I WAS NO LONGER ABLE TO ACCELERATE. THE CAR WAS RUNNING BUT WHILE I WAS DRIVING THE CAR STALLED IN THE MIDDLE OF THE ROAD AND AS I TRIED TO GIVE THE CAR GAS IT JUST INCREASED RPM'S BUT DIDN'T MOVE THE CAR. I PULLED OFF INTO A PARKING LOT TURNED THE CAR OFF AND ON AND IT BEGAN TO RUN AGAIN, BUT LOST ALL COMPUTER INFORMATION SO THE MECHANIC COULDN'T FIGURE OUT THE PROBLEM. IT HAS HAPPENED MULTIPLE TIMES SINCE THEN. *TR
2010 Ford Fusion complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2010 record →
TRANSMISSION LEAK IN THE FRONT LEFT AXLE. MECHANIC AT FORD DEALERSHIP TOLD ME THIS IS THE 5TH ONE HE'S SEEN IN THE LAST WEEK (ON VARIOUS 2010 FUSION'S AND 2010 ESCAPE'S), AND HE'S FIXED MANY OF THOSE VEHICLES WITH THE SAME PROBLEM OVER THE LAST FEW YEARS. UPON, LOOKING ONLINE, I SEE MANY OTHER PEOPLE WHO OWN THOSE 2 VEHICLES WITH THE SAME PROBLEM. THIS COSTS ABOUT $500 TO FIX (AND FROM REPORTS ONLINE, MANY TIMES IT'S NEEDED TO BE FIXED AGAIN). MECHANIC TOLD ME FORD IS ON THEIR 4TH VERSION OF THE PART TO TRY AND GET IT RIGHT. THIS SEEMS LIKE A RECALL IS NEEDED! THE PUBLIC IS GETTING SCREWED. *TR
ON STARTING THE CAR, THE STEERING COLUMN WAS LOCKED UP AND WOULD NOT TURN. TOWED TO FORD DEALERSHIP, THEY ASSESSED THAT THE WHOLE STEERING COLUMN HAD TO BE REPLACED. COST ME $2000. THIS IS A COMMON PROBLEM AND I AM SURPRISED THAT FORD HAS NOT ISSUED A RECALL. *TR
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT STUDS AND LUG NUTS WERE DETACHING FROM THE FRONT PASSENGER'S SIDE WHEEL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN CONFIRMED THAT THE STUDS WERE FRACTURED. NO REPAIRS WERE MADE TO THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 77,000 AND THE CURRENT MILEAGE WAS 100,000.
APPROXIMATELY TWO YEARS AGO, I WAS DRIVING DOWN RT 28 IN FAIRFAX, VA. I WAS GOING ABOUT 60 MPH WHEN MY CAR TURNED OFF. NO POWER STEERING, NO BRAKES, TO SPEED. THE CAR BEHIND ME SLAMMED ON HIS BRAKES AND NARROWLY MISSED REAR ENDING ME. I MADE IT OVER TO THE SHOULDER. I TOOK MY CAR TO KOONS FORD STERLING, THEY TOLD ME IT WAS THE THROTTLE BODY. I CALLED FORD MOTOR CUSTOMER RELATIONSHIP CENTER AND TOLD THEM WHAT HAPPENED AND ALSO TOLD THEM THAT I GOGGLED IT AND FOUND MANY OTHER PEOPLE COMPLAINING ABOUT THE SAME THING. I WAS TOLD THAT FORD HAD NO KNOWLEDGE OF PROBLEMS WITH THE THROTTLE BODY. I PAID TO HAVE THE WORK DONE. FAST FORWARD...............THREE WEEKS AGO WE RECEIVED A LETTER FROM FORD TELLING US THAT THE THROTTLE BODY WAS NOW BEING RECALLED AND IF WE HAVE ALREADY HAD THE WORK DONE, WE SHOULD TAKE THE RECEIPT UP TO THE DEALERSHIP FOR OUR REFUND. WELL THAT WAS ON APRIL 1. STILL NOTHING. EACH TIME I CALL I'M TOLD THAT IT'S STILL UNDER REVIEW. ASIDE FROM THE FACT THAT I PROBABLY WILL NEVER GET A REFUND, I'M WONDERING HOW MANY PEOPLE DIED FROM THIS. IT TOOK FORD 2-3 YEARS TO DO THIS RECALL. *TT
