Page 65 of 103 · complaints 3,201–3,250 of 5,131

2010 Ford Fusion complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2010 record →

Steering
Filed Aug 21, 201484,000 milesFL

I WAS DRIVING TO WORK, I LIVE LESS THAN 5 MILES AWAY FROM MY WORK, AND I NOTICED THE LOW PRESSURE LIGHT CAME ON, I WENT ON TO WORK WHERE I DISCOVERED MY TIRE PICKED UP A NAIL. I CHANGED THE TIRE DURING A LUNCH BREAK AND DURING THAT BREAK AS I DROVE BACK TO WORK, THE SERVICE POWER STEERING NOW NOTIFICATION CAME ON AND THEN THE ADVANCE TRACK LIGHT CAME ON. IMMEDIATELY THE STEERING WHEEL LOCKED UP AND WAS HARD TO TURN LEFT OR RIGHT. I FEEL THIS ELECTRONIC POWER STEERING FAILURE IS A FAULTY PART. DIAGNOSIS FROM FORD STATES I NEED TO REPLACE THE PART DUE TO (FRICTION ELEMENTS DETECTED BY THE CONTROL MODULE) ($1700) I FEEL STUCK IN WHAT TO DO AS I FEEL NOTHING WAS WRONG EVER WITH MY POWER STEERING UNTIL THE LOW PRESSURE LIGHT APPEARED. FORD NEEDS TO RECALL THIS AS ITS DANGEROUS AND EXPENSIVE TO REPAIR. *TR

Power Train
Filed Aug 19, 201455,633 milesMI

VEHICLE RECEIVED UPDATED SOFTWARE IN 2010 FOR THE TRANSMISSION VIA THE RECALL. CONTINUED WITH THE SAME PROBLEM OF SHIFTING FROM PARK TO DRIVE AND AT HIGHER SPEEDS THE TRANSMISSION WAS SLIPPING. TOOK IT TO THREE SEPARATE DEALERS AND FINALLY THEY DID A VISUAL AND DISCOVERED THE TRANSMISSION WAS FRIED!!!! THERE WEREN'T ANY CODES OFF AT THE TIME EITHER. HAD TO GET A NEW TRANSMISSION IN 2011. PROBLEM STILL WAS OCCURRING, BUT NOT AS SEVERE. PROBLEM NOW IS IT'S GETTING WORSE AGAIN. TOOK IN CAR AGAIN AND WAS CHARGED 100 DOLLARS FOR A THEM TO CHECK IT AND NO CODES AND THEY SAY NO PROBLEM. I DO HAVE A PROBLEM. IT'S AN INTERMITTENT THING THAT I CAN'T DUPLICATE SPOT ON ALL OF THE TIME. I'M FRUSTRATED AND SCARED TO DRIVE THIS THING. ON TOP OF THAT THE DEALER HAS HAD THE CAR FOR 5 DAYS WITHOUT A RENTAL. FRUSTRATED THAT THEY RECALLED THE CAR FOR THE PROBLEM, BUT WITH THE SAME PROBLEM THEY CHARGE ME FOR LOOKING AT IT. SHOULDN'T HAVE TO GET A NEW TRANSMISSION EVERY 30,000 MILES. PLEASE ADVISE ON WHO TO CONTACT TO GET THIS RESOLVED. *TR

Power TrainCrash
Filed Aug 19, 201498,000 milesMS

I PARKED MY CAR ON A SLIGHT INCLINE. I GOT OUT, LIKE I HAVE DONE MANY TIMES, PUT MY CAR IN PARK. I LEFT THE ENGINE RUNNING AND WAS OUT GETTING MY DOG SOME WATER, PLACED THE WATER ON THE DECK AND TURNED TO GET IN MY CAR, I HEARD THIS POP OF A SOUND AND MY CAR STARTED ROLLING BACKWARD. IT STAYED ON THIS GOOD ROAD I HAD INTO MY GARDEN, GOING BACKWARD, I TRIED TO GET IN THE CAR AND STOP IT, BUT THE ANGLE OF ENTRY AND SPEED KEPT ME FROM DOING THAT. IT THEN TOOK A PATH OFF THE ROAD AND I WATCHED AS IT VANISHED INTO A GULLY, ABOUT 8 TO 12 FEET DEEP. IT COST ME APPROX $3800.00 TO REPAIR, PLUS RENTAL, PLUS WRECKER, PLUS CHECKING THE UNDER BODY AND TIRES, WHEELS. I WAS TOLD THAT THE GEARS HAD JUMPED LOOSE. IT WAS A HORROR SHOW, PLUS COSTLY, AND I WAS VERY LUCKY THAT IT WENT IN THE GULLY, INSTEAD OF THE YARD NEXT TO MY PROPERTY WHERE THREE KIDS WERE PLAYING. I HAVE HEARD OTHER SIMILAR STORIES, WHAT HAS OR IS BEING DONE TO CORRECT THIS PROBLEM?

Steering
Filed Aug 19, 2014OH

WHILE DRIVING BACK HOME TO CINCINNATI, OHIO FROM LEXINGTON, KENTUCKY AT APPROXIMATELY 60 MPH, MY STEERING WHEEL STIFFENED UP. I AM A SMALL FRAME WOMAN AND IT WAS ALMOST UNREAL FOR ME TO GUIDE MYSELF TO SAFETY. I FRANTICALLY JUMPED OUT OF MY CAR BECAUSE I SAW MY WHOLE LIFE FLASH BEFORE MY EYES. I CALLED A FRIEND OF MINES WHO CAME TO GET ME AND MY CAR AND TOOK IT TO A REPAIR SHOP. THEY QUOTED A PRICE OF $2200 FOR RACK AND PINION. A FOUR YEAR OLD CAR SHOULD NOT BE COSTING ME THIS AMOUNT OF MONEY SO SOON ESPECIALLY AFTER READING THESE FORUMS AND SEEING THAT THIS HAS BEEN A PROBLEM FOR A WHILE. WHY HASN'T A RECALL BEEN MADE FOR THIS DEADLY, LIFE-THREATENING PROBLEM? I HAVE A FIVE YEAR OLD DAUGHTER. WHAT IF SHE WAS IN THE CAR WITH ME?!!! THANK GOD SHE WASN'T. *TR

