Page 94 of 103 · complaints 4,651–4,700 of 5,131

2010 Ford Fusion complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2010 record →

Power Train
Filed Sep 13, 201253,000 milesGA

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE ACCELERATOR PEDAL BECAME INOPERABLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE TORQUE CONVERTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE CONTACT TOOK THE VEHICLE BACK TO THE DEALER WHERE THEY ADVISED THAT THE POWER ASSIST WARNING LIGHT WAS ILLUMINATED AND THAT THE POWER STEERING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND ADVISED THE CONTACT THAT THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE FAILURE MILEAGE WAS 53,000.

Engine
Filed Sep 10, 201245,000 milesTX

WAS DRIVING IN MORNING TRAFFIC ON THE HIGHWAY AND THE CAR LURCHED AND STALLED. CAR WAS DEAD AND ACCELERATOR WOULD NOT WORK. I WAS ABLE TO COAST TO THE SHOULDER. *TR

Engine
Filed Sep 10, 201245,000 milesIN

WHILE DRIVING DOWN THE ROAD, MY ENGINE LOST POWER. RPMS WENT DOWN, AND THE ACCELERATOR WAS NOT RESPONSIVE. I PULLED THE CAR TO THE SIDE OF THE ROAD, AND PUT IT IN PARK. THE ENGINE IDLED VERY ROUGHLY. I SHUT OFF THE CAR, WAITED 5 SECONDS AND ATTEMPTED TO RESTART. THE ENGINE DID RESTART AFTER SOME EFFORT BY THE STARTER. I DROVE DOWN THE ROAD, AND THE CAR BEHAVED NORMALLY. THIS SEEMINGLY ISOLATED INCIDENT INCREASED IN FREQUENCY IN THE FOLLOWING WEEKS. SOMETIMES UP TO 5 TIMES A DAY. I TOOK MY CAR TO AN AUTHORIZED FORD DEALER, AND THE PROBLEM WAS DIAGNOSED AS A FAULTY THROTTLE BODY. COST OF REPLACEMENT IS $355. I RESEARCHED THE PROBLEM ONLINE AND NOTICED THAT THE PROBLEM SEEMS TO BE FAIRLY COMMON AMONG 2010 FORD FUSION OWNERS. THE ONLINE COMPLAINTS ABOUT FUSION THROTTLE BODY PROBLEMS WERE EXACTLY THE SAME AS THE SYMPTOMS I EXPERIENCED. THE DANGER LIES IN THE FACT THAT THE CAR BASICALLY STALLS WITHOUT WARNING AND MUST BE RESTARTED BEFORE NORMAL DRIVING CAN RESUME. I HAVE EXPERIENCED THIS PROBLEM AT BOTH HIGHWAY AND CITY SPEEDS. A STALLED ENGINE IN THE WRONG PLACE AT THE WRONG TIME (MIDDLE OF AN INTERSECTION, FREEWAY, WHILE PASSING, ETC.) COULD HAVE DISASTROUS EFFECTS. *TR

Engine
Filed Sep 10, 201232,200 milesIA

WE WERE TRAVELING ON BUSY I-80 AT APPROXIMATELY 70 M.P.H. DUE TO BUSY VEHICULAR TRAFFIC ON THE INTERSTATE HI-WAY, I WAS NOT USING THE CRUISE-CONTROL. WHEN WE EXPERIENCED THE INCIDENT, I HAD PRESSED ON THE GAS PEDAL TO MAINTAIN SPEED ON AN UPHILL SECTION. ON THE UPHILL SECTION, I NOTICED THE VEHICLE DID NOT ACCELERATE AND THE INSTRUMENT PANEL WARNING LIGHTS STARTED FLASHING. EVEN WITH HEAVY TRAFFIC, I WAS ABLE TO NEGOTIATE MANEUVERING THE VEHICLE TO THE SHOULDER. AS I WAS COASTING ON THE SHOULDER, I SHIFTED THE TRANSMISSION TO NEUTRAL AND TRIED TO START THE ENGINE (EV SYSTEM DID NOT RESPOND EITHER) WITH NO AVAIL. AFTER COMING TO A COMPLETE STOP, I SHIFTED THE TRANSMISSION TO PARK, TURNED-OFF THE CLIMATE CONTROL SYSTEM AND THE AND RADIO. I REMOVED THE IGNITION KEY AND RE-INSTALLED IT AND PROCEEDED TO START THE VEHICLE, THE PROPULSION SYSTEM (EV MODE) RESPONDED. WE ACCELERATED ON THE SHOULDER IN EV MODE AND WE REACHED SPEED THE GAS ENGINE RESPONDED AND WE WERE BACK ON I-80 AND TRAVELING WITH THE TRAFFIC FLOW. THIS IS FIRST TIME THIS HAS OCCURRED WITH US BUT RESEARCHING THIS PHENOMA, THIS EVENT HAS HAPPENED WITH OTHER FORD FUSION HYBRID OWNERS. WE ARE CONCERNED THE PROPULSION SYSTEM MAY SHUT-DOWN IN AN UNSAFE ENVIRONMENT AND CREATE A DANGEROUS SITUATION! *TR

Fuel/Propulsion System
Filed Sep 7, 201255,187 milesFL

MY 22 YEAR OLD SON AND I HAD MADE A ROUNDTRIP FROM TALLAHASSEE, FLORIDA TO THOMASVILLE, GEORGIA. APPROXIMATELY ONE AND A HALF OR SO MILES FROM MY HOUSE, THE RPMS ON THE CAR BEGAN WAVING WILDLY, THE CAR JERKED SLIGHTLY, AND CAME TO ALMOST A COMPLETE STOP ON THE ROAD, WITH A TRUCK TRAVELING RIGHT BEHIND ME. I PRESSED MY FOOT ON THE ACCELERATOR TO THE FLOORBOARD, BUT THE CAR SLOWED TO A CRAWL. THE TRUCK BEHIND ME PASSED. I MANAGED TO KEEP THE CAR GOING TO MY HOUSE; WE COULD HAVE WALKED THERE FASTER. AGAIN, THIS WAS WITH THE ACCELERATOR PRESSED TO THE FLOORBOARD. THE "WRENCH" LIGHT CAME ON THE DASH. I HAD 55, 187.1 MILES ON MY CAR, WHICH I BOUGHT IN APRIL, 2010, NEW. I RESEARCHED THIS (IT WAS LABOR DAY WEEKEND AND I HAD NO TRANSPORTATION TO SPEAK OF!). I CALLED THE FORD DEALERSHIP; THEY CLOSED ON SATURDAY AT 2:00 P.M. THEY TOWED MY CAR IN ON TUESDAY MORNING. I TOLD THEM I SUSPECTED A THROTTLE/TRANSMISSION PROBLEM BASED ON WHAT I SAW RE SIMILAR COMPLAINTS ON THE INTERNET. I REPORTED THIS TO THE NATIONAL FORD WEBSITE. THEY TOOK MY COMPLAINT. THE DEALER TOLD ME THE NEXT DAY THAT MY THROTTLE HAD FAILED, AND FORD WOULD NOT ASSIST IN ANY PAYMENT FOR REPLACEMENT. I ADVISED THEM I WAS A LAWYER, AND THEY ARE LOOKING AT A PRODUCTS LIABILITY DESIGN DEFECT OR TORT LAWSUIT (IF SOMEONE GETS KILLED WHEN THE CAR DIES ON THE HIGHWAY). FORD COULD CARE LESS. I HAD TO PAY $394 FOR THE LABOR AND PART. I WILL NEVER BUY ANOTHER OF THEIR CARS. THIS WAS MY 3RD FORD. IT IS NOT NECESSARILY THE MONEY I WAS

