2012 Ford Fusion complaints

DRIVING DOWN THE ROAD AND THE STEERING GOT HARD TO IT TO A SHOP CALLED GOOD YEAR THEY REST THE CODE AND SAID IF IT COMES BACK ON THEN THEY WILL HAVE TO CHANGE THE SENSOR IN IT I GUESS. WELL 3 DAYS LATER IT WENT HARD AGAIN THE LIGHT SAYING IT WAS OFF TAKE TO SHOP AGING SO THE REPLACED THE RACK N PIONON AND WHAT EVER THEY HAD TO DO GREAT IT WAS A PRETTY PENNY TO HAVE IT REPAIRED OH YA THEY SAID NO RECALLS ON THIS VEHICLE THATS WHY I HAD TO PAY. WELL I HAD MY CAR BACK FOR NO MORE THEN 5 DAM DAYS GUESS WHAT ITS BACK ON AND NO STEERING SO WHY HAVEN'T THEY RECALLED THIS PART ESPECIALLY WHEN YOU BUY A NEW ONE AND IT DOSE THE SAME THING

MAY 29, 2020 WHEN I ATTEMPTED TO START MY FORD FUSION AFTER IT WAS PARKED A "LOSS OF STEERING ASSIST" MESSAGE APPEARED IN THE INSTRUMENT CLUSTER MESSAGE CENTER. I HAD THE CAR TAKEN TO THE DEALERSHIP. I WAS TOLD THE CAR NEEDED THE STEERING GEAR ASSEMBLY REPLACED AT A COST OF $1,600. WHILE THE CAR IS A 2012 MODEL, IT HAS ONLY 34,000 MILES ON IT. I WAS TOLD THE CAR WAS OUT OF WARRANTY. DOING SOME RESEARCH, I FOUND THAT THIS WAS A KNOWN PROBLEM AND THAT THERE WAS A NHSTA RECALL NHTSA CAMPAIGN NUMBER: 15V340000 ON THIS ISSUE AND THAT THERE WAS A FORD SAFETY RECALL 15S18 SUPPLEMENT#1 IN 2015 AND #2 AND #3 DATED 5/17/2019 DETAILING REPLACING THE STEERING ASSEMBLY AT NO CHARGE TO THE OWNER FOR THE MODEL YEAR 2011-12 BUILD DATES THROUGH FEBRUARY 28, 2012 WITH AN EXTENDED WARRANTY THROUGH 2022 OR 150,000 MILES . SINCE MY CAR WAS BUILT IN JUNE OF 2012, THE DEALER SAID IT WAS NOT WITHIN THE WARRANTY PERIOD AND I WOULD HAVE TO PAY FOR THE REPAIR. SUBSEQUENT ONLINE RESEARCH INDICATES THAT FORD'S CUTOFF DATE OF FEBRUARY 28, 2012 IS HIGHLY SUSPECT AND PROBABLY ARBITRARY BECAUSE THERE NUMEROUS, PERHAPS HUNDREDS, OF COMPLAINTS ON THIS POWER STEERING FAILURE ISSUE GOING INTO 2020 ON VEHICLES BUILT AFTER FEBRUARY 28, 2012. FORD OBVIOUSLY DID NOT RESOLVE THE MANUFACTURING ISSUE BY FEBRUARY 28, 2012 AS THEY WOULD LIKE YOU TO THINK THEY DID.*DT*JB

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE STEERING CEASED WITH THE SERVICE STEERING WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO RESET AN UNKNOWN FAULT CODE. THE CONTACT REFERENCED THE NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT INCLUDED NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.*DT*JB

I WAS DRIVING DOWN THE ROAD AND ALL OF A SUDDEN I GOT A POWER STEERING FAILED NOTICE AND I COULDN'T STEER MY CAR. I HAD TO PULL OVER AND TURN OFF THE CAR AND TURN IT BACK ON TO GET IT TO WORK. THIS HAS HAPPENED 2-3 TIMES IN THE PAST YEAR. *TR

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT WHILE THE VEHICLE WAS IN FOR SERVICE AT HOLMAN FORD TURNERSVILLE LOCATED AT 3641 RT 42 SOUTH TURNERSVILLE, NJ 08012, THE MECHANIC DISCOVERED THAT THE LUG NUTS ON ALL FOR WHEELS WERE DEFECTIVE. THE MECHANIC WAS UNABLE TO REMOVE THE WHEELS FROM THE VEHICLE. THE CONTACT STATED THAT THE LUG NUTS WERE PREVIOUSLY REPLACED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 80,000.

