AS I ACCELERATED FROM A RED LIGHT, THE CAR SPUTTERED AND SEEMED TO STALL. THE WRENCH LIGHT FLASHED ON BUT DIDN'T STAY ON. SINCE IT DROVE FINE AFTER THAT, WE DIDN'T TAKE IT IN. ABOUT A MONTH LATER, IT HAPPENED AGAIN. I RESEARCHED IT ONLINE AND REALIZED MANY PEOPLE ARE HAVING THE SAME PROBLEM. WE CALLED FORD AND SCHEDULED AN APPOINTMENT. IT HAPPENED 6 TIMES IN A 20 MINUTE DRIVE BEFORE WE GOT IT. FORD REPLACED (AT A CHARGE TO US!) THE THROTTLE BODY AND IT HAS BEEN FINE SINCE. *TR
2010 Ford Fusion complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2010 record →
AT ANY GIVEN TIME, USUALLY WHEN WE ARE DRIVING THE CAR OVER 25 MILES AN HOUR, THE CAR WILL ABRUPTLY STUTTER AND THEN STALL. THIS IS A VERY DANGEROUS SITUATION SINCE WHEN I AM ON THE INTERSTATE, THE VEHICLE WILL TURN OFF WHILE WE ARE IN HEAVY TRAFFIC. WE HAVE RESEARCHED THIS ISSUE AND SEVERAL HUNDRED OWNERS HAVE THE SAME PROBLEM WHICH APPEARS TO BE WITH THE THROTTLE BODY ASSEMBLY. WE CALLED FORD AND THEY SAID THAT WE NEED TO TAKE IT IN. FOR A POTENTIAL SERIOUS DANGEROUS SITUATION, THERE WAS A LACK OF CARE AND CONCERN ON THEIR PART. I BELIEVE THAT SOMEONE SHOULD INVESTIGATE THE STALLING OF THIS VEHICLE AND MANDATE THAT FORD RESOLVE THIS PROBLEM. *TR
TL* THE CONTACT OWNS A 2010 FORD FUSION SPORT. THE CONTACT STATED THAT THE VEHICLE STALLED IMMEDIATELY AFTER BEING STARTED. THE VEHICLE WOULD SURGE AND SHAKE ABNORMALLY. THE FAILURE OCCURRED WITHOUT WARNING. IN ADDITION, THE TACHOMETER WOULD SPORADICALLY INCREASE AND DECREASE RAPIDLY. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS INSPECTED BY A DEALER HOWEVER, THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A COMPLAINT WAS FILED. THE FAILURE MILEAGE WAS 45,000. THE CURRENT MILEAGE WAS 51,075.
THIS PROBLEM HAS HAPPENED MULTIPLE TIMES. WHEN I HIT THE GAS AFTER SLOWING DOWN, THE VEHICLE WILL NOT MOVE. I WILL HAVE TO JAM DOWN ON THE GAS PEDAL BEFORE IT DOES ANYTHING. AT THAT POINT, THE RPM'S FLY UP AND THE CAR WILL FINALLY START MOVING. IT IS INEVITABLE THAT THIS WILL CAUSE ME TO GET INTO A CAR ACCIDENT AND EVEN POSSIBLY KILLED ONE DAY. THERE HAVE BEEN SEVERAL TIMES WHERE I HAVE BEEN JUST SHY OF GETTING SLAMMED INTO BY ONCOMING TRAFFIC AS I TURN IN FROM OF THEM CAUSE MY VEHICLE IS NOT MOVING. ALSO THERE HAVE BEEN THREE INSTANCES IN WHICH THE CAR WILL TOTALLY STOP MOVING. THE CAR IS ON, BUT IT WILL NOT GO. I WILL HIT THE GAS AND NOTHING HAPPENS. I HAVE TO SHUT THE CAR COMPLETELY OFF AND THEN BACK ON AGAIN IN ORDER TO GET IT TO MOVE. I HAVE COMPLAINED TO THE DEALERSHIP SEVERAL TIMES ABOUT PROBLEMS WITH MY VEHICLE AND NOTHING EVER GETS DONE.THIS IS EXTREMELY DANGEROUS AND I FEAR FOR MY LIFE CAUSE OF THIS PROBLEM THAT CONTINUES TO GO UNHEEDED BY THE DEALERSHIP. *TR
ON THREE SEPARATE OCCASIONS AROUND THE INCIDENT DATE, MY 2010 FUSION HAD A SUDDEN LOSS OF POWER ACCOMPANIED BY A ROUGH IDLE. THE "WRENCH LIGHT" CAME ON DURING EACH INCIDENT. EACH TIME I MOVED THE CAR TO THE SIDE OF THE ROAD, SHUT IT DOWN AND RESTARTED IT. EACH RESTART TOOK A PROLONGED TIME BEFORE THE ENGINE WOULD TURN OVER. AFTER EACH RESTART, THE CAR RAN FINE. THE FIRST TIME THE INCIDENT HAPPENED I HAD A VEHICLE BEHIND ME AND WAS NEARLY REAR ENDED. I ENDED UP TAKING THE CAR TO THE DEALERSHIP FOR REPAIR. DEALERSHIP WAS UNABLE TO DUPLICATE THE PROBLEM. GIVEN THE INFORMATION ABOUT THE MALFUNCTION SYMPTOMS AS WELL AS THE TRIGGERING OF THE "WRENCH LIGHT" I WAS ABLE TO PROVIDE, THE SERVICE ADVISOR ALONG WITH THE LEAD TECHNICIAN AGREED THAT THE THROTTLE BODY WAS THE LIKELY PROBLEM AND PERFORMED THE REPAIR. DUE TO THE FACT THE CAR WAS APPROX. 3 MONTHS PAST THE 3YRS OF THE 3YRS/36K WARRANTY IT WAS NOT COVERED. THIS REPAIR WAS ALSO NOT COVERED BY THE EPA OR POWER TRAIN WARRANTY NOR WAS IT A COVERED PART ON MY EXTENDED WARRANTY. THIS RESULTED IN A REPAIR BEING PAID OUT OF POCKET. IT DOES SEEM LIKELY THAT FORD MOTOR CO. IS AWARE OF THIS PROBLEM AS THE REPLACEMENT THROTTLE BODY HAS AN UPDATED PART NUMBER (PART # DS7Z9E926A) FROM THE ORIGINAL LISTED PART. THIS INFORMATION ABOUT THE UPDATED PART NUMBER WAS PROVIDED BY THE SERVICE ADVISOR AT THE DEALERSHIP. IN ADDITION TO THE THROTTLE BODY BEING REPLACED, AN UPDATE TO THE VEHICLE COMPUTER WAS ALSO REQUIRED. SINCE THE WRITING OF THIS COMPLAI
VEHICLE LOST POWER WHILE ACCELERATING. WRENCH ICON CAME ON. WAS ABLE TO PULL OVER TO SHOULDER. CAR SHUTTERED WHEN TURNED OFF. WAS ABLE TO RESTART AND DRIVE HOME. DIAGNOSIS: MASS AIR FLOW SENSOR. 3 WEEKS LATER IT HAPPENED AGAIN BUT THIS TIME WAS NOT ABLE TO RESTART. COULD COAST AT 12 MPH BUT WHENEVER ACCELERATOR WAS PUSHED CAR SHUTTERED AND LOST POWER. DIAGNOSIS: THROTTLE BODY AND COIL. *TR