WHILE ROTATING THE TIRES, I NOTICED THAT TWO OF THE WHEEL STUDS HAD SHEARED OFF THE FRONT LEFT WHEEL. THERE IS A RECALL ON THIS MODEL OF FUSION BUT MY CAR HAS MANUFACTURED ON 3/28/2009 AND THE RECALL ONLY COVERS VEHICLES MANUFACTURED FROM 4/1/2009 THROUGH 4/30/2009. SINCE MY FAILURE IS IDENTICAL TO WHAT THE RECALL ADDRESSES, I SUBMIT THAT THERE ARE SOME VEHICLES THAT FAILED TO GET COVERED BY THE RECALL AND THE DANGER OF THEM HAVING WHEEL BOLT FAILURES SHOULD BE ADDRESSED BY FORD AND A REMEDY OFFERED. I HAVE CONTACTED MY LOCAL DEALER AND HE IS UNABLE TO OFFER A SOLUTION. I ALSO CONTACTED FORD (CASE #CAS4265584) AND THEY REFUSED TO TAKE ANY ACTION. NEITHER OF THOSE CONTACTED COULD OFFER A SOLUTION AND I AM LEFT WONDERING IF THIS VEHICLE IS SAFE TO DRIVE. *TT
TRAVELING ON A ROAD IN ORLANDO FL AND LOST SPEED AND THEN EVENTUALLY LOOSING POWER AND HAD TO DRIFT OFF THE SIDE OF THE ROAD. FINALLY WAS ABLE TO START THE CAR JUST TO BE ABLE TO GET IT BACK TO MY HOME. HAD TO GET THE VEHICLE TOWED TO THE FORD DEALERSHIP AND FOUND THAT THE THROTTLE BODY HAD WENT BAD. HAD TO GET IT REPLACED. THIS IS VERY DANGEROUS WHEN DRIVING AT A GOOD SPEED AND ALL OF A SUDDEN YOU LOOSE POWER, THANK GOD I DIDNT GET IN A ACCIDENT. I SEE THAT THERE IS A RECALL ON THIS PART WITH FORD BUT MY VIN IS NOT INCLUDED. *JS
AXLE SEAL ON DRIVERS SIDE HAD FAILED. I HAD TO HAVE SEAL AND AXLE REPLACED, LEAKING LARGE AMOUNTS OF TRANSMISSION FLUID NEXT TO TIRE. AXLE WAS REPLACED WITH REDESIGNED PART AT MY COST. *JS
WHILE DRIVING VEHICLE, VEHICLE WILL SUDDENLY "STALL" (ENGINE STAYS RUNNING, BUT LOSES ALL POWER). CAN TURN OFF ENGINE, AND RESTART VEHICLE AND WILL RUN. THIS HAS OCCURRED MULTIPLE TIMES. PREVIOUS ATTEMPTS NO "CODE" HAS BEEN STORED, SO DEALER WOULD PROVIDE NO RESOLUTION TO THE ISSUE. *JS
2010 FORD FUSION SE 2.6L DROVE VEHICLE TO RESTAURANT FOR DINNER. WHEN WE CAME OUT AFTER APPROX 1 1/2 HOURS STARTED CAR, WITHIN 30 SECONDS "POWER STEERING ASSIST FAILURE" LIGHT CAME ON AND THERE WAS NO POWER STEERING. PUT CAR IN REVERSE, TRIED TO DRIVE BUT WAS SO UNBELIEVABLY TIGHT, COULD ALMOST NOT TURN AT ALL. PUT CAR BACK IN PARK AND TURNED ENGINE OFF. WAITED APPROX 20 SECONDS AND RESTARTED CAR. "POWER STEERING ASSIST FAILURE" LIGHT CAME IMMEDIATELY BACK ON. DROVE ACROSS PARKING LOT TO GAS STATION TO PURCHASE POWER STEERING FLUID AND FOUND OUT THAT MY VEHICLE DOES NOT HAVE POWER STEERING FLUID...IT'S ELECTRICAL. WHILE THE ENGINE WAS OFF AT THE GAS STATION EVIDENTLY THE SYSTEM RESET ITSELF BECAUSE WHEN WE RESTARTED THE CAR IT WAS FINE. - I HAD MY FAMILY..2 SMALL KIDS AND HUSBAND IN THE CAR..THIS WAS VERY FRIGHTENING...AFTER DOING ALL THE RESEARCH TONIGHT ABOUT THIS FAILURE...I'M HONESTLY VERY FRIGHTENED TO DRIVE IT ANYMORE. I HAVE MANY FUTURE DOCTOR APPOINTMENTS ABOUT 2 1/2 HOUR DRIVE FROM MY HOUSE COMING UP FOR SURGERY...AND I'M SERIOUSLY QUESTIONING FORD'S THINKING ON NOT RECALLING THE VEHICLES FOR THIS PROBLEM. *TR
DRIVING TO WORK CAR HAD A THUMP THEN LOSS OF POWER(COULDN'T ACCELERATE ) AND AMBER WRENCH LIGHT CAME ON. PULLED OVER TO SIDE OF HIGHWAY AS QUICKLY AND SAFELY AS I COULD. ENGINE WAS IDLING ROUGH. PUT IN PARK AND TURNED OFF CAR FOR 2 SECONDS, AND TURNED BACK ON. CAR RAN FINE, UNTIL 3 DAYS LATER WHEN EXACT SAME PROBLEM OCCURRED. *TR
