CAR CAME TO A CHUGGING STOP AND A WRENCH SYMBOL APPEARED ON THE CONSOLE. AFTER SHUTTING OFF THE CAR FOR A FEW MINUTES, THE CAR STARTED UP AND THE SYMBOL WAS GONE. I AM TRYING TO GET IN TOUCH WITH FORD. I HAVE FOUND OUT ON THE NET THAT THIS IS A BIG PROBLEM WITH THE FORD FUSION. THIS IS A BIG SAFETY ISSUE BECAUSE IT HAS HAPPENED TO HUNDREDS OF FUSION OWNERS. I HAVE 20 PAGES OF TESTIMONIALS ABOUT THIS PROBLEM. I THINK IT IS TIME FOR A RECALL OF THIS PROBLEM! *TR
2010 Ford Fusion complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2010 record →
THROTTLE CONTROL IS DEFECTIVE. I HAVE READ SEVERAL COMPLAINTS ABOUT THE SAME ISSUE. THE THROTTLE CONTROL GOES BAD AND THEN THE CAR WILL ABRUPTLY LOSE POWER AND STOP IN TRAFFIC. WE WERE LUCKY THAT WE WEREN'T ON THE INTERSTATE WHEN THIS HAPPENED. IN ORDER TO MOVE YOU HAVE TO PUT THE CAR IN PARK AND SHUT IT OFF AND TURN IT BACK ON. I HAD TO HAVE MINE REPLACED YESTERDAY. THE CAR IS ONLY TWO YEARS OLD AND ONLY HAS 50,000 MILES ON IT. *TR
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT TATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE SUDDENLY STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER FOR A DIAGNOSTIC TEST. THE TECHNICIAN STATED THAT THE THROTTLE WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 42,000.
ALL OF A SUDDEN THE RPM'S IMMEDIATELY DROPPED TO A ROUGH IDLE. ALL THROTTLE RESPONSE WAS LOST, I PULLED OVER ON THE HIGHWAY, WHERE THE VEHICLE WAS IN LIMP MODE WITH THE CHECK ENGINE AND WRENCH LIGHTS ILLUMINATED. THE ENGINE WAS IDLING VERY ERRATICALLY AND SHAKING, THERE WAS NO RESPONSE WHEN PRESSING THE ACCELERATOR. AFTER SHUTTING DOWN THE CAR, IT RESTARTED OK AND DROVE. IT SUDDENLY DID THE SAME THING 2 MORE TIMES BEFORE I WAS ABLE TO GET HOME. THE OBD2 CODE WAS P2111, THE DRIVE BY WIRE THROTTLE BODIES ON THESE CARS ARE FAULTY. SEEMS TO BE A COMMON PROBLEM. *TR
HAD NOTICED SEVERAL TIMES THAT THE VEHICLE HESITATED TO ACCELERATE AFTER PUSHING THE GAS. LATER THAT AFTERNOON, WHILE ACCELERATING FROM A STOPLIGHT, THE VEHICLE STARTED SHAKING AND LOST ALL POWER. I WAS ABLE TO GET THE VEHICLE INTO A PARKING LOT AND TURNED IT OFF. WHEN I RESTARTED, THE ENGINE SEEMED TO RUN NORMALLY BUT STILL HESITATED TO GO WHEN THE GAS WAS PRESSED. I GOT THE CAR TO A DEALERSHIP AND THEY EXPLAINED THAT THE THROTTLE BODY WAS BAD - "A COMMON THING ON THESE CARS". FORD IS REFUSING TO COVER THE REPLACEMENT UNDER WARRANTY, CLAIMING THAT THIS IS NOT PART OF THE DRIVE TRAIN - THOUGH ADMITTING THAT THE CAR WILL NOT FUNCTION WITHOUT THE PART. *TR
I HAD THIS ISSUE WHEN I FIRST BOUGHT THE CAR. DRIVING ON THE HWY GOING 65 AND ALL OF A SUDDEN THE CAR LOST ACCELERATION AND SHOOK VIOLENTLY AND STALLED OUT. THE WRENCH LIGHT CAME ON AND THE VEHICLE WENT INTO STEALTH MODE. THIS HAPPEN AGAIN ON 07/16/2012, MY DAUGHTER WAS DRIVING THE CAR. THEN IT HAPPEN AGAIN ON 07/28/2012. I TOOK THE CAR INTO THE DEALERSHIP AND THEY DID NOT GET ANY OF THE CODES, I GUESS BECAUSE WE TURNED THE CAR OFF. AT THIS POINT, I DO NOT KNOW WHAT TO DO. *TR
TODAY MY 2010 FORD FUSION LOST ACCELERATION ON I35 SURROUNDED BY SEMI-TRUCKS AT 70MPH. THE WRENCH LIGHT CAME ON AND WE COULD NOT GET OUT OF THE WAY OF THE TRUCKS BEHIND US. FORTUNATELY THE TRUCKS WERE ABLE TO GO AROUND US AND THE TRAFFIC BEHIND US WAS ABOUT A COUPLE OF MILES AWAY. WE WERE IN THE MIDDLE OF THE THREE LANE HIGHWAY WITH MY 18 MONTH OLD SON IN THE BACK SEAT, SO I'M ASTONISH THAT FORD COULD BUILD SUCH A CAR AND NOT ACKNOWLEDGE THE SAFETY ISSUE. WE WERE ABLE TO COAST TO SO THE SHOULDER AND TURN THE CAR OFF. THE CAR CAME BACK ON WITH NO ISSUES INDICATED ON THE DASH. WE THEN STARTED OUR WAY DOWN I35 AND THE CAR LOST ACCELERATION AGAIN AT 70MPH. THIS TIME I WAS PREPARED AND EASILY COASTED ONTO THE SHOULDER. THE CAR WAS ROUGH IN IDLE, BUT WHEN WE TURNED IT OFF AND ON AGAIN IT WAS FINE. I MADE THE DECISION NOT TO HIT 70MPH BUT TO GO ONLY 60 UNTIL WE GOT HOME. TODAY WE WENT TO SEA WORLD AND ON THE WAY HOME WE ALMOST BECAME ANOTHER STATISTIC BECAUSE OF THE FORD COMPANY. I WILL GO TO THE FORD DEALERSHIP WHERE I BOUGHT THE FUSION FROM TO SEE HOW THEY CAN HELP. *TR
WAS BACKING OUT OF DRIVEWAY AND GOT A WARNING LIGHT THAT SAID THE POWER STEERING NEEDED SERVICED AND THEN THE STEERING GOT HARD...IM A GROWN MAN AND IT IS SO HARD FOR ME TO DRIVE AND TURN THE WHEELS.THIS IS MY WIFE'S CAR AND IM SO THANKFUL SO WASN'T DRIVING IT WHEN THIS HAPPENED THERE'S NO WAY SHE COULD HAVE CONTROLLED IT.VERY BAD DESIGN AND A SAFETY ISSUE. *JS
