FIRST INCIDENT: VEHICLE WAS TRAVELING ABOUT 40 MPH AND WOULD NOT PULL UP A SHALLOW GRADE HILL ABOUT 1 MILE FROM THE HOUSE. CAR WAS STARTED "COLD". WIFE PULLED OFF ROAD AND ENGINE DIED. "WRENCH" SYMBOL CAME ON DASH. I ARRIVED ABOUT 15 MINUTES LATER AND STARTED CAR TO MOVE IT FURTHER OFF THE ROAD. IT RAN SO I TOOK IT BACK HOME, NO APPARENT ISSUE. CALLED DEALER AND GOT IT IN THE NEXT DAY. DEALER IS ABOUT 2.5MILES FROM MY HOME. DEALER COULD FIND NOTHING WRONG AND WE DROVE IT HOME. DID NOT DRIVE IT FOR ABOUT A WEEK. SECOND INCIDENT: WIFE AT A BUSY CONTROLLED INTERSECTION. CAR WOULD NOT ACCELERATE WHEN LIGHT TURNED GREEN. CALLED ME AFTER GETTING CAR STARTED AND MOVED TO A SAFE LOCATION ABOUT 1/2 MILE FROM INTERSECTION. "WRENCH" AND "BATTERY" LIGHTS CAME ON DASH. ABOUT 2 HOURS LATER WE TOOK THE CAR TO THE DEALER WITH NO APPARENT PROBLEM. DEALER INFORMED ME THE COMPUTER CODED A THROTTLE BODY ISSUE. THROTTLE BODY CHANGED. WE HAVE NOT DRIVEN THE CAR OVER 10 MILES SINCE THEN. WIFE NO LONGER TRUST CAR. *TR
2010 Ford Fusion complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2010 record →
WE WERE ON THE HWY GOING ABOUT 65MPH IN THE MIDDLE LANE OF AN EXTREMELY BUSY TIME. IT WAS DARK AND ALL OF A SUDDEN THE CAR STOPPED ACCELERATING AND WE BARELY MADE IT TO THE SIDE. WAITED 5-10 MINUTES WHILE WE CALLED A MECHANIC FRIEND. STARTED IT BACK UP TO SEE IF WE CAN GET OFF ON THE NEXT EXIT AND BEFORE WE COULD, IT HAPPENED AGAIN. FINALLY GOT IT HOME BUT HAD TO WAIT TWO DAYS TO TAKE IT IN SINCE THEY WERE CLOSED. ENDED UP NOT ONLY COSTING ME $400 TO FIX IT, BUT ALSO THE INCONVENIENCE OF NOT HAVING A VEHICLE TO GET THINGS DONE AS WELL AS A DAY OFF OF WORK BECAUSE I COULDN'T GET THERE. SEEING AS MANY COMPLAINTS AS I'VE SEEN, THIS SHOULD HAVE BEEN FIXED A LONG TIME AGO. I LOVE FORDS, BUT WITH THE ISSUES I'VE HAD, I'M CONSIDERING A TRADE IN FOR A DIFFERENT BRAND. *TR
WHILE I WAS DRIVING ON A COUNTY HIGHWAY AT ALMOST 60MPH THE CAR SHOOK/SHUTTERED, THEN A WRENCH WARNING LIGHT APPEARED AND I PULLED ONTO THE SHOULDER OF THE ROAD BECAUSE IT FELT LIKE THE CAR WAS LOSING POWER. I HAD JUST GOTTEN OFF OF THE HIGHWAY AND IT STALLED. I CALLED MY HUSBAND TO COME AND BECAUSE IT WAS DARK AND ONLY 20 DEGREES OUTSIDE I STARTED THE CAR AGAIN ABOUT 15 MINUTES LATER. IT STARTED RIGHT UP BUT WE HAD IT TOWED TO A MECHANIC ANYWAY AND THEY FOUND NOTHING WRONG WITH IT. BECAUSE I WAS SCARED TO DRIVE IT AFTER THIS I TOOK IT TO A FORD DEALER (EWALD IN HARTFORD, WI) TO HAVE IT CHECKED OVER. THEY COULD NOT FIND ANYTHING WRONG WITH IT. THEN THIS SAME SCENARIO OCCURRED AGAIN ABOUT 3-1/2 WEEKS LATER AT 5:15AM ON MY WAY TO WORK. THIS TIME I WAS JUST PULLING AWAY FROM A STOP SIGN AND BARELY GOING 20MPH. IT DID THE SAME THING WITH SHAKING, THE WRENCH LIGHT COMING ON AND THE CAR STALLING. THERE WAS NO SHOULDER WHERE I WAS SO I DIDN'T WANT TO WAIT FOR A TOW TRUCK OR HELP. I STARTED IT BACK UP AND TOOK IT BACK HOME WHERE IT SAT IN THE GARAGE FOR 1-1/2 DAYS UNTIL I COULD GET IT TO A DEALERSHIP. EWALD FORD LOOKED AT IT FOR ME AGAIN BUT THEY SAID THEY COULD NOT FIND ANY ISSUES. THEY TOLD ME NOT TO START IT AGAIN IF IT HAPPENS OR THE CODES WILL CLEAR OUT SO I WILL NEED TO HAVE IT TOWED OR PUT A PORTABLE CODE READER ON IT TO SEE IF I CAN GET SOMETHING FOR THEM. I JUST SAW AN ARTICLE IN OUR MILWAUKEE PAPER STATING THAT YOU ARE INVESTIGATING THESE ISSUES AND I WANTED TO LET YOU KNOW
