Page 96 of 103 · complaints 4,751–4,800 of 5,131

2010 Ford Fusion complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2010 record →

Vehicle Speed Control
Filed Jul 3, 201234,500 milesIN

WHILE STOPPED WITH FOOT ON BREAK - THE ENGINE BEGAN TO REV AND THE CAR BEGAN TO LURCH FORWARD. I HAD TO KEEP PRESSING HARDER ON THE BRAKE I LOOKED DOWN TO BE SURE I DID NOT HAVE MY FOOT ON THE GAS AND I DID NOT. I HAD TO PUT THE CAR IN PARK AND TURN OFF THE IGNITION TO GET THE CAR TO STOP REVING UP AND LURCHING FORWARD. MY WIFE TOLD ME SHE HAD A SIMILAR INCIDENT WITH THE ENGINE REVING UP WHEN SHE HAD THE CAR ON CRUISE CONTROL BUT IT ONLY LASTED A FEW MOMENTS, IN THAT INCIDENT SHE WAS GOING 60. ALSO, WE DO NOT HAVE THE FLOOR MATS THAT WE READ ABOUT IN OTHER POSTS ONLINE. *JS

Engine
Filed Jun 30, 201255,000 milesMI

THE FIRST TIME, THE CAR WAS PULLING ON TO A MAIN ROAD GOING UP TO 15 MPH WHILE TURNING RIGHT. THE CAR BEGAN TO SHUDDER, STALL (ONLY ABLE TO COAST TO A STOP), MANY WARNING LIGHTS INCLUDING THE WRENCH LIGHT CAME ON AND DINGED. AFTER SHUTTING THE KEY OFF AND WAITING UP TO A COUPLE OF MINUTES, ENGINE STARTED FINE AND DROVE NORMALLY. 1 MONTH LATER, THIS EXACT SCENARIO HAPPENED AGAIN WHILE TURNING RIGHT FROM A COMPLETE STOP. 1 MONTH LATER, IT HAPPENED AGAIN BUT WITH ONLY THE YELLOW WRENCH LIGHT COMING ON (THE CAR WAS CURVING TO THE RIGHT AT ABOUT 40 MPH). 2 DAYS LATER THE CAR DID THE SAME THING AT ABOUT 35 MPH. THIS TIME THE CAR WOULD START UP, AND BE FINE UNTIL WE ACCELERATED. WE NARROWLY AVOIDED AN ACCIDENT WHEN THE CAR DID THE SAME THING A SECOND TIME. IT THEN DID IT A THIRD TIME AND WE WAITED TO START THE CAR. WE WERE THEN ABLE TO DRIVE THE CAR HOME NORMALLY WITH A CODE ALERT ON THE DASH. I TOOK THE CAR TO GET A DIAGNOSIS AND THEY SHOWED CODE P2111. *TR

Structure › Body
Filed Jun 29, 201255,000 milesFL

TOOK CAR FOR OIL CHANGE. NOTICED AFTER CAR WASN'T LOCKING ON DRIVER'S SIDE. PASSENGER THEN NOTICED INTERIOR DRIVER'S SIDE DOOR HANDLE WAS CRACKED AND NOT FLUSHED WITH DOOR. DOOR NO LONGER LOCKS ESSENTIALLY LEAVING MY CAR UNPROTECTED FROM THEFT. *TR

Power Train
Filed Jun 28, 201240,891 milesVA

WHILE TRAVELING IN TRAFFIC THE CAR LOST POWER. I WAS ABLE TO STEER TO THE SHOULDER OF THE ROAD WHERE THE CAR IDLED ROUGHLY AND I NOTICED A "WRENCH" LIGHT CAME ON. I SHUT THE CAR DOWN WHILE I COLLECTED MY THOUGHTS ON WHAT TO DO. I USED MY PHONE TO FIND THE CLOSEST FORD DEALER AND, BEFORE CALLING FOR A TOW VEHICLE, I TRIED TO RESTART THE CAR. IT RESTARTED, THE WRENCH LIGHT WAS OFF, AND IT SEEMED TO RUN FINE. I DROVE DIRECTLY TO THE NEAREST FORD DEALER WITHOUT INCIDENT WHERE THEY HOOKED UP THE COMPUTER TO SEE WHAT WAS WRONG. THEY COULD FIND NOTHING WRONG AND SUGGESTED THE NEXT TIME IT HAPPENED TO TRY AND GET IT TO A DEALER WHILE THE LIGHT WAS ON. I THEN DROVE APPROXIMATELY 120 MILES HOME WITH MY GRANDSON. THIS MORNING I WENT ON THE INTERNET TO SEE IF THERE WERE ANY SIMILAR INSTANCES SUCH AS MIND AND FOUND THERE WERE QUITE A FEW: (HTTP://WWW.ARFC.ORG/COMPLAINTS/2010/FORD/FUSION/POWER_TRAIN/PROBLEM.ASPX) THE INCIDENTS OTHERS REPORTED WERE ALMOST IDENTICAL TO MINE. I THEN CALLED THE DEALER I BOUGHT THE CAR FROM NEW, AND THEY RAN A CHECK TO SEE IF THERE WERE ANY RECALLS ON MY MODEL AND THERE WEREN'T. THEY SUGGESTED I CALL FORD CUSTOMER SERVICE. I TRIED CALLING THEM AND WAS TOLD BY A REPRESENTATIVE THEY WERE HAVING "TECHNICAL ISSUES" AND COULDN'T HELP ME, TO CALL BACK IN AN HOUR. I LIVE IN A VERY RURAL AREA. THE CLOSEST FORD DEALER IS PROBABLY 50-60MILES AWAY. THE ROADS HERE DON'T HAVE MUCH ROOM TO PULL OFF ON IF THE CAR FAILS AGAIN. JUDGING BY THE COMPLAINTS I HAVE SEEN ONLINE, IT S

Vehicle Speed Control
Filed Jun 28, 201244,500 milesPA

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT WAS DRIVING APPROXIMATELY 60 MPH WHEN THE ENGINE STALLED WITH THE ILLUMINATION OF THE WRENCH SYMBOL, AND ENGINE WARNING INDICATORS. THE VEHICLE RESTARTED AFTER TWO ATTEMPTS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE THROTTLE BODY ASSEMBLY WAS REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 44,500.

Engine and Engine Cooling
Filed Jun 28, 201240,000 milesGA

I WAS SITTING AT A RED LIGHT WHEN THE LIGHT TURNED GREEN AND I PUT ON THE GAS THE CAR JUMPED. THE ENGINE LIGHT CAME ON. I PULLED OVER TO THE SIDE OF THE ROAD. THE CAR HAD NO ACCELERATION BUT STILL HAD POWER. I TURNED OFF THE VEHICLE AND TURNED IT BACK ON. THE CAR STARTED BACK UP AND THE LIGHT WENT OFF. I TOOK THE CAR TO A AUTO REPAIR SHOP. THE DIAGNOSTIC TEST STATED IT IS THE THROTTLE BODY GOING BAD. THE MECHANIC CLEANED THIS PART GOOD AND THE SENSORS. THE CAR HAS RUN FINE FOR ABOUT THREE WEEKS WITH OUT ANY PROBLEMS UNTIL 06/11/12 THEN IT STARTED AGAIN IT HAS DONE IT FOUR TIMES SINCE AND THE ENGINE LIGHT WILL NOT GO OFF. I HAVE USED HIGH TEST GAS IN IT. *TR

Vehicle Speed Control
Filed Jun 26, 201245,719 milesGA

WHILE DRIVING MY CAR IT SUDDENLY JERKED AND STOPPED LIKE I HAD TURNED IT OFF. I COASTED TO SIDE OF ROAD IT WAS STILL RUNNING COULD NOT GIVE IT ANY GAS A WRENCH LIGHT CAME ON. I TURNED OFF CAR AND RESTARTED IT, AND IT CAME BACK ON, AND THE WRENCH LIGHT WENT OFF. DROVE IT ON HOME IT JUMPED AND JERKED LIKE IT WAS GOING TO QUIT AT ANY MOMENT. I THEN TOOK IT TO MY DEALERSHIP THEY RAN A DIAGNOSTIC TEST ON IT SAID IT WAS THROTTLE BODY BUT WAS NOT COVERED UNDER MY WARRANTY. I HAVE HAD NO PROBLEMS WITH THIS CAR SINCE PURCHASING IT BUT HAVE ONLY HAD IT LESS THAN A YEAR. I AM CONCERNED WITH A SERIOUS ACCIDENT HAPPENING BECAUSE IT JUST SHUTS OFF THE GAS AND I CANNOT MOVE IT OR GET IT OUT OF TRAFFIC.

