Page 93 of 103 · complaints 4,601–4,650 of 5,131

2010 Ford Fusion complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2010 record →

Engine
Filed Nov 8, 2012111,380 milesCA

WHILE STARTING A LEFT TURN INTO AN INTERSECTION CAR LOST ABILITY TO GO MORE THAN 2-5 MPH. AFTER MANAGING TO COAST DOWN SMALL HILL. CAR HAD TO BE TURNED OFF AND STARTED AGAIN. DID SIMILAR LOSS SPEED, TWICE IN SAME DAY. SUSPECTED PART THAT NEEDS TO BE REPLACED IS ON BACK ORDER!!!! *TR

Tires
Filed Nov 6, 2012MI

2010 FORD FUSION SEL. CUSTOMER WRITES IN REGARDS TO CONTINUED TRANSMISSION PROBLEMS.*SMD THE CONSUMER STATED THE TRANSMISSION WOULD SLIP HARSHLY AND HESITATE ON ACCELERATION. THE RECALL REPAIR DID NOT CORRECT THE TRANSMISSION PROBLEMS. IT WAS DETERMINED THAT THE VALVE BODY AND SOLENOID BODY WERE DEFECTIVE. ALSO, ONE OF THE TIRES WAS LEAKING AIR, THERE WAS AN ISSUE WITH THE TRACTION AND BRAKES. THERE WERE NOISES COMING FROM THE FRONT OF THE VEHICLE. THE STEERING WHEEL WOULD NOT LOCK INTO PLACE, THE CD PLAYER DID NOT WORK AT TIMES, THE DRIVER SIDE VISOR DID NOT STAY IN PLACE, THE GAS OVER FLOW TUBE WAS INOPERATIVE, THE VEHICLE WOULD PULL HARD WHEN THE BRAKE WAS APPLIED. THE REAR DRIVER'S SIDE DOOR HAD TO BE SLAMMED EXTREMELY HARD, IN ORDER TO CLOSE IT. THE DRIVER'S SIDE SEAT BELT WAS BACKWARDS. THE PASSENGER SIDE WINDSHIELD WIPER DRAGGED ON THE WINDSHIELD AND THE VEHICLE WOULD SOMETIMES SURGE ON ITS OWN. EACH TIME THE CONSUMER WENT TO THE DEALER ABOUT CERTAIN PROBLEMS, SHE WAS TOLD NO PROBLEMS WERE FOUND.

Steering
Filed Nov 5, 201249,670 milesNY

WAS ABOUT TO TURN INTO A PARKING LOT OFF A MAIN ROAD AND LOST ALL CONTROL OF POWER STEERING AND VEHICLE STARTED DINGING SERVICE POWER STEERING AND ADVANCE TRACK. VEHICLE BECAME VERY HARD TO TURN, HAD SOMEONE BEEN EXITING THE LOT I PROBABLY WOULD HAVE HIT THEM. *TR

Electrical System
Filed Nov 4, 2012106,000 milesTX

EACH TIME (8 TIMES) TRAVELING AT 40-67 MPH AND WITH TRAFFIC AROUND AND WRENCH LIGHT COMES ON ALONG WITH CHECK ENGINE LIGHT; CAR THEN LOSES SPEED RAPIDLY TO ONLY A FEW MILES PER HOUR. BARELY ABLE TO PULL OVER BEFORE COMPLETELY STOPPING. BEEN IN SHOP TWICE AND BOTH TIMES, CODES DO NOT SHOW ANYTHING NOR HAVE THEY SEEN THE WARNING LIGHT AND IT HAPPEN TO THEM AFTER DRIVING IT FOR A TOTAL OF 150 MILES TESTING IT. AFTER EACH TIME IT HAPPENS ABLE TO SIT FOR 10-15 MINUTES AND IT START BACK UP AND RUN. VERY CONCERNED FOR MY FAMILY'S SAFETY AS WE HAVE HAD SEVERAL NEAR MISS ACCIDENTS DUE TO THE CAR DRASTICALLY DROPPING SPEED (OUT OF OUR CONTROL) WITH EACH OCCURRENCE. AFTER RESEARCH ON INTERNET READING SEVERAL STORIES OF EXACT SCENARIO (BLAMING THROTTLE BODY)AND FORD HAS DONE NOTHING ABOUT IT. PLEASE PLEASE PLEASE RECALL THE PARTS AND PREVENT A BAD ACCIDENT HAPPENING. *TR

Engine and Engine Cooling
Filed Nov 1, 201246,000 milesFL

I LEFT MY HOUSE TO PICK UP MY CHILD FROM SCHOOL AND ABOUT 30 SECONDS INTO MY TRIP MY CAR SUDDENLY SHUT OFF, MID-DRIVING. I WAS IN THE MIDDLE OF MAKING A TURN GOING APPROXIMATELY 20-25 MPH AND IT JUST DIED. THE BATTERY LIGHT, OIL DRIP CONTAINER AND THE BRIGHT ORANGE WRENCH CAME ON ALL AT THE SAME TIME. I HAD NO POWER TO MOVE THE CAR. MY A/C WENT WARM AND MY GAS PEDAL NO LONGER WORKED. I MANAGED TO COAST TO A STOP ON THE SIDE OF THE ROAD AND THEN I HAD TO CALL FOR SOMEONE TO COME GET ME SO I COULD BE AT MY SONS SCHOOL ON TIME. HAVE TO TURN THE KEY BACK ALL THE WAY AND WAIT A MINUTE BEFORE BEING ABLE TO RESTART THE VEHICLE. THERE ARE WAY TOO MANY COMPLAINTS AND DANGERS WITH DRIVING A VEHICLE THAT RANDOMLY DECIDES TO SHUT ITSELF OFF WHEN YOUR DRIVING FOR THIS TO BE ALLOWED TO GO ON. I AM WORRIED TO DEATH THAT I MIGHT GET RUN OVER/HIT FROM BEHIND THE NEXT TIME THIS HAPPENS AND I SINCERELY HOPE THAT MY CHILDREN AREN'T INJURED AS A RESULT. *TR

Vehicle Speed Control
Filed Oct 30, 201242,135 milesGA

THE CAR WOULD NOT ACCELERATE. IT DID NOT LOSE ITS BRAKING OR STEERING, BUT WE HAD NO CHOICE BUT TO PULL OVER. *TR UPDATED 11/07/12*LJ UPDATED 11/15/12

Vehicle Speed Control
Filed Oct 29, 201282,646 milesOH

CAR WOULD NOT ACCELERATE ENGINE LIGHT CAME ON I TURNED CAR OFF STARTED AND IT RAN FOR ABOUT 100 FEET AND WOULD NOT ACCELERATE TOWED TO DEALERSHIP AND THEY REPLACED THE THROTTLE BODY AND MOTOR ASSEMBLY I'M GLAD WE WERE NOT ON THE HIGHWAY. *TR

Steering
Filed Oct 28, 201217,000 milesIN

WHEN I STARTED THE CAR A NEW MESSAGE STATING "SERVICE POWER STEERING NOW AND SERVICE ADVANCE AUTOTRAC" WHEN I STARTED THE ENGINE, A MESSAGE STATED "SERVICE POWER STEERING NOW AND SERVICE ADVANCE AUTOTRAC" ON DASHBOARD. ELECTRICAL STEERING FAILED AND IT WAS HARD TO TURN. DEALER CAN NOT FIX IT. TRIED TO RESTART BUT PROBLEM STAYS. THIS IS A DANGEROUS SAFETY ISSUE AND MUST BE INVESTIGATED BY FORD IMMEDIATELY. *TR

