TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT TWO YEARS AGO, WHILE DRIVING, THE STEERING LOST POWER WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE AN UNKNOWN FORD DEALER IN MILWAUKEE, WI, WHERE THE VEHICLE WAS REPAIRED AT THE OWNER'S EXPENSE. THE FAILURE RECURRED TWO YEARS LATER, WHILE HIS WIFE WAS DRIVING, AND CAUSED THE VEHICLE TO HIT A GUARD RAIL AND CRASHED INTO A DITCH. THERE WAS NO WARNING. THE AIR BAG DID NOT DEPLOY. THERE WAS NO POLICE REPORT AND NO REPORT OF ANY INJURY. THE VEHICLE WAS DAMAGED BUT WAS NOT TOWED. THE CONTACT MET HIS WIFE AT THE SCENE AND DROVE THE VEHICLE TO THE GORDIE BOUCHER FORD OF MENOMONEE FALLS DEALER, LOCATED AT: N88W14300 MAIN ST, MENOMONEE FALLS, WI 53051 WHERE THE TECHNICIAN STATED THAT THE RECALL, NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING), DID NOT APPLY TO THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL AND THE WARRANTY EXPIRED, THE VEHICLE WAS OVER 150,000. THE VEHICLE WAS NOT REPAIRED. THE INITIAL FAILURE MILEAGE WAS APPROXIMATELY 130.
2012 Ford Fusion complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2012 record →
TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT THE ANTI TRACTION STABILIZING SYSTEM WARNING LIGHT WAS ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO THE DEALER SUNNYSIDE MOTOR CO., INC. (944 MAIN ST, HOLDEN, MA 01520; (508) 829-4333) WHO STATED THAT THE SENSOR ASSEMBLY WAS REPLACED. THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 33,000.
2012 FUSION SEL, 3.0L V6, 112,000 MILES: ON 9-3-2020 I WAS PULLING OUT OF THE LOCAL SHOPPING CENTER. AS I WAS PROCEEDING IT APPEARED THAT THE ENGINE HAD STALLED. IN ACTUALITY THE ENGINE DID NOT STALL AND THERE WAS A FAULT MESSAGE DISPLAYED "POWER STEERING ASSIST FAULT". I PROCEEDED HOME WITH GREAT DIFFICULTY STEERING THE CAR. ON THE WAY HOME I STOPPED AT THE LOCAL AUTOZONE CAR CARE CENTER TO REVIEW THE OWNER'S MANUAL FOR A POSSIBLE EXPLANATION AND REMEDY. THE MANUAL STATED THAT THERE WAS NO SERVICE FOR THE POWER STEERING SYSTEM ON THIS MODEL FUSION (FULLY ELECTRIC). I PROCEEDED OUT OF THE PARKING LOT AND AS SOON AS I WENT FORWARD A SECOND ALARM DISPLAYED "SERVICE ADVANCETRAC". NOW THE DISPLAY TOGGLED BETWEEN THESE TWO ALARMS. THE DAY PRIOR TO MY SERVICE APPOINTMENT I NOTICED THAT WHEN I STARTED THE CAR ONLY THE "SERVICE ADVANCETRAC" ALARM DISPLAYED, BUT THE VEHICLE STILL HAD NO POWER STEERING. THE FOLLOWING MORNING I TOOK THE VEHICLE TO THE FORD DEALERSHIP FOR DIAGNOSTICS. LATER THAT DAY I WAS CONTACTED BY THE SERVICE ADVISOR WHO INFORMED ME THAT THE POWER STEERING RACK AND PINION ASSEMBLY NEEDED TO BE REPLACED. THE COST WAS GOING TO BE IN EXCESS OF $2000. BY NOW I HAD DONE SOME RESEARCH INTO THIS AND FOUND THAT THERE WAS A RECALL FOR THIS VERY PROBLEM (NHTSA ID# 15V340000, FORD ID# 15S18). I RELAYED THIS INFORMATION TO THE FORD SERVICE ADVISOR AND HE INFORMED ME THAT "YES THERE WAS A RECALL BUT MY VIN# WAS NOT INCLUDED". I AM AT A LOSS AS TO HOW THIS VEHICLE COULD NOT BE INC
CAR SENSOR CAME ON SHOWING EPAS POWER STEERING NEEDED SERVICED AND WITHIN 10 MINUTES THE ELECTRICAL POWER STEERING HAD WENT OUT COMPLETELY. THE CAR WAS STATIONARY AT THE TIME. IT IS NOW UNSAFE TO DRIVE DUE TO THE CAR NOT BEING ABLE TO STEER AND REACT QUICKLY WHEN BEING DRIVEN.
