2012 Ford Fusion complaints

AT THE APPROACH OF A STOP AT ABOUT 20 MPH OR LESS, WHEN DEPRESSING THE BRAKE PEDAL TO STOP THE BRAKE PEDAL GOES ALL THE WAY TO THE FLOOR FOR NO REASON AND CAR WILL NOT STOP AND AT TIMES PUTTING ME AND ANY PASSENGERS IN GREAT DANGER. THIS HAS HAPPENED MANY TIMES, MOST OFTEN WHEN PULLING OUT OF THE GARAGE BUT MOST RECENTLY HAS OCCURRED AT 3 DIFFERENT INTERSECTIONS AND 2 TIMES ALMOST T/BONED IN THE MIDDLE OF A BUSY INTERSECTION. AT WHAT POINT DOES IT TAKE FOR ME TO OR MY ONLY DAUGHTER TO DIE BECAUSE FORD WON'T STEP UP TO THE PLATE AND ADMIT THEY HAVE AN ISSUE WITH THE BREAKING SYSTEM ON THESE CARS? I HAVE HAD IT TO THE FORD SHOP AND I HAVE ALSO A CASE # RECORDED TO FORD. IT IS TIME FOR FORD TO TAKE ACTION AND RECALL THIS TYPE OF CAR BEFORE THERE IS AN UNNECESSARY DEATH RELATED TO THEIR NEGLIGENCE.

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT THE EPS FAILED WITHIN TWO MONTHS OF BEING REPAIRED PER AN UNKNOWN MANUFACTURER RECALL. THE CONTACT STATED THAT THE EPS WARNING INDICATOR FLASHED, BUT THEN REMAINED ILLUMINATED AND THE STEERING WHEEL SEIZED. THE DEALER (LANCE CUNNINGHAM FORD, 4101 EAST CLINTON HIGHWAY, KNOXVILLE, TN 37912, 865-687-2100) REFUSED TO PROVIDE A PERMANENT REMEDY. THE CONTACT INFORMED THE DEALER AND THE MANUFACTURER THAT THE RECALL REMEDY FAILED TO PROVIDE A SOLUTION AND THE VEHICLE WOULD NEED TO BE DIAGNOSED AND REPAIRED. THE CONTACT ALSO INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN A 12,000 MILE WARRANTY. THE FAILURE MILEAGE WAS NOT AVAILABLE.

2012 FORD FUSION. CONSUMER WRITES IN REGARDS TO TAKATA AIRBAG SAFETY RECALL. *LD *JS

TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE DRIVING 40 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE VEHICLE WAS ABLE TO COAST TO THE SIDE OF THE ROAD AND WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN ANY RECALLS . THE CONTACT WAS REFERRED TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 83,000.

I HAVE HAD SEVERAL BRAKE FAILURES WHERE THE PEDAL WENT NEARLY TO THE FLOOR BEFORE THE BRAKES ENGAGED. THIS HAS ALWAYS OCCURRED AFTER A SUDDEN STOP, OR WHEN BRAKING IN A TURN. THIS TIME IT HAPPENED WHILE TRYING TO AVOID AND OBJECT THAT FLEW OFF THE BACK OF A TRUCK. AFTER PREVIOUS EVENTS I WAS ABLE TO BRING THE PEDAL BACK TO NORMAL BY PUMPING IT HARD A FEW TIMES, THIS TIME IT DIDN'T WORK. I DID SOME RESEARCH AND DISCOVERED THAT THIS WAS A COMMON, AND VERY DANGEROUS, OCCURRENCE. BEING AN ENGINEER, I DECIDED TO LOOK INTO IT FURTHER. WHAT I FOUND WAS THAT A COMPONENT IN THE ABS CONTROL, A DUMP VALVE, WAS FAILING TO CLOSE AFTER AN ABS EVENT. THIS IN ITSELF IS VERY DANGEROUS, BUT THE FACT THAT THE SYSTEM DOESN'T SEND OR RECORD AN ERROR IS INEXCUSABLE. MY RESEARCH HAS LED ME TO CONCLUDE THAT THIS IS A DESIGN FLAW IN THE CONTROL UNIT. THE FACT THAT IT DOESN'T POP AN ERROR IS VERY SUSPICIOUS. FORD HAS KNOWN ABOUT THIS FLAW FOR A LONG TIME, AND IT AFFECTS ALL MODEL YEARS FROM 2005-2012. I ALSO FOUND OUT THAT THE PROBLEM WAS BEING INVESTIGATE (BY YOU I ASSUME), BUT ONLY INCLUDES MODEL YEARS FROM 2005-2010. IT DOES IN FACT INVOLVE ALL OF THE FIRST GENERATION FUSIONS. IN INVESTIGATING FURTHER, I DISCOVERED THAT FORD ENGINEERS NOT ONLY KNEW ABOUT THE PROBLEM. THEY DISCOVERED WHAT WAS CAUSING IT. IT SEEMS THERE IS AN INCOMPATIBILITY OF SOME OF THE INTERNAL (WETTED) COMPONENTS AND THE BRAKE FLUID. A CHEMICAL REACTION OCCURS, OVER TIME, CAUSING THE DEVELOPMENT OF A GEL LIKE MATERIAL THAT CAUSE