Electrical System
Filed Jun 25, 201245,000 milesVA

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH WITH THE AIR CONDITIONER ACTIVATED, THE ENGINE STALLED AND IMMEDIATELY THE WARNING INDICATOR BEGAN TO ILLUMINATE. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD AND AFTER WAITING A FEW MOMENTS, THE VEHICLE RESTARTED. THE FAILURE OCCURRED FOUR TIMES WHEN DRIVING AT VARIOUS SPEEDS WITH THE AIR CONDITIONER ACTIVATED. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.

Unknown or Other
Filed Jun 21, 201244,350 milesIN

CAR BEGAN TO LURCH AND UNABLE TO ACCELERATE. CHECK ENGINE AND WRENCH LIGHT APPEARED. HAD TO PULL OVER AND MANUALLY TURN OFF CAR. TURNED OFF RADIO, AND AIR CONDITIONER, RESTARTED CAR AND WAS ABLE TO DRIVE HOME. CAR HAS HAD SAME ISSUE SEVERAL TIMES, OCCURRING MORE AND MORE FREQUENTLY. VEHICLE TO SERVICE ON 6/19/2012, MECHANIC DIAGNOSED A THROTTLE BOX FAILURE.

Engine
Filed Jun 21, 201253,000 milesTN

THE CAR WOULD NOT START ON THE FIRST TWO TRIES AND I LET IT SIT A MOMENT AND IT STARTED ON THE THIRD TRY. *TT

Engine
Filed Jun 21, 201255,000 milesTN

THE CAR HAD RUN FINE ON MY WAY TO WORK AND LEAVING FOR LUNCH. IT WOULD NOT START WHEN I TRIED TO RETURN FROM LUNCH. SAME PROBLEM AS LAST MONTH, IT WOULD NOT START UNTIL THE THIRD TRY. *TT

Power Train
Filed Jun 20, 201227,000 milesFL

WHILE DRIVING ON THE INTERSTATE AT ABOUT 55 MPH, THE VEHICLE LOST ALL POWER AND SHUT DOWN WITH THE WRENCH AND CHECK ENGINE LIGHTS WERE ON. STEERING WAS DIFFICULT AND I ALMOST WAS HIT TRYING TO GET VEHICLE OFF OF THE ROAD. AFTER SEVERAL MINUTES I TRIED RESTARTING CAR AND IT STARTED, SO I MADE IT TO MY DESTINATION AND IT DIED AGAIN. I HAD TO HAVE IT TOWED TO FORD. THE VEHICLE WAS UNDER WARRANTY AND THEY REPLACED THE THROTTLE BODY ASSEMBLY. VEHICLE STILL HAS LOSS OF POWER ISSUES AND FORD HAS NOT SOLVED THIS ISSUE. THIS IS DANGEROUS AS VEHICLE JUST TURNS OFF AT HIGHWAY SPEED AS THIS PART FAILS. *JS

Vehicle Speed Control
Filed Jun 19, 201257,700 milesOK

OVER THE LAST COUPLE WEEKS I HAVE NOTICED SLIGHT JERKS OR SPUTTERS WHEN I'M DRIVING. SPEED RANGES ANYWHERE FROM 10-70 MPH WHEN IT OCCURS. THIS MORNING ON THE HIGHWAY IT WAS MUCH MORE NOTICEABLE AND AFTER ABOUT 10 MILES THE WRENCH LIGHT CAME ON AND I LOST ALL ACCELERATION, LUCKILY THE RIGHT LANE WAS CLEAR AND I COULD GET TO THE SHOULDER SAFELY. AS I SLOWED DOWN THE ENGINE SHOOK HEAVILY AND I TURNED THE CAR OFF. I WAITED A COUPLE MINUTES AND RESTARTED THE CAR FINE...NO LIGHT, NO SHAKING. I WAS ABLE TO DRIVE THE 3.5 MILES TO WORK. SAME DAY, DRIVING HOME I MADE IT ABOUT 10 MILES AGAIN AND THE SAME THING HAPPENED. I WAITED A COUPLE MINUTES, RESTARTED AND MADE IT TO A SHOP A COUPLE MILES DOWN THE ROAD (STILL COULD FEEL THE JERKING SLIGHTLY BUT THE LIGHT DIDN'T COME ON AND I DIDN'T LOSE ACCELERATION). ONCE I GOT THERE AND THEY HOOKED UP THE DIAGNOSTIC MACHINE THEY COULD NOT READ ANY CODES, WHICH IS VERY COMMON FROM WHAT I'M READING ABOUT OTHER FUSION OWNERS WHO HAVE THIS PROBLEM. THEY ARE GOING TO DRIVE IT IN THE MORNING SO THEY CAN READ THE CODE WHEN THE LIGHT COMES ON AND HOPEFULLY DETERMINE IF IT IS THE THROTTLE BODY. I AM SO FRUSTRATED AS THIS CAR IS BARELY 2 YEARS OLD AND APPARENTLY THIS IS A VERY COMMON AND DANGEROUS PROBLEM. *JS

Engine
Filed Jun 18, 201242,000 milesKY

ON SATURDAY JUNE 16TH I WAS TRAVELING NORTH BOUND I-75 FROM ROCKCASTLE CO. KY TO MADISON CO KY WHICH IS ABOUT 45 MILES. WAS TRAVELING 65 MILES MPH AND SUDDENLY THE ENGINE SHUT OFF. THERE WAS A SEMI IN THE RIGHT LANE, WE WERE IN THE MIDDLE LANE WITH ONE SEMI IN BACK OF US. WE WERE ABLE TO COAST TO THE EMERGENCY SIDE OF THE ROAD. THE SEMI IN BACK OF US LOCKED HIS BRAKE AND ALMOST HIT US. I SHUT THE CAR OFF AND RESTARTED IT AND DROVE IN THE SLOW LANE AND IT HAPPENED 3 MORE TIMES. I THEN LEFT THE CAR AT MY MOTHER IN-LAW'S HOUSE AND BORROWED A CAR TO GET HOME IN AS I WAS AFRAID TO DRIVE IT AND PUT MYSELF AT RISK PLUS SOMEONE'S LIFE AT RISK. ON MONDAY, 6-18-12 I GOT THE CAR TO THE DEALERSHIP AND THE MECHANIC TEST DROVE IT AND IT HAPPENED TO HIM. I PULLED UP ON THE INTERNET AND SAW THAT I AM NOT THE ONLY ONE THIS HAS HAPPENED TO. IT DEFINITELY IS A LIFE ENDING CRASH GETTING READY TO HAPPEN. OF COURSE MY VEHICLE IS OUT OF WARRANTY AS OF 35000 MILES, BUT THAT IS NOT MY ISSUE. I WOULD HATE TO SEE SOMEONE LOSE THEIR LIFE DUE A MALFUNCTION OF A THROTTLE BODY. FORD NEEDS TO STEP UP TO THE PLATE AND ADMIT THAT KNOW OF THIS ISSUE AND FIX IT BEFORE SOMEONE LOSES THEIR LIFE OR A CHILD'S LIFE. THE FOREIGN MAKERS SUCH AS TOYOTA STEPPED UP AND FORD NEEDS TO DO SO ALSO. THIS IS THE FOURTH AUTOMOBILE I HAVE BROUGHT FROM THEM AND TRY TO STAY WITH THE AMERICAN MADE CARS. SAFETY SHOULD BE THEIR CONCERN INSTEAD OF THE ALMIGHTY DOLLAR. *TR