THE REAR BRAKE CALIBERS HAVE SEIZED UP TWICE NOW. 1ST TIME WAS JUNE 2017, SERVICED BY FIRESTONE, AND JUST RECENTLY SEPT 12TH 2020. BOTH TIMES REQUIRED A FULL BRAKE REPAIR. FIRST HAPPENED AT 72,000 MILES AND NOW AT 142,000 MILES. BOTH CAUSE A LOSS OF BRAKING IN THE VEHICLE. IN JUNE OF 2017 THE VEHICLE WAS MOVING BETWEEN 30 TO 45 MPH WHEN IT SEIZED UP. WE DROVE IT TO NEAREST SHOP IN ILLINOIS SO WE CAN START OUR DRIVE BACK TO GEORGIA. SECOND TIME WAS NOT AS BAD AS I RECOGNIZED THE SYMPTOMS AND GOT IT IN FOR REPAIRS BEFORE FULL SEIZURE OF THE BRAKES. ONLINE REVIEW SHOWS MANY PROBLEMS WITH THE BRAKES ON THIS CAR MODEL.
TL* THE CONTACTS DAUGHTER OWNS A 2012 FORD FUSION. THE CONTACT STATED WHILE HIS DAUGHTER WAS STARTING THE VEHICLE, THE ELECTRONIC POWER STEERING WARNING LIGHT ILLUMINATED. THE DRIVER TURNED OFF AND RESTARTED THE VEHICLE AND THE WARNING LIGHT WAS NO LONGER ILLUMINATED. THE VEHICLE WAS TAKEN TO JOE MYERS FORD LOCATED AT 16634 NORTHWEST FWY, HOUSTON, TX 77040, (713) 766-3600, AND WAS DIAGNOSED THEY RETRIEVED CODE:U3000:49 IN PSCM WITH NEEDING STEERING GEAR TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING) HOWEVER THE VIN WAS NOT INCLUDED. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000.*LN*JB
POWER STEERING WOULD FAIL EVERY SO OFTEN WHEN I FIRST CRANKED THE VEHICLE. NEVER HAPPENED WHILE DRIVING. I COULD TURN THE CAR OFF, WAIT A MIN, CRANK IT AGAIN AND IT WOULD BE FINE. ON 9/9/2020 I CRANKED THE CAR WHILE PARKED AND POWER STEERING ASSIST FAULT CAME ON, LOSS OF POWER STEERING OCCURED AND WILL NOT GO AWAY THIS TIME. I AM AFRAID TO DRIVE THE CAR WITHOUT POWER STEERING. THE CAR IS IN MY DRIVEWAY. I UNDERSTAND THIS IS A COMMON PROBLEM WITH FORD FUSIONS. I FEEL FORD SHOULD FIX THIS DEFECT/FLAW FREE OF CHARGE. IT IS A SAFETY ISSUE.
I WAS GOING DOWN THE ROAD AND ALL OF A SUDDEN SERVICE POWER STEERING APPEARED.THE STEERING BECAME HARD TO HANDLE. THIS IS THE SECOND TIME THIS HAS HAPPENED. NOW IT FEELS LIKE THE STEERING IS LOCKED UP.