I WAS DRIVING THROUGH A BUSY INTERSECTION WHEN THERE WAS NO THROTTLE RESPONSE AT ALLL. I MANAGED TO PULL OVER TO THE SIDE OF THE ROAD AND SHUT ENGINE OFF. WAITED A FEW MINUTES AND RESTARTED ENGINE AGAIN. HAD NO PROBLEMS FOR THE REST OF THE DAY. THAT EVENING ME AND MY YOUNG SON WERE GOING OUT FOR DINNER WHEN I TRIED TO MERGE INTO FAST MOVING TRAFFIC THE THROTTLE RESPONSE WAS NOT THERE. I HAD TO SWERVE SHARPLY TO THE RIGHT TO AVOID BEING REAR ENDED BY A SEMI-TRUCK GOING 65 MILES AN HOUR. NEEDLESS TO SAY I HAD THE VEHICULE TOWED TO THE DEALER FOR REPAIRS. THE 3 YEAR WARRENTY HAD EXSPIRED BUT THE VEHICULE ONLY HAD 25000 MILES ON IT.I WAS QUOTED AROUND $600 FOR REPLACEMENT OF THE THROTTLE BODY. THIS PART SHOULD NOT HAVE FAILED WITHIN THE AMOUNT OF MILES THAT WEE ON IT. I FEEL THAT FORD MOTOR COMPANY KNOWS ABOUT THIS PROBLEM AND IS WAITING FOR SOMEONE TO LOSE THEIR LIFE BEFORE THEY HAVE A RECALL ON THE PART. *TR
I WAS TURNING OUT OF MY STREET AT APPROX. 5 MPH IN MY 2010 FORD FUSION AND HEARD A CHIME LOOKED ON DASH AND IT READ "ADVANCE TRAC NEEDS SERVICE" ALSO THE LIGHTS FOR ABS, TRACTION CONTROL AND EMERGENCY BRAKE WERE ILLUMINATED. THE STEERING WHEEL GOT VERY STIFF AND I COULD NOT TURN MAKING ME HIT A CONCRETE BARRIER. CAR HAD NO WARNING BEFORE STEERING WENT OUT. PLEASE FIX THIS PROBLEM I SEE IT IS VERY COMMON FOR 2010-2012 FORD FUSIONS. CAR IS AT DEALERSHIP NOW AND HE THINKS IT MAY BE THE STEERING RACK, WHICH IS EXTREMELY EXPENSIVE TO FIX ESPECIALLY WITH 0 WARRANTY WHICH EXPIRED LAST DECEMBER. *TR
I WAS DRIVING THE CAR ON THE HIGHWAY, AND THE CAR ENGINE DIED. I WAS IN THE MIDDLE LANE AND HAD TO COAST TO THE RIGHT SHOULDER IN HEAVY TRAFFIC. I TOOK MY CAR TO MY MECHANIC SINCE THE CAR WAS NO LONGER UNDER WARRANTY. HE CLEANED THE INJECTORS AND THROTTLE BODY. IT APPEARED TO FIX THE CAR. HOWEVER, A FEW DAYS LATER THE CAR DIED AGAIN, BUT THIS TIME I WAS ON A TOLLWAY IN HEAVY TRAFFIC GOING 70 MPH. I HAD TO CLEAR ONE LANE OF TRAFFIC TO MAKE IT TO THE SHOULDER WITHOUT POWER. I HAD TO BE TOWED IMMEDIATELY BY THE TOLLWAY AUTHORITIES, BECAUSE IT IS DANGEROUS BEING STALLED ON THE SHOULDER. MY MECHANIC NOW TELLS ME THAT THE THROTTLE BODY NEEDS TO BE REPLACED. THIS IS APPARENTLY A VERY COMMON PROBLEM WITH THIS FORD. *TR
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHEN THE VEHICLE IS TURNED ON THE HEADLIGHTS COME ON BUT THE TAIL LIGHTS DO NOT COME ON UNLESS YOU TURN THE SWITCH FOR THE LIGHTS. THE CONTACT STATED THAT THEY DROVE WITHOUT TAIL LIGHTS AND GOT A TICKET. THE CONTACT HAD NOT SPOKEN TO THE MANUFACTURER. THE FAILURE MILEAGE WAS 12,260 AND THE CURRENT MILEAGE WAS 37,148. *TR
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE TAIL LIGHTS FAILED. THE CONTACT STATED THAT THE ONLY WAY THAT THE TAIL LIGHT WOULD OPERATE WOULD BE IF HE MANUALLY TURNED ON THE LIGHT SWITCH. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 38,234.
SHORTLY AFTER PURCHASING THE CAR, I STARTED EXPERIENCING A NUMBER OF PROBLEMS. THE FIRST STARTED THREE WEEKS AFTER PURCHASING IT. WHILE DRIVING ON THE INTERSTATE, DOING APPROXIMATELY 65 MPH, THE WRENCH LIGHT CAME ON IN MY CAR. NOT TOO LONG AFTER THAT THE CAR BEGIN SHAKING, SO AT THIS POINT I DECIDED TO PULL IT OVER AT A REST AREA. UPON PARKING, I NOTICED SMOKE COMING FROM THE ENGINE. TURNED THE CAR OFF AND ALLOWED IT TO SIT FOR AWHILE. WHEN I TURNED THE CAR BACK ON, THE LIGHT WAS OFF AND THE CAR WAS RUNNING FINE. I CALLED THE DEALERSHIP AND BROUGHT IT BACK THERE SO THEY COULD DRIVE IT AND SEE WHAT IS WRONG. THEY OF COURSE FOUND NOTHING. A COUPLE WEEKS LATER I BLEW MY TRANSMISSION. AFTER TAKING TWO MONTHS IN THE SHOP, I FINALLY GOT IT REPLACED. SURE ENOUGH A COUPLE WEEKS AFTER THAT, THE INCIDENT HAPPEN AGAIN. THIS TIME THEY SAID THE THROTTLE BODY NEEDED TO BE REPLACED. GOT THAT DOWN AND HAD MY CAT BACK A MONTH LATER. A MONTH AFTER THAT, THS SAME THING HAPPENED. THIS TIME, THEY SAID IT WAS SOME LINING THAT NEEDED TO BE FIXED, SO THEY DID. A COULEE DAYS AGO, THE SAME INCIDENT OCCURRED AGAIN. THIS TIME THEY ARE SAYING THE CV AXLE AND BUSHING NEED TO BE REPLACED. I BOUGHT THE CAR IN JUNE 2012 AND IT HAS SPENT MORE TIME IN THE SHOP THAN IN MY POSSESSION. NOT ONLY AM I PAYING A CAR PAYMENT FOR A CAR I DINT BARELY HAVE, BUT I AM ALSO PAYING WEEKLY FOR A RENTAL EVERYTIME IT IS IN THE SHOP. *TR