DRIVING HOME FROM WORK ON THE HIGHWAY AT APPROX. 55 MPH, MY CAR LOST ACCELERATION, THE WRENCH LIGHT CAME ON AND MY VEHICLE WENT INTO A LIMP MODE. I WAS ABLE TO EXIT THE HIGHWAY AND PULL INTO A PARKING LOT. AFTER A COUPLE OF MINUTES, I WAS ABLE TO RESTART THE CAR. IT NOW RAN AS IF NOTHING HAD HAPPENED AND THE WRENCH LIGHT WAS NO LONGER ON. I BROUGHT IT TO MY FORD DEALER AND THEY COULD NOT DIAGNOSE THE PROBLEM AS NO CODES REMAINED. IT HAPPENED AGAIN SEVERAL DAYS LATER. I CALLED FORD AND WAS INFORMED NOT TO SHUT THE VEHICLE OFF AND RESTART IT AS THIS ACTION CLEARED THE VEHICLE OF ALL DIAGNOSTIC CODES. I MADE ANOTHER APPT. WITH MY DEALER. THE VERY NEXT DAY IT HAPPENED AGAIN. THIS TIME I DID NOT SHUT THE CAR OFF, BUT LIMPED @ 5-6 MPH TO MY DEALER AND SHOWED THEM THE WRENCH LIGHT AND THE FACT THAT THE VEHICLE WAS RUNNING ROUGH AND LEFT THE VEHICLE WITH THEM. I ALSO TOLD THEM NOT TO RESTART IT UNTIL THEY READ THE CODES. AFTER RESEARCH ON THE WEB, I FOUND THAT THIS PROBLEM IS QUITE RAMPANT IN FORDS AND HAS BEEN A PROBLEM FOR SEVERAL YEARS. THE PROBLEM IS A DEFECTIVE THROTTLE BODY. MY DEALER FOUND THE CODE THAT I GAVE THEM WHEN THEY CHECKED MY CAR. I HAD TO HAVE IT FIXED AS I NEED THE CAR FOR WORK. FORD REFUSES TO ACKNOWLEDGE THE PROBLEM. ARE THEY WAITING FOR SOMEONE TO GET SERIOUSLY INJURED OR KILLED? THEY SHOULD STOP PUTTING THE ALMIGHTY DOLLAR AHEAD OF THE LIVES OF PEOPLE. *JS
ON SEVERAL OCCASIONS THE CAR WILL NOT ACCELERATE AFTER STOPPING FOR A STOP SIGN OR LIGHT, THEN IT JERKS, MOVES FORWARD AND THE RPM'S REV UP RAPIDLY. THEN IT RESUMES NORMALLY. I AM CONCERNED MY VEHICLE HAS A FAULTY TRANSMISSION OR THE THROTTLE BODY ISSUE THAT I HAVE READ ABOUT. I HAVE ONLY 17,000 MILES ON THIS CAR AND WILL TAKE IT IN FOR SERVICE, HOPEFULLY WITH RESOLUTION. I SURE HOPE A RECALL IS ISSUED SOON SINCE THIS SEEMS TO BE A SERIOUS SAFETY ISSUE. *TR
I HAD JUST SCHEDULE TO DO MY 75K MAINTENANCE ON 7/27/12, WHICH I DID. THE DAY BEFORE I HAD DRIVEN HOME FROM WORK AND MY CAR GOES INTO LOW RPM'S, AND THE THROTTLE STOPS WORKING BUT THE CAR IS STILL ON! I IMMEDIATELY PUT ON MY HAZARDS IN RUSH HOUR TRAFFIC HOPING I CAN FIND A SHOULDER IN A CONSTRUCTION ZONE. AN 18 WHEELER NEARLY KNOCKED ME OFF A BRIDGE WHEN I WAS DRIFTING TO SAFETY AT 15MPH. I TURNED OFF THE IGNITION AS THE CAR IDLES AT 700 RPM'S. I START IT UP AGAIN AND I AM ABLE TO DRIVE. IN TWO DAYS IT HAS HAPPEN ONCE AGAIN, AND NOW MY AVERAGE MILES PER GALLON HAS GONE DOWN FROM 27.4MPG TO 19/20 MPG!!! WHERE IS THE RECALL...TOO COMMON OF AN ISSUE FOR A MOTOR TREND CAR OF THE YEAR!!! *TR
THE VEHICLE LOST ALL POWER AT 70 MPH AND A WRENCH LIGHT CAME ON. THIS WAS VERY, VERY DANGEROUS. I PULLED TO THE SIDE OF THE ROAD AND TURNED THE VEHICLE OFF AS IT WOULD NOT MOVE FORWARD ANYWAY. IT HAD A ROUGH RESTART, BUT THEN SEEMED TO BE BETTER THOUGH STILL RUNNING ROUGH. THE WRENCH LIGHT WENT OUT. IT TOOK IT IN FOR SERVICING AT THE DEALER WHERE THEY DIAGNOSED THE THROTTLE BODY. THIS WAS A VERY SCARY AND DANGEROUS EXPERIENCE. *TR
ACTUATOR CONTROL SYSTEM: THROTTLE PLATE STUCK OPEN - VEHICLE SHUT DOWN ON FREEWAY WOULD NOT START ONLY AFTER 5 MIN WAIT THEN HAPPENED AGAIN 10 MIN LATER STOPPED AGAIN WAITED 5 MORE MIN NEXT MORNING CAR STARTED FINE THEN AFTER A FEW MINS OF DRIVING STOPPED AGAIN HAVING TROUBLE STAYING ON... *TR
MY 2010 FORD FUSION V6 SEL SURGED, SHOOK VIOLENTLY AND STALLED OUT. A LIGHT SHAPED LIKE WRENCH APPEARED. I PULLED OVER AND LET IT REST FOR ABOUT 30 SECONDS, THEN TRIED TO START. IT STARTED UP AND I DROVE HOME. AFTER RESEARCHING ONLINE, I FOUND MANY, MANY OTHER FORD CUSTOMERS WITH MY YEAR VEHICLE WERE HAVING THE SAME PROBLEM. DEALERS WERE TELLING THEM IT'S A BAD THROTTLE BODY. *TR
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 11V574000 (WHEELS:LUGS/NUTS/BOLTS) HOWEVER THE LUG NUT STUDS FRACTURED AFTER THE RECALL REPAIR WAS PERFORMED ON BOTH FRONT WHEELS. THE DEALER AND MANUFACTURER REFUSED TO REPLACE THE LUG NUT STUDS BECAUSE THE REMEDY WAS NOT INCLUDED IN THE RECALL DEFECT. THE CONTACT STATED THAT THE DEFECTIVE LUG NUTS CAUSED FIVE LUG NUT STUDS TO FRACTURE, WHICH WERE REPLACED BY THE DEALER AT THE OWNER'S EXPENSE. THE APPROXIMATE FAILURE MILEAGE WAS 43,448.