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED WHILE PUTTING AIR IN THE TIRES, THE SERVICE POWER STEERING LIGHT ILLUMINATED. THE CONTACT CALLED BRANDON FORD LOCATED AT 9090 E ADAMO DR, TAMPA, FL 33619, (813) 246-3673, AND WAS INFORMED TO BRING THE VEHICLE IN FOR A DIAGNOSTIC TEST. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 102,000.

AFTER GOING TO SEVERAL SERVICE PLACES WITH MY BRAKES THEY ARE YET GIVING ISSUES HAVING TO PUMP THEM TO STOP. POWER STEERING SYSTEM ASSIST SHUT DOWN WHILE DRIVING AND DOOR LATCHES WON'T OPEN FROM THE INSIDE. THE LOCAL FORD PLACE SAID I NEED TO CONTACT FORD MOTOR COMPANY BECAUSE THERE ARE RECALLS FOR MY ISSUES BUT NOT FOR MY VIN NUMBER AND I NEED TO GET THEM ADDED UNDER MY VIN SO THEY CAN FIX IT WITH NO CHARGE. *TR

POR ESTE MEDIO QUIERO NOTIFICAR QUE UNOS MINUTOS DESPUES DE ENCENDER EL VEHICULO EL VOLANTE SE PUSO MUY FUERTE CASI AL PUNTO DE TENER UN ACCIDENTE. IMEDIATAMENTE QUE EL VOLANTE SE PUSO MUY PESADO EN EL PANEL SE ECTIVO UNA NOTIFICACION QUE DICE: SERVICE POWER STEERING NOW. INMEDIATAMENTE COMIENZO A BUSCAR INFORMACION HASTA QUE DOY CON EL NUMERO TELEFONICO DE LA FORD Y ELLOS MISMOS ME INDICARON QUE MI VEHICULO HABIA SIDO REPARADO POR ESE MISMO RECALL HACEN TRES AOS ATRAS Y QUE ACTUALMENTE MI AUTO TIENE UN RECALL POR BOLSAS DE AIRES. EN EL 2017 YO NO ERA PROPIETARIA DE ESA UNIDAD PERO SI REALMENTE EL AUTO HABIA SIDO REPARADO YA POR ESE MISMO RECALL ENTONCES NO COMPLETARON EL ARREGLO POR QUE DE SER ASI , EL AUTO NO ME DIERA PROBLEMA POR LO MISMO QUE SEGUN ELLOS FUE REPARADO EN EL 2017. ME ENCANTA EL FORD Y ESPERO QUE ME PUEDAN RESOLVER ESA SITUACION. ENTIENDO QUE SI ESE RECALL SE HUBIESE CORREJIDO TAL Y COMO SE SUPONIA NO TENIA POR QUE VOLVER A APARECER NUEVAMENTE Y PASAR LA MALA EXPERIENCIA DE CASI TENER UN ACCIDENTE. ESPERO QUE USTEDES ME PUEDAN AYUDAR. *TR

MALFUNCTION WITH STEERING WHEN STARTING CAR STEERING WHEEL DOES NOT HAVE ANY STEERING ASSIST AFTER A FEW MOMENTS IN TRYING TO GET WHEEL TO TURN STEERING RETURNS TO NORMAL. *TR

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED POWER STEERING ASSIST FAILURE WHILE DRIVING AT 15 MPH. THE POWER STEERING ASSIST WARNING LIGHT WAS ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC AND THE POWER STEERING WAS REPLACED. APPROXIMATELY A YEAR LATER WHILE DRIVING AT 60 MPH, THE FAILURE RECURRED. THE CONTACT TOOK THE VEHICLE TO ANOTHER INDEPENDENT MECHANIC WHO INFORMED HIM OF NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING) HOWEVER, HIS VEHICLE WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 111,000.

BRAKES FAILED STOPPING SUDDENLY AT 70 MPH NEARLY HITTING A ROW OF CARS AHEAD OF ME PEDAL WENT TO THE FLOOR INCREASING STOPPING DISTANCE PROBABLY 400 PERCENT WITH VERY WEAL BRAKES. BRAKE LIGHT AND ABS INOP LIGHT ILLUMINATED. WAS ABLE TO DRIVE CAR HOME SLOWLY USING HYBRID ELECTRIC MOTOR BRAKES. REPAIR SHOP SAID BRAKE CONTROL MODULE HAS FAILED THIS IS A LOW MILEAGE CAR UNACCEPTABLE COULD GET SOMEONE KILLED. *TR

