2012 Ford Fusion complaints

TAKATA RECALL I RECEIVED A RECALL LETTER BUT HAVE NOT RECEIVED REPLACEMENT TO CORRECT THE PROBLEM IN A TIMELY MANNER. IN FACT, IT HAS BEEN OVER A YEAR SINCE I WAS NOTIFIED. I KEEP RECEIVING THE SAME STUPID ANSWER WHEN CHECKING ON IT: "PARTS ARE NOT AVAILABLE. YOU WILL RECEIVE ANOTHER LETTER FROM FORD WHEN TO HAVE IT REPAIRED". HOW CAN FORD CONTINUE TO MAKE FUSIONS WITH AIR BAGS FOR NEW CARS? IT IS IMPORTANT THAT THEY REPLACE THE ONES IN RECALLED VEHICLES, TOO!

TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE THE VEHICLE WAS STOPPED AND THE GEAR SHIFT SELECTOR WAS IN THE PARK POSITION, THE VEHICLE INDEPENDENTLY ACCELERATED. THE VEHICLE JUMPED A CURB AND CRASHED INTO A GUARDRAIL AT A BUS STOP. THE INCIDENT BLEW OUT THE FRONT DRIVER'S SIDE TIRE. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO DICK SMITH FORD (LOCATED AT 9505 E STATE RTE 350, RAYTOWN, MO 64133, (816) 353-1495), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 98,000.

LONG TIME GETTING PART- YES FORD PAYING FOR RENTAL-HOWEVER MY CAR GETTIN A STANDING TOO LONG SMELL, HARDER TOO START BATTERY GETTIN LOWER ETC- NOT GOOD FOR MY CAR. WANTS ME TO SIGN PAPER SAYING I WILL TAKE CARE OF CAR- HOW CAN I DO THIS. AT MY HOME MOBILE AL

IN 2015, THERE WAS A RECALL FOR 2011-2012 CERTAIN TYPES OF FORD FUSIONS. THIS IS THE SECOND TIME THE "SERVICE POWER TRAIN" WARNING HAS COME ON WHILE I WAS DRIVING. WHEN THIS HAPPENS, I HAVE NO TIME TO PULL OVER. I HAVE BEEN FORTUNATE TO HAVE NEVER EXPERIENCED THIS WHILE ON THE HIGHWAY. THE FIRST TIME THIS HAPPENED, I ALMOST ROLLED INTO A DITCH AS THERE IS NO TIME TO ACTUALLY SERVICE THE CAR BECAUSE THE WHEEL LOCKS UP IMMEDIATELY. ON SUNDAY, OCTOBER 28, MY CAR HAD THE SAME ISSUE. THE CAR DEALERSHIP SAYS THEY CANNOT COVER MY CAR BECAUSE MY VEHICLE IS EXEMPT FROM THIS RECALL. THEY CLAIM THAT THEY WOULD LIKE TO HELP, BUT CORPORATE WILL NOT LET THEM. I WAITED FOR 4 DAYS TO HEAR, SORRY, YOUR VIN NUMBER EXCLUDES YOU FROM THE RECALL. WHAT MAKES MY 2012 FORD FUSION SO DIFFERENT FROM THE OTHER 2012 FORD FUSIONS THAT HAVE EXPERIENCED THE VERY SAME ISSUE WITH THE POWER STEERING GEAR?

TAKATA RECALL I HAVE A FORD FUSHION SEL AND EVER SINCE I BOUGHT THIS CAR THE PASSENGER SIDE AIR BAG LIGHT NEVER GOES OFF NOBODY SEEMS TO WANT TO DO ANYTHING ABOUT THIS .. WHAT STEPS DO I NEED TO TAKE TO HAVE THIS ADDRESSED I AM NOT SURE IF THESE ARE T HE AIR BAGS IN MY CAR BUT THERE IS ALOT OF PEOPLE OUT THERE COMPLAINING OF SAME THING SAME MAKE AND MODEL

FORD DEBERA LOS AIRBAGS DE MI FORD FUSION 2012 EN 2017. NO LO HA HECHO (POR LO MENOS, NO EN MI CASO). DOS REPARACIONES MS, QUE EN MI CASO TAMPOCO HA HECHO. LAS REPARACIONES QUE POR MANDATO FEDERAL FORD NO HA HECHO SON: NMEROS DE ACCIN DEL CAMPO DE SERVICIO 16B38 Y 13N03; NMERO DE RETIRO DE NHTSA: 17V024. ACABO DE TENER UN ACCIDENTE EN MI FORD FUSION 2012 (FUI CHOCAD, COMO CONSTA EN LOS EXPEDIENTES DE LOS SEGUROS DEL OTRO CHOFER Y MO). PESE A LO VIOLENTO DEL IMPACTO, QUE DEJ MI AUTO IRREPARABLE, LOS AIRBAGS NO SE ABRIERON. YO VIAJABA CON MI ESPOSA Y MI NIETA DE DOS AOS. POR NO ABRIRSE LOS AIRBAGS, MI ESPOSA Y YO SUFRIMOS DAOS FSICOS, MI NIETA, PSICOLGICOS. FORD DEBE RESPONDER E INDEMNIZARNOS POR ESTOS DAOS FSICOS QUE SE PUDIERON EVITAR SI EL DEALER Y EL PROPIO FABRICANTE HUBIESEN ATENDIDO MIS OPORTUNOS RECLAMOS [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM '

I HAVE HAD TWO INSTANCES WHERE MY POWER STEERING WENT OUT WHILE I WAS DRIVING. ONE THE WARNING COMES ON, YOU HAVE NO TIME TO 'SERVICE' THE POWER STEERING. YOU IMMEDIATELY LOSE THE ABILITY TO STEER. THE FIRST TIME THIS HAPPENED, I ALMOST DROVE INTO A DITCH. LUCKILY, MY DAD TOWED IT TO A LOCAL MECHANIC, AND HE WAS ABLE TO RESET THE ERROR CODE. WELL, IT HAPPENED AGAIN ON SUNDAY. I WAS DRIVING, THE WARNING TO 'SERVICE POWER STEERING' POPPED ON AND I LOST CONTROL AGAIN. I WAS LUCKY THAT AGAIN I WAS NOT ON AN EXPRESS WAY, OR GOING OVER 30MPH. WHILE DOING MY RESEARCH ONLINE, I SEE THAT THERE ARE OTHERS WHO HAVE HAD THIS PROBLEM.

MY POWER STEERING HAS A DEFECT IN IT. I HAD IT FIXED BACK IN DEC OF 2016 AND NOW ITS DOING THE SAME THING AS BEFORE. STIFFINESS IN TURNING AND MESSAGE ACROSS DASHBOARD. THIS IS THE SECOND TOME THIS HAS HAPPEN AND ALMOST CAUSED ME TO WRECK. WHAT DO I NEED TO DO BECAUSE ITS ASKING TO GET SERVICEDS SOON AND SCREEN

STARTING MY CAR EVERY MORNING, AND THE POWER STEERING DOESN'T WORK. I TURN THE CAR OFF AND START IT AGAIN TO GET IT TO WORK. TOOK IT IN FOR RECALL ONCE ALREADY. . FAN WON'T WORK AT ALL, JUST SMELLS HOT. FOR AC, HEATER, AND DEFROST.

TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE DRIVING 30-35 MPH, THE POWER STEERING FAILED AND THE VEHICLE BECAME VERY DIFFICULT TO MANEUVER. SHULTS FORD OF HARMARVILLE (LOCATED AT 1300 GULF LAB RD, PITTSBURGH, PA 15238, (412) 828-2300) WAS CONTACTED, BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED FORD LINCOLN OF QUEENS BOULEVARD (13948 QUEENS BLVD, JAMAICA, NY 11435, (718) 657-8888) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT WAS PROVIDED REFERENCE NUMBER: 16073947. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL. I HAVE HAD NO COMMUNICATION FROM THE FORD MOTOR COMPANY REGARDING WHEN PARTS WILL BE AVAILABLE FOR REPLACING THE PASSENGER SIDE AIRBAG. MY CAR HAS BEEN SITTING IN MY GARAGE FOR A MONTH AND A HALF NOW. MY LOCAL DEALERSHIP HAS NO CLUE AS TO WHEN PARTS WILL BE AVAILABLE. THIS IS A TOTALLY UNACCEPTABLE SITUATION AS I CANNOT DRIVE, SELL OR TRADE MY CAR IN THIS SITUATION. I WOULD LIKE TO KNOW WHAT IS BEING DONE TO MAKE THESE PARTS AVAILABLE AND WHEN. I WOULD APPRECIATE HELP AND A RESPONSE IN THIS MATTER.

STEERING WENT OUT HARD TO STEER , IS THERE A RECALL ON MY CAR FOR THIS

ELECTRONIC THROTTLE BODY ERROR CODES LEAD TO LOSS OF ENGINE POWER AND ENGINE BEING THROTTLED BACK TO APPROX. 10 MPH IN "LIMP HOME MODE". ISSUE IS INTERMITTENT, AND NHTSA HAS STUDIED THE PROBLEM PREVIOUSLY. FORD SAYS MY ETB IS NOT INCLUDED IN THE RECALLS, AND THAT I NEED TO PAY FOR THE REPAIRS. IT IS A KNOWN PROBLEM WITH THIS YEAR FORD FUSION, AND FORD SUPPOSEDLY MADE A 10YR 150,000 MILE WARRANTY ON THE PART....JUST NOT MY ETB.

