Page 89 of 103 · complaints 4,401–4,450 of 5,131

2010 Ford Fusion complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2010 record →

Vehicle Speed Control
Filed May 15, 2013MI

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE VEHICLE STARTED TO SHAKE AS IT REDUCED POWER INDEPENDENTLY. THE CONTACT STATED THAT THE FAILURE WAS RECURRING AND THAT ONCE SHE POWERED OFF THE ENGINE AND RESTARTED, THE VEHICLE RESUMED NORMALLY. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS ADVISED THAT THE ELECTRONIC THROTTLE BODY NEEDED TO BE REPLACED. THE CONTACT TOOK THE VEHICLE TO A MECHANIC AND THE ELECTRONIC THROTTLE BODY WAS REPLACED. THE FAILURE MILEAGE WAS UNKNOWN, BUT THE FAILURE MILEAGE WAS 39,000. *TR

Power Train
Filed May 15, 201345,400 milesMI

I HAVE ALREADY FILED A COMPLAINT ABOUT THIS ISSUE - PREVIOUS ODI # 10499938. THE CAR IS IN A FORWARD MOTION WHEN IT ALL OF A SUDDEN LOSES ALL POWER WHEN PRESSING ON THE GAS PEDAL. IT JERKS, SHIMMIES ETC. AND MOVES FORWARD BY INCHES OR NOT AT ALL. PREVIOUSLY THIS HAS HAPPENED AND I TOOK THE CAR TO A DEALER WHO PUT A "RECORDER" ON IT, AND OVER 2-3 WEEKS WENT BY AND IT NEVER DID IT AGAIN. THIS WAS IN LATE 2012, EARLY 2013. NOW THE WEATHER HAS WARMED UP AND STARTING ON MAY 4, 2013 THE CAR HAS DONE THIS SAME BEHAVIOR EVERY DAY AT LEAST 2X PER DAY OR MORE. WE HAVE IT AT THE DEALERSHIP WHO PREVIOUSLY PUT THE RECORDER ON IT ( AND WHOM HAD A SERVICE PERSON WORKING THERE AT THE TIME HAT TOLD ME HE FELT IT WAS DEFECTIVE THROTTLE BODY) . THEY JUST CALLED US AND TOLD US THEY HAVE NOW BEEN ABLE TO GET CODES FOR THE PROBLEM AND IT IS A DEFECTIVE THROTTLE BODY AND IT WILL COST US CLOSE TO $700 TO FIX THE PROBLEM. THIS IS MY FIRST FORD CAR AND IT WILL BE MY LAST IF THEY DON'T TAKE CARE OF THIS UNDER WARRANTY. THIS PROBLEM IS ALL OVER CAR WEBSITES AND HAS BEEN FOR SOME TIME. *TR

Vehicle Speed Control
Filed May 15, 201360,000 milesVA

WHILE MAKING A TURN MY CAR LOST ALL POWER. I COASTED TO THE SIDE OF THE ROAD AND HAD TO WAIT A FEW MINUTES FOR MY CAR TO BE ABLE TO START AGAIN. NO ERROR CODES WERE POSTED. SINCE THEN I HAVE BEEN HAVING INTERMITTENT AND SIGNIFICANT POWER LOSSES WHILE DRIVING AND WHILE IDLING. DRIVING IN REVERSE IS DIFFICULT AND I HAVE TO PRACTICALLY BURN MY CLUTCH JUST TO BACK UP. I TOOK MY CAR TO THE DEALER WHO SAID THAT THE SPARK PLUGS HAD GONE BAD AND THEY REPLACED THEM. THE CAR RAN SMOOTHLY FOR A FEW WEEKS BUT THE POWER LOSS RETURNED. I HAVE NOT TAKEN IT BACK TO THE DEALERSHIP SINCE THEY HAVE PROVEN TO BE INCOMPETENT. I SUSPECT THE PROBLEM IS THE THROTTLE BODY. *TR

Vehicle Speed Control
Filed May 13, 201344,645 milesCA

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING APPROXIMATELY 15 MPH, THE VEHICLE FAILED TO ACCELERATE UPON ENGAGING THE PEDAL. THE ENGINE AND WRENCH SYMBOL WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE FAILURE OCCURRED ON TWO OCCASIONS. THE THROTTLE BODY ASSEMBLY AND ACTUATOR WERE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 44,645. ...UPDATED 06-19-13 *BF UPDATED 06/28/2013 *JS

Steering
Filed May 13, 201375,000 milesNC

I WAS DRIVING WHEN THE "SERVICE POWER STEERING" "SERVICE ADVANCETRAC" NOTICE CAME ON. I PARKED MY CAR AND WHEN I CRANKED IT BACK UP AN HOUR LATER, THE CAR WOULD NOT STEER. I COULD NOT MOVE THE STEERING WHEEL AT ALL. IT HAD TO BE TOWED TO DEALERSHIP AND UPON DIAGNOSIS WAS TOLD IT IS A BAD MODULE IN THE STEERING RACK, THUS HAVING TO REPLACE THE STEERING RACK! ALL IN WITH PARTS AND LABOR $ 2076. OUT OF POCKET EXPENSE.. *TR

Power Train
Filed May 13, 201371,125 milesMN

TRANSMISSION IS SHIFTING VERY HARD AND SLIPPING. IT WILL JERK THE WHOLE CAR AND SOMETIMES NOT MOVE AT ALL AND REV UP TO 4000RPM. I HAVE CALLED MY LOCAL DEALERSHIP TO SETUP AN APPOINTMENT AND THEY WONT EVEN LOOK AT IT. *TR

Steering
Filed May 11, 2013101,023 milesMI

I WAS DRIVING AND ALL OF A SUDDEN THE POWER STEERING WENT OUT. THEN I NOTICED IT READ " ADVANCED TRAC NEEDS SERVICE" AND " SERVICE POWER STEERING NOW." I HAD NO WARNING PRIOR TOO THIS. IT COST AT LEAST $100 JUST TO TAKE A LOOK AT IT AND FORD SERVICE DEPARTMENT SAYS IT MAY COST BETWEEN 200.00 TO 1000.00 + DOLLARS TO FIX IT. I NOTICED SEVERAL COMPLAINT ABOUT THIS AND I'M A LITTLE CONCERNED AND UPSET THAT THIS DOESN'T HAVE A RECALL BY NOW. *TR

Engine
Filed May 11, 201344,655 milesGA

VEHICLE WAS TRAVELLING APPROXIMATELY 20-25 MPH WHEN POWER WAS ABRUPTLY REDUCED AND THE ENGINE WENT INTO A ROUGH IDLE. THE WRENCH LIGHT ON THE DASH ILLUMINATED. THERE WAS NO RESPONSE FROM THE ACCELERATOR PEDAL. POWER STEERING AND POWER BRAKES WERE NOT AFFECTED. I PULLED OVER TO THE SIDE OF THE ROAD AND TURNED OFF THE ENGINE. UPON RESTARTING, THE CAR RAN FINE AND I PROCEEDED HOME WITHOUT INCIDENT. THE NEXT MORNING, THE CAR STARTED FINE, BUT A HALF MILE LATER THE CAR'S POWER WAS AGAIN REDUCED WITH A ROUGH IDLE. THE WRENCH LIGHT ILLUMINATED AGAIN. I STOPPED SAFELY AND TURNED OFF THE ENGINE. I RESTARTED THE CAR SEVERAL TIMES; EACH TIME POWER WAS REDUCED AND THE CAR WAS SHAKING AND SHUDDERING. I LIMPED BACK HOME AND CALLED A TOW COMPANY TO TOW THE CAR TO THE DEALER. THE DIAGNOSIS WAS A FAILED THROTTLE BODY. DEALERSHIP REPLACED THROTTLE BODY. *TR