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT THE PASSENGER'S SIDE FRONT DOOR HANDLE FAILED TO UNLOCK THE VEHICLE FROM OUTSIDE OF THE VEHICLE. THE CONTACT STATED THAT OVER TIME, THE DRIVER'S SIDE AND PASSENGER'S SIDE REAR OUTER DOOR HANDLES ALSO EXPERIENCED SIMILAR FAILURES. THE VEHICLE WAS FIRST TAKEN TO CHINO HILLS FORD (4480 CHINO HILLS PKWY, CHINO, CA 91710) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THERE WAS A DIAGNOSTIC FEE TO HAVE THE VEHICLE DIAGNOSED. THE CONTACT DECLINED TO PAY TO HAVE THE VEHICLE DIAGNOSED. THE FAILURE WORSENED AND FORD OF UPLAND (555 W FOOTHILL BLVD, UPLAND, CA 91786) WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE NEEDED TO BE DIAGNOSED AND A COST WOULD BE ASSESSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.

POWER STEERING WENT OUT WHILE STATIONARY IN A PARKING LOT. *TR

AFTER RETURNING FROM WORK AND TRYING TO RESTART CAR TO RUN ERRANDS STEERING FAULT IS DISPLAYED AND THERE IS NO POWER STEERING.

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING) HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO QUICK LANE AT PORCARO FORD (6001 WASHINGTON AVE #13, RACINE, WI 53406, (262)884-3030) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE STEERING ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. THE VIN WAS NOT AVAILABLE.

I RECEIVED A NOTICE INFORMING ME OF A RECALL ON MY POWER STEERING SYSTEM VIA MAIL. I TOOK MY CAR TO FORD AND THEY CLAIMED TO "RESET" THE POWER STEERING SYSTEM. A YEAR LATER I WAS DRIVING HOME IN THE MIDDLE OF THE NIGHT WHEN I SMELLED SOMETHING SIMILAR TO "BURNING RUBBER" COMING THROUGH MY AIR VENTS. SMOKE THEN BEGAN TO COME FROM THE HOOD OF MY CAR AS IT SLOWED DOWN ON ITS OWN. I QUICKLY PULLED OVER INTO THE NEAREST PARKING LOT AND WALKED A SAFE DISTANCE AWAY AFTER SEEING A TROUBLING AMOUNT OF SMOKE COMING FROM THE HOOD. I TOOK MY CAR TO AN AUTO REPAIR SHOP TO FIND THAT THE POWER STEERING SYSTEM HAD SHUT DOWN AND CAUSED MY ALTERNATOR TO FAIL. I TOOK THE CAR BACK TO FORD. THEY TOLD ME THAT ALTHOUGH THERE WAS A RECALL ON MY CAR, FORD WAS REFUSING TO PAY FOR IT BECAUSE OF HOW OLD THE CAR WAS. MY CAR IS A 2012 FORD FUSION AND IT IS INCLUDED IN THE RANGE OF CARS ELIGIBLE FOR THE REPLACEMENT. THEY ALSO FAILED TO GIVE ME THIS INFORMATION THE YEAR BEFORE.

DRIVING LIKE NORMAL UNDER NORMAL CONDITIONS. THE RADIO SHUTS OFF, CHIMES DING LIKE IT DOES ON START UP, TURN SIGNALS DO NOT WORK, HORN DOES NOT WORK, AND CLIMATE CONTROLS DO NOT WORK. CAR IS STILL UNDER POWER, AND IT LASTS ANYWHERE FROM A FEW SECONDS TO ABOUT A MINUTE, THEN COMES BACK ON. IT DOES NOT MATTER IF I'M IN CITY TRAFFIC OR ON THE INTERSTATE, WET OR DRY, HOT OR COLD, OR SMOOTH OR BUMPY ROAD SURFACE.

DRIVER SIDE INSIDE DOOR OPENING HANDLE BROKE TWICE. I FIXED IT WITH A USED PART FROM THE EXACT SAME YEAR AND MODEL OF CAR WITH SIMILAR MILEAGE, BUT IT BROKE AGAIN IN 3 MONTHS TIME. IT'S NOT JUST A PAIN IN THE BUTT TO GET OUT, IT'S ALSO A SAFETY ISSUE. IF A PERSON WAS IN A WRECK AND CAN'T OPEN THE ELECTRIC WINDOW HOW WOULD I EXIT THE VEHICLE IN A HURRY? THIS HAPPENED AS I WAS ATTEMPTING TO EXIT THE CAR AFTER ARRIVING AT WORK. THERE IS A SMALL THIN PLASTIC PIECE THAT BREAKS OFF OF THE HANDLE YOU PULL TO OPEN THE DOOR, ONCE IT BEAKS THE ONLY WAY TO GET THE DOOR OPEN IS TO LOWER THE DRIVERS WINDOW, REACH OUTSIDE TO GET AHOLD OF THE OUTER DOOR HANDLE TO OPEN IT FROM THERE. IF YOU CAN'T DO THAT YOU MUST CRAWL OVER THE PASSENGER SEAT TO EXIT UNLESS SOMEONE CAN OPEN THE DOOR FOR YOU.