I OWN A 2010 FORD FUSION AND I HAVE BEEN HAVING PROBLEMS WITH THE BRAKE PEDAL GOING DOWN TO THE FLOOR. THE BRAKES ARE SOFT, AND THE BRAKE PEDAL IS NOT OPERATING CORRECTLY. I TOOK IT TO A SHOP TO HAVE THE BRAKES CHECK TO SEE IF I NEEDED NEW BRAKE PADS OR WHAT THE ISSUE WAS. I WAS REFERRED TO THE DEALER FOR POSSIBLE FACTORY WARRANTY BRAKE CONDITION, STATING IT HAS TSB ON BRAKE BOOSTER SWITCH, BRAKE PEDAL LEVEL SWITCH PROBLEM. I HAVE TAKEN MY CAR TO THE DEALER 3 TIMES AND THEY STATE THERE IS NOTHING WRONG WITH THE BRAKES, BUT WHEN DRIVING THE VEHICLE THE BRAKES ARE NOT OPERATING CORRECTLY. THE BRAKE PEDAL IS GOING DOWN TO THE FLOOR WHEN BRAKING IS NOT A NORMAL OPERATION, DRIVING THIS CAR IS DANGEROUS. THE BRAKES FEEL LIKE A SPONGE AND I FEAR ONE DAY THIS CAR IS NOT GOING TO STOP, AND I HAVE EXPLAINED THIS TO THE MECHANIC AT THE DEALERSHIP AS WELL AS THE MANAGER IN THE SERVICE DEPARTMENT. WELL MY FEAR ALMOST CAME TO LIGHT WHEN I HAD TO FLOOR THE BRAKES TO STOP THE CAR WHILE DRIVING ON THE HIGHWAY. I HAVE BEEN TOLD BY THE DEALERSHIP THERE IS NOTHING THEY CAN DO BECAUSE THEIR IS NO RECALL ON THE BRAKES AND THERE IS NO SERVICE COMPLAINT FROM FORD. THE ONLY ACTION TAKEN BY THE DEALERSHIP WAS TO BLEED THE BRAKES, WHICH DID NOTHING TO SOLVE THE PROBLEM. AT THIS POINT I FEEL I HAVE NO RECOURSE BUT TO PARK THE CAR UNTIL I CAN GET ANOTHER VEHICLE, BECAUSE I AM AFRAID TO DRIVE IT. *TR
PULLED INTO PARKING SLOT OF TOWNHOUSE COMPLEX. BEFORE I COULD SHIFT INTO "P" THE ENGINE RACED AND SURGED FORWARD INTO A BUILDING. I WAS STUNNED. $4600 DAMAGE TO MY CAR. $7000 DAMAGE TO BUILDING. I TOLD THE SERVICE MANAGER AT DEAN SELLERS-TROY WHERE I BOUGHT THE CAR THAT SOMETHING WAS WRONG EVERY TIME I TOOK IT IN FOR AN OIL CHANGE. HE SAID EVERYTHING WAS OK. WHEN THIS ACCIDENT HAPPENED I HAD IT TOWED TO CREST FORD IN CENTERLINE, MI. THEY INSISTED IT WAS NOT A MECHANICAL FAILURE. APPROX. 2 MONTHS LATER THE SERVICE MANAGER, [XXX], CALLED ME AND SAID THEY FOUND THE PROBLEM. THE WIRING HARNESS TO THE AIRFLOW WAS MISFIRING. (DEAN SELLERS REPLACED ONE JUST A FEW MONTHS EARLIER). [XXX] TOLD ME TO BRING IT IN AND THEY WOULD REPLACE IT AT NO CHARGE. IN THE MEANTIME MY INSURANCE COMPANY PAID OVER $11000. MY INSURANCE RATES ARE SKY HIGH AND I HAVE ABSOLUTELY NO CONFIDENCE IN THE SAFETY OF THIS CAR. I'M NEARING 72 YEARS OLD AND IT TOOK ME 3 WEEKS TO WRITE THIS COMPLAINT BECAUSE I RELIVE THE WHOLE ORDEAL ALL OVER AGAIN. I DREW MONEY OUT OF MY RETIREMENT ACCOUNT TO PAY CASH FOR THIS CAR THINKING I WOULD NEVER HAVE TO WORRY ABOUT CAR PROBLEMS AGAIN. NOW I'M STUCK WITH A CAR I'M AFRAID TO DRIVE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
I HAVE A FORD FUSION SE 2010 WITH THE SAME THROTTLE BODY FAILURES REPORTED IN THE NORTH CARLINA CONSUMERS COUNCIL REPORT FROM MARCH 19 2013. THE CAR HAS APPOXIMATELY 74000 AND PASS ITS WARRANTY. I WOULD LIKE TO KNOW WHAT CAN BE DONE TO CORRECT THE PROBLEM. ON THE NIGHT OF MARCH 29, 2013 AT APPROXIMATELY 11:30 PM I WAS DRIVING THE FORD FUSION WHEN THE CAR STARTED TO BUCK, THE RPM GAUGE WENT UP TO 6 WHILE THE CAR WAS NOT EXCEEDING 10 MPH, CAME TO A COMPLETE STOP AND THE CAR CAR WOULD NOT ACCELERATE WHILE THE WRENCH ICON WAS ON, SO I COASTED THE CAR TO A COMPLETE STOP WERE I HAD TO TURN THE CAR OFF AND THEN BACK ON TO GET THE ACCELERATION TO FULLY KICK BACK ON ALL THIS WITH MY WIFE AND TWO YOUNG CHILDREN IN THE CAR. *TR
THE TRANSMISSION FAILS TO SHIFT FROM 2ND TO 3RD GEAR AT THE PROPER TIME WHICH RESULTS IN THE CAR STUTTERING LATER AS THE PROBLEM WORSENS THE CAR STARTS HESITATING TO ACCELERATE AND THEN HARD SHIFTS WHICH JOLTS THE CAR. THIS PROBLEM PROGRESSIVELY GETS WORSE WITH INCIDENTS BECOMING MORE FREQUENT AND WITH HARSHER JOLT THAT FEEL LIKE YOUR CAR IS BEING REAR ENDED. PERMANENT DAMAGE WILL OCCUR. SINCE THE PROBLEM OCCURS AT LOWER SPEEDS IT COULD BE HAZARDOUS WHEN PULLING ON TO THE ROAD FROM A PARKING LOT OR CROSSING THE ROAD TO AND HOME OR PLACE OF BUSINESS AND WHEN ACCELERATING FROM A STOP LIGHT. *TR
MY CAR HAS BEEN MAKING A WEIRD HUM/GRIND/LOW PITCHED ROAR NOISE FOR QUITE SOME TIME NOW. I TOOK IT IN, IT WILL COST 1,800 DOLLARS TO REPLACE MY POWER STEERING RACK. BUT- APPARENTLY YOU CANT JUST BUY THE RACK, YOU MUST BUY THE WHOLE KIT (MOTOR, TIE RODS, RACK, CLAMPS, YOU NAME IT). BECAUSE ITS BEEN REDESIGNED! ...I WONDER WHY. YET THERE IS NO RECALL. FYI- IF I DIDN'T FIX, THE POWER STEERING WOULD HAVE SOON FAILED, LEAVING ME STRANDED. *TR
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE DECELERATED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER TWICE FOR DIAGNOSIS OF THE FAILURE. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 62,000. *TR