Power Train
Filed May 10, 201334,500 milesNY

STARTED TO ACCELERATE AFTER BEING STOPPED AT A STOP LIGHT WHEN THE CAR MADE A LOUD NOISE, SHUDDERED, AND THEN LOST ALL POWER AND WOULD NOT ACCELERATE NO MATTER HOW HARD THE GAS WAS PRESSED CAUSING ME TO BE STUCK IN THE MIDDLE OF THE INTERSECTION. A WRENCH LIGHT INDICATING A TRANSMISSION FAILURE WAS INDICATED ON THE DASH. I WAS ABLE TO LIMP ALONG AT <5 MPH TO THE SIDE OF THE ROAD. TURNING THE CAR OFF AND THEN RESTARTING CLEARED THE ERROR CODE ON THE DASH AND I WAS ABLE TO DRIVE THE REMAINING 0.5 MILES TO WORK. CALLING FORD THEY INDICATED THERE WAS NOTHING THEY COULD DO BECAUSE THE ERROR CODE WAS CLEARED. *TR

Power Train
Filed May 10, 201339,000 milesMI

DRIVING ON EXPRESSWAY THE CAR QUICKLY AND RANDOMLY LOST ACCELERATION AND JERKED VIOLENTLY. I WAS DRIVING IN THE MIDDLE LANE AND NEARLY WAS REAR ENDED BY VEHICLE BEHIND ME. I WAS ABLE TO PUT CAR IN NEUTRAL AND MOVE OVER TO THE SHOULDER. TURNED CAR OFF, THEN BACK ON AND THE PROBLEM SEEMED TO BE FIXED. CALLED FORD DEALERSHIP AND THEY SAID IT SOUNDS LIKE MY ELECTRONIC THROTTLE CONTROL AS THIS IS A COMMON ISSUE IN MY VEHICLE. THIS FIX IS NOT COVERED BY WARRANTY OR RECALLED BY FORD. NOT ONLY THAT BUT I WAS NOT NOTIFIED BY FORD THAT THIS IS A KNOWN ISSUE AND SHOULD GET IT FIXED (AS IT NEARLY CAUSED AN ACCIDENT ON EXPRESSWAY). TWO DAYS LATER SAME ISSUE HAPPENED AGAIN. LUCKILY NO TRAFFIC WAS NEARBY AS THIS MAY HAVE CAUSED YET ANOTHER ACCIDENT. *TR

Engine
Filed May 10, 201361,400 milesMO

TRAVELING APPROXIMATELY 70-75 MPH ON US HIGHWAY VEHICLE LOST POWER AND ENTERED INTO A LIMITED POWER "LIMP HOME" MODE, DROPPING ENGINE TO IDLE SPEED AND CAUSING A WRENCH LIGHT TO ACTIVATE ON THE DASH AND ACTIVATION OF "CHECK ENGINE" LIGHT. VEHICLE LOSING POWER NEARLY RESULTED IN MOTOR VEHICLE COLLISION WITH OTHER VEHICLES. AFTER MOVING TO SHOULDER OF ROADWAY AND SHUTTING OFF VEHICLE AND TURNING IT BACK ON THE PROBLEM CORRECTED FOR APPROXIMATELY 2 MILES WHERE ISSUE OCCURRED AGAIN, THIS TIME AT SPEEDS APPROXIMATELY 60 MPH. AFTER SHUTTING OFF AND POWERING BACK ON VEHICLE THE PROBLEM AGAIN CORRECTED FOR LESS THAN A MILE. VEHICLE CONTINUED SAME PROBLEM AFTER SHUTDOWN ANOTHER 8 TIMES WITHIN 5 MILES. ONLY ROADSIDE CORRECTION TO ISSUE WAS TO REMOVE NEGATIVE BATTERY CABLE TO RESET COMPUTER. AFTER COMPLETING THIS TASK VEHICLE WOULD RUN NORMALLY FOR APPROXIMATELY 10 MILES WHERE ISSUE WOULD RETURN. VEHICLE WAS TAKEN TO SHOP WHERE A DIAGNOSTIC COMPUTER SHOWED CODES OF P2112 AND P2111, THROTTLE ACTUATOR STUCK OPEN AND THROTTLE ACTUATOR STUCK CLOSED. REQUIRED REPAIR APPEARS TO BE COMPLETE REMOVAL AND REPLACEMENT OF ELECTRONIC THROTTLE BODY ASSEMBLY. *TR

Electrical System
Filed May 8, 201316,002 milesFL

JUST PURCHASED THE VEHICLE USED ON APRIL 15, 2013. I HAVEN'T EVEN MADE THE FIRST PAYMENT. I GET OFF WORK AT 11:15 P.M. AND GO TO GET IN THE CAR AND IT WON'T START. THANK GOODNESS FOR SOME CO-WORKERS THAT WERE HANGING OUT. THEY TRY TO JUMP IT BUT IT WASN'T THE BATTERY. I AM A SINGLE MOM WITH NO FAMILY AROUND AND I WAS EXTREMELY STRESSED AT THAT POINT. THEY MESSED WITH IT FOR A BIT AND IT HAPPENED TO BE THE SOLENOID (SPELLING) OR STARTER. I GOT HOME AND TRIED TO CRANK IT THIS MORNING AND AGAIN IT WOULDN'T START. I AM IN COMPLETE PANIC AS THIS IS MY ONLY CAR AND I HAVE TO WORK. I'M NEW TO THE AREA AND HAVE NO FRIENDS OR FAMILY SO I AM REALLY HOPING SINCE I HAD TO HAVE IT TOWED BACK TO DEALER THAT IT IS COVERED AND THEY GET IT FIXED TODAY. THIS IS HORRIBLE. I SHOULD HAVE STUCK WITH MY TOYOTA BUT I WILL SAY THAT I HAVE ENJOYED THE CAR SO FAR. JUST HOPE NOTHING MORE IS WRONG WITH IT BECAUSE I CAN NOT AFFORD ANY OF THIS. *TR

Fuel/Propulsion System
Filed May 8, 201345,504 milesTN

WAS DRIVING FOR ABOUT 1 MILE, THEN ALL OF A SUDDEN CAR WAS STILL RUNNING BUT NO THROTTLE ON A VERY BUSY ROAD LUCKY WAS ABLE TO GET PULL OVER . I FEEL THAT A CAR WITH ONLY 45,504 MILES SHOULD NOT DONE THAT . I KEEP MY MAINTENANCE UP TO DATE. AND WAS NOT COVER UNDER MY WARRANTY. THAT'S $ 450.00 I DIDN'T HAVE { THROTTLE BODY} THAT'S IS THE FIRST TIME I HAVE FELT UNSAFE DRIVING MY CAR. FOR BEING A WOMAN THAT COULD HAVE BEEN ON THE INTERSTATE AT A FASTER SPEED IT COULD HAVE BEEN A DISASTER FOR EVERYONE . THANK YOU. *TR