I WAS DRIVING DOWN THE ROAD ABOUT 30 MPH WHEN I NOTICED THE SERVICE POWER STEERING AND SERVICE ADVANCETRAC CAME ACROSS THE DASH. ONCE I PULLED OVER, SHUT THE VEHICLE OFF AND TURNED IT BACK ON, THERE WAS NO POWER STEERING.

MY 2012 FORD FUSION IS REVVING HIGH AND SHIFTING WEIRD. NOT LIKE SLIPPING BUT IT'S REVVING A LOT IF HER THEN IT SHOULD BE. ALSO THE TACHOMETER SHUDDERS EVERY NOW AND THEN AT 1600 RPM. MY FATHER TOLD ME THERE'S A LOT OF PROBLEMS WITH THE FORD FUSIONS TRANSMISSIONS AND I DON'T FEEL SAFE WITH MY WIFE AND KIDS DRIVING IT.

TRANSMISSION REVS HIGH BEFORE SHIFTING? IT ISN'T SLIPPING BUT IT ISN'T DRIVING HOW IT SHOULD BE.

THE BRAKE PEDAL IS SOFT AND TRAVELS FURTHER THAN NORMAL. BRAKING DISTANCE IS SIGNIFICANTLY INCREASED. I BROUGHT THE CAR TO THE DEALERSHIP AND TURNED OUT THAT THE HYDRAULIC CONTROL AND THE ELECTRONIC CONTROL UNITS ARE BOTH FAULTY, BASED ON SOME RESEARCH IT APPEARS THIS IS A KNOWN ISSUE. IT HAS A NEW MASTER CYLINDER AND BRAKES HAVE BEEN BLED PROFESSIONALLY. THIS DID NOT CURE THE PROBLEM. IT IS UNSAFE. I WANT THE DEALER TO DO SOMETHING ABOUT THIS AT NO COST TO ME. THIS IS A RECALL ITEM FOR 2010 FUSION, BUT NOT 2012.WHY??? I'VE SEEN SEVERAL COMPLAINTS ABOUT THIS SAME ISSUE WHY HASN'T ANYTHING BEEN DONE,SAFETY SHOULD BE TOP PRIORITY.

ELECTRICAL POWER STEERING NOT WORKING (SEE RECEIPT BELOW) 8/11/2017: CASE # [XXX] FOR: $1784.00 MARCH 30 2012 -BUILD DATE FORD RECALL 15S18 ALTHOUGH MY CAR WAS EXCLUDED FROM THE RECALL 15S18, MY CAR DID SAME THING THAT RECALL STATED: THE STEERING WHEEL LOCKED UP WHILE DRIVING AT NIGHT ALONE IN HOUSTON AND WAS PUT IN EXTREME HARM BC IT STOPPED COMPLETELY ON HWY 1314 AND WOULD NOT MOVE. ALSO, MY CAR MEETS ALL THE REQUIREMENTS TO THE RECALL AND IS ONLY EXCLUDED BECAUSE IT WAS BUILT ONLY 2 WEEKS OUTSIDE OF THE RECALL TIME FRAME. BECAUSE I EXPERIENCED THE EXACT DESCRIPTION LISTED IN RECALL AND BECAUSE MY CAR MEETS ALL THE NECESSARY REQUIREMENTS OF VEHICLES INCLUDED THAT FORD RECALLED (EXCEPT THAT WAS BUILT ONLY 2 WEEKS OUTSIDE OF THE DATE), I REQUEST REMEDY OF REIMBURSEMENT FOR MY VEHICLE REPAIR AND DAMAGES. (I WAS WITHOUT CAR FOR 2 WEEKS AND UNABLE TO WORK AND I AM A SINGLE MOM IN SCHOOL WITH NO HELP FROM FORD). I HAD TO PUT THE COST ON MY CREDIT CARD AND UNABLE TO PAY, SO I NEED THE INTEREST COST OF CREDIT CARD AS WELL.). THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

ON 3/14/2020, OUT OF NO WHERE THE SERVICE POWER STEERING NOW, AND THE ADVANCETRAC LIGHT CAME ON. I WAS DRIVING DOWN MY COUNTRY ROAD AND ONLY DOING ABOUT 35MPH BECAUSE I JUST CAME AROUND A CURVE AFTER MY DRIVEWAY. THE PROBLEM IS COMMON AND VERY UNSAFE FOR DRIVERS. NOT TO MENTION EXTREMELY EXPENSIVE TO FIX. WHY IS IT THAT ONLY SOME OF THE CARS ARE COVERED IN THE RECALL WHEN ALL FORDS WITH THE NEWLY DESIGNED ELECTRONIC STEERING ARE AFFECTED BY THE FAILURE OF THIS SYSTEM!

