2012 Ford Fusion complaints

MY CAR IS HAVING A STEERING ASSIST FAULT. ALMOST HALF A MILLION SIMILAR VEHICLES RECALLED FOR THE SAME ISSUE BUT FORD WON'T FIX THIS UNDER RECALL.

TAKATA RECALL I HAVE MADE NUMEROUS ATTEMPTS WITH THE DEALER TO REMEDY THIS; DEALER "CANNOT GET PARTS/WAITING ON PARTS". FORD HAS GIVEN AUTHORITY FOR ME TO HAVE A RENTAL CAR, BUT I AM PAYING ON MY FORD FUSION, THAT IS A HAZARD TO PASSENGERS. THIS IS UNACCEPTABLE! HONDA AND TOYOTA OWNERS SEEM TO HAVE HAD FIRST PREFERENCE IN THIS MATTER.

TAKATA RECALL THIS HAS BEEN GOING ON FOR OVER 1 1/2 YEARS AND I CANT SELL THE CAR BECAUSE OF THIS RECALL!! WHEN WILL THEW PARTS BE AVAILABLE?? ITS BEEN TO LONG ALREADY FORD SHOULD BE MADE RESPONSIBLE TO BUY THESE BACK !!

WE WERE DRIVING THE CAR AND THE POWER STEERING LOCKED THE CAR DID NOT GIVE US AN ALERT UNTIL THE POWER STEERING FINALLY LOCKED. WE COULD NOT BREAK WE HAD TO QUICKLY SHUT OFF THE CAR AND WE WEREN'T NEAR OUR HOME WHEN THIS OCCURRED

THE POWER STEERING FAILED SUDDENLY WHILE DRIVING.

I CAN'T GET OUT OF MY FORD FUSION, I'VE TRIED THE DRIVER'S DOOR HANDLE, AND IT WON'T OPEN THE DOOR, TOOK TO FORD DEALER, THEY TOLD ME DOOR HANDLE IS BROKEN, NOT UNDER WARRANTEE, I'VE BARELY HAD MY CAR 2 MONTHS, TRIED ROLLING DOWN DRIVER'S WINDOW, AND THE DOOR LOCK HAS JAMMED, TWICE, CAUSING ME A LIFE DEATH SITUATION, WHERE, I WAS LITERALLY TRAPPED IN MY CAR FOR 25 MINUTES, TWICE, NO PHONE OR WATER, AND PASSERBY'S DIDN'T WANT TO GET INVOLVED, JUST TO HELP ME GET MY DOOR UNJAMMED. I WAS SWEATING PROFUSELY, I HAD TO CRAWL OVER THE SHIFTER AND EMERGENCY BRAKE JUST TO GET TO THE PASSENGER DOOR TO GET TO SAFETY, AND WITH A LUMBAR BRACE ON FOR MY 9 COMPRESSED DISCS IN MY BACK AND 7 IN MY NECK, I WAS REALLY SCARED THAT I WOULD DIE IN MY CAR. IT TOOK ME 15 MINUTES TO GET TO THE PASSENGER DOOR AND IN TWICE AD MUCH PAIN TWISTING MY BACK AND NECK, I WAS ON THE VERGE OF HEAT EXHAUSTION FROM A HOT CAR IN AZ WHERE THE OUTSIDE TEMPS GET OVER 108 DEGREES IN THE SUMMERTIME. I WAS DRIPPING WET WHEN I FINALLY FOUND A WAY OUT OF MY CAR. THIS DOOR HANDLE ISN'T COVERED UNDER MY EXTENDED WARRANTEE, AND IT SHOULD BE, FOR PEOPLE ON LOW INCOME SITUATIONS, OR HAVE A RECALL ON THE DOOR LOCK AND HANDLE SITUATION, BECAUSE IT'S A MANUFACTURES DEFECT, BUT, FORD WON'T ADMIT THAT THEY HAVE A SERIOUS SAFETY ISSUE WITH THE DO IT HANDLES BREAKING AND TRAPPING PEOPLE IN THEIR CARS. THIS SHOULD BE A RECALL, SO FORD CAN BE RESPONSIBLE FOR THEIR DEFECT AND REDESIGN IT DIFFERENTLY SO THE DOOR HANDLES DON'T BREAK,AND T

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE VEHICLE WAS TAKEN TO CROWLEY FORD & LINCOLN (225 NEW BRITAIN AVENUE, PLAINVILLE, CT 06062) FOR SCHEDULED MAINTENANCE. THE CONTACT WAS INFORMED THAT THE TIRE ROTATION COULD NOT BE PERFORMED BECAUSE THE LUG NUTS ON ALL FOUR WHEELS COULD NOT BE REMOVED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 35,000.