ON THE HIGHWAY WITH MY LITTLE GIRL IN THE BACK GOING 65 MPH, THEN SUDDENLY THE CAR WENT LIMP, LOST ALL POWER. I BARELY MADE IT THE SHOULDER. I WAS SO SCARED I TOOK MY DAUGHTER OUT THE CAR AND STAND HER ON THE FAR SIDE OF THE ROAD. THE CAR WAS IDLING VERY ROUGH, WITH THE SERVICE ENGINE WRENCH ON. I HAD IT TOWED, BUT I COULD HAVE SAVED SOME CASH BECAUSE AFTER RESTARTING THE CAR IT RAN FINE. THE DEALER SAID THEY COULD NOT FIND ANYTHING WRONG ' NO ERROR CODE, THEY TEST DRIVE IT AND COULD NOT DUPLICATE THE ISSUE. TURNS OUT IF YOU SHUT THE CAR OFF IT CLEARS THE ERROR CODE, HOW STUPID IS THIS! WHO IS GOING TO KEEP THE CAR RUNNING WHILE GETTING A TOW. I DROVE IT FOR ABOUT A MONTH THEN IT HAPPEN AGAIN, AND SURE ENOUGH ON THE HIGHWAY AGAIN. I TOOK IT BACK TO THE DEALER AND FROM MY RESEARCH ON THE WEB I TOLD THEM TO CHANGE THE THROTTLE BOX,' LET'S HOPE THIS FIX THE ISSUE. *TR
I WAS DRIVING THE VEHICLE IN FRONT OF DAUGHTERS SCHOOL AND BELL WENT OFF AND MESSAGE DISPLAYED STATING ADVANCED TRAC POWER STEERING DISABLED. THE POWER STEERING WAS GONE, TOOK IT TO THE DEALER THEY WANT $1800 FOR A NEW POWER STEERING RACK PLUS LABOR. SEEMS TO BE A COMMON OCCURRENCE AMONG 2010 FUSIONS. WE ARE EXPLORING OTHER OPTIONS. *TR
THE VEHICLE WILL AT TIMES APPEAR TO LOSE POWER AND GO INTO "LIMP HOME MODE". A NON-DEALER DIAGNOSTIC REVEALED A "P2111" ERROR CODE FOR "THROTTLE ACTUATOR CONTROL SYSTEM - STUCK OPEN". THIS SYMPTOM HAS OCCURRED MULTIPLE TIMES AT MULTIPLE RATES OF SPEED, RESULTING IN DANGEROUS CONDITIONS. THE DEALER HAS SO FAR REFUSED TO REPLACE WHAT APPEARS TO BE A DEFECTIVE PART. *TR
TWO DAYS AGO MY CAR STALLED WITHOUT WARNING, I LOST ALL ACCELERATION, AND THEN THE CHECK ENGINE LIGHT CAME ON. I WAS ABLE TO SAFELY PULL TO THE SIDE. I TURNED OFF THE CAR AND WAS ABLE TO START UP AFTER A FEW MINUTES. TODAY WHILE ON THE INTERSTATE, IN THE MIDDLE LANE, DURING RUSH HOUR TRAFFIC, MY ENGINE SUDDENLY STALLED AGAIN AND THE CHECK ENGINE LIGHT CAME ON. LUCKILY AGAIN, I WAS ABLE TO PUT ON MY HAZARD LIGHTS AND COAST TO THE SIDE OF THE HIGHWAY. I AM GRATEFUL TRAFFIC WAS MOVING SLOWLY AND IT DID NOT HAPPEN WHEN I WAS TRAVELING AT A FASTER SPEED. THE ENGINE STARTED BACK UP AFTER A FEW MINUTES. I WILL BE TAKING IT TO THE DEALERSHIP IN THE MORNING. *TR
MY CAR HAS BEEN CONSTANTLY SHIFTING OUT OF GEARS WHEN DRIVING. IT HAPPENS WHETHER I AM GOING 10 MPH TO 60 MPH. THE CAR WILL SLOW DOWN, JERK BACK, THAN CATCH UP TO GEAR (AUTOMATIC DRIVE). I BROUGHT THE ISSUE UP TOT THE DEALERSHIP AFTER PURCHASE OF THE USED AUTO ($20K) MILES AND THEY INDICATED THAT THERE WAS NOTHING WRONG. AT $35K I WAS DRIVING DOWN MY STREET GOING 20 MPH WHEN THE CAR JERKED RAPIDLY AND SHUT DOWN. I WAS STUCK IN THE MIDDLE OF THE STREET WITH THE CAR FAILING TO RESTART. THE TRANSMISSION LIGHT (WRENCH) CAME ON AND I WAS STUCK TRYING TO FIGURE OUT WHAT TO DO NEXT. I FINALLY GOT THE CAR TO START UP AGAIN AFTER 3 TRIES AND I WAS ABLE TO GET INTO WORK BUT TOOK THE BACK STREETS INSTEAD OF THE HIGHWAY. ALL OF THIS HAPPENED AFTER I HAD THE CAR AT THE DEALERSHIP THE DAY BEFORE AND IT PASSED THE 120 POINT INSPECTION. I ACTUALLY PRINTED OFF ALL 306 COMPLAINTS ON THIS WEBSITE REGARDING THIS ISSUE AND TOLD THE DEALER WHAT TO FIX AS I DID NOT WANT TO GET ANY RUN AROUND. THE DEALER TOOK IT OUT ON 3/20 AND THE CAR DID THE SAME THING TO THE SERVICE TEAM AND LUCKILY THEY WERE ABLE TO WITNESS THE CRITICAL ERROR. THEY AGREED TO FIX IT BUT ARE NOW TRYING TO STICK IT TO ME. THE CAR WAS UNDER 36K ORIGINAL WARRANTY BUT THE CAR WAS ORIGINALLY PURCHASED ON 3/5/2010 AND THE INCIDENT HAPPENED ON 3/18/2013. THE DEALER TOLD ME I WAS TWO WEEKS PASS THE WARRANTY SO I WAS OUT OF LUCK. I FORTUNATELY BOUGHT THE EXTENDED WARRANTY AND THEY ARE NOW TRYING TO MAKE ME PAY THE $100 DEDUCTIBLE WHICH I A
DRIVING AND CAR SPUTTERED AND LOST POWER. WRENCH LIGHT CAME ON. PULLED OFF ONTO SHOULDER. TURNED CAR OFF. RESTARTED CAR AND TRIED TO DRIVE AGAIN AND SAME THING HAPPENED. HAD CAR TOWED TO THE DEALER AND FOUND THAT THROTTLE MOTOR WAS NOT RESPONDING. DEALER REPLACED THROTTLE BODY AND MOTOR. COULD HAVE BEEN VERY DANGEROUS IF HAPPENED ON THE HIGHWAY AT HIGHER SPEEDS. *TR
DRIVING DOWN THE FREEWAY AT ABOUT 65 MILES PER HOUR WHEN THE CAR DIES AND STARTS A VIOLENT SHAKE. LUCKILY THERE WASN'T MUCH TRAFFIC AND I COULD PULL OFF TO THE SIDE OF THE ROAD WITH MY THREE KIDS, IF IT WOULD HAVE BEEN BUSY THERE WOULD HAVE BEEN AN ACCIDENT. I HAVE READ ALOT OF COMPLAINTS ABOUT THIS PROBLEM WITH THE 2010 FORD FUSIONS IS IT GOING TO TAKE A COUPLE DEATHS FOR THEM TO RECALL THIS CAR FOR THE PROBLEM. IT HAS HAPPEN TO ME THREE TIMES NOW ONCE WHEN I WAS GOING ABOUT 35. I THINK FORD NEEDS TO RECALL THESE VEHICLES AND FIX THEM BEFORE SOMEBODY GETS KILLED IF THEY HAVEN'T ALREADY. *TR