Structure
Filed Jun 13, 201257,000 milesTX

I OPENED THE STORAGE CONSOLE THAT SITS ON THE DASH AND THE LID BROKE OFF THE HINGES. PARTS ARE MADE OF THAT HARD PLASTIC THE HEAT AND SUN BAKES TILL BRITTLE. *TR

Power Train
Filed Jun 13, 201245,800 milesPA

AFTER STOPPING FOR A RED SIGNAL IN TRAFFIC (VEHICLE TRAVEL UPHILL) THE VEHICLE LOST DRIVE (ACTED AS IF THE VEHICLE HAD BEEN SHIFTED OUT OF GEAR). AFTER A HARSH ENGAGEMENT, THE VEHICLE REGAINED DRIVE. THE VEHICLE WAS DRIVEN HOME WITHOUT FURTHER INCIDENT THAT DAY. THE VEHICLE WAS TAKEN TO A DEALER TO GET THE PCM "FLASHED", I ASSUME WITH A NEW SHIFT PROFILE. THE VEHICLE MALFUNCTIONED TWO MORE TIMES WITH A DATA RECORDER FROM THE DEALERSHIP INSTALLED. THE LOSS OF DRIVE OCCURRED AFTER RAPIDLY DECELERATING TO SLIGHTLY LESS THAN 40 MPH AND THEN TRYING TO ACCELERATE TO THE PREVIOUS SPEED. AGAIN, ENGAGEMENT WAS HARSH WHEN THE TRANSMISSION BEGAN TO PROVIDE DRIVE. FORD HAS ACKNOWLEDGED AT LEAST ONE ENGINE RPM SPIKE FROM THE RECORDER, BUT DENIES THAT IT IS SIGNIFICANT OR THAT IT IS INDICATIVE OF A PROBLEM. I HAVE HAD THE TRANSMISSION FLUID FROM THIS VEHICLE TESTED AT AN INDEPENDENT LABORATORY. THE SAMPLE RESULTS SHOWED THE TRANSMISSION FLUID TO BE HIGH IN ALUMINUM (7 TIMES THE AVERAGE FOR A UNIT WITH SIMILAR MILES), AND HIGH IN IRON ABOUT 1.6 TIMES THE AVERAGE. THIS PROBLEM IS A GREAT SAFETY CONCERN BECAUSE IF THE VEHICLE WERE TO LOSE DRIVE WHEN PULLING OUT INTO TRAFFIC, AN ACCIDENT INVOLVING INJURY OR DEATH COULD OCCUR! I HAVE FOUND A YOUTUBE VIDEO POSTED THAT REPRESENTS THE PROBLEM I AM EXPERIENCING BY USING THE GOOGLE SEARCH ENGINE AND USING THE QUERRY "FORD FUSION TRANSMISSION PROBLEMS" SINCE THE PCM FLASH THE AUTOMATIC TRANSMISSION SEEMS TO BEHAVE AT TIMES LIKE A MANUAL TRANSMISSION.

Engine
Filed Jun 12, 201229,345 milesNY

I WAS JUST LEAVING MY NEIGHBORHOOD AND JUST GOT DOWN TO THE END OF THE ROAD, WHEN ALL OF A SUDDEN I FEEL THIS REALLY BAD SHAKING, HAD NO ACCELERATION WHEN PRESSED ON GAS AND CAR KEPT JERKING UNTIL I FINALLY HAD TO SHUT IT OFF. I DID RESEARCH ON IT IMMEDIATELY AND FOUND OUT THAT THIS IS A THROTTLE BODY ISSUE THAT HAS BECOME VERY RELEVANT WITH MY CAR MAKE/MODEL. THIS IS VERY DANGEROUS! IF I WAS IN HEAVY TRAFFIC OR GOD FORBID HAD KIDS IN THE CAR, THIS COULD HAVE CAUSED A MAJOR ACCIDENT! THIS RECALL NEEDS TO BE TAKEN SERIOUSLY AND ADDRESSED FAST!!!! *TR

Power Train
Filed Jun 12, 201234,800 milesMA

WHILE DRIVING THE VEHICLE UNDER NORMAL CONDITIONS AT SPEED ON AN OPEN HIGHWAY THE CAR SUDDENLY LOST ALL THROTTLE CONTROL AND TRANSMISSION RESPONSE, A 'WRENCH' WARNING LIGHT CAME ON THE VEHICLE GAUGE CLUSTER. AFTER COASTING TO A STOP IN THE BREAKDOWN LANE THE CAR SAT, IDLED ROUGHLY, AND I TURNED THE IGNITION OFF. AFTER A MINUTE OR TWO I STARTED THE CAR AND THE SYMPTOMS (INCLUDING THE WRENCH WARNING LIGHT) WERE GONE. I BROUGHT THE VEHICLE TO THE DEALER SERVICE DESK AND AFTER ANALYSIS WAS TOLD THERE WERE NO EVENTS CAPTURED BY THE VEHICLE COMPUTER. I WAS TOLD TO DRIVE THE CAR AND REPORT ANY ADDITIONAL INSTANCES OF THE PROBLEM. AFTER THE ISSUE RESURFACED AGAIN THREE WEEKS LATER, I AGAIN BROUGHT THE VEHICLE TO THE SERVICE TEAM AT MY DEALERSHIP. AFTER AGAIN NOT FINDING EVENTS LOGGED IN THE COMPUTER, THEY INSTALLED A TEMPORARY DATA RECORDER FOR ME TO MANUALLY ENGAGE THE NEXT TIME THE ISSUE APPEARED. I WAS LUCKY TO HAVE THE PROBLEM THE VERY NEXT DAY, THE RECORDER CAPTURED THE EVENT AND REFLECTED THE PROBLEM WAS WITH THE THROTTLE BODY. THE DEALER REPLACED THE UNIT. UPON RESEARCHING THE ISSUE AFTER THE FIRST INSTANCE IT IS CLEAR THERE ARE HUNDREDS OF CASES OF THIS SAME PROBLEM DOCUMENTED IN VARIOUS FORMS AND SITES ON THE WEB INDICATING THIS IS A KNOWN, SYSTEMIC PROBLEM FOR FORD WITH THE FUSION THROTTLE BODY. THE NATURE OF THE PROBLEM, EFFECTING VEHICLE CONTROL, AT SPEED, IS DANGEROUS AND WOULD SEEM TO WARRANT A MORE PROACTIVE APPROACH TO THE ISSUE BOTH BY FORD AND BY THE NHTSA. *TR

Power Train
Filed Jun 12, 201228,453 milesIN

MY FUSION HAS BECOME ERRATIC IN LOW GEAR SHIFTS. WHEN TRYING TO MERGE INTO TRAFFIC AND TURN ONTO A HIGHWAY IT WILL ACT AS THOUGH IT IS IN NEUTRAL AND I HAVE NO POWER TO GET OUT IN TRAFFIC. I HAVE BEEN ALMOST HIT ON A MAJOR HIGHWAY DO TO THIS MECHANICAL FAILURE. I TOOK THE CAR TO A DEALERSHIP FOR REPAIR AND THEY INFORMED ME THAT IT WAS LOW ON TRANSMISSION FLUID AND THEY REPAIRED A SEAL AND REPROGRAMMED IT AS FORD DIRECTED. I TOOK THE CAR ON A TRIP AND I WAS UNABLE TO MERGE INTO TRAFFIC AGAIN AND IT RAN AT OVER 5000RPM ON THE HIGHWAY FOR LONG PERIODS OF TIME. IT FINALLY FLIPPED A CODE AND I RETURNED IT TO THE DEALERSHIP. THEY DID A COMPLETE TRANSMISSION OVERHAUL AND REPLACED OVER 15 PARTS. THIS TOOK TWO WEEKS WITH THEM HAVING TO DEAL WITH FORDS WARRANTY DEPARTMENT. I PICKED UP THE CAR ON 6/6/2012 AND IT DID NOT EVEN MAKE IT TO MY PLACE OF WORK, 12 MILES AWAY, WITHOUT THE TRANSMISSION SLIPPING AGAIN AND IT REMAINING IN NEUTRAL. THIS CAR IS A DEATH TRAP!! I CALLED THE DEALERSHIP AND THEY CAME AND PICKED IT UP. IT IS NOW 6/12/2012 AND I STILL DO NOT HAVE A CAR TO DRIVE. THE DEALERSHIP IS FIGHTING WITH FORD TO HAVE THE COMPLETE TRANSMISSION REPLACED. FORD HAS CONTACTED ME SEVERAL TIMES AND IT SEEMS AS THOUGH THEY DO NOT CARE THAT THIS CAR IS A DANGER TO HAVE ON THE ROAD. I WANT MY CAR BACK IN WORKING CONDITION. I AM PLEASED WITH MY DEALERSHIP OF CHOICE FOR SERVICE AS THEY HAVE BEEN VERY POLITE AND HELPFUL WITH ME. FORD HAS GIVEN ME NOTHING TO DRIVE IN THE MEANTIME. PEOPLE, IF YOU H