Power Train
Filed Sep 7, 2012TX

I PURCHASED A 2010 FORD FUSION IN JUNE AND ABOUT 3 WEEKS LATER, IT DECELERATED AND THE WRENCH LIT UP ON THE DASHBOARD, WHILE I WAS DRIVING. LUCKILY, I WAS NOT ON THE HIGHWAY OR THIS COULD HAVE CAUSED A SERIOUS ACCIDENT. I PULLED OVER STARTED THE CAR UP AND IT WAS FINE. A FEW WEEKS LATER, I WAS 2 BLOCKS FROM MY HOME AND THE SAME THING HAPPENED 4 TIMES AND CONTINUES TO RANDOMLY HAPPEN. THE TIME BETWEEN INSTANCES OF THIS OCCURRING CAN BE MINUTES, HOURS, DAYS OR WEEKS APART. I HAVE RESEARCHED THE ISSUE AND FOUND HUNDREDS IF NOT THOUSANDS OF COMPLAINTS AND QUESTIONS REGARDING THE SAME ISSUE. I WAS AMAZED AND APPALLED THAT SUCH A COMMON AND VERY DANGEROUS ISSUE HAS NOT BEEN ADDRESSED WITH A RECALL. I DID PURCHASE THE EXTENDED WARRANTY ONLY TO FIND OUT THAT THE WARRANTY DOES NOT COVER ANYTHING THAT HAS TO DO WITH WHAT IS LIKELY TO BE CAUSING THIS ISSUE, WHICH IS THE THROTTLE BODY. SO UNTIL I CAN AFFORD TO GET THIS FIXED, I AM STUCK WITH A CAR THAT I AM TERRIFIED TO DRIVE FOR FEAR OF CAUSING AN ACCIDENT DUE TO THE SUDDEN DROP IN SPEED. *TR

Power Train
Filed Sep 6, 201258,000 milesGA

I WAS DRIVING MY VEHICLE ON THE HIGHWAY, AT APPROXIMATELY 55-60 MPH, WHEN I SUDDENLY LOST THE ABILITY TO ACCELERATE. THE CAR STALLED, AND THE WRENCH LIGHT CAME ON. I HAD TO PULL OVER AND RESTART THE CAR. THIS HAPPENED AGAIN, THE NEXT DAY. THE CAR ALSO BEGAN TO SHAKE PRIOR TO TURNING THE CAR OFF. I HAVE READ HUNDREDS, IF NOT MORE, COMPLAINTS REGARDING THIS SAME ISSUE. MY CAR IS CURRENTLY AT A LOCAL FORD DEALERSHIP, WHERE I WAS ADVISED THAT IT SOUNDED LIKE THE "THROTTLE BODY". THE FORD DEALER COMMENTED THAT THIS IS A COMMON COMPLAINT AMONG THE 2010 FUSIONS. AGAIN, SINCE DISCOVERING THIS PROBLEM, I HAVE READ HUNDREDS OF COMPLAINTS ONLINE IN REFERENCE TO THE SAME ISSUE. I HAVE FILED A COMPLAINT WITH FORD, AS THIS PART/DEFECT IS NOT COVERED UNDER MY POWERTRAIN WARRANTY, EVEN THOUGH MY VEHICLE IS ONLY TWO YEARS OLD, WITH 58,000 MILES. THIS IS A TREMENDOUS SAFETY CONCERN, WITH CAR LOSING ALL ABILITY TO ACCELERATE ON A BUSY HIGHWAY. *TR

Power Train
Filed Sep 5, 201246,000 milesIL

LOSS OF ACCELERATOR CONTROL. WRENCH AND CHECK ENGINE LIGHT CAME ON. CAR ENTERED EMERGENCY MODE AND HAD TO BE PULLED OVER AND RESTARTED. DIED 2 MORE TIMES AT HIGHWAY SPEED. CODES ON CAR FROM CHECK ENGINE LIGHT READ P2111 AND P2112. DEALER COMPLETED A THROTTLE BODY REPLACEMENT ON SEPTEMBER 5TH, 2012. COMMON PROBLEM WITH THESE PARTICULAR VEHICLES. DEALER WAS AWESOME WITH THE REPAIR AND HELP WITH SITUATION. *TR

Tires
Filed Sep 4, 20126,300 milesFL

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE VEHICLE WAS EQUIPPED WITH MICHELIN ENERGY SAVER A/S GREEN X TIRES, SIZE 225/50/17. THE CONTACT NOTICED THAT ALL FOUR TIRES EXHIBITED NUMEROUS CRACKS AND WERE COMPLETELY DRY ROTTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT TIRE SHOP WHERE THE CONTACT WAS ADVISED THAT THE TIRES WERE NOT UNDER WARRANTY. THE FOUR TIRES WERE NOT REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECTIVE TIRES. THE APPROXIMATE FAILURE MILEAGE WAS 6,300.

Power Train
Filed Sep 4, 201255,000 milesVA

TRANSMISSION IS SLIPPING IN GEAR, HESITATING DURING SHIFTS, OR COMING OUT OF GEAR COMPLETELY DURING ACCELERATION. ALSO THE TRANSMISSION IS SHIMMYING DOWN THE ROAD IN CERTAIN GEARS. THE CAR IS GETTING TO THE POINT WHERE IT IS UNSAFE TO DRIVE AND THIS IS MY FAMILY CAR. *TR

Power Train
Filed Sep 3, 201228,000 milesNY

WHILE DRIVING ON THE HIGHWAY AT ABOUT 40 MPH THE CAR STALLED. ALL POWER WENT OFF BUT THE ELECTRICITY STAYED ON. I ROLLED TO THE SIDE AND WAS ABLE TO RESTART AFTER 2-3 TRIES. THE SAME THING HAPPENED WHEN I PULLED OUT OF MY DRIVEWAY THE SAME DAY. FORD REBUILT MY TRANSMISSION AND GAVE ME A NEW THROTTLE BODY. THE CAR RAN ROUGHLY THE OTHER DAY THE ENGINE LIGHT CAME ON BUT IT DIDN'T STALL. *TR