WHILE TRAVELING ON THE EXPRESSWAY WITH THE CRUISE CONTROL ON MY ENGINE RETURNED TO IDLE SPEED AND THERE WAS NO RESPONSE FROM THE ACCELERATOR PEDAL. I HAD TO COAST TO A STOP ON THE SHOULDER, PUT THE CAR IN PARK, SHUT IT OFF, AND RESTART IT. THE NEXT DAY THIS HAPPENED AGAIN TWICE, THE CHECK ENGINE LIGHT CAME ON, I READ THE CODE AND IT WAS P2112 THROTTLE ACTUATOR CONTROL SYSTEM STUCK SHUT. I DID SOME RESEARCH AND THERE ARE APPARENTLY SOME KNOWN PROBLEMS WITH THE THROTTLE BODY ASSEMBLY. MY CAR IS OUT OF WARRANTY AND THE DEALER TOLD ME THIS PART ISN'T COVERED UNDER THE EXTENDED EMISSIONS WARRANTY. I WAS LUCKY THAT THIS DIDN'T HAPPEN WHILE I WAS TURNING OR MERGING INTO TRAFFIC. *TR
I WAS DRIVING ON A BUSY HIGHWAY GOING ABOUT 70 MPH AND ALL OF A SUDDEN I HAD NO GAS PEDDLE. I HAD MY 3 YEAR OLD DAUGHTER IN THE CAR AT THE TIME. I HAD NO CLUE WHAT WAS GOING ON AND ALMOST GOT HIT FROM BEHIND BC I HAD NOT TOUCHED MY BRAKE YET. I PULLED OVER AND MY CAR DID RESTART BUT I DID NOT MAKE IT FAR BEFORE IT DID IT AGAIN. I TOOK GOT MY CAR TO THE DEALERSHIP AND THEY TOLD ME THE THROTTLE BODY NEEDED TO BE REPLACED. MY CAR HAS 40,000 MILES I GOT IT BRAND NEW OFF THE LOT AND IT'S NOT COVERED IN THE EXTENDED WARRANTY. THE DEALERSHIP ACTED LIKE IT WAS NO BIG DEAL. LET ME DRIVE OFF THE LOT. THEY ALSO WANTED 250 MORE TO REPAIR IT. LOOKING ONLINE I'M FINDING OUT THAT THIS IS HAPPENING TO SO MANY PEOPLE. FORD NEEDS TO HAVE A RECALL ON THIS PART BEFORE SOMEONE DOES IN AN ACCIDENT. I CALLED FORD MYSELF AND FILED A FORMAL COMPLAINT. PLEASE EVERYONE MUST DO THE SAME THAT IS THE ONLY WAY TO PREVENT THIS FROM HAPPENING TO SOMEONE ELSE. *TR
ON 7/22/2012 AT APPROXIMATELY 2000 HOURS MY FAMILY WAS TRAVELING SOUTHBOUND ON GEORGIA STATE ROUTE 3 - US HWY. 41 IN ROCKY FACE, GEORGIA WHEN OUR VEHICLE (2010 FORD FUSION AUTOMATIC TRANSMISSION) SUDDENLY WITHOUT NOTICE WENT FROM A SOLID CRUISING SPEED OF 40MPH TO AN ABRUPT HALT - NOSE OF THE CAR ACTUALLY WENT FORWARD TOWARDS THE GROUND SO ABRUPTLY THAT IT MADE CONTACT WITH THE GROUND. THE VEHICLE STALLED (STILL BARELY RUNNING) IN THE LANE OF TRAVEL AND WOULD NOT GET ANY THROTTLE ACCELERATION. MY FAMILY AND VEHICLE WAS ALMOST STRUCK BY ON COMING MOTORISTS FROM THE REAR DUE TO THE ABRUPT STOPPING AND THE VEHICLE WOULD BARELY GET ANY THROTTLE ACCELERATION. AFTER THE GEORGIA STATE PATROL TROOPER CAME TO ASSIST THE CAR WOULD NOT GO ABOVE 25 MPH WITHOUT SUDDENLY STALLING AND THE CHECK ENGINE LIGHT COMING ON ALONG WITH AN ORANGE WRENCH SYMBOL. THE VEHICLE HAD TO BE ABANDONED AT THE DALTON GEORGIA STATE PATROL POST DUE TO THIS ISSUE UNTIL FORD COULD SEND A REPRESENTATIVE TO TOW THE VEHICLE TO THE LOCAL DEALER WHERE WE PURCHASED. THE LOCAL DEALER ON 7/23/12 INFORMED US THAT THIS IS AN ON-GOING PROBLEM THAT FORD IS AWARE OF AND THAT THE "THROTTLE BODY" WOULD HAVE TO BE REPLACED. UPON FURTHER ONLINE INVESTIGATION I FOUND THAT THIS ISSUE IS WIDESPREAD AND REPORTED SINCE 2010 & HAS CAUSED VERY UNSAFE CONDITIONS FOR MOTORISTS SUCH AS IT DID WITH MY FAMILY. I AM ASKING YOU ALL TO LOOK INTO RECALLING THE "THROTTLE BODY" ON THE 2010 FORD FUSIONS TO BE REPLACED. THIS IS A PROBLEM THAT FORD IS
WAS DRIVING ON AT 65MPH ON A STATE HIGHWAY AND PASSING ANOTHER VEHICLE WHEN MY VEHICLE SUDDENLY STOPPED RESPONDING TO THE ACCELERATOR. THE ENGINE DROPPED TO 750 RPM AND WOULDN'T DO ANYTHING IN RESPONSE TO MY ATTEMPTS TO ACCELERATE. THE VEHICLE SLOWED QUITE RAPIDLY BECAUSE OF THIS PROBLEM AND I HAD TO TAKE EVASIVE ACTION TO AVOID A CRASH. THERE WAS NO WARNING PRIOR TO IT HAPPENING AND NO SOUNDS ASSOCIATED WITH THE INCIDENT. IF MY WIFE HAD BEEN DRIVING I KNOW THERE WOULD HAVE BEEN AN ACCIDENT. AFTER TURNING OFF THE VEHICLE AND RESTARTING IT, THE VEHICLE DROVE PROPERLY. WHEN I RETURNED HOME, I CHECKED FOR ANY CODES AND FOUND THERE WERE NONE. TOOK THE VEHICLE TO THE DEALER FOR REPAIR AND WAS TOLD "IT IS PROBABLY THE THROTTLE BODY CONTROL; WE KNOW THERE HAVE BEEN MANY INCIDENTS LIKE THIS". THIS WAS REPORTED YESTERDAY IN ANOTHER INCIDENT BUT NOT WITH "SPEED CONTROL" AS THE AFFECTED PART. I DID NOT KNOW IT WAS AN OPTION AT THAT TIME. *TR
THERE IS A SERIOUS PROBLEM WITH THIS CAR IN THAT IT WILL COMPLETELY SHUT DOWN WHILE TRAVELING AT ANY SPEED WHETHER 15 MPH OR 70 MPH, WITH NO WARNING. THIS COULD CAUSE SERIOUS HARM ESPECIALLY TRAVELING ON THE INTERSTATE WHERE YOU CAN BE HIT FROM BEHIND AT A HIGH RATE OF SPEED. THE CAR WILL RESTART AFTER A FEW MINUTES, BUT WHEN DOING SO WILL CANCEL THE ENGINE SERVICE CODE P2111 SO THAT THE DEALER CANNOT ID THE PROBLEM. IF YOU EXPERIENCE THIS PROBLEM, MAKE THEM KEEP DRIVING IT UNTIL IT HAPPENS TO THE SERVICE PERSON. ISSUE IS DEFECTIVE THROTTLE BODY -POTENTIOMETER. THE COMPUTER CAN'T TELL HOW MUCH THE THROTTLE IS OPEN SO IT SHUT DOWN. MY TEENAGER WAS DRIVING THIS CAR AND WAS ALMOST RE-ENDED TWICE. VERY DANGEROUS PROBLEM. CAR SHOULD BE RECALLED FOR THIS ISSUE!!!!! *TR