Power Train
Filed Oct 27, 2012920,000 milesMS

WAS DRIVING HOME FROM WORK AND THE CAR JUST STOPPED. UNABLE TO GET THE CAR TO START GETTING A WRENCH SHOWING LOOKED IN MANUAL SHOWS SOMETHING TO DO WITH THE THROTTLE. I AM OVER THE NEW CAR WARRANTY. I SPOKE TO THE DEALER AND THEY WERE AWARE OF THE ISSUES WITH THE FUSIONS. REPAIR COST OVER $500. *TR

Power Train
Filed Oct 25, 201248,500 milesOH

WRENCH LIGHT CAME ON AND CAR WENT FROM 35MPH TO COASTING. I WAS ABLE TO PULL TO THE SIDE OF THE ROAD AND SHUT THE CAR DOWN. WAITED A FEW MINUTES CAR STARTED UP AND I GAVE IT SOME GAS IT WENT FOR A FEW MINUTES AND THEN THE CAR SPUTTERED AND ALL THE LIGHTS CAME ON AND CAR STOPPED. WAS CLOSE TO FORD SERVICE CENTER, THEY JUST CALLED AND SAID THE THROTTLE BODY HAS GONE BAD. *TR

Power Train
Filed Oct 24, 201246,000 milesCA

THIS IS THE SECOND TIME CAR LOST POWER AND THE WRENCH LIGHT CAME ON ALSO. THE FIRST TIME WAS OCT. 22, 2012, THE SPEED AT TIME WAS 40MPH. SHUDDERED PULL TO THE SIDE OF THE ROAD AND RESTARTED THE CAR. FAULT CLEARED AFTER THIS. *TR

Steering
Filed Oct 23, 201264,848 milesLA

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STARTED THE IGNITION AND ATTEMPTED TO DRIVE IN REVERESE; HOWEVER THE STEERING WHEEL FAILED TO TURN. IMMEDIATELY SHE NOTICED THERE WAS A COMPLETE LOSS OF POWER STEERING WITH THE ILLUMINATION OF THE WARNING INDICATOR. THE VEHICLE WAS DRIVEN TO AN INDEPENDENT MECHANIC WITH THE POWER STEERING MALFUNCTION. THE MECHANIC RECOMMENDED THE VEHICLE BE DIAGNOSED BY A DEALER. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 64,848.

Steering
Filed Oct 23, 2012GA

I HAD NOT HAD ANY ISSUES WITH MY CAR, BUT I LEFT MY HOUSE TO DRIVE MY DAUGHTER TO TUMBLING WHICH WAS 7 MILES FROM MY HOUSE. I WAS ABOUT 3 MILES FROM MY HOME WHEN A WARNING SOUND AND THE LIGHTS ON MY DASHBOARD STATED CHECK POWER STEERING. I ASSUMED THAT I NEEDED POWER STEERING. I ARRIVED AT TUMBLING, PARKED FOR AN HOUR. WHEN I STARTED THE CAR A NEW MESSAGE WAS ON THE DASH STATING SERVICE POWER STEERING NOW AND SERVICE ADVANCE AUTOTRAC. I PUT THE CAR IN REVERSE AND BACKED UP, BUT WHEN I TURNED THE STEERING WHEEL IT WAS LOCKED, I COULD BARELY MOVE THE WHEEL. I WAS BLOCKING THE TRAFFIC IN THE PARKING LOT AND HAD TO PULL FORWARD AND PARK. I TURNED THE CAR OFF AND ON AND RECEIVED THE SAME MESSAGE. THEREFORE I WAS STRANDED IN THE PARKING LOT. WE TOOK THE CAR TO A FORD SERVICE DEPT. THEY TOLD US THAT THIS IS AN ISSUE THAT THEY HAVE BEEN HAVING WITH FORD FUSIONS AS WELL AS OTHER FORDS BUT THERE WAS NO RECALL. I PAID FOR THEM TO PERFORM A DIAGNOSTIC TEST THE RESULTS WERE THAT THEY WOULD HAVE TO REPLACE THE STEERING PANEL FOR $1500 AND THE PART WAS ON BACK ORDER, BUT FIRST THEY RESET THE CODES, AND THE POWER STEERING WARNING WAS GONE THE CAR TEST DROVE AND DROVE HOME FINE. THE NEXT MORNING I LEFT TO TAKE MY DAUGHTERS TO SCHOOL AND THE SAME CYCLE OF EVENTS HAPPENED I WAS AFRAID TO TURN THE CAR OFF WHEN I DROPPED THEM OFF AT SCHOOL SO THAT I WOULD NOT BE STRANDED. I KEPT THE CAR ON AND DROVE THE CAR TO THE DEALERSHIP WHERE I PURCHASED THE CAR PAID AGAIN FOR A TEST AND WAS TOLD THE SAME TH

Power Train
Filed Oct 22, 201243,000 milesVA

ENGINE SHUT DOWN TO VERY SLOW IDLE WHEN STARTING FROM INTERSECTION. BARELY ABLE TO GET VEHICLE OUT OF ROAD. THIS HAS NOW HAPPENED 4 TIMES,EACH TIME WHEN MOVING THRU INTERSECTION. THIS IS VERY DANGEROUS WHEN TRAFFIC IS APPROACHING FROM ALL DIRECTIONS. AFTER ENGINE HAS BEEN SHUT OFF A FEW MINUTES IT RUNS OK. IT HAPPENED TWICE ON THE FIRST OCCASION THEN RAN GOOD FOR 5 DAYS WHEN IT SHUT DOWN AGAIN,THEN RAN GOOD FOR 6 DAYS WHEN SHUT DOWN ONCE MORE .I SEE ON THE INTERNET THAT THIS IS HAPPENING TO LOTS OF OTHER FUSION OWNERS. IT'S JUST A MATTER OF TIME UNTIL SOMEONE IS CRASHED INTO BECAUSE OF THIS STALLING. THE PROBLEM SEEMS TO BE THE THROTTE BODY NEEDS REPLACING. I THINK FORD NEEDS TO RECALL THESE VEHICLES NOW BEFORE A TRAGEDY OCCURS. *TR

Fuel/Propulsion System
Filed Oct 21, 201277,600 milesCA

2010 FORD FUSION LOSES THROTTLE CONTROL. ENGINE NEARLY STALLS THEN BEGINS TO RATTLE VIOLENTLY. FORD DEALER SAYS THE THROTTLE BODY MUST BE REPLACED. *TR

Vehicle Speed Control
Filed Oct 20, 201245,000 milesIL

THIS IS THE SECOND TIME CAR LOST POWER AND THE WRENCH LIGHT CAME ON ALSO SHUDDERED PULL TO THE SIDE OF THE ROAD AND RESTARTED THE CAR. FAULT CLEARED AFTER THIS. *TR

Vehicle Speed Control
Filed Oct 16, 201252,000 milesTN

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 70 MPH THE VEHICLE WOULD GO INTO SHUT DOWN MODE, JERK VIOLENTLY AND THEN SLOW THE VEHICLE DOWN 2 TO 3 MPH. THERE WERE NO WARNING LIGHTS ILLUMINATED BEFORE OR AFTER THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED HIM THEY NEEDED TO DIAGNOSE THE FAILURE WITH THE THROTTLE BODY INJECTOR. THE VEHICLE HAS NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND CURRENT MILEAGE WAS APPROXIMATELY 52,000.