Fuel/Propulsion System
Filed May 7, 201360,000 milesFL

I PULLED OUT OF MY OFFICE PARKING LOT ONTO HIGWAY AND CAR STALLED AND SEEM NOT TO GET GAS. ENGINE LIGHT CAME ON AND I HAD TO SHUT CAR OFF AND RESTART IT UNTIL I GOT TO A AUTO SHOP AND THERE THEY PUT IT ON THE COMPUTER AND SAID I HAD TO TAKE IT TO THE DEALERSHIP WHICH I HAD IT TOWED THE NEXT DAY BECAUSE IT WAS AFTER THE DEALERSHIP CLOSED. THEY KEPT IT FOR 3 DAYS SAID IT WAS THE ACCELERATOR WHICH THEY REPLACED SAID IT WAS FIXED. 2 WEEKS LATER THE ENGINE LIGHT CAME ON AGAIN AND SO I TOOK IT BACK TO THEM THEY REPLACED MY CATALYIC CONVERTER SAID IT WAS FIXED. ABOUT A MONTH LATER THE SAME THING HAPPEN SO I TOOK IT BACK TO THE DEALERSHIP AND THEY KEPT IF FOR 3 DAYS AND SAID THEY COULDN'T FIND THE PROBLEM BECAUSE IT DIDN'T SHOW UP ON THE COMPUTER. I HAVE TAKEN IT BACK TO THEM 3 MORE TIMES IN WHICH THE LAST TIME I THAT IT OUT WITH THE SERVICE MANAGER AND OWNER. FINALLY I TOOK IT TO ANOTHER FORD DEALERSHIP AND THEY KEPT IT UNTIL THEY FOUND THE PROBLEM WHICH WAS A BAD THROTTLE BODY WHICH I HAD BEEN TELLING THE OTHER DEALERSHIP SERVICE MANAGER AND OWNER ALL ALONG. I HAD TO PAY $505.43 TO GET IT FIXED BECAUSE MY WARANTY HAD GONE OUT. CAR IS NOW FIXED I PRAY BUT IT TOOK TAKING IT TO ANOTHER FORD DEALERSHIP. *TR

Engine
Filed May 7, 2013500,000 milesMI

FIRST INCIDENT HAPPED AS I WAS LEAVING MY SUB-DIVISION, I SLOWED DOWN TO MAKE TURN AND THE CAR LOST POWER, NO ACCELERATION. I PULLED OVER TO THE SIDE OF THE ROAD TURN THE IGNITION OFF AND RESTARTED CAR AND WENT ON MY WAY WITH NO FURTHER ISSUES. SECOND TIME IT HAPPEN I WAS TAKING THE CAR TO THE FORD DEALERSHIP TO SEE IF THERE WAS AN ISSUE WITH MY CAR AND WHY IS WAS LOSING POWER. I STARTED TO PULL AWAY FROM LIGHT AND THE CAR JURKED THEN LOST POWER. I HAD TO TURN OFF CAR AND RESTART THE ENGINE. FORD DEALERSHIP REPLACE THROTTLE BODY ASSEMBLY SAID THAT WAS THE ISSUE. *TR

Fuel/Propulsion System
Filed May 6, 201334,000 milesPA

VEHICLE SEEMED TO STALL, WRENCH WARNING LIGHT CAME ON AND THEN WENT OFF, SHUT OFF VEHICLE AND RESTARTED. COULD NOT GET VEHICLE UP TO SPEED, SEEMING TO STALL AGAIN. CALLED TOW TRUCK. *TR

Vehicle Speed Control
Filed May 6, 201339,500 milesVA

THE THROTTLE BODY IN MY 2010 FORD FUSION HAS BEEN MALFUNCTIONING. IT WILL NOT ALLOW ME TO ACCELERATE. MY INCIDENT HAPPENED ON A HILL, I HAD TO GO INTO REVERSE TO FIND A SAFE PLAVE TO TURN OFF MY CAR TO RESTART. SEEKING A RECALL FOR THIS PART AS I'VE READ ONLINE THIS HAS HAPPENED TO MANY 2010 FUSION OWNERS. *TR

Engine
Filed May 6, 201368,000 milesTN

DRIVING AT LOW SPEED ON RESIDENTIAL STREET. ENGINE STUTTERED, WRENCH LIGHT ILLUMINATED AND THROTTLE RESPONSE BECAME NONEXISTENT. ERROR CODE SHOWN WAS FOR STUCK OPEN/ CLOSED THROTTLE BODY. *TR

Engine
Filed May 6, 201360,700 milesCA

I WAS TRAVELING AT 65MPH DOWN THE FREEWAY WHEN THERE WAS A SUDDEN JOLT AND THE ACCELERATOR PEDAL STOPPED RESPONDING AND THE ENGINE IDLED AT 500-600 RPM. THE ENGINE AND WRENCH LIGHTS CAME ON. I SLOWLY PULLED OVER TO THE SIDE OF THE ROAD. THE CAR WAS SHAKING BADLY. I TURNED THE CAR OFF AND RESTARTED AGAIN AND THE PROBLEM WENT AWAY. I TOOK OFF BUT IN LESS THAN 2 MINUTES IT HAPPENED AGAIN. I HAD TO TOW THE CAR TO THE DEALER. TURNS OUT IT'S THE ELECTRONIC THROTTLE BODY (PART# DS7Z9E926A) AND THEY CHARGED ME $380 TO REPLACE IT. THIS IS A KNOWN ISSUE WITH THIS MAKE AND MODEL VEHICLE. I'M SURPRISED FORD ISSUED A RECALL ON "SUSPECTED" FAULTY WHEEL STUDS BUT NOT AN ISSUE AS BIG AS THROTTLE BODY WITH NUMEROUS COMPLAINTS. THIS IS A VERY DANGEROUS PROBLEM ESPECIALLY IF IT HAPPENS IN HEAVY TRAFFIC OR IN THE MIDDLE OF AN INTERSECTION. *TR

Unknown or Other
Filed May 6, 201347,800 milesSC

DRIVING DOWN HIGHWAY AT 45 MPH WHEN CAR SUDDENLY WOULDN'T RESPOND TO THE THROTTLE AND ALMOST COMPLETE LOSS OF POWER...VERY BAD VIBRATION AND BUCKING... WRENCH LIGHT ON DASH WENT ON ... MANAGED TO GET OFF ROAD BEFORE WE WERE HIT BY A VEHICLE BEHIND US... PULLED TO SAFE SPOT... TURNED OFF CAR WAITED A COUPLE MINUTES CAR RESTARTED SEEMED FINE... PROCEEDED BACK ON HIGHWAY... WITHIN 50 FEET CAR AGAIN WENT INTO CREEP MODE AND AGAIN WITH LUCK GOT OFF THE ROAD... CALLED FOR TOW... TODAY DEALER CALLED US THAT THE PROBLEM WAS WITH THE THROTTLE BODY... STILL FORD WILL NOT ADMIT A RECALL SHOULD BE DONE... THIS IS A SERIOUS SAFETY PROBLEM. *TR