Power Train
Filed Jun 12, 201241,440 milesTX

I WAS DRIVING DOWN THE HIGHWAY WHEN I LOST THE ABILITY TO ACCELERATE. MY RPMS DROPPED AND I HAD TO PULL OVER. I CALLED FORD ROADSIDE SERVICES, THEY CAME AND PICKED UP MY CAR. AFTER BEING LOOKED AT BY THE FORD DEALERSHIP, IT WAS DETERMINED MY THROTTLE BODY NEEDED TO BE REPLACED. MY CAR IS LESS THAN 2 YEARS OLD AND ONLY HAS 40,000 MILES ON IT. THE PART AND LABOR TOTALED AROUND $500.00 THIS IS RIDICULOUS FOR A NEW CAR TO ALREADY HAVE THIS ISSUES. I DID SOME RESEARCH ON THE INTERNET AND FOUND THAT MULTIPLE FORD FUSIONS ARE HAVING THE SAME ISSUE. THIS ITEM NEEDS TO BE RECALLED AND REPLACED. I CAN ONLY THANK GOD IT WAS DURING THE DAY AND IN A PUBLIC AREA. IF THIS HAD BEEN AT NIGHT WITH MY 7 YEAR IN A BAD AREA, NO TELLING WHAT COULD HAVE HAPPENED. I WAS LUCKY THE PEOPLE BEHIND ME ON THE FREEWAY NOTICED I WAS SLOWING DOWN OR I COULD HAVE BEEN INVOLVED IN AN ACCIDENT. FORD NEEDS TO STEP UP AND FIX THIS. *TR

Engine
Filed Jun 12, 201236,321 milesMO

DRIVING IN THE LEFT LANE OF A MULTI-LANE ROAD. THE LIGHT HAD JUST GONE YELLOW AND ALL OF A SUDDEN THE ENGINE HICUPPED HARD AND I HAD NO RESPONSE TO THE GAS PEDAL AT ALL, PLUS THE CHECK ENGINE LIGHT (WRENCH ICON) CAME ON. PUT ON MY SIGNAL AND PULLED INTO THE LEFT TURN LANE AS IT WAS EMPTY. I DIDN'T WANT TO BLOCK THE LEFT LANE, IT WAS THE START OF RUSH HOUR TRAFFIC. I CAME TO A STOP AND HAD NO VEHICLE MOVEMENT IN RESPONSE TO STEPPING ON THE GAS PEDAL. I PUT THE VEHICLE IN PARK, TURNED OFF THE ENGINE AND TRIED TO RESTART IT. THE CHECK ENGINE LIGHT WENT AWAY AND THE CAR STARTED AND ACTED NORMAL. I STOPPED AT THE STORE ON THE WAY HOME, THEN ON THE WAY FROM THE STORE TO HOME IT HAPPENED AGAIN. I HAD TO STOP THE VEHICLE AND PUT IT IN PARK AND TURN IT OFF IN ORDER FOR IT TO START AGAIN. WHEN I GOT HOME I PUT A CODE READER ON THE VEHICLE, BUT IT SHOWED NO CODE. IT DID IT AGAIN ON MY WAY TO WORK IN THE MORNING AND AGAIN ON THE WAY HOME AFTER WORK. EACH TIME I HAVE TO MANEUVER THE VEHICLE TO THE SIDE OF THE ROAD AND COME TO A COMPLETE STOP, PUT IT IN PARK AND TURN IT OFF AND BACK ON TO GET IT TO START AGAIN. THIS IS EXTREMELY DANGEROUS FOR ME AND ANYONE AROUND ME. I TAKE MY VEHICLE TO FORD FOR SERVICING AND THEY SAY NO RECALLS ARE IN PLACE FOR THIS. I ENTER THE SYMPTOMS INTO THE SEARCH ENGINE OF THE INTERNET AND FIND NUMEROUS COMPLAINTS FROM OTHER OWNERS AND DRIVERS OF THE SAME DEFECT. THERE IS A PROBLEM WITH THE ELECTRONIC THROTTLE BODY. I CALLED MY LOCAL FORD DEALER AND THEY SAY THAT

Unknown or Other
Filed Jun 11, 201272,000 milesOH

I WAS DRIVING DOWN THE ROAD AND SUDDENLY I WAS LOSING POWER. THE CAR WAS ON BUT STEPPING ON THE GAS PEDAL DID NOTHING. THE CHECK ENGINE LIGHT AND THE LITTLE WRENCH CAME ON. I COASTED INTO A PARKING LOT AND PUT THE CAR IN PARK. IT STARTED TO VIBRATE AND MAKE NOISE. I SHUT IT OFF AND TRIED TO RESTART IT. IT SEEMED NORMAL SO I STARTED TO DRIVE HOME. I GOT ABOUT 3 MILE AND IT DID IT AGAIN. IT HAS STEADILY DONE THIS ABOUT 2-3 TIMES A WEEK NOW. ONE TIME I WAS GOING 65-70 ON THE EXPRESS WAY AND HAD TO COAST OFF. THE LAST TIME I WAS TURNING LEFT AND I HAD THE GREEN LIGHT I WAS IN THE MIDDLE OF THE INTERSECTION. MY LIGHT TURNED RED I COULD HAVE BEEN PLOWED INTO AND KILLED. I BOUGHT THIS CAR MAY 2011. I HAVE ONLY HAD THIS CAR FOR 1 YEAR IT HAD 65000 MILES, I HAVE NO WARRANTY ON THIS CAR AND CAN NOT AFFORD TO HAVE IT FIXED. THIS IS DANGEROUS ARE THEY WAITING FOR DEATHS TO DO ANYTHING ABOUT IT? I HAVE INSTRUCTED MY FAMILY IF THAT HAPPENS TO SUE FORD. FORD KNOWS THERE IS A PROBLEM WITH THESE CARS AND SHOULD FIX IT.