WHILE DRIVING DOWN THE HIGHWAY, THE POWER STEERING SYSTEM REVERTS TO MANUAL STEERING MODE.. IN MANUAL STEERING MODE THERE IS STILL A MECHANICAL LINKAGE BETWEEN THE STEERING WHEEL AND THE ROAD WHEELS, ALLOWING STEERING CONTROL TO BE MAINTAINED WITH GREAT DIFFIVULTY. A MESSAGE DISPLAYS IN THE INSTRUMENT CLUSTER MESSAGE CENTER AND A CHIME WILL SOUND TO INFORM THE DRIVER. LOSS OF POWER STEERING ASSIST REQUIRES GREATER STEERING EFFORT, WHICH MAY INCREASE THE RISK OF ACCIDENT. THIS HAS HAPPENED AT LEAST 10 TIMES OVER THE PAST TWO YEARS. FORD CLAIMS THERE IS NO CODE IN THE COMPUTER, SO THIS IS NOT COVERED UNDER THE RECALL. IT IS HAPPENING REPEATEDLY, IN SPITE OF THE LACK OF CODE IN THE COMPUTER. CLEARLY EITHER THE COMPUTER IS FAULTY OR THE DEVICE WHICH IS SUPPOSED TO SEND THE CODE TO THE COMPUTER IS FAULTY.
POWER STEERING LIGHT CAME ON. STEERING WHEEL WOULDN'T TURN EASILY.
I HAVE HAD THE CAR FOR YEARS AND THE POWER ASSIST FAULT LIGHT HAS CAME ON NUMEROUS TIMES MOSTLY WHEN I FIRST START THE CAR BUT IT HAS HAPPENED WHILE DRIVING AS WELL MAKING IT EXTREMELY DANGEROUS WHEN YOU LOSE STEERING. USUALLY I CAN POWER OFF AND RESTART AND IT GOES AWAY. THIS MORNING I HAVE RESTARTED MULTIPLE TIMES AND THE POWER STEERING ASSIST FAULT WILL NOT GO AWAY. I HAVE LOOKED UP RECALLS FOR MY VEHICLE AND RECALL 15S18 EXPLAINS MY EXACT ISSUE. HOWEVER THE CUT OFF DATE FOR VEHICLES FOR THIS RECALL IS 2/28/12 AND MY VEHICLE WAS MADE 3/12/12. LESS THAN 2 WEEKS BETWEEN THE INFECTED VS MY CAR. FORD SHOULD HAVE TO PAY FOR THIS AS I BELIEVE ITS TOO CLOSE OF A DATE TO REALLY KNOW IF MY CAR WAS MADE WITH THE SAME PARTS THAT WERE DEFECTIVE 10DAYS BEFORE MINE
VEHICLE IS SHOWING POWER STEERING ASSIST FAULT. THIS HAS HAPPENED MULTIPLE TIMES IN THE LAST WEEK. THIS HAPPENS WHILE TURNING AND WHILE DRIVING UNDER NORMAL CIRCUMSTANCES. THIS APPEARS TO BE THE SAME RECALL ON OTHER 2012 FORD FUSION MODELS.
THROTTLE BODY STAYS OPEND CAUSING WRENCH TO POP UP ON DASH AND CAR TO NO LONGER ACCELERATE WHILE IN TRAFFIC. THIS IS VERY DANGEROUS.. ALSO THE THROTTLE BODY ACTUATOR IS FAULTY. I'VE HAD MULTIPLE PEOPLE SAY THEY HAVE THIS EXACT ISSUE WITH THE FUSION .. NOT TO MENTION THE TENSION PULLEY MAKES THE CAR WHILE IN MANY FORD FUSION CARS...
I LEFT WORK AND EVERYTHING WAS WORKING FINE, NO TROUBLE STEERING OR ANYTHING. I STOPPED TO GET GAS AND TURNED OFF THE CAR WHEN I WAS DONE AND STARTED THE CAR BACK UP LIGHTS TURNED ON THE DASH AND MY STEERING WHEEL WOULDN'T MOVE. IT WAS SAYING SERVICE ELECTRIC POWER STEERING NOW. I DIDN'T HAVE ANY PROBLEMS BEFORE AND NOW IT JUST QUIT WORKING OUT OF NOWHERE. SO I WAS PARKED WHEN IT QUIT WORKING.
MY VEHICLE HAS BEEN STALLING WHILE I AM EITHER DRIVING ON A HIGHWAY, TURNING OR STOPPED AT A LIGHT. THIS IS EXTREMELY DANGEROUS WHILE DRIVING ON THE HIGHWAYS IN NJ.