THE ELECTRICAL STEERING HAS GONE OUT IN MY CAR. I CALLED FORD AND THEY REFUSE TO DO ANYTHING ABOUT THIS. I FIND THIS UNACCEPTABLE SINCE THEY CURRENTLY HAVE RE ALL'S ON 2012 FORD FUSIONS FOR THIS EXACT ISSUE. MY LIFE AND MY DAUGHTERS COULD BE IN DANGER BEHIND THEM NOT TAKING RESPONSIBILITY AND FIXING THIS JUST BECAUSE IT'S NOT ON THAT PARTICULAR VIN #

FORD FUSION SAFETY RECALL 15S18 POWER STEERING ASSIST.I WAS DRIVING DOWN THE HIGHWAY WHEN AN ALERT APPEARED ON THE DASH THAT I NEEDED TO SERVICE THE POWER STEERING IMMEDIATELY/SERVICE "AUTOTRAC" I HAD MY CAR TOWED TO A LOCAL MECHANIC WHO TOLD ME THAT THE REPAIR NEEDED STEMMED FROM A RECALL THAT OCCURRED FOR MY VEHICLE.I CALLED THE DEALERSHIP I PURCHASED MY CAR FROM, SANTA FE FORD ALACHUA FL. I WAS INFORMED BY THEM THAT THERE WAS NOTHING THEY COULD DO TO HELP ME IN THE REPAIR BUT TOLD ME TO REACH OUT TO MY LOCAL FORD DEALERSHIP AS SANTA FE FORD IS 80 MILES AWAY. I THEN HAD MY CAR TOWED FROM THE MECHANIC'S SHOP TO NICK NICHOLAS FORD IN INVERNESS FL. THE SERVICE MANAGER AT NICK NICHOLAS INFORMED ME THAT THERE WAS NO RECALL SHOWING FOR MY VEHICLE AND I SHOULD REACH OUT TO FORD CUSTOMER SERVICE HOTLINE AND FILE A CLAIM WITH THEM. UPON FILING MY CLAIM WITH FORD DIRECTLY, THEY TOLD ME THAT MY VEHICLE HAD BEEN BROUGHT IN TO SATISFY THE POWER STEERING RECALL IN 2015 IN MIAMI, FL AND THERE WAS NO EXTENDED WARRANTY ON THE RECALL. I PROCEEDED TO HAVE NICK NICHOLAS CONDUCT THE REPAIRS. I PAID NICK NICHOLAS $138.57 ON 3/29/18 TO "UPDATE THE SOFTWARE" FOR MY POWER STEERING. I DROVE MY CAR FOR MONTHS AFTER THE SOFTWARE UPDATE. ON 6/7/18 I WAS DRIVING MY CAR TO WORK WHEN THE ALERT APPEARED ON MY DASH SAYING "SERVICE POWER STEERING IMMEDIATELY" AND IT WAS AT THIS POINT I LOST ALL POWER STEERING. I WAS ABLE TO GET MY CAR OFF OF THE HIGHWAY AND INTO MY PLACE OF WORK. I CONTACTED THE SERVICE MANA