Fuel System, Gasoline
Filed Aug 17, 2014138,250 milesID

NOTICED FUEL SMELL AND FUEL ON GROUND AFTER FILLING UP CAR. TOOK CAR TO DEALERSHIP AND THEY CHECKED UNDER THE CAR AND SAID THE GAS TANK MAY HAVE A CRACK ON THE TOP. SUGGESTED TO ONLY FILL UP HALF WAY AND TANK SHOULD NOT LEAK. WE FILED A COMPLAINT WITH FORD AND ARE WAITING FOR REPLY. *TR

Power Train
Filed Aug 14, 201426,790 milesNH

JUST AFTER STARTING THE CAR AND PULLING OUT TO DRIVE, THE WRENCH LIGHT COMES ON....THEN WHILE DRIVING THE ACCELERATION STOPS AND GOES TO 20 MILES PER HOUR OR LESS, THEN KICKS IN AND ACCELERATES AND DOES THE SAME THING AGAIN....I PULL OVER AND TURN OFF THE CAR, START THE CAR AGAIN, THE WRENCH LIGHT GOES OUT THEN THE CAR OPERATES NORMALLY. TOOK IT TO MCFARLAND FORD IN EXETER NH, AFTER READING INFORMATION ABOUT THROTTLE BODY MALFUNCTION. WAS DOING THE EXACT THING EVERYONE ELSE SAID THEIR CAR WAS DOING. WAS TOLD THAT THERE WAS A RECALL DUE TO THROTTLE BODY AND TO BRING THE CAR IN AT NO COST....COMPANY EXTENDED WARRANTY TO 10 YEARS OR 150,000 MILES. WHILE IT WAS THERE BEING "FIXED", THE MANAGER SAID HE COULDN'T COME UP WITH THE CODE FOR THE THROTTLE BODY, BUT A CODE THAT IS RELATED TO THE THROTTLE BODY CAME UP AND IS ABLE TO REPLACE THE THROTTLE BODY IF ANYTHING RELATED TO THROTTLE BODY COMES UP, SO HE REPLACED THE THROTTLE BODY. THE MANAGER PROCEEDED TO SAY IF THE WRENCH LIGHT COMES BACK ON, WE WOULD NEED TO BRING IT IN AGAIN BUT THIS TIME IT WILL COST. WELL, THE WRENCH LIGHT JUST CAME BACK ON AGAIN, TWO DAYS AFTER IT WAS "FIXED". *TR

Steering
Filed Aug 14, 201478,000 milesMI

THE CAR RAN OK THIS MORNING. I DROVE FOR ABOUT 10 MINUTES WITHOUT ISSUES. THEN I SAW A MESSAGE INDICATING "SERVICE ADVANCETRAC" ON THE CONSOLE AND IT WENT OFF BY ITSELF A FEW SECONDS LATER. THE SAME INDICATOR CAME BACK AGAIN AND STAYED ON FOR SOME TIME. I RESET THE INDICATOR AND KEPT DRIVING. I DID NOT NOTICE ANY ISSUES WITH DRIVING THEN. ABOUT 20 MINUTES LATER, THE CONSOLE READ "POWER STEERING ASSIST FAULT" AND RIGHT AWAY THE STEERING GOT VERY TIGHT. STEERING WAS OK UNTIL THEN. I DO NOT RECALL THE "POWER STEERING ASSIST FAULT" INDICATOR GOING OFF WITH A TURN AS SUCH. IT WAS ON A STRAIGHT ROAD. I PULLED OVER AND KILLED THE ENGINE POWER, OPENED THE DOOR AND STARTED THE ENGINE UP AGAIN IN ABOUT 5 SECONDS. THE INDICATOR WAS GONE AND THE STEERING WAS NORMAL. I STARTED DRIVING AND WHEN I MADE A LEFT TURN, THE INDICATOR CAME BACK AGAIN AND STEERING FELT VERY STIFF. WHEN THE STEERING GETS STIFF, IT IS VERY DIFFICULT TO TURN AND NEEDS A LOT OF MANUAL FORCE TO MAKE ANY TURNS OR MAKE SMALL CHANGES. *TR

Steering
Filed Aug 13, 201474,000 milesMI

ELECTRONIC POWER STEERING FAILURE; NEVER WORKED AGAIN. THE CAR MAKES A LOUD POPPING/ CLICKING WHEN TURNING SHARPLY AT LOWER SPEEDS, ESPECIALLY WHEN TURNING RIGHT. *TR

Steering › Rack and Pinion
Filed Aug 13, 201465,000 milesOH

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE POWER STEERING WARNING INDICATOR ILLUMINATED AND THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE VEHICLE WAS TURNED OFF AND RESTARTED. AN INDEPENDENT MECHANIC STATED THAT THE RACK AND PINION NEEDED TO BE REPLACED AND REFERRED THE CONTACT TO A DEALER TO REPROGRAM THE COMPUTER AND REPAIR THE VEHICLE. THE DEALER STATED THAT THE RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V232000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.

Power Train
Filed Aug 12, 201459,000 milesKS

I HAD JUST WENT THRU A GREEN LIGHT AND MY CAR FELT LIKE SOMEONE HAD A ROPE TO THE BACK OF IT AND WAS PULLING ME BACK AS I WAS TRYING TO ACCELERATE. I THEN NOTICED THE WRENCH LIGHT ON. I MADE IT TO WORK AND WHEN I WAS BACKING IN TO MY PARKING SPACE I FELT IT TUG AGAIN. WHEN I GOT INTO WORK, I GOOGLED THE PROBLEM AND THIS IS WHAT I CAME UP WITH. MY CAR BARELY HAS 60,000 MILES ON IT AND HAS BEEN A GREAT CAR AND I'M HOPING THIS DOESN'T COST ME ALOT OF MONEY TO FIX. *TR

