2010 Ford Fusion complaints

TL*THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE SHUT OFF WHEN SHE DROVE OVER A POTHOLE IN THE ROAD PREFACED BY A CHIMING SOUND. THE CONTACT WAS DRIVING APPROXIMATELY 20 MPH WHEN THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE NEEDED AN UPLOAD FOR THE COMPUTER SYSTEM; HOWEVER, THE UPLOAD DID NOT REMEDY THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER A SECOND TIME BUT THE VEHICLE STALLED AGAIN WHEN THE CONTACT WAS DRIVING IT HOME. THE CONTACT TOOK THE VEHICLE TO THE DEALERSHIP WHERE IT REMAINED FOR TWO WEEKS BEFORE IT WAS RETURNED. THE CONTACT WAS UNAWARE OF HOW THE VEHICLE WAS REPAIRED BUT STATED THAT THE FAILURE HAD NOT OCCURRED SINCE IT WAS REPAIRED THE THIRD TIME. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000. THE CURRENT MILEAGE WAS APPROXIMATELY 11,300.

TL*THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT WAS DRIVING INTO A PARKING SPACE AT 1 MPH WHEN THE VEHICLE SUDDENLY LUNGED FORWARD AND CRASHED INTO A FENCED BARRIER. THERE WERE NO INJURIES BUT A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO AN AUTOMOTIVE BODY SHOP BUT NO REPAIRS HAD BEEN PERFORMED. THE CURRENT AND FAILURE MILEAGES WERE 1,741.

2010 FORD FUSION -- TRANSMISSION SLIPS WHILE ACCELERATING, SOMETIMES GETTING STUCK IN 3 GEAR OR SO BEFORE JERKILY SHIFTING TO FOURTH.

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE PASSENGER FRONT DOOR COULD NOT BE OPENED OR LATCHED FROM THE INSIDE OF THE VEHICLE. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED AT THE TIME OF THE COMPLAINT. THE VEHICLE IDENTIFICATION NUMBER WAS NOT AVAILABLE AT THE TIME OF THE COMPLAINT. THE FAILURE MILEAGE WAS APPROXIMATELY 900. THE CURRENT MILEAGE WAS APPROXIMATELY 1,100. THE VIN WAS UNAVAILABLE. UPDATED 5/6/10 *CN UPDATED 05/10/10

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING AT SPEEDS OF 40 MPH, THE VEHICLE WOULD NOT ACCELERATE. THE VEHICLE WOULD EXHIBIT TRANSMISSION FAILURES. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER BUT THERE WERE NO REPAIRS MADE TO THE VEHICLE. THE VIN WAS NOT AVAILABLE WHEN THE COMPLAINT WAS FILED. THE FAILURE AND CURRENT MILEAGES WERE 12,000.

MY 2010 FORD FUSION, HAS A PROBLEM NOT NOTICE THE CAR NOT STARTING UP. WHEN YOU START THE CAR UP, SO I THINK I START THE CAR UP. PUT IN DRIVE, IN ACTUALLY NOT ON. *TR

MY 2010 FORD FUSION SEL 6CYL. HAS STALLED TWICE ONCE DURING A ROLLING STOP AND THE SECOND TIME FULLY STOPPED. BOTH TIMES THE CAR JUST LOST ALL POWER AND THE ELECTRONICS INSIDE THE CAR QUIT WORKING WHEN RESTARTED. AFTER TURNING THE CAR OFF A SECOND TIME AND RESTARTING AGAIN THE ELECTRONICS STARTED WORKING AGAIN. NOTHING HAS BEEN DONE TO FIX IT YET AS THE DEALER HAS NOT HEARD OF THE COMPLAINT AND WILL CHARGE ME A SERVICE CALL IF THEY CAN NOT FIND THE PROBLEM EVEN THOUGH THE CAR HAS ONLY 7500 MILES ON IT. *TR