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE POWER STEERING ASSIST INDICATOR ILLUMINATED AFTER THE FAILURE OCCURRED. THE CONTACT SPOKE WITH AUTO NATION FORD ST. PETERSBURG (2525 34TH STREET NORTH, ST PETERSBURG, FL 33713, 727-231-1323) AND WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

I OWN A 2012 FORD FUSION VIN:[XXX]. THE 2012 FUSION HAS A SAFETY RECALL 15S18 DUE TO A KNOWN ISSUE WITH THE POWER STEERING CONTROL MODULE SHORTING OUT AND CAUSING THE POWER STEERING TO FAIL WHILE THE VEHICLE IS IN MOTION. WHILE "MANUAL" STEERING IS STILL POSSIBLE, THE FORCE NEEDED TO EXERT ON THE STEERING WHEEL IS IMMENSE, JUST TO BE ABLE TO CHANGE LANES. WHEN THE POWER STEERING GOES OUT ON A TURN, IT IS NEARLY IMPOSSIBLE TO CONTROL OF THE VEHICLE. THIS IS A SERIOUS AND VERY DANGEROUS KNOWN ISSUE. I HAVE BEEN EXPERIENCING THIS KNOWN ISSUE COVERED UNDER YOUR SAFETY RECALL 15S18 FOR OVER 2 YEARS. I HAVE TAKEN IT TO THE QUALITY AUTO MALL DEALERSHIP SEVERAL TIMES TO HAVE THE SYSTEM LOOKED AT SO THEY COULD FIND THE PROBLEM AND FIT IT UNDER THE TERMS OF THE SAFETY RECALL 15S18. EACH TIME I TOOK IT IN FOR SERVICE, THE DEALERSHIP WAS NOT ABLE TO DUPLICATE THE ISSUE AS IT ONLY HAPPENS INTERMITTENTLY, AND I HAVE NOT BEEN ABLE TO ?MAKE? THE POWER STEERING FAIL ON DEMAND. LAST WEEK, THE POWER STEERING ABRUPTLY FAILED AGAIN. I ONCE AGAIN TOOK THE VEHICLE INTO THE QUALITY AUTO MALL DEALERSHIP . THE VEHICLE NOW HAS EXCEEDED THE 150,000-MILE EXTENDED COVERAGE TO BE INCLUDED IN THE SAFETY RECALL 15S18. MIRACULOUSLY, THIS TIME, THE SERVICE TECHNICIAN WAS ABLE TO DUPLICATE THE ISSUE, AND VERIFY THAT THERE IS INDEED A PROBLEM WITH THE POWER STEERING CONTROL MODULE. NOW, THOUGH, THERE IS NO COVERAGE FOR THE KNOWN ISSUE COVERED BY THE SAFETY RECALL 15S18 DUE TO THE AGE AND MILEAGE OF MY VEHICLE. I

TAKATA RECALL: AIR BAG WARNING LIGHT ON; TECHNICIAN SAYS ITS THE PASSENGER AIR BAG. WARNING STAYS ON WHEN DRIVING.

TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE DRIVING 35 MPH, THE POWER STEERING FAILED WITHOUT WARNING AND THE VEHICLE BECAME DIFFICULT TO STEER. GLENN FORD (4080 LEXINGTON RD, NICHOLASVILLE, KY 40356, (859) 587-9020) WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS GIVEN CONFLICTING INFORMATION AS TO WHETHER OR NOT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING); HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS ALSO NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 139,000. THE VIN WAS NOT AVAILABLE.