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED SUDDEN ACCELERATION SEVERAL TIMES. THE CONTACT HAD TAKEN THE VEHICLE TO THE DEALER THREE TIMES AND WAS TOLD THEY COULD NOT FIND A PROBLEM WITH THE VEHICLE. THE VEHICLE WAS SCHEDULED TO GO BACK TO THE DEALER. THE FAILURE WAS 8,000 AND THE CURRENT MILEAGE WAS 9,000. UPDATED 4/24/13 *CN UPDATED THE CONSUMER STATED THAT THE DEALER ADVISED THE CONSUMER WAS PRESSING THE GAS AND BRAKE AT THE SAME TIME. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED. 06/10/2013 *JS
DRIVING AT 40 MPH ENGINE WENT INTO "LIMP MODE". THE ENGINE REMAINS RUNNING, BUT NO POWER. PULLED OVER AND SHUT ENGINE OFF. RESTARTED AND RAN FINE EXCEPT THE PROBLEM RECURRED SEVERAL TIMES OVER THE NEXT FEW DAYS AT ALL DIFFERENT SPEEDS. LOSING POWER AND/OR SPEED AT HIGHWAY SPEEDS OR IN TRAFFIC COULD PROVE TO BE VERY DANGEROUS. TOOK THE VEHICLE TO A FORD DEALER. THEY INFORMED ME THAT THE THROTTLE VALVE WAS STICKING AND THE THROTTLE BODY NEEDED TO BE REPLACED. I WAS ALSO TOLD THAT THIS OCCURRED BECAUSE OF THE GASOLINE ADDITIVES THAT THE FEDERAL GOVERNMENT MANDATES, BUT NOW I AM HEARING THAT IT IS PROBABLY FROM A DEFECTIVE CIRCUIT BOARD. VERY EXPENSIVE REPAIR FOR A FAIRLY NEW VEHICLE. PROBLEM HAS NOT HAPPENED SINCE THE REPAIR WAS DONE. *TR
AS I WAS LEAVING WORK AND PULLING OUT OF THE PARKING LOT, THE ENGINE SPUTTERED, CHOKED, WHEEZED AND EVENTUALLY WOULD NOT GO OVER 10-15 MPH. CHECK ENGINE LIGHT CAME ON AND VEHICLE DIED. HAD THE VEHICLE TOWED THE NEXT DAY TO THE LOCAL FORD DEALERSHIP AND WAS INFORMED THAT I HAD A DEFECTIVE THROTTLE BODY THAT HAD CAUSED THE PROBLEM AND ALSO HAD CREATED A LOT OF DEBRIS IN THE FUEL INTAKE SYSTEM. CLEANING OF THE FUEL INTAKE SYSTEM AND REPLACEMENT OF THE THROTTLE BODY WAS AROUND $700. I DIDN'T THINK ANYTHING OF IT AT THE TIME UNTIL I SAW ON THE NEWS THAT NHTSA HAD OPENED AN INQUIRY INTO THIS POSSIBLE DEFECT ON THE FUSIONS, SO I WANTED TO ADD THAT I HAD A SIMILAR PROBLEM AS WAS BEING INVESTIGATED. *TR
ENGINE STALLED REQUIRING ME TO PULL OVER TO THE SIDE OF THE ROAD. DIPS AND SURGES IN POWER HAPPEN QUITE FREQUENTLY. *TR
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 15 TO 20 MPH THE VEHICLE WOULD NOT ACCELERATE. THE CONTACT RESTARTED THE VEHICLE AND IT BEGAN TO FUNCTION NORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THE FAILURE AND ADVISED HER THAT THE ELECTRONIC THROTTLE BODY SENSOR WAS JAMMED IN THE CLOSED POSITION AND NEEDED TO BE REPLACED. THE THROTTLE BODY SENSOR WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000. THE CURRENT MILEAGE WAS APPROXIMATELY 50,800.
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING WHILE DRIVING AT UNKNOWN SPEEDS AND TURNING LEFT. THE DRIVER WAS ABLE TO RESTART THE ENGINE. THE VEHICLE WAS DRIVEN TO THE CONTACT'S HOME. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO HAVE A DIAGNOSTIC PERFORMED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 86,500.
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE ENGINE RPM INCREASED AND THE VEHICLE JERKED WITHOUT WARNING . THE VEHICLE WAS TAKEN TO THE DEALER BUT WAS NOT DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 2,000 AND THE CURRENT MILEAGE WAS 21,000.
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 51,000 AND CURRENT MILEAGE WAS 61,000.