MY CAR IS EXPERIENCING A PROBLEM DEALING WITH ACCELERATION HESITATION. MANY TIMES I REQUIRED ACCELERATION TO TAKE OVER A CAR BY DEPRESSING THE GAS PEDAL, FOLLOWED BY NO POWER RESPONSE IN MIDDLE OF THE OVERTAKING. DURING THESE EPISODES THE ENGINE BEGAN OSCILLATING CRAZILY BETWEEN REV EXCESSIVELY AND THE RPM'S INCREASED RAPIDLY (FROM 7000 TO 10000 RPM) AND DECREASING WITHOUT CONTROL WITHOUT NOT POWER RESPONSE. IN ADDITION, THE TRANSMISSION EXHIBITED A DELAY AND A HARD SHIFT. THE FAILURE OCCURRED INTERMITTENTLY. THIS FAILURE PUT ME IN A HIGH RISK DURING THETAKING OVER IN THE HIGHWAY AS POWER DID NOT RESPONSE AND I ALMOST COLLIDED TWICE THE VEHICLE IS IN THE SERVICE SHOP FROM THE DEALER AND HAS NOT BEEN REPAIRED AT THIS TIME. FIRST DEALER DIAGNOSTIC MENTIONED THAT IT WAS A MATTER OF REPROGRAMMING THE CAR'S COMPUTER SYSTEMS HOWEVER PROBLEM REMAINED AND THEY RETAINED THE CAR FOR FURTHER INVESTIGATION GIVING A SECOND DIAGNOSTIC OF BODY VALVES TRANSMISSION PROBLEM. FORD MENTIONED THAT NEW BODY VALVES WILL BE AVAILABLE BY MARCH THE 31ST, I HAVE NOT DATE FROM FORD AND DEALER WHEN CAR WILL BE TOTALLY REPAIRED AND IF THIS IS THE REAL SOLUTION. *TR

2010 FORD FUSION CENTER INSTRUMENT PANEL IS HARD TO SEE IN DAYLIGHT WHEN SHADOWS ARE CAST OVER IT. ALSO THESE FEATURES ARE AT A GREAT ARM REACH. *KB

I WAS PULLED INTO A PARKING SPOT IN THE PARKING LOT OF MY GYM, AND THE CAR WAS CLOSE TO STOPPING, OR STOPPED. THE CAR ACCELERATED, AND I HIT THE BUILDING. WHEN THE CRASH WAS OVER, I LOOKED DOWN AND MY CAR'S GEAR WAS IN PARK. EITHER THE CAR WAS ALREADY IN PARK, AND MY FOOT WAS STILL ON THE BRAKE, OR MY FOOT WAS ON THE BREAK, AND AS THE CAR ACCELERATED FORWARD, MY HAND HIT THE GEAR, PUTTING IT IN PARK. I HAVE PICTURES DEMONSTRATING SKID MARKS (SHOWING THE BRAKES WERE ENGAGED). THE CAR IS A HYBRID MODEL. *TR

FORD FUSION 2010 S - WHEN THE BRAKE WAS DEPRESSED THE CAR ACCELERATED UNTIL I DEPRESSED A SECOND TIME MUCH HARDER. THE CONSUMER FIRST BEGAN TO NOTICE THE VEHICLE WOULD INTERMITTENTLY NOT START IN AUGUST. HE TOOK THE VEHICLE TO THE DEALER, BUT THEY WERE UNABLE TO DUPLICATE THE PROBLEM. THE CONSUMER INSISTED THERE WAS A PROBLEM AND EVENTUALLY, THEY FOUND A TECHNICAL SERVICE BULLETIN THAT ADDRESSED THE ISSUE. THE PROBLEM WAS ATTRIBUTED TO RADIO FREQUENCY INTERMITTENTLY CORRUPTING THE CRANKSHAFT POSITION SENSOR AND A NEW GROUND STRIP WAS INSTALLED. THE PROBLEM SEEMED TO BE RECTIFIED. THE WEATHER STRIPPING SURROUNDING THE REAR WINDOW WAS LOOSE, THERE WAS LOOSE METAL AROUND THE PASSENGER REAR WHEEL. *JB

THIS MORNING THE GAS PEDAL GOT STUCK ON THE FLOOR AND I COULDN'T STOP THE CAR UNTIL A COUPLE MILES LATER. BRAKES DID NOT STOP THE CAR UNTIL THE GAS PEDAL JUST CAME BACK UP FROM THE FLOOR. PLEASE LOOK INTO THIS BEFORE SOMEONE GETS KILLED!! *TR