Power Train
Filed Sep 2, 201266,500 milesIL

WHILE DRIVING MY CAR ON THE EXPRESSWAY THE WRENCH LIGHT TURNED ON FOLLOWED BY THE CHECK ENGINE LIGHT. THE CAR STARTED REDUCING SPEED EVEN THOUGH I WAS PRESSING THE GAS. I PULLED OVER TO THE SIDE AND THE CAR STARTED SHAKING. I HAD AN OBD II MACHINE IN MY CAR AT THE TIME AND RAN A DIAGNOSTIC. CHECK ENGINE CODE P2111 CAME UP. AFTER RESEARCHING THE CODE IT SAYS IT HAS TO DO WITH THE THROTTLE BODY. I ALSO NOTICED THAT THERE ARE SO MANY DISCUSSION FORUMS OUT THERE WITH PEOPLE WHO ARE HAVING THE SAME ISSUE. *TR

Power Train
Filed Sep 1, 201285,000 milesOH

ON A TYPICAL GOOD WEATHER DAY I WAS DRIVING AROUND RUNNING SOME ERRANDS IN THE CITY. SHORTLY AFTER I STARTED THE CAR GOING AT A CITY TRAFFIC RATE OF SPEED...APPROX 35-40MPH...I GOT APPROXIMATELY 5MILES OUT AND THE CAR BEGAN TO SLOW DOWN,AND A WRENCH SIGN APPEARED. EVEN WITH MY FOOT ON THE ACCELERATOR, I COULD NOT ACCELERATE, AND WENT TO PULL OFF TO THE SIDE OF THE RODE WHICH I WAS BARELY ABLE TO DO. ONCE I WAS FULLY OUT OF THE ROAD, I PUT THE CAR IN PARK, AND BEFORE I COULD SHUT THE CAR OFF, IT BEGAN TO SHAKE/ VIBRATE. I TURNED THE CAR OFF AND LET IT SIT A COUPLE MINUTES AND I PROCEEDED TO START THE CAR UP, WHICH IT DID SO LIKE THE DAY I BOUGHT IT, AND THE WRENCH SIGN WENT AWAY. I PROCEEDED TO MY FIRST DESTINATION WITH OUT ANY PROBLEMS. I LEFT MY DESTINATION AND PROCEEDED TO MY NEXT...I GOT ABOUT 3MILES OUT AND THE CAR DID, AND SHOWED THE SAME THING. SO AS I DECIDED TO JUST HEAD HOME WHICH WAS NO MORE THAN 10 MILES AWAY, THE CAR DID THE SAME THING 5 MORE TIMES AND THE CHECK ENGINE LIGHT CAME ON!!!!! I AM NOW HOME AND AFRAID TO DRIVE ANYWHERE. I GOT ONLINE TO SEE WHAT IT COULD POSSIBLY BE, AND I HAVE NOT BEEN ABLE TO CALL A MECHANIC BECAUSE IT IS OF COURSE A HOLIDAY WEEKEND!!! *TR

Engine
Filed Sep 1, 201294,000 milesMI

WHLE DRIVING MY 2010 FORD FUSION, THE CAR WILL JUST STALL AND CUT OFF WHILE DRIVING WITH NO WARNING, THE ENGINE LIGHT AND THE WRENCH LIGHT COMES ON, I WILL TURN OFF THE CAR, WAIT A FEW MINUTES AND IT WILL RESTART, THIS HAPPENS CONSISTANTLY SOMETIMES AS MUCH AS 4 TIMES A DAY, THIS IS DEFINITIELY A SAFETY ISSUE BECAUSE ONE TIME WHEN THE CAR STALLED, I WAS ALMOST HIT FROM BEHIND. *TR

Vehicle Speed Control
Filed Aug 31, 201256,500 milesGA

FOR SEVERAL WEEKS I'VE BEEN NOTICING A SPUTTER/VIBRATION WHEN IN IDLE OR PARK. THIS HAS ONLY HAPPENED INTERMITTENTLY. THIS MORNING, WHILE DRIVING TO WORK AT APPROXIMATELY 65 MPH, CAR SUDDENLY BEGINS TO LOSE POWER AND SURGE/VIBRATE/SPUTTER AND I NOTICE THE WRENCH LIGHT ILLUMINATED. I'M COMPLETELY UNABLE TO ACCELERATE AND ALL I CAN DO IS COAST TO A STOP ON THE SHOULDER OF THE (VERY BUSY) HIGHWAY. AFTER SHUTTING THE CAR OFF AND SITTING FOR ABOUT 15 MINUTES I'M ABLE TO RESTART THE CAR WITH NO INDICATION THERE WAS EVER A PROBLEM. THE CAR IS RUNNING SMOOTHLY AND WRENCH LIGHT IS OFF. I DROVE IT TO THE NEAREST DEALER'S SERVICE DEPARTMENT WHERE I LEFT IT FOR INSPECTION. AS USUAL, I HAD TO CALL THE SERVICE DEPARTMENT FOR AN UPDATE AND WAS TOLD THAT THE CAR WAS NOT "ACTING UP" AND EVERYTHING SEEMED TO BE FINE. THEY DID AGREE TO KEEP IT FOR ANOTHER ROUND OF INSPECTIONS FOR THE NEXT DAY OR SO BUT I SUSPECT I'LL GET THE SAME RESPONSE. AFTER DOING SOME LIGHT RESEARCH, I'VE DISCOVERED THAT THIS IS A VERY COMMON ISSUE WITH THE FUSIONS BUT THERE IS NO RECALL OR TSB ADDRESSING IT. I'VE READ POST AFTER POST AFTER POST WRITTEN BY INFURIATED FUSION OWNERS ABOUT THIS PROBLEM. IT'S TIME FOR FORD TO OWN UP TO THIS, GET A SOLUTION, AND SEND OUT THE RECALL NOTICES!!!!!!!!!!!!!!!!!!!!!!!!!!!! *TR

Service Brakes, Hydraulic
Filed Aug 30, 2012CA

2010 FORD FUSION HYBRID. CONSUMER WRITES IN REGARDS TO VEHICLE BRAKE SYSTEM *TGW THE CONSUMER STATED IN FEB 2010, FORD ISSUED A CUSTOMER SATISFACTION PROGRAM RECALL TO REPROGRAM THE BRAKE SYSTEM. UNFORTUNATELY, THE GENERAL RECALL DID NOT CORRECT THE MALFUNCTION WITH HIS PARTICULAR VEHICLE. SINCE THAT TIME, HE HAS CONTINUED TO EXPERIENCE THE PROBLEM THAT PROMPTED THE RECALL. THE MALFUNCTION OCCURRED RANDOMLY AND WITH NO WARNING. THERE WERE TIMES, WHERE THE VEHICLE HAD BEEN DRIVEN FOR MONTHS, WITH NO PROBLEM. BUT, THEN WITHOUT WARNING, THE MALFUNCTION WOULD OCCUR AGAIN. ACCORDING TO FORD, THE BRAKE SYSTEM SOFTWARE MAY UNNECESSARILY CAUSE THE REGENERATIVE BRAKE SYSTEM TO TRANSITION TO CONVENTIONAL BRAKES, IF THAT OCCURS THE RED BRAKE WARNING LAMP WILL ILLUMINATE, THE MESSAGE CHECK BRAKE SYSTEM WILL APPEAR AND A WARNING CHIME WILL SOUND. THE CONSUMER STATED WHEN THE ISSUE DID OCCUR, AT TIMES HE WAS ABLE TO STOP THE VEHICLE, TURN IT OFF AND RE-START IT; OTHER TIMES HE WOULD HAVE TO LET THE VEHICLE SIT FOR AN HOUR OR MORE.