Power Train
Filed Jun 11, 201222,450 milesNJ

WHILE DRIVING THE CAR ON A SUNNY DAY ABOUT 35 MPH THE CAR STARTED TO SLOW DOWN ABRUPTLY TO 5 MPH. THE ADVANCE TRACK LIGHT CAME ON AND SERVICE ADVANCE TRACK IMMEDIATELY MESSAGE WENT ACROSS THE MESSAGE CENTER. I IMMEDIATELY TOOK THE CAR TO THE DEALER. LIGHT AND MESSAGE WERE ON WHEN I DROPPED OFF THE CAR TO THE DEALER. DEALER STATING COULD NOT REPEAT PROBLEM. *TR

Electrical System
Filed Jun 11, 201222,150 milesNJ

I WENT FOR AN OIL CHANGE AND LOCAL CENTER. THE REP REQUESTED I COME OVER TO THE CAR AND SEE SOMETHING. THE BATTERY ACID COVERED THE ENTIRE TOP OF BATTERY. IT METALIZED THE CABLES CORRODED THE BATTERY PAN. THE CAR IS 2 YEARS OLD AND 22K MILES. ALL WERE REPLACED BY FORD UNDER THE WARRANTY. I WOULD NOT NORMALLY COMPLAIN ABOUT A BATTERY BUT THIS IS MY SECOND FORD TO HAVE THE SAME ISSUE. I HAD FORD EDGE PRIOR WHICH THE SAME THING HAPPENED BUT I WAS PAST 36K IN MILES SO THEY CONSIDERED IT WEAR AND TEAR. I HAD TO REPLACE ALL WIRE, BATTERY PAN, AND BATTERY. FORD NEEDS TO REVIEW THE BATTERY MANUFACTURER THEY ARE USING IN THERE NEW CARS. *TR

Power Train
Filed Jun 11, 201222,675 milesNJ

WHILE DRIVING THE CAR AT 55MPH I LET MY FOOT OFF THE GAS AND THEN WENT TO ACCELERATE AND THE CAR LOST ALL POWER. WOULD NOT RECOGNIZE THE GAS PEDAL CHECK ENGINE LIGHT AND WRENCH LIGHT WERE ON. CAR DIED IN A CONSTRUCTION ZONE WITH 3 LANES AND NO SHOULDER. EXTREMELY DANGEROUS. I PULLED CAR TO RIGHT LANE TURNED CAR OFF AND ON CAR CONTINUED ON. TOOK CAR TO DEALER. ADVISED NO MESSAGE WAS MARKED IN COMPUTER. THERE WAS NOTHING WRONG COULD NOT REPEAT PROBLEM. 5 DAYS LATER WHILE DRIVING HOME IN TRAFFIC THE CAR ONCE AGAIN LOST ALL POWER WOULD NOT RECOGNIZE GAS PEDAL, CHECK ENGINE AND WRENCH LIGHT CAME ON. I PUSHED CAR TO THE SHOULDER, TURNED CAR OFF AND ON CONTINUED 100 FEET CAR DIED AGAIN 17 MORE TIMES. I HAD CAR TOWED TO DEALER. DEALER REPLACED TRANSMISSION CONTROL. CAR NOW SHIFTS HORRIBLY, AND HAS A JUMP WHEN YOU LET OFF GAS. CAR HAS STALLED NUMEROUS TIMES. FORD NEEDS TO RECALL FOR THE TRANSMISSION CONTROL MODULE. FORD NEEDS TO ADMIT THERE IS ISSUES WITH THE TRANSMISSIONS IN THE V6 FUSIONS. I HAD SIMILAR TRANSMISSION ISSUES WITH MY FORD EDGE AND MERCURY SABLE. *TR

Engine
Filed Jun 9, 201274,802 milesPA

MULTIPLE TIMES THE ENGINE JUST DIES DUE TO A FAULTY THROTTLE BODY - YOU MUST COME TO A COMPLETE STOP AND PUT THE CAR IN PARK TO RESTART. WE HAVE A FLEET OF THESE AND LOTS OF THEM HAVE THIS VERY DANGEROUS PROBLEM. PLEASE HELP... *JS

Power Train
Filed Jun 8, 201226,000 milesFL

GEARS JUST DROPPED OUT AND CAR SIMPLY IDLED. HAD TO PULL OVER INTO LEFT TURN LANE AND TURN OFF VEHICLE AND RESTART. CAR WORKED FINE AGAIN FOR TWO WEEKS WHEN IT HAPPENED AGAIN. IT HAPPENED MOST RECENTLY ON 06/06/12 THREE TIMES IN ONE DAY. ONCE ON THE WAY TO THE OFFICE, ONCE ON THE WAY HOME FROM THE OFFICE, AND ONCE ON THE WAY BACK FROM MY FINANCIAL ADVISOR'S OFFICE WHEN I HAD MY FIANCE IN THE CAR. *JS

Fuel/Propulsion System
Filed Jun 8, 201233,240 milesAL

ENGINE BEGAN SHUTTING DOWN WHILE MOVING IN MORNING RUSH HOUR. ALSO SURGES FORWARD AND RUNS THRU MULTIPLE GEARS WHILE IN STOP AND GO TRAFFIC WITH LIGHT, IF ANY THROTTLE APPLIED. ON 6-8-12 ENGINE WENT INTO FAILSAFE MODE, 1100 RPM WHILE TRAVELING AT 60 MPH. NO RESPONSE FROM THROTTLE, HAD TO MANIPULATE THRU TRAFFIC TO BEACH CAR UPON SHOULDER OF ROAD. AFTER SHUTTING OFF KEY AND RESTARTING, VEHICLE SEEMED FINE, BUT SAME SITUATION HAPPENED TWICE MORE WITHIN MINUTES. DROVE CAR TO NEAREST FORD DEALER WHO "CLEARED THE OLD CODES" AND TEST DROVE, FINDING NO FURTHER ISSUE. BILLED ME UNDER ESP SERVICE AGREEMENT, AND CONTINUED ONTO WORK. LEAVING WORK TO MAKE DELIVERIES, CAR INITIATED EXACTLY SAME RESPONSE AS EARLIER (5 TIMES), AT VARIOUS SPEEDS, AND AGAIN, HEAVY TRAFFIC. TOOK TO DEALER I BOUGHT CAR FROM, WHO IMMEDIATELY CLAIMED IT NEEDED A NEW THROTTLE BODY, WHICH ARE ON NATIONAL BACK-ORDER, DELIVERY DATE UNKNOWN. REFERRED TO ANOTHER DEALER WHO HAD OPEN BAYS AND A THROTTLE BODY IN STOCK, BUT FOR SOME REASON WAS UNINTERESTED IN EVEN LOOKING AT THE CAR. OFFERED TO LEAVE CAR, ESP OFFERS RENTAL, SO I COULD RETURN TO WORK, BUT THAT PART HAS BECOME UNCOVERED BY THE EXTENDED WARRANTY, AND THEY STILL HAD NO INTEREST IN FIXING CAR AFTER I AGREED TO PAY MYSELF. TRANSMISSION HAS A QUIRKY PROBLEM OF DOWNSHIFTING AGGRESSIVELY WHEN TRAVELING DOWNHILL, UP-SHIFTING RAPIDLY IN SLOW MOVING TRAFFIC, AND NOW A THROTTLE BODY PROBLEM WHICH CAUSES CAR TO GO INTO A NO POWER SITUATION WHILE AT SPEED. *JS

Fuel/Propulsion System
Filed Jun 6, 201253,000 milesOK

WITHOUT WARNING THE CAR LOST ALL ABILITY TO ACCELERATE. THIS OCCURRED SEVERAL TIMES OVER THE COURSE OF TWO DAYS, SOMETIMES AT SPEEDS UP TO 70 MPH. THE CAR JERKS, WRENCH LIGHT COMES ON, AND THERE IS NO POWER FROM THE GAS PEDAL. A/C AND RADIO WORK FINE. AFTER NAVIGATING THRU TRAFFIC WITHOUT POWER, WE TURN CAR OFF AND BACK ON, AND IT'S GOOD TO GO. BUT FOR HOW LONG? COULD BE VERY DANGEROUS, RECALL IS NECESSARY. DEALER SAYS 2010 FUSIONS ARE "NOTORIOUS" FOR THIS THROTTLE BODY PROBLEM AND CHARGED $502 TO CORRECT IT. *TR