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO CASA FORD (5815 MONTANA AVE, EL PASO, TX 79925, (915) 779-2272), BUT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

WAS ON MY WAY TO PICK UP MY SON FROM SCHOOL, TRACTION LIGHT CAME ON, GOT THE CAR TURNED INTO SCHOOL, EVERYTHING WAS OK. TRACTION LIGHT WENT OFF FROM LEAVING THE SCHOOL, CAME BACK ON WHEN WE CAME TO A STOP LIGHT, THEN THE POWER STEERING ASSISTANT CAME ON, 'SERVICE SOON'. GOT HOME AND WAS GOING BACK TO WORK, COULDN'T TURN STEERING WHEEL. I JUST PARKED THE CAR. ONLY DROVE ABOUT 5 MILES BEFORE IT LOCKED UP. LUCKILY I LIVE LESS THAN A MILE FROM WORK. SEEN THAT MANY PEOPLE HAVE HAD THIS PROBLEM, DON'T KNOW IF THIS THE FIRST TIME THIS HAS HAPPENED TO THIS CAR, SINCE I BOUGHT IT USED. THINK MY FORD COMPANY SOLD ME A LEMON. BOO ON THEIR PART. FORD SERVICE DEPARTMENT SAID IT WOULD COST $1800-$2500 DEPENDING IF I BUY USED OR NEW.

A MASSAGE CAME UP SAYING SERVICE POWER STEERING NOW AND IT WENT OUT RIGHT ON THE ROAD. THEY HAD A RECALL ON THE POWER STEERING SENSOR THEY REPLACED IT IN 2015 AND NOW IN 2018 ITS NOT WORKING AGAIN AND I AM HAVING TO PAY BIG MONEY TO FIX IT. I HATE THIS CAR IT JUST SEEMS TO HAVE TROUBLE I HAVE HAD 3 RECALLS ON IT. I AM A GRANDMOTHER AND I HAD THEM IN THE CAR YOU KNOW HOW HARD IT IS TO STEER WITHOUT POWER STEERING IT WAS SCARY. THERE'S GOT BE SOME WAY TO GET THE PROBLEM FIXED RIGHT. WITH OUT PUTTING UP THOUSANDS OF DOLLARS TO FIX THE PROBLEM. PLEASE HELP. IT WAS IN MOTION ON A CITY STREET. TURNING IN A PARK IN LOT.

OCTOBER 12,2018 AS I'M LEAVING HOME AROUND 6:45 AM TO DROP MY DAUGHTER OFF AT DAYCARE AND HEAD TO WORK. THE SERVICE LIGHT COMES ON FOR THE POWER STEERING. THE STEERING WHEEL IS MOLDING HARD TO TURN BUT NOT BAD ENOUGH WHERE I WAS STRUGGLING MUCH. I MADE IT TO WORK AS I LIVE ABOUT 15AWAY FROM MY DAUGHTERS DAYCARE. AROUND 4:50PM EST I CLOCKED AND TRIED TO LEAVE FROM WORK TO HEAD HOME AND I COULD NOT TURN THE STEERING WHEEL AT ALL. DID SOME RESEARCH AND FOUND OUT IT'S ELECTRICAL SO THERE'S NO WAY FOR ME TO JUST ADD POWERING STEERING FLUID. MY MECHANIC WAS UNDER THE IMPRESSION THAT ALL I HAD TO DO WAS PURCHASE A PUMP. CALLED FORD AND WAS INFORMED THAT THERE IS NO PUMP AND IT'S SOMETHING ELECTRICAL AND YOU HAVE TO TAKE IT TO FORD FOR A DIAGNOSTIC. A LOT OF PEOPLE ARE HAVING THIS PROBLEM AND I FEEL THIS SHOULD BE A RECALL. I SAW SOMETHING ONLINE THAT IT IS RECALLED FOR MY SPECIFIC CAR BUT BASED OFF MY VIN # THERE IS NO RECALL FOR MY VEHICLE WHICH I FIND CRAZY AND MISLEADING.