Vehicle Speed Control
Filed Aug 30, 201240,100 milesCA

I HAD BEEN DRIVING ON A SURFACE STREET FOR ABOUT 1 MILE AFTER COMING OFF A HIGHWAY. THE CAR HAD COME TO A STOP AT LEAST TWICE AT TRAFFIC LIGHTS. I WAS COASTING (FOOT NOT ON BRAKE OR ACCELERATOR) WHEN THE CAR ACCELERATED ON ITS OWN FROM ~30 MPH AS IF THE CRUISE CONTROL (CC) HAD BEEN ACTIVATED. I TOUCHED THE BRAKE AS QUICKLY AS POSSIBLE (PROBABLY < 1SEC OF ACCELERATION) AND CONDITIONS RETURNED TO NORMAL. LOOKING AT THE DASH, I NOTED THAT THE CC MASTER SWITCH WAS ON, BUT CC WAS NOT ACTIVE BEFORE ACCELERATION EVENT OR AFTER BRAKING. STATE DURING ACCELERATION IS UNKNOWN. MY FINGERS WERE NOWHERE NEAR THE CC BUTTONS (OR ANY OTHER STEERING WHEEL BUTTONS) WHEN THE EVENT OCCURED. PRIOR TO THE EVENT: I WAS ON A HIGHWAY TRAVELING ABOUT 60-65 MPH WITH CC ON AND ACTIVE. WHEN CC IS ACTIVE, I ALWAYS KEEP A THUMB ON THE CANCEL/RESUME BUTTON. TRAFFIC SLOWED AND I BRAKED, THEN HIT C/R (TURNING CC BACK TO ACTIVE -- MY ERROR). I IMMEDIATELY NOTICED THE ERROR AND SET THE CC BACK TO INACTIVE (EITHER BY BRAKE OR CANCEL, I CAN'T RECALL). CC WAS LEFT IN ITS MASTER-ON/INACTIVE STATE WHEN I CAME OFF THE HIGHWAY WITH ACTIVE VELOCITY SET SOMEWHERE IN THE 60-65 MPH RANGE. THIS WAS THE STATE OF THE CC SYSTEM WHEN THE ABOVE DESCRIBED EVENT OCCURED. *TR

Engine
Filed Aug 30, 201246,000 milesWA

TL* THE CONTACT OWNS A 2010 FORD FUSION HYBRID. THE CONTACT STATED WHILE DRIVING 20 MPH THE VEHICLE STALLED. THE CONTACT WAS ABLE TO MANEUVER TO THE SHOULDER IN ORDER TO RESTART THE VEHICLE. THE DEALER WAS CONTACTED WHO ADVISED THE CONTACT TO BRING THE VEHICLE IN TO RUN A DIAGNOSTIC TEST. THE VEHICLE WAS NOT TAKEN TO THE DEALER. IN ADDITION, THE CONTACT STATED THAT VEHICLE WOULD NOT MOVE WHEN IT WAS SHIFTED IN DRIVE OR REVERSE. THE FAILURE MILEAGE WAS 46,000.

Electrical System
Filed Aug 30, 201287,156 milesMO

ON A ROUTINE DRIVE HOME FROM WORK, I EXITED THE HIGHWAY AND NOTICED MY RPMS FALLING FASTER THAN WHAT I WAS CONTROLLING WITH THE BRAKE. CAR WAS LOSING SPEED QUICKLY WITH NO RPMS TO ACCELERATE IT FORWARD TO A SAFE STOPPING POINT. WAS ABLE TO PULL INTO A GAS STATION RIGHT OFF HIGHWAY, BUT BARELY AS CAR WAS APPARENTLY ENTERING LIMITED POWER MODE (DETERMINED VIA OWNERS MANUAL). UPON PLACING CAR INTO CAR, DASHBOARD WRENCH LIGHT ILLUMINATED. I THEN TURNED THE CAR OFF, SAT A MINUTE, RESTARTED CAR AND EVERYTHING WAS FINE. WITHIN THE COURSE OF THE NEXT 10 MINUTES, THE SAME THING OCCURRED 3 MORE TIMES AND CHECK ENGINE LIGHT ILLUMINATED. SINCE THE FIRST TIME, THIS HAS OCCURRED A TOTAL OF 6 TIMES WHILE IN MOTION WITH RISK OF CAUSING A WRECK DUE TO LACK OF CONTROL TO NOT CAUSE CAR TO STOP ABRUPTLY IN MIDDLE OF ROAD. SHAKING HAS OCCURRED IN 4 OF THE 6 OCCURRENCES AND CAR JUST PUTTERS OUT UNTIL IT IS SHUT OFF. DETERMINATION DUE TO CODES READ IS THE THROTTLE BOTTLE- AN ELECTRICAL ISSUE. WHILE THE LIMITED POWER MODE MAY BE A SAFETY FEATURE, ITS INTERACTION WITH THE THROTTLE BODY/IDLE ISSUES POSES A POTENTIAL THREAT. THE ELECTRICAL ISSUE THAT THROTTLE BODIES ARE EXPERIENCING WITHIN THIS MAKE/MODEL NEEDS TO BE RECALLED AND TAKEN CARE OFF EFFECTIVELY AND EFFICIENTLY BY FORD. *TR

Engine
Filed Aug 28, 201243,000 milesFL

I WAS DRIVING DOWN THE HIGHWAY WHEN I NOTICED THAT I COULD NO LONGER ACCELERATE. I COASTED TO A STOP, THE CAR SHAKING AS IT CAME TO A STOP. I PLACED THE CAR IN PARK, TURNED THE CAR OFF, AND RESTARTED. IT STARTED UP FINE, AND THEN IT HAPPENED AGAIN ABOUT 10 MINUTES LATER. AFTER A MECHANIC WAS UNABLE TO DUPLICATE THE PROBLEM, I THOUGHT IT WAS PERHAPS "BAD GAS" AND MOVED ON. TWO WEEKS LATER, IT HAPPENED TWICE, ONCE STOPPING ME IN THE MIDDLE OF A BUSY INTERSECTION (BECAUSE THIS TIME I WASN'T GOING 60MPH THIS TIME). THE DIAGNOSIS FROM FORD: A FAULTY THROTTLE BODY SENSOR. THE CAR IS BARELY THREE YEARS OLD, IT HAS A SIGNIFICANT DEFECT (NOT CAUSED BY WEAR-AND-TEAR OR USER-ERROR), BUT IT IS NOT COVERED UNDER THEIR WARRANTY. THE MECHANIC AT FORD SAYS THAT THEY SEE A LOT OF THESE SITUATIONS. THEY ARE GROSSLY NEGLIGENT IN NOT WARNING FAMILIES AND OFFERING TO FIX THEIR MISTAKES BY REPLACING THE BAD THROTTLE BODY COMPONENTS. *TR