SINCE OWNING THE VEHICLE THERE HAVE BEEN INSTANCES WHERE THE POWER STEERING ASSIST WARNING WOULD FLASH ON MY DASH, TYPICALLY DURING COLD WEATHER. I COULD TURN THE CAR OFF AND THEN BACK ON AND THE ISSUE RESOLVED ITSELF. I PURCHASED THE VEHICLE IN LATE 2012. IT HAPPENS WHEN I GO TO START IT AFTER IT SITTING OVERNIGHT OR WHILE I AM AT WORK FOR 8 HOURS. AS OF YESTERDAY (6/18) I BEGAN HAVING TROUBLE WITH THE POWER STEERING WHEN I WENT TO LEAVE WORK AND DRIVE HOME. I TURNED THE CAR OFF AND TURNED IT BACK ON AND THE ISSUE ONCE AGAIN RESOLVED ITSELF. THIS MORNING (6/19) I WENT TO START MY CAR TO LEAVE FOR WORK AND THE POWER STEERING ASSIST/ADVANCETRAC MESSAGE FLASHED ON MY DASH. THE ADVANCETRAC NOTIFICATION IS NEW, IT NEVER HAPPENED UNTIL THIS MORNING. I HAVE NO POWER STEERING WHATSOEVER. I HAVE READ MULTIPLE REPORTS OF THIS HAPPENING TO OTHER FUSIONS OF THE SAME YEAR AS MINE. THE DEALERSHIP TOLD ME THAT IT WOULD BE $1500+ TO REPAIR THIS. IT IS AN ONGOING ISSUE THAT HAS BEEN HAPPENING SPORADICALLY SINCE THE VEHICLE WAS PURCHASED.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PARTS TOD DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (FUTURE FORD LINCOLN OF CONCORD, 2285 DIAMOND BLVD, CONCORD, CA 94520, (888) 415-4242) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (SAM GALLOWAY FORD LINCOLN, 1800 BOY SCOUT DR., FORT MYERS, FL 33907, (239) 936-2193) HAD BEEN UNABLE TO VERIFY WHEN THE REMEDY AND PARTS WOULD BE SUPPLIED FROM THE MANUFACTURER. THE MANUFACTURER WAS CONTACTED TO DETERMINE IF THEY COULD VERIFY WHEN THE PARTS WOULD BE SUPPLIED TO THE DEALER. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT *TR

DRIVING CAR AND SERVICE POWER STEERING NOW FLASHES AND CAR BECOMES HARD TO STEER--COULDN'T TURN.

WHILE TURNING ONTO A HIGHWAY MY CAR BEGAN TO LURCH. I PULLED OVER AND HAD ASSUMED THERE WAS AN ISSUE WITH MY BRAKES. AS A PRECAUTION, I HAD THE CAR TOWED BACK TO MY HOME. I THEN TOOK THE CAR TO AN AUTO SHOP TO HAVE THE BREAKS INSPECTED. THE TECHNICIAN TOLD ME THAT THE BREAKS WERE FINE BUT THAT HE HAD FOUND THE FOLLOWING CODES: C1963, C1963-EO, AND C1278-20. I DISCOVERED THAT THERE WAS A RECALL FOR STEERING RELATED ISSUES WITH 2012 FORD FUSIONS. WHILE AT A FORD DEALERSHIP I WAS TOLD MY CAR DID NOT APPLY TO THE RECALL AND WAS QUOTED $3,800 FOR THE REPAIR. I WAS TOLD THE CAR WAS NOT SAFE TO DRIVE AND THAT THE WHEEL COULD COME OFF WITHOUT NOTICE.

I'VE HAD MY BRAKES SERVICED MULTIPLE TIMES, BUT MY BRAKE PEDAL KEEPS FAILING AND GOING ALL THE WAY DOWN TO THE FLOOR.

SERVICE POWER STEERING NOW" AND " SERVICE ADVANCETRAC" ERROR'S OCCURRED AT THE SAME TIME. VEHICLE WAS STATIONARY WHEN THIS HAPPENED

A COUPLE DAYS AGO, I GOT TO WORK AND THE FRONT, DRIVER-SIDE DOOR WOULD NOT OPEN FROM THE INSIDE. IT UNLOCKS JUST FINE, BUT THE ONLY WAY TO OPEN IT IS TO ROLL DOWN THE WINDOW AND OPEN IT FROM THE OUTSIDE.

THE FRONT, PASSENGER-SIDE DOOR DOES NOT LOCK ALL THE TIME. TO GET IT TO LOCK, YOU HAVE TO HOLD THE DOOR LATCH CLOSED AND MANUALLY PRESS THE LOCK LEVER ON THE DOOR. LOCKING IT WITH THE FOB DOESN'T WORK, NOR DOES PRESSING THE LOCK SWITCH (THAT NORMALLY LOCKS ALL THE DOORS IN THE CAR).