I STARTED MY CAR THEN SUDDENLY THE LARAM APPEAR AS (SERVICE ADVANCE TRAC) HOWEVER I DIDN'T NOTICE ANY CHANGE IN MY CAR , I HAD MY STEERING WORKING AND MY BRAKES FINE , AFTER THAT I WENT FEW MILES THAN TURNED OFF THE CAR , AFTER THAT THE ALARM DISAPPEARED , AFTER A WHILE IT APPEARED AGAIN AND I CONTINUE MY TRIP THEN PARKED THE CAR AND AFTER 1:30 HOURS I TURNED ON AND THE ALARM DISAPPEARED AND NEVER APPEARED AGAIN TILL NOW WHICH MEANS AFTER A DAY. *TR
AFTER DRIVING FOR ~20 MINUTES AND THE ENGINE WARMING UP, THE ENGINE WILL SURGE WHEN COMING TO A COMPLETE STOP AFTER BRAKING. THERE IS ALSO A SMELL OF GAS. IMMEDIATELY AFTER REFUELING, THE ENGINE IS DIFFICULT TO START. ONCE STARTED IT RUNS ROUGH FOR A FEW SECONDS AND WANTS TO LURCH AWAY. *TR
THE TRANSMISSION HAS BEEN JERKING SINCE WE BOUGHT IT I BELIEVE IN 2012. IT JERKS AT 25 TO 35 (EST...) AND NOT ALL THE TIME. IT ALSO DOES IT WHEN YOU PUT IT INTO DRIVE COMING OUT OF REVERSE. I HAVE NERVES PROBLEMS AND I FEEL IT MORE THAN MOST PEOPLE. MY HUSBAND IT HEALTHY AND HE IS NOW SEEING WHAT I HAVE BEEN TALKING ABOUT. IT IS DOING IT PRETTY FREQUENTLY NOW. ITS APRIL 2014. GOING TO THE OWNERS MANUAL WE FOUND OUT IT WAS REPLACED AT 8000 MILES (EST) WITH PRIOR OWNER. ALSO ARE TAIL LIGHTS EDGING KEEPS CHIPPING OR BREAKING OFF. I SEE IT ON MOST FORD FUSION. AND LASTLY OUR GAS TANK LID IS BEYOND LOOSE. IT IS ALWAYS BLOWING OPEN. WE HOPE IT DOESN'T NEVER GET RIPPED OFF OR THAT WATER DOESN'T IN TO THE GAS. SIMPLE BUT MAJOR PROBLEMS. THIS NEW OF CAR SHOULD NOT KEEP HAVING PROBLEMS. *TR
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DECELERATING, THE VEHICLE ERRONEOUSLY ACCELERATED. THE CONTACT WAS ABLE TO STOP THE VEHICLE BY FORCEFULLY APPLYING THE BRAKES. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 37,000 AND THE CURRENT MILEAGE WAS 38,000.
DRIVING HIGHWAY SPEED WITH THE CRUISE CONTROL ACTIVE, ON MY WAY TO WORK. TURNED OFF THE CRUISE AND THE CAR "BUCKED." THE WRENCH WARNING LIGHT CAME ON. IT WOULD LOSE RPM AND THEN GO BACK UP AGAIN. TURNED AROUND AND WENT HOME. I DIDN'T WANT TO BE STRANDED AT 4:30 IN THE MORNING. GOT HOME, TURNED THE CAR OFF, AND RESTARTED, AND THE LIGHT WAS OFF. TOOK IT TO THE FORD DEALER AND THEY SAID IT'S THE THROTTLE BODY. BUT...MY CAR FOR SOME REASON ISN'T COVERED UNDER THE EXTENDED WARRANTY. I HAVE A 6 SPEED MANUAL. IT USES THE SAME THROTTLE BODY AS AUTOMATIC TRANSMISSION CARS. WHAT GIVES?? *TR
HARD SHIFTING AND GEAR SLIPPING DUE TO FLUID LEAK. *TR
I RUN A LIVERY BUSINESS AND LUCKILY THERE WERE NO CLIENTS IN THE VEHICLE WHEN THE POWER STEERING JUST STOPPED WORKING. I BROUGHT THE VEHICLE DIRECTLY TO MY MECHANIC AND HOOKED IT UP TO THE COMPUTER, ALTHOUGH THE SERVICE ADVANCE TRAC AND POWER STEERING SERVICE NOW WARNING LIGHTS ARE ON, HIS COMPUTER IS NOT PULLING CODES OR FINDING ANY PROBLEMS? I THEN WENT TO THE DEALERSHIP AND EXPLAINED THE PROBLEM TO THEM AND THEY ARE SAYING I AM GOING TO HAVE TO REPLACE THE ENTIRE STEERING RACK ALTHOUGH I HAVE READ THERE IS NO GUARANTEE THIS WILL ACTUALLY RECTIFY THE PROBLEM. WHEN RESEARCHING THIS ONLINE I AM AMAZED AT THE AMOUNT OF COMPLAINTS I HAVE FOUND. WHY HAS THERE NOT BEEN A RECALL ON THIS YET? LUCKILY THERE HAVE BEEN NO SERIOUS INJURIES OR DEATHS DUE TO THIS EXISTING PROBLEM. WHAT IS IT GOING TO TAKE FORD TO RESOLVE THIS? MAYBE THERE SHOULD BE A CLASS ACTION LAWSUIT FILED JUST LIKE THE UNINTENDED ACCELERATION LAWSUIT. I AM VERY DISGUSTED. I AM NOW LOSING MONEY AS I CAN NOT RUN MY BUSINESS WITH NO VEHICLE. *TR