MY DRIVER'S SIDE ELECTRIC DOOR LOCK AND INSIDE HANDLE WILL NOT OPEN DOOR. MUST PUT WINDOW DOWN AND REACH OUT SIDE TO OPEN DOOR. VERY APPREHENSIVE BECAUSE SOMETIMES I HAVE TO REPEAT THE UNLOCKING PROCESS BEFORE I CAN LET MYSELF OUT OF THE CAR. AT THE TIME OF THE INCIDENT, I HAD BEEN DRIVING AND THEN PARKED AT A BUSINESS PLACE. WHEN I ATTEMPTED TO UNLOCK THE DOOR AND TO OUT, I HEARD A CLICK BUT THE HANDLE WOULD NOT RELEASE.
THIS MAKE THE SECOND TIME HAVING THIS PROBLEM WITH THIS CAR. WE HAD MADE IT HOME AND THE TIRE HAD WENT FLAT. WE TOOK THE TIRE OFF GOT IT REPAIRED AND PUT THE TIRE BACK ON. ONCE WE GOT IT THE CAR TO DRIVE IT THE POWER STEERING WAS STIFF. SO CHECK UNDER THE HOOD , WE RESEARCH TO FIND OUT WHAT IS WRONG. WE CALLED FORD AND THEY TOLD US THAT IT WAS A RECALL ON IT, BUT WHEN WE GAVE THE VIN# IT WASN'T INCLUDED IN THE RECALL. WHY NOT IT WAS PRODUCED DOING THE TIMES, ITS A 2012 FORD FUSION. WE DONT HAVE THE MONEY TO GET THIS FIXED ESPECIALLY WITH THE PANDEMIC GOING ON. WE JUST RTYING TO KEEP OUR JOBS. THIS NEEDS TO BE FIXED.
AIRBAG LIGHT CAME ON AFTER COMPLYING WITH THE FORD AIRBAG RECALL. TOOK TO THE DEALER AND WAS NOTIFIED THAT THE PASSENGER IN-SEAT AIRBAG SENSOR WAS INTERMITTENT AND WAS NOT INCLUDED IN RECALL. PRICE TO FIX IS $900.
TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE LOSS POWER STEERING ASSIST WITHOUT WARNING. THE VEHICLE WAS TAKEN TO CROWE FORD SALES CO LOCATED AT 1041 S STATE ST, GENESEO, IL 61254, WHERE IT WAS STATED THAT THE VEHICLE WAS NOT SUBJECTED TO A RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 138,000.
THE LUG NUTS HAVE SWELLED WHERE THEY CANNOT BE REMOVED WITH A 19MM SOCKET (AS DESIGNED) NOR THE ACTUAL JACK WRENCH THAT CAME WITH THE VEHICLE. FROM WHAT I HAVE READ, THIS IS A CHRONIC PROBLEM.
MY POWER STEERING HAS GONE OUT AND UPON FURTHER INVESTIGATION ON THE INTERNET IT SEEMS THIS IS AN EXTREMELY POPULAR ISSUE. I JUST DON'T UNDERSTAND HOW MY VEHICLE ISN'T COVERED BY THE RECALL. I CANT SEEM TO FIND ANYTHING OTHER THAN RECALL NEWS AND ARTICLES ON MY SPECIFIC VEHICLE NOT EVEN ANY VIDEOS OR GUIDES ON HOW TO REPAIR AT HOME TO AVOID SPENDING A LUDACRIS AMOUNT OF MONEY ON REPAIRS.
TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE STEERING WHEEL WAS DIFFICULT TO TURN. THE CONTACT STATED THAT THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACT CONTINUED DRIVING TO HER DESTINATION. THE CONTACT STATED THAT AFTER THE VEHICLE WAS RESTARTED, THE POWER STEERING WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO ACTON FORD INC LOCATED AT 76 POWDER MILL RD, ACTON, MA 01720, (978) 897-7000, HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE VEHICLE WAS NOT REPAIRED FOR THE RECENT FAILURE. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 103,000.