WHILE DRIVING ON A MAJOR ROADWAY AT 50 MILE PER HOUR,THE VEHICLE SUDDENLY SHUTS DOWN, ALMOST STALLING, AND I AM UNABLE TO START VEHICLE FOR SEVERAL MINUTES. *TR
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE PARKING, THE VEHICLE ACCELERATED INDEPENDENTLY AND CRASHED INTO A CURB THEN INTO A BUILDING. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE COULD NOT BE REPLICATED. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 32,000. UPDATED 4/24/13 *CN UPDATED 05/21/2013 *JS
LAST WEEK, AS I WAS ACCELERATING FROM A STOP, MY FORD FUSION CUT BACK TO ABOUT 5 MPH AND I SLOWLY CHUGGED HOME. TURNED IT OFF AND RESTARTED AND STILL THE SAME. WAITED ABOUT AN HOUR AND RESTARTED AND IT WORKED FINE. TODAY AS I WAS COMING HOME AT 70 MPH IT DID THE SAME. SO I TURNED THE ENGINE OFF AND WAITED AWHILE AND RESTARTED IT. IT WORKED OKAY. I HAVE READ THAT THIS A PROBLEM WITH FORD FUSIONS THAT IS BEING INVESTIGATED SO I'LL LIKE TO ADD MY COMPLAINT TO THE INVESTIGATION. *TR
DRIVING ON AN INTERSTATE ABOUT 55 MPH AND WRENCH LIGHT CAME ON ENGINE LOST ABILITY TO ACCELERATE I.E. WENT INTO SAFE MODE AND HAD TO MANEUVER THROUGH TRAFFIC TO THE SHOULDER. THIS OCCURRED MULTIPLE TIMES FROM JULY THROUGH AUGUST 2012 ON VARIOUS TYPES OF ROADWAYS (HIGHWAY, NEIGHBORHOOD ROADS) UNTIL THE PROBLEM WAS FIXED BY A FORD DEALERSHIP. CAUSE OF THE PROBLEM ACCORDING TO THE INVOICE WAS THE THROTTLE BODY. THEY REPLACED THE THROTTLE BODY AND THE PROBLEM HAS GONE AWAY. *TR
CAR STOP RUNNING,WHILE GOING DOWN TWO LANE BRIDGE, DEALER SHIP REPLACE THROTTLE BODY, THEIR COMMENT WE HAVE NOT HAD ANY PROBLEMS WITH THE THROTTLE BODY'S. *TR
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE WENT INTO LIMP MODE THEN STALLED. THE CONTACT ALSO STATED THAT THE FAILURE OCCURRED WHEN AT A COMPLETE STOP OR DRIVING 65 MPH. THE VEHICLE WAS TAKEN TO THE DEALER TWICE WHO RAN A DIAGNOSTIC TEST AND THE CODES SHOWED A THROTTLE BODY FAILURE. THE DEALER CLEANED THE THROTTLE BODY BUT THE FAILURE RECURRED. THE CONTACT THEN TOOK THE VEHICLE TO A PRIVATE MECHANIC WHO REPLACED THE THROTTLE BODY. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 71,449 THE CONSUMER STATED THE PROBLEM OCCURRED AT IDLE AND HIGHWAY SPEEDS. THE VEHICLE WOULD HAVE NO THROTTLE RESPONSE, AND THE ENGINE WOULD GO TO IDLE OR COMPLETELY STALL, AND THE WRENCH AND CHECK ENGINE LIGHT WOULD ILLUMINATE.
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE RESPONDED SLOWLY TO ACCELERATION ATTEMPTS. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER FOR DIAGNOSTIC TESTING. THE THROTTLE BODY WAS REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 16,500. THE VIN WAS UNAVAILABLE.
I WAS DRIVING ON THE HIGHWAY AT A STEADY SPEED WHEN ALL OF A SUDDEN, THE GAS PEDAL STOPPED RESPONDING, ALMOST AS IF I WAS IN NEUTRAL. I WAS ABLE TO GET OVER TO THE SHOULDER. IT TOOK A FEW TRIES OF RESTARTING THE CAR IN ORDER TO GET IT GOING. THE SAME INCIDENT HAPPENED AGAIN THE NEXT WEEK. *TR
AS I CAME TO A FULL STOP AT A SIGNAL THE CAR COMPLETELY DIED - NO LIGHTS DISPLAYED ON THE DASH. SECOND TIME I WAS MAKING A RIGHT HAND TURN AT APPROX 5-10 MPH AND IT DIED AS I CAME OUT OF TURN. BOTH TIMES IT STARTED RIGHT BACK UP. FORD DEALER DID COMPLETE CHECK AND EXTENDED ROAD TEST ON 2-5-13 BUT COULD FIND NOTHING WRONG AND THERE WERE NO COMPUTER ERRORS GENERATED. BOTH INCIDENCES THE FAILURE OCCURED DURING HEAVY TRAFFIC ON MAJOR STREETS WITHIN THE CITY. MY CONCERN (OTHER THEN IT DYING) IS THAT NOTHING LIT UP OR DISPLAYED ON THE DASH TO INDICATE THE ENGINE WAS NOT RUNNING. IT WASN'T UNTIL I PUT ON FOOT ON THE GAS PEDAL I REALIZED IT WAS NOT RUNNING. *TR