WHILE DRIVING VEHICLE AT VARIOUS SPEEDS FROM 25 MPH TO HIGHWAY SPEEDS OF 55 MPH, ELECTRIC POWER STEERING PERIODICALLY AND SUDDENLY CUTS OUT, MAKING STEERING DIFFICULT ESPECIALLY DUE TO THE SUDDENNESS AND UNEXPECTEDNESS OF THESE INCIDENTS. INCIDENTS SEEM TO OCCUR WHEN RIDING OVER A BUMP IN THE ROAD AND ARE TYPICALLY NOTICED MOST FREQUENTLY ON HIGHWAY ON/OFF RAMPS. *TR
WHILE SITTING AT A STOP LIGHT, THE CAR STARTED ACCELERATING FASTER AND FASTER. HAD TO TURN THE CAR OFF TO GET IT TO STOP. NEXT LIGHT, THE SAME THING. TOOK IT TO DEALERSHIP AND THEY SAID IT WAS THE THROTTLE BODY, AND THEY REPLACED IT. (RECALL?) WORKED OK UNTIL 3/27/2014 AND PULLING INTO A PARKING LOT, WITH MY FOOT ON THE BRAKE TO SLOW DOWN, THE CAR STARTED ACCELERATING AGAIN. I TURNED THE CAR OFF TO GET IT TO STOP. GLAD I WASN'T ON A HIGHWAY OR INTERSTATE WHEN THIS HAPPENED. GOING BACK TO DEALERSHIP TOMORROW, AS I CONSIDER THIS A DANGEROUS PROBLEM. *TR
I OWN A 2010 FORD FUSION SE, I PURCHASED IT WHILE MY HUSBAND WAS DEPLOYED IN 2010. IT HAD 17 MILES, WHEN I BOUGHT IT. I AM THE FIRST OWNER. IT SEEMED LIKE A GREAT CAR. IN OWNING THE CAR I HAVE HAD TO GET THE ALTERNATOR CHANGED- 2 YEARS INTO OWNING THE CAR. AND RECENTLY THE CAR HAS BEEN RIDING "ROUGHER" THAN USUAL. ALSO THE RPM'S WILL RANDOMLY GO UP AND DOWN. AND WHEN I AM AT A RED NIGHT AND MY FOOT IS ON THE PEDAL, THE CAR KIND OF "JUMPS" A LITTLE BIT... THIS SHOULD NOT BE HAPPENING SINCE MY FOOT IS ON THE BRAKE. I DON'T KNOW IF THIS IS TRANSMISSION RELATED OR WHAT- BUT FORD REALLY NEEDS TO GET THIS RECALLED IT IS QUITE DANGEROUS. THIS MORNING THE CAR WAS REALLY ACTING ODD. I WILL BE CALLING A MECHANIC TODAY AND SEE WHAT ARE MY OPTIONS WITH THIS CAR. I AM TERRIFIED THAT I WILL BE DRIVING WITH MY TWO YOUNG CHILDREN IN THE CAR AND THE CAR START ACTING UP- ESPECIALLY SINCE MY HUSBAND IS DEPLOYED ONCE AGAIN TO THE MIDDLE EAST WITH US AIR FORCE. FORD FIGURE OUT THE PROBLEM WITH THIS CAR BEFORE IT CAUSES ACCIDENTS OR WORSE FATALITIES! *TR
2010 FORD FUSION. CONSUMER WRITES IN REGARDS TO THROTTLE BODY FAILURE. *SMD THE CONSUMER STATED WHILE DRIVING AT A SPEED OF 45 MPH. SHE HEARD WHAT SHE THOUGHT WAS A LIGHT POP, AND THE VEHICLE IMMEDIATELY STARTED LOOSING POWER, AND NO MATTER HOW HARD SHE APPLIED THE ACCELERATOR, IF HAD NO EFFECT ON THE VEHICLE. *JB THE CONSUMER STATED SHE EXPERIENCED ANOTHER FAILURE ON MARCH 15, 2014. UPDATED 04/02/14
METAL TO METAL GRINDING REAR BRAKES AT 19967 MILES, DEALER CLAIMS RUSTY CALIPER PINS, REPLACED ROTORS, CALIPERS AND PADS FOR $283 OUT OF POCKET, NOT COVERED UNDER WARRANTY. FRONT BRAKES FINE AND WEARING NORMALLY. *TR