THE STEERING GEAR FAILED FOR THE SECOND TIME AT 113000 MILES. COST FOR REPLACEMENT AND FOUR BALL JOINTS WAS $2000.00. SOME BALL JOINTS REPLACED AT APPROX 70000 MILES AND STEERING GEAR REPLACED UNDER RECALL AT APPROX 93000 MILES. IT ONLY LASTED 20000 MILES. ONLINE IT LOOKS LIKE FORD HAS HAD THIS PROBLEM FOR A NUMBER OF YEARS. THE LAST TIME IIT FAILED IT WAS IN MOTION. WHEN IS THE NHTSA GOING TO FORCE THE REPAIR OF THIS ITEM?
STEERING GAVE OUT WHILE DRIVING. FOUND THAT THERE WAS A RECALL REPAIR IN 2015 WITH PREVIOUSOWNER.. IT WAS SUPPOSED TO BE CORRECTED AND NOW IT'S OUT AGAIN? FORD REFUSES TO ACKNOWLEDGE THIS ISSUE
POWER STEERING OUT WITH MESSAGE LIGHTS. HAVE SEEN PREVIOUS RECALLS FOR MY MAKE AND YEAR. WHY IS THERE NOT ONE LISTED
TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED WHILE SHIFTING GEARS TO REVERSE AT 5 MPH, THE POWER STEERING ASSIST WARNING LIGHT ILLUMINATED AND THE STEERING CEASED. THE VEHICLE WAS NOT DRIVABLE. A DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS INFORMED OF FAILURE. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING) HOWEVER, THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS 96,000.
IF MY CAR SITS AT IDLE FOR TOO LONG LIKE STUCK IN TRAFFIC OR WAITING AT A DRIVE THRU THE MAINTENANCE LIGHT COMES ON AND IT WILL NOT SHIFT. THE RPMS REV UP BUT IT ACTS LIKE IT IS STUCK . IT WON'T MOVE OVER A FEW MPH. THEN IF YOU SHIFT IT INTO NEUTRAL IT MAKES A LOUD NOISE AND THE WHOLE CAR JERKS LIKE THE TRANSMISSION IS ABOUT TO FALL OUT. I SHUT THE CAR OFF AND STARTED IT AGAIN AND IT WILL NOT SHIFT RIGHT. YOU CAN FLOOR THE GAS AND IT BARELY MOVES THEN IT WILL COME OUT OF IT AND DRIVE FINE UNTIL YOU HAVE TO SIT IDLE AGAIN. IT IS VERY DANGEROUS AND I HAVE TRIED EVERYTHING TO FIX IT AT MULTIPLE MECHANICS SHOPS AND NOTHING WORKS. HAVE CHANGED MULTIPLE SENSORS AND IT ALWAYS SEEMS TO HAPPEN AGAIN.07
TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT WHILE HIS SON WAS DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE LOSS POWER STEERING ASSIST WITHOUT WARNING. HIS SON PULLED OVER AND CHECKED THE POWER STEERING FLUID LEVEL. THE VEHICLE WAS RESTARTED HOWEVER, THE FAILURE PERSISTED. KOERNER FORD OF SYRACUSE (805 W GENESEE ST, SYRACUSE, NY 13204, (315)474-4275) WAS CONTACTED AND THE CONTACT WAS INFORMED THAT THE POWER STEERING SYSTEM NEEDED TO BE REPLACED AT AN ESTIMATED COST OF $2,000. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 92,000.
MY 2012 FORD FUSION'S POWER STEERING SYSTEM RECENTLY STOPPED WORKING WHILE DRIVING TO A FRIENDS HOUSE. FORTUNATELY, I WAS ABLE TO PARK THE CAR AND NO ONE WAS HURT. IN CHECKING FOR RECALLS, THERE ARE A NUMBER OF 2012'S WITH THIS RECALL BUT NOT MY VIN NUMBER. I AM REALLY SURPRISED AND VERY FRUSTRATED THAT MANY CARS ARE RECALLED, BUT NOT MINE. PLEASE ADVISE!!