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE WOULD NOT RESPOND TO ACCELERATION ATTEMPTS AND STALLED WITH THE ILLUMINATION OF AN UNKNOWN WARNING LIGHT. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 37,000. UPDATED 03/20/13*LJ
VEHICLE STALLED WHILE DRIVING AT 45 MPH. SECOND OCCURRENCE. FIRST WAS APPROXIMATELY 1 YEAR EARLIER. IMMEDIATELY RESTARTS AS IF NOTHING HAPPENED. EACH TIME, TOOK TO DEALER, WHO READ CODE AND REPROGRAMMED. *TR
VEHICLE LOST POWER, CAUSING UNEXPECTED DECELERATION. I WAS AFRAID I WOULD BE HIT FROM BEHIND AND WAS CONCERNED FOR MYSELF AND MY WIFE'S SAFETY. VEHICLE WAS REPAIRED OUT OF WARRANTY. THE ELECTRONIC THROTTLE BODY WAS REPLACED. *TR
WHILE DRIVING ON I-49 SO., APPROX. 60 MPH IN PEAK MORNING TRAFFIC, THE ENGINE STALLED. LUCKILY I WAS ABLE TO PULL OVER TO THE SHOULDER. NOTICED A "WRENCH" ICON LIT ON DASH. TURNED OFF ENGINE AND AFTER A FEW MINUTES, RE-STARTED ENGINE. ALL CLEAR ON DASH, SO CONTINUED ON TO WORK. CALLED HUB CITY FORD AND BROUGHT CAR IN THE NEXT MORNING. THE "THROTTLE BODY" WAS CHANGED. NO OTHER WARNING OR LIGHTS CAME ON. *TR
THE WRENCH LIGHT CAME ON AND STAYED ON STEADY AND THE CAR SUDDENLY LOST ALL ENGINE POWER. HEADLIGHTS STAYED STILL ON AND HAZARD LIGHTS WORKED. I TRIED STARTING THE CAR BUT PRESSING THE GAS PEDAL PRODUCED NO MOVEMENT OF THE CAR NOR ANY INCREASE IN ENGINE SOUND. AFTER TRYING TO START IT SEVERAL TIMES, IT SEEMED LIKE IT STARTED BUT NOT A NORMAL START. THE ENGINE APPEARED TO BE VERY ROUGH BUT AGAIN, NO FAST ENGINE SOUND. IT KIND OF LIMPED TO THE SIDE OF THE ROAD WHICH WAS ON A VERY SLIGHT INCLINE. NO PRESSING OF THE GAS PEDAL PRODUCED ANY SIGNIFICANT MOVEMENT OF THE CAR. THE CAR WAS VIOLENTLY SHAKING AS IT LIMPED TO THE SIDE OF THE ROAD AT MAYBE 2 MILES PER HOUR. ONCE I GOT IT TO THE SIDE OF THE ROAD OUT OF TRAFFIC, I DID TURN IT OFF. I GAVE IT ABOUT 30 SECONDS AND IT STARTED NORMALLY. NO MORE WRENCH LIGHT. IT SEEMED TO WORK FINE AFTER THAT. I DROVE HOME ? ABOUT 90 MILES WITH NO FURTHER PROBLEMS. I REPORTED THE PROBLEM TO OUR LOCAL FORD DEALER. THE DEALER HAS BEEN SUPPORTIVE. FORD MOTOR COMPANY HAS NOT BEEN SUPPORTIVE. WHEN I CALLED THE FORD DEALER EXPLAINING THE SYMPTOMS, THE SERVICE COORDINATOR?S FIRST QUESTION WAS, ?IS IT A FUSION?? HE ALREADY KNEW IT WAS A COMMON PROBLEM WITH FUSIONS. HE SAID THAT I AM NOT GOING TO LIKE WHAT HE HAD TO SAY. HE SAID THAT FORD WILL NOT ALLOW HIM TO DO THE 30-MINUTE REPAIR UNLESS A CODE IS AVAILABLE IN THE OBD UNIT. I BROUGHT IT IN AND NO CODE WAS FOUND. THEY TRIED FOR TWO DAYS TO GET IT TO CODE. THE SERVICE MANAGER PLEADED WITH FORD?S UPPER LEVE
PUT 0 DOWN FOR SPEED BECAUSE NOT SURE WHAT THE SPEED WAS DUE TO THE CAR ACCELERATED WHILE PARKING CAR. CAR JUMPED A CURB AND CAR CRASHED INTO A BUILDING . TOOK CAR TO DEALERSHIP WHERE MY CAR WAS PURCHASED AND THEY SAID THEY FOUND NO PROBLEMS. IMAGINE THAT! *TR
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 15 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE BUT THE FAILURE RECURRED ON AN INTERMITTENT BASIS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC THROTTLE BODY NEEDED TO BE REPLACED. THE CONTACT MENTIONED THE FAILURE WAS REPAIRED ON TWO OCCASIONS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 29,400 AND THE CURRENT MILEAGE WAS 65,425.