Steering
Filed Aug 11, 201492,547 milesMI

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING APPROXIMATELY 55 MPH, THE STEERING SEIZED AND THE ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO A DEALER AND THE POWER STEERING MOTOR WAS REPLACED. ONE YEAR LATER, THE FAILURE RECURRED. THE DEALER WAS CURRENTLY REPAIRING THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 19,000. UPDATED 10/7/14*CN UPDATED 3/25/2015 *JS

Vehicle Speed Control
Filed Aug 11, 2014ND

I WAS DRIVING ON THE INTERSTATE AT APPROX. 55 MPH, WITH CRUISE CONTROL ACTIVATED. THE VEHICLE SUDDENLY DEACTIVATED T HE CRUISE CONTROL AND STARTED SLOWING DOWN. WRENCH LIGHT CAME ON, AND IT STOPPED RESPONDING TO PRESSING OF THE ACCELERATOR. I STEERED THE VEHICLE OFF THE INTERSTATE AND ON TO AN EXIT RAMP, WITH BRAKES AND STEERING UNAFFECTED. WHEN I PUT IT IN PARK, THE ENGINE WAS SPUTTERING AND THE CAR SHAKING. AFTER SHUTTING OFF THE ENGINE AND RESTARTING, THE VEHICLE RAN NORMALLY WITHOUT WARNING LIGHTS. REPAIR SHOP EMPLOYEES SAID IT WAS PROBABLY THE THROTTLE BODY, BUT BECAUSE THE CAR COMPUTER HAD NOT RECORDED THE CODES, THEY WEREN'T SURE. *TR

Service BrakesCrash1 injured
Filed Aug 8, 2014100,000 milesPA

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THAT THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO RESPOND. AS A RESULT, THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE CONTACT STATED THAT THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE CONTACT CRASHED TWICE DUE TO THE FAILURE. THE CONTACT SUSTAINED A FRACTURED RIGHT FOOT. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.

Steering
Filed Aug 8, 201478,000 milesMS

POWER STEERING ASSIST PROBLEM BEGAN TO DISPLAY, STOPPED FOR FUEL AND THE CAR BECAME ALMOST IMPOSSIBLE TO STEER... FORD "BAUGH" DEALERSHIP IN CLANTON, AL INTERPRETED THAT THE POWER STEERING MODULE WAS COMPLETELY OUT AND THE STEERING ASSIST FAILED. *TR

Steering
Filed Aug 7, 201489,000 milesMI

I WAS DRIVING HOME AND THE DOING ABOUT 45 MPH ON THE EXPRESS WAY APPROACHING THE EXIT RAMP THE POWER STEERING JUST WENT OUT. *TR

Steering
Filed Aug 4, 201418,500 milesMI

I WAS DRIVING AT SPEEDS AROUND 45 WHEN THE "ADVANCE TRACK" WARNING APPEARED, AT WHICH TIME I LOST POWER STEERING, THE DAY I BOUGHT THE CAR USED. IT'S HAPPENED A TOTAL OF AROUND10 TIMES WHILE DRIVING. ONCE WHILE I WAS TRAVELING AT HIGHWAY SPEEDS. IF THE CAR WAS TURNED OFF THEN BACK ON, IT WOULD CLEAR THE FAULT OUT. SINCE THIS HAS HAPPENED, THE CAR HAS SUFFERED A COMPLETE LOSS OF POWER STEERING. WHEN I TOOK THE CAR TO THE DEALER PRIOR TO THE COMPLETE LOSS OF POWER STEERING, THEY TOLD ME THAT THEY COULDN'T REPLICATE THE ISSUE, THERE FOR COULDN'T FIX ANYTHING UNDER WARRANTY. I HAVEN'T TAKEN THE CAR IN FOR REPAIR NOW BECAUSE THERE SHOULD BE A RECALL AND NOW IT'S NO LONGER COVERED UNDER WARRANTY. SO MANY PEOPLE ARE HAVING THE SAME ISSUE, IT SEEMS TO BE A PROBLEM WITH THE FUSION. IT'S DANGERS BECAUSE IT HAPPENS UNEXPECTEDLY AND SOMETIMES WHILE IN THE MIDDLE OF A TURN, LIKE WHAT HAS HAPPENED TO ME TWICE OUT OF THE 10 TIMES. I FEEL THAT THE FACT THAT I'M A COMMERCIAL DRIVER ONLY HELPED ME TO KNOW WHAT TO DO. NOT EVERYONE HAS THE SKILLS THAT I DO, SO IF THIS HAPPENED TO MY MOTHER-IN-LAW, IT WOULD MOST LIKELY RESULT IN A CRASH. *TR

Power Train
Filed Aug 4, 2014TX

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE DECELERATED AND STALLED. THE CONTACT STATED THAT THE VEHICLE WOULD POWER ON BUT WAS UNABLE TO ACCELERATE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.

Vehicle Speed Control
Filed Aug 4, 2014MO

2010 FORD FUSION. CONSUMER WRITES IN REGARDS TO VEHICLE THROTTLE BODY MALFUNCTION. *SMD THE CONSUMER STATED IF THE THROTTLE BODY MALFUNCTIONED, IT COULD CAUSE THE VEHICLE TO STALL. *JB

Wheels
Filed Aug 4, 201466,105 milesAZ

THE WHEEL STUD BROKE ON THE PASSENGER FRONT WHEEL CAUSING THE FRONT END TO VIBRATE.. THIS IS THE FIFTH TIME THIS HAS BEEN REPAIRED ON THIS VEHICLE. I CONTACTED FORD TODAY AND WAS TOLD SINCE THE RECALL WAS PERFORMED ON THIS ISSUE THERE IS NOTHING THAT CAN DO AT THIS POINT.. *TR

Power Train
Filed Aug 3, 201470,000 milesIL

I WAS DRIVING AT 35 MPH WHEN I LOST THE THROTTLE. THE ENGINE KEPT RUNNING BUT WITHOUT ACCELERATION. I PULLED INTO A PARKING LOT RESTARTED AND CONTINUED. THE NEXT DAY WHILE DRIVING 55 MPH AT THE INTERSECTION OF TWO MERGING EXPRESSWAYS THE THROTTLE STOPPED WORKING. I WAS ABLE TO STOP IN THE VEE JUST AS THE EXPRESSWAYS MERGED. IT WAS EXTREMELY DANGEROUS. HAD IT HAPPENED 200 YARDS AHEAD I MAY HAVE BEEN STUCK IN THE MIDDLE LANE OF THE ROAD. FORD FIXED THE PROBLEM BUT I AM AFRAID THAT AN INEXPERIENCED DRIVER COULD HAVE HAD A FATAL ACCIDENT. THIS IS TOO DANGEROUS AN OCCURRENCE NOT TO HAVE A RECALL. *TR