LOSE OF POWER STEERING AND MY DASHBOARD KEEPS FLASHING TO CHECK IT! MY DASHBOARD ALSO KEEPS SAYING THAT MY ADVANCE TRAC ISNT RIGHT OR UNSTABLE! PLUS MY AIR CONDITIONING UNIT BLOWS HOT AIR ON HOT DAYS! MY AIR BAG WAS SUPPOSED TO BEEN FIXED ON 02/11/2020 BY A FORD DEALERSHIP AND IT IS BACK TO IT'S OLD SELF
TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL DRIFTED INDEPENDENTLY TO THE RIGHT WITHOUT WARNING. THE CONTACT CALLED BLAISE ALEXANDER FORD INC (2265 OLD TURNPIKE RD, LEWISBURG, PA 17837, (570) 524-7267) WHERE HE WAS INFORMED THAT THE VEHICLE WAS NOT SUBJECTED TO A RECALL. THE MANUFACTURER WAS ALSO NOTIFIED OF FAILURE AND CONFIRMED THE INFORMATION PROVIDED BY THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 156,000.
THE DRIVERS SIDE SEAT BELT ALL OF A SUDDEN STOP WORKING WHEN I GOT OUT OF THE CAR ONE DAY. WHEN I RETURNED TO THE CAR AFTER AN HOUR, THE BELT WOULDN'T LATCH. NOTHING WAS DROPPED IN THE LATCH, THE CAR WAS STATIONARY, NEVER BEEN IN AN ACCIDENT WITH A PERSON IN THE VEHICLE. ALL OTHER PARTS AND ALL OTHER SEAT BELTS WORK.
THE A/C AIR BLOWER SOMETIMES COME ON THEN OFF, IT ALWAYS COMES ON WHEN I HAVE THE FOG LIGHTS ON. I HEARD OTHERS WITH 2012 FORD FUSION HAVE THIS ISSUE AS WELL.
TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE WAS DIFFICULT TO START. THE VEHICLE WAS TOWED TO FRANKLIN FORD (175 E CENTRAL ST, FRANKLIN, MA 02038 508-570-4022) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE WIRING UNDER THE DASHBOARD HAD A CORRODED SOLDER POINT. THE CONTACT STATED THAT THERE WAS A SHORT CIRCUIT IN THE WIRING HARNESS. THE CONTACT STATED THAT SEVERAL REPAIRS WERE PERFORMED AT A COST OF $3,000 HOWEVER, FAILED TO FIX THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 133,000.
ELECTRIC POWER ASSIST STEERING FAILED WHILE DRIVING DOWN STREET
BRAKE PEDAL DROPS ALMOST TO FLOOR AT TIMES GREATLY INCREASING STOPPING DISTANCE WHEN APPROACHING A STOP OR WHEN I SLOW DOWN. THIS NECESSITATES THE NEED TO PUMP THE BRAKE PEDAL AND IN EXTREME CIRCUMSTANCES NEEDING TO SWERVE TO AVOID A COLLISION . THIS PROBLEM OCCURS WITH NO WARNING AT ALL. THIS SEEMS TO BE A KNOWN ISSUE WITH THE FUSION.
CAR WAS IDLING IN LINE AT A DRIVE THRU FOR ABOUT 5 MINUTES. DRIVER RELEASED FLOOR BRAKE TO MOVE UP IN LINE. AFTER PULLING UP A FEW FEET, AND THEN TRYING TO SLOW THE CAR, THE BRAKE PEDAL TRAVELED ALL THE WAY TO THE FLOOR AND BRAKING DISTANCE WAS EXTENDED. DRIVER WAS AFRAID THE CAR WOULDN'T STOP. CAR HAS A NEW ELECTRONIC THROTTLE BODY AND HYDRAULIC ABS PUMP, BUT PROBLEM PERSISTS. DRIVER IS CONSIDERING GETTING A NEW CAR. *TR
TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT WHILE HER DAUGHTER WAS DRIVING AT 70 MPH, THE POWER STEERING CEASED WITHOUT WARNING. THE CONTACT'S DAUGHTER TOOK THE VEHICLE TO SAFFORD FORD LINCOLN OF SALISBURY (1902 N SALISBURY BLVD, SALISBURY, MD 21801) AND THE VEHICLE WAS DIAGNOSED WITH POWER STEERING FAILURE. THE FAILURE WAS LINKED TO NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND CONFIRMED THAT THE VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 111,000.