MY CAR IS ACCELERATING ON ITS OWN. *TR

MY WIFE CALLED ME AFTER SHE WAS INVOLVED IN A ACCIDENT WITH OUR 2010 FORD FUSION HYBRID. I TOLD HER TO CALL OUR INSURANCE COMPANY IN CARTHAGE NEW YORK TO REPORT TO THEM FIRST AS THERE WAS NO DAMAGE TO THE CAR THAT SHE HIT BUT SOME TO OURS. SHE GAVE THE COMPANY THE NAME AND NUMBER OF THE OTHER CAR INVOLVED TO WHICH THEY FOLLOWED UP WITH THAT THEY HAD NO DAMAGE TO THEIR CAR. SHE TOOK OUR CAR TO THE DEALER TO WHO I ASKED IF THEY HAD ANY REPORTS OF BRAKE FAILURE ON THESE CARS. AFTER BEING TOLD OF NO TROUBLE FROM FORD I WENT ONLINE AND FOUND SEVERAL ISSUES WITH THE HYBRID BRAKE SYSTEM. I TOOK THE INFO BACK TO THEM AND THEY FOUND THE RECALL ON THESE CARS. MY WIFE HAD NO BRAKES WHEN SHE TRIED TO SLOW AND HIT THE CAR TO COME TO REST. NO AIRBAGS WERE DEPLOYED AS IT WAS MOVING SLOW BUT AFTER THE ORIGINAL ESTIMATE OF $120. TO THE HIGH OF $521. AND BECAUSE OF THE AMOUNT NO CLAIM TO OUR INSURANCE COMPANY I NOW AFTER TAKING IN TO HAVE REPAIRED I HAVE A NEW ONE OF $1948. FROM THE DEALERSHIP. I CONTACTED FORD AND THEY SENT ME FORMS IF I DECIDE TO PURSUE A CLAIM AGAINST THEM. THE ROADS WERE DRY,CLEAR AND SHE HAD NO PERCEIVED BRAKING ON THIS CAR. THE CAR HAS BEEN FIXED BY THE DEALERSHIP ON THE RECALL AND I CERTAINLY WILL FILE MY CLAIM WITH FORD BUT THE HOOPS THAT THEY WANT ME TO JUMP THROUGH APPEAR TO BE UNWARRANTED AS TO THEIR BRAKE PROBLEMS THAT DON'T SEEM TO GET THE ATTENTION THAT TOYOTA IS RECEIVING ON THE SAME BRAKE SYSTEM. MY DEALER AGREES WITH US THAT WE ARE IN NO RESPONSIBLE FOR THE RE

WHILE UNDER NORMAL DRIVING CONDITIONS AND HABITS, WE EXPERIENCED A COMPLETE INSTRUMENT CLUSTER FAILURE IN OUR 2010 FORD FUSION HYBRID THIS PAST SATURDAY, FEB 20. 2010. DURING THE SAME INCIDENT WE EXPERIENCED A SYMPTOM OF DIMINISHED POWER WHILE ACCELERATING AS WELL AS OVERLY SENSITIVE AND /OR MUSHY BRAKES. THERE HAVE BEEN OTHER REPORTED INSTANCES WHERE THE BRAKE SYSTEM HAS GLITCHED AS WELL DURING REGENERATIVE BRAKING CAUSING AN ABRUPT APPLICATION OF HYDRAULIC SYSTEM OVER RIDING THE REGENERATIVE SYSTEM, BRAKE SYSTEM CONTINUES TO HAVE ISSUES EVEN AFTER RECALL REPAIR REPROGRAMWAS PERFORMED. WE HAVE HAD SEVERAL INSTRUMENT CLUSTER GLITCHES WHILE DRIVING THE VEHICLE SINCE PURCHASE DATE OF OCTOBER 26, 2009. FIRST INCIDENT WAS REPORTED OCTOBER 27, 2009. SEVERAL. INSTRUMENT CLUSTER RESETS WHILE DRIVING SINCE PURCHASE DATE. FIRST INCIDENT REPORTED SAME DATE AS PREVIOUS.. ON FEBRUARY 22, 2010 CAR STALLED FOR NO REASON WHILE DRIVING 45MPH IN TRAFFIC TO DEALERSHIP TO HAVE INSTRUMENT CLUSTER AND OTHER ISSUES ADDRESSED. RESTARTED WHEN CAR CAME RO A COMPLETE STOP AND PLACED IN PARK. CAR IS AT DEALER NOW AND NO CODES WERE REPORTED IN SYSTEMS. FORD ENGINEERS STATE THAT WITH NO CODES REPORTED THERE CAN'T BE ANY PROBLEMS. *TR