BRAKE PEDAL GOES TO FLOOR, USED EMERGENCY BRAKE TO AVOID REAR END ACCIDENT, DEALER CLAIMS METAL BRAKE LINE FAILURE DUE TO CRIMP FROM FACTORY INSTALL. LOCATION OF FAULT WAS UNDER AIR CONDITIONING UNIT. DEALER ORDERED NEW LINE FROM TENNESSEE, TOOK A WEEK, RENTAL CAR $200 AND LINE REPLACEMENT $488. I SUSPECT EARLIER REAR BRAKE ISSUE WAS CAUSED BY THIS FACTORY INSTALLED CRIMP. *TR
STARTED MY CAR AND EVERYTHING WAS FINE, WITHIN 45 SECONDS OF DRIVING MY DASH SAID SERVICE POWER STEERING NOW AND THEN SERVICE ADVANCETRAC, WITH THE ADVANCETRAC LIGHT COMING ON. AS SOON AS THIS HAPPENED MY POWER STEERING WAS COMPLETELY GONE AND I COULD HARDLY TURN. IT HAS NEVER WORKED SINCE AND WHENEVER I START THE CAR IT SAYS SERVICE POWER STEERING NOW SHORTLY FOLLOWED BY SERVICE ADVANCETRAC. *TR
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 35 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THERE WAS A SUDDEN LOSS OF POWER STEERING WITH THE ILLUMINATION OF THE WARNING INDICATOR. THE VEHICLE WAS DRIVEN TO THE SIDE OF THE ROAD WHERE THE ENGINE WAS TURNED OFF. UPON RESTARTING, THE VEHICLE RESUMED WITH THE STEERING WHEEL MALFUNCTION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND AN UNKNOWN REPAIR WAS PERFORMED. THE FAILURE PERSISTED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 48,382. THE VIN WAS UNAVAILABLE.
I WAS A PASSENGER IN A 2010 FORD FUSION AND WAS IN THE FRONT PASSENGER SEAT AND ANOTHER PERSON WAS IN THE RIGHT REAR PASSENGER SEAT. I WAS EXITING THE CAR AND BECAUSE THE DOOR HAD OPENED TO FAR, I USED MY HANDS TO PULL MYSELF OUT OF THE CAR. AT THE SAME TIME, THE PASSENGER IN THE RIGHT REAR SEAT WAS IN THE PROCESS OF OPENING THEIR DOOR AND EXITING. DUE TO THE CLOSE PROXIMITY OF THEIR DOOR EDGE (APPROXIMATELY 1/16 INCH) AND THE CAR ITSELF, A FINGER TIP ON MY RIGHT HAND WAS COMPLETELY AMPUTATED WHEN THE DOOR WAS OPENED. I WAS TAKEN BY AMBULANCE TO HOSPITAL WHERE SURGERY WAS PERFORMED.
WHILE DRIVING THE ENGINE JUST CUT OUT. THERE WAS NO RESPONSE FROM THE GAS PEDAL AT ALL. THE ENGINE WAS SURGING AROUND 10000 RPM, AND RUNNING VERY ROUGH. THEN THE VEHICLE WENT IN TO LIMP HOME MODE. I WAS ABLE TO SHUT IT DOWN PUT IT IN PARK AND RESTART, BUT AFTER A WHILE IT STARTED ALL OVER AGAIN. THIS HAPPENED MULTIPLE TIMES DURING THE DAY. *TR
I WAS DRIVING HOME FROM WORK ON THE INTERSTATE WHEN THE CAR BECAME HARD TO STEER. I PULLED OFF THE ROAD TURNED THE CAR OFF. WHEN I TURNED THE CAR BACK ON IT WAS FINE AND I WENT ON HOME. THE NEXT DAY WHEN I STARTED THE CAR THERE WAS A POWER STEERING ASSIST FAILURE. I TOOK THE CAR TO THE FORD DEALER. THEY SAID THE STEERING GEAR WAS GOING OUT AND WOULD COST $1600 TO REPAIR. SINCE MY 2010 FORD FUSION HAD ONLY 43000 MILES ON IT, I CALLED FORD. THEY SAID THEY COULDN'T HELP ME. *TR