DRIVING UP TO A RED LIGHT THAT HAD JUST TURNED GREEN, THE WRENCH LIGHT CAME ON IN MY 2010 FORD FUSION, IT BEGAN TO JERK, I LOST ALL ACCELERATION, AND MY GAS PEDAL WOULD NOT RESPOND. I WAS ABLE TO LIMP THE CAR INTO A PARKING LOT WHERE I TURNED THE CAR OFF. I WAITED A MINUTE OR SO AND RECRANKED IT. IT SHOOK/SPUTTERED A LITTLE BIT, BUT EVENTUALLY CRANKED AND THE WRENCH LIGHT WAS OFF. CONTINUED DRIVING AND IT HAPPENED AGAIN A COUPLE MILES DOWN THE ROAD AT AROUND 50 MPH. AGAIN I WAS ABLE TO LIMP INTO A PARKING LOT, KILL THE CAR, AND RECRANK AS BEFORE. TOOK CAR TO DEALER THE NEXT DAY. THEY COULDN'T GET AN ERROR CODE READING OR REPLICATE THE PROBLEM. WAS TOLD TO COME BACK WITH WRENCH LIGHT ON (WHICH IS IMPOSSIBLE BECAUSE THE CAR WON'T GO WHEN THE LIGHT IS ON). I'VE HAD THIS PROBLEM OCCUR 3 MORE TIMES, HAVE FILED A COMPLAINT WITH FORD, AND MY VEHICLE IS CURRENTLY AT THE DEALERSHIP AS THEY TRY TO DIAGNOSE THE PROBLEM AGAIN. I'VE READ A RIDICULOUS NUMBER OF COMPLAINTS ABOUT THIS ISSUE ONLINE FROM OTHER 2010 FORD FUSION OWNERS. THE PROBLEM IS A BAD THROTTLE BODY, AND IT IS GOING TO GET SOMEONE KILLED. I'VE BEEN DRIVING CAUTIOUSLY SINCE IT FIRST OCCURRED BECAUSE I KNOW I CAN'T RELY ON THE GAS PEDAL TO ALWAYS RESPOND, BUT FOR SOMEONE TO WHOM IT HAPPENS THE FIRST TIME WHO ATTEMPTS TO CROSS TRAFFIC AND THEN FINDS HIMSELF A SITTING DUCK IN THE MIDDLE OF THE ROAD WITH ONCOMING TRAFFIC, IT IS GOING TO SPELL TRAGEDY. PLEASE HOLD FORD RESPONSIBLE! *TR
DRIVING AT 65MPH IN TRAFFIC ON A STATE HIGHWAY WHEN THE VEHICLE FAILED TO RESPOND TO THE ACCELERATOR. VEHICLE WENT TO APPROXIMATELY 750 RPM AND THERE WAS NO SPEED CONTROL. THIS FAILURE OCCURRED WITHOUT ANY WARNING AS I WAS PASSING ANOTHER CAR AND REQUIRED ME TO TAKE EVASIVE ACTION TO AVOID COLLISION. DEALERSHIP SAYS IT WAS THROTTLE BODY CONTROL UNIT AND THAT THERE ARE "KNOWN PROBLEMS". *TR
WHILE DRIVING ON THE HIGHWAY AT 70 MPH MY CAR CUTS OFF. I MERGE TO THE SIDE OF THE ROAD AND AFTER A FEW MINUTES IT RESTARTS. I PUT IT IN DRIVE AND CONTINUE DRIVING. THE NEXT MORNING IT DOES THE SAME THING. WHEN IT LOOSES POWER THE WRENCH LIGHT, CHECK ENGINE LIGHT, AND TRACTION CONTROL LIGHTS COME ON AND IT SAYS SERVICE ADVANCETRAC IN THE SERVICE BAR ON THE DASH PANEL. I HAVE TAKEN IT TO FORD SEVERAL TIMES AND THERE ARE NO CODES STORED FOR THEM TO GO BY. THEY MADE ME A NEW KEY AND STATED THEY THOUGHT IT WAS MY KEY GOING BAD. I AM SURE THAT IT IS SOMETHING MORE AS IT HAS DONE IT AGAIN EVEN WITH THE NEW KEY. THERE IS DEFINITELY SOMETHING GOING ON WITH THE THROTTLE BODIES ON THESE CARS. IT IS VERY SCARY AND UNSAFE WHEN THE CAR LOSES POWER IN RUSH HOUR TRAFFIC. I HAVE 3 CHILDREN THAT I TRANSPORT IN THIS CAR EVERYDAY. I HONESTLY HOPE FORD INVESTIGATES THIS AND FIXES THE PROBLEM. I ALSO HAD THE PROBLEM WITH THE LUG NUTS AND WHEEL STUDS SNAPPING OFF. THERE IS A RECALL FOR THAT BUT I WAS TOLD MY CAR DID NOT FALL UNDER THAT RECALL EVEN THOUGH IT WAS HAVING THE SAME ISSUES? THIS IS THE FIRST FORD I HAVE EVER OWNED AND I WILL NEVER BUY ANOTHER ONE. NOT JUST THE QUALITY OF THE VEHICLE, BUT THE TECH'S AT THE SHOPS DON'T KNOW ANYTHING, AND FORD DOES NOT STAND BEHIND THEIR PRODUCTS!! *TR
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE THROTTLE FAILED. THE TACHOMETER DISPLAYED 2,000 RPMS HOWEVER THE VEHICLE WAS NOT RESPONSIVE TO ACCELERATION ATTEMPTS. THE CONTACT PARKED THE VEHICLE AND LATER, THE FAILURE WAS CORRECTED HOWEVER THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR A REPAIR SHOP FOR INSPECTION OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CURRENT MILEAGE WAS 60,506. THE FAILURE MILEAGE WAS 59,000.
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING APPROXIMATELY 5 MPH AND ENTERING A PARKING SPACE, THE VEHICLE ACCELERATED RAPIDLY AS THE CONTACT SLIGHTLY DEPRESSED THE ACCELERATOR PEDAL. THE CONTACT APPLIED THE BRAKES BUT THE VEHICLE WOULD NOT RESPOND. THE CONTACT CRASHED INTO A CONCRETE PILLAR. THE CONTACT SUSTAINED BRUISING TO THE SHOULDER AND BREAST PLATE FROM THE SEAT BELT. THE VEHICLE SUSTAINED DAMAGE TO THE BUMPER. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS WHERE THE TECHNICIAN STATED THAT THE TRANSMISSION WAS LOOSE BUT DID NOT MENTION IF THE CRASH WAS RELATED TO THE TRANSMISSION. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 46,000.