Vehicle Speed Control
Filed Oct 15, 201261,200 milesCA

ON FREEWAY GOING 65MPH WITH CRUISE CONTROL IN PAUSE MODE. WHEN I TRIED TO ACCELERATE I HEARD A NOISE, THE WRENCH LIGHT WENT ON & I LOST ALL POWER ALTHOUGH THE MOTOR CONTINUED TO IDLE AT VERY LOW RPM. AFTER BEING TOWED, THE CAR STARTED RIGHT UP AND SEEMED FINE. TOOK IT TO FORD AND THEY FOUND NO CODES COMING UP. 3 WEEKS LATER THE EXACT SAME THING HAPPENED. FORD AGAIN SAID NO CODES. I READ ALL OF THE REPORTS ABOUT THE BAD ELECTRONIC THROTTLE BODY PROBLEMS PEOPLE WERE HAVING, I TOLD THE DEALER TO REPLACE IT EVEN IF THEY WERE NOT GOING TO PAY FOR IT. THE DEALER INSISTED HE HAD NEVER HEARD ABOUT THIS PROBLEM EVEN THOUGH I GAVE HIM 11 PAGES OF COMPLAINTS FROM THE NHTSA WEBSITE. FORD DID NOT PAY FOR THE REPAIR. THIS CAN BE A VERY DANGEROUS SAFETY ISSUE. I WAS LUCKY ENOUGH TO GET OFF TO THE SIDE OF THE FREEWAY IN TIME BEFORE GETTING HIT. THERE SHOULD BE A RECALL. *TR

Fuel/Propulsion System
Filed Oct 14, 201294,500 milesVA

DRIVING ALONG. CAR SUDDENLY SEEMED TO LOOSE POWER. I SEEMED TO KICK OUT OF GEAR AND STOPPED RESPONDING TO THE GAS PEDAL. I HAD TO COST TO A STOP. THE "WRENCH" LIGHT CAME ON WHEN THE PROBLEM STARTED, BUT AFTER I CUT THE KEY OFF AND RESTARTED THE "WRENCH" LIGHT WAS OFF AND ALL WORKED FINE. THIS HAPPENED 1 TIME THE FIRST DAY AND TWICE THE NEXT. NOTHING ELSE HAPPENED FOR 3 MORE DAYS BUT ON THE FOURTH DAY THE SAME THING HAPPENED. EACH TIME I HAD TO COAST TO A STOP. ONE TIME I WAS IN A VERY DANGEROUS SITUATION, SINCE THE COAST STOPPED IN THE MIDDLE OF A CURVE ON A VERY DARK ROAD. *TR

Vehicle Speed Control
Filed Oct 11, 201247,355 milesGA

I WAS DRIVING ABOUT 70MPH WHEN I REALIZED, THE GAS PEDAL WASN'T WORKING. THERE WAS NO ACCELERATION THEN THE CAR STARTING KNOCKING LIKE IT WAS OUT OF GAS SO I COASTED OVER TO THE SIDE OF THE ROAD. I TURNED THE CAR OFF, WAITED ABOUT 5 MINS AND TRIED TO START THE CAR. IT STARTED UP FINE AND DROVE FINE THE REST OF THE WAY HOME. A FEW DAYS LATER, I WAS TURNING AT A LIGHT AND IT THE ACCELERATION STOPPED AGAIN. FORTUNATELY, THERE WAS A MEDIAN FOR TURN LANES THAT I COATED IN TO. OTHERWISE, THIS COULD HAVE BEEN AN ACCIDENT. I TOOK THE CAR IN TO FORD, THEY REPLACED THE THROTTLE BODY AND MOTOR ASSEMBLY. IT TOOK SEVERAL DAYS BECAUSE I WAS TOLD THAT THE PART WAS ON BACK ORDER AND THAT FORD HAD CHANGED MANUFACTURERS. THIS MADE ME WONDER WHY WAS THE PART ON BACK ORDER - IT SEEMED LIKE SUCH AN ODD THING TO HAPPEN ON A FAIRLY NEW CAR AND WHY WOULD FORD HAVE CHANGED MANUFACTURERS. I GOOGLED MY YEAR AND MODEL AND DISCUSSED THIS SAME THING HAS HAPPENED TO A LOT OF PEOPLE. MY SON STARTED DRIVING A COUPLE OF MONTHS AGO AND THANK GOODNESS THIS HAPPENED WITH ME IN THE CAR AND NOT AN INEXPERIENCED DRIVER. WITH THE CAR SUDDENLY DYING AND NO GAS, THIS PRESENTS WITH A VERY DANGEROUS SITUATION DEPENDING ON THE ROAD AND TRAFFIC YOU MAY BE IN. I THINK FORD NEEDS TO RECALL THIS AND MAKE REPAIRS BEFORE SOMEONE IS INJURED OR KILLED. *TR

Power Train
Filed Oct 11, 201264,800 milesOH

MY 2010 FORD FUSION HAS 65,000 MILES ON IT AND WE BOUGHT IT NEW IN OCT. 2009. SEPT 29, 2012 I WAS DRIVING DOWN THE FREEWAY WHEN IT MADE A NOISE THEN THE WRENCH LIGHT CAME ON AND THERE WAS NO POWER. I PULLED OVER AND THE CAR DIED THEN I RESTARTED IT AND IT DROVE FINE THE REST OF THE 30 MILE TRIP. SINCE THEN ALMOST EVERY TIME IT'S DRIVEN IT DOES THE SAME THING AND IT DOESN'T SEEM TO BE AT ANY PARTICULAR SPEED OR MATTER HOW LONG IT'S BEEN DRIVEN WHEN IT HAPPENS. I'M VERY CONCERNED THAT IT WILL CAUSE AN ACCIDENT BECAUSE SOMETIMES WHEN IT HAS HAPPENED I'VE HAD A HARD TIME FINDING A PLACE TO PULL OVER. I EVEN TRIED PUTTING IT IN NEUTRAL AND SHUTTING IT OFF THEN RESTARTING IT AND THE ONLY WAY IT WILL RESUME POWER IS BY PULLING OVER AND SHUTTING IT OFF THEN RESTARTING IT. I'VE CALLED FORD CUSTOMER SERVICE AND WAS TOLD TO GET IT CHECKED OUT AS SOON AS POSSIBLE. TODAY I'M PICKING IT UP FROM THE DEALERSHIP AFTER 2 DAYS AND THE MECHANIC CANNOT DUPLICATE THE PROBLEM AND THERE IS NO CODE SHOWING THAT THE WRENCH LIGHT CAME ON. LUCKILY THE DEALERSHIP ISN'T CHARGING ME FOR CHECKING IT OUT BUT FORD CUSTOMER SERVICE TOLD THEM THAT IF THERE IS A PROBLEM THEY WON'T TAKE CARE OF IT BECAUSE THE CAR ISN'T UNDER WARRANTY ANYMORE. AFTER READING ALL THE POSTS FROM PEOPLE WITH 2010 FORD FUSIONS HAVING THE SAME PROBLEM I AM VERY UPSET WITH FORD FOR NOT DOING ANYTHING ABOUT THIS. I'M SURPRISED THERE HASN'T BEEN ANY SERIOUS ACCIDENTS AND IS THAT WHAT ITS GOING TO TAKE FOR THEM TO RECALL THE PROBLEM. MY FUS