OUR 2010 FORD FUSION IS STARTING TO SPLIT TO SPLIT AT THE SEAMS LITERALLY. ON THE PASSENGER FRONT DOOR ON THE ARMREST WHERE THE WINDOW SWITCH IS, THE PANEL IS STARTING TO SEPARATE & COME APART. THE TOP OF THE PANEL BULGES UPWARDS AS IF SOMETHING IN THE DOOR IS PUSHING IT UP. MY CONCERN IS ESPECIALLY HERE IN NJ WITH THE RECENT SNOW & RAIN, MOISTURE & DUST COULD COME IN THROUGH THE CRACK & EITHER SHORT OUT OR DISABLE THE ELECTRICAL WIRING IN THE DOOR (SPEAKERS, WINDOW, ETC). THE FAILURE STARED AT 2000 MILES & THE SPLIT GETS BIGGER EACH DAY & CURRENT MILEAGE IS 5300 MILES. I'M SORRY BUT I'VE BOUGHT FORD FOR THE LAST 15 YEARS & THIS IS PROBABLY THE WORST QUALITY I'VE SEEN IN FORD CARS. *TR

I EXPERIENCED BRAKING PROBLEMS WITH MY FUSION HYBRID MULTIPLE TIMES NEARLY CRASHING INTO STOPPED CARS. THIS WAS ESPECIALLY BAD IN ROUGH CONDITIONS. THE FORD DEALER TOLD ME IT WAS MY DRIVING HABITS NOT THE VEHICLE. *TW

AT TIMES I AM UNABLE TO READ ANY INFORMATION IN THE INSTRUMENT CLUSTER AREA. INSTRUMENTS ARE COVERED BY A DARK PLASTIC AND WHEN THE SUN SHINES IN THE AREA OF THE INSTRUMENTS, YOU CAN NOT SEE THEM. MY CONCERN IS THE SPEED I AM TRAVELING. *TW

2010 FORD FUSION HYBRID PURCHASED 08/07/09 IF I AM READING THE PAPERWORK CORRECTLY IT WAS MANUFACTURED IN HERMOSILLO, MEXICO 6/23/09 10/20/09 BRAKES FAILED (PEDAL GOES TO FLOOR & WARNING DASH LIGHTS LIT), SLOWED WITH PARKING BRAKE, BRAKES OKAY AFTER ENGINE TURN OFF AND RESTART. DEALER FOUND NOTHING, NO CODES, NO TSB'S, NO SSM'S 10/28/09 BRAKES FAILED AS ABOVE, SLOWED WITH PARKING BRAKE, BRAKES OKAY AFTER ENGINE TURN OFF AND RESTART. DEALER FOUND NOTHING, NO CODES. 10/30/09 BRAKES FAILED TWICE AS ABOVE, SLOWED WITH PARKING BRAKE, BRAKES OKAY AFTER ENGINE TURN OFF AND RESTART. DEALER CALLED FORD. FORD AUTHORIZED FREE RENTAL CAR AND PROVIDED A TECHNICIAN TO ASSIST DEALER. RESULT: REPLACED BRAKE BOOSTER TRAVEL SENSOR, REPROGRAMMED PCM POWER TRAIN CONTROL MODULE WITH LATER VERSION OF THE SOFTWARE, THERE IS A TECH SERVICE BULLETIN ON THIS BUT MY CAR DID NOT SHOW THE CODES THE FIRST 2 TIMES I BROUGHT IT IN. ON THE THIRD TIME THE FACTORY SHOWED THE DEALER HOW TO LOOK FOR CODES IN A DIFFERENT MANNER. 2/4/10 BRAKES ARE CONTINUING TO WORK FINE SINCE THE DEALER FIXED THEM. THIS IS NOT REALLY A COMPLAINT, BUT I SEE OTHERS ON THE INTERNET WHO ARE HAVING THIS PROBLEM AND THE DEALERS APPEAR TO BE HAVING TROUBLE LIKE MIND DID. *TR