WITH NO WARNING OR OTHER SIGNS, THE CAR STALLED OUT. DRIVING ON A FLAT /STRAIGHT ROAD. PULLED TO THE SIDE OF THE ROAD AND RESTARTED THE CAR WITHOUT ISSUE. 3HRS LATER THE SAME ISSUE. TWO DAYS AFTER THAT MY WIFE EXPERIENCED THE SAME ISSUE. CHECKING ON THE INTERNET, THIS SEEMS TO BE A RE-OCCURRING THEME FOR THE ELECTRONIC THROTTLE BODIES OF THE FORD FUSION. *TR
THE VEHICLE WENT INTO LIMITED POWER MODE (LIMP MODE) WHILE DRIVING ON THE HIGHWAY AT FAST SPEEDS AND LOW SPEEDS. THE VEHICLE REFUSED TO ACCELERATE AND ALMOST CAUSE A FATAL ACCIDENT. I SUSPECT THAT A FAULTY THROTTLE BODY IS THE PROBLEM. *TR
WAS DRIVING OUT OF A PARKING LOT CAR SUDDENLY STALLED WHEN ACCELERATING. HAD TO PARK AND RESTART CAR TO REENGAGE ENGINE. WRENCH AND ENGINE LIGHTS CAME ON. CAR STALLED OUT THREE MORE TIMES GOING AROUND THE BLOCK. DIAG CODE WAS P0455. DEALER INITIALLY REPLACED PURGE VALVE. ON WAY HOME FROM DEALERSHIP REPAIR, ENGINE CUT OUT GOING 70 ON HIGHWAY. RETURNED CAR TO DEALER. DIAG CODE WAS P2112. DEALER REPLACED THROTTLE BODY. CAR SEEMS TO BE RUNNING NORMALLY NOW. THIS WAS A SCARY PROBLEM AND A HUGE POSSIBLE SAFETY HAZARD WHEN THE VEHICLE CUTS OUT UNEXPECTEDLY AT RANDOM TIMES. *TR
CAR SHIFTS EXTREMELY HARD INTO REVERSE--FEELS LIKE TRANSMISSION IS GOING TO DROP OUT OF THE CAR. DOES NOT ACCELERATE PROPERLY; FEELS LIKE ACCELERATING IN A HIGHER GEAR WHEN STARTING OFF. DOES NOT SEEM TO SHIFT GEARS WHEN DRIVING. SHIFTS HARD WHEN CHANGING FROM REVERSE TO DRIVE. ALSO FEELS LIKE TRANSMISSION DROPS RANDOMLY WHEN DRIVING AT HIGH AND LOW SPEEDS. CAR HAS BEEN INTO THE DEALER ON 4 SEPARATE OCCASIONS OVER 9 MONTHS AND PROBLEM STILL ISN'T FIXED. *TR
DRIVING WITH THE FLOW OF TRAFFIC ON A BUSY ROAD, GOING ABOUT 55 ALL OF SUDDEN I LOSE POWER AND THE WRENCH LIGHT COMES ON. I WAS IN THE FAST LANE, AND WAS VERY LUCKY TO BE ABLE TO GET OVER TO THE SLOW LANE, AND EVENTUALLY THE SHOULDER AND COME TO A STOP. WHEN I FINALLY STOPPED, THE CAR STARTED SHAKING OR HESITATING. I TURNED THE CAR OFF AND SAT FOR A FEW MINUTES. I THEN TURNED THE CAR BACK ON AND EVERYTHING WAS FINE. THE WRENCH LIGHT WAS GONE AND THE CAR RAN FINE. THIS HAS HAPPENED 3 TIMES AND I HAVE BEEN VERY LUCKY THAT IT HAS NOT CAUSED A SERIOUS ACCIDENT. I AM GOING TO TAKE THE CAR TO THE DEALERSHIP ON THURSDAY, BUT SEEING THAT SO MANY OTHER NUMEROUS PEOPLE HAVE HAD THE SAME PROBLEM AND FORD JUST SAYS THAT THERE IS NO PROBLEM, IT WILL PROBABLY BE A WASTE OF TIME. IT WILL MOST LIKELY TAKE A SERIOUS CRASH OR DEATH BEFORE FORD WILL FIGURE OUT WHAT'S REALLY GOING ON WITH THESE CARS. SAD, BUT TRUE. *TR
I ACCELERATED AWAY FROM A STOP LIGHT AND AS I SHIFTED FROM 2ND TO 3RD GEAR THE CAR JERKED AND I HAD NO POWER AT ALL THE ENGINE WAS STILL RUNNING, BUT WHEN I PUT MY FOOT INTO THE ACCELERATOR NOTHING HAPPENED. ALSO A WRENCH WAS DISPLAYED IN THE WARNING LIGHT AREA OF THE DASH. I WAS ABLE TO COAST TO THE SIDE OF THE ROAD AND TURNED THE CAR OFF. WHEN I RESTARTED IT ABOUT 15 SECONDS LATER THE WRENCH WAS GONE AND THE CAR SEEMED FINE. I AM REPORTING THIS BECAUSE I SEE THAT IT IS HAPPENING TO A LARGE NUMBER OF 2010 FUSION OWNERS WITH SIMILAR MILEAGE AND IT CAN BE A REAL SAFETY ISSUE WHEN YOUR CAR DIES IN TRAFFIC! *TR
I WAS TRAVELING AT 60MPH IN MORNING RUSH HOUR TRAFFIC WHEN THE 2010 FORD FUSION LOST ACCELERATION. THEN THE CAR STARTED TO CHUG SO I PULLED OFF ONTO THE SHOULDER BEFORE THE EXIT. IT WAS NOT A FULL SHOULDER AS THE CAR WAS STILL OCCUPYING HALF OF A LANE. A TEN-WHEELER TRUCK WAS RIGHT BEHIND ME AND FORTUNATELY WAS ABLE TO STOP.THE CAR HAD TO BE TOWED TO THE DEALERSHIP AND THE THROTTLE BODY HAD TO BE REPLACED. THIS CAR IS A SAFETY HAZARD. *TR
I WAS TRAVELING ON THE FREEWAY AT 65 MPH. I HEARD A THUMP, THE WRENCH LITE CAME ON AND THEN I LOST ACCELERATION POWER. I HAD TO COAST OFF THE FREEWAY AND COME TO A STOP. I STILL HAD STEERING AND BRAKES BUT NO POWER. I HAD CAR TOWED TO THE FORD DEALER WHO REPLACED THE THROTTLE BODY ASSEMBLY. I HAVE READ SO MANY OF THESE REPORTS AND I FEEL, LIKE THE OTHERS, THAT IT IS ONLY A MATTER OF TIME BEFORE SOMEONE IS HURT OR KILLED! FORD NEEDS TO GET ON THE BALL AND MAKE THIS A RECALL. *TR
I WAS DRIVING ON A MAIN STREET AT 40 MPH WHEN MY FUSION SUDDENLY LOST POWER. I WAS ABLE TO PULL OVER IN A LEFT TURN LANE. BOTH THE CHECK ENGINE LIGHT AND THE WRENCH LIGHT CAME ON. I WAS ABLE TO RESTART THE CAR AND TOOK BACK STREETS AT A REDUCED SPEED IN ORDER TO COMPLETE THE REMAINING 3 MILES TO MY HOME. I WAS ABLE TO DRIVE THE CAR TO THE NEAREST FORD DEALERSHIP THE NEXT MORNING. APPARENTLY, THE PROBLEM IS A DEFECTIVE THROTTLE CONTROL. IT WAS REPLACED FOR A PRICE SLIGHTLY LESS THAN $500. THE REPLACEMENT COMES WITH A 12 MONTH, 12,000 MILE WARRANTY. CONTACTED FORD CUSTOMER SERVICE TO VENT MY FRUSTRATION ON THIS EXPENSIVE MAINTENANCE ITEM. RESPONSE FROM FORD WAS VERY DISAPPOINTING. MY CLAIM WAS DENIED SINCE MY CAR IS LESS THAN 4,000 MILES OUT OF WARRANTY. I WAS FORTUNATE THAT THIS EVENT DID NOT OCCUR ON A HIGHWAY AND I WAS CLOSE TO MY HOME. SEARCHING THE INTERNET SHOWED THAT THIS IS A COMMON FAILURE WITH FORD FUSIONS. THIS IS THE FIRST FORD I HAVE PURCHASED AND WILL BE THE LAST FORD I WILL PURCHASE. IT SEEMS SHORTSIGHTED ON THE PART OF FORD TO IGNORE THE VALUE OF QUALITY AND CUSTOMER SATISFACTION. I HAVE HAD MY FUSION IN EVERY THREE MONTHS FOR ROUTINE MAINTENANCE, BUT I SEE NO POINT IN CONTINUING TO PAY A PREMIUM FOR SERVICE AT A DEALERSHIP WHEN I KNOW THAT FORD WILL NOT STAND BEHIND THEIR VEHICLES. *TR