Fuel/Propulsion System
Filed Jun 5, 2012170 milesTX

I HAVE A 2010 FORD FUSION WITH A SIX CYLINDER ENGINE. WHILE DRIVING , I STARTED SPEEDING UP FROM AN INTERSECTION, ONLY TO EXPERIENCE A COMPLETE AND TOTAL LOSS OF POWER, THE WRENCH LIGHT CAME, THE ENGINE STARTED MISFIRING (ROUGH IDLE AT LESS THAN 700 RPM), BUT ALL SYSTEMS WHERE STILL WORKING. PRESSING THE GAS PEDAL PRODUCED NO RESULTS. I WAS ABLE TO PULL OFF THE SIDE OF THE ROAD, STOP THE ENGINE, LET THE CAR SIT FOR ABOUT 45 SECONDS, AND THEN RESTARTED IT. WHEN THE ENGINE RESTARTED, THE CAR STARTED UP AND RAN LIKE NOTHING HAD HAPPENED. LAST THURSDAY AND FRIDAY, THE FUSION DID THE EXACT SAME THING, I HAD A CATASTROPHIC LOSS OF POWER, THE WRENCH LIGHT CAME ON AGAIN, THE ENGINE WAS MISFIRING (ROUGH IDLE), THE REST OF THE SYSTEMS CONTINUED WORKING. I WAS ABLE TO PULL OFF THE ROAD, STOP THE CAR , AND THEN RESTART. THIS IS THIRD TIME I TAKE TO THE DEALER, AND STILL RECEIVED NOT DIAGNOSTIC. ACTUALLY THIS VEHICLE IS IN THE DEALER WORKSHOP (AUTOMOVILISTICA VERACRUZANA SA DE CV. AV LAFRAGUA 2100 TEL 011 52 229 9231920 VERACRUZ, MEXICO) . THE FIRST AND SECOND VISIT TO THE DEALER THE DIAGNOSTIC WAS NO PROBLEM. *TR

Engine
Filed Jun 4, 201236,000 milesTN

WHILE ATTEMPTING TO ACCELERATE, AUTOMATIC TRANSMISSION STALLS AND WRENCH LIGHT ILLUMINATES. AT FIRST I COULD TURN THE CAR OFF AND BACK ON, BUT EVENTUALLY, THE CAR STOPPED FUNCTIONING ALTOGETHER. ANALYSIS WAS PERFORMED AND THROTTLE BODY WAS THE CAUSE. HAS OCCURRED WITH OTHER 2010 FUSION SELS. FORD UNWILLING TO REPLACE FAULTY MANUFACTURED PART. *TR

Vehicle Speed Control
Filed Jun 4, 201289,000 milesLA

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING APPROXIMATELY 45 MPH, THE WRENCH WARNING SYMBOL ILLUMINATED ON CONTINUOUSLY AS THE ENGINE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE CONTACT STATED THAT THE SAME MALFUNCTION OCCURRED IN 2010 AND THE THROTTLE BODY WAS REPLACED BY THE DEALER. THE VEHICLE HAD NOT BEEN DIAGNOSED FOR THE MOST RECENT FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 89,000.

Engine
Filed Jun 3, 201270,000 milesLA

I WAS DRIVING AT APPROXIMATELY 45 MPH, WHEN CAR DECELERATED, AND STARTED TO STALL. A WRENCH LIGHT WAS ON, AND I WAS ABLE TO SLOWLY MAKE MY WAY TO A DRIVEWAY OFF OF THE MAIN HIGHWAY. I TURNED OFF THE ENGINE, WAITED FOR A FEW MINUTES BEFORE STARTING THE CAR AND MAKING MY WAY HOME. I PLAN TO TAKE TO FORD DEALER TOMORROW. HOWEVER, IT APPEARS, BASED ON MANY, MANY COMPLAINTS, THAT THIS IS AN ISSUE WITH THE THROTTLE BODY. FORD NEEDS TO RECALL/REPLACE THIS PART. MY 19-YEAR-OLD DAUGHTER DRIVES THIS CAR, AND SAFETY IS A MAJOR ISSUE! *TR

Engine
Filed Jun 2, 201247,282 milesKY

I HAVE A 2010 FORD FUSION WITH A FOUR CYLINDER ENGINE. WHILE DRIVING TO WORK, I STARTED SPEEDING UP FROM AN INTERSECTION, ONLY TO EXPERIENCE A COMPLETE AND TOTAL LOSS OF POWER, THE WRENCH LIGHT CAME, THE ENGINE STARTED MISFIRING (ROUGH IDLE AT LESS THAN 550 RPM), BUT ALL SYSTEMS WHERE STILL WORKING. PRESSING THE GAS PEDAL PRODUCED NO RESULTS. I WAS ABLE TO PULL OFF THE SIDE OF THE ROAD, STOP THE ENGINE, LET THE CAR SIT FOR ABOUT 15 SECONDS, AND THEN RESTARTED IT. WHEN THE ENGINE RESTARTED, THE CAR STARTED UP AND RAN LIKE NOTHING HAD HAPPENED. YESTERDAY (JUNE 1ST), THE FUSION DID THE EXACT SAME THING, EXCEPT THIS TIME I WAS PULLING INTO AN INTERSECTION (APPROXIMATELY 5 MILES PER HOUR). I HAD A CATASTROPHIC LOSS OF POWER, THE WRENCH LIGHT CAME ON AGAIN, THE ENGINE WAS MISFIRING (ROUGH IDLE), THE REST OF THE SYSTEMS CONTINUED WORKING. LUCKILY NO ONE WAS COMING IN MY DIRECTION AND I WAS ABLE TO PULL OFF THE ROAD INTO A PARKING LOT, STOP THE CAR, AND THEN RESTART IT. I TOOK IT TO THE DEALER TODAY AND THEY DIAGNOSED IT AS NEEDING A NEW THROTTLE BODY. THEY QUOTED THE PRICE AND LABOR AT $400 FOR THE REPAIR. I'VE HAD THIS CAR LESS THAN 1 YEAR AND IT ONLY HAS 49,800 MILES ON IT. IF I HAD BEEN PULLING ONTO A BUSY STREET AND EXPERIENCED THE SAME LOSS OF POWER, IT COULD HAVE BEEN A MUCH MORE DANGEROUS SITUATION. ACCORDING TO MY RESEARCH, THIS IS A COMMON PROBLEM WITH THE 2010 FORD FUSION, AND THE REPLACEMENT PART HAS BEEN "REDESIGNED" ACCORDING TO THE DEALER WHERE I TOOK MY CAR FOR REPAIR

Steering
Filed Jun 1, 201295,000 milesMI

UPON STARTING MY CAR IN MY DRIVEWAY, A MESSAGE APPEARED ACROSS THE DASHBOARD READING "POWER STEERING ASSIST FAULT" ALSO "SERVICE ADVANCE TRAC". I BOUGHT THIS CAR NOT EVEN 8 MONTHS AGO, THE MILEAGE BEING OVER WHAT A WARRANTY COULD COVER. TWICE I WAS TURNED AWAY BECAUSE THE VEHICLE BEING TOO "NEW" THE CODING COULD NOT BE DETECTED, READING THERE WAS NOTHING WRONG. CLEARLY WITH NO POWER STEERING, AND THE MESSAGES GOING OFF...THERE WAS SOMETHING WRONG. THIS IS NOT THE FIRST OF THIS EXACT SAME COMPLAINT I HAVE FOUND ONLINE REGARDING THE SAME YEAR, MAKE AND MODEL OF THIS VEHICLE. IT IS NOW SITTING AT A GARAGE AND I AM WAITING ON THE VERDICT. NOT TO MENTION I HAVE TO PAY JUST TO HAVE IT DIAGNOSED, I AM BEING TOLD IF SIMILAR TO OTHER PROBLEMS THAT SOUND LIKE THIS ONE, I COULD BE LOOKING AT ANYWHERE FROM $800-1500 + FOR THIS TO BE SOLVED. WHY WILL FORD NOT COME OUT WITH A RECALL BY NOW, AFTER ALL OF THE SIMILAR COMPLAINTS!? I HAVE ALWAYS BEEN PARTIAL TO FORD'S AND NOW REGRET EVER MAKING THE PURCHASE. PLEASE HELP OUT YOUR CUSTOMERS FORD! *TR