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. ROBIN FORD (2801 MAIN ST, JEANERETTE, LA) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE DEALER STATED THAT THERE HAD BEEN NO CRASHES AND THE LETTER SHOULD BE IGNORED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE DEALER (CORNING FORD, 2280 SHORT DR, CORNING, CA 96021, 530-824-5434) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *DT *TR

KNOWN ISSUE, SAFETY RECALL FOR SUDDEN LOSS OF POWER STEERING 15S18, 14S06 AND SUPPLEMENT AND15N01 EXTENDED. FORD MOTOR COMPANY WILL ONLY REPAIR THE SAFETY ISSUE IF CERTAIN INTERNAL FAULT CODES ARE PRESENT INDICATING THAT CERTAIN COMPONENTS ARE DEFECTIVE, UNFORTUNATELY THERE ARE MORE COMPONENTS THAT FAIL CAUSING POWER STEERING LOSS, 2 CODES THAT PRESENTED THAT RESULTED IN POWER STEERING LOSS ARE C1277 AND C1963 BUT THESE ARE NOT COVERED BY THE SAFETY RECALL ACCORDING TO FORD. THE ISSUE IS SAFETY AND ALL COMPONENTS THAT CAUSE THE SUDDEN LOSS OF POWER STEERING NEED TO BE COVERED UNDER THE SAFETY RECALL AND REPAIRED AT NO CHARGE TO THE CONSUMER. I BELIEVE THAT FORD IS SKIRTING THEIR RESPONSIBILITY TO REPAIR THE THE DEFECTIVE AUTOS USING THE INTERNAL FAULT CODES AS AN EXCUSE. IT DOESN'T MATTER WHAT CODE IS PRESENT WHEN POWER STEERING FAILS AS THE CODES ARE NOT THE SAFETY ISSUE. THE STEERING GEAR IN THIS FUSION WAS REPLACED 8/2017. THE POWER STEERING FAILED AGAIN AND WAS TOWED TO FORD IN 3/2018, AND THE SOFTWARE WAS UPDATED AT OWNERS EXPENSE AND ONCE AGAIN THE POWER STEERING FAILED AND WAS TOWED TO FORD IN 3/2018 AND ACCORDING TO FORD THE STEERING GEAR WAS REPLACED YET AGAIN AT THE OWNERS EXPENSE, THEN THE NEXT DAY FAILED ONCE MORE AND THE TOWED ONCE MORE TO FORD. FORD CLAIMING THAT THE FIRST GEAR REPLACEMENT CLOSED OUT THE RECALL. THAT IS 4 POWER STEERING FAILURES IN THE SAME CAR. FORD REFUSES TO TAKE RESPONSIBILITY FOR THE DEFECTIVE COMPONENTS AND HAS INSTEAD SHIFTED TO COST TO T

TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE DRIVING 25 MPH, THE POWER STEERING SEIZED AND A TIRE BLEW OUT. THE VEHICLE WAS ABLE TO BE DRIVEN OFF THE ROAD AND TO THE CONTACT'S RESIDENCE. THE MANUFACTURER STATED THAT THERE WAS NO RECALL FOR THE FAILURES; HOWEVER, THERE WAS A CUSTOMER SATISFACTION PROGRAM WHERE THE POWER STEERING WOULD BE COVERED BY A DEALER. THE CONTACT CALLED NAZARETH FORD (4067 JANDY BLVD, NAZARETH, PA 18064, (866) 601-7744) AND WAS INFORMED THAT THE POWER STEERING FAILURE WOULD NOT BE COVERED AND THE CONTACT WOULD BE CHARGED FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 49,500.

TAKATA RECALL THERE SEEMS TO BE TOO GREAT A DELAY IN IMPLEMENTING THIS SERIOUS RECALL ON MY AUTOMOBILE. THE DEALER SAYS THEY HAVE NOT YET RELEASED THE FIX AND ARE ONLY WORKING ON 2006-2009 MODELS.

TL* THE CONTACT OWNED A 2012 FORD FUSION. WHILE PARKING THE VEHICLE IN A PARKING SPACE, THE VEHICLE SURGED AT AN UNKNOWN SPEED, DROVE OVER A CONCRETE MEDIAN, AND CRASHED INTO TWO PLASTIC TANKS. NONE OF THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT TOWED TO A DEALER TO BE DIAGNOSED. THE INSURANCE COMPANY TOWED THE VEHICLE TO A FACILITY, INVESTIGATED THE FAILURE, AND DETERMINED THAT IT WAS DESTROYED. THE DRIVER SUSTAINED INJURIES TO THE NECK, COLLAR BONE, SCARRING TO THE LEFT HAND, LEFT WRIST, AND LEFT ARM AS WELL AS CHEST PAINS FROM THE SEAT BELT RESTRAINING TIGHTLY. THE FRONT PASSENGER ALSO SUSTAINED CHEST PAINS FROM THE SEAT BELT RESTRAINING TIGHTLY. BOTH OCCUPANTS RECEIVED MEDICAL TREATMENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 22,000. *TT THE CONSUMER STATED THE POLICE REPORT STATEMENT WAS INCORRECT. *JS

TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE DRIVING 50 MPH, THE VEHICLE LOST THE ABILITY TO STEER AND THE POWER STEERING FAILURE WARNING INDICATOR ILLUMINATED. THE CONTACT MENTIONED THAT THE VEHICLE NEEDED TO BE DRIVEN IN MANUAL MODE AFTER THE FAILURE. THE VEHICLE WAS TAKEN TO WOODHOUSE FORD (3633 N 72ND ST, OMAHA, NE 68134, (402) 574-2759) WHERE IT WAS DIAGNOSED THAT THERE WAS A STEERING GEAR FAILURE, WHICH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.

TODAY AFTER PARKING AND TURNING OFF MY CAR, I COULD HEAR THE AUTOMATIC LOCKS DISENGAGE BUT MY DRIVER'S SIDE DOOR COULD NOT BE OPENED FROM THE INSIDE. I TRIED TO MANUALLY UNLOCK IT AND IT DOESN'T MOVE, I TRIED USING THE KEY FOB TO LOCK OR UNLOCK THE DOOR AND I TRIED THE AUTOMATIC LOCK BUTTON ON THE DOOR. I HAD TO RESTART MY CAR, ROLL DOWN THE WINDOW TO OPEN IT FROM THE OUTSIDE TO FINALLY GET OUT.

WHILE IN STATIONARY, THE STEERING WHEEL LOCKED UP AND I COULD NOT TURN THE VEHICLE. A MESSAGE APPEARED ON THE DASHBOARD SAYING "SERVICE POWER STEERING NOW." I HAD IT TOWED TO A MECHANIC AND CONFIRMED THAT THERE IS A PROBLEM WITH THE ELECTRONIC POWER ASSIST AND MUST BE REPLACED. HOWEVER, THE STEERING CAME BACK TO NORMAL AFTER A DAY. I FOUND OUT ON FORD'S WEBSITE THAT THERE IS A RECALL (15N01) ISSUED ON THE CAR AND THAT I SHOULD CONTACT A FORD DEALERSHIP TO DIAGNOSE AND SERVICE THE PROBLEM. BUT, THE MECHANICS AT FORD'S DEALERSHIP SAID THAT THEY WERE NOT ABLE TO DUPLICATE THE ISSUE AND THEREFORE, COULD NOT FIX IT UNLESS IT HAPPENS AGAIN.

2012 FORD FUSION. CONSUMER WRITES IN REGARDS TO BEING UNABLE TO UNLOCK DOORS WHILE INSIDE THE VEHICLE. *LD THE CONSUMER STATED THE DOORS COULD ONLY BE UNLOCKED FROM THE OUTSIDE HANDLES. THE MANUFACTURER WAS NOTIFIED, BUT DID NOT OFFER ANY ASSISTANCE. *JS

I WAS DRIVING FROM WORK TO HOME YESTERDAY AND WHEN I TURNED MY RIGHT SIGNAL LIGHTS ON IT IS FLICKERING VERY FAST THAN NORMAL. I WAITED UNTIL I GOT HOME AND TRY TO SEE IF MY TAIL LIGHTS IS WORKING, COME TO FIND OUT IT IS ONLY FLICKERING FAST IN MY DASHBOARD BUT THE TAIL LIGHTS IN MY RIGHT SIDE IS DEAD. WE THEN REMOVE THE TAIL LIGHTS AND FOUND ANOTHER BIG PROBLEM. MY TAIL LIGHTS IS BURNED AROUND THE BASE AND THE OTHER BULB IS BLACK. ALSO, WHEN WE PULL THE BULB A LOT OF STUFF CAME OFF FROM THE BASE LIKE TINY BEADS??. BOTH TAIL LIGHTS IS BURNED DOWN ALTHOUGH THE OTHER LIGHT STILL WORKING. I NOW HAVE CONCERNED WHY THE BULB IS BURNING WITHOUT ANY WARNING WHATSOEVER. I READ ONLINE TO SEE IF THERE IS ANY OTHER CASES COME TO FIND OUT THERE AREN'T MANY. I ENCOURAGE EVERYONE WHO OWNS FORD VEHICLE TO CHECK YOUR LIGHTS OFTEN AND FILE A COMPLAINT LIKE I DID TODAY. WE DECIDED TO SWITCH EACH LIGHT TO SEE IF IT IS DOING THE SAME THING. WHEN I TURN MY SIGNAL ON THE RIGHT SIDE IS WORKING AND THE LEFT SIDE NOW IS NOT WORKING AND IN MY DASH BOARD LEFT SIDE IS FLICKERING REALLY FAST. I THINK ALL CONSUMER NEEDS TO KNOW REGARDING THIS ISSUE AND HOPING THAT THE DEALER WILL NOT CHARGE $56 DOLLARS JUST TO CHECK THE TAIL LIGHTS. THE BAD PART ABOUT MY SITUATION I LIVE ABOUT 25 MINUTES FROM MY JOB AND I PASS PLENTY OF TRAFFIC LIGHT ON MY WAY. I DID NOT REALIZED THAT MY TAIL LIGHTS IS NOT WORKING DURING THE TIME THAT I WAS DRIVING. IT IS VERY DANGEROUS BECAUSE TURNING WITHOUT SIGNAL LIGHT ON IT MAY CAUSE T