Power Train
Filed May 6, 201345,000 milesPA

I WAS ACCELERATING AFTER GOING THROUGH A TRAFFIC LIGHT AND THE CAR WAS NOT RESPONSIVE TO THE ACCELERATION. I LOOKED DOWN AT INSTRUMENT PANEL AND NOTICED THAT THE THROTTLE CONTROLLER/TRANSMISSION LIGHT WAS LIT UP. I STEPPED ON THE GAS MORE BUT THE CAR JUST SLOWED DOWN TO THE POINT WHERE I HAD TO MOVE TO THE SIDE OF THE ROAD. I PUT THE CAR IN PARK, PUT THE EMERGENCY FLASHERS ON AND SHUT IT OFF. WHEN I TURNED THE CAR ON AGAIN, THE INSTRUMENT PANEL LIGHT WAS OFF AND THE CAR SEEMED TO OPERATE NORMALLY. ON A SEPARATE NOTE, I HAVE NOTICED THAT THE CAR CLUNKS WHEN REVERSING (ONCE CLUNKED SO VIOLENTLY THAT THE CAN OF SODA IN THE DOOR FLEW UP AND SPLASHED UP THE DOOR) AND OCCASIONALLY THERE IS ACCELERATION HESITATION FROM 2ND TO THIRD GEAR. *TR

Steering
Filed May 5, 201348,900 milesNC

THE ELECTRIC POWER STEERING ASSIST ON THE VEHICLE FAILED. THE CAR WAS VERY HARD TO STEER AND IT HAPPENED TWICE IN ONE DAY. I HAVE READ OF THE SAME PROBLEM ALL OVER THE INTERNET. FORD NEEDS TO FIX THIS PROBLEM AS I HAVE READ THEY ARE GOING TO EQUIP 90 PERCENT OF ALL VEHICLES WITH THIS TYPE OF POWER STEERING. *TR

Power Train
Filed May 3, 201325,000 milesCA

I WAS TRAVELING DOWN THE FREEWAY AT APPROX 70 MPH AND THERE WAS A SUDDEN SHUTTERING OF THE ENGINE/CAR AND LOSS OF POWER. THE"WRENCH" LIGHT TURNED ON. I SEEMED AS THOUGH THE ENGINE WAS STILL ON BUT WHEN I PUSHED ON THE ACCELERATOR NOTHING HAPPENED. THIS HAPPENED IN THE MIDDLE OF A 4 LANE FREEWAY. THANK GOD I WAS TRAVELING DOWN HILL SO I WAS ABLE TO GET OVER TO THE SHOULDER. I TURNED THE CAR OFF, WAITED A MOMENT AND TRIED TO RESTART. IT STARTED BACK UP AND DROVE FOR ANOTHER MONTH OR TWO WHEN IT DID THE EXACT SAME THING. SEEMS LIKE THIS IS HAPPENING TO QUITE A FEW PEOPLE WHO OWN FORD FUSIONS. I'VE TAKEN IT IN AND IT IS THE THROTTLE BODY, SAME AS MANY OTHER PEOPLES COMPLAINTS WITH THE EXACT SAME STORY. VERY DANGEROUS PROBLEM. *TR

Power Train
Filed May 3, 201336,900 milesNC

DRIVING ON INTERSTATE AT HIGHWAY SPEEDS (65MPH+), CAR SUDDENLY LOST POWER AND SLOWED, SHUDDERING AS IT STOPPED. DIFFICULT TO RESTART, ABLE TO CONTINUE ON DRIVING FOR SEVERAL MILES BEFORE OCCURRING AGAIN. HAD VEHICLE TOWED TO FORD DEALER IN THE AREA FOR SERVICE. DIAGNOSED AS THROTTLE BODY FAILURE; DEALER SERVICE HAS REPLACED THROTTLE BODY AS OF 5/3/2013. *TR

Power Train
Filed May 3, 2013688 milesAZ

WE WERE TRAPPED ON AN INTERSTATE OUT OF STATE AFTER FLAT TOWING PER FORD'S SPECS AND FORD'S RECOMMENDATIONS. TRANSMISSION FAILED. HAD TO TRAILER FUSION HOME AFTER DEALER SAID IT WOULD BE SIX DAYS BEFORE ONE WAS AVAILABLE. TRANSMISSION WAS REPLACED. WAS TRAPPED ON INTERSTATE A SECOND TIME ON 5/23/12 WHILE FLAT TOWING, THE 2ND TRANSMISSION FAILED. THIS TRANSMISSION HAD 15,707 MILES ON IT. IT WAS OBVIOUS THAT THIS TRANSMISSION WAS NOT MADE FOR FLAT TOWING. WE ASKED FORD CUSTOMER SERVICE TO BUY BACK THE FUSION SINCE THE ONLY REASON WE BOUGHT IT WAS THEY RECOMMENDED IT FOR FLAT TOWING. THEY REFUSED. ON 4/25/13 I TOOK THE FUSION IN TO CHECK FLUID LEVEL FOR FLAT TOWING AND WITH ONLY ABOUT 8000 MILES ON FLUID SINCE 2ND REPLACEMENT THE REPORT RECOMMENDED THE TRANSMISSION BE FLUSHED AND REFILLED BECAUSE THE FLUID WAS BURNT. FORD WOULD NOT PAY FOR IT EVEN THOUGH I HAD AN EXTENDED WARRANTY AND MY CAR ONLY HAD 24215 MI. THE SERVICE WRITER TOLD ME NOT TO FLUSH AND REFILL WITH ONLY 8000 MI ON THE FLUID EVEN THOUGH THAT WAS THE MAIN REASON I WENT IN. I HEARD FORD WAS WORKING WITH REMCO AND HAD DEVELOPED A TRANSMISSION COOLER THAT THEY WERE INSTALLING TO KEEP THESE TRANSMISSIONS FROM FAILING BUT THE DEALER KNEW NOTHING ABOUT THIS. FORD SEEMS HAPPY TO HAVE CUSTOMERS TRAPPED ON DANGEROUS FREEWAYS AND THEN CONTINUE TO REPLACE THE TRANSMISSIONS AT THE INCONVENIENCE AND DANGER TO THE OCCUPANTS OF THE FUSION. MANY CONSUMERS WITH THIS 6F35 TRANSMISSION HAVE HAD MANY EXPERIENCES LIKE OURS AS EVIDENCE