Vehicle Speed Control
Filed May 31, 201254,061 milesCA

MAKING A LEFT HAND TURN FROM A COMPLETE STOP ONTO A BUSY AVENUE WHEN THE "WRENCH LIGHT" ON THE DASH LIGHT UP, THE CAR STARTED TO SHUDDER & COULD NOT ACCELERATE, AND HAD TO PULL OVER TO THE SIDE OF THE ROAD. TURNED CAR OFF AND BACK ON AND IT HAPPENED AGAIN WITHIN 1 MILE. DROVE TO THE HOME OF A FRIEND AND HAD HIM GO WITH ME TO TRY AND FIGURE OUT WHAT WAS WRONG. CAR SHOOK HARD AND NEARLY DIED WHEN COMING TO A STOP SIGN. AFTER DOING A GOOGLE SEARCH OF THE PROBLEM I FOUND IT TO BE A VERY WIDESPREAD PROBLEM AND MANY TIMES AT 70 MPH IN HEAVY TRAFFIC EVEN ON NEW CARS WITH AS FEW AS 1300 MILES ON THEM. THIS IS VERY DANGEROUS AND ONLY A MATTER OF TIME BEFORE SOMEBODY DIES. IN MANY CASES RATHER THAN LOSING THE ABILITY TO ACCELERATE, THE OPPOSITE WILL HAPPEN AND THE CAR GOES FULL THROTTLE FORWARD! THERE IS AN AVALANCHE OF DOCUMENTATION ON THIS PROBLEM AND FORD REFUSES TO DO A SAFETY RECALL. THE NHTSA'S SOLE REASON TO EXIST IN THE FIRST PLACE IS SAFETY AND THIS IS CLEARLY UNSAFE. REST ASSURED THAT IF THE NHTSA DOES NOT FORCE FORD TO DO A RECALL PEOPLE WILL DIE. AS FOR MYSELF AND SEVERAL OTHERS I HAVE BEEN IN CONTACT WITH, WE WILL BE FILING A LAWSUIT AGAINST FORD FOR THEIR NEGLIGENCE AND THE NHTSA FOR FAILING TO ACT DESPITE THE LARGE VOLUME OF READILY ACCESSIBLE INFORMATION REGARDING THIS VERY SERIOUS SAFETY ISSUE. *TR

Engine
Filed May 31, 201255,000 milesGA

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT WAS TRAVELING 70 MPH WHEN THE VEHICLE STALLED. THE CONTACT SAFELY MANEUVERED TO THE SHOULDER AND STOPPED THE VEHICLE. THE CHECK ENGINE LIGHT ILLUMINATED DURING THE FAILURE. THE CONTACT WAS ABLE TO SUCCESSFULLY RESTART THE VEHICLE AND CONTINUE DRIVING. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000.

Engine
Filed May 31, 201232,707 milesLA

WHILE ACCELERATING FROM A STOP THE ENGINE SUDDENLY CUT OUT AND BEGAN A ROUGH IDLE. THE CHECK ENGINE LIGHT AND THE WRENCH LIGHT CAME ON. THE ENGINE WOULD NOT REV EVEN WITH THE GAS PEDAL PUSHED IN. COASTED TO A STOP. TURNED THE IGNITION OFF AND THEN RESTARTED THE CAR. THE CHECK ENGINE LIGHT AND WRENCH LIGHT WERE NO LONGER LIT. STARTED TO ACCELERATE AWAY AND THEN IT HAPPENED AGAIN WITH THE CHECK ENGINE LIGHT AND WRENCH LIGHT ON. I WAS ABLE TO IDLE HOME. ONCE AT HOME I TURNED THE IGNITION OFF AND STARTED IT BACK UP. THIS TIME THE CHECK ENGINE LIGHT CAME ON BUT NOT THE WRENCH. WHILE IN PARK I WOULD REV THE ENGINE AND IT SOUNDED FINE AND COULD NOT GET THE ENGINE TO SHUT DOWN WHILE REVVING. I DIDN'T MOVE THE CAR AND HAD IT TOWED. FORTUNATELY IT HAS ONLY 32707 MILES ON IT AND COVERED BY WARRANTY. SO, WILL HAVE TO WAIT TO FIND OUT WHAT THE CAUSE IS. BASED ON OTHER COMPLAINTS AND THEIR FOLLOW-UP IT SOUNDS LIKE THE THROTTLE BODY ISSUE. *TR

Engine
Filed May 30, 201239,000 milesTX

GOING ABOUT 75 MPH WITH CRUISE ON WHEN PROBLEM OCCURRED. THE WRENCH LIGHT COMES ON AND THE CAR LOSES ITS ACCELERATION COMPLETELY. I PULL OVER THE SIDE OF THE ROAD. THE ENGINE WOULD ONLY TURN 1000 RPM. THE ONLY WAY TO FIX IT IS TO TURN THE CAR OFF AND BACK ON AGAIN. THE WRENCH LIGHT WILL DISAPPEAR AFTER THAT AND IT'LL START DRIVING NORMALLY AGAIN. THE PROBLEMS SEEMS TO BE WITH A BAD THROTTLE BODY ASSEMBLY PART. CONTACTED FORD ABOUT SAFETY PROBLEM. MANY EXAMPLES ON THE INTERNET OF OTHER OWNERS WITH THIS PROBLEM WITH THE 2010 FORD FUSION. *TR

Engine
Filed May 29, 201260,241 milesGA

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT WAS DRIVING 35 MPH WHEN THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE WAS RECURRING. THE CONTACT WOULD WAIT A FEW MINUTES TO RESTART THE ENGINE WITHOUT ANY PROBLEMS. THE VEHICLE WAS TAKEN TO THE DEALER WHO RAN A DIAGNOSTIC TEST AND INFORMED HER THAT THE ELECTRONIC THROTTLE BODY NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 60,241.

Fuel/Propulsion System
Filed May 29, 201220,000 milesCT

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE STOPPED AT A TRAFFIC STOP, THE VEHICLE SUDDENLY STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS. THE TECHNICIAN ADVISED THE CONTACT THAT THE FUEL VALVE WOULD HAVE TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE PERSISTED. THERE WERE NO FURTHER REPAIRS PERFORMED. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.

Fuel/Propulsion System
Filed May 29, 201243,184 milesTX

I HAVE A 2010 FORD FUSION AND MY CAR STOPPED ON ME. I WAS DRIVING ON I-30 IN DALLAS TEXAS AND THE WRENCH SYMBOL AND THE BATTERY LIGHT CAME ON. I TOOK MY CAR TO MACHAIK FORD IN DESOTO, TEXAS AND I WAS INFORMED THAT THE THROTTLE WAS BAD AND THAT IT WOULD COST $542.00 DOLLARS. WHY WANT FORD HELP ME AND ALL THE OTHER DRIVES THAT ARE HAVING THIS ISSUE. *TR

Power Train
Filed May 25, 201236,000 milesLA

WHILE DRIVING MY CAR SUDDENLY WENT INTO SHUT DOWN MODE. A WRENCH SYMBOL SHOWED ON PANEL. I WAS ABLE TO TURN INTO A DRIVE WAY AND AFTER TURNING THE VEHICLE OFF AND BACK ON THE WRENCH WENT OFF AND THE CAR RAN NORMAL. I TOOK TO THE SHOP AND NOTHING SHOWED ON THE COMPUTER. IT THEN HAPPENED 5 MORE TIMES. BACK TO THE DEALERSHIP NOW SAYS THAT IT IS BAD THROTTLE BODY AND IS NOT COVERED. AFTER RESEARCHING ONLINE IT APPEARS TO BE A BIGGER PROBLEM AND FORD SHOULD RECALL. THERE ARE SO MANY COMPLAINTS THAT IT IS OBVIOUS THAT IT IS A DEFECT. PEOPLE ARE GOING TO GET KILLED. FORD FIX THIS NOW. I HAVE NO CHOICE BUT TO PAY TO HAVE IT FIXED BUT I SHOULDN'T. IT WOULD BE VERY INTERESTING TO SEE HOW MANY HAVE BEEN FIXED TO DATE JUST BY FORD AND NOT OTHER COMPANIES. *TR