I LOST ALL POWER STEERING AROUND A TURN AND ALMOST WRECKED MY CAR!!!!!!! NOW I'M GETTING ABS LIGHTS AND SERVICE POWER STEERING, SERVICE ADVANCETRAC CODES WHICH WERE NOT ON PRIOR TO THE LOSS OF STEERING! I SEE RECALLS ON THIS ISSUE BUT MY VIN IS NOT IN THIS RECALL? HOW IS THAT EVEN POSSIBLE?

I STOPPED AT TURNPIKE REST STOP. WHEN I STARTED THE CAR, A "SERVICE POWER STEERING NOW" LIGHT WAS ULLIMINATED (SEE ATTACHED IMAGE) AND THE STEERING WAS NOT WORKING PROPERLY. I WAS UNABLE TO BACK THE CAR OUT OF THE PARKING SPACE DUE TO THE NEED TO MAKE A HARD TURN TO THE LEFT OR RIGHT. THE CAR WAS TOWED TO A LOCAL FORD DEALERSHIP AND THE CAR WILL BE EVALUATED ON MONDAY. I CHECKED MY CAR'S VIN ONLINE AND NO RECALLS ARE SHOWN. HOWEVER, MY ONLINE RESEARCH REVEALS THAT IS A POWER STEERING RECALL (OR SIMILAR WARRANTY ITEM) ISSUED IN 2015 (#15V340000). I SEE MANY, MANY REPORTS OF THIS SAME STEERING FAILURE ON 2012 FORD FUSION MODELS WITH OWNERS REPORTING A FAILURE OF FORD TO COVER THE PROBLEM DESPITE THIS BEING A KNOWN (AND POTENTIALLY DANGEROUS) FAILURE SINCE AT LEAST 2015. WHAT STEPS ARE BEING TAKEN TO REQUIRE FORD TO REPAIR ALL AFFECTED VEHICLES? MANY COMPLAINTS POSTED ON THIS SITE ALLEGE THE MANUFACTURE REFUSED TO REPAIR THE CONSUMER'S 2012 FUSION, DESPITE THE OBVIOUS KNOWN AND WIDESPREAD DANGEROUS ISSUE.

THE BRAKE PEDAL GOES ALL THE WAY TO THE FLOOR BEFORE SLOWING DOWN EVEN WHEN ACCELERATING AT SLOW SPEEDS. THEY'RE VERY SPONGES WHEN MAKING STOPS AND ALMOST NON EXISTENT AFTER HITTING A BUMP IN THE ROAD.

THE BRAKE PEDAL IS SOFT AND TRAVELS FURTHER THAN NORMAL. BRAKING DISTANCE IS SIGNIFICANTLY INCREASED. THIS BEGAN AFTER THE ABS SYSTEM ENGAGED SEVERAL WEEKS AGO AFTER NORMAL BRAKING OVER A ROUGH SECTION OF ROAD AND IT HAS NOT RETURNED TO NORMAL. ALL BRAKE PADS AND ROTORS WERE REPLACED AND THE SYSTEM WAS FLUSHED BUT THE PROBLEM REMAINS. BASED ON SOME RESEARCH IT APPEARS THIS IS A KNOWN ISSUE CAUSED BY A FAULTY ABS MODULE.

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT THE SERVICE POWER STEERING AND SERVICE ADVANCE TRAC MESSAGES WERE DISPLAYED ON THE INSTRUMENT PANEL AT STARTUP. THE CONTACT STATED THAT THE STEERING WHEEL WAS DIFFICULT TO TURN IN EITHER DIRECTION. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE VEHICLE WAS NOT REPAIRED. TOWN AND COUNTRY FORD LOCATED AT (5041 FORD PKWY, BESSEMER AL.) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE HOWEVER, NO ASSISTANCE WAS OFFERED. THE APPROXIMATE FAILURE MILEAGE WAS 164,217.

AFTER DRIVING CAR THE PREVIOUS DAY WITH NO ISSUE THIS MORNING I RECEIVED A POWER STEERING ASSIST FAULT WARNING IN MY DRIVEWAY NOW MAKING CAR UNSAFE TO DRIVE. SAW THAT OTHER FUSIONS HAD A RECALL FOR THIS ISSUE BUT MINE DID NOT.