Vehicle Speed ControlCrash
Filed Aug 28, 201224,890 milesNJ

I WAS PULLING MY 2010 FORD FUSION HYBRID INTO A PARKING SPACE AT ABOUT 3 MPH AND THE CAR SUDDENLY SURGED FORWARD. TO AVOID IMPACT INTO THE CAR IN FRONT OF ME, I TURNED THE CAR INTO A PARKING BLOCK NEXT TO MY PARKING SPACE. AS I DID THIS, I JAMMED ON THE BRAKE, PUT IT IN PARK AND TURNED IT OFF. DAMAGE TO FRONT BUMPER AND CASING IN FRONT OF TIRE FROM HITTING THE PARKING BLOCK. DROVE TO DEALERSHIP WITH NO PROBLEMS. DIAGNOSTICS REVEALED NOTHING. CONTACTED FORD CORP. ABOUT THE INCIDENT AND WILL AWAIT TO SEE IF THEY WILL COVER DAMAGES TO MY VEHICLE. *TR

Wheels
Filed Aug 22, 201232,000 milesID

LUG NUT RECALL IS NOT AN EFFECTIVE SOLUTION. THIS CAR HAD A LUG SHEAR IN 2011. I HAD MERIDIAN FORD PERFORM THE RECALL SERVICE JAN. 26TH OF 2012. MID AUG OF 2012 I NOTICED ANOTHER LUG HAD SHEARED. NO ONE HAS TOUCHED/TIGHTENED THE LUG NUTS. THE PROCESS OF SIMPLY REPLACING LUG NUTS AND THE ALREADY SHEARED LUGS IS NOT EFFECTIVE. IT IS JUST A MATTER OF TIME UNTIL ALL OF THOSE LUGS ARE STRESSED TO THE POINT OF SHEARING. I CAN NOT GET THE FORD DEALER TO DO ANYTHING OTHER THAN REPLACE THE SHEARED LUG. I AM AFRAID TO DRIVE THIS CAR AS IT IS NOT SAFE AND THE WHEELS MAY SEPARATE AT ANY TIME. I'D LIKE TO KNOW WHAT COURSE OF ACTION TO TAKE NEXT? *TR

Power Train
Filed Aug 21, 201236,000 milesFL

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT HE PURCHASED THE VEHICLE BECAUSE ONE OF THE BENEFITS STATED IN THE OWNER'S MANUAL WAS THAT THE VEHICLE COULD BE TOWED WITH FOUR WHEELS TOUCHING THE PAVEMENT. THE CONTACT STATED THAT THE VEHICLE WAS TOWED AND AS A RESULT, DESTROYED THE TRANSMISSION. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TRANSMISSION WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 36,000 AND THE CURRENT MILEAGE WAS 40,000. UPDATED 09/26/12*LJ THE COSUMER STATED FORD OFFERED TO PAY 1/3 THE REPPAIRS ALONG WITH THE DEALER AND THEE OWNER. THE CONSUMER TRADED TO THE VEHICLE IN SINCE THE VEHICLE WAS NOT 4 WHEEL TOWABLE. UPDATED 09/27/2012 *JS

Power Train
Filed Aug 20, 201252,000 milesCA

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 75 MPH, THE VEHICLE LOST POWER AND BECAME INOPERABLE. THE FAILURE RECURRED FREQUENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS AWAITING DIAGNOSIS OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE WHO ADVISED THE CONTACT TO FILE A SAFETY COMPLAINT AND OFFERED NO FURTHER ASSISTANCE. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 52,000.

Power Train
Filed Aug 20, 201238,500 milesTX

LEAVING FROM WORK ON FRIDAY AFTERNOON, MY 2010 FORD FUSION LOST POWER AS I PULL OUT OF THE PARKING LOT, IT SLOWED DOWN AND I LOSE ABILITY TO ACCELERATE. THE WRENCH INDICATOR ON THE DASH IS LIT WHICH INDICATES THROTTLE/TRANSMISSION FAILURE. THE ENGINE WAS VIBRATING BAD AND THE ENGINE WOULD NOT REV UP. I ROLL INTO A PARKING LOT AND SHUT THE ENGINE OFF. I RESTARTED THE ENGINE AFTER A MINUTE AND IT RAN FINE. THIS HAPPENS TWO MORE TIMES IN 30 MINUTES ON MY WAY TO THE DEALER. THEY KNEW EXACTLY WHAT THE PROBLEM WAS THEY SAID IT IS A VERY COMMON PROBLEM WITH THIS CAR. I WAS LUCKILY TO NOT GET REAR ENDED THE 3 TIMES IN 30 MINUTES IT LOST POWER. THE DEALER SAYS IT IS NOT COVERED UNDER WARRANTY. THAT'S STUPID THAT FORD WOULD NOT COVER THE COST TO FIX THEIR MECHANICAL DEFECTS, THIS IS A DESIGN DEFECT AS THERE ARE MANY COMPLAINTS FILED FOR THIS DEFECT. THIS SHOULD BE PART OF THE POWERTRAIN WARRANTY. LOOKS LIKE NO 2013 F-150 IS IN MY FUTURE PLANS SINCE I WAS GOING THE BUY ONE. DO THE RIGHT THING FORD. *TR

Fuel/Propulsion System
Filed Aug 20, 201248,365 milesMI

ON 8/19/12, WE WERE TRAVELING ON I-96 IN THE LEFT LANE AT 70 MPH WHEN THE CAR SUDDENLY LOST POWER AND I COULD BARELY DRIVE TO THE RIGHT SHOULDER. THE MOTOR SPUTTERED AND SEEMINGLY TRY TO DIE. THE WRENCH LIGHT CAME ON. I TURNED OFF THE MOTOR, CALLED FOR HELP, WHEN HELP ARRIVED, THE TECHNICIAN ASKED ME TO START THE CAR. IT STARTED. MY WIFE AND I WERE ABLE TO GET HOME. ON 8/20/12, I TOOK IT TO A FORD DEALER TO GET THE MATTER CHECKED AS WELL AS GET AN OIL CHANGE. THE DEALER "SCOPED" THE COMPUTER AND COULD FIND NOTHING WRONG. THIS EVENING, 8/20/12, I WAS DRIVING AT 35 MILES AN HOUR WHEN THERE WAS A LURCH AND I LOST POWER. I COULD NOT ACCELERATE SO I TURNED OFF THE IGNITION, WAITED A FEW SECONDS, AND TURNED ON THE MOTOR. I WAS ABLE TO DRIVE HOME. I'VE CHECKED A WEBSITE THAT INDICATES THERE HAVE BEEN QUITE A FEW OTHER PROBLEMS ALONG THE SAME LINES AS I EXPERIENCED. I WILL TAKE THE CAR BACK TO THE DEALER FOR A CHECK AGAIN BUT BASED UPON WHAT I READ ABOUT OTHER COMPLAINTS, I DOUBT IF THE DEALER WILL FIGURE OUT THE ISSUE. THIS IS A VERY DANGEROUS SITUATION PARTICULARLY WHILE DRIVING ON A FREEWAY AT 70 MPH AND LOSING TOTAL POWER. HAD WE NOT BEEN DRIVING ON A SUNDAY WHEN TRAFFIC WAS RELATIVELY LIGHT, WE WOULD UNDOUBTEDLY HAVE BEEN IN A SERIOUS ACCIDENT. *TR