Power Train
Filed May 2, 201380,079 milesFL

I WAS JUST LEAVING THE STREET FROM OUR SUBDIVISION DURING MORNING RUSH HOUR, MADE A RIGHT HAND TURN WHEN THERE WAS A BREAK IN TRAFFIC AND JUST AS I WAS ACCELERATING THE ENGINE JUST SEEMED TO DIE. I WAS ABLE TO STEER THE CAR TO THE SIDE OF THE STREET TO GET OUT OF TRAFFIC AND DISCOVERED THAT THE CAR WAS STILL RUNNING AT A ROUGH IDLE AND A "WRENCH" SYMBOL SHOWED UP ON MY DASH. WHEN THE TRAFFIC CLEARED I WAS ABLE TO BACK UP INTO THE STREET INTO OUR SUBDIVISION, GOT THE CAR TURNED AROUND AND DROVE BACK TO MY HOUSE AT LESS THAN 5MPH. AFTER LETTING THE CAR SET FOR A WHILE I STARTED IT UP AND IT RAN FINE. I THEN CALLED A MECHANIC AND EXPLAINED WHAT HAPPENED AND ASKED HIM TO CHECK IT OUT, WHICH HE AGREED TO DO. DURING THE DRIVE TO THE MECHANIC THE SAME PROBLEM OCCURRED ABOUT 1/2 MILE FROM HIS LOCATION AND I WAS AGAIN ABLE TO GET OUT OF THE FLOW OF TRAFFIC AND MADE IT TO HIS LOCATION. AFTER LEAVING THE CAR AT HIS LOCATION I WENT ON LINE TO RESEARCH IF ANY OTHER 2010 FUSION OWNERS HAD EXPERIENCED THE SAME PROBLEM AND FOUND THAT THERE WERE HUNDREDS THAT HAD, MANY OF WHOM CONTACTED FORD WITH NO LUCK IN GETTING THEM TO ACKNOWLEDGE THE PROBLEM. THE PROBLEM APPEARS TO BE ASSOCIATED WITH THE THROTTLE BODY ASSEMBLY. I ALSO CALLED FORD TO DISCUSS THIS WITH THEM AND ASKED WHY THEY HAD NOT INITIATED A RECALL ON THIS VEHICLE SINCE SO MANY PEOPLE HAD THIS PROBLEM AND IT WAS WHAT I CONSIDERED TO BE AN EXTREME SAFETY HAZARDS FOR DRIVERS WHEN THIS HAPPENED. I WAS TOLD THAT THIS WAS NOT AN ISSUE FOR W

Power Train
Filed May 1, 201345,450 milesMO

ADVISORY MECHANICAL WRENCH LIT UP ON DASH - LOSS ALL ACCELERATION POWER. HAD TO COAST OFF SIDE OF ROAD AND PLACE TRANSMISSION IN PARK - AND TURN OFF LOW IDLE ENGINE. THIS OCCURRED 3 X'S ALL SIMILAR THIS SAME DAY. PRIOR, HAD COMPLAINED TO AUTO DEALERSHIP ABOUT 1ST COUPLE INCIDENTS (APPROX) 4 OTHER TIMES; THEY INDICATED THEY FOUND NO ISSUE. I WILL HAVE CODES READ 1ST THING IN THE MORNING, BY AUTOZONE LOOKING FOR P2111 AND P2112 - THEN TAKE IT TO THE DEALERSHIP. THIS IS VERY UNSAFE - AND NOW I AM WORRIED TO HAVE MY WIFE DRIVE ALONE WITH THIS VEHICLE. ITS OUR ONLY CAR. *TR

Fuel/Propulsion System
Filed May 1, 201338,000 milesLA

THE FIRST INCIDENT OCCURRED A FEW MONTHS AGO. AS I WAS ACCELERATING FROM A STOPPED POSITION AT A STOP LIGHT, THE CAR'S ENGINE SEEMED TO LOSE POWER AND WRENCH LIGHT CAME ON. I ROLLED TO A STOP AT THE CORNER OF THE INTERSECTION, AND PUT THE VEHICLE IN PARK. IN PARK, THE ENGINE BEGAN TO SHAKE SO, I TURNED THE VEHICLE OFF. AFTER A MINUTE I TURNED THE VEHICLE BACK ON, THE CAR SEEMED TO RUN FINE AFTERWARDS WITH NO CHECK ENGINE LIGHT. YESTERDAY (4/30/13), THE CAR STALLED AGAIN. THIS TIME I WAS GOING 40 MPH AND HAD TO PULL PROMPTLY TO SHOULDER TO AVOID BEING HIT BY THE UNSUSPECTING DRIVER BEHIND ME. I TURNED OFF THE ENGINE AND RESTARTED THE CAR. I WAS ABLE TO GO A FEW FEET BEFORE THE CAR STALLED AGAIN. THIS TIME THE CHECK ENGINE LIGHT CAME ON, AND I WAS UNABLE TO OPERATE THE VEHICLE ABOVE 900 RPMS. I HAD THE CAR TOWED TO A FORD DEALERSHIP WHO SAID I NEEDED A NEW THROTTLE BODY ASSEMBLY. THE CAR HAD AROUND 38,000 MILES AT THE TIME OF INCIDENT. UPON RESEARCH, I DISCOVERED THIS IS A KNOW PROBLEM, AND FORD HAS YET TO ISSUE A RECALL TO PREVENT FUTURE CRASHES AND INJURY. SOMETHING NEEDS TO BE DONE!! *TR

Electrical System
Filed May 1, 201347,000 milesMI

MY WIFE WAS ACCELERATING THROUGH AN INTERSECTION AND CAR STALLED. LUCKILY AN ONCOMING VEHICLE WAS ABLE TO SWERVE OUT OF WAY AND MY WIFE WAS ABLE TO STEER THE CAR TO THE SHOULDER. IT WOULD NOT RESTART AND I CAME AND SWITCHED CARS WITH HER. AFTER 5 MINUTES IT STARTED AND I WAS ABLE TO DRIVE HOME AFTER 4-5 MORE STALLS ON MY 2 MILE RIDE HOME. STALLED ON WAY TO DEALER ON MONDAY AND THEY ADVISED NEEDED TO REPLACE A THROTTLE BODY AT A COST OF OVER $500. ONLY HAD CAR FOR 35 MTHS BUT SINCE OVER MILES THE WARRANTY WOULDN'T COVER IT. AFTER CHECKING WITH OTHER MECHANICS WAS ABLE TO SEE ABOUT 32 OTHER INCIDENTS THAT REQUIRED SAME REPAIR ON 2010 FUSION 2.5L ENGINE. BUT WHEN SPOKE WITH A FORD AREA MGR THEY CLAIMED WOULD DO NOTHING AND THERE IS NO ISSUES WITH THIS CAR OR PART? *TR

Electrical System
Filed May 1, 201368,000 milesNC

I PULLED OUT OF A PARKING LOT ON A HIGHWAY AND THE CAR STALLED AND GAVE OUT IN ONCOMING TRAFFIC. THE NEXT DAY, I TOOK THE CAR TO THE LOCAL DEALERSHIP WHERE I PURCHASED THE VEHICLE, LOOKOUT FORD. I WAS TOLD BY THEIR MAINTENANCE TECH THAT THE ELECTRONIC THROTTLE BODY WAS DEFECTIVE AND NEEDED TO BE REPLACED AS SOON AS POSSIBLE. THIS FIX CAME WITH A BILL OF OVER $450.00. I QUESTIONED AS TO WHY THIS WAS NOT RECALLED OR COVERED UNDER WARRANTY AND THEY HAD NO ANSWER FOR ME. *TR