SEPT 23.ON A STREET WHILE DRIVING THE POWER STEERING SERVICE LIGHT CAME ON.THE SERVICE INSTRAK.LIGHT CAME ON.THE STEERING BECAME VERY VERY HARD TO TURN. PARKED AND FOUND NO FLUID BECAUSE THIS CAR HAS ELECTRONIC STEERING. SEPT 24.IT WAS TAKEN TO THE FORD DEALER TO GET THIS CHECKED. I FOUND THE NHTSA RECALL 15V340000 AND WANTED FORD TO HONOR THIS RECALL. I PUT IN A CASE WITH FORD WHICH THEY DENIED 4 DAYS LATER. MEANWHILE MY CAR WAS IN THE DEALER WAITING FOR APPROVAL. I HAD TO GET A RENTAL CAR. THE DEALER ADVOCATED FOR ME BUT WAS NOT SUCCESSFUL WITH FORD MOTOR COMPANY. I HAD TO PAY FOR THE REPAIR PAID THE DEALER 1200.00 SEPT 29TH 6 DAYS LATER....THEN 1 WEEK LATER OCT 6, THE SAME THING HAPPENED STEERING FROZE UP ON A STREET AND I HAD THE CAR TOWED TO MY DEALER.. THEY THEN GAVE ME A LOANER.. THE CAR WAS CLEARED OF CODES AND I PICKED IT UP OCT 9. I DONT FEEL CONFIDENT THIS ISSUE IS RESOLVED AND FEEL FORD MOTOR COMPANY NEEDS TO HONOR THE RECALL FORD RECALL 15S18. NHTSA RECALL 15V340000. FORD CASE #CAS15880910. THANK YOU FOR YOUR HELP

TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE DRIVING 35 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. IN ADDITION, WHEN PARKING THE VEHICLE, THE STEERING WHEEL SEIZED AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. WHILE DRIVING THE VEHICLE TO THE DEALER, THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO AUTONATION FORD ST. PETERSBURG (LOCATED AT 2525 34TH ST N, ST PETERSBURG, FL 33713, (727) 231-1323), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL; THEREFORE, NO ASSISTANCE WAS OFFERED. THE APPROXIMATE FAILURE MILEAGE WAS 68,888.

THE POWER STEERING ASSIST FAULT APPEAR AS THE CAR WAS MOVING IN REVERSE AND LOST THE USE OF STEERING OCCURRED IT HAPPENED TWICE WITHIN A TWO WEEK SPAN. TOOK IT TO DEALER IT GAVE THE CODE U3000:49-08

TL* THE CONTACT OWNS A 2012 FORD FUSION. WHEN THE VEHICLE WAS STARTED AND PLACED INTO DRIVE, THE STEERING SEIZED AND THE STEERING POWER ASSIST WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 111,000.

TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE DRIVING 35 MPH ON GRAVEL ROAD AND THEN ON A PAVED HIGHWAY, THE STEERING WHEEL BECAME DIFFICULT TO TURN. IN ADDITION, THE POWER STEERING ASSIST WARNING MESSAGE APPEARED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE STEERING MOTOR FAILED. THE VEHICLE WAS TAKEN TO KARL KLEMENT FORD (2670 U S 287, DECATUR, TX 76234, (940) 627-1101), BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 148,000.

I CHECKED ONLINE TO SEE IF THERE WERE ANY RECALL NOTICES FOR MY 2012 FORD FUSION, TO WHICH I FOUND AN OPEN RECALL FOR THE PASSENGER AIR BAG. I TOOK IT TO THE DEALER AND THEY SAID THEY DON'T HAVE THE PART YET BUT THAT I AM NOT ABLE TO USE MY CAR FOR SAFETY REASONS AND SO THEY PUT ME IN A RENTAL UNTIL IT'S FIXED. IT'S BEEN OVER A MONTH AND A HALF AND THERE'S STILL NO PART OR COMMUNICATION ABOUT TIMING AND THE RENTAL IS MUCH SMALLER THAN MY CAR AND VERY INCONVENIENT WITH MY CURRENT FAMILY SITUATION.

TAKATA RECALL - I AM TIRED AT BEING STRUNG ALONG BY FORD. EVERY MONTH FOR OVER A YEAR I HAVE CALLED TO SEE WHEN PARTS WILL BE AVAILABLE AND THE ANSWER IS ALWAYS "NEXT MONTH" OR "BY THE END OF THE CURRENT QUARTER." MY UNDERSTANDING IS THEY ARE UNDER AN NHTSA ORDER TO HAVE HAD THE PARTS AVAILABLE BY DEC 2017. THEIR CORPORATE CUSTOMER SUPPORT CALL CENTER IS NOT VERY HELPFUL. NHTSA NEEDS TO PUT MORE PRESSURE ON FORD.

TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE DRIVING THE VEHICLE, THE ADVANCE TRACK AND AIR BAG WARNING INDICATORS WERE PERMANENTLY ILLUMINATED. THE VEHICLE WAS TAKEN TO ALL STAR FORD (2568 RANGE PARK DRIVE, DENHAM SPRINGS, LA 70726, (225)-490-7649) WHERE IT WAS DIAGNOSED THAT THE RESTRAINT CONTROL MODULE FAILED AND NEEDED TO BE REPLACED. THE RESTRAINT CONTROL MODULE WAS NOT REPLACED. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V597000 (SEAT BELTS). THE MANUFACTURER PROVIDED CASE NUMBER: CSA15903459. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 145,000.

HAVING ISSUES WITH THE ADVANCTRAC FAILURE. THIS IS THE SECOND TIME THIS HAS OCCURRED THE FIRST WAS COVERED UNDER WARRANTY. THIS TIME THE WARRANTY HAS EXPIRED. TOOK IT TO THE DEALERSHIP AND THEY QUOTED ME A $1800 QUOTE TO FIX. THIS IS A ISSUE THAT EVERYONE WITH THIS VEHICLE IS HAVING. I CAME OUTSIDE AND MY TIME HAD WENT FLAT WHEN I PROCEED TO ADD AIR TO IT AND GOT IN THE CAR TO LEAVE. I HAD ABSOLUTELY NO POWER STEERING. AT ALL. THIS IS VERY DANGEROUS.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS) WAS RECEIVED IN JANUARY OF 2017. AFTER CONTACTING THE LOCAL DEALER (HENNESSY LINCOLN FORD, 5675 PEACHTREE INDUSTRIAL BLVD, ATLANTA, GA) AND THE MANUFACTURER, THE CONTACT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

AT 119,889 MILES ON 6/26/2018, I TOOK A FORD FUSION TO THE DEALER AFTER THE POWER STEERING WENT OUT. I WAS DRIVING THE VEHICLE WHEN A WARNING FLASHED ACROSS THE DISPLAY THAT THE POWER STEERING NEEDED TO BE SERVICED IMMEDIATELY, HOWEVER THE POWER STEERING WAS WORKING FINE UNTIL I TURNED THE ENGINE OFF. AFTER RESTARTING THE ENGINE, THE POWER STEERING WOULD NOT FUNCTION. I TOOK THE FORD FUSION TO THE DEALER AND THE STEERING GEAR WAS REPLACED AND THE POWER STEERING CONTROL MODULE WAS REPROGRAMMED AT NO CHARGE. THE POWER STEERING WORKED FOR ABOUT 3 MONTHS. ONCE AGAIN, WHILE DRIVING THE VEHICLE, A WARNING TO SERVICE THE POWER STEERING IMMEDIATELY FLASHED ACROSS THE DISPLAY, ALTHOUGH THE POWER STEERING STILL FUNCTIONED UNTIL I TURNED THE ENGINE OFF. UPON RESTARTING THE CAR, THE POWER STEERING DID NOT FUNCTION. ON 9/22/2018 AND AT 124,591 MILES, I RETURNED THE FORD FUSION TO THE DEALER. I WAS CHARGED $134.95 FOR DIAGNOSTICS AND GIVEN AN ESTIMATE OF $1057.58 TO REPLACE THE LOWER CONTROL ARMS AND PERFORM AN ALIGNMENT TO FIX THE POWER STEERING. THE DEALER SAID THE BEARINGS HAD WORN OUT SINCE 9/22/2018, AND THAT THE CODE TO FIX THE POWER STEERING WAS A HARD CODE AND THE POWER STEERING CONTROL MODULE COULD NOT BE RESET TO FIX THE ISSUE. THE DEALER SAID THE BEARINGS WERE WARN OUT, CREATING FRICTION IN THE STEERING, LEADING TO THE POWER STEERING CONTROL MODULE TO SHUT DOWN THE POWER STEERING. THE DEALER SAID THE ONLY FIX FOR THE POWER STEERING WAS TO REPLACE THE LOWER CONTROL ARMS THAT INCL

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). WHILE DRIVING AT UNKNOWN SPEEDS, THE STEERING WHEEL WAS DIFFICULT TO TURN AND THE POWER ASSIST STEERING FAILURE MESSAGE WAS DISPLAYED. ADDITIONALLY, THERE WAS AN ABNORMAL DINGING NOISE. THE VEHICLE WAS TOWED TO CROSSROADS FORD OF INDIAN TRAIL (88 DALE JARRETT BLVD, INDIAN TRAIL, NC 28079, (888) 701-7963) WHERE IT WAS DIAGNOSED THAT THE STEERING GEAR NEEDED TO BE REPLACED; HOWEVER, THE VEHICLE EXCEEDED THE MILEAGE FOR REPAIRS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBERS: 15852329 AND 15823495. THE MANUFACTURER STATED THAT THE LOCAL DEALER WOULD NEED TO VERIFY THE WARRANTY INFORMATION. THE FAILURE MILEAGE WAS UNKNOWN.