Power TrainFire2 injured
Filed Aug 18, 201219,800 milesTN

RETURNING TO TN FROM VACATION IN FL ON 7/15/12. TRAVELING BEFORE BIRMINGHAM, AL - HEARD A LOUD BOOM SOUND (LIKE A TIRE BLOW OUT), THEN HEARD A ROAR. AS WE SIGNALED TO MOVE FROM THE FAST LANE TO THE EMERGENCY LANE - FLAMES WERE OVER THE BACK WINDOW OF THE CAR. BY THE TIME THAT WE REACHED THE EMERGENCY LANE, THE ENTIRE CAR WAS ENGULFED IN FLAMES BOTH INSIDE AND OUTSIDE. THE CAR WAS ENTIRELY ENGULFED IN FLAMES WITHIN 10 TO 20 SECONDS. I HAD PURCHASED THE CAR FROM MOSS MOTOR COMPANY IN SOUTH PITTSBURGH, TN ON 6/4/12. THE CAR HAD ISSUES WITHIN TWO WEEKS THAT REQUIRED THE CAR TO BE TOWED BACK TO THE DEALER FOR POWERTRAIN ISSUE. DEALER DID NOT SHARE THE TICKET WITH ME ON REPAIRS THAT WERE COMPLETED TWO WEEKS BEFORE THE CAR EXPLODED. BUT THEY KEPT THE CAR FOR OVER ONE WEEK TO FIX THE ISSUE THAT CAUSED IT TO STOP PULLING WHILE DRIVING. THIS WAS THE FIRST LONG TRIP THAT I HAD TAKEN IN THE CAR. MY TWO PASSENGERS EXPERIENCED MILD BURNS BUT WE LOST ALL PERSONAL ITEMS IN THE CAR DUE TO THE SPEED THAT THE CAR BURNED. ALABAMA HIGHWAY PATROL WORKED THE EXPLOSION AND FIRE DEPARTMENT HAD TO WORK THE FIRE. STATE FARM ASSURED ME THAT THEY WOULD INVESTIGATE THE CAUSE OF THE FIRE BUT HAS JUST INFORMED ME THAT THEY DID NOT DO A THOROUGH INVESTIGATION. I HAVE WITNESS NAMES AND CONTACT INFORMATION AS WELL AS PHOTOGRAPHS THAT THEY TOOK AS THE CAR BURNED IF NEEDED. *TR

Engine
Filed Aug 17, 201255,000 milesMI

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE FAILURE RECURRED FREQUENTLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CURRENT MILEAGE WAS 59,000. THE FAILURE MILEAGE WAS 55,000.

Vehicle Speed Control
Filed Aug 15, 201275,000 milesIN

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 65 MPH AND ATTEMPTING TO ACCELERATE, THE VEHICLE FAILED TO RESPOND. THE VEHICLE BEGAN TO LOOSE POWER AND SHOOK ABNORMALLY. THE WRENCH WARNING LIGHT WAS ALSO ILLUMINATED. THE CONTACT WAS ABLE TO STOP, TURN OFF AND RESTART THE VEHICLE. THE FAILURE WAS CORRECTED MOMENTARILY HOWEVER, RECURRED SHORTLY AFTER. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO INSPECTED THE VEHICLE AND DETERMINED THAT FAILURE WAS CAUSED BY A DEFECTIVE THROTTLE BODY. THE VEHICLE WAS REPAIRED BY REPLACING THE THROTTLE BODY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE CURRENT AND FAILURE MILEAGE WAS 75,000.

Engine
Filed Aug 15, 201236,100 milesGA

WHILE DRIVING ENGINE CUT OUT CAUSING THE CAR TO STALL IN TRAFFIC. I BROUGHT THE CAR TO THE FORD DEALERSHIP AND IT WAS DIAGNOSED AS A FAULTY FUEL INJECTOR #2. SAME ISSUE HAPPENED APPROXIMATELY 5000 MILES LATER THEN AGAIN 10000 MILES LATER. EACH TIME THE VEHICLE WAS BROUGHT TO A FORD DEALERSHIP. *TR

Power TrainCrash
Filed Aug 14, 201253,000 milesFL

MY CARS TRANSMISSION SHUT OFF, A WRENCH LIGHT CAME ON AND I COULDN'T ACCELERATE. CAR STARTED SHAKING VIOLENTLY. HAD TO RESTART IT TO DRIVE AGAIN. CAR DOES IT AT RANDOM. ITS MY ONLY CAR AND ITS MY LIFE LINE WITH OUT IT I CANT GET TO WORK. *TR

Engine and Engine Cooling
Filed Aug 14, 201265,500 milesSC

2010 FORD FUSION HAS PINHOLE IN EVAPORATOR CORE/VALVE. THE CHEAPEST ESTIMATE IS OVER $900.00 AND THIS CAR IS 3 YRS OLD WITH 65,000 MILES. *TR

Latches/Locks/Linkages
Filed Aug 13, 201272,781 milesNY

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED SHE WAS UNABLE TO UNLOCK THE DRIVERS DOOR THE WITH THE AUTOMATIC LOCK. THE DRIVERS SIDE DOOR COULD ONLY BE OPENED BY USING THE OUTSIDE DOOR HANDLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING.. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 72,781.

Vehicle Speed Control
Filed Aug 13, 201262,628 milesTN

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH THE VEHICLE FAILED TO ACCELERATE. THE CONTACT STOPPED ON THE SHOULDER OF THE ROAD AND SHUT THE ENGINE OFF. AFTER RESTARTING THE VEHICLE THE WRENCH WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 62,628.