Steering
Filed Aug 2, 201489,888 milesFL

COMPLETE LOSS OF POWER STEERING. NOT SAFE! *TR

Engine
Filed Jul 31, 201470,000 milesCA

THIS CAR HAS CONTINUALLY HAD MULTIPLE PROBLEMS. WE BOUGHT THE CAR IN APRIL OF 2012 AND LESS THAN A YEAR LATER WE WERE TOLD WE NEEDED A NEW TRANSMISSION AFTER WE BEGAN LOSING POWER DURING OPERATION (A SERIOUS SAFETY CONCERN!). THE CAR STALLS OUT, THE WRENCH LIGHT (AND SOMETIMES THE ENGINE LIGHT) COMES ON AND THE CAR LOSES POWER AND SHAKES. TWO TRANSMISSIONS LATER, THE PROBLEM STILL PERSISTS. HAPPENING AGAIN YESTERDAY (A WEEK AFTER WE HAD A NEW TRANSMISSION PUT IN). THERE IS NO CODE FOR THE DEALER TO RECOGNIZE. THE ONLY THING WE KEEP GETTING FROM THIS CAR IS THE STRESS OF FAILURE AND SERIOUS SAFETY CONCERNS. *TR

Fuel/Propulsion System
Filed Jul 30, 201472,704 milesOH

I WAS DRIVING NORMALLY WHEN THE VEHICLE LOST ALL POWER. I WAS FORCED TO PULL OVER ON A 2 LANE HIGHWAY WITH NO SHOULDER. CAR SHOOK VIOLENTLY AT IDLE. TURNED THE CAR OFF AND RESTARTED IT AND THE PROBLEM SEEMED TO GO AWAY. HAPPENED AGAIN A MILE OR SO LATER. *TR

Power Train
Filed Jul 29, 201470,879 milesCT

THE FIRST TIME IT HAPPENED, I HAD JUST REVERSED OUT OF DRIVEWAY, PUT VEHICLE INTO DRIVE AND NOTHING HAPPENED WHEN I PRESS THE GAS PEDAL....WITH 10 YEAR OLD DAUGHTER IN CAR. FAIRLY BUSY STREET, TRAFFIC COMING BOTH WAYS, MANAGED TO LIMP TO SIDE OF ROAD WITH FLASHERS ON. QUICK SCAN OF DASH SHOWED A WRENCH SHAPED WARNING LIGHT. CHECKED OWNERS MANUAL, SHUT CAR OFF, BACK ON, SEEMED TO CORRECT ITSELF.2 OR 3 DAYS LATER, WIFE WAS DRIVING CAR, BUSY AREA NEAR LOCAL MALL WHEN SAME THING HAPPENED, TOLD HER TO TURN VEHICLE OFF, WAIT A MINUTE A RESTART, AGAIN PROBLEM SEEMED TO RESOLVE ITSELF. AFTER THAT, REMEMBERED I HAD GOTTEN A LETTER FROM FORD, FOUND IT AND TO MY "SURPRISE" IT WAS A CUSTOMER SERVICE PROGRAM 13B17, RE: THROTTLEBODY ISSUES. HAD "RECOMMENDED" SERVICE, REPROGRAMMING OF PCM, THAT WAS JULY;Y 11, 2014 DROVE FINE FOR A COUPLE OF WEEKS, BUT HAS HAPPENED AGAIN WITH AN ALARMING FREQUENCY. TODAY ALONE, HAD TO STOP, RESTART VEHICLE 3 TIMES DURING WHAT SHOULD HAVE BEEN A 10 MINUTE RIDE, WHICH TO ABOUT 30 MINUTES. FORD NEEDS TO OWN THIS PROBLEM BEFORE SOMEONE IS KILLED! *JS

Engine
Filed Jul 29, 201440,000 milesMI

VEHICLE BROKE DOWN LAST EVENING, STALLED WITH WRENCH LIGHT AND ENGINE LIGHT WHILE DRIVING IN TRAFFIC. WAS ABLE TO SAFELY COAST TO THE SIDE OF THE ROAD AND HAVE VEHICLE TOWED TO DEALERSHIP. DEALER HAS DIAGNOSED FAULTY ELECTRONIC SIGNAL IN THE THROTTLE BODY. DEALER HAS OFFERED TO REPLACE THE THROTTLE BODY FOR $397. (NOTE: MAFS WAS REPLACED IN THIS VEHICLE IN JANUARY, 2010, ONLY A COUPLE OF WEEKS AFTER I BOUGHT IT -- NOT SURE IF THAT IS RELEVANT OR NOT.) FORD CURRENTLY HAS CUSTOMER SATISFACTION PROGRAM #13N03 FOR EXTENDED WARRANTY COVERAGE ON THROTTLE BODIES FOR OTHER 2010 FUSIONS, BUT THEY INFORMED ME THAT MY VEHICLE WAS NOT INCLUDED IN THIS PROGRAM. PERHAPS IT WOULD BE WISE FOR FORD TO TAKE A SECOND LOOK TO DETERMINE IF THEIR CURRENT CUSTOMER SATISFACTION PROGRAM NEEDS TO BE EXPANDED? *JS

Air Bags
Filed Jul 29, 201442,000 milesMD

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE VEHICLE WAS REPAIRED. THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 42,000.