Power Train
Filed May 25, 201233,740 milesMO

WHEN TRYING TO ACCELERATE, RPMS WOULD REV TO BETWEEN 4000-5000 BUT CAR WOULD NOT SPEED UP. ONCE IT FINALLY STARTED (AFTER THREE TRIES), CAR FINALLY JERKED FORWARD AND SHUDDERED BEFORE SPEEDING UP. AFTER DRIVING FOR ABOUT 30 MINUTES, I THEN TRIED TO REVERSE THE CAR AND IT JERKED AND GRINDED EXTREMELY HARD. SMELLS LIKE SOMETHING IS BURNING AT TIMES. TOOK TO DEALERSHIP TWICE ALREADY, BUT STILL HAVING PROBLEMS. *TR

Service Brakes
Filed May 22, 20122,000 milesPA

AT 2000 MILES HAD CAR BACK FOR BRAKES.ITS BEEN BACK 8 TIMES. THEY HAVE CUT THE ROTORS AND REPLACED PADS AND STILL JUMPS AFTER ABOUT 5000 MILES. VIBRATION IN CAR THAT THEY COULDNT FIND Y. REPLACED TROTTLE BODY . THERE IS AN ISSUE WITH THE BRAKES THEY NEED TO FIND OUT WHATS WRONG. THEY HAVE CUT THE ROTORS DOWN TO THE POINT THEY REPLACED THEM AND THE ONES ON THE FRONT ARENT 6 MONTHS OLD AND THEY CUT THEM AGAIN. *TT

Power Train
Filed May 21, 201235,500 milesPA

I DRIVE APPROXIMATELY 30 MILES ON THE HIGHWAY TO GET TO WORK. THE DAY THIS PROBLEM FIRST OCCURRED, I GOT OFF THE HIGHWAY AND CAME TO A STOP SIGN. I CHECKED FOR TRAFFIC BOTH DIRECTIONS. A CAR WAS COMING FROM THE LEFT, AND I WAS TURNING RIGHT. I KNEW WITH MY CAR'S ACCELERATION I HAD PLENTY OF SPACE TO PULL OUT SAFELY (IT HAS A V6 ENGINE, AUTOMATIC TRANSMISSION). I HIT THE GAS AND PULLED OUT. THE CAR DID NOT ACCELERATE AS EXPECTED. I BARELY HIT 5 MPH AND THE TACHOMETER REDLINED. I TOOK MY FOOT OFF THE GAS PEDAL AND TRIED AGAIN. SAME THING - REDLINED. THE THIRD TIME I TRIED, THE CAR SHUDDERED AND FINALLY SHIFTED TO THE NEXT GEAR. THE CAR BEHIND ME WAS FAR ENOUGH AWAY TO SLOW DOWN SAFELY, BUT IN A DIFFERENT SITUATION THEY COULD HAVE EASILY HIT ME. I JUST ROLLED OUT IN FRONT OF THEM BECAUSE THE CAR DIDN'T RESPOND WHEN I HIT THE GAS. IMMEDIATELY AFTER THAT INCIDENT, I SCHEDULED A SERVICE APPOINTMENT AT A FORD DEALERSHIP. THE FIRST AVAILABLE APPOINTMENT WAS TWO WEEKS OUT. I BOOKED THE APPOINTMENT AND CONTINUED TO (CAUTIOUSLY) DRIVE MY CAR TO WORK. THE CAR RAN ROUGH EVEN AT CONSTANT HIGHWAY SPEEDS. LAST NIGHT I DROPPED MY CAR OFF AT THE DEALERSHIP FOR THE SERVICE APPOINTMENT. I TOOK THE HIGHWAY TO GET THERE. WHEN I TRIED TO ACCELERATE TO MERGE ONTO THE HIGHWAY, THE PROBLEM OCCURRED AGAIN. I ROLLED OUT INTO TRAFFIC AT ABOUT 5 MPH, HITTING THE GAS PEDAL AND GETTING NOTHING. AGAIN, I WAS LUCKY THAT THERE WAS ENOUGH ROOM BETWEEN ME AND THE APPROACHING TRAFFIC. THIS PROBLEM COULD HAVE EASI

Structure › Body › Door
Filed May 19, 201240,000 milesCA

DRIVER SIDE INTERIOR DOOR HANDLE PLASTIC SEPARATED AND HANDLE CRACKED. UNABLE TO LOCK DOOR WITHOUT HAVING TO HOLD HANDLE IN. WAS ABLE TO OPEN DOOR FROM THE INTERIOR WITH GREAT CAUTION. HANDLE CONTINUED TO CRACK ALL THE WAY THROUGH AND HAD TO BE REPLACED. *TR

Tires
Filed May 17, 201235,100 milesCA

TL* THE CONTACT OWNS A 2010 FORD FUSION EQUIPPED WITH MICHELIN HYDRO-EDGE TIRES, SIZE 215/60/R16. THE DOT NUMBER WAS APXN4XX0110. THE CONTACT STATED THAT THE SIDEWALLS OF ALL FOUR TIRES WERE CRACKED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR ROUTINE MAINTENANCE WHEN THE FAILURE WAS DIAGNOSED. THE MANUFACTURER WAS NOTIFIED AND THE CONTACT WAS AWIATING A REPLY. THE FAILURE MILEAGE ON THE TIRES WAS 17,000. THE FAILURE MILEAGE OF THE VEHICLE WAS 35,100. THE VIN WAS UNAVAILABLE. UPDATED 7/23/12 *CN MICHELIN REFUSED TO ADJUST THE DEFECTIVE TIRES UNDER WORKMANSHIP AND MATERIAL WARRANTY. THEY REFERRED TO DEFECT AS COSMETIC CRACKING

Vehicle Speed Control
Filed May 16, 201243,000 milesMD

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, THERE WAS A COMPLETE LOSS OF THE ENGINE POWER AND THE VEHICLE STALLED. THE CONTACT WAS ABLE TO MANEUVER TO THE SIDE OF THE ROAD, WHERE THE ENGINE WAS TURNED OFF AND THEN RESTARTED. THE VEHICLE RESUMED AS NORMAL. THE FAILURE OCCURRED FIVE TIMES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON THREE DIFFERENT OCCASIONS FOR DIAGNOSIS. THE THIRD TIME A TROUBLE CODE WAS DETECTED AND THE THROTTLE BODY WAS REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 43,000.

Power Train
Filed May 13, 201234,000 milesTX

ON 5/12/12 COMING HOME FROM A SOFTBALL TOURNAMENT WITH THE CRUISE ON AT AROUND 65 MPH THE YELLOW WRENCH LIGHT CAME ON. ENGINE WAS STILL RUNNING BUT COULD NOT ACCELERATE. COASTED INTO A CHURCH PARKING LOT. PUT THE CAR IN PARK AND RESTARTED. WHEN RESTARTING SEEMED HARD TO START...LIKE AN ALTERNATOR ISSUE. ARRIVED HOME SAFELY (WAS ABOUT 5 MILES FROM HOME WHEN INCIDENT HAPPENED). ON 5/13/12 (SUNDAY) SAME ISSUE EXCEPT IT HAPPENED 3 TIMES DURING A 30 MILE TRIP. THE LAST TIME I HAD PULLED OVER AND PUT IT INTO PARK I WAS WORRIED IT WOULDN'T START...TURNED AND TURNED BUT SLOWLY...AGAIN SOUNDED LIKE AN ALTERNATOR. I HAD ISSUES WITH THE CRUISE CONTROL A FEW MONTHS BACK AND OF COURSE NOTHING WAS FOUND TO BE WRONG. SHORT STORY IS WHEN I HIT "RESUME" TO GET IT BACK TO THE SPEED IT WAS WHILE ON CRUISE CONTROL THE RPM'S WILL RUN 5000-6000 FOR F A R LONGER THAN IT SHOULD. THE CAR WILL BE TO THE DESIRED SPEED AND IT WILL STAY AT THE HIGH RPM FOR 4-6 SECONDS INSTEAD OF KICKING INTO THE NEXT GEAR WHICH OBVIOUSLY IS HARD ON THE ENGINE AND GAS MILEAGE. NOT HAPPY WITH THE DEALERSHIP IN THEIR INVESTIGATION OF MATTERS AND NOT HAPPY WITH THE CAR ITSELF. *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2010 Ford Fusion → · Every Fusion year → · How the figures are calculated →