FRONT LEFT TRANSMISSION SEAL LEAKING, AXLE SHAFT LOOSE AND DAMAGED, WHEEL INCREASINGLY WOBBLY WITH SPEED. DIRECTLY AND NEGATIVELY AFFECTS BRAKE ROTORS AND PADS AS WELL AS WHEEL KNUCKLE STABILITY AND SHOCK ABSORBER WEAR. CAR IS DANGEROUS TO DRIVE AS STEERING CONTROL HAS DECREASED DRAMATICALLY. THE RUBBER SEAL AROUND THE TRANSAXLE ON THE LEFT (DRIVER SIDE) FRONT WHEEL AXLE HAS BEEN SLICED OPEN FROM THE INSIDE BY METAL SHAVINGS PRODUCED BY THE BAD PRODUCTION OF THE PARTS INCLUDED IN THE AXLE SHAFT ASSEMBLY, CAUSING ABNORMAL WEAR/SHAVING OF THE SHAFT. THE JOINT HAS BEEN COMPLETELY DAMAGED AND IS NOW IN TURN CAUSING DAMAGE TO THE UPPER AND LOWER BALL JOINTS, SHOCK ABSORBER, WHEEL KNUCKLE, STEERING ARM, BRAKE ROTORS, BREAK PADS, THE WHEEL HUB, WHEEL BEARING, TIRE ETC. IT LITERALLY EFECTS THE ENTIRE DRIVER SIDE FRONT SUSPENSION, DRIVETRAIN, AND STEERING COMPONENTS, CONTINUOUSLY DEGRADING THEIR STATE WITH TIME AND MAKING THEM MORE DANGEROUS TO USE/MORE DANGEROUS TO DRIVE THE CAR. NO HISTORY OF ANY DAMAGE HAS BEEN RECORDED ON THIS VEHICLE ON THAT SIDE AND THIS HAS BEEN A FACTORY DEFECT FROM THE BEGINNING, JUST POORLY AND VERY SLOWLY ADDRESSED. BECAUSE IF FORD'S UNTIMELY RESPONSE TO THIS ISSUE, MOST OWNERS ARE FORCED TO DEAL WITH THE ISSUES IN VEHICLES EFFECTED BY THIS FORD FACTORY DEFECT OUT OF THEIR OWN POCKET, WHICH IS UNFAIR.

THE "RACK AND STEERING GEAR IS BROKEN" WHICH IS THE SAME THING AS A RECALL FOR THIS CAR, BUT APPARENTLY DOESN'T APPLY TO MY VIN NUMBER AND THEREFORE IS NOT COVERED. I TOOK IT TO A NON FORD REPAIR CENTER AND THEY CONFIRMED THAT IS WAS THE SAME ISSUE AS STATED IN THE RECALL FOR OTHER 2012 FORD FUSIONS, BUT I HAVE TO PAY ALMOST 2,000 TO GET IT FIXED ON MY OWN. I SPENT 107 DOLLARS GETTING IT LOOKED AT FIRST BY THE OTHER PARTY SINCE MY VEHICLE WAS NOT GIVEN THE RECALL AND I WASN'T INFORMED OF THE ISSUE BEFORE IT HAPPENED AND THEN STILL HAD TO PAY FOR FORD TO FIX IT.

POWER STEERING IS NOT WORKING AT STARTUP SOMETIMES. GET A MESSAGE ON THE DASHBOARD ABOUT "ELECTRONIC STEERING ASSIST FAULT". RESTARTING THE ENGINE SOLVES THE ISSUE. WHY IS THIS CAR NOT UNDER THE RECALL? IT FITS THE DESCRIPTION OF THE RECALL FOR THIS MAKE MODEL AND YEAR. IT DOES NOT HAVE THE V6 ENGINE.