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE STEERING WHEEL BECAME VERY HARD TO STEER AND THE SERVICE POWER STEERING NOW WARNING MESSAGE DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE ELECTRIC ASSIST HAD BURNED OUT AND AS A RESULT, THE STEERING SYSTEM NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 58,500. *TR
WHILE STOPPED AT A LIGHT, THE CAR STALLED AND SPUTTERED. A WRENCH SIGN LIT UP AND THE CAR DIED. I RESTARTED IT AND RAN FINE. HAPPENED AGAIN A FEW DAYS LATER, SO I TOOK IT TO THE DEALER. WAS THERE THE WHOLE DAY, BUT THEY COULD FIND NOTHING WRONG WITH THE CAR. *TR
WHEN I PULLED OUT OF MY DRIVE WAY THIS MORNING, WHEN THE CAR WAS CHANGING FROM 1ST-2ND GEAR, IT SLAMMED INTO 2ND SO HARD IT WHIPPED MY HEAD BACK. THE CAR NEVER LOST POWER, AND WHEN IT FOUND 2ND IT KEEP GOING KEEPING SPEED. IF THERE HAD BEEN A CAR BEHIND ME, I PROBABLY WOULD HAVE BEEN HIT, BECAUSE WHEN IT SLAMMED INTO GEAR MY REACTION WAS TO LET OFF THE GAS AS THE CAR MADE A SUDDEN JERK. *TR
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE JERKED FORWARD HARSHLY AND STALLED. THE CONTACT RESTARTED THE VEHICLE AND AFTER DRIVING A FEW MILES THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO THE DEALER. AFTER DIAGNOSIS, THEY ADVISED HER THAT THE THROTTLE BODY FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 20,000. THE VIN WAS UNAVAILABLE. *TR
DRIVING INTERSTATE HWY AT 65 MPH, VEHICLE LOST POWER. TRAVELING IN THE MIDDLE LANE, THE VEHICLE SLOWED IN RUSH HOUR TRAFFIC TO 5MPH. I SAID MY PRAYERS DUE TO THE HEAVY TRAFFIC, THOUGHT THIS WAS THE END. WAS ABLE TO COAST TO THE SHOULDER AND CALLED FOR A TOW TRUCK. DEALER REPORTED THAT THE THROTTLE BODY HAD FAILED. FAILED PART REPLACED AND VEHICLE IS WORKING NORMALLY. *TR
STOPPED FOR LIGHT STARTED TO GO CAR STARTED JERKING AND ROUGH IDLE COULD ONLY GO ABOUT 2-4 MPH WAS ABLE TO GET TO SIDE OF ROAD TURNED OFF FRO SEVERAL MIN. THAN RESTARTED RAN FINE FOR ABOUT 8-10 MILES THAN SAME. GOT IT DEALER THEY REPLACE THROTTLE BODY. *TR
OUR 2010 FORD FUSION LOST ENGINE POWER WHILE ACCELERATING UP A HILL IN MORNING RUSH HOUR TRAFFIC ON A MULTI-LANE SUPER-HIGHWAY IN ATLANTA. OUR CAR WAS IN ONE OF THE LEFT LANES AND WAS ABLE TO LIMP ACROSS SEVERAL LANES TO THE RIGHT SHOULDER WITH THE ASSISTANCE OF A HELPFUL TRUCK DRIVER. CARS WERE RACING AROUND US ON BOTH SIDES UNTIL WE COULD FLAG DOWN ASSISTANCE. THE EXPERIENCE WAS HORRIFYING. THE CAR WAS TOWED TO THE FORD DEALER WHO DIAGNOSED THE PROBLEM AS A STUCK THROTTLE COVER. A REPAIR WAS MADE UNDER WARRANTY, AND WE WERE TOLD THE CAR WAS SAFE TO DRIVE. *TR
IN MODERATE TRAFFIC ON I385, TRAVELING AT 60 MPH, WITHOUT ANY WARNING SIGNS THERE WAS A SUDDEN "CLUNK" AND THE ENGINE LOST POWER. WEATHER WAS CLEAR AND SUNNY WITH AN OUTSIDE AIR TEMPERATURE OF 64 DEG. F. PAVEMENT WAS DRY. WITH MY WIFE AND TWO GRANDCHILDREN IN THE CAR I HAD TO CROSS TWO LANES OF MODERATE TRAFFIC TO SAFELY GET TO THE BREAKDOWN LANE. SOME CARS AROUND ME HAD TO MAKE AVOIDANCE MANEUVERS. NOT GOOD! ONCE I GOT STOPPED IN THE BREAKDOWN LANE WITH THE EMERGENCY FLASHERS ACTIVATED, I DETERMINED THAT THE ENGINE WAS STILL RUNNING WITH THE RPM SURGING BETWEEN APPROXIMATELY 700 AND 1500 RPM. I WAS ABLE TO DRIVE IN THE BREAKDOWN LANE TO AN EXIT RAMP AT APPROXIMATELY 5 MPH WITH THE CAR JERKING FORWARD WITH THE CHANGE IN RPM. THE "WRENCH" LIGHT WAS ON BUT NO "CHECK ENGINE" LIGHT. ONCE ON THE EXIT RAMP I TURNED THE ENGINE OFF AND ATTEMPTED TO RE-START IT. AFTER A LONG CRANKING CYCLE THE ENGINE RE-STARTED AND RAN NORMALLY. THERE WAS NO "WRENCH" OR "CHECK ENGINE" LIGHT AFTER THE RE-START. THE CAR RAN NORMALLY ON THE TRIP HOME (APPROX. 10 MILES). THE ENGINE IS A 3.0 LITER, V-6 WITH "FLEX FUEL" CAPABILITY. *TR
THIS IS THE SECOND TIME MY 2010 FORD FUSION STALLED WHILE DRIVING ON THE FREEWAY. THE CAR WILL JUST START LIMPING AND WILL NOT ACCELERATE. ONCE I MANEUVER THE CAR SAFELY ONTO THE SIDE OF THE FREEWAY AND TURN THE CAR OFF I AM NORMALLY SUCCESSFUL IN RESTARTING THE CAR AND RESUMING MY COMMUTE. THE CHECK ENGINE LIGHT WILL STAY ON, AND ONCE YOU REFUEL THE VEHICLE ALL SYMPTOMS AND WARNING LIGHTS ARE NO LONGER PRESENT. THIS PROBLEM IS AN OBVIOUS SAFETY HAZARD AND NEEDS TO BE ADDRESSED BY FORD'S ENGINEERS. *TR
MY VEHICLE LOST ACCELERATION WHILE DRIVING AND SHUT OFF ON ME THREE TIMES. THE THIRD AND FINAL TIME I WAS ON A HIGHWAY AND ALMOST GOT REAR ENDED. I HAD THE CAR TOWED AND SERVICED AT THE NEAREST AUTHORIZED FORD DEALER TO FIND OUT I WAS OUT OF WARRANTY. PAID FOR A THROTTLE AND IT'S INSTALLATION LEFT VERY SCARED AND UPSET. *TR