S10 APPROPRIATE HANDLING - LETTER TO THE SECRETARY EXPRESSING CONCERNS WITH THE TAKATA AIRBAG RECALL. *LD *JS

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED PASO ROBLES FORD-LINCOLN (2401 OAKWOOD ST, PASO ROBLES, CA 93446, (805) 239-3673) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND INFORMED THE CONTACT THAT A LETTER WOULD BE MAILED WHEN THE PART BECAME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

DRIVING AT A SPEED OF AROUND 35MPH, THE POWER STEERING AND ADVANCTRAC WARNING LIGHT CAME ON. DRIVING WAS OKAY. PARKED CAR, TURNED IT OFF AND THEN BACK ON, POWER STEERING SERVICE NOW LIGHT CAME ON AND LOSS OF STEERING OCCURRED. CAR WAS TOWED TO NORTH HAMPTON, NH FORD... POWER STEERING WAS COMPLETELY REPLACED [ALONG WITH 4 BRAKE PADS]. LESS THAN 3 WEEKS LATER, SAME INDICATOR WARNING CAME ON WHILE DRIVING ON THE HIGHWAY ~50MPH. BROUGHT BACK TO RAYNHAM, MA FORD DEALERSHIP... THEY REPLACED FRONT STRUTS, O2 SENSOR, RESET COMPUTERS... HAD THE CAR BACK LESS THAN A FULL DAY... SAME POWER STEERING WARNING/ADVANCTRAC WARNING CAME ON WHILE DRIVING A BACK ROAD UNDER 30MPH... TURNED CAR OFF, TURNED BACK ON, POWER STEERING COMPLETELY GONE AGAIN. IT WAS COMPLETELY REPLACED LESS THAN A MONTH AGO. NOW EXPENSES OVER $5K FOR REPAIRS, AND THE CARS STEERING IS GONE. WAITING FOR DEALERSHIP TO DIAGNOSE THIS TIME. SEARCHED BY VIN FOR RECALLS THE FIRST GO ROUND, AND NOTHING CAME UP.... NOW IT LISTS AN EPAS STEERING EFFORTS... WHICH THROUGH RESEARCH SHOWS HAS BEEN OUT FOR A WHILE, SO WHY WAS THIS NOT LISTED FOR MY CAR BEFORE!?

WHEN DRIVING THE VEHICLE ON AN INCLINE, OR THE ENGINE IS UNDER LOAAD, THE TEMPERATURE GAGUE GOES UP, BUT AS SOON AS I COME OUT OF IT, THE TEMPERATURE RETURNS TO NORMAL. I HAVE HAD IT TESTED AND IT IS NOT ACTUALLY OVERHEATING. HAVE A NEW WATER PUMP, THERMOSTAT, SENSOR AND RADIATOR. ALSO, THE CAR SYMBOL ON THE INSTRUMENT PANEL IS ON AND ALL DOORS AND TRUNK ARE CLOSED. HAD TO TAKE IT TO THE DEALER, THEY'VE DETERMINED IT IS ELECTRICAL AFTER THE "DIAGNOSTIC", BUT ARE STILL TROUBLE SHOOTING AFTER A WEEK TO DETERMINE THE EXACT CAUSE.