ON MULTIPLE OCCASIONS THE CAR WILL JUST LOSE ALL THROTTLE RESPONSE, THE CAR IS STILL RUNNING, BUT WILL NOT ACCELERATE. I HAVE TO FIND SOME PLACE TO PULL OVER AND SHUT THE CAR OFF. THEN RESTART THE ENGINE AND THEN IT WILL RUN GOOD. THE ISSUE HAPPENS SOMETIMES UP SIX TIMES IN ONE DAY, AND THEN YOU CAN GO A WEEK WITHOUT AN ISSUE. I HAVE SEEN THIS ISSUE WITH SPEEDS AS LOW AS 20 MPH ALL THE WAY UP TO 70 MPH. FROM WHAT I HAVE READ ONLINE IT WOULD APPEAR TO POSSIBLY BE DUE TO A DEFECTIVE THROTTLE BODY. APPARENTLY THIS THROTTLE BODY USES A SERVO TO OPEN AND CLOSE THE BUTTERFLY THAT ALLOWS AIR INTO THE INTAKE MANIFOLD. I FEEL THIS COULD BE A VERY DANGEROUS PROBLEM ESPECIALLY IF YOU ARE DRIVING AND IT LOSES THE ABILITY TO ACCELERATE AND YOU CAN NOT FIND A SAFE PLACE TO PULL OVER TO RESTART THE CAR. *TR
I WAS MERGING INTO TRAFFIC ONTO A MAJOR INTERSTATE ON MY WAY TO WORK AT APPROXIMATELY 55 TO 60 MPH AND MY 2010 FORD FUSION LOST ALL POWER. I WAS ABLE TO GET THE CAR OFF TO THE SIDE OF THE INTERSTATE. I CUT THE MOTOR OFF. I STARTED THE ENGINE BACK AND PROCEEDED TO WORK. DID NOT CONTACT THE DEALERSHIP ON THE FIRST INCIDENT. TWO DAYS LATER I WAS COMING HOME AND HAD JUST CROSSED OVER A TWO LANE HIGHWAY TO GET TO THE ROAD I LIVE ON AND HAD THE SAME ISSUE, THE CAR LOST ALL POWER AND THERE WAS A JERKING IN THE TRANSMISSION. I WAS ABLE TO GET THE CAR OFF THE ROAD AGAIN, FROM PREVIOUS EXPERIENCE I TURNED THE CAR OFF AND LET IT SET FOR A COUPLE OF MINUTES AND RESTARTED THE CAR. WE THEN CALLED THE DEALERSHIP AND WERE ADVISED TO BRING THE CAR IN. THEY HAD THE CAR FOR 2 DAYS AND THEY SAID THEY COULD NOT GET A CODE AND THEY REPROGRAMMED THE COMPUTER. WE DROVE THE CAR FOR 3 DAYS AND WHILE TRAVELING ON THE INTERSTATE AGAIN AT APPROX. 70 MPH IN THE FAST LANE WITH A TRACTOR AND TRAILER BEHIND ME THE CAR PROCEEDED AGAIN TO LOSE POWER. THE TRACTOR AND TRAILER HAD TO APPLY HIS BRAKES TO KEEP FROM HITTING ME IN THE BACK. I FINALLY WAS ABLE TO GET THE CAR OFF INTO THE CENTER MEDIAN. AGAIN WE CUT THE MOTOR OFF AND STARTED IT AGAIN AND WAS ABLE TO MAKE IT HOME. WE CALLED THE DEALERSHIP THE NEXT DAY AND WERE ADVISED TO BRING IT IN AGAIN. THEY HAD THE CAR FOR 2 WEEKS. THEY FINALLY CALLED US AND SAID THEY THOUGHT IT WAS THE THROTTLE BODY. WE CALLED FORD MOTOR COMPANY AND NATURALLY THEY TOLD US THERE WAS
2010 FORD FUSION/JUST BOUGHT IT IN FEBRUARY 2012. THIS IS THE FIRST PROBLEM I HAVE HAD. I WAS GOING TO WORK ON I-40 AND WAS SETTING THE CRUISE AT APPROX. 60-62 MPH AND ALL THE SUDDEN IT JERKED A LITTLE AND STALLED/WHEN I DEPRESSED THE GAS IT DIDN'T DO ANYTHING. THE SPEED KEPT DROPPING....I HAD TO CROSS OVER THREE VERY BUSY LANES OF EARLY MORNING COMMUTER TRAFFIC AND WAS SCARED SOMEONE WOULD HIT ME BEFORE I COULD MAKE IT TO THE SIDE OF THE ROAD. I HAD TO CUT THE CAR OFF AND RE START. DROVE OFF TO WORK WITH NO PROBLEMS THAT DAY. AFTER RESEARCHING ON THE INTERNET I SEE WHERE NUMEROUS PEOPLE HAVE HAD THIS SAME PROBLEM WITH THE FORD FUSION AND HAVE FEARED FOR THEIR SAFETY DRIVING THE VEHICLE. MECHANICS HAVE SAID IT IS THE THROTTLE BODY AND THAT FORD HAS HAD TO REPLACE NUMEROUS OF THESE. IF THIS IS A KNOWN PROBLEM THERE SHOULD BE A RECALL BEFORE SOMEONE IS SERIOUSLY HURT IF NOT KILLED. THANK YOU! *TR
ON JUNE 19, 2012, DRIVING AT APPROXIMATELY 40 MPH, THE CAR DOES NOT RESPOND TO PRESSING GAS PEDAL, AND IT SLOWS TO A STOP; EVERYTHING ELSE SEEMS TO CONTINUE TO WORK FINE. TURNED CAR OFF, THEN RESTARTED IT WITH NO ISSUES. ON JULY 7, 2012, AGAIN DRIVING AT ABOUT 40-45 MPH, THE CAR STARTS TO JERK, THE GAS PEDAL DOESN'T WORK, AND THE CAR STARTS TO SLOW, WHILE JERKING, AND A WRENCH/TOOL SYMBOL APPEARS ON THE DASHBOARD. I PULLED OVER, TURNED THE CAR OFF, THEN TURNED IT BACK ON. I MADE IT ABOUT 1 MILE (CLOSE TO HOME) AND THE CAR LOSES POWER IN THE SAME MANNER, JERKING AND SLOWING, GAS PEDAL DOESN'T WORK, AND THE WRENCH LIGHT AND THE ENGINE LIGHT BOTH COME ON. I WAS ABLE TO ROLL DOWN THE ROAD INTO MY DRIVEWAY. FINAL INCIDENT WITH THE SAME ISSUES OCCURRED ON JULY 9, 2012. I CALLED FORD (CAR WAS STILL UNDER WARRANTY), AND THEY SAID IT WAS THE THROTTLE BODY, AND THE THROTTLE BODY WAS REPLACED. *TR