I WAS ON THE FREEWAY WHEN ENGINE SPEED SUDDENLY WENT TO IDLE. I WAS IN THE MIDDLE LANE AND ALMOST GOT INTO A CRASH TRYING TO GET TO THE ROAD SIDE. WHEN I BROUGHT THE CAR TO THE FORD DEALER THEY SAID THE THROTTLE BODY WAS BAD AND IT COST ME $500.00 THEY SAID IT WAS NOT COVERED UNDER THE POWER TRAIN WARRANTY,GO FIGURE. ALSO THE TRANSMISSION DOES NOT DOWN SHIFT PROPERLY AFTER HEAVY ACCELERATION,THEY SAID IT WAS NORMAL. IT'S NO WONDER WHY PEOPLE SHY AWAY FROM SO CALLED AMERICAN CARS,IT WILL BE MY LAST. *TR
DRIVING 55-60 MPH ON FREEWAY WHEN CAR SUDDENLY LOST ALL POWER. IT DID NOT STALL. IT WOULD JUMP AHEAD INCHES AT A TIME IF I PRESSED THE ACCELERATOR BUT VERY DANGEROUS SITUATION AS CARS BEHIND ME HAD NO WARNING THAT I WAS GOING TO SUDDENLY JUST STOP. IT TOOK ME 10 MINUTES AT LEAST TO PULL OVER TO THE SIDE OF THE FREEWAY AND THIS ONLY BECAUSE A LONG HAUL TRUCKER FINALLY REALIZED WHAT WAS HAPPENING AND BLOCKED TRAFFIC FOR ME TO LIMP TO THE SIDE OF THE FREEWAY. THIS HAPPENED ON 9/25/12, THEN AGAIN ON 9/26/12. THE ONLY IMMEDIATE FIX IS TO TURN THE CAR OFF,LET IT SIT A FEW MINUTES THEN START IT UP AGAIN. IT SEEMS TO RESET WHATEVER IS CAUSING THE PROBLEM. THROUGH PRIVATE CONTACTS I WAS PUT IN TOUCH WITH A FORD PLANT MANAGER WHO HAD ME GO TO A CERTAIN DEALERSHIP AND HAD A RECORDER PUT ON THE CAR. IT NEVER DID IT WHILE THE RECORDER WAS ON THE CAR. THEY TOLD ME THEY FELT IT WAS A THROTTLE VALVE PROBLEM BUT THAT MY CAR WAS OUT OF WARRANTY AND IF IT KEPT HAPPENING I WOULD PROBABLY HAVE A VERY EXPENSIVE REPAIR IF THE CAR KEPT DOING THIS. IT DID IT ONCE MORE AFTER THE RECORDER WAS TAKEN OFF AND HAS NOT DONE IT SINCE NOVEMBER 2012. *TR
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DECELERATING FROM 70 MPH AND THEN ATTEMPTING TO RE-ACCELERATE, THE VEHICLE DID NOT RESPOND IMMEDIATELY. THE ENGINE RPMS INCREASED BUT THE VEHICLE WOULD NOT ACCELERATE ANY FASTER THAN 20 MPH. AFTER SEVERAL MOMENTS, THE VEHICLE ACCELERATED RAPIDLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT NO FAILURE CODES WERE GENERATED. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 63,000.
I PURCHASED MY CAR USED WITH ABOUT 43000 MILES ON IT AND AFTER ONLY A WEEK OF HAVING IT I WOULD OCCASIONALLY NOTICE THAT WHILE I WAS ACCELERATING THE ENGINE WOULD SEEM TO JUMP AT CERTAIN POINTS WHERE IT WOULD LIKE PULL YOU UP OUT OF YOUR SET AS IF YOU HAD A LIGHT PUSH FROM BEHIND YOU, IT DOESN'T HAPPEN A LOT IT ALSO VARIES AT WHAT SPEEDS IT HAPPENS AT. I DIDN'T THINK MUCH OF IT AT THE TIME BUT IT SEEMS TO DO IT EVERY SO OFTEN WHERE IT WILL JUMP AFTER I TAKE MY FOOT OFF OF THE GAS PEDAL OR WHILE I AM STILL ACCELERATING. *TR
3.0L ENGINE STALLING OUT. HAD TO REPLACE THROTTLE BODY FOR $355.78. *TR
WHILE DRIVING UNDER NORMAL CONDITIONS, AT APPROXIMATELY 45 MPH, ENGINE SUDDENLY STALLS, WRENCH LIGHT COMES ON DASH BOARD, NO POWER TO ENGINE WHATSOEVER. PULLED THE CAR OVER ONTO SHOULDER, ENGINE IS SHAKING VIOLENTLY AT THIS POINT, SHUT THE CAR OFF. WAITED APPROX. FIVE MINUTES, TURN CAR BACK ON, NO PROBLEM. NO MORE WRENCH LIGHT, NO LONGER STALLS. I TOOK THE CAR INTO A FORD DEALER AND THEY SAID I HAD A BAD O2 SENSOR. SO THEY REPLACE IT AND SAY THAT WILL FIX THE PROBLEM. WHEN I DROPPED IT OFF I TOLD THEM TO LOOK AT THE ELECTRONIC THROTTLE BODY BECAUSE A LOT OF PEOPLE ONLINE HAD POSTED ABOUT THE SAME TYPE OF PROBLEM AND THE THROTTLE BODY WAS TO BLAME. THE DEALER TOLD ME THEY CHECKED THE THROTTLE BODY AND IT WAS FINE.' HA!! HOWEVER APPROXIMATELY 1-2 WEEKS GO BY AND THE SAME THING HAPPENS AGAIN WITH NO WARNING. DRIVING