TAKATA RECALL. TO DATE I STILL HAVE THE DEFECTIVE AIRBAG IN MY VEHICLE AND RECEIVED A LETTER ON JUNE 2, 2018 THAT RESOLUTION IS STILL PENDING AND THEY ARE OFFERING A RENTAL CAR INDEFINITELY. I DO NOT FEEL THAT THIS IS ADEQUATE. RENTAL CAR AGENCIES HAVE BASE MODEL VEHICLES AND DO NOT HAVE NEAR THE FEATURES MY FUSION INCLUDES. OUR STATE REQUIRES HANDS FREE MOBILE DEVICE USAGE AND THE RENTAL CARS ARE NOT EQUIPPED FOR THIS UNLESS YOU RENT A HIGHER END MODEL. I WAS ALSO ADVISED BY MY LOCAL DEALER THAT THE RENTAL HAD TO BE REAUTHORIZED EVERY 30 DAYS. THIS IS A HUGE INCONVENIENCE BUT THE ONLY OTHER OPTION IS TO GAMBLE ON THE AIRBAG AND POTENTIAL INJURY. THIS CAR HAS BEEN IMPECCABLY MAINTAINED WITH ALL MAINTENANCE DONE THROUGH MY LOCAL FORD DEALERSHIP. I FEEL THAT ALL OF THE MONEY I'VE INVESTED IN BOTH THE VEHICLE AND ITS MAINTENANCE ARE NOW WASTED. IT HAS BEEN MORE THAN A YEAR SINCE THIS RECALL WAS ISSUED AND IT IS CLEAR FORD IS UNABLE TO REMEDY IT. AT THIS POINT FORD SHOULD BE REQUIRED TO BUY BACK THIS CAR WITH A SUITABLE AMOUNT OF COMPENSATION FOR THE LOSS OF MY INVESTMENT.

TAKATA RECALL REMEDY IS STILL UNAVAILABLE AFTER MORE THAN A YEAR SINCE I RECEIVED THE NOTICE OF THE TAKATA RECALL. I'M CONCERNED ABOUT THE SAFETY OF MY PASSENGERS OR THE DECREASE OF THE VEHICLE'S VALUE IN CASE I WOULD TRY TO SELL IT.

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT THERE WAS AN ELECTRICAL FAILURE CONCERNING THE ELECTRONIC POWER STEERING (EPS). INITIALLY, THE EPS WARNING INDICATOR HAD NOT ILLUMINATED; HOWEVER, AS THE FAILURE PROGRESSED, THE WARNING INDICATOR KEPT FLASHING. THE CONTACT STATED THAT THE STEERING WHEEL WAS HARD TO MANEUVER IN EITHER DIRECTION WHEN THE FAILURE OCCURRED. A DEALER HAD NOT BEEN CONTACTED FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 133,440.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. TERREBONNE FORD LINCOLN (339 ST CHARLES ST, HOUMA, LA 70360, (985) 876-5100) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BOB THOMAS FORD INC. IN HAMDEN, CONNECTICUT WAS MADE AWARE OF THE RECALL AND STATED THAT THE PART WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL, TAKATA HAS FAILED TO PROVIDE THE PARTS TO FORD TO REPAIR THEIR DEFECTIVE AIRBAG INFLATORS FOR OVER 1 YEAR. TAKATA'S FAILURE PUTS MY FAMILY & I AT RISK OF PERSONAL INJURY.

ON INTERSTATE 59 ALABAMA CAR WENT DEAD LOSED ALL POWER BATTERY LIGHT CAME ON A SECOND GOT OFF ROAD TRIED TO CRANK TURNED KEY ON AND CAR KEPT GRINDING LIKE IT WAS TRYING TO CRANK WITHOUT TOUCHING KEY HAD TO TURN IT TO OFF TO STOP IT FROM TRYING TO CRANK SET THERE FOR 30MIN THEN STARTED.. GOT HOME 30 MILES LATER. STARTED OFF THIS MORNING DIED AGAIN 2 BLOCKS FROM HOUSE. SAME THING AGAIN

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT ALL THE DOOR HANDLES FAILED TO OPEN THE DOORS FROM INSIDE THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE WINDOWS NEEDED TO BE OPENED IN ORDER TO OPEN THE DOORS FROM THE EXTERIOR HANDLES. THE CONTACT CALLED FUTURE FORD OF CLOVIS AT 559-862-1570 (920 W SHAW AVE, CLOVIS, CA 93612) AND WAS INFORMED THAT THERE WAS NO RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS UNKNOWN.

