT INTO A CRASH AS A RESULT. I HAVE CONTACTED FORD SEVERAL TIMES ABOUT THE ISSUE, THEY SEEM NOT TO CARE. PLEASE HELP AND LOOK IN TO THIS BEFORE I ACTUALLY GET INTO A CRASH AS A RESULT OF THE POWERTRAC STEERING FAILING. I HAVE SEEN FROM ONLINE REPORTS THAT MANY OTHER PEOPLE HAVE THIS PROBLEM. THIS IS NOW THE SIXTH TIME THIS HAPPENED. *TR

I WAS DRIVING ABOUT 30 MPH WHEN SUDDENLY THE STEERING BECAME VERY DIFFICULT, I COULDN'T BRAKE OR ACCELERATE FOR A BRIEF PERIOD. ALL THE WARNING LIGHT CAME ON SAYING SERVICE POWER STEERING NOW, ADVANCED TRACK, LOW TIRE PRESSURE, CHANGE OIL NOW. *TR

I WAS DRIVING ON A HIGHWAY TRAVELING AROUND 65 MPH WHEN SUDDENLY A WARNING LIGHT CAME ON SAYING "POWER STEERING ASSIST FAULT" AND THE STEERING WHEEL BECAME HARD TURN. I MANAGED TO GET OUT OF THE HIGHWAY AND DROVE HOME ON STREETS WITH VERY DIFFICULT AND HARD TO STEER. I SINCE CONTACTED FORD DEALER FOR PROBABLY THERE HAS BEEN A RECALL ON THE PROBLEM, BUT THEY STATED THERE IS NOT AND SINCE MY CAR IS NO LONGER UNDER WARRANTY I NEED TO PAID FOR REPAIRS. I BELIEVE THIS ISSUE SHOULD BE CONSIDER FOR A RECALL, SINCE THE PROBLEM HAPPENED WHILE I WAS DRIVING AND I EASILY COULD HAD BEEN INVOLVED IN AUTOMOBILE ACCIDENT. *TR

WAS DRIVING ON INTERSTATE HIGHWAY, WHEN ALL OF A SUDDEN, THE CAR LOST POWER AND STARTED RAPIDLY COMING TO A STOP. THE WRENCH LIGHT CAME ON. NOTHING HAPPENED WHEN I PUSHED ON THE GAS PEDAL. I COASTED OVER TO THE SIDE OF THE HIGHWAY AND STOPPED. I FELT LUCKY TO GET OFF THE HIGHWAY AND THAT NO ONE HIT ME. AFTER SHUTTING THE CAR OFF, I WAITED A MINUTE OR TWO AND RESTARTED THE CAR. IT SEEMED FINE THEN. DIDN'T HAPPEN AGAIN UNTIL 2 MONTHS LATER. NOW IT HAS HAPPENED 3 TIMES IN THE LAST WEEK. *TR

CAR HESITATES ON ACCELERATION. HAPPENS INTERMITTENTLY BUT SEEMS TO BE MORE PREVALENT IN THE MORNING WHEN FIRST TAKING OFF. EVEN AFTER THE CAR IS WARMED UP AND I STOP FOR A LIGHT AND THEN TRY TO TAKE OFF, IT WILL AT TIMES HESITATE TO THE POINT WHERE I FEEL LIKE I MAY GET REAR-ENDED. *TR

WHILE DRIVING THE POWER STEERING STOPPED WORKING. *TR

WHILE DRIVING ADVANCETRAC WARNING CAME ON ALONG WITH SERVICE POWER STEERING SOON WARNING. I DROVE APPROX 5 MORE MILES BEFORE I GOT TO WORK. WHEN I LEFT WORK IN THE MORNING, THERE WAS NO POWER STEERING IN THE CAR. I HAD THE CAR REPAIRED (DEALERSHIP SAID THE SYSTEM NEEDED RESET) ON FRIDAY THE 16TH AND THE PROBLEM RECURRED ON THE 20TH. I WAS THEN TOLD THE VEHICLE WOULD NEED A NEW PART. I HAD THE CAR SERVICED ON 1/29/15 AND WITHIN 5 MINUTES OF LEAVING THE GARAGE, THE WARNING LIGHTS WERE BACK AND THE POWER STEERING FAILED. I AM CURRENTLY WORKING WITH THE DEALERSHIP TO GET THE ISSUE RESOLVED. *TR

FRONT PASSENGER TIRE WAS LOW AND DROVE THE CAR 1.75 MILES TO SERVICE STATION TO FILL UP. DURING THE DRIVE WARNING MESSAGES TURNED ON - SERVICE ADVANCETRAC & SERVICE POWER STEERING SOON. AFTER STOPPING THE AT A STORE AND RESTARTING THE CAR, NEW MESSAGES TURNED ON - SERVICE ADVANCETRAC & SERVICE POWER STEERING NOW. THE POWER STEERING THEN TURNED OFF AND THE CAR WAS EXTREMELY DIFFICULT TO CONTROL. FORTUNATELY, THE CAR WAS NOT IN A TURN OR ANOTHER STEERING INTENSIVE MANEUVER. *TR

DRIVING POWER STEERING SERVICE LIGHT CAME ON STEERING BECAME HARD COULDN'T TURN WHEEL HIT A SNOW MOUND DAMAGED FRONT BUMPER. *TR

TL*THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE, THE POWER STEERING WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.