Power Train
Filed Oct 10, 201242,300 milesFL

AFTER PULLING ONTO A HIGHWAY MY FORD FUSION BEGAN TO JERK AND LOSE ACCELERATION. WHAT A HORRIBLE FEELING AT 6AM...IN THE DARK......WITH A HIGHWAY FULL OF SEMI TRUCKS WONDERING IF YOU CAN GET OFF THE ROAD BEFORE YOU ARE HIT! I PULLED OFF THE SIDE OF THE ROAD AND NOTICE MY WRENCH LIGHT WAS ON. I PUSHED THE GAS PEDAL AND THERE WAS NO CHANGE IN THE RPM'S. IT WAS LIKE THE ENGINE WAS DEAD BUT STILL RUNNING. AFTER TURNING THE CAR OFF AND ON THREE TIMES THE WRENCH LIGHT WENT OUT AND I DROVE STRAIGHT TO THE FORD DEALERSHIP. A FEW HOURS LATER THEY CALLED AND TOLD ME THAT THE THROTTLE BODY NEEDED TO BE REPLACED. OF COURSE THIS PART WOULD NOT BE COVERED BY MY 100,000 CERTIFIED PRE-OWNED WARRANTY!! AND ON TOP OF THAT THE DEALERSHIP CHARGED ME A $157.00 DIAGNOSTIC FEE....LIKE FORD DOESN'T KNOW THEY HAVE AN ISSUE. *TR

Power Train
Filed Oct 10, 201255,125 milesCA

WHILE DRIVING AT A LOW SPEED (10-35 MPH) THE CAR QUICKLY GAINS SPEED (THE RPM DOES NOT INCREASE) AND THEN SLOWS DOWN AGAIN AND IT FEELS LIKE THE GEARS SHIFT DOWN ALTHOUGH IT DOESN'T SEEM POSSIBLE. THE GAS PEDAL STOPS WORKING AND A WRENCH SHOWS ON THE DASH BOARD, THE CAR SLOWLY DECREASES IN SPEED. AS I COME TO A STOP THE CAR JUMPS AND LURCHES VIOLENTLY. I TURN THE CAR OFF, WAIT A FEW MINUTES AND TURN THE CAR BACK ON. THE WRENCH GOES AWAY HOWEVER AFTER THIS HAPPENS 5 MORE TIME THE ENGINE LIGHT COMES ON. THIS HAPPENS INTERMITTENTLY. I READ IN THE FORUM PEOPLE DESCRIBING ISSUES SIMILAR AND EXACTLY THAT SAME AS MINE AND IT SEEMED AS THOU IT WAS THE THROTTLE BODY. COULD NOT AFFORD THE PART SO I WAITED AND IT WENT AWAY. THIS STOPPED FOR ROUGHLY 5 MONTHS AND THEN STARTS AGAIN (OCT 2012). NOW IT HAPPENS AT ANY SPEED. VERY, VERY DANGEROUS! I SPOKE TO A MECHANIC AT A LOCAL FORD DEALERSHIP WHO SAID THAT HE IS NOT AWARE OF ANY ISSUES SIMILAR TO MINE.....I FIND IT A LITTLE HARD TO BELIEVE THAT I AM THE ONLY PERSON IN MY AREA WITH THIS PROBLEM. I SUGGESTED HE LOOK AT THE FORUM. I HAVE 3 CHILDREN AND CANNOT BELIEVE THAT THE POWERS THAT BE AT FORD HAVE NO CONCERN FOR OUR SAFETY, THE SAFETY OF OTHER DRIVERS ON THE ROAD, THEIR REPUTATION AND REFUSE TO STAND BEHIND A PRODUCT THAT REPORTEDLY WON SAFETY AWARDS. VERY UNFORTUNATE. I HOPE THE THOUSANDS OF POSTINGS ON THE MULTITUDE OF FORUMS REACHES SOMEONE AT FORD (BEFORE SOMEONE IS KILLED) WHO HAS A CONSCIENCE AND IS CONCERNED ABOUT THE SAFETY OF TH

Steering
Filed Oct 10, 201223,000 milesWI

POWER STEERING WENT OUT. SERVICE POWER STEERING MSG ALONG WITH SERVICE ADVANCETRAC MSG CAME UP ON DASH. TOOK CAR TO DEALER NEXT MORNING( SATURDAY 10/6/2012) STEERING STILL NOT WORKING AND SERVICE MESSAGES STILL ON DASH. SERVICE WRITER MOVED CAR LATER THAT DAY BECAUSE THEY DID NOT HAVE A TECHNICIAN LOOK AT IT. HE STATED WHEN HE MOVED THE CAR THE STEERING WAS NOT WORKING(PROBLEM EXISTED) . CAR SAT AT DEALER UNTIL MONDAY 10/8 THEY CALLED AND SAID IT WAS WORKING PROPERLY AND THEY COULD NOT FIND A PROBLEM...THEY WOULD DRIVE IT AND SEE IF THEY COULD REPLICATE THE PROBLEM. IT IS NOW WEDNESDAY 10/10 AND THEY SAY THEY HAVE NOT BEEN ABLE TO DUPLICATE THE STEERING PROBLEM. THEY DON'T KNOW HOW TO HELP ME.....SERVICE MANAGER SAID FORD WILL NOT LET THEM REPLACE PARTS ON A TRIAL AND ERROR BASIS.... BEFORE THEY CAN REPLACE A PART THEY MUST BE ABLE TO CONFIRM IT IS BAD.....THIS IS VERY DANGEROUS. THE CAR CANNOT BE DRIVEN SAFELY IF THIS HAPPENS AGAIN. *TR

Structure › Body › Door
Filed Oct 9, 201249,000 milesOH

THE INTERIOR DOOR HANDLE ON THE DRIVERS SIDE DOOR (AND OTHER DOORS AS I HAVE READ), BREAKS AT THE POINT OF CONTACT WITH THE SPRING RELEASE. ONCE THE HANDLE HAS BROKEN THE DOOR CANNOT BE OPENED FROM THE INSIDE. OCCUPANTS MUST ROLL DOWN A WINDOW AND OPEN THE DOOR FROM THE OUTSIDE, EFFECTIVELY TRAPPING THE OCCUPANT INSIDE THE VEHICLE SHOULD THE WINDOWS NOT ROLL DOWN. *TR