WHILE IN MOTION THE ADVANCE TRAC SERVICE NEEDED APPEARED AND THEN THE POWER STEERING CAME UP AS I WAS BACKING OUT OF A PARKING LOT. CAR STEERING WHEEL WOULD NOT TURN AT ALL CAR IS NOW PARKED. *TR
THE POWER STEERING HAS GONE OUT. IT SAYS SERVICE ADVANCE TRAC SOON. I HAVE SEEN WHERE SEVERAL RECALLS HAVE BEEN DONE ON 2012 FORD FUSIONS. JUST WONDERING WHY ON CERTAIN VINS IF THIS IS A PROBLEM. I WAS STOPPED AT A LIGHT WHEN THE POWER STEERING WENT OUT. *TR
THE STEERING WHEEL HAS LOCKED UP AND THE DASHBOARD IS READING SERVICE ADVANCETRAC SOON/POWER STEERING FAULT. UNABLE TO DRIVE VEHICLE. WARNING MESSAGE APPEARED WHILE CAR WAS IN MOTION ON A CITY STREET. CAR LOCKED UP AT A RED LIGHT. *TR
TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT THE DRIVER'S SIDE FRONT DOOR FAILED TO OPEN FROM INSIDE OF THE VEHICLE. THE CONTACT CALLED MIKE BASS FORD INC (5050 DETROIT RD, SHEFFIELD, OH 44035, (440) 934-3673), AND THE DEALER WAS INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED TO SCHEDULE AN APPOINTMENT TO HAVE THE VEHICLE DIAGNOSED. THE CONTACT STATED THAT THE FAILURE OCCURRED BEFORE AND WAS TAKEN TO THE SAME DEALER, WHERE THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS OUT OF WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 56,000.
THROTTLE CONTROL/TRANSMISSION WRENCH SYMBOL LLUMINATES WHEN THE POWERTRAIN OR A AWD FAULT HAS BEEN DETECTED. IF THE INDICATOR STAYS ON OR CONTINUES TO COME ON, WHICH IT DOES. THEN CAR WILL CONTINUE TO RUN BUT JERKS AND LUNGES. PRESSING ON THE ACCELERATOR DOES ABSOLUTELY NO GOOD. I DO NOT FEEL SAFE DRIVING SAID CAR. THANK THE DEAR LORD I WAS NOT PULLING OUT ON U.S. 98 IN NAVARRE FL. I WAS STILL IN MY NEIGHBORHOOD AND WAS ABLE TO CHUG MY WAY BACK HOME. TOMORROW, 06/22/2020 WILL BE HAVING CAR TOWED TO A PROFESSIONAL AND LICENSED MECHANIC. VEHICLE HAS SUFFICIENT FUEL, THAT IS NOT THE PROBLEM. AFTER MECHANIC HAS EVALUATED SITUATION I WILL HAVE DOCUMENTATION TO SUBMIT.
THE ELECTRIC RACK AND PINION HAS FAILED FOR THE SECOND TIME I CONTACTED FORD THE 1ST OCCURRENCE.. WHILE DRIVING LUCKILY OTHER VEHICLES WAS NOT NEAR !!! OTHER 2012 MODELS HAVE HAD THE PROBLEM FIXED BY FORD BUT FOR SOME REASON THIS SPECIFIC VIN ISN'T COVERED THIS IS A VERY UNSAFE SITUATION BECAUSE AS I HAVE READ WITH THE OTHER FUSION THEY RECALLED SOME WHERE INVOLVED IN ACCIDENTS DUE TO LOSS OF ELECTRIC ASSIST STEERING. *TR
2012 FORD FUSION SEL ELECTRONIC POWER STEERING ASSIST LIGHT COMES ON , LOSS OF POWER STEERING, HAS HAPPENED SEVERAL TIMES IN RECENT WEEKS ,HAS ALMOST CAUSED ME TO HIT A PEDESTRIAN, I SEE THIS YEAR MAKE AND MODEL ARE AFFECTED AND ALSO FROM THE PLANT THE CAR WAS MANUFACTURED BY ON THE RECALL LIST BUT MY CAR AND DEALERSHIP SAYS IT'S NOT COVERED. *TR
TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED WHILE DRIVING AT 35 MPH, THE VEHICLE LOSS POWER STEERING ASSIST WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE BECAME DIFFICULT TO STEER. THE VEHICLE WAS TOWED TO THE RESIDENCE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED. THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 151,000.