Steering
Filed Jul 29, 201452,988 milesMI

I WAS DRIVING TO WORK, ON A STRAIGHT STRETCH OF ROAD AT ABOUT 25 MILES AN HOUR, WHEN A "SERVICE ADVANCTRAC" WARNING LIGHT CAME ON, AS WELL AS A POWER STEERING FAULT. I LOST POWER STEERING AT THAT POINT. LUCKILY I WAS ABLE TO PULL OVER INTO A PARKING LOT, AND THEN I DROVE HOME WITH MY HAZARD LIGHTS ON. THE CAR WAS OUT OF WARRANTY SO WE TOOK IT TO A LOCAL SHOP, WHO LOOKED AT THE CODES AND THE CAR AND DIAGNOSED IT AS A FAULTY RACK AND PINION. THEY REPLACED THAT (AT A COST OF $1500) AND THE POWER STEERING NOW WORKS AGAIN, BUT I AM NOT COMFORTABLE DRIVING IT ANY LONGER. WHAT IF THIS HAPPENS AGAIN WHILE I AM TURNING OR MERGING ONTO A FREEWAY? SCARY, SCARY THOUGHT. THIS NEEDS TO BE ADDRESSED BY FORD AND A RECALL MADE. *JS

Steering
Filed Jul 29, 201478,000 milesVA

RECEIVED "POWER STEERING ASSIST FAILURE" INTERMITTENT WARINGS LAST MONTH (JUNE) WHEN STARTING CAR. TOOK CAR TO DEALERSHIP, DIAGNOSTICS /TROUBLESHOOTING FAILED TO IDENTIFY PROBLEM. PROBLEM WAS CONSISTENTLY CLEARED BY TURNING OFF ENGINE AND RESTARTING. ON 28 JULY, POWER STEERING WAS LOST COMPLETELY DURING ENGINE START AND SUCCESSIVE RESTARTS FAILED TO CLEAR THE "POWER STEERING ASSIST FAILURE" FAULT. ALSO RECEIVED "SERVICE ADVANCE TRAC" WARNING. CAR WAS TOWED TO DEALERSHIP. DIAGNOSTICS DETERMINED THE ELECTRONIC STEERING RACK NEEDED TO BE REPLACED. REPAIR ESTIMATE IS $2000! HAD CAR FOR LESS THAN THREE YEARS AND CAR ONLY HAD 78,000 ON IT. (FORD CERTIFIED PRE-OWNED MODEL.) VERY DISAPPOINTED WITH THIS CAR. WORST FORD CAR I'VE OWNED. CURSORY WEB SEARCHES ON THIS POWER STEERING PROBLEM REVEALS A MYRIAD OF OCCURRENCES FOR THE 2010 FUSION. THIS SUDDEN LOSS OF POWER STEERING REPRESENTS A SERIOUS SAFETY ISSUE. IT'S JUST A MATTER OF TIME BEFORE THIS RESULTS IN FATALITIES. NHTSA WEBSITE CURRENTLY INDICATES 120 COMPLAINTS REGARDING THE POWER STEERING FAILURE ON THE 2010 FORD FUSION (MORE THAN 10% OF ALL THE COMPLAINTS AGAINST THE CAR). WHY HASN'T THERE BEEN A RECALL OR TSB ISSUED FOR THIS PROBLEM? FORD EXPERIENCED A SIMILAR PROBLEM WITH THE ELECTRONIC POWER STEERING IN THE ESCAPE AND RECALLED OVER 1 MILLION CARS IN MAY. *JS

Power Train
Filed Jul 27, 201459,492 milesNH

I WAS DRIVING ON AN INTERSTATE GOING 65 MPH WHEN MY GAS PEDAL STOPPED WORKING, IT WOULD NOT MAKE MY CAR ACCELERATE. THE RPMS DROPPED DOWN TO 1000-1500 AND MY CAR IMMEDIATELY STARTED TO SLOW DOWN. I PULLED TO THE SIDE OF THE ROAD AND AS I SLOWED DOWN THE CAR JUMPED AND ACTED LIKE IT WAS STALLING OUT. THE WRENCH LIGHT ON THE DASH ALSO ILLUMINATED. I PUT THE CAR IN PARK AND LET THE CAR RUN FOR ABOUT 1O MORE MINUTES BEFORE IT STALLED OUT.THINKING THAT MY CAR WAS BROKEN DOWN AND I WAS GOING TO HAVE TO GET IT TOWED. BEFORE I CALLED FOR A TOW I RESTARTED THE CAR AND WHEN I DID, IT RAN FINE. *JS

Vehicle Speed Control
Filed Jul 26, 201464,865 milesTN

I WAS DRIVING ON AN INTERSTATE GOING 70+ MPH WHEN MY GAS PEDDLE STOPPED WORKING, IT WOULD NOT MAKE MY CAR ACCELERATE. THE RPMS DROPPED DOWN TO 1000-1500 AND MY CAR IMMEDIATELY STARTED TO SLOW DOWN. I PULLED TO THE SIDE OF THE ROAD AND AS I SLOWED DOWN THE CAR JUMPED AND ACTED LIKE IT WAS STALLING OUT. THE WRENCH LIGHT ON THE DASH ALSO ILLUMINATED. I PUT THE CAR IN PARK AND TURNED OFF THE IGNITION, THINKING THAT MY CAR WAS BROKEN DOWN AND I WAS GOING TO HAVE TO GET IT TOWED. I THOUGHT TO RESTART THE CAR AND WHEN I DID, IT RAN FINE. UNTIL 3 DAYS LATER WHEN IT REPEATED THE SAME SYMPTOMS, 3 TIMES IN ONE DAY. IT HAS NOW BEEN A WEEK AND I HAVE HAD COUNTLESS TIMES WHERE THIS HAS HAPPENED, MANY TIMES ON THE INTERSTATE, OR BUSY ROADS. JUST TODAY IN A 2 MILE STRETCH THIS HAPPENED 4 TIMES! *TR

Steering
Filed Jul 24, 201433,000 milesDE

I WAS DRIVING ON A STATE ROAD AT A RATE OF APPROXIMATELY 55 MPH, AS I WAS SLOWING DOWN TO ENTER AN EXIT THE POWER STEERING FAILED AND I ALMOST CRASHED INTO THE CEMENT BARRIER AS THE STEERING WHEEL LOCKED UP AND WAS EXTREMELY DIFFICULT TO TURN. *TR