KNOCKING SOUND AND LOOSENESS IN STEERING WHEEL. MY MECHANIC SAYS IT IS THE RACK AND PINION. FORD GARAGE SAYS IT IS NOT COVERED BY RECALL UNLESS IT HAS WARNING SOUND. KNOCKING HAPPENS WHENEVER I AM DRIVING IT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (BURNS FORD, 2001 CHARLOTTE HWY, LANCASTER, SC 29720, (888) 884-7519) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. **TR *TR

ON MAY 23, 2017 VEHICLE HYDROPLANED AND WENT DOWN AN EMBANKMENT. THE DRIVERS SIDE AIRBAG DID NOT DEPLOY. IT WAS ON A CITY STREET. SUFFERED NUMBER 2 FRACTURE OF NECK

TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE DRIVING 65 MPH, THE POWER STEERING MALFUNCTIONED AND THE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO FIND A FAILURE CODE. THE DEALER (KRIEGER FORD, INC, 1800 MORSE RD, COLUMBUS, OH 43229, (614) 888-3320) WAS CONTACTED AND STATED THAT THERE WAS NO RECALL FOR THE POWER STEERING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER CONFIRMED THE DEALER'S INFORMATION AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 136,351.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. REDLAND FORD INC. (1121 WEST COLTON AVE, REDLANDS, CALIFORNIA 92374) WAS MADE AWARE OF THE RECALL AND STATED THAT THE PART WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

THE CAR HAD BEEN PARKED FOR 2 DAYS. I WENT TO TURN THE CAR ON, AND IT WAS IMMEDIATELY CLEAR THAT THE POWER STEERING WASN'T WORKING, AND 'SERVICE ADVANCETRAC' 'SERVICE POWER STEERING NOW' NOTIFICATIONS ARE ON. THIS CAR HAD BEEN RECALLED ALREADY FOR THIS ISSUE, AND CLEARLY WHATEVER THEY DID, DID NOT ACTUALLY FIX THE PROBLEM. HOWEVER, SUNRISE FORD REPAIR TOLD ME THE RECALL WAS NO LONGER ON MY CAR, AND THAT IT A RECALL REPAIR COULD ONLY BE GIVEN IF IT WAS 'UNDER A YEAR AGO', AND 'UNDER 12000' MILES AGO. WHILE I LOOK FOR THE RECEIPT, I DO BELIEVE THIS IS THE CASE BUT IF IT ISN'T, WHY WOULD THIS MATTER IF IT WAS A FAULTY REPAIR DONE IN FREDERICTON, CANADA? AND WAS GOING TO BREAK 1 MILE OVER 12,000 AND A DAY OVER A YEAR, ESSENTIALLY. I WAS 50 MILES AWAY FROM HOME WHEN THIS HAPPENED TO ME, WITH NO CELL PHONE RECEPTION, HAD TO DRIVE OUT OF A CANYON, THEN ONTO HIGHWAYS, WITH ABSOLUTELY NO POWER STEERING AND A VERY DIFFICULT TIME DRIVING THE CAR. AND FORD TOLD ME SINCE THERE WAS NO RECALL ON THE CAR (?) THAT IT WOULD COST 135$ TO EVEN INSPECT THE GOOD! THIS WAS ANTHONY, AT SUNRISE FORD IN NORTH HOLLYWOOD.

STEERING WHEEL LOCKED DOWN IN MY FRONT YARD, RIGHT FRONT LIGHT WENT OUT I WAS TOLD IT WAS A ELECTRICAL PROBLEM AND NOW IT IS THE PASSENGER AIRBAG NOW I AM AFRAID TO DRIVE THE CAR LONG DISTANCE

TAKATA RECALL I DRIVE 6 MILES TO WORK WHEN I GET HOME THE KEY IS SO HOT I CAN HARDLY TOUCH IT. THE KEY HOLE IS JUST AS HOT ?? JUST PURCHASED THIS CAR FROM KEY SCALES FORD ON 7/14/2018.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (CRESCENT FORD TRUCK SALES INC., 6121 JEFFERSON HWY, ELMWOOD, LA 70123, (800)-575-8785) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

POWER STEERING ASSIST FAULT. STARTED CAR STEERING WHEEL WOULD NOT MOVE THEN POWER STEERING ASSIST FAULT CAME ON THE CAR

WHEN I WENT TO ROY O'BRIEN FORD TO GET MY OIL CHANGED I REQUESTED "THE WORKS" WHICH INCLUDES TIRE ROTATION. I WAS ADVISED THAT THEY COULD NOT ROTATE THE TIRES UNLESS I REPLACED THE LUG NUTS. DUE TO A PROBLEM WITH THE LUG NUTS SWELLING, THEY WOLD NOT BE ABLE TO PUT THE LUG NUTS BACK ON. IF THIS IS TRUE I BELIEVE THIS POSES A SAFETY ISSUE IF A HAVE A FLAT WHILE DRIVING. ACCORDING TO ONLINE INFO , THIS PROBLEM IS KNOWN TO FORD.