Fuel/Propulsion System
Filed Oct 9, 201255,000 milesMI

WHILE DRIVING MY 2010 3.0 FORD FUSION ON SECONDARY ROADS, THE CAR SUDDENLY LOST POWER. AFTER 5 MINUTES, IT COULD BE RESTARTED AND DRIVEN BUT AFTER APPROXIMATELY 30 SECONDS, IT WOULD LOSE POWER AGAIN AND COAST TO A STOP. IT STRANDED MY WIFE AND DAUGHTER UNTIL TOWED TO A DEALER. THE DEALER DIAGNOSED A BAD THROTTLE BODY, AND CHARGED APPROXIMATELY $700.00 TO REPLACE THE PART AND PERFORM A RECOMMENDED FUEL SYSTEM CLEANING. REPEATED EMAIL TO FORD CUSTOMER SERVICE RESULTED IN A DENIAL OF RESPONSIBILITY BECAUSE THEY WERE UNDER NO WARRANTY OR RECALL OBLIGATION. I SPOKE WITH A SERVICE WRITER WHO TOLD ME THAT THIS PROBLEM APPEARED TO BE CONSISTENT FOR FUSIONS. *TR

Power Train
Filed Oct 8, 2012190,000 milesOH

THIS IS MY SECOND COMPLAINT IN AS MANY DAYS - ABOUT THE EXACT SAME PROBLEM. THIS INCIDENT HAPPENED TWO DAYS AFTER THE FIRST ONE. TRAVELING ON A CITY STREET APPROXIMATELY 15-20 MPH AND THE CAR SUDDENLY LOSES ALL ACCELERATION AND THE WRENCH LIGHT APPEARS. I WAS ABLE TO PUTTER TO THE SIDE OF THE ROAD AND SHUT THE CAR OFF. WHEN I RESTARTED IT, IT RAN FINE. IT GOES TO THE DEALER TODAY FOR INSPECTION, WHERE I SUSPECT I'LL GET THE SAME RESPONSE THAT MOST EVERY ONE ELSE GETS - THAT THE PROBLEM COULDN'T BE RE-PRODUCED. WHAT WILL IT TAKE TO GET A RECALL FROM FORD ABOUT THE DEFECT IN THEIR DESIGN? FATAL ACCIDENTS?? THAT'S A PRETTY HIGH PRICE TO PAY BEFORE THEY'RE FORCED TO CORRECT THEIR PRODUCT. *TR

Power Train
Filed Oct 8, 201245,353 milesTX

DEFECTIVE THROTTLE BODY CAUSES CAR TO LOSE POWER. *TR

Vehicle Speed Control
Filed Oct 8, 201290,000 milesNY

75 WHILE DRIVING AT HIGHWAY SPEED CAR WOULD STOP BEING RESPONSIVE TO THE ACCELERATOR PEDAL BEING DEPRESSED. THE CAR WOULD GO INTO LIMP MODE AND SHAKE VIOLENTLY. THE OBD SYSTEM'S & THE WRENCH(POWERTRAIN LIGHT BECAME ILLUMINATED . I PROCEEDED TO PULL OFF ON TO THE SHOULDER OF THE ROAD AND TURNED THE CAR OFF. LIGHTS RESET AND CAR WOULD RUN OKAY. THIS OCCURRED 12 TIMES PRIOR TO THE OBD CODES COULD BE DETERMINED. CODE P2111 AND VARIOUS RELATED CODES. THROTTLE BODY STUCK OPEN. THIS PROBLEM COULD POTENTIALLY HAVE CAUSED A FATAL COLLISION IN HEAVY TRAFFIC. *TR

Visibility › Sun/Moon Roof Assembly
Filed Oct 8, 201266,000 milesTN

MY 2010 FORD FUSION HAS A POWER SUNROOF AND ONE DAY, WHEN I TRIED TO CLOSE THE SUNROOF, IT WOULD NOT CLOSE ALL THE WAY. AFTER INSPECTION, I VERIFIED THAT A PIECE OF PLASTIC HAD BROKEN OFF THE SUNROOF RAIL THAT IS CRITICAL TO PUSHING DOWN THE AUTOMATIC WIND DEFLECTOR. THE WIND DEFLECTOR STAYS UP AND THE SUNROOF RUNS INTO IT DIRECTLY, PREVENTING IT FROM CLOSING PROPERLY. AFTER DETAILED INSPECTION, THERE ARE SEVERAL CRACKS IN THE ROOF RAIL PLASTIC AND MUST BE REPLACED ENTIRELY. THIS REPAIR WILL COST MORE THAN $1,000 AND I HAVE NOT EVEN REACHED 70,000 MILES YET. I ALSO HARDLY EVER USE THE SUNROOF. *TR

Seats
Filed Oct 8, 201265,000 milesTN

MY DRIVERS SEAT FEATURES ALL POWER CONTROLS. THE INCIDENT IS THAT MY DRIVERS SEAT LOST CONTROL OF THE UP AND DOWN MOTION. WHEN YOU PRESS THE BUTTON ON THE SEAT TO MOVE THE LOWER SECTION OF THE SEAT UP OR DOWN, IT MAKES NOISE (LIKE THE MOTOR IS OPERATING) BUT THE SEAT DOES NOTHING. AFTER CAREFUL INSPECTION, I FOUND OUT THAT FORD USES PLASTIC GEARS UNDER THE SEAT AND ONE OF THE PLASTIC GEARS HAS A BROKEN TOOTH. THIS CAUSES THE SEAT MOTOR TO RUN BUT NOT ACTUALLY TURN THE GEAR TO MOVE THE SEAT IN EITHER DIRECTION. THIS GEAR SET IS NOT REPLACEABLE OR SERVICEABLE AND THE OWNER MUST EITHER REPLACE THE BOTTOM RAILS OF THE SEAT OR PURCHASE AN ENTIRELY NEW SEAT - BOTH ARE COSTLY REPAIRS FOR NOT EVEN HAVING 70,000 MILES ON THE VEHICLE AT THAT TIME. *TR

Fuel/Propulsion System
Filed Oct 6, 201260,000 milesCA

TRAVELING ON THE STREET AT ABOUT 40 MPH, CAR SHUDDERED TO A STOP. ENGINE LIGHT CAME ON. HAD CAR TOWED HOME. CAR STARTED THE NEXT DAY. CAREFULLY DROVE THE CAR TO THE FORD DEALER. THEY REPLACED THE THROTTLE BODY. THE THROTTLE BODY SHOULD NOT BE FAILING AT 60000 MILES. THIS SHOULD BE A RECALL. *TR

Engine
Filed Oct 5, 201289,000 milesVA

AT 11:45 PM, I WAS TRAVELING WEST ON I-64, AT 68 MPH, WHEN MY CAR QUICKLY DECELERATED. DESPITE MY APPLYING MORE GAS, MY CAR CONTINUED TO LOSE POWER RAPIDLY AND BEGAN SHUDDERING. IT WAS THEN THAT THE "WRENCH" WARNING LIGHT CAME ON. I IMMEDIATELY PULLED OVER TO THE SIDE OF THE ROAD, TURNED MY VEHICLE OFF AND PUT MY HAZARD LIGHTS ON. I WAITED FOR A 5 MINUTES BEFORE STARTING THE CAR AGAIN. THE CAR STARTED ROUGHLY BUT DID NOT HAVE ANY POWER AND COULD/WOULD NOT ACCELERATE. IT WAS AT THIS TIME THAT BOTH THE WRENCH AND ENGINE WARNING LIGHTS CAME ON. AGAIN I TURNED OFF THE CAR AND WAITED. AFTER ANOTHER 10-15 MINUTES, I TURNED THE CAR ON AGAIN. THIS TIME IT STARTED WITHOUT INCIDENT. THE WRENCH WARNING LIGHT DID NOT COME BACK ON BUT THE ENGINE LIGHT REMAINED ON. I KEPT MY HAZARD LIGHTS ON AND REMAINED IN THE BREAKDOWN LANE WHILE I DROVE APPROXIMATELY 5 MILES TO THE CLOSEST EXIT OFF THE INTERSTATE WHERE I PROMPTLY PARKED MY CAR. *TR