READ IN PAPER THAT YOU WERE LOOKING AT FORD THROTTLE BODY. I WAS IN FAST LANE ON I-66 ON A FRIDAY AFTERNOON. SUDDENLY CAR STOPPED. I WAS LUCKY THERE WAS ROOM ON LEFT APRON TO PULL OFF. CAR RESTARTED WHEN I TRIED--WENT 1000 FEET AND STOPPED AGAIN; NOW IN RIGHT LANE AND PULLED OFF. KNEW THERE WAS AN OFF RAMP 1/4 MILE AHEAD AND LIMPED ON APRON WITH CARS PASSING. THE ENTIRE SITUATION WAS VERY DANGEROUS IN MY ESTIMATION. WHEN RESTARTING, IT WAS HARD TO TELL IF AUTO WAS RUNNING OR NOT. WHEN RESTARTING AUTO BACKFIRED ETC. PRIOR TO THIS INCIDENT HAD REPORTED TO FORD DEALER THAT TRANSMISSION SOMETIME "CLUNKED" WHEN I PUT AUTO IN REVERSE IN THE MORNING. THEY FOUND NO PROBLEM. HAVE NOT HAD THIS PROBLEM SINCE I PAID TO HAVE THE THROTTLE BODY REPLACED. *TR
DRIVER WAS GOING 35-40 MPH AND SUDDENLY EXPERIENCED A SEVERE LOSS OF POWER AS IF THE CAR TRANSMISSION WAS PUT IN NEUTRAL.WAS A SCARY EXPERIENCE!! HAD TO PUT ON EMERGENCY FLASHERS TO KEEP FROM GETTING HIT FROM BEHIND.CAR WAS DRIVING VERY SLOW AND THEN AFTER A PERIOD OF TIME, FULL POWER CAME BACK ON. *TR
TRAVELING APPROXIMATELY 45 MPH DURING RUSH HOUR TRAFFIC THE 'WRENCH' LIGHT ILLUMINATED, THE VEHICLE LOST POWER AND THE ENGINE BEGAN IDLING VERY ROUGH. FORTUNATELY I WAS ABLE TO GET OUT OF TRAFFIC AND PULL OFF TO THE SIDE OF THE ROAD. THE ENGINE WAS IDLING VERY ROUGH ~900-1200 RPM AND WAS UNRESPONSIVE WHEN I PUSHED THE GAS PEDAL (ALMOST TO THE FLOOR). ONCE STOPPED I TURNED THE ENGINE OFF, WAITED APPROXIMATELY THIRTY SECONDS AND RESTARTED THE ENGINE. THE WARNING LIGHT WAS EXTINGUISHED AND THE ENGINE OPERATED NORMALLY. I ACCELERATED BACK TO TRAFFIC SPEED AND WITHIN FIVE MINUTES EXPERIENCED THE EXACT SAME THING. I PULLED OVER, TURNED OFF AND BACK ON THE VEHICLE AND AGAIN THE LIGHT EXTINGUISHED AND THE CAR RAN NORMALLY. TWO MORE TIMES WITHIN A THIRTY MINUTE PERIOD THE VEHICLE EXPERIENCED THE SAME THING. EN ROUTE TO THE FORD DEALER THE NEXT DAY I HAD THE SAME THING OCCUR THREE ADDITIONAL TIMES DURING THE TEN MILE DRIVE TO THE DEALER. EACH INCIDENT WAS IDENTICAL. THE DEALER FOUND NO CODES (SINCE THE LIGHT HAD CLEARED WHEN I TURNED THE CAR OFF AND ON) AND HOOKED UP AN INCIDENT RECORDER. I EXPERIENCED THE SAME SHUT DOWN THREE ADDITIONAL TIMES AND CAPTURED THEM ON THE RECORDER - UPON RETURN TO THE DEALER THE NEXT DAY THEY STILL DID NOT HAVE ANY CODES TO INVESTIGATE (?) THE DEALER 'THOUGHT' THEY KNEW WHAT THE PROBLEM WAS (EVEN THOUGH THEY "HADN'T SEEN ANYTHING LIKE THIS BEFORE") AND REPLACED THE THROTTLE BODY. SINCE REPLACEMENT I HAVE NOT HAD ANY ADDITIONAL MISHAPS. I'M GLAD I DID NOT C
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE VEHICLE STALLED. THE VEHICLE WAS MERGED TO THE SHOULDER AND WAS ABLE TO BE RESTARTED. THE CONTACT TOOK THE VEHICLE TO A DEALER WHO STATED THAT THE FUEL THROTTLE BODY MAY HAVE CAUSED THE FAILURE. THE VEHICLE DID NOT RECEIVE A FULL DIAGNOSTIC TEST. THE FAILURE MILEAGE WAS 41,000. *TR
MY WIFE WAS TURNING LEFT INTO A PARKING SPACE IN A PARKING LOT AT 2MPH OR LESS WHEN THE VEHICLE SUDDENLY ACCELERATED AT HIGH RPMS. OUR VEHICLE SLAMMED INTO THE VEHICLE TO THE RIGHT OF THE SPACE MY WIFE WOULD HAVE ENTERED. HEAVY DAMAGE WAS CAUSED TO OUR VEH. AND TO THE PARKED VEH. MY WIFE WAS UNSURE IF SHE HAD CAUSED THE ACDT OR IF IT WAS A MECHANICAL DEFECT. BECAUSE OF THE VERY HEAVY AND RAPID ACCELERATION, I DIDN'T THINK IT IN ANY WAY WAS DRIVER ERROR. AFTER IT WAS REPAIRED, OUR 2010 FUSION WAS CHECKED OUT BY A FORD DEALER AND NOTHING WAS FOUND AMISS. A YEAR LATER IN NOV. OF 2012, I WAS DRIVING THE CAR AT APPROXIMATELY 50MPH WHEN THE ENGINE SUDDENLY REVVED UP ABOUT 150 TO 200RPMS. THIS DIDN'T CAUSE ANY GREAT ACCELERATION BUT, CONSIDERING MY WIFE'S EXPERIENCE, I IMMEDIATELY SHIFTED TO NEUTRAL. JUST AS I GOT INTO NEUTRAL, THE ENGINE REVVED UP TO 2500 TO 3000RPMS. HAD THE CAR BEEN IN DRIVE, A COLLISION COULD HAVE HAPPENED OR I COULD HAVE LOST CONTROL. FORD WAS CONTACTED, CAR INSPECTED, AGAIN NOTHING WRONG. A SERVICE WRITER TRIED TO TELL US THAT THE RUBBER FLOOR MAT WAS ON THE ACCELERATOR PEDAL. THE MAT DOESN'T GAIN WEIGHT TO SUDDENLY DEPRESS THE PEDAL ALL BY ITSELF! FORD'S GREAT LAKES REGIONAL MANAGER WAS NOT VERY FORTHCOMING-SHE WASN'T APPARENTLY AWARE THAT THERE WERE YOUTUBE VIDEOS OF 2010 FUSION OWNERS FILMING THEIR DASHBOARDS AS THEIR CARS DID THE SAME AS I HAVE DESCRIBED ABOVE. THE CAR IS BEING DRIVEN REGULARLY BUT BOTH OF US HAVE A HAND ON THE GEAR SHIFT ALOT OF THE TIME.