ON OCCASION WHEN THE BRAKES ARE PRESSED IT SIMPLY FALLS TO THE FLOOR AND HAS TO BE IMMEDIATELY REPRESSED. IT HAS A NEW MASTER CYLINDER AND BRAKES HAVE BEEN BLED PROFESSIONALLY. THIS DID NOT CURE THE PROBLEM. IT IS UNSAFE. I WANT THE DEALER TO DO SOMETHING ABOUT THIS, NO COST TO ME. OCURES WHILE IN MOTION.

WHILE TRAVELING AT A SLOW RATE OF SPEED THE BRAKES ON MY 2012 FORD FUSION HYBRID FAILED TO ENGAGE, WITH THE PEDAL TRAVELING ALL THE WAY TO THE FLOOR. THE CAR WAS TUNED OFF AND RESTARTED AND THE BRAKES SEEMED TO WORK AGAIN. I HAD THE VEHICLE TOWED TOT HE DEALERSHIP AND TURNED OUT THE THE HYDRAULIC CONTROL AND THE ELECTRONIC CONTROL UNITS ARE BOTH FAULTY. THIS IS A RECALL ITEM FOR 2010 FUSION HYBRIDS, BUT NOT MY YEAR.

DRIVER'S DOOR LATCH STOPPED WORKING. SUDDENLY COULD NOT OPEN THE DOOR TO EXIT VEHICLE AFTER PARKING IT. DOOR DOES OPEN FROM THE OUTSIDE BUT NOT FROM WITHIN.

AS I WAS TURNING ON A HIGHWAY THE STEERING WHEEL LOCKED UP.. THEN A CODE CAME UP SAYING ADVANCE TRAC STEERING WHEEL POWER NEED SERVICE NOW.

EPAS SERVICE POWER STEERING NOW LIGHT CAME UP. STEERING IS VERY TIGHT AS IF NO POWER STEERING AT ALL ADVANTRAC LIGHT ALSO ON. FELT DIFFERENT LAST COUPLE DAYS.

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT LOW SPEEDS, THE POWER STEERING CEASED WITHOUT WARNING. DUE TO THE STEERING LOSS, THE CONTACT HAD THE VEHICLE TOWED TO AN INDEPENDENT MECHANIC WHERE THE VEHICLE WAS DIAGNOSED WITH POWER STEERING FAILURE. UPON INVESTIGATION, THE CONTACT ASSOCIATED NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING) WITH THE FAILURE. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 170,000.

YESTERDAY 2/15/2020 OUT OF NO WHERE THE (SERVICE POWER STEERING NOW, AND THE ADVANCE TRAC LIGHT CAME ON UNDER NORMAL DRIVING CONDITIONS DOING 55MPH ON A CURVY ROAD. THE PROBLEM IS COMMON AND VERY UNSAFE FOR DRIVERS. NOT TO MENTION EXTREMELY EXPENSIVE TO FIX. NOW WHY IS IT THAT ONLY SOME OF THE CARS ARE COVERED IN THE RECALL WHEN ALL FORDS WITH THE NEWLY DESIGNED ELECTRONIC STEERING ARE AFFECTED BY THE FAILURE OF THIS SYSTEM!

THE SERVICE ADVANCETRAC AND SERVICE POWER STEERING CAME ON. THIS HAPPENED 3 PREVIOUS TIMES AND THIS IS THE 4TH TIME. EVERY TIME I TOOK IT TO THE DEALER. EVERY TIME I PAID FOR SOMETHING BUT THEY NEVER TRULY FIXED THIS. THEY HAVE RESET THE ERROR TWICE AND MADE ME BUY NEW TIRES BEFORE RESETTING THE ERROR CLAIMING WORN TIRES WERE THE ROOT CAUSE. NOW HAPPENING AGAIN WITH NEW TIRES. THIS CREATES A DANGEROUS CIRCUMSTANCE WHEN POWER STEERING SUDDENLY GOES OUT.