Power Train
Filed Oct 5, 201219,000 milesOH

I OWN A 2010 FORD FUSION WITH 19000 MILES. I HAVEN'T EVEN HAD IT A MONTH YET. IT IS A CERTIFIED PRE-OWNED VEHICLE. DRIVING HOME FROM WORK YESTERDAY, I STOPPED IN A LINE OF TRAFFIC AT A RED LIGHT. THE LIGHT TURNED GREEN AND I ACCELERATED. DURING ACCELERATION, THE CAR JERKED THEN LOST ALL FORWARD MOMENTUM AND "PUTTERED". I WAS ABLE TO "PUTTER" TO THE SIDE OF THE ROAD OUT OF TRAFFIC. I PUT IT IN PARK AND NOTICED THAT THE WRENCH LIGHT WAS LIT UP, SO I PULLED OUT THE OWNER'S MANUAL TO SEE WHAT IT MEANT...POWERTRAIN. I TURNED THE CAR OFF FOR ABOUT 5 MINUTES THEN RESTARTED IT WITH NO OTHER INCIDENTS ON MY WAY HOME. THANK GOD I WASN'T IN ANY HEAVIER TRAFFIC OR MULTIPLE LANES! FROM WHAT I'VE BEEN READING, SOME PEOPLE HAVE LOST ACCELERATION GOING 50+ MPH IN INTERSTATE/HIGHWAY TRAFFIC! IF THIS PROBLEM ISN'T ADDRESSED, AND SOON, SOMEONE WILL BE SERIOUSLY INJURED OR WORSE DUE TO A DEFECT IN FORD'S DESIGN. *TR

Steering › Hydraulic Power Assist System
Filed Oct 5, 201249,700 milesMI

ON OCTOBER 4, 2012, I WAS DRIVING MY 2010 FORD FUSION AROUND 40 M.P.H. ON A FOUR LANE STREET WHEN THE POWER STEERING FAILED/LOCKED FOR NO REASON. THE ELECTRONIC DISPLAY SAID "POWER STEERING ASSIST FAULT. SERVICE ADVANCETRAC" I DROVE STRAIGHT FOR 5 MILES AND KNEW THERE WAS A DEALER ON THE LEFT SIDE AND MANAGED A WIDE LEFT TURN INTO THE DEALERSHIP. WHEN I WAITED FOR THE REPRESENTATIVE TO COME TO MY CAR, I TURNED OFF THE ENGINE. I EXPLAINED WHAT HAPPENED AND HE ASKED TO SEE THE DISPLAY. I TURNED THE CAR BACK ON, THE DISPLAY WAS GONE AND THE POWER STEERING WAS BACK ON. I LEFT THE DEALER AND WENT ON-LINE AND FOUND NUMEROUS COMPLAINTS ABOUT THE SAME PROBLEM. I ALSO LEARNED THAT IT IS USELESS TO TAKE THE CAR TO FORD FOR SERVICE BECAUSE DEALERS CLAIM THAT THE COMPUTER IS NOT SHOWING A DIAGNOSTIC CODE AND THEY NEED TO "REPLICATE THE PROBLEM" (WHICH IS HIGHLY UNLIKELY THAT IT WILL HAPPEN WHILE AT THE DEALER). I ALSO LEARNED THAT IT HAS HAPPENED TO SOME CUSTOMERS MANY TIMES AND THERE IS NO WARNING OR REASON WHY THE PS SUDDENLY FAILS. FURTHER, IT APPEARS THAT DEALERS HAVE NO IDEA HOW TO CORRECT THE PROBLEM. IT IS A SAFETY ISSUE. IT IS DANGEROUS, ESPECIALLY IF IT FAILS WHEN TRYING TO MAKE A TURN. I WENT BACK TO THE DEALER AND WAS TOLD THAT THEY NEVER HEARD OF THIS ISSUE AND IT COULD BE ANYTHING. I THEN CALLED CORPORATE HEADQUARTERS FOR FORD AND FILED A COMPLAINT. I WAS TOLD THAT THEY WOULD GET BACK TO ME TODAY, OCTOBER 5, 2012. I HAVE HEARD NOTHING. THIS NEEDS TO BE INVESTIGATED IMMEDIATE

Structure › Body
Filed Oct 4, 201250,000 milesMI

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE ENTERING THE VEHICLE THE INTERIOR DRIVERS SIDE DOOR HANDLE DETACHED. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE DOOR HANDLE NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 50,000.

Power Train
Filed Oct 3, 201251,000 milesGA

WRENCH LIGHT COMES ON, CAR KICKS OUT OF GEAR INTO IDLE MODE, WILL NOT ACCELERATE, SHAKES VIOLENTLY. I WAS ABLE TO COAST TO SIDE OF ROAD AND TURN OFF ENGINE. RESTARTED ENGINE WITH LONGER THAN NORMAL CRANKING TIME. GEAR CHANGES (AUTOMATIC) CONTINUES TO BE SLUGGISH AND HAPPENS AT HIGHWAY AND CITY SPEEDS. *TR

Power Train
Filed Oct 1, 201230,300 milesAL

WRENCH LIGHT COMES ON, CAR KICKS OUT OF GEAR INTO IDLING MODE, WILL NOT ACCELERATE, SHAKES VIOLENTLY. PULL OVER, TURN IT OFF, RESTART IT WITH NO PROBLEMS. SLUGGISH GEAR CHANGES (AUTOMATIC) HAPPENS AT TOWN AND HIGHWAY SPEED. *TR

Fuel/Propulsion System
Filed Oct 1, 201239,000 milesCA

THROTTLE BODY MALFUNCTIONS WHILE CAR IS AT SPEED. THE "WRENCH" LIGHT APPEARS ON THE DISPLAY AND THEN THE CAR LOSES POWER AND BEGINS TO SHUDDER. TURNING THE CAR OFF AND RESTARTING IT RESETS THE DISPLAY AND STARTS FINE. PROBLEM IS INTERMITTENT BUT DANGEROUS AS THE CAR STOPS WORKING WHILE THE CAR IS GOING ANYWHERE FROM 25 TO 45 MPH. *TR

Engine
Filed Sep 26, 201227,150 milesNJ

I PULLED OUT OF MY WORKS PARKING LOT AND GOT 50 FT. CAR BEGAN TO SLOW DOWN, SHAKE/ VIBRATE VIOLENTLY, AND EMERGENCY WRENCH LITE LIT UP. WHILE DRIVING AND WHILE IN PARK, IT SHOOK. I WENT TO PULL OFF TO THE SIDE OF THE RODE SAFELY. THANK GOOD NESS I WAS ON A DOWNHILL AND COULD COAST TO A SIDE ROAD (BUT STILL NOT SAFE WHERE I WAS). ONCE I WAS PULLED OFF MAJOR ROAD, I PUT THE CAR IN PARK. I TURNED THE CAR OFF AND WAS TOO AFRAID TO DO ANYTHING ELSE. I CALLED FOR A TOW. 24 HOURS LATER, I WAS TOLD MY CAR'S COMPUTER CODE SAID IT HAD A BAD THROTTLE BODY. IT WAS REPLACED WITH A BRAND NEW, REVISED THROTTLE BODY - UNDER WARRANTY WHICH ENDS IN 37 DAYS. IT HAPPENS TO MANY FORD FUSIONS. IT'S TIME FOR FORD TO OWN UP AND SEND OUT THE RECALL NOTICES BEFORE SOMEONE GETS HURT/KILLED. *TR