I WILL NEVER BUY A FORD VEHICLE AGAIN. MY 2010 FUSION IS CURRENTLY IN THE SHOP. IT HAS BEEN HESITATING LIKE THERE WAS WATER IN THE GAS. WE RULED THAT OUT. WE CHECKED TRANSMISSION FLUID, IT WAS A LITTLE LOW SO WE ADDED SOME. A LITTLE BETTER BUT DID NOT FIX IT. WE WERE TRAVELING ON A MAJOR INTERSTATE WHEN WE HAD TO COAST TO THE SHOULDER WHEN IT WOULD NOT PULL ANYMORE. CHECK ENGINE LIGHT CAME ON. AFTER SITTING IDLE IT FINALLY LEVELED OUT AND LIGHT WENT OFF BUT STILL WAS HESITATING. THE LIGHT CONTINUED TO GO OFF AND ON THE REMAINDER OF THE DRIVE. WHEN WE REACHED OUR DESTINATION WE LOCATED A FORD DEALERSHIP. THEY KEPT OUR CAR FOR A COUPLE OF HOURS AND CALLED US AND SAID IT REPORTED A MISFIRE CODE BUT THAT WAS ALL AND THAT WE NEEDED TO CHANGE THE SPARK PLUGS. SO WE PICKED OUR CAR UP AND DROVE IT BACK HOME TO OUR REGULAR DEALERSHIP. OUR DEALERSHIP KEPT IT FOR 1 DAY AND SAID THE SAME THING, MISFIRE CODE AND TO CHANGE THE SPARK PLUGS AND SWAP THE COILS AROUND. SO WE DID. DIDN'T FIX IT. BROUGHT IT BACK TO OUR DEALERSHIP WHERE THEY KEPT IT FOR EXACTLY 2 WEEKS WITH NO RESULTS. SAID THEY COULD NOT GET IT TO DO ANYTHING FOR THEM AND IF IT STARTED BACK TO BRING IT BACK. 2 HOURS LATER WE WERE BACK AT THE DEALERSHIP. THAT WAS 3 DAYS AGO AND STILL NO EXPLANATION. THEY ARE STUMPED!!! SO WHERE DOES THAT LEAVE ME? WITH A $400.00 NOTE ON A CAR THAT IS IN THE SHOP. FORD NEEDS TO ACCEPT SOME RESPONSIBILITY. IT'S NO COINCIDENCE EVERYONE IS HAVING PRETTY MUCH THE SAME ISSUES. *TR
WHILE DRIVING THE CAR STALLED OUT, WENT INTO SAFE MODE, AND HAD TO COAST OFF THE ROAD. HAPPENED SEVERAL MORE TIMES AND TOOK THE CAR TO THE REPAIR SHOP. MECHANIC DIAGNOSED A FAULTY THROTTLE BODY ASSEMBLY AND ATTEMPTED TO CLEAN IT. AFTERWARDS THE CAR STALLED AGAIN AND THE MECHANIC REPLACED THE THROTTLE BODY. JUST PURCHASED A USED MERCURY MILAN WITH 31,600 MILES ON AND HAD THE EXACT SAME PROBLEM OCCUR. FORD EVIDENTLY HAS AN ISSUE WITH THROTTLE BODY ASSEMBLIES ON THESE MODEL OF CARS THAT CAN CAUSE ACCIDENTS. *TR
I AND MY CHILDREN WERE TRAVELING DOWN THE HIGHWAY AT 60 MPH AND I ALL OF A SUDDEN I COULD NOT GIVE THE CAR ANY GAS. THE MOTOR WAS STILL RUNNING BUT I HAD NO CONTROL OVER THE GAS. SO I COASTED UNTIL I COULD PULL OVER. AS I SLOWED DOWN, THE CAR SHUTTERED. I TURNED THE CAR OFF AND RESTARTED IT. IT RAN FINE FOR AWHILE. THEN IT HAPPENED AGAIN AND AGAIN (AS I WAS ENTERING AN INTERSECTION, TURNING ONTO A MAJOR HIGHWAY, AND ROUNDING A CURVE) UNTIL IT WAS HAPPENING 3-4 TIMES IN A TRIP. I TOOK THE VEHICLE IN TO THE DEALERSHIP AND THEY CLEANED THE THROTTLE BODY. IT RAN OK FOR ABOUT 2 WEEKS AND THEN BECAME WORSE THAN IT WAS BEFORE. I TOOK IT BACK TO THE DEALERSHIP AND THEY REPLACED THE THROTTLE BODY. SO NOW TIME WILL TELL. I WAS/AM CONCERNED ABOUT THE FACT I MIGHT NOT HAVE BEEN SO LUCKY TO BE ABLE TO GET OFF OF THE ROAD AND COULD HAVE BEEN IN AN ACCIDENT. I HAVE SEEN THAT THIS IS A COMMON OCCURRENCE IN THE 2010 FORD FUSION. I HAVE CONTACTED FORD MOTOR COMPANY AS WELL TO NO AVAIL. *TR
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED WHILE DRIVING 40 MPH, SHE ATTEMPTED TO ACCELERATE AND THE VEHICLE DID NOT RESPOND. THE WRENCH MAINTENANCE WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT DEPRESSED THE BRAKE PEDAL AND THE VEHICLE BEGAN STALLING AND SHAKING, EVEN AS THE CONTACT SHIFTED INTO PARK GEAR. THE CONTACT APPLIED THE EMERGENCY BRAKE, TURNED OFF VEHICLE AND RESTARTED IT. AFTER THE VEHICLE WAS RESTARTED, THE MAINTENANCE WARNING LIGHT WAS NO LONGER ILLUMINATED. THE FAILURE WAS RESOLVED MOMENTARILY. THE CONTACT CONTINUED DRIVING AND THE FAILURE RECURRED EVERY FIVE MILES. THE VEHICLE WAS TOWED TO A REPAIR SHOP WHERE THE VEHICLE WAS INSPECTED AND THE FAILURE WAS FOUND IN THE THROTTLE BODY. THE AIR FILTER WAS DEFECTIVE AND A BURNED SPARK PLUG WAS FOUND. THE APPROXIMATE CURRENT AND FAILURE MILEAGE WAS 54,000.
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, THE VEHICLE ACCELERATED ABNORMALLY BEFORE STALLING. THE CHECK ENGINE AND WRENCH WARNING LIGHTS WERE ILLUMINATED ON THE INSTRUMENT PANEL DURING THE FAILURE. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AS THE VEHICLE RESUMED NORMAL OPERATION. THE CONTACT TOOK THE VEHICLE TO A DEALER BUT THE VEHICLE WAS NOT REPAIRED. THE CAUSE OF THE FAILURE WAS UNKNOWN. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 89,000. THE VIN WAS UNAVAILABLE.
WHILE CRUISING BETWEEN 65 - 70 MPH, VEHICLE STUTTERED, THEN "THROTTLE CONTROL/TRANSMISSION' WARNING LIGHT ILLUMINATED, AND VEHICLE LOST POWER. ACCELERATOR PEDAL COMPLETELY UNRESPONSIVE AND ENGINE BECOMES ERRATIC, BUT POWER STEERING AND OTHER ELECTRICAL COMPONENTS UNAFFECTED. ABLE TO COAST TO SIDE OF ROAD, WHERE ENGINE CONTINUES TO SPUTTER, BUT DOES NOT STALL. CHANGING TRANSMISSION POSITION HAS NO EFFECT. TURNING VEHICLE OFF AND THEN BACK ON APPEARS TO RECTIFY THE CONDITION. TWO IDENTICAL OCCURRENCES, BUT FIRST TIME (06/15/12) WITH CRUISE CONTROL ON, SECOND TIME (07/06/12) WITH CRUISE CONTROL OFF. DEALERSHIP UNABLE TO FIND SOURCE OF PROBLEM. *TR
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE VEHICLE STALLED AND THE THROTTLE CONTROL WARNING LAMP ILLUMINATED. THE CONTACT MENTIONED THAT THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE THROTTLE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 40,000 AND THE CURRENT MILEAGE WAS 48,000.