Fuel/Propulsion System
Filed May 1, 201352,000 milesMD

I TOO EXPERIENCED THE SAME ISSUE AS I HAVE SEEN REPEATEDLY REPORTED WITH THE THROTTLE BODY NEEDING TO BE REPLACED. FORTUNATELY I WAS NOT IN HEAVY TRAFFIC AND WAS GOING AT A LOWER RATE OF SPEED, WHEN SUDDENLY THERE WAS NO RESPONSE WHEN TRYING TO ACCELERATE. I PULLED OVER INTO A PARKING LOT WHERE MY VEHICLE BEGAN TO STALL. THE WRENCH LIGHT CAME ON. I TURNED OFF MY ENGINE AND WHEN RESTARTED THE WRENCH LIGHT WAS NO LONGER LIGHT UP. I WAS ABLE TO DRIVE SAFELY HOME. I CALLED THE DEALERSHIP THE NEXT MORNING AND ATTEMPTED TO BRING THE VEHICLE IN. I WAS ONLY ABLE TO DRIVE APPROXIMATELY A QUARTER OF A MILE AND THE SAME LOSS OF RESPONSE TO THE THROTTLE AND STALLING OCCURRED WHEN I PULLED BACK INTO MY DRIVEWAY. I HAD TO HAVE MY VEHICLE TOWED. THE DEALERSHIP INDICATED THE THROTTLE BODY NEEDED TO BE REPLACED AND THERE WAS A "NATIONWIDE BACKORDER" FOR THE PART. I INQUIRED WHY WAS THERE A BACKORDER? THE SERVICE REPRESENTATIVE REPLIED THAT WAS A GOOD QUESTION HE DID NOT KNOW. PERHAPS IT IS BECAUSE SO MANY NEED TO BE REPLACED! I WAS QUOTED $420.00. I CALLED LOCAL AUTOMOTIVE PARTS STORES AND THEY ALL SAID THEY DID NOT HAVE THE PART AND REFERRED ME BACK TO THE DEALER, IT APPEARS IT IS VERY EASY TO REPLACE, YOU CAN YOUTUBE IT. ALSO I READ THE CODE WILL ONLY APPEAR IF THE WRENCH LIGHT IS STILL LIGHT. I AM VERY DISSATISFIED THAT FORD DOES NOT TAKE THIS ISSUE SERIOUSLY. I HAVE READ NUMEROUS REPORTS ON MANY WEBSITE SEARCHES INDICATING THIS IS A VERY COMMON PROBLEM FOR THE 2010 FUSION. THEY SHOULD BE

Engine
Filed Apr 29, 201357,000 milesPA

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING WHILE DRIVING AT 65 MPH. THE WRENCH LIGHT ILLUMINATED AFTER THE FAILURE OCCURRED. THE CONTACT WAS ABLE TO COAST TO THE SHOULDER. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE FAILURE COULD NOT BE DIAGNOSED BUT THE DEALER FOUND TRANSMISSION FLUID HAD LEAKED AT THE DRIVER FRONT TIRE AREA AND ALSO STATED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE DEALER REPLACED THE TRANSMISSION AND THE BRAKE FLUID BUT THE FAILURE WAS NOT CORRECTED. THE CONTACT ALSO WANTED TO STATE THAT THE VEHICLE WAS TAKEN TO THE DEALER NUMEROUS TIMES FOR UNKNOWN ELECTRICAL FAILURES. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS VEHICLE 57,000. UPDATED 08/27/13*LJ THE CONSUMER STATED WHILE DRIVING, THE VEHICLE LOST POWER TO THE WHEELS AND THE ABILITY TO STEER BECAME VERY DIFFICULT. THE ACCELERATOR PEDAL BECAME UNRESPONSIVE. SHE WAS ABLE TO GET TO VEHICLE OVER TO THE SIDE OF THE ROAD, AFTER SHE PULLED OVER, THE VEHICLE BEGAN TO SHAKE BEFORE SHE TURNED THE ENGINE OFF. ALSO, THE WRENCH INDICATOR LIGHT ILLUMINATED.

Fuel/Propulsion System
Filed Apr 29, 201352,000 milesMO

MY CAR STARTED TO STALL AND WENT INTO LIMP HOME MODE. IT IMMEDIATELY WENT TO 1000 RPMS AND LOST ALL POWER. THE ENGINE LIGHT CAME ON. I HAD TO GO ACROSS ALL LANES OF TRAFFIC ON A BUSY HIGHWAY AND ALMOST GOT HIT. A COMMONLY KNOWN PROBLEM WITH THE THROTTLE BODY IS THE MOST LIKELY CAUSE. *TR

Steering
Filed Apr 26, 201342,000 milesNE

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE POWER STEERING ASSIST FAILED AS THE POWER STEERING WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS DIAGNOSED THAT THE POWER STEERING RACK NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 42,000. THE VIN WAS NOT AVAILABLE. *TR

Seats
Filed Apr 25, 201370,000 milesGA

DRIVERS SIDE POWER SEAT QUICK WORKING. *TR

Vehicle Speed Control
Filed Apr 23, 201345,000 milesHI

THIS HAPPENED 5 TIMES WITHIN 2 WEEKS BEFORE I WAS ABLE TO GET THE ISSUE DIAGNOSED AND FIXED. I HAVE ONLY OWNED THE CAR FOR 2 MONTHS. THIS HAPPENED AT THE WORSE POSSIBLE MOMENT EVERY TIME. I LIVE IN HAWAII WHICH IS KNOWN FOR ITS 4 LANES OF BUMPER TO BUMPER TRAFFIC (NO FARTHER THAN 20' APART OR SOME ONE WILL PULL IN BETWEEN YOU) GOING 70MPH. THIS INCIDENT HAPPENED 4 TIMES TO ME ON THE HIGHWAY DURING THIS RUSH HOUR TRAFFIC. INCIDENT: WAS CASUALLY DRIVING AT A CRUISING SPEED (70 MPH NOT ACCELERATING) WHEN THE CAR SHIFTED TO 1ST GEAR AND IDLED AT 1000-1200 RPMS. I COULD NOT ACCELERATE, AND I COULD NOT SHIFT GEARS MANUALLY (I HAVE THE MANUAL OVERRIDE FEATURE). NOTHING WORKED AND MY CAR QUICKLY SLOWED DOWN TO A CRAWLING SPEED OF ABOUT 10 MPH. I WAS IN THE LEFT LANE. IN HAWAII, THAT MEANS YOU ARE STUCK NEXT TO A CONCRETE MEDIAN LESS THAN 2 FEET FROM THE ACTUAL LANE. THIS MEANT THAT I HAD TO GET FROM THE LEFT LANE ACROSS 3 LANES TRAFFIC TO THE RIGHT LANE WITH CARS NO FARTHER THAN 20' APART GOING 60-75 MPH WHILE I WAS GOING 10 MPH. NEEDLESS TO SAY IT WAS NOT THE HIGHLIGHT OF MY DAY/MONTH/YEAR... THIS HAPPENED 4 MORE TIMES WITHIN THE NEXT 2 WEEKS. FORTUNATELY I LEARNED MY LESSON AND STUCK TO THE RIGHT LANE (OF COURSE ONE OF THESE TIMES THERE WAS NO RIGHT HAZARD LANE EITHER SO I HAD TO DRIVE 10MPH FOR ABOUT 5 MINUTES ON THE HIGHWAY BEFORE I COULD GET TO A TURNOFF). WHEN I TOOK IT IN FOR DIAGNOSTICS NOTHING CAME UP ON THE READING. FORTUNATELY MY TECHNICIAN DROVE IT AND IT FAILED ON HIM SO