Power Train
Filed Sep 25, 201245,467 milesWI

I HAVE A 2010 FUSION. I PURCHASED THE CAR AS A CERTIFIED PRE-OWNED. THE CAR STALLED 6 TIMES ON THE WAY HOME LAST NIGHT. THE WRENCH LIGHT WOULD GO ON AND THERE WAS NO THROTTLE RESPONSE. THE CAR WOULD SHAKE AND SPUTTER. I WOULD SHUT THE CAR OFF AND RESTART AND COULD PROCEED FOR A SHORT DISTANCE. THE LAST TIME IT STALL ON THE FREEWAY ON RAMP. I TOOK IT IN AND LET THE DEALER KNOW WHAT HAD OCCURRED AND THEY CALLED BACK INDICATING IT IS THE THROTTLE BODY. I AM OUT OF MANUFACTURERS WARRANTY. THE COST IS $500. THE POWER TRAIN SYSTEM IS COVERED BUT THE THROTTLE BODY IS NOT (EVEN THOUGH THE THROTTLE BODY CAUSES THE POWER TRAIN TO GO INTO STALL)? AT WHAT POINT WILL THEY MAKE THE CHOICE THAT THE THROTTLE BODY THAT IS IN THESE CARS ARE NOT UP TO PAR AND A SAFETY HAZARD AND MAKE IT A RECALLED ITEM? *TR

Power Train
Filed Sep 25, 201251,121 milesTX

I WAS SLOWING TO A STOP WHEN MY CAR SHUDDERED AND THE ENGINE SEEMED TO DIE. I HAD A ERROR SYMBOL FOR THE TRANSMISSION AND THE ENGINE HAD NO MORE POWER. IT WAS STUCK IN IDLE NOW EVEN THOUGH I WAS JUST DOING 35 MILES PER HOUR COMING TO A STOP. AS I FINALLY BRAKED TO A STOP THE ENGINE WAS SURGING, BUT WHEN I PRESSED THE GAS PEDAL, NOTHING HAPPENED TO THE ENGINE, IT WAS AS IF IT WAS JUST TURNED ON AND PLACED IN DRIVE ONLY. I DIDN'T KNOW WHAT TO DO, I HAD TO GET THROUGH 2 INTERSECTIONS ON IDLE SPEED ONLY. I FINALLY PULLED OVER PAST THE INTERSECTIONS AND TURNED MY CAR COMPLETELY OFF. I THEN TURNED IT BACK ON AND IT WAS WORKING NORMALLY. I TOOK IT TO THE FORD DEALERSHIP, WHO TOLD ME THIS IS COMMON AFTER A NEW BATTERY IS PLACED IN THESE FUSIONS. THEY NOTICED MY RECENTLY PURCHASED USED CAR (PURCHASED ABOUT A MONTH BEFORE THIS) HAD A BRAND NEW BATTERY IN IT. THEY TOLD ME WITH A NEW BATTERY, THE CARBON BUILDS UP DRAMATICALLY AND DAMAGES THE THROTTLE BODY. SO I NEED TO BUY A NEW THROTTLE BODY AND HAVE THE CARS ACCELERATION COMPUTER REPROGRAMMED. AND THIS MIGHT HAPPEN EVERY TIME I GET A NEW BATTERY? PLEASE INVESTIGATE THIS OCCURRENCE WITH OTHER FORD DEALERSHIPS. I HAVE READING THIS SAME STORY ALL OVER THE WEB. WHY DOESN'T FORD DO SOMETHING TO CORRECT THIS ISSUE? *TR

Power Train
Filed Sep 25, 201248,595 milesSC

I RECENTLY BOUGHT A 2010 FORD FUSION WITH 45000.00 MILES ON IT. AFTER HAVING OWNED IT FOR ONLY ABOUT 2.5 MONTHS I AM HAVING PROBLEMS. WHILE DRIVING DOWN A 4 LANE HIGHWAY AT 55 MILES PER HOUR IT ALMOST STOPS IN THE MIDDLE OF THE HIGHWAY AND WILL NOT ACCELERATE. IT DOES THIS WITH NO WARNING. I AM ABLE TO PULL OVER TO THE SHOULDER AND THE CAR BEGINS TO SHAKE AS I COME TO A COMPLETE STOP. ONCE I TURN THE CAR OFF THE WRENCH LIGHT GOES OUT I AM ABLE TO START IT BACK UP. IT HAS HAPPENED SEVERAL MORE TIMES. TODAY IT HAPPENED IN THE MIDDLE OF A BUSY INTERSECTION. THE FORD DEALERSHIP IN MY AREA WHEN I CALLED SAID IT WOULD BE HARD TO DIAGNOSE BECAUSE THE PROBLEM IS INTERMITTENT. BY READING THE COMPLAINTS FROM EVERYONE ON THE 2010 FORD FUSION THIS A COMMON PROBLEM WITH THIS MODEL. THE ISSUE SEEMS TO BE THE THROTTLE BODY. MY FEAR IS THAT SOMEONE WILL SLAM INTO MY CAR NOT REALIZING IT HAS STOPPED IN THE ROAD. I REALLY THINK IT IS A SAFETY ISSUE AND CANNOT BELIEVE WITH BEING SUCH A WIDE SPREAD PROBLEM FORD HAS NOT DONE SOMETHING TO CORRECT IT BEFORE SOMEONE IS INJURED FROM WHAT APPEARS TO BE A DEFECTIVE PART THEY HAVE PUT ON THEIR CARS. *TR