TL* THE CONTACT OWNS A 2010 FORD FUSION HYBRID. THE CONTACT STATED THAT SHE NOTICED GAS POURING OUT OF HER GAS TANK. SHE HAD THE VEHICLE TOWED TO THE DEALERSHIP AND THERE WAS A HOLE IN THE TANK ABOUT THE SIZE OF A QUARTER. THE FIRE DEPARTMENT HAD TO BE CALLED OUT DUE TO THE FUEL LEAKAGE. SHE DID NOT KNOW HOW THE PUNCTURE COULD HAVE HAPPENED. SHE CALLED THE MANUFACTURER AND WAS TOLD THAT THEY WOULD COMPILE A REPORT BUT OFFERED NO FURTHER ASSISTANCE AT THE TIME. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 20,000.

TL*THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT WAS UNABLE TO READ THE SPEEDOMETER DUE TO THE REFLECTION OF THE SUNLIGHT GLARE THROUGH THE TINTED WINDOWS IN THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION. THE TECHNICIAN STATED THE PROBLEM EXPERIENCED WAS A MANUFACTURER DESIGN. THE MANUFACTURER WAS NOTIFIED AND THERE WAS CONCERN OF THE SAFETY RISK INVOLVED. THE FAILURE MILEAGE WAS 300. *CN UPDATED 02/19/10

TL*THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT WAS DRIVING APPROXIMATELY 15 MPH ON NORMAL ROAD CONDITIONS AND APPLIED PRESSURE TO THE ACCELERATOR PEDAL, FOLLOWED BY NO POWER RESPONSE. THE ENGINE BEGAN TO REV EXCESSIVELY AND THE RPM'S INCREASED RAPIDLY. IN ADDITION, THE TRANSMISSION EXHIBITED A DELAY AND A HARD SHIFT. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS ABLE TO RESUME NORMAL OPERATION. THE VEHICLE HAS NOT BEEN REPAIRED AT THIS TIME. THE FAILURE MILEAGE WAS 1,000. THE CURRENT MILEAGE WAS 3,077. UPDATED 02/02/10 *BF THE CONSUMER STATED HE HAS EXPERIENCED A PROBLEM WITH DELAYED ACCELERATION. THE DELAY WAS ALWAYS FOLLOWED BY A DELAYED ROUGH SHIFT. THE TRANSMISSION WOULD ALWAYS SLAM INTO GEAR AFTER ACCELERATION HESITATION. UPDATED 02/05/10.*JB

SINCE BUYING A NEW 2010 FORD FUSION HYBRID, THE HEAD REST/RESTRAINTS FOR BOTH FRONT SEAT PASSENGERS ARE MADE TOO FAR FORWARD AND TOUCH THE BACK OF THE HEAD WHILE DRIVING. ALTHOUGH WE ARE TOLD THEY ARE MADE THIS WAY FOR OUR SAFETY, THEY ARE VERY ANNOYING . THE ANGLE CAN NOT EVEN BE CHANGED AND WE ARE STILL LOOKING TO REPLACE THEM IF WE COULD JUST FIND ONES THAT ARE JUST 1" FURTHER BACK. I HAVE GONE ON-LINE ON THE INTERNET AND SEE LOTS OF PEOPLE COMPLAINING ABOUT THE SAME ISSUE AND WONDER WHY THE NHTSA HAS NOT ISSUED A RECALL OR EVEN REQUIRED FORD TO PROVIDE A REPLACEMENT FOR A SMALL FEE? THEY BOTHER MY WIFE SO MUCH THAT SHE HAS REMOVED THEM FROM THE SEATS. NOW WE DO NOT HAVE ANY PROTECTION FROM A REAR END COLLISION. *TR