Steering
Filed Apr 22, 201380,000 milesMI

I WAS DRIVING AROUND 25 MPH STRAIGHT IN MY 2010 FORD FUSION AND HEARD A CHIME LOOKED ON DASH AND IT READ "ADVANCE TRAC NEEDS SERVICE" ALSO THE LIGHTS FOR ABS, TRACTION CONTROL AND EMERGENCY BRAKE WERE ILLUMINATED. THE POWER STEERING STOP WORKING AT THIS TIME. CAR HAD NO WARNING BEFORE STEERING WENT OUT. PLEASE FIX THIS PROBLEM I SEE IT IS VERY COMMON FOR 2010-2012 FORD FUSIONS. CAR IS AT DEALERSHIP NOW, THEY RESET THE SYSTEM AND IT'S NOW WORKING BUT THEY WANT ME TO BUY A NEW STEERING RACK WHICH IS $1100 PLUS LABOR BUT CANNOT GUARANTEE THAT IS THE PROBLEM. HOWEVER, EVEN THOUGH THEY HAVE NO IDEA WHAT EXACTLY IS CAUSING THE PROBLEM AND RESETTING THE SYSTEM FIXES IT, THEY GUARANTEE THAT THE PROBLEM WILL HAPPEN AGAIN IF I DON'T REPLACE THE STEERING RACK. *TR

Engine
Filed Apr 22, 201330,000 milesMA

MY FUSION HAS MULTIPLE ISSUES. THE FIRST BEING A STALLING ISSUE WHEN SITTING AT A STOP, WHEN YOU PRESS THE ACCELERATOR THE CAR JUST DIES. IT HAS DONE THIS TO ME MULTIPLE TIMES THE LATEST BEING WITH MY WIFE WHO NOW REFUSES TO DRIVE THE CAR. IT DOESN'T POST A CODE AND STARTS RIGHT UP; WITH NO CODE THE FORD SAYS THEY CANNOT HELP. THE SECOND ISSUE IS TERRIBLE SHIFTING AND VERY SLOW RESPONSE TO THROTTLE MOVEMENTS. THE SHIFT FROM 1ST GEAR TO 2ND HAS BEEN VERY BAD; FORD HAS FLASHED THE COMPUTER MULTIPLE TIMES WHICH DID NOTHING. FORD SAYS WITHOUT A CODE THEY ARE NOT ABLE TO HELP. THIS HAS BEEN AN ISSUE WITH THE CAR FROM DAY 1. THIRD ISSUE IS WHEN YOU ARE ACCELERATING AND HAVE TO HIT THE BRAKES, WHEN YOU GET BACK ON THE GAS THE CAR ACTS AS IF THE MOTOR WAS TURNED OFF. YOU HAVE TO PUSH THE ACCELERATOR TO THE FLOOR TO GET IT TO RESPOND. I HAVE ALMOST BEEN HIT MULTIPLE TIMES DUE TO THIS ISSUE. AGAIN NO CODE SO FORD SAYS THEY CANNOT DO ANYTHING. *TR

Vehicle Speed Control
Filed Apr 22, 201326,353 milesOH

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE WRENCH WARNING ICON AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED AS THE VEHICLE STALLED. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE THROTTLE BODY WOULD HAVE TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 26,353. *TR

Engine
Filed Apr 22, 201326,353 milesOH

I WAS DRIVING DOWN THE ROAD, WHEN SUDDENLY MY CAR BEGAN TO SHAKE. I NOTICED THE WRENCH LIGHT CAME ON BEFORE THE CAR CAME TO A COMPLETE STOP IN THE MIDDLE OF THE ROAD. I THEN HAD MY VEHICLE TOWED TO THE DEALERSHIP TO BE EVALUATED. THEY SAID THEY COULDN'T FIND ANYTHING WRONG, BECAUSE THE WRENCH LIGHT WAS OUT. I THOUGHT THAT WAS VERY STRANGE BECAUSE A CAR JUST DOESN'T STOP AND LOOSE POWER FOR NO REASON. I TOOK THEIR WORD FOR IT AND CONTINUED TO DRIVE THE VEHICLE. ON APRIL 19, 2013, I WAS DRIVING TO WORK WHEN MY CAR BEGAN TO SHAKE, THIS TIME THE WRENCH LIGHT AND THE ENGINE LIGHT CAME ON BEFORE MY VEHICLE CAME TO AN ABRUPT STOP. UNLIKE THE FIRST INCIDENT, I WAS ALMOST IN A TERRIBLE ACCIDENT. THE CARS BEHIND ME HAD TO SWERVE TO AVOID HITTING EACH OTHER INCLUDING THE BACK OF MY CAR. I WAS FURIOUS BECAUSE I FELT THE FORD SERVICE DEPARTMENT PUT MY LIFE IN DANGER BY NOT LOOKING INTO THE PROBLEM FROM THE FIRST INCIDENT. I HAD MY CAR TOWED A SECOND TIME, THIS TIME THEY DIAGNOSED THE PROBLEM AS A DEFECTED THROTTLE BODY. THEY EXPLAINED THEY CANT DIAGNOSE A PROBLEM WITHOUT A CODE, EVEN THOUGH I TOLD THEM ABOUT THE WRENCH LIGHT AND THE POWER LOSS OF MY VEHICLE. I HOPE FORD TAKE CARE OF THE THROTTLE BODY ISSUE BEFORE SOMEONE IS SERIOUSLY INJURED. MY SAFETY WAS IN DANGER BECAUSE OF THIS MALFUNCTION. *TR

Steering
Filed Apr 21, 201362,500 milesOH

ELECTRIC POWER STEERING FAILED WHILE MY WIFE WAS DRIVING AT 45 MPH. CAR COULD NOT BE MANUVERED WITHOUT EXTREME DIFFICULTY. ALL INDICATIONS LED TO A FAILED ELECTRIC POWER STEERING RACK. HAD IT REPLACED WITH A PART FROM A SALVAGED VEHICLE WITH LIGHT SIDE DAMAGE AND 25,000 MILES. WORKED FINE FOR 3 DAYS, FAILED AGAIN AT 50 MPH. TOO DIFFICULT AND NOT SAFE TO DRIVE, WILL BE TOWED TO DEALER. NEED FORD TO OWE UP ON THIS SAFETY ISSUE. *TR