Power Train
Filed Sep 25, 201276,800 milesNC

I WAS TRAVELING DOWN THE HIGHWAY WHEN MY CAR STOPPED GETTING POWER WHEN I PRESSED THE GAS. A YELLOW WRENCH WARNING DASH LIGHT CAME ON, THE CAR STARTED SHAKING AND HAD NO POWER WHEN TRYING TO ACCELERATE TO GET OVER A LANE TO GET OFF THE ROAD TO AVOID AN ACCIDENT. I LUCKILY GOT OVER WITH MY HAZARD LIGHTS ON AND COASTED TO THE SHOULDER WHERE THE CAR FINALLY STOPPED BUT DID NOT SHUT OFF OR DIE. THE CAR IDLED AND CONTINUED TO SHAKE SO I POPPED THE HOOD AND CHECKED THE TRANSMISSION FLUID LEVEL. THE LEVEL WAS SLIGHTLY LOW WHICH WAS STRANGE CAUSE I HAD TO ADD HALF A QT OF TRANS FLUID THE MONTH BEFORE BECAUSE THE SHIFTING WAS ROUGH. THE FLUID WAS VERY DARK COLORED AND SMELLED SCORCHED. I SHUT THE VEHICLE OFF AND LET IT SIT FOR ABOUT 10 MINUTES THEN I CHECKED THE OIL, OK. I TURNED THE CAR BACK ON, ADDED A LITTLE MORE TRANS FLUID AND THE CAR SEEMED TO BE OK TO GET ME THE REST OF THE WAY TO WORK. I LEFT IT IN A PARKING LOT FOR THE NIGHT AND RETURNED TO CHECK IT OUT IN THE LIGHT. I JACKED IT UP AND FOUND SOME FLUID SLOWLY COMING OUT OF THE PLACE WHERE THE AXLE GOES INTO THE TRANSMISSION. I CALLED THE FORD SERVICE CENTER, EXPLAINED WHAT HAPPENED AND EXPLAINED WHAT I FOUND. I HAD THE RECALL FOR THE TRANSMISSION DONE IN 2011 FOR FORD FUSION 2010S BUT THE ROUGH SHIFTING HAS BEEN A PROBLEM SINCE I BOUGHT IT. I HAVE HAD CONSTANT TROUBLE WITH THE TRANSMISSION SHIFTING ROUGH AND NOW LOSING ALL POWER WHILE DRIVING ON THE HIGHWAY AT 55MPH. IT ALMOST CAUSED AN ACCIDENT. MY CAR IS NOW AT 76,800 MILES

Vehicle Speed ControlCrash1 injured
Filed Sep 24, 201236,000 milesCA

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT WAS IN TRAFFIC AND NEITHER THE BRAKE PEDAL NOR THE ACCELERATOR PEDAL WAS DEPRESSED WHEN THE VEHICLE BEGAN TO ROLL FORWARD. IMMEDIATELY, THE VEHICLE ABNORMALLY ACCELERATED TO 35 MPH. THE CONTACT ATTEMPTED TO CONTROL THE UNINTENDED ACCELERATION BUT THE STEERING WHEEL AND THE BRAKES HAD BECOME OPERABLE. AS A RESULT, THE CONTACT CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY AND THE FRONT DRIVER SIDE SEAT BELT DID NOT RESTRAIN THE CONTACT PROPERLY. THE CONTACT SUSTAINED A FRACTURED TOE, A BRUISED STERNUM AND BRUISING TO THE FOREHEAD. THE POLICE REPORTED TO THE SCENE AND A POLICE REPORT WAS FILED. THE CONTACT WAS TRANSPORTED TO THE HOSPITAL VIA AMBULANCE. THE POLICE INSPECTED THE VEHICLE BUT COULD NOT DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS TOWED TO A COLLISION CENTER AND THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE MANUFACTURER ADVISED THE CONTACT THAT AN ENGINEER WOULD BE SENT TO INSPECT THE VEHICLE. PRIOR TO THE CRASH, THE CONTACT NOTICED SLIGHT SURGING AND HAD TAKEN TO THE VEHICLE TO THE DEALER FOR DIAGNOSTIC TESTING WHERE THE TECHNICIAN RECALIBRATED THE COMPUTER. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 36,000.

Engine
Filed Sep 22, 201247,000 milesGA

I WAS DRIVING MY 2010 FUSION DOWN THE HIGHWAY WHEN THE CAR BEGAN TO LOSE POWER AND THE CHECK ENGINE LIGHT CAME ON. THE RPM'S INCREASED WHEN I PRESSED THE GAS PEDAL, BUT THE CAR CONTINUED TO SLOW DOWN. LUCKILY, I WAS ABLE TO PULL OVER TO THE SHOULDER. AFTER SHUTTING THE CAR OFF AND WAITING A MINUTE, I WAS ABLE TO RESTART AND CONTINUE WITH NO ISSUES. IT HAPPENED AGAIN 2 DAYS LATER. AFTER RUNNING A GOOGLE SEARCH, I FOUND THAT THERE ARE PLENTY OF OTHER FUSION OWNERS WITH THE SAME ISSUE. I HOPE FORD IS ABLE TO RECTIFY THIS ISSUE BEFORE SOMEONE GETS HURT. *TR

Vehicle Speed Control
Filed Sep 21, 201274,300 milesMS

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 55 MPH AND ATTEMPTING TO ACCELERATE, THE VEHICLE WOULD NOT RESPOND. THE VEHICLE STARTED TO SHAKE WHILE DECELERATING. THE CONTACT STOPPED THE VEHICLE AS THE WRENCH WARNING LIGHT ILLUMINATED AND THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE FAILURE COULD BE RELATED TO THE THROTTLE BODY HOWEVER, A DIAGNOSTIC WAS NOT PERFORMED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 74,300.

Power Train
Filed Sep 20, 201247,000 milesWI

ON WAY HOME FROM WORK, DRIVING FOR 30 MILES, GOING 50 MPH, UPON CHANGING LANES, THE ACCELERATION DIED. WRENCH LIGHT CAME ON. I WAS ABLE TO PULL OVER ON THE HIGHWAY. THANKFULLY, JUST GOT THROUGH THE EIGHT MILES OF CONSTRUCTION WITH NO SHOULDER AND ONLY ONE LANE. IF IT HAPPENED THEN, I COULD HAVE CAUSED AN ACCIDENT OR AT LEAST ANGERED QUITE A FEW PEOPLE ON THEIR WAY HOME FROM WORK BY STOPPING TRAFFIC WITH NO WAY TO GET AROUND ME. AS THE CAR WAS IDLING, THE TACH WAS JUMPING ALL OVER THE PLACE, SO I PUT IT IN PARK AND SHUT THE CAR OFF. WAITED A FEW MINUTES, STARTED THE CAR AND WAS ABLE TO DRIVE THE ADDITIONAL MILE HOME. CALLED THE DEALERSHIP TO HAVE THIS CHECKED OUT. CANNOT GET IN FOR SEVERAL DAYS. HOLDING MY BREATH DRIVING IT BACK AND FORTH TO WORK ON MAJOR HIGHWAYS UNTIL THEN. MY FIRST MAJOR DISAPPOINTMENT WITH FORD FOR NOT RECALLING THIS ISSUE. *TR

Engine
Filed Sep 18, 201236,604 milesNY

THE CAR BASICALLY STALLED WITHOUT TURNING OFF. THE "WRENCH" LIGHT TURNED ON AND THE CAR LOST ALL POWER AND THE ACCELERATOR WAS UNRESPONSIVE. THE CAR WOULD ONLY GO 2 MPH. ONCE STOPPED AND PLACED IN PARK, THE CAR IDLED VERY ROUGH. THEN TURNED OFF THE CAR. WHEN RE-STARTING THE CAR IT STARTED POORLY, BUT ONCE STARTED THE WRENCH LIGHT WAS OFF. THE CAR THEN DROVE NORMALLY. THIS HAPPENED 3X THAT DAY. I AM LUCKY I DID NOT GET INTO AN ACCIDENT WHEN I LOST ALL POWER AND HAD TO PULL OVER. FORD WILL NOT FIX IT CITING THEY CANNOT SEE THE CODE. I AM AFRAID TO DRIVE THIS CAR FOR FEAR OF AN ACCIDENT. *TR *JS

Steering
Filed Sep 17, 201230,000 milesOH

LOST POWER STEERING. HAS HAPPENED THREE TIMES SINCE. *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2010 Ford Fusion → · Every Fusion year → · How the figures are calculated →