SIMILAR TO PREVIOUS COMPLAINTS, THE SPRING BROKE ON THE FRONT LEFT STRUT ASSEMBLY. IT DIDN'T BREAK IN JUST ONE PLACE, THE SPRING BROKE IN THREE PLACES. TWO PIECES OF THE SPRING FELL TO THE GARAGE FLOOR. I AM GLAD THAT IT HAPPENED IN THE GARAGE AND NOT ON THE ROAD. THE VEHICLE WAS STATIONARY AND I WAS NOT IN THE VEHICLE WHEN IT HAPPENED. I HAVE THE PIECES AND WILL INCLUDE THE PICTURE IN THIS REPORT. I HAVE TAKEN MY VEHICLE TO GET SERVICED AT A LOCAL DEALERSHIP. I AM HAVING THEM REPLACE BOTH STRUT ASSEMBLIES. I COMMUTE FOR WORK AND IF THIS HAD HAPPENED WHILE DRIVING I WORRY THAT THIS COULD HAVE CAUSED AN ACCIDENT. SINCE THIS HAS BEEN REPORTED MULTIPLE TIMES ACROSS THE INTERNET, I BELIEVE THAT THIS NEEDS TO BE REPORTED AGAIN TO THE NHTSA.

TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE STOPPED AT AN INTERSECTION, MAKING A LEFT TURN THE STEERING POWER STEERING ASSIST WARNING LIGHT ILLUMINATED WHICH CAUSED THE STEERING TO CEASE. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE IN MANUAL STEERING MODE TO HIS FATHER'S RESIDENCE. BICKFORD FORD 3100 BICKFORD AVE, SNOHOMISH, WA 98290 (425)334-4045 WAS CONTACTED BY PHONE AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT SUBJECTED TO A RECALL. THE MANUFACTURER WAS NOT CONTACTED OR INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 160,000. THE VIN WAS NOT AVAILABLE.

WHILE DRIVING MY VEHICLE THE POWER ASSIST SYSTEM GAVE OUT MAKING IT HARD FOR ME TO TURN MY STEERING WHEEL A MESSAGE APPEARED POWER STEERING ASSIST FAULT I TOOK MY VEHICLE TO FORD DEALERSHIP ON FRIDAY FEBRUARY 07-2020 WAS TOLD FORD DENIED REQUEST BECAUSE IT WAS BEYOND TIME FOR A SUBSEQUENT FAILURE

STEERING WHEEL IS HARD TO STEER AND A MESSAGE KEEPS COMING UP ON THE DASH SAYING 'SERVICE TRACK'

STARTED MY CAR AT WORK FRIDAY, FEB 7TH AND AFTER A FEW SECONDS OF SITTING THERE IN THE PARKING LOT, A MESSAGE POPPED UP ON MY DASH SAYING "POWER STEERING ASSIST FAULT". MY STEERING WHEEL WOULDN'T MOVE. SHUT MY CAR OFF. WAITED A MINUTE. STARTED IT BACK UP. WAITED ANOTHER MINUTE AND NO MESSAGE. HAVEN'T SEEN IT SINCE BUT ALSO KNOW THERE HAS BEEN RECALLS ON FUSIONS FOR THIS. UNSURE IF MINE FALLS INTO THIS RECALL. CALLED FORD DEALERSHIP HERE AND THEY COULDN'T TELL ME FOR SURE WHETHER THERE WAS A RECALL ON MY EXACT VEHICLE. TOLD ME TO WAIT IT OUT TO SEE IF MESSAGE COMES BACK AGAIN. TOLD ME TO BRING IT IN IF MESSAGE RETURNS OR STARTS HAVING PROBLEMS. WOULD REALLY LIKE TO KNOW IF MY VEHICLE FALLS UNDER THIS RECALL OR NOT AS I REALLY DO NOT WANT TO WAIT IT OUT AND FIND OUT THE HARD WAY.

STEERING GEAR FAILURE CAUSED POWER STEERING TO FAIL, DIAGNOSTIC CODE P07AE-09. CODE ABOVE ASSOCIATED WITH RECALL - STEERING CONTROL MODULE, STEERING GEAR REPLACEMENT FOR CERTAIN 2011-2012 FUSION MODELS. THE ISSUE: MECHANICAL FAILURE ASSOCIATED WITH PARTS THEMSELVES, NOT WITH ASSEMBLY OF VEHICLE. MY VEHICLE'S STEERING GEAR IS COVERED UNDER A RECALL BUT BECAUSE MY VEHICLE WAS ASSEMBLED AT A DIFFERENT PLANT THAN OTHER COVERED VEHICLES OF THE SAME MODEL/YEAR, FORD WILL NOT COVER THE COST OF THE REPAIR. MY VEHICLE SHOULD BE INCLUDED IN THIS COVERAGE.