AT LOW SPEED TRAVELING DOWN THE ROAD MY VEHICLE NOTIFIED ME OF TWO WARNINGS ONE SAYING SERVICE ADVANCETRAC ANOTHER SAYING SERVICE POWER STEERING

WHEN DRIVING MY 2012 FORD FUSION SEL AWD, THE POWER STEERING WILL (AT RANDOM) CEASE TO FUNCTION AND CAUSES EXTREME DIFFICULTY IN STEERING. IT IS NEARLY IMPOSSIBLE TO PULL OVER SAFELY. AT SPEED THIS IS AN EXTREMELY DANGEROUS AND TERRIFYING EVENT. THE LIGHTS FOR THE TRACTION CONTROL SYSTEM, THE POWER STEERING SYSTEM, AND OCCASIONALLY THE ADVANCE TRAC SYSTEM COME ON. IT IS NOT ALWAYS ALL OF THE LIGHTS ALL OF THE TIME, AND THE ERRORS VARY. I HAVE HAD IT LOOKED AT AND THE CODES READ, AND THE PROBLEM PERSISTS. I NEED THIS FIXED AS I HAVE TWO SMALL CHILDREN THAT I REFUSE TO ALLOW TO RIDE IN THE CAR AS I'M AFRAID FOR THEIR SAFETY. IT STRANDS ME AT RANDOM AT WORK AND AT SCHOOL AN HOUR FROM HOME AS WELL. UPON CRANKING THE LIGHTS FOR POWER STEERING FAILURES COME ON AND I HAVE TO SIT AND WAIT ON A RIDE. THIS IS UNACCEPTABLE. SOMEONE NEEDS TO FIX THIS PROBLEM AS EVERY TIME I HAVE CALLED MULTIPLE FORD DEALERSHIPS, THEY GIVE ME A RUNAROUND EXPLAINING THERE IS NO RECALL FOR THIS ISSUE. THIS IS UNACCEPTABLE BECAUSE THE INTERNET IS RIFE WITH POSTERS HAVE THE SAME EXACT ISSUES I AM HAVING AND ARE HAVING NO ASSISTANCE EITHER FROM FORD. PLEASE HELP US WITH THIS PROBLEM, AS I CANNOT AFFORD TO PURCHASE A NEW CAR AFTER THIS ONE HAS DRAINED ME OF MY RESOURCES.

TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE THE CONTACT'S SON WAS DRIVING 25-30 MPH, THE STEERING WHEEL FAILED TO TURN AND THE POWER STEERING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THERE WAS AN ELECTRICAL FAILURE. THE CONTACT CALLED THE LOCAL DEALER (GOLF MILL FORD, 9401 N MILWAUKEE AVE, NILES, IL 60714, (847) 470-9800) AND WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE HAD BEEN PREVIOUSLY REPAIRED PER THE RECALL AND WAS NOT COVERED UNDER A WARRANTY. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (HOLLINGSWORTH RICHARDS FORD, 7787 FLORIDA BLVD, BATON ROUGE, LA 70806, (877)-819-1417) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO MULLINAX FORD OF MOBILE (LOCATED AT 7311 AIRPORT BLVD, MOBILE, AL 36608, (888) 241-4640), BUT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

CAR LOST ALL STEERING AND PULLED TO THE LEFT WITH A WARNING LIGHT ILLUMINATED STATING SERVICE POWER STEERING NOW. FORD REPLACED A STEERING GEAR THAT WAS SUPPOSED TO BE A RECALL LESS THAN 30 DAYS AND 300 MILES LATER IT HAPPENED AGAIN WITH THE WIFE DRIVING 70MPH ON THE HIGHWAY. THIS CAR IS A DANGER TO DRIVE AND IS GOING TO CAUSE DEATHS. FORD IS NOW WANTING TO CHARGE ME FOR THE REPAIR.

VEHICLE WOULDN'T START AND GOT TOWED TO THE DEALERSHIP. AFTER INSPECTION THEY FOUND THE FUEL PUMP UNIT HOUSING CRACKED AND ELECTRICALLY SHORTED, BLOWING THE FUSE. BOTH THE FUEL PUMP AND THE FUSE NEEDED REPLACED. CAR HAS 87K MILES. THIS COULD HAVE FAILED ANYWHERE ON THE ROAD

MY VEHICLES STEERING GEAR WAS RECALLED AND REPLACED IN JANUARY OF 2016. THE PART THAT WAS PUT IN TO RECTIFY THE RECALL WAS PART #AE5Z-3504-DE. THIS REPAIR WAS DONE AT OURISMAN WORLD OF FORD IN ALEXANDRIA, VA 22303. THIS PART FAILED ON SEPTEKMBER 5, 2018 AND HAD TO BE TOWED TO THE DEALER AND REPLACED AGAIN. OURSIMAN CHARGED US FOR THE SECOND REPAIR. SHOULDN'T THIS BE COVERED UNDER THE RECALL STILL, OR AT LEAST BE RECALLED AGAIN? THE CAR WOULD BARELY STEER AND HAD TO BE PARKED ON THE STREET UNTIL IT COULD BE TOWED.