MY COMPLAINT IS NOT SPECIFIC TO ANY PARTICULAR AUTOMOBILE, BUT INSTEAD CONCERNS THE FRONT SEAT HEADRESTS IN MANY LATE-MODEL VEHICLES. THESE HEADRESTS ARE ANGLED TOO FAR FORWARD AND ARE CAUSING DRIVERS AND FRONT SEAT PASSENGERS TO EXPERIENCE SIGNIFICANT NECK, BACK, AND SHOULDER DISCOMFORT. THIS CHANGE IN HEADREST DESIGN IS TOO EXTREME. ON THE INTERNET, I HAVE READ THAT MANY CAR OWNERS ARE REMOVING THE HEADRESTS AND REPLACING THEM WITH THE FORWARD SURFACE FACING REARWARD. OTHERS ARE REMOVING THESE HEADRESTS ALTOGETHER. IT IS UNDERSTOOD THAT WHIPLASH INJURIES MAY OCCUR LESS FREQUENTLY WITH THE NEW STANDARDS, HOWEVER THE DISCOMFORT EXPERIENCED WHILE DRIVING FOR EVEN A SHORT PERIOD OF TIME IS CAUSING PEOPLE TO HAVE HEADACHES AND NECK AND BACK SYMPTOMS THAT MAY EVENTUALLY LEAD TO RELATED CHRONIC CONDITIONS. *TR

THE HEAD REST ON MY NEW 2010 FORD FOCUS (NOT A FUSION AS NOTED) PROTRUDES FORWARD BEYOND THE TOP OF THE SEAT CAUSING MY HEAD AND NECK TO BE PUSHED FORWARD INTO AN UNNATURAL POSITION WITH MY SPINE. THIS, IN TURN, IS A VERY UNSAFE DRIVING POSITION TO BE IN DUE TO MISALIGNMENT OF MY HEAD, NECK AND SPINE AND CAUSES UNNECESSARY FATIGUE, NECK PAIN AND HEADACHE . IT IS ESPECIALLY AWKWARD AND DIFFICULT TO DRIVE AND LOOK TOWARD THE RIGHT REAR OF THE VEHICLE WHILE BEING FORCED INTO A "CROOK NECK" POSITION BY THE FORWARD PROTRUDING HEAD REST. I PURCHASED TO VEHICLE NEW UNDER THE CASH FOR CLUNKERS PROGRAM AND WITHOUT DRIVING IT. THIS WAS A BIG MISTAKE AS I GOT MYSELF INTO AN APPARENT UNSAFE VEHICLE. AFTER DRIVING IT FOR ONLY 40 MILES, I EXPERIENCED NECK PAIN. MY INVESTIGATION REVEALED THAT THE FORWARD PROTRUDING HEAD REST WAS THE PROBLEM. I PROMPTLY NOTIFIED THE DEALER WHERE I BOUGHT IT AND WAS ADVISED BY MY SALES PERSON THAT SEVERAL OTHER PEOPLE HAVE ALSO COMPLAINED ABOUT THESE HEAD RESTS. I THEN NOTIFIED FORD MOTOR COMPANY CUSTOMER SERVICES OF THE PROBLEM AND WAS ADVISED, "THE HEAD RESTS ARE MADE TO OUR SPECIFICATIONS". I INDICATED THAT THIS IS A SAFETY ISSUE AND SUGGESTED THAT THEY DO SOMETHING ABOUT IT BEFORE THEY HAVE ANOTHER FIRESTONE TIRE TYPE OF PROBLEM TO DEAL WITH. THE COMPANY REP. THEN PROCEEDED TO HANG UP ON ME. AS A REMEDY TO MY COMPLAINT. THE DEALER (SERVICE MANAGER) REMOVED THE HEAD RESTS FROM THE FRONT SEATS OF MY NEW CAR AND SUGGESTED THAT I, "GO TO A SALVAGE (JUNK) YARD

TL*THE CONTACT OWNS A 2010 FORD FUSION. WHEN ACCELERATING UPHILL, THE VEHICLE ROLLED BACKWARDS. AS A CONSEQUENCE, HIS RISK FOR A VEHICLE CRASH WAS INCREASED. THE VEHICLE HAS NOT BEEN INSPECTED TO DETERMINE THE CAUSE OF THE FAILURE; HOWEVER, HE IS CONCERNED THAT THE TRANSMISSION HAS FAILED. THE FAILURE AND CURRENT MILEAGES WERE 200.