MY FORD 2010 FUSION, WHEN AT A TRAFFIC LIGHT, STOP SIGN, ETC.. WOULD STALL WHEN I PUT MY FOOT ON THE ACCELERATOR WITH VERY LITTLE RESPONSE. THEN IT WILL FINALLY PICK UP SPEED. I HAVE NOT EXPERIENCE THE "ENGINE SHUT DOWN" AS OF YET AND I HOPE I DON'T. AFTER READING THE OTHER "COMPLAINTS", NOW I KNOW WHAT THE PROBLEM IS. WILL TAKE CARE OF IT AS SOON AS POSSIBLE! *TR
ON FEB 13 2013 I WAS DRIVING AND THE CAR NOSED OVER, SLOWED TO APPROX 8MPH, WITH ENGINE SURGES OF UP TO 1500 RPM, AFTER SEVERAL RESTARTS IT RAN NORMALLY. ON FEB 17 2013 IT DID THE SAME EXACT THING, I STOPPED AND RESTARTED THE ENGINE SEVERAL TIMES IN THE 40 MINUTE DRIVE OF 3 MILES BACK HOME BUT THAT DID NOT HELP. AFTER THE CAR SET FOR SEVERAL HOURS IT STARTED AND RAN CORRECTLY. RESEARCH ON THE INTERNET SHOWED HUNDREDS OF THE SAME PROBLEM AND REPLACING THE THROTTLE BODY CORRECTED THE TROUBLE. ON FEB 18, 2013 I TOOK IT TO THE FORD DEALER AND FROM ONLY MY DESCRIPTION WAS TOLD THAT THE THROTTLE BODY WAS THE PROBLEM, THEY HAD 3 IN STOCK AND MY THREE YEAR WARRANTY HAS EXPIRED ON FEB 21, 2013, LESS THAN A MONTH OUT OF WARRANTY AND IT WOULD NOT BE COVERED SO I DROVE THE CAR BACK HOME, I CALLED A DIFFERENT FORD DEALER WHO SOLD ME THE THROTTLE BODY AT A DISCOUNT. IT TOOK ME ABOUT TEN MINUTES TO INSTALL THE THROTTLE BODY, AND THE CAR IS STILL RUNNING AS IT SHOULD. *TR
WHILE GOING 70 MPH ON THE HIGHWAY I EXPERIENCED THE SAME ISSUES. MY CAR STALLED OUT SHUT OFF THE CRUISE CONTROL AND STARTED SHAKING UNCONTROLLABLE. I SHUT OFF THE CAR AND WAITED ABOUT FIVE MINUTES AND STARTED IT BACK UP DROVE MAYBE ANOTHER TEN MILES AND IT STARTED AGAIN. ON THE FOLLOWING DAY I TOOK IT TO THE DEALERSHIP WHERE I PURCHASED IT FROM AND THEY MADE IT SEEM AS IF I HAD NO IDEAL OF WHAT I WAS TALKING ABOUT. ONCE THEY REALIZED I KNEW THAT IT WAS THE THROTTLE BODY ASSEMBLY THAT WAS THE PROBLEM I WAS TOLD THAT THIS WAS NOT A PART THAT WAS COVERED UNDER WARRANTY SO I WOULD HAVE TO PAY FOR IT OUT OF POCKET. I TOOK THE TIME TO TALK TO SEVERAL REPS AT FORD AND I WAS TOLD THAT IF THE MECHANIC DID NOT THINK IT WAS DEFECTIVE THEN THERE WAS NOTHING THEY COULD DO. I TALKED TO THE MECHANIC AT THE DEALERSHIP AND THEY TOLD ME THAT IT JUST STOPPED WORKING. SO I ENDED UP PAYING $479.05 FOR A NEW THROTTLE BODY ASSEMBLY AND HAVING TO BE WITHOUT MY CAR FOR A TOTAL OF FOUR DAY. ONLY TO GET IT BACK WITH A CRACKED WINDSHIELD, BUT THAT IS A DIFFERENT ISSUE. *TR
DRIVING DOWN HWY AT 45MPH AND IT FELT LIKE THE ENGINE JUST STOPPED. FOOT WAS ON THE GAS BUT COULD NOT DO ANYTHING BUT COAST OFF THE SIDE OF THE ROAD WHILE TRYING TO AVOID TRAFFIC. STOPPED THE CAR AND SHUT IT OFF. AFTER A MINUTE IT STARTED AND WAS RUNNING FINE FOR ABOUT A MILE AND THE SAME THING HAPPENED AGAIN. I WAS ABLE TO GET HOME SAFELY BY SWITCHING GEARS MANUALLY. TOOK I TO THE DEALER AND I WAS TOLD THE THROTTLE BODY HA TO BE REPLACED. EVEN THOUGH I PAID FOR THE EXTENDED WARRANTY AND I WAS WE'LL WITHIN THE 5YEAR 50,000 MILE POWER TRAIN COVERAGE THEY STILL TOLD ME THE THROTTLE BODY IS NOT PART OF THE POWER TRAIN AND I HAD TO PAY $100.00 DEDUCTIBLE. *TR
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE AT A COMPLETE STOP, THE VEHICLE LUNGED FORWARD. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE REPLICATED. THE VEHICLE WAS REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGES WERE 60,000. *TR
WHILE DRIVING ON THE FREEWAY AT 65 MPH. THE ENGINE LOST POWER AS THE ENGINE LIGHT AND WRENCH LIGHT WENT ON. PRESSING ON THE ACCELERATOR HAD NO RESPONSIVE. I HAD TO NAVIGATE FREEWAY TRAFFIC WITH NO ENGINE POWER TO GET OFF TO THE SIDE OF THE ROAD. AS I CAME TO A STOP THE CAR JERKED A BIT BEFORE I PUT IT IN PARK. I TURNED IT OFF AND LET IT SIT FOR A WHILE. AFTER TURNING THE CAR BACK ON I GOT BACK ON THE ROAD, ONLY TO HAVE IT HAPPEN AGAIN A FEW MILES LATER. *TR