DURING SUMMER MONTHS WITH AIR CONDITIONING RUNNING, THE CABIN OF THE CAR FILLS WITH HEAVY EXHAUST FUMES WHETHER THE AIR IS RECIRCULATED OR OUTSIDE AIR. DAILY COMMUTE IS LESS THAN 10 MINUTES AND TRAFFIC IS LIGHT. I KEEP MY WINDOWS CLOSED WHEN AIR CONDITIONING IS ON. I HAVEN'T NOTICED THIS PROBLEM IN THE WINTER. I AM WORRIED ABOUT BEING EXPOSED TO DANGEROUS CARBON MONOXIDE LEVELS IN THE CAR. THIS OCCURS EVERY TIME THE CAR IS DRIVEN BOTH ON THE FREEWAY AND SURFACE STREETS.

SUBJECT VEHICLE WAS STOPPED ON A CITY STREET TO MAKE A TURN ANOTHER VEHICLE TRAVELING AT LEAST 35 MPH STRUCK SUBJECT VEHICLE IN REAR. SUBJECT VEHICLE REAR BUMPER AND TRUCK AREA CRUSHED IN ABOUT 18 INCHES. NONE OF THE AIR BAGS IN SUBJECT VEHICLE DEPLOYED. SUBJECT VEHICLE WAS REPAIRED. ONE YEAR LATER SUBJECT VEHICLE WAS TRAVELING SOUTHBOUND AT ABOUT 25 MPH ON SECONDARY HIGHWAY. ANOTHER VEHICLE TRAVELING NORTHBOUND AT ABOUT 25 MPH TURNED LEFT INTO SUBJECT VEHICLE. SUBJECT VEHICLE WAS STRUCK ON FRONT DRIVERS SIDE CONSISTING OF HEADLIGHT AREA AND QUARTER PANEL AREA IN FRONT OF LEFT FRONT TIRE. NONE OF THE AIRBAGS IN SUBJECT VEHICLE DEPLOYED. ALL AIRBAGS IN OTHER VEHICLE DEPLOYED.

LUNGING, NOT GOING INTO GEAR, SHUTTERING, NOT ABLE TO CONTROL SPEED ON ANY TYPE OF HIGHWAY. CAN'T DRIVE IT SAFELY TO GET IT TO THE FORD SERVICE DEPT. CAR IS IN CHARLOTTE, NC. CONTACTED CAPITAL FORD ON N TRYON ST AND HUNTERSVILLE FORD ON STATESVILLE RD. BOTH DEALERS LOOK AT IT FOR 4 OR 5 DAYS AND WE HAVE TO BRING IT TO THEM. IT'S NOT SAFE TO DRIVE.

TL* THE CONTACT OWNS A 2012 FORD FUSION EQUIPPED WITH KUMHO ECSTA 711 TIRES, SIZE: 225/50/R17 (NA). WHILE THE CONTACT WAS REFLATING THE TIRES WITH AIR, HE NOTICED THAT THE TREAD STARTED TO SEPARATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT TIRE FACILITY WHERE THE TIRES WERE REPLACED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS NOTIFIED AND OPENED CASE NUMBER: 15433. THE VEHICLE FAILURE MILEAGE, VIN, AND DOT NUMBER WERE UNAVAILABLE. THE TIRE FAILURE MILEAGE WAS 20,000.

UPON ACCELERATING FROM A ROLLING STOP, THE CAR WILL SPUTTER AND STALL OUT INFREQUENTLY. THE BATTERY AND ALTENATOR HAVE BEEN TESTED AT DIFFERENT PLACES AND ALL HAVE PASSED THE TESTS.

I RECEIVED A RECALL NOTICE REGARDING THE PASSENGER AIRBAG AND THAT I WAS ELIGIBLE FOR A RENTAL CAR UNTIL FORD HAS MY PART. UNFORTUNATELY FORD SAN LEANDRO RENTS FROM ENTERPRISE RENTAL CAR AND I CAN NOT RENT FROM THERE. WHEN I TOLD THE SERVICE MANAGER THE DEAL HE WAS VERY RUDE AND STATED HE WAS SORRY HE COULD NOT DO ANYTHING FOR ME AND HE HAD NO LOANER FORD CARS AT HIS LOCATION. I ASKED HIM WAS I JUST SUPPOSED TO DRIVE MY CAR THAT IS DANGEROUS HE TOLD ME YES BECAUSE IT WAS MY FAULT THAT I COULD NOT RENT FROM THAT RENTAL COMPANY. I STARTED THAT JOURNEY AT 9 AM AND BY 2 PM I CALLED ALL FORD STORES IN THE BAY AREA CALIFORNIA AND NO ONE HAD FORD LENDER CARS. AT HILLTOP FORD IN RICHMOND, CA AFTER FEELING SO DEFEATED I CALLED THEM AND THEY STATED I WILL BE ABLE TO RENT FROM HERTZ AS WELL. WELL I CALLED ALL HERTZ RENTAL CAR LOTS AND THEY DO NOT CARRY A LOT OF FORD CARS AND NO ONE HAD ANY CARS ON THEIR LOT. THIS ALL HAPPENED IN MAY 2018 IT IS NOW JULY 2018 AND I HAVE NO RENTAL, THE AIRBAG IS NOT FIXED AND I'M STILL DRIVING THE CAR THAT STATES IF A ACCIDENT OCCURS THE AIRBAG WILL EXPLODE. I HAVE NO OTHER MEANS OF TRANSPORTATION AND I HAVE TO WORK AND MY GRANDMOTHER HAS CANCER WHICH I HAVE TO TAKE HER TO ALL HER APPOINTMENTS WHICH SHE IS SITTING IN THE PASSENGER SEAT. I'M AFRAID EVERY TIME I'M IN THE CAR OR MY GRANDMOTHER IS BUT WHAT AM I TO DO? NO ONE IS HELPING AND THERE ARE NO AVAILABLE CARS FOR ME. I PAY $371 EVERY MONTH FOR A CAR THAT IS DANGEROUS TO DRIVE AND NO ONE TO HELP WITH TH