MY SON WAS DRIVING & PREPARING TO STOP AT A STOP SIGN. IT WAS A ROAD HE WAS VERY FAMILIAR WITH. THE BRAKE PEDAL WENT TO THE FLOOR. HE ATTEMPTED TO SLOW THE VEHICLE & TURN THE CORNER BY SWERVING UP AN EMBANKMENT SLIGHTLY. HE REALIZED IT WOULDN'T SLOW. HE PUMPED THE BRAKES SEVERAL TIMES WITH NO BRAKE RESPONSE. HE CHOSE BETWEEN A GARAGE & A TREE TO STOP THE VEHICLE. HE HEADED FOR THE TREE. IN INSURANCE INVESTIGATION, BRAKES FUNCTIONED NORMALLY. SEVERE UNDERCARRIAGE DAMAGE HAD BEEN REPAIRED LESS THAN 2 WEEKS PRIOR TO THE ACCIDENT. POLICE WERE CALLED TO ACCIDENT SCENE & FILED REPORT. THERE WERE NO SKID MARKS AT THE SCENE. THE SPEED WAS ESTIMATED AT 35-40 MPH - WITHIN/LOWER THAN SPEED LIMIT. *LN *DL CONSUMER STATES THAT THE VEHICLE WAS TOTALED IN THE ACCIDENT. INSURANCE COMPANY IS MOVING VEHICLE TO A SALVAGE POOL. THEY CONDUCTED AN INVESTIGATION AND LOOKED AT THE ABS/HCU AND DETERMINED THAT THE BRAKES DID NOT CAUSE FAILURE. *DL

DOOR ON DRIVERS SIDE LOCK JAMS. DRIVER HAS TO OPEN DOOR FROM OUTSIDE. ARE THERE ANY RECALLS FOR THIS CAR DOOR LOCKS?

I HAD A FLAT TIRE AND TOOK MY CAR IN TO REPLACE MY 2 FRONT TIRES AND DROVE OFF AND IT AND I GOT A POWER STEERING FAILURE AND ADVANCETRAC FAILURE.

THIS REFERENCES TRACKING NO. 11246006. FOR THE SECOND TIME, NOV. 29, 2019, MY BRAKES FAILED. FORD FUSION 2012, 40,100 MILES. I WAS PARKED IN A GARAGE - STARTED CAR, PUT IN DRIVE AND ALL FAILURE LIGHTS CAME ON AND NO BRAKES WHEN I USED THE BRAKE PEDAL. MY INVOICE FOR $3,200 TO REPAIR STATED "INSPECTED AND FOUND THAT ECU AND HCU BOTH HAVE INTERNAL FAILURE NOT ALLOWING COMPUTERS TO CONTROL RESPECTIVE COMPONENTS. ... PER PIN POINT TEST." I BELIEVE THIS FAILURE IS A RESULT OF DEFECTIVE PARTS ON THE FORD VEHICLE. THIS CAR HAS ONLY 40,000 MILES -- IT SHOULD NOT HAVE A FAILURE OF THIS MAGNITUDE. I BELIEVE I SHOULD BE REFUNDED THE AMOUNT I HAD TO PAY FOR REPAIR. P.S. AFTER PAYING $3,200 FOR THE REPAIR, I WAS PRESENTED WITH A CAR THAT HAD SO MANY LEAVES ALL OVER THE CAR, I HAD TO USE MY SNOW REMOVAL WAND TO REMOVE THE LEAVES BEFORE I COULD SEE OUT THE WINDOWS -- THIS IS NOT ACCEPTABLE. THEY HAD MY CAR FOR 12 DAYS TO REPAIR??

I WAS DRIVING HOME ON 01/28/2020 WHEN THE SERVICE POWER STEERING LIGHT CAME ON. I WAS DRIVING AT AROUND 35 MPH, AND DID RUN OVER SOME SAND THAT WAS ON THE ROAD THAT MADE THE CAR SLIP SOMEWHAT, BUT NOT MUCH. AND THE POWER STEERING WENT OUT. I WAS DRIVING AT THE TIME, BUT DID GET HOME SAFELY. THE SERVICE STATION I WENT TO THE NEXT MORNING TOLD ME THAT THERE WAS A RECALL OUT FOR THE POWER STEERING ISSUE, BUT IT SEEMS MY CAR IS NOT INCLUDED. WHY IS THAT IF THIS IS A KNOWN ISSUE WITH THE FORD FUSION? I HAVE NOT YET BEEN ABLE TO HAVE THIS REPAIRED AS I DO NOT HAVE 1800.00 TO 2000.00 TO SPEND ON THIS REPAIR AT THE MOMENT.

I BROUGHT THIS UNIT AT AN AUCTION, BUT THE WHEEL CONTINUES TO LOOK ON ME.... NOW SEVERAL LIGHTS ARE ON INCLUDING CHECK ENGINE.