DOWN THE ROAD EVERYTHING IS FINE AND THEN SUDDENLY THE CAR STALLS, NO POWER TO ENGINE, SHAKING, WRENCH LIGHT COMES ON AGAIN. THIS HAPPENS 3 TIMES IN A SPAN OF ABOUT 7 MILES. I BRING THE CAR BACK TO FORD AND TELL THEM WHAT HAPPENED. THEY CALL ME BACK A FEW HOURS LATER AND SAY YEAH YOU'VE GOT A BAD THROTTLE BODY (BUT IT WAS "FINE" TWO WEEKS AGO?) THEY THEN PROCEED TO TELL ME THAT IT WILL COST APPROX. $465 AND IT'S NOT COVERED BY ANY WARRANTY. I ALSO SPOKE WITH THE DEALER THAT I PURCHASED THE CAR FROM AND THEY TOLD ME OVER THE PHONE THAT THEY WERE GETTING A LOT OF THESE 2010 FUSIONS WITH FAULTY THROTTLE BODY PARTS AND THAT IF I HAD IT REPLACED IT WOULD ACTUALLY BE A DIF
DRIVING DOWN THE HIGHWAY GOING TO WORK AND THE ENGINE KEPT LOOSING POWER TOOK IT TO FORD ONCE AND THEY SAID IT WAS A BAD FUSE GOT IT BACK AND DROVE IT TO WORK AGAIN AND THE ENGINE STALLED OUT 7 TIMES WITHIN 2 MILES I HAD TO HAVE IT TOWED BACK TO FORD AND THEY SAID MY THROTTLE BODY BROKE AND NEEDED REPLACED. *TR
WHILE DRIVING HOME THE VEHICLE LOST ALL ACCELERATION AND THE WRENCH LIGHT CAME ON. THE RPMS DROPPED TO BELOW 1000. I WAS ABLE TO SAFELY PULL OVER WHERE THE CAR SHOOK AND DIED OUT. I ATTEMPTED TO RESTART THE VEHICLE AND IT WOULD NOT START. I WAITED A FEW MINUTES AND WAS ABLE TO GET IT STARTED. *TR
I WAS SLOWING DOWN AS THE TRAFFIC LIGHT TURNED RED. THE ENGINE STALLED AND CUT OUT. THE WRENCH WARNING LIGHT CAME ON. IT TOOK SEVERAL TRIES TO GET THE CAR STARTED. OVER THE NEXT SEVERAL DAYS, THE CAR STALLED WHILE WE WERE DRIVING ON A MAJOR HIGHWAY IN TRAFFIC AT 45 TO 50 MILES AN HOUR. WE TOOK THE CAR TO A FORD DEALER WHO DIAGNOSED THE PROBLEM AS A SHORT CIRCUIT IN THE THROTTLE BODY AND MOTOR ASSEMBLY. THEY REPLACED THE PARTS AT A COST OF $438.64. WE HAVE SINCE LEARNED OF OTHER FORDS OF THE SAME AGE HAVING THE SAME PROBLEM. *TR
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH AND ATTEMPTING A TURN, THE ENGINE STALLED WITH THE ILLUMINATION OF THE WRENCH WARNING ICON. THE VEHICLE WAS RESTARTED AND RESUMED NORMALLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE THROTTLE BODY WAS REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 53,000. UPDATED 4/1/13 *CN
AT APPROX. 52K WHILE DRIVE APPROX. 40MPH, ALL FUEL POWER WAS LOST AND 'WRENCH' LIGHT CAME ON. HAD TO COAST TO A STOP, CAR SPUTTERING. PUT IN PARK AND KILLED THE ENGINE. WAITED A MINUTE, CAR STARTED WITH SOME HESITATION. RAN DIAGNOSTIC, NOTHING. ABOUT AN HOUR LATER, RAN SOME B-12 THROUGH FUEL; CURED. TWICE AGAIN AT APPROX. 56K, SAME THING (ONCE AT 70MPH ON THE INTERSTATE AND THE OTHER AT 55MPH ON A BUSY HIGHWAY); RAN B-12 BOTH TIMES. ON THIRD EVENT, IT FINALLY GAVE A READING - THROTTLE BODY STUCK IN OPEN POSITION. BROUGHT VEHICLE TO FORD DEALERSHIP, THEY GOT THE SAME READING AND CHANGED THE THROTTLE BODY TO THE TUNE OF $350. FORD STATED THERE WAS NO TECHNICAL SERVICE MANUAL INDICATION OF PROBLEM FORCING A POSSIBLE RECALL. HOW LUCKY FOR ME AND MY KIDS THAT WE WEREN'T IN A HIGH-TRAFFIC SITUATION AND I COULD SAFELY MANEUVER TO THE SHOULDER...ALL THREE TIMES! *TR
I HAVE A I4 2010 FUSION, STARTED TO NOTICE IN THE CITY THAT IT WANTED TO CHUG FORWARD. STARTED TO GET WORSE AND WORSE AND THEN THE LIGHT CAME ON, ONCE THE LIGHT CAME ON TOTALLY DOWN WILL. WHEN I WAS SITTING AT THE LIGHT I WOULD JUST TAKE IT OUT OF GEAR BECAUSE THE CAR WAS SHAKING VIOLENTLY. I DID LOOK ONLINE AND SOMEONE MENTIONED UNPLUGGING THE BATTERY AND LETTING IT RESET. WELL IT ACTUALLY WORKED FOR A LITTLE BIT AND ITS STARTING TO DO IT EVERY NOW AND THEN. *TR