Fuel/Propulsion System
Filed Aug 13, 201257,000 milesAZ

DRIVING DOWN THE ROAD AT 45MPH AND THE CAR STARTS VIBRATING. ALL OF A SUDDEN I LOSE ACCELERATION WHILE MY FOOT IS STILL ON THE GAS. LUCKILY I WAS ABLE TO PULL OVER BEFORE THE CAR LOST MOMENTUM AND STALLED OUT. THE WRENCH LIGHT WAS ON. HAD NO WARNING AT ALL. I SHUT THE CAR OFF, WAITED ABOUT 2-3 MINUTES AND TRIED TO START IT AGAIN. IT TURNED OVER BUT AFTER IT STRUGGLED TO. THE WRENCH LIGHT THEN WENT OFF. THIS HAS HAPPENED FOUR MORE TIMES! EACH WITH NO WARNING! I HAVE LOOKED ON A NUMBER OF SITED THAT HAVE THE SAME COMPLAINT ABOUT THIS. THERE ARE HUNDREDS OF NEAR CRASH CASES AND ALL WITH NO WARNING. I LOVE HOW THIS WEBSITE SAYS "YOUR COMPLAINT INFORMATION WILL BE ENTERED INTO NHTSA-ODI'S VEHICLE OWNER'S COMPLAINT DATABASE AND USED WITH OTHER COMPLAINTS TO DETERMINE IF A SAFETY-RELATED DEFECT TREND EXISTS" AFTER NUMEROUS COMPLAINTS AND AN OBVIOUS FAULTY PART YOU STILL HAVEN'T SEEN A TREND? ARE YOU KIDDING ME?! TODAY I JUST MISSED GETTING INTO AN ACCIDENT AS THE CAR DECIDED TO LOSE ACCELERATION AGAIN AS I WAS PULLING OUT TO MAKE A TURN ACROSS 4 LANES. THE LANES WERE CLEAR TO GO BUT ONCOMING TRAFFIC WAS COMING. I WAS LUCKY THAT THE PERSON SAW MY FLASHERS AND HAD THE ROOM TO MOVE OVER AND GET OUT OF THE WAY. APPARENTLY FORD WANTS A LAWSUIT ON THEIR HANDS BECAUSE AS SOON AS SOMEONE GETS INTO AN ACCIDENT(IF THEY HAVE NOT ALREADY) YOU BETTER BET THEY'LL GO AFTER FORD. ESPECIALLY SINCE IT IS APPARENT THAT FORD HAS BEEN MADE AWARE OF THIS PROBLEM AND STILL WILL NOT TAKE RESPONSIBILITY FOR

Power Train
Filed Aug 13, 201230,200 milesNY

THIS MORNING I'M IN MY 2010 FORD FUSION TRAVELING ABOUT 50 MPH AND ALL OF A SUDDEN I START TO SLOW DOWN AND I LOSE ABILITY TO ACCELERATE. THE WRENCH INDICATOR ON THE DASH IS LIT WHICH INDICATES THROTTLE/TRANSMISSION FAILURE. I ROLL INTO A PARKING LOT AND SHUT THE CAR. TURN IT BACK ON AFTER A MINUTE AND IT RUNS FINE. LATER IN THE DAY ON MY WAY HOME FROM WORK THE SAME THING HAPPENS. THIS SEEMS TO BE A VERY COMMON PROBLEM AND FORD NEEDS TO DO SOMETHING. I'M READING THIS IS NOT COVERED UNDER WARRANTY. THAT'S DOESN'T SEEM VERY FAIR SINCE ITS CLEAR THIS IS SOMETHING THAT'S HAPPENING TO LOTS OF OWNERS. IT CAN'T BE A COINCIDENCE AND IT MUST BE SOMETHING DEFECTIVE IN THE BUILD. THEY CAN WORD IT HOWEVER THEY WANT BUT SOMETHING THAT CAUSES YOU TO LOSE "POWER" I WOULD THINK IS PART OF THE POWERTRAIN WARRANTY. DO THE RIGHT THING FORD.. *TR

Vehicle Speed Control
Filed Aug 11, 201245,500 milesMI

WAS DRIVING DOWN THE HIGHWAY AT 60-65 MPH WHEN SUDDENLY CAR JERKED AND LOST ALL ACCELERATION POWER. THE RPMS WERE STUCK (NOT GOING UP OR DOWN) AND CAR BEGAN TO SLOW DOWN. THE WRENCH LIGHT CAME ON. I HAD TO PULL TO THE SIDE OF THE HIGHWAY TO AVOID GETTING HIT. TRIED PUTTING THE CAR IN PARK AND BACK INTO DRIVE, BUT IT STARTED SHAKING, SO HAD TO TURN OFF THE CAR, LET IT SIT FOR A FEW MINUTES AND RE-START THE CAR. IT DROVE NORMALLY AFTER RE-START, HOWEVER THIS WAS THE SECOND OCCURRENCE IN ONE WEEK AND AM NOW SCARED TO DRIVE IT LONG DISTANCES OR ON THE HIGHWAY. FORD NEEDS TO FIX THIS ISSUE BEFORE SOMEONE GETS HURT! *TR

Engine
Filed Aug 10, 201256,002 milesMA

I WAS DRIVING MY WIFE AND NEWBORN CHILD HOME FROM THE HOSPITAL WHEN MY CAR LOST ALL ACCELERATION. IT WAS AN UNSAFE SITUATION AND I RESPONDED BY PULLING MY VEHICLE INTO THE BREAKDOWN LANE. I SHUT OFF THE ENGINE AND STARTED THE VEHICLE AND CONTINUED TO DRIVE. THE VEHICLE LOST ACCELERATION 2 MORE TIMES ON MY WAY HOME. THE WRENCH ICON CAME ON WHEN THE INCIDENTS OCCURRED. I BELIEVE IT IS THE THROTTLE BODY. THIS IS A MAJOR SAFETY ISSUE FORD MUST ADDRESS. THERE IS NO INDICATION THAT THE VEHICLE IS ABOUT TO LOSE ALL ACCELERATION. *TR

Vehicle Speed Control
Filed Aug 9, 201254,000 milesAL

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING APPROXIMATELY 40 MPH THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE BEGAN TO SHAKE WHEN THE CONTACT ATTEMPTED TO START THE VEHICLE. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE FAILURE RECURRED FOUR DIFFERENT TIMES. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT THE THROTTLE BODY WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 54,000. UPDATED 10/10/12 *CN

Power Train
Filed Aug 7, 201290,000 milesTN

MOVING ALONG AT 40MPH WHEN CAR SUDDENLY JERKS AND LOSES POWER. ORANGE WRENCH LIGHT COMES ON BUT MY CAR STALLED OUT IN TRAFFIC. TURNED KEY OFF AND BACK ON-CAR STARTED AND LIGHT WAS OFF. A MINUTE DOWN THE ROAD AND CAR DID SAME THING AGAIN. THIS CONTINUES TO HAPPEN 5 DAYS LATER. VERY DANGEROUS BECAUSE CAR LOSES THROTTLE POWER COMPLETELY. I DO NOT DARE GO DOWN INTERSTATE WITH THIS PROBLEM. *TR

Engine
Filed Aug 6, 201218,000 milesTN

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE STALLED SEVERAL TIMES WITHOUT WARNING WHILE DRIVING AT VARIOUS SPEEDS. THE WRENCH WARNING LIGHT ILLUMINATED AFTER THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO THE DEALER AND A DIAGNOSTIC WAS PERFORMED BUT THE TECHNICIANS WERE UNABLE TO GENERATE A FAILURE CODE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 18,000 AND THE CURRENT MILEAGE 21,000.