WHILE DRIVING 70MPH ON THE HIGHWAY OUR VEHICLE WAS SUDDENLY SMASHED INTO BY ANOTHER VEHICLE. THE OTHER VEHICLE SMASHED INTO US AT 45 DEGREE ANGLE AND FROM BEHIND ON THE DRIVER'S SIDE OF OUR VEHICLE WHILE GOING APPROX. 70MPH ITSELF. THE OTHER VEHICLE HIT OUR VEHICLE PRECISELY WHERE OUR VEHICLE'S OWNER'S MANUAL DESCRIBES OUR SIDE IMPACTS AIR BAG SENSORS TO BE BUT OUR DRIVER'S SIDE AIRBAG DID NOT DEPLOY. NO AIRBAGS DEPLOYED AT ALL. FORD MOTOR COMPANY HAS SERVICED OUR DRIVER'S SIDE AIRBAG SEVERAL TIMES, AND IN THIS CASE JUST WEEKS PRIOR TO OUR ACCIDENT AND DEPLOYMENT FAILURE. FORD HAS SERVICED OUR DRIVER'S SIDE AIRBAG ON 3 SEPARATE OCCASIONS, 2 OF WHICH WE HAVE DOCUMENTATION FOR. THE MISSING DOCUMENTATION IS THE RESULT OF A CHANGE IN OWNERSHIP OF ONE OF THE DEALERSHIPS, AND CHANGE IN COMPUTER RECORDS.

TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE ATTEMPTING TO MAKE A LEFT TURN, THE STEERING WHEEL SEIZED. THE DEALER (DON HINDS FORD INC., 12610 FORD DR., FISHERS, IN 46038) STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING) AND COULD NOT REPAIR THE VEHICLE. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 182,000.

IT WAS A CHAIN-COLLISION. THE LEXUS IN FRONT OF ME SLAMMED INTO AN ACURA, AND I SLAMMED INTO THE LEXUS AT ABOUT 50MPH. SEVERE DAMAGE TO MY CAR (IT HAS BEEN DEEMED A TOTAL LOSS BY INS.) WE WERE SOUTHBOUND ON I-35 NEAR THE CONTINENTAL EXIT IN DALLAS TEXAS ON SUNDAY MAY 13 2018 AT ABOUT 3PM.

I WAS CHECKING THE LUG NUT TORQUE ON MY WHEELS AND THE 19 MM AND 3/4" SOCKET WOULD NO LONGER FIT. I CHECKED WITH THE TIRE SHOP THAT RECENTLY ROTATED MY TIRES, AND THEY CONFIRMED THAT THE LUG NUTS WERE SWOLLEN. THEY AND LATER I HAD TO USE A HAMMER TO BANG ON SOCKETS ON SOME OF THE LUG NUTS. I HAD TO BUY REPLACEMENT LUG NUTS AND REPLACE THEM MYSELF. THIS ISSUE WAS FOUND WHILE THE VEHICLE WAS STATIONARY, BUT IT COULD BE A SAFETY ISSUE IF A CAR GETS A FLAT ON A DESERTED ROAD AND ONE CANNOT REPLACE THE SUBJECT TIRE WITH THE SPARE. THE ORIGINAL LUG NUTS SURE WERE PRETTY WITH THE TIN CAPS THOUGH.

"TAKATA RECALL" I RECEIVED A LETTER FROM FORD IN MARCH OF 2017 ADVISING OF A RECALL BECAUSE OF DEFECT IN PASSENGER SIDE AIRBAG. I WAS TOLD THAT I WOULD BE CONTACTED WHEN THE PARTS TO FIX THE ISSUE WAS AVAILABLE. I HAVE PERIODICALLY BEEN CHECKING WITH MY DEALERSHIP, ROUNTREE IN SHREVEPORT, WITH THE ORR FORD DEALERSHIP IN STONEWALL AND OTHER FORD DEALERSHIPS IN THE AREA FOR THE LAST 6 MONTHS, ONLY TO BE TOLD THE PART HAS NOT COME IN YET. IN MARCH I WAS TOLD IT WAS EXPECTED IN APRIL. TODAY I WAS TOLD IT WAS EXPECTED IN A FEW WEEKS. I AM STARTING TO THINK THE PROBLEM WILL NEVER BE RESOLVED.

TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE DRIVING AT AN UNKNOWN SPEED, THE STEERING WHEEL SEIZED AND BECAME DIFFICULT TO STEER. THE DEALER (ASTORG FORD-LINCOLN OF PARKERSBURG, (304) 485-8585) WAS CALLED AND STATED THAT THERE WERE NO RECALLS FOR THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 38,000. *TT

TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE ATTEMPTING TO START THE VEHICLE, THE STEERING WHEEL SEIZED AND WAS DIFFICULT TO TURN IN EITHER DIRECTION. THE VEHICLE WAS TAKEN TO A DEALER (MILNES FORD, 333 EAST GENESSE STREET, LAPEER, MI 48446, (810) 667-5000) WHERE IT WAS DIAGNOSED THAT THE STEERING MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 141,000.

WHILE DRIVING DOWN INTERSTATE, VEHICLES STEERING ASSIST WARNING LIGHT CAME ON. IMMEDIATELY THE CAR BECAME DIFFICULT TO STEER AND TURN. CONTROLLING THE VEHICLE WAS EXTREMELY DIFFICULT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE CONTACT CALLED NORTH PARK LINCOLN AT 888-474-4845 (LOCATED AT 9207 SAN PEDRO AVE, SAN ANTONIO, CA 78216) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE DRIVING APPROXIMATELY 50 MPH, THE STEERING WHEEL SEIZED AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE CONTACT COASTED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND POWERED OFF THE ENGINE. AFTER WAITING A WHILE, THE VEHICLE WAS RESTARTED AND ABLE TO DRIVE NORMALLY. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC OR REPAIRS. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 103,800.

DRIVING APPROXIMATELY 25 MPH, THE "POWER STEERING ASSIST FAULT" AND "SERVICE ADVANCE TRACK" WARNING MESSAGES DISPLAYED AND THE POWER STEERING SUDDENLY MALFUNCTIONED. THE STEERING WHEEL BECAME DIFFICULT TO TURN. TURNING VEHICLE OFF AND BACK ON HAS NO EFFECT. THERE IS A RECALL FOR THE ISSUE DATED 06/02/2015, NUMBER 15V340000 THAT IS NOT COVERED FOR THIS VEHICLE VIN: [XXX] THIS ISSUE IS IDENTICAL TO THE ABOVE RECALL ISSUE INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TAKATA AIR BAGS. THE RECALL IS MORE THAN 17 MONTHS OLD. DEALER HASN'T REPLACED THE AIR BAG YET DESPITE TENS OF CALLS.

TAKATA INFLATORS, IT HAS BEEN 1 YEAR SINCE I GOT MY RECALL NOTICE AND I HAVE BEEN CALLING FORD REGARDING THIS AND HAS NOT BEEN FIXED/REPLACED. THIS IS A DANGEROUS SITUATION WITH MY FAMILY IN THE CAR.

WHILE PULLING INTO MY RESIDENTIAL HOME DRIVEWAY THE STEERING WHEEL LOCKED UP WHILE CAR WAS IN MOTION, UNABLE TO UNLOCK OR CHANGE THE DIRECTION OF THE VEHICLE, VEHICLE HAD TO BE STOPPED AND ENGINE TURNED OFF. THE VEHICLE WAS ON A CITY STREET IN RESIDENTIAL AREA.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE CONTACT CALLED NALLEY FORD SANDY SPRINGS AT 678-809-5711 (LOCATED AT 7555 ROSWELL RD, ATLANTA, GA 30350) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL . FORD CLAIMS THAT REPAIR IS NOT YET AVAILABLE.

OUR POWER STEERING WENT OUT IN THE CAR WITHOUT NOTICE WHILE DRIVING ON A HIGHWAY. I KNOW THERE HAS BEEN A RECALL ON POWER STEERING ON OTHER 2012 FORD FUSION, BUT WHEN I PUT IN MY VIN IT DOESN'T COME UP WITH THIS RECALL. THIS WAS VERY DANGEROUS AND WE COULD HAVE CRASHED.

TL* THE CONTACT OWNS A 2012 FORD FUSION. AFTER THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING), THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE CONTACT ALSO STATED THAT THE STEERING WHEEL SEIZED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO SATCHER FORD (1850 JEFFERSON DAVIS HWY, GRANITEVILLE, SC 29829), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 98,184.