I WAS PULLING AWAY FROM A STOP SIGN WHEN MY 2010 FORD FUSION LOST ALL POWER AND STALLED. I WAS ABLE TO GET TO THE SIDE OF THE ROAD WITH MY HAZZARD LIGHTS ON. THE LIGHTS ON THE DASH ILLIUMNITATED (BATTERY, CHECK ENGINE LIGHT, OIL PRESSURE). I TURNED THE CAR OFF AND WAITED A MINTUE THEN I RESTARTED THE CAR AND IT WAS A LITTLE ROUGH TO START UP BUT ONCE IT DID IT SEEMED TO WORK FINE. I HAVE SEARCHED THE INTERNET AND FOUND THAT MANY, MANY PEOPLE REPORT THE SAME PROBLEM AND IT SEEMS THAT IT IS RELATED TO THE THROTTLE BODY PART. I DON'T KNOW THIS FOR SURE BUT THAT IS WHAT OTHER POSTS ARE SAYING. I AM AFRAID THAT THE DEALERSHIP WON'T BE ABLE TO REPOLICATE THE PROBLEM AND THEREFORE WON'T FIX IT. I WISH THAT FORD WOULD ACKNOWLEDGE THE ISSUE WITH THE FUSION AND ISSUE A RECALL, THIS IS A VERY SERIOUS PROBLEM WHEN YOUR CAR LOSES POWER WITHOUT WARNING. *TR
HAD MY OIL CHANGED JAN 2013 AND WAS TOLD MY TRANSMISSION FLUID WAS COMPLETELY EMPTY AFTER HAVING IT CHANGED PRIOR 3 MONTHS BEFORE AND TOLD IT WAS FINE. THEN NOTICED FEB 09 ISH 2013 THAT THERE WAS A GOOD AMOUNT OF TRANSMISSION FLUID ON MY GARAGE FLOOR. WAS TOLD THIS HAPPENS ALOT ON THE 2010 FUSION AND IT NEEDS TO BE A RECALL WITH THE PROBLEMS IT CONTINUES TO HAVE. *TR
STARTED DRIVING TO GET HOME FROM WORK AND SUDDENLY THE SERVICE ADVANCETRAC LIGHT CAME ON, DIDN'T NOTICE ANYTHING UNTIL I DID A TURN. THE STEERING FELT STIFF, NOT REALLY PAYING ATTENTION TO THE PROBLEM GOT HOME SHUT OFF THE CAR. THE NEXT MORNING HEADING TO WORK TURNED ON THE CAR AND THEN THE SERVICE POWER STEERING NOW LIGHT HAD COME ON AS WELL. AFTER THAT THE POWER STEERING WAS GONE, I COULDN'T TURN THE WHEELS. DID SOME RESEARCH AND A LOT OF FUSIONS ARE HAVING THIS PROBLEM AND SO FAR NO RESULTS WITHOUT SPENDING THOUSANDS OF DOLLARS AT THE DEALER. *TR
WE WERE DRIVING AROUND 50 MPH WHEN THE CAR STOPPED ACCELERATING AND WE SLOWED DOWN TO 5 MPH.THE WRENCH LIGHT AND CHECK ENGINE LIGHT LIT UP. LUCKILY, THERE WAS NOBODY ON THE ROAD BEHIND US OR WE MIGHT HAVE BEEN KILLED FROM THE SUDDEN CHANGE IN ACCELERATION. WE WERE TOLD BY OUR DEALER THAT THE THROTTLE BODY NEEDED REPLACING. THEY REPLACED IT BUT THE CHECK ENGINE LIGHT IS STILL ON. IT WAS NOT COVERED BY WARRANTY (I WAS TOLD BY FORD CUSTOMER SERVICE THAT NO WARRANTY COVERS THAT PART). HOW CONVENIENT THAT THEY SPECIFICALLY DON'T COVER A PART THAT IS CLEARLY DEFECTIVE. I AM NOT SURE IF ANYONE HAS DIED FROM THIS PROBLEM, BUT I HAVE TWO TEENAGE SONS WHO DRIVE THAT CAR AND I DON'T TRUST IT ANYMORE. AFTER READING ALL OF THE COMPLAINTS ON THIS SITE, AND ELSEWHERE, I DEMAND THAT AN INVESTIGATION BE DONE INTO THIS FAULTY PART BEFORE SOMEONE IS INJURED OR KILLED. THANK YOU. *TR
LUG NUTS HAVE BEEN REPEATEDLY FRACTURED. *TR
MORE DETAIL ON COMPLAIN 10496424. A FRACTURED LUG NUT OR STUD WAS DETECTED ON THE FRONT PASSENGER SIDE WHEEL ON APRIL 26, 2011. VEHICLE WAS AT 49000 MILES. A NEW LUG NUT/STUD WAS INSTALLED. ON FEBRUARY 4, 2013 THREE LUG NUTS/STUDS WERE FOUND MISSING ON THE SAME WHEEL. IN ADDITION, ANOTHER LUG NUT/STUD IS MISSING ON THE DRIVER SIDE FRONT WHEEL. VEHICLE'S VIN IS NOT INCLUDED IN RELATED RECALLS. *TR