Steering
Filed Jul 23, 201480,000 milesNY

POWER STEERING SUDDENLY FAILED WITH NO PRIOR WARNING WHILE IN REVERSE. ELECTRONIC POWER STEERING RACK FAILED AFTER ONLY 80K MILES ON CAR. PURCHASED NEW FROM FORD DEALER. 2ND MAJOR ISSUE WITH THIS CAR. THE FIRST WAS THE ELECTRONIC THROTTLE BODY. THIS YEAR AND MODEL HAVE SO MANY ISSUES. JUST A QUICK GOOGLE SEARCH WILL TELL YOU THAT. *TR

Power Train
Filed Jul 22, 201464,000 milesMA

WHILE DRIVING ON THE HIGHWAY THE ACCELERATOR SUDDENLY STOPPED WORKING AND HAD TO PULL OVER IN HIGH SPEEDS WHEN MY VEHICLE COULD NOT ACCELERATE. WAS TOWED AND AUTOBODY SHOP FOUND THAT THE CAR WAS IN "LIMP MODE". ENGINE CODE P2111 THROTTLE ACTUATOR CONTROL SYSTEM (TAC) STUCK OPEN. DIAGNOSIS SHOWS AN INTERNAL FAULT WITH THROTTLE POSITION SENSOR CIRCUIT. *TR

Power Train
Filed Jul 22, 201443,000 milesPA

WHEN I PURCHASED THE VEHICLE AT 43,000 MILES A CHECK FUEL FILL INLET WARNING APPEARED. I MAIN TENDED THE INLET SYSTEM AND THE WARNING AND CHECK ENGINE LIGHT WOULD DISAPPEAR. AS TIME WENT ON I NOTICED THAT WHEN I WOULD MERGE ONTO A BUSY HIGHWAY, MY CAR WOULD BARELY MOVE. I HAVE COME VERY CLOSE TO DEATH AND CAUSING OTHERS INJURIES BECAUSE OF THIS. I HAD THE THROTTLE BODY CHECKED AFTER THE RECALL AND THE MECHANIC SAID THAT THE THROTTLE WASN'T THE ISSUE. A P0456 APPEARED AND THAT MEANS A SMALL EVAPORATE LEAK. I ASKED THE DEALERSHIP IF THEY PERFORMED A SMOKE TEST AND HE SAID NO. AFTER PAYING 90$ FOR A DIAGNOSTIC FEE THAT WASN'T PERFORMED ACCORDINGLY TO THE TAB BULLETIN, I BECAME VERY ANGRY AND FRUSTRATED WITH FORD. EVERY IME I SWITCH GEARS OR EVEN ACCELERATE MY CAR JERKS SO HARD THAT I HEAR WHAT IS MY ENGINE OR TRANSMISSION LOUDLY SHIFTING. THIS PAST WEEK MY CAR WON'T START. IT TAKES 15-20 SECONDS TO TURN ON. AFTER SOMEONE JUMPED THE VEHICLE WHEN I WAS STUCK AT WORK, MY CHECK ENGINE LIGHT DISAPPEARED, MY SYNC AND VOICE FEATURED DISAPPEARED, AND NOW I CAN'T EVEN CHARGE MY PHONE! ALSO, THE AIR CONDITIONER QUIT WORKING AS WELL. I FEEL AS THOUGH ALL OF THE CARS FUNCTIONS ARE DELETING THEMSELVES FROM THE CAR. I DO NOT FEEL SAFE IN THIS VEHICLE AND I CANNOT CONTINUE TO WORK BECAUSE OF IT. HOW CAN I PAY FOR AN EXPENSIVE REPAIR WHEN I CAN'T DRIVE TO MAKE THE MONEY? I TAKE VERY GOOD CARE OF THE VEHICLE AND DO NOT FEEL FINANCIALLY RESPONSIBLE FOR THIS POORLY MANUFACTURED CAR. THEY NEED TO R

Power Train
Filed Jul 22, 201474,000 milesVA

I WAS DRIVING ON THE INTERSTATE THE WRENCH LIGHT CAME ON N THE CAR KINDA JUST GOT STUCK IN MOTION SOMEONE ALMOST SLAMMED IN THE BACK OF ME IT JERKED WON'T KEEP GEARS AFTER I TOOK IT TO THEM THEY SAID THEY WON'T FIX IT AND MADE IT WORSE AND THERE ARE RECALLS ON ALL THE STUFF THAT'S GOING WRONG WITH MY CAR AND THEY MISDIAGNOSED WHAT WAS WRONG WITH IT I WILL N EVER PURCHASE FROM FORD AGAIN! *TR

Power Train
Filed Jul 22, 201488,090 milesMO

WRENCH LIGHT WENT ON IN 2010 FORD FUSION V6 SEL. VEHICLE HAD TROUBLE ACCELERATING WHEN GAS PEDAL WAS PUSHED. RPM'S WERE SPORADIC AND TRANSMISSION WAS NOT PROPERLY FUNCTIONING. FELT LIKE GEARS WERE JUMPING BACK AND FORTH. CAR WAS JERKY AND WOULD ONLY ACCELERATE A LITTLE IF PEDAL WAS PUSHED ALL THE WAY DOWN. WHEN I GOT VEHICLE HOME I TURNED OFF THE CAR AND LEFT FOR ABOUT AN HOUR. I STARTED VEHICLE AGAIN AND LIGHT WAS OFF AND RODE FINE. *TR

Engine
Filed Jul 21, 201450,000 milesNY

CAR STALLED ALL OF A SUDDEN TRAVELING 70 MPH IN THE MIDDLE LANE OF A 3 LANE HIGHWAY. THE THROTTLE WENT INTO LIMP MODE AND I WAS FORCED TO ABRUPTLY PULL OFF TO THE SIDE OF THE ROAD WHERE THE CAR SPUTTERED WITH THE WRENCH LIGHT ON THE DASH. I STARTED THE CAR AGAIN, THE WRENCH LIGHT WENT AWAY AND THE ENGINE STARTED PROPERLY. I DIAGNOSED THE COMPUTER SYSTEM AND GOT TWO CODES, P2111 AND P2112. THE THROTTLE BODY IS GETTING STUCK OPEN AND STUCK CLOSED CAUSING THE CAR TO GO INTO LIMP MODE. THIS IS VERY DANGEROUS FOR ANYONE TRAVELING ON A BUSY ROAD AND COULD DEFINITELY CAUSE INJURY IF SOMEONE IS UNABLE TO REACT TO THE SITUATION DUE TO THEIR CAR BEING INOPERABLE. *TR