Service Brakes
Filed Aug 6, 20127,700 milesMN

PUSHING HARD ON THE BRAKE PEDAL CAUSES IT TO GO BELOW THE GAS PEDAL LETTING MY FOOT PUSH BOTH THE GAS AND BRAKE PEDALS AT THE SAME TIME. *TR

Power Train
Filed Aug 6, 201229,400 milesMA

TRANSMISSION SLIPS 4CYLINDER 6 SPEED AUTOMATIC. *TR

Engine
Filed Aug 4, 201254,000 milesOH

DRIVING ON HIGHWAY THE ACCELERATOR STOPPED WORKING. PULLED THE CAR OFF THE ROAD AVOIDING ACCIDENT. TURNED CAR OFF. TURNED CAR BACK ON WORKING NORMALLY. 1 MILE LATER SAME PROBLEM OCCURRED. THIS HAPPENED 12 TIMES IN 12 MILE STRETCH. THROTTLE BODY IS BAD. THIS IS COMMON PROBLEM AND NEEDS TO BE RECALLED. *TR

Electrical System
Filed Aug 4, 201219,945 milesIN

I STOPPED THE CAR TO CLOSE THE GAS FILL LID, ENGINE RUNNING, WENT TO GET BACK IN AND ALL DOORS WERE LOCKED, THEY LOCKED THEMSELVES. IT WAS OVER 90 DEGREES OUT, LUCKY I HAD MY CELL PHONE TO CALL MY WIFE TO BRING HER KEYS SO I COULD GET BACK IN. IF MY GRANDKIDS HAD BEEN THE CAR, IT COULD HAVE BEEN A SCARY PROBLEM. *TR

Fuel/Propulsion System
Filed Aug 4, 201236,877 milesCA

FIRST INCIDENT HAPPENED IN MAY 26 2012- WAS EXITING FREEWAY, LET OFF GAS AND CAR WENT INTO "LIMP MODE" PULLED CAR OVER AND TURNED OFF AND RESTARTED 5 MIN LATER SECOND INC. MAY 26 2012 - SAME AS ABOVE. THIRD INC. AUG 3 2012 - SITTING AT A STOP LIGHT, WHEN LIGHT TURNED GREEN HIT THE GAS THEN IT SWITCHES TO "LIMP MODE" IDLE, WE COASTED THROUGH THE LIGHT TO PARK ON SIDE OF ROAD. IT STARTED BACK UP FINE A FEW MINUTES LATER. FOURTH INC. AUG 3 2012 - DRIVING DOWN FREEWAY AT 65MPH WHEN LET OFF THE GAS CAR SWITCHED TO "LIMP MODE" AGAIN. HAD TO TURN CAR OFF THEN TURN BACK ON. FEW MINUTES LATER IT HAPPENED AGAIN AND TURNED CAR OFF AND ON AGAIN, WOULD NOT GO OUT OF "LIMP MODE" AND HAD TO DRIVE HOME IN IDLE ON SIDE OF FREEWAY. *TR

Air BagsCrash2 injured
Filed Aug 3, 201230,000 milesTX

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE WAS REAR ENDED BY ANOTHER VEHICLE TRAVELING 50 MPH WHILE THE CONTACT WAS SITTING IDLE. THE DRIVER AND PASSENGER SIDE AIR BAGS DEPLOYED. THE LID TO THE PASSENGER SIDE AIR BAG COMPARTMENT EXPLODED AND BORE A HOLE THE SIZE OF A FIST THROUGH THE FRONT WINDSHIELD. THE DRIVER AND PASSENGER SUSTAINED NECK, BACK, CHEST AND RIB INJURIES FROM THE IMPACT. THE CONTACT WAS CONCERNED WITH THE MANNER IN WHICH THE AIR BAGS DEPLOYED. THE VEHICLE WAS DESTROYED. THE CURRENT AND FAILURE MILEAGE WAS 30,000.

Power Train
Filed Aug 3, 201246,000 milesMI

WAS DRIVING AT LOW SPEED (APPROX 20 MPH) AND CAR JERKED VIOLENTLY AND WRENCH LIGHT CAME ON. RPMS WERE THEN STUCK ~1000 AND CAR WOULD NOT ACCELERATE WHEN GAS PEDAL WAS DEPRESSED. COASTED TO A STOP, SHIFTED TO PARK, AND TURNED OFF THE CAR. TRIED TO RE-START THE CAR IMMEDIATELY AND IT WOULD NOT TURN OVER. AFTER THE CAR SAT FOR APPROX 5 MIN, STARTED FINE AND DROVE FINE. DEALERSHIP COULD NOT FIND PROBLEM. ALSO EXPERIENCE A STRONG JERKING MOTION REGULARLY WHEN FIRST START CAR (IT IS COLD) WHEN SHIFTING FROM PARK INTO DRIVE/REVERSE). AND HAVE OCCASIONALLY EXPERIENCED AN ENGINE REVVING AT HIGHER SPEEDS (40 MPH). *TR

Vehicle Speed Control
Filed Aug 2, 201240,000 milesFL

DRIVING ON FLORIDA TURNPIKE, JUST GOT ON HIGHWAY AND AT HIGH SPEED THE CHECK ENGINE LIGHT CAME ON, DIAGNOSED AS CODE P2111, THROTTLE STUCK OPEN BY DTC READER. IMMEDIATELY LOST POWER AND ABOUT GRINDED TO A HALT, HAD TO PULL OFF ROAD AND LIMP TO NEXT EXIT. VEHICLE STUCK IN IDLE UNTIL RESTARTED AND HAD NO FURTHER PROBLEMS FOR A FEW MILES BUT KEEPS COMING UP. CANNOT DRIVE CAR ON HIGHWAY FOR FEAR OF ANOTHER DANGEROUS FAILURE. FORD SAYS THROTTLE BODY IS BAD, NO WARRANTIED AFTER 36,000 MILES. *TR

Engine
Filed Aug 1, 201239,790 milesVA

WAS DRIVING HOME FROM WORK AND THE WRENCH LIGHT CAME ON AND THE MOTOR CUT OFF ON ME, I WAS LUCKY BECAUSE I HAD JUST GOT OFF OF THE INTERSTATE , I MANAGED TO BE ABLE TO PULL ON THE SHOULDER OF THE ROAD SET THERE FOR A FEW MINUTES AND STARTED THE CAR. IT STARTED AND THE LIGHT WENT OFF AND WAS ABLE TO DRIVE HOME. TOOK VEHICLE TO FORD DEALER AND THEY CHECKED AND SAID THEY COULDN'T FIND ANY FAULT CODES. THEY TOLD ME IT WAS THE THROTTLE BOTTLE AND I HAD IT REPLACED, HAVEN'T DROVE IT YET TO SEE IF THAT TOOK CARE OF THE PROBLEM. I GOT ON THE INTERNET AND FOUND THAT OTHER PEOPLE WERE HAVING THE SAME PROBLEM. I THINK THIS IS A SAFETY PROBLEM AND SOME ON COULD GET INJURED OR WORST. *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2010 Ford Fusion → · Every Fusion year → · How the figures are calculated →