I HAVE HAD THIS PROBLEM AT VARIOUS INTERVALS SINCE FEBRUARY OF 2012 . MY FUSION WOULD STALL AN WOULD NOT ACCELERATE WHEN I LEFT FROM A STOP SIGN OR A TRAFFIC LIGHT , THE VEHICLE WOULD NOT GO ABOVE TEN MILES PER HOUR AN THE WRENCH LIGHT WOULD COME ON MY INSTRUMENT PANEL. I WOULD HAVE TO GET OFF THE ROAD AN CUT THE CAR OFF THEN RESTART IT. THE CAR WOULD ACT LIKE IT HAD FLOODED AN LURCH AN JERK , WHEN BEFORE I WOULD HAVE IT COME TO A COMPLETE STOP. I TOOK IT TO THE DEALER I PURCHASED THE CAR FROM AN I TOLD THEM ABOUT MY INCIDENTS OF THE SAME TYPE EACH TIME. THEY COULD NOT LOCATE THE PROBLEM UNTIL ON JUNE 30,2012 WHERE THE SAME PROBLEM HAPPENED TO ME AN I DROVE THE VEHICLE DIRECTLY TO THE DEALERSHIP. THEY WERE ABLE TO DIAGNOSE THE PROBLEM AS A FAULTY THROTTLE BODY. THEY TOLD ME I MUST HAVE BEEN USING SOME DIRTY FUEL SINCE THEY SAID THE THROTTLE BODY LOOKED BLACK INSIDE OF FUEL. I HAD USED EXCLUSIVELY 93 OCTANE FUEL INTO MY VEHICLE. I HAD PURCHASED A EXTENDED WARRANTY WHEN I PURCHASED MY VEHICLE FROM PRESTON FORD IN WHICH THEY TOLD ME WHEN I FIRST TOOK THE VEHICLE THERE WITH THE SAME RECURRING PROBLEM, THEY SAID IT WAS COVERED UNDER THE WARRANTY. IT WAS THEN THEY TOLD ME THE WARRANTY DID NOT COVER THAT PART. I HAD TO PAY FOR THE FAULTY PART WITH A TOTAL BILL OF $593.00, ALONG WITH OTHER ITEMS I HAD FOR THIS SERVICE VISIT. I HAVE NOT HAD A PROBLEM SINCE THIS WORK WAS DONE ON MY VEHICLE. THEY DID NOT TELL THAT FORD HAD ISSUED A TECHNICAL SERVICE BULLETIN ON THIS PROBLEM THAT WAS KNO
DRIVING THE CAR SUDDENLY SLOWED INTO A LIMP MODE. THIS HAPPENED SEVERAL TIMES. THE FINAL TIME WAS ON A MAJOR HIGHWAY AT 55MPH. LUCKILY I WAS ABLE TO MANEUVER THE TO THE SIDE OF THE ROAD BEFORE GETTING REAR ENDED BY TRAFFIC FROM BEHIND. THIS IS DANGEROUS CONDITION! AFTER VISITS TO 2 FORD DEALERS, THEY REPLACED THE THROTTLE BODY. THE CAR WAS OUT OF WARRANTY BY MILEAGE, (NOT TIME), SO WE ENDED UP PAYING OUT ALMOST $500 FOR THE REPAIR AND CAR RENTAL. *TR
THE FIRST INSTANCE I WAS DRIVING AS NORMAL IN MY VEHICLE AND WITH OUT WARNING GOING 50 MPH MY CAR SHUT OFF WITH NO POWER OR ABILITY TO DO ANYTHING BESIDES TO TRY AND COAST OFF THE ROAD AND OUT OF HARM. A WRENCH LIGHT FLASHES WHEN IT OCCURS. THE SECOND TIME I WAS MAKING A TURN AT APPROX 20 MPH IN A FOUR WAY LIGHT INTERSECTION AND LOST POWER OVER THE CAR AGAIN WITH A WRENCH LIGHT APPEARING AGAIN. THE ONLY WAY TO GAIN POWER AGAIN IS TO PUT THE CAR IN PARK TURN IT OFF AND WAIT A BIT TO RESTART THE VEHICLE. WHEN YOU RESTART THE CAR THE WRENCH LIGHT IS GONE AND THE CAR ACTS LIKE THERE WAS NEVER A PROBLEM AND RUNS SMOOTHLY. AFTER A 2 DAY DIAGNOSIS BY FORD THEY STATE THAT THE THROTTLE BODY IS THE CAUSE OF THE PROBLEM. IN TOTAL I HAVE HAD THIS HAPPEN 5 TIMES WITH OUT ANY WARNING GOING VARIOUS SPEEDS AND LUCKLY AVOIDING MULTIPLE ACCIDENTS. LIKE MENTIONED ABOVE AFTER STARTING THE CAR THE WRENCH LIGHT DISAPPEARS PERFORMING AS USUAL. *TR
WHILE DRIVING ON A MAJOR HIGHWAY IN THE FAST LANE, THE FUEL SEEMED TO SUDDENLY CUT OFF. THERE WAS NO RESPONSE TO THE GAS PEDAL. THE ENGINE WAS RUNNING AT IDLE AND THE CAR ABRUPTLY SLOWED DOWN FORCING ME TO PULL OVER. THIS WAS QUITE FRIGHTENING DUE TO THE FACT THAT I WAS IN THE FAST LANE AND NEEDED TO GET OVER TO THE RIGHT SHOULDER IN A HURRY. AFTER TURNING ON THE FLASHERS AND TURNING OFF THE ENGINE, MY WIFE REMINDED ME OF THIS INCIDENT OCCURRING TWICE BEFORE TO HER RECENTLY BUT ON LOCAL ROADS. WE HAD BROUGHT THE VEHICLE TO FORD AND THEY DIDN'T FIND ANYTHING WRONG. AFTER A MINUTE OR TWO I STARTED THE ENGINE AND PROCEEDED TO MOVE THE CAR AND REALIZED THAT THE ENGINE WAS NOW RESPONDING TO THE GAS PEDAL. I DROVE HOME AND BROUGHT THE CAR DIRECTLY TO THE FORD DEALER.THEY ENDED UP REPLACING THE THROTTLE BODY WHICH COSTS US $497.79. THEY SAID THAT IT WAS NOT COVERED BY FORD'S EMISSION WARRANTY (5 YR/ 50,000 MI). I BELIEVE THAT THIS IS A SAFETY ISSUE THAT CAN EASILY LEAD TO INJURIES AND POSSIBLE FATALITIES UNLESS IT IS IMMEDIATELY ADDRESSED. THIS SHOULD BE A RECALL! *TR
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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