TROUBLE STARTING LIKE THE STARTER IS DEFECTIVE, BUT THAT DOESN'T SEEM TO BE THE PROBLEM. AUTOMATIC TRANSMISSION THAT JERKS WHEN SHIFTING. *TR

THE HOOD ON MY 2010 FORD FUSION HYBRID UNLATCHES ITSELF AT INTERSTATE HIGHWAY SPEED. THE SAFETY CATCH HAS SUCCESSFULLY RESTRAINED THE HOOD FROM FLYING OPEN COMPLETELY. THERE HAVE BEEN FOUR INCIDENTS WITH THREE DIFFERENT DRIVERS SINCE THE CAR WAS DELIVERED. THE DATE BELOW WAS THE FIRST INCIDENT. *TR

I BOUGHT A 2010 FORD FUSION HYBRID ON MAY 23, 2009 FROM CROWN FORD OF FAYETTEVILLE, NC. ON MAY 27, WHILE DRIVING DOWN THE ROAD, THE BREAKS SUDDENLY HIT THE FLOOR AND THERE WAS MINIMAL RESISTANCE. I EVENTUALLY BROUGHT THE CAR TO A HALT IN A PARKING LOT. IT WAS TOWED TO CROWN FORD AND THEY SAID IT WAS ONLY AIR IN THE BREAKS AND THE CAR WAS NOW SAFE FOR MY FAMILY. 4 DAYS LATER ON MAY 31ST WHILE I WAS IDLING AT A STOP LIGHT WITH MY DAUGHTER IN THE BACK SEAT, THE BREAKS WENT TO THE FLOOR/FAILED AGAIN AND I HAD TO UTILIZED THE EMERGENCY BREAK TO MANEUVER IT TO A SAFE PLACE. CROWN FORD SAID IT WAS THE WIRING THIS TIME. I DO NOT THINK FORD KNOWS WHAT IS GOING ON WITH THIS VEHICLE SINCE IT HAS THIS NEW REGENERATIVE BREAKING SYSTEM. WHAT I DO KNOW IS THAT AS SOON AS MY FUSION HYBRID WAS "FIXED" AGAIN, I DROVE IT STRAIGHT TO ANOTHER DEALERSHIP AND TRADED IT IN FOR A DIFFERENT VEHICLE. I WOULD NEVER PUT MY KIDS BACK IN THAT CAR AND AM WORRIED ABOUT OTHER FAMILIES WHO CHOOSE TO BUY THIS TYPE OF VEHICLE. *TR

CAR WAS PURCHASED NEW CAR IS 2010 FUSION HYBRID. NOTICED CRACK IN WINDSHIELD STARTING UNDER REARVIEW MIRROR DO WEST FOR APPROX 3 INCHES. CRACK HASN'T GOTTEN BIGGER. DIDN'T NOTICE AT TIME OF DELIVERY. *TR

TL*THE CONTACT OWNS A 2010 FORD FUSION SPORT. THE CONTACT STATED THAT THE WINDSHIELD CONTAINED A STRESS CRACK DUE TO THE HEAT. THE VEHICLE WAS PURCHASED ON APRIL 13, 2009. THE VEHICLE IS CURRENTLY AT THE DEALER BEING REPAIRED AT THE COST OF $300, WHICH IS HALF OF THE REPAIR BILL. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT COVERED UNDER WARRANTY; THEREFORE, HE HAS TO PAY FOR HALF OF THE REPAIR. THE FAILURE MILEAGE WAS 1,300. UPDATED 05/13/09 *BF THE SERVICE DEPARTMENT CONCLUDED THAT A ROCK HIT THE WINDSHIELD AND THE HOT WEATHER CAUSED THE CRACK TO EXPAND. THE CONSUMER BELIEVED THE WINDSHIELD WAS DEFECTIVE. UPDATED 05/13/09.*JB