Power Train
Filed Jul 20, 201451,000 milesMI

AFTER LETTING THE CAR SIT OVER NIGHT, THE TRANSMISSION FLARED FOR THE FIRST FEW SHIFTS. THE CAR THEN BECOMES A BIT JERKY WHEN SHIFTING GEARS.. *TR

Steering
Filed Jul 17, 201452,000 milesSC

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE POWER STEERING ASSIST WARNING LIGHT ILLUMINATED AND LOST POWER STEERING. THE VEHICLE WAS ABLE TO RESTART AN HOUR LATER AND RESUMED TO NORMAL. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED ON THREE DIFFERENT OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 52,000 AND THE CURRENT MILEAGE WAS 52,800.

Fuel/Propulsion System
Filed Jul 16, 201472,795 milesFL

WE HAVE HAD AN ABNORMAL FUEL SMELL AND LEAKAGE FROM THE GAS TANK AREA. WE HAVE MENTIONED THIS TO THE FORD DEALERSHIP ON A FEW OCCASIONS. WE WERE TOLD THERE WAS A NOTICE OF RECALL #13S04 BUT WHEN WE TALKED TO THE DEALERSHIP WE WERE TOLD THIS WAS NOT FOR OUR BUT FOR A 2013. WHY ARE THEY NOT TAKING CARE OF THE SAME PROBLEM FOR THE EARLIER MODEL. WE HAVE NOW TAKEN OUR CAR IN FOR 2 OTHER RECALLS AND FIND THIS IS A VERY DANGEROUS AND POSSIBLE LIFE THREATENING PROBLEM. *TR

Power Train
Filed Jul 15, 201483,000 milesMD

I WAS DRIVING MY FUSION DOWN A 45 MPH LOCAL ROAD WHEN IT STARTED SHAKING AND THE ACCELERATOR STOPPED WORKING. I PULLED OVER THE SIDE OR THE ROAD, STOPPED THE CAR, TURNED OFF THE ENGINE, AND REMOVED THE KEY. I WAITED A MINUTE THEN RESTARTED THE ENGINE. WHEN I STARTED ACCELERATING THE CAR WAS JERKING. I GOT AROUND FIVE MILES AND THE ACCELERATOR STOPPED WORKING AGAIN. I REPEATED TURNING OFF THE ENGINE, WAITING, THEN STARTING BACK UP AND WITHIN THE MINUTE IT STOPPED WORKING AGAIN. THIS HAPPENED A TOTAL OF TWO MORE TIMES. I MANAGED TO GET HOME AND CALL THE DEALERSHIP. I LET THE CAR SIT FOR AN HOUR THEN DROVE IT TO THE FORD DEALERSHIP WITH NO ISSUES. I HAVE YET TO HEAR BACK FROM THEM. BUT I SEE THAT THERE ARE MULTIPLE FORD OWNERS WITH SIMILAR ISSUES. *TR

Power Train
Filed Jul 14, 2014137,000 milesGA

I WAS DRIVING HOME FROM WORK, GOING APPROXIMATELY 60MPH, ALL OF A SUDDEN, A WRENCH SERVICE LIGHT POPPED ON THE DASH, AND I WAS UNABLE TO PRESS MY GAS PEDAL. I HAD THE PEDAL TO THE FLOOR, AND I HAD NO POWER. I JUST ROLLED TO A STOP.. I TURNED THE CAR OFF, AND WHEN I TURNED IT BACK ON, THE PROBLEM WITH GONE. THE SAME PROBLEM HAPPENED AGAIN TWO DAYS LATER. PLEASE ISSUES A RECALL FOR THIS, AS I'VE READ THOUSANDS OF COMPLAINTS OF FUSION OWNERS WITH THE SAME PROBLEM. *TR

Steering
Filed Jul 13, 2014121,000 milesMI

I WAS DRIVING ON A MAJOR ROAD WHEN THE POWER STEERING MAINTENANCE LIGHT CAME ON FOLLOWED BY THE AD TRACK MAINTENANCE ALERT. I PULLED INTO A GAS STATION AND TURNED OFF THE CAR FOR ABOUT 3 MIN. WHEN I TURNED THE CAR BACK ON THE LIGHT CHANGED TO POWER STEERING MAINTENANCE NOW AND I NO LONGER HAD ANY POWER STEERING. I WAS NOT ABLE TO TO DRIVE MY CAR SO MY HUSBAND HAD TO PICK ME UP AND DRIVE IT HOME. I READ THAT THERE ARE MANY PROBLEMS WITH THIS SYSTEM, BUT I NEVER RECEIVED A NOTICE FOR RECALL. *TR

Electrical System
Filed Jul 12, 20146,389,500 milesIL

FORD HAS HAD A PROBLEM WITH THEIR AC EQUIPMENT SINCE 2006. THEY HAVE IGNORED THIS PROBLEM AND HAVE LEFT TO OWNER FOR REPAIRS. THE PROBLEM HAS NOTHING TO DO WITH THE AC BUT WITH THE TEMPERATURE SENSOR EVAPORATOR. WHICH CAN EITHER OVER HEAT OR FREEZE UP BEHIND THE DASH. IT COST MOST OWNER A HIGH LABOR COST FOR THE REPLACEMENT OF THIS DEFECT THAT FORD IS AWARE OF. VEHICLES INVOLVE WITH THIS PROBLEM ARE NOT JUST THE FORD FUSION BUT ALSO THE LINCOLN LS AS WELLAS THE 2012-2014 FUSIONS. BEINGS THAT FORD KNOWS ABOUT THE PROBLEM, THEY BARE THE RESPONSIBILITY TO RECTIFY THE DEFECT. *TR