MY CAR TAKES ABOUT 2 MINS TO START. THE GAS ACCELERATION GOES FROM NORMAL TO SLOW WHEN I'M DRIVING. I GO INTO REVERSE AND MY CAR STALLS AND JERKS REALLY HARD. WHEN I'M AT A STOPLIGHT OR A STOP SIGN MY CAR WILL ACT LIKE IT'S LOSING POWER AND THE WHOLE CAR SHAKES. THE LIGHTS ON THE DASH COME ON THEN DISAPPEAR DAYS LATER WITH NEW LIGHTS ON SUCH AS CHECK ENGINE DOORS OPEN ECT. THERE ARE TIMES I WILL BE DRIVING AND MY CAR WILL SLOW DOWN ON ITS OWN LIKE I HIT MY BREAKS. WHEN I WAS BACKING UP GOING IN REVERSE THE CAR JERKED AND I HIT SOMEONE HOWEVER IT WAS IN A PARKING LOT. THERE WAS NO DAMAGE TO THE OTHER VEHICLE. WHEN I PUT THE CAR BACK IN DRIVE AFTER I HAD IT IN REVERSE FROM BACKING UP I BACKED UP AGAIN THERE HAS TO BE SOMETHING WRONG WITHIN THE CAR ITSELF. I'M WORRIED ABOUT MY SAFETY AS WELL AS OTHERS. THE MALFUNCTIONING OF THE CAR HAS BEEN GOING ON SINCE ABOUT A MONTH AFTER I GOT IT AND IT'S BEEN ALMOST 2 MONTHS SINCE IT'S BEENIN MY POSSESSION.

STARTING AT 36,000- 120,000 MILES THE CONTROL ARMS WEAR PREMATURELY. GIVEN THE DESIGN OF THE LINKAGE SYSTEM THIS CAUSES THE STEERING TO BIND IN A FASHION THAT CAUSES THE DRIVER TO HAVE TO OVER STEER TO GET THE POWER STEERING TO OVERCOME THE BOUND LINKAGES AND MOMENTARY LOSS OF CONTROL

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (JOE MYERS FORD, 16634 NORTHWEST FWY, HOUSTON, TX 77040, 713-766-3600) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

DRIVER SIDE DOOR WILL NOT OPEN FROM THE INSIDE OR THE OUTSIDE. I FEAR THAT IF IN A COLLISION, I COULD NOT ESCAPE. I SEE THERE WAS A RECALL ON THE 2013- 2015. I FEEL THAT FORD SHOULD CORRECT THIS DEFICIENCY ON MY VEHICLE. THIS IS WHEN VEHICLE IS STATION AND MOVING. THIS HAPPENED IN MARCH AND I THOUGHT THE LOCKS MAY HAVE BEEN FROZEN, AND NOW IT IS HAPPENING AGAIN

DRIVING ON A CITY STREET, POWER STEERING SUDDENLY DISENGAGED. MESSAGE ON DASH SAID 'SERVICE POWER STEERING NOW.' I WAS ABLE TO MANUALLY STEER SAFELY HOME. CONTACTED FORD CUSTOMER SERVICE AND WAS TOLD THAT THE SAFETY RECALL ONLY APPLIES TO CARS WITH LESS THAN 150K MILES. SINCE THE PREVIOUS OWNER HAD DRIVEN MORE THAN THAT, THE CAR IS SUDDENLY SAFE!? HOW CAN A SAFETY RECALL EXPIRE? FORD WANTS $2000 TO REPAIR A DESIGN DEFECT.

WHILE DRIVING MY POWER STEERING FAILED, THEN PROCEEDED TO LOCK UP ONCE I PULLED THE CAR OVER. COULD NOT MOVE THE STEERING WHEEL AT ALL, HAD TO GET THE CAR TOWED.