PARKING BRAKE HANDLE WOULD NOT RELEASE BRAKES AND WAS TOTALLY LOOSE. BRAKES WERE LOCKED UP, BUT AFTER GOING IN REVERSE IT FINALLY RELEASED. SINCE THEN IF WEATHER IS BELOW FREEZING BRAKE LEVER CANNOT BE MOVED AT ALL. IF WEATHER IS ABOVE FREEZING IT SEEMS TO WORK BUT WE ARE AFRAID TO USE IT FOR FEAR OF LOCKING UP. SOME OWNER INPUT WAS FOUND ON INTERNET SAYING THAT THE CABLE BOOTS WERE POSSIBLY WORN AND WATER GETS INTO THE MECHANISM AND PREVENTS LEVER FROM OPERATING. SEEMS TO BE A COMMON FORD FUSION PROBLEM THIS TIME OF YEAR. CONTACTED FORD AND THEY HAD NO INPUT ON PROBLEM. I WILL HAVE IT LOOKED AT BY INDEPENDENT REPAIR SHOP AS THE LOCAL DEALER SERVICE DEPT. IS A THIEF. IN MEANTIME I CANNOT USE THE PARKING BRAKE. WARRANTY IS OVER BUT I THINK FORD SHOULD ATTEND TO THIS PROBLEM AS IT IS CLEARLY A DANGEROUS DEFECT. *TR
SMELLED GAS AND SAW LEAK FROM TOP OF TANK DOWN SIDE OF TANK BY PASSENGER SIDE REAR WHEEL. MECHANIC DROPPED THE TANK AND SAID A SPLIT OCCURRED ON A SEAM THROUGH NO FAULT OF CORROSION. HE BELIEVES IT TO A MANUFACTURER DEFECT. ALL THE VEHICLES I HAVE OWNED NEVER HAD A LEAKING GAS TANK FROM CORROSION OR OTHERWISE. *TR
THE CAR WENT INTO 'LIMP' MODE, AND LOST ALMOST ALL POWER. THE 'CHECK ENGINE' INDICATOR LIT UP. I WAS ABLE TO COAST TO THE SIDE OF THE ROAD AND RESTART IT W/O INCIDENT, AFTER WHICH IT RAN NORMALLY. THIS IS THE FIRST TIME IT HAPPENED, BUT AN ONLINE SEARCH REVEALED THAT THIS IS NOT AN UNKNOWN ISSUE WITH THESE MODELS. I WAS IN HEAVY TRAFFIC AND FORTUNATE THAT NO ACCIDENT OCCURRED. *TR
WHILE DRIVING ON ROAD AT 50 MPH THE CAR SUDDENLY ALARMED "SERVICE ADVANCETRAC" AND "SERVICE POWER STEERING NOW." MY STEERING WHEEL LOCKED ON ME. THANK GOD IT DIDN'T CAUSE AN ACCIDENT. I SEE ON THIS WEBSITE AND THE INTERNET THERE ARE MULTIPLE COMPLAINTS ABOUT THIS BUT NO RECALLS. THIS IS VERY EXPENSIVE TO FIX!!!!I WHY NO RECALLS YET? *TR
SERVICE ADVANCETRAC FAULT DISPLAYED SERVICE POWER STEERING NOW DISPLAYED THEN POWERING STEERING TURNED OFF AND THEN VEHICLE WAS VERY HARD TO STEER EPAS IS NOW NOT WORKING DEALER STATED THIS WAS THE REASON WHY POWER STEERING IS OFF. *TR
WELL I PREVIOUSLY HAD A PROBLEM WITH THE TRANSMISSION SHIFTING GEARS AND JERKING. WELL COME TO FIND OUT IT WAS FROM A LOW FLUID LEVEL CAUSED BY A LEAKING DRIVE SHAFT. ONE OF MORE THAN 2000 KNOWN TO HAVE THIS PROBLEM. FORD NEEDS TO TAKE CARE OF THIS OR I AM GOING BACK TO IMPORTS AGAIN. *TR
I WAS DRIVING THE ROAD AROUND 50 MPH.,WHEN SUDDENLY MY CAR WAS IDLING! I TRIED TO PUSH THE GAS BUT THE CAR WAS NO POWER I GEAR OFF TO THE SIDE OF THE ROAD. I PUT THE CAR TO PARK. AFTER I RESTART MY CAR AND SEEMS NOTHING WAS WRONG WITH IT.I TOOK MY CAR TO FORD DEALER SCHWABENGARAGE AG STUTTGART-VAIHINGEN GERMANY / GARAGE TO LOOK WHAT IS WRONG WITH IT, THEY DIDN'T SEE ANYTHING WRONG WITH IT. SO I DROVE MY CAR AGAIN, MY BOYFRIEND SEARCH THE PROBLEM AND FOUND OUT THAT THE THROTTLE BODY IS NOT WORKING RIGHT ,BUT THE DEALER COULDN'T SEE THE PROBLEM. MY BOYFRIEND ORDER THE PARTS ANYWAY BECAUSE I CAN FEEL THAT MY CAR IS GOING TO BREAK DOWN AGAIN. I WAS DRIVING THIS MORNING WITH MY TWO KIDS WHEN MY CAR LOSE POWER AGAIN. I TURNED IT OFF AND START AGAIN AND AFTER 100 METERS IT DID THE SAME AGAIN. I WAS TERRIFIED AND PRAY HARD THAT THE OTHER CAR WILL NOT HIT US. I TOOK MY CAR TO AAFES / MILITARY INSTALLATION CAR CARE WITH THE PARTS WE PURCHASED AND REPLACED THE THROTTLE BODY. I DROVE MY CAR HOME TODAY AND GOT HOME SAFELY. I FOUND OUT THAT FORD FUSION HAS BEEN HAVING THIS PROBLEM. *TR