MY PASSENGER FRONT SIDE DOOR LOCK WILL NOT (UNLOCK OR LOCK) WHILE THE CAR IS IN MOTION OR STATIONARY. IT IS STUCK IN THE LOCKED POSITION WHEN I USE MY KEY PAD AND TRYING TO USE THE UNLOCK BUTTON IN MY CAR. I'M ALSO HAVING DIFFICULTIES WITH THE MY DRIVER SIDE DOOR LATCH WHILE STATIONARY. WHEN I'M READY TO EXIT MY CAR AFTER DRIVING, I URN OFF MY IGNITION; OPEN MY DRIVER SIDE DOOR; AND SHUT THE DOOR BUT SOMETIMES THE DOOR LATCH GET JAMMED AND NOT WANT TO CLOSE (THE LATCH WOULD BE FACING DOWN). *TR
ON TWO OCCASIONS THE BRAKE SYSTEMS FAILED TO WORK. 1. DRIVING ON RT 4 (DOUBLE LANE STATE RD.) IN MAINE SPEED APPROX 60 MPH. THERE WAS 4 TO 5 CARS AHEAD OF ME. SUDDENLY, EVERYONE APPLIED THEIR BRAKES. THE FIRST CAR IN LINE DECIDED TO TAKE A LEFT HAND TURN. I APPLIED MY BRAKES-BRAKE PEDAL WENT TO THE FLOOR--NO ANTILOCK BRAKES. HAD TO SWERVE INTO ONCOMING LANE. FINALLY CAR STOPPED. A SECOND TIME IT HAPPENED WAS ON A HILL IN DOVER, NH. THERE IS A TRAFFIC LIGHT AT BOTTOM OF HILL. AS I STARTED DOWN THE HILL, I APPLIED THE BRAKES AGAIN NO BRAKES NO ANTILOCK BRAKES. LUCKILY WAS ABLE TO STOP BY TIME I REACHED THE LIGHT. I TOOK CAR TO A LOCAL GARAGE THEY TEST DROVE AND IT OPERATED FINE. THEY REMOVED WHEELS AND LOOKED AT ALL THE BRAKES. THE REAR BRAKES, CALIPERS, PADS ETC WERE REPLACED A YEAR AGO. THE FRONT BRAKES LOOKED BRAND NEW EVEN THOUGH THERE WAS ALMOST 52,000 MILES ON THEM.PADS AND ROTORS LOOKED LIKE NEW, SHINY, NO SCRATCHES. COULD NOT FIND THE PROBLEM. WE DECIDED TO REPLACED THE ROTORS AND PADS WITH A SOFTER VERSION. SEEMS TO BE WORKING??? *TR
CAR LEFT IN PARK IN A PARKING LOT. RETURNED TO FIND CAR HAD ROLLED ACROSS AISLE INTO ANOTHER SECTION OF THE PARKING LOT. CAR WAS FOUND TO BE IN PARK, ATTEMPTED TO JUMP, WOULD NOT START. TOW TRUCK DRIVER NOTED CAR WAS IN REVERSE WHEN HE ATTEMPTED TO JUMP THE CAR. CAR HAD TO BE TOWED TO LOCAL MECHANIC, HE STATED TRANSMISSION SHIFTER CABLE NEEDED TO BE REPLACED. CAR HAS LESS THAN 25,000 MILES ON IT. CAR CURRENTLY IN SHOP BEING REPAIRED. THIS DEFECT APPEARS TO BE THE SAME ONE THAT RESULTED IN RECALL #19S16 (EXPANSION OF 18V471). RECALL DID NOT INCLUDE 2012 MODELS (2013-2016 ONLY). *TR
POWER STEERING SYSTEM FAILED AS I WAS LEAVING THE PARKING LOT WITH NO PREVIOUS SIGNS/INDICATIONS OF SERVICE NEEDED. *TR
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2012 Ford Fusion → · Every Fusion year → · How the figures are calculated →