I RECENTLY NOTICED THE MARK ON MY DRIVEWAY WAS GETTING BIGGER. SOMETHING UNDER THE ENGINE IS LEAKING. BROUGHT CAR IN FOR LEAK, AFTER 1/2 HOUR, THEY TOLD ME I HAD TO REPLACE THE PTU. OF COURSE, THE WARRANTY HAS EXPIRED. THE COST WILL BE AROUND $2300. I NEED MY CAR SO TOLD THEM TO FIX IT OF COURSE. I AM ON A LIMITED BUDGET, THANK GOODNESS FOR CHARGE CARDS!

MY 69 YEAR OLD MOTHER WAS DRIVING THE 2012 FORD FUSION WHEN SHE LOST STEERING CONTROL AND NEARLY HAD AN ACCIDENT. IT TOOK ALL HER STRENGTH TO WRESTLE THE STEERING WHEEL TO THE SIDE OF THE ROAD. I CONTACTED THE LOCAL FORD DEALERSHIP AND WAS TOLD I WOULD HAVE TO PAY TO HAVE IT REPAIRED EVEN THOUGH THERE WAS A RECALL DUE TO THAT EXACT PROBLEM WITH STEERING. THE CAR WAS NOT CORNERED BECAUSE THE MILEAGE WAS 153000. THREE YEARS PAST THE LIMIT OF THE RECALL. I WAS ALSO ADVISED THE FIX COULD BE ABOUT. $2000. I CAN NOT AFFORD THIS BUT I STILL NEED TO DRIVE TO WORK SO I MUST DRIVE IT KNOWING IT COULD GO OUT AGAIN. THERE WAS NO WARNING LIGHT OR ANYTHING THE POWERED STEERING JUST STOPPED WORKING.

WHILE DRIVING DOWN MY STREET GOING ABOUT 10 MPH. MY BREAK PEDDEL WENT TO THE FLOOR WITH THE SOUND OF LOUD GROUNDING. I TOOK THE CAR BACK TO TBE HOUSE. IN THE PAST WEEK A BREAK BOOSTER NEW FRONT AND BACK PADS 1 CALIPER A MASTER CYLINDER AND ABS MODULE HAVE BEEN REPLACED. BREAKS ARE STILL NON EXISTANT.

WAS PICKING MY KID UP FROM SCHOOL. BACKING INTO A SPOT AND AS I WENT TO PULL FOWARD ALITTLE MY STEERING WHEEL LOCKED AND POWER ASSIST FAULT APPEARED ON THE SCREEN ON MY DASHBOARD . I WAS PART OF A RECALL IN 2015 FOR THE SAME ISSUE. LUCKILY IT WASN'T 5 MINS LATER WITH MY KID IN THE CAR DRIVING. SEEMS TO BE A ONGOING ISSUE WITH STEERING ISSUES MY HAS ALWAYS HAD A LITTLE TICK WHILE DRIVING

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE CONTACT CALLED GEWEKE FORD AT 530-821-2121 (LOCATED AT 871 E ONSTOTT RD, YUBA CITY, CA 95991) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. **TR CONSUMER STATED BATTERY DIED FROM NOT BEING DRIVEN. UPDATED 11/8/18*JB