I WAS TRAVELING ON A HIGHWAY GOING APPROXIMATELY 70 MPH AND MY ACCELERATOR BECAME UNRESPONSIVE. THE RPM'S DROPPED TO IDLE, ENGINE DID NOT STOP RUNNING BUT WOULD ONLY COAST. THE WRENCH WARNING LIGHT ICON CAME ON AND LATER THE CHECK ENGINE LIGHT CAME ON. I COASTED TO A STOP AND PUT THE CAR IN PARK WHICH IS WHEN THE CAR BEGAN JERKING. I SHUT THE CAR OFF AND PUT ON MY HAZARD LIGHTS ON THE HIGHWAY. I WAS ABLE TO RESTART THE CAR, BUT IT WAS A ROUGH RESTART. I WAS ABLE TO DRIVE OFF AND IT APPEARED TO RUN FINE. I DID SOME RESEARCH ONLINE AND FOUND THAT MANY OWNERS OF THE FORD FUSION HAVE HAD THIS RECURRING PROBLEM WITH THEIR THROTTLE BODY. THIS ALSO IS AFFECTED BY OTHER MODELS OF 4 CYLINDER ENGINES. MY FORD CUSTOMER SERVICE STATED THAT THEY HAD NO CUSTOMER SERVICE COMPLAINTS ABOUT THIS PROBLEM. I INFORMED THEM OF ALL THE COMPLAINTS ONLINE, THEY TOLD ME THAT THE THROTTLE WAS NOT COVERED BY WARRANTY AND THIS WAS NOT A RECALLED PART. THIS HAPPENED NUMEROUS TIMES AFTER THIS, RESULTING IN TWO NEAR TRAFFIC CRASHES AND ALMOST GETTING TBONED WHILE MAKING A LEFT TURN THROUGH AN INTERSECTION. THE PROBLEM IS THAT THE VEHICLE WILL RUN FINE FOR A DAY OR SAY, BUT WITH NO WARNING STOP RUNNING, SOMETIMES AT THE MOST INCONVENIENT TIMES. I CLEANED THE THROTTLE BODY, BUT IT DID NOT SOLVE THE PROBLEM. I PURCHASED A NEW THROTTLE BODY FROM MY DEALERSHIP FOR $185 WITH TAX AND REPLACED THE PART MYSELF BECAUSE IT WAS VERY SIMPLE. I AM IN NO MEANS A MECHANIC, I AM A COP AND IT TOOK ME ONLY 5 MINUTES TO REPLAC
WHILE TURNING LEFT ON A GREEN ARROW MY ACCELERATOR BECAME UNRESPONSIVE, ENGINE DID NOT STOP RUNNING BUT WOULD ONLY COAST @ ABOUT 2 MPH, WRENCH LIGHT ICON AND CHECK ENGINE LIGHT CAME ON. THE CAR WAS JERKING DURING THIS SLOW COAST TO THE SIDE OF THE INTERSECTION. I HAD TO PUT THE CAR IN PARK AND COMPLETELY SHUT IT OFF.(AS I WAS HITTING MY HAZARD LIGHTS AND PRAYING I DIDN'T GET HIT BY ONCOMING TRAFFIC AS THE LIGHT HAD CHANGED BY THIS TIME.) AFTER A ROUGH RESTART, IT APPEARED TO RUN FINE. I TOOK IT TO THE MECHANIC AND HAD MY FUEL SYSTEM CLEANED, BUT AFTER DOING RESEARCH AND FINDING MANY OWNERS OF THE FORD FUSION HAVE HAD THIS RECURRING PROBLEM, SEEMINGLY WITH THEIR THROTTLE BODY, I AM VERY AFRAID TO DRIVE MY CAR AS THIS PROBLEM OCCURS WITH NO WARNING BEFOREHAND AND AT ALL DIFFERENT SPEEDS. I DID NOTIFY FORD CUSTOMER SERVICE AND WAS TOLD THAT THEY HAD NO CUSTOMER SERVICE COMPLAINTS ABOUT THIS PROBLEM. WHEN I INFORMED THEM OF ALL THE COMPLAINTS ONLINE, THEY EXPLAINED THAT THEY ONLY ACKNOWLEDGE "OFFICIAL FORD WEBSITES". I PRAY THAT FORD WILL ISSUE A RECALL AND FIX THIS PROBLEM BEFORE SOMEBODY DIES. *TR
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT HE TRIED TO EXIT THE VEHICLE BUT THE DOOR FAILED TO OPEN. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY STATED THAT THE DOOR LATCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND THEY STATED THAT THE VEHICLE WAS NOT UNDER WARRANTY. THE FAILURE MILEAGE WAS 72,500.
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE VEHICLE LOST ACCELERATION POWER AND THEN STALLED. THE THROTTLE/ TRANSMISSION WARNING LIGHT ILLUMINATED. THE VEHICLE WAS MOVED TO THE SHOULDER WHILE STILL IN DRIVE BUT FAILED TO PROPERLY ACCELERATE. THE VEHICLE WAS SHUT DOWN AND TOOK OVER A MINUTE TO RESTART. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE DIAGNOSED. THE CONTACT ALSO STATED THAT THE FAILURE RECURRED SEVERAL TIMES. THE CONTACT PERSONALLY REPAIRED THE VEHICLE BY REPLACING THE THROTTLE BODY. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 53,000.
THERE WAS A POOL OF OIL ON FLOOR, UNDER CAR ( LEFT FRONT SIDE) COMING FROM THE BUSHING OF THE HALF SHAFT AXEL ASSEMBLY. THE LEAKING WAS FROM THE HALF SHAFT SEAL. REPAIR WAS PERFORMED BY FORD PER TSB 12-11-6 FORD REPLACED HALF SHAFT SEAL AND BUSHING. ALSO JOINT AND STUB SHAFT ASSEMBLY. *TR
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2010 Ford Fusion → · Every Fusion year → · How the figures are calculated →