WHEN COLD VEHICLE FREE REVS BEFORE ABRUPTLY SLAMMING INTO NEXT GEAR THIS COULD CAUSE DAMAGE TO THE AUTOMATIC TRANSMISSION OR LOSS OF VEHICLE CONTROL IN ADVERSE CONDITIONS. I HAVE HEARD OF NUMEROUS OTHER COMPLAINTS SPECIFIC TO THIS MODEL. THE MANUFACTURER NEEDS TO ADDRESS THESE CONCERNS IMMEDIATELY! *TR
FROM THE TIME OF STARTING THE VEHICLE UP TO APPROX 5 - 10 MINUTES THERE IS NO POWER STEERING IN MY CAR. I CAN BE GOING ANY SPEED AND IT DOESN'T WORK. *TR
EVERY TIME ENGINE STARTS, FORD FUSION DASH DISPLAYS TWO (2) FAULT CODES: CROSS TRAFFIC SYSTEM FAULT, AND CHECK REAR PARK AID. BOTH FAULT ALERTS CLEAR AFTER PRESSING CONTROLS ON THE STEERING WHEEL. HOWEVER, BOTH, THE REAR PARK AID, AND THE CROSS TRAFFIC SYSTEM STOPPED WORKING. EACH PROVIDES UNIQUE AUDIBLE BUZZING ALERTS WHEN AUTO IS IN REVERSE TO WARN OF AN IMPENDING CRASH/CONTACT WITH A PERSON OR OBJECT. TWO SAFETY SYSTEM FEATURES THAT NO LONGER WORK. *TR
TWICE IN PARKING LOT MESSAGE APPEARED -POWER STEERING ASSIST FAULT. AT FIRST APPEARED TO BE POWER (BATTERY) RELATED, BECAUSE THE CAR WAS IN PARK AND WHEN I TURNED CAR OFF THEN ON AGAIN MESSAGE IS GONE, CAR WAS DRIVING FINE. - ABOUT AN HOUR LATER, SAME MESSAGE APPEARED AND POWER STEERING NO LONGER WORKS. TURNING ON AND OFF NO LONGER CORRECTING THE PROBLEM. THIS IS THE SECOND POTENTIALLY VERY DANGEROUS PROBLEM I HAVE HAD WITH THIS CAR IN THE LAST 6 MONTHS. *TR
I WAS DRIVING MY 2010 FORD FUSION ON A DRY LEVEL STREET AND SUDDENLY THE SERVICE POWER STEERING NOW AND ADVANCE TRAC FAILURE DISPLAYED ON MY RADIO. IT IS ESTIMATED TO COST $1200 TO FIX THIS AND I HAVE SEEN APPROXIMATELY 25% OF THE COMPLAINTS ABOUT FORD FUSIONS INVOLVE THIS ISSUE. PLEASE HELP US THERE IS AN OBVIOUS FAULT FROM FORD. *TR
WHILE DRIVING HOME ON HIGHWAY AT 50 MPH THE CAR SUDDENLY ALARMED SERVICE ADVANCETRAC AND POWER STEERING NOW. MY STEERING WHEEL LOCKED ON ME. THANK GOD IT DIDN'T CAUSE AN ACCIDENT. I CALLED A FORD DEALER THEY SUGGESTED I PULL OVER TRY TURNING THE CAR OFF AND STARTING IT AGAIN TO SEE IF MESSAGE WOULD DISAPPEAR IT DIDN'T. THEY TOLD ME I WOULD HAVE TO BRING IT IN TO BE SERVICED. JUST FOR THEM TO LOOK AT IT IT'S $130. WHEN I LOOKED ON INTERNET I SEEN THAT THERE HAS BEEN MULTIPLE COMPLAINTS ABOUT THIS BUT NO RECALLS. I ALSO SEEN THAT IT IS VERY COSTLY AND THE PROBLEM RECURS. WHY NO RECALLS YET? *TR
WENT TO PULL ONTO INTERSTATE AND WHEN TRIED TO ACCELERATE THE VEHICLE WOULDN'T SPEED UP. ALSO THE ENGINE RPM'S WOULD ACCELERATE AND CAUSE HARD SHIFTS WHICH HAS PROGRESSIVELY GOTTEN WORSE, THE VEHICLE DOESN'T WANT TO START WHEN THE FUEL LEVEL GETS LOW ENOUGH TO TURN THE LOW FUEL LIGHT ON EITHER. ALL OF THE ABOVE PROBLEMS HAVE GOTTEN WORSE OVER THE PAST MONTH. *TR
DRIVING IN FAR LEFT LANE AT HIGHWAY SPEED. THE CAR HAD BEEN ON FOR ABOUT 10 MINUTES AFTER SITTING IN PARKING LOT ALL DAY. IT WAS 96 DEGREES. CAR STARTED TO VIBRATE AND SLOW DOWN. I NOTICED THAT THE TOOL LIGHT WAS ON. OBVIOUSLY I HAD ENTERED INTO LIMP MODE AND FOUND A WAY TO CROSS FOUR LANES OF RUSH HOUR TRAFFIC TO MAKE IT TO THE EMERGENCY LANE. ONCE STOPPED ENGINE LOPED ERRATICALLY AND WOULD NOT ACCELERATE. ENGINE WAS NON-RESPONSIVE TO PEDAL CHANGES. PUT CAR IN PARK AND SHUT THE ENGINE OFF. I WAITED 30 SECONDS AND STARTED THE CAR AGAIN AND DROVE HOME (26 MILES) WITHOUT FURTHER INCIDENT. IT SHOULD BE NOTED THAT I HAVE EXPERIENCED SURGING IN THE ENGINE THIS PAST WEEK. SYMPTOMS POINT TO THE THROTTLE BODY; BUT THIS IS SPECULATION AS I HAVE NOT HAD THE CAR DIAGNOSED BY A PROFESSIONAL. I AM AWARE THAT THERE IS A CURRENT INVESTIGATION INTO THIS MATTER. THIS EVENT HAPPENED AT HIGHWAY SPEEDS AND COULD HAVE BEEN DISASTROUS. DRIVING CAN BE INHERENTLY DANGEROUS AND PARTS DO BREAK; BUT, THE FACT THAT THIS HAS BEEN A KNOWN ISSUE FOR QUITE SOME TIME WARRANTS AN ADDITIONAL REPORT.
WE LEFT OUR HOME IN NORTH FORT MYERS, FL, FRIDAY MORNING AND TRAVELED NORTH ON ROUTE 75. AROUND MILE MARKER 217, AND DRIVING IN THE MIDDLE LANE OF THE 3 LANE HIGHWAY, THE ENGINE SUDDENLY DIED. WE COASTED OVER TO THE SIDE OF THE ROAD. AFTER SEVERAL ON-OFF ATTEMPTS WE LIMPED OFF THE HIGHWAY VIA THE EXIT AND INTO THE TIRE CHOICE CAR CARE SHOP IN BRADENTON, FL. THEIR COMPUTER DETERMINED THE PROBLEM TO BE THE THROTTLE BODY MOTOR ASSEMBLY, WHICH THEY REPLACED ALONG WITH THE THROTTLE BODY SWITCH. IF A VEHICLE HAD BEEN BEHIND US AT THE TIME ON RT. 75, WE WOULD HAVE BEEN SERIOUSLY INJURED OR KILLED!!!
MY WIFE WAS DRIVING TO A APPOINTMENT AND ABOUT 2 MILES AWAY FROM THE HOUSE, THE ADVANCE TRAC LIGHT CAME ON THEN THE CAR STEERING LOCKED UP AND THE CAR LOST CONTROL, SHE WAS ABLE TO PULL UP AGAINST THE SIDE WALK SAFE, BUT IT SCARED HER REALLY BAD THINKING IT WAS GOING TO BE A SERIOUS AND THAT HER AND THE BABY SHE CARRYING WOULD BE HURT, WHY IS THEIR NOT A RECALL ON THIS PROBLEM, SO MANY PEOPLE HAS HAD THE SAME PROBLEM WITH THE FORD FUSION IT SHOULD BE. *TR
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT SHIFTED INTO NEUTRAL, THEN PARK AND WAS ABLE TO RESTART THE VEHICLE. THE FAILURE RECURRED THE FOLLOWING WEEK. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 67,000.
LR BRAKE FROZE UP DUE TO CORROSION NOT ALLOWING CALIPER TO SLIDE PROPERLY, CAUSING EXCESSIVE WEAR AND DAMAGE TO BRAKE ROTOR. *TR
TL- THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT CHECKED THE VEHICLE AND NOTICED THAT THE TIRE HAD TWO MISSING WHEEL STUDS. THE STUDS HAD BEEN STRIPPED. HE CONTACTED THE AUTHORIZED DEALER AND THEY STATED HE IS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V574000 (WHEELS). THE MANUFACTURER WAS NOTIFIED. THERE WAS NO FAILURE. DYD
TURNING CORNER WITH CHILDREN PRESENT, SERVICE ADVANCE TRAC & SERVICE POWER STEERING LIGHT CAME ON AND LOST POWER STEERING. VERY VERY DANGEROUS SITUATION. SHOULD BE A RECALL ON STEERING GEAR 2010-2012 FUSION MODELS. ELECTRIC SEALED UNIT TOO COSTLY TO KEEP REPAIRING. FAULTY AND DANGEROUS. COULD HAVE BEEN FATAL. *TR
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2010 Ford Fusion → · Every Fusion year → · How the figures are calculated →