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE CANISTER PURGE VALVE WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. CAPITAL FORD (4900 CAPITAL BLVD, RALEIGH, NC) WAS CALLED AND INFORMED THE CONTACT OF CUSTOMER SATISFACTION PROGRAM NUMBER: 16B38 (POWERTRAIN CONTROL MODULE REPROGRAMMING AND CANISTER PURGE VALVE INSPECTION). THE CONTACT WAS INFORMED THAT THE VIN WAS NOT APPLICABLE TO THE PROGRAM. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT NHTSA WAS RESPONSIBLE FOR RECALLS BEING ISSUED. THE CONTACT WAS REFERRED TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 94,015.

HI MY DOOR HADLES ON MY 2012 FORD FUSION ARE LOOSE AND STICKING OUT CAN NOT LOCK DOORS MANUELY OR WITH KEY. CALLED FORD NOT ON RECALL,BUT 2013 AND 2014 ARE. THIS IS A FORD DEFECT AND I THINK THEY SHOULD HAVE TO RECALL THIS.I NOW HAVE TO PAY FOR THEIR DEFECTED PROBLYM NOT RIGHT TY

YESTERDAY ON JULY 15, 2018 THE POWER STEERING ON MY CAR WENT OUT WHILE I WAS DRIVING TO THE STORE. IT FLASHES ON THE DASH TO SERVICE POWER STEERING NOW. I'VE SEE. ONLINE THAT THEIR WAS A RECALL BEFORE IN 2015 ON MY CAR FOR THE POWER STEERING BUT WHEN I WENT TO FORD THEY SAID THERE WAS NO RECALL. IT IS COMPLETELY UNSAFE TO BE DRIVING AND ALL SUDDEN THE STEERING WHEEL IS TIGHT AND HARD TO TURN!

TAKATA RECALL SINCE AT LEAST 2016, FORD MOTOR COMPANY HAS NOTIFIED ME ABOUT THE TAKATA AIRBAG RECALL. I HAVE CONTACTED MY LOCAL DEALER AND THE NUMBERS FOR FORD CORPORATE ON SEVERAL OCCASIONS AND HAVE BEEN INFORMED THE PARTS ARE STILL NOT IN. I HAVE A SON WITH SPECIAL NEEDS, AND AM IN CHARGE OF ALL TRANSPORTATION FOR HIM AND HIS STAFF. I DO NOT FEEL COMFORTABLE DRIVING WITH SOMEONE IN THE PASSENGER SEAT, AND THUS, THE LACK OF THIS PART HAS SEVERELY NEGATIVELY IMPACTED MY SON'S QUALITY OF LIFE AND INCONVENIENCED SCHEDULING TREMENDOUSLY. I LOVE MY CAR COMPLETELY, BUT SOMETHING NEEDS TO BE DONE ABOUT THIS RECALLED PART.

FORD COMPANY SENT OUT A RECALL STATUS NHTSA RECALL NUMBER 17V024, PASSENGER AIRBAG INFLATOR REPLACEMENT ON JANUARY 10, 2017. IT IS NOW JULY 11, 2018 AND I HAVE NOT BEEN ABLE TO HAVE MY CAR SERVICE DUE TO NO PARTS. IHAVE BEEN CALLING EVERY WEEK AND I AM TOLD THAT THE REPLACEMENT PARTS HAVE NOT BEEN SENT BY FORD, CALL THE HEAD QUARTERS. I JUST WANT MY CHILDREN AND PASSENGERS TO BE SAFE IN MY CAR.

I RECEIVED MY FIRST RECALL FOR THIS TAKATA AIRBAG RECALL BACK IN MARCH 2017, MEANWHILE THE RECALL WAS ACTUALLY FIRST PUT OUT IN JANUARY 2017. I WAS NOT OFFERED ANY REMEDY FOR THIS SITUATION UNTIL JUNE 2018 WHEN I WAS OFFERED A RENTAL CAR UNTIL PARTS ARE AVAILABLE. THE SOLUTION OFFERED BY FORD IN THE INTERIM WAS TO NOT DRIVE THE VEHICLE AND HAVE THE LARGEST PERSON SIT AS FAR BACK AS POSSIBLE IF THE CAR WAS TO BE USED IN THE PASSENGER SEAT. CURRENTLY, I AM STILL WAITING FOR REPLACEMENT PARTS AND MY CAR IS SITTING, AS I AM REQUIRED BY FORD TO NO LONGER DRIVE IT, BUILDING UP RUST AND OTHER PROBLEMS. TRULY UNACCEPTABLE THAT FORD HAS NOT BEEN HELD RESPONSIBLE FOR THE DANGER THEY HAVE PUT ALL OF THEIR CUSTOMERS IN. A DISGRACE!