Vehicle Speed Control
Filed Apr 21, 201389,467 milesSC

I HAVE A 2010 FORD FUSION, MY CAR STARTED SURGING FOR ABOUT 20 MILES THEN AS I WAS DRIVING DOWN THE HIGHWAY, IT LOST ACCELERATION, THE ENGINE WAS RUNNING, BUT IT LOST SPEED IT WOULD NOT GO, I PUSHED THE PEDAL TO THE FLOOR AND WITHOUT WARNING, IT QUIT GOING! I HAD TO TRY TO GUIDE IT TO THE SIDE OF THE ROAD. I PUT MY HAZARD LIGHTS ON AND SAT ON THE SIDE OF THE ROAD. I CRANKED IT BACK UP AND DROVE A FEW MORE MILES SURGING AND IT CUT OFF WHILE DRIVING ON THE HIGHWAY AGAIN, VERY DANGEROUS. I GOT IT TO THE ADVANCE AUTO PARTS AND THEY PUT A DETECTOR ON IT AND IT SAID IT WAS THE THROTTLE SENSOR. THIS IS VERY SCARY AND DANGEROUS AND SHOULD BE RECALLED BEFORE SOMEONE IS INJURED OR KILLED. *TR

Engine and Engine Cooling
Filed Apr 18, 201380,000 milesCA

I PURCHASED A 2010 FORD FUSION 2 YEARS AGO AND I HAVE BEEN HAPPY WITH IT UP UNTIL JUST RECENTLY. THE OTHER MORNING I WAS ON MY WAY TO THE GYM AND THE CAR LOST TOTAL POWER, SPUTTERED THEN JUST DIED. IT STARTED UP RIGHT AWAY AND I WAS ABLE TO MAKE IT BACK HOME. NEEDLESS TO SAY, IT HAD TO GO TO THE DEALER AND THE PROBLEM HAS BEEN DIAGNOSED AS A THROTTLE BODY PROBLEM. APPARENTLY THIS HAS BEEN VERY COMMON IN THIS YEAR OF THE FORDS. IT IS EXTREMELY UPSETTING AS IF THIS HAD HAPPENED WHEN I WAS ON THE FREEWAY, IT COULD HAVE BEEN A REAL PROBLEM. THE TOTAL COST FOR THE REPAIRS WAS 600.00. I REALLY HOPE FORD PLACES A RECALL ON THESE THROTTLE BODIES, THIS IS A DANGEROUS SITUATION. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Fuel/Propulsion System
Filed Apr 18, 201328,000 milesOH

I WAS DRIVING THE VEHICLE HOME AND THE WRENCH LIGHT CAME ON AND THE CAR WOULD NO LONGER RESPOND TO THE ACCELERATOR PEDAL. I COASTED TO A STOP THE ENGINE STILL RUNNING BUT NO ACCELERATION. *TR

Engine and Engine Cooling
Filed Apr 18, 201366,348 milesTN

1ST INCIDENT: CAR STALLED IN TRAFFIC WHILE GOING 40 MPH, COASTED INTO PARKING LOT, RESTARTED CAR AND DROVE FINE - NO WARNING LIGHTS 2ND INCIDENT: 6 WEEKS LATER WITH NO ISSUES OR WARNING LIGHTS CAR STALLED AGAIN LATE AT NIGHT WHILE GOING 35 MPH UP A SMALL RISE 3RD INCIDENT: 2 DAYS LATER - STILL NO WARNING LIGHTS, CAR SUDDENLY LOST POWER, DID NOT STALL, BUT WOULD NOT GO OVER 5 MPH WHILE ENTERING ATTEMPTING TO ENTER INTERSTATE. SAT ON SIDE OF INTERSTATE FOR 45 MINUTES WAITING ON A TOW TRUCK. I HAD THE CAR TOWED TO A FORD DEALERSHIP. THEY REPLACED THE THROTTLE BODY WHICH COST $385. THE NOTES ON THE INVOICE STATE THEY "RETRIEVED CODE P2111 THROTTLE SYSTEM STUCK OPEN." I FEEL CERTAIN FORD HAS SOME SERIOUS ISSUES WITH THESE CARS AS THE TRANSMISSION HAS ALREADY HAD TO BE REBUILT.

Power Train
Filed Apr 17, 201331,000 milesIN

I WAS DRIVING TO WORK, AS I WAS PASSING A VEHICLE, MY CAR CUT OUT AT AROUND 70 MPH. AFTER MY ENGINE CUT AND THE WRENCH LIGHT CAME ON, I TRIED TO ACCELERATE AND WAS NOT ABLE TO ACCELERATE THE CAR. I PULLED OFF TO THE SHOULDER AND TURNED THE CAR OFF AND RESTARTED THE CAR. AS I WAS RESTARTING, THE CAR TOOK A LITTLE EXTRA CRANKS TO TURN OVER. UPON RESTARTING, THE WRENCH LIGHT WENT OFF AND THE CARD DROVE FINE. *TR

Engine
Filed Apr 17, 201343,000 milesTN

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED WHILE DRIVING 60 MPH, THE VEHICLE STALLED. AFTER THE VEHICLE SAT FOR A CONSIDERABLE AMOUNT OF TIME IT WAS RESTARTED AND OPERATED AS DESIGNED. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS BUT NO CAUSE FOR FAILURE WAS FOUND. THE MANUFACTURER WAS NOTIFIED BUT OFFERED NO ASSISTANCE. THE VEHICLE HAD NOT BEEN REPAIRED. THE VIN WAS UNAVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 43,000.

Vehicle Speed Control
Filed Apr 16, 201345,116 milesGA

GOING 70 MPH ON I 75 IN ATLANTA.. CAR JUST SHUT DOWN.. ALMOST GOT HIT BY A 18 WHEELER. MADE IT TO SHOULDER . WRENCH LIGHT WAS ON. SO I GUESS IT IS THE THROTTLE BODY. HOW IS THIS NOT A RECALL? I SEE MANY OTHER COMPLAINTS ON GOOGLE ABOUT THE SAME SITUATION WITH THIS CAR. *TR

Fuel/Propulsion System
Filed Apr 15, 201335,000 milesAL

THIS MORNING WHILE TRAVELING THE INTERSTATE WITH CRUISE CONTROL SET AT 75MPH MY CAR HAD A SWIFT JERKING MOTION AND LOST ALL ACCELERATION ACCIDENT WAS A NEAR MISS TRYING TO GET OFF HIGHWAY TO EMERGENCY LANE. TOWED TO FORD DEALER AND RIGHT AWAY THEY KNEW IT WAS A THROTTLE BODY FAILURE. CAR SHOWED NO SIGNS OF ANYTHING BEING WRONG UNTIL INCIDENT OCCURRED. THROTTLE BODY REPLACED AT MY EXPENSE DUE TO THEY SAY NOT COVERED UNDER POWETRAIN WARRANTY. FORD OBVIOUSLY KNOWS THERE IS A PROBLEM WITH THIS AND REFUSES TO ACKNOWLEDGE IT AT THIS TIME. HAVE READ SEVERAL FORUMS OF NUMEROUS OTHER PEOPLE WITH SAME PROBLEM AND RAN ACROSS ARTICLE OF YOUR INVESTIGATION OF FORD. FORD SHOULD BE HELD RESPONSIBLE FOR THERE FAULTY PARTS. IN THE RIGHT SITUATION SOME IS GOING TO LOSE THERE LIFE RELATED TO THIS PROBLEM. *TR

Electrical System
Filed Apr 13, 2013MS

DRIVING AT 70 MPH AND CAR LOST POWER. *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2010 Ford Fusion → · Every Fusion year → · How the figures are calculated →