TODAY I WAS AT A RED LIGHT WHEN MY CAR DECIDED TO ACT UP. THE LIGHT HAD JUST TURNED GREEN AND I HAD STARTED TO DRIVE WHEN ALL OF THE SUDDEN MY CAR LOST POWER. IT STRUGGLED THEN JUST STALLED RIGHT IN THE MIDDLE OF TRAFFIC. I LOOKED AT THE DASH AND I NOTICED THE WRENCH LIGHT CAME ON. WHILE I WAS TRYING NOT TO DIE IN TRAFFIC I PUT MY CAR INTO NEUTRAL WHERE I TURNED THE KEY TO THE OFF POSITION THEN BACK TO THE ON POSITION. LUCKILY MY CAR CAME BACK ON BUT IT WAS STILL STRUGGLING. I MANAGED TO GET THE CAR TO A NEARBY PARKING LOT WHERE TURNED IT OFF AGAIN. I GAVE IT A FEW MINUTES TO RECOVER THEN TURNED IT BACK ON AGAIN. EVERYTHING NOW APPEARED TO WORKING NORMAL. I OPENED THE HOOD TO MAKE SURE EVERYTHING SEAMED OKAY (NOTHING BURNING, SMOKING, OR ANYTHING ELSE OUT OF THE ORDINARY), EVERYTHING CHECKED OUT OKAY. ALSO I WOULD LIKE TO MENTION THAT MY TRANSMISSION SOMETIMES FAILS TO GO INTO GEAR THEN ALL THE SUDDEN IT GOES INTO GEAR AND JERKS REALLY HARD. ADDITIONALLY MY LOWER GEARS WILL SHIFT VERY HARD. WHEN IT SHIFTS IT ACTS AS IF SOMEONE HAD PUSHED IN THE CLUTCH FOR TO LONG THEN IT GOES INTO GEAR. *TR
I WAS TRAVELING UPHILL ON A RURAL ROAD WHEN MY CAR STARTED SHAKING AND WOULD NOT ACCELERATE. THE WRENCH LIGHT CAME ON FOLLOWED BY THE ENGINE LIGHT. I PULLED OFF THE ROAD AS FAR AS I COULD TURNED THE CAR OFF AND BACK ON IT WENT A LITTLE FURTHER AND STARTED SHAKING AGAIN. I WAS ON A BLIND CURVE ON A ROAD THAT IS NARROW AND TRAVELED FASTER THAN IT SHOULD BE FORTUNATELY I WAS ABLE TO COAX THE CAR TO AN AREA WHERE THE ROAD OPENS UP A LITTLE. I HAD TO LEAVE THE CAR OVERNIGHT AND SOMEONE CHOSE TO VANDALIZE IT. I HAD IT TOWED TO THE DEALER WHO WAS A LITTLE RUDE WHEN I TALKED TO THEM. THE DEALER SAID IT WAS THE ELECTRONIC THROTTLE BODY AND IT IS NOT SOMETHING COVERED BY FORD. SO NOW I HAVE TO PAY FOR THIS PART AND LABOR COST AND MY DEDUCTIBLE FOR THE VANDALIZATION. WITH SO MANY OTHER COMPLAINTS POSTED HERE I DON'T UNDERSTAND WHY NOTHING IS BEING DONE. *TR
ON TAKE OFF IN HEAVY TRAFFIC THE TRANSMISSION SLIPPED AND JERKED HARD. I WAS FRIGHTENED AND PULLED OVER FOR ABOUT 20 MINUTES TO CALL MY DAD WHOM IS A MECHANIC. HE STATED THAT IT WAS THE TRANSMISSION AND THAT I SHOULD DRIVE IT HOME WHICH WAS A HOUR AWAY. I WAS SCARED THAT IT WOULD DO IT AGAIN AT FULL SPEED. 2 DAYS LATER AS I TRIED TO REVERSE OUT OF MY DRIVEWAY THE CAR REVVED UP BUT DIDN'T MOVE THEN JERKED INTO GEAR AND I FLEW OUT THE DRIVEWAY VERY HARD AND JERKING VIOLENTLY. I DON'T WANT TO DRIVE WITH MY NIECE OR MY LITTLE 4 YEAR OLD BROTHER IN CASE OF SOMETHING DANGEROUS. I HAVEN'T EXPERIENCED THIS EVER WITH A VEHICLE. I PLAN TO TAKE THE CAR IN IMMEDIATELY! I HAVE BEEN DRIVING ANOTHER CAR FOR THE MOMENT. BECAUSE I HAVE TO TRAVEL ALOT. *JS
I WAS SITTING AT A RED LIGHT, WHEN THE LIGHT TURNED GREEN I ACCELERATED THROUGH THE LIGHT. UPON MAKING THE TURN, THE CAR STALLED (SHUDDERED, AND ALTHOUGH APPLYING THE GAS, NOTHING HAPPENED) AND THE 'WRENCH' ICON ILLUMINATED. I PULLED OVER TO THE SIDE OF THE ROAD (THANKFULLY THERE WAS LITTLE TRAFFIC AT THIS TIME OF DAY), TURNED THE CAR OFF, WAITED A MINUTE, AND RE-STARTED THE CAR. THE AVERAGE SPEED FOR THAT DAY WAS 30MPH, THROUGH NEIGHBORHOODS AND LIGHT COMMERCIAL AREA. THE CAR STALLED ONCE AGAIN (ABOUT 10 MINUTES LATER) WHILE AT A STOP SIGN, AT ANOTHER INTERSECTION. I WAS ABLE TO RESTART THE CAR AGAIN, AND TOOK IT TO MY MECHANIC. THE STALLING HAS REOCCURRED MULTIPLE TIMES, EVEN WHEN SLOWING, BUT NOT STOPPING, AND ATTEMPTING TO RESUME SPEED. THE DIAGNOSIS WAS THE THROTTLE BODY. THE MECHANIC REPLACED THE THROTTLE BODY, THE THROTTLE SENSOR (ON ADVICE FROM THE FORD DEALERSHIP IN THE AREA), AND AFTER 1 MONTH OF THIS ISSUE REOCCURRING, HAD THE FORD DEALERSHIP 'FLASH' THE COMPUTER. THIS HAS STILL NOT SOLVED THE PROBLEM. TYPICALLY AFTER 2 DAYS OF RETRIEVING THE VEHICLE FROM THE MECHANIC, THE SAME STALLING WITH THE WRENCH ICON OCCURS. THIS IS A SAFETY ISSUE! MANY VEHICLES ARE STALLING IN TRAFFIC, AND ACCIDENTS WILL OCCUR! *JS
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT WAS DRIVING 65 MPH WHEN THE WRENCH WARNING SYMBOL ILLUMINED. THE CONTACT ALSO STATED THAT THE VEHICLE STARTED DECELERATING AND STALLED. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSIS AND THE DEALER ADVISED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED.THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE WAS NOT UNDER WARRANTY. THE FAILURE AND THE CURRENT MILEAGE WAS 42,000. THE VIN WAS NOT AVAILABLE.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2010 Ford Fusion → · Every Fusion year → · How the figures are calculated →