WHILE DRIVING ONE OF MY VEHICLE'S TIRES WENT FLAT. I ATTEMPTED TO REMOVE THE TIRE AND REPLACE IT WITH MY SPARE, BUT THE LUG WRENCH SUPPLIED WITH THE CAR DID NOT FIT THE LUG NUTS. SO I CALLED AAA ROADSIDE ASSISTANCE AND A TECH ARRIVED. AFTER SPENDING A CONSIDERABLE AMOUNT OF TIME TRYING TO FIND A WRENCH TO FIT THE LUG NUTS, THE TECH ADVISED THAT I SHOULD CALL A TOW TRUCK TO TOW THE VEHICLE. I THEN CALLED FOR A TOW TRUCK AND HAD THE CAR TOWED TO THE NEAREST REPAIR FACILITY. THE REPAIR FACILITY CALLED ME AND ADVISED THAT THE VEHICLE HAS A SYNDROME THAT IS WELL KNOWN TO FORD CALLED "SWOLLEN LUG NUT SYNDROME," WHICH AFFECTS THOUSANDS UPON THOUSANDS OF THEIR VEHICLES. THE LUG NUTS SWELL OVER TIME DUE TO MOISTURE AND WILL NOT COME OFF OF THE TIRES. RATHER, THEY NEED TO BE CUT OFF AND THEN REPLACED WITH NEW LUG NUTS. I HAD NO IDEA THAT THIS COULD HAPPEN TO MY CAR. THAT I COULD BE STRANDED ON THE SIDE OF A MAJOR HIGHWAY AT NIGHT ALONE ON LABOR DAY WITHOUT ANY WAY TO CHANGE MY TIRE. HAD I KNOWN, I CERTAINLY WOULD NOT HAVE WAITED UNTIL I HAD A FLAT TIRE THAT NEEDED TO BE CHANGED. THE COST TO FIX THE PROBLEM IS NOMINAL - $150 ($7.50 EACH WITH 20 LUG NUTS), WHICH I AM NOW PAYING OUT OF POCKET TO MAKE SURE THIS NEVER HAPPENS TO ME AGAIN. I COULD HAVE BEEN KILLED OR INJURED TRYING TO CHANGE THE TIRE ON MY CAR. FORD IS WELL AWARE OF THIS PROBLEM AS EVIDENCED BY THE NUMEROUS COMPLAINTS AND LAWSUITS ACROSS THE COUNTRY ABOUT WHICH I HAD NO IDEA UNTIL I RESEARCHED IT. I FIND IT UNCONSCIONABLE TH

TAKING RECALL. MY FORD FUSION 2012 POWER STEERING HAS NOT BEEN FUNCTIONING CORRECTLY SINCE MAY 2018 AFTER I HAD A FLAT TIRE RETURNING HOME ON VIETNAM ROAD FAYETTE MS. IT IS SAYING SERVICE POWER STEERING NOW ON MY DASHBOARD. I WAS NOT AWARE OF THE RECALL UNTIL I BROUGHT MY VEHICLE TO THE DEALERSHIP BY THEN END OF JUNE 2018 AND WAS INFORMED THAT I HAD A RECALL FOR THE POWER STEERING AND AIRBAGS.

LOST POWER STEERING. HAVE SERVICE POWER STEERING NOW MESSAGE AND SERVICE STABILITRAC.

MY TRANSMISSION HAS BEEN JOLTING WHENEVER IT SHIFTS INTO GEAR 3, ESPECIALLY WHEN GOING UP HILLS. MY VEHICLE HAS BEEN WELL TAKEN CARE OF AND NOT BEEN INVOLVED ANY ANY PREVIOUS ACCIDENTS. THE PROBLEM STARTED WHEN IT HAD ABOUT 80,000 MILES ON IT, AND NOW IT HAS 110,000 MILES AND THE PROBLEM IS WORSE. I HAVE LOOKED AT OTHER ONLINE FORUMS AND CAN CONFIRM THAT I AM NOT THE ONLY ONE WITH THIS PROBLEM.

SERVICE MANAGER: [XXX] MY CAR VIN#[XXX]. BOTH HEADLIGHTS DON'T WORK & HAVEN'T SINCE FEBRUARY 2017. I HAD GROTE AUTOMOTIVE SERVICE CENTER DO THE REPLACEMENT OF BOTH FRONT I PURCHASED THE CAR ON 12/5/15. ONE HEAD LIGHT & ONE TAIL LIGHT WAS NOT WORKING. HEADLAMPS WERE REPLACED DONE ON 2/27/2017. THEY WORKED ON & OFF, STAYED OFF THEN ON 5/22/2017 RIGHT & LEFT HEADLIGHT BULB INOP WAS REPLACED. SO I'VE BEEN WITHOUT HEADLIGHTS SINCE THEN. I GOT IT FIXED AGAIN IN MAY 2018 ONLY TO AGAIN IN AUGUST 2018. THERE'S GOT TO A POWER SURGE OR FAULTY. THERE HAS TO BE RECALL SOMEWHERE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

CAR JERKS AND SHIFTS POORLY AND SOMETIMES AT THE WRONG TIME WHEN STARTING UP FROM A STOP. ALSO DOWNSHIFTED FROM 6TH GREAR TO MUCH LOWER GEAR WHEN ON THE HIGHWAY AT HIGHWAY SPEED IN HOT WEATHER (OVER 100 DEGREES F), CAUSING FRIGHTENING LOSS OF SPEED AND ACCELERATING MOTOR RPMS.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MARLER FORD (888-314-7969, 22077 HIGHWAY 167, DRY PRONG, LA 71423) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.