Engine
Filed Jul 12, 201462,000 milesAK

DRIVING DOWN HIGHWAY AND CAR SPUTTERS AND ENGINE BRAKES. ALMOST REAR ENDED. TOOK TO DEALERSHIP AND THEY SAID IT WAS A BAD THROTTLE BODY. LOOKED UP ISSUE AND FOUND THE IS ALREADY A RECALL FORD WARRANTY PROGRAM NUMBER 13N03 BUT DEALERSHIP STATED MY CAR IS NOT COVERED. CALLED FORD THEY ALSO SAID MY CAR IS NOT COVERED. MY 2010 FORD FUSION SPORT HAS THEY SAME ISSUES AS CARS COVERED UNDER WARRANTY PROGRAM BUT IS NOT COVERED UNDER SAID PROGRAM. DEALERSHIP HAD TO REPLACE THE THROTTLE BODY AT SIGNIFICANT EXPENSE TO MYSELF. MORE CARS ARE AFFECTED BY THIS PROGRAM AND RECALL SHOULD BE EXPANDED FOR THE SAFETY OF OTHER DRIVERS. *TR

Power Train
Filed Jul 10, 201473,000 milesMS

AS I PULLED OUT ONTO A BUSY STREET GOING TO WORK MY CAR WOULD NOT RESPOND TO GAS, I HAD THE PEDAL TO THE FLOOR WITH NO RESPONSE OTHER THAN A WEAK ATTEMPT AT A LURCH. I HAD TO PULL OVER (PARTIALLY OFF OF THE ROAD) INTO A NEIGHBOR'S YARD TO AVOID BEING HIT BY A LARGE TRANSPORT TRUCK COMING UP ON ME RAPIDLY. I PUSHED IT INTO A "TURNED AROUND" POSITION AND BETWEEN PUSHING AN THE LURCHING GOT BACK HOME. THE ROAD I WAS ON WAS TOO NARROW AND TOO BUSY TO JUST LEAVE IT. I HAVE A HISTORY OF BACK SURGERY AND THIS DID NOT HELP!!!! AFTER I GOT IT TO THE HILL NEAR MY HOME I COASTED IN STILL WITH NO RESPONSE TO THE GAS. THERE WAS AN ORANGE LIGHT ON WITH A WRENCH PICTURE. I LOOKED THIS UP ONLINE AND FOUND NUMEROUS SITES WITH OTHERS HAVING THE SAME PROBLEM WITH NO HELP FROM FORD! SOME WERE ACTUALLY REAR-ENDED ON THE INTERSTATES SO I WAS FORTUNATE IN THAT ASPECT! (SO FAR!) THERE IS NO RECALL ON THIS ISSUE AND IT SEEMS THAT FORD CANNOT DIAGNOSE IT UNLESS THE LIGHT IS CURRENTLY ON! THE CODE ERASES ONCE THE ENGINE IS TURNED OFF AND RESTARTED SO THEY "CANNOT" DIAGNOSE IT AND THEREFORE SEND US BACK OUT IN THE DEFECTIVE VEHICLE. THERE IS NO WARNING THAT THIS IS ABOUT TO HAPPEN AND THERE IS NO WAY TO "MOVE FAST" ENOUGH TO GET OUT OF THE WAY OF TRAFFIC. THIS COULD BE FATAL IN FAST MOVING THICK TRAFFIC WITH LARGER VEHICLES COMING UP FROM BEHIND AT SPEED LIMITS OF 70 MPH. THE CAR WILL NOT MOVE WHEN IT DOES THIS AND RPMS DO NOT GO ABOVE 1000RPM. ARE RECALLS ONLY DONE WHEN SOMEONE DIES? IF SO, I NEED TO T

Fuel/Propulsion System
Filed Jul 7, 201463,700 milesOH

MYSELF AND TWO PASSENGERS (INCLUDING 10 MONTH OLD) WERE RIDING NORTHBOUND ON THE INTERSTATE AT APPROXIMATELY 65 MPH. OUR 2010 FORD FUSION SUDDENLY WENT INTO SAFE MODE (AKA "LIMP HOME MODE") WHERE THE CAR CONTINUES TO HAVE POWER (STEERING, BRAKES, HVAC SYSTEMS) BUT IT DOES NOT RESPOND TO PRESSING ON THE ACCELERATOR. WE WERE TRAVELING ALONG AT ~3-5MPH WITH OTHER TRAFFIC STILL TRAVELING FULL SPEED. EXTREMELY DANGEROUS SITUATION IN AN EXTREMELY DANGEROUS VEHICLE. A FORD DEALER HAD JUST PERFORMED RECALL 13B17 ON THE VEHICLE, WHICH RECALIBRATED THE POWERTRAIN. UNFORTUNATELY THEY DID NOT INSTALL A NEW THROTTLE BODY, WHICH IS COVERED ON THIS VEHICLE IN SATISFACTION PROGRAM 13N03. *JS

Unknown or Other
Filed Jul 7, 2014127,754 milesMA

ON JUNE 28, 2014 WHILE BACKING UP MY 2010 FORD FUSION HYBRID IN A PARKING LOT I HAD COMPLETE BRAKE FAILURE. BRAKES WENT TO THE FLOOR. WARNING LIGHTS DID GO ON AS I WAS BACKING UP. THE VEHICLE WAS TOWED. THE REPAIR THAT WAS DONE WAS AN "OVERLAY OF HARNESS AND INSTALLATION OF A CUTOFF PRESSURE SENSOR." THE PART WAS C JUMPER WIRING. NO INJURIES WERE SUSTAINED. THIS HAD NEVER HAPPENED BEFORE. *JS

Unknown or Other
Filed Jul 6, 201492,000 milesNJ

SLOWED DOWN ON HIGHWAY TO MAKE RIGHT TURN INTO SHOPPING CENTER. LOST POWER. HAD TO TURN OFF CAR AND RESTART. HAPPENED AGAIN ONE WEEK LATER. *JS

Engine
Filed Jul 2, 201488,560 milesNY

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 15 MPH, THE VEHICLE STALLED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 88,560.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2010 Ford Fusion → · Every Fusion year → · How the figures are calculated →