Page 68 of 103 · complaints 3,351–3,400 of 5,131

2010 Ford Fusion complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2010 record →

Vehicle Speed Control
Filed Feb 22, 201456,573 milesOR

COUPLE MONTHS AGO THE CAR STARTED TO HAVE PROBLEMS SHIFTING FROM ONE GEAR TO ANOTHER. THE MAIN PROBLEMS WAS FROM 1 TO 2. AT A TIME, ON A RED LIGHT, THE CAR DIDN'T MOVE FOR A FEW SECONDS EVEN THOUGH THE ACCELERATOR WAS BEING PRESSED. THEN THE CAR SUDDENLY JUMP AND STARTED GOING. THE CAR STARTED JUMP FROM ONE GEAR TO ANOTHER. LATER THERE WAS A TRANSMISSION OIL LEAK. AND THE CAR IS GETTING WORSE THERE IS NO SMOOTH TRANSITION BETWEEN THE VELOCITIES AND THE DEALER SAID WE HAD TO PAID FOR LABOR AND PARTS. IT SEEMS UNFAIR TO HAVE TO PAY FOR A MANUFACTURER'S ISSUE. THE TRANSMISSION ON THIS MODEL IS DEFECTIVE AND THERE SHOULD BE A CHECK-OUT TO THIS PROBLEM. *TR

Power Train
Filed Feb 19, 201456,000 milesMI

DRIVING ON HIGHWAY AND THE TRANSMISSION WENT OUT OF GEAR, COASTED TO EDGE OF HIGHWAY, HAD POWER TO ENGINE/CAR THOUGH . SECOND TIME HAPPEN I WAS STOPPED DROPPING OFF WIFE AND WHEN I STARTED TO GO, THE CAR STARTED TO SHAKE AND SPUTTER AND THE TRANSMISSION WENT OUT OF GEAR AGAIN. HAD TO COAST TO EMPTY AREA. BOTH TIMES, I SHUT OF ENGINE WAITED 30 SECONDS/MINUTE AND RESTARTED AND CONTINUED ON WITHOUT PROBLEM. *TR

Power Train
Filed Feb 19, 201458,000 milesNE

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 75 MPH, THE VEHICLE LOST ACCELERATION POWER. THE VEHICLE WAS ABLE TO BE RESTARTED BUT THE FAILURE RECURRED THREE TIMES OVER A PERIOD OF ONE YEAR. THE VEHICLE WAS TAKEN TO A DEALER BUT WAS UNABLE TO BE DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 58,000.

Power Train
Filed Feb 14, 2014180,000 milesMN

IN A NUT SHELL THE CAR WOULD NOT ACCELERATE PROPERLY IT KEPT DYING OUT EVERY TIME I WOULD MASH ON THE ACCELERATOR.WENT TO AUTOZONE AND HAD A SCANNER PUT ON THE VEHICLE AND A NUMBER OF CODES CAME BACK POINTING TO THE THROTTLE ACCELERATOR CONTROL WHEN LOOKING FOR THE PART IT CAME BACK AS THE ENTIRE THROTTLE BODY. THEN COME TO FIND OUT THE PART HAD TO BE ORDERED, THEN IT COULD NTO BE ORDERED FROM ANY RETAILER, WENT TO THE DEALER ONE DAY TO GET THE PART AND IT WAS PURCHASEABLE, WENT BACK THE NEXT DAY TO FIND IT WAS A RECALL ON THAT PART WENT TO ANOTHER DEALER TO HAVE THE RECALL HONORED AND THEY GAVE ME THIS SPILL ABOUT THE COST OF A DIAGNOSTIC TEST, SAYING IT HAD TO BE DONE BEFORE THEY COULD KNOW FOR SURE IF IT WAS THE THROTTLE BODY. THEN LATER THAT DAY THEY CALL BACK SAYING IT WAS SOME KIND OF AIR HOSE THAT A RAT HAD CHEWED THROUGH. SOUNDS LIKE A BUNCH OF HOORAH TO ME. TELL ME WHAT DO YOU THINK. *TR

Power Train
Filed Feb 14, 20145,000 milesMI

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE ATTEMPTING TO ACCELERATE FROM A TRAFFIC LIGHT, THE VEHICLE FAILED TO ACCELERATE OVER 5 MPH. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 5,000 AND THE CURRENT MILEAGE WAS 5,300. *TR

Vehicle Speed Control
Filed Feb 13, 201436,200 milesMI

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE ENGAGED INTO NEUTRAL INDEPENDENTLY AND STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 36,200. *TR

Structure › Body › Door1 injured
Filed Feb 13, 201450,500 milesTX

THE CHROME ON THE INTERIOR DOOR HANDLES OF THIS 2010 FORD FUSION IS PEELING. THERE IS A FORD TSB ON THIS ISSUE AS WELL AS NHTSA ITEM NUMBER - 10039156 WHICH I HAVE FOUND ONLINE. AS A RESULT OF THIS CHROME PEELING MY SON SUSTAINED A CUT ON HIS FINGER. I HAVE CONTACTED FORD AND THEY WILL NOT PAY FOR EITHER THE PARTS OR THE LABOR TO ADDRESS THIS KNOWN DEFECT. I WOULD LIKE TO FILE A COMPLAINT AGAINST FORD REGARDING THIS ISSUE WITH THE HOPE THAT THEY WILL ADDRESS THIS. *TR

Engine
Filed Feb 12, 201465,000 milesFL

THIS IS IN REGARDS TO NHTSA ACTION NUMBER: PE13003 MY FUSION WAS HAVING STALLING PROBLEMS LEAVING MY NEIGHBORHOOD. IT WOULD ACT AS THOUGH THERE WASN'T ENOUGH FUEL BUT NOT ENOUGH TO STALL OUT. THE ENGINE WOULD SHAKE LIKE CRAZY AND THROW THE ENTIRE CAR INTO A SHAKE THAT WAS INCREDIBLY STRONG. I WOULD HAVE TO STOP, PARK AND SHUT OFF THE ENGINE TO GET IT TO STOP. THIS HAPPENED AT LEAST TWICE A WEEK LEAVING THE HOUSE IN THE MORNING ON MY WAY TO WORK. ONCE IT SHOOK SO HARD I THOUGHT IT MIGHT TEAR THE ENGINE MOUNTS RIGHT OUT OF THE CAR. I TOOK THE VEHICLE TO MULLINAX FORD OF APOPKA WHERE THEY HAD TO REPLACE THE THROTTLE BODY. THEY CLAIMED IT WAS NOT UNDER WARRANTY AS IT ISN'T A "MECHANICAL" ENGINE PART, THAT IT WAS AN ELECTRONIC COMPONENT. *TR

Steering
Filed Feb 12, 20148,400 milesFL

EVERY TIME ENGINE STARTS, FORD FUSION DASH DISPLAYS TWO (2) FAULT CODES: CROSS TRAFFIC SYSTEM FAULT, AND CHECK REAR PARK AID. BOTH FAULT ALERTS CLEAR AFTER PRESSING CONTROLS ON THE STEERING WHEEL. HOWEVER, BOTH, THE REAR PARK AID, AND THE CROSS TRAFFIC SYSTEM STOPPED WORKING. EACH PROVIDES UNIQUE AUDIBLE BUZZING' ALERTS WHEN AUTO IS IN REVERSE TO WARN OF AN IMPENDING CRASH/CONTACT WITH A PERSON OR OBJECT. TWO SAFETY SYSTEM FEATURES THAT NO LONGER WORKED. THE 2010 FORD FUSION WAS OUT OF WARRANTY, (4 YEARS OLD, LESS THAN 8,500 MILES ON ODOMETER) SO I HAD TO PAY THE DEALERSHIP ABOUT $150.00 TO DIAGNOSE THE PROBLEM. THE DEALERSHIP DIAGNOSED THE PROBLEM AS A BROKEN, AND NON-WORKING SPEAKER IN THE TOP OF THE REAR SEAT. THE COST TO REPLACE THIS SPEAKER WOULD BE APPROXIMATELY, $350.00, AND THERE WOULD BE NO GUARANTEE THAT THIS WILL FIX THE 2 PROBLEMS, ALTHOUGH THE MECHANIC SAID HE WAS 98% SURE THE DIAGNOSTIC WAS CORRECT. FORD MOTOR COMPANY OFFERED TO PAY $200 TOWARD THE REPAIR. RESULT: TWO SAFETY SYSTEMS ARE NOW WORKING, BUT I HAD TO PAY $300.00 OF THE $500.00 COST TO DIAGNOSE AND REPAIR THESE SAFETY SYSTEM FEATURES. A SPEAKER IN THE TOP OF THE REAR SEAT' IS A PART OF AN AUTO THAT AN OWNER EXPECTS WOULD LAST FOR THE LIFE OF THE AUTO, AND CERTAINLY MORE THAN 8,500 MILES ON AN ODOMETER. SINCE THIS SPEAKER IS AN INTEGRAL PART OF BOTH SAFETY SYSTEMS, NOT SUBJECT TO ANY WEAR AND TEAR, ITS FAILURE TO WORK/OPERATE AS DESIGNED IS AN OBVIOUS DESIGN OR PRODUCT FAULT, AND SOMETHING THAT FORD MO

Power Train
Filed Feb 8, 201472,700 milesNC

SIMILAR STORY TO OTHER POSTINGS REGARDING AUTOMATIC TRANSMISSION: INCREASINGLY PROLONGED SHIFTING BETWEEN LOW GEARS (RUNNING AT INCREASINGLY HIGHER RPMS BEFORE SHIFTING), CAR PERIODICALLY JERKS FORWARD WHEN ACCELERATING FROM 0, AND NOW TRANSMISSION FLUID IS LEAKING FROM LEFT HALF SHAFT SEAL. WILL COST OVER $500 TO REPLACE SEAL, BUT WILL TAKE A FEW DAYS FOR THE DEALER TO GET THE "KIT," BECAUSE THERE ARE 2000 BACK-ORDERS!!!! ORIGINALLY BOUGHT THE CAR BECAUSE OF HIGH RATINGS, AND MY DISAPPOINTMENTS WITH HONDA AND TOYOTA, AND THE RUMOR THAT FORD STOPPED BUILDING CRAPPY CARS - GUESS SOME THINGS NEVER CHANGE (EXCEPT, OF COURSE, HOW MUCH THEY CHARGE FOR CRAP). WOULD LOVE TO FIND A DECENT, REASONABLY PRICED CAR, BUT SUSPECT THEY NO LONGER EXIST. *TR

Power Train
Filed Feb 7, 201496,000 milesIL

MY VEHICLE REGULARLY "BUCKS" AND HAS ISSUES SHIFTING. THERE IS AN APPARENT TRANSMISSION PROBLEM AND KNOWN LEAKING ISSUE ON THIS MODEL OF THE FORD FUSION. THERE ARE OVER A 1000 COMPLAINTS ABOUT THIS ON THE INTERNET THAT I HAVE FOUND AND FORD REFUSES TO DO ANYTHING ABOUT IT. THIS IS A FAULT OF THEIRS AND THEY SHOULD BE RESPONSIBLE FOR THIS FIX! *TR

Steering
Filed Feb 6, 2014102,000 milesTN

DRIVING HOME FROM WORK ON THE EXPRESSWAY AT 65 MPH WHEN SUDDENLY THE SERVICE POWER STEERING NOW ALERT CAME ON. LOST ALL POWER STEERING AND HAD TO PULL OFF THE EXPRESSWAY. CAR HAD TO BE TOWED AS STEERING WHEEL WAS LOCKED IN POSITION. FORD DEALER TELLS ME HAD COMPLETE POWER STEERING FAILURE. THIS IS A VERY DANGEROUS PROBLEM AND DUE TO THE NUMBER OF COMPLAINTS FILED, I CAN'T BELIEVE THERE HAS NOT BEEN A RECALL ON THIS. *TR

Vehicle Speed Control
Filed Feb 5, 201435,000 milesMI

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE RESUMED NORMAL FUNCTION ONCE RESTARTED. THE CONTACT TOOK THE VEHICLE TO THE DEALER, WHO STATED THAT THE THROTTLE BODY WOULD NEED TO BE REPLACED. THERE WAS A CONCURRENT INVESTIGATION FOR THE FAILURE UNDER NHTSA ACTION NUMBER: PE13003 (ENGINE). THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 35,000.

Steering
Filed Feb 4, 201472,200 milesMT

POWER STEERING COMPLETELY FAILED AND SERVICE POWER STEERING NOW CAME ON THE DASH WARNING. LATER SERVICE ADVANCETRAC ALSO CAME ON DASH WARNING. STEERING VERY DIFFICULT AT SLOW SPEEDS. LIKELY TOO DIFFICULT FOR SMALL PERSON TO NEGOTIATE A PARKING LOT. CAR HAS ELECTRIC POWER STEERING AND ENTIRE STEERING RACK MUST BE REPLACED AS THE FAILED SENSOR IS NOT SERVICEABLE FROM ACTUAL RACK AND PINION. COST OF PART FORD PART STE27 IS $1186.74 PLUS LABOR. IF PART FAILED IN A TURN WHEN DRIVER ASSUMES EASY STEERING I COULD SEE A PROBLEM OCCURRING. *TR

Power Train
Filed Feb 3, 201456,000 milesNY

VEHICLE SHIFTS VERY ABRUPTLY WHEN COLD AND FIRST STARTING OUT, ALMOST STALLING OUT WHEN PULLING OUT INTO ONCOMING TRAFFIC. LOOKS LIKE THERE IS TRANSMISSION FLUID LEAKING OUT FROM A SEAL. *TR

Power Train
Filed Feb 3, 201438,400 milesCA

I WAS DRIVING AT APPROXIMATELY 45 MPH, WHEN SUDDENLY THE CAR STARTED TO VIOLENTLY SHAKE AND DECELERATED TO 10 MPH. THE "CHECK ENGINE" AND WRENCH ICON LIGHTS CAME ON. I REFERRED TO MY OWNER'S MANUAL, WHICH DIRECTED ME TO TAKE MY CAR TO THE DEALERSHIP. I DROVE SLOWLY FOR 4 MILES TO THE NEAREST FORD DEALERSHIP. THEY INFORMED ME THAT THE ISSUE WAS WITH THE "THROTTLE BODY" AND SAID THAT IS WOULD NEED TO BE REPLACED AT A COST OF $550 (INCL. PARTS AND LABOR). I HAD THE PART REPLACED AT THAT TIME AND THE PROBLEM APPEARS TO BE RESOLVED. *TR

Electrical System
Filed Feb 3, 201465,000 milesWV

IT IS THE TYPICAL THROTTLE BODY ISSUE EVERYONE ELSE IS COMPLAINING ABOUT. IT WOULD RANDOMLY STALL COMPLETELY OUT ON THE MAIN ROAD. OCCASIONALLY, I COULD TURN OFF THE CAR AND THEN TURN IT BACK ON AND IT WOULD DRIVE ME A FEW MORE MILES BEFORE STALLING OUT AGAIN. CAR WOULD RANDOMLY ACCELERATE WHILE APPLYING THE BRAKES. CAR WOULD VIOLENTLY "JUMP" LIKE IT WAS MISSING GEARS WHILE ACCELERATING. ALMOST IMPOSSIBLE TO ACCELERATE SPEED WITHOUT PUTTING MY FOOT TO THE FLOOR. I BOUGHT A NEW THROTTLE BODY FOR ABOUT $400 I THINK IN SEPTEMBER 2012 AND WITHIN A YEAR IT WAS ALREADY DOING THE SAME THINGS MENTIONED ABOVE. I JUST RECEIVED AN EXTENDED WARRANTY FROM FORD IN THE MAIL AND WILL GET A REFUND FOR MY PREVIOUS EXPENSE ON A NEW THROTTLE BODY. IT PRETTY MUCH SEEMS LIKE A RECALL BUT WITHOUT ACTUALLY SAYING IT IS. I DON'T KNOW IF THERE IS ANY FURTHER ACTION THAT CAN BE TAKEN BUT IF SO THEN PLEASE DO. THIS IS A DANGEROUS CAR WITH A SHORT SHELF LIFE. I ALMOST GOT BLASTED FROM MY SIDE TWICE BECAUSE I WOULD BE TURNING OFF A 4 LANE ROUTE WITH PLENTY OF DISTANCE FROM ONCOMING TRAFFIC AND THE CAR WOULD STALL. I WAS BASICALLY A SITTING DUCK SIDEWAYS HOPING IT WOULD ROLL ME FAST ENOUGH TO GET OUT OF THE WAY. I HOPE THIS HELPS. *TR

Steering
Filed Feb 1, 201471,980 milesSC

I TURNED RIGHT OUT OF A PARKING LOT ONTO THE HIGHWAY TRAVELING AT 35 MPH WHEN THE "POWER STEERING FAULT" LIGHT CAME ON THE STEERING FELT HEAVER THAN USUAL I DROVE ABOUT 7 MILES THAN PARKED CAR. WHEN I RESTARTED THE CAR AFTER 2 HOURS THE INFORMATION PANEL SAID "SERVICE POWER STEERING NOW" AND "SERVICE ADVANCETRAC" AND THE POWER ASSIST WAS OFF EXTREMELY DIFFICULT TO STEER. COULD BE EXTREMELY DANGEROUS IF THIS WAS TO HAPPEN IN A PARKING LOT WITH PEOPLE AROUND. *TR

Fuel System, Gasoline
Filed Jan 31, 2014140,000 milesAL

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT HE NOTICED A LEAK UNDERNEATH THE REAR END OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE FUEL TANK WAS CORRODED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE FAILURE MILEAGE WAS 140,000. UPDATED 04/22/14 MA UPDATED 04/24/14

Fuel/Propulsion System
Filed Jan 31, 201450,000 milesMN

AFTER GAS FILL UP. CAR DIFFICULT TO START. TAKES SEVERAL TRIES TO GET IT GOING AND THEN STUMBLES AND RUNS ROUGH FOR A WHILE. WHEN CAR WAS NEW IT DID IT A FEW TIMES. INCIDENT OCCURRED MORE AND MORE AS MILES INCREASED. BY 90,000 MILES, IT ALMOST ALWAYS HAPPENS. *TR

Power Train
Filed Jan 29, 201489,000 milesMO

THIS IS THE SECOND TIME THIS HAPPENED. FIRST TIME ABOUT 8 WEEKS AGO....SAME THING, THE CAR SLOWED DOWN/STOPPED/VIBRATED..A PICTURE OF SOMETHING LOOKING LIKE A WRENCH SHOWED UP ON THE DASH. WHEN I LOOKED INTO THE CAR MANUAL IT DEPICTED A PICTURE OF A THROTTLE CONTROL/TRANSMISSION. *TR

Structure › BodyCrash1 injured
Filed Jan 28, 2014NJ

WHILE WAITING FOR A TRAFFIC LIGHT, WITHOUT ANY WARNING A TRUCK HIT ME IN THE REAR AND PUSHED ME IN FRONT OF THE VAN ALSO WAITING FOR A TRAFFIC LIGHT. AS A RESULT MY CAR SUSTAINED MAJOR DAMAGE TO THE REAR AND FRONT AND ALSO MY REAR WINDOW WAS COMPLETELY BUSTED OUT. MY AIR BAG NEVER DEPLOYED. MY CAR WAS TOTALED. I WAS TRANSPORT TO THE HOSPITAL BY AMBULANCE. I SUSTAINED A CONCUSSION AND INJURIES TO MY NECK, BACK, WRIST, KNEES, ANKLES, FEET AND ARMS ETC. I HAVE NUMBNESS IN MY TOES AND RADIATES DOWN MY ARMS AND LEGS. MY FACE WAS SWOLLEN AND HAVE PAINFUL PRESSURE AND NUMBNESS IN MY FACE. I ALSO SUFFER FROM SLEEPLESS NIGHTS FROM THE PAIN AND HEADACHE DAILY. AND A HOST OF OTHER SYMPTOMS. I AM HAUNTED BY THIS DAY AND CAN STILL HEAR THE INITIAL BANG AND THE FEELING LIKE I WAS GOING TO BE CRUSHED. *TR

Steering
Filed Jan 28, 201483,381 milesNY

I HAVE JUST HAD THIS FIXED 2 WEEKS AGO FOR THE SAME PROBLEM. JANUARY 24, 2013 MY POWER STEERING AND ADVANCE TRAC LIGHT CAME ON AGAIN. I TOOK IT TO THE MECHANICS TODAY AND THEY TELL ME THAT THE TIRES MAY NEED TO BE REPLACED AND I HAVE EVEN DONE 60,000 MILES ON THE TIRES-YET THEY ARE WORN OUT ALREADY. I KNEW I NEEDED TIRES, MY INSPECTION IS DUE NEXT MONTH. I HAVE ONLY HAD THIS CAR FOR 3 YEARS AND I AM ALREADY HAVING PROBLEMS WITH IT. I'M ANGRY! I THOUGHT FORDS WERE BETTER BUILT NOW-A-DAYS. WRONG............I'M SO DISAPPOINTED WITH THIS CAR. FAIRLY NEW AND HAVING WHAT I CONSIDER MAJOR PROBLEM. *TR

Power Train
Filed Jan 28, 201490,000 milesNC

CAR HAD A DEFECTIVE THROTTLE BODY THAT CAUSED THE CAR TO LOSE POWER AND SHAKE. WRENCH LIGHT WOULD COME ON. *TR

Power Train
Filed Jan 28, 201490,000 milesNC

TRANSMISSION FLUID LEAKS OUT OF LEFT SIDE HALF SHAFT AREA. FORD HAS ISSUE A TSB FOR THE PROBLEM. MY CAR IS PRESENTLY AT A DEALERSHIP WAITING ON PARTS. PARTS ARE ON NATIONAL BACK ORDER AND FORD PRESENTLY CANNOT GIVE ME A DATE WHEN PARTS WILL BE AVAILABLE. *TR

Steering
Filed Jan 27, 201442,150 milesAR

THERE WAS A FLAT TIRE ON THE VEHICLE CAUSING THE EPS (ELECTRONIC POWER STEERING) TO HAVE A PROBLEM. WHEN THE TIRE WAS AIRED UP, THE ERROR ON THE POWER STEERING DID NOT GO AWAY. I HAVE READ FROM MANY ONLINE WEBSITES AND RESOURCES THAT THIS IS A VERY COMMON PROBLEM. DEALERSHIPS ACT LIKE THEY HAVE NEVER HEARD ABOUT IT, BUT IF YOU TYPE IN THE YEAR MAKE AND MODEL AND STEERING, IT PULLS MANY PAGES OF THE EXACT PROBLEM. I HAVE BEEN READING REPORTS FROM THESE SITES AND THEY ALL SAY IT IS SOMETHING ELSE WRONG WITH IT AND ALL THE DEALERSHIPS REPLACE SOMETHING DIFFERENT JUST TO MAKE MONEY. I HAVE TALKED TO MANY MECHANICS THAT ARE NOT ASSOCIATED WITH FORD AND IF THE CODE IS CLEARED FROM THE COMPUTER, OR RESET SO TO SPEAK, THE PROBLEM IS ERASED BUT THE DEALERSHIPS DON'T WANT TO DO THAT BECAUSE THAT IS HOW THEY MAKE MONEY. *TR

Steering
Filed Jan 27, 201480,000 milesKY

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING A 35 MPH, THE POWER STEERING SYSTEM MALFUNCTIONED. THE CONTACT STATED STEERING WHEEL WAS VERY DIFFICULT TO CONTROL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 80,000.

Power Train
Filed Jan 26, 201453,450 milesKY

WIFE WAS DRIVING DOWN 4 LANE HIGHWAY WHEN CAR STALLED AND DIED DUE TO BAD THROTTLE BODY. CARS BEHIND HER HAD TO CHANGE LANES, ONE TRUCK HAD TO SLAM ON BRAKES. THE RED WRENCH LIGHT CAME ON. I'VE HEARD OTHER COMPLAINTS ON THE VERY SAME ISSUE WITH NOTHING BEING DONE. I'M REPORTING NOW BECAUSE I'VE GOT ANOTHER ISSUE WITH THE DRIVER SIDE AXLE LEAK. ALSO ANOTHER ISSUE I'VE SEEN MULTIPLE REPORTS ON. I BOUGHT EXTENDED WARRANTY BUT HAVE BEEN OUT $200 FOR DEDUCTIBLE. THESE ARE ISSUES THAT FORD NEEDS TO STEP UP AND MAKE RECALLS. THE BAD THING IS I'VE HAD TO WAIT FOR THE PARTS BOTH TIMES BECAUSE ITS SUCH A BAD ISSUE THAT EVERYTHING IS ON BACKORDER. PLEASE GET THESE THINGS TAKEN CARE OF BEFORE SOMEONE GETS SERIOUSLY HURT. MY WIFE WAS VERY CLOSE TO GETTING HIT BY A BIG TRUCK. I THINK PEOPLE THAT HAVE BEEN OUT MONEY FOR THESE THINGS SHOULD ALSO GET REFUNDED. THERE NEEDS TO BE A RECALL ON BOTH ISSUES. THANK YOU.. *TR

Steering
Filed Jan 26, 201453,000 milesTX

2010 FORD FUSION SEL V6 ENTERED VEHICLE FOR ERRAND. VEHICLE STARTED NORMALLY, HOWEVER AFTER SHORT DISTANCE POWER STEERING ALMOST LOCKED UP, INFO ON DASH STATED SERVICE POWER STEERING AND ADVANCE TRAK SYSTEMS NOW. HAVE REPLACED POWER STEERING RACK WITH NEW FORD PARTS. FIRST ONE LASTED FOUR WEEKS THEN TROUBLE MESSAGE ON DASH ACTIVATED. VEHICLE STILL DROVE NORMALLY. UPON PARKING AND RESTARTING STEERING WAS ALMOST LOCKED UP AGAIN. REPLACED RACK SECOND TIME. VEHICLE DROVE NORMALLY FOR TWO WEEKS THEN SYSTEM ACTED AS IT HAD BEFORE THE FIRST RACK WAS REPLACED. CURRENTLY VEHICLE IS STEERABLE FOR VERY STRONG PERSON BUT AVERAGE COULD NOT STEER VEHICLE. THIS ISSUE, WOULD WITHOUT DOUBT LEAD TO CRASH AND INJURY WERE IT TO OCCUR WHILE ON HIGHWAY. *TR

Vehicle Speed Control
Filed Jan 22, 201470,000 milesDE

WHILE DRIVING LOOSE POWER, HAVE TO STOP AND SHUT OFF AND RESTART VEHICLE TO GET THROTTLE RESPONSE BACK. HAD TO HAVE THROTTLE BODY REPLACED. THERE ARE SEVERAL CASES OF THIS LISTED ON INTERNET. SHOULD BE THE SAME ISSUE AS IN YOUR INVESTIGATION PE13003. I WOULD LIKE TO BE KEPT INFORMED IF THIS TURNS INTO A RECALL, AS I WOULD LIKE FORD TO REIMBURSE ME FOR THE COST OF REPLACING THE THROTTLE BODY. *TR

Steering
Filed Jan 20, 2014110,000 milesMO

DROVE TO WAL-MART AT AROUND 5 MINUTES AFTER DRIVING MY STEERING WENT OUT AND GOT A MESSAGE SAYING SERVICE POWER STEERING AND ADVANCED TRACK. A FRIEND OF MINE ALSO OWNS THE SAME VEHICLE AND HE ALSO EXPERIENCED THE SAME ISSUE. *TR

Steering
Filed Jan 20, 201490,100 milesCT

IN THE MIDDLE OF DRIVING APPROX 25MPH, SERVICE ADVANCETRAC LIGHT CAME ON AND THEN OFF VERY QUICKLY, THOUGHT MAYBE IT WAS AN ELECTRICAL GLITCH. ARRIVED AT DESTINATION 5 MINUTES LATER AND SHUT OFF CAR. A HALF AN HOUR LATER, WENT TO TURN ON CAR AND THE SERVICE ADVANCETRAC/SERVICE POWER STEERING NOW LIGHTS WERE ON. WHEN I TRIED TO DRIVE THE CAR TO THE NEAREST GAS STATION, THE CAR WOULD BARELY MOVE AT ALL LET ALONE TURN. HAD TO PUT HAZARDS ON AND CONTINUE DRIVING WHILE ALMOST HITTING ABOUT 5 CARS DUE TO NO POWER STEERING. EXTREMELY DANGEROUS AND EXTREMELY COSTLY PROBLEM. AFTER HAVING THIS HAPPEN TO ME I HAVE BEEN RESEARCHING AND VERY MANY CASES OF THIS OCCURRED, I AM VERY SHOCKED THAT FORD HAS NOT ISSUED A RECALL FOR THE 2010 FUSIONS. *TR

Vehicle Speed Control
Filed Jan 19, 201492,748 milesTN

I WAS DRIVING ON A TWO LANE HIGHWAY WHEN THE THROTTLE WOULD NOT ENGAGE. I TRIED TO ACCELERATE BUT IT WOULD NOT, THE CAR JUST LOST POWER BUT DID NOT STOP RUNNING. *TR

Steering
Filed Jan 18, 201486,000 milesOH

I WAS DRIVING OUT OF WORK ONE DAY GOING APPROX. 15MPH AND THE ADVANCE TRAC ERROR CAME UP ON THE DASH , I PULLED OVER , TURNED MY CAR OFF AND ON AGAIN AND SEEMED A LITTLE STIFF IN THE WHEEL,NOTING THAT THE SERVICE POWER STEERING NOW LIGHT POPPED ON.ON THE DASH IT SHOWED THE SLIPPERY SYMBOL THE SAME LIGHT YOU MAY GET ON ICED ROADS IN THE WINTER TIME, THAT NEVER WENT OFF. TO ME IT MAY HAVE BEEN A RESTART ISSUE, ABOUT 50FT DOWN THE ROAD THE STEERING WENT OUT AND 2 HOURS LATER IT WAS TOWED. I WENT TO A DEALER AND THEY SAID IT WOULD BE A $1700-$2000 REPAIR. I CONTACTED FORD AND LET THEM KNOW MY CIRCUMSTANCES WITH SOME HELP AT A DIFFERENT DEALER WITH LOWER LABOR AND PART PRICING , I WAS ABLE TO GET IT FIXED. ABOUT A WEEK AFTER THE REPAIR THE SAME ISSUE AND ERROR CAME UP ON THE DASH AND THE SAME RESULTS WITH THE STEERING WENT OUT, WENT TO THE DEALER , THEY SAW MUD UNDERNEATH OF COURSE BECAUSE I LIVE ON COUNTRY ROADS,REPLACED THE PART AGAIN AND SAID THIS TIME FORD WILL NEED TO SEE PICTURES IF A THIRD INCIDENT LIKE THIS HAPPENS AND TO MAKE SURE A FULL UNDER BODY WASH IS INITIATED TO REMOVE ANY DIRT. JUST THIS WEEK ON 1/22/2014, SAME ISSUE, SAME RESULTS FOR A THIRD TIME IT STARTED AS I WAS HEADING INTO WORK, I WENT TO THE DEALER AND HE TELLS ME THAT IT IS AN ANGLE SENSOR IN THE STEERING , IT WAS RE-CALIBRATED AND IF IT FAULTS AGAIN IT WILL NEED REPLACED. SO I QUESTION IF THE RACK AND PINION WERE FINE, WHY DID I HAVE THAT REPLACED IF IT WAS AN ANGLE SENSOR TO START OUT WITH. BECAUSE THIS

Engine
Filed Jan 18, 201471,126 milesGA

MY 2010 FUSION CAR HAD BEEN USING QUITE A BIT OF GAS, THE CHECK ENGINE SYMBOL CAME ON, . I TOOK MY CAR TO THE DEALER AND WAS TOLD I NEEDED TO REPLACE THE EVAP CANISTER AND THE PURGE VALVE FOR 800.00 AS I HAD P0456 CODE, AND A P2169 CODE AND HAS RAW FUEL LEAKAGE. I RESEARCHED THE INTERNET AND CAME ACROSS SEVERAL COMPLAINTS AS WELL AS A TSB BULLETIN, THAT THIS IS A COMMON FAILURE IN THIS YEAR MAKE/MODEL OF THE CAR. I THINK FORD IS AWARE THAT THESE COMPONENTS ARE FAULTY/DEFECTIVE AND DO FAIL AND SHOULD BE HELD ACCOUNTABLE AND MADE TO STAND BEHIND THEIR PRODUCT(S). CONSUMERS SHOULD NOT HAVE TO PAY CAR PAYMENTS AND MAKE COSTLY REPAIRS ON A 3 YEAR OLD CARS. I BELIEVE A RECALL SHOULD BE MADE ON THIS CAR CONCERING THIS KNOW PROBLEMATIC MATTER . *TR

Service BrakesCrash
Filed Jan 18, 20146,260 milesOR

I WAS IN STOP AND GO TRAFFIC AND ENCOUNTERED A HARD BRAKING SITUATION. I SLAMMED ON THE BRAKES AND MET NO RESISTANCE FROM THE BRAKE PEDAL. THE BRAKE PEDAL WENT TO THE FLOOR WITH NO ABS ENGAGING. I NEVER EVEN GOT A SQUEAL OF THE BRAKES WORKING. I WAS AT LEAST A CAR LENGTH BACK WHEN I SLAMMED ON THE BRAKES. I ENDED UP HITTING THE CAR IN FRONT, THEY IN TURN HIT THE CAR IN FRONT OF THEM. IRONICALLY I WAS THE ONLY ONE HURT FROM THIS CRASH. I FRACTURED MY FOOT FROM HITTING THE BRAKE SO HARD. I CAN'T IMAGINE THIS IS A NORMAL BRAKE FUNCTION. I BOUGHT THIS CAR AS A CERTIFIED USED CAR WITH 4000 MILES IN NOVEMBER 2013. I HAVEN'T HAD MY FIRST SERVICE SINCE THE PURCHASE. ROAD CONDITIONS BARE,FLAT SURFACE AND DOWNHILL. WEATHER AROUND 30 DEGREES AND SOME LIGHT FOG. I WILL RETURN TO DEALER TO INSPECT BRAKES. *TR

Engine
Filed Jan 16, 201445,000 milesMI

CAR HAS STALLED OUT BEFORE A FEW TIMES. THIS TIME, IT CHUGGED WITH THE WRENCH LIGHT ON, BROWN/GREY EXHAUST. SHUT IT OFF, TRIED AGAIN. THE SAME. I INCHED MY WAY OVER TO THE SIDE OF THE STREET. SO GLAD I WAS NOT ON THE FREEWAY GOING TO WORK!!!!!!!!!!!!!!!! RECALL THIS CAR SO WE CAN GET OUR MONEY BACK, OR GIVE ME BIG DISCOUNT ON NEW DIFFERENT CAR/TRUCK. POOR WORKMANSHIP ON THIS YEAR OF VEHICLE. CAR OF THE YEAR? WHAT A JOKE. *TR

Steering
Filed Jan 16, 2014MD

THIS IS THE THIRD TIME MY POWER STEERING HAS GONE OUT. THE PART HAS BEEN REPLACED TWICE. I PAID 1600+ DOLLARS AND STILL IT MALFUNCTIONS. *TR

Electronic Stability Control (esc)
Filed Jan 15, 201445,000 milesKY

WE WERE STOPPED IN HEAVY TRAFFIC IN ORLANDO 800 MILES FROM HOME. THE CAR WOULD NOT ACCELERATE SO WE LIMPED INTO A GAS STATION. A TOW TRUCK OPERATOR WAS AT THE GAS STATION AS WELL AS A MECHANIC. THEY BOTH SAID IT IS A VERY COMMON FORD THROTTLE CONTROL FAILURE. FORD QUOTED US $1000 TO FIX THE PROBLEM BUT A MECHANIC FIXED IT FOR $450. INITIALLY, HE CLEANED THE THROTTLE CONTROL AND CHANGED THE SPARK PLUGS. IT DROVE FINE IN TEST DRIVE BUT FAILED AGAIN ON OUR WAY TO HOTEL. WE PURCHASED THE PART FROM GREENWAY FORD IN WINTER PARK FL. THEY HAD 24 IN STOCK BECAUSE IT IS NOT UNCOMMON TO SELL 12 A DAY SINCE THE PROBLEM IS SO COMMON. THE PROBLEM IS NOW SOLVED BECAUSE WE DROVE THE CAR TO TOYOTA AND TRADED IT IN. *TR

Power Train
Filed Jan 15, 2014TX

I WAS DRIVING MY KIDS HOME FROM SCHOOL AND AS WE WERE TURNING I PRESSED ON THE GAS AND IT STALLED, I PRESSED IT AGAIN AND NOTHING. THEN TODAY SAME THING IN THE MIDDLE OF THE INTERSECTION THANK GOD THERE WASN'T A LOT OF TRAFFIC. *TR

Engine
Filed Jan 14, 201468,289 milesGA

I HAD JUST HA THE OIL CHANGED AT THE FORD DEALERSHIP IN MORROW, GA. WHO ALWAYS DO AND INSPECTION TO SEE IF THERE ARE OTHER SERVICES NEEDED, WHICH THEY FOUND NO ONE. TWO WEEKS LATER ON MY WAY HOME THE ENGINE RAN HOT. AS IT TURNS OUT THE WATER PUMP HAD FAILED BECAUSE OF PLASTIC IMPELLERS THAT ARE IN THE WORKMANSHIP. CALL FORD IN DETROIT TO INQUIRE AND THEY INFORMED ME THAT THERE WAS NO RECALL BECAUSE OF THE PROBLEM. I'M NOT SURE IF OTHER OWNERS HAVE HAD THE SAME FAILURE WITH THIS CAR OR NOT, BUT I WOULD LIKE TO KNOW. *TR

Steering
Filed Jan 14, 201498,560 milesMA

WHILE TRAVELING ON A SIDE ROAD, THE DIC STATED 'SERVICE POWER STEERING' THEN ' SERVICE ADVANCED TRAC', SHORTLY AFTER THE STEERING LOCKED UP AND IT DISPLAYED 'SERVICE POWER STEERING NOW'. LUCKILY I WASN'T MID TURN OR MY VEHICLE WOULD HAVE GONE OFF THE ROAD OR INTO ON COMING TRAFFIC. AFTER RESTARTING THE VEHICLE THERE WAS NO CHANGE IN THE CONDITION. MY OBD READER DISPLAYED CODES C1277 AND C1963. *TR

Service Brakes
Filed Jan 13, 201445,000 milesNC

THE PARKING BRAKE ON MY MANUAL 2010 FORD FUSION WILL FREEZE IN PLACE IN TEMPERATURES BELOW FREEZING. WHILE THE PARKING BRAKE IS DISENGAGED AND THE INDICATOR LIGHT GOES OFF, THE PADS REMAIN IN CONTACT WITH THE REAR TIRE, CAUSING EXCESSIVE HEAT, THREAT OF FIRE, LOSS OF EMERGENCY BRAKING, OR LOSS OF CONTROL. THIS ALSO CAUSES EXCESSIVE AND PREMATURE WEAR / DAMAGE TO THE AFFECTED BRAKING SYSTEM. THIS PROBLEM IS WELL DOCUMENTED ONLINE BY FORD OWNERS IN NORTHERN CLIMATES. *TR

Engine
Filed Jan 13, 201440,000 milesPA

THE CAR ON MULTIPLE OCCASIONS WOULD SUDDENLY STOP AND WOULD STALL OUT OR NOT ALLOW ANY ACCELERATION . BATTERY WOULD DIE WHILE DRIVING CAR WOULD VIOLENTLY SHAKE. THROTTLE BODY WAS REPLACED IN THE SUMMER OF 2013 IN DECEMBER OF 2013 WE STARTED HAVING SIMILAR PROBLEMS AGAIN WITH THE SHAKING AND STALLING OUT. THE THROTTLE BODY NEEDS REPLACED FOR THE SECOND TIME IN LESS THEN 1 YEAR. NO ACCIDENTS OCCURRED BUT I COULD SEE THIS LEADING TO ACCIDENT INJURY OR EVEN DEATH IF THIS OCCURRED ON A HIGHWAY. LUCKILY WE HAVE ALWAYS BEEN ON SIDE ROADS WHEN THE ENGINE HAS GIVEN OUT. FORD IS AWARE OF THIS ISSUE ON THIS MODEL OF CAR THIS NEEDS TO BE ADDRESSED AND A RECALL NEEDS TO HAPPEN I HAVE READ HUNDREDS OF REVIEWS SINCE I BEGAN HAVING ISSUES AND ALMOST EVERY SINGLE ONE HAS THE SAME COMPLAINT ABOUT THE THROTTLE BODY THIS IS NOT FAIR TO THE CONSUMERS WHO MIGHT PURCHASE THIS CAR UNKNOWINGLY AND RISK THEIR SAFETY EVERYONE ELSE'S SAFETY ON THE ROAD AND PAY OUT OF POCKET HUNDREDS OF DOLLARS FOR A KNOWN DEFECT! *TR

Service Brakes
Filed Jan 7, 201486,000 milesGA

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THE BRAKE LINE FAILED WHEN SHE PUT HER VEHICLE IN DRIVE. THE VEHICLE WAS DRIVEN TO AN INDEPENDENT MECHANIC WITH THE EMERGENCY BRAKE ON. THE MECHANIC DIAGNOSED THAT THE BRAKE LINE HAD TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 86,000.

Engine
Filed Jan 6, 201471,000 milesNJ

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE ATTEMPTING TO ACCELERATE ONTO THE HIGHWAY, THE WRENCH WARNING ICON ILLUMINATED AS THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO A PRIVATE MECHANIC FOR INSPECTION, WHO ADVISED THAT THE THROTTLE BODY AND ENGINE GASKET WOULD NEED REPLACING. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 71,000 AND THE CURRENT MILEAGE WAS 72,000. UPDATED 3/28/14*CN

Power Train
Filed Jan 6, 201444,117 milesTN

CAR GOING INTO "LIMP" MODE MANY TIMES. MY MOTHER DRIVES THIS CAR AND HAS ALMOST BEEN HIT BECAUSE OF IT GOING INTO "LIMP" MODE. THROTTLE BODY ASSEMBLY REPLACED AT DEALER TO FIX (HAD TO PAY FOR REPAIR). *TR

Engine
Filed Jan 5, 201436,000 milesHI

CAR STARTED TO LOSE POWER AND SPEED WHILE DRIVING. PRESSING THE GAS BARELY MADE IT GO FOR A FEW HUNDRED FEET, THEN IT DIED. ON BUSY HIGHWAY, BUT WAS ABLE TO MAKE IT TO SIDE STREET AND PUSH PAST A DRIVE WAY. RESTARTED AND WAS ABLE TO DRIVE ANOTHER COUPLE OF MILES. AFTER ABOUT 1.5 HOURS OF WAITING, IT DIED 2X WHILE DRIVING ABOUT 2 MILES HOME. THIS HAS HAPPENED BEFORE (A COUPLE OF YEARS AGO) TO THIS SAME VEHICLE (TAKEN TO DEALER AT LEAST 2X FOR THE PROBLEM). BASED ON WHAT I READ TODAY ONLINE, IT SOUNDS LIKE THE "THROTTLE BODY". TRYING TO GET THE CAR TO THE DEALER TOMORROW. *TR

Power Train
Filed Jan 3, 201449,000 milesWV

WHILE ON THE INTERSTATE GOING 70 MPH I FELT A LOSS OF POWER IN MY FUSION FOLLOWED BY A WRENCH LIGHT COMING ON. I WAS NO LONGER ABLE TO ACCELERATE AND FORTUNATELY WAS ON A STRETCH OF THE HIGHWAY WITH A SHOULDER. AFTER SHUTTING OFF THE CAR AND RESTARTING I WAS ABLE TO DRIVE HOME. I HAD PURCHASED AN EXTENDED WARRANTY AND TOOK IT TO HAVE IT LOOKED AT BUT SINCE NO LIGHTS WERE ON NO CODES REGISTERED AND I WAS TOLD IT WAS FINE. THE NEXT DAY MY CAR ONCE AGAIN STOPPED WORKING WHILE I WAS ON THE INTERSTATE IN THE FAST LANE. VERY SCARY AND DANGEROUS. UPON MY SECOND TRIP TO THE DEALERSHIP IT WAS DETERMINED THE THROTTLE BODY WAS DEFECTIVE AND NEEDED REPLACED. IT APPEARS THIS IS A WIDESPREAD PROBLEM THAT WOULD HAVE BEEN NICE TO KNOW ABOUT. *TR

Vehicle Speed Control
Filed Jan 2, 201489,000 milesMA

WHILE DRIVING MY 2010 FORD FUSION SEL ON A BACK WRONG I LOST PRESSURE TO THE THROTTLE. MY CAR HAD LOST ALL OF ITS SPEED. LUCKILY I WAS ABLE TO PULL OVER BEFORE A CAR COULD HIT ME. EVEN IF I PUSHED THE GAS IT WOULD NOT BUDGE. I BELIEVE THIS IS THE ELECTRONIC THROTTLE BODY CAUSING THE PROBLEM. THIS IS NOT THE FIRST TIME IT HAS HAPPENED. THIS THE 4 TIME. I AM A COLLEGE STUDENT TRAVELING EVERY DAY TO SCHOOL AND BACK. NOT ONLY ON BACK ROADS BUT ALSO ON THE HIGHWAY WHERE IF I LOSE MY ACCELERATION I COULD BE SERIOUS HURT. THIS IS A PROBLEM WITH THE CAR AND IT NEEDS TO BE RECALLED AND FIXED. MY OWN LIFE IS AT RISK DRIVING THIS VEHICLE. *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2010 Ford Fusion → · Every